Overview of salaries statistics of the profession "Medical Logistics Specialist in Canada"

Administrative Support Secretary Job ID 2024-115416 City North Vancouver Work Location Lions Gate Hospital - NS Department North Shore Staffing Office Home Worksite 03 - Lions Gate Hospital Labour Agreement Facilities Subsector Union 100 - Facilities HEU Position Type Baseline Job Status Regular Part-Time FTE 0.60 Standard Hours / Week 22.50 Job Category Administrative Professionals Salary Grade 15 Min Hourly CAD $26.63/Hr. Max Hourly CAD $26.63/Hr. Shift Times 0700-1500 Days Off Friday, Monday, Saturday, Stats, Sunday Position Start Date As soon as possible Salary The salary range for this position is CAD $26.63/Hr. - CAD $26.63/Hr. Job Summary Come work as a Administrative Support Secretary with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Administrative Support Secretary to join the North Shore Staffing team at Lions Gate Hospital in North Vancouver, BC. Apply today to join our team! As an Administrative Support Secretary you will:Work in a team-based environment and provide secretarial and clerical support for the designated program.Organize new staff onboarding, coordinates orientation, attendance to mandatory courses, and access to computer and database systems.Compile reports, enter data into computerized database system, maintains filing systems and performs reception functions when required for the program.Perform timekeeping functions and types technical and non-technical documents and statistical reports utilizing current, intermediate word processing, presentation, spreadsheet and database software.Arranges meetings, circulates agenda, and transcribes minutes as required. Qualifications Education & ExperienceGrade 12, plus two (2) years recent, related experience or an equivalent combination of education, training and experience.Knowledge & AbilitiesAbility to keyboard at 45 words per minute.Ability to communicate effectively both verbally and in writing.Ability to deal with others effectively.Physical ability to carry out the duties of the position.Ability to organize work.Ability to operate related office equipment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Application Deadline: 04/28/2024Address:498 rue Principale ouestDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:2Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 04/28/2024 Address: 498 rue Principale ouest Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives. Identifies customer needs and initiates referrals to BMO colleagues. Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch. Welcomes customers warmly and meets their banking service and transactional needs with seamless execution. Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO. Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs. Contributes to meeting branch business results and the customer experience. Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU). Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements. Acts as a key member of a collaborative and versatile branch and market team. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice. Organizes work information to ensure accuracy and completeness. Takes the initiative to find creative approaches that make each customers experience feel personal. Looks for ways to contribute to the ongoing improvement of the overall branch customer experience. Contributes to business results and the overall experience delivered in the branch. May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts. Follows through on risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, and act in their best interest. Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with legal and regulatory requirements for the jurisdiction. Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements. Completes standardized tasks under supervision. Performs initial problem solving within given rules/limits & escalates when required. Broader work or accountabilities may be assigned as needed. Qualifications: No prior experience necessary; post-secondary degree or certification in related field of study is desirable. High-level knowledge of personal, commercial and partner offers, and how each can best serve customers individual needs. Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications. Highly skilled at helping people who dont find digital applications intuitive to gain confidence in how to use them and to understand their benefits. Projects a professional presence. Basic knowledge of specialized sales and business banking solutions to refer to specialists. Passionate commitment to helping customers. A focus on delivering a personal experience to customers. Resourceful self-starter with courage and confidence to approach customers. Readiness to collaborate and work in different capacities as part of a team. Strong interpersonal skills, including the ability to build rapport and connections with customers. An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment). This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits: $33,850.00 - $44,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.

Description Sample Management Specialist I Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.• We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we’re able to create a place where everyone feels like they belong. Job responsibilities • Provide operational support related to management of reference materials and matrices. • Provide operational support related to the receipt, verification, inventory control, distribution, sending and disposition of study samples.• Prepare the samples for analysis.• Keep an inventory of supplies used to manage samples and order supplies when needed.• Assist with the maintenance, operation and support of sample storage equipment and the associate monitoring system.• Archive documents associated with the management of study samples.Qualifications What we’re looking for • High School diploma. • Entry level position, no experience required. • Excellent communication, presentation, interpersonal skills, both written and spoken. • Good demonstrated good computer skills (Microsoft Word, Excel and ability to employ sample-tracking software). • Experience working in a regulated environment will be considered an asset. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health Additional Information: Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Position SummaryInterior Health (IH) is hiring a permanent full time Medical Administrative Assistant (MAA) to join our IH Medical Administration Support team at the Royal Inland Hospital in Kamloops, B.C.Salary Range:Salary range for the position is $48,476 to $63,624. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.What we offer:• Competitive salary and an attractive remuneration package• Career Growth• Employer paid training/education• Employer paid vacation (per collective agreement)• Medical Service Plan• Employer paid insurance premiums • Extended Health & Dental coverage • Contribution to Municipal Pension Plan• Balanced lifestyleWhat will you work on?The Medical Administrative Assistant works in a team environment to provide confidential administrative support functions within the Chief of Staff office. The Medical Administrative Assistant maintains the integrity and confidentiality of all information flowing through and processed for the Chief of Staff (COS) office and performs routine administrative duties for the medical staff at the hospital. Responsibilities include coordinating and organizing workflow; determining priorities; composing confidential correspondence for signature; and designing and creating correspondence, documents, presentations, orientation packages, and spreadsheets.SOME TYPICAL DUTIES AND RESPONSIBILITIES INCLUDE:• Organizes schedules, books meetings, and arranges travel.• Prepares, monitors, and prioritizes correspondence.• Committee/Meeting support - takes care of the logistics and prepares agendas and minutes.• Maintains Quality Assurance files (disciplinary documentation) and liaises with the appropriate bodies as necessary.• Assists the Quality Improvement team with document coordination resulting from critical incident reviews.• Provides administrative support for the Regional Medical Advisory Committees (MAC), Local MACs, credentialing committee, departmental meetings, and semi-annual medical staff meetings.• Coordinates information flowing to and from the RMACs and LMACs to the Health Authority Medical Advisory Committee and the IH Board of Directors.• Assists medical staff with the location of policies, procedures, documents, and forms.• Disseminates information to medical staff from various stakeholders.• Provides local information/support to Physician Recruitment Service Partner and/or Recruitment Leader as requested.• Provides information on request to support the credentialing and privileging processes on-site.• Assists the Chief of Staff with ensuring appropriate processes have been followed for new physicians, locums, and medical learners providing services at the facility.• Liaises with physicians, Physician Compensation, the Executive Medical Director’s office, and the Ministry of Health regarding various rural programs and incentives (e.g., Rural Specialist Locum Program, Rural GP Locum Program, Rural Continuing Medical Education, NITAOP [Northern Isolation Travel Assistance Outreach Program] and other ministry-funded rural physician payment incentives) as applicable and required.• Performs other related duties as assigned. How will you create an impact?Joining our IH team will allow you to challenge yourself professionally while enjoying all the personal pursuits available to you within this fantastic community. How will we help you grow?We provide you with an orientation customized to meet your needs, and immediate support and access from excellent colleagues. You will have access to work in an interdisciplinary environment where patients are at the centre of care. We also offer continuous education opportunities. Reasons to Apply at Interior Health... What we can do for youWe offer a work environment conducive to growth and development of strong clinical skills and a work environment that supports and promotes psychological health & safety for all. We offer the opportunity to have a balanced lifestyle that allows you to maintain the quality of life you desire. Come live, work and play where others only vacation. Make a difference. Love your work. Apply today!QualficationsEducation, Training, and Experience:• Graduation from a relevant administrative or business support program.• Three to five years of experience in an administrative support position, including experience working with various computer software programs.**Cover letter is required.Skills and Abilities:• Ability to work independently.• Ability to type 50 wpm and set up letters, reports, etc. in a professional format.• Superior computer and technical skills are essential.• Proficient with computer software including MS Outlook, Word, Excel, and PowerPoint.• Ability to operate videoconferencing, teleconferencing, and related equipment.• Superior written and verbally communication abilities.• Ability to organize high volume workload and set priorities.• Demonstrated customer-focused approach.• Ability to develop effective relationships with IH staff at all levels, as well as with external agencies and physicians.• Demonstrated collaborative team approach with communication skills appropriate to handling complex relationships. • Ability to anticipate and respond to changing priorities and unforeseen challenges and opportunities.• Demonstrated ability to problem-solve effectively. • Ability to influence change and handle conflict.• Independent problem-solving and decision-making capabilities.• Physical ability to perform the duties of the position.“Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the B.C. Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).”

Position SummaryRocky Mountain Lodge has an exciting opportunity for a Permanent Full-time Population Health Program Support Clerk to join their team in Cranbrook BC. This position works Monday to Friday from 7:42 to to 16:32 with every second Friday off. What we offer:• Employee & Family Assistance Program• Employer paid training/education opportunities• Employer paid vacation• Medical Services Plan• Employer paid insurance premiums• Extended health & dental coverage• Municipal Pension Plan• Work-life balance• Opportunities for career advancement ***Effective April 1, 2024 new hourly wage range is $24.76-26.38What Will You Work On?In this role you will perform a variety of reception duties and administrative support functions to Population Health Programs such as word processing, preparing routine correspondence and reports, responding to inquiries, collecting fees, filing and operating equipment. This position provides support to all Environmental Public Health Programs including Environmental Health, Drinking Water Systems, Environmental Assessment, Healthy Build Environment and licensing. Typical Administrative support functions will include:• Maintains data management software programs for Population Health programs by gathering, organizing, collecting, collating and verifying information as well as performing data entry.• Reviews legal documents for relevance, accuracy and completeness prior to data entry into registries such as: Criminal Records Review program, IH Sewerage Registry & Food safe registry.• Receives and submits from EHO’s Veterinarians and the public, critical/time and temperature-sensitive food/water samples and rabies animal specimens to the BC Centre for Disease control and Canadian Food inspection Agency for testing and reporting.• Reviews the Low Risk Temporary Food Permit application submissions for completeness and clarity, and determines whether or not the proposed food meets the ‘low risk’ threshold, per the BC Food Premises Regulation. If food meets that threshold, issues the permit.• Liaises with the Criminal Records Review Program (CRRP) staff and applicants with respect to facility operator submissions, enquiries and updates.• Receives, records, checks and balances cash transactions, including receiving payments for all IH programs as/where necessary, issuing receipts and maintaining petty cash. Makes bank deposits. Makes collection calls to facility operators to collect outstanding operating permit fees if invoice not paid by deadline.• Conducts file searches and releases information for routine requests. Communicates with external stakeholders (local and regional government agencies and contractors) with respect to information requests and completeness of applications. Refers non-routine requests to FOI coordinator.• Prepares, reviews and sends mass email correspondence relevant to emergencies or risk to facilities, their operators, clients, or the public. Receives, sorts and distributes incoming and outgoing general correspondence such as faxes, mail, routine couriers, etc. • Performs reception duties such as answering telephones, receiving and relaying messages,• Types general correspondence such as letters, memos, newsletters, forms, reports and documents. • receiving and directing visitors. • Receives, sorts and distributes incoming and outgoing correspondence such as faxes, mail, couriers, etc. • Performs records management duties including setting up and maintaining filing systems, indexing files and materials to be filed, preparing and archiving material, preparing material for offsite storage and destruction. • Receives, records, checks, balances cash transactions, including receiving payments, issuing receipts and maintaining petty cash. Makes bank deposits as necessary.• Informs supervisor or designated authority of fleet vehicle and building maintenance and repair requirements.• May deal with clients who may be confused, anxious, angry or difficult, determining from information received or observed behaviors whether a crisis/emergent situations exists, and obtain immediate assistance if necessary.• Assists with orientation of staff by performing duties such as demonstrating work procedures. Provides input and feedback in relation to work procedures. • Occasionally required to drive fleet vehicles to pick up or drop off supplies or courier packages or make bank deposits. • Assists with orientation of staff by performing duties such as demonstrating work procedures. Provides input and feedback in relation to work procedures. • Performs other related duties as assigned.What should your application include?• Grade 12• Office Administration Certificate • Valid 5 minute typing test of 40 nwpm taken within the past 24 months from an accredited institution (NON-SUPERVISED TESTS ARE NOT ACCEPTED)• a current valid BC Driver’s License• Your Resume• A Cover letter stating your availability to start in a new positionIf you are an experienced Administrative Services Assistant and want to be challenged in your role while working with a solid and experienced team in a wonderful working environment, Apply Today!QualficationsEducation, Training & ExperienceGrade 12, graduation from a recognized Office Administration certification program plus one year recent, related experience; or an equivalent combination of education, training and experience.Current valid BC Driver’s License.Skills and Abilities:• Ability to communicate effectively both verbally and in writing• Ability to establish and maintain rapport with clients• Ability to follow detailed instruction.• Ability to work independently and in cooperation with others• Ability to plan, organize, prioritize and follow through in detail to meet deadlines• Ability to perform basic mathematical calculations • Knowledge of general office procedures and the ability to operate related equipment, including software• Ability to type 40 wpm.• Physical ability to perform the duties of the position.

Lynden International Logistics ULCis looking for an energetic and motivated individual to join our Quality Control Team! Our business continues to grow, and we are seeking an Quality Assurance Coordinator/Controlled Substances Specialist.We encourage our employees to grow and develop within the company and believe our diverse workforce contributes tremendously to our success. Lynden offers many benefits for full-time employees including: Medical, Dental and Vision Insurance; an Employee Assistance Program; and Retirement Plans. WORKING SCHEDULE: Monday to Friday, 8:30am - 4:30pm REPORTS TO: Director Regulatory Affairs & Quality Assurance POSITION DESCRIPTION: This position is required to monitor the overall status of the branch from a Quality perspective. Compliance to regulations, including cGMP's, will be maintained through the implementation of procedures and training, and regular inspections. Assists with the day to day operations of the Narcotic department DUTIES & RESPONSIBILITIES: Quality Assurance Coordinator Ensure all staff are trained in their respective job functions, including GMP training and maintain training records Write and revise standard operating procedures as necessary. Coordinate maintenance of procedure manuals at the branch. Conduct regular inspections of the facility and report the findings to the Distribution Manager and senior management. Respond to audits, develop action plans and provide follow-up to ensure actions are completed and documented. Provide feedback and assistance to Customer/Client questions and concerns. Initiation and completion of Deviation Reports and Change Controls Monitor the processes and systems within the branch to promote effective operation and procedural compliance. Ensure documentation is complete and accurate. Maintain relations with outside contractors/suppliers and monitor effectiveness of their services. Provide assistance with inventory reporting and lot control. Recalls - Working directly with the Client ensure product is both physically and systemically quarantined Supervise lot hold/release processes to ensure effective control and accurate documentation Investigate discrepancies and problems, and advise the appropriate individuals of the findings through effective reporting and follow-up. Maintain ongoing surveillance/reporting of temperature conditions within the different storage areas of the warehouse. Perform temperature alarm testing and security testing. Coordinate regular and emergency maintenance of equipment. Place product on "Short Dated Hold" as per Client Procedure Manuals and physically remove product from primary picking locations Coordinate disposition of product as per Clients requests and Lynden's Destruction agreement. Perform specific duties for inbound receipts as agreed upon in the Client Procedural Manuals. Develop proactive strategies for preventing possible future problems with systems or processes. Maintain communication with all levels of the branch by attending meetings with management and staff and provide input and training. On call 24 hours per day 7 days a week for emergencies. Cover for other QA coordinators' duties and perform other activities as assigned by Director of Regulatory Affairs & Quality Assurance QPIC Picking orders for shipment against verified legal signatures. Entering product receipts into inventory. Checking reports on a daily and monthly basis for accuracy. Sending appropriate reports to the Drug Control Unit. Checking and monitoring inventory levels for discrepancies and/or potential back orders. Authorizing and checking returns and entering them into inventory. Dealing with customer and client questions and/or concerns. Communicating with the appropriate Health Canada officials regarding regulatory affairs, loss-reporting. Maintaining the security of the overall caged area including the vaults. Checking orders and routing through agile system Co-ordinate narcotic destructions SKILLS/TRAINING REQUIRED: Strong knowledge of current regulatory requirements Superior familiarity with warehouse and office operations Effective problem solving skills High work standards Excellent verbal and written communication Excellent organizational and time management skills Ability to make decisions and recommendations EDUCATION REQUIRED: Minimum education required: B.Sc. degree or equivalent Minimum experience required: 3 - 4 years related work experience Plus 6 months on-the-job training OR equivalent combination of experience and education.

The ILS Specialist I develops all required analysis in support of the Logistic Support Analysis (LSA) functions related to LSA Planning and Execution in support of the vessel project manager. The ILS Specialist is responsible for developing and delivering tasks to supply the vessel internal customer, who is the Project Manager. The ILS Specialist performs functions by partaking, delegating, and guiding the design, build, deliver and operations process of the products relevant to maintainability, reliability, testability and optimize life cycle costs through the definition of required resources to support the product.Note: This position is a 12-month limited term role with eligible benefits and 3 weeks' vacation. This position qualifies for an optional hybrid work schedule after 90 days of onsite work and onboarding. Employee will be subject to the terms of the Flexible Work Policy Agreement. What you'll doThe ILS Specialist will elaborate analysis of the following: Reliability: to perform a specific function and may be given as design reliability or operational reliability. Availability: ability to keep a functioning state in the given environment. Maintainability: be timely and easily maintained (including servicing, inspection and check, repair and / or modification). Configuration Management: Establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information throughout its life. Apply the maintenance planning process for the development of the maintenance concept. As conducted to evolve and establish requirements and tasks to be accomplished for achieving, restoring, and maintaining the operational capability for the life of the system. Prepare forecast plans for component requirements and associated maintenance activities in accordance with utilization data. Develop staggering of major components to ensure a smooth activity plan. Conduct execution of the Maintenance Plan to facilitate maintenance of the following Equipment / Systems per Vessel: storage, in Yard, construction, test and trials, and vessel delivery. Material Supply and Management: supply support encompassing all management actions, procedures, and techniques vital to settle requirements for acquisition of support items and spare parts. Packaging, Handling, Storage and Transportation: resources and procedures to ensure that all equipment and support items are preserved, packaged, packed, marked, handled, transported, and stored properly for short and long-term requirements. Support and Test Equipment: analysis to identify support and test equipment including all equipment, mobile and fixed, required to perform the support functions. System Performance Measurement: Implementing System Performance Measurement for trending analysis of maintenance activities. Develop and scope further action, complete with justification and communication. Review new Corrective Maintenance actions for completeness of data and accuracy of fault / cause code allocation and comprehensive identification of actions. Monitoring of aged Corrective Maintenance actions to closure, identifying and advancing actions / owners as the need arises. Identify specific product related Maintenance Failures and intensify findings to the Product Group. Supervise key product Maintenance Failures on a quarterly basis and review against baseline data. Support communication activities internally and to customers, suppliers, relevant industry groups and others as the need arises. Assist in the maintenance and revision of company processes and procedures relating to the functional areas of the business. Performing root cause analysis to identify what caused the failure. With cause of the failure resolved, implement, and verify corrective, or preventive actions, to prevent future occurrences of the failure. Follow schedule and budget. Participate and chair meetings and forums as well as development and support required. Control and achieve the desired quality for all deliveries and communication conducted. Review vendor documentation What you'll bring An Engineering degree (Electrical is desirable). Up to 2 years' experience. Proficient knowledge of MS Office products, especially Excel and PowerPoint. Intellectual curiosity, seeking opportunities to develop new skills. Strong analytical skills, both quantitative and qualitative. Strong attention to detail. Above average Microsoft Windows application experience, communications and interpersonal skills are required for this position. Knowledge of ILS Software considered a plus. Why you'll love working here This role provides you a very competitive salary in line with the successful candidate's experience. We also provide a best-in-class health and wellness benefits package for this position that includes such things as full health care (including unlimited physiotherapy), dental, vision, medical leave coverage, Personal Spending Account, and an Employee Family Assistance Program (EFAP) through Homewood Health. This position qualifies for an optional hybrid work schedule. Parking is included and to assist those that are using transit, we operate a complimentary shuttle bus Monday through Friday with various pick up and drop off points around North Vancouver. The estimated salary for this position is $72,000 - $88,000. In determining final salary, Seaspan considers many factors including the successful Candidate's skillset and experience as well as position location and internal equity. The final base salary offer will be at the Company's sole discretion and presented as part of a competitive total compensation package.#LI-LO1 #LI-HYBRID

The ILS Specialist I develops all required analysis in support of the Logistic Support Analysis (LSA) functions related to LSA Planning and Execution in support of the vessel project manager. The ILS Specialist is responsible for developing and delivering tasks to supply the vessel internal customer, who is the Project Manager. The ILS Specialist performs functions by partaking, delegating, and guiding the design, build, deliver and operations process of the products relevant to maintainability, reliability, testability and optimize life cycle costs through the definition of required resources to support the product.Note: This position is a 12-month limited term role with eligible benefits and 3 weeks' vacation. This position qualifies for an optional hybrid work schedule after 90 days of onsite work and onboarding. Employee will be subject to the terms of the Flexible Work Policy Agreement. What you'll doThe ILS Specialist will elaborate analysis of the following: Reliability: to perform a specific function and may be given as design reliability or operational reliability. Availability: ability to keep a functioning state in the given environment. Maintainability: be timely and easily maintained (including servicing, inspection and check, repair and / or modification). Configuration Management: Establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information throughout its life. Apply the maintenance planning process for the development of the maintenance concept. As conducted to evolve and establish requirements and tasks to be accomplished for achieving, restoring, and maintaining the operational capability for the life of the system. Prepare forecast plans for component requirements and associated maintenance activities in accordance with utilization data. Develop staggering of major components to ensure a smooth activity plan. Conduct execution of the Maintenance Plan to facilitate maintenance of the following Equipment / Systems per Vessel: storage, in Yard, construction, test and trials, and vessel delivery. Material Supply and Management: supply support encompassing all management actions, procedures, and techniques vital to settle requirements for acquisition of support items and spare parts. Packaging, Handling, Storage and Transportation: resources and procedures to ensure that all equipment and support items are preserved, packaged, packed, marked, handled, transported, and stored properly for short and long-term requirements. Support and Test Equipment: analysis to identify support and test equipment including all equipment, mobile and fixed, required to perform the support functions. System Performance Measurement: Implementing System Performance Measurement for trending analysis of maintenance activities. Develop and scope further action, complete with justification and communication. Review new Corrective Maintenance actions for completeness of data and accuracy of fault / cause code allocation and comprehensive identification of actions. Monitoring of aged Corrective Maintenance actions to closure, identifying and advancing actions / owners as the need arises. Identify specific product related Maintenance Failures and intensify findings to the Product Group. Supervise key product Maintenance Failures on a quarterly basis and review against baseline data. Support communication activities internally and to customers, suppliers, relevant industry groups and others as the need arises. Assist in the maintenance and revision of company processes and procedures relating to the functional areas of the business. Performing root cause analysis to identify what caused the failure. With cause of the failure resolved, implement, and verify corrective, or preventive actions, to prevent future occurrences of the failure. Follow schedule and budget. Participate and chair meetings and forums as well as development and support required. Control and achieve the desired quality for all deliveries and communication conducted. Review vendor documentation What you'll bring An Engineering degree (Electrical is desirable). Up to 2 years' experience. Proficient knowledge of MS Office products, especially Excel and PowerPoint. Intellectual curiosity, seeking opportunities to develop new skills. Strong analytical skills, both quantitative and qualitative. Strong attention to detail. Above average Microsoft Windows application experience, communications and interpersonal skills are required for this position. Knowledge of ILS Software considered a plus. Why you'll love working here This role provides you a very competitive salary in line with the successful candidate's experience. We also provide a best-in-class health and wellness benefits package for this position that includes such things as full health care (including unlimited physiotherapy), dental, vision, medical leave coverage, Personal Spending Account, and an Employee Family Assistance Program (EFAP) through Homewood Health. This position qualifies for an optional hybrid work schedule. Parking is included and to assist those that are using transit, we operate a complimentary shuttle bus Monday through Friday with various pick up and drop off points around North Vancouver. The estimated salary for this position is $72,000 - $88,000. In determining final salary, Seaspan considers many factors including the successful Candidate's skillset and experience as well as position location and internal equity. The final base salary offer will be at the Company's sole discretion and presented as part of a competitive total compensation package.#LI-LO1 #LI-HYBRID

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well.At Your Independent Grocer, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hard working, enthusiastic and reliable people just like you.Why is this role important Our Cashiers connect with customers through delightful conversations and efficient transactions to create a memorable in-store shopping experience. What you’ll do Provide great customer serviceScan products and process customer transactions accuratelySupport in the delivery of company-directed promotions and programsHandle cash and credit card transactions Keep the register area neat and stocked with essential suppliesAssist customers with general inquiriesMaintain a positive environment in the storeWho you are A team player with good communication skillsAdaptable in a fast-paced work environmentResourceful and courteous when resolving inquiriesMotivated to learn new things and delivering great customer serviceExperience you bringGood news! No previous experience is required. We provide you with training to set you up for success!What you bring Flexibility to work a variety of hours which may include days, evenings, and weekendsAble to move 25lbs and remain in a stationary or standing position for entire shiftsOur commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our employees progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our employees, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Please Note:Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process. NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “Your Independent Grocer” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.

The Customer Service / Data Entry Representative will provide a wide variety of administrative and staff support services for our claims cordination teamYou will primarily be doing data entry of claims information into our claims management systemsFollow up on missing information in order to process the claimReview invoices to ensure accuracyCompile reports from systems with claims informationBenefitsWe offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more

The Customer Service / Data Entry Representative will provide a wide variety of administrative and staff support services for our claims cordination teamYou will primarily be doing data entry of claims information into our claims management systemsFollow up on missing information in order to process the claimReview invoices to ensure accuracyCompile reports from systems with claims informationBenefitsWe offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more

Job DescriptionAre you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?As one of world’s leading, and fastest-growing home furnishing retailers, we know what it takes to build a satisfying career.The Role:As a Bilingual Customer Service Center Representative (English & French), you are responsible for providing excellent service to all our customers. You will assist customers with sales, in-store pickups and returns as well as address customer issues and provide timely and appropriate solutions.What this role brings to you:The possibility of being part of a dynamic team and cultureThe opportunity to have a rewarding career with various prospects for career advancement across different functions and teamsA great benefit package for full-time colleagues (including medical, vision and dental)An amazing colleague discount on all JYSK products What you bring to the role:Able to maintain a positive attitude while working under pressureStrong problem-solving abilitiesAt least one year of experience in a customer service environmentHigh school diploma or equivalentIf this sounds like an opportunity for you, come join JYSK and experience it for yourself!JYSK Canada is proud to be an equal opportunity employer. We welcome and encourage all candidates to apply. Our company values diversity and is committed to creating an inclusive culture where Colleagues can fully develop and utilize their talents and strengths. We consider all applications on the basis of the position requirements, and we do so without regard to any unrelated factor and/or characteristic. Reasonable accommodations are available upon request for candidates taking part in all aspects of the hiring process. QualificationsCompensation: Generally, the hiring range for this position is $19.00 to $21.00 per hour. Job Location

Job DescriptionAre you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?As one of world's leading, and fastest-growing home furnishing retailers, we know what it takes to build a satisfying career.The Role:As a Bilingual Customer Service Center Representative (English & French), you are responsible for providing excellent service to all our customers. You will assist customers with sales, in-store pickups and returns as well as address customer issues and provide timely and appropriate solutions.What this role brings to you:The possibility of being part of a dynamic team and cultureThe opportunity to have a rewarding career with various prospects for career advancement across different functions and teamsA great benefit package for full-time colleagues (including medical, vision and dental)An amazing colleague discount on all JYSK products What you bring to the role:Able to maintain a positive attitude while working under pressureStrong problem-solving abilitiesAt least one year of experience in a customer service environmentHigh school diploma or equivalentIf this sounds like an opportunity for you, come join JYSK and experience it for yourself!JYSK Canada is proud to be an equal opportunity employer. We welcome and encourage all candidates to apply. Our company values diversity and is committed to creating an inclusive culture where Colleagues can fully develop and utilize their talents and strengths. We consider all applications on the basis of the position requirements, and we do so without regard to any unrelated factor and/or characteristic. Reasonable accommodations are available upon request for candidates taking part in all aspects of the hiring process.QualificationsCompensation: Generally, the hiring range for this position is $19.00 to $21.00 per hour.

The Customer Service / Data Entry Representative will provide a wide variety of administrative and staff support services for our claims cordination teamYou will primarily be doing data entry of claims information into our claims management systemsFollow up on missing information in order to process the claimReview invoices to ensure accuracyCompile reports from systems with claims information

Application Deadline: 06/29/2024 Address: VIRTUAL59 - HomeRes - ON - BMO Job Family Group: Retail Banking Sales & Service We invite all experienced and aspiring First Nations / Inuit / Mtis professionals to apply to roles featured on BMOs Indigenous Careers landing page, as well as all those on BMOs Career Page. Qualified First Nations / Inuit / Mtis applicants applying through these postings will be considered for open job vacancies, where they exist, or added to our Indigenous Talent Network and matched to other upcoming opportunities. This is part of BMOs ongoing commitment to Indigenous applicants. Our recruitment team will reach out to those selected for further consideration. Understands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on lending/credit strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups as needed. Integrates marketing promotions and programs into customer conversations when appropriate. Probes to understand customer needs and provides advice related to personal banking and lending strategies in the best interests of the customer. Escalates complex or unresolved customer situations to managers as required. Performs any required activities to ensure customers requests are accurately processed. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations in a professional manner. Collaborates with internal and external stakeholders in order to deliver on business objectives. Manages all transactional outcomes of customer calls or refers to appropriate internal business groups. Maintains the confidentiality of customer and Bank information. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions. Completes standardized tasks under supervision. Performs initial problem solving within given rules/limits & escalates when required. Broader work or accountabilities may be assigned as needed. Qualifications: High school diploma or equivalent work experience. Knowledge of personal banking products. Knowledge of competitive marketplace and trends in product offerings. Knowledge of contact centre operational processes and policies. Knowledge of call centre technology, processes and metrics. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment). Compensation and Benefits: $33,850.00 - $44,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.

Application Deadline: 06/29/2024Address:VIRTUAL59 - HomeRes - ON - BMOWe invite all experienced and aspiring First Nations / Inuit / Métis professionals to apply to roles featured on BMO's Indigenous Careers landing page, as well as all those on BMO's Career Page. Qualified First Nations / Inuit / Métis applicants applying through these postings will be considered for open job vacancies, where they exist, or added to our Indigenous Talent Network and matched to other upcoming opportunities. This is part of BMO's ongoing commitment to Indigenous applicants. Our recruitment team will reach out to those selected for further consideration. Understands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on lending/credit strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups as needed.Integrates marketing promotions and programs into customer conversations when appropriate.Probes to understand customer needs and provides advice related to personal banking and lending strategies in the best interests of the customer.Escalates complex or unresolved customer situations to managers as required.Performs any required activities to ensure customer's requests are accurately processed.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations in a professional manner.Collaborates with internal and external stakeholders in order to deliver on business objectives.Manages all transactional outcomes of customer calls or refers to appropriate internal business groups.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:High school diploma or equivalent work experience.Knowledge of personal banking products.Knowledge of competitive marketplace and trends in product offerings.Knowledge of contact centre operational processes and policies.Knowledge of call centre technology, processes and metrics.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment).Grade:2Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

FORMATION & EXPÉRIENCEDEC en thanatologie OU DEC relatif aux relations humaines, au service à la clientèle, à la relation d’aide ou à l’hôtellerieExpérience dans le milieu funéraire (atout)D’autres expériences et compétences peuvent compenser la formation académiqueExcellente communication française parlée et écrite et connaissance professionnelle de l’anglaisConnaissance informatique de base & d’un logiciel de gestion client (atout)Connaître les éléments clés de l’excellence en contact clientCONDITIONS DE TRAVAILÊtre disponible pour se déplacer dans les autres succursales de la Coopérative pour des fins de remplacement ou de surcroît de travailPoste à temps plein (35 h/semaine)Horaire de travail à déterminer : mardi au samedi ou dimanche au jeudiSalaire : à partir de 23,94$/h sans diplôme de thanatologie ou 25,24$/h avec diplôme de thanatologieUniforme fourniRégime d’assurance collective après 3 mois de serviceParticipation à un REER collectif après 1 an de serviceProgramme de santé bien-êtrePAECafé gratuitActivités d'entreprise (bénévolat, party d’été, party de noël, etc.)VOTRE QUOTIDIEN AU SEIN DE LA COOPÉRATIVERencontrer des familles pour des arrangements préalables, des arrangements funéraires lors de décès, des demandes d’informations ou de soumissions ;Expliquer aux familles la nature des services funéraires offerts et les frais reliés ;Recueillir l’ensemble des renseignements relatifs au défunt sur le plan légal ;Renseigner la famille au sujet des prestations admissibles ;Vérifier les dispositions de transport et de préparations en lien avec le défunt ;Planifier l’horaire des services funéraires et publier les avis de décès ;Compléter des documents administratifs et légaux ;S’assurer que les inhumations et crémations soient coordonnées adéquatement ;Supporter et fournir des références et des ressources aux familles concernant : problèmes légaux, sociaux ou personnels ;S’assurer que les frais à acquitter soient expliqués aux familles et en faire la perception ;Saisir des données dans le logiciel de gestion de la clientèle ;Aider ses collègues de travail lors de périodes moins occupées ;Effectuer diverses tâches administratives et tâches connexes au besoin.Si vous avez besoin de mesures d’adaptation à une étape ou une autre du processus d’évaluation, veuillez envoyer un message à l’adresse indiquée ci-dessous pour en faire la demande. Les renseignements reçus au sujet de mesures d’adaptation seront traités confidentiellement.Vous vous reconnaissez dans cette description et vous avez des valeurs de coopération et d’empathie très développées ? Faites parvenir votre candidature à Cynthia Chalifour CRHA, Conseillère en ressources humaines à : [email protected] VOS QUALITÉSL’empathie et l’écoute active sont indispensablesAvoir de la facilité à entrer en relationDémontrer une compassion pour la clientèleÊtre en mesure de personnaliser son service à la clientèle en fonction des besoinsÊtre habileté à promouvoir une offre de servicesCapacité à informer sans jugement et de façon impartialeAptitude à informer et à référer les clients vers les organismes adéquats de soutienSavoir faire la promotion de produits et de services connexes et des avantages coopératifsÊtre en mesure de répondre aux questions reliées au deuil et aux rites funéraires afin de pouvoir guider le client dans sa recherche de sens

Candidates must be local in Fredericton, New BrunswickMust haves:At least 12 years of experience:A University bachelors level degree in Computer Science or a related discipline; an equivalent combination of education and experience may be consideredRecent and relevant experience in a Senior Project Manager roleProject Management experience in the digital health / eHealth space in a Canadian jurisdictionIM/IT experienceDemonstrated experience with technology projects in the eHealth space – preference given for this experience having been obtained in the role of Project ManagerStrong skills and experience in communication planning, coordination and implementation including presentations to senior internal and external stakeholdersDemonstrated experience in successfully managing large, complex eHealth projects that cross multiple business units and organizations (more than 4 or 5), involve multiple direct project participants (more than 15), operate for an extended period of time (more than 1 year), and involve addressing change management, business transformation and technical issues.Demonstrated experience in specific project execution activities including issue/risk management, change control, change management, implementation, and transitionExperience and demonstrated capability in overseeing a team of specialists on information technology development projectsDemonstrated experience with EMR initiatives in a Canadian context. Demonstrated ability to manage change, facilitate training, and drive adoption of new technologies and care delivery models.Recognized Project Management certificationsExcellent verbal and written communication skills in English.  Bilingual working competencies (English and French) are considered an asset. 

The Customer Service / Data Entry Representative will provide a wide variety of administrative and staff support services for our claims cordination teamYou will primarily be doing data entry of claims information into our claims management systemsFollow up on missing information in order to process the claimReview invoices to ensure accuracyCompile reports from systems with claims informationBenefitsWe offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and moreDescription :We are looking for a Chat Service Representative to work within our Customer Care department, providing legendary support for our e-commerce and client service. The ideal candidate will have email, chat, and phone customer service experience and be technology savvy. Qualified candidates will be highly independent but also be able to work in a collaborative team environment.Responsibilities :-Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns-Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate-Crete relationships with new customers to better understand and achieve their needs-Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately-Continually portray and project a positive and professional image.-Provide administrative support to the customer service team-May assist with overflow work and other duties as needed