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Retail Manager, Sales and merchandising
Staples Canada, Granby, QC
Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Divisional Sales Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results based on your sales strategy for a specific area of the store; maximizing sales, hunting for internal and external referral opportunities and connecting new and existing customers to all our channels to ensure the customers' working and learning goals are met. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. • Provide leadership and support the sales culture at the store, with a specific focus on the assigned area. • Own and nurture the customer experience. • Drive the referral-based business development to grow sales and customer loyalty. • Provide team leadership through hiring, onboarding, learning & development, and coaching. • Manage costs and meet all operational and financial metrics. • Support loss prevention and compliance. • Ensure the store location is maintained to standard. Some of what you need • 3 years of Retail Management experience • Proven track record of achieving customer service excellence and sales results • Affinity with technology • Be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Other Job Title Suggestions • Retail Manager, Sales and Merchandising Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Exposure to moderately disagreeable levels of noise generated by the copy equipment and the ringing of the telephone and internal paging system. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends. #bringyourpassion Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Retail Manager, Sales and merchandising
Staples Canada, Prince Albert, SK
Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Divisional Sales Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results based on your sales strategy for a specific area of the store; maximizing sales, hunting for internal and external referral opportunities and connecting new and existing customers to all our channels to ensure the customers' working and learning goals are met. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. • Provide leadership and support the sales culture at the store, with a specific focus on the assigned area. • Own and nurture the customer experience. • Drive the referral-based business development to grow sales and customer loyalty. • Provide team leadership through hiring, onboarding, learning & development, and coaching. • Manage costs and meet all operational and financial metrics. • Support loss prevention and compliance. • Ensure the store location is maintained to standard. Some of what you need • 3 years of Retail Management experience • Proven track record of achieving customer service excellence and sales results • Affinity with technology • Be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Other Job Title Suggestions • Retail Manager, Sales and Merchandising Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Exposure to moderately disagreeable levels of noise generated by the copy equipment and the ringing of the telephone and internal paging system. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends. #bringyourpassion Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Retail Manager, Sales and merchandising
Staples Canada, St. John's, NL
Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Divisional Sales Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results based on your sales strategy for a specific area of the store; maximizing sales, hunting for internal and external referral opportunities and connecting new and existing customers to all our channels to ensure the customers' working and learning goals are met. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. • Provide leadership and support the sales culture at the store, with a specific focus on the assigned area. • Own and nurture the customer experience. • Drive the referral-based business development to grow sales and customer loyalty. • Provide team leadership through hiring, onboarding, learning & development, and coaching. • Manage costs and meet all operational and financial metrics. • Support loss prevention and compliance. • Ensure the store location is maintained to standard. Some of what you need • 3 years of Retail Management experience • Proven track record of achieving customer service excellence and sales results • Affinity with technology • Be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Other Job Title Suggestions • Retail Manager, Sales and Merchandising Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Exposure to moderately disagreeable levels of noise generated by the copy equipment and the ringing of the telephone and internal paging system. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Retail Manager, Sales and merchandising
Staples Canada, Levis, QC
Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Divisional Sales Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results based on your sales strategy for a specific area of the store; maximizing sales, hunting for internal and external referral opportunities and connecting new and existing customers to all our channels to ensure the customers' working and learning goals are met. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. • Provide leadership and support the sales culture at the store, with a specific focus on the assigned area. • Own and nurture the customer experience. • Drive the referral-based business development to grow sales and customer loyalty. • Provide team leadership through hiring, onboarding, learning & development, and coaching. • Manage costs and meet all operational and financial metrics. • Support loss prevention and compliance. • Ensure the store location is maintained to standard. Some of what you need • 3 years of Retail Management experience • Proven track record of achieving customer service excellence and sales results • Affinity with technology • Be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Other Job Title Suggestions • Retail Manager, Sales and Merchandising Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Exposure to moderately disagreeable levels of noise generated by the copy equipment and the ringing of the telephone and internal paging system. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Retail Manager, Sales and merchandising
Staples Canada, Rouyn-Noranda, QC
Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Divisional Sales Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results based on your sales strategy for a specific area of the store; maximizing sales, hunting for internal and external referral opportunities and connecting new and existing customers to all our channels to ensure the customers' working and learning goals are met. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. • Provide leadership and support the sales culture at the store, with a specific focus on the assigned area. • Own and nurture the customer experience. • Drive the referral-based business development to grow sales and customer loyalty. • Provide team leadership through hiring, onboarding, learning & development, and coaching. • Manage costs and meet all operational and financial metrics. • Support loss prevention and compliance. • Ensure the store location is maintained to standard. Some of what you need • 3 years of Retail Management experience • Proven track record of achieving customer service excellence and sales results • Affinity with technology • Be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Other Job Title Suggestions • Retail Manager, Sales and Merchandising Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Exposure to moderately disagreeable levels of noise generated by the copy equipment and the ringing of the telephone and internal paging system. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends. #bringyourpassion Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Retail Manager, Sales and merchandising
Staples Canada, Powell River, BC
Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Divisional Sales Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results based on your sales strategy for a specific area of the store; maximizing sales, hunting for internal and external referral opportunities and connecting new and existing customers to all our channels to ensure the customers' working and learning goals are met. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. • Provide leadership and support the sales culture at the store, with a specific focus on the assigned area. • Own and nurture the customer experience. • Drive the referral-based business development to grow sales and customer loyalty. • Provide team leadership through hiring, onboarding, learning & development, and coaching. • Manage costs and meet all operational and financial metrics. • Support loss prevention and compliance. • Ensure the store location is maintained to standard. Some of what you need • 3 years of Retail Management experience • Proven track record of achieving customer service excellence and sales results • Affinity with technology • Be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Other Job Title Suggestions • Retail Manager, Sales and Merchandising Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Exposure to moderately disagreeable levels of noise generated by the copy equipment and the ringing of the telephone and internal paging system. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends. #bringyourpassion Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Retail Manager, Sales and merchandising
Staples Canada, Shawinigan, QC
Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Divisional Sales Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results based on your sales strategy for a specific area of the store; maximizing sales, hunting for internal and external referral opportunities and connecting new and existing customers to all our channels to ensure the customers' working and learning goals are met. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. • Provide leadership and support the sales culture at the store, with a specific focus on the assigned area. • Own and nurture the customer experience. • Drive the referral-based business development to grow sales and customer loyalty. • Provide team leadership through hiring, onboarding, learning & development, and coaching. • Manage costs and meet all operational and financial metrics. • Support loss prevention and compliance. • Ensure the store location is maintained to standard. Some of what you need • 3 years of Retail Management experience • Proven track record of achieving customer service excellence and sales results • Affinity with technology • Be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Other Job Title Suggestions • Retail Manager, Sales and Merchandising Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Exposure to moderately disagreeable levels of noise generated by the copy equipment and the ringing of the telephone and internal paging system. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends. #bringyourpassion Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Retail Manager, Sales and merchandising
Staples Canada, Pembroke, ON
Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Divisional Sales Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results based on your sales strategy for a specific area of the store; maximizing sales, hunting for internal and external referral opportunities and connecting new and existing customers to all our channels to ensure the customers' working and learning goals are met. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. • Provide leadership and support the sales culture at the store, with a specific focus on the assigned area. • Own and nurture the customer experience. • Drive the referral-based business development to grow sales and customer loyalty. • Provide team leadership through hiring, onboarding, learning & development, and coaching. • Manage costs and meet all operational and financial metrics. • Support loss prevention and compliance. • Ensure the store location is maintained to standard. Some of what you need • 3 years of Retail Management experience • Proven track record of achieving customer service excellence and sales results • Affinity with technology • Be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Exposure to moderately disagreeable levels of noise generated by the copy equipment and the ringing of the telephone and internal paging system. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends. #bringyourpassionStaples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Retail Manager, Sales and merchandising
Staples Canada, Sainte-Foy, QC
Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Divisional Sales Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results based on your sales strategy for a specific area of the store; maximizing sales, hunting for internal and external referral opportunities and connecting new and existing customers to all our channels to ensure the customers' working and learning goals are met. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. • Provide leadership and support the sales culture at the store, with a specific focus on the assigned area. • Own and nurture the customer experience. • Drive the referral-based business development to grow sales and customer loyalty. • Provide team leadership through hiring, onboarding, learning & development, and coaching. • Manage costs and meet all operational and financial metrics. • Support loss prevention and compliance. • Ensure the store location is maintained to standard. Some of what you need • 3 years of Retail Management experience • Proven track record of achieving customer service excellence and sales results • Affinity with technology • Be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Other Job Title Suggestions • Retail Manager, Sales and Merchandising Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Exposure to moderately disagreeable levels of noise generated by the copy equipment and the ringing of the telephone and internal paging system. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Retail Manager, Sales and merchandising
Staples Canada, Saint-Eustache, QC
Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Divisional Sales Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results based on your sales strategy for a specific area of the store; maximizing sales, hunting for internal and external referral opportunities and connecting new and existing customers to all our channels to ensure the customers' working and learning goals are met. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. • Provide leadership and support the sales culture at the store, with a specific focus on the assigned area. • Own and nurture the customer experience. • Drive the referral-based business development to grow sales and customer loyalty. • Provide team leadership through hiring, onboarding, learning & development, and coaching. • Manage costs and meet all operational and financial metrics. • Support loss prevention and compliance. • Ensure the store location is maintained to standard. Some of what you need • 3 years of Retail Management experience • Proven track record of achieving customer service excellence and sales results • Affinity with technology • Be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Other Job Title Suggestions • Retail Manager, Sales and Merchandising Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Exposure to moderately disagreeable levels of noise generated by the copy equipment and the ringing of the telephone and internal paging system. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends. #bringyourpassion Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Retail Manager, Sales and merchandising
Staples Canada, Victoriaville, QC
Please note that candidates hired into this position are eligible to receive a signing bonus. Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Divisional Sales Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results based on your sales strategy for a specific area of the store; maximizing sales, hunting for internal and external referral opportunities and connecting new and existing customers to all our channels to ensure the customers' working and learning goals are met. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. • Provide leadership and support the sales culture at the store, with a specific focus on the assigned area. • Own and nurture the customer experience. • Drive the referral-based business development to grow sales and customer loyalty. • Provide team leadership through hiring, onboarding, learning & development, and coaching. • Manage costs and meet all operational and financial metrics. • Support loss prevention and compliance. • Ensure the store location is maintained to standard. Some of what you need • 3 years of Retail Management experience • Proven track record of achieving customer service excellence and sales results • Affinity with technology • Be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Other Job Title Suggestions • Retail Manager, Sales and Merchandising Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Exposure to moderately disagreeable levels of noise generated by the copy equipment and the ringing of the telephone and internal paging system. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends. #bringyourpassion Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Retail Manager, Sales and merchandising
Staples Canada, Saint-Laurent, QC
Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Divisional Sales Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results based on your sales strategy for a specific area of the store; maximizing sales, hunting for internal and external referral opportunities and connecting new and existing customers to all our channels to ensure the customers' working and learning goals are met. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. • Provide leadership and support the sales culture at the store, with a specific focus on the assigned area. • Own and nurture the customer experience. • Drive the referral-based business development to grow sales and customer loyalty. • Provide team leadership through hiring, onboarding, learning & development, and coaching. • Manage costs and meet all operational and financial metrics. • Support loss prevention and compliance. • Ensure the store location is maintained to standard. Some of what you need • 3 years of Retail Management experience • Proven track record of achieving customer service excellence and sales results • Affinity with technology • Be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Other Job Title Suggestions • Retail Manager, Sales and Merchandising Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Exposure to moderately disagreeable levels of noise generated by the copy equipment and the ringing of the telephone and internal paging system. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends. #bringyourpassion Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Retail Manager, Sales and merchandising
Staples Canada, Dorval, QC
Who we are Staples Canada is The Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. Some of what you do As the Divisional Sales Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results based on your sales strategy for a specific area of the store; maximizing sales, hunting for internal and external referral opportunities and connecting new and existing customers to all our channels to ensure the customers' working and learning goals are met. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. • Provide leadership and support the sales culture at the store, with a specific focus on the assigned area. • Own and nurture the customer experience. • Drive the referral-based business development to grow sales and customer loyalty. • Provide team leadership through hiring, onboarding, learning & development, and coaching. • Manage costs and meet all operational and financial metrics. • Support loss prevention and compliance. • Ensure the store location is maintained to standard. Some of what you need • 3 years of Retail Management experience • Proven track record of achieving customer service excellence and sales results • Affinity with technology • Be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Other Job Title Suggestions • Retail Manager, Sales and Merchandising Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Exposure to moderately disagreeable levels of noise generated by the copy equipment and the ringing of the telephone and internal paging system. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends. #bringyourpassion Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Divisional Sales Manager
Staples Canada, Toronto, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do You will be responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results based on your sales strategy for a specific area of the store; maximizing sales, hunting for internal and external referral opportunities and connecting new and existing customers to all our channels to ensure the customers' working and learning goals are met. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. •Provide leadership and support the sales culture at the store, with a specific focus on your assigned area. •Own and nurture the customer experience. •Drive referral-based business development to grow sales and customer loyalty. •Provide team leadership through hiring, onboarding, learning & development, and coaching. •Manage costs and meet all operational and financial metrics. •As a leader in the store, you inspire your team by ensuring appropriate communication happens on a daily basis as well as by keeping them engaged and motivated to bring their best to work, every day. •You will lead, coach and manage the operational excellence and store standards for your departments. •Support loss prevention and compliance. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, your team, and our customers as a key priority. Some of what you need •3 years of Retail Management experience (or any other sector focused on customer experience) •Successful completion of high school & post-secondary education is preferred •Proven track record of achieving customer service excellence and sales results •Affinity with technology •Be a dynamic, inspiring partner to our customers and for our associates •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Other Job Title Suggestions •Retail Manager, Sales and Merchandising Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Sawmill Superintendent
Canfor, Radium Hot Springs, BC
Posting ID: 26393 Position Type: Regular City: Radium Hot Springs, BC, Canada Location: Radium You are an Industrial Leader. You're accountable, reliable and are passionate about bringing the very best out of your people. You've enjoyed success by using your strategic leadership to inspire performance excellence and your understand the importance of balancing production, maintenance, and your team's needs while being accountable to safety above all else. You also love driving consistency amongst your group foresight to anticipate and implement solutions to long range production challenges. If this speaks to you, this Sawmill Superintendent opportunity in Radium, BC might just be your calling. This is your chance to apply your education and experience to continue in your quest to be a driver of operational success. In this role you'll be a key member of the Plant Management team and as such, responsible for providing overall leadership for the sawmill and will work closely with other department heads to ensure efficient and effective divisional operations. You will be working alongside the best and brightest in the business with an innovative leader in the forest products industry. The life of a Sawmill Superintendent includes: Ensuring the highest level of workplace safety Optimizing the safety and production performance of the operation Providing direction and support for operating and supervisory personnel while fostering a highly effective working relationship with all employees Providing development for supervisory personnel Driving ongoing continuous improvement opportunities and quality control initiatives Developing cost control programs in conjunction with Division business plans and managing area spend Ensuring full compliance with applicable government regulations and corporate policies For this role, you'll come equipped with: A broad range of Industrial Leadership experience, ideally with experience in wood products manufacturing at the supervisory or superintendent level Knowledge of the sawmill or forestry industry would be considered an asset. Solid understanding and knowledge of optimization equipment and processes Strong organizational skills with the ability to lead change initiatives Come see why we're consistently rated amongst BC's Best Employers and build your career with Canfor!#LI-GS1 The salary range for this position is:$105,000 - $131,500 Please Note: The range provided is for base salary only. In addition to base salary, Canfor proudly offers its employees a comprehensive and competitive total rewards package. It features programs such as performance-based incentive plans, recognition programs, benefits, paid leaves, pension plans with base and matching contributions, savings options and robust health & well-being initiatives. We also continually invest in the development of our talent to help them thrive professionally and personally. Above all, we are proud to offer our employees a value proposition that promotes diversity, equity and inclusion and fosters an environment where talent and performance is recognized and rewarded. Don't check off every single bullet point? At Canfor, we prioritize the right fit for our organization over a strict checklist of criteria. We encourage applications from individuals whose backgrounds may not perfectly align. Our people-focused approach prioritizes safety, embraces diversity, valuing everyone's unique qualities. We believe that inclusion and diversity are crucial for our productivity, creativity, innovation, and competitive edge. Our recruitment process is fair and equitable, based on qualifications and experience. We appreciate all candidates' interest but will contact only those selected for interviews. Our hiring for various positions is ongoing and includes different screening processes such as behavioral assessments, references, and criminal record checks, depending on the role and location. #CADSJob Segment: Plant Manager, QC, Equity, Manufacturing, Quality, Finance
Organizational Development Advisor
Douglas College, New Westminster, BC
Position DetailsPosition Information Position Title Organizational Development Advisor Posting Number 02141SA Location Hybrid / New Westminster Campus Grade or Pay Level A - Pay Band 8 Salary Range (Min: $72,008, Control Point: $96,010, Max: $105,612) Placement within a salary band is typically up to the Control Point based on a review of skills, experience and internal equity. May be placed over Control Point in limited circumstances. Position Type Administration - Regular Posting Type Internal/External Regular/Temporary Temporary Employment Type Full-Time Posting Category Administration Start Date 04/01/2024 End Date 09/30/2024 Day of the Week Mondays to Fridays Shift 8:30 - 4:30 Work Arrangements This temporary, full-time position is available April 1, 2024. The position is based in the New Westminster campus with an option for a part-time work from home arrangement. Occasional travel will be required between Douglas College locations.Regular hours of work are 8:30 am to 4:30 pm, Monday to Friday What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role The Organizational Development Advisor is responsible for consulting and collaborating with a broad range of stakeholders, including but not limited to all employee groups (Faculty, Staff and Admin) and external agencies and consultants, to develop, deliver and evaluate programs that support and build individual, team and organizational knowledge and effectiveness. The position plans and implements learning, leads organization development initiatives and uses change strategies to enable performance excellence aligned with the organization's strategic objectives and Human Resources plan goals.ResponsibilitiesUnder the general guidance of the HR Manager, Organizational Development and Strategic Initiatives, the Organizational Development Advisor. • Delivers professional development and training programs and activities in accordance with adult educational principles, College strategic goals, HR Plan goals, collective agreements and College policies and procedures;• Assists and advises Supervisors, Managers, Directors, and Deans with respect to: performance management, knowledge and skills gaps, learning program design, organizational effectiveness, new HR initiatives and change management.• Provides group facilitation and coaching for strategic planning, team development and various team improvement objectives.• Works closely with Academics to deliver a broad range of Faculty focused training initiatives to the College community, including supporting senior leaders deliver training session/speakers/ workshops, coordinating the events and working with the Learning and Development Coordinator to arrange logistics and marketing.• Represents the department and serves as a resource on various College committees.• Provides consultative support to any group across the College who is hosting professional development activities.• Assists in the development of leadership programs, supervisory training programs, and other programs as needed to support College effectiveness.• Analyzes individual and group behaviour through various methods and recommends strategies for enhancing effectiveness.• Influences and supports changes in organizational behaviour. Serves as an internal consultant to facilitate team building, resolve work group conflict and develop group norms, values and culture.• Prepares reports, business cases, proposals and recommendations in support of Organization Development initiatives.• Develops and facilitates annual compliance training on respectful workplace, performance development programs and other required training• Works with College partners to execute special events including but not limited to the Retirement Reception and Recognition Celebration.• Participates on the annual College-wide Professional Development day and Speaker Series Week planning committees. Liaises with consultants and facilitators, develops theme and event structure.• Identifies improvement opportunities, and facilitates change initiatives at the organizational, divisional and departmental level.• Identifies and analyzes developments and trends in organizational development and learning and recommends innovative approaches and practices appropriate to the College environment;• Monitors trends and best practices within and outside of academic environments in order to recommend programs to enhance talent capability and meet changing College needs.• Updates and develops standard operating procedures for new organizational development initiatives with HR Manager, Organizational Development and Strategic Initiatives.• Leverages online learning platforms to increase individual and team performance.• Organizes and carries out assignments with sound judgment and a high degree of confidentiality and accuracy.• Ensures compliance with privacy and other employment-related legislation.• Performs other related duties as requested. To Be Successful in this Role You Will Need • A Bachelor's degree from an accredited institution, with a focus in Human Resources Management, Organizational Development or a related field, or an equivalent combination of education, training and experience.• A minimum of four 4 years of experience in a similar role in a complex, multi-union, public sector environment, including experience in training, needs analysis, facilitation, coaching, content development and change management. Plus 1 - 2 years of experience with online learning platforms and content curation.• Proven effective communication, planning and organizing skills are required.• Experience identifying training needs, planning and executing on a variety of initiatives.• Outstanding presentation and facilitation skills.• A strong commitment to excellence in client service.• A respectful and collaborative approach to working with others.• Comfort working with all employees and able to provide advice and direction to all levels of the College.• Professional, ethical and collaborative with a willingness to take on any task that may be required.• Proficiency with MS Office, Learning Management Systems and complex integrated Human Resources Information Systems, including creating and maintaining spreadsheets and databases. Banner HRIS experience is an asset.Our core competencies comprise the most integral pattern of skills, behaviours and/or characteristics that we believe contribute to successful outcomes and superior performance at Douglas College.To view Douglas College's 9 core competencies around 3 main themes please visit Careers at Douglas College. Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check No Posting Detail Information Open Date 03/04/2024 Close Date Open Until Filled Yes Special Instructions to Applicant Interested applicants must submit their application and all required documents online. Qualified internal applicants shall be given first consideration in filling this position. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/11994
People Experience (HR) Business Partner | Vancouver
Hudson's Bay Company, Vancouver, BC
Day in the Life: The People Experience Business (HR) Partner acts as a consultant to the General Manager on achieving excellence in all Human Resource, Office and Point of Sale (in centralized stores) services within the store while striving to meet or exceed the profit model and productivity standards. All responsibilities of the Human Resource Manager are to be executed so as to optimize the customers' & associate's experience in the store, therefore the successful candidate is expected to be on-site. What You Will Do: ● Provide counseling to Leaders on coaching to deliver results ● Manage recruitment function for assigned client group. This includes, but is not limited to; research, sourcing (cold-calling, Career Fairs, etc.), pre-screening, interviewing, qualifying, referencing and placement management ● Leads new hire orientation sessions and clearly maps out Onboarding process ● Attend and assist in running Talent Planning sessions with General Managers ● Attend and assist in planning and running Monthly Voice of Associates sessions ● Drive Talent Development ● In partnership with the HRD, conducts talent assessments for associate population to identify high potentials and to align top talent with focus businesses ● Supports the Leadership team in driving a service & sales culture that delivers an elevated service experience to our customers ● Serves as coach to the Management team to enhance the effectiveness of their leadership style and increase engagement of their teams ● Acts as a ‘change agent’ for the store to effectively support cultural transitions in support of strategic initiatives. ● Ensures effective rollout and implementation of corporate HR initiatives ● Partners with the Employee Relations Service Center to resolve escalated employee relations issues and conducts follow up where needed What You Will Need: ● Ability to work a flexible schedule, including weekends and evenings based on business needs ● Undergraduate degree and/or college diploma, preferably Human Resources or related field ● Minimum of 3 years’ experience as a Corporate Recruiter and/or HR Generalist ● Excellent communication skills and networking abilities with internal and external contacts ● Experience using a variety of sourcing channels including but not limited to social media ● Project planning/calendar management experience ● Proven track record in managing a large workload and shifting priorities ● A sense of urgency and takes initiative ● Proven ability to influence and collaborate in a matrix organization and across all levels of the organization including senior leadership ● Strong Microsoft Excel, Word and PowerPoint skills ● Previous experience with an Applicant Tracking system, an HRMS What You Can Expect: ● Competitive salary and benefits package ● Associate discount up to 40% including top brands ● Flexible work environment that allows for work-life balance Please note: Salary grade is between $70,000-$75,000. Thank you for your interest In The Bay. We look forward to reviewing your application. The Bay provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The Bay complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The Bay welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
People Experience (HR) Business Partner | Montréal
Hudson's Bay Company, Montreal, QC
Day in the Life: The People Experience Business Partner acts as a consultant to the General Manager on achieving excellence in all Human Resource, Office and Point of Sale (in centralized stores) services within the store while striving to meet or exceed the profit model and productivity standards. All responsibilities of the Human Resource Manager are to be executed so as to optimize the customers' & associate's experience in the store, therefore the successful candidate is expected to be on-site. What You Will Do: ● Provide counseling to Leaders on coaching to deliver results ● Manage recruitment function for assigned client group. This includes, but is not limited to; research, sourcing (cold-calling, Career Fairs, etc.), pre-screening, interviewing, qualifying, referencing and placement management ● Leads new hire orientation sessions and clearly maps out Onboarding process ● Attend and assist in running Talent Planning sessions with General Managers ● Attend and assist in planning and running Monthly Voice of Associates sessions ● Drive Talent Development ● In partnership with the HRD, conducts talent assessments for associate population to identify high potentials and to align top talent with focus businesses ● Supports the Leadership team in driving a service & sales culture that delivers an elevated service experience to our customers ● Serves as coach to the Management team to enhance the effectiveness of their leadership style and increase engagement of their teams ● Acts as a ‘change agent’ for the store to effectively support cultural transitions in support of strategic initiatives. ● Ensures effective rollout and implementation of corporate HR initiatives ● Partners with the Employee Relations Service Center to resolve escalated employee relations issues and conducts follow up where needed What You Will Need: ● Ability to work a flexible schedule, including weekends and evenings based on business needs. ● Undergraduate degree and/or college diploma, preferably Human Resources or related field ● Minimum of 3 years’ experience as a Corporate Recruiter and/or HR Generalist ● Excellent communication skills and networking abilities with internal and external contacts ● Experience using a variety of sourcing channels including but not limited to social media ● Project planning/calendar management experience ● Proven track record in managing a large workload and shifting priorities ● A sense of urgency and takes initiative ● Proven ability to influence and collaborate in a matrix organization and across all levels of the organization including senior leadership ● Strong Microsoft Excel, Word and PowerPoint skills ● Previous experience with an Applicant Tracking system, an HRMS What You Can Expect: ● Competitive salary and benefits package ● Associate discount up to 40% including top brands ● Flexible work environment that allows for work-life balance Thank you for your interest In The Bay. We look forward to reviewing your application. The Bay provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The Bay complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The Bay welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Human Resources Advisor - Temporary through December 2024
Coast Capital Savings, Surrey, BC
Location: Help Headquarters Job Type: Temporary through December 2024 myWork Options: In-person, Hybrid Starting Salary Range: $72,600-$90,000 Application Deadline: April 8 Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Education Verification Employment Verification References What's the job? As an HR Advisor at Coast Capital, you will provide expertise to business leaders to improve employee relations and encourage staff development. Working with the HR Business Partners, you will provide advice, guidance, and support with all HR functions across the organization. This role will be primarily accountable for divisional employee relations, investigations, whistleblower complaints, and performance improvement. In addition, you will work alongside the HR Business Partners to gather people analytics, provide support on talent projects and initiatives, and streamline and document HR advisory processes. You will assist the HR Business Partner and business leaders on organizational design initiatives. What you'll get to do. Works with the HR Business Partner advising leaders on optimal structure and reviewing rationale for changes. Helps build out job descriptions, and work with the Compensation Team for role evaluations. Provide feedback and advice to managers on performance management procedures and best practices, including guidance on the Performance Improvement Process (PIP) Maintain compliance with federal and provincial employment laws and regulations. Provide feedback and advice to managers and employees on all aspect of employment law, ensuring compliance with legislation. Advise and support the resolution of divisional employee relations issues. This involves oversight on discipline procedures, conflict resolution, and organizing and managing end to end employee relations investigations. Work with the HR Business Partner team to investigate and resolve whistleblower complaints. Support HR Business Partner on workplace strategies or business initiatives. This includes information gathering, data analysis, recommendations, and project implementation support. Review vital human resources metrics, including exit interview data, retention rates, staff turnover etc. and provide insights to HR Business Partner team. Document and work with the HR Business Partner team to streamline HR Business Partner processes. Advise and coach leaders on people policy and procedures. Coach and guide managers in resolving workplace issues to create a positive and respectful employee experience. Who are we looking for? 4+ years of previous industry experience in human resources, including experience in employee relations. Post-Secondary degree or diploma with a specialization in Business Management, Business Administration or Human Resources Management; or post-graduate certificate in HR Management preferred. Chartered Professional in Human Resources (CPHR) designation, or working towards, an asset. Previous experience navigating an HRIS. Ability to conduct research, analyze data, and make evidence-based decisions within set timeframes. Organize and prioritize work to meet deadlines. To act with tact and discretion around sensitive issues or situations and to maintain strict confidentiality. The ability to understand and maintain confidentiality. Strong attention to detail with the ability to manage multiple priorities in a fast paced and deadline driven environment. Effective communication skills, both verbal and written. Demonstrates strong listening and empathy. Confidence in engaging effectively with people at all levels in the organization. Ability to build and maintain strong working relationships. Strong attention to detail. Problem solving ability. Comfortable navigating ambiguous situations. Strong capacity for change. Ability to adapt to shifting priorities and deadlines. Team player with a collaborative mind set. Ability to attend in-person meetings at branches and Help Head Quarters Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Manager, Development and Operations
WorkSafeBC, Richmond, BC
Overview Are you an IT leader with an agile mindset and DevOps experience who is passionate about delivering value to your clients? Are you comfortable working with executives, business stakeholders and technologists? Do you strive to be an effective leader, mentoring and supporting your team and promoting strong service-oriented values? Do you have hands-on experience in the delivery of programs and projects? We are looking for a Manager, Development and Operations to manage the day-to-day development and operational activities with their teams within the Innovation & Technology (I&T) Division in accordance with best practices, policies, and standards of WorkSafeBC. In this role, you'll work under the direction of the I&T Director of Enterprise Development and Operations (EDO) and will be responsible for programs delivery, business applications development, and operational stability of the province-wide 24x7 business applications, promoting and implementing processes, including those that take advantage of the cloud and automation as well as ensuring security is foundational as part of solution delivery. How you'll make a difference: As a Manager, Development and Operationsyou'll be using leading-edge technology to help connect British Columbians to healthy and safe workplaces. Where you'll work At WorkSafeBC, we offer a model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position. In this role, you will work primarily from our Richmond office, with some flexibility to work from your home in B.C. What you'll do Collaborate with the leadership, Architecture, Common Engineering, Delivery and Security teams to define and implement quality and secured applications including an action-oriented application modernization strategy that is aligned with business objectives. Provide oversight to programs by providing structure, guidance and support to allow teams to achieve their goals and objectives. Ensure the application cloud services are optimized and cost-effective, supporting automation, monitoring and reflecting changes to business needs and demand volume. Demonstrate problem solving through problem/risk identification, innovative thinking, and mitigation with data to support decision-making. Work with the Director, Enterprise DevOps, Andre Kaminski, to develop organizational strategic goals, priorities and roadmaps based on both industry maturation, WorkSafeBC strategic objectives and Innovation & Technology progression. Build and maintain relationships with our business partners (Product Managers, Product Owners, other stakeholders) to ensure business priorities, technical stability and business concerns are understood and addressed. Working with the Delivery Service Reliability Engineering team (SRE) the incumbent will ensure consistency of the processes concerning the reliability, availability, and performance of the systems and applications, including observability, incident management, monitoring, automation and on-call rotation. Work with the Platform teams, Release Train Engineers, Solution Architects, Product Managers and People Development Managers to improve processes, including prioritizing technical debt, ensuring they are managed at an acceptable level. Assist in budget preparation and monitor forecasts and spending, including, together with FinOps and Platforms, monitoring Azure spend for applications for which you are responsible. Monitor the number of issues or technical debts per product, identifying those requiring modernization to reduce support efforts. Manage the operations of the various staff, contractors and service providers reporting to the incumbent in order to ensure efficient and effective delivery of services to internal and/or external customers. Represent or stand in for the Director, Enterprise DevOps when required. Is this a good fit for you? The ideal candidate will have: Delivery experience - supported by proven track record in successfully overseeing projects, programs and/or product deliveries. Technical expertise - a strong foundation in technical disciplines like Cloud Computing, especially Azure, and software delivery processes. Team management and leadership experience - guiding and managing medium to large teams. We're looking for someone who can: Grow their team through solid knowledge of Azure, Agile, DevOps and SAFe, knowing when and how to adapt to delivery effectively for WorkSafeBC. Drive, through a passion for improvement, the work environment to effectively and efficiently deliver and support our stakeholders, while monitoring and adjusting as we learn. Promote a service-oriented approach in providing services to external and/or internal customers. Identify, follow up, and/or respond to clients' needs and areas of concern, taking appropriate action to quickly resolve issues. Participate as a member of the management team of the Division in business planning activities and provide input into changes and initiatives. Work closely with other Divisional and/or WorkSafeBC managers in planning, program development or operational activities. Manage and direct assigned staff in maintaining high levels of service and in achieving Divisional priorities and objectives. Hire, orient, evaluate, discipline, and terminate staff as required. Assign work, set performance goals and provide feedback, coaching and developmental planning to support and motivate staff in meeting expectations. Ensure that WorkSafeBC and Divisional policies, procedures and standards are appropriately implemented within assigned area. Provides advice, guidance and direction to assigned staff and others on plans, processes and operational matters relating to areas of responsibility. Manage the financial resources within the allocated budget. Plan, develop and administer annual operating budget for the assigned area. Monitor ongoing financial reporting, investigate variances, and take corrective action as required. Your background and experience Bachelor's degree in information technology, Engineering or Computer Science. A minimum of5 years of directly related management experience. Certifications in Azure, Agile, DevOps and SAFe are assets. We'll consider an equivalent combination of education and experience. Important to know Before we can finalize any offer of employment, you must: Consent to a criminal record check and successfully meet the criminal record clearance. Confirm you're legally entitled to work in Canada WorkSafeBC's COVID-19 Employee Mandatory Vaccine Policy (the "Policy") is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect. Who we are At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province. What's it like to work at WorkSafeBC? It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for. Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self. Learn more: Discover who we are . Our benefits As a member of our team, you'll have access to services and benefits that help you get the most out of work - and life. Along with a competitive salary, your total compensation package includes: Defined benefit pension plan that provides you with a lifetime monthly pension when you retire 4 weeks of vacation in your first year, with regular increases based on years of service Benefits package that includes customizable options for health care and dental benefits, additional days off, and a health care spending account Optional leave arrangements Development opportunities (tuition reimbursement, leadership development, and more) Learn more: Find out what we offer . Salary: $124,081 - $150,758/annually Want to apply? Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date. Please note that we will be starting assessments prior to the closing date. We encourage all qualified applicants to apply . If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.