We use cookies to improve the user experience, analyze traffic and display relevant ads.
Details Accept
Enter position

Overview of salaries statistics of the profession "Inventory Support Specialist in Canada"

Receive statistics information by mail
Unfortunately, there are no statistics for this request. Try changing your position or region.

Recommended vacancies

Tech Services Specialist CAN
Staples Canada, Toronto, ON
PURPOSE OF JOB Tech Services Specialist is responsible to effectively promote and sell Tech services and products, executing both in-store and in-home/business. They will install, configure, upgrade, troubleshoot and repair computer hardware and operating systems, partnering with the Warranty Depot/Matrix teams as required. They are responsible for establishing and maintaining sales and service excellence by assigning the highest priority to customer satisfaction and demonstrating quality in every aspect of work. Provides guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Dependent on store sales volume this role will effectively balance their time in Tech Services as well as direct sales floor activities. PRIMARY DUTIES AND RESPONSIBILITIES • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads and promotes selling of technology services/products and supports a selling culture in order to achieve current goals and targets. • Arranges service appointments, performs In Store/In Home/Business computer upgrades, repairs and setups and follows up with customers. • Ensures high quality execution of all technology services to minimize rework. • Provides training and coaching to associates on technology services and on the sales floor in Capital goods. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services. • Facilitates repairs to be done by the Warranty Depot or third party repair facilities to ensure satisfactory customer service standard. • Executes ETS procedures effectively. • Updates management on ongoing work that may require action or follow up in their absence. • Prioritizes time between Tech Services and the sales floor based on business needs and as directed. • Provides coverage and assistance in the technology department where business needs require and as associate training supports. • Understands and adheres to all privacy and information management policies and procedures. • Properly secures company and customer assets and physical inventory and follows all loss prevention procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, HUB, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Maintains general cleanliness of all tech room and workstations as assigned, according to company standards. • Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Where store market has been approved and sales volume supports, associate may fulfill In Home Service for multiple locations. Associate is required to review and sign off on agreement of the 'In Home Services' Guidebook and ensure their full understanding of this program prior to supporting this. KNOWLEDGE / SKILL REQUIREMENTS • Verifiable and demonstrated skill in performing services/upgrades to all types of computers. • Demonstrates strong selling ability. • Ability to make appropriate product recommendations to customers. • Capacity to communicate with customers effectively using a variety of mediums. This involves the ability to take full ownership of the customer relationship and the ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership, and the ability to effectively train and coach. • Ability to make appropriate product recommendations to customers and at times do so 'in the moment'. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently and effectively to handle their daily responsibilities and serve our customers. Ability to deal with multiple priorities and tasks at one time. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. • Able to work flexible schedule. PHYSICAL DEMANDS / WORKING CONDITIONS • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while handling technology equipment. RECOMMENDED QUALIFICATIONS Experience: • 1-2 years of previous related experience is preferred. • Technical system diagnostic and upgrades/repair experience is preferred. • Valid drivers' license is preferred. Education: • Working towards or successful completion of high school is preferred. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Human Resources & Operations Specialist
HIV Community Link, Calgary, Alberta
HIV Community Link Society is a growing organization delivering servicesthroughout Southern Alberta. As a non-profit organization we help people to learn about, prevent, and live with HIV and hepatitis C (HCV) using a harm reduction approach. We offer a fun and energetic environment that provides opportunities for you to utilize your talents and develop new skills. HIV Community Link Society is committed to employment equity.HIV Community Link Society is a growing organization delivering servicesthroughout Southern Alberta. As a non-profit organization we help peopleto learn about, prevent, and live with HIV and hepatitis C (HCV) using a harm reduction approach. We offer a fun and energetic environment that provides opportunities for you to utilize your talents and develop new skills. HIV Community Link Society is committed to employment equity. Human Resources & Operations SpecialistAt HIV Community Link, we have a clear vision: to be the place where a diverse mix of talented people want to come, to stay and do their best work. HIV Community Link’s dedication to promoting diversity, multiculturalism, and inclusion is clearly reflected in all that we do. Diversity is more than a commitment at HIV Community Link—it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and any other difference that makes us all unique. We encourage people living with HIV, visible minorities, those with lived experience, and persons with culturally diverse backgrounds to apply.We are seeking a Human Resources and Operations Specialist to lead employee recruitment, onboarding, HR file management, semi-monthly payroll processing, group benefits plan administration, management of the HRIS, management of all IT services & functions, and general facility operations management.This is a full-time position (35 hours a week), located in the Calgary office, working Monday to Friday. During the pandemic, some remote work will be possible. A flexible schedule including day, evening, and weekend availability will be required.  Key ResponsibilitiesHuman ResourcesAct as the first point of contact for HR, benefit, Payroll and HRIS queries, responding to questions, providing guidance, and escalating issues to the Executive Director when appropriate. Coordinate the full cycle recruitment process with hiring managers to fill any vacant positions, including managing job postings, pre-screening applicants, assisting with interviews, and completing reference checks. Ensure consistent documentation and completeness of Human Resources files. Facilitate the new employee onboarding process, including new employee IT and building needs Maintain records of mandatory licenses and certifications. Provide personnel policy and procedure guidance to employees and management. Support the Leadership Team with the performance review process Provide effective advice and assistance to the Leadership Team on employee relations and performance management issues including conflict resolution, progressive discipline, return to work, and accommodation requirements.  Complete annual compensation and benefits surveys and conduct a preliminary analysis of the results with a view of understanding our position relative to market.  Be an active member of the Occupational Health and Safety Committee  Payroll and Benefits AdministrationResponsible for pay and benefit related changes including salary adjustments, changes to benefits, optional contributions, and other changes that impact pay and benefits provisions. Process payroll semi-monthly using Ceridian Dayforce and PowerPay Maintain payroll process documentation as well as the records required for audit purposes and statutory compliance. Work with the accounting department to prepare for and support the annual audit process, providing the reporting, files, and documents needed. Administer the group health benefit package and RRSP plan. Support the renewal process for group benefits and coordinate re-enrollment as needed.OperationsBe the first point of contact for employees experiencing equipment, facility or technology issues.  Coordinate and manage the inventory and purchase of office supplies and program supplies Coordinate office equipment maintenance Responsible for vendor procurement and management Liaise with building owners regarding all facility upkeep and concerns. Liaise with IT consultants to troubleshoot any technology issues and ensure they are resolved in a timely manner. Manage the technology inventory and recycling/donation of old technologyOtherAssist with special projects as needed or assigned Provide general support to the Executive Director and Board of Directors as requiredQualifications/Key CompetenciesA degree or diploma in Business Administration or Human Resources Management is required and it would be of benefit to have or be working towards your CPHR designation A minimum of 2-3 years’ experience in a Human Resources Generalist role including processing payroll is required Experience using Ceridian Dayforce and/or PowerPay is preferred Excellent understanding of legislation including Alberta Employment Standards Code, Human Rights, and Occupational Health and Safety Code. Comfort with and ability to troubleshoot technology issues Excellent computer skills and proficiency in Microsoft Office. High comfort level working in a diverse environment. Displays professionalism when interacting with internal and external stakeholders. Demonstrated ability to prioritize and manage multiple projects and complete tasks with a high degree of accuracy and timeliness with minimal supervision. A criminal record check with vulnerable sector search is requiredCompensationThe starting salary range for this position is $50,000 - $55,000 per year.HIV Community Link Society offers a comprehensive health and dental benefits package, including access to EAP services and an RRSP matching program. Employees start at 3 weeks’ vacation per year, and receive additional days off including personal, sick, and professional days.Application DetailsThis position will remain open until a suitable candidate is found.  Please send your cover letter, resume, and any other relevant material to support your application via email to [email protected] quoting job reference HIVCL – 147.You must be available for in-person/online interviews. No phone calls please. We thank all applicants for their interest; however only those selected for an interview will be contacted.  
Product Management Specialist - Public Cloud
Fortinet, Burnaby, BC
DescriptionThe successful candidate will join the Product Management team, and specialize in Public Cloud products & Solutions. The PM will interface directly with partners (AWS, Microsoft, Google etc.), to build Fortinet portfolio within these environments, and manage the technical relationship between teams. The successful PM will engage with R&D, Customer Support and Sales internally, to manage technical strategies in these marketplaces. Job Requirements: • Public cloud environments (AWS, Azure, GCP etc.) or equivalent technical experience • 3+ years experience on Java/Python • Solid knowledge on source control (e.g. Git) and CI/CD • Experience on BI tools (e.g. Tableau) is desirable • Relevant technical product or project management experiences • 3+ years experience in the information security or networking solutions space, and solid understanding of the networking & security concepts • Knowledge of configuring and implementing technical security solutions (Firewalls, IPS, Antivirus, Antispam, etc.) • Understanding the layout of the design of the solution and critical thinking are key factors to be successful in this role • Understanding the business needs of the customer and ability to explain the details clearly during customer interaction and presentations is an integral part of the role • Strong communication skills (written and verbal) and professionalism • Self-motivated, detail-oriented, the ability to prioritize task and multi-task #GD #LI-CN1
Tech Support Specialist - Work from home (Bilingual French/English)
Staples Canada, Laval, QC
PURPOSE OF JOB This Technical Customer Support position is a frontline Call Centre/Chat role that will assist in facilitating solutions of all services and troubleshooting technology, computer hardware, peripheral and software related issues to both external customers as well as store associates. For technical calls, this role requires applying a systematic review, accurate diagnosis and problem solving of hardware and software related issues. Recommends tech service paths to customers based on information to provide the customer with the most convenient service. The Services Advisor Representative will utilize information on file or through previous experience to respond to technical inquiries from Customers. They will make recommendations and facilitate accepted solutions through correct service paths to customers to resolve their services request and/or repair their device including Remote, in store or on-site IT Solutions. They will be responsible for selling and sharing the value of services including services subscriptions. The objective of this position is to provide the highest level of customer service and enhance the product ownership experience through the resolution of service and technical related issues. PRIMARY DUTIES AND RESPONSIBILITIES • Receives inbound calls/chats from customers for information on services, tech services and/or advanced troubleshooting of technical products using defined problem-solving methodology • Actively engage in service solutions sales. Facilitate appropriate solutions to ensure customer loyalty. Check for existing cases and construct individual case reference files and updates case management data base / logs, documents new case or updates case information • For remote IT pathway can explain benefits of offers to customers • Charge customers remotely (via link) for services • Checks for subscription validation in customer files in ETS • Assists customers in connecting to remote platform • Assists in managing remote que and handing off tickets to available technicians • Schedule customers in booking tool for tech repair services • Document product concerns; track and forward to Team Manager • Filter problem using listening and probing skills to determine root cause. • Provide information, data and direction to the path options as required. • Research for relevant product / repair information. • Perform follow ups on existing cases and close cases as appropriate. • Diagnoses end user problems using systematic listening and probing approach • Consults internal tools, computerized data base, manuals, circulars or internal resources for information on resolution procedures • Provides information and direction as required for simple problem resolution • Initiates dispatch procedure for hardware pickup / shipment as appropriate for limited product line • Review updates regularly to remain current with product offerings • Is required to remain current on new developments and changes through ongoing circular, e-mail, manual review; attends training updates as required by industry certifications or company requirement PHYSICAL DEMANDS / WORKING CONDITIONS • Ability to cover business needs to support program (confirm hours; eventually 24/7) RECOMMENDED QUALIFICATIONS Knowledge / Skill Requirements: • Excellent communication (oral and written), interpersonal, organizational, and presentation skills. • Professional and courteous manner. • Ability to work independently and within a Team environment from home and office with minimal supervision. • Ability to multi-task and work in a very fast paced environment. • Extraordinary customer service orientation • Must be adaptable to change • Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution • Ability to coordinate and communicate effectively with other business partners to maintain exceptional high service levels in a demanding environment • Maintains constructive working relationships despite differing perspectives • Ability to negotiate skillfully in difficult situations with both internal and external groups • Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner • Ability to take initiative with strong learning skills and easily adapts to new or different changing situations, requirements or priorities • Computer literate with Windows, MAC, iOS, Android based Operating Systems experience. • Technical understanding of Internet, search engine, and networking required. • Familiar with AS400 environment • Proficient using MS Office, excel, word, PowerPoint, etc. • Strong working knowledge of computer hardware and software issues • Bi-Lingual English/French. • Familiarity with remote diagnostic software and ability to use it effectively for the purposes of fulfilling job requirements. Experience: • 1 year of help desk or 1 year technical troubleshooting plus a minimum of 2 years customer service experience preferred. Education: • Post secondary education in a related field preferred • A+ certification preferred Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537 #bringyourpassion
Tech Services Specialist CAN
Staples Canada, St. Catharines, ON
PURPOSE OF JOB Tech Services Specialist is responsible to effectively promote and sell Tech services and products, executing both in-store and in-home/business. They will install, configure, upgrade, troubleshoot and repair computer hardware and operating systems, partnering with the Warranty Depot/Matrix teams as required. They are responsible for establishing and maintaining sales and service excellence by assigning the highest priority to customer satisfaction and demonstrating quality in every aspect of work. Provides guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Dependent on store sales volume this role will effectively balance their time in Tech Services as well as direct sales floor activities. PRIMARY DUTIES AND RESPONSIBILITIES • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads and promotes selling of technology services/products and supports a selling culture in order to achieve current goals and targets. • Arranges service appointments, performs In Store/In Home/Business computer upgrades, repairs and setups and follows up with customers. • Ensures high quality execution of all technology services to minimize rework. • Provides training and coaching to associates on technology services and on the sales floor in Capital goods. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services. • Facilitates repairs to be done by the Warranty Depot or third party repair facilities to ensure satisfactory customer service standard. • Executes ETS procedures effectively. • Updates management on ongoing work that may require action or follow up in their absence. • Prioritizes time between Tech Services and the sales floor based on business needs and as directed. • Provides coverage and assistance in the technology department where business needs require and as associate training supports. • Understands and adheres to all privacy and information management policies and procedures. • Properly secures company and customer assets and physical inventory and follows all loss prevention procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, HUB, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Maintains general cleanliness of all tech room and workstations as assigned, according to company standards. • Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Where store market has been approved and sales volume supports, associate may fulfill In Home Service for multiple locations. Associate is required to review and sign off on agreement of the 'In Home Services' Guidebook and ensure their full understanding of this program prior to supporting this. KNOWLEDGE / SKILL REQUIREMENTS • Verifiable and demonstrated skill in performing services/upgrades to all types of computers. • Demonstrates strong selling ability. • Ability to make appropriate product recommendations to customers. • Capacity to communicate with customers effectively using a variety of mediums. This involves the ability to take full ownership of the customer relationship and the ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership, and the ability to effectively train and coach. • Ability to make appropriate product recommendations to customers and at times do so 'in the moment'. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently and effectively to handle their daily responsibilities and serve our customers. Ability to deal with multiple priorities and tasks at one time. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. • Able to work flexible schedule. PHYSICAL DEMANDS / WORKING CONDITIONS • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while handling technology equipment. RECOMMENDED QUALIFICATIONS Experience: • 1-2 years of previous related experience is preferred. • Technical system diagnostic and upgrades/repair experience is preferred. • Valid drivers' license is preferred. Education: • Working towards or successful completion of high school is preferred. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Tech Services Specialist CAN
Staples Canada, Etobicoke, ON
PURPOSE OF JOB Tech Services Specialist is responsible to effectively promote and sell Tech services and products, executing both in-store and in-home/business. They will install, configure, upgrade, troubleshoot and repair computer hardware and operating systems, partnering with the Warranty Depot/Matrix teams as required. They are responsible for establishing and maintaining sales and service excellence by assigning the highest priority to customer satisfaction and demonstrating quality in every aspect of work. Provides guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Dependent on store sales volume this role will effectively balance their time in Tech Services as well as direct sales floor activities. PRIMARY DUTIES AND RESPONSIBILITIES • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads and promotes selling of technology services/products and supports a selling culture in order to achieve current goals and targets. • Arranges service appointments, performs In Store/In Home/Business computer upgrades, repairs and setups and follows up with customers. • Ensures high quality execution of all technology services to minimize rework. • Provides training and coaching to associates on technology services and on the sales floor in Capital goods. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services. • Facilitates repairs to be done by the Warranty Depot or third party repair facilities to ensure satisfactory customer service standard. • Executes ETS procedures effectively. • Updates management on ongoing work that may require action or follow up in their absence. • Prioritizes time between Tech Services and the sales floor based on business needs and as directed. • Provides coverage and assistance in the technology department where business needs require and as associate training supports. • Understands and adheres to all privacy and information management policies and procedures. • Properly secures company and customer assets and physical inventory and follows all loss prevention procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, HUB, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Maintains general cleanliness of all tech room and workstations as assigned, according to company standards. • Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Where store market has been approved and sales volume supports, associate may fulfill In Home Service for multiple locations. Associate is required to review and sign off on agreement of the 'In Home Services' Guidebook and ensure their full understanding of this program prior to supporting this. KNOWLEDGE / SKILL REQUIREMENTS • Verifiable and demonstrated skill in performing services/upgrades to all types of computers. • Demonstrates strong selling ability. • Ability to make appropriate product recommendations to customers. • Capacity to communicate with customers effectively using a variety of mediums. This involves the ability to take full ownership of the customer relationship and the ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership, and the ability to effectively train and coach. • Ability to make appropriate product recommendations to customers and at times do so 'in the moment'. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently and effectively to handle their daily responsibilities and serve our customers. Ability to deal with multiple priorities and tasks at one time. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. • Able to work flexible schedule. PHYSICAL DEMANDS / WORKING CONDITIONS • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while handling technology equipment. RECOMMENDED QUALIFICATIONS Experience: • 1-2 years of previous related experience is preferred. • Technical system diagnostic and upgrades/repair experience is preferred. • Valid drivers' license is preferred. Education: • Working towards or successful completion of high school is preferred. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Tech Services Specialist CAN
Staples Canada, Sorel-Tracy, QC
PURPOSE OF JOB Tech Services Specialist is responsible to effectively promote and sell Tech services and products, executing both in-store and in-home/business. They will install, configure, upgrade, troubleshoot and repair computer hardware and operating systems, partnering with the Warranty Depot/Matrix teams as required. They are responsible for establishing and maintaining sales and service excellence by assigning the highest priority to customer satisfaction and demonstrating quality in every aspect of work. Provides guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Dependent on store sales volume this role will effectively balance their time in Tech Services as well as direct sales floor activities. PRIMARY DUTIES AND RESPONSIBILITIES • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads and promotes selling of technology services/products and supports a selling culture in order to achieve current goals and targets. • Arranges service appointments, performs In Store/In Home/Business computer upgrades, repairs and setups and follows up with customers. • Ensures high quality execution of all technology services to minimize rework. • Provides training and coaching to associates on technology services and on the sales floor in Capital goods. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services. • Facilitates repairs to be done by the Warranty Depot or third party repair facilities to ensure satisfactory customer service standard. • Executes ETS procedures effectively. • Updates management on ongoing work that may require action or follow up in their absence. • Prioritizes time between Tech Services and the sales floor based on business needs and as directed. • Provides coverage and assistance in the technology department where business needs require and as associate training supports. • Understands and adheres to all privacy and information management policies and procedures. • Properly secures company and customer assets and physical inventory and follows all loss prevention procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, HUB, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Maintains general cleanliness of all tech room and workstations as assigned, according to company standards. • Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Where store market has been approved and sales volume supports, associate may fulfill In Home Service for multiple locations. Associate is required to review and sign off on agreement of the 'In Home Services' Guidebook and ensure their full understanding of this program prior to supporting this. KNOWLEDGE / SKILL REQUIREMENTS • Verifiable and demonstrated skill in performing services/upgrades to all types of computers. • Demonstrates strong selling ability. • Ability to make appropriate product recommendations to customers. • Capacity to communicate with customers effectively using a variety of mediums. This involves the ability to take full ownership of the customer relationship and the ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership, and the ability to effectively train and coach. • Ability to make appropriate product recommendations to customers and at times do so 'in the moment'. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently and effectively to handle their daily responsibilities and serve our customers. Ability to deal with multiple priorities and tasks at one time. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. • Able to work flexible schedule. PHYSICAL DEMANDS / WORKING CONDITIONS • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while handling technology equipment. RECOMMENDED QUALIFICATIONS Experience: • 1-2 years of previous related experience is preferred. • Technical system diagnostic and upgrades/repair experience is preferred. • Valid drivers' license is preferred. Education: • Working towards or successful completion of high school is preferred. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Product Content Specialist - eCommerce (12-month contract)
Staples Canada, Richmond Hill, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Product Content Specialist, you will own the online product content experience and creation and maintenance of all product content for all eCommerce SKUs: including images, product names, product descriptions, hierarchy and attributes. You will be responsible for sourcing, proofing images and product information from vendors and communicating with internal customers to effectively support product content requirements and priorities. You will also educate stakeholders on best practices based on standard content guidelines. Managing multiple merchandising categories, each day will be fast-paced, challenging, rewarding and meaningful. Specifically, you will: •Work closely with stakeholders and vendors to collect, maintain and enhance product listings •Collect product descriptions, key bullets, attributes and images required for item setup •Train and educate stakeholders & vendors on best practices and SKU onboarding tools •Proof, edit and proactively review content to ensure accuracy and consistency with copy, images and product presentation while meeting established deadlines •Identify and correct errors (ie. images that don't match descriptions, missing key attributes, spelling) and contribute to improving product hierarchy, sorting and search results •Create and maintain online search filters to ensure customers can navigate the website effectively •Create and update weekly reports to measure against performance KPI's •Manage and maintain the correct classification of a product to the hierarchy and execute ongoing changes in Product Information Management System (PIM) - working with SEO, Search, Analytics, and Merchandising to ensure consistent execution and optimal customer experience •Manage and maintain the correct set of attributes for each category in the Product Information Management (PIM) System to ensure customers navigate the website effectively •Key subject matter expert for a specific merchandising category •Monitor competitive sites to identify opportunities and best practices and make recommendations •Work directly with vendor partners to collect and enhance content assets Some of what you need •1-3 years of website content management systems •eCommerce/Retail experience preferred •Completion of post-secondary education with focus on ecommerce or related experience. •Business/Marketing management degree preferred •Working knowledge of Product Information Management System (PIM) •Strong computer skills and an ability to learn new software is critical •Proficient in MS Office with strong working knowledge of Excel and familiarity with databases •Strong attention to detail, ability to manage multiple priorities and work fast and efficiently while maintaining quality work •Comfortable working in an ambiguous environment with the ability to adapt to processes to support multiple categories •Bilingual in French and English preferred but not required •Curious •Approachable •Passionate •Problem solver Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Additional Information •Location: Richmond Hill •Option for remote work
Wood Processing Specialist
BID Group, Prince George, BC
BID Group is a North American leader in the design and manufacturing of equipment for wood processing mills. The company primarily serves the North American market, in addition to serving international clients. BID Group offers the most comprehensive range of products on the market. Producing everything from mechanical equipment, PLCs and optimization systems equipped with digital vision scanners. Our products also deliver fully automated production lines. The company has over 1500 employees working in our divisions located across North America.The Field Service Technician is a highly motivated professional working in the BID Group Service Division. As a key member of the technical team, you will be involved primarily in the servicing, maintaining and fine tuning of the BID Group Optimization product line of machine vision scanning systems. Most notably the industry leading GradExpert planer mill grade optimizer. The ability to travel extensively to client’s sites and maintain a close working relationship with team members is a must in this role. We empower our people to do their very best and create an environment that will encourage new ideas.ESSENTIAL DUTIES AND RESPONSIBILITIESComplete on-site startups and service visits to ensure equipment meets quality and performance standardsUpgrade optimization systems with advance technologiesQuality control and software technical troubleshooting and problem solvingProvide training to customersSupport customers remotely with software and quality control technical issuesWork irregular hours and overtime as requiredTune optimization systems to maximize lumber values, grade and recoverySKILLS AND QUALIFICATIONSHave a diploma, degree or trade qualification in process control, quality control or the equivalent experienceAbility to travel to mill locations in North AmericaStrong communication skills and customer orientedCapability of working under-pressureElectronics/hardware troubleshooting and problem-solving skills on industrial equipment is an assetHardware and software application knowledge is an assetExperience working in an industrial environment is an assetKnowledge of lumber industry and/or lumber grading ticket is an assetWHAT WE OFFERCompetitive compensation planFull time, permanent position (40 hours/week)Paid overtime hoursHealth care insuranceRetirement savings planWe encourage graduates to apply for this position. Only selected candidates will be contacted.
Application Support Specialist
Tolko Industries Ltd., Vernon, BC
Application Support SpecialistVernon, BCDo you thrive in a dynamic and challenging environment with opportunities for continuous growth and development?The Application Support Specialist is primarily responsible for tier 2 Incident and Service Request management for Tolko’s Sales, Marketing and Logistics teams using Dynamics AX. You will assist in coordinating support from our internal resources, package vendors and consultants.Incident and problem resolution involves the use of diagnostic and request tracking tools, as well as requiring that the individual provide remote, in-person, and hands-on help at the desktop level. Support includes resolving technical issues and business operations and communicating issue resolution.The Application Support Specialist will identify solutions, contribute to process and procedure documentation, provide functional training, quality assurance testing, reporting support, utilizing resources and system capabilities effectively.What We’re Looking For:3 or more years of customer service and systems or application support experience in a support role or equivalentDemonstrated ability of ITIL Procedures, including Incident, Problem and Change ManagementDemonstrated ability of client/customer support in a medium to large businessBroad based business skills and acumenSound understanding of business concepts and processes together with technical systems experienceExperience with finance, work management, inventory, order to cash and customer relationship processesExperience with ERP technologies such as Microsoft Dynamics, Dynamics 365 or JDEWhat We Offer:An unyielding commitment to your personal safetyCompetitive pay and exceptional benefitsThe opportunity to work with the best and brightest in the industryA positive, dynamic, and inclusive work environmentAn open, innovative culture with diverse opportunitiesA commitment to investing in our people through training and developmentThe chance to live (and play) where you workWant to know what it’s like to work for Tolko? Click hereWho We Are:With state-of-the-art operations across western Canada, Tolko is a leading manufacturer of a wide range of forest products for customers around the world. For over 60 years, our family-owned company has been recognized by customers and business partners for being reliable, flexible, efficient and offering quality products. With the third generation of family leadership, we’re continuing that legacy today in our divisions throughout western Canada and joint ventures in the Southern United States.At Tolko, our values, vision and mission aren’t just what we believe. They’re how we work, live and serve our customers every day. Fundamental to our success is a diverse and committed workforce that thrives on change, building relationships, and a drive toward excellence.Grow Here, Achieve More:When you join Tolko, you’ll develop your skills and be encouraged to pursue diverse opportunities with a company that’s built on integrity, respect, and provides employees with the inclusive environment, support and opportunity to build great lives.COVID-19: Tolko prioritizes employees’ health and safety while contributing an essential service. Tolko has taken steps to ensure our workplace is safe and resistant to COVID-19 transmission – implementing procedures to ensure physical distancing, extra cleaning and sanitization of work areas.  Tolko adheres to all new requirements of federal and provincial health authorities.If this position sounds like a fit for you, we’d love to hear from you! Applications will be accepted at www.tolko.com until the position is filled.To protect the privacy of your personal information, please ensure that when you apply, you are directed to Tolko’s job board at My Job Search (ultipro.ca) orCareers | Tolko Industries.We thank all candidates for their interest; however only those selected for an interview will be contacted.Follow us on LinkedIn, Facebook, and Twitter to stay up to date on Tolko news and job postings.
Inventory Acquisition Specialist - OpenRoad Hyundai Richmond
OpenRoad Auto Group, Richmond, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Product Advisor (External: Inventory Acquisition Specialist)Status:Sales Full-TimeDealership:OpenRoad Hyundai RichmondDepartment:Sales Compensation: $35,000 - $80,000 per yearWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS:Acura, Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Provide exceptional customer service by determining each prospective client's vehicle needs by asking questions and listening. Promote new business and contribute to the company's customer base by seeking new customers through prospecting and referral networks. Selling new and pre-owned vehicles, and Demonstrating vehicles (including test drives). Understand the terminology of the automobile business and keep abreast of technological changes in all products/inventory. Be thoroughly familiar with all products, including features, specifications, prices, colors, options, and standard equipment. Participate in any and all product training available. Use closing techniques effectively; ask for help from management with closing when necessary. Be profit-minded when closing. Deliver new and pre-owned vehicles to customers, and ensure the customer understands the vehicle's operating features, warranty, and paperwork, to help ensure OpenRoad lays the foundation for customer loyalty. Introduce customers to Service Department personnel to emphasize to customers the quality and efficiency of the dealership's service operations. Set goals for each month's productivity; plan and organize how to reach those objectives. Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating on sales, delivery, and follow-up. Attend department meetings as required. Suitable candidates must have the experience, drive, and proven success selling pre-owned vehicles as well Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Good interpersonal skills; ability to communicate with others and to assimilate and understand information while maintaining a great deal of professionalism. The ability to work effectively with all levels of the organization. Strong computer skills (internet & MS Office), with the ability to maintain records using a computerized system. Effective negotiation skills, with the ability to make sound decisions in a manner consistent with the essential job functions. A Current VSA MDC License. A valid British Columbia Driver's License with a good driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3686 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.
Experiential Learning Specialist (10 Month Repeating Term)
Douglas College, Coquitlam, BC
Position DetailsPosition Information Position Title Experiential Learning Specialist (10 Month Repeating Term) Posting Number 02074SA Location Coquitlam Campus Grade or Pay Level S - Pay Level 13 Salary Range $29.42 per hour (with wage increments to a max of $32.98 per hour). Salary and wage increments are in accordance to the Collective Agreement. Position Type Support Staff - Regular Posting Type Internal/External Regular/Temporary Regular Employment Type Full-Time Posting Category Staff Start Date 01/03/2024 End Date Day of the Week Mondays, Tuesdays, Wednesdays, Thursdays, Fridays Shift 7:45-4:00pm or 8:15-4:30pm, 10 month recurring position. Work Arrangements This regular, 10 Month repeating term (35 hours per week) position is available starting January 4, 2024. Regular hours of work are Monday to Friday, 745 or 815 am - 4 or 430pm. There may also be a 9:45am-6:00pm shift added at a later date in the future. Shift days and times may change depending on the Department's need. Occasional evening and/or weekend work may be required. The position is located at the Coquitlam campus; however, successful candidate must be available for occasional work at the New Westminster. Douglas College (DC) is committed to supporting a healthy work/life balance for employees. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role To provide technical, procedural, and logistical daily operational support in the development and utilization of lab and simulation resources to students and faculty in the Faculty of Health Sciences programs, working in the Simulation Laboratories, Simulation Suites, Home Health Labs and Therapeutic Communication Suites. Delivers exception service to all stakeholder groups (internal and external). This position reports to the Manager, Experiential Learning Operations, Health Sciences.Responsibilities1. Provides organizational operations support to staff, faculty, students, administrators, and external stakeholders for the Simulation Laboratories, Simulation Suites, Home Health Labs and Therapeutic Communication Suites. a. Provides communication and feedback to the Manager on facility, technology, equipment, operational and other needs identified for overall maintenance and program functioning to ensure the proper functioning of all labs and simulation suites for programming to happen and to stay updated on new materials and equipment requested/required in the of the Health Sciences Simulation Centre;b. Ensures that the Simulation Laboratories, Simulation Suites and Home Health Labs are safe and clean by reviewing the rooms on a daily basis, ensuring hospital beds are made, manikins are in chairs or on the bed, no equipment is left in hazardous ways, and sharp tools/objects are properly dispose of;c. Prepares Simulation Laboratory room divider schedule for each semester and consults with Facilities to ensure the schedule is received and assigned to the Building Support Workers;d. Collaborates with the Administrative Assistant and the Program Support and Services Specialist in scheduling and coordinating the use of the Simulation Laboratories, Simulation Suites, Home Health Labs and Therapeutic Communication Suites;e. Provides information and answers questions from external stakeholders running simulations in the Health Sciences Simulation Centre, faculty with technical questions about their lab or simulation preparation/set up, as well as external vendors;f. Manages difficult conversations with faculty and students in resolving complex issues, questions, or scheduling conflicts;g. Maintains an inventory of equipment loans and returns to students and faculty and follows up on outstanding items;h. Maintains an inventory of supplies and equipment including an ongoing summary of consumable supplies costs, restocks all incoming supplies and equipment from purchasing orders;i. Develops an ongoing accurate supplies order and a list of capital equipment requests that support the changing demands of lab, simulation, student practice and learning;j. Reviews the use of equipment or resources for analysis in the Health Sciences Simulation Centre for future programming and purchasing decisions;k. Liaises with Purchasing in regards to supply purchase process, including completing, submitting and reviewing orders and arranging of yearly preventative maintenance of lab and simulation resources and equipment.2. Ensures effective technical operations for the Simulation Laboratories, Simulation Suites, Home Health Labs and Therapeutic Communication Suites.a. Tests the medical equipment to ensure it is in working order and identifying any arising issues that may require repair;b. Performs minor repairs and troubleshooting to simulation resources and equipment, as specified by manufacturer, including replacing any broken machine parts as well requesting purchase of new parts as necessary;c. Coordinates and supports external vendors with complex repairs and troubleshooting of the simulators, task trainers and other specialized equipment;d. Maintains the MediaSite scheduling system and inventory for FHS programs to ensure all mediasite links are created for faculty and are in the correct folders;e. Archives all MediaSite after each semester is complete;f. Consults with the Education Technology Coordinator on MediaSite site related issues that are not solvable and require external repair by the vendor;g. Liaises and consults with CEIT staff in relation to use, training and maintenance of the MediaSite system and interrelated technologies to ensure they are always up to date with new upgrades/versions of MediaSite;h. Makes changes to existing manuals in the Sim Centre on Mediasite when upgrades or changes take place through CEIT .3. Provides assistance to students and faculty by preparing labs and simulations, setting up and taking down resources and equipment in the Simulation Laboratories, Classrooms, Simulation Suites, Home Health Labs and Therapeutic Communication Studies.a. Prepares all materials for use in the labs and simulations, sets up and dismantles resources, equipment and materials that support the learning experiences, including creating simulated food for the labs, preparing simulated medication and vials, preparing the task trainers according to faculty specifications, preparing forms and labels for the skill set up, preparing IV lines according to faculty specifications, stocking all the medication, isolation and crash carts, etc.b. Revises, maintains and updates all lab materials to ensure that medications, amounts, types, patient information, and scenario-based information is complete and accurate;c. Develops process related lab manuals for the use and programming of simulators and other equipment in the Health Sciences Simulation Centre; as well as lab requisitions with specific healthcare related supplies and equipment requirements;d. Transports or coordinates with Facilities to arrange transport of lab and simulation resources and equipment (such as manikins, task trainers, simulators, IV pumps, vital signs machines, models, etc.) to classrooms;e. Establishes and maintains effective working relationships with staff, faculty, students, and administrators by providing timely and effective solutions to a wide range of questions and concerns, as well as anticipated and unanticipated last-minute requests.4. Develops and implements training and demonstrations of safety protocols and processes for the correct use of resources and equipment in the Simulation Laboratories, Simulation Suites, Home Health Lab, and the Therapeutic Communication Suites. a. Develops and provides instructions, ongoing orientation workshops, training and demonstrations to new and returning students, faculty, and external stakeholders on the correct use and storage of resources, tools, and equipment (ex. simulators and task trainers) to ensure safety and effective use;b. Develops and implements training for students, faculty and external stakeholders on Simulation Centre safety protocols and processes;c. Ensures student compliance with safety procedures in the Simulation Laboratories, Simulation Suites and Home Health Labs, including safe disposal of sharps and other tools; and reporting any unsafe student practices to faculty.5. Conducts simulation programming and testing, as well as collaborates with faculty and external stakeholder in scenario development and implementation; provides expertise and training on various simulator technologies. a. Serves as simulator operator by programming, testing and running scenarios with faculty instructors and external stakeholders, ensuring that the facility and equipment are appropriately set up for teaching sessions;b. Participates in complex event and scenario planning meetings with faculty instructors and the Experiential Learning Coordinator to provide technical expertise on the capabilities and limitations of equipment and facilities, and provides support on the development, evaluation and revision of patient simulation experiences to meet course needs and ensure all supplies and equipment are ready for lab and simulations, working directly with the faculty during the simulation and making changes as needed;c. Provides training, education and technical support to faculty, staff and students on task trainers, different simulator technologies ranging from anatomic models and task trainers to screen-based simulations to full body patient simulators and virtual reality surgical simulators and other equipment;d. Develops technical proficiency with all aspects of the operation, maintenance, support, troubleshooting, repair and replacement needs for all equipment in order to provide support to faculty, staff and students during labs and simulations;6. Maintains currency in relation to simulation and simulation technologies, which may include attending professional development opportunities, such as simulation workshops, conferences or courses.a. Participates in technical training as necessary, attends conferences to stay current with simulation technology for the specialized equipment, simulators, task trainers, manikins, and technology utilized in the Simulation Centre, to ensure that the Health Sciences Simulation Centre is up to date with the latest programming, equipment/supplies and provides the most current learning environment for students;b. Actively participates as a panelist or presenter at industry conferences and events, and engages in other available opportunities to share information and best practices externally; as well as develop relationships and build networks with other professionals across the industry to increase the potential for interdisciplinary/cross institution collaborations on simulation and increase external stakeholder usage of Douglas College's facilities.7. Performs other related duties as required. a. Provides direction to the Administrative Assistant and Auxiliary Simulation Technicians by assigning daily tasks or offering support and training where required;b. Collaborates with the Manager, Experiential Learning Operations to plan, develop andimplement promotional activities related to the Simulation Centre, which include tours for internal and external stakeholders, yearly Open House (providing equipment demonstrations to stakeholders);c. Identifies, recommends, develops and participates in the implementation of strategies to improve efficiency and effectiveness of the Health Sciences Simulation Centre and the development of the Strategic Plan;d. Assist with other special projects or initiatives as needed or as requested by the Manager, Experiential Learning Operations, the Dean of Health Sciences, the Associate Dean of Health Sciences, or the Director of Nursing;e. Creates and updates internal procedures and participates in the development of Standard Operating Procedures (SOPs) for the Health Sciences Simulation Centre processes, focusing on specifics related to healthcare lab and simulation;f. Provides vacation and leave coverage for the Administrative Assistant:i. greets and provides information to visitors, answers calls and questions from students, faculty, staff and other internal or external visitors to the Health Sciences Simulation Centre;ii. provides program and procedural information and assistance to faculty and students;iii. prepares, formats and produces a variety of documents and correspondence for internal and/or external distribution;iv. updates content on the Health Sciences Simulation Centre website, weekly, or as otherwise required when information changes;v. other tasks as required. To Be Successful in this Role You Will Need •Bachelor's degree in a health, technology, communications or other related field at an accredited, post-secondary institution. •Minimum three years of related work experience in a health-care related environment or an equivalent combination of related education, training and experience may be considered. •Certified Healthcare Simulation Operations Specialist ( CHSOS ) or Certified Healthcare Simulation Educator ( CHSE ) certification preferred; or certification within the first 12 months of hire. •Knowledge and comprehension of clinical/medical terminology and lab processes is essential. •Strong English language skills together with demonstrated written communication skills, and the ability to communicate courteously and effectively in person, in writing and over the telephone with staff, faculty, administrators, students and the public including representatives from other post-secondary institutions and Health Authorities. •Previous experience working in post-secondary education is an asset. •Experience working with post-secondary students and/or adult learners. •Experience with patient simulation, task trainers and technology as asset. •Expertise in software applications: Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams, Publisher), Adobe, Mediasite, SharePoint, inventory management software, scheduling software, electronic mail and Internet applications; as well as the ability to adapt to technology and acquire knowledge/skills to utilize new software. •Demonstrated ability to assess, troubleshoot and fix equipment and system problems in a timely fashion. •Ability to work well under pressure, react to frequent changes in duties and volume of work, set priorities and make critical decisions/judgments in demanding situations. a •Demonstrated ability to engage and work in an effective, respectful and flexible manner with faculty, staff, students and external stakeholders. •Demonstrated ability to deliver training and presentations to students and faculty on equipment and software used in Simulation Laboratories, Simulation Suites, Home Health Labs and Therapeutic Communications Suites. •Demonstrated planning, coordinating and organizational skills, together with a proven ability to work independently with a minimum of direct supervision. •Demonstrated ability to complete and compile reports and informational documents; with excellent proofreading skills and superior attention to detail. •Demonstrated commitment and willingness to engage in ongoing learning/training. •Demonstrated ability to exert physical effort e.g. walking, standing, lifting and moving equipment. •Demonstrated ability to work flexible hours and travel between campuses, as required. •Ability to maintain confidentiality. Link to Full Position Profile http://www.douglas.bc.ca/__shared/assets/FHS_Simulation_Technician_HS_201184019.pdf Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check Yes Posting Detail Information Open Date 12/04/2023 Close Date Open Until Filled Yes Special Instructions to Applicant Interested applicants must submit their application and all required documents online on the Douglas College Career Site www.douglascollegecareers.ca . Qualified internal applicants shall be given first consideration in filling the position. All internal applications must be received by December 10, 2023. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/11615
Inventory Manager
Fed Supply, Montreal, QC
.Hello ! I'm Anissa, Team lead for the Fed Supply employment agency, specialist par excellence in the fields of supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team of Supply Chain and Logistics experts speaks your language and operates in your world.Bonjour ! Je suis Anissa, Cheffe d'équipe en recrutement pour l'agence de placement Fed Supply, spécialiste par excellence dans les domaines de la chaîne d'approvisionnement, de la logistique, du transport, et du service client - proposant des emplois temporaires et permanents sur la Grande Région de Montréal. Notre équipe, experte en Supply Chain et Logistique, parle votre langage et évolue dans votre univers.Join us in assisting our client, an international retail company based in the east end of Montreal, as they search for an Inventory Manager to oversee stock management across multiple stores. Take charge of this pivotal role and be part of their success story! Under the guidance of the Inventory Director, here are the role's responsibilities: * Ensure the integrity of quantities at the store level in the ERP system; * Monitor business processes in stores while providing them with the necessary support and service; * Ensure the smooth running of planning, management, coordination, file processing, validity, process monitoring for all annual or cyclical inventory counts of the chain as well as managing relationships and process with our external auditors during audits; * Perform various analyzes to explain and justify the differences between the different systems; * Establish the implementation of a program of cyclic counts throughout the chain, both at the store level and at the distribution center; * Develop and/or optimize inventory count processes and procedures to improve activities and provide solutions to problems encountered by working closely with the Inventory Process team. Be in constant search for improvements and propose innovative ideas in order to resolve inventory discrepancies related to certain products, categories or suppliers; * Identify, propose and recommend improvements to the processes, systems and policies currently in place by evaluating the technical and commercial capabilities of the various applications, in order to generate new sources of value; * Act as a resource person for other departments in terms of store inventory and store business processes as well as for external auditors; * Recruit, coach, train, evaluate, guide and motivate its personnel; * Work closely with the internal inventory team and with other teams in the company* Bachelor's degree or equivalent in management or any other related field; * 7 to 10 years of professional experience in the field; * Bilingualism in French and English, spoken and written; * Very good knowledge of the Office suite (Excel advanced level); * Knowledge of various lines of business and best practices in the field of retail; * Sense of innovation and strong interest in finding technological solutions; * Open-mindedness and ability to work in a constantly changing environment; * Ability to work under pressure and meet tight deadlines; * Analytical mind and ability to solve problems. * Dynamism and great flexibility.
Junior Air Quality and Greenhouse Gas Specialist
WSP Canada,
WSP is seeking a dynamic Junior Engineer/Scientist to assist on sustainability, climate change, greenhouse gas, air quality and noise related projects as part of the Atmospheric Services Team in the Vancouver office.An overview of your role will include: Greenhouse gas inventory development and assessment of decarbonization options Support decarbonization analysis projects for the resource/heavy industry sectors. Field work including source identification, data collection, ambient air quality, meteorological and noise monitoring, (instrument set up, calibration, data acquisition and analysis) Preparing technical assessments and reports to support permitting and Environmental Assessment Assisting with air quality assessments, as part of a larger group and consists of: emission inventory development, data analysis, calculations, atmospheric dispersion modelling and reporting Assisting on multi-disciplinary projects with data analysis and reporting Support the integration of sustainable solutions across various projectsYou will have a background in: An undergraduate degree in a related field such as science, engineering, sustainability, with a focus on, climate change, air quality decarbonization, etc. Experience or interest in environmental consulting, in particular air quality, greenhouse gas, climate change and sustainability fields Strong interpersonal skills, and excellent communication skills written and verbal Possess as valid driver's license and the ability to drive as requiredYour benefits at WSP will include: Competitive benefits and remuneration packages Deepen your expertise in a dynamic work environment Innovative and collaborative multidisciplinary projects On the job training, mentoring, and coaching Global projects and travel opportunities Compensation Expected Salary (all locations): $53,900 - $91,700 WSP Canada is providing the compensation range that the company in good faith believes it will pay for this position based on the successful applicant's education, experience, knowledge, skills, abilities in addition to the specific geographic location. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Vulnerability and Patch Specialist M&A Ops [OneIT]
WSP Canada, Montreal, QC
TEAM OVERVIEW The M&A Operations team operates within the Global Security Operations and is comprised of engineers from various disciplines including server, storage, backup, network, and security, distributed in various countries throughout the world. The team is responsible for assessing and remediating the IT infrastructure of newly acquired organizations and providing operational support of the infrastructure whilst in a transition and integration periods to steady-state operational support. POSITION SUMMARY WSP is looking to hire an experienced engineer to handle the vulnerability and patch management activities within its M&A Operations team. Qualified candidates must have a proven background within security, vulnerability scanning and pathing fields, handling incidents, problems, changes, and requests for enterprises, both large and small. As WSP acquires organization around the world, the position requires candidates that are able to seamlessly handle multiple projects at the same time and are expected to be able to conduct the below listed responsibilities. MAIN RESPONSIBILITIES Assess and report on the current vulnerability and patching management status and policies of the M&As Document the infrastructure and transfer knowledge to other WSP IT teams. Deploy M&A Ops vulnerability scanning tools, setup reporting, prepare list of vulnerability priorities based on known threat information and risks. Assist M&As in developing policies, action plans and metrics to improve their patching process to ensure proper implementation without any outages. Provide technical guidance and hands-on support to M&As, engage in the problem/change management process. Analyse, anticipate, identify, and respond on vulnerability and patching issues. Help maintain an up-to-date list of M&As inventory of hardware assets with details about operating system versions, patch status, installed applications, and other relevant information. Assist M&As with creating, testing, and managing patch deployment packages. Assist M&A Operations team in developing policies and procedures to streamline the team operation. Help deploy M&A Operations tool set on server infrastructure. Collaborating with other team members to ensure that all new technologies are compatible with existing WSP standards. Coordinate and monitor the deliverables of the 3rd party suppliers. ACADEMIC AND EXPERIENCE REQUIREMENTS The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in information technology, Computer Science, or related field. 5-8 years of relevant experience in engineering and operational support. Excellent knowledge of vulnerability scanning and remediation best practices. Good understanding of standards and best practices for patch management. Good working experience with Tenable (deployment, scanning and reporting). Experience with SCCM, WSUS, Intune and Autopilot. Strong experience with Windows 10 and above. Strong experience with Windows Server 2012 and above. Strong experience with M365 (O365). Working experience with SentinelOne or similar solution. Good overall knowledge of Microsoft's product line-up, including high level capabilities and competitor products. Good overall understanding of networking, server management, backup/storage, identity management Ability to conduct research into systems issues and products as required. Experience of Microsoft collaboration and documentation tools (Teams, PowerPoint, Visio, SharePoint, Power platform). Understanding of Active Directory and Group Policy. Understanding of cyber security and information security best practices. Experience using ITSM systems (ServiceNow, Jira, Zendesk, ...). Experience with Linux based systems is a plus. PowerShell scripting language SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS Excellent (native level) written and spoken English. Additional languages are considered a plus. Experience working for a large global organisation with a multi-vendor environment or experience supporting multiple organisations at the same time. Good experience of working in a customer focused end-user support function covering software/OS deployment and patching and/or vulnerability remediation. Excellent analytical, diagnostic, and problem-solving skills, with the ability of tailoring solutions to identified problems, even with limited inputs. Ability to work independently with low-level supervision and in a global team distributed geographically. Strong organization skills (set priorities, meets deadlines, handle multiple simultaneous projects). Excellent documentation and reporting skills. Demonstrated experience in understanding, designing, delivering, and demonstrating compliance with information security requirements. Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations. Ability to communicate problems in terms that are understandable to end users at all levels. Ability to follow and promote WSP policies, values, and standards. Willingness to work in different time zones, and on occasion after hour or during the weekend. Foundational knowledge of ITIL Service management practices WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Credit Risk Review Specialist (18-month temp)
Coast Capital Savings, Surrey, BC
Location: Surrey, Vancouver - GVA Job Type: Full Time myWork Options: In-person, Hybrid Starting Salary Range: $63,300 Background Screening Requirement: Enhanced Criminal Record Check (every 5 years) Credit Check (every 5 years) Identity Verification Education Verification Employment Verification References What's the job? As the Credit Risk Review Specialist, you are responsible for ensuring the successful operation of the Credit Risk Review Corporate Standard. This position is responsible for establishing a framework for the review of AEF-originated loans and leases. The individual is accountable for assessing adherence to credit policies, standards, and procedures, as well as the completeness and accuracy of loan/lease data by performing independent reviews on AEF lending products on a post-review basis within the organization as well as evaluating activities of Lending personnel (compliance with policy, standards, guidelines, and procedure as well as approvals and pricing) by completing file reviews on transactions. Additional scope of duties includes diligence to promptly identify transactions with potential credit weaknesses, identify relevant trends within the lending portfolio and surface characteristics for management that affect compliance with established lending principles. The Specialist works closely with AEF's credit, collection and fulfilment departments to ensure risk is monitored and documented about lending activity. The incumbent acts as liaison with external parties, e.g. FICOM, KPMG, OSFI, etc. The Specialist is also responsible for monitoring Fraud Risk "Identification, Assessment, Control, Monitoring, and Reporting". Additionally, they work to ensure Fraud Inventory, Risk Appetite and Fraud Risk Governance and Management are maintained and adhered to. What else will you get to do every day? Ensure a complete Fraud inventory is maintained. Must be familiar with legislation that could put AEF/CCS at risk for non-compliance (e.g., FICOM Lending Policy, Credit Union Act, BPCPA, Bank Act, Privacy Act, etc.). Partner with management to identify and assess the organization's credit risk to help management meet operational, financial, and compliance objectives. Ensure Fraud Risk Governance and Management practices and principles are adhered to. Develop and implement a credit risk-based review program using business and risk profiling to meet corporate objectives. Assess the effectiveness and efficiency of credit risk controls, analyze trends, and make recommendations to the Director, Credit - AEF, for changes to AEF lending policies. Comfortable in making presentations to AEF Sr. Leadership and department management teams. Ensure all Fraud Risk identification, assessment, control, monitoring, and reporting requirements are adhered to. Provide support and assistance to the external/internal auditors, including but not limited to the completion of specified internal reviews on which the external/internal auditor relies. Support AEF corporate initiatives as assigned. Ensure the effective planning, organizing and execution of credit risk-based reviews designed to add value and help improve AEF operations. Provide monthly and quarterly Credit Risk Review reports to various department managers and AEF Sr. Leadership. Ensure a strong fraud risk culture is maintained through regular reviews. Ensure AEF adjudication staff reviews credit documents for fraud through the legitimacy and potential alterations of documents. Ensure all fraud key performance indicators are monitored against the established fraud appetite. Ensure the established and documented Fraud Risk Appetite is measured based on the FRMF, including KRIs and KPIs. This includes Fraud Basis Points overall for AEF and by business line, Fraud Basis Points Limits for each channel, Fraud Losses tracking per channel, # Fraud Cases total and per channel. Provide fraud reporting across all Business Lines and Risk Management on detailed fraud operational metrics including but not limited to # fraud applications per channel, $ of fraud exposure per channel, # approved fraud applications, application detection rate, false positive, # collection fraud cases, $ collection fraud cases, $ collection recovery. Who are we looking for? Minimum 4 - 6 Years of Job-Related Experience - Must have credit risk management experience within the financial services industry and a good working knowledge of credit risk. Must have strong lending knowledge, including a full range of products. A combination of relevant experience and education will be considered. Bachelor's Degree in Business Administration, Financial Services, Commerce or related field or equivalent combination of relevant education and experience. Advanced knowledge of MS Excel, Word, and PowerPoint. Proficient knowledge of Compass and Lease Plus banking systems. In-depth knowledge and experience in Credit Underwriting, Collections and Fulfillment. Proficient knowledge of AEF Fraud Guidelines and Routines. Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Specialist, Operational Support
BMO, Ontario, ON
Application Deadline: 04/14/2024Address:VIRTUAL59 - HomeRes - ON - BMO#B2COperationsProvides a variety of general office support services and clerical tasks to support to one or more business groups and facilitate group operations. Collaborates with internal and external stakeholders to facilitate and oversee delivery of business objectives/deliverables in accordance with applicable policies, processes, and controls. Troubleshoots and resolves routine problems according to policies, standard procedures, schedules, and deadlines and maintains audit trails, or escalates non-routine problems. Specifically, this role is accountable for (1) Leading special high risk processing activities on Global Plus (2) Oversee on-boarding, liaising with Capital Markets treasury team and monitoring cash forecasting and trading commitments associated with new Private Trust clients (3) Design and implement Quality Assurance testing and reporting for the Private Banking Operations team (4) Oversee process documentation and SOP updates and (5) Identify and implement opportunities to create capacity on the team.Provides advice and guidance to assigned business/group on implementation of solutions.Helps determine business priorities and best sequence for execution of business/group strategy.Ensures alignment between stakeholders.Manages databases and provides support for analysis, forecasting and/or data visualization, ensuring adherence with data governance standards.Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.Designs and produces regular and ad-hoc reports, and dashboards.Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.Provides input into the planning and implementation of operational programs.Recommends changes in procedures and resources.Compiles, copies, sorts, and files records of office activities and business transactions.Administers a filing system to ensure the availability of business and operational reports, forms, and other documentation.Creates, maintains, and enters information into databases.Prepares funding approval requests for department projects.Tracks, verifies, and processes department budget and capital expenditure invoices.Resolves or escalates invoice discrepancies in accordance with accounts payable policies, procedures, and vendor agreements.Assists with the coordination and processing of work orders for equipment warranties, maintenance, and repairs (e.g. documents, tracks, and communicates maintenance requests to appropriate areas for execution).Maintains office supplies inventory, checks inventory of supply stocks, places and facilitates the execution of office supply orders, and verifies receipt.Schedules meetings and coordinates applicable audio-visual equipment, catering, room setup, and conference calls.Books travel arrangements and prepares itineraries for management.Answers central phone lines, responds to and resolves or escalates inquiries for resolutionSupports the development of tailored messaging by writing, editing, and distributing communications materials (e.g. correspondence, agendas, presentations, proposals, reports, bulk emails, and policies and procedures) and dispatching outgoing communication.Processes modifications and updates to departmental procedures for manager's approval, ensuring new information and procedures are provided to the team.Verifies staff timesheets and collects and tracks staff attendance data (e.g. overtime, sick, and vacation time) in accordance with applicable guidelines to ensure consistency and determine staff availability.Liaises with internal business units and external vendors to coordinate and implement changes to premises to accommodate incoming and outgoing staff and contractors (e.g. relocations, office planning and new furniture requirements) with minimal interruptions to business operations.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Solid knowledge and understanding of the business unit's key products and services, processes, and controls.Solid knowledge and understanding of the business unit's key application (Global Plus) and ability to run and oversee excel macro'sStrong understanding of the business unit's risk and regulatory requirements.Solid knowledge and understanding of routine procedures and/or processes of the work team.Solid knowledge of transactional documentation types, workflow priorities, and deadlines of processing areas that interact with the business unit.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Reconciliation experience - an assetKnowledge of Fundserv - an assetGrade:6Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Sample Management Specialist I
Syneos Health, Quebec City, QC
Description Sample Management Specialist I Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.• We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we’re able to create a place where everyone feels like they belong. Job responsibilities • Provide operational support related to management of reference materials and matrices. • Provide operational support related to the receipt, verification, inventory control, distribution, sending and disposition of study samples.• Prepare the samples for analysis.• Keep an inventory of supplies used to manage samples and order supplies when needed.• Assist with the maintenance, operation and support of sample storage equipment and the associate monitoring system.• Archive documents associated with the management of study samples.Qualifications What we’re looking for • High School diploma. • Entry level position, no experience required. • Excellent communication, presentation, interpersonal skills, both written and spoken. • Good demonstrated good computer skills (Microsoft Word, Excel and ability to employ sample-tracking software). • Experience working in a regulated environment will be considered an asset. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health Additional Information: Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
Project Support Analyst
WSP Canada, Whitby, ON
The OpportunityThis opportunity is not suitable for an IT professionalWe are currently seeking a Project Support Analyst, focusing on supporting project teams across Ontario that are engaged in environmental investigations. The successful applicant will be responsible for implementing WSP's data management protocols, as part of our commitment to technical excellence, which includes details protocols for managing the field data collected as part of these investigations. The role includes the following tasks:Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSPWhat you can expect to do here: Reviews field deliverables for completeness to confirm compliance with standard procedures and routine data quality management processes, prepares summaries of the field data Assists project teams in systematically retaining field deliverables, analytical reports and other supporting documents in the project file Works closely with project teams to prepare field data inventories suitable for reporting purposes Identifies data quality concerns and contributes to their resolution by working with the project team, internal subject matter experts and/or our partner analytical laboratories Generates standardized data quality review reports for each sample batch in accordance with a standard procedure Collaborates with data management specialists with uploading environmental data to the data management system, identifying and correcting errors, and generating reports Depending on the applicant's qualifications and interests, there is the potential for the role to evolve to include greater responsibility and/or transition into other consulting roles Preference will be given to applicants that can be based in either our 2 International Blvd., Etobicoke or 100 Scotia Court, Whitby locations. What will you bring to WSP: College diploma or university degree with knowledge of basic environmental chemistry Attention to detail with strong time-management skills Experience with databases and managing large data sets is an asset Proficient with MS Office software\", knowledge of VBA/Python is an asset Able to work collaboratively within WSP's collegial work environment, responsive to project team requests WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Sales Specialist, Pro Service
RONA, Edmundston, NB
Sales Specialist, Pro Service Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! At RONA, over 22,000 employees let their passion blossom every day. Our teams from the RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners across Canada are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So if you’re looking to do what you love, we could be a perfect match.Our expectations:The primary function of the Sales Specialist, Pro Services is to serve as the store expert on Pro sales by providing detailed product information to both customers and other RONA associates.Your role: Maximize sales and margins by pursuing and contacting targeted customers, identifying and exploring sales opportunities by asking questions, developing action plans for sales opportunities, and abiding by Pro services monthly program, call targets, and directives, including following up on sales and quotes, maintaining inventory levels to support sales, preparing sales transactions, planning and arranging deliveries, ensuring orders are sold and tracked, and continuously establishing relationships with new and building relationships with current customers Provide excellent customer service through the daily execution of RONA customer service programs, proactively resolving root causes of customer issues Follow up on completed orders to ensure customer satisfaction Collaborate with other employees to assist customers as needed in locating, selecting, carrying, and loading merchandise in support of all customers with a focus on the Pros Open business accounts as requested and handle government accounts Maintain a safe and secure work environment by complying with company policies and procedures for merchandising, housekeeping, safety, and monitoring for potential theft or security risks Complete all other duties as assigned The qualifications we are looking for: High school diploma or equivalent Ability to identify and resolve customer issues, assisting customers in locating products, greeting customers, answering phones, building relationships with customers, and thanking customers for their business At least 1 year of experience entering and submitting customer sales orders, including special orders At least 2 years of experience identifying and selling products based on customer needs or plans and following up on outstanding or incomplete customer orders, sales, or installs At least 2 years of experience in providing exceptional customer service, including greeting customers, answering phones, thanking customers for their business, pulling orders for delivery, pricing jobs, calculating job lot quantities, following up with customers, and cold calling At least 1 year of experience promoting product-related services and plans such as installations, deliveries, credit financing, or extended protection plans At least 2 years of experience in a sales environment with required sales goals or metrics At least 2 years of experience in a trade directly related to commercial sales At least 2 years business-to-business sales experience Ability to lift up to 40 pounds daily without assistance RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status. Apply Now