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Sales Audit Analyst
Staples Canada, Richmond Hill, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Sales Audit Analyst, your primary responsibility will be to review the Point-of-Sale (POS) and Order Management System (OMS) transaction data for accuracy. This involves balancing out cashiers, cash registers, and/or an entire store day, which validates the totals from POS and OMS against the calculated and tendered totals of transactions. Specifically, you will: • Distribute financial reports to various levels of management • Audit store cash deposits against each transaction day • Review the stores' cash reporting package and ensure its accuracy and completeness • Audit store POS transaction postings to the AS400 and work with IT to ensure missing transactions are recovered and posted • Responsible for the reconciliation of the staples gift card program for retail stores, B2B and corporate orders • Report non-compliance and fraud to store operations and loss prevention • Support the stores with the Staples credit programs • Work with store managers and supervisors to resolve issues regarding financial variances • Liaise with external service providers (such as banks and Staples Credit issuers) to resolve customer escalations and disputes related to their transactions at Staples • Fulfill corporate gift card requests • Distribute chargebacks received from the bank to the stores • Provide support to the stores on customer chargeback resolutions • Data entry of tax-exempt customer information submitted by stores Some of what you need • 2-3 years of work experience in an accounting or related field • University degree or equivalent with a finance focus • Good understanding of a retail POS system, experience in daily cash reconciliations (deposit preparation, key-punching in AS400) and preparation of the weekly sales audit package would be assets • Basic understanding of financial statements and concepts is required • PC skills (i.e. Excel) are required • Knowledge of AS400 system is a definite asset • Bilingualism in French/English is a definite asset • Curious • Approachable • Passionate • Solution finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • Office Environment (Hybrid - remote working and the office.) #bringyourpassion
Office supervisor
S&F QURESHI CONSULTING Incorporated, Oakville, ON, CA
Job Description:Job Post Start Date: March 14, 2024Job Post End Date: May 10, 2024LanguagesEnglishWage: $31.73 per hourEducationSecondary (high) school graduation certificate or equivalent experienceExperience1 to less than 7 monthsResponsibilitiesTasksTrain workers in duties and policiesPrepare and submit reportsEnsure smooth operation of equipmentResolve work related problemsCo-ordinate, assign and review workEstablish work schedules and proceduresRequisition or order materials, equipment and suppliesArrange for maintenance and repair workCo-ordinate activities with other work units or departmentsPropose improvements to methods, systems and proceduresProvide customer serviceConduct sales transactionsPlan, organize and oversee operational logistics of the organizationSupervision1 to 2 peopleExperience and specializationComputer and technology knowledgeMS AccessMS ExcelMS OutlookMS PowerPointMS WordMicrosoft PublisherMicrosoft VisioAdditional informationPersonal suitabilityEfficient interpersonal skillsExcellent oral communicationExcellent written communicationFlexibilityInitiativeJudgementOrganizedReliabilityTeam player
Parts & Service Supervisor
Wajax Limited, Toronto, ON
The Opportunity Accountable/responsible for ensuring all service calls are addressed in a timely and effective manner; supervise available parts reps, technicians and resources to maximize productivity and proficiency to meet targets. The Role Responsible for day-to-day support of the business of Parts & Service sales to customers Executes initiatives that contribute to long-term operational excellence and maximizes efficiencies including service, warranty programs and parts operations at the branch Supervise Parts Reps and Service Technicians to ensure repair profit margin performance and customer service are met Provide coaching and training for all Parts Reps and Service Technicians Work with customers, suppliers and co-workers to fulfill parts & service orders and inquiries within service and cost expectations. The Candidate Education: Post-secondary degree or diploma in Commerce, general business or other related discipline. Skilled trade certification considered on asset Work Experience: 2-4 years of relevant work experience. Previous experience in the automotive, truck or mobile equipment service industry considered an asset. Qualified technician or Journeyman is an asset. Knowledge: Experience working with equipment repairs, trouble shooting and generating quote labour hours Proficiency: Microsoft Office, including Outlook, Excel, Word and PowerPoint The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements. Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.
Sales Support Supervisor
Rogers, Vancouver, BC
Sales Support Supervisor Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.Rogers Sports & Media is seeking a Sales Support Supervisor to manage the BC coordinator team.Overseeing the regional sales support staff across BC, the position will lead the team and develop a singular sales support solution for the Vancouver, Fraser Valley, Victoria, and Whistler/Squamish sales offices. The position will report directly to the GSM (Director) Rogers Media BC. What you will do: Manage a local/regional BC sales support staff Assist in day-to-day coordinator work and training when necessary, including but not limited to Salesforce, S4M, Wide Orbit, Operative etc. Streamline workflows and suggest priority areas Activate policies and procedures to be executed by all sales coordinators across the region Develop sales support staff through on-going development plans and regular performance reviews Assess coordinator skills and in-market demands and build a plan to ensure all coordinators can alleviate administrative requirements from the sales team Provide administrative assistance/executive assistance as needed to the BC Director of Sales and Market Sales Managers Liaise with all functional workgroups including but not limited to, BC&I, production/creative, traffic, credit/AR, Salesforce and digital teams Ongoing formalized and consistent team communication and coordination of work Regular formal meetings with coordinators Consistent communication to sales and management teams on any updates and requirements for the RSM Marketplace, Salesforce, order systems etc. Provoke thought leadership amongst the sales coordinators Assist in the retention and growth of advertising revenue across multiple media platforms including television, radio and digital and OOH Ensure the coordinator team is equipped to build professional, consistent, creative, and high-level PowerPoint Presentations Ensure the team is aligned on the processes regarding handling of all discrepancies/credit procedures and reporting of all to clients/account team Provide proficient and timely service to internal and external customers Oversee the management and updating of the client database Oversee and ensure the preparation of media kits and update sales materials as required Oversee or prepare weekly sales reports Respond to agency & client calls/requests Track and process invoices and expenses Other duties as required Operate within the Rogers Sports & Media sales guidelines and uphold Rogers values. Assist with event planning and ticket distribution What you will bring: Curiosity and drive for constant learning A keen eye for detail and the ability to anticipate needs Strong organizational skills with the ability to prioritize in a fast- paced sales environment. Creative problem solver Solid understanding of business professionalism and the ability to work in a collaborative team environment. Excellent communication and interpersonal skills. Self-motivator Self-sufficient, disciplined, enthusiastic, and a positive can-do attitude. High proficiency in MS Office - PowerPoint, Excel, Outlook Advanced usage required, ability to build high level sales decks in PowerPoint, macro creation and beyond in excel is a must Experience in Salesforce and S4M is required; Wide Orbit, and/or Operative a benefit. We will consider transferable skills to be an asset, so if you are missing any of the requirements you are encouraged to still apply as applicants will be measure based on a full range of skillsets Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 2440 Ash St (094), Vancouver, BC Travel Requirements: No Selection Posting Category/Function: Sales & Account Support Requisition ID: 278424At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Vancouver, BC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Sales Support, Advertising, Database, Equity, Manager, Sales, Marketing, Technology, Finance, Management Apply now »
Sales Administrator - OpenRoad Toyota Peace Arch
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Sales AdministratorStatus:Full-TimeDealership: Surrey HondaDepartment:SalesWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Responsible for inventory, including monthly orders, and locating vehicles from other dealers. Stocking in all new units in a timely and efficient manner. Working alongside the Finance & Insurance Office to ensure vehicles get to the appropriate person for the remaining procedures. Tracking and checking all added costs for new and used vehicle deals such as costs of accessories. Confirm all added costs are put into each vehicle sale to ensure the commission is calculated without error. Responsible for dealership demos and D Plates- registration, insurance, and updates. Assist the bank with quarterly inventory count and updating of demo changes. Supporting the sales team by assisting the Product Advisors in updating their incoming sold units, and advising them on the time frame and possibility of locating a vehicle. Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Good interpersonal skills; ability to communicate with others and to assimilate and understand information while maintaining a great deal of professionalism. The ability to work effectively with all levels of the organization. Strong computer skills (internet & MS Office), with the ability to maintain records using a computerized system. Ability to make sound decisions in a manner consistent with the essential job functions. Previous Reynolds & Reynolds experience A valid British Columbia Driver's License with a good driving record. Administrative / Receptionist experience required. Internal Candidates MUST apply by filling out the Internal Endorsement Form on SharePoint. Failure to complete the form will cause a delay in your application.We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Supervisor-Marketing
Marriott International, Goa, Any, India
Additional Information Marcom ExecutiveJob Number 24057644Job Category Sales & MarketingLocation Fairfield by Marriott Goa Benaulim, Benaulim Beach Road, South Goa, Goa, Goa, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYPromote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/03/2024 03:47 AM
Sales Associate
Stokes Inc. - Head Office, Dartmouth, NS
Join our team!We are looking for enthusiastic and innovative candidates with a vision for success.Stokes is a leader in the sale of kitchen, cooking, tabletop and home décor products and has over 100 stores. We are looking to fill the following position:Sales AssociateImmediate supervisors: Store Manager and Assistant Store ManagerMain objectivesEffectively assist the Manager and Assistant Manager to achieve company objectives in terms of sales, hours and profitability, according to company policies. Ensure that the image and standards of customer service are in accordance with company policies.ResponsibilitiesMust adhere to work schedules as postedTimely and accurate completion of various jobs:Markings to be done according to deadlines set by the head officeRed tags and tabs to be placed according to deadlines set by head officePostings to be placed according to current promotions and as directed by head officeMust maintain a good team atmosphereMust receive, unpack and place merchandise in appropriate locationsAll other tasks as requested by the managerRequirementsEnjoy working with the publicGood interpersonal skillsSuccessful completion of high schoolPrevious experience in the retail environment would be an assetPlease send your resume by email: [email protected] with www.DeepL.com/Translator (free version) Enjoys working with the publicGood interpersonal skillsSuccessful completion of high schoolPrevious experience in the retail environment would be an asset
Sales Associate
Stokes Inc. - Head Office, Bedford, NS
Sales AssociateYou are the missing ingredient! Join the Stokes/Thinkkitchen family, a proudly Quebec-based retailer with over 100 stores across the country. We offer competitive benefits and a great work environment!Immediate Supervisors: Store Manager and Assistant Store ManagerMain objectivesEffectively assist the Manager and Assistant Manager to meet company objectives in terms of sales, hours and profitability, in accordance with company policies. Ensure that the image and standards of customer service are consistent with company policies.ResponsabilitiesMust adhere to work schedules as postedSpeed and accuracy of execution of the various works :Markdowns to be made according to deadlines set by the head officeRed labels and tabs to be placed according to the deadlines set by the head officePosting to be placed according to current promotions and as directed by head office.Must maintain a good atmosphere of team spiritReceiving, unpacking and placing the goods in the appropriate places.Any other tasks as requested by the managerExigencesEnjoys working with the publicA lot of people skillsSuccessful completion of secondary schoolPrevious experience in the retail environment would be an assetBenefits Participation in a monthly bonus planFlexible scheduleContest for employeesSpecial price for the purchase of productsContinuous training and advancement possible. Enjoys working with the publicGood interpersonal skillsSuccessful completion of high schoolPrevious experience in the retail environment would be an asset
Sales associate
Stokes Inc. - Head Office, Bedford, NS
Sales Associate You are the missing ingredient! Join the Stokes/Thinkkitchen family, a proudly Quebec-based retailer with over 100 stores across the country. We offer competitive benefits and a great work environment! Immediate Supervisors: Store Manager and Assistant Store Manager Main objectives Effectively assist the Manager and Assistant Manager to meet company objectives in terms of sales, hours and profitability, in accordance with company policies. Ensure that the image and standards of customer service are consistent with company policies. Responsabilities Must adhere to work schedules as posted Speed and accuracy of execution of the various works : Markdowns to be made according to deadlines set by the head office Red labels and tabs to be placed according to the deadlines set by the head office Posting to be placed according to current promotions and as directed by head office. Must maintain a good atmosphere of team spirit Receiving, unpacking and placing the goods in the appropriate places. Any other tasks as requested by the manager Exigences Enjoys working with the public A lot of people skills Successful completion of secondary school Previous experience in the retail environment would be an asset Benefits Participation in a monthly bonus plan Flexible schedule Contest for employees Special price for the purchase of products Continuous training and advancement possible. Please send your CV by email: [email protected]
Sales associate
Stokes Inc. - Head Office, Dartmouth, NS
Sales Associate You are the missing ingredient! Join the Stokes/Thinkkitchen family, a proudly Quebec-based retailer with over 100 stores across the country. We offer competitive benefits and a great work environment! Immediate Supervisors: Store Manager and Assistant Store Manager Main objectives Effectively assist the Manager and Assistant Manager to meet company objectives in terms of sales, hours and profitability, in accordance with company policies. Ensure that the image and standards of customer service are consistent with company policies. Responsabilities Must adhere to work schedules as posted Speed and accuracy of execution of the various works : Markdowns to be made according to deadlines set by the head office Red labels and tabs to be placed according to the deadlines set by the head office Posting to be placed according to current promotions and as directed by head office. Must maintain a good atmosphere of team spirit Receiving, unpacking and placing the goods in the appropriate places. Any other tasks as requested by the manager Exigences Enjoys working with the public A lot of people skills Successful completion of secondary school Previous experience in the retail environment would be an asset Benefits Participation in a monthly bonus plan Flexible schedule Contest for employees Special price for the purchase of products Continuous training and advancement possible. Please send your CV by email: [email protected]
Sales Support Software Trainer - Automotive Dealership
Equest, Milton, ON
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Automotive Sales Software Trainer (DTO Trainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Calgary office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Experience in the sales area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Fluent in English (speaking, reading, writing) Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.
Sales Support Software Trainer - Automotive Dealership
Equest, Calgary, AB
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Automotive Sales Software Trainer (DTO Trainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Calgary office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Experience in the sales area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Fluent in English (speaking, reading, writing) Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.
Front Office Supervisor
Marriott International, Sydney, New South Wales, Australia
Job Number 24062411Job Category Rooms & Guest Services OperationsLocation Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia VIEW ON MAP Schedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAt the heart of local communities, Sheraton brings people together-both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Front Office Supervisor because together, we are better. Start your career at Sheraton, where you don't just work - you belong.Position Summary: Be the connecter and facilitator of collective power and supervise the front office team, supporting them with general operational tasks Be an expert on the hotel and the surrounding community, know it inside and out to exceed guest expectations Assist guests arriving and departing the hotel through the check in and departure process Handle general enquiries, creating meaningful guest experiences that are tailored to the guests requirements Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings Take guest reservations and perform cash handling & credit card responsibilities Oversee service standards whilst identifying and implementing improvement initiatives Be a confident and welcoming supervisor, creating a community that empowers your team to grow and reach their potential Plan and execute team building activities for your team as together we are better.About You: Experience with OPERA property management system or similar Relevant experience in a similar supervisory role Working rights in Australia Enthusiastic to escalate your career Self-motivated, driven and energized in a fast-paced environment Armed with smart solutions and a can-do attitudeOur Benefits: Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program Opportunity to receive Employee Referral Incentives and get paid for working with your friend Work for the Largest Hotel Network in the World which values equality, diversity and inclusivenessSheraton Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90 years. Apply now!When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/09/2024 10:00 AM
Sales Manager - NSO Delhi
Marriott International, Gurugram, Any, India
Job Number 24062426Job Category Sales & MarketingLocation Gurgaon Area Office, Vatika Towers 5/F Block B, Gurugram, Haryana, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution.CANDIDATE PROFILE Education and Experience 4-year bachelor's degree in Finance and Accounting or related major; no work experience required. OR 2-year degree from an accredited university in Finance and Accounting or related major; 1 year experience in finance and accounting or related professional area. CORE WORK ACTIVITIESManaging Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned. Coordinates, implements and follows up on Accounting SOP audits for all areas of the property. Complies with Federal and State laws applying to fraud and collection procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances credit card ledgers. Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary. Maintaining Finance and Accounting Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Submits reports in a timely manner, ensuring delivery deadlines. Ensures profits and losses are documented accurately. Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Maintains a strong accounting and operational control environment to safeguard assets. Completes period end function each period. Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. Demonstrating and Applying Accounting Knowledge Demonstrates knowledge of job-relevant issues, products, systems, and processes. Demonstrates knowledge of return check procedures. Demonstrates knowledge of the Gross Revenue Report. Demonstrates knowledge and proficiency with write off procedures. Demonstrates knowledge and proficiency with consolidated deposit procedures. Keeps up-to-date technically and applying new knowledge to your job. Uses computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information. Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Additional Responsibilities Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Demonstrates personal integrity. Uses effective listening skills. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict effectively. Informs and/or updates the executives and the peers on relevant information in a timely manner. Manages time well and possesses strong organizational skills. Presents ideas, expectations and information in a concise well organized way. Uses problem solving methodology for decision making and follow up. Makes collections calls if necessary. Ability to travel approximately 75% - 80% of the time. Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/09/2024 08:52 AM
Supervisor-Housekeeping
Marriott International, Lucknow, Any, India
Job Number 24036689Job Category Housekeeping & LaundryLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYInspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/10/2024 04:59 PM
Sales Support Professional_Export System
Siemens, Thane, Any, India
We at Smart Infrastructure Division in Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. As the trusted partner for the development and extension of an efficient and reliable power infrastructure that industry and the portfolio they need.JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE.Your new role - challenging and future-oriented:. Receive and acknowledge order with sign-off from sales/acquisition team as per defined process (checklists/documents) and protocols.. Transfer Techno-commercial order related details to engineering as per defined process (order input documents) and protocols once the order is received from sales/acquisition after thorough review.. Review and identify along with proposals order requirements for non-standard, long lead items, etc. and take appropriate actions to ensure project timelines are maintained.. Monitor job milestones and ensure delivery adherence.. Perform the commercial review (payment terms, LD etc..) as well as offer validity of bought-out materials.. Co-ordinate and obtain the technical clarification / attend KOM with Customer.. Collaborate with proposals, engineering, and factory for design, documentation, manufacturing, and testing activities to ensure timely execution of order as per defined milestones.. Submit drawings to customers, incorporate customers' comments and will visit customers for approvals if required.. Maintain order documentation inline with project requirements ensuring archiving and easy retrieval during and post order completion.. Interface with customers and other stakeholders to clarify and resolve engineering & project related issues.. Responsible for change and claim management to maintain/exceed profitability of order.. Arrange for dispatch clearance from customer & co-ordinate with factory for dispatch.. Handling of bought-out equipment like bus duct, Control and relay panels, adaptors, site activity, etc.. Responsible for handling post-supply/site queries and creating the CFR on receipt of quality related site complaints and coordinating with customer service & logistics team for dispatches.. Stay closely connected with the customers/regional companies and provide extensive support to the customers on a regular basis.What do I need to qualify for this job?. Bachelor's degree in electrical engineering or its equivalent. Minimum 5-8 years' experience in order/project management. Good knowledge of switchgear fundamentals, great understanding and interpretation of customer technical specifications and Single Line Diagram.. Sound background of Medium & Low Voltage products / Systems.. Possess strong negotiation and convincing skills.. Good communication skills with great Customer orientation. a high level of motivation, sense of urgency, and energetic approach to job duties and requirements along with team working skills.. Must have excellent verbal, written communication, and presentation skills to communicate technical information within Siemen and customers.. Strong interpersonal skills, ability to work and prioritize in a fast-paced environment is essential forsuccess.. Proven track record of interacting professionally and positively with all levels of the organization.. Excellent organization and time management skills with ability to manage and respond to changing priorities.. Competent with Microsoft Office suite (Excel, Word, PowerPoint, etc.), PowerBI, etc.. This profile requires travel to Siemens factories and customer sites as per need.WE'VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU?We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow.Salary: . Date posted: 04/10/2024 02:20 PM
Sales Coordinator - 12 Month Contract
Marriott International, Mississauga, Any
Additional Information 1 Year ContractJob Number 24059122Job Category Sales & MarketingLocation Central Canada Sales Office, 2425 Matheson Blvd. E. Suite 100, Mississauga, ONT, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? YRelocation? NPosition Type Non-ManagementPerform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Notification to Applicants: Central Canada Sales Office takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/06/2024 02:49 PM
Sales Coordinator - 6 Month Contract
Marriott International, Mississauga, Any
Additional Information 6 Month ContractJob Number 24059160Job Category Sales & MarketingLocation Central Canada Sales Office, 2425 Matheson Blvd. E. Suite 100, Mississauga, ONT, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? YRelocation? NPosition Type Non-ManagementPerform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Notification to Applicants: Central Canada Sales Office takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/06/2024 02:46 PM
Sales Support Representative
Equest, Mississauga, ON
It's fun to work in a company where people truly BELIEVE in what they're doing!Job Description: Ingram Micro is the business behind the world's brands reaching nearly 90 percent of the world's population. We focus on cloud, advanced, and specialty technology solutions, in addition to mobility and commercial/consumer technologies. Our market reach, diverse solutions portfolio, and digital platform Ingram Micro Xvantage™ set us apart. We have approximately 27,000 associates committed to serving our more than 161,000 customers and 1,500 vendor partners worldwide. Learn more at www.Ingrammicro.com . Ingram Micro has earned Great Place to Work Certification™ for 2023-2024 in Canada! This prestigious recognition reflects our commitment to our people and our culture. Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey! The position is a hybrid role based in our Mississauga, Ontario office with the opportunity to work 2 days remotely per week. Ingram Micro is situated in a multi-story building equipped with accessibility features for individuals with disabilities. About this role: This role is for our licensing desk team. You will have a shared mailbox and receive requests. Answering customer inquiries and following up with customers about their order status. Tracking sales leads, coordinating quotes and booking orders, providing customer service, and managing customer accounts. This role, includes maintaining SLA's (service level agreements) with our customers and suppliers.Position Summary:Prepares product/license quotes as needed for pre-sales customers.Ensures all sales orders are processed efficiently and accurately and that delivery deadlines are met.Provides support to a sales team (inside/outside) representatives.Works with sales management, sales reps, and credit teams to process customer orders and/or change orders.Verifies and reviews the accuracy of orders.Responsible for monitoring overall account activity for assigned group.Tracks data and creates reports regarding market conditions, sales results, team earnings, etc.Takes orders on self-qualified leads when appropriate.What you bring to the role:Typically requires a four-year college degree or equivalent experience.0-2 years of functional experience.Must be organized and have a strong attention to detail.Entry-level professional individual contributor on a project or work team.Work is closely supervised. Problems faced are not typically difficult or complex.Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.Uses company standard policies and procedures to resolve issues in which answers can be readily obtained.Work is reviewed regularly by the supervisor or more senior peers.*This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all of these duties.At Ingram Micro, certain roles are eligible for additional rewards, including merit increases, annual bonuses, or sales incentives. These awards are allocated based on position level and individual performance. Canadian associates have access to flexible Healthcare, Dental, Vision, well-being benefits and perks, critical illness, disability coverage, mental health support, paid time off, RRSP Matching and much more!Equal Opportunity StatementAs a diverse and inclusive organization, we encourage individual achievement and recognize the strength of a diverse workforce. Ingram Micro Canada is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Accommodations for job applicants are available on request, please contact us by sending an email to [email protected] . This email box is designed to assist with accommodations through the hiring process. Emails sent for non-accommodation-related inquiries, such as following up on an application, will not receive a response. In your email, please provide contact details, and preferred contact method and describe the accommodation so we can work with you to assist.Ingram Micro's Commitment to ESG (Environment, Social & Governance)Ingram Micro is a values-driven organization and our commitment to ESG performance is a statement about who we are and our desire to make a difference each day through the way we do business. Through our IngramMicroESG program, we establish policies, programs, and practices to achieve continuous improvement on the Environmental, Social and Governance areas that are most significant to our stakeholders. Learn more about our ESG initiatives and read our ESG reports here - Ingram Micro ESG.
Supervisor, Facility Administration
City of Mississauga, Mississauga, ON
Req ID: 24948 Vacancy Type: Permanent Number of Positions: 1 Closing Date: 04/28/2024 Job Summary This role oversees customer service operations at a community centre, which includes part-time staff supervision, handling cash transactions, managing citywide program registrations, and administering City subsidy programs. Key duties also comprise weekly revenue reports, marketing efforts, data collection, and ensuring the smooth operation of the customer service desk. The role is guided by the strategic priorities of the Recreation and Culture Division, and it requires effective communication and efficient administration of various City services. This is to serve both internal and external customers of the City of Mississauga, with a strong emphasis on customer service and operational efficiency. Duties and Responsibilities Hire, train, schedule and supervise part-time administrative staff in the customer service area Verify daily sales revenue reports, reconcile daily deposits, and prepare statistical/financial reports Oversee all financial transactions at the community centre front desk, including maintaining a balanced master float and deposit revenue Develop and implement cash handling policies Provide comprehensive training to frontline staff and monitor training through SuccessFactors audits Schedule staff to cover working hours, provide administrative leadership to outdoor pools and satellite facilities Provide leadership within the planning and development of City initiatives, prepare staff agreements, and address performance issues with part-time direct reports Skills and Qualifications Diploma in recreation and/or business leadership training, with a minimum of 3 to 5 years of administrative experience, including supervisory or leadership roles Proficiency in Microsoft Office software, SAP, and Registration Management System, with experience in cash handling and inventory control Excellent oral and written communication skills, with the ability to establish effective working relationships and provide excellent customer service Standard First Aid/CPR C/AED certification (or willingness to obtain within 6 months of employment), and willingness to travel between City of Mississauga facilities Physical ability to lift supplies/materials up to 25 lbs, with the ability to work in a demanding office/community centre environment. Hourly Rate/Salary: $ 76,313.00 - $ 101,753.00 Hours of Work: 35 Work Location: Malton CC Department/Division/Section: CMS/Community Services Dept , CMS/Recreation & Culture Division , North District Non-Union/Union: Non Union A Criminal Record and Judicial Matters Check (Level 2) or Vulnerable Sector Check (Level 3) will be required of the successful candidate, at their own expense, to verify the absence of a criminal record for which a pardon has not been granted. We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online. All personal information is collected under the authority of the Municipal Act. Equity, Diversity and Inclusion The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent. Learn more about the City’s commitment to Equity, Diversity and Inclusion. Accommodations The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.