We use cookies to improve the user experience, analyze traffic and display relevant ads.
Details Accept
Enter position

Overview of salaries statistics of the profession "Automotive Fleet Supervisor in Canada"

Receive statistics information by mail
Unfortunately, there are no statistics for this request. Try changing your position or region.

Recommended vacancies

Mechanic
First Transit Canada, Abbotsford, BC
Join First Transit Canada as a Mechanic or Apprentice MechanicFirst Transit, a leader in fixed-route, paratransit, shuttle bus and fleet maintenance services, is now hiring a Red Seal Commercial Transport, Heavy Duty, Automotive or Apprentice Mechanic.Successful candidate will be joining a great team working on newer fleet of BCTransit CNG buses in a modern clean BCTransit facility. First Transit offers competitive wages, excellent benefit package, monthly tool allowance and tool replacement program.First Transit is proud to offer:We offer compressed shifts with 3 days off, monthly tool allowance and tool replacement programConsistent full-time, year-round workAn excellent benefits package with full medical and dental plans and RRSP Program with company contributionPaid holidays & vacationOngoing online & in person trainingOpportunities for career advancementA great work environment!Mechanic Responsibilities:Diagnose and perform accurately all phases of vehicle and equipment repair under minimal supervision. Repairs include brakes, engine tune-ups, suspensions, drive trains, transmissions and other repairs.Remove, overhaul and reinstall mechanical componentsPerform preventative maintenance (PMs), safety inspections and annual maintenance inspections.Notify supervisor of potentially dangerous equipment and corrective action takenEvaluate completed work prior to release and seek approval where requiredLead road calls and emergency services as necessary.Adhere to First Transit standards, policies and procedures.Moves vehicles safely between job and work areaPerform other responsibilities as requested or required.Mechanic or Apprentice Qualifications:Preference given to Red Seal Mechanic in Commercial Transport, Heavy Duty or Automotive tradeApprentice applicants require completion of pre-apprentice coarse in Commercial Transport or Heavy DutyValid class 5 driver's license required with the ability to obtain air endorsement with in 3 months of hireMust have appropriate mechanic's tool set.Adhere to provincial CVSE standards and Federal Motor Vehicle ActIdeal candidate will be a strong problem solverBasic computer skills.Ability to work independently as well as part of a team.Ability to work assigned shiftApply today to join our team!First Transit is a leading provider of transportation services, moving more than 350 million passengers annually. First Transit employs more than 19,500 dedicated transit professionals at more than 300 locations in the US, Canada and Puerto Rico.We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment. We encourage applications from women, persons with a disability, Indigenous peoples and members of a visible minority. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all. First is committed to providing reasonable accommodation at all stages of the hiring process and encourage all applicants who may require such accommodation to let us know.
Supervisor, Transit Maintenance
City of Mississauga, Mississauga, ON
Req ID: 24124 Vacancy Type: Permanent Number of Positions: 2 Closing Date: 05/31/2024 Job Summary Do you want to help move people across the city? Do you enjoy working in a fast-paced environment? MiWay is looking for enthusiastic individuals with a passion for leading teams, performing quality mechanical and electrical repairs on transit buses and non-revenue fleet vehicles. If that’s you, then come on board! Help the public get where they need to be, by becoming a Supervisor, Transit Maintenance . As Ontario’s third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the MiWay's vision is to be a transit system that makes Mississauga proud. MiWay's recruitment efforts are directly aligned to its mission of providing "a safe, reliable, and efficient, transit system that draws its high standards of customer care from our rich traditions of safety, service, and courtesy." Why Work for MiWay? Start with MiWay as a Full-Time Permanent Competitive Salaries Annual Salary Performance and Economical Adjustment Review Career advancement opportunities Four weeks of Paid Vacation Competitive compensation and benefits package Pension Plan (OMERS Retirement Savings Plan); Overtime Premiums And much more.... Duties and Responsibilities Under the direction of the Manager, Transit Maintenance or Assistant Superintendent of Transit Vehicle Maintenance the successful candidate: Oversees the day to day activities of the maintenance staff to ensure the effective and efficient management and coordination of vehicle inspection, repair, cleaning and overall maintenance operation Establishes and monitors attainment of objectives/performance standards and trouble shoots deficiencies Allocates personnel and equipment according to priorities; schedules maintenance of Transit vehicles and prepares work orders utilizing a computer assisted system Implements and maintains policies, procedures and standards to ensure a safe, productive and timely operation with regard to continuous improvement initiatives Motivates and assesses performance, controls absenteeism, manages disciplinary measures, handles employee issues and assist with grievances at Step 1 Ensures that employees are instructed in methods, procedures, and performance standards for all maintenance activities and operations Supports and may be called on to supervise the daily operation of the bus wash racks, fuelling stations and fare box clearing in the absence of the Washbay Supervisor Manages statistical data such as book-offs, sick absences, overtime, lieu/floater day requests, and accident/incident forms Participates in monthly maintenance meetings and ensures that maintenance records are kept up to date via input to maintenance clerk Ensures that all work adheres to the Ministry of Transportation legislated requirements Ensures that assigned staff complies with all safety requirements, Corporate policy and procedures, and Standard Practice Instructions Supports in orientation and training of new Transit Maintenance staff in Transit policies and procedures Identifies and assists with bus and bus part warranty claims and the tagging of defective components, thereby ensuring manufacturer/supplier warranty commitments are upheld Monitors the work environment to ensure tools, parts and materials are properly treated, stored or disposed of and that cores and repairable parts are returned to Stores Maintain positive employee relations by fair and equitable treatment of all staff in all areas including: assignment of work, and managing performance expectations. Conduct technical investigations and procedural quality audits, as required. Performs other related duties as assigned Promotes a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discrimination. Provides leadership in the development and implementation of inclusive and accessible policies, program and/or services for employees and customers in accordance with MiWay’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and MiWay's policies Required Qualifications Minimum of 5 years of experience as a journeyperson tradesperson, following attainment of trade certification, exposed to the full range of activities in a bus maintenance operation, with increasingly responsible work with all critical bus systems. For at least 3 years, must have increasingly responsible work and supervisory experience, and demonstrated the capability for supervising other employees. The successful candidate must hold a valid - Truck and Coach Technician (310T) certificate and maintain it in good standing, A preferred asset would be a current Ontario Government Certificate of Qualifications Automotive Service Technician (310S) as well. Must have a valid G Driver’s License; D or C Ontario Driver’s License with a “Z” endorsement is preferred with a Driving Abstract acceptable to the city. Must be able to work nights, weekends, afternoons, days, and stat holidays with various off days Must possess the ability to establish effective working relationships, with internal and external stakeholders, including staff, senior management, union executives, and public Additional Skills Detailed knowledge of Truck or Coach vehicle maintenance and repair, and manufacturer’s specifications and schematics is an asset Comprehensive knowledge of shop management practices, preventative maintenance theory, Ministry of Transportation, Ministry of Environment, and Ministry of Labour legislated requirements, and the Health and Safety Act Demonstrated ability to act as a coach and mentor through staff development Excellent oral and written communication skills, along with strong organizational skills Proven ability to create, communicate, and execute procedures and processes that foster efficiencies, and increase productivity following safe work practices and equipment operation Proven abilities in the use of database and computer applications, Thorough knowledge of mechanical, hydraulic, pneumatic, electrical, and air conditioning systems utilized on urban transit vehicles combined with a sound knowledge of diagnostic, inspection, repair, and maintenance procedures for these components and vehicle body structure Requires an understanding of the skills associated with the maintenance of urban transit vehicles (mechanical, body/paint repair, wheel/tire installation) used in a major automotive repair environment Hourly Rate/Salary: $ 86,858.00 - $ 115,812.00 Hours of Work: 40 Work Location: Mississauga Transit Department/Division/Section: T&W/Transportation&Works Dept , T&W/Mississauga Transit , MT Maintenance Non-Union/Union: Non Union A Criminal Record and Judicial Matters Check (Level 2) or Vulnerable Sector Check (Level 3) will be required of the successful candidate, at their own expense, to verify the absence of a criminal record for which a pardon has not been granted. We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online. All personal information is collected under the authority of the Municipal Act. Equity, Diversity and Inclusion The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent. Learn more about the City’s commitment to Equity, Diversity and Inclusion. Accommodations The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
Service Administrator - OpenRoad Acura Richmond
OpenRoad Auto Group, Richmond, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Service AdministratorStatus:Full-TimeDealership: OpenRoad Acura RichmondDepartment: ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Assisting and supervising daily duties of Lot Associate Assisting and supervising daily operations of Appointment Coordinators and communications with the CCC appointment bookings Controlling inputting and outputting of mobility fleet, ensuring the correct number of vehicles are inputted. Ensuring quality control of said vehicles Dispatching working into the main workshop Building and implementing processes. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 2 years of experience in customer relations. Strong organizational and people skills. Some knowledge of automotive equipment parts and accessories. Good computer skills and ability to maintain records using a computerized appointment system. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. Ability to work constructively with members from all departments within the dealership. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3946 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
123059 - Transition Services Coordinator - Allied Health
Vancouver Coastal Health, Vancouver, BC
Transition Services Coordinator - Allied Health Job ID 2024-123059 City Vancouver Work Location VGH 12th & Oak Department Transition Services Work Area GF Strong, may be deployed to Holy Family only if operationally required. Home Worksite 07 - Vancouver Acute Additional Sites GF Strong Labour Agreement Health Science Professionals Union 400 - HS Professional HSA Position Type Baseline Job Status Temporary Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Community Health Services Salary Grade 12 Min Hourly CAD $42.27/Hr. Max Hourly CAD $52.81/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Work Schedule Details May be deployed to Holy Family only if operationally required Position Start Date Allied Health End Date 11/30/2025 Position End Date - Incumbent Position ends on the listed end date or upon the return of the incumbent. Salary The salary range for this position is CAD $42.27/Hr. - CAD $52.81/Hr. Job Summary Come work as a Transition Services Coordinator with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Transition Services Coordinator with a Masters Degree to join the team in Vancouver, BC. Apply today to join our team! Experience in discharge planning of patients from an acute care setting, or experinece in a rehabilitation background are considered an asset. As a Transition Services Coordinator with VCH, you will:Lead and facilitate acute to community transitions by collaborating with the care team, assessing and evaluating clinical and functional need and coordinating community staff/resources in carrying out the care following discharge from an acute site.Provide input to the Manager, Clinical Operations Supervisor and/or Clinical Nurse Educator on the development and recommendation of changes to related Transition Services policies, procedures or protocols for care transition from acute to community.Coach and encourage acute and community colleagues to embrace new and evolving clinical pathways.Plan and facilitate clinical discussions to support safe client discharges with care teams and other health care professionals.Advise on the availability and eligibility for community services.Make community referrals based on client needs, urgency and the recommendation of the care team.Educate and provide consultation to client/family about the community services and options available to them upon discharge and the transition plan.Assess and coordinate transition of clients to long term care (LTC), utilizing clinical decision support tools (Inter-RAI MDS) as appropriate.Document and maintain client records and clinical assessments.Participate on committees as directed.Coordinate care given by others in an area or unit by assigning service priority to various Home Health teams and making/adjusting client/patient/resident assignments. Qualifications Education & ExperienceMaster’s degree in a Health Science discipline with three (3) years’ experience in an acute and/or community health setting including one (1) year experience in complex discharge planning or an equivalent combination of education, training and experience.Eligible for registration with the appropriate professional body or association, as applicable.Knowledge & AbilitiesBroad knowledge of applicable allied practice and practice within a client and family centred model of care.Broad knowledge of evidence based practice related to patient acuity and bed utilization practices within an acute care setting.Broad knowledge of other health care disciplines and their role in client care and discharge planning.Broad knowledge of home and community care.Demonstrated knowledge of hospital discharge processes, including Alternate Level of Care.Broad knowledge of clinical studies methodology and data presentation.Demonstrated ability to apply acquired analytical/investigative skills and the knowledge to effectively gather, maintain and analyze statistics.Demonstrated ability to apply critical thinking within clinical and evaluation activities.Demonstrated ability to work independently.Demonstrated ability to work collaboratively as a member of an interdisciplinary team.Demonstrated ability to provide leadership, work direction and consultationDemonstrated ability to demonstrate, facilitate and coach.Demonstrated ability to communicate orally and in writing.Demonstrated ability to communicate with, and deal effectively with, co-workers, physicians, other health care staff, clients and their families, and staff of outside agencies.Demonstrated ability to effectively deal with conflict situations.Demonstrated ability to adjust to new or unexpected events.Demonstrated ability to plan, organize and prioritize work.Demonstrated physical ability to perform the duties of the position.Demonstrated computerized software skills in word processing, databases, spreadsheets, presentations and internet access and ability to operate a computerized patient care information system.Ability to operate related equipment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Maintenance Supervisor - Afternoon
Magna International, Etobicoke, ON
Division Description Deco Automotive, a Division of Magna International is located in Rexdale and Brampton, Ontario is an automotive parts manufacturing facility that produces structural automotive components for Original Equipment Manufacturers (“OEM”) including BMW, Chrysler, Ford, General Motors, and Toyota/Lexus. Deco Automotives’ capabilities include; Stamping, Hydroforming, CNC Machining, E Coating, Steel and Aluminum Weld Assembly. We are certified in ISO/TS 16949 and ISO 14001. What Deco Offers • A great work experience with a diverse and dedicated workforce • A strong focus on safety and health and wellness (fitness membership discounts, subsidized cafeteria, and year-round access to a private park) • Four (4) paid personal days • Competitive extended health benefits • Group RRSP matching program • Profit Sharing Plan • Team appreciation lunches and events • Education Reimbursement Program • Continuous Improvement and Development Culture Your New Role Oversee the assigned maintenance area and ensure that the department operates safely and efficiently. What You Will Need to Succeed Certification of qualification from one of the following trades: Industrial Electrician, Industrial Millwright, Industrial Tool & Die Maker, Controls Technician. Completion of a technical diploma program (2 years+) from an accredited college or university. Minimum 1 year of experience in a leadership role (prefer automotive manufacturing). Minimum 5 years of experience in an industrial environment. Strong technical background in one of the following processes: Metal Forming (Stamping/Hydroforming) or Robotic Welding Assembly Lines. Knowledge, experience and formal training with the Occupational Health and Safety Act and Regulation 851 (Industrial Establishments). Excellent interpersonal and communication skills. Physically capable of performing essential duties of the job. As a Maintenance Supervisor, You Will • Facilitate the day to day operations of the maintenance department under the direction of the Maintenance Manager; • Attend daily production meetings and participate in problem solving; • Responsible for standard documentation, i.e. equipment PM’s, purchase requisitions, estimate part costs, quotations, employee performance management. • Demonstrate a high level of initiative and lead by example; • Able to coordinate a large volume of work by utilizing the assigned maintenance staff; • Provide safety instructions to the team and enforces safety rules and regulations • Committed to continuous improvement on machinery, equipment and processes; • Communicate and coordinate program changes on existing equipment with production, engineering, and management. • Administer first aid when necessary and fill out reports; • Perform regular workplace inspections in assigned maintenance area and report any hazardous conditions and/or take immediate corrective actions; • Conduct safety talks, staff meetings, and department meetings; • Be involved in accident/incident investigations and generate reports as necessary; • Ensure that new employees are trained on plant/department hazards and safe operations of equipment; • Performance management of team • Commitment to continuous improvement and work place safety. • TS16949, ISO14001, Lean Manufacturing and 5S concepts awareness and adherence, • Other duties as may be required. • Accepts personal responsibility to plan and conduct their work safety in compliance with the Occupational Health & Safety Act as well as company policies and guidelines. Additional Information Accommodations for disabilities in relation to the job selection process are available upon request. 07--Operations F--Permanent/Regular
Maintenance Coordinator - Toro
Equest, Vaughan, ON
JOB SUMMARY Established in 1979, Toro Aluminum has become the window wall and door supplier for high-rise condominiums, office buildings and hotels, across Canada, the United States and Mexico. At Toro Aluminum, we continue to maintain the highest levels of professionalism and integrity, in our relationships with our suppliers, subcontractors, architects, engineers and envelope consultants. Over the years, Toro has been committed and focused to ensure the longevity of our company, through repeat and referral business achieved by customer satisfaction in all areas including: applied testing programs, quality control, design innovations, attention to detail, competitive pricing and service minded attitudes. In order to achieve the highest possible quality standards in our industry we will strive to advocate and provide dynamic leadership in a work environment that encourages employee involvement. The Maintenance Coordinator will report to the Maintenance Manager. DIRECT AND/OR INDIRECT REPORTS None MAJOR RESPONSIBILITIES/ACCOUNTABILITIES Health and Safety Create and maintain a culture of Safety First.Works with the Health and Safety Department to ensure implementation of Toro Aluminum's OHSMS and adherence to all safety requirements.Report any known workplace hazards or violations of the Act to promptly in line with Company process. Technical/Function Assist in development and administration of preventative maintenance program.Coordinates outside contract maintenance staff including, electricians, plumbers, millwrights, rigging and HVAC providers.Manages submitted work orders and communicates with all other plant managers, supervisors and internal departments.Assists Maintenance Manager with purchasing of, equipment, parts, and other maintenance items while adhering to budget requirements.Adheres to budget requirements in making purchasing decisions.Thinks ahead about tasks that must be completed next to provide exceptional administrative support. Internal/External Customer Service Communicates clearly and often with contractors, Plant managers and supervisors, maintenance staff, and executives. Administration Supports Maintenance Manager or technicians with administrative tasks.Assist Maintenance Manager with PO's and Work completions/Packing slips, Submit to AP. EDUCATION AND QUALIFICATIONS High School diploma.Courses in mechanical drawings, electrical understanding, blueprint reading would be an asset EXPERIENCE Repair work experience. Excellent customer service and negotiation skills. SKILLS Clear verbal and written communication skills with the ability to communicate effectively with key stakeholders internally and externally.Demonstrated ability to work in a fast-paced environment.Strong team player and leadership experience recommended.Working knowledge of Microsoft Office Suite and construction related software. DEMONSTRATE COMPANY VALUES Do what you say - act with integrity so our customers and internal partners trust us to deliver results Get it done - find solutions to ensure the job gets done right Be better every day - take pride and be passionate about improving our business, safety, and quality and strive to be the best Think big picture - think long-term, be strategic and have a vision. Your investment in our business, is critical to our success. Build strong relationships - value our employees, suppliers, and advisors as an essential part of our business. Develop and maintain strong relationships with our customers, contractors and stakeholders. #INDHP
On-Site Call Center Operations Coordinator
Equest, Waterloo, ON
Position Summary: The Operations Coordinator supports the daily operations performance of the call center team. This includes the analysis and review of the day-to-day operation Overall Responsibilities: • Lead, manage and develop team through interactions and motivation• Foster a culture of team spirit and hospitality• Highly visible and accessible to team via presence• Perform supervisor duties as required• Take care of administrative supervisor related functions• Effectively manage attendance/absenteeism • Attrition risk management (alert, communicate and mitigate any potential risk) • Evaluate daily key performance indicators and identify areas of improvement.• Manage attendance, utilizing effective scheduling.• Coordinates with Account Manager to advise on operational issues.• Manages staff schedules in partnership with Workforce Management to ensure call-handling effectiveness to achieve client and company productivity goals. • Interacts and consults with HR and Training on matters of recruiting, hiring and training, performance and employee relations issues.• Demonstrate sound judgment and fairness when administering policies and procedures.• Work with Quality Assurance to meet quality standards.• Client facing - presenting MBR, QBR and WBR• Prepare daily/weekly/monthly reports and distribute to Management.• Conducts open forums and team meetings to communicate productivity and performance goals and to motivate employees.Job Requirements:Knowledge, Skills and Abilities Experience with forecasting/scheduling and related software packages. • Proven ability to manage people, processes, and technology'sStrategic thinker and tactical implementer.Experience in supporting a team in a call center site. Should possess senior management leadership abilities and skill, such as the ability to build teams and coordinate operational, organizational elements. Demonstrated experience coaching and developing individuals. Ability to influence and motivate others. Superior written and verbal communication skills. Excellent leadership and developmental skills Must have strong technical, project management, implementation and process improvement skills. General business acumen, including reporting and analysis, presentation skills, and organizational abilitiesEducation/Experience: 3-5 years call center experience Minimum 2-3 years managing operations in a call center environment Bachelor's degree in Business, Finance, Management or a related field or equivalent work experience. Experience in a leadership role in a large call center setting
Transportation Materials Person
Niagara Region, Niagara Falls, ON
Job Description JOB SUMMARY Reporting to the Supervisor Fleet Operations, the Transportation Materials Person performs the purchase, pickup and delivery of parts, materials, vehicles and equipment for fleet and traffic operations. Assist the Lead Hand in the provision of inventory stock control, including ordering, receiving, dispensing and associated documentation into the inventory management system. Accurately input information into inventory management systems. Assists Transportation staff as required. Clean and maintain stockrooms, vehicles, and equipment. QUALIFICATIONS EDUCATION Completion of Grade 12 or equivalent combination of education, training, and experience. Additional education and training related to parts/inventory management and/or purchasing would be an asset. KNOWLEDGE/EXPERIENCE Minimum of 1 to 2 years of inventory experience in an automotive, truck, transit, traffic signal, sign, and/or heavy equipment maintenance environment. Must possess sound knowledge of fleet and traffic maintenance operations and computerized inventory management systems, including barcoding systems [e.g. AssetWorks FleetFocus (M5), Cityworks AMS]. Experience working with vendors for pricing and looking up parts and products. Must have a working knowledge of the Ontario Traffic Manual (OTM), quality standards, and methods and procedures manuals. SKILLS Must possess analytical and problem solving skills. Proven written and verbal communication skills. Must be customer focused. Sound knowledge, experience and skills in Microsoft Office Suite programs (Word, Excel and Outlook). Working knowledge of and competency in fleet’s Computerized Maintenance Management System (CMMS) and inventory management systems (e.g. AssetWorks FleetFocus & Cityworks AMS). Must be capable of keeping accurate records. SPECIAL CONDITIONS Must possess and maintain a valid and unrestricted specified license for the class of the vehicle operated, a class “G” driver’s license is required. Must possess a lift truck operator’s certificate or obtain within 3 months of hire. Must possess a certificate in the Transportation of Dangerous Goods or obtain within 3 months of hire. Must complete WHMIS training. Must apply for and maintain a Corporate Purchasing Card.