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Retail Leasing & Acquisitions Manager - Canada
LUSH Fresh Handmade Cosmetics, Vancouver, BC
Lush is known worldwide for our unique bath and beauty products. We pride ourselves on amazing skin and hair care, personalized customer service, environmental activism and a vibrant store atmosphere. Charitable giving is at the heart of our business, and we believe it's our responsibility to advocate for the environment, animals and people in need. We're passionate about giving back to organizations locally and around the world through programs such as Charity Pot. The Leasing & Acquisitions Manager - Canada plays an essential role in the management of Lush's Canadian store rental and lease agreements. The ideal candidate will play an integral role on Lush's Real Estate team, managing and negotiating deals on store relocations and expansions. This person is passionate about providing unique customer experience that elevate the brand and excels at interpersonal relationships.As a growing business, Lush needs people that can adapt and evolve to the needs of our business, analyse and interpret metrics and translate strategy into behaviors which drive sales and improve profit. Our Lush employees live with purpose, finding their personal value connection with the values of our business.Your core RESPONSIBILITIES will include: Secure key retail locations across Canada for Lush Fresh Handmade Cosmetics by acting as the primary contact for leasing questions and concerns Manage the broader real estate process from market and site selection through lease negotiations and post-opening lease maintenance (renewals, critical dates, estoppels, etc.) This includes our Retail, Corporate, Manufacturing and Distribution premises Obtain information on potential sites and provide recommendations to the Director of Real Estate Develop an annual pipeline of projects including: new locations, relocations, expansions, renewals, refits, refreshes Evaluate proposed rent packages to determine whether deals should be concluded. Work with landlords and brokers to negotiate the best economic terms possible Coordinate schedules with other departments, create and maintain schedule database Solve problems/communicate lease language to other departments, such as Payroll, Construction, Design, Retail Support. Analyze data such as sales of other tenants, mall size, demographics, etc. Analyze data for existing shops, size, sales, etc. Determine sales estimates for new shops and profitability. Manage a high volume of sites/landlord relationships. Work closely with construction/design/finance/Director of Real Estate to ensure on time opening of new shops. Work closely with legal council on leases. Provide guidance and support to finance and retail operations with respect to lease renewals, store relocations, etc. Communicate and negotiate with a network of brokers to cultivate a well-rounded retail portfolio. You bring the following QUALIFICATIONS:Required: At least 5 years previous experience in real estate either within the retail industry or with Leasing Brokerage firm Bachelors degree or equivalent experience in area of legal and or lease administration Ability to be solution oriented, while supporting Lush values Outstanding experience creating and finalizing landlord agreements. Excellent organizational skills Ability to see the larger global picture and take initiative on projects Empathetic and supportive of the team effort Preferred: Experience working with Lease Management Software Experience working with both US and Canadian Landlords/brokers Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion. We are proud to be an equal opportunity employer.We thank all interested applicants; however, only qualified candidates will be contacted.
Accounting and Transaction Advisory Senior Manager
PwC, Calgary, AB
The Capital Markets Accounting Advisory Services team ("CMAAS") at PwC is a team committed to supporting clients through moments of exceptional change by providing accounting advisory services. These services include accounting advice to our clients through acquisitions and divestitures, accounting change, ESG reporting, restructuring and capital transactions, such as IPOs, and digital transformation projects. A career within CMAAS will provide you with the opportunity to be responsible for complex financial reporting issues around transactions and other transformational events. You'll tackle client's needs with a solution-oriented approach that creatively addresses complex financial reporting problems for high profile transactions, and you'll have significant interaction with senior company management, teams, bankers, lawyers and other advisers.Meaningful work you'll be part of As an Accounting and Transaction Advisory Senior Manager you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: • Leading the team and our clients through capital market transactions ( e.g. IPO readiness, prospectuses, Business Acquisition Reports, pro forma financial statements, etc.) and various accounting change projects including GAAP conversion in contemplation of a transaction, implementation of accounting policy changes and new accounting standards, and ESG reporting • Support our Deals teams with accounting implications on specific transactions ( i.e. buy side, sell side, valuations, business combination, consolidation accounting, divestitures, etc.) • Lead project teams in supporting our clients to prepare or review accounting whitepapers, diagnostic reports, complex accounting calculations, quarterly/annual financial statements and management reporting to drive insights , typically with a manager and supervising one or more Senior Associates and reporting directly to the engagement leader • Take a leading role in understanding our clients' specific issues and developing an appropriate project plan and deliverables to meet their needs • Coach others, recognise their strengths, and encourage them to take ownership of their personal development • Work flexibly and respond promptly to ad hoc requests by clients • Responsible for overall quality of the project and project management • Contributes as a strategic thinker who identifies and takes responsibility for actively supporting the growth of the CMAAS business • Uphold the firm's code of ethics and business conduct Experiences and skills you'll use to solve • Experience managing teams in either financial accounting and reporting, a deals environment, or in public company audits • Qualified Canadian CPA or equivalent reciprocal/recognized designation • A strong technical knowledge of IFRS, US GAAP and ASPE • Emerging technical knowledge of ESG non-financial reporting frameworks, including TCFD, ISSB and GRI is beneficial • Demonstrated ability to communicate effectively and professionally with clients and the team both verbally and in written communications in relation to complex issues and project status • The ability to build relationships and to integrate with client teams working under tight deadlines • Strong Microsoft Office (Word, Excel, etc.) and an aptitude for technology and innovation are an asset • Strong analytical and problem-solving skills and an ability to work through complex and challenging client projects • Demonstrated ability to work in a multi-tasked, fast-paced and changing project-based environment with the flexibility to work overtime where client deadlines are tight • The ability to work independently and in a team environment • Demonstrated ability to manage multiple engagements and engagement types concurrently; • A coachable individual, open-minded and dedicated to self-improvement, career development and development of others • A demonstrated commitment to valuing differences and working alongside diverse people and perspectives. Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc . Your Application to PwC We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like. The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people . We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
Branch Manager In Training
BMO, Mississauga, ON
Application Deadline: 04/11/2024Address: 100 City Centre Dr, Unit 1-111Job Family Group:Retail Banking Sales & ServiceGuides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Creates innovative business development strategies, including collaborating with BMO partners to grow the business and maximize branch revenues, sales, and customer satisfaction, and minimize operating losses.Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.Conducts cold calls to prospective customers to develop new customer relationships.Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.Supports the Bank's community involvement and participates in community activities.Maintains a high-touch relationship with key branch customers and prospects within the market.Resolves customer related issues using knowledge of bank services, products, and processes.Fulfills sales and service activities for the customer in accordance with approved procedures.Recommends and implements solutions based on analysis of issues and implications for the business.Assists in the development of strategic plans.Builds the business plan for the branch.Influences and negotiates to achieve business objectives.Identifies emerging issues and trends to inform decision-making.Implements, reviews, and revises work plans.Helps determine business priorities and best sequence for execution of business/group strategy.Conducts independent analysis and assessment to resolve strategic issues.Works with internal stakeholders and colleagues to leverage sales, fulfillment, and referral opportunities to improve share of wallet, acquire new customers, and provide full financial services to customers.Ensures alignment between stakeholders.Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Communicates goals, plans, and assignments to achieve financial and customer service goals.Leads the implementation of new programs, products and processes within the branch.Coordinates the implementation of national and regional sales and service initiatives.Monitors the service request and problem resolution processes for adherence to national standards.Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.Plans and controls unit operating expenses in accordance with forecasts.Manages transactional outcomes for customer calls or defers to appropriate internal business groups.Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.Builds effective relationships with internal/external stakeholders.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with all legal and regulatory requirements for the jurisdiction.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Previous supervisory or management experience.In-depth knowledge of retail banking products and services.In-depth knowledge of competitive marketplace and trends in product offerings.In-depth knowledge of all branch operational processes and policies.In-depth knowledge of branch technologies, processes, and performance metrics.In-depth knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.Deep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Compensation and Benefits:$68,000.00 - $126,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Branch Operations Manager
RBC, Abbotsford, BC
Job SummaryJob DescriptionWhat is the opportunity?The RBC Dominion Securities Management team located in Abbotsford is looking for a Branch Operations Manager to join their team! The Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams.In addition to managing client account activities and ensuring compliance standards are met, the Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process-related training, and managing the branch facilities and equipment.What will you do?Implement Branch Directors vision and ensure branch is efficiently and effectively managed.Instrumental in managing the daily administrative operations of the branch including: approval of incoming and outgoing daily transactions, verify and action request submitted by sales support staff, verify documentation and approve account openings, etc.Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff.Ensure compliance and internal control requirements are met.Branch technology access, setup, and troubleshooting.Managing sales support within the branchWhat do you need to succeed?Must-haveCompletion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)Meticulous attention to detail and excellent time management skillsExceptional written and verbal communication skills in EnglishA professional approach to all situations to create a positive working environmentAbility to complete duties independently seeking out own answers and solutionsNice-to-haveKnowledge of RBC Dominion Securities systems and procedures, an assetExperience in the securities industry is an assetWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesThe expected base salary range for this particular position is $65,000 - $85,000 depending on your experience, skills, and registration status, market conditions and business needs.You have the potential to more through RBCs robust discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.RBCs compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:Drives RBCs high-performance cultureEnables collective achievement of our strategic goalsGenerates sustainable shareholder returns and above market shareholder valueJob SkillsAdditional Job DetailsAddress:2001 MCCALLUM RD:ABBOTSFORDCity:ABBOTSFORDCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-02-28Application Deadline:2024-05-18Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
BAND 3 - Web Access Management Operations Manager
BC Public Service, Surrey, BC
Posting Title BAND 3 - Web Access Management Operations Manager Position Classification Band 3 Union N/A Work Options Remote Location Multiple Locations, BC CA (Primary)Prince George, BC V2N4P7 CARichmond, BC V7C 4M9 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CASalary Range $86,200.00 - $122,100.01 annually Close Date 4/5/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Citizens' Services Ministry Branch / Division Enterprise Services/Cybersecurity and Digital Trust Job Summary An opportunity to provide branch direction and leadership in Web Access Management OperationsMINISTRY OVERVIEW Dedicated to making life better for British Columbians, the Ministry of Citizens' Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC , and delivers the digital face of government at www.gov.bc.ca . CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt, and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector. In addition, the ministry manages the Province's real estate assets, technology systems and equipment, and leverages procurement to increase business opportunities and create rewarding jobs that contribute to local economies and benefit individuals, families, and communities. A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best.JOB OVERVIEW Reporting to the Director of Access and Directory Management Services (ADMS), this position will oversee and manage the ADMS Single Sign On (SSO) teams that provide the day to day operational support for the suite of Access and Directory Management SSO critical service offerings that are used across the BC Government. This position will be responsible for leading teams of IT professionals within the ADMS service delivery unit that support identity, access, security, stability, availability, capacity, change and performance management services for ADMS's systems and technologies that are single sign on focused, such as but are not limited to, SiteMinder, Microsoft Azure Active Directory Integration, Microsoft Active Directory Federated Services (ADFS) and potential Keycloak integrations.The ADMS team as a whole provides the following identity, access and directory management critical services across the BC Government: 1) Web Access Management (Single Sign On (SSO) SiteMinder enterprise solution offering, Reverse Proxy, SiteMinder federation, Keycloak integrations, Common Logon Page, etc). 2) SSL Certificate offering and Internal Certificate Authority (ICA) provisioning. 3) BC Government Active Directory (IDIR) user and group management/governance as well as Directory Synchronization Services. 4) MS Active Directory and MS Azure Active Directory services (ADFS, Oath/SAML 2.0 SSO integrations, SaaS SSO integrations, PIM, MFA, Azure Conditional Access Policies, Azure Intrusion Protection Policies, Azure Defender for Endpoints: Servers, Domain Controller Farm Management, etc).Job Requirements:• Certificate or higher in the computer science field, OR • An equivalent combination of education, training and experience may be considered. • Minimum two (2) years' experience supervising technical staff. • Three (3) years' experience in technical operations in a complex application environment, supporting a large, diverse, corporate business enterprise with critical system needs. Preference may be given to more years of experience. • Three (3) years' experience leading and resolving complex staff and/or client issues. Preference may be given to more years of experience. • Minimum One (1) year experience delivering or supporting Identity and Access services. • Minimum One (1) year experience negotiating and managing information technology contracts. • Minimum One (1) year experience in a leadership role that ensure teams provide expert customer service support within a shared service model.Preference may be given to applicants with one(1) or more of the following: • Experience supervising staff in a union environment. • Experience supporting technical application environments related to Identity and Access. • Experience supporting Identity and Access service offerings related to any of the following: MS Azure, MS Azure AD, SiteMinder, MFA, Azure Conditional Access, Keycloak. • Experience managing information technology contracts within a Government environment. • Diploma or higher in the computer science field.For questions regarding this position, please contact [email protected] .About this Position: Currently there is one (1) permanent opportunity available. The position headquarters will be Victoria, Vancouver, Richmond, Surrey and Prince George Remote work is allowed, this position can work up to full time from their home in British Columbia subject to an approved telework agreement. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations. An eligibility list may be established to fill future permanent and/or temporary vacancies across the Ministry of Citizens' Services. To learn more about these B.C communities you can click on the Hello BC link here! Employees of the BC Public Service must be located in BC at the time of employment. This position is excluded from union membership.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Leadership and Management
Branch Manager in Training
BMO, Kamloops, BC
Application Deadline: 04/20/2024Address:1180 Columbia St W, Unit 101-FBoldly Grow the Good. Join BMO's customer satisfaction award winning Personal Banking team as a Branch Manager in Training for the BC North East & Yukon Market where you'll learn through our online, self-directed education, mentorship, and live branch coaching observations with other successful leaders in the market over a 12 month period and become a leader of a branch of your own. This team and the leadership group cares about you and your development which means you can pave the way to drive your skills, learning and career growth with BMO!Bring your creative winning spirit and energy to lead, collaborate, inspire and coach the front-line sales and service teams along with creating and executing on business planning, community engagement, and branch operational engagements and initiatives. This is a chance to accelerate your career and live in the marvel of nature in Northern British Columbia, a thriving economy, and a bounty of opportunities balanced with a comfortable, relaxed lifestyle. Please NOTE: For the first 12-24 months, this role requires 100% flexibility to work at any branches in the BC North, East and Yukon Region where the successful candidate will go through training to lead, inspire, and grow a branch team and their career as a Branch Manager with BMO. You will guide, direct, and coach employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.Contributes to the achievement of business objectives by conducting sales calls, establishing a personal referral network, and other business development activities.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.Conducts cold calls to prospective customers to develop new customer relationships.Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.Supports the Bank's community involvement and participates in community activities.Maintains a high-touch relationship with key branch customers and prospects within the market.Resolves customer related issues using knowledge of bank services, products, and processes.Fulfills sales and service activities for the customer in accordance with approved procedures.Builds the business plan for the branch.Influences and negotiates to achieve business objectives.Identifies emerging issues and trends to inform decision-making.Implements, reviews, and revises work plans.Helps determine business priorities and best sequence for execution of business/group strategy.Conducts independent analysis and assessment to resolve strategic issues.Ensures alignment between stakeholders.Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Communicates goals, plans, and assignments to achieve financial and customer service goals.Leads the implementation of new programs, products and processes within the branch.Coordinates the implementation of national and regional sales and service initiatives.Monitors the service request and problem resolution processes for adherence to national standards.Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.Plans and controls unit operating expenses in accordance with forecasts.Manages transactional outcomes for customer calls or defers to appropriate internal business groups.Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.Builds effective relationships with internal/external stakeholders.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with all legal and regulatory requirements for the jurisdiction.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Previous supervisory or management experience - preferred.In-depth knowledge of retail banking products and services.Advanced knowledge of competitive marketplace and trends in product offerings.Working knowledge of branch operational processes and policies.Working knowledge of branch technologies, processes, and performance metrics.Working knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:6Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Branch Manager Trainee
BMO, Calgary, AB
Application Deadline: 04/07/2024Address:595 8th Ave SW West Tower**Please note that you can be placed in any branch within Central Calgary at the completion of your training**Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.Contributes to the achievement of business objectives by conducting sales calls, establishing a personal referral network, and other business development activities.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.Conducts cold calls to prospective customers to develop new customer relationships.Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.Supports the Bank's community involvement and participates in community activities.Maintains a high-touch relationship with key branch customers and prospects within the market.Resolves customer related issues using knowledge of bank services, products, and processes.Fulfills sales and service activities for the customer in accordance with approved procedures.Builds the business plan for the branch.Influences and negotiates to achieve business objectives.Identifies emerging issues and trends to inform decision-making.Implements, reviews, and revises work plans.Helps determine business priorities and best sequence for execution of business/group strategy.Conducts independent analysis and assessment to resolve strategic issues.Ensures alignment between stakeholders.Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Communicates goals, plans, and assignments to achieve financial and customer service goals.Leads the implementation of new programs, products and processes within the branch.Coordinates the implementation of national and regional sales and service initiatives.Monitors the service request and problem resolution processes for adherence to national standards.Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.Plans and controls unit operating expenses in accordance with forecasts.Manages transactional outcomes for customer calls or defers to appropriate internal business groups.Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.Builds effective relationships with internal/external stakeholders.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with all legal and regulatory requirements for the jurisdiction.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Previous supervisory or management experience - preferred.In-depth knowledge of retail banking products and services.Advanced knowledge of competitive marketplace and trends in product offerings.Working knowledge of branch operational processes and policies.Working knowledge of branch technologies, processes, and performance metrics.Working knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:6Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Branch Manager
RBC, Cambridge Bay, NU
Job SummaryJob DescriptionWhat is the opportunity?As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work in. Sharing common goals, purpose, vision, and values with other RBC partners, you build relationships and encourage collaboration across all roles, as well as steward digital enablement and multichannel usage. As a team leader, you support the ongoing development of staff through consistent routines to ensure a high level of employee capability and engagement.What will you do?Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experienceDeliver results and support new client acquisitions through multiple channels, including your own team and local partnersLead change and allocate resources to meet the needs of the community, growing sales, revenue, and market shareEnsure high employee engagement through recruiting, talent management, development, and career planningCoach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usageTake appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reportsWhat do you need to succeed?Must-haveMutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 yearsCompleted an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start dateMinimum 3 years in a people management roleEntrepreneurial business acquisition mindsetAbility to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital accessNice-to-haveExperience in both business and personal bankingWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensationLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamFinancial strength and strong brand to support your goalsJob SkillsBuilding Talent, Critical Thinking, Inspiring, Long Term PlanningAdditional Job DetailsAddress:4 KAMOTIK RD:CAMBRIDGE BAYCity:CAMBRIDGE BAYCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-01Application Deadline:2024-05-01Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Branch Operations Manager
RBC, Calgary, AB
Job SummaryJob DescriptionWhat is the opportunity?The RBC Dominion Securities Management team located in Calgary Downtown, 704 branch is looking for a Branch Operations Manager to join their team! The Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process-related training, and managing the branch facilities and equipment.What will you do? Implement Branch Directors vision and ensure branch is efficiently and effectively managed.Instrumental in managing the daily administrative operations of the branch including approval of incoming and outgoing daily transactions, verify and action request submitted by sales support staff, verify documentation and approve account openings, etc.Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff.Ensure compliance and internal control requirements are met.Branch technology access, setup, and troubleshooting.Managing sales support within the branchWhat do you need to succeed?Must-haveCompletion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)Meticulous attention to detail and excellent time management skillsExceptional written and verbal communication skillsA professional approach to all situations to create a positive working environmentAbility to complete duties independently seeking out own answers and solutionsNice-to-haveKnowledge of RBC Dominion Securities systems and procedures, an assetExperience in the securities industry is an assetWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesJob SkillsAdaptability, Banking Products, Branch Banking, Communication, Cross-Selling, Customer Interactions, Customer Needs, Problem Management, Teller OperationsAdditional Job DetailsAddress:333 7 AVE SW:CALGARYCity:CALGARYCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-04-01Application Deadline:2024-05-01Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Assistant Branch Operations Manager
RBC, Vancouver, BC
Job SummaryJob DescriptionWhat is the opportunity?The RBC Dominion Securities Management team located in Vancouver (Kerrisdale) is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams.In addition to managing client account activities and ensuring compliance standards are met, the Assistant Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process-related training, and managing the branch facilities and equipment.What will you do?Instrumental in managing the daily administrative operations of the branch including: approval of incoming and outgoing daily transactions, verify and action request submitted by sales support staff, verify documentation and approve account openings, etc.Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff.Ensure compliance and internal control requirements are met.Branch technology access, setup, and troubleshooting.What do you need to succeed?Must-have2-3 years of experience in Wealth Management preferably in a supporting or leadership roleMeticulous attention to detail and excellent time management skillsExceptional written and verbal communication skillsA professional approach to all situations to create a positive working environmentAbility to complete duties independently seeking out own answers and solutionsNice-to-haveCompletion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) is an assetHuman Resources (HR) and/or people leadership/management experienceKnowledge of RBC Dominion Securities systems and procedures, an assetExperience in the securities industry is an assetWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesThe expected base salary range for this particular position is $55,000 - $65,000 -- depending on your experience, skills, and registration status, market conditions and business needs.You have the potential to earn considerably more through RBCs robust discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.RBCs compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:Drives RBCs high-performance cultureEnables collective achievement of our strategic goalsGenerates sustainable shareholder returns and above market shareholder valueJob SkillsConflict Management, Customer Service, Customer Service Administration, Customer Service Management, Interpersonal Relationship Management, Online Customer Support, Oral Communications, Problem Management, Service Request Management, Time ManagementAdditional Job DetailsAddress:2052 W 41 AVE:VANCOUVERCity:VANCOUVERCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-04-02Application Deadline:2024-05-18Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Branch Manager in Training
BMO, Dartmouth, NS
Application Deadline: 04/17/2024Address: 111 Ilsley St, Suite 100Job Family Group:Retail Banking Sales & ServiceGuides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.Contributes to the achievement of business objectives by conducting sales calls, establishing a personal referral network, and other business development activities.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.Conducts cold calls to prospective customers to develop new customer relationships.Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.Supports the Bank's community involvement and participates in community activities.Maintains a high-touch relationship with key branch customers and prospects within the market.Resolves customer related issues using knowledge of bank services, products, and processes.Fulfills sales and service activities for the customer in accordance with approved procedures.Builds the business plan for the branch.Influences and negotiates to achieve business objectives.Identifies emerging issues and trends to inform decision-making.Implements, reviews, and revises work plans.Helps determine business priorities and best sequence for execution of business/group strategy.Conducts independent analysis and assessment to resolve strategic issues.Ensures alignment between stakeholders.Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Communicates goals, plans, and assignments to achieve financial and customer service goals.Leads the implementation of new programs, products and processes within the branch.Coordinates the implementation of national and regional sales and service initiatives.Monitors the service request and problem resolution processes for adherence to national standards.Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.Plans and controls unit operating expenses in accordance with forecasts.Manages transactional outcomes for customer calls or defers to appropriate internal business groups.Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.Builds effective relationships with internal/external stakeholders.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with all legal and regulatory requirements for the jurisdiction.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed. Qualifications:Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Previous supervisory or management experience - preferred.In-depth knowledge of retail banking products and services.Advanced knowledge of competitive marketplace and trends in product offerings.Working knowledge of branch operational processes and policies.Working knowledge of branch technologies, processes, and performance metrics.Working knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Compensation and Benefits:$51,800.00 - $96,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
AST MG 15R - Assistant Manager - Terrace
BC Public Service, Terrace, BC
Posting Title AST MG 15R - Assistant Manager - Terrace Position Classification Assistant Manager R15 Union GEU Work Options Location Terrace, BC V8G 1W2 CA (Primary)Salary Range $59,015.56 - $66,905.48 annually Close Date 4/24/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary Assistant Manager Assistant Manager R15About the BCLDB:The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. BC Liquor Stores is a fiscally responsible retailer of beverage alcohol that provides exemplary customer service, delivers social responsibility programs and upholds BCLDB's core values of service, relationships and results. Working in this vibrant, creative and supportive team environment will see your knowledge and skills thrive to unparalleled levels.About this role:Reporting to the Store Manager, the Assistant Manager assists in the management of a major retail operation. Responsibilities include ensuring good customer relations, supervision of staff, developing teamwork and maintaining good staff morale. The position may also assist in controlling stock levels and stock variance control and ensuring acceptable levels of security in the store for both staff and physical assets. The Assistant Manager is expected to contribute to improve the Branch image by assisting in providing support of Branch policies. The Assistant Manager is also involved in training staff, scheduling assignments, participating as required in all store duties, and may be involved in labour relations matters. Shift work is involved. This position may require lifting liquor cases up to 50 lbs. to varying heights, standing at a cash register for extended periods of time and performing warehouse duties, including frequent bending and standing. Incumbents may also operate a variety of mechanical and hand-operated equipment. Contact with the public and clerical duties are also critical components of this position. Successful completion of Serving It Right™ certification will be required prior to confirmation of any appointments of this position. Work is performed in a multi-shift retail operation.A criminal record check is required.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for permanent future opportunities may be established.Position requirements:Education and Experience: Secondary (high) school Diploma or equivalent certificate. A minimum of 6 months of recent* experience with 3 months as a supervisor, in a customer-facing, service-oriented environment. Preference may be given to those candidates with the following: Experience working as a supervisor in a retail or hospitality environment. Experience in an environment with annual sales in excess of $1 million. Experience with accountability for driving and achieving sales. Experience with visual presentation and KPIs. Degree, diploma or certificate in business or retail management or successful completion of a supervisory/leadership course. Candidates that are applying with relief time must clearly state the number of hours of relief they have at the time of this posting. *Recent experience is defined as occurring within the last 5 years.Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Steph Mitchell, HR Coordinator at [email protected] .Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Administrative Services
MGR 18R - Store Manager - Prince Rupert
BC Public Service, Prince Rupert, BC
Posting Title MGR 18R - Store Manager - Prince Rupert Position Classification Manager R18 Union GEU Work Options Location Prince Rupert, BC V8J 4M8 CA (Primary)Salary Range $64,123.59 - $72,674.35 annually Close Date 4/24/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary Store Manager ManagerR18About the BCLDB:At the Liquor Distribution Branch (LDB) our vision of 'Service. Relationships. Results.' is all about providing a valued service, building strong relationships with our stakeholders, and achieving greater results for the province.The LDB is one of two branches of government responsible for the cannabis and liquor industry of B.C. We operate the wholesale distribution of beverage alcohol and non-medical cannabis within the province, as well as the household retail brands of BC Liquor Stores and BC Cannabis Stores.BC Liquor Stores is a fiscally responsible retailer of beverage alcohol that provides exemplary customer service, delivers social responsibility programs and upholds BCLDB's core values of service, relationships and results. Working in this vibrant, creative and supportive team environment will see your knowledge and skills thrive to unparalleled levels.About this role:Reporting to the Regional Manager, the Store Manager is responsible for the management of a major retail operation with sales in excess of $5 million. This includes providing leadership and direction, controlling costs and maximizing revenue. Additional responsibilities of this position include good customer relations skills, supervision of staff, developing teamwork, maintaining good staff morale, controlling employment costs, and analyzing and producing reports. In addition, the Manager is responsible for controlling stock levels and stock variance control and is accountable for ensuring acceptable levels of security in the store for both staff and physical assets. The Manager is expected to contribute to improve the Branch image by providing support to all Branch policies. The Manager is responsible for the hiring, training and development of staff, scheduling assignments and any labour relations matters.This position may require lifting liquor cases up to 50 lbs. to varying heights, standing at a cash register for extended periods of time and performing warehouse duties, including frequent bending and standing. Incumbents may also operate a variety of mechanical and hand-operated equipment. Contact with the public and clerical duties are also critical components of this position. Successful completion of Serving It Right™ certification will be required prior to confirmation of any appointments of this position. Work is performed in a multi-shift retail operation.A criminal record check is required.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for permanent and temporary future opportunities may be established.Position Requirements:Education and Experience: Secondary (high) school Diploma or equivalent certificate. A minimum of 1 year of recent* experience as an Assistant Manager or Supervisor of a customer-facing, service environment. Experience must include direct accountability for achieving and driving sales. Preference may be given to those candidates with any of the following: Experience working in a retail or hospitality environment. Experience in an environment with annual sales in excess of $1 million. Experience with visual presentation standards and KPIs. Degree, diploma or certificate in business or retail management or successful completion of a supervisory/leadership course. *Recent experience is defined as occurring within the past 5 years. Experience must be in a confirmed position and not in a relief capacity.Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Evelyn Chen, HR Advisor at [email protected] .Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Administrative Services
Manager, Practice Enablement
RBC, Vancouver, BC
Job SummaryJob DescriptionWhat is the opportunity?RBC PH&N Investment Counsel (RBC PH&N IC) is one of Canadas leading boutique investment counselling firms with investment professionals nationwide acting exclusively for high-net-worth clients and small business owners. We provide clients with discretionary investment management and privileged access to the expertise of our RBC Wealth Management Services team which includes highly accredited lawyers, accountants, and financial planning specialists.As Manager, Practice Enablement, your role is to enable Philips, Hager & North Investment Counsel(PH&N IC) support staff and field teams to deliver an exceptional client experience. You will be responsible for effectively managing the support staff that help Investment Counsellors with their interactions with clients, as well as address any operational issues they encounter; this will be conducted by either liaising with Wealth Management Operations or driving innovative and effective operations and client practices that align to the latest/greatest thought leadership and insight.What will you do? Support the investment counsellors and their businesses in ensuring outstanding risk alerts and missing documents are actioned by teams.Help staff resolve operational issues that arise through their work, remove barriers for staff in their interactions with CWM Operations and provide appropriate escalation support for issues that require executive visibilityAccountable for sharing/contributing best practices across their entire team to drive effective operations, and leading change in their offices for any head office change initiatives andeffortsHandling talent acquisition requests and onboarding by executing the procedural aspects of managing teams as well as ensuring effective onboarding experiences for staffDevelop career goals/plans for staff, actively understand staff workload, identify learning and development opportunities, and coach staff to high performance levelsResolve teaming issues and drive effective working relationships within Investment Counsellor teamsParticipate in the regular performance management cycle, working closely with Investment Counsellors to understand staff performance, manage low performance through coaching and effective leadershipCreate an environment of employee engagement and effectiveness; also develop a talent pipeline by understanding capacity requirements and availability across staff and allocating resources effectively, as well as any potential succession plansWhat do you need to succeed? Must Have Experience in a financial services leadership capacity with strong communication skills, both spoken and writtenDemonstrated experience managing and developing people, leading large teams, and leading by motivatingStrong conflict resolution skills and ability to deal with ambiguity, organization and time management skills, attention to detail and strong communication skillsExperience in assisting wealth management teams and client facing rolesExperience leading and dealing effectively with change managementNice to Have Investment designation such as CIM or CFPUniversity DegreeWhats in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Reward Program including bonuses and flexible benefits, competitive compensation,Leaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workOpportunities to take on progressively greater accountabilitiesThe expected salary range for the above position is $62,000 - $110,000 depending on factors including but not limited to the candidates experience, skills, registration status; market conditions; and business needs. This position may be eligible to receive a discretionary/variable incentive payment.RBCs compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:Drives RBCs high-performance cultureEnables collective achievement of our strategic goalsGenerates sustainable shareholder returns and above market shareholder valueJob SkillsCoaching Others, Communication, Customer Needs, Customer Service Management, Identifying Sales Opportunities, Interpersonal Relationship Management, Long Term Planning, Negotiation, Performance Management (PM), Sales, Sales Activities, Team ManagementAdditional Job DetailsAddress:VANCOUVER MAIN BRANCH (B), 1055 GEORGIA ST W:VANCOUVERCity:VANCOUVERCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-04-08Application Deadline:2024-04-29Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
STO 27R - Provincial Business Applications Manager
BC Public Service, Campbell River, BC
Posting Title STO 27R - Provincial Business Applications Manager Position Classification Scientific/Technical Off R27 Union GEU Work Options Hybrid Location 100 Mile House, BC V0K 2E0 CABella Coola, BC V0T 1C0 CABurns Lake, BC V0J 1E0 CACampbell River, BC V9W 6Y7 CAChilliwack, BC V4Z 1A7 CACranbrook, BC V1C 7G5 CADaajing Giids, BC V0T 1S0 CADawson Creek, BC V1G 4X3 CAFort Nelson, BC V0C 1R0 CAFort St James, BC V0J 1P0 CAHazelton, BC V0J 1Y1 CAKamloops, BC V2H 1B7 CAMackenzie, BC V0J 2C0 CAMerritt, BC V1K 1B8 CAMultiple Locations, BC CA (Primary)Nelson, BC V1L 6K1 CAPort Alberni, BC V9Y 8Y9 CAPort McNeill, BC V0N 2R0 CAPowell River, BC V8A 5G7 CAPrince George, BC V2N4P7 CAQuesnel, BC V2J 6W6 CASmithers, BC V0J 2N0 CASquamish, BC V8B 0H3 CASurrey, BC V4P 1M5 CATerrace, BC V8G 1W2 CAVanderhoof, BC V0J 3A0 CAVernon, BC V1T 9V2 CAVictoria, BC V9B 6X2 CAWilliams Lake, BC V2G 5M1 CASalary Range $80,652.20 - $91,992.70 annually Depending on the successful candidate's location, a bi-weekly isolation allowance may apply. Close Date 4/22/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Ministry of Forests Ministry Branch / Division IROD, Engineering Branch Job Summary Apply your expertise and passion for innovation to this rewarding career opportunityThe Ministry of Forests is responsible for the sustainable management of resilient forests and rangelands for the benefit of all British Columbians, and protection of B.C.'s archaeological and heritage resources. Overseeing a land base of 94.8 million hectares, the Ministry supports the sustainable management of forest resources, the prosperity, viability and competitiveness of industries that use them, and public access for a wide range of activities such as hunting, fishing and recreation. The Ministry is responsible for policy development, operational management and implementation, and oversees over the relevant statutes and associated regulations.The Engineering Branch provides province wide strategic leadership in the operational delivery of the Engineering program by providing for a safe provincial resource road network which balances industrial, commercial and public use while considering available resources and minimizing the impacts to the environment. The Engineering Branch is responsible for the development, implementation and monitoring of the Engineering program by ensuring compliance with all relevant Acts, Regulations, government policy, engineering standards, agreements and operational plans.This position leads the development and enhancement of provincial Engineering and Road related applications capitalizing on opportunities to maximize the use of business applications to further program goals. As the senior provincial expert, this position relies on a comprehensive understanding of operational forestry to provide professional-level input into proposed enhancements of Ministry applications and the electronic submission frameworks that link Engineering applications to Ministry systems. The role includes: developing short- and long-term business applications plans; analyzing business and operational requirements and linking these requirements to business applications and providing business support and extension services.Job Requirements: Bachelor of Science in Forestry or related science-based natural resource management degree specializing in forestry, and five years specialist-level related experience, or an equivalent combination of education and experience such as a Master's Degree and three years related work experience. Diploma in forestry, or natural resource management specializing in forestry, and seven years specialist-level related experience or an equivalent combination of education and experience. At least 5 years of experience using spatial and numerical analysis tools (specifically ESRI ArcGIS and Relational Database Management Systems). Forestry experience including engineering and tenures management as well as experience in several of the following disciplines: operational planning, silviculture, timber harvesting, various certification initiatives and forest health. Experience working on complex land and resource management issues. Related experience also includes: Organizing, managing and leading diverse and complex projects simultaneously. Managing systems development and project lifecycle. Preference may be given to applicants who: Haveexperience developing and managing contracts to achieve business goals. Are registered or eligible to immediately with the Forest Professionals British Columbia (FPBC) as a Registered Professional Forester (RPF). Have experience with the Corporate Bridge Register (CBR). For questions regarding this position, please contact [email protected] .About this Position:These positions may be based in any BC location with a Ministry of Forests office. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations. Flexible work options are available; these positions may be able to work up to 2 days at home per week subject to an approved telework agreement. An eligibility list may be established to fill future permanent or temporary vacancies. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO- Please do not submit a cover letter as it will not be reviewed.Resume: YES- Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES- You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required. Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile. Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Natural Resource Sector, Scientific and Technical
Branch Operations Manager (Operations)
RBC, Vancouver, BC
Job SummaryJob DescriptionWhat is the opportunity?The RBC Dominion Securities Management team located in Vancouver is looking for a Branch Operations Manager to join their team! The Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams.This specific position will focus on the operations of a large branch in downtown Vancouver. Other duties will include client account activities and ensuring compliance standards are met. The Branch Operations Manager fulfils a diverse role which also includes liaising with internal departments, providing software and process-related training, and managing the branch facilities and equipment.What will you do?Implement Branch Directors vision and ensure branch is efficiently and effectively managed.Instrumental in managing the daily administrative operations of the branch including: approval of incoming and outgoing daily transactions, verify and action request submitted by sales support staff, verify documentation and approve account openings, etc. Responsible for premise and branch operational needs.Responsible for technology initiatives and needs.Ensure compliance and internal control requirements are met.What do you need to succeed?Must-haveStrong technical and operational skills and experience.Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH).Meticulous attention to detail and excellent time management skills.Exceptional written and verbal communication skills in English.A professional approach to all situations to create a positive working environment.Ability to complete duties independently seeking out own answers and solutions.Nice-to-haveKnowledge of RBC Dominion Securities systems and procedures, an asset.Experience in the securities industry is an asset.Whats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.Leaders who support your development through coaching and managing opportunities.Ability to make a difference and lasting impact.Work in a dynamic, collaborative, progressive, and high-performing team.A world-class training program in financial services.Whats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.Leaders who support your development through coaching and managing opportunities.Ability to make a difference and lasting impact.Work in a dynamic, collaborative, progressive, and high-performing team.A world-class training program in financial services.The expected base salary range for this particular position is $65,000 - $85,000 depending on your experience, skills, and registration status, market conditions and business needs.You have the potential to earn considerably more through RBCs robust discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.RBCs compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:Drives RBCs high-performance culture.Enables collective achievement of our strategic goals.Generates sustainable shareholder returns and above market shareholder value.Job SkillsAdaptability, Banking Products, Branch Banking, Communication, Cross-Selling, Customer Interactions, Customer Needs, Problem Management, Teller OperationsAdditional Job DetailsAddress:VANCOUVER MAIN BRANCH (B), 1055 GEORGIA ST W:VANCOUVERCity:VANCOUVERCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-04-08Application Deadline:2024-05-04Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Leg Assembly - BAND 3 - Human Resources Manager
BC Public Service, Victoria, BC
Posting Title Leg Assembly - BAND 3 - Human Resources Manager Position Classification ABC Access Union N/A Work Options Hybrid Location Victoria, BC V9B 6X2 CA (Primary)Salary Range $98,503.02 - $123,128.78 per annum Close Date 4/24/2024 Job Type Temporary (Auxiliary) Temporary End Date Ministry/Organization BC Public Service -> Other Public Sector Ministry Branch / Division Legislative Assembly of BC Job Summary Human Resources Manager Competition: LA242502 Department: Human Resource Operations Position Type: Auxiliary Full-Time (1 year) Salary Range: $98,503.02 - $123,128.78 per annum Close Date: Wednesday, April 24, 2024 at 12:00pm (PDT)POSITION SUMMARYEmployees of the Legislative Assembly of British Columbia (Assembly) provide professional non-partisan services to support the democratic institution of Parliament and its members through procedural advice, administrative support and information services. The Assembly is an autonomous employer, separate from the administrative framework of B.C. government ministries and agencies.The Human Resource Operations department is seeking an experienced, service-oriented and collaborative leader, with deep experience as a human resources generalist, for the auxiliary full-time position of Human Resources Manager.Reporting to the Director, Human Resource Operations, the Human Resources Manager is responsible for providing leadership to the operational HR team, while supporting a wide range of HR services and programs such as recruitment, onboarding, performance management, employee relations, and administration, that support the Legislative Assembly's strategic objectives. The Manager plays a critical role in planning and implementing HR initiatives that maintain compliance with employment laws and regulations, fostering a positive work environment that promotes employee engagement and productivity, and providing service excellence to clients.QUALIFICATIONSApplicants must be/have: A post-secondary degree in human resources management or a related program, plus at least five years of related generalist HR experience with progressive levels of responsibility, including human resources leadership, or an equivalent combination of education and experience. Preference may be given to candidates with the following: A Chartered Professional in Human Resources (CPHR) designation. Please refer to the job description for a full list of duties and qualifications.WHAT WE OFFER Career development- We support continuing education by providing innovative, inclusive and diverse learning opportunities for growth, skill development and career advancement. Community, engagement and recognition- We value teamwork, collaboration and connection. Employees have the opportunity to interact and engage through projects, committees, working groups and events. Together, we celebrate and acknowledge each other's outstanding achievements and contributions. Extended health benefits -We provide eligible employees with a competitive benefits package, which includes extended health and dental, basic life insurance, an optional family funeral benefit plan, optional life insurance, optional accidental death and dismemberment, travel medical insurance, sick leave and long-term disability benefits. Flexible work options- We offer remote work and flexible work arrangements for a greater work-life balance. Health and wellness- We promote employee health and wellness by providing access to an employee assistance program, an in-house fitness room, secure bike storage and a reduced-cost bus pass through the BC Transit ProPASS program. We also offer an infant and family wellness room, a meditation room and a sustainable commuting and active living program that provides reimbursement for fitness and wellness activities. Location, location, location- We provide employment in an architectural landmark, the Parliament Buildings, which overlooks Victoria's Inner Harbour on the edge of the downtown core, close to shops, restaurants, cafes and parks. Retirement benefits- We offer a generous pension plan with the Public Service Pension Plan where contributions are made by both the employee and Legislative Assembly. This pension plan provides employees with a lifetime monthly pension when they retire. Vacationbenefits- We offer four weeks of annual vacation time to start, or 8 percent vacation pay. For more information about our organization, go to https://www.leg.bc.ca/learn-about-us/working-here .APPLICATION REQUIREMENTSPlease submit cover letter and résumé through our job board portal by 12:00pm (PDT) on Wednesday, April 24, 2024. For questions please email [email protected]:The Legislative Assembly of British Columbia is an equal opportunity employer committed to establishing an inclusive, equitable, and accessible environment for all. All qualified applicants will receive consideration for employment without regard to race, national origin, age, religion, disability, sexual orientation, gender identity or expression, marital status or any other basis protected by applicable law. We encourage applications from members of communities that are disadvantaged on any grounds under the B.C. Human Rights Code, including Indigenous Peoples, people of colour, people of all genders and sexualities and people with disabilities.We are committed to ensuring that reasonable accommodations are made available to persons with disabilities during the recruitment, assessment, and selection processes. Applicants requiring reasonable accommodation at any point in the application or interview process, please contact [email protected] .We would like to thank everyone in advance for applying as only those shortlisted will be contacted. An eligibility list may be established and/or auxiliary positions may be considered for future conversion to regular status. Lesser qualified applicants may be under-implemented or appointed at a lower classification. A Criminal Record Check (CRC) will be required as a condition of employment.All positions at the Legislative Assembly require applicants to be at least 16 years old and eligible to work in Canada.You must be a Canadian citizen or permanent resident to accept a permanent job offer. If you have a valid temporary work permit, you may be eligible for temporary (auxiliary) work, but only until your work permit expires or is renewed.The Legislative Assembly of BritishColumbiavalues diversity and is an equal opportunity employer.Human Resources Legislative Assembly of British Columbia E-mail: [email protected] | Telephone: 250-387-5532 | Web: www.leg.bc.ca For inquiries please visit our FAQ page or contact us .Job Category Human Resources, Leadership and Management
AST MG 16R - Assistant Manager - Kelowna
BC Public Service, Kelowna, BC
Posting Title AST MG 16R - Assistant Manager - Kelowna Position Classification Assistant Manager R16 Union GEU Work Options Location Kelowna, BC V1Z 2S9 CA (Primary)Salary Range $60,662.32 - $68,654.25 annually Close Date 5/1/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary Assistant Manager Assistant Manager R16About the BCLDB:The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. BC Liquor Stores is a fiscally responsible retailer of beverage alcohol that provides exemplary customer service, delivers social responsibility programs and upholds BCLDB's core values of service, relationships and results. Working in this vibrant, creative and supportive team environment will see your knowledge and skills thrive to unparalleled levels.About this role:Reporting to the Store Manager, the Assistant Manager assists in the management of a major retail operation. Responsibilities include ensuring good customer relations, supervision of staff, developing teamwork and maintaining good staff morale. The position may also assist in controlling stock levels and stock variance control and ensuring acceptable levels of security in the store for both staff and physical assets. The Assistant Manager is expected to contribute to improve the Branch image by assisting in providing support of Branch policies. The Assistant Manager is also involved in training staff, scheduling assignments, participating as required in all store duties, and may be involved in labour relations matters. Shift work is involved. A criminal record check is required.This position may require lifting liquor cases up to 50 lbs. to varying heights, standing at a cash register for extended periods of time and performing warehouse duties, including frequent bending and standing. Incumbents may also operate a variety of mechanical and hand-operated equipment. Contact with the public and clerical duties are also critical components of this position. Successful completion of Serving It Right™ certification will be required prior to confirmation of any appointments of this position. Work is performed in a multi-shift retail operation.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for permanent future opportunities may be established.Position requirements:Education and Experience: Secondary (high) school diploma or equivalent certificate. A minimum of one year of recent* experience as an Assistant Manager or Supervisor in a customer-facing service-oriented environment. Experience must include direct accountability for achieving and driving sales. Preferred qualifications: Experience working in a retail or hospitality environment. Experience in an environment with annual sales in excess of $1 million. Experience with visual presentation standards and KPIs. Diploma or certificate in Business, Retail Management, OR courses in Leadership/Supervision. *Recent experience is defined as occurring within the past 5 years. Experience must be in a confirmed position and not in a relief capacity.Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Celina Tse, HR Coordinator at [email protected] .Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Administrative Services
Assistant Branch Manager Advisor Trainee
RBC, Gull Lake, SK
Job SummaryAs an Assistant Branch Manager Advisor, your strong client-focused and advice-oriented approach, combined with your flexibility and adaptability, are essential for leading and coaching your team. Together, you deliver an exceptional client experience and maximize opportunities through an emphasis on sales enablement and coaching, digital education and usage, and collaboration with RBC partners. Your ability to foster long-lasting relationships and provide professional advice allows you to contribute to the success of your clients, your business, and your community. Further, you support the ongoing development of your team through consistent routines to ensure a high level of employee capability and engagement.Job DescriptionThe successful Candidate for this role will train at our Gull Lake SK RBC Branch and once training is complete MUST be mobile to travel to other locations within the Southern Saskatchewan MarketWhat will you do?Ensure high employee engagement through talent management, development & career planningDeliver results through strong sales management routines and coaching abilityProvide professional advice and education with an ability to address complex credit and investment personal & business needsCollaborate with market leading professionals in financial planning, retirement planning, home equity finance specialists & business banking experts to ensure clients receive customized, expert advice.Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experienceModel & coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usagePartner with your manager to ensure operational effectiveness of the branch and maximize the performance of the teamAddress local community needs through appropriate recruitment and management practicesWhat do you need to succeed?Must-haveMinimum of 2-3 years experience in a relationship management role within the financial industry (i.e. Banking Advisor, Financial Advisor)Experience in a coaching / leadership role, or acting as a mentor to service or sales professionalsMutual Funds accreditation (IFIC or CSC) and at least 2 years of licensed mutual fund sales experience within the last 3 yearsCompletion of an acceptable mutual fund branch management exam (BCO) offered by the CSI or ability to write the exam within 4 months of start dateDemonstrated success delivering / coaching to providing advice to clients resulting in strong client relationships and superior sales resultsNice-to-haveStrong communication and decision-making skills, with the ability to communicate and lead changeStrong multi-tasker and self-starter who is comfortable working independently, as well as in a flexible environmentA post-secondary diploma/degree, ideally in Commerce, Business Administration or related experienceWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensationLeaders who support your development through coaching and managing opportunitiesA world-class training program in financial servicesA collaborative dynamic culture where personal initiative and hard work are recognized and rewardedJob SkillsAdditional Job DetailsAddress:1188 CONRAD AVE:GULL LAKECity:GULL LAKECountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-10Application Deadline:2024-05-01Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Assistant Branch Operations Manager
RBC, Toronto, ON
Job SummaryJob DescriptionWhat is the opportunity?The RBC Dominion Securities Management team located in Toronto is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the Assistant Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process-related training, and managing the branch facilities and equipment.What will you do?Instrumental in managing the daily administrative operations of the branch including: approval of incoming and outgoing daily transactions, verify and action request submitted by sales support staff, verify documentation and approve account openings, etc. Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff.Ensure compliance and internal control requirements are met.Branch technology access, setup, and troubleshooting.Support branch management team with administrative functions, including: coordinating branch presentations, managing branch expenses, property management, etc.What do you need to succeed?Must-haveMeticulous attention to detail and excellent time management skillsExceptional written and verbal communication skills in EnglishA professional approach to all situations to create a positive working environmentAbility to complete duties independently seeking out own answers and solutionsNice-to-haveCompletion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) is an assetKnowledge of RBC Dominion Securities systems and procedures, an assetExperience in the securities industry is an assetWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesJob SkillsConflict Management, Customer Service, Customer Service Administration, Customer Service Management, Interpersonal Relationship Management, Online Customer Support, Oral Communications, Problem Management, Service Request Management, Time ManagementAdditional Job DetailsAddress:ROYAL BANK PLAZA, 200 BAY ST:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-04-12Application Deadline:2024-06-01Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.