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Senior Project Manager - Project Design & Delivery
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 332224 Position Number: 20090056, 20052868, 20052877, 20052882, 20052885 Posting End Date: Open Until Filled City: Winnipeg Site: Shared Health Work Location: AD3 720 MCDermot Ave (HSC) Department / Unit: Capital & Facilities Mgmt/Project Design & Delivery Job Stream: Non-Clinical Union: Exempt Anticipated Start Date: 03/10/2023 FTE: 1.00 Anticipated Shift: Days Daily Hours Worked: 7.75 Annual Base Hours: 2015 Shared Health leads the planning and coordinates the integration of patient-centred clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Position Overview Reporting to the Regional Director of Project Design & Delivery, the Senior Project Manager will lead multiple capital projects and is accountable for project scope, budget and schedule while demonstrating a commitment to the Vision, Mission and Values of Shared Health. The Senior Project Manager will work with Project Managers, assigned representatives from the health authorities and contracted resources and be accountable for direct management and coordination of the project through design and construction. Shared Health Capital & FM's Project Design & Delivery team provides leadership and management of the Province of Manitoba's complex multi-million-dollar capital planning and construction portfolio. Our projects span the entire healthcare sector and include Hospitals, Ambulatory Clinics, Personal Care Homes, Community Agencies and Offices and vary in scale, magnitude and technical complexity from a few thousand dollars to hundreds of millions of dollars. WE ARE Manitoba’s largest and most complex Capital Program. An experienced team of dedicated professionals focused on project success. Open to new ideas and methodologies; promote innovation and continuous improvement initiatives with site, region and sector wide impact. A respected industry leader committed to service excellence. YOU ARE Self-motivated and desire to make an impact. Driven to excel in challenging situations and aspire to find innovative/creative solutions. Able to think on your feet and have demonstrated the ability to investigate, interpret, analyze and resolve highly complex and highly specialized project design and delivery issues. Able to recognize critical issues and take appropriate proactive action based on your experience and expertise. An excellent communicator, you write well and you speak with confidence. You have the people skills required to lead others with respect and rapport. You can both lead as well as participate within a diverse skill and experience background and remotely located team. MAIN FUNCTION The Senior Project Manager is a leadership role within the Project Design & Delivery team given the accountability to lead assigned capital projects from point of approval through design, tendering, construction and commissioning. The Senior Project Manager is an expert resource to the healthcare facilities across Manitoba with respect to project direction/implementation, site utilization and strategic planning, representing stakeholders on highly complex and highly specialized capital projects. Experience Minimum 7 years of progressive experience in a management capacity with demonstrated leadership through all phases of highly complex major capital projects. Direct Healthcare capital project experience will be considered an asset as will understanding of public sector funding and accountability structures of the health care system. Education (Degree/Diploma/Certificate) Successful completion of post-secondary education in Architecture, Engineering, Interior Design, Environmental Design, Engineering Technology or Architectural Technology, or equivalent is required. Certification/Licensure/Registration Current licensing with a respective professional association is considered an asset. Must have a valid drivers’ license and vehicle. Qualifications and Skills Relevant healthcare education, management and public sector administration are considered assets as is professional accreditation and continuing education. Demonstrated ability to interpret program data, architectural and engineering documents, specialized equipment specifications, code and standards intent and provide analysis to support advancement of Regional objectives. Working knowledge of construction contract law, CCDC documents, public tendering practices, business management and business ethics principles required. Physical Requirements Good physical health to cope with construction site inspections, following proper construction site safety protocol. This is a unique opportunity to join an innovative team dedicated to achieving outstanding results. We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today. Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE. Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Branch Manager, Credit Union
Scout Talent, Edmonton, AB
Join Canada's TOP Credit Union in Forbes' 2022 World's Best Banks listBe part of a dynamic team, with huge regional or district growth opportunities Be rewarded with a competitive base salary of $93,958 - $117,448, generous bonuses, and top-tier benefitsAbout Servus Credit Union Ltd.At Servus Credit Union, we're building a better world, one member at a time. We've been shaping the financial fitness of Albertans for over 80 years with a full line of secure financial services. We help members manage their finances wherever they are, through more than 100 branches in 59 communities in Alberta. On top of 1,900 no-fee ATMs across Canada, our members have the flexibility to access our services through online, mobile, and our 24-hour Contact Centre. Most importantly, we re-invest our profits in our members and the communities we serve.Did you know that Servus Credit Union is Alberta's largest credit union and is ranked #1 in Canada on Forbes’ World’s Best Banks list for 2022? We are excited to be growing and moving with the times to keep up with the fast-paced, ever-changing financial industry! Through our operations, we strive to make a positive impact on our economy, the environment, and society. We know that our employees are our most valuable assets so we offer ongoing growth and career advancement and we reward employees for their hard work and achievements.To learn more about Servus' services, community goals, and positive impacts within the province, visit our website.About St. Paul, ABThe County of St. Paul is a people-focused, close-knit region with a population of just over 6400, a community of 1200 farms, 32 oil & gas companies, and is located 208km northeast of Edmonton.An outdoor recreation hotspot, the County of St. Paul provides ample opportunity to explore our region. Find your adventure here - whether you’re geocaching, exploring our lakes, visiting the World's First UFO Landing Pad, taking a multi-day trip down Alberta’s Iron Horse Trail, or exploring the many other attractions found in our region.For more information, please visit county.stpaul.ab.ca/.About the OpportunityWe are looking for a full-time Branch Manager to lead our branch in St. Paul, Alberta. Located about two hours from Edmonton, this is a unique opportunity for a purpose-driven individual to be a Servus ambassador and serve a vibrant community!Servus is embarking on a bold new vision that requires transformational change. Gone are the days of the status quo as we build out a workforce of leaders who can take Servus to the next level! If you have been a key stakeholder in leading a team through an innovative approach to growth, we'd love to chat with you.As the Branch Manager in a large, complex branch, your primary focus is to empower and support your employees to reimagine our member's financial fitness. You do this by coming up with strategies to increase productivity and performance levels in order to meet the goals of our members and the business. Your employees expect you to meet them where they are in their careers and help them get to where they want to be. You collaborate with the Business Banking and Wealth partners, you are passionate about the St. Paul community as well as the surrounding communities and you build relationships with ease.More specifically, the scope of your responsibilities will include, but are not limited to:Motivating and coaching employees to find opportunities to reimagine our member's financial fitnessBeing proactive in pursuing new business opportunitiesMonitoring and ensuring financial targets are being met or exceeded for the branchPromoting referrals to our Wealth Management, Business Banking, and 3rd party providersProviding support, guidance, and training to all employees as necessary to ensure performance improvement and cohesive teamworkAbout YouWe are looking for a team leader who can "rally the team" to be passionate about helping our members achieve their financial vision; a senior lender who can underwrite or adjudicate files with ease; and a person with compassion and understanding of the world around us.To qualify, you will need at least 5 years of experience in a progressively senior lending position, along with working knowledge of financial products, policies, procedures, and operations, and proven leadership experience within a large branch. An equivalent combination of education and experience will be considered.Although not required, the following experience/courses are valuable assets:Strong coaching backgroundUnderstanding of change management philosophy Background or experience working in an Indigenous community Certificate in Financial Services Advice which includes:Investment Funds in Canada Course & License (IFIC)Personal Financial Service Advice (PFSA)Financial Planning I (FP1)As a motivated and driven relationship-builder, you will join us with an enthusiastic passion and impeccable communication skills, as you build relationships with all stakeholders within the branch and out in the community. This is a meaningful and impactful role that allows you to make a real difference in the lives of individuals and families, as we provide them with valuable financial resources they need to achieve their goals!Please note that shortlisted candidates will be asked to provide evidence of a recent performance review, and create a business plan.About the BenefitsAs a valued member of the Servus' family, you will be awarded an annual base salary of $93,958 - $117,448, based on education and experience, as well as:Generous annual bonus program!Relocation assistance availableFlexible group benefit planFlexible health and/or wellness spending accountLife and disability insuranceGroup RRSP and Coop Superannuation Pension Plan matched programsProfit-sharing programNegotiable vacation dependent on experience, and vacation purchase programExtensive paid sick days and personal daysOther leaves including parental, emergency days, and critical care daysDiscount on banking products and service ratesEmployee/family assistance programRecognition for years of service Career advancement through mentorship, education assistance, and valuable trainingOpportunities and support for volunteering in local communities and abroadSupport for employee fundraising through our annual corporate fundraising events and through several less formal initiatives led by our employeesAnd many more!As Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the services we provide... with a few additional perks!Imagine working for an organization that values diversity and inclusivity, and where everyone collaborates for your success. Apply now and take the first step towards a rewarding career that truly makes a difference!
Senior Project Manager - Cyber Security
HeadSource International, Guelph, ON
Project Manager/Leader - Senior Responsibilities: Provides project management on large scale, complex, high profile and high risk projects for OPS I&IT initiatives. Ensures project deliverables meet clients’ business requirements on time, scope and budget, with a focus on cost-effectiveness, efficiencies and compliance with OPS project management methodologies and frameworks. General Skills Leads organizational development, strategy development, business planning, and Ministry funding requests. Gathers and develops requirements in order to create and maintain a detailed project schedule and/or integrated plan. Ability to monitor and forecast project costs and provide reporting and input to ensure targets are met Experience developing and managing project schedules, deliverables, and scope Ability to promote I&IT project management best practices and adherence to standard methodologies Demonstrated experience directing project teams to ensure project deliverables are delivered on time and adhere to government and ministry standards Extensive experience coordinating and monitoring project processes, and developing/communicating guidelines and procedures Resolves resourcing and inter-personal conflicts, negotiates changes to resourcing, ensures knowledge is shared among team members such as project objectives and deliverables are met. Develops complex project budgets based on multiple funding channels and cross ministry dependencies. Effectively manages large project budgets and ensures a high level of fiscal control and accountability including estimates, forecasts and reconciliation/confirmation of actuals. Proactively identifies potential risk events and issues before they occur so that proper mitigating strategies can be developed. Articulates and prioritizes issues and risks at senior executive levels and recommends mitigation strategies for decision makers. Establishes and participates in steering committee and stakeholder forums. Provides, project, program, and/or portfolio reporting to multi-stakeholders at senior executive levels. Uses appropriate strategies and actions to overcome resistance to change and capitalize on forces in support of change during all stages of projects - concept, definition, planning, implementation and close-out. Promotes OPS I&IT standards and best practices for project management to facilitate control of system quality, adherence to standard methodology and the control of the use of I&IT resources. Desirable Skills Knowledge and understanding of Project Management’s Institute’s Project Management Body of Knowledge Knowledge and understanding of Information Management principles, concepts, policies and practices Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards Ability to make recommendations on the acquisition of software, hardware, and technology resources Experience managing and coordinating project monitoring, anticipates and troubleshoots issues, provides ongoing expertise, resolves problems and provides project effectiveness Ability to identify conflict between project and functional areas and develops responses to successfully address conflict Ability to handle client relationships to manage expectations, provides updates as required, identifies potential conflicts between project and functional areas Must haves: Cyber security PIA experience Setting PMO experience Public sector (OPS BPS) AODA is preferred  
Manager, Sales Contract Administration & Compliance
Teck Resources, Toronto, ON
Job Summary: Reporting to the Vice President, Marketing & Logistics, the Manager, Sales Contract Administration & Compliance is responsible for managing the distributed team of contract and sales administrators and the team's customs and trade compliance activities for Teck's concentrate and refined metals product sales. The successful candidate will be responsible for leading the team in the efficient and economic delivery of all Teck concentrate and refined metal product sales worldwide. From contract creation, order-taking, sourcing & booking material, this role will ensure the accurate customs & shipping documentation, and all invoicing through to final settlement including delivery of product to customer sites! We are specifically looking for a teammate with outstanding interpersonal skills, able cooperate with individuals with a diverse set of backgrounds and levels of expertise, and with superb mentorship abilities. Don't miss out on this exciting opportunity to be part of one of Canada's leading mining companies and join our team! Responsibilities: Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures Cooperate with the sales directors/managers/marketing representatives Lead and mentor team regarding contract creation and shipments from mine/port/smelter and other points of origin to the warehouse, ocean terminal and customer Manage team to provide outstanding consistent customer service & execution by ensuring that all documentation including contracts, sales orders, invoicing and hedging on mismatch PFR QP's are complete, accurate and presented in accordance with the sales agreements reached between customers and Teck's sales team Develop and implement sales execution systems and controls in accordance with applicable compliance and governance policies, including International Financial Reporting Standards (IFRS), Sarbanes Oxley (SOX), Canada Border Services Agency (CBSA), and U.S. Customs and Border Protection (CBP) Investigate sales execution issues and violations to resolve cause, recommend appropriate remediation actions, liaison between parties involved to achieve resolution, and take vital steps to prevent future violations Collaborate with sales, management, accounting, risk, legal, internal audit, treasury (hedging) and other departments as needed Collaborate efficiently with the sales managers and other external collaborators to achieve Commercial objectives (netbacks / returns, inventory, DSO, hedge risk management, etc.) and find cost effective solutions to problems that may impede customer deliveries, paperwork and contract execution issues Closely collaborate with IS, accounting and management to match our business processes to TML's various system applications e.g. understand impact of actions on business processes Apply TML's sales policies and procedures and assist in establishing them. Interpret, lead, integrate and apply various business related rules and regulations with respect to Customs/Import/export regulations Qualifications: A minimum of ten years' of work experience working with customers in a B2B environment (commodities and/or logistics) A business degree from an accredited university preferably supported by an accounting/professional designation (CPA, CA, CMA, CGA, MBA-Finance) to ensure compliance with IFRS, GAAP, statutory and legal requirements Working level Spanish would be an asset CTCS or CCS designations are preferred Proficient in MS Office and a good understanding of SAP (ECC6) and Microsoft Dynamics CRM is preferred Previous experience working in an international corporate environment (supporting executive-level decision-making, implementing cross-organizational initiatives, and contributing to matrix-management environments) Skills in project management and oversight involving multiple external partners Able to lead, empower and challenge a team to achieve team objectives Proficient interpersonal skills with ability to work with multiple external partners including sales, employees, customers, service providers and internal departments. Outstanding organizational skills with the ability to prioritize activities to meet both internal and external deadlines A standout colleague who is comfortable working in a fast-paced environment Solid understanding of supply and delivery of products including production scheduling, logistics and hedging Knowledge and comprehension of technical and legal terms in letters of credit, shipping documents and sales contracts Knowledge of customers' needs and how products, services and processes affects their needs Able to travel internationally as required Why join Us? At Teck, we offer more than just a job - we provide a pathway to personal and professional enrichment. With captivating projects set against stunning backdrops, a culture of inclusivity and collaboration, and boundless opportunities to learn and grow, joining us means embracing a fulfilling and dynamic career adventure.Teck employees receive access to our total rewards program and comprehensive benefits package that promote physical, mental, financial, and emotional well-being. This includes but is not limited to: Annual Performance Bonus Profit Share Plan Health Spending Account Personal Spending Account Extended Health Care Dental and Vision Care Employer Paid Pension Plan Life Insurance and Disability Coverage Paid Sick Leave, Vacation and Holidays Virtual Telemedicine and additional support for overall well-being Employee and Family Assistance Program (EFAP) Salary Range: The actual base salary offered is determined based on the successful candidate's relevant experience, skills, and competencies and considers internal equity.Salary Range: At Teck, we believe in fostering an inclusive and equitable workplace where every individual is treated with respect. We aim to create an environment of trust and accountability, where both current and prospective team members can confidently engage in discussions about their employment and compensation that will contribute to our shared success. Providing remuneration details illustrates our commitment to transparent and equitable compensation practices.About Teck At Teck, we value diversity. Our teams work collaboratively and respect each person's unique perspective and contribution. Qualified applicants interested in joining dynamic team are encouraged to submit a resume and cover letter electronically. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted. Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal and zinc, as well as investments in energy assets. Teck has been named one of Canada's Top 100 Employers for the six consecutive years. Teck has also been named to the Forbes list of the World's Best Employers for the past two years and is one of Canada's Top Employers for Young People . Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK. #LI-JK1 Learn more about Teck at www.teck.com or follow @TeckResources Job Segment: Contract Manager, Coal Mining, Marketing Manager, Compliance, Legal, Mining, Marketing
114510 - Regional Director, Strategic Financial Planning
Vancouver Coastal Health, Vancouver, BC
Regional Director, Strategic Financial Planning Job ID 2023-114510 City Vancouver Work Location Exec - 601 W. Broadway, 11 flr Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 12 Min Hourly CAD $72.13/Hr. Max Hourly CAD $103.69/Hr. Shift Times 0830-1630 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $72.13/Hr. - CAD $103.69/Hr. Job Summary Come work as a Regional Director, Strategic Financial Planning with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Regional Director, Strategic Financial Planning to join the team Corporate Services team. Reporting to the Executive Director, Controller and Financial Services, the Regional Director leads in the development, planning and coordination of the health authority’s overall financial operating budget and multi-year financial plans, including overseeing the financial planning teams across the Communities of Care (CoC’s) and regional programs/services. The Regional Director provides health authority-wide leadership to: support strategic projects and initiatives, oversee Vancouver Coastal Health’s (VCH) financial performance management initiatives, and represent VCH Finance at regional and provincial tables to advance the health authority’s strategic priorities and mandate on behalf of the Executive Director. As a member of the senior VCH Finance leadership team, plan, implements and evaluates related resources in support of the strategic and operational needs of VCH, as well as informs the development of the strategies and goals to ensure the optimum delivery of appropriate financial services for VCH. Key partnerships include senior executive leaders and leaders across VCH as well as representatives from other Health Authorities, Health Shared Services BC/PHSA, and provincial government ministries to understand directives, and support in policy revision and development. Represents VCH and its entities’ interests in discussions and/or negotiations with government, other external organizations and agencies providing or requiring support services from the organization.Apply today to join our team! As a Regional Director, Strategic Financial Planning with Vancouver Coastal Health you will:Lead and direct the multi-year financial planning and business decision support functions for the organization, including overseeing the financial plans of the CoC’s. Develops funding strategies and business cases to support operational needs.Ensure the integration of key components of the strategic plan including regional programs, services plans, human resource strategies and other requirements. Aligns strategies across all stakeholders within the region when entity specific strategies may not be consistent with the desired regional/health authority approach.Achieve the organization’s operational and strategic objectives, and strategic projects and initiatives in a manner which ensures compliance with legislative frameworks, general accepted accounting principles and ensures that sound internal controls are in place to manage risk.Direct the preparation of long-range operating forecasts and scenarios. Supports long-range service planning activities including coordination, amalgamation, and/or integration of services to improve service, quality, and cost. Considers overall demand and develops plans that are regional in orientation, as well as sustainable and outcomes-focused.Develop the VCH performance management framework to measure and monitor organizational performance with respect to the financial and service plans according to governmental and organizational guidelines.Ensure the ongoing development and monitoring of required accountability documents, including the Government Letter of Expectations, the Health System Performance Framework, and the Annual Report. Represents the organization on related provincial steering committees.Develop business case methodology that allows for effective decision-making, prioritization and evaluation.Provide overall leadership and direction to team members using effective management techniques (E.G. coaching, mentoring, skills and leadership development and performance management).Carry out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying supervisor or other appropriate personnel.Perform other related duties as assigned. Qualifications Education & Experience Current Masters’ Degree in Business Administration supplemented by a minimum of twelve (12) years’ recent, related experience in progressively more senior financial management, strategic planning leadership roles in large, complex organizations or an equivalent combination of education, training and experience. Knowledge & Abilities Demonstrated ability in nursing practice related to designated client group - Acute Medicine; including but not limited to patients with complex diseases, respiratory therapies, IV therapies, substance abuse & addictions, and nutritional therapies.Demonstrates expert ability to develop and implement financial and planning policies/strategy and to identify and implement improvement initiatives.Comprehensive knowledge of accounting principles, financial and best practices and generally accepted accounting principles, as well as applicable legislation, healthcare issues and operations.Effectively communicates both verbally and in writing to lead, influence, and collaborate with a variety of stakeholders both internal and external to the organization.Proven leadership and management skills with an excellent sense of corporate priority and a strong business acumen.Demonstrates expertise and leadership in coordinating cross-organizational financial planning activities.Effectively problem-solves with a global perspective to incorporate the organization’s systems and strategies when developing viable solutions to problems.Physical ability to perform the duties of the position. Closing Statement As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required. If you have any questions, please reach out to Orlando Cerrato, Manager, Executive Talent Acquisition at [email protected]. WHY JOIN VANCOUVER COASTAL HEALTH? VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work. Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person. Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.Only short-listed applicants will be contacted for this posting.***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Manager, Salesforce - Solutions Architect
KPMG, Montreal, QC
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. KPMG's Technology Consulting Practice strives to deliver business benefits from a broad range of technologies, helping our clients develop high-performing IT functions and leverage investments in current systems to deliver significant business value. We help clients define their Information Management / IT / Digital strategy and assist them through the entire technology and digital transformational journey, for them to become a digitally connected enterprise. We help CIOs make their function future ready. Our skills in IT strategy and systems implementation help clients execute their transformation strategies with the technology best suited to their business, data and information requirements. As part of our growing Canadian Salesforce practice, you will play a pivotal role in helping organizations transform how they engage with their customers. Our elite delivery team is focused on designing and implementing unique solutions for the market that leverage the full breadth of the Salesforce platform offering. We are seeking a Salesforce Solution Architect with proven experience designing and implementing innovative solutions powered by the Salesforce platform. This is a critical role on any project and requires a blend of business acumen and technical capability. What you will doThe Salesforce Solution Architect must be comfortable with all aspects of project delivery: solution design, platform configuration, technical specifications, prototyping, requirements definition, technical design integration decisions, etc. Your responsibilities will include: Design customer relationship management strategies, define implementation roadmaps and propose customer solutions built on the Salesforce platform. Work closely with technical architects to design the overall architecture and application systems that enable the customer to implement the platform, and ensure that solutions are aligned with business objectives and functional designs, while adhering to platform best practices. Assist functional resources and business analysts in compiling requirements and defining designs for components of the Salesforce platform or related cloud solutions. Facilitate customer workshops and document requirements and design of Salesforce-related solutions. Coach and guide junior project team members throughout the implementation process to ensure the success of a project or prospecting activities. Ensure strict adherence to Salesforce standards and best practices. Facilitate discussions with business and technical stakeholders to define critical business requirements and present a technical vision and solutions in the form of platform capabilities, customization and integration in response to customer requirements and needs. Answer preliminary and technical questions to provide the team wit the necessary informaiton to prepare and present service offers, RFP responses and appropriate demonstrations. Ability to interact with the customer by communicating effectively, facilitating meetings and defining and allocating action items. Assist in location information required for project planning and service offering (budget, scope, statement of work). Keep up to date with Salesforce platform capabilities and related technologies, including regular monitoring of Salesforce relsease. What you bring to the role At least five years' practical experience in designing, configuring and implementing solutions on the Salesforce platform. One of Salesforce's core consulting certifications (Cloud Consultant: Sales, Service, Marketing, or Experience). Demonstrated experience as a Solution Architect leading the design and functional requirements of Salesforce implementation projects. Solid understanding of Salesforce's core data model and the capabilities offered by various cloud services. Hands-on experience configuring various Salesforce features (workflow rules, validation rules, matching rules, Flows, Process Builder, etc.). Strong understanding of Salesforce functional design best practices and ability to recommend configuration and customization options to customers. Understanding of the various Salesforce customization options available and how to use each: Apex, LWC, etc. Experience working with technical teams to design integration architectures and data flows. Excellent communication skills and ability to explain requirements, solution design and options to administrative and technical stakeholders. Proven ability to create innovative solutions to complex needs, and to streamline/automate business processes. Analytical, organizational, interpersonal, problem-solving and communication skills. Particiaption, as a team leader or member, in gathering and documenting business requirements from the company's key users. This position requires written and oral fluency in English because it involves interpretation and application of English standards, guidance, laws and regulations, servicing of English-speaking clients located across Canada and collaboration with English Speaking colleagues located outside of Quebec. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Relationship Manager - Walnut Grove branch
Coast Capital Savings, Langley, BC
Location: Walnut Grove Branch Job Type: Full Time myWork Options: In-person Starting Salary Range: $63,000.00-$75,000.00 Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Education Verification Employment Verification References What's the job? At most Financial Institutions this position is normally called a Senior Financial Advisor, but at Coast Capital Savings, we call this role a Relationship Manager. From identifying lending/credit and investments opportunities, to day-to-day banking needs for our members, the Relationship Manager is a Coast Capital ambassador in our branches, putting members first and finding solutions to their unique financial needs. Through championing Coast Capital's values and purpose, the Relationship Manager will support new member acquisition while deepening relationships with existing members through providing trusted advice. Join a leader in the financial services that provides simple financial help with our innovative products and services. What you'll get to do: Get to know your members on a deeper level by asking the right questions so you can deliver a positive and unexpected customer experience. Use your banking expertise to match your customer's needs with our high-quality core banking, lending, and investment options. Collaborate with other teams in the branch to uncover and refer general insurance, complex investment needs, personal insurance, and small business needs. Engage your customers in the "Where You're at Money Chat" and maximize every opportunity to help customers manage, save, grow, and protect their financial well-being. Help Coast change the way Canadians feel about banking, forever. Who are we looking for? Experience helping customers in either a bank or a credit union for a minimum five years. Post-secondary education in finance, business administration or a related field. Investment Funds in Canada is a requirement. Solid understanding of day-to-day banking, complex investment, and lending products. You are a sales pro and have an x-ray vision to spot sales and referral opportunities. You like to build relationships with a wide variety of people and want to help them with simple financial needs. You are a multi-tasker, able to prioritize and organize what needs to get done coupled with a high attention to detail. Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Service Administrator - OpenRoad Acura Richmond
OpenRoad Auto Group, Richmond, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Service AdministratorStatus:Full-TimeDealership: OpenRoad Acura RichmondDepartment: ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Assisting and supervising daily duties of Lot Associate Assisting and supervising daily operations of Appointment Coordinators and communications with the CCC appointment bookings Controlling inputting and outputting of mobility fleet, ensuring the correct number of vehicles are inputted. Ensuring quality control of said vehicles Dispatching working into the main workshop Building and implementing processes. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 2 years of experience in customer relations. Strong organizational and people skills. Some knowledge of automotive equipment parts and accessories. Good computer skills and ability to maintain records using a computerized appointment system. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. Ability to work constructively with members from all departments within the dealership. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3946 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Director, Global Asset Management Marketing
BMO, Toronto, ON
Application Deadline: 04/26/2024Address:100 King Street WestTeam OverviewThe Wealth Management Marketing team is responsible for helping the bank deliver on its strategy and achieve its ambitions through growing the Wealth Management business, establishing BMO as a power player in the global wealth management and asset management industries.Working collaboratively with partners, the team is accountable for developing & executing marketing strategies to:Acquire new clients & effectively onboard them driving early engagement;Deepen customer relationships in terms of wealth planning penetration, assets under management, share of wallet, retention; andEffectively promote product, service & experience innovationsMandate / Job Value PropositionThe Director, Global Asset Management Marketing provides strategic marketing leadership, advice and delivery of marketing programs that supports the business objectives and growth of the Global Asset Management business . This includes the development of short and long-term marketing strategy and leading execution of tactics that will drive measurable results, with specific accountability for growing the assets under management held by clients across various investment products and channels.The Director develops and maintains a deep understanding of the Global Asset Management line of business and industry category to produce effective and integrated marketing solutions. This includes developing, recommending and executing marketing plans for initiatives that include customer marketing and communications, integrated sales, promotions & incentives, across the objectives of client acquisition, sales growth, and retention. In addition, the Director creates, develops and executes marketing plans/strategies that align to strategic objectives and are consistent with brand standards.They will also manage cross-functional relationships across other business groups to leverage opportunities and services, acting as a liaison between the business/group and internal marketing functions in order to fully leverage capabilities as well as ensure alignment with Enterprise priorities.ResponsibilitiesStrategic leadershipActs as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.Develops an expert understanding of business/group challenges.Conducts independent analysis and assessment to resolve strategic issues.Identifies emerging issues and trends to inform decision-making.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.Helps determine business priorities and best sequence for execution of business/group strategy.Anticipates trends and responds by implementing appropriate changes.Performance managementDefines business requirements for analytics & reporting to ensure data insights inform business decision making.Monitors and tracks performance, and addresses any issues.Monitors progress against milestones, recommends and implements adjustments as necessary to meet business objectives.Designs and produces regular and ad-hoc reports, and dashboards.Relationship managementBuilds effective relationships with internal/external stakeholders and ensures alignment.Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.Develops and maintains relationships with internal/external partners to include vendors and suppliers.Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO.Marketing operational leadershipManages resources and leads the execution of strategic initiatives to deliver on business and financial goals.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Plans and controls unit operating expenses in accordance with forecasts.Leads the design, implementation and management of core business/group processes.Makes recommendations to leaders on financial management processes based on changing requirements, including budget allocation & impact measurement Leads/oversees the management of vendor relationships and provides guidelines for execution; ensures that all agreements are met as per requirements.Develops and implements short and long term plans/strategies, activation plans, schedules, budgets, communications and tactical plans, as required.Oversees/coordinates the development and distribution of marketing solutions per assigned channels/media for campaigns, partnerships and special events/conferences.Influences how teams/groups work together.Recommends measures to improve organizational effectiveness.Communicates abstract concepts in simple terms.Broader work or accountabilities may be assigned as needed.People Leadership Leads & manages a team of eleven (11) high-performing marketing professionals Develops talent through ongoing coaching, as well as development and career planning Provides clarity with respect to roles & responsibilities and strategic direction Ensures resources and tools are available for team to be successful Conducts performance management activities including objective setting and performance assessments Removes barriers impeding team and organizational success/progress Qualifications: Typically 10+ years of relevant experience and post-secondary degree in related field of study.MBA is preferred.Degree in business, marketing or communications.Expert knowledge of strategic planning and execution.Experience in marketing and communications within the financial industry. Experience working with a variety of marketing disciplines, including data-driven or direct marketing, digital marketing (with an emphasis on email marketing), customer relationship management programs, marketing analytics, advertising & creative development, media planning, and market research Strong working knowledge of marketing technologies, standards, and best practices, including but not limited to digital media, marketing automation, customer data platforms, website personalization & targeting tools, measurement & modeling solutions Experience in transformation management in a large enterprise, including change management, risk mitigation, and stakeholder engagement. Seasoned expert with extensive industry knowledge, especially in Wealth Management, with specific interest and knowledge in various investment vehicles and strategies would be beneficial. Expert knowledge of financial services, products and solutions , especially investment products Technical leader viewed as a thought leader for innovation.Verbal & written communication skills - Expert.Analytical and problem solving skills - Expert.Influence skills - Expert.Collaboration & team skills; with a focus on cross-group collaboration including sales teams - Expert.Able to manage ambiguity.Data driven decision making - Expert. Experienced people leader with track record of building and developing high-performing teams Grade:9Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Manager AdminAdvantage Administration
Manulife Financial Corporation, Waterloo, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe OpportunityThe Group Benefits Admin Advantage team is looking for a new leader to join the team. The successful candidate will be a highly motivated, influential, and passionate professional who is committed to building solid relationships while delivering on initiatives in a fast-paced and changing environment.The team within the Manulife Group Benefits organization is dedicated to connecting people, technology, and premier services to streamline benefits administration, ensuring a smooth and impactful experience for both members and clients. Our goal is to emerge as the industry's preferred partner, distinguished for our excellence in benefits solutions and administration services.ResponsibilitiesProviding leadership, motivation, and support to our GB Sponsor Onboarding team to ensure established service objectives are met.Through recruiting, coaching, mentoring, team building and development opportunities, build a high performing cohesive team that delivers quality service.Act as the point of contact for escalated requests from both internal and external customers.Identify client needs, issues and perceptions and develop action plans to ensure a positive client experience.Provide support to the Pre-Sale and Finalist teams.Seek out new opportunities and participate directly in continuous improvement projects.Identify service, cost and employee experience improvement opportunities and create plans of action to address these.Support the financial contribution of AdminAdvantage through effective management of employee productivity and other expense control mechanisms, including E&E.Work closely with the internal and external partners to completely understand and address client concerns and issues the first time, every time.How will you create impact?You will be leading a team that support large corporate clients, coordinating efforts to provide world class benefits administration and customer service. Our clients trust the administration of their group benefits to us and you will be part of a team that delivers outstanding results to those clients and our members. If you enjoy working in a fast paced, changing environment where every day brings something new and innovative ideas are encouraged, you may be the candidate we are looking for!What motivates you?You obsess about customers, listen, engage, and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.What we are looking forYou are an experienced, sought-after leader with a proven track record of attracting talent, motivating your team and driving employee engagement.You are an approachable leader who acts with integrity and lives by our company values.Successful experience supporting client Service Level Agreements, including intraday, daily, weekly, and monthly targets.Strong Office 365 skills.Ability to balance risk.Comprehensive knowledge of Group Benefits is an asset.You learn fast. You pick up new ideas, concepts, technologies, and tools easily.You have experience in change management.You are dedicated to continuous improvement, including digitization, innovation, and automation.You are accountable - you make it happen, you own it, and you find solutions.You strive to delight customers, their needs, and their experience in doing business with us. You put the customer at the center of everything you do; and you treat our internal customers just the same.You are a superb communicator - you can clearly articulate business needs between technical and non-technical resources as well as present strategy and vision to senior management.You are resilient, can adapt to change and lead others through change.You are a strategic thinker with the ability to think conceptually beyond day-to-day business realities and to effectively consider downstream impacts.You have a proven ability to collaborate and negotiate with various stakeholders with competing priorities, and you maintain your composure and best-self during challenging times or challenging interactions.You’re comfortable driving solution progress forward - even when your team doesn’t have all the answers yet.You are comfortable creating and managing resource assignments/scheduling.What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first culture: We lead with our Values every day and bring them to life together.Boundless opportunity: We create opportunities to learn and grow at every stage of your career.Continuous innovation: We invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity, and Inclusion: We foster an inclusive workplace where everyone thrives.Championing Corporate Citizenship: We build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationWaterloo, OntarioSalary range is expected to be between$67 275,00 CAD - $112 125,00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Manager, Operations Projects & Remediation
BMO, Toronto, ON
Application Deadline: 04/25/2024Address:250 Yonge StreetBMO is looking for a experienced People Manager or Team Leader who excels in project management and enjoys leading multiple projects to succession.Provides support and service for the Investment Operations function of BMO's business stakeholders and customers. Executes and delivers on Investment product and service processes ensuring adherence with financial and regulatory controls and operational guidelines.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Acts as a trusted advisor to assigned business/group.Influences and negotiates to achieve business objectives.Recommends and implements solutions based on analysis of issues and implications for the business.Identifies emerging issues and trends to inform decision-making.Assists in the development of strategic plans.Helps determine business priorities and best sequence for execution of business/group strategy.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Communicates with internal business partners and external customers in response to standard and non-standard inquiries.Designs and produces regular and ad-hoc reports, and dashboards.Monitors and tracks performance, and addresses any issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendation.Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiatives.Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.Develops and manages a business/group program.Reviews the program for effectiveness, considers industry trends, and recommends enhancements; makes changes as required.Employs systems (e.g. customized exception reports, tracking reports, etc.) to manage information.Integrates information from multiple sources to enable more efficient processes, enhanced analysis, and/or streamlined reporting.Fulfills routine and frequently non-routine transactions, responds to internal business partner and/or external customer inquiries / requests, and/or audit/reconciliation activities.Analyzes and resolves complex issues in accordance with Bank and industry standards.Acts as primary back-up to team members and as back-up to the manager.Evaluates circumstances requiring exceptions and engages senior management for resolution.May acts as the day-to-day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions.Provides accurate and timely processing of transactions, activities, services, etc. to respond to stakeholder requests in compliance with regulatory and risk controls.Provides accurate, consistent, and knowledgeable responses to internal/external stakeholder questions and requests.Follows documented policies and procedures to execute day-to-day transactions, activities, processes and meet all Service Level Agreements (SLAs).Checks and reconciles information and documentation to ensure accuracy and completeness.Analyzes data and information to provide insights and recommendations.Identifies and analyzes issues and problems and resolves in a timely manner or escalates as required.Communicates and collaborates with internal and external stakeholders to deliver on business objectives.Develops and maintains effective relationships with internal and external stakeholders to execute work and fulfill service delivery expectations.Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations to take appropriate actions and maintain operational integrity.Collaborates in the development / implementation of new processes/systems and changes / improvements to existing systems and processes.Supports the development of tools and delivery of training focused on delivering business results.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Knowledge and experience using relevant systems and technology - In-depth.Knowledge and understanding of the business unit's key products and services, processes and controls - In-depth.Knowledge of the risk and regulatory requirements of the business - In-depth.Prioritization skills - Good.Customer service skills - In-depth.PC skills (MS Word, Excel, PowerPoint) - In-depth.Ability to multi-task in a fast-paced environment.Deep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:7Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
First Nations / Inuit / Métis - Associate, Customer Service BMO Virtual Connect
BMO Financial Group, Toronto, ON
Application Deadline: 06/29/2024 Address: VIRTUAL59 - HomeRes - ON - BMO Job Family Group: Retail Banking Sales & Service We invite all experienced and aspiring First Nations / Inuit / Mtis professionals to apply to roles featured on BMOs Indigenous Careers landing page, as well as all those on BMOs Career Page. Qualified First Nations / Inuit / Mtis applicants applying through these postings will be considered for open job vacancies, where they exist, or added to our Indigenous Talent Network and matched to other upcoming opportunities. This is part of BMOs ongoing commitment to Indigenous applicants. Our recruitment team will reach out to those selected for further consideration. Understands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on lending/credit strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups as needed. Integrates marketing promotions and programs into customer conversations when appropriate. Probes to understand customer needs and provides advice related to personal banking and lending strategies in the best interests of the customer. Escalates complex or unresolved customer situations to managers as required. Performs any required activities to ensure customers requests are accurately processed. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations in a professional manner. Collaborates with internal and external stakeholders in order to deliver on business objectives. Manages all transactional outcomes of customer calls or refers to appropriate internal business groups. Maintains the confidentiality of customer and Bank information. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions. Completes standardized tasks under supervision. Performs initial problem solving within given rules/limits & escalates when required. Broader work or accountabilities may be assigned as needed. Qualifications: High school diploma or equivalent work experience. Knowledge of personal banking products. Knowledge of competitive marketplace and trends in product offerings. Knowledge of contact centre operational processes and policies. Knowledge of call centre technology, processes and metrics. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment). Compensation and Benefits: $33,850.00 - $44,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Relationship Manager - Newton Branch
Coast Capital Savings, Surrey, BC
Location: Newton Branch Job Type: Full Time myWork Options: In-person Starting Salary Range: $63,000-$75,000 Background Screening Requirement: Enhanced Criminal Record Check (every 5 years) Credit Check (every 5 years) Social Media Check (every 5 years) Identity Verification Education Verification Employment Verification References What's the job? At most Financial Institutions this position is normally called a Senior Financial Advisor, but at Coast Capital Savings, we call this role a Relationship Manager. From identifying lending/credit and investments opportunities, to day-to-day banking needs for our members, the Relationship Manager is a Coast Capital ambassador in our branches, putting members first and finding solutions to their unique financial needs. Through championing Coast Capital's values and purpose, the Relationship Manager will support new member acquisition while deepening relationships with existing members through providing trusted advice. Join a leader in the financial services that provides simple financial help with our innovative products and services. What you'll get to do: Get to know your members on a deeper level by asking the right questions so you can deliver a positive and unexpected customer experience. Use your banking expertise to match your customer's needs with our high-quality core banking, lending, and investment options. Collaborate with other teams in the branch to uncover and refer general insurance, complex investment needs, personal insurance, and small business needs. Engage your customers in the "Where You're at Money Chat" and maximize every opportunity to help customers manage, save, grow, and protect their financial well-being. Help Coast change the way Canadians feel about banking, forever. Who are we looking for? Experience helping customers in either a bank or a credit union for a minimum five years. Post-secondary education in finance, business administration or a related field. Investment Funds in Canada is a requirement. Solid understanding of day-to-day banking, complex investment, and lending products. You are a sales pro and have an x-ray vision to spot sales and referral opportunities. You like to build relationships with a wide variety of people and want to help them with simple financial needs. You are a multi-tasker, able to prioritize and organize what needs to get done coupled with a high attention to detail. Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
BAND 2 - Manager Operational Support Services
BC Public Service, Delta, BC
Posting Title BAND 2 - Manager Operational Support Services Position Classification Band 2 Union N/A Work Options Location Delta, BC V4L 2M1 CA (Primary)Salary Range $74,300.00 - $105,000.04 annually Close Date 5/14/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary Manager Operational Support Services Band 2About the BCLDB:The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. The LDB Wholesale Operations team is responsible for the registration, procurement, customs clearance, selling and distribution of liquor products for the province of British Columbia. Our stakeholders comprise approximately 800 suppliers, over 1500 retail outlets and 8000 licensed establishments.Working in collaboration with our suppliers and agents, our vision is to provide a reliable and efficient service to support the success of our customers.There are five key divisions within the business; Supply Chain, Pricing, Imports, Customer Service and Distribution. Each of our teams work closely in alignment with each other to provide a seamless customer experience and deliver on our service goals.The Distribution Centre is a multi-shift operation situated in a 400,000 square foot facility in Delta, designed to cost effectively receive/replenish/distribute alcoholic beverage product. Working in partnership with over 800 vendors and shipping to approximately 1500 retail outlets and licensed establishments province wide to deliver a responsive supply chain whilst focusing on exceeding our customers' expectations.About this role:The Manager Operational Support Services is responsible for managing two assistant supervisors, approximately 60 trainers, all first aid attendants, and the recall and payroll time keeping team within a multi shift environment. There is a heavy focus on continuous learning via in-house training, coaching, mentoring, and liaising with the HR department.This role is responsible for leading internal initiatives, implementing and maintaining safety-related practices and initiatives, developing and delivering training plans, co-ordinating and ensuring delivery of leadership development programs and leading training groups in consultation with the HR teams as required. In addition, this role co-chairs the JOSH Committee and works collaboratively with the employee representatives to manage employee relations and the programs that support them.A criminal record check is required.This position operates in a warehouse environment with seasonal conditions and ambient temperatures. This role is in a multi-shift facility, working 24/5.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for permanent or temporary future opportunities may be established.Position requirements:Education and Experience: Minimum of three (3) years of recent, related experience*. *Recent, related experience must have occurred in the last five (5) years and include: Experience as a leader in a fast paced organization leading, supporting, and developing direct and indirect reports within a structured organization. Developing, implementing and maintaining training programs/SOP, within a large (>50 employees) organization. Managing continuous improvements and change across multiple training areas to reflect the evolving needs of the organization. Experience working with Microsoft applications. Preference may be given to those candidates with the following: Degree or diploma in business administration or a related field. Experience working in a unionized environment. Experience working with a Warehouse Management System (WMS). Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Rebecca Levick, HR Advisor at [email protected] .Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Leadership and Management
Senior Project Manager | IMIT
Interior Health Authority, Kelowna, BC
Position SummaryInterior Health is looking for an experienced Senior Project Manager, IMIT to join our team on a full time permanent basis out of our Kelowna location.What we offer:-Employee & Family Assistance Program-Employer paid training/education opportunities-Employer paid vacation-Medical Services Plan-Employer paid insurance premiums-Extended health & dental coverage-Municipal Pension Plan-Work-life balanceSalary:Salary range for the position is $106,023 to $152,413. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees. About the job:In accordance with the established vision and values of the organization, this position is responsible to lead large, complex, high profile projects from concept to successful implementation and review, on behalf of Information Management Information Technology (IMIT). The incumbent will drive the planning, coordination, execution and close-out of strategic projects which deliver valuable information and solutions for Interior Health, other BC Health Organizations, government partners and the citizens of British Columbia. In collaboration with the IMIT Project Management Office (PMO) and as a trusted project management leader, you will facilitate the increased awareness and understanding of project management, participate in the continuous evolution or the practice and balance of standards and tools. As an IMIT leader, you will model the IMIT culture of connectedness, transparency, purposeful innovation and continuous learning. The Senior Project Manager recognizes the scale and fundamental nature of organizational change management demanded through large scale projects in a complex, multi-disciplinary environment. The Senior Project Manager draws on his/her knowledge and past experience with similar integrated clinical and business information system initiatives, or transformation initiatives, to lead all the interest parties of this multi-year initiative through to a successful outcome.In alignment with IH’s Occupational Health & Safety Program, maintain a healthy and safe work environment through complying with and implementing applicable Occupational Health and Safety Regulation, responding to requests from WSBC, identifying hazards and communicating risks, ensuring compliance with employee training, conducting effective incident investigations and implementing required corrective actions.Typical Duties and responsibilities:• Completes all strategic and project management planning with, or on behalf of, the executive steering committee, including risk management, critical path management, interdependencies, transition, and business continuity.• Adheres to the IMIT PMO common project management methodologies, standards and tools to drive and facilitate the successful delivery of IMIT projects. • Participates as an active and supportive member of the IMIT PMO, displaying exemplary project management practices, leading by example, mentoring new Project Managers in a positive and supportive manner. • As a project management professional with senior level experience, contribute insights and experience to the development and adoption of new processes and tools to support continuous improvement within the IMIT PMO framework.• Develops the change management strategy and implementation plans and manages the process of change that will be affected by the project.• Collaborates with Directors, Managers and key partners to ensure the establishment and implementation of organizational, departmental and project goals and objectives.• Leads project and directs all activities related to this initiative and the projects within it. Provides direction and staffing functions to resources assigned to the project. Provides guidance and coaching to interest parties directly or indirectly impacted by the project. • Provides leadership and support to the project initiator to ensure alignment with established standards and to help drive the project through to success by sharing knowledge and mentoring of all project management processes including but not limited to the development of project budgets, completion of project management documentation. • Develops and fosters collaborative relationships with key internal and external project partners (e.g., IH leadership groups, vendors, and provincial partners) to manage expectations and requirements related to the initiatives.• Prepares and manages operational and capital budgets for assigned projects.• Works with software vendors and other external service providers to negotiate contract terms and pricing and resolve complex and/or tentative service issues.• Develops, implements, and monitors standards for service and performance; evaluates and effects changes as needed to improve services; simplifies workflow; and ensures compliance with regulatory requirements.• Facilitates open project practice communication and discussion with key business partners.• Participates on internal and external committees representing Interior Health as assigned.• Performs other related duties and/or projects as assigned.QualficationsHonouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).Education, Training, and Experience• A Bachelor’s degree in Health Information Systems, a related discipline, or an equivalent combination of experience and post-secondary education.• A minimum of 7-10 years of experience with a proven track record in the project management of complex, multi-disciplinary, clinical information systems or clinical transformation initiatives.• Experience in the creation, adaptation, and implementation of project management processes, methodologies, and techniques to support the organizational needs. • Experience in the change management processes required to manage change associated with complex multi-disciplinary. • Professional Project Manager (PMP) designation or the equivalent.Skills and Abilities• Talent for leading people with integrity and trust.• Experience establishing governance and building a positive team environment.• Ability to communicate clearly and effectively at all levels of the organization and possessing political awareness in a healthcare environment.• Demonstrated ability to foster the potential of others by managing, coaching, and developing staff.• Demonstrated ability to lead, plan, and direct significant, complex initiatives with multiple projects and multiple project teams in a large complex organization.• Demonstrated ability in executing effective change management plans to support affected partners through significant and multiple periods of change. • Demonstrated ability to deliver engaging, informative, and well-organized communications including presentations. • Experience in facilitating multi-disciplined workshops to develop solutions to complex problems and/or consensus on new processes in a timely fashion.• Demonstrated ability to function effectively in a highly dynamic, fast-paced, continually changing environment.• Experience with leading software configuration, data conversion, and software implementations in a large complex environment.• Knowledge of and experience with MEDITECH is an asset.• Ability to travel.• Physical ability to perform the duties of the position.
BAND 2 - Manager Operational Support Services
BC Liquor Distribution Branch, Delta, BC
Manager Operational Support Services Band 2 About the BCLDB: The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores. The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. The LDB Wholesale Operations team is responsible for the registration, procurement, customs clearance, selling and distribution of liquor products for the province of British Columbia. Our stakeholders comprise approximately 800 suppliers, over 1500 retail outlets and 8000 licensed establishments.Working in collaboration with our suppliers and agents, our vision is to provide a reliable and efficient service to support the success of our customers.There are five key divisions within the business; Supply Chain, Pricing, Imports, Customer Service and Distribution. Each of our teams work closely in alignment with each other to provide a seamless customer experience and deliver on our service goals. The Distribution Centre is a multi-shift operation situated in a 400,000 square foot facility in Delta, designed to cost effectively receive/replenish/distribute alcoholic beverage product. Working in partnership with over 800 vendors and shipping to approximately 1500 retail outlets and licensed establishments province wide to deliver a responsive supply chain whilst focusing on exceeding our customers' expectations. About this role: The Manager Operational Support Services is responsible for managing two assistant supervisors, approximately 60 trainers, all first aid attendants, and the recall and payroll time keeping team within a multi shift environment. There is a heavy focus on continuous learning via in-house training, coaching, mentoring, and liaising with the HR department. This role is responsible for leading internal initiatives, implementing and maintaining safety-related practices and initiatives, developing and delivering training plans, co-ordinating and ensuring delivery of leadership development programs and leading training groups in consultation with the HR teams as required. In addition, this role co-chairs the JOSH Committee and works collaboratively with the employee representatives to manage employee relations and the programs that support them. A criminal record check is required. This position operates in a warehouse environment with seasonal conditions and ambient temperatures. This role is in a multi-shift facility, working 24/5. For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting. An eligibility list for permanent or temporary future opportunities may be established. Position requirements: Education and Experience: Minimum of three (3) years of recent, related experience*. *Recent, related experience must have occurred in the last five (5) years and include: Experience as a leader in a fast paced organization leading, supporting, and developing direct and indirect reports within a structured organization. Developing, implementing and maintaining training programs/SOP, within a large (>50 employees) organization. Managing continuous improvements and change across multiple training areas to reflect the evolving needs of the organization. Experience working with Microsoft applications. Preference may be given to those candidates with the following: Degree or diploma in business administration or a related field. Experience working in a unionized environment. Experience working with a Warehouse Management System (WMS). Application instructions: To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Rebecca Levick, HR Advisor at [email protected] . Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you. Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Leadership and Management Additional Information Manager Operational Support Services
Executive Director, Clinical Solutions
Fraser Health Authority, Surrey, BC
Salary rangeThe salary range for this position is CAD $79.35 - $119.03 / hour Why Fraser Health?Fraser Health (FH) is responsible for the delivery of hospital and community-based health services to nearly 2 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. The Fraser region is home to 32 First Nations communities and 6 Métis Chartered communities. Our team of nearly 48,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: better health, best in health care. Reporting directly to the Vice President of Digital Patient and Provider Experience, the Executive Director, Clinical Solutions plays a pivotal role in shaping a future forward clinical solutions vision and fostering robust organizational, regional, and provincial partnerships. Leading strategic and services solution planning, this role drives the deployment, optimization, acceleration and integration of clinical solutions across Acute, Community, and Primary care settings. As a seasoned leader in health and clinical systems, the Executive Director spearheads the advancement of information management systems and technologies, applying solution-oriented approaches to complex health, business, and operational needs. With confidence and innovation, they champion clinical solution initiatives throughout Fraser Health. Key Responsibilities: Providing senior-level solutions, advice, and direction to FH leadership and key partners Developing a future forward clinical solutions vision aligned with clinical information needs aligned to our digital health strategy key pillarsLeading strategic and transitional solutions planning and project oversight for large, complex initiativesEvaluating federal and provincial government IM initiatives and advising on their impact and implementationDrives a culture of innovation to transform care delivery across the region  Qualifications:Master's Degree in Business Administration, Health Information Management, or related disciplineOver ten years of recent, related experience in a large clinical system environment, including five years in technical and strategic leadership roles, or equivalent combination of education and experience  * Annual salary range of approximately CAD $150,661 to CAD $226,040. Actual salary will be determined based on the candidate's experience, expertise, and Fraser Health's internal equity guidelines. The range serves as a guide to illustrate the potential growth and development opportunities within the position, with compensation increasing as one progresses, gains experience, and effectively masters the responsibilities and requirements of the role and level. Actual compensation will vary based on individual circumstances and organizational considerations, and reaching the maximum of the range typically requires a high level of proficiency and accomplishment within the role, whether over the course of several years or throughout one's career. Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring & Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner. Detailed OverviewSupporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:The Executive Director, Clinical Solutions provides strategic oversight of Fraser Health’s clinical solutions including those supporting lower mainland initiatives and/or provincial health programs. This leadership role crosses departments and portfolios supporting clinical information needs across the continuum of care including Acute, Community and Primary care settings. In collaboration with the VP, Digital Patient and Provider Experience, Chief Clinical Information Officer (CCIO), Chief Medical Information Officer (CMIO) and other Fraser Health executive and senior leaders, the Executive Director leads strategic and transitional digital experience planning to support and enable effective clinical solutions for Fraser Health. This includes the development of a strategic direction for technology development and implementation, tactical approach and benefits evaluation; development, analysis and preparation of investment cases to further the goals, objectives and key performance indicators for FHA, MOH, PHSA, and lower mainland support services. The Executive Director identifies and consolidates advancement, modernization and strategy of clinical applications and environments. The Executive Director provides the structure and utilization of human resources including current and future portfolio needs; develops standards for recruitment and the development and retention of talent; management/succession planning; provides overall portfolio recommendations for present and future financial planning to the VP; authorized to make binding commitments on behalf of the Fraser Health at industry committees and working groups. ResponsibilitiesProvides senior level clinical solutions advice and direction to the VP, the Chief Clinical Information Officer, the Chief Medical Information Officer and Fraser Health senior leadership that includes Clinical Executive Directors and Directors. Ensures Fraser Health supports Lower Mainland services of Health Information Management, Pharmacy and Laboratory services.Holds membership in the Health Informatics & Information Technology Committee that provides strategic direction and leadership on plans, implementation and use of information management, health care informatics and clinical, business and information technology solutions. Represents and holds the authority to make binding commitments on behalf of Fraser Health Information Management on Information Management governance councils and other assigned committees and/or projects. Assesses and makes recommendations on corporate systems that cross all non-clinical portfolios and operations across Fraser Health.In alignment with the clinical information needs prioritized by the VP, develops a consolidated clinical solutions vision for the health authority, including strategic and tactical planning, development and coordination of related resources within the service areas. Provides short and long-term planning to identify required operating and capital expenditures. Advances the use of information systems and knowledge-based processes to support person-centered strategies.Develops the digital experience plan for clinical applications in support of FHAs business/health goals and objectives by ensuring that major integrative initiatives required by the health/business areas are well documented and reflected in the information management strategy and capital plan.Leads the strategic and transitional clinical solutions planning, including the development of a strategic direction, tactical approach, and benefits evaluation by developing, analyzing, and preparing investment cases that further the goals, objectives and key performance indicators of FHA, the Ministry of Health and other key partners (e.g., HSSBC, Pharmacy, etc.).Provides project oversight and leadership to large, complex planning projects and major clinical solutions initiatives by developing and managing project timelines/milestones, formulating change management strategies, identifying implications, mitigating risks and identifying qualified resources within approved funding and resource constraints.Evaluates and appraises major federal and provincial government IM initiatives for potential opportunities and implications for FHA; works with the Provincial eHealth groups to advise on the impact to Fraser Health and shape the implementation of BC Ministry of Health initiatives in a way that will integrate with the FHA clinical information systems.Collaborates, guides and shapes the digital experience plan for clinical applications or Lower Mainland and provincial-led initiatives, including MOH eHealth and LMC support services initiatives.Leads and collaborates with the Ministry of Health and other Health Authorities in planning and procurement of clinical information systems and development for the advancement of clinical solutions functionality across the continuum of care including Acute, community and primary care.Provides overall leadership, direction and supervision to the department through coaching, mentoring, skill and leadership development, and team building. Manages human resources to support the operation of authority-wide information systems/applications development, implementation and administration. Manages assigned staff including recruitment, supervision, work assignment, performance management, professional development, and all aspects of discipline including termination.Provides overall portfolio recommendations for present and future financial planning to the VP; directs financial management, budgeting and reporting with respect to departmental administration, operation and projects by developing the annual Information Management operating and project budgets and ensuring the preparation of financial performance reports.Responsible, in collaboration with the Executive Director, Corporate Services and the Executive Director, Digital Technology Services, for a culture of IM service management excellence by monitoring service delivery performance, ensuring project closure and post-implementation evaluation, measuring key outcomes and customer satisfaction and documenting lessons learned. Member of the IM Service management committee coordinating IM change management activities which supports ITIL implementation, performance improvement, issue resolution, change processes and deals with emerging issues.Remains knowledgeable with emerging developments in technology and best practice related to health information management and clinical best practices that will influence IM direction, strategies and for improving overall operational performance and effectiveness. Provides recommendations on potential applications, technologies, tools and practices. QualificationsQUALIFICATIONS:Master's Degree in Business Administration, Health Information Management or a related discipline, supplemented with more than ten (10) years’ recent, related experience in a large clinical system environment including five (5) years' leadership experience, including demonstrated senior leadership roles, or an equivalent combination of education and experience.COMPETENCIES:Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional/Technical Capabilities:Working knowledge of the health care sector and familiarity with electronic health record systems including the standardization of data and processes.Advanced knowledge of contemporary information management, health and business processes, technologies and application and their application in solving complex health, business and operational problems.Physical abilities to perform the duties of the position.
Director, Accounts Receivable & Payroll
Fraser Health Authority, New Westminster, BC
Salary rangeThe salary range for this position is CAD $65.54 - $94.22 / hour Why Fraser Health?Director, Accounts Receivable & Payroll Fraser Health is responsible for the delivery of hospital and community-based health services to nearly 2 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. The Fraser region is home to 32 First Nations communities and 6 Métis Chartered communities. Our team of nearly 48,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: better health, best in health care. We are seeking an innovative and systems-driven Director, Accounts Receivable & Payroll to optimize the delivery of financial, payroll, and accounting services for Fraser Health (FH). With oversight of the development, coordination and management of the Accounts Receivable and Payroll departments, the Director will have an integral role in defining, implementing, and advancing financial policies, procedures, systems and internal controls at FH. By leading the development and maintenance of Accounts Receivable and Payroll processes, the Director will work with a high degree of diligence to ensure the provision of complete and accurate records of assets, liabilities and financial transactions in accordance with generally accepted accounting principles (GAAP) and Fraser Health policies and procedures. Integral to this role will be the Director’s ability to expertly identify strategic challenges and opportunities amid the proposed direction of the Accounts Receivable and Payroll teams by gathering information, assessing trends, and consulting with relevant partners to incorporate approved initiatives and recommend shifts in service and scope. As a clear, caring, and courageous leader, the Director will oversee a variety of cyclical operational, budgeting analysis, and financial planning processes in a highly dynamic environment. The Director is accountable for:Providing leadership on financial activities to ensure financial resources are efficiently utilized within the objectives, plans and budgets established by Fraser Health;Developing and recommending short and long-range goals and objectives for the Accounts Receivable and Payroll teams while building, coordinating and monitoring financial practices to incorporate best practices; Developing, implementing and reviewing policies, standards and procedures to ensure the delivery of effective and efficient accounting and payroll services;Planning and implementing operating and capital budgets for the portfolio including budget preparation, authorization control and reporting of expenditures; Working within the Corporate Finance department to integrate various financial elements for Fraser Health-wide decision making on operating plans, capital investment decisions, financing and other business initiatives;Facilitating the timely and efficient completion of external filing and audits, and related reporting to comply with Board of Directors, statutory and other regulatory requirements.The successful candidate will have:A recognized professional accounting designation (CPA) or a Master’s degree in Business Administration, Commerce, Finance or related discipline;Ten (10) years of recent, related management experience including five (5) years of experience in a senior leadership role in a large complex, multi-union organization;An equivalent combination of education, training and experience.If you have any questions or are interested in learning more about this rewarding opportunity with Fraser Health, please email the Executive and Senior Leadership Acquisition team at [email protected]. At this time we are actively collecting applications for the next 3-4 weeks and will be reaching out to qualified candidates. Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring & Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner. Detailed OverviewSupporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: Oversees the development, coordination and management of the Accounts Receivable and Payroll Departments for Fraser Health including internal controls, statutory and financial reporting; plans, implements and evaluates related physical, financial and human resources in support of the strategic and operational needs of the designated portfolio including financial analysis, business support, budgeting processes and guidelines; participates as a member of the Corporate Finance portfolio in the development of the mission, strategies and goals for the designated financial portfolio to ensure the optimum delivery of appropriate financial and accounting services for Fraser Health; reviews and analyzes budgets for the designated portfolio including proposed initiatives. The Director, Accounts Receivable & Payroll participates at the Regional and Provincial level to define, influence and implement financial policies, procedures, systems, internal controls and to work towards consistent application of Financial Reporting standards ResponsibilitiesIdentifies strategic issues and proposed directions for the Accounts Receivable and Payroll teams within the Finance department, in collaboration with the Executive Director and senior management team, by methods such as gathering information, assessing trends, consulting with relevant stakeholders, identifying issues that impact on strategic directions, proposing authority-wide initiatives, incorporating approved initiatives and recommending shifts in service/scope to ensure consistency between the portfolio and the strategic directions of the organization. Develops and recommends short and long-range goals and objectives for the Accounts Receivable and Payroll teams ensuring that plans support the goals, policies and vision of the Corporate Finance department; develops, coordinates and monitors long-term financial practices and incorporates best practices into the designated portfolio to ensure that the financial goals are consistent with Fraser Health’s long-term objectives. Develops, implements and reviews policies, standards and procedures to ensure the delivery of effective and efficient accounting services for the designated portfolio; provides leadership on financial activities to ensure the efficient utilization of the financial resources are within the objectives, plans and budgets established by Fraser Health senior management; plans and implements operating and capital budgets for the portfolio including budget preparation, authorization control and reporting of expenditures. Directs the development and maintenance of Accounts Receivable and Payroll processes for Fraser Health to provide complete and accurate records of assets, liabilities and financial transactions in accordance with generally accepted accounting principles (GAAP), Ministry of Health Services policies and procedures and Fraser Health policies; works with the Corporate Finance department to integrate various financial elements for Fraser Health-wide decision making on operating plans, capital investment decisions, financing and other business initiatives and to ensure accurate and timely payments to staff, ensure accurate and complete billing and collection of revenues and considering cash flow needs/issues. Directs the preparation of financial and other reporting to ensure timely and accurate information to the Senior Executive and Board of Fraser Health, the Ministry of Health Services and external organizations. Facilitates the timely and efficient completion of external filing and audits, and related reporting to comply with statutory and other regulatory requirements. Provides advice and recommendations to senior management as required; plans, prioritizes and directs numerous concurrent projects through all phases from planning to implementation and evaluation for the designated portfolio. Provides leadership to all staff within the assigned portfolio and motivates them towards the attainment of the goals of the department and Fraser Health; develops and recommends an organizational structure to meet the operational needs and the responsibility of each employee including an ongoing system for measuring staff performance. Works with other Finance Directors to develop and implement performance measures for reporting at the regional level. Ensures the recruitment and professional development of employees within the assigned portfolio; oversees and participates in the management of human resource matters for the assigned portfolio up to and including terminations, as required. Contributes to authority-wide analysis of business system requirements and related systems/process re-engineering initiatives. Participates in planning, selection, and implementation of business systems/processes for the region and ensures full integration to meet user needs and reporting requirements. Plans and implements an effective quality improvement program to ensure a high level of client satisfaction; establishes effective administrative systems for maintaining, evaluating and reporting on the operations of the assigned portfolio including departmental activities and progress on objectives and projects. Represents Fraser Health through participation on external committees (e.g. Ministry of Health committees), organizations and in advisory activities as appropriate; attends meetings of the Finance and Audit Committee and Board, as required. QualificationsQUALIFICATIONS:  A recognized professional accounting designation (CPA) or a Master’s degree in Business Administration, Commerce, Finance or related discipline, supplemented with ten (10) years' recent related management experience including five (5) years' experience in a senior leadership role in a large complex, multi-union organization, or an equivalent combination of education, training and experience. COMPETENCIES:  Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional/Technical CapabilitiesDemonstrated knowledge of accounting practices, trends, generally accepted accounting principles (GAAP), financial, administrative and contract management, audit and program evaluation principles and practices. Demonstrated ability to lead, plan, direct, manage and implement change. Demonstrated knowledge of health and business administration including strategic and operational planning, monitoring, analytical, evaluation and reporting expertise in a public sector and/or large complex environment. Demonstrated ability to direct a variety of cyclical operational, budgeting and financial planning processes. Demonstrated ability to work independently and in collaboration with others. Demonstrated ability to develop and maintain rapport with internal and external stakeholders. Demonstrated ability to function effectively in a highly dynamic environment with changing priorities. Demonstrated judgment and decision-making capabilities including the ability to manage priorities and deadlines. Ability to operate related equipment including applicable software applications. Physical ability to perform the duties of the position.
Financial Reporting/Alternatives Investments, Senior Associate
State Street, Toronto, ON
Who we are looking forResponsible for preparing and analyzing/reviewing interim and annual financial statements in accordance with relevant GAAP requirements for alternative investments (hedge, private equity, exchange and real estate) funds.Why this role is important to usThe team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities.Join us if making your mark in the financial services industry from day one is a challenge you are up for.What you will be responsible forAs Senior Associate you will:Prepare and analyze interim and annual financial statements in accordance with relevant GAAP requirements for alternative investment funds (hedge, private equity, and real estate funds)Ensure that all documentation used to calculate and support all financial statements disclosures is received and is accurate. You’ll research, resolve or elevate issues as applicableCoordinate the receipt of comments on financial statements drafts from both internal and external parties. You’ll ensure the timely research, resolution and processing of commentsPerform detailed 1st level reviews of hedge, private equity, and real estate funds’ financial statements by reviewing the accuracy and reasonability of financial statements disclosures and verifying crosschecks and calculations Maintain and develop technical expertise and participate in training junior staff and new hiresWhat we value These skills will help you succeed in this roleExcellent communication skillsStrong leadership abilitiesAbility to effectively represent the team to clients and internal stakeholdersExcellent attention to detailEducation & Preferred QualificationsBachelor’s degree in accounting, finance, business or a related field2-4 years of related experienceStrong knowledge of US GAAP/IFRS investment company financial statementsPrevious experience servicing alternative investmentsAbout State StreetWhat we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.State Street is an equal opportunity and affirmative action employer.Discover more at StateStreet.com/careers
Financial Reporting/Alternative Investments, AVP
State Street, Toronto, ON
Who we are looking forJoin the Financial Reporting team and direct the reporting cycles and filings of various clients. You will ensure that client financial statements are in accordance with the rules and regulations that drive financial statement disclosures and other regulatory filings. You will manage the preparation and review of client quarterly, semi-annual and annual financial statements, regulatory filings and other periodic reporting by our staff and our off-shore teams. You will engage with clients, auditors and other State Street teams to resolve issues and answer inquiries to ready client financial statements and filings for finalization.Why this role is important to usThe team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities.Join us if making your mark in the financial services industry from day one is a challenge you are up for.What you will be responsible forAs Financial Reporting, Assistant Vice President you will:Manage of a diverse group of personnel including Senior Managers involved in the preparation of interim / annual financial statements for alternative investments products (Hedge, Private Equity, Real Estate & Exchange funds).Extensive experience managing complex relationships.Expertise in procedure reviews. Lead/Participate in various projects and initiatives to enhance and improve operational efficiency though technology and other means. Familiarity with recommending and implementing improvements to existing procedures, control expenses and minimize loss and risk.A skilled team leader with well-honed facilitation skills and the ability to plan, develop and deliver upon major initiatives in collaboration with clients and support teams.Strong customer service orientation.You will manage the implementation of all standard practices, processes, tools, etc. and initiatives (ESP, Re-Engineering) and technology enhancements (system conversion).You will manage relationships with clients, making sure that requests are being met and that clients are satisfied with the level of service.You will be responsible for the direction and training of subordinate team leaders and staff.You will provide coaching and development opportunities to staff, allocate and coordinate resources and handle personnel related issues.What we valueThese skills will help you succeed in this role:Experience managing a team.Ability to develop business relationships, both within and outside of the organization. Excellent interpersonal, organizational and communication skills.Demonstrates an ability to be a leader on their team, as well as be a leader amongst your peers in the department.Knowledge of Securities Exchange Commission (SEC), Generally Accepted Accounting Principles (GAAP) and International Financial Reporting Standards (IFRS) requirements and laws as they apply to investment companies, Trusts, Partnerships and other fund structures.Ability to effectively handle and resolve numerous ongoing communications and reporting deliverables in fast paced environment.Ability to drive change and process improvements, while managing day-to-day activities in a reporting cycle.Ability to communicate effectively with clients regarding their financial statements, regulatory disclosures and process improvements (standardization of disclosures and automation).Ability to effectively manage a team of professionals, planning out work and resource allocation. Provide feedback and development.Education & Preferred QualificationsBS degree in Accounting, Business, or related field. CPA or MBA is preferred.Six or more years of experience in alternative funds fund administration function (financial reporting preferred) or accounting, audit or related business activity.About State StreetWhat we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.State Street is an equal opportunity and affirmative action employer.Discover more at StateStreet.com/careers