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121012 - Assistant Manager, Housekeeping
Vancouver Coastal Health, Richmond, BC
Assistant Manager, Housekeeping Job ID 2024-121012 City Richmond Work Location Rich Community Hlth Services Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 07 Min Hourly CAD $38.13/Hr. Max Hourly CAD $54.82/Hr. Shift Times 1200-2000/0730-1530 Days Off Stats, Tuesday, Wednesday Salary The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr. Job Summary Come work as an Assistant Manager, Environmental Services with Vancouver Coastal Health (VCH)! Reporting to the Manager, Environmental Services, the Assistant Manager is responsible for providing coordination and administration of all aspects related to environmental services which include but are not limited to housekeeping, pest management, and sanitation services, refuse and solid waste disposal services, and waste water management, as well as supervision of staff for a designated site(s) at Vancouver Coastal Health (VCH). At VCH, a clean clinical environment extends from outpatient clinics to emergency departments or surgical suites, therefore this position requires not only knowledge of infection prevention and control, basic microbiology, evidence-based cleaning and disinfection practices, safety concerns, handling multiple waste streams and floor care but also the ability and skills to maintain consistency in performance. Assists the Manager with program planning, implementation of best practices, new systems, policies and procedures, services delivery and evaluation. Investigates and resolves operational issues involving service level concerns or staff performance issues. The position also participates in developing and monitoring the budget and assists the Manager in the monitoring, analysis, reporting of quality assurance and control initiatives for environmental services. As an Assistant Manager, Environmental Services with Vancouver Coastal Health you will:Implement the day-to-day operations of environmental services for an assigned site or multiple sites and ensure effective services are implemented maintaining an overall effective forecasting and utilization of respective personnel and equipment. Investigate and resolve operational issues involving service level concerns or staff performance issues.Contribute to the departmental strategic plan and related projects and initiatives by identifying goals and objectives for the portfolio providing feedback on activity levels and ensure services address established goals and objectives and meet organizational service requirements. Make recommendation to the Manager as required.Promote service excellence, evaluate operations and develop improvements in operating processes and equipment to maximize productivity, and service levels for designated site(s). Implement pilot projects as directed by the Manager and oversee the implementation of trial testing of new equipment, systems, processes, or other initiatives. Provide reports on identified observations and outcomes, such as pros, cons, risks, and areas needing improvement and make recommendations as required.Monitor the daily work activity of personnel within the assigned area to ensure compliance with safety procedures set by the department and regulatory agencies, such as WorkSafe BC (e.g., WHMIS).Supervise designated staff, schedule shifts, statutory holidays, vacations and relief, approve over-time and leaves of absence for staff. Interview applicants, make staff resource planning and selection decisions, establish performance expectations, determine required orientation and training, conducts related training and orientation for staff as required, familiarize staff with new procedures, conduct performance evaluations and resolve disciplinary matters. Where necessary in collaboration with the Manager, initiate disciplinary action up to and including termination.Interpret and administer collective agreements. Participate in investigations of, and response to grievance and routine confidential employees’ issues. Participate in essential service designation planning input as required.Assist the Manager in developing and monitoring the budget. Provide input into budget requirements and monitor expenditures by reviewing and verifying invoices.Work with the Manager to determine and implement best practices including conducting research as required and participating in preparation of business cases relating to operational planning and quality service improvements.Assist with the development, monitoring and updating quality improvement initiatives to ensure service quality standards are maintained.Diagnose service level failures and take corrective action to prevent recurrence.Assist the Manager in the audit processes, against prescribed performance criteria in the performance of quality assurance responsibilities.Compile data and assist in developing indicators that summarize issues by specific criteria. Present data and make recommendations in order to focus on areas that need further support.Ensure materials and requirements meet established standards and applicable policies, practices, and procedures are understood and followed.Recommend, plan, and organize the efficient use of space and equipment in respective work areas.Participate in committees and meetings involving clients, contractors and residents/patients and other stakeholders, as designated by the Manager.Carry out responsibilities in accordance with health and safety requirements. Immediately report unsafe situations by notifying supervisor or other appropriate personnel.Perform other related duties as assigned. Qualifications Education & ExperienceDiploma in Environmental Management, Business Administration, Hospitality or a related field.A minimum of five (5) years’ progressive leadership experience in housekeeping/environmental services and resolving client complaints in a hospital or similar large institutional environment, or an equivalent combination of education, training and experience.Knowledge & AbilitiesDemonstrated knowledge of health facility support service operations including but not limited to housekeeping, infection prevention and control, basic microbiology, evidence-based cleaning and disinfection practices, handling multiple waste streams, floor care and also the ability and skills to maintain consistency in performance.Demonstrated ability to communicate effectively orally and in writing at various levels of the organization.Demonstrated knowledge of quality assurance systems.Demonstrated ability to supervise and familiarity with working in a unionized environment.Demonstrated ability to resolve issues in a customer service environment, tactfully and equitably, with minimal supervision.Demonstrated ability to handle stressful situations in a consistent and positive manner.Demonstrated analytical, problem solving and dispute resolution skills.Demonstrated ability to work effectively, both independently and as part of a team.Effectively able to prioritize workload and to work under pressure to meet deadlines.Demonstrated ability to operate related equipment, including relevant computer applications.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Senior Systems Analyst (SAP BW)
Ontario Power Generation Inc., Toronto, ON, CA, MG X
Status: Regular Full timeWorking Conditions: Hybrid Work Environment (3 days in office)        Education Level: 4 years of University degree in computer science or equivalent education.Location: Toronto, OntarioShifts(s): DaysTravel: 10% Deadline to Apply: February 27, 2024. Electrify your career and help build a brighter tomorrow.Every generation has a challenge that defines them. At OPG, we are calling on all innovators, disruptors, thought leaders and change-makers. Join us to electrify life in one generation and build a sustainable future powered by our electricity, our ideas, and our people. Join OPG and make history.Whether you work in the skilled trades or are a business professional, a career at OPG is an opportunity to electrify your life on -- and off -- the job.ACCOMMODATIONSOPG is committed to fostering an inclusive, equitable, and accessible environment where all employees feel valued, respected, and supported. If you require accommodation during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made.If you require information in a format that is accessible to you, please contact [email protected] NEW CAMPUS: This position is moving to OPG Corporate Headquarters: In Summer 2025, OPG will officially welcome employees to our new Corporate Headquarters located at 1908 Colonel Sam Drive, Oshawa, Ontario. This new space will enable teamwork, collaboration and innovation that will help us to achieve our mission to electrify life in one generation.JOB OVERVIEW Ontario Power Generation (OPG) is looking for a dynamic, strategic, and results-driven professional to join our team in the role of Senior Systems Analyst (SAP BW).Reporting to the Section Head, Information Systems, this role is responsible for providing expert analysis for design and modeling of SAP BW (Business Warehouse). A minimum 6-8 years of experience in multiple SAP BW Applications Full Development Cycles.Expertise includes configuration, ABAP Programming for SAP BW development, creating reports, data ETL process and testing. Have a general knowledge and experience in SAP Finance modules (AR, AP, FICO Finance & Controlling). Provide post-implementation production support. Develop documentation and conduct Knowledge Transfer. Good communication skills are a must. This is an exciting opportunity to work in an environment where you will contribute to OPG’s public outreach, engagement, and education efforts as part of the company’s commitment to growing its social license.  KEY ACCOUNTABILITIES  Perform gathering requirements, estimating the work, modeling, planning, and conducting product implementations. Perform ABAP Programming for SAP BW development and configuration, creating reports, data ETL process and testing.Support UAT and able to create test plans and test scenarios with the business users and conduct troubleshooting. Provide expert advice to Project Manager on Project plan and resources.Provide recommendations for system improvements.Conduct studies to assist users in defining and documenting functional requirements, data requirements, and operational constraints related to potential information technology solutions for simple to medium-complex problems. Analyze alternative solutions by identifying and estimating life-cycle costs and by assisting users to identify and quantify benefits. Make effective recommendations to clients to change their business processes and work methods in order to use information technology more effectively. Create pilot or prototype solutions. Prepare recommendations and business-case documentation to support the preferred alternatives. Review recommendations with other departments in the division. Conduct or participate in technical and economic studies requiring expert knowledge related to information technology services, methodologies, techniques, standards, and tools. Propose strategies for exploiting new technologies and techniques. For complex problems, assist in the above activities.Provide consultative services and specialized expertise in information-technology areas. Assist, and provide guidance to, users and line management, both within and outside of the division, in the availability and use of information technology. Provide information related to the availability and use of information technology services. Assist information technology staff and open-shop users in resolving problems related to programming, program design, or production use of programs and data. Develop and maintain standards, procedures, methodologies, and tools for information-technology staff. Assure the quality of systems and databases developed within the division. Generally, perform these activities for complex products.Carry out design, development, and implementation activities for simple to medium-complex systems or databases. Construct system models or data models at the conceptual level, defining functional components, processes, data entities, and relationships with other systems or databases. Review models with users and other information-technology departments. Recommend the approaches to be followed in design, development, testing, and implementation, taking into account the need for interfaces with other systems or databases. Perform high-level design. Estimate processing costs, using simulators where appropriate. Review design with users and other departments in the division. Review test procedures and test results with users in order to verify compliance with user requirements. Assist in the above activities for complex systems, programs, or databases, and develop and demonstrate prototype systems or databases. Design data flows and logic flows. Determine level of auditing, controls, backup, and security procedures to be applied. Develop test plans and procedures. Design, develop, document, and test systems, programs, or databases. Develop operating procedures and arrange for commissioning and implementation in a production environment. Conduct post-implementation reviews with users.Maintain simple to complex systems or databases. Advise and assist users concerning the production use of systems, products, or databases. Implement and document enhancements and changes to meet new user needs. Analyze trouble reports and implement corrective actions. Resolve emergency problems under time constraints. Identify latent problems and implement changes to eliminate or bypass them. Assist in the assignment of priorities to maintenance tasks.Prepare major written reports and prepare correspondence dealing with technical issues. For simple to medium-complex projects, prepare correspondence on commitment of resources, work schedules, and proposals. Conduct or participate in planning and review meetings, involving technical staff and line management representing user departments and various information technology departments. Prepare and review specifications, proposals, investigative reports, business case documents, design documents, maintenance documentation, operating instructions, and user manuals.Provide training and education for simple to complex products and systems when transitioning from Projects to Services. Prepare user instructions in the form of written documentation and demonstrate usage. Demonstrate the usage of proposed development end products by means of prototyping or simulation tools. Identify the training needs of user staff and information-technology staff. Define training courses and formulate their content. Prepare training materials.Act as team leader on projects requiring complex technical knowledge. Assign work to staff assisting in the work and schedule their activities. Coordinate assigned project work activities including coordination with other departments. Monitor the progress and costs of assigned work. Recommend changes in resourcing. Maintain day-to-day contact with users to review progress. Prepare progress reports and conduct review meetings with users and line management. Assist in preparing project estimates. Provide input for departmental budgeting processes and work-program planning.Other duties as required.EDUCATION   4 years of University degree in computer science or equivalent education. QUALIFICATIONS Requires a minimum of 6-8 years of experience in SAP BW and ABAP.Experience in Multiple SAP BW Applications Full Development Cycles.Expert in Data ETL (Extract, Transform, Load) data modeling to meet both business and system performance requirements.Expert in building report using Query Designer, Analyzer, and Web Application Designer.Familiar with Exit coding, and Datasource creation/enhancement.Familiar with SAP Finance Modules.Requires a knowledge of the principles of computing equipment, methods, systems analysis and design, data management, work simplification, communications, and computer programming to enable creative logical reasoning regarding the design and effective use of systems and databases, computer programming activities, and related matters. Requires a knowledge of computer science to gain an appreciation of design concepts related to computing equipment and software, in order to provide computerized solutions to varying OPG requirements. Requires experience to be able to define users' information technology requirements for all but the most complex problems, and to design, develop, acquire, and implement the required systems, databases, and information technology products and related services.Requires experience to understand new and existing information processing concepts, computer and communications equipment, and software. Requires experience to acquire a knowledge of the clients' organizations and a general knowledge of the operational characteristics and functions of the application systems, databases, products, computers, communications, and associated equipment serviced by the division. Requires good verbal and written communications skills, to coordinate the needs of business clients, technical staff, suppliers, and divisional staff.The successful candidate will exhibit uncompromising integrity and commitment to upholding corporate values, and the OPG Code of Business Conduct. What Makes a Career at OPG Different? As Ontario’s largest clean energy generator, we’re building, expanding, and innovating the equipment and technology that keeps Ontario powered with clean, reliable energy.  At OPG, our values are our strengths.  They are fundamental truths about our organization that don’t change:   Safety – it’s our business.Integrity – always lead with integrity.Excellence – never satisfied with good enough.Inclusion – working together for powerful outcomes.Innovation - creativity accelerates possibility. Here's why OPG might just be the ideal workplace for you: Exceptional range of opportunities province-wide Long-term career growth and development opportunities Electricity is vital to the province and OPG’s clean electricity is helping decarbonize other sectors. Our promise to you: We care about the safety and the well-being of our employees. It is our utmost priority. A supportive work environment where you can be your best every day. Opportunities to stretch and develop. Offer different ways for you to give back to the communities where we operate. Partner with Indigenous communities and support local businesses. We support employment equity, diversity, and inclusion. Are you ready to start a career that has the power to electrify life on and off the job? Apply now. APPLICATION PROCESS Please submit your application online at https://jobs.opg.com/ by 11:59 PM E.S.T. February 27, 2024.  OPG thanks all those who apply; however, only candidates considered for an interview will be contacted. #LI-Hybrid.
Project Manager
Ontario Institute For Cancer Research, Toronto, Ontario
About OICROICR is Ontario's cancer research institute. We bring together people from across the province and around the world to improve the lives of everyone affected by cancer. We take on the biggest challenges in cancer research and deliver real-world solutions to find cancer earlier and treat it more effectively. We are committed to helping people living with cancer, as well as future generations, live longer and healthier lives.Launched in December 2005, OICR is an independent institute funded by the Government of Ontario through the Ministry of Colleges and Universities.Job DetailsPosition: Project ManagerLocation: MaRS Centre, TorontoDepartment: Global Alliance for Genomics and Health (GA4GH)Reports To: Executive LeadSalary: Commensurate with level of experience; total compensation includes a competitive benefits plan (Sun Life), plus a defined benefit pension plan (HOOPP)Hours: 21 hours/weekJob Type: HybridStatus: Part-Time, Temporary (15-month contract)Position SummaryThe Global Alliance for Genomics and Health (GA4GH), based in part at the Ontario Institute for Cancer Research (OICR), is looking for a Project Manager to support the operations of the GA4GH and will be a critical role to enable the GA4GH to achieve its strategic objectives through aligning and managing resources (financial and personnel), liaising with stakeholders, and coordinating communications. GA4GH is an international, nonprofit alliance formed in 2013 to accelerate the potential of research and medicine to advance human health. Bringing together hundreds of contributors working in healthcare, research, patient advocacy, life science, and information technology, the GA4GH community is working together to create policy frameworks and standards to enable the responsible, voluntary, and secure sharing of genomic and health-related data. Learn more at www.ga4gh.org. GA4GH is supported by four international hosts: the Broad Institute of MIT and Harvard, the Wellcome Sanger Institute, EMBL-EBI, and the Ontario Institute for Cancer Research (OICR). Eight technical and policy framing teams ("GA4GH Work Streams") drive the standards development work to meet the specific needs of real world clinical and genomics data sharing projects. GA4GH Work Streams collaborate with Driver Projects-genomic data initiatives that help identify, develop, and pilot our products. This position is temporary, part-time (21 hours/week) for fifteen (15) months to cover a maternity leave.Position ResponsibilitiesManages the unit/department financial resources:Manage most aspects of annual operating budget at Secretariat location (OICR), with input and direction from the OICR finance and grants management teams, and GA4GH CEO. Budget management involves overseeing multiple cost centres.Approve expenditures within signing authority limits.Analyze financial/statistical reports on a regular basis; monitor, analyze and reconcile variances from approved plan; take remedial action to attain budgeted targets.Prepare and present financial reports, as required.Support fundraising efforts through budget development, producing supporting materials, coordinating sponsorship outreach and liaising directly with funders.Monitor the overall GA4GH long-term budget and ensure there are sufficient funds through tracking active and pending grants located at OICR; This includes mapping out grant cycles and the tracking of active and pending grants located at OICR.Oversees day-to-day operations:Develop and implement day-to-day operating policies, systems, and procedures to contribute to organizational effectiveness.Contribute to GA4GH operational and strategic goals, and align work processes and communications accordingly.Co-ordinate and contribute to the development and implementation of GA4GH protocols, policies, and procedures (working with the Executive Committee and Secretariat).Participate in regular meetings of the Secretariat in order to align work, develop, and implement work processes; ensure consistent communication with external stakeholders. Performs corporate management responsibilities that advance OICR's goals and support alignment with GA4GH:Ensure alignment of GA4GH initiatives with OICR's mission, vision, and policies.Foster collaboration and coordination between GA4GH and other OICR programs and departments.Attend town hall meetings and other key organizational gatherings to stay informed about OICR activities, priorities, and updates.Contribute to the development and implementation of strategies to enhance the visibility and impact of GA4GH within OICR and the broader scientific community.Support the integration of GA4GH initiatives into OICR's research and operational frameworks, ensuring seamless collaboration and resource utilization.Provide regular updates and reports to OICR management regarding the progress, challenges, and opportunities associated with GA4GH activities and partnerships.Collaborate with OICR's communications team to effectively communicate GA4GH-related developments, achievements, and initiatives to internal and external stakeholders.Support the implementation of Equity, Diversity, and Inclusion (EDI) strategies within GA4GH and OICR, ensuring a diverse and inclusive work environment.QualificationsCompletion of a Bachelors degree in Business Administration or equivalent work experience and/or education.Experience in project management.Experience in grants management.Experience with word processing, slide presentations, and spreadsheets are required.Familiarity with working in a GSuite environment.Familiarity with the global health research setting.Above average writing skills.Above average organisational skills.Excellent analytical, problem-solving, and time management skills.Ability to work both autonomously and collaboratively.Independent and self-motivated.Thrives in a fast-paced, dynamic environment.Able to work flexible hours on occasion.For more information about OICR, please visit the website at www.oicr.on.ca.To learn more about working at OICR, visit our career page.CLOSING DATE: Until Filled
Technician Trainee, Metallurgy & Technology (temporary 18 months)
Teck Resources, Trail, BC
Closing Date: March 3, 2024 As Canada's largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving innovation, harnessing cutting-edge technology, and cultivating a dynamic environment that empowers our employees to shape the future.A vacancy exists in the Metallurgy Development Team for a Technician Trainee, Metallurgy & Technology (temporary), who will report to a Senior Engineer.This role is based in the welcoming community of Trail, situated in the beautiful West Kootenay region of southeastern British Columbia. Here you will find outdoor adventure at your fingertips! Whether it's biking and skiing, or the laid-back atmosphere of fishing and hiking, there is something for everyone.Please note that the work schedule for this position may be variable with combinations of 5x2 and/or shift work during periods of piloting.Responsibilites: Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures Operate, troubleshoot and modify laboratory and pilot-scale equipment Assist with design and construction of laboratory and pilot scale setups Assist with updating process drawings, such as flowsheets and P&IDs Assist with technical investigations, including plant sampling, measurement of operating parameters, and visual observations which contribute to the development and improvement of operating plant processes and process control Provide technical data compiled from various sources, along with preliminary analyses of the data Assist with the process development, start-up, and handover stages of projects Write reports on test work or plant sampling work conducted Communicate effectively, both written and verbal, with supervision, trades personnel, project leaders and other technical personnel Qualifications: Graduate of a recognized Institute of Technology or University in metallurgical, mineral processing or chemical sciences is required Candidates with working knowledge of physical, chemical and metallurgical processes will be given preference Working towards or eligible for registration with Applied Science Technologists and Technicians of British Columbia (ASTTBC) would be an asset An ability to work both independently and as part of a team to contribute to the success of a technical group is required Highly organized self-starter with strong time management skills are a must Proficiency in computer systems: MS Office, including Word, PowerPoint and Excel is required Experience with process data systems and metallurgical modelling software an asset Why Join Us? At Teck, we offer more than just a job - we provide a pathway to personal and professional enrichment. With captivating projects set against stunning backdrops, a culture of inclusivity and collaboration, and boundless opportunities to learn and grow, joining us means embracing a fulfilling and dynamic career adventure.This is a unionized position with United Steelworkers Local 480 Office and Technical. Employees receive access to a comprehensive benefits package that promotes physical, mental, financial, and emotional well-being.Salary Range: $32.73 - $42.26 /HourAbout Teck At Teck, we value diversity. Our teams work collaboratively and respect each person's unique perspective and contribution.We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal and zinc.Teck has been named one of Canada's Top 100 Employers and is one of Canada's Top Employers for Young People. The pursuit of sustainability guides Teck's approach to business. Teck has been recognized as one of the Global 100 Most Sustainable Corporations by Corporate Knights and is ranked #1 in the Metals and Mining industry on the S&P Dow Jones Sustainability World Index (DJSI). Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK.Learn more about Teck atwww.teck.comor [email protected] Segment: Materials Science, Metallurgy, Chemical Research, Curriculum, Coal Mining, Science, Engineering, Education, Mining Apply now »
Senior Data Protection System Engineer to enhance Data Protection Services within the bank - 73995-1
S.i. Systems, Toronto, ON
System EngineerDuration: 12 MonthsRemote/Hybrid: Hybrid - Onsite every Tuesday and 2nd Friday of the month Office Location: 81 Bay Street 15th floor Responsibilities:You’ll be a key role in Data Protection Services team, an innovative team with many brand new services provided at enterprise level, to provide data protection related services such as Data Element Level Protection (DELP), Test Data As a Service (TDaaS), and Data Discovery and Remediation (DDaR) services. As an Data Security Engineer, you will work individually or lead a small development team to work with business partner, QA, vendor and AO partner on integration, configuration, development, implementation, troubleshooting as well as delivering services for different LOBs/data sources and providing PROD support.• Work with vendor to solution, build, configure and deploy DDaR service (pilot) from DEV, UAT to PROD• Follow Agile methodology to setup environment, configure, test, debug, and document in order to ensure successful implementation and maintenance of the service during/post project• Work with consumers to integrate data sources with DDaR service• Provide production support, and work with AO partners on problem troubleshooting/solving Must Have Requirement: - 3+ years of Linux OS, Python, Shell scripting, Java and SQL/NoSQL - Strong knowledge of Azure Networking such as network peering, network security gateway, etc - Strong knowledge of Kubernetes and base operations - Have knowledge/experience of Big Data, Structured data, unstructured data such as Synapse, PostgreSQL, Azure Databricks Cosmo Database, ADLS, Blob, Oracle database and/or MS SQL. - Have knowledge/experience of DevOps: Github/Git Actions, CI/CD, Maven, Jenkins and Artifactory - Good understanding of firewalls, load balancers, VMware, LDAP/Active Directory, Authentication/Authorization, Digital certificates, Hashicorp. Nice to Have: - Working experiences with data discovery tools (ideally BigID or Varonis, Spirion, OneTrust) - Experience within a corporate environment Apply
120554 - Assistant Manager, Environmental Services
Vancouver Coastal Health, North Vancouver, BC
Assistant Manager, Environmental Services Job ID 2024-120554 City North Vancouver Work Location Berkley Care Centre - NS Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 07 Min Hourly CAD $38.13/Hr. Max Hourly CAD $54.82/Hr. Shift Times 7:00-15:00, 11:00-19:00, 15:00-23:00 Days Off Monday, Tuesday Salary The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr. Job Summary Come work as an Assistant Manager, Environmental Services with Vancouver Coastal Health (VCH)! Reporting to the Manager, Environmental Services, the Assistant Manager is responsible for providing coordination and administration of all aspects related to environmental services which include but are not limited to housekeeping, pest management, and sanitation services, refuse and solid waste disposal services, and waste water management, as well as supervision of staff for a designated site(s) at Vancouver Coastal Health (VCH). At VCH, a clean clinical environment extends from outpatient clinics to emergency departments or surgical suites, therefore this position requires not only knowledge of infection prevention and control, basic microbiology, evidence-based cleaning and disinfection practices, safety concerns, handling multiple waste streams and floor care but also the ability and skills to maintain consistency in performance. Assists the Manager with program planning, implementation of best practices, new systems, policies and procedures, services delivery and evaluation. Investigates and resolves operational issues involving service level concerns or staff performance issues. The position also participates in developing and monitoring the budget and assists the Manager in the monitoring, analysis, reporting of quality assurance and control initiatives for environmental services. As an Assistant Manager, Environmental Services with Vancouver Coastal Health you will:Implement the day-to-day operations of environmental services for an assigned site or multiple sites and ensure effective services are implemented maintaining an overall effective forecasting and utilization of respective personnel and equipment. Investigate and resolve operational issues involving service level concerns or staff performance issues.Contribute to the departmental strategic plan and related projects and initiatives by identifying goals and objectives for the portfolio providing feedback on activity levels and ensure services address established goals and objectives and meet organizational service requirements. Make recommendation to the Manager as required.Promote service excellence, evaluate operations and develop improvements in operating processes and equipment to maximize productivity, and service levels for designated site(s). Implement pilot projects as directed by the Manager and oversee the implementation of trial testing of new equipment, systems, processes, or other initiatives. Provide reports on identified observations and outcomes, such as pros, cons, risks, and areas needing improvement and make recommendations as required.Monitor the daily work activity of personnel within the assigned area to ensure compliance with safety procedures set by the department and regulatory agencies, such as WorkSafe BC (e.g., WHMIS).Supervise designated staff, schedule shifts, statutory holidays, vacations and relief, approve over-time and leaves of absence for staff. Interview applicants, make staff resource planning and selection decisions, establish performance expectations, determine required orientation and training, conducts related training and orientation for staff as required, familiarize staff with new procedures, conduct performance evaluations and resolve disciplinary matters. Where necessary in collaboration with the Manager, initiate disciplinary action up to and including termination.Interpret and administer collective agreements. Participate in investigations of, and response to grievance and routine confidential employees’ issues. Participate in essential service designation planning input as required.Assist the Manager in developing and monitoring the budget. Provide input into budget requirements and monitor expenditures by reviewing and verifying invoices.Work with the Manager to determine and implement best practices including conducting research as required and participating in preparation of business cases relating to operational planning and quality service improvements.Assist with the development, monitoring and updating quality improvement initiatives to ensure service quality standards are maintained.Diagnose service level failures and take corrective action to prevent recurrence.Assist the Manager in the audit processes, against prescribed performance criteria in the performance of quality assurance responsibilities.Compile data and assist in developing indicators that summarize issues by specific criteria. Present data and make recommendations in order to focus on areas that need further support.Ensure materials and requirements meet established standards and applicable policies, practices, and procedures are understood and followed.Recommend, plan, and organize the efficient use of space and equipment in respective work areas.Participate in committees and meetings involving clients, contractors and residents/patients and other stakeholders, as designated by the Manager.Carry out responsibilities in accordance with health and safety requirements. Immediately report unsafe situations by notifying supervisor or other appropriate personnel.Perform other related duties as assigned. Qualifications Education & ExperienceDiploma in Environmental Management, Business Administration, Hospitality or a related field.A minimum of five (5) years’ progressive leadership experience in housekeeping/environmental services and resolving clientcomplaints in a hospital or similar large institutional environment, or an equivalent combination of education,training and experience.Knowledge & AbilitiesDemonstrated knowledge of health facility support service operations including but not limited to housekeeping, infection prevention and control, basic microbiology, evidence-based cleaning and disinfection practices, handling multiple waste streams, floor care and also the ability and skills to maintain consistency in performance.Demonstrated ability to communicate effectively orally and in writing at various levels of the organization.Demonstrated knowledge of quality assurance systems.Demonstrated ability to supervise and familiarity with working in a unionized environment.Demonstrated ability to resolve issues in a customer service environment, tactfully and equitably, with minimal supervision.Demonstrated ability to handle stressful situations in a consistent and positive manner.Demonstrated analytical, problem solving and dispute resolution skills.Demonstrated ability to work effectively, both independently and as part of a team.Effectively able to prioritize workload and to work under pressure to meet deadlines.Demonstrated ability to operate related equipment, including relevant computer applications.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Quality Assurance Specialist (Vancouver)
Equest, Richmond, BC
Pacific Coastal Airlines (PCA) is seeking a permanent full-time Quality Assurance Specialist to be based in Richmond, BC. We are seeking a candidate who is looking to enjoy a family-oriented, dynamic and rewarding work environment. We are excited to welcome safety-oriented and customer service minded candidate to continue their career with our growing company. Reporting to the Director of Quality Assurance (QA), Maintenance, the Quality Assurance Specialist works closely in conjunction with the Director of QA. They are responsible for assistance within the maintenance Quality Assurance Department, on items requiring awareness of AME practices, as well as projects and items that fall under and Canadian Aviation Regulatory requirements. The QA Specialist is also to provide relief coverage for the Director of Quality Assurance in their absence. The successful candidate for this role will be a goal-oriented and pro-active self-starter, capable of working in a team environment as well as independently, with minimal supervision. PRIMARY RESPONSIBILITIES: Monitor and propose measures to improve upon Quality and Safety within Pacific Coastal Maintenance department practices Work with Director of QA on any Company Regulatory Documents that require amendments due to regulatory changes or company direction. This includes the MCM, MPM and the DIRM. Submit to Transport Canada on any additional requirements for Pacific Coastal Maintenance Schedule Approvals Assist and/or Lead in new projects within the Quality Assura nce Department Adhere to and assist with the development of new company SOP's, Memo's, TIB's and Directives. Fill in as required as an independent company auditor for Pacific Coastal yearly Maintenance Audit schedule Oversee aircraft import and export projects Subject Matter Expert on company Maintenance Tracking Software, and provide training for new AME's on how to utilize the system. Trained in Receiving Inspection Criteria and assist with approval of in-house work orders as well as R.I. of external Class 1 components Review and Process all ACA, EWA and SCA applications and renewals Carry out Pilot EWA Training as required Head Canadian Beacon Registry for Pacific Coastal Airlines and ensure all updates and new ELT's are kept current Participate in SMS investigations as requested Assist QA department in continually promoting the company's Safety Management System to all maintenance staff Promote a safety culture throughout the department by encouraging hazard identification and incident reporting as required by the Safety Management System Provide relief coverage for the Director of Quality Assurance in their absence Have a thorough understanding of the roles/responsibilities of all persons within the QA office Carry out the duties of an AME and assist with maintenance on aircraft when required. Provide oversight a couple of days a month on maintenance being conducted on the hanger floor, and give feedback to Director of QA for areas that could require further training for our staff. Other duties as assigned QUALIFICATIONS : Licensed AME, M1 or M2 required with preference given to those with both M1&M2 Good understanding of Canadian Aviation Regulations Comfortable speaking with small and large groups and inspiring others Proficient in Excel, Word and Power point considered an asset Excellent verbal, interpersonal and written communication skills Detail-orientated WHAT WE OFFER: Competitive compensation structure based on experience starting at $40.87 per hour, up to $48.08 per hour Tool/Boot Allowance, up to $500 a year Extended Health/Medical Benefits Vacation days and additional pay sick days & family emergency days Travel Benefits & corporate discounts Group RRSP with company matching Employee recognition and reward programs Collaborative and inclusive work environment Excellent work-life balance Apply today! Pacific Coastal Airlines is an equal-opportunity employer. We are committed to a policy of non-discrimination in all of our employment practices. We welcome and encourage applications from all qualified individuals, regardless of ethnicity, gender, disability or any other identifying characteristic.
P&O (HR) Director - Mars Wrigley Canada
Equest, Bolton, ON
Job Description:The P&O Director will ensure the success of the One Mars Canada organization and the Canadian MW Segment through enabling the execution of all One Mars & segment strategies in concert with our overall mission and the global strategies for Personnel & Organization.As a member of the Canadian Steering Team (Pet, Food & MW) this incumbent is the senior P&O leader overseeing the Canadian business in collaboration with the P&O leads of the respective segments.Reporting to the MW General Manager, the Director P&O MW is the P&O co-pilot for the Canadian Steering Team and the MW Management Team. This role is responsible for the implementation of human resources initiatives and solutions aligned to overall One Mars Canada and MW Segment goals and objectives. This role is also responsible for leading the P&O function working closely with all the COE across P&O and partner closely with My P&O. As a member of the MW Leadership Team this incumbent is responsible for leadership across all P&O areas of the MW business including the factory in Newmarket.This role also sits on the MWNA P&O LT and represents Canada in the NAPOLT. The role also has 4 direct reports responsible for associate experience, benefits, early talent coordination and project management from a P&O perspective.What are we looking for?10+ years' experience as HR generalist. Solid working experience as HR Business partner of supporting business unit with full P&L.Experience with MNC or global corporation with ability to translate global programs into locally suitable solutions.Strong consulting skills and ability to leverage expertise to design and deploy impactful people solutions.Strong business acumen and experienceAbility to work independently and efficiently, with minimal supervision in a fast-paced environment.Good organization skills and the ability to multi-task and capable of establishing prioritiesStrong analytical, consultation skill, coaching and problem-solvingMust be able to demonstrate strong verbal written communicationWhat will be your key responsibilities?Partner with the GM/Sr. Business Leader to establish short- and long-term goals to drive business success, provide leadership to the business while maintaining strategic alignment of the people agenda with thebusiness strategy, and ensuring associate advocacy.Gain alignment on the people agenda and developing talent while driving associate engagement; understand the 'pulse' of the business in order to strengthen the health of the organization and ensure "fit for purpose" organization design with the right people in the right roles.Drive efficiency across the P&O operating model by facilitating the adoption of Mars signature programs, offering strategic guidance to unit specific projects, providing P&O support to units directly and / or through Business Partners, interfacing with segment and corporate teams, and communicating emerging business needs to CoEs.Guide, support, and position Mars Associate Services and Line Managers to most effectively and efficiently serve Mars associates.What can you expect from Mars?Work with over 130,000 diverse and talented Associates, all guided by The Five Principles.Join a purpose driven company, where we're striving to build the world we want tomorrow, today.Best-in-class learning and development support from day one, including access to our in-house Mars University.An industry competitive salary and benefits package, including company bonus.Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
IT Business Analyst, End-points
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionJoin our Enterprise Technology Services' End-points Team!We are looking for an IT Business Analyst to become our business unit liaison between our partnering business units.Collaborate with our North America technology team based in Toronto and Waterloo!Responsibilities:Process improvements include laptop deployment, software installation, user access/permissions & configurations, request fulfillment workflows, etc.Identify issues - meet regularly with business units to confirm and clarify desired outcomes.Investigate and define requirements (get to the root cause of the issues).Implement process improvements and educate all partners.Allocate roles, responsibilities, and ownership.Periodic process review including but not limited to new employee onboarding experience improvement, HW / SW packaging refinement for certain unit and segments.Perform periodic gap analysis and consult with ETS SMEs according to BU’s requirement.Define, plan, perform pilot test and implement the improvement plan with ETS SMEs with BU.Review and monitor required operational access and service catalog for BU.Maintain process currency to make sure agreed SLA can be fulfilled.Perform analysis with tools including but not limited to ServiceNow, Microsoft Endpoint Configuration Manager (MECM), Intune, Active Directory and Aternity. Create / update process and support documentation for workflow and business contacts.Experience and Skills:3 to 5 years+ of process review experience between business segments (preference with similar end-points and/or similar technology level experience)Microsoft Intune reporting skills e.g. Software packaging reporting /device inventory reporting. Experience in Tanium / Qualys reporting would be beneficial.Experience in PowerBI / Power Automate is a plus.Results and solution oriented with an ability to handle varying tasks.Strong logical and prioritizing skill to identify gaps for various scenario between business units and technical groups.Effective presentation skill is required to connect with diverse audience i.e. end users / internal partners (within or outside of the technology space)Active listening and organizational skills.A great teammate to drive collaboration and open communications. Knowledge with desktop asset reporting skill including Service NOW / MECM / Intune / Aternity preferred.Onboarding / offboarding process management, handle improvement initiatives.ITIL certificate and experience with ServiceNow Incident and Request workflows is a plus.What can we offer?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to you:Values-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$74,270.00 CAD - $137,930.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Specialist Solution and System Integration
Canadian National Railway, Montreal, QC
 At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe role of Specialist Solution and System Integration (Outside/Inside Plant, Data Center & Edge environments) is responsible for the successful deployment and operations of critical infrastructure, technology solutions, systems, and services.  The Specialist ensures that all business requirements are met by project delivery and support function (24/7 on rotation basis) to optimize the global evolution of CN’s I&T supporting infrastructure.   This key role will be responsible for ensuring availability, reliability, performance, resiliency, and physical security of all I&T governed physical environments. This position requires strong analytical, judgement, and technical leadership skills to take critical technical delivery & operational decisions on all IT facilities infrastructure supporting CN Train Operations.  The Specialist will be responsible for overseeing all aspects of IT Facilities operations including facility infrastructure testing, preventive maintenance, service delivery, quality assurance, adherence to corporate standards/processes, oversight of all internal-customer hardware assets within the datacenter, and continuous operational improvement. In addition will be managing external contractors and professional service partners.   Main responsibilities The Specialist Solution and System Integration is responsible for the following activities:Integration ·       Engage with internal and external customers to capture requirements.·       Translate the technology solution architecture into engineering standards & specifications.·       Ensure that solution designed meet all business requirements.·       Establish deployment/migration strategy and guide delivery and operations teams.·       Manage all aspects of critical data center and outside plants supporting infrastructure delivery (electrical and mechanical).·       Enforce and revise as needed all MOPs, SOPs & EOPs and company practices, documentation, and processes, including business continuity and physical security management. ·       Follow the Change and Release Management processes by initiating Change Controls and executing cut-over plans.·       Foster strong vendor relationships relating to IT Operations ·       Drive strategic operational proof of concepts and pilot projects to support ongoing data center and outside plant evolution.·       Coordinate with internal and external customers/partners to ensure proper notification and communication.·       Provide technical consultation and leadership within projects and CN teams to develop, recommend and oversee delivery of various solutions aligned with corporate vision.·       Contributes to capital (CAPEX) and operational (OPEX) budgeting.Operations ·       Coordinate maintenance windows for installation, upgrades, and lifecycle of CN technologies with business owners and technicians in the field.·       Operate efficiently to achieve required uptime and service level agreement (SLA) compliance.·       Manage maintenance programs and ensure schedule is adhered to and coordinate with production requirements objectives.·       In the event of a major outage, manage and escalate the situation in adherence to current escalation procedures and disaster recovery plans.·       For support issues during project migration or deployment, determine appropriate resolution/solution through root cause analysis and impact analysis.·       Define and maintain engineering and configuration standards.·       Follow the Change and Release Management processes by initiating Change Controls and executing cut-over plans.·       Develop & manage site specific procedures, maintenance schedules and support contracts.·       Prepare to offer 24/7 support periodically (L2/L3).·       Develops, implements, and coordinates procedures, maintenance standards/schedules and works to proactively improve existing standards to support site operations. Continuous Service Improvement ·       As part of the CSI (continual service improvement), the Specialist will drive improvements to maximize operating effectiveness.·       Continuously review and optimize existing and, if necessary, develop new processes and procedures to continuously improve overall operations and drive standardization and efficiencies as the business develops·       Transition-to-core: update of documentation, systems, training, and presentation·       Research emerging technologies - Drives IT Facilities initiatives related to cost efficiency, uptime requirements, environmental responsibility, and physical site security. Governance ·       Apply and ensure compliance with all appropriate CN I&T standards (e.g., Security, Architecture, Project Delivery Methodology, SOX, etc.)·       Supports Product Management function by maintaining scalable operations model with well documented roadmap.  Organizational impact Decision Making & ImpactsThe Specialist facilitates technical approach to Operations. This role will take key decisions by providing clear analysis and justifications to all aspects of CN IT Facility and Fiber Operations. Level of Interaction/InfluenceThe Specialist position interfaces directly with many key stakeholders of the organization including:·       Facilities Management ·       I&T Operation Center (ITCC) and Telecom Network Operations Center (TNOC)·       I&T SME’s, internal and external including third party vendors and CN partners (e.g., S&C)·       Business Departments and all CN employees involved in core business activities. Employees Supervised/Org StructureThe Specialist reports to the SOMRequirementsEducation/Certification/Designation·       College degree or equivalent experience and knowledge·       Engineering degree an asset ·       Data Center Certifications preferred.·       Fiber Optic Certifications preferred.General Skills/Knowledge·       In depth knowledge of core data center and edge facilities critical systems, including generators, UPS systems, fuel systems, switchgear, power distribution equipment, chillers, computer room air handlers, fire detection/suppression and building monitoring systems.·       Basic knowledge and experience with fiber optic outside plant with focus on construction management·       General understanding of IT ecosystems, particularly for large companies·       Proficiency with equipment specifications, contract terms, and bidding processes·       Ability to implement strategic direction to achieve results consistently.·       Process driven and able to turn strategy into tactical actionable tasks.·       Plans and recommends modifications or additions to the supporting infrastructure while considering uptime, capacity, and environmental responsibilities. ·       Excellent verbal/written communication and interpersonal skills ·       Very good prioritization capabilities Experience ·       Minimum of 5 years facilities experience in mission critical environments.Assets·       Knowledge of ITSM tools (e.g., Service Now) ·       Adept at project management ·       Organisational & process training (e.g., ITIL)·       Knowledge of DCIM tools·       Transportation or rail related experience·       Familiarity with financial management (CAPEX & OPEX) ·       Experience with IT transformational initiatives·       Experience with Fiber Outside Plant Working Conditions·       Support 24/7 business·       Part of on call rotation About CN CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.For internal candidates, note that the grade level of the position will depend on the employee's experience. 
Project Analyst
Reliance Comfort Limited Partnership o/a Reliance Home Comfort, Cambridge, ON
Find Your Limitless with RelianceBy joining Reliance as a Project Analyst, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless - join us What will you do? The Project Analyst plays a dynamic role in helping the Project Delivery Unit to plan, execute and monitor initiatives following proper governance. This role works with business owners, project team members, and management to gather, analyze and monitor project data to provide oversight and reporting. The Project Analyst assists in the identification of trends and opportunities for improvement to best meet business needs and support a culture of customer service excellence and growth.Core Responsibilities: Preparing project and portfolio reporting for management review Monitoring existing projects for timely execution, quality, and budget adherence Preparing weekly, monthly, and quarterly portfolio summary updates and insights Pro-actively gathering and analyzing project data to identifying common trends, risks, and weaknesses. Provide Portfolio Oversight and Governance Support PDU leadership to ensure project strategies are compliant with company standards, PMO best practices and any applicable laws and regulations Liaising with project team members, business owners and management to provide suggestions and corrections to address compliance gaps and drive overall excellence Assisting business leads in planning and implementing project management strategies with templates and toolsets that align with PDU standards Regular communication with internal and external teams about the status and progress of their projects Support intake and gating activities Understand the Existing Business Situation and Identify Opportunity Build relationships with business partners to understand their business needs and support the translation of business needs into project pipelines and documented requirements. Build engagement of business partners to embrace change and develop and implement an effective project and change management strategy Find and Support Appropriate Solutions Work with internal and external PDU/PMO resources to conduct research into existing and emerging strategies to consistently elevate best practices and industry standards Works with leadership to recommend, pilot and support the implementation of new tools and templates to improve overall program governance Works with the PDU leadership, Business and Finance teams to support resource and budget planning and alignment for portfolio planning Supports and/or drives the project through the applicable approval processes with the functional business owner, PM, and Finance. Provide quality assurance, direction and documentation on project processes and procedures Work with PDU leadership and Project Teams to develop and report on KPI success measurements during post-launch to ensure that benefits are achieved. Learn and grow as an important part of a team that cares about Reliance and its customers. What do we offer? The tools you need to succeed - including the tools for the job as well as training and development programs A successful and knowledgeable team to be part of and learn from Competitive base pay plus the ability to earn more tied to your success - the only limit is your potential A great benefits plan for you / your family Career paths so you can advance in the company A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination And award-winning and one of Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team What do you bring? A growth mindset: above all else, we’re looking for people who are dependable, ambitious and want to grow with Reliance Degree in project management, business management, or equivalent experience Minimum of three years’ experience in Project Analysis, PMO governance, Project Management, or a similar role - preferably in a customer service business. Excellent knowledge of project management strategies, processes, and tools Above average communication and interpersonal skills with the ability to adapt and leverage the mode best suited to audience, program and/or objective Completed PMAP, PMP and/or pursuit of PMP would be an asset Strong critical thinking and problem-solving skills with the ability to analyze a range of complex data and make recommendations based on analytical findings. Ability to thrive in a fast-paced environment and work well under pressure while juggling multiple assignments. Concrete organizational skills and ability to work with teams of varying disciplines and strong personalities. Demonstrated strong program coordination and administration abilities. Strong computer skills and knowledge of Project and Portfolio level software and reporting including, but not limited to, MS Project, Excel, PowerPoint, and Visio Knowledge of, and demonstrated experience with, business analysis disciplines and processes, including requirements documentation and data, business and process modeling would be an asset. Demonstrated experience leading workshops, assembling, and conducting formal presentations. Can harness the expertise of business partners and project team members to generate ideas and solve issues. Experience engaged in business process improvement using Six Sigma techniques would be an asset. Candidate can work independently and/or in teams of varying size as required for various work assignments. Candidate is able to drive and/or is flexible for regular short term and periodic longer-term travel to Reliance offices, branches and/or business partners across Canada and US. Candidate is flexible to work hours required to meet the needs of the business during project deployments and critical deliverable periods including occasional weekends, evenings and/or overnights. Why Reliance?Reliance is the industry leader in providing home comfort solutions and we do just that in over 2 million customer homes across North America. Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Reliance is a $1 Billion business with 2,600 team members and we’re growing! We’re proud to be recognized as one of Canada’s 10 Most Admired Corporate Cultures. It's our team members and their relentless focus on the business, each other, and our customers that makes us great. Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
11537 - Director of Development, Major Gifts
University of Waterloo, Waterloo, ON
Director of Development, Major Gifts Requisition ID 2023-11537 Department Advancement Employment Type Permanent Time Type Full-Time Hiring Range $108,021 - $135,026 Job Category Advancement Job Location : Location CA-ON-Waterloo Overview Accountable to the AVP Development Programs, the Director is responsible for leading and providing oversight to the major giving unit, driving major gift fundraising and sponsorship activities through the Office of Advancement. The Director works within the framework of Waterloo’s Office of Advancement, and the office of the Vice-President Advancement, to ensure that Waterloo has a coordinated overall strategic advancement plan. The Director is also responsible for overseeing academic support unit (ASU) Advancement contributions to and compliance with Waterloo initiatives. The Director’s overall objective is to enhance the fundraising capability and success at the major giving level. through the strategic planning, development and implementation of development programs in support of priority areas. To this end, the Director is accountable for strategic planning of the ASUs Development Activities, including annual fundraising plans, providing team leadership, overseeing major gifts fundraising activity, managing a personal portfolio of major and principal gift prospects and donors, and overseeing the overall Donor strategy development for the portfolio. The Director, Development provides leadership in developing and evaluating strategic, donor centric fundraising approaches that complement and enhance programs within Advancement and across the university (for example, leadership giving, planned giving, principal gifts, Faculty fundraising campaigns, non-academic support units) as well as advancement service areas (including systems, gift processing, records, donor relations & stewardship, advancement communications and research). Responsibilities Strategic Direction, Planning and Priority Setting for Major Giving Activity:Provides oversight to the development and execution of annual strategic plans across the major giving unit, including projections regarding dollars raised, visits, stewardship activities, and other performance metricsEstablishes and implements coordinated short and long range goals and objectives for Development activitiesEstablishes internal policies and operating procedures necessary to achieve objectivesMonitors and evaluates the development program effectiveness against priorities and performance targets; effects changes required for improvementProvides input to capital and other university-wide fundraising campaigns and project themesEnsures ASU/university-wide development programs are in-line with overall university goals and objectivesDevelops and implements fundraising strategies for ASU/university-wide funding priorities in consultation with team members and counsel, for example for increasing the average gift, for renewing and upgrading donors and for building the major gifts pipelineInitiates and directs research on individuals identified as having significant donor potentialAccountable for the assigned operating budgetTeam Leadership & ManagementProvides direct management, supervisory responsibilities, and establishes priorities for major giving team members as the team grows to meet the needs of the universityDirects management activities and special projects; Directs recruiting, onboarding, training, and evaluation of program staff and ensures resources are in place for ongoing mentorship and professional development of major giving team membersCultivates a ‘One Advancement’ team model, encourages collaboration within the team and across AdvancementSupervises development officers deployed university-wide to support evolving priorities, working collaboratively with leaders in various Faculties or ASUs to support unit fundraising effortsLeads the development and implementation of a multi-year plan to build the university’s donor pipeline, with particular attention to capacity within the major giving unit, to include goal setting, budgeting, and resource plans in support of overall objectivesAssists in the development, implementation and evaluation of operating procedures and policies related to the efficient and effective operation of the major giving team with a goal to maximize fundraiser productivityAssesses and develops staff potential through assignment of responsibilities and formal training opportunitiesFundraising and Donor RelationsWorks collaboratively within Advancement to move prospects through the pipelineInitiates relationships with potentially generous donors, develops and cultivates commitment and works towards its translation into financial and volunteer supportPromotes the needs of the unit at fundraising and other special events through public speaking engagements and personal contactPlans and hosts campus visits for major donors and potential major donorsEstablishes and monitors donor recognition and acknowledgement programsDevelops Terms of Reference for endowment and trust donationsAssumes primary responsibility for a significant portfolio of major gift prospects and donorsDevelops and implements tailored action plans, solicitation strategies and proposals for each prospectMakes face-to-face calls both with and without key volunteers and University leadershipPrepare notes for prospect tracking and clearance systemWorks with AVP EDI, AVP Indigenous Initiatives, Vice Provost, Students, Vice Provost CEE, Director, Athletics & Recreation, Director, Velocity, and others across the university to clarify fundraising priorities and develop strategies to cultivate, solicit, support and manage volunteer and donor involvement with Advancement activitiesBuilds/reinforces base & pipeline for major and principal gifts prospects and donors - collaboratively with colleagues across the University in multi-track & PG prospects (clearance, strategy, stewardship)Alumni RelationsCoordinates with Alumni Relations as needed to leverage engagement activity for Development purposesParticipates in strategy development and promotion of campus-wide alumni outreach, as required/appropriateUniversity RelationsDevelops the infrastructure and linkage to ASUs for fundraising strategies in all priority unitsWorks with Directors, AVPs, and others in advancing individual, corporate and foundation donors in support of their funding prioritiesAdvises Directors, AVPs of established Advancement plans and policies with an aim toward providing consultation for developing appropriate effective programs at the departmental levelPlans and develops strategies and advises on pilot projects for Directors, AVPs to test the effectiveness of new strategies and techniques, recommends new programs Qualifications Undergraduate University degree required, Master’s degree an asset, preferably from the University of WaterlooCertified Fund Raising Executive (CFRE) certification8+ years of progressively responsible fundraising experience with a proven track record of success, including volunteer management, demonstrated major gift solicitations and campaign experience with a proven track record of achievement and success with raising funds at a level in the top 5% for their sector, with a minimum of $1M annually for the team they have led, or $250K individuallyExperience producing strategic plans which consist of measurable objectives and the associated costsExperience monitoring and revising strategic plansManagement experience demonstrating the ability to deal with a diversity of Human Resources related issuesExperience with complex giving vehicles and planned givingDemonstrated experience using planning/project management tools to manage projects, timelines, and communicationsExperience dealing with budget-settingPrevious experience managing high performing fundraising teamsExperience in a university environment is an asset Equity Statement The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within the Office of Indigenous Relations. The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at [email protected] or 519-888-4567, ext. 45935. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com