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Senior Functional Analyst - SAP HCM
Insurance Corporation of British Columbia (ICBC), North Vancouver, BC
At ICBC, it's our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of. We welcome applications from all qualified job seekers. If you are a job seeker with a disability, please let us know as adjustments can be made to help support you in delivering your best performance. Senior Functional Analyst - SAP HCM Job Title: Location: Hours of Work: Bus Systems Analyst - Sr North Vancouver 7.5 hr Day Shift (M-F) Reference Number: Employment Type: Posted Date: 113811 Permanent Full Time 2020/12/10 Position Highlights The Senior Functional Analyst will drive forward the planning, design and configuring of SAP HCM (Human Capital Management) solutions. The analyst will work with a variety of developers and business subject matter experts to plan, facilitate, analyze, design, configure and deliver functionality in the SAP HCM system. These work activities will be in support of business requirements for project, sustainment and enhancement work activities. In addition, this role will provide daily support of the SAP HCM implementation and will be required to participate and provide meaningful collaboration with both technical and business teams. The successful candidate must display experience and have solid evidence of delivering SAP functionality and supporting/maintaining SAP HCM implementations. More specifically, they will have experience working closely with business partners and technical resources to complete all aspects of delivering SAP HCM functionality and will have significant end-to-end functional experience including project planning, requirements gathering, fit/gap assessment, functional/technical design, documentation and testing. The successful candidate will possess functional analysis, design, configuration and development knowledge, with demonstrated ability to identify, plan and implement solutions for business processes in several of the following SAP HCM components: • Payroll & Time • Benefits • Core HR • CATS Time Entry • Employee and Manager Self Service • E-Learning The successful applicant will have demonstrated experience in supporting and driving forward process methodology, standards and deliverables that support corporate, divisional and departmental objectives and procedures and will have demonstrated personal commitment to knowledge transfer and development of team members. 151 West Esplanade | North Vancouver | BC | V7M 3H9 | 604-982-6675 | 1-844-982-6675 | www.icbc.com HRERC37BPosition Requirements • Ability to analyze SAP HR/HCM business requirements, Propose innovative and integrated solutions. • Apply configurations to the SAP HR/HCM module Responsible to interface with client and a team of HRIS and technical resources to ensure integrated solutions are properly designed and implemented. • Respond to business and project priorities and negotiate scope and timing for fixes and enhancements with the business and the development teams. • Coaching other team members • Participate and support business development activities (RFPs, demos, etc.) • Actively engage with HRIS and all interested stakeholders and representative user groups in determining business requirements and solution strategy. • Advanced knowledge in SAP Payroll, Time Management, PA, PD, OM, Benefits, and ESS/MSS. • Strong Functional testing including unit, integration and regression testing. • Keep abreast of SAP advances and inform the business of any business opportunities or constraints due to such developments. • Escalate production support as needed. • Integration points within SAP HCM to FI-CO, SD, PS • Experience with Canadian business legislation Strong verbal and written communications skills, • Minimum 7 years functional/configuration experience in all areas of SAP HCM Experience with at least 2 full life cycle implementations • Working in Agile methodology with team different business stakeholders and HRIS team member. • Strong consulting and client relationship skills Configure, present, and discuss SAP HCM best practices and functionality Only candidates legally entitled to work in Canada will be considered for this position. 151 West Esplanade | North Vancouver | BC | V7M 3H9 | 604-982-6675 | 1-844-982-6675 | www.icbc.com HRERC37B
Business Analyst - PeopleSoft Upgrade
S.i. Systems, Vancouver, BC
Our public sector client is seeking a PeopleSoft HCM Functional Analyst to join their team for a short term contract until end of January, 2015 on a Part Time basis in Surrey.The successful candidate will support HR and IT providing guidance for fundamental changes required to upgrade PeopleSoft v9.0.23 to v9.2 and People Tools v8.4.9 to v8.5.4. The PeopleSoft Analyst will also be responsible for analyzing business requirements and performing fit-gap analysis, providing recommendations for functionality changes on the new version of the tools.Responsibilities:-Create Fit/Gap session and lead sessions to provide guidance for fundamental changes to upgrade PeopleSoft and People Tools to new versions.-Create Functional Design Specifications and documentation -Meet with Stakeholders, HR and IT departments to determine and analyze current status, requirements and definition for RFP for upgrade project.Requirements:-Experience with implementation/upgrade projects to PeopleSoft v9.2 and People Tools v8.5.4, as well as demonstrated knowledge of Human Resources and Payroll, Time and Labour modules-Solid knowledge of PeopleSoft Suite of offerings and how to adapt the technologies to the client needs-Ability to work with business and IT Staff, vendors and other stakeholders to ensure the successful definition of requirements for the PeopleSoft Upgrade project scope and objectives Apply
Snr. (10+ years) Business Analyst to Assist with Multiple IM/IT Initiatives for Custom Build and COTS Application Projects
S.i. Systems, Ottawa, ON
S.i. Systems valued public sector client is currently seeking a Senior, Enhanced Reliability Cleared, Business Analyst to assist them on their multiple ongoing IM/IT initiatives that include both custom build and COTS application projects. The Successful Candidate Must Have: Minimum 10 years experience performing the following tasks as a Business Analyst: Business Requirements Work Plan Strategic requirements Scope Documents Process flows/diagrams Conceptual data models Options Analysis Product Backlog and supporting analysis and documentation Business Requirements Documents User Acceptance Test Plans A Current and Valid CBAP Certification (or another IIBA recognized certification) Valid Enhanced Reliability Clearance Nice to Have's: Experience working in an Agile software development environment by planning and conducting business analysis activities, and supporting the project team as necessary Experience developing models and diagrams to represent end-to-end (from the very beginning of a process, data flow, or series of sequences to the very end of that process, data flow or sequences) client business processes and environments, operations and practices in context with proposed changes or opportunities. Experience analyzing potential option solutions and working with COTS vendors to assess proposed solutions to identify the one that best meets the business need Tasks Include, But are not Limited to: Providing guidance and advice and enabling change by defining needs and providing recommendations that deliver value to stakeholders; Providing business analysis mentoring for team members, as required; Contributing to an agile team environment by planning and conducting business analysis activities, and supporting the project team as necessary; Producing business analysis documentation in a timely manner that includes the information and level of detail appropriate to the complexity of the business and the phase in the development cycle; Developing models and diagrams to represent end-to-end client business processes and environments, operations and practices in context with proposed changes or opportunities; Facilitating meetings, workshops, and general communication between the business and other stakeholders to gather requirements and articulate the business and stakeholder needs; Analyzing potential option solutions and working with COTS vendors to assess proposed solutions to identify the one that best meets the business need. Apply
Sr ERP Functional Analyst (SAP Funds Management) to support, stabilize, enhance, and improve the SAP Solution for a large government departement
S.i. Systems, Ottawa, ON
Our valued public sector client is looking for a Senior ERP Functional Analyst (SAP Funds Management) to support, stabilize, enhance, and improve the SAP Solution for a large government departement Provide expertise, perform the exploratory and preparation work, and assist in stabilizing the system, and prepare for the migration to SAP S/4HANA the successor of SAP R/3 and SAP ERP optimization for SAP’s in-memory database. Essential Skills: The ERP Functional Analyst - SAP - Funds Management (FM) (Level 3) must, without limitation, perform any combination of the following tasks during the Run and Stabilization phases: Lead the SAP FM team in developing requirements, designs and configuration, documentation and testing of Reports Interface Conversion Enhancement Forms Workflow (RICEFW). Participate and provide guidance in the development of functional plans, directives, standards and procedures related to SAP FM; Provide guidance on eventual migration to S4 HANA. Management, Budgeting and Forecasting and FM integration of these process with other SAP modules in particular integration with SAP Vendor Invoice Management with OpenText, SAP Travel Management and Process Automation using SAP Workflows; conduct design walk-thru sessions, as required, with the technical and functional teams on enhancements and continuous improvements to the budgeting and forecasting (BI-IP ) solution and it’s integration with FM module. Provide expertise and guidance in troubleshooting and fixing incidents/problems as they may occur during the deployment and testing of the FM integration with the myEMS (SAP) solution. This includes but is not limited to liaising with the software vendor (SAP via OSS) to triage, document, escalate and address FM integration issues with all software components, in particular VIM, Portal, BI-IP, SAP Travel Management; Provide guidance and advice on SAP best practices as they relate to the SAP FM processes and integration of these process with other SAP modules in particular integration with SAP Process Integration using SAP Workflows with Business Rules Framework plus (BRF+); Provide expertise and guidance in troubleshooting and fixing incidents/problems as they may occur during the deployment and testing of the FM integration with the myEMS (SAP) solution. Liaising with the software vendor (SAP via OSS) to triage, document, escalate and address FM integration issues with all software components, in particular VIM, Enterprise Portal and Workflows. Develop a comprehensive suite of test scripts to support the testing of business process requirements, support the overall testing strategy, including participation in multiple test plans and the resolution of test issues using HP ALM. Apply
Senior Business Analyst to support the modernization projects as well as the maintenance of its legacy systems in the public sector.
S.i. Systems, Ottawa, ON
Our public sector client requires an Enhanced Reliability Cleared Senior Business Analyst to support the modernization projects as well as the maintenance of its legacy systems in the public sector. Responsibilites: a. Evaluate existing procedures and methods, identify and document items such as database content, structure, and application subsystems. b. Perform business analysis of functional requirements to identify information, procedures, and decision flows. c. Determine operational objectives by studying business functions, gathering information, and evaluating output requirements and formats. d. Define and document interfaces of manual to automated operations within application subsystems, to external systems, and between new and existing systems. e. Develop and document statements of requirements for considered alternatives. f. Establish acceptance test criteria with client. g. Identify problems and write improved procedures. h. Ensure all documentation accurately reflects the current status of changes and outstanding issues so that business requirements are reflected in application features and functions. i. Prepare reports by collecting, analyzing, and summarizing information and trends. Must Have: Experience facilitating Joint Application Development sessions with Business and IT Stakeholders Certified Business Analyst Professional (CBAP) or PMI Professional in Business Analysis (PMI-PBA) Experience with Customer Relationship Management (CRM) technology related initiatives Experience with the implementation or enhancement to a Grants and Contributions management system Nice to Have: Government experience Apply
Senior Business Analyst with experience in UI/UX using public sector standards such as WET and WCAG for internal Websites.
S.i. Systems, Ottawa, ON
Our public sector client, is looking for a Senior Business Analyst with experience in UI/UX using public sector standards such as WET and WCAG for internal Websites. Our client has multiple ongoing projects with internal and external facing web platforms that needs to meeting government of Canada web standards and guidelines. They would like the selected candidate to aid in the development and design on internal websites Task; but not limited to :In collaboration with the subject matter experts (SMEs) e.g., product owner, stakeholders, work with to produce high-quality documentation that is clear, concise, accurate and consistentLiaise with Program Lead and other leads on a regular basis providing ongoing recommendations on design for the internal website as development progresses.Support Quality Assurance/Quality Control review and publishing of procedures within the internal siteDevelop line drawings or block diagrams illustrating the priority of information, links and space requirements;Understands agile/scrum and the idea of focusing work directly on the agreed upon goalsCreate prototypes and other UX deliverables at a high level of quality and in WCAG and WET complianceProduce and/or update UX documentation for new applications or for updates (enhancements and bug fixes) of existing applications Must HavesReliability Clearance10 year of Business Analysts experience5 years with UI/UX experience Apply
Senior Secret Cleared Business Analyst to support AI/ML concepts on a major Navy initiative within National Defence
S.i. Systems, Ottawa, ON
Our valued defence client is seeking a Senior Business Analyst for an initial contract until March 31, 2025. As the successful candidate you will support the modernization of the Naval Training System (NTS) through digital integration, enhancing the existing ecosystem for naval training with a cutting-edge software package, including improvements to the supporting hardware on a local level as necessary for full functionality. The project is looking at leveraging Artificial Intelligence (AI) and Deep Automation (DA) into its solutions. Responsibilities Provide business analysis advice and input into the development of the project approval documentation required in the Option Analysis Phase of a project as defined by the Project Approval Directive; Provide Digital Transformation Strategy and Planning expertise in developing and supporting the development of plans, and strategies related to IM/IT Modernization. Provide Business Transformation and Process Optimization expertise in business process modernization using industry best practices. Support Transformation Office and Change Management the development of a business transformation office and change management strategies and plans. Provide support in governance structures, terms of reference, reporting, and vendor management. Participate in the development of the Architecture and Design documentation; Lead the development of a capability analysis to identify gaps between desired capability and current capabilities; Participate in the development of project security documentation including the Security Classification Guide and Statement of Sensitivity; Provide business analysis input to the update of the existing Requirements Matrix and maintain it going forward; Provide business analysis input to the Project Charter; Draft Risk and Complexity Assessments; Provide business analysis advice and input to project approval documentation required in the Options Analysis (OA) and Definition Phases of project as defined by the Project Approval Directive; Provide business analysis input in the development and assessment of project options; Draft Statement of Operational Requirement (SOR) document; Draft Business Case Analysis and Cost Validation document; Provide business analysis advice and input for the project approval documentation, as required in the Definition Phase of project (as defined by the Project Approval Directive); Provide business analysis input to the Project Management Plan; Draft Definition Study; and support industry engagement by contributing to the drafting of the Request for Information (RFI), and with industry interactions to ensure project capability and technical requirements are clearly communicated. Must-have skills: 10+ years as a Business Analyst 2+ years of demonstrated project experience with designing technical capability models or reference enterprise architecture for training systems. 2+ years experience related to Artificial Intelligence / Deep Automation concepts and their application in Business Case Analysis for training system enhancement. Experience on a project within a classified (i.e. Secret or Top Secret) network environment. Active GoC Secret Clearance Nice-to-have: Masters of Business Administration (MBA), Project Management Professional (PMP); and/or PRINCE2 8+ years experience delivering Digital Transformation Strategy and Planning and providing expertise in developing and supporting the development of plans and strategies related to IM/IT Modernization Evaluation Grid Apply
117999 - Functional Analyst - RPA
Vancouver Coastal Health, Vancouver, BC
Functional Analyst - RPA Job ID 2024-117999 City Vancouver Work Location 590 Finance - 3rd Floor Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Information Technology Salary Grade 07 Min Hourly CAD $38.13/Hr. Max Hourly CAD $54.82/Hr. Shift Times 0900-1700 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr. Job Summary Come work as a Functional Analyst with Vancouver Coastal Health (VCH)! Our Data & Analytics Team is looking for an RPA Funtional Analyst to support our robotic process automation initiatives. The successful candidate will be proficient at analyzing existing processes, identifying areas for automation and assessing the suitability of RPA implementation based on detailed business requirements and workflow documentation. The role involves risk assessment, testing, and quality assurance to ensure smooth deployment, and ongoing monitoring for continuous improvement. The RPA business analyst will also play a role in change management, preparing end-users and ensuring compliance with organizational policies. As a Functional Analyst with Vancouver Coastal Health you will:Leverage business and technical knowledge to ensure that assigned business systems effectively support business strategies, objectives, processes and practices for an assigned business area.Be responsible for ensuring that functional Business Systems issues are resolved effectively and in a timely manner and continually look for opportunities to maximize usage of the system to ensure on-going business process improvement.Be the primary point of contact for the designated business area users (Employee Engagement/Human Resources, Scheduling & Timekeeping, Finance, Payroll, Supply Chain, Accounts Payable and Revenue Services, etc) across Vancouver Coastal Health (VCH) and Providence Health Care (PHC), and acknowledged as the expert in the designated Business Systems’ modules and work with stakeholders to streamline and standardize processes and implement best practices.Work with users to troubleshoot system problems, test system solutions, establish clear lines of communication and ensure clear visibility to critical functional issues.Work closely with IMIS team members to address technical issues and works with other corporate departments as well as counterparts in other business areas to mitigate risk around shared elements and critical system dependencies.Ensure established operating standards and policies are adhered to.Configure system changes affecting system processing and changes to common data elements shared across modules, write queries to pull information from the system and conduct system audits to ensure data integrity.Identify opportunities to further take advantage of the system and keep up to date with new and upcoming functionality. Provide technical leadership and direction to Analysts as required and provide advice and system recommendations to business area team members and other corporate department stakeholders. Qualifications Education & ExperienceBachelor’s Degree in a related discipline supplemented by related Information Systems courses.Minimum of five (5) years’ recent related experience within a large organization with an emphasis on business systems and reporting an equivalent combination of education, training and experience.Extensive experience with complex Business systems, project planning and control are essential.Knowledge & AbilitiesExpertly applies knowledge of business system modules relating to the designated business area (Employee Engagement/HR, Scheduling & Timekeeping, Finance, Supply Chain, Payroll, Accounts Payable and Revenue Services, etc.) and maintains an understanding of interdependencies with other modules.Uses an understanding of business functions and processes in order to enhance business processes and create efficiencies through enterprise application systems.Maintains a strong sense of ownership and a results-oriented attitude to continually improve processes and systems, enhance efficiency and contribute to overall organizational success.Uses strong communication skills and the ability to establish and maintain strong communication channels with stakeholders.Applies solid technical and troubleshooting abilities in the provision of Business Systems & Integrations support.Exercises strong initiative, self-direction and problem solving abilities to identity gaps and opportunities for improvement.Keeps abreast of technological changes, anticipates opportunities and ensures readiness for future technology changes and enhancements.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Bilingual Functional Analyst, D365
Teck Resources, Calgary, AB
Closing Date: April 26, 2024 As Canada's largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving innovation, harnessing cutting-edge technology, and cultivating a dynamic environment that empowers our employees to shape the future. Working with the Platform Owner, Finance, the Bilingual D365 Functional Analyst is accountable to provide fit for purpose Product solutions. Collaborating with the Business, Product, Functional and Technical Leads to build solutions that enable Value Streams. Works alongside Business Analyst and Product team to translate business requirements into Platform specific functional capabilities and organizes teams to craft concept designs and estimates. The ideal candidate is a driven, hard-working team player that can successfully communicate to understand business requirements, propose functional design alternatives and recommend solutions that meet or exceed the needs of the business. Fluency in written and spoken Spanish is required. Responsibilities Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures Developcases to explain / demonstrate business requirements to articulate application functionality process to ensure business needs are met Evaluatethe needs and objectives of the user / customer and guidethem as to the best solutions to accomplish those outcomes (clearcut cases - no SA or Solutioning process required) Provide advice and fact-based assessments related to technological tools or programs and their ability to tackle business needs Performapplication design & configuration to support business processes Proactively identifybusiness and system deficiencies and opportunities Compilerelease notes (Platform) Provide timely and effective support to end-users, identifying and resolving issues related to D365. Collaborate with D365 team and RBS to address and solve problems. Support the functional team to address incidents and release related-work Advanced incident resolution as required SupportPlatform Owner with prioritization, backlog grooming as required and building platform roadmap Supportthe breakdown of Features into PBIs including participation at Sprint Planning, Daily Standups, PI planning, Demo to customer/client Organizeteams to create concept designs and estimates Conductimpact and risk assessments Peer review Design documents as required SupportSolution Architect & Business Owner sign-off of Design documents Developdetailed functional / technical specifications In-depth Knowledge of Teck solution for RBS Cross platform - how to get help in other platforms if context is not known Understanding of high-level RBS Processes and how the platform interacts within it Assisttesting team to ensure requirements and acceptance criteria are translated into test plans with complete test coverage Providerelevant test scenarios for the testing team; work with test team to develop system integration test scripts and ensure the test results meet business expectations SupportUser Acceptance Testing Review / Approve Technical test evidence to ensure pass, completeness, issues - escalation included Understand Data requirements for Platform Support Data Migration strategy & planning for site migration Qualifications Minimum 5 years of relevant experience with D365 Spanish speaking/writing skills are required Understanding of the mining industry and finance is preferred Knowledge and experience with SAFe Agile and Scrum Ability to convey sophisticated information to both technical and non-technical audiences Experience as either a D365 Business Analyst, Functional Analyst or Solution Architect. Demonstrable ability to design innovative solutions to resolve sophisticated business requirements, and streamline / automate business processes Validated analytical, problem-solving, organizational, communication and interpersonal skills Experience with leading or participating in the gathering and documenting of business processes and requirements for the system with key business users Experience working with integrated business systems Business analysis IBBA certification as asset Why Join Us? At Teck, we offer more than just a job - we provide a pathway to personal and professional enrichment. With captivating projects set against stunning backdrops, a culture of inclusivity and collaboration, and boundless opportunities to learn and grow, joining us means embracing a fulfilling and dynamic career adventure. Teck employees receive access to our total rewards program and comprehensive benefits package that promote physical, mental, financial, and emotional well-being. This includes but is not limited to: • Annual Performance Bonus • Profit Share Plan • Health Spending Account • Personal Spending Account • Extended Health Care • Dental and Vision Care • Employer Paid Pension Plan • Life Insurance and Disability Coverage • Paid Sick Leave, Vacation and Holidays • Virtual Telemedicine and additional support for overall well-being • Employee and Family Assistance Program (EFAP) Salary Range: $101,000 - $125,000 The actual base salary offered is determined based on the successful candidate's relevant experience, skills, and competencies and considers internal equity. About Teck At Teck, we value diversity. Our teams work collaboratively and respect each person's unique perspective and contribution. Qualified applicants interested in joining a dynamic team are encouraged to submit a resume and cover letter electronically. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted. Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal and zinc, as well as investments in energy assets. Teck has been named one of Canada's Top 100 Employers for seven consecutive years. Teck has also been named to the Forbes list of the World's Best Employers for the past two years and is one of Canada's Top Employers for Young People . Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK. Learn more about Teck at www.teck.com or follow @TeckResources Job Segment: Coal Mining, Solution Architect, Business Analyst, Bilingual, Mining, Technology Apply now »
Senior Business Analyst, Deloitte Global Technology
Deloitte, Toronto, ON
Job Type:Permanent Reference code:125946 Primary Location:Toronto, ON All Available Locations:Ottawa, ON; Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching. Be encouraged to deepen your technical skills...whatever those may be. Have many careers in one Firm. Are you a committed business analyst with experience in CRM implementation? Do you thrive in a fast-paced, agile environment? If so, check out this exciting opportunity!What will your typical day look like?As a Business Analyst, you will be responsible for analyzing, specifying, and validating the business needs of project stakeholders. This role requires strong technical skills, business intelligence, and a full understanding of the needs of the customer. Responsibilities: Elicit, analyze, specify, and validate the business needs of stakeholders, be they customers or end users. Collaborate with project managers and project sponsors to determine project scope and vision. Conduct research to determine if solutions to business requirements currently exist within the organization and, if not, whether new solutions are feasible. Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards. Develop and utilize standard templates to accurately and concisely write requirement specifications. Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team. About the teamGlobal Technology Services works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.Enough about us, let's talk about youYou are someone with: Bachelor's degree in Business, Statistics, Computer Science, or a related field. Minimum 3 years of experience in a product analyst role or similar. Extensive experience in gathering business requirements and developing functional specifications. Total RewardsThe salary range for this position is $58,000 - $96,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Business Analyst, Computer Science, Business Intelligence, Equity, Technology, Finance
CRM Functional Lead
Aecon Group Inc., Toronto, ON
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being Believe in helping you build your career through our Aecon University and Leadership Programs Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibility by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! What Is The Opportunity? As a Functional Lead for CRM, you will be responsible for leading the design, development, and implementation of CRM solutions (Microsoft Dynamics 365 Sales, Field Service Management) for Aecon's business units and sales teams. You will work closely with the business stakeholders to understand their requirements, challenges, and goals, and translate them into effective CRM solutions that align with Aecon's strategic objectives. You will also have experience with integration to SAP and other enterprise systems, and ensure that the CRM solutions are scalable, secure, and compliant with Aecon's standards and policies. What You Will Do Here: Lead the functional analysis, design, configuration, testing, and deployment of CRM solutions (Microsoft Dynamics 365 Sales, Field Service Management) for Aecon's business units and sales teams in accordance with Aecons specification standards. Manage application design according to Aecons business processes and requirements. Work closely with the business process leads and end users to gather, validate and document project and enhancement requirements. Coordinate and collaborate with the Solution Architect, CRM technical team, the SAP team, and other IS teams to ensure the integration and interoperability of CRM solutions with other enterprise systems and applications. Provide training, support, and guidance to the CRM users and administrators, and troubleshoot and resolve any CRM issues or incidents. Monitor and evaluate the performance, usage, and adoption of CRM solutions, and provide feedback and suggestions for continuous improvement and enhancement. Stay updated with the latest CRM trends, technologies, and best practices, and identify and implement opportunities for innovation and optimization. Work with internal application security team to ensure that correct application access roles and permissions are created and maintained. Configure application functionality for any requirement/enhancement. Document and execute Unit Testing and System Integration testing. Coordinate with the QA Lead and QA Team to ensure appropriate QA testing. Provide support and expertise after go-live of the initial rollout projects. Comply with Application and IS change management processes and expediate changes as needed for high priority issues. Work closely and productively with application support/implementation vendor for day to day work or any other work. Participate in Internal, Customer and Regulatory Audits if required. Strong multitasking skills with ability to manage multiple deliverables and projects at the same time. Excellent communication skills and strong interpersonal skills. Drive an inclusive culture to promote equity, welcome different perspectives, and enable career progression by fostering a sense of belonging. What You WIll Bring To The Team: University Degree in Computer Science or related area from an accredited institution. Minimum 5 years of experience in CRM functional analysis, design, configuration, and implementation, specifically with Microsoft Dynamics 365 Sales and Field Service Management. Certification in Microsoft Dynamics 365 Sales and/or Field Service Management is an asset. Strong knowledge of CRM business processes, functionalities, and best practices, especially in the areas of sales, customer service, and field service management. Experience with integration of CRM solutions with SAP and other enterprise systems and applications, using various methods and tools. Strong decision making, analytical, troubleshooting and communication skills. Excellent communication, presentation, and interpersonal skills, with the ability to communicate effectively with both technical and non-technical audiences. Strong problem-solving, and analytical skills, with the ability to manage multiple tasks and priorities in a fast-paced environment. Ability to work independently and as part of a team, and to lead and mentor other CRM team members. Be a champion of inclusion and diversity. Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
Dynamics 365 CRM Senior Associate
PwC, Toronto, ON
A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to PwC's value proposition of "strategy led and technology enabled", by aligning our Consulting Solutions' industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI. Meaningful work you'll be part of As a Dynamic s 365 CRM Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: • Organise , execute, manage and document workshops, meetings and requirements sessions with the client representatives, project stakeholders, business analysts and consulting team; • Interface effectively with other members of the consulting team to arrive at best-in-class solution, and provide a sustainable and scalable solution architecture and application to meet client's requirements; • Deliver high quality business and software solutions & services to clients ensuring the implementation of best practices based on Microsoft Dynamics standards and supported configuration/ customizations; • Ensure completeness in meeting business requirements and take accountability for project deliverables including and not limited to project documentation, solution design, performance, reliability, testing features etc ; • Deliver all consultancy and configuration work according to our project methodology ; • Design solution using maximum OoB features and provide technical design or develop/customize solution approach for identified gaps; • Contribute to activities as required including technical presales, building demo and proof of concept solutions for various client presentations ; • Work on the creation of Dynamics 365 solutions and industry template ; • Proactively identify risks and provide suggestions to mitigate them ; • Support practice development activities such as defining, solutioning and configuring industry specific solutions; Be an active member of technical and design working groups within the practice . Experiences and skills you'll use to solve • Progressi ve experience as a consultant with implementation of Microsoft Dynamics CE/CRM preferably in a global/multi-country scenario • Experience in developing Data Migration Strategy, approach and testing methodology • At least 2-3 end-to-end implementations completed in D365 CE • S trong functional knowledge and understanding of Dynamics 365 CRM covering a wide range of industries and sectors. • Detailed knowledge and understanding of all areas within Customer Engagement including Sales, Marketing, Customer Service, Field Service • Working knowledge of the Power Platform (Portals/ Power Pages, Power Apps, Automate, Power BI) • Knowledge of Azure DevOps & CI/CD implementation is an advantage • Knowledge and understanding of .NET framework including extensive experience writing ASP.NET and C# code (not just limited to plugins/custom workflows) is an advantage • Can perform Fit-Gap analysis, high level estimation & Functional Solutioning • Good under of System integrations with Dynamics 365 Online - tools, techniques, and best practices • Good understanding of Dynamics 365 Common Data Service and Common Data Model including the customizations and development of Business Data Models for different solutions • Good understanding of Microsoft Dynamics CRM Accelerators, industry templates and add-ons • Good understanding of software development lifecycles (Waterfall/ Agile ) , development management, release management, data migrations, cut-over planning and hyper care support • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc . Your Application to PwC We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like. The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people . We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
Business Analyst - Senior
Computer Consultants International, Inc., Toronto, ON
HYBRID position at Toronto, OntarioMust haves:10+ years of experience in the following:Leading and conducting business analysis at varying levels of detail in order to assess client’s business problems/opportunities and documenting the business requirements in such a way that technology solutions can be determinedLeading subject matter experts and stakeholder working groups, conduct business analysis to assess client’s current business problems, defects, improvements and minor enhancementsDocumenting the business requirements in such a way that technology solutions can be determinedConduct ongoing business analysis activities and analysis within all phases of the project life cycle, including initial technical requirements, detailed plan of business analysis activity, business modeling, analysis of business transformation, new business development and acquired solutions, continual refinement of business requirements and identification of significant changes in requirement documentation, and maintenance of approved business requirement
Senior Business Analyst to provide requirements engineering on a Business Transformation Project (CRM).
S.i. Systems, Vancouver, BC
Our public sector client is looking for 2x Senior Business Analysts to analyze technical requirements on a Business Transformation Project (CRM). Hybrid (2 days a week), Vancouver, 12-month contract, 37.5hrs Must Have8+ years experience as a Business Analyst 3+ years of experience in Requirements Engineering (Feasibility studies, user and system requirements specifications, requirements validation)Transformation Processes and Regulatory Requirements experiencesNice-to-Have Public Sector or Healthcare experienceCRM ExperienceFamiliarity with Agile MethodologiesResponsibilitiesConduct strategic analysis to research and analyze business drivers and specific business needs and objectivesConduct elicitation activities to gather business analysis information and accurately capture resultsSpecify and model requirements and designs, prepare accurate and detailed business requirements documentsCoordinate and facilitate user acceptance testing, validate outputs, and review the impact of implemented resolutions over time Apply
Business Analyst (New Grad) - 12 months contract
Siemens, Oakville, Ontario
Kick start your career journey! Experience@Siemens is an exciting opportunity for new Graduates from college or university to transition from academic to the workplace. Siemens Canada will provide you with practical and meaningful work experience as you start your career journey and help you build business skills. We are passionate about innovations that mean real progress. We are excited about technologies that still need to be developed. What about you? Do you want to use your curiosity, passion, and creativity to make the lives of millions of people easier and better? Join us as a recent graduate -by beginning your early career through Experience@Siemens New Graduate Program. Whichever path you take, we're looking forward to seeing your perspective. Recent graduates enrolled in this program will be partnered with a mentor and receive one on one coaching and guidance in support of their development and to help navigate their early career. In addition, this program will help students establish contacts and widen their network to excel in their career journey. Experience@Siemens offers experiential learning and flexibility, allowing you to balance your personal life and career goals. Why you'll love working for Siemens. Freedom and a healthy work- life balance- Embrace our flexible work environment with flex hours, telecommuting and digital workspaces. Solve the world's most significant problems - Be part of exciting and innovative projects. Engaging, challenging, and fast evolving, cutting edge technological environment. Opportunities to advance your career and mentorship programs on a local and global scale. Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community. Opportunities to contribute your innovative ideas and get paid for them! Diversity and inclusivity focused. Siemens is proud to be an eight-time award winner of Canada's Top 100 Employers, Canada's Greenest Employers 2023, Canada's Top Employers for Young People 2024, and Greater Toronto's Top Employers 2022. What will you do? We are looking for an analytical talent to join our team. As a Business Analyst, you will play an important role in all aspects of the commercial operations and thereby, all areas of the business. This a great opportunity to collaborate and learn from other senior members, while enhancing your overall skills and experience. Your key responsibilities can include but are not limited to: You work closely with Sales Support with pricing topics such as special price requests, price adjustments, and corrections and credit notes to the North American Region You carry out regular top line reporting and gain early insights into the development of important KPIs such as Order Entry, Revenue Recognition, Profitability & Selling Cost You analyze the financial results and increasingly develop a feel for the current business situation and further development in the fiscal year by reviewing Run Rate Data You serve as an interface between the regions and headquarters and communicate and implement business updates You get to know the local application landscape and work with reporting tools in Qlik Sense and Power BI. You support the continuous development and drive digitalization forward. You support local sales and finance topics such as the Incentive Calculator for Sales Reps and the annual Sales Target Setting Meetings and get to know the Canadian market You contribute your own perspectives and previous experience to continuously grow the North American business. What will you need to succeed? New graduate from a Bachelor/Masters in Business or Commerce Graduated from post-secondary within the last 12 months. Must have completed a minimum of one Coop/Internship in the related field Above average study performance (Accumulative average > 2.5 (B-)). Transcripts to be provided upon request. Experience with SAP and Qlik Software is an asset Experience with budgeting, forecasting, financial project controlling, and assets management is an asset Proficiency / advanced skills with Microsoft Outlook, Excel and Power Point are essential Excellent oral and written communication skills Ability to manage time and resources as well as work within a team environment is essential for success in this role Available for a 12 month contract About us. We share our ideas and champion the people behind them. For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability. Active across Canada, the company focuses on intelligent infrastructure for buildings and distributed energy systems and on automation and digitalization in the process and manufacturing industries. Siemens brings together the digital and physical worlds to benefit customers and society. Through Mobility, a leading supplier of intelligent mobility solutions for rail and road transport, Siemens is helping to shape Canada's passenger rail services. Via its majority stake in the publicly listed company Siemens Healthineers, Siemens is also a leading supplier of medical technology and digital health services. In addition, Siemens holds a minority stake in Siemens Energy, a global leader in the transmission and generation of electrical power. Making a difference together we raised $757,000 towards charitable contributions, support over 23 non-profit organizations and planted 1,100 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together. To learn more about Siemens Canada, visit our website at www.siemens.ca While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 04/02/2024 02:53 PM
Business Analyst - Senior
Computer Consultants International, Inc., Toronto, ON
HYBRID position at Toronto, OntarioMust haves:Possess at least 10 years of hands on experience in working with business stakeholders on functional design sessions and detailed solution design sessions, and negotiating and triaging issues for productionPossess at least 8 years of experience as an IT Business Analyst, with progressive experience supporting medium to large size projectsPossess at least 5 years of hands on experience in providing first level of triaging support for business and technical SMEs in identifying design gaps from testing cycles and productionKnowledge of Agile methodologies (Scrum/Kanban) and the proven ability to apply them effectively and project work tracking tools such as Azure DevOps or JIRABusiness analysis skills and demonstrated experience to provide leadership in the analysis and creation of business and functional requirements (e.g. business objects, process models, business service roadmap, user journey map, system user case, user stories, non-functional requirements, state transition diagram, etc) and design documentation and to capture the data and information needed to document, validate and analyze business processes for legacy applications being replaced, and new digital products being builtExperience with traceability matrix, agile and client centric approachesSolid presentation, facilitation, interview, and workshop skills
Business Analyst - Senior
Computer Consultants International, Inc., Toronto, ON
HYBRID position at Toronto, OntarioMust haves:Leading and conducting business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.Developing sound processes for requirements gathering including but not limited to JAD sessions, interviews, mock-ups, etc.Experience with architectural framework system, Zachman Framework.Demonstrated communication, consultative and advisory skills to act as a lead technical resource and provide expertise to ongoing contacts between various internal and external stakeholders.
Training Administration & Operations Analyst
Salesforce, Hyderabad, Any, India
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Job DetailsDo you thrive on challenging yourself, working as a team, learning, and achieving your goals? As a member of the Product Education Training Operations team, you will coordinate activities to ensure the successful delivery of our Expert-led trainings. Responsibilities include supporting multiple activities across Training Delivery Operations including but not limited to Training Class Logistics, Private Workshop Engagements, Instructor Support and additional operational tasks . We are looking for a high-energy, self-starter to join our team. Salesforce offers a fast-paced, innovative environment where you will be provided the tools, resources, and leadership to take your career to the next level!In this role you will: This role involves multifaceted operational support across various areas such as: Training Class Logistics: Prepare for all upcoming trainings and provision necessary resources Support various tasks such as creating Pre-release test orgs, Marketing Cloud orgs, and training certificates Private Workshop Engagements: Monitor upcoming Private Workshop campaigns and handle customer communicationsSupport registrations, inquiries, and logistics for Private WorkshopsUpdate customer point of contact regarding Private Workshop registrations Instructor Support: Triage and resolve all instructor support casesAssist instructors during training delivery and liaise with the Resourcing teamCreate Instructor profiles in the Learning Management System (LMS) Additional Operational Tasks: Manage and support Learning Credits redemption and troubleshooting, focusing on customer success Support eLearning provisioning and troubleshooting Adhoc tasks or projects supporting a smooth and efficient training deliveryMINIMUM REQUIREMENTS: Highly organized with excellent attention to detailAbility to clearly follow processes and procedures, and make decisions in a timely manner Strong customer service skills Strong multi-tasking skills and ability to prioritize workload to meet deadline and volume of requestsProficiency in cross-functional collaborationAbility to anticipate customer needs and apply understanding of customer needs to solve problems and drive outcomes.Results oriented Ability to transition between two or more activities Proficiency in critical thinking, planning and organizing, decision-making, adaptability, and communicationPREFERRED REQUIREMENTS:Software industry experience and knowledgeMicrosoft Excel, PowerPoint, and Word application expertiseAt Salesforce, we strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form . Please note that Salesforce uses an automated employment decision tool to help our recruiters assess and evaluate candidates' resumes. If you do not want Salesforce to use this tool with your application, please submit a request via this form . Equal Opportunity Statement. At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com .Salesforce is an equal employment opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Know your rights: workplace discrimination is illegal . Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.Salesforce welcomes all. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com . Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/04/2024 03:19 PM
Sr. Analyst, Acquisition Marketing
Rogers, Toronto, ON
Sr. Analyst, Acquisition Marketing Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.We are seeking an experienced Senior Analyst of Acquisition Marketing who will be responsible for driving customer acquisition efforts through comprehensive CRM strategies, optimizing digital sales channels, and collaborating effectively with marketing agencies. The ideal candidate will have a strong analytical mindset, a deep understanding of CRM systems, proficiency in digital marketing techniques, and excellent communication skills to liaise with internal teams and external partners. Reporting to the Senior Manager, Acquisition Marketing, the Senior Analyst will work collaboratively in an Agile Marketing environment to execute campaigns, test and learn and optimize campaigns for maximum results.What You Will Do: Develop acquisition campaigns and strategies to drive acquisition growth and targets for Rogers Bank Lead digital creative development with external agencies and internal brand teams to ensure messaging and tone are aligned to customer insights and personalization Develop a strategic test-and-learn optimization plan, implementing best-in-class methodologies to achieve business and compliance objectives Work with Credit Risk, Product and Data Insights teams to build out quarterly and annual plans that operate within the Bank's approved risk appetite Monitor, track, and report on campaign performance on a regular basis and provide recommendations to evolve future campaigns Develop acquisition forecasts based on previous trends and track performance against monthly targets What You Bring: Bachelor's degree in business, marketing or equivalent, with 5+ years of progressive experience in the financial services industry Knowledge of key marketing, regulatory principles and best practices across all marketing channels and financial products Strong brief writing skills and ability to articulate context, objectives, offers, and strategic recommendations The ability to capture, read, and understand marketing performance data, and to distill disparate information into clear insights that will guide future decisions Demonstrated ability to work effectively with cross functional partners and vendors through collaboration and open communication A customer centric approach to marketing Highly organized, detail-oriented, and able to multi-task within tight deadlines Strong project management capabilities Proficient in MS Excel, PowerPoint and PowerBI Strategic thinker with a creative mindset and a passion for driving results As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks. Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: None Posting Category/Function: Marketing & Marketing Communication Requisition ID: 307676At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers BankLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Channel Marketing, Compliance, CRM, Bank, Banking, Marketing, Legal, Technology, Finance
Business Development Manager, LPA Online Merchants
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- 5+ years of business development, partnership management, or sourcing new business experience- 5+ years of developing, negotiating and executing business agreements experience- Bachelor's degree- Experience with sales CRM tools such as Salesforce or similar software- Experience in setting up and managing a sales pipelineDESCRIPTIONJob summaryAmazon is looking for a Business Development Manager to drive strategic partnerships for Amazon Pay for external online merchants in India. This individual will be our ambassador with the external merchant ecosystem and will be responsible for conceptualizing, pitching and on boarding strategically holdout selection and leveraging ongoing relationship with partner merchants. S/he will have a direct and visible impact on the long-term success of various businesses across Amazon.in.This role has direct exposure to senior leaders in Amazon and requires highly developed thought-leadership, ability to pitch new concepts to senior stakeholders, great analytical skills, relationship management and strategic negotiation skills. This is an individual contributor role based in Bangalore, and is a part of LPA Online Merchants Team, Amazon Pay.Key Responsibilities1. Key relationship management with the largest online merchants in India. Driving negotiations to onboard key holdout selection.2. Stakeholder management with EUC Teams, finance, marketing and rewards teams to drive common goals for Amazon Pay and the merchants3. Drive top to top leadership workshops to drive and firm up the annual/quarterly joint business plan4. Drive monetization opportunities for Reward Ads with merchantsThe individual will also participate in the effort to define processes and be responsible for delivering necessary results to support the business and operational requirement. He/She, along with the Program Manager, will interface with the various internal teams in a highly agile environment. This position requires a proactive, highly motivated individual with an aptitude for streamlining processes and who can work independently to deliver accurate and timely results.This role requires an individual with excellent operational, research and communication skills, and outstanding business acumen. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and ever-changing environment.Internal job descriptionAmazon seeks an Ops Analyst to support the Amazon Marketplace Payments Strategic Partnerships team within the acceptance organization.This position will be focused on the IBD initiative in the Payments org, which works on business development with retail category teams and external funders. Initially responsibilities will include:Handling end-to-end IBD configuration process (intake to go-live) Coordination with internal/external stakeholders to iterate on promotion constructs/inputs and enforcing IBD guidelines Collaborate with category stakeholders and bizops for performance tracking, fundingm approval, & reconciliation Deepdive and resolve IBD CX issues Implementing foolproof mechanisms to ensure error free operation Support new initiatives Supporting Payments Finance with data, KPI Dashboards, Reporting, etc.The individual will also participate in the effort to define processes and be responsible for delivering necessary results to support the business and operational requirement. He/She, along with the Program Manager, will interface with the various internal teams in a highly agile environment. This position requires a proactive, highly motivated individual with an aptitude for streamlining processes and who can work independently to deliver accurate and timely results.This role requires an individual with excellent operational, research and communication skills, and outstanding business acumen. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and ever-changing environment.Loop [email protected]@[email protected] qualifications Graduate, with a degree (B.A. / B.Sc. / B.Com) Ability to communicate and work with a wide range of groups, including Technology, Product Management, Accounting, CS, and Senior Management. Ability to carry out complex analyses, synthesize data and provide process improvements, business recommendations based on data to deliver qualitative and quantitative analyses to support decision making across the organization Proficiency in Excel, database applications and other analysis tools B.A./B.S. in Business, Finance or Operations 3-5 years of Operation experiencePreferred qualificationsPreferred qualifications Engineering graduate, with a B.E. / B.Tech degree Knowledge of SQL is desirable Experience and ability to use Excel, Data Ware House. Experience in a Retail or e-Commerce environment is desirable Must be comfortable working in cross-functional teams, where immediate constituencies include the Finance community, marketing business managers, customer service Superior attention to detail and ability to successfully manage multiple competing priorities simultaneouslyWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Experience interpreting data and making business recommendations- Experience in online advertising or high-tech products/servicesSalary: . Date posted: 04/08/2024 10:33 AM