Overview of salaries statistics of the profession "Field Account Representative in Canada"

Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do In this frontline contact centre role, as the Customer Support Representative, you will provide customer support across various Tech Services and partner programs. You will assist in facilitating solutions, based on the customer's needs and entitlements, by making recommendations and facilitating accepted solutions through appropriate service paths. You will provide additional support to related programs by selling/recommending applicable services to customers, handling billing and account inquiries/updates, resolving customer service opportunities and delivering on the approved client retention strategy. The objective of this position is to provide the highest level of customer service and enhance the customer experience through the support of applicable Staples Tech Services and other Solutionshop programs. Each day will be fast-paced, challenging, rewarding and meaningful. Specifically, you will: • Receive inbound calls from customers for information on subscription services, tech services and/or open extended warranty claims for replacement or repair of eligible products. • Answer inquiries, resolve problems, and contact customers to investigate and resolve customer concerns • Actively engage in service solutions sales. • Facilitate appropriate solutions to ensure customer loyalty. • Check for existing cases and construct individual case reference files and document new cases/ update case management data base / logs • Explain the benefits of remote service pathway offers to customers • Conduct outbound calls where requested to advise of payment rejections, service termination, etc. • Conduct outbound calls to offer a settlement when a unit is not repairable under our extended warranty plan and negotiate settlement resolution with customer. • Schedule customers in booking tool for subscription and on-site service programs • Filter concerns/needs using listening and probing skills to determine root cause. • Liaison with the internal and external partners, including Staples Repair Depots, Service Advisors, Remote Agents, Stores and 3rd Party Repair Vendors to ensure complete customer service excellence • Initiate and review any escalations with leadership team to expedite resolution and closure of customer issues. • Initiate dispatch procedure for hardware pickup / shipment as appropriate for limited product line • Determine claim eligibility by studying the extended service plan coverage and the terms and conditions; study any documentation submitted; assemble additional information as required from outside sources and then enter details into the Electronic Ticketing System system Some of what you need • 1-2 years in a contact centre environment • Previous experience in a technical field preferred • 2-3 years in a customer service environment • Degree, diploma or certificate in a related field an asset • Familiar with AS400 environment and proficient in MS Office, excel, word, PowerPoint, etc. • Bi-Lingual English/French required . • Excellent communication and collaboration skills. • Ability to multi-task and work in a very fast paced environment. • Extraordinary customer service orientation • Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution • Ability to negotiate skillfully in difficult situations with both internal and external groups • Curious • Approachable • Passionate • Problem solver Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Learning & Development programs • And more... Additional Information • Work from home position • Fast paced environment • Rotational shift schedule, including evenings and weekends #bringyourpassion

DescriptionDescription:The Business Development Specialist provides support to the North American Sales Team by generating, identifying and qualifying leads. The Business Development Specialist creates and uses lists and databases from strategic accounts, target campaigns, marketing events and 3rd party services to achieve their lead generation goals.Responsibilities:• Perform out-bound phone calls and emails to identify, engage and/or penetrate qualified leads from strategic accounts generated by various marketing events: lunch & learns, events, webinars and target campaigns. • Schedule website/ in-person demonstrations, sales appointments for assigned regional account team. • Track lead generation, engagement and performance through Salesforce.com • Update and monitor all qualified leads converted to opportunitiesRequired Skills: • Excellent written, verbal and presentation skills. • Well-organized with effective time and activity-management skills. • Ability to prioritize and manage multiple tasks simultaneously. • Goal-oriented, able to meet and exceed monthly/quarterly goals. • Confident with the ability to work well in a fast-paced environment. • Able to work independently as well as on a team. • Ideal candidate has interest or experience with technology sales. • Ideal candidate will be Fluent in FrenchEducation: • BS in Business Administration or related fields#LI-GB1Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security features without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 450,000 customers trust Fortinet to protect their businesses.

The Opportunity Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers. Performs all tasks related to the testing, diagnosing, repair, maintenance, and reconditioning of heavy equipment, transmissions, engines (gasoline and diesel), and engine components typically on-site at customer or roadside assistance. The Role Inspect and diagnose components and equipment for servicing needs. Communicate with equipment owners for authorization of servicing and repairs as required. Service and repair equipment in the shop and on-site for the customer. Recondition and remanufacture components as required for equipment, engine and hydraulic repairs. Establish and maintain strong working relationships with customers. Communicate equipment servicing needs as required with Branch Supervisor/Manager. Communicate work performed and complete service paperwork. Update and maintain service records Fill out warranty information Complete work orders Participate in manufacturers and in-house service training. Training may occur during work and/or after work hours. Participate in all required Health & Safety Training. Comply with the Health & Safety program and practices. Performance of daily duties in a manner conducive to a safe workplace. Work with Manufacturers online support. Conduct housekeeping duties Maintain a professional company image at all times. Meet requirements of Field Level Hazard and Job Hazard assessments Where required tests, measures, and verifies electrical component operations, including energized components and electrical fields; conducts building transfer tests to confirm correct operation of transfer switches, breakers, and generator units. The Candidate Education: Trade certification, Journeyman Red Seal and/or currently registered in a related Provincial Apprenticeship program. Work Experience: 2-3 years Knowledge: Proficient written and verbal communication skills; proven ability to work with customers, exceptional customer service; demonstrated mechanical aptitude, analysis and problem-solving skills The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements. Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.

The Opportunity Play an integral role in the sales process as an outside Product Support Representative. Build your business by building customer relationships, answering product and service questions, and suggesting information about other products and services that Wajax provides. You will work closely with other members of the Wajax team to provide expert knowledge, advice, and product solutions for a comprehensive customer experience. The Role Invest in customer relationships within a defined territory. Conduct outside sales calls to clients. Generate customer referrals. Identify opportunities to upsell and cross-sell. Provide customer feedback. Identify and resolve customer concerns in a timely manner. Attend to phone and email inquiries. Meet and exceed established sales targets as determined on a monthly/annual basis. Assist in the creation and submission of bids for National Customer opportunities. Liaise with manufacturers, in-house departments, and all other relevant suppliers to determine status of orders and compliance to delivery times. The Candidate Education: College diploma, or related Red Seal Certification in a related field such as Parts & Warehousing or HD Mechanic Work Experience: 2-3 years' related experience in sales, marketing, or equivalent business experience. Knowledge: Knowledge of heavy equipment is an asset, IMPACT selling process, and must possess a valid driver’s license. Proficiency: Microsoft Office, including Outlook, Excel, Word and PowerPoint, CRM (Salesforce preferred) The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements. Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.

The Opportunity Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers. Performs all tasks related to the testing, diagnosing, repair, maintenance, and reconditioning of heavy equipment, transmissions, engines (gasoline and diesel), and engine components typically on-site at customer or road side assistance. The Role Inspect and diagnose components and equipment for servicing needs. Communicate with equipment owners for authorization of servicing and repairs as required. Service and repair equipment in the shop and on-site for the customer. Recondition and remanufacture components as required for equipment, engine and hydraulic repairs. Establish and maintain strong working relationships with customers. Communicate equipment servicing needs as required with Branch Supervisor/Manager. Communicate work performed and complete service paperwork. Update and maintain service records Fill out warranty information Complete work orders Participate in manufacturers’ and in house service training. Training may occur during work and/or after work hours. Participate in all required Health & Safety Training. Comply with the Health & Safety program and practices. Performance of daily duties in a manner conducive to a safe workplace. Work with Manufacturers online support. Conduct housekeeping duties Maintain a professional company image at all times. Meet requirements of Field Level Hazard and Job Hazard assessments Where required tests, measures, and verifies electrical component operations, including energized components and electrical fields; conducts building transfer tests to confirm correct operation of transfer switches, breakers, and generator units. The Candidate Education: Trade certification, Journeyman Red Seal and/or currently registered in a related Provincial Apprenticeship program. Work Experience: 2-3 years Knowledge: Proficient written and verbal communication skills; proven ability to work with customers, exceptional customer service; demonstrated mechanical aptitude, analysis and problem solving skills The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements. Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done. #WJX

The Opportunity Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers. Performs all tasks related to the testing, diagnosing, repair, maintenance, and reconditioning of heavy equipment, transmissions, engines (gasoline and diesel), and engine components typically on-site at customer or road side assistance. The Role Inspect and diagnose components and equipment for servicing needs. Communicate with equipment owners for authorization of servicing and repairs as required. Service and repair equipment in the shop and on-site for the customer. Recondition and remanufacture components as required for equipment, engine and hydraulic repairs. Establish and maintain strong working relationships with customers. Communicate equipment servicing needs as required with Branch Supervisor/Manager. Communicate work performed and complete service paperwork. Update and maintain service records Fill out warranty information Complete work orders Participate in manufacturers’ and in house service training. Training may occur during work and/or after work hours. Participate in all required Health & Safety Training. Comply with the Health & Safety program and practices. Performance of daily duties in a manner conducive to a safe workplace. Work with Manufacturers online support. Conduct housekeeping duties Maintain a professional company image at all times. Meet requirements of Field Level Hazard and Job Hazard assessments Where required tests, measures, and verifies electrical component operations, including energized components and electrical fields; conducts building transfer tests to confirm correct operation of transfer switches, breakers, and generator units. The Candidate Education: Trade certification, Journeyman Red Seal and/or currently registered in a related Provincial Apprenticeship program. Work Experience: 2-3 years Knowledge: Proficient written and verbal communication skills; proven ability to work with customers, exceptional customer service; demonstrated mechanical aptitude, analysis and problem solving skills The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements Award-Winning Health and Wellness Program By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.

The Opportunity Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers. Performs all tasks related to the testing, diagnosing, repair, maintenance, and reconditioning of heavy equipment, transmissions, engines (gasoline and diesel), and engine components typically on-site at customer or road side assistance. The Role Inspect and diagnose components and equipment for servicing needs. Communicate with equipment owners for authorization of servicing and repairs as required. Service and repair equipment in the shop and on-site for the customer. Recondition and remanufacture components as required for equipment, engine and hydraulic repairs. Establish and maintain strong working relationships with customers. Communicate equipment servicing needs as required with Branch Supervisor/Manager. Communicate work performed and complete service paperwork. Update and maintain service records Fill out warranty information Complete work orders Participate in manufacturers’ and in house service training. Training may occur during work and/or after work hours. Participate in all required Health & Safety Training. Comply with the Health & Safety program and practices. Performance of daily duties in a manner conducive to a safe workplace. Work with Manufacturers online support. Conduct housekeeping duties Maintain a professional company image at all times. Meet requirements of Field Level Hazard and Job Hazard assessments Where required tests, measures, and verifies electrical component operations, including energized components and electrical fields; conducts building transfer tests to confirm correct operation of transfer switches, breakers, and generator units. The Candidate Education: Trade certification, Journeyman Red Seal and/or currently registered in a related Provincial Apprenticeship program. Work Experience: 2-3 years Knowledge: Proficient written and verbal communication skills; proven ability to work with customers, exceptional customer service; demonstrated mechanical aptitude, analysis and problem solving skills The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements Award-Winning Health and Wellness Program By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.

The Opportunity Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers. Performs all tasks related to the testing, diagnosing, repair, maintenance, and reconditioning of heavy equipment, transmissions, engines (gasoline and diesel), and engine components typically on-site at customer or road side assistance. The Role Inspect and diagnose components and equipment for servicing needs. Communicate with equipment owners for authorization of servicing and repairs as required. Service and repair equipment in the shop and on-site for the customer. Recondition and remanufacture components as required for equipment, engine and hydraulic repairs. Establish and maintain strong working relationships with customers. Communicate equipment servicing needs as required with Branch Supervisor/Manager. Communicate work performed and complete service paperwork. Update and maintain service records Fill out warranty information Complete work orders Participate in manufacturers’ and in house service training. Training may occur during work and/or after work hours. Participate in all required Health & Safety Training. Comply with the Health & Safety program and practices. Performance of daily duties in a manner conducive to a safe workplace. Work with Manufacturers online support. Conduct housekeeping duties Maintain a professional company image at all times. Meet requirements of Field Level Hazard and Job Hazard assessments Where required tests, measures, and verifies electrical component operations, including energized components and electrical fields; conducts building transfer tests to confirm correct operation of transfer switches, breakers, and generator units. The Candidate Education: Trade certification, Journeyman Red Seal and/or currently registered in a related Provincial Apprenticeship program. Work Experience: 2-3 years Knowledge: Proficient written and verbal communication skills; proven ability to work with customers, exceptional customer service; demonstrated mechanical aptitude, analysis and problem solving skills The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements Award-Winning Health and Wellness Program By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.

The Opportunity Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers. Performs all tasks related to the testing, diagnosing, repair, maintenance, and reconditioning of heavy equipment, transmissions, engines (gasoline and diesel), and engine components typically on-site at customer or roadside assistance. The Role Inspect and diagnose components and equipment for servicing needs. Communicate with equipment owners for authorization of servicing and repairs as required. Service and repair equipment in the shop and on-site for the customer. Recondition and remanufacture components as required for equipment, engine, and hydraulic repairs. Establish and maintain strong working relationships with customers. Communicate equipment servicing needs as required with Branch Supervisor/Manager. Communicate work performed and complete service paperwork. Update and maintain service records Fill out warranty information Complete work orders Participate in manufacturers’ and in-house service training. Training may occur during work and/or after work hours. Participate in all required Health & Safety Training. Comply with the Health & Safety program and practices. Performance of daily duties in a manner conducive to a safe workplace. Work with Manufacturers online support. Conduct housekeeping duties Always maintain a professional company image. Meet requirements of Field Level Hazard and Job Hazard assessments Where required tests, measures, and verifies electrical component operations, including energized components and electrical fields; conducts building transfer tests to confirm correct operation of transfer switches, breakers, and generator units. The Candidate Education: Trade certification, Journeyman Red Seal and/or currently registered in a related Provincial Apprenticeship program. Work Experience: 2-3 years Knowledge: Proficient written and verbal communication skills; proven ability to work with customers, exceptional customer service; demonstrated mechanical aptitude, analysis and problem-solving skills *Location is flexible dependent on applicants residence The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements. Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.

The Opportunity Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers. Performs all tasks related to the testing, diagnosing, repair, maintenance, and reconditioning of heavy equipment, transmissions, engines (gasoline and diesel), and engine components typically on-site at customer or roadside assistance. The Role Inspect and diagnose components and equipment for servicing needs. Communicate with equipment owners for authorization of servicing and repairs as required. Service and repair equipment in the shop and on-site for the customer. Recondition and remanufacture components as required for equipment, engine and hydraulic repairs. Establish and maintain strong working relationships with customers. Communicate equipment servicing needs as required with Branch Supervisor/Manager. Communicate work performed and complete service paperwork. Update and maintain service records Fill out warranty information Complete work orders Participate in manufacturers and in-house service training. Training may occur during work and/or after work hours. Participate in all required Health & Safety Training. Comply with the Health & Safety program and practices. Performance of daily duties in a manner conducive to a safe workplace. Work with Manufacturers online support. Conduct housekeeping duties Maintain a professional company image at all times. Meet requirements of Field Level Hazard and Job Hazard assessments Where required tests, measures, and verifies electrical component operations, including energized components and electrical fields; conducts building transfer tests to confirm correct operation of transfer switches, breakers, and generator units. The Candidate Education: Trade certification, Journeyman Red Seal and/or currently registered in a related Provincial Apprenticeship program. Work Experience: 2-3 years Knowledge: Proficient written and verbal communication skills; proven ability to work with customers, exceptional customer service; demonstrated mechanical aptitude, analysis and problem-solving skills Compensation: $43.25 The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements. Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.

Job Number: 63219 Group: Magna Exteriors Division: Polycon Job Type: Permanent/Regular Location: GUELPH Work Style: About us We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people. Forward. For all. Group Summary The Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim, modular systems, front-end modules including fascia, active aerodynamic systems and other lightweight structural components for automotive, commercial truck and other industrial markets. Recognized globally as an innovator in all aspects of vehicle exteriors, Magna provides everything needed, from materials development and design through manufacturing and assembly, to help automakers create sleek, state-of-the-art vehicles across the world. About the Role Magna offers excellent Medical and Dental Benefits, after one month of service; 90% coverage + $2,000/year for dental coverage, Profit Sharing, Cafeteria and Gym on-site, Education assistance, Employee barbecue, Christmas lunches and Magna employee discounts for products and services. We are searching for an Accounts Payable Advisor. The successful candidate will be responsible for paying suppliers, problem identification and resolution of accounts payable issues. Assisting departments with issues related to supplier payment information and completion of month-end reporting. Your Responsibilities - Supports general accounts payable functions including payment to suppliers, resolution and reconciliation of supplier accounts, acting as a backup for accounts payable functions when required - Completes month-end accruals and report preparation - Assists with preparation of year-end audit books - Performs all job functions in a safe, healthful and environmentally conscious manner, abiding by all health safety and environmental rules and regulations - Active involvement in 5S & CI initiatives - Performs other duties as required Who we are looking for - Accounting College certificate or University courses in related field required - Minimum one year of previous accounting experience required - Experience with accounts payable an asset - Excellent communication, analytical, and problem-solving skills - Outstanding organizational skills with the ability to work independently - Strong data entry experience required - Advanced Excel experience required - Previous experience using MAPICS system preferred - Customer service skills required for interaction in supplier payment issue resolution - Accuracy/attention to detail required - Excellent time management skills to deal with a heavy workload Your preferred qualifications Accommodations for disabilities in relation to the job selection process are available upon request. Candidates will be required to complete a Criminal Records Check and, if deemed necessary, a Credit Check as part of the candidate selection process. What we offer At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Site Benefits Cafeteria and Gym on-site Awareness. Unity. Empowerment. At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.

The Opportunity Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers. Performs all tasks related to the testing, diagnosing, repair, maintenance, and reconditioning of heavy equipment, transmissions, engines (gasoline and diesel), and engine components typically on-site at customer or road side assistance. The Role Inspect and diagnose components and equipment for servicing needs. Communicate with equipment owners for authorization of servicing and repairs as required. Service and repair equipment in the shop and on-site for the customer. Recondition and remanufacture components as required for equipment, engine and hydraulic repairs. Establish and maintain strong working relationships with customers. Communicate equipment servicing needs as required with Branch Supervisor/Manager. Communicate work performed and complete service paperwork. Update and maintain service records Fill out warranty information Complete work orders Participate in manufacturers’ and in house service training. Training may occur during work and/or after work hours. Participate in all required Health & Safety Training. Comply with the Health & Safety program and practices. Performance of daily duties in a manner conducive to a safe workplace. Work with Manufacturers online support. Conduct housekeeping duties Maintain a professional company image at all times. Meet requirements of Field Level Hazard and Job Hazard assessments Where required tests, measures, and verifies electrical component operations, including energized components and electrical fields; conducts building transfer tests to confirm correct operation of transfer switches, breakers, and generator units. The Candidate Education: Trade certification, Journeyman Red Seal and/or currently registered in a related Provincial Apprenticeship program. Work Experience: 2-3 years Knowledge: Proficient written and verbal communication skills; proven ability to work with customers, exceptional customer service; demonstrated mechanical aptitude, analysis and problem solving skills The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements Award-Winning Health and Wellness Program By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.

The Opportunity Plays an integral role in the retail sales process. Responsible for the efficient processing of high volume Compact Construction Equipment, including skid steers, compact track loaders, and more, from point of order reception to product delivery. Ensures all sales orders meet and/or exceed customer expectations. The Role Works closely with sales representatives and/or production team to reviewproduct sales and customer requirements; plans for the overall timely processing of sales orders including product purchase, management of product delivery, and communication of sales orders to vendor and other departments through proper documentation of requirements. Works with production team to provide timely financial and technical project status reports including final project profit summary reports Collaborates with other team members in the production team to meet and/or exceed financial targets as well as provide a high level of customer service and support. Works effectively with other employees in the organization to support both internal and external customers Administers customer and supplier invoices including preparation, communicating, and tracking for the production department Provides support to project managers and sales teams as required. Coordinates any necessary documentation including drawing approvals with engineering, vendors, and customers. Coordinates all aspects of product delivery Accurate reporting of rented, sold or returned units Understand and ensure discount and warranty structure is applied accurately The Candidate Education: High School; Diploma in Business or related field Work Experience: 3-4 years Knowledge: experience in similar position or related field. Experience selling Compact Construction Equipment, Heavy Equipment or Material Handling is considered an asset. The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements. Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.

The Opportunity Obtaining and up-selling parts and service orders, creating customer satisfaction and adding value to the customer’s buying experience.Provide consistently elevated levels of customer service to customers and accounts, reaching business targets through excellent telephone sales and communication skills. The Role ● Develop and maintain confidential client information utilizing Wajax’s CRM software.● Manages Customer Satisfaction with all existing customers by delivering the utmost in customerservice.● Generate new and repeat sales by providing product and pricing information in a timely manner.● Determine customer requirements and expectations to recommend specific products andsolutions.● Recommend alternative products based on cost, availability, or specifications.● Increase sales and average order size by means of cross-selling, up-selling, add-on sales andoffering promotional sales items.● Prepare customer presentations, tenders, RFQs and Project Quotations for After Market Sales Repsas required● Attend site visits and customer presentations with After Market Sales Rep as required.● Respond to customers via phone, fax or email for quotes, purchases, etc. in a timelymanner after hours on call rotation. The Candidate Technical, electromechanical, or post-secondary diploma related to the industrial field or equivalent experience. Knowledge of mechanical power transmission, hydraulics and/or pneumatics' Working knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint, CRM (Salesforcepreferred), completion of ongoing product training Responsible and adaptable Problem solving skills Results-oriented and willingness to always offer superior service Demonstrated skills in planning and organization of work Good team spirit The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements. Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.

The Opportunity Plays an integral role in the retail sales process. Responsible for the efficient processing of high volume product sales orders from point of order reception to product delivery.Ensures all sales orders meet and/or exceed customer expectations. The Role Works closely with sales representatives and/or production team to reviewproduct sales and customer requirements; plans for the overall timely processing of sales orders including product purchase, management of product delivery, and communication of sales orders to vendor and other departments through proper documentation of requirements. Works with production team to provide timely financial and technical project status reports including final project profit summary reports Collaborates with other team members in the production team to meet and/or exceed financial targets as well as provide a high level of customer service and support. Works effectively with other employees in the organization to support both internal and external customers Administers customer and supplier invoices including preparation, communicating, and tracking for the production department Provides support to project managers and sales teams as required. Coordinates any necessary documentation including drawing approvals with engineering, vendors, and customers. Coordinates all aspects of product delivery Accurate reporting of rented, sold or returned units Understand and ensure discount and warranty structure is applied accurately The Candidate Education: High School; Diploma in Business or related field Work Experience: 3-4 years Knowledge: experience in similar position or related field The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements. Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.

The Opportunity Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers.Performs all tasks related to the testing, diagnosing, repair, maintenance, and reconditioning of heavy equipment, transmissions, engines (gasoline and diesel), and engine components typically on-site at customer or road side assistance. The Role Inspect and diagnose components and equipment for servicing needs. Communicate with equipment owners for authorization of servicing and repairs as required. Service and repair equipment in the shop and on-site for the customer. Recondition and remanufacture components as required for equipment, engine and hydraulic repairs. Establish and maintain strong working relationships with customers. Communicate equipment servicing needs as required with Branch Supervisor/Manager. Communicate work performed and complete service paperwork. Update and maintain service records Fill out warranty information Complete work orders Participate in manufacturers’ and in house service training. Training may occur during work and/or after work hours. Participate in all required Health & Safety Training. Comply with the Health & Safety program and practices. Performance of daily duties in a manner conducive to a safe workplace. Work with Manufacturers online support. Conduct housekeeping duties Maintain a professional company image at all times. Meet requirements of Field Level Hazard and Job Hazard assessments Where required tests, measures, and verifies electrical component operations, including energized components and electrical fields; conducts building transfer tests to confirm correct operation of transfer switches, breakers, and generator units. The Candidate Education: Trade certification, Journeyman Red Seal and/or currently registered in a related Provincial Apprenticeship program. Work Experience: 2-3 years Knowledge: Proficient written and verbal communication skills; proven ability to work with customers, exceptional customer service; demonstrated mechanical aptitude, analysis and problem solving skills The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.

The Opportunity Obtaining and up-selling parts and service orders, creating customer satisfaction and adding value to the customer’s buying experience.Provide consistently elevated levels of customer service to customers and accounts, reaching business targets through excellent telephone sales and communication skills. The Role ● Develop and maintain confidential client information utilizing Wajax’s CRM software.● Manages Customer Satisfaction with all existing customers by delivering the utmost in customerservice.● Generate new and repeat sales by providing product and pricing information in a timely manner.● Determine customer requirements and expectations to recommend specific products andsolutions.● Recommend alternative products based on cost, availability, or specifications.● Increase sales and average order size by means of cross-selling, up-selling, add-on sales andoffering promotional sales items.● Prepare customer presentations, tenders, RFQs and Project Quotations for After Market Sales Repsas required● Attend site visits and customer presentations with After Market Sales Rep as required.● Respond to customers via phone, fax or email for quotes, purchases, etc. in a timelymanner after hours on call rotation. The Candidate Technical, electromechanical, or post-secondary diploma related to the industrial field or equivalent experience. Knowledge of mechanical power transmission, hydraulics and/or pneumatics' Working knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint, CRM (Salesforcepreferred), completion of ongoing product training Responsible and adaptable Problem solving skills Results-oriented and willingness to always offer superior service Demonstrated skills in planning and organization of work Good team spirit The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements. Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.#WJX

Part Time Retail Sales Representative Canada Fe Job Locations CA-BC-Coquitlam | CA-BC-Port Coquitlam Position Type Part Time Postal Code V3K 6P9 Requisition ID 2024-431829 Category Retail Sales Merchandising Summary Part Time Retail Sales Representative At our company, we grow people, brands, and businesses. We are hiring a Part Time Retail Sales Merchandiser who can work effectively with store management to increase retail sales and execute client-driven merchandising that exceed the client’s expectations. The Retail Sales Merchandiser drives sales and brand awareness for our client’s products at major retail locations in an outgoing, friendly manner. You will provide best in class customer service by engaging and educating the customers on their next purchase of some of the leading brands in retail. If you are someone who is independent, ambitious, and driven to succeed then this position is an excellent fit for you. Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry, APPLY TODAY! Things To Consider: This role involves representing our client, Ferrero CanadaYou will be part of a regional team and be assigned a territory servicing multiple locations; valid driver’s license and access to reliable transportation within your territory is criticalHours are roughly 8am-5pm Monday - Friday, 3 days per week24 hours guaranteed, up 32 hours during peak seasonWhat We Offer:Paid training and ongoing career developmentGenerous vacation timeFour weeks unpaid, two weeks paid vacationWhat You’ll Do:Maintaining shelves at major retailers and ensuring Planogram compliance and correct pricingEnsuring product freshness and processing returns of all unsaleable productIncrease sales volume by selling and building displaysDriving speed to market and distribution on new product releasesSuggesting orders and selling programs to retailers Prepare accurate and timely reports, recaps, timesheets, expense reports, etc. Qualifications: High School Diploma or GED or equivalent experiencePhysical Requirements: standing/being on feet for up to 8h and being able to lift up to 50+lbs.Bachelor's Degree or 2 years of experience in retail, client, or food broker preferredAbility to work independently and meet deadlines with minimal supervisionBasic computer skills; Word, Excel, and Internet usageStrong written and verbal communication skillsPay Range is $18.00/Hr. - $22.00/Hr. Responsibilities The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary The Retail Sales Specialist (RSS) is responsible for servicing and selling to retail accounts within an assigned territory to assure client standards are met and volume is increased. The ideal candidate is self-motivated, ambitious, and driven to succeed. This person should also have strong communication skills with the confidence to influence key decision makers at store level. They must possess excellent organizational skills and have the ability to work independently. Essential Job Duties and Responsibilities DistributionMeet client and Company objectives by maintaining full distribution on all authorized SKU’s. Customer Relations (Internal/External)Must have the ability to communicate effectively both internally with the Company's management and externally with all Customers.SalesSell at store level “live orders” on multiple clients (>5 clients) in over 50% of their stores on the monthly basis.Increase sales volume through promotional activity by selling and building displays, creating themes with related items to support holiday/special promo events, and making plan-o-gram adjustments when necessary.Increase sales volume by constantly suggesting and completing orders for new and out-of-stock items. MerchandisingMaintain client objectives by insuring all authorized client items represented on the shelf have accurate and complete tags and making certain that un-saleable or out-of-code product is removed.Shelf Standards and ConditionsWill work on the authorization of items to meet Client shelf schematic standards. Must be able to take direction regarding tagging, rotating, and placing POS materials for products on shelf.Territory ManagementAchieve client goals and objectives by effectively managing stores within your territory and executing projects and standards. Increase brand representation and effectiveness through establishing and maintaining customer and client relationships.Spend over 4-days per month in preparing and making wholesaler sub-group headquarter calls with a minimum of four sub-group calls.Administration/ReportingWill complete accurate and timely paperwork and reports, recaps, itineraries, timesheets, expense reports, etc.Supervisory ResponsibilitiesDirect ReportsThis position does not have supervisory responsibilities for direct reports Indirect ReportsThis position does not have guidance or mentoring responsibilities for indirect reports Travel and/or Driving Requirements Travel is not an essential duty and function of this job. Driving is an essential duty or function of this job. Minimum QualificationsEducation Level: (Required): High School Diploma or GED or equivalent experience (Preferred): Bachelor's Degree or equivalent experience 0-2 years of experience in Retail, Client, or food broker Skills, Knowledge and AbilitiesAbility to work independently and prioritize duties with minimal supervision, in order to meet deadlinesBasic computer skills including familiarity with Word, Excel, and Internet usageAbility to follow upMathematical and analytical skills Environmental & Physical Requirements Field / Administrative RequirementsIncumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential. Additional Information Regarding The Company Job Duties and Job Descriptions The Company is committed to providing equal opportunity in all employment practices without regard to race, nation or ethnic origin, colour, religion, age, sex (including pregnancy and childbearing), sexual orientation, marital status, family status, physical or mental disability or pardoned criminal convictions, or any other category protected by law.The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.Employee understands that neither the provision of the Job Description nor any representation in this document creates a guarantee or contract of employment for any specified period of time or changes the nature of Employee’s employment, which can only be modified in a writing signed by the CEO. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. The Company welcomes and encourages applications from people with disabilities. The Company will provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process. If you require accommodation in connection with the application process, please contact: Recruiter, Talent Acquisition, for external applicants, or, a Supervisor for internal applicants Apply/Share Apply Now!ApplyShareEmail a Friend/ColleagueRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed CONNECT TO YOUR CAREER Not ready to apply? Connect with us for general consideration. Interested in this opportunity? Socialize this job opportunity to a friend, colleague, or family member: Job Applicant Privacy PolicySoftware Powered by iCIMSwww.icims.com

Industrial Distribution FieldOur client, a leader in the distribution of industrial products through banners (bringing together the largest consumer brands), wishes to benefit from the experience and expertise of a major account specialist for the province of Quebec.What Our Client OffersA base salary and an attractive bonus program.Car supplied with gas card or mileage allowance.Cellular and laptop.Social benefits and Group RRSPs.4 weeks of vacation and sick daysReporting to the regional VP, you will be responsible for developing a strategy aimed at generating the development of new customers, sales growth and loyalty of existing customers through the network of stores in the various specialized segments.Main Responsibilities:Establish and implement a detailed strategic plan to identify and approach potential major accounts and conclude commercial agreements.Supervise a team of 2 people on major accounts and collaborate with regional sales managers and their representatives to ensure the development of new programs implemented.Organize and participate in major client meetings to promote business agreements and programs and subsequently ensure the development and maintenance of agreements agreed with major accounts at the regional and national level.Participate in the development and implementation of annual plans and budgets for areas under his direct control with the participation of the General Manager of Operations.Monitor and coordinate regional sales results against annual planning and budget goals.Ensure monthly sales targets for the region are aligned and integrated to achieve expectations and performance metrics.Establish lasting business relationships and offer each major account client an unrivaled experience and extraordinary added value.Play a key role as a resource person for some of the largest major accounts in Canada whose scale and purchasing potential are exceptionally high.Ensure good communication with all various sales teams after developing and making presentations on agreements and different programs to major account clients.Conduct quarterly reviews with major clients in relation to objectives and find appropriate solutions to remedy certain performance issues.You will work within a company that is evolving with the times, a leader in its field of activity in North America and enjoying an excellent reputation for offering a variety of quality products.For Quebec, based in Montreal Qualifications & SkillsBachelor’s degree in business administration or related.8 to 12 years of progressive experience in the field of distribution (stores – branches).Experience with proven results in a complex sales environment and having been involved in the strategic and decision-making process related to the management of major accounts.Ease of establishing and maintaining long-term relationships, having proven skills in negotiation but also in conflict management and great listening skills.You have team spirit and exercise your influence to achieve set objectives and customer satisfaction.Highly effective negotiation skills, good judgment and logical thinking.You are comfortable interacting in a matrix structure.Bilingualism required

Full Time Retail Sales Representative Canada Job Locations CA-ON-Toronto | CA-ON-North York | CA-ON-Toronto | CA-ON-Toronto Position Type Full Time Postal Code M5S 3L7 Requisition ID 2024-431925 Category Retail Sales Merchandising Summary Full Time Retail Sales Representative At our company, we grow people, brands, and businesses. We are hiring a self-motivated Retail Sales Representative to service and sell to retail accounts within an assigned territory, ensuring client standards are met and sales volumes are increased. The Retail Sales Representative possesses strong sales skills and the confidence to influence key decision makers at the store level. This role works with one of our industry-leading clients in the Consumer Package Goods (CPG) industry with brands in categories such as Grocery, Personal Care, and Frozen Food. The ideal candidate is independent, ambitious, and driven to succeed. Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people and earning competitive pay, APPLY TODAY! Things To Consider:You will be assigned a territory servicing multiple locations, access to reliable transportation is critical Shifts are Monday through FridayAble to lift or push up to 50 pounds; comfortable standing, stooping and bending for long periods of timeWhat We Offer:Full Time BenefitsGenerous Paid Time OffPaid training and ongoing career developmentMileage and travel reimbursementCompetitive pay ratesWhat You’ll Do:Flex your organizational skills to build relationships with store personnel, create impactful action plans, and support a positive brand imageEnsure sales are flawlessly executed on time and against client’s growth initiativesMeet and exceed sales goals by increasing in-store visibility of client products and promotionsEnsure products are always available by maintaining merchandising and display standardsImplement innovative marketing strategies that drive product positioning and awarenessQualifications: High school diploma or GED or equivalent experience1-2 years of retail sales or merchandising experience preferredExcellent customer service and interpersonal skills with the ability to interact with customers at all personnel levelsDemonstrated ability to multi-task, elevated sense of urgency, and attention to detailStrength working independently, but also as a member of a teamGeneral computer skills/understanding and daily Internet accessibility Responsibilities Advantage Sales and Marketing LLC dba Advantage Solutions is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. Advantage Solutions services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary The Retail Sales Representative (RSR) is responsible for developing and growing sales volume in their assigned territory through effective fact-based selling and relationship building with retail account’s operations personnel at store and market (district) level. Essential Job Duties and Responsibilities Consultative Selling• Developing and leveraging relationships with key influence and decision makers in assigned stores and markets• Delivering consistent market level contact as per client standards• Effectively gaining front end and main aisle presence of client brands. This is accomplished in conjunction and alignment with store or market personnel so that the primary merchandising and stocking duties are done by store personnel. This collaborative relationship is developed on a mutual interest and business relationship. Achieving Results• Meeting or exceeding POS to plan goals for assigned stores and markets• Delivering a positive gap versus Non-DRT• Growing POS for client brands by selling incremental display locations, selling the execution of plan-o-gramed locations, executing initiatives as well as maintaining in stock conditions.• Analyze and develop business plans each trimester that identifies opportunities to grow sales within their territory. This business plan would include a review of the previous trimester, analysis of upcoming POS to plan goals, opportunities to close gaps, an action plan with specific territory goals and time table. Organizing and Planning• Follow team sales call standards and effectively orchestrate a call coverage plan that meets the business needs of client and the retail customer.• Administration/Reporting- complete accurate and timely paperwork, reports, recaps, itineraries, timesheets, expense reports, etc. Supervisory ResponsibilitiesDirect Reports- This position does not have supervisory responsibilities for direct reportsIndirect Reports- This position does not have guidance or mentoring responsibilities for indirect reports Travel and/or Driving Requirements- Travel is not an essential duty and function of this job. Driving is an essential function of this job.Driving 20% Minimum Qualifications Education Level: (Required): High School Diploma or GED or equivalent experienceField of Study/Area of Experience:- 1-3 years of previous experience in retail sales Skills, Knowledge and Abilities • Well-organized, detail-oriented, and able to handle a fast-paced work environment• Excellent written communication and verbal communication skills• Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers Environmental & Physical RequirementsField / Administrative RequirementsIncumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential. A detailed Environmental and Physical Requirements document is available in the Total Rewards department. Additional Information Regarding ASM Job Duties and Job Descriptions The Company is committed to providing equal opportunity in all employment practices without regard to race, nation or ethnic origin, colour, religion, age, sex (including pregnancy and childbearing), sexual orientation, marital status, family status, physical or mental disability or pardoned criminal convictions, or any other category protected by law.The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.Employee understands that neither the provision of the Job Description nor any representation in this document creates a guarantee or contract of employment for any specified period of time or changes the nature of Employee’s employment, which can only be modified in a writing signed by the CEO. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. The Company welcomes and encourages applications from people with disabilities. The Company will provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process. If you require accommodation in connection with the application process, please contact: Recruiter, Talent Acquisition, for external applicants, or, a Supervisor for internal applicants Apply/Share Apply Now!ApplyShareEmail a Friend/ColleagueRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed CONNECT TO YOUR CAREER Not ready to apply? Connect with us for general consideration. Interested in this opportunity? Socialize this job opportunity to a friend, colleague, or family member: Job Applicant Privacy PolicySoftware Powered by iCIMSwww.icims.com