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Assistant Store Manager - Dry
Loblaw Companies Ltd - Head Office, Conception Bay South, NL
Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.At Dominion, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. Why is this role important:Reporting to the Store Manager, the Assistant Store Manager will provide excellence in customer service. Demonstrate leadership by managing employees and effectively planning.What you'll do:Present themselves as a role model when providing efficient and courteous customer service.Resolve and manage customer complaints effectively and according to established guidelines.Demonstrate leadership by providing positive and effective resolution to customer and team members concerns.Encourage store employees to take ownership for their performance and career development plans; follow up on a regular basis.Maintain ongoing communication with internal colleagues from various departments to improve overall business results.Coordinate and communicate with company buyers on what items to purchase for a store's inventory and supervises the activities of the stores merchandising efforts.Accountable for promoting Shoppers Home Health Care sales of equipment and services through the provision of personalized and professional advice, information, and consultation to individuals, groups and institutions.Manage and maintain materials and stocked product inventory.Planning and implementing events successfully.Achieves staffing objectives by recruiting and evaluating job candidates.Scheduling employees efficiently to improve productivity, profitability and margins.Continuously training staff effectively to encourage them to meet company standards.Protecting company assets and improving profitability by developing and implementing security and safety programs for employees and customers.Pursue succession planning to ensure that employees are constantly developed to fill each needed role.Ensure employee awareness of safety and emergency procedures.Understand and support store operations, policies and procedures.Commitment to promoting a workplace of inclusiveness and belongingWhat you bring:Good communication/presentation skills to instruct individuals and groups on the use, maintenance and servicing of equipment.The ability to develop and maintain client contacts.Ability to work in a fast pace environmentComplies to health and safety regulationsDemonstrates a commitment to achieving meaningful resultsDisplays unwavering commitment to our valuesDemonstrates understanding of the organization’s mission and strategiesActs in accordance with policies and proceduresDetail orientedEffective verbal and written skillsAbility to work independentlyOur commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Please Note:Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
New Business Associate - BMO Insurance
BMO, Toronto, ON
Application Deadline: 04/24/2024Address:60 Yonge StreetThe New Business Associate is accountable to provide excellent customer service by processing all aspects of life insurance applications from case set-up to policy contract issue and settlement, within established service standards. Producing high quality work is essential to this position. This position is the first line of customer service for BMO Insurance. The incumbent must display a strong sense of professionalism as well as superior customer service skills to ensure the best possible experience for our clients.Accountabilities Customer Service Process life insurance applications for Advisor distribution channel in an efficient manner to meet service level standards for New BusinessIssue and settle policy contracts in an efficient manner to meet service and quality level standardsAddress customer services issues according to established parameters, escalating as required to the Manager, New Business for resolution. Demonstrate sound judgement in the handling of customer interactions and appropriate escalation to managementUnderstand and follow established policies and procedures in the processing of new business applications, issuing and settling of policy contractsExhibit a strong sense of partnership with internal and external customers and commitment to service, and carry out functions with an extremely high sense of urgencyInvestigate and resolve inquiries from the field and other team members related to specific casesCollaborate with Underwriting and Underwriting Support staff to exchange information and facilitate an efficient decision by the underwriterEffectively communicate with Case Coordinators to obtain any outstanding requirementsProvide accurate and professional service to our customers and MGAs/Advisors, performing but not limited to the following activities:Answering advisor inquiries to provide accurate information about BMO Life Assurance applicationsRun policy illustrations to verify premium calculations are correct Liaise with internal departments to ensure the accurate and timely exchange of informationPerforming simple and complex New Business administrative tasks, as required for the processing of insurance applicationsManaging time sensitive financial transactions which requires understanding of market timing and the impact of backdatingUnderstanding the impact of the movement of money within the organization as it relates to GAAP and AML guidelines to meet OSFI audit requirements Risk Management Adhere to all aspects of First Principles our code of Business Conduct and Ethics including individual accountability as it relates to potential conflicts of interest, safeguarding of customer information, trading in securities, anti-money laundering, privacy and disclosure of outside business activitiesAccuracy and timeliness of the work completed by this role is critical to BMO Life Insurance's reputational risk Required Skills Strong customer service orientationAbility to effectively multi-taskAbility to handle high pressure situations with very tight turnaround requirementsExcellent organization skillsProductivity focused: Able to consistently process a high volume of tasks dailyAbility to make sound transactional decisions in accordance with policies and directivesProficient with Microsoft Office (Word, Excel) Required Knowledge High school diplomaUniversity/College graduates preferredExcellent English - Written and Oral Communication skills requiredFluently Bilingual in French would be an asset but not requiredCompletion of introductory LOMA courses (LOMA 1 and 2) preferredWorking knowledge of life insurance products, particularly Universal Life, Traditional Life and Critical Illness product features, and channels1-2 years' experience in Life Insurance; New Business or Customer Service area preferredPrevious experience with systems used to administer cases would be an asset (including: INGENIUM, WinRisk, Work Management and Digital Library FileNet)Grade:4Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Assistant Market Leader
BMO, Vancouver, BC
Application Deadline: 04/13/2024Address: 885 West Georgia StreetJob Family Group:Wealth Sales & ServiceSupports the organization's growth objectives by enhancing profitability, market share and loyalty of the assigned branch / market with a focus on recruitment, operational and sales compliance, and professional development of branch staff. Works collaboratively within the branch, BMO partners and the community to build relationships and deliver the desired customer experience.Builds and manages a network of referral sources, both internal and external to grow BMO's business and makes referrals as required to BMO partners.Supports the development and implementation of the annual business planning & goal setting framework.Supports the achievement of Branch / market growth, profitability, assets under management, and other business unit objectives and key measures.Provides day to day technical support team members and manages client escalations.Role-models client service expectations.Reinforces sales process and client experience, identifies gaps, issues and best practices through the monitoring of sales and performance targets against plans to create and sustain consistent superior service to customers/clients and prospects.Provides strategic input into business decisions as a trusted advisor.Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the local market economic trends and competitor activity.Acts as a subject matter expert on relevant regulations and policies.May network with industry contacts to gain competitive insights and best practices.Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.Helps determine business priorities and best sequence for execution of business/group strategy.Conducts independent analysis and assessment to resolve strategic issues.Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.Acts as the prime subject matter expert for internal/external stakeholders.Builds effective relationships with internal/external stakeholders.Ensures alignment between stakeholders.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Monitors and tracks performance, and addresses any issues.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads the development of the communication strategy focusing on positively influencing or changing behaviour.Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.Participates in audits and compliance reviews and conducts follow up and coaching as requiredLeads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Monitors to ensures Branch adherence to internal/external Compliance regulations and requirementsExecutes work to deliver timely, accurate, and efficient service.Develops and promotes the branch sales and service staff in alignment with the strategy and business plans.Monitors to ensures Branch adherence to internal/external Compliance regulations and requirementsProvides input into the planning and implementation of operational programs.Executes work to deliver timely, accurate, and efficient service.Sources new sales & service professional candidates.Leads/participates in the design, implementation and management of core business/group processes.Develops and manages a business/group program.Reviews the program for effectiveness, considers industry trends and recommends enhancements; makes changes as required.Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.Follows through on the risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, act in their best interests, and ensures an effectively run function.Protects the Bank's assets and complies with all regulatory, legal and ethical requirements.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.In-depth supervisory/leadership experience.Must meet the licensing and certification requirements for the team / location / jurisdiction where the mandate is being fulfilled. And, in Canada, the completion of the Partners, Directors and Senior Officers Exam (Canadian Securities Institute) and the BMO Leveraged Life (LIP) Course must be completed within the first 12 months of your start date.Seasoned professional with a combination of education, experience and industry knowledge.Verbal & written communication skills - In-depth / Expert.Analytical and problem solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Compensation and Benefits:$84,000.00 - $156,000.00Pay Type: Salaried & CommissionThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Mobile Mortgage Specialist Assistant
TD, Leamington, ON
Hours 0 Workplace Model Remote Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Job Details Start an exciting career with one of the strongest financial institutions in Canada. TD is growing their Mobile Mortgage Sales Force and is seeking performance-driven individuals to join our dynamic team! The TD Mobile Mortgage Specialist (MMS) sales team is a national retail banking channel responsible for acquisition of new mortgage and home equity line of credit business. Our mandate is to deliver new customers to the bank and to contribute to the volume, profits, and market share of TD's Real Estate Secured Lending. The Mobile Mortgage Specialist Assistant (MMSA) position contributes to the success of the Specialist and the MMS channel by allowing the Specialist to focus on sales and business development activities. You provide day to day support to the MMS in all areas of credit administration, processing assigned work volumes in an accurate and efficient manner, while supporting the Specialist and business timeline commitments. What to expect: •The position is casual, and reports to the Manager, MMS Assistants •Day-to-day work volumes are received directly from your associated MMS •The MMS Assistant position is primarily remote, working from your home office •Flexible scheduling in partnership with your associated MMS Job Requirements What we are looking for: The ideal candidate will: •Have mortgage/credit lending experience •Have superior computer / technology skills •Have superior proficiency with MS Office suite, including Word, Excel and PowerPoint •Be highly organized and a self-starter, able to work independently and multi-tasking in a fast-paced, competitive market •Demonstrate excellent time-management skills, and be able to meet/exceed timelines and SLA expectations from a customer as well as business-partner perspective •Demonstrate high-level accuracy and attention to detail •Demonstrate excellent customer service skills, leveraging strong interpersonal and communication skills •Be willing to work variable hours, including evenings and weekends Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and Inclusion At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in Communities TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!
Business Development Assistant
WSP Canada, Vancouver, BC
The Opportunity: Our WSP Property and Buildings (P&B) business development team is evolving in Canada, and we want to hear from you! WSP P&B is currently seeking a Business Development Assistant to join our team of business growth champions. As the Business Development Assistant you will work with Business Development Leaders across Canada to help support strategic growth initiatives. You will have the chance to work on a variety of projects and your diverse responsibilities will include assisting with business development and marketing activities, coordinating graphic design projects, developing proposal materials, and supporting event management. You must maintain a strong work ethic, positive attitude, and excellent time management and communication skills. Your strongest assets will be your collaborative nature as well as competencies in core business development and marketing activities, graphic design, digital tools, social media and content development. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey. We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAreWSPWhat you can expect to do here: Assist with data gathering and research to support business development and marketing plans Assist with social media, company website and building online brand presence Interview technical team members and gather input from multiple sources to help develop content Assist with event and conference coordination Design qualification packages, brochures, presentations and other business development assets Design custom proposal graphics, such as cover pages, dividers, and infographics Assist with special projects that require graphic design elements Coordinate project photography and assist with maintaining image library Coordinate industry award submissions, including assisting with content development and creating graphic presentations Liaise and collaborate with corporate marketing and communications team on marketing campaigns and other special projects Create project schedules, communicate with stakeholders and contributors on deliverables and deadlines Maintain internal and external websites with new updates and content Maintain in-depth knowledge of all aspects of the firm's portfolio and services Regular, full-time with access to WSP's BenefitsWhat you'll bring to WSP: Undergraduate Degree in Business, Commerce, Marketing or otherwise relevant discipline; 2+ years of experience in a business development, marketing, and/or graphic design role Experience in the AEC industry or other professional consulting services industry Proficient in all Microsoft 365 programs (Outlook, Word, Excel, PowerPoint, Teams, Sharepoint) Skilled in InDesign, with an eye for creative design/layouts, as well as additional Adobe applications (Photoshop, Illustrator, Lightroom) High level of organization and ability to multi-task Strong written and verbal English communication skills, including ability to write and support content development Ability to manage multiple projects at the same time and assess situations of urgency with minimal oversight Team player who excels in a collaborative environmentCompensationExpected Salary (all locations): $56,062.50 - $91,700Position not eligible for bonuses.WSP Canada is providing the compensation range that the company in good faith believes it will pay for this position based on the successful applicant's education, experience, knowledge, skills, abilities in addition to the specific geographic location.Contact : [email protected] WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Assistant Store Manager Service
Loblaw Companies Ltd - Head Office, Cranbrook, BC
Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.At Real Canadian Superstore, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. Why is this role important:Reporting to the Store Manager, the Assistant Store Manager will provide excellence in customer service. Demonstrate leadership by managing employees and effectively planning.What you'll do:Present themselves as a role model when providing efficient and courteous customer service.Resolve and manage customer complaints effectively and according to established guidelines.Demonstrate leadership by providing positive and effective resolution to customer and team members concerns.Encourage store employees to take ownership for their performance and career development plans; follow up on a regular basis.Maintain ongoing communication with internal colleagues from various departments to improve overall business results.Coordinate and communicate with company buyers on what items to purchase for a store's inventory and supervises the activities of the stores merchandising efforts.Accountable for promoting Shoppers Home Health Care sales of equipment and services through the provision of personalized and professional advice, information, and consultation to individuals, groups and institutions.Manage and maintain materials and stocked product inventory.Planning and implementing events successfully.Achieves staffing objectives by recruiting and evaluating job candidates.Scheduling employees efficiently to improve productivity, profitability and margins.Continuously training staff effectively to encourage them to meet company standards.Protecting company assets and improving profitability by developing and implementing security and safety programs for employees and customers.Pursue succession planning to ensure that employees are constantly developed to fill each needed role.Ensure employee awareness of safety and emergency procedures.Understand and support store operations, policies and procedures.Commitment to promoting a workplace of inclusiveness and belongingWhat you bring:Good communication/presentation skills to instruct individuals and groups on the use, maintenance and servicing of equipment.The ability to develop and maintain client contacts.Ability to work in a fast pace environmentComplies to health and safety regulationsDemonstrates a commitment to achieving meaningful resultsDisplays unwavering commitment to our valuesDemonstrates understanding of the organization’s mission and strategiesActs in accordance with policies and proceduresDetail orientedEffective verbal and written skillsAbility to work independently***** HOT JOB ALERT *****Real Canadian Superstore has an urgent opening for a skilled and motivated individual to join its collaborative and inclusive team! We are thrilled to offer the successful candidate a hiring range of $60,000-70,000 reflecting the size of the department and store, which exceeds the job’s standard hiring range listed below.Don't miss out on this chance for higher earnings! Take a closer look and take advantage of this limited-time opportunity and apply today. Your path to a rewarding career starts here!*****Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Please Note:Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.Hiring Range / Échelle salariale à l’embauche :$49,000.00 - $75,000.00 / 49.000,00$ - 75.000,00$ (per year / par an)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste.
Indigenous Health Service Assistant
Northern Health, Prince George, BC
Position SummaryNorthern Health values diversity within the workplace and our commitment of reaching a representative workforce. For this position, we also want to highlight First Nation, Inuit, Métis or Indigenous Ancestry is regarded as directly relevant to the skills and knowledge for this position. All candidates will be considered; however, preference will be given to Indigenous applicants. For this initiative candidates from this group who wish to qualify for preferential consideration are encouraged to self-identify.Are you someone who has a real passion for helping others? Are you looking to highlight your knowledge, skills, and abilities in a new and dynamic environment? We currently have an exciting opportunity for you to bring your excellent work ethic to Northern Health.Under the general supervision of a senior position, the Indigenous Health Service Assistant (Indigenous Service Assistant) proactively engages with First Nations, Métis, and Inuit patients, families and visitors to support a culturally safe experience in the assigned facilities and/or programs. Key areas of focus include enabling access to the appropriate cultural and clinical support services; orientation and wayfinding for patients and families to the site and services; supporting admission and discharge processes; and supporting communication between the care team and the patient and family. The Indigenous Health Service Assistant works with the health care staff in the First Nations communities and Métis Chartered communities, including the Health Director, Community Health Representative, and other team members. The Indigenous Health Service Assistant develops an understanding of the culture and traditions of the First Nations and Métis communities using the facilities and services.Shift Rotation/Hours of work: Days, Evenings - 07:00 to 14:45, 14:45 to 22:45, RotatingUniversity Hospital of Northern BC (UHNBC) is the largest Acute Care facility within the Northern Health region, and a hub for specialized health services. It's also a teaching hospital:• Provides undergraduate physician training through the Northern Medical Program, run by the University of British Columbia and University of Northern British Columbia.• Hosts residents in UBC's Family Practice Residency Program• Is a key clinical education site for nursing and many health sciences students at UNBC, the College of New Caledonia, BCIT and other institutions. UHNBC has benefited from nearly $100 million in expansions, renovations and new equipment since 2001:• Patient care addition with an expanded emergency room and updated ICU• State-of-the-art maternal-child care centre (including a single room neonatal ICU)• Facilities to accommodate undergraduate physician training• MRI unitUHNBC) is also home to a cancer centre for Northern BC, featuring a wide range of cancer treatments including radiation therapy.Prince George Prince George is the centre of business, education, health and culture for northern British Columbia and services a rural population of about 300,000. The region's economic growth and diversification strategies are creating outstanding opportunities for investors, employers and employees. Affordable housing, land prices and transportation costs, due to short and quick commutes; result in one of the lowest costs of living for a city of its size in the province. Additionally, wage rates fall above provincial averages, providing residents of Prince George with a high standard of living in one of BC's most beautiful regions. The city itself is the 4th largest in British Columbia and has a population of approximately 82,300 local residents and a service centre for nearly 320,000. It is built on the confluence of the Fraser and Nechako rivers. Prince George is the home of the University of Northern British Columbia - Canada's Green university. The warm, friendly, and diverse population attests to a strong and dynamic community spirit. Check out Prince George for more information on what this community has to offer.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.IMPORTANT NOTE:As part of your application process, you will need to upload the following documentation:• Proof of COVID-19 vaccination• Registration number (if you are part of a regulated profession)• Any supporting documents regarding education/qualifications for this position. Examples may include:• Program certificates or diplomas• High school/college/university transcripts etc.• It is also recommended to provide a cover letter and resumeAre you an International Applicant? Before applying for a job with Northern Health, please follow these steps on our Northern Health careers page Qualfications• Graduation from a recognized Social Services Worker certificate or an equivalent combination of education, training and experience.• Knowledge and appreciation of the unique history, cultures, and rights of First Nations, Metis and Inuit Peoples in Canada is required.• Lived experience with Indigenous, Metis and Inuit populations and demonstrated extensive knowledge of First Nations, Metis and Inuit health care needs, services, and issues as well as knowledge of culture, protocols, traditions, and ideology of Indigenous people and organizations in northern British Columbia is an asset.• Preference will be given to First Nations, Metis and Inuit candidates. Skills and Abilities: • Ability to communicate effectively both verbally and in writing, with Indigenous patients, families, care providers, administrative staff, and volunteers.• Ability to deal with others effectively, in the context of patient centred, culturally safe and trauma-informed care.• Knowledge of Indigenous culture & traditions and receptivity to continuous learning specific to the Indigenous communities to be served by this position. • Physical ability to carry out the duties of the position.• Ability to organize work.• Ability to operate related equipment.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.
Assistant Branch Manager
BMO, Quebec, QC
Application Deadline: 04/25/2024Address:3190 boul St-CharlesGuides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.Coordinates service requests and problem resolution processes to ensure accurate completion and follow-up that meets or exceeds customer expectations, or escalates for resolution.Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.Supports the Bank's community involvement and participates in community activities.Resolves customer related issues using knowledge of bank services, products, and processes.Fulfills sales and service activities for the customer in accordance with approved procedures.Provides input into area business and market plans to optimize new and existing business opportunities within the community.Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.Reviews results and performance measures against plans and standards (e.g. sales targets, service targets, referral targets) to address gaps and develop plans.Analyzes data and information to provide insights and recommendations.Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.Manages transactional outcomes for customer calls or defers to appropriate internal business groups.Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.Builds effective relationships with internal/external stakeholders.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with all legal and regulatory requirements for the jurisdiction.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.1-3 years of banking or customer service/sales or equivalent experience.Previous supervisory or management experience - preferred.General knowledge of retail banking products and services.General knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.Working knowledge of competitive marketplace and trends in product offerings.Working knowledge of branch operational processes and policies.Working knowledge of branch technologies, processes, and performance metrics.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:5Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Aviation Bilingual Administrative Assistant
WSP Canada, Aurora, ON
The Opportunity: WSP is seeking a Bilingual Administrative Assistant to join our Aviation, Transportation Systems team. Reporting to the Director, the Administrative Assistant assists the project team by coordinating and supporting the execution of project and department activities. As a member of the Transportation Systems team, you will be given opportunities to apply your education and experience in supporting a multidisciplinary team working on large, complex projects. You will be challenged to manage multiple priorities, meet tight deadlines, and maintain a very high standard of care. You will gain knowledge through mentorship and skills development, fast-tracking your professional development to becoming a strong Administrative Assistant in the transportation consulting field.Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey. We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAreWSP What you can expect to do here: Administrative support to the management team which includes coordinating travel arrangements and handle requests and queries from the team; Coordinate necessary meetings, as required, including take and distribute minutes of meeting, follow-up on actions; Write and distribute emails, client correspondence memos and letters; Support return to office initiatives; Organize and schedule appointments and meetings for the senior management team; Provide quality checks and reviews of team training courses such as training review and completion, per project and team requirements; General and electronic filing and archiving, photocopying, and other administrative duties as required; Work closely with Project Managers by offering consistent and professional administrative support with their daily general and project requests; Assist in the preparation of regularly scheduled reports including various proposal sections such as executive summaries, project descriptions etc.; Coordinate with subcontractors; Prepare Purchase Orders and Work Orders; Create and maintain a register of all project and proposal documents by regular updates of related logs to track all documents including opportunities, completed, wins, losses etc.; Ensure all project and proposal documentation is compliant with project formats, company standards, styles, and verification forms; Participate in proposal development processes and methodologies; Review final reports and submissions for delivery; Research best practices, assist with developing a business case, and prepare client presentations; Other duties as assigned/required. What you'll bring to WSP: Graduate of business administration diploma preferred; Must be bilingual in French and possess both strong speaking and written French communication skills; 3 - 5 years of experience providing administrative support in a professional consulting environment; Communicate with clients, sub-consultants, and team members in a professional manner; Experience with budget tracking; Excellent organizational skills (record keeping, time management, follow up); Interest and or experience in transportation projects and proposals; Adaptability and flexibility including ability to manage deadline pressure, ambiguity and change; Strong organizational skills and the ability to take initiative Excellent problem-solving abilities; Team player with a flexible can-do attitude and the ability to prioritize workload and handle multiple deadlines; Exceptional interpersonal skills; Integrity, professionalism, and excellent written and verbal communication skills are required to handle both internal and external communications with tact and diplomacy; Ability to work in teams and foster a spirit of cooperation while coordinating a variety of activities and personalities; strong people management and negotiating skills within a team environment; Familiarity with handling technical documents and project management practices; IT skills, including Word, Excel, PowerPoint, Outlook, and Visio. MS Access is an asset; Available for occasional overtime work; WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Assistant Branch Operations Manager
RBC, Vancouver, BC
Job SummaryJob DescriptionWhat is the opportunity?The RBC Dominion Securities Management team located in Vancouver (Kerrisdale) is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams.In addition to managing client account activities and ensuring compliance standards are met, the Assistant Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process-related training, and managing the branch facilities and equipment.What will you do?Instrumental in managing the daily administrative operations of the branch including: approval of incoming and outgoing daily transactions, verify and action request submitted by sales support staff, verify documentation and approve account openings, etc.Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff.Ensure compliance and internal control requirements are met.Branch technology access, setup, and troubleshooting.What do you need to succeed?Must-have2-3 years of experience in Wealth Management preferably in a supporting or leadership roleMeticulous attention to detail and excellent time management skillsExceptional written and verbal communication skillsA professional approach to all situations to create a positive working environmentAbility to complete duties independently seeking out own answers and solutionsNice-to-haveCompletion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) is an assetHuman Resources (HR) and/or people leadership/management experienceKnowledge of RBC Dominion Securities systems and procedures, an assetExperience in the securities industry is an assetWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesThe expected base salary range for this particular position is $55,000 - $65,000 -- depending on your experience, skills, and registration status, market conditions and business needs.You have the potential to earn considerably more through RBCs robust discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.RBCs compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:Drives RBCs high-performance cultureEnables collective achievement of our strategic goalsGenerates sustainable shareholder returns and above market shareholder valueJob SkillsConflict Management, Customer Service, Customer Service Administration, Customer Service Management, Interpersonal Relationship Management, Online Customer Support, Oral Communications, Problem Management, Service Request Management, Time ManagementAdditional Job DetailsAddress:2052 W 41 AVE:VANCOUVERCity:VANCOUVERCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-04-02Application Deadline:2024-05-18Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Assistant Product Manager, Loblaw Brands - 18mth Contract
Loblaw Companies Ltd - Head Office, Brampton, ON
Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. Assistant Product Manager, Produce - (18 month contract)The successful candidate will work alongside the Product Manager for Produce to develop first to market innovation and possess strong market knowledge to drive growth in our current business. They are responsible for the project management and timelines, leading weekly meetings with internal stakeholders to update progress and meet target launch dates. They will also liaise with our supplier base ensuring their contributions to the project are complete and on time.What You'll Do:Monitor the project management, development, and execution process with internal & external stakeholders to ensure on-time and on-strategy delivery of new products and updates to existing products as part of portfolio maintenance.Responsible for the uploading and tracking of data in internal systemsSupport the Product Manager in organizing the packaging & design kick off process to ensure team alignment to the project strategy by gathering information and samplesSupport the Product Manager with vendor onboarding. Develop vendor-specific timelines and communicate all deliverables a vendor will require in order to support the on-time launch of a project, as well as understand critical internal milestonesChair weekly team meetings to review the status of projects and help develop solutions to barriers/project delaysAct as a liaison between the project team and the in-house editorial, design, and production team with responsibility for packaging artwork process and circulation completionSupport the Product Manager in the development of a strategic product plan reflecting business priorities which meet or exceed category financial objectivesAssist the Product Manager, when required, in preparing for Strategy Sessions & Business reviews using financial reporting and customer insight databases What You'll Need:Well developed project management skills are essentialHighly organized, able to prioritize effectively and work independently in a fast paced environmentStrong time management skills and problem solving skillsExcellent interpersonal and communication skills, both oral and writtenStrong work ethic with a passion for detail and accuracyPost-secondary educationExperience in project management is an asset Key Measures (Performance indicators):On time delivery of product plans that deliver to approved strategiesContribute to the achievement of defined performance objectives Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Please Note:Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
Assistant Retail Manager - Appliances
Equest, Brampton, ON
Are you looking to be part of an exciting and amazing team? We are hiring immediately for an Assistant Store leader at our Brampton Appliance Clearance Center. As an Assistant Store Leader, you will lead and coach a team of Open Box Appliance (and TV) sales advisors and work together to create an amazing customer experience.Join us and grow your career within our Geek Squad City/Secondary Markets teams as an Assistant Store Leader at our Brampton Appliance Clearance Center store.What you'll do:Motivate and inspire your team to help a diverse community of "end user" customers find the perfect Open Box Appliance or TV product.Work within the geographic region to grow our population of Open Box Appliance Bulk Liquidation Buyers, ultimately increasing unit sales.Oversee store KPI's relating to merchandising standards, inventory turns, health & safety.Maintain a healthy inventory sell through and recovery rate.Cultivate an inclusive team and learning culture while having fun!What we're looking for:2+ years' experience leading a retail team of at least 6 associates, while providing an inclusive, fun, and safe work environment.2+ years' experience managing all elements of retail store operations.A self-driven individual who can maximize sales utilizing core processes but can also "think outside the box" to formulate new sales strategies.Ability to work with internal stakeholder groups to execute promotional strategies and events.Good "in person" and "virtual" communication skillsAbility to work weekends, and a flexible schedule when business patterns require.Why you'll love it here:Competitive wages and benefitsEmployee discounts on awesome tech An inclusive, fun, and supportive teamTraining programs to build new and transferable skills.Potential growth opportunity to become a Store LeaderJoin our amazing team!We are looking for people just like you.About Best BuyAs Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Annually recognized as one of Canada's Top 100 Employers, our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.Grow your career in development roles (Store Leader) Whatever the role, we strive to give our people the necessary tools and training to make a difference.9200 Airport Road, Brampton, ON L6S 6G6
Assistant Product Manager - 12 month contract
Loblaw Companies Ltd - Head Office, Brampton, ON
Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. Assistant Product Manager, Fresh and Processed Meat - 12 month contractThe successful candidate will work alongside the Product Manager to develop first to market innovation and possess strong market knowledge to drive growth in our current business. They are responsible for the project management and timelines, leading weekly meetings with internal stakeholders to update progress and meet target launch dates. They will also liaise with our supplier base ensuring their contributions to the project are complete and on time.What You'll Do: Monitor the project management, development, and execution process with internal & external stakeholders to ensure on-time and on-strategy delivery of new products and updates to existing products as part of portfolio maintenance.Responsible for the uploading and tracking of data in internal systemsSupport the Product Manager in organizing the packaging & design kick off process to ensure team alignment to the project strategy by gathering information and samplesSupport the Product Manager with vendor onboarding. Develop vendor-specific timelines and communicate all deliverables a vendor will require in order to support the on-time launch of a project, as well as understand critical internal milestonesChair weekly team meetings to review the status of projects and help develop solutions to barriers/project delaysAct as a liaison between the project team and the in-house editorial, design, and production team with responsibility for packaging artwork process and circulation completionSupport the Product Manager in the development of a strategic product plan reflecting business priorities which meet or exceed category financial objectivesAssist the Product Manager, when required, in preparing for Strategy Sessions & Business reviews using financial reporting and customer insight databases What You'll Need: Well developed project management skills are essentialHighly organized, able to prioritize effectively and work independently in a fast paced environmentStrong time management skills and problem solving skillsExcellent interpersonal and communication skills, both oral and writtenStrong work ethic with a passion for detail and accuracyPost-secondary educationExperience in project management is an asset Key Measures (Performance indicators): On time delivery of product plans that deliver to approved strategiesContribute to the achievement of defined performance objectives Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Please Note:Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
Assistant Manager, Commercial Accounts
Equest, North Vancouver, BC
The Assistant Manager, Commercial Accounts is developing expert knowledge of their industry market segment. Working under the supervision of a Commercial Account Manager they are accountable for the performance of a small number of Seaspan Marine customer accounts. The Assistant Manager acts as a contact point for Seaspan Marine's contract customers, builds long-term customer relationships and secures business opportunities with existing and new customers. This role assists with contract negotiation, assisting in the fulfilment of contractual obligations and helps resolve operational issues and customer feedback.Note: This position qualifies for an optional hybrid work schedule after 90 days of onsite work and onboarding. Employee will be subject to the terms of the Flexible Work Policy Agreement. What you'll do Develops expert knowledge of the industry market segment, and detailed understanding of the customer's businesses. Develops and maintains strong relationships across a broad range of levels within customer's organizations, focusing on key decision makers. Ensures customer satisfaction is achieved and sustained by providing a high level of communication and customer service, and through on-going customer relations activities. Under the supervision of the Account Manager, manages contractual obligations and resolves issues including negotiating settlements in case of service failures, accidents and/or loss or damage of customer equipment or cargo. Provides expert knowledge on customer contracts within responsibility area. Ensures rate escalations are correctly calculated by Finance and supports the Manager, Logistics Centre to ensure contractual service level commitments are achieved and that invoices are correctly prepared. Ensures ongoing communication with Logistics Centre and Operations staff and provides support to resolve issues. Under the supervision of the Account Manager, prepares quotations and bids for new business and negotiates and secures major long-term contracts. Works closely with other Account and Business Development Managers to identify opportunities, share business intelligence and support proposals/bid development. Assists with preparing annual revenue budgets for the respective segment, provides regular updated forecasts and delivers on annual revenue and sales targets. Demonstrates Seaspan's Core Values, implements corporate policies and drives improvement initiatives. Represents Seaspan in various transportation industry associations and committees. Monitors Seaspan competitors and provides information on competitor activities and market share to senior leaders. Ensures client and account information and bids are kept up to date in Salesforce. What you'll bring Bachelor's degree in Commerce, Business, or Transportation, or an equivalent combination of education and experience. Master of Business Administration (MBA) is an asset. Minimum 5 years of experience in the marine industry in a business development, customer service or operations role, with progressively increasing responsibility. Experience in transportation, dealing with customers and negotiating contracts. Experience in the BC Coast marine transportation industry. Expert knowledge of the industry segment, understanding supply chains, key economic drivers, opportunities, and threats. Knowledge of trends and market conditions of the respective marine industry. Knowledge of safe handling and transportation of dangerous goods required for ORCA division. Interpersonal skills, with ability to work effectively with people individually and in teams. Strong verbal and written communication skills, with ability to write clearly and concisely, and prepare effective presentations. Ability to build long term customer relationships. Contract negotiation and delegating skills. Time management and organizational skills. Financial and analytical skills, with an ability to build compelling business cases. Creative problem solver, able to bring various parties together to achieve business goals. Proficient in Microsoft Office (Outlook, Contacts, Word, Excel and PowerPoint). Knowledge of JD Edwards and Salesforce is an asset. Why you'll love working here In addition to an annual bonus and pension plan matching, this role provides you a very competitive salary in line with the successful candidate's experience. We also provide a best-in-class health and wellness benefits package for this position, including such things as full health care (e.g. unlimited physiotherapy), dental, vision, life insurance, medical leave coverage, parental leave coverage, childcare benefit partnership, Personal Spending Account, and an Employee Family Assistance Program (EFAP). This position qualifies for an optional hybrid work schedule. Free on-site gym. Parking is included and to assist those that are using transit, we operate a complimentary shuttle bus Monday through Friday with various pick up and drop off points around North Vancouver. The estimated salary for this position is $94,500 - $115,500. In determining final salary, Seaspan considers many factors including the successful Candidate's skillset and experience as well as position location and internal equity. The final base salary offer will be at the Company's sole discretion and presented as part of a competitive total compensation package.#LI-LO1 #LI-HYBRID
Assistant Store Manager Replenishment
Loblaw Companies Ltd - Head Office, Antigonish, NS
Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.At Atlantic Superstore, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. Why is this role important:Reporting to the Store Manager, the Assistant Store Manager will provide excellence in customer service. Demonstrate leadership by managing employees and effectively planning.What you'll do:Present themselves as a role model when providing efficient and courteous customer service.Resolve and manage customer complaints effectively and according to established guidelines.Demonstrate leadership by providing positive and effective resolution to customer and team members concerns.Encourage store employees to take ownership for their performance and career development plans; follow up on a regular basis.Maintain ongoing communication with internal colleagues from various departments to improve overall business results.Coordinate and communicate with company buyers on what items to purchase for a store's inventory and supervises the activities of the stores merchandising efforts.Accountable for promoting Shoppers Home Health Care sales of equipment and services through the provision of personalized and professional advice, information, and consultation to individuals, groups and institutions.Manage and maintain materials and stocked product inventory.Planning and implementing events successfully.Achieves staffing objectives by recruiting and evaluating job candidates.Scheduling employees efficiently to improve productivity, profitability and margins.Continuously training staff effectively to encourage them to meet company standards.Protecting company assets and improving profitability by developing and implementing security and safety programs for employees and customers.Pursue succession planning to ensure that employees are constantly developed to fill each needed role.Ensure employee awareness of safety and emergency procedures.Understand and support store operations, policies and procedures.Commitment to promoting a workplace of inclusiveness and belongingWhat you bring:Good communication/presentation skills to instruct individuals and groups on the use, maintenance and servicing of equipment.The ability to develop and maintain client contacts.Ability to work in a fast pace environmentComplies to health and safety regulationsDemonstrates a commitment to achieving meaningful resultsDisplays unwavering commitment to our valuesDemonstrates understanding of the organization’s mission and strategiesActs in accordance with policies and proceduresDetail orientedEffective verbal and written skillsAbility to work independentlyOur commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Please Note:Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
Assistant Branch Manager Advisor Trainee
RBC, Gull Lake, SK
Job SummaryAs an Assistant Branch Manager Advisor, your strong client-focused and advice-oriented approach, combined with your flexibility and adaptability, are essential for leading and coaching your team. Together, you deliver an exceptional client experience and maximize opportunities through an emphasis on sales enablement and coaching, digital education and usage, and collaboration with RBC partners. Your ability to foster long-lasting relationships and provide professional advice allows you to contribute to the success of your clients, your business, and your community. Further, you support the ongoing development of your team through consistent routines to ensure a high level of employee capability and engagement.Job DescriptionThe successful Candidate for this role will train at our Gull Lake SK RBC Branch and once training is complete MUST be mobile to travel to other locations within the Southern Saskatchewan MarketWhat will you do?Ensure high employee engagement through talent management, development & career planningDeliver results through strong sales management routines and coaching abilityProvide professional advice and education with an ability to address complex credit and investment personal & business needsCollaborate with market leading professionals in financial planning, retirement planning, home equity finance specialists & business banking experts to ensure clients receive customized, expert advice.Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experienceModel & coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usagePartner with your manager to ensure operational effectiveness of the branch and maximize the performance of the teamAddress local community needs through appropriate recruitment and management practicesWhat do you need to succeed?Must-haveMinimum of 2-3 years experience in a relationship management role within the financial industry (i.e. Banking Advisor, Financial Advisor)Experience in a coaching / leadership role, or acting as a mentor to service or sales professionalsMutual Funds accreditation (IFIC or CSC) and at least 2 years of licensed mutual fund sales experience within the last 3 yearsCompletion of an acceptable mutual fund branch management exam (BCO) offered by the CSI or ability to write the exam within 4 months of start dateDemonstrated success delivering / coaching to providing advice to clients resulting in strong client relationships and superior sales resultsNice-to-haveStrong communication and decision-making skills, with the ability to communicate and lead changeStrong multi-tasker and self-starter who is comfortable working independently, as well as in a flexible environmentA post-secondary diploma/degree, ideally in Commerce, Business Administration or related experienceWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensationLeaders who support your development through coaching and managing opportunitiesA world-class training program in financial servicesA collaborative dynamic culture where personal initiative and hard work are recognized and rewardedJob SkillsAdditional Job DetailsAddress:1188 CONRAD AVE:GULL LAKECity:GULL LAKECountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-10Application Deadline:2024-05-01Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Assistant Retail Manager - Mobile
Equest, Windsor, ON
Are you passionate about working with people and technology? We are hiring immediately for an Assistant Retail Manager, which we call an Assistant Store Leader. As an Assistant Retail Manager, you will lead and coach a team of Sales Advisors and work together to create an amazing customer experienceJoin us and grow your career with our retail team as an Assistant Retail Manager.What you'll do:Motivate and inspire your team to help customers find the perfect product or serviceCultivate an inclusive team and learning culture while having fun!Oversee store KPI's (revenue, merchandising standards, inventory health, health & safety)Maintain a healthy profit and lossWhat we're looking for:2+ years' experience leading a retail team of at least 15 associates2+ years' experience managing and reviewing operational expenses and revenueProven track record of achieving and exceeding sales goalsAbility to create an inclusive, fun and safe work environmentWhy you'll love it here:Ability to work flexible schedule as per business needsCompetitive wages and benefitsEmployee discounts on awesome tech An inclusive, fun, and supportive teamTraining programs to build new and transferable skillsPotential growth opportunity to become a Store LeaderJoin our amazing team!We are looking for people just like you.About Best BuyAs Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Annually recognized as one of Canada's Top 100 Employers, our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.Grow your career in development roles (Store Leader) Whatever the role, we strive to give our people the necessary tools and training to make a difference.4379 Walker Road, Windsor, ON N8W 3T6
Assistant Deputy Minister, Innovation and Industry Development
BC Public Service, Victoria, BC
Posting Title Assistant Deputy Minister, Innovation and Industry Development Position Classification Assistant Deputy Minister 1 Union N/A Work Options Location Multiple Locations, BC CA (Primary)Victoria, BC V9B 6X2 CASalary Range $167,400 to $213,700 per annum Close Date 4/26/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Jobs, Econom Dev & Innovation Ministry Branch / Division Innovation and Industry Development Job Summary Assistant Deputy Minister, Innovation and Industry Development Ministry of Jobs, Economic Development and Innovation Various Locations in BCThe Ministry of Jobs, Economic Development and Innovation is working to make life better for people by building an inclusive, sustainable, and innovative economy that works for everyone. The ministry delivers programs and services that leverage B.C.'s natural advantages to drive clean and inclusive economic growth. Its priorities include encouraging business start-up and growth through innovation and adoption of new technologies. The ministry also promotes trade and investment, positioning B.C. as a global exporter of low-carbon goods and services.The ministry supports Indigenous Peoples, small businesses and communities with economic development activities, the revitalization of traditional industries, economic diversification, job creation, exposure to export opportunities, and strategic investments to ensure everyone in British Columbia benefits from economic growth. The ministry also oversees several Crown corporations: Forestry Innovation Investment Ltd. (FII), In BC Investment Corporation and Innovate BC (IBC).The Assistant Deputy Minister (ADM) leads the Innovation and Industry Development Division by creating and communicating the vision, mission and goals to their staff and ensuring the alignment of branch, service quality, and individual plans to deliver on key initiatives.The ideal candidate for ADM, Innovation and Industry Development will be a seasoned, strategic and results-oriented executive who thrives in a demanding, high-profile, public-sector work environment. They bring with them significant experience in the development and implementation of strategies with substantial financial, business and economic impacts. They will also have strong, proven skill leading and formulating innovative approaches and strategies when developing business and strategic plans.A clear and logical communicator, this innovative leader will be able to explain complex issues to ministers, senior government officials and external stakeholders. Grounded in integrity, they are able to build long term, open, relationships with a genuine commitment to honesty and transparency in all that they do.A complete role description and listing of qualifications is attached. The appointee will be required to consent to a criminal record check.The BC Public Service is committed to creating a diverse workplace to reflect the population we serve and to better meet the needs of our citizens. Consider joining our executive team and being part of an innovative, inclusive, and rewarding organization.To apply please email a clear and concise cover letter and resume in one document (.pdf) to Executive Recruitment at: [email protected] by April 26, 2024. Please note the application document must be in .pdf format. Email Executive Recruitment if assistance is needed. Thank you to all who express interest.Job Category Executive
Assistant Branch Manager Intern
RBC, Gatineau, QC
Job SummaryJob Description***The selected candidate must offer mobility in the Outaouais region ***What is the opportunity?As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales objectives. You coach your team to increase skills and capabilities to maximize sales and referral opportunities, enable digital education and usage, and promote problem resolution at first point of contact. Sharing common goals, purpose, vision, and values with RBC partners, you build relationships and encourage collaboration across all roles. Further, you support the ongoing development of your team through consistent sales routines to ensure a high level of employee capability and engagement.What will you do?Ensure high employee engagement through talent management, development and career planningDeliver results through strong sales management routines and coaching abilityPartner with your manager to ensure operational effectiveness of the branch and maximize the performance of the teamInspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experienceCoach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usageLeverage partners to establish both internal and external working relationships to support business objectivesAddress local community needs through appropriate recruitment and management practicesWhat do you need to succeed?Must-haveMinimum of 2 years experience in a people management/coaching role within the financial industryProven success in business growth, as well as establishing community and client relationshipsAt least 2 years of licensed mutual fund sales experience within the last 3 yearsMutual Funds accreditation (IFIC or CSC)Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI, or ability to write the exam within 4 months of start dateThis role requires fluency in both French and English in order to serve RBCs French and English-speaking customers in this marketNice-to-haveExperience in both business and personal bankingStrong understanding of sales management routines and ability to lead the team to actionPost-secondary diploma/degree, ideally in commerce, business administration, or related experienceEntrepreneurial mindset, with the ability to seek out and develop new businessJob SkillsAdvice Based Solutions, Building Talent, Client Discovery, Critical Thinking, Data Analysis, Digital Literacy, Inspiring, Long Term PlanningAdditional Job DetailsAddress:1100 BOUL MALONEY O:GATINEAUCity:GATINEAUCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-10Application Deadline:2024-04-30Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Business Information Security Officer - Corporate [OneIT]
WSP Canada, Montreal, QC
Position Summary WSP's Information Security Office (ISO) is responsible for the deployment of the information security framework in to both the IT organization and wider business community. This includes the Governance mechanisms, policies and processes, tools and technologies, and employee training required to protect WSP information and that of our clients. The role of Business Information Security Officer - Corporate works directly with WSP's Global IT organization and with our other Corporate Services such as HR, Finance and Health and Safety. It is a primarily internally facing role, though it may involve some interaction with clients and third parties. The role has a dual reporting relationship to the CISO and to the CIO. This position requires a senior management professional with relevant experience and a strong working knowledge of IT security, risk management, regulatory compliance, information and public cloud service technology, IT operations management principles, and third-party security management. Responsibilities : Working directly with business leadership at all levels of the organisation to deliver an effective, world class information security program. Establish and maintain the Information Security Governance framework; including running the Information Security Committee; coordinating IS risk management, executive reporting and participate in other forums where information security input and approval is required based on documented policies and processes. Implementing and Operating the ISO270001 aligned Data and Information Security Management System. Enhancing the security culture within Global IT and Corporate Services, driving business change initiatives and owning security e-learning. Developing and maintaining an understanding of IS requirements, including regulatory/legal requirements. Working with key stakeholders, including the Head of Legal and Corporate leads to provide input and security assurance for new bids and acquisitions. Working with the corporate IT teams and providing security guidance for new IT projects (working with the Security Architect function where needed) Liaise with the relevant functions - Risk Management, Commercial, HR, Legal, Compliance, Procurement, Facilities / Physical Security - to ensure IS coordination and risk management. The management and co-ordination of any security incident response. Provide SME and guidance on any security needs or requirements. Act as an advisor to the Corporate Services leads on all information security related matters. Work with the CISO and ISO on the Global Information Security Framework; contributing to the development of new processes, identifying and resolving risks and providing regular reports on security matters and metrics. Leadership and People Responsibilities: Displays leadership and independence in performing their role, with an ability to make complex decisions with limited input and review from senior staff. High level of personal integrity, and the ability to professionally handle confidential matters and exude the appropriate level of judgment and maturity. Assist in the training, and coaching of new and existing staff, and provide coaching to staff executing all aspects of information security and risk assessment and support. Develop positive working relationships with other team members and business partners and partner across teams to align with WSP internal and external client demands. Capable of rapidly assimilating and internalizing complex business, technology, and risk management concepts and dependencies. Capable of clearly defining, presenting and selling recommended strategies to senior management teams. Critical thinker with strong problem-solving skills, project management skills; financial/budget management, scheduling and resource management. Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate between specialized groups of business unit and IT professionals. Accommodation of schedule for international conference calls. Finance/Budgetary Responsibilities: Support the CISO in developing the budget projections based on objectives Requirements: Required 8+ years related senior level experience in Information Security, IT risk, IT Audit or a similar position involving IT and business change Graduate of a four-year college or university, preferably with a degree in computer science or information management, or Professional certification in one or more of the following disciplines - IT governance (e.g., CGEIT), security (e.g., CISSP, CISM), internal audit (CISA) or Payment Card Industry (PCI) Working (not necessarily technical) knowledge of security technologies (encryption, data protection, network intrusion prevention, host intrusion prevention, firewalls, privilege access, etc.) Working (not necessarily technical) knowledge of enterprise IT security concerns and technologies, including but not limited to VPNs, network security, encryption, authentication, application-level network protocols, PKI, IPSec, Firewall, SSH, SSL, DES, LAN/WAN, and TCP/IP Knowledge of security best practices (applications, network and client setups) Experience with IT Governance frameworks such as COBIT, ITIL and ISO 2700x Experience with governance, compliance and audit within IT environments Experience of risk management, including risk analysis, mitigation and monitoring Knowledge of information security regulations applicable to WSP Preferred Master's degree in IT, Computer Science, Engineering or related field WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.