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Director of Development
Children's Cottage Society, Calgary, Alberta
The Children’s Cottage Society is a charitable agency established in Calgary in 1986. The Society’s mission is “Building strong children and safe nurturing families through prevention programs and support services.” We are looking to hire a Director of Development with a passion towards raising funds and awareness to support vulnerable children and families.  This position will have three areas of focus. The successful candidate will have a hands on role with the Society’s 23.5 million dollar Caring Together Campaign, a supportive and strategic role within the Society’s 1.6 million dollar annual fundraising campaign, and a strategic and supportive role in the Society’s communication strategies and requirements.In this position you will report to the Chief Executive Officer and have three direct reports: a Fund Development Coordinator, a Communications Coordinator, and a Development Assistant. QUALIFICATIONS:Post-secondary education in a relevant area.Minimum of 10 years of professional experience in fundraising with a track record of success. A strong knowledge base in communications strategies and platforms. Capital Campaign experience or knowledge would be highly valued.5 years of experience in leadership and management of staff.AFP membership and CFRE designation is considered an asset. SKILLS AND ABILITIES:Experienced in conducting capital campaigns, operational campaigns, major gifts, and donor stewardship.Knowledgeable of the Calgary philanthropic environment.Demonstrated experience in producing fundraising materials.Demonstrated knowledge of public and media relations. Experience with Fundraising Software (Raiser’s Edge).Superior verbal and written communications skills.Experience in developing and managing budgets. Knowledge of federal and provincial legislation affecting charities.KEY OUTCOMES:Annual Fundraising Goals are achievedCaring Together Campaign and communication goals are achievedAll donors and funders are recognized and honouredEthical fundraising practices are followedCommunications to the community and internally are well developed and actively implemented.RESPONSIBILITIES:                          Support and oversee the fund development department to implement and manage a $1.6 million annual fundraising budget and an annual capital fundraising budget. Manage and research donor prospect lists, prepare materials and provide support to staff, board members, and volunteers for solicitations. Ensure there is a strategy for grant applications. Participate in grant writing.Ensure that the Society has and delivers on an annual and effective signature event.Ensure that individual, corporate, foundation, and club and group campaigns are planned and executed. Provide analysis on fundraising and communications goals monthly to the CEO and quarterly to the Board of Directors. Oversee responsible tracking and acknowledgement processes of all fundraising gifts. Ensures that there is a communications strategy and work plan for all Children’s Cottage programs, fund raising and agency communications requirements.Be adept at public speaking and engaging the interest and support of donors and volunteers in the Society and its fundraising and communications activity. Acts a spokesperson for the Society as required at events and media opportunities. Participates in and provides leadership toward a $23.5 million dollar Capital Campaign which is in progress.Participates in the development of and execution of ongoing campaign communications.Leads cultivation, fund raising, and recognition events.Manages and support campaign volunteers/ambassadors.Ensures that all donor recognition process are coordinated and communicated.Participate in public speaking. Work toward engaging the interest and support of donors and volunteers in the Society and its fundraising and communications activity. Acts a spokesperson for the Society as required at events and media opportunities. Develop and implement an ongoing major gifts program.Please send a cover letter, resume and salary expectations quoting Competition #DD2021 to Careers: [email protected]Application Deadline: Until successful candidate is recruited we appreciate the interest of all applicants however will only contact those invited for an interview.For more information about the Children’s Cottage, please visit: www.childrenscottage.ab.ca
Assistant temps partiel centre de copie
Staples Canada, Candiac, QC
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Copy & Print Centre Representative supporting solutionshop, you consult and provide recommendations on solutions for your customer partners by utilizing all the business development service options that will help them achieve their working and learning goals. You filter sales and production through appropriate channels, and understand the unique needs of our consumer and business customers. You use your knowledge of products and solutions to find ways to inspire our customers, building loyalty and trust; and adding value in ways that are meaningful to them. You help customers to work, learn, and grow. Specifically, you will: •Contribute to the sales and margin goals in the services area of the store, including print, digital marketing, shipping and tech services. •Own the appearance and standards of the solutions shop, and partner with the solutions shop team to maintain supplies. •Review the online dash board and filter the processing of customer orders in an efficient, accurate manner. •Pay close attention to detail and instructions, and manage projects while following proper production procedures (set-up, quality control, and finishing). •Connect, Share, and Partner with customers to discover sales opportunities. •Create a best-in-class customer experience especially when managing customer queues. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •1-2 Years of Retail customer service. •Prior experience in a retail/commercial printing environment is preferred. •Working towards or successful completion of high school is preferred. •Proven track record of achieving customer service excellence and sales results •Technology savvy •Curious •Approachable •Passionate •Solutions finder Some of what you will get •Associate discount •Flex Benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •There will be exposure to moderately levels of noise generated by the print equipment. •You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. •We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Assistant Manager - Mayfair Victoria
LUSH Fresh Handmade Cosmetics, Victoria, BC
Position:Assistant ManagerHours: 40 WeeklyEver wondered what it's like behind the bubbles?#lushcareersLush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers' bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference through ourCharity Pot Program.We Offer: A fun and funky store atmosphere where individualism is encouraged A 50% discount off all our products to keep you smelling and feeling fresh An unconventional retail structure to support your entrepreneurial spirit The opportunity for growth as Lush loves to promote from within Assistant ManagerAs Assistant Manager, you bring Lush's Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.The ASM supports the Shop Manager as needed in all business areas and as delegated by their Market Leader; as second-in-command the ASM will pick up Manager duties as required to support a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals.Responsibilities: Sales & Customer Experience: Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs and makes their day. Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives. Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need Driving Sales: demonstrate strong business acumen and understanding of your metrics, budgets and reports and how to impact them through behaviors on the floor to deliver profitable results. Team Leadership: Lead Fearlessly: Be present to support your team on the sales floor, answer questions, remove obstacles, problem solve, and motivate them to meet their sales goals Grow Talent: by owning your own development, assessing your performance, seeking feedback and resources and opportunities to improve and elevate your skills, knowledge and abilities; and supporting the growth of your team through coaching and leading by example. Be Real: with your needs and feedback for your team and leaders and adaptable to the needs of the business as required Live with Purpose: engage your team at every level of your business to ensure they are inspired, motivated and building strong peer and customer relationships and are connected to the brand values Recruitment and Selection: Support the staffing of your shop with top-performing staff by working actively within your markets to network, recruit, hire and succession plan. Staff Development: collaborate with your Manager on creating and executing plans that improve staff engagement, retention, performance, and Diversity, Equity, Inclusion and Belonging practices. Operational Excellence: Policies and Procedures: Support your manager to keep your shop complaint and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, health and safety and daily communication. · Stock and Inventory: Support the training of your inventory team to abide by fresh standards and rotation rules and manage ordering to ensure the right products, in the right amounts are in the store at the right times within your allocated budget. Visuals and Merchandising: Identify and support the development of your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales. Scheduling, Time and Attendance: ensure the right number of staff with the right skill levels are scheduled at peak times and that breaks and meals are allocated and recorded appropriately to ensure staff wellbeing and payroll accuracy. Qualifications:Required: 1-3 years managing or supervising in a retail environment Excellent listeningand communication skills Excellent analytical, critical thinking and troubleshooting skills. Excellent organization and time management skills Strong customer service, supervisory and sales skills Knowledge and interest in skincare, natural beauty and ethical business Ability to work flexible hours to meet the needs of the shop including holidays, evenings and weekends Preferred: Experience with consultation-based customer service models Ability to develop and train staff through positive coaching and feedback Proficient in excel, Microsoft suit, and adaptable to other systems as required Basic HR skills in hiring, scheduling, training, and performance management Experience in cross cultural collaboration and DEIB or social justice training Fluency in Spanish, French or other languages At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings. Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, ability, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.
116261 - Medical Office Assistant (MOA)
Vancouver Coastal Health, Richmond, BC
Medical Office Assistant (MOA) Job ID 2024-116261 City Richmond Work Location Rich Community Hlth Services Department Richmond East Urgent & Primary Care Centre (UPCC) Home Worksite 28 - Richmond Community Labour Agreement Community Subsector Union 308 - Community HEU (37.5 Hr) Position Type Baseline Job Status Regular Part-Time FTE 0.66 Standard Hours / Week 24.75 Job Category Administrative Professionals Salary Grade 12 Min Hourly CAD $26.09/Hr. Max Hourly CAD $27.75/Hr. Shift Times 0745-1545/1100-1900/0830-1730/1415-2215 Days Off Various Position Start Date As soon as possible Salary The salary range for this position is CAD $26.09/Hr. - CAD $27.75/Hr. Job Summary Come work as a Medical Office Assistant (MOA) with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Medical Office Assistant (MOA) to join the team at the Richmond East Urgent & Primary Care Centre (UPCC). Apply today to join our team! As a Medical Office Assistant with Vancouver Coastal Health you will:Perform registration and clerical support functions for the Primary Care Clinic which sees patients and families who require high priority care within 24 hours.Work in support of the Vancouver Community of Care (CoC) service delivery model, primary care network, and in accordance with VCH policies and procedures.ABOUT URGENT AND PRIMARY CARE CENTRESUrgent and Primary Care Centres (UPCC) will provide care for people with unexpected, non-life-threatening conditions who need medical attention within 12-24 hours but who don't require a visit to the emergency department - this includes sprains, cuts and wounds, an infection, mild asthma attack and less serious child illness and injury. The multidisciplinary health care team will be staffed by general practitioners, nurse practitioners, registered nurses and social workers. UPCCs are intended to be an additional service in the community, working in concert with all touch points for care to provide appropriate urgent services to patients, when and where they need it. They do not replace your Emergency nor your Family Physician access rather enhance access to urgent primary care when your doctor is not available and where you do not need emergency level care. Qualifications Education & ExperienceGrade 12, graduation from a Medical Office Assistant program, one (1) year of recent, related clinical medical office support experience, or an equivalent combination of education, training and experience.Knowledge & AbilitiesDemonstrated knowledge of clinical policies, procedures and objectives.Demonstrated knowledge of community resources and agencies.Demonstrated knowledge of office procedures.Business writing skills.Knowledge of medical terminology.Demonstrated ability to perform basic medical tests and accurately record results in medical files.Demonstrated ability to respond independently and effectively to emergent situation and effectively present health information to individuals.Demonstrated ability to keyboard 5,000 keystrokes per hour.Demonstrated customer service and communication skills.Physical ability to perform the duties of the position.Demonstrated ability to work independently and within a team.Demonstrated ability to prioritize and organize workload and meet deadlines.Demonstrated ability to establish and maintain satisfactory work relationships with clients and staff.Demonstrated ability to deal tactfully and effectively with coworkers, clients and staff from other agencies.Demonstrated skill in using a variety of office equipment and computer software programs. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Facilities Assistant
Hatch, Vancouver, British Columbia
As part of our Shared Services group, comprised of Finance, Marketing, Communications, Human Resources, Commercial, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems. Our Vancouver office has an excellent opportunity to join our facilities team. Reporting the the Facilities Manager, the successful candidate will provide administrative and operational support to the Facilities department and Vancouver office. In this role you will:- Assist the facilities manager as required including monitoring and resolving facilities tickets and supporting a variety of facilities tasks and projects as required- Administrative tasks including: Filing and data entry- Coding and processing vendor invoices- Maintain office supply inventory including general office supplies and kitchen supplies and re-stocking as required- Responsible for managing PPE inventory and assisting employees with their PPE requirements- Daily reception coverage- Collect mail and distribute in the office- Fleet (vehicle) maintenance- Coordinate vehicle service requests with receptionist- Perform weekly vehicle checks on pool vehicles- Monitor daily boardroom use- Catering management for both internal and external meetings- Liaising with caterers for catering orders, deliveries etc.- Preparing the meeting space for catering set-up and cleaning afterwards- Placing 310-Maxx tickets for repairs etc.- Partnering with other shared services teams (Human Resources and IT) in onboarding process to ensure all new staff requirements are actioned in a timely manner What you bring:- High school diploma and equivalent work experience- Excellent organizational, interpersonal, and communication skills- Ability to manage and prioritize multiple tasks in a fast-paced environment- Customer service experience- Ability to work both independently, as well as on a team- Ability to communicate politely and effectively in person, in writing, and on the telephone- Ability to lift up to 60 pounds- Ability to bend and stand for long periods of time- Highly proficient in Microsoft Office Preferred:- Previous experience working in an engineering consultancy firm is an asset- Previous experience working in a facilities role is an asset- Experience in Zendesk is an asset- Ability to work flexible hours on an ad-hoc basis Why join us?Work with great people to make a differenceCollaborate on exciting projects to develop innovative solutionsTop employerWhat we offer you? Flexible work environmentLong term career developmentThink globally, work locally Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed. We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.
Intermediate Project Manager to develop procedures for multiple application enhancements, and development projects.
S.i. Systems, Ottawa, ON
Our Valued Public Sector Client is looking for an Intermediate Project Manager to develop procedures for multiple application enhancements, and development projects. The public sector client has a mandate to manage the sustainable harvest of all aquatic species. To enable effective management and decision making, it is critical to collect catch, effort and other data for all Pacific fisheries and make that data available for analysis and reporting to a variety of stakeholders. The goal is to further application development services are required in order to continue the maintenance and enhancements of their Pacific Region information management systems to meet ongoing demands for data integration, data management and advanced reporting functionalities Tasks: Manage the project during the development, implementation and operations startup by ensuring that resources are made available and that the project is developed and is fully operational within previously agreed time, cost and performance parameters. Formulate statements of problems; establishes procedures for the development and implementation of significant, new or modified project elements to solve these problems, and obtains approval thereof. Define and document the objectives for the project; recommend budgetary requirements, the composition, roles and responsibilities and terms of reference for the project team. Report progress of the project on an ongoing basis and at scheduled points in the life cycle. Meet in conference with stakeholders and other project managers and states problems in a form capable of being solved. Prepare plans, charts, tables and diagrams to assist in analyzing or displaying problems; work with a variety of project management tools Must have: Reliability clearance 5 years of experience as an IT Project Manager 5 years of experience Managing development and implementation projects Nice to have: 3 years of using Agile Methodology 3 years of experience planning and development of a data management or analysis solution Apply
118092 - Medical Office Assistant (MOA)
Vancouver Coastal Health, Vancouver, BC
Medical Office Assistant (MOA) Job ID 2024-118092 City Vancouver Work Location Vancouver South East - UPCC Department South East Urgent & Primary Care Centre (UPCC) Home Worksite 12 - Vancouver Community Labour Agreement Community Subsector Union 312 - Community CUPE (37.5 Hr) Position Type Baseline Job Status Regular Part-Time FTE 0.55 Standard Hours / Week 20.63 Job Category Administrative Professionals Salary Grade 12 Min Hourly CAD $26.09/Hr. Max Hourly CAD $27.75/Hr. Shift Times 0745-345/230-1030/0845-445/0915-515 Days Off Rotating Position Start Date As soon as possible Salary The salary range for this position is CAD $26.09/Hr. - CAD $27.75/Hr. Job Summary Come work as a Medical Office Assistant with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Medical Office Assistant to join the team at the South East Vancouver Urgent & Primary Care Centre (UPCC). Apply today to join our team! As a Medical Office Assistant with Vancouer Coastal Health you will perform registration and clerical support functions for the Primary Care Clinic which sees patients and families who require high priority care within 24 hours. You will work in support of the Vancouver Community of Care (CoC) service delivery model, primary care network, and in accordance with VCH policies and procedures. ABOUT URGENT AND PRIMARY CARE CENTRESUrgent and Primary Care Centres (UPCC) will provide care for people with unexpected, non-life-threatening conditions who need medical attention within 12-24 hours but who don't require a visit to the emergency department - this includes sprains, cuts and wounds, an infection, mild asthma attack and less serious child illness and injury. The multidisciplinary health care team will be staffed by general practitioners, nurse practitioners, registered nurses and social workers. UPCCs are intended to be an additional service in the community, working in concert with all touch points for care to provide appropriate urgent services to patients, when and where they need it. Qualifications Education & ExperienceGrade 12, graduation from a Medical Office Assistant program, one (1) year of recent, related clinical medical office support experience, or an equivalent combination of education, training and experience.Knowledge & AbilitiesDemonstrated knowledge of clinical policies, procedures and objectives.Demonstrated knowledge of community resources and agencies.Demonstrated knowledge of office procedures.Business writing skills.Knowledge of medical terminology.Demonstrated ability to perform basic medical tests and accurately record results in medical files.Demonstrated ability to respond independently and effectively to emergent situation and effectively present health information to individuals.Demonstrated ability to keyboard 5,000 keystrokes per hour. Demonstrated customer service and communication skills.Physical ability to perform the duties of the position.Demonstrated ability to work independently and within a team.Demonstrated ability to prioritize and organize workload and meet deadlines.Demonstrated ability to establish and maintain satisfactory work relationships with clients and staff.Demonstrated ability to deal tactfully and effectively with coworkers, clients and staff from other agencies.Demonstrated skill in using a variety of office equipment and computer software programs. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Facilities Assistant
Hatch, Vancouver, British Columbia
As part of our Shared Services group, comprised of Finance, Marketing, Communications, Human Resources, Commercial, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems.Our Vancouver office has an excellent opportunity to join our facilities team. Reporting the the Facilities Manager, the successful candidate will provide administrative and operational support to the Facilities department and Vancouver office. In this role you will:- Assist the facilities manager as required including monitoring and resolving facilities tickets and supporting a variety of facilities tasks and projects as required- Administrative tasks including:- Filing and data entry- Coding and processing vendor invoices- Maintain office supply inventory including general office supplies and kitchen supplies and re-stocking as required- Responsible for managing PPE inventory and assisting employees with their PPE requirements- Daily reception coverage- Collect mail and distribute in the office- Fleet (vehicle) maintenance- Coordinate vehicle service requests with receptioni- Perform weekly vehicle checks on pool vehicles- Monitor daily boardroom use- Catering management for both internal and external meetings- Liaising with caterers for catering orders, deliveries etc.- Preparing the meeting space for catering set-up and cleaning afterwards- Placing 310-Maxx tickets for repairs etc.- Partnering with other shared services teams (Human Resources and IT) in onboarding process to ensure all new staff requirements are actioned in a timely manner What you bring:- High school diploma and equivalent work experience- Excellent organizational, interpersonal, and communication skills- Ability to manage and prioritize multiple tasks in a fast-paced environment- Customer service experience- Ability to work both independently, as well as on a team- Ability to communicate politely and effectively in person, in writing, and on the telephone- Ability to lift up to 60 pounds- Ability to bend and stand for long periods of time- Highly proficient in Microsoft Office Preferred:- Previous experience working in an engineering consultancy firm is an asset- Previous experience working in a facilities role is an asset- Experience in Zendesk is an asset- Ability to work flexible hours on an ad-hoc basis Why join us?Work with great people to make a differenceCollaborate on exciting projects to develop innovative solutionsTop employerWhat we offer you?Flexible work environmentLong term career developmentThink globally, work locally
120211 - Medical Office Assistant (MOA)
Vancouver Coastal Health, Vancouver, BC
Medical Office Assistant (MOA) Job ID 2024-120211 City Vancouver Work Location Vancouver South East - UPCC Department South East Urgent & Primary Care Centre (UPCC) Home Worksite 12 - Vancouver Community Labour Agreement Community Subsector Union 312 - Community CUPE (37.5 Hr) Position Type Baseline Job Status Regular Part-Time FTE 0.68 Standard Hours / Week 25.50 Job Category Administrative Professionals Salary Grade 12 Min Hourly CAD $26.09/Hr. Max Hourly CAD $27.75/Hr. Shift Times 0745-3:45/2:30-10:30/0845-4:45/09:15-5:15 Days Off Rotating Position Start Date As soon as possible Salary The salary range for this position is CAD $26.09/Hr. - CAD $27.75/Hr. Job Summary Come work as a Medical Office Assistant with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Medical Office Assistant to join the team at the South East Vancouver Urgent & Primary Care Centre (UPCC). Apply today to join our team! As a Medical Office Assistant with Vancouer Coastal Health you will:Perform registration and clerical support functions for the Primary Care Clinic which sees patients and families who require high priority care within 24 hours.Work in support of the Vancouver Community of Care (CoC) service delivery model, primary care network, and in accordance with VCH policies and procedures.ABOUT URGENT AND PRIMARY CARE CENTRESUrgent and Primary Care Centres (UPCC) will provide care for people with unexpected, non-life-threatening conditions who need medical attention within 12-24 hours but who don't require a visit to the emergency department - this includes sprains, cuts and wounds, an infection, mild asthma attack and less serious child illness and injury. The multidisciplinary health care team will be staffed by general practitioners, nurse practitioners, registered nurses and social workers. UPCCs are intended to be an additional service in the community, working in concert with all touch points for care to provide appropriate urgent services to patients, when and where they need it. Qualifications Education & ExperienceGrade 12, graduation from a Medical Office Assistant program, one (1) year of recent, related clinical medical office support experience, or an equivalent combination of education, training and experience.Knowledge, Skills & AbilitiesDemonstrated knowledge of clinical policies, procedures and objectives.Demonstrated knowledge of community resources and agencies.Demonstrated knowledge of office procedures.Business writing skills.Knowledge of medical terminology.Demonstrated ability to perform basic medical tests and accurately record results in medical files.Demonstrated ability to respond independently and effectively to emergent situation and effectively present health information to individuals.Demonstrated ability to keyboard 5,000 keystrokes per hour.Demonstrated customer service and communication skills.Physical ability to perform the duties of the position.Demonstrated ability to work independently and within a team.Demonstrated ability to prioritize and organize workload and meet deadlines.Demonstrated ability to establish and maintain satisfactory work relationships with clients and staff.Demonstrated ability to deal tactfully and effectively with coworkers, clients and staff from other agencies.Demonstrated skill in using a variety of office equipment and computer software programs. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Assistant Market Leader
BMO, Vancouver, BC
Application Deadline: 04/13/2024Address: 885 West Georgia StreetJob Family Group:Wealth Sales & ServiceSupports the organization's growth objectives by enhancing profitability, market share and loyalty of the assigned branch / market with a focus on recruitment, operational and sales compliance, and professional development of branch staff. Works collaboratively within the branch, BMO partners and the community to build relationships and deliver the desired customer experience.Builds and manages a network of referral sources, both internal and external to grow BMO's business and makes referrals as required to BMO partners.Supports the development and implementation of the annual business planning & goal setting framework.Supports the achievement of Branch / market growth, profitability, assets under management, and other business unit objectives and key measures.Provides day to day technical support team members and manages client escalations.Role-models client service expectations.Reinforces sales process and client experience, identifies gaps, issues and best practices through the monitoring of sales and performance targets against plans to create and sustain consistent superior service to customers/clients and prospects.Provides strategic input into business decisions as a trusted advisor.Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the local market economic trends and competitor activity.Acts as a subject matter expert on relevant regulations and policies.May network with industry contacts to gain competitive insights and best practices.Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.Helps determine business priorities and best sequence for execution of business/group strategy.Conducts independent analysis and assessment to resolve strategic issues.Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.Acts as the prime subject matter expert for internal/external stakeholders.Builds effective relationships with internal/external stakeholders.Ensures alignment between stakeholders.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Monitors and tracks performance, and addresses any issues.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads the development of the communication strategy focusing on positively influencing or changing behaviour.Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.Participates in audits and compliance reviews and conducts follow up and coaching as requiredLeads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Monitors to ensures Branch adherence to internal/external Compliance regulations and requirementsExecutes work to deliver timely, accurate, and efficient service.Develops and promotes the branch sales and service staff in alignment with the strategy and business plans.Monitors to ensures Branch adherence to internal/external Compliance regulations and requirementsProvides input into the planning and implementation of operational programs.Executes work to deliver timely, accurate, and efficient service.Sources new sales & service professional candidates.Leads/participates in the design, implementation and management of core business/group processes.Develops and manages a business/group program.Reviews the program for effectiveness, considers industry trends and recommends enhancements; makes changes as required.Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.Follows through on the risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, act in their best interests, and ensures an effectively run function.Protects the Bank's assets and complies with all regulatory, legal and ethical requirements.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.In-depth supervisory/leadership experience.Must meet the licensing and certification requirements for the team / location / jurisdiction where the mandate is being fulfilled. And, in Canada, the completion of the Partners, Directors and Senior Officers Exam (Canadian Securities Institute) and the BMO Leveraged Life (LIP) Course must be completed within the first 12 months of your start date.Seasoned professional with a combination of education, experience and industry knowledge.Verbal & written communication skills - In-depth / Expert.Analytical and problem solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Compensation and Benefits:$84,000.00 - $156,000.00Pay Type: Salaried & CommissionThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
FO 21R - Retail Business Process Analyst
BC Public Service, Burnaby, BC
Posting Title FO 21R - Retail Business Process Analyst Position Classification Financial Officer R21 Union GEU Work Options Location Burnaby, BC V3J 1N3 CA (Primary)Salary Range $69,760.70 to $79,322.69 per annum Close Date 4/14/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary Retail Business Process Analyst Financial Officer R21About the BCLDB:The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. Retail Operations, encompassing the three retail business units of Merchandising, Marketing and Store Operations, is responsible for the daily operations of the 198 BC Liquor Stores. The Retail division develops and executes key strategies to drive business, creates systems and processes, and establishes daily retail procedures to maximize operational excellence, while upholding BCLDB's core values of service, relationships and results. Working in this vibrant, creative and supportive team environment will see your knowledge, skills and innovativeness thrive to unparalleled levels.About this role:The Retail Business Process Analyst conducts business operations projects for the Retail Operations department, smaller initiatives, process improvements and operational break-fix work to enhance the alignment between the business requirements and operational processes/systems. The Retail Business Process Analyst collaborates with clients, colleagues and IT professionals to design, fine tune, implement, and trouble-shoot projects, initiatives, and process improvement implementations.A criminal record check is required.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for permanent or temporary future opportunities may be established.Position requirements:Education and Experience:A degree or diploma in business administration, data analytics, operations or related discipline and a minimum of one (1) year of recent, related experience*.ORA secondary (high) school diploma or equivalent certificate and a minimum of three (3) years of recent, related experience*.*Recent related experience must have occurred within the last 5 years and must include: Experience using and working with an integrated enterprise resource planning (ERP) system with a focus on systems integration and process/data flows between systems. Experience conducting projects/initiatives to improve operational processes (preferably for retail operation operational management) and working closely with clients to identify operational requirements and developing documentation to guide the configuration and development of new business processes and/or technology solutions. Preference may be given to candidates with any of the following: Experience leading retail projects. Experience working with Visio or flow-charting software. Experience in a large, distributed retail business. **A large retail environment is defined as a work environment that has one or more of the following: over 500 employees in the whole organization, over $30 million in revenue, over 25 brick and mortar locations. Candidates must include this information in their application as it will be used to assess each candidate's qualifications.Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Evelyn Chen, HR Advisor at [email protected] .Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces .The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Finance
BAND 3 - Senior Manager, Strategy and Business Transformation (Under Review)
BC Liquor Distribution Branch, Burnaby, BC
Senior Manager, Strategy and Business Transformation (Under Review) Band 3 About the BCLDB: The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores. The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. Corporate Strategic Services (CSS) plays a critical role in supporting the entire organization. Comprised of Corporate Communications and Stakeholder Relations, Corporate Policy, Corporate Privacy and Information, Sourcing and Vendor Performance, Strategy & Business Transformation and the Project Management Office, CSS is driven by customer-service and taking action to advise, consult and support each business area throughout the LDB. The CSS team is comprised of approximately 50 staff. What brings CSS together as a team is the ability to work together to support both the operational areas of the business and other support areas (e.g., Corporate Operations, Finance, Human Resources, Information Technology). The group has a strategic lens with a focus on ensuring the organization aligns and complies with corporate priorities, policies, legislation, best practices, and government mandate. About this role: The mandate of Strategy & Business Transformation (S&BT) team is two-fold: to develop a comprehensive, inclusive strategic plan and growth strategy for the organization; and to identify and execute critical strategic transformation efforts aligned to the LDB's corporate priorities. More specifically, the S&BT team is responsible for the organization's strategic planning, alignment of all key corporate functions to the organizational strategy, and for internal and external reporting of corporate performance. Further responsibilities include oversite to ensure business divisions have comprehensive strategic plans that align with corporate objectives and identifying and implementing initiatives that result in more efficient processes, greater customer and stakeholder impact, and an improved bottom line. Typical S&BT engagements (not exhaustive) include corporate strategic planning, operations strategy development, operating models design, business/function transformation, and corporate roadmap management. As the Senior Manager of the S&BT team, you will lead a team of specialists that provide strategy and business transformation services to departments across the LDB. Special requirements and working conditions include the ability to travel overnight within the Province of British Columbia. A successful completion of a criminal record check is required. For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting. An eligibility list for permanent or temporary future opportunities may be established. Position requirements: Education and Experience: Degree in Business, Commerce, Economics or related strategic management discipline and four (4) years' recent, related experience*. OR Diploma in Business, Commerce, Economics or related strategic management discipline and six (6) years' recent, related experience*. *Recent, related experience must have occurred in the last 8 years and must include the following: Experience in management consulting, business strategy, business transformation or a related role. Experience with business strategy (e.g., facilitating and developing corporate strategic plans, tracking of KPIs and strategic milestones, advising on strategy development and execution). Experience in managing complex projects and work assignments. Preference may be given to candidates with the following: Experience with performance benchmarking and public reporting. Experience with transformation management (e.g., facilitating and leading large strategic or process improvement projects and business case development in support of transformational initiatives). Experience managing a portfolio of clients in a customer service environment. Experience working with integrated strategic planning and performance management systems. Experience in business and workflow analysis and change management planning / implementation. Experience with corporate performance measurement. Application instructions: To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Kriti Verma, HR Advisor, Talent & Compensation at [email protected] . Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you. Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces . The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Leadership and Management Additional Information Senior Manager, Strategy and Business Transformation
Assistant Branch Manager
BMO, Quebec, QC
Application Deadline: 04/25/2024Address:3190 boul St-CharlesGuides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.Coordinates service requests and problem resolution processes to ensure accurate completion and follow-up that meets or exceeds customer expectations, or escalates for resolution.Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.Supports the Bank's community involvement and participates in community activities.Resolves customer related issues using knowledge of bank services, products, and processes.Fulfills sales and service activities for the customer in accordance with approved procedures.Provides input into area business and market plans to optimize new and existing business opportunities within the community.Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.Reviews results and performance measures against plans and standards (e.g. sales targets, service targets, referral targets) to address gaps and develop plans.Analyzes data and information to provide insights and recommendations.Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.Manages transactional outcomes for customer calls or defers to appropriate internal business groups.Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.Builds effective relationships with internal/external stakeholders.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with all legal and regulatory requirements for the jurisdiction.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.1-3 years of banking or customer service/sales or equivalent experience.Previous supervisory or management experience - preferred.General knowledge of retail banking products and services.General knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.Working knowledge of competitive marketplace and trends in product offerings.Working knowledge of branch operational processes and policies.Working knowledge of branch technologies, processes, and performance metrics.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:5Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
FO 21R - Retail Business Process Analyst
BC Liquor Distribution Branch, Burnaby, BC
Retail Business Process Analyst Financial Officer R21 About the BCLDB: The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores. The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. Retail Operations, encompassing the three retail business units of Merchandising, Marketing and Store Operations, is responsible for the daily operations of the 198 BC Liquor Stores. The Retail division develops and executes key strategies to drive business, creates systems and processes, and establishes daily retail procedures to maximize operational excellence, while upholding BCLDB's core values of service, relationships and results. Working in this vibrant, creative and supportive team environment will see your knowledge, skills and innovativeness thrive to unparalleled levels. About this role: The Retail Business Process Analyst conducts business operations projects for the Retail Operations department, smaller initiatives, process improvements and operational break-fix work to enhance the alignment between the business requirements and operational processes/systems. The Retail Business Process Analyst collaborates with clients, colleagues and IT professionals to design, fine tune, implement, and trouble-shoot projects, initiatives, and process improvement implementations. A criminal record check is required. For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting. An eligibility list for permanent or temporary future opportunities may be established. Position requirements: Education and Experience: A degree or diploma in business administration, data analytics, operations or related discipline and a minimum of one (1) year of recent, related experience*. OR A secondary (high) school diploma or equivalent certificate and a minimum of three (3) years of recent, related experience*. *Recent related experience must have occurred within the last 5 years and must include: Experience using and working with an integrated enterprise resource planning (ERP) system with a focus on systems integration and process/data flows between systems. Experience conducting projects/initiatives to improve operational processes (preferably for retail operation operational management) and working closely with clients to identify operational requirements and developing documentation to guide the configuration and development of new business processes and/or technology solutions. Preference may be given to candidates with any of the following: Experience leading retail projects. Experience working with Visio or flow-charting software. Experience in a large, distributed retail business. **A large retail environment is defined as a work environment that has one or more of the following: over 500 employees in the whole organization, over $30 million in revenue, over 25 brick and mortar locations. Candidates must include this information in their application as it will be used to assess each candidate's qualifications. Application instructions: To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Evelyn Chen, HR Advisor at [email protected] . Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you. Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces . The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Finance Additional Information Retail_Business_Process_Analyst
Assistant Branch Operations Manager
RBC, Vancouver, BC
Job SummaryJob DescriptionWhat is the opportunity?The RBC Dominion Securities Management team located in Vancouver (Kerrisdale) is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams.In addition to managing client account activities and ensuring compliance standards are met, the Assistant Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process-related training, and managing the branch facilities and equipment.What will you do?Instrumental in managing the daily administrative operations of the branch including: approval of incoming and outgoing daily transactions, verify and action request submitted by sales support staff, verify documentation and approve account openings, etc.Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff.Ensure compliance and internal control requirements are met.Branch technology access, setup, and troubleshooting.What do you need to succeed?Must-have2-3 years of experience in Wealth Management preferably in a supporting or leadership roleMeticulous attention to detail and excellent time management skillsExceptional written and verbal communication skillsA professional approach to all situations to create a positive working environmentAbility to complete duties independently seeking out own answers and solutionsNice-to-haveCompletion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) is an assetHuman Resources (HR) and/or people leadership/management experienceKnowledge of RBC Dominion Securities systems and procedures, an assetExperience in the securities industry is an assetWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesThe expected base salary range for this particular position is $55,000 - $65,000 -- depending on your experience, skills, and registration status, market conditions and business needs.You have the potential to earn considerably more through RBCs robust discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.RBCs compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:Drives RBCs high-performance cultureEnables collective achievement of our strategic goalsGenerates sustainable shareholder returns and above market shareholder valueJob SkillsConflict Management, Customer Service, Customer Service Administration, Customer Service Management, Interpersonal Relationship Management, Online Customer Support, Oral Communications, Problem Management, Service Request Management, Time ManagementAdditional Job DetailsAddress:2052 W 41 AVE:VANCOUVERCity:VANCOUVERCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-04-02Application Deadline:2024-05-18Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
BAND 3 - Senior Manager, Strategy and Business Transformation (Under Review)
BC Public Service, Burnaby, BC
Posting Title BAND 3 - Senior Manager, Strategy and Business Transformation (Under Review) Position Classification Band 3 Union N/A Work Options Location Burnaby, BC V3J 1N3 CA (Primary)Salary Range $86,200.00 - $122,100.01 per annum Close Date 4/22/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary Senior Manager, Strategy and Business Transformation (Under Review) Band 3About the BCLDB:The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. Corporate Strategic Services (CSS) plays a critical role in supporting the entire organization. Comprised of Corporate Communications and Stakeholder Relations, Corporate Policy, Corporate Privacy and Information, Sourcing and Vendor Performance, Strategy & Business Transformation and the Project Management Office, CSS is driven by customer-service and taking action to advise, consult and support each business area throughout the LDB.The CSS team is comprised of approximately 50 staff. What brings CSS together as a team is the ability to work together to support both the operational areas of the business and other support areas (e.g., Corporate Operations, Finance, Human Resources, Information Technology). The group has a strategic lens with a focus on ensuring the organization aligns and complies with corporate priorities, policies, legislation, best practices, and government mandate.About this role:The mandate of Strategy & Business Transformation (S&BT) team is two-fold: to develop a comprehensive, inclusive strategic plan and growth strategy for the organization; and to identify and execute critical strategic transformation efforts aligned to the LDB's corporate priorities.More specifically, the S&BT team is responsible for the organization's strategic planning, alignment of all key corporate functions to the organizational strategy, and for internal and external reporting of corporate performance. Further responsibilities include oversite to ensure business divisions have comprehensive strategic plans that align with corporate objectives and identifying and implementing initiatives that result in more efficient processes, greater customer and stakeholder impact, and an improved bottom line.Typical S&BT engagements (not exhaustive) include corporate strategic planning, operations strategy development, operating models design, business/function transformation, and corporate roadmap management.As the Senior Manager of the S&BT team, you will lead a team of specialists that provide strategy and business transformation services to departments across the LDB.Special requirements and working conditions include the ability to travel overnight within the Province of British Columbia. A successful completion of a criminal record check is required.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for permanent or temporary future opportunities may be established.Position requirements:Education and Experience:Degree in Business, Commerce, Economics or related strategic management discipline and four (4) years' recent, related experience*.ORDiploma in Business, Commerce, Economics or related strategic management discipline and six (6) years' recent, related experience*.*Recent, related experience must have occurred in the last 8 years and must include the following: Experience in management consulting, business strategy, business transformation or a related role. Experience with business strategy (e.g., facilitating and developing corporate strategic plans, tracking of KPIs and strategic milestones, advising on strategy development and execution). Experience in managing complex projects and work assignments. Preference may be given to candidates with the following: Experience with performance benchmarking and public reporting. Experience with transformation management (e.g., facilitating and leading large strategic or process improvement projects and business case development in support of transformational initiatives). Experience managing a portfolio of clients in a customer service environment. Experience working with integrated strategic planning and performance management systems. Experience in business and workflow analysis and change management planning / implementation. Experience with corporate performance measurement. Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Kriti Verma, HR Advisor, Talent & Compensation at [email protected] .Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces .The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Leadership and Management Additional Information
Tele-care Office Assistant
Northern Health, Prince George, BC
Position SummaryNorthern Health is looking for an experienced, highly efficient, and self-directed permanent part time Office Assistant to support the Primary & Community Care department.In accordance with Northern Health's vision of an idealized system of services where people and their families receive primary care services in Primary Care Homes supported by interprofessional teams, the Tele-Care Office Assistant (TOA) functions as a member of the Tele-Care interprofessional team.As an integral member of the team, the Tele-Care Office Assistant works to support providers and the Tele-Care Interprofessional Team in the delivery of safe, efficient, and quality Primary Services through the use of virtual support services. The Tele-Care Office Assistant provides both operational and administrative support at the virtual Tele-Care clinic setting in accordance with Northern Health policies and procedures.The Tele-Care Office Assistant is responsible for workspace management in MOIS. The TOA primarily cleans up the formatting and sends consultations to primary care providers throughout the Northern Health region and occasionally beyond this region; checks and sends lab requisitions to the various testing locations throughout Northern Health after determining what location is closest to the patient; assists with booking population public health/MHO requests; follows up with questions about lab requisitions and test results from patients/providers/testing locations; sends sick notes to patients and assists the patients with retrieving their secured messages; assists as needed with double checking that all calls are finished or moved to the next provider, as needed. The TOA should also check to ensure that consistency is maintained for appointment bookings so that appointments display on the correct date and daybook and are scheduled or re-scheduled as appropriate. Shift Rotation/Hours of work:: Days, Evenings, 09:45 to 19:57, 12:00 to 22:12 (Rotating)Prince George Prince George is the centre of business, education, health and culture for northern British Columbia and services a rural population of about 300,000. The region's economic growth and diversification strategies are creating outstanding opportunities for investors, employers and employees. Affordable housing, land prices and transportation costs, due to short and quick commutes; result in one of the lowest costs of living for a city of its size in the province. Additionally, wage rates fall above provincial averages, providing residents of Prince George with a high standard of living in one of BC's most beautiful regions. The city itself is the 4th largest in British Columbia and has a population of approximately 82,300 local residents and a service centre for nearly 320,000. It is built on the confluence of the Fraser and Nechako rivers. Prince George is the home of the University of Northern British Columbia - Canada's Green university. The warm, friendly and diverse population attests to a strong and dynamic community spirit. Check out Prince George for more information on what this community has to offer.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Three weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.IMPORTANT NOTE:As part of your application process, you will need to upload the following documentation:• Proof of COVID-19 vaccination• Registration number (if you are part of a regulated profession)• Any supporting documents regarding education/qualifications for this position. Examples may include:• Program certificates or diplomas• High school/college/university transcripts etc.• It is also recommended to provide a cover letter and resumeAre you an International Applicant? Before applying for a job with Northern Health, please follow these steps on our Northern Health careers page Qualfications• Grade 12.• Graduation from an Office Assistant Course from an accredited Community College plus two years recent, related experience in a health care setting.• Or an equivalent combination of education, training and experience.• Clinical backgroundSkills and Abilities: • Demonstrated MOIS experience.• Attention to detail and ability to follow specific processes.• Awareness of clinical and clinic process.• Ability to organize and prioritize multiple tasks and work roles.• Ability to work as an effective member of an integrated administrative team.• Ability to communicate effectively using both written and verbal communication.• Ability to type 40 WPM.• Ability to operate related equipment.• Ability to follow detailed instruction.• Ability to use a high degree of tact and diplomacy in working with others.• Ability to work in a manner that is in compliance with staff and patient safety practices, policies and procedures.• Demonstrated knowledge of Medical Terminology.• Demonstrated ability to work effectively with others in a fast-paced virtual health care environment.• Demonstrated proficiency in computer word processing, spreadsheet applications, and specialized clinical information systems.• Physical ability to perform the duties of the position.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.
Assistant Manager, Commercial Accounts
Equest, North Vancouver, BC
The Assistant Manager, Commercial Accounts is developing expert knowledge of their industry market segment. Working under the supervision of a Commercial Account Manager they are accountable for the performance of a small number of Seaspan Marine customer accounts. The Assistant Manager acts as a contact point for Seaspan Marine's contract customers, builds long-term customer relationships and secures business opportunities with existing and new customers. This role assists with contract negotiation, assisting in the fulfilment of contractual obligations and helps resolve operational issues and customer feedback.Note: This position qualifies for an optional hybrid work schedule after 90 days of onsite work and onboarding. Employee will be subject to the terms of the Flexible Work Policy Agreement. What you'll do Develops expert knowledge of the industry market segment, and detailed understanding of the customer's businesses. Develops and maintains strong relationships across a broad range of levels within customer's organizations, focusing on key decision makers. Ensures customer satisfaction is achieved and sustained by providing a high level of communication and customer service, and through on-going customer relations activities. Under the supervision of the Account Manager, manages contractual obligations and resolves issues including negotiating settlements in case of service failures, accidents and/or loss or damage of customer equipment or cargo. Provides expert knowledge on customer contracts within responsibility area. Ensures rate escalations are correctly calculated by Finance and supports the Manager, Logistics Centre to ensure contractual service level commitments are achieved and that invoices are correctly prepared. Ensures ongoing communication with Logistics Centre and Operations staff and provides support to resolve issues. Under the supervision of the Account Manager, prepares quotations and bids for new business and negotiates and secures major long-term contracts. Works closely with other Account and Business Development Managers to identify opportunities, share business intelligence and support proposals/bid development. Assists with preparing annual revenue budgets for the respective segment, provides regular updated forecasts and delivers on annual revenue and sales targets. Demonstrates Seaspan's Core Values, implements corporate policies and drives improvement initiatives. Represents Seaspan in various transportation industry associations and committees. Monitors Seaspan competitors and provides information on competitor activities and market share to senior leaders. Ensures client and account information and bids are kept up to date in Salesforce. What you'll bring Bachelor's degree in Commerce, Business, or Transportation, or an equivalent combination of education and experience. Master of Business Administration (MBA) is an asset. Minimum 5 years of experience in the marine industry in a business development, customer service or operations role, with progressively increasing responsibility. Experience in transportation, dealing with customers and negotiating contracts. Experience in the BC Coast marine transportation industry. Expert knowledge of the industry segment, understanding supply chains, key economic drivers, opportunities, and threats. Knowledge of trends and market conditions of the respective marine industry. Knowledge of safe handling and transportation of dangerous goods required for ORCA division. Interpersonal skills, with ability to work effectively with people individually and in teams. Strong verbal and written communication skills, with ability to write clearly and concisely, and prepare effective presentations. Ability to build long term customer relationships. Contract negotiation and delegating skills. Time management and organizational skills. Financial and analytical skills, with an ability to build compelling business cases. Creative problem solver, able to bring various parties together to achieve business goals. Proficient in Microsoft Office (Outlook, Contacts, Word, Excel and PowerPoint). Knowledge of JD Edwards and Salesforce is an asset. Why you'll love working here In addition to an annual bonus and pension plan matching, this role provides you a very competitive salary in line with the successful candidate's experience. We also provide a best-in-class health and wellness benefits package for this position, including such things as full health care (e.g. unlimited physiotherapy), dental, vision, life insurance, medical leave coverage, parental leave coverage, childcare benefit partnership, Personal Spending Account, and an Employee Family Assistance Program (EFAP). This position qualifies for an optional hybrid work schedule. Free on-site gym. Parking is included and to assist those that are using transit, we operate a complimentary shuttle bus Monday through Friday with various pick up and drop off points around North Vancouver. The estimated salary for this position is $94,500 - $115,500. In determining final salary, Seaspan considers many factors including the successful Candidate's skillset and experience as well as position location and internal equity. The final base salary offer will be at the Company's sole discretion and presented as part of a competitive total compensation package.#LI-LO1 #LI-HYBRID
STO 27R - Provincial Business Applications Manager
BC Public Service, Campbell River, BC
Posting Title STO 27R - Provincial Business Applications Manager Position Classification Scientific/Technical Off R27 Union GEU Work Options Hybrid Location 100 Mile House, BC V0K 2E0 CABella Coola, BC V0T 1C0 CABurns Lake, BC V0J 1E0 CACampbell River, BC V9W 6Y7 CAChilliwack, BC V4Z 1A7 CACranbrook, BC V1C 7G5 CADaajing Giids, BC V0T 1S0 CADawson Creek, BC V1G 4X3 CAFort Nelson, BC V0C 1R0 CAFort St James, BC V0J 1P0 CAHazelton, BC V0J 1Y1 CAKamloops, BC V2H 1B7 CAMackenzie, BC V0J 2C0 CAMerritt, BC V1K 1B8 CAMultiple Locations, BC CA (Primary)Nelson, BC V1L 6K1 CAPort Alberni, BC V9Y 8Y9 CAPort McNeill, BC V0N 2R0 CAPowell River, BC V8A 5G7 CAPrince George, BC V2N4P7 CAQuesnel, BC V2J 6W6 CASmithers, BC V0J 2N0 CASquamish, BC V8B 0H3 CASurrey, BC V4P 1M5 CATerrace, BC V8G 1W2 CAVanderhoof, BC V0J 3A0 CAVernon, BC V1T 9V2 CAVictoria, BC V9B 6X2 CAWilliams Lake, BC V2G 5M1 CASalary Range $80,652.20 - $91,992.70 annually Depending on the successful candidate's location, a bi-weekly isolation allowance may apply. Close Date 4/22/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Ministry of Forests Ministry Branch / Division IROD, Engineering Branch Job Summary Apply your expertise and passion for innovation to this rewarding career opportunityThe Ministry of Forests is responsible for the sustainable management of resilient forests and rangelands for the benefit of all British Columbians, and protection of B.C.'s archaeological and heritage resources. Overseeing a land base of 94.8 million hectares, the Ministry supports the sustainable management of forest resources, the prosperity, viability and competitiveness of industries that use them, and public access for a wide range of activities such as hunting, fishing and recreation. The Ministry is responsible for policy development, operational management and implementation, and oversees over the relevant statutes and associated regulations.The Engineering Branch provides province wide strategic leadership in the operational delivery of the Engineering program by providing for a safe provincial resource road network which balances industrial, commercial and public use while considering available resources and minimizing the impacts to the environment. The Engineering Branch is responsible for the development, implementation and monitoring of the Engineering program by ensuring compliance with all relevant Acts, Regulations, government policy, engineering standards, agreements and operational plans.This position leads the development and enhancement of provincial Engineering and Road related applications capitalizing on opportunities to maximize the use of business applications to further program goals. As the senior provincial expert, this position relies on a comprehensive understanding of operational forestry to provide professional-level input into proposed enhancements of Ministry applications and the electronic submission frameworks that link Engineering applications to Ministry systems. The role includes: developing short- and long-term business applications plans; analyzing business and operational requirements and linking these requirements to business applications and providing business support and extension services.Job Requirements: Bachelor of Science in Forestry or related science-based natural resource management degree specializing in forestry, and five years specialist-level related experience, or an equivalent combination of education and experience such as a Master's Degree and three years related work experience. Diploma in forestry, or natural resource management specializing in forestry, and seven years specialist-level related experience or an equivalent combination of education and experience. At least 5 years of experience using spatial and numerical analysis tools (specifically ESRI ArcGIS and Relational Database Management Systems). Forestry experience including engineering and tenures management as well as experience in several of the following disciplines: operational planning, silviculture, timber harvesting, various certification initiatives and forest health. Experience working on complex land and resource management issues. Related experience also includes: Organizing, managing and leading diverse and complex projects simultaneously. Managing systems development and project lifecycle. Preference may be given to applicants who: Haveexperience developing and managing contracts to achieve business goals. Are registered or eligible to immediately with the Forest Professionals British Columbia (FPBC) as a Registered Professional Forester (RPF). Have experience with the Corporate Bridge Register (CBR). For questions regarding this position, please contact [email protected] .About this Position:These positions may be based in any BC location with a Ministry of Forests office. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations. Flexible work options are available; these positions may be able to work up to 2 days at home per week subject to an approved telework agreement. An eligibility list may be established to fill future permanent or temporary vacancies. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO- Please do not submit a cover letter as it will not be reviewed.Resume: YES- Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES- You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required. Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile. Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Natural Resource Sector, Scientific and Technical
Assistant Branch Manager Advisor Trainee
RBC, Gull Lake, SK
Job SummaryAs an Assistant Branch Manager Advisor, your strong client-focused and advice-oriented approach, combined with your flexibility and adaptability, are essential for leading and coaching your team. Together, you deliver an exceptional client experience and maximize opportunities through an emphasis on sales enablement and coaching, digital education and usage, and collaboration with RBC partners. Your ability to foster long-lasting relationships and provide professional advice allows you to contribute to the success of your clients, your business, and your community. Further, you support the ongoing development of your team through consistent routines to ensure a high level of employee capability and engagement.Job DescriptionThe successful Candidate for this role will train at our Gull Lake SK RBC Branch and once training is complete MUST be mobile to travel to other locations within the Southern Saskatchewan MarketWhat will you do?Ensure high employee engagement through talent management, development & career planningDeliver results through strong sales management routines and coaching abilityProvide professional advice and education with an ability to address complex credit and investment personal & business needsCollaborate with market leading professionals in financial planning, retirement planning, home equity finance specialists & business banking experts to ensure clients receive customized, expert advice.Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experienceModel & coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usagePartner with your manager to ensure operational effectiveness of the branch and maximize the performance of the teamAddress local community needs through appropriate recruitment and management practicesWhat do you need to succeed?Must-haveMinimum of 2-3 years experience in a relationship management role within the financial industry (i.e. Banking Advisor, Financial Advisor)Experience in a coaching / leadership role, or acting as a mentor to service or sales professionalsMutual Funds accreditation (IFIC or CSC) and at least 2 years of licensed mutual fund sales experience within the last 3 yearsCompletion of an acceptable mutual fund branch management exam (BCO) offered by the CSI or ability to write the exam within 4 months of start dateDemonstrated success delivering / coaching to providing advice to clients resulting in strong client relationships and superior sales resultsNice-to-haveStrong communication and decision-making skills, with the ability to communicate and lead changeStrong multi-tasker and self-starter who is comfortable working independently, as well as in a flexible environmentA post-secondary diploma/degree, ideally in Commerce, Business Administration or related experienceWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensationLeaders who support your development through coaching and managing opportunitiesA world-class training program in financial servicesA collaborative dynamic culture where personal initiative and hard work are recognized and rewardedJob SkillsAdditional Job DetailsAddress:1188 CONRAD AVE:GULL LAKECity:GULL LAKECountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-10Application Deadline:2024-05-01Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.