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Workplace M365 Operations Specialist [OneIT]
WSP Canada, Montreal, QC
POSITION SUMMARY To ensure the efficient operation of WSPs internal Workplace services in the AMERICAS Hub, we are seeking a talented and experienced Operations Specialist. This role will be part of the IT Operations team and report to the IT Infrastructure Operations Manager in the designated Hub. The overall team is dedicated to support IT infrastructure operations which includes network, compute, cloud, and workplace systems and services. You will manage and maintain all aspects of M365 operations with a primary focus on the services within the designated Hub. MAIN RESPONSIBILITIES Related to M365 services and infrastructure: Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels. Performing routine and health maintenance. Managing upgrades & performance related activities. Identifying and correcting faults with services and infrastructure. Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs). Execution of business continuity tests. Oversight and support of all related service supplier and/or manufacturer activities. Proactive identification and resolution of issues before they affect service performance. Identifying any improvements that can improve service levels. Engaging in the problem management process. Technical peer review and approvals for all related changes. Support audit and compliance activities. Management and maintenance of related platforms. Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation. ACADEMIC AND EXPERIENCE REQUIREMENTS The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in information technology, Computer Science, Engineering, or related field. At least 4-6 years relevant and practical experience in a M365 operations role. Vendor certifications not a requirement, proven practical experience preferred. Experience working in large/global enterprise IT with multiple distributed branch/campus sites. Experience of working within ITIL aligned Service Management organisation. Proven experience as an M365 Technician or similar role, with practical knowledge of Microsoft 365 applications and services, including Teams, SharePoint, OneDrive, and Exchange Online. Familiarity with M365 administration and user management, including user accounts, licenses, and permissions. Understanding of M365 security features, compliance policies, and data protection concepts. Experience in configuring and customizing M365 applications and services to meet organizational requirements. Knowledge of incident and problem management processes and tools for timely resolution of M365-related issues. Strong analytical and problem-solving skills, with the ability to diagnose and resolve technical problems in the M365 environment. Strong knowledge of SharePoint and SharePoint Online. SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS Excellent written and spoken English is required. Competency in French or Spanish is an asset. Ability to work with minimal direction and little supervision. Strong organizational and project management skills, with excellent documentation abilities. Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems. Demonstrated experience in understanding and demonstrating compliance with information security requirements. Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Workplace Audio_Visual Operations Specialist Americas [OneIT]
WSP Canada, Montreal, QC
POSITION SUMMARY To ensure the efficient operation of WSPs internal Workplace services in the AMERICAS Hub, we are seeking a talented and experienced Operations Specialist. This role will be part of the IT Operations team and report to the IT Infrastructure Operations Manager in the designated Hub. The overall team is dedicated to support IT infrastructure operations which includes network, compute, cloud, and workplace systems and services. You will manage and maintain all aspects of Audio-Visual operations with a primary focus on the services within the designated Hub. MAIN RESPONSIBILITIES Related to Audio Visual services and infrastructure: Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels. Performing routine and health maintenance. Managing upgrades & performance related activities. Identifying and correcting faults with services and infrastructure. Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs). Execution of business continuity tests. Oversight and support of all related service supplier and/or manufacturer activities. Proactive identification and resolution of issues before they affect service performance. Identifying any improvements that can improve service levels. Engaging in the problem management process. Technical peer review and approvals for all related changes. Support audit and compliance activities. Management and maintenance of related platforms. Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation. ACADEMIC AND EXPERIENCE REQUIREMENTS The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in information technology, Computer Science, Engineering, or related field. At least 4-6 years relevant and practical experience in an AV operations role. Experience working in large/global enterprise IT with multiple distributed branch/campus sites. Experience of working within ITIL aligned Service Management organisation. Deep understanding of hardware, structured cabling, based operating system and conferencing software platforms as it pertains to Microsoft Teams, Google Meet, Zoom, GoToMeeting and WebEx Deep knowledge of Room Booking Systems and Panels (Flowscape, Neat, Logitech...) Ability to understand, assess AV problems. Can lead multiple groups within IT, the Business and 3rd party vendors for AV installations and operational support. Can manage AV vendors. Can adhere to and align service operations to global design and direction. Provide escalation support and knowledge transfer for L1 and L2 support. Readiness to adapt to new technologies and upgrades in AV systems and booking systems. SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS Excellent written and spoken English is required. Competency in French or Spanish is an asset. Ability to work with minimal direction and little supervision. Strong organizational and project management skills, with excellent documentation abilities. Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems. Demonstrated experience in understanding and demonstrating compliance with information security requirements. Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Compute Operations Specialist Americas [OneIT]
WSP Canada, Montreal, QC
POSITION SUMMARY To ensure the efficient operation of WSPs internal Compute services in the AMERICAS Hub, we are seeking a talented and experienced Operations Specialist. This role will be part of the IT Operations team and report to the IT Infrastructure Operations Manager in the designated Hub. The overall team is dedicated to support IT infrastructure operations which includes network, compute, cloud, and workplace systems and services. You will manage and maintain all aspects of Compute operations with a primary focus on the services within the designated Hub. MAIN RESPONSIBILITIES Related to Compute services and infrastructure: Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels. Performing routine and health maintenance. Managing upgrades & performance related activities. Identifying and correcting faults with services and infrastructure. Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs). Execution of business continuity tests. Oversight and support of all related service supplier and/or manufacturer activities. Proactive identification and resolution of issues before they affect service performance. Identifying any improvements that can improve service levels. Engaging in the problem management process. Technical peer review and approvals for all related changes. Support audit and compliance activities. Management and maintenance of related platforms. Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation. ACADEMIC AND EXPERIENCE REQUIREMENTS The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in information technology, Computer Science, Engineering, or related field. At least 4-6 years relevant and practical experience in a Compute operations role. Vendor certifications not a requirement, proven practical experience preferred. Experience working in large/global enterprise IT with multiple distributed branch/campus sites. Experience of working within ITIL aligned Service Management organisation. Proven experience and proficiency with below compute technologies and related activities: Technology solutions: Dell and HPE server Cisco UCS VMWare vCenter Products Nutanix HPE Storage (MSA, Nimble) Storage Cashing Technology (Nasuni, Talon, Pandora) Object Storage (EMC ECS, Azure, AWS) Archive product (Komprise, HubStore, Enterprise Vault) Backup Product (Veeam, Networker, DataDomain, Avamar, NetBackup, Commvault) Server sysadmin or similar role with in-depth hardware knowledge. Cloud sysadmin operating skill (e.g., Azure, AWS) Server operating systems (e.g., Windows, Linux). Server virtualization platforms (e.g., VMware, Hyper-V). Server and data security concepts and compliance requirements. Scripting and automation skills (e.g., PowerShell, Bash) for efficient server management and automation of routine tasks. Storage and backup technologies, including SAN, NAS, RAID configurations, data deduplication, and storage protocols (e.g., iSCSI, Fibre Channel). Backup access, data retrieval, data integrity and high availability. Data retention policies through system procedures. Testing to refine backup strategies to minimize recovery time objectives (RTO) and recovery point objectives (RPO). Disaster recovery planning, data migrations, and storage performance optimization. Optimizing server and storage performance, capacity, and reliability while considering growth projections and industry best practices. Understanding server, storage and backup regulation or laws, emerging technologies, and best practices. SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS Excellent written and spoken English is required. Competency in French or Spanish is an asset. Ability to work with minimal direction and little supervision. Strong organizational and project management skills, with excellent documentation abilities. Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems. Demonstrated experience in understanding and demonstrating compliance with information security requirements. Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Workplace ConfigMgr Operations Specialist Americas [OneIT]
WSP Canada, Montreal, QC
POSITION SUMMARY To ensure the efficient operation of WSPs internal Workplace services in the AMERICAS Hub, we are seeking a talented and experienced Operations Specialist. This role will be part of the IT Operations team and report to the IT Infrastructure Operations Manager in the designated Hub. The overall team is dedicated to support IT infrastructure operations which includes network, compute, cloud, and workplace systems and services. You will manage and maintain all aspects of ConfigMgr operations with a primary focus on the services within the designated Hub. MAIN RESPONSIBILITIES Related to ConfigMgr services and infrastructure: Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels. Performing routine and health maintenance. Managing upgrades & performance related activities. Identifying and correcting faults with services and infrastructure. Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs). Execution of business continuity tests. Oversight and support of all related service supplier and/or manufacturer activities. Proactive identification and resolution of issues before they affect service performance. Identifying any improvements that can improve service levels. Engaging in the problem management process. Technical peer review and approvals for all related changes. Support audit and compliance activities. Management and maintenance of related platforms. Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation. ACADEMIC AND EXPERIENCE REQUIREMENTS The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in information technology, Computer Science, Engineering, or related field. At least 4-6 years relevant and practical experience in a ConfigMgr operations role. Vendor certifications not a requirement, proven practical experience preferred. Experience working in large/global enterprise IT with multiple distributed branch/campus sites. Experience of working within ITIL aligned Service Management organisation. Strong knowledge of ConfigMgr features, functionalities, and best practices. Proficient in writing and maintaining PowerShell scripting and automation tools. Proficient with Windows operating systems, Active Directory, Azure AD, Group Policy, O365, and other Microsoft technologies. SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS Excellent written and spoken English is required. Competency in French or Spanish is an asset. Ability to work with minimal direction and little supervision. Strong organizational and project management skills, with excellent documentation abilities. Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems. Demonstrated experience in understanding and demonstrating compliance with information security requirements. Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Workplace Intune_MDM Operations Specialist Americas [OneIT]
WSP Canada, Montreal, QC
POSITION SUMMARY To ensure the efficient operation of WSPs internal Workplace services in the AMERICAS Hub, we are seeking a talented and experienced Operations Specialist. This role will be part of the IT Operations team and report to the IT Infrastructure Operations Manager in the designated Hub. The overall team is dedicated to support IT infrastructure operations which includes network, compute, cloud, and workplace systems and services. You will manage and maintain all aspects of Intune and MDM operations with a primary focus on the services within the designated Hub. MAIN RESPONSIBILITIES Related to Intune and MDM services and infrastructure: Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels. Performing routine and health maintenance. Managing upgrades & performance related activities. Identifying and correcting faults with services and infrastructure. Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs). Execution of business continuity tests. Oversight and support of all related service supplier and/or manufacturer activities. Proactive identification and resolution of issues before they affect service performance. Identifying any improvements that can improve service levels. Engaging in the problem management process. Technical peer review and approvals for all related changes. Support audit and compliance activities. Management and maintenance of related platforms. Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation. ACADEMIC AND EXPERIENCE REQUIREMENTS The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in information technology, Computer Science, Engineering, or related field. At least 4-6 years relevant and practical experience in a Intune/MDM operations role. Vendor certifications not a requirement, proven practical experience preferred. Experience working in large/global enterprise IT with multiple distributed branch/campus sites. Experience of working within ITIL aligned Service Management organisation. Strong knowledge of Intune features, functionalities, and best practices. Proficient in writing and maintaining PowerShell scripting and automation tools. Proficient with Windows operating systems, Active Directory, Azure AD, Group Policy, O365, and other Microsoft technologies. SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS Excellent written and spoken English is required. Competency in French or Spanish is an asset. Ability to work with minimal direction and little supervision. Strong organizational and project management skills, with excellent documentation abilities. Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems. Demonstrated experience in understanding and demonstrating compliance with information security requirements. Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
SAP iXp Intern - Events Specialist [Vancouver]
SAP, Vancouver, BC
We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! About the SAP Internship Experience Program The SAP Internship Experience Program is SAP's global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. Three reasons to intern at SAP Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables. Gain visibility: with SAP Internship Experience Program in your title, you'll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips. What you'll do Position Title:SAP iXp Intern - Events Specialist Location:Vancouver, BC Expected Start Date: June 2024 Contract Duration: 12 months Work Hours: 40 hours per week In this role, you will: Create and manage events (in-person, virtual and hybrid) Own 2-3 national event series, from planning, promoting, and executing to reporting on KPIs and continuing to improve event operations Support in running annual marquee events (e.g. all-hands meetings, executive visits, holiday party, summer party) including marketing materials, meeting content, coordination and speaker preparation Create and manage detailed project plans, timelines and budgets, and execute end-to-end Define project scope and objectives, determine a work plan for team members to support events as needed, track event performance periodically and identify areas for improvement Create compelling and effective graphic designs and marketing collateral, including digital signage, e-mail banners and event branding Channel your inner journalist to share great stories from SAP Labs Canada across Canada and around the world. Stories can be written or visual - we welcome your creativity! Turn great event recaps into social media shareables Provide logistics support for Managing Director's office as necessary: liaising with event suppliers, receiving visitors, arranging conference calls, and coordinating meeting logistics, etc. Communicate and collaborate with internal partners (e.g. IT, Facilities, Security) as well as external SAP vendors such as caterers and event companies Other communication or administration duties/projects as assigned What you bring We're looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning. Excellent communication skills including: Fluent in both oral and written English Business writing skills addressing different professional audiences Understand how to message across different lines of business and cultures Able to turn ideas and concepts into visually relevant and effective material Ability to work independently and as part of a team Initiative and leadership to run projects and solve challenges Welcoming feedback and suggestions Mature judgement and ability to handle situations with diplomacy and tact, keeping private or sensitive information confidential Event coordination (online, in-person and hybrid) and project management Organized, detail-oriented and knows how to prioritize tasks Excellent Word and PowerPoint skills. Basic Excel skills Excited about graphic design and experience with Adobe Illustrator or similar Bachelor's degree in (or pursuit of) Business, Communications, Marketing or equivalent This role is best for someone in their second co-op term or beyond Past experience in the tech industry is an asset Willing to commit to a full-time internship Meet your team SAP Labs Canada is made up of over 2500 employees who live to innovate! Coast-to-coast, we have research and development Labs in Montreal, Waterloo and Vancouver. Our best-in-class solutions serve more than 9000 customers, in 25 industries and makes up 85 percent of the global fortune 500. The Labs Canada Team's expertise shines through in their exceptional delivery of strategic operations and communication for their stakeholders, the majority of which are developers across Canada and at times, across the globe. We power events, employee communications, learning opportunities, strategic operations, and much more with the mission to ignite and showcase the amazing employee brand of SAP Labs Canada, share our best practices with our larger SAP network, and foster a culture of innovation across all our locations. We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the hourly base salary rate range applicable for the posted role. The targeted range for this position is 18-36 CAD. The actual amount to be offered to the successful candidates will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. SAP offers limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms. A summary of benefits and eligibility requirements can be found by clicking this link: SAPNorthAmericaBenefits.com Requisition ID: 389105 | Work Area: Communication | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern | Additional Locations: #LI-HybridRequisition ID: 389105 Posted Date: Apr 4, 2024 Work Area: Communication Career Status: Student Employment Type: Intern Expected Travel: 0 - 10% Location: Vancouver, British Columbia, CA, V6B 1A9
Workplace AD_Messaging Operations Specialist Americas [OneIT]
WSP Canada, Montreal, QC
POSITION SUMMARY To ensure the efficient operation of WSPs internal Workplace services in the AMERICAS Hub, we are seeking a talented and experienced Operations Specialist. This role will be part of the IT Operations team and report to the IT Infrastructure Operations Manager in the designated Hub. The overall team is dedicated to support IT infrastructure operations which includes network, compute, cloud, and workplace systems and services. You will manage and maintain all aspects of Active Directory and Messaging operations with a primary focus on the services within the designated Hub. MAIN RESPONSIBILITIES Related to Active Directory and Messaging services and infrastructure: Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels. Performing routine and health maintenance. Managing upgrades & performance related activities. Identifying and correcting faults with services and infrastructure. Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs). Execution of business continuity tests. Oversight and support of all related service supplier and/or manufacturer activities. Proactive identification and resolution of issues before they affect service performance. Identifying any improvements that can improve service levels. Engaging in the problem management process. Technical peer review and approvals for all related changes. Support audit and compliance activities. Management and maintenance of related platforms. Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation. ACADEMIC AND EXPERIENCE REQUIREMENTS The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in information technology, Computer Science, Engineering, or related field. At least 4-6 years relevant and practical experience in a AD/Messaging operations role. Vendor certifications not a requirement, proven practical experience preferred. Experience working in large/global enterprise IT with multiple distributed branch/campus sites. Experience of working within ITIL aligned Service Management organisation. Strong understanding of Active Directory architecture, components, and services, including domain controllers, DNS, and Active Directory Sites and Services. Proficiency in user and group management within Active Directory, including user account creation, group policy assignment, and security permissions. Familiarity with Active Directory replication, trusts, and domain migration processes. Experience with Group Policy management and troubleshooting, ensuring consistent configuration across the network. Knowledge of Active Directory security concepts, including authentication mechanisms, access controls, and secure administration practices. Understanding of Active Directory backup and recovery strategies, including system state backups and authoritative restores. In-depth knowledge and hands-on experience in administering and supporting Exchange (2010-2019) and Exchange Online. Understanding of email routing and mail flow concepts in a Hybrid Exchange environment. Ability to configure and troubleshoot connectors, transport rules, and message tracking. Proficiency in PowerShell scripting to automate administrative tasks and streamline Exchange operations. Must have a good understanding of Email Archive & Journaling, retention policies and legal hold. Must have a good comprehension of Email Security and Email Protection SPF, DKIM and DMARC Data Loss Prevention, RMS/IRM, Azure Information Protection (Classification-Labelling & Sensitive Information Types), Office 365 Message Encryption & Transport Rules. SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS Excellent written and spoken English is required. Competency in French or Spanish is an asset. Ability to work with minimal direction and little supervision. Strong organizational and project management skills, with excellent documentation abilities. Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems. Demonstrated experience in understanding and demonstrating compliance with information security requirements. Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Data Entry WFM
Company Confidential, British Columbia, BC
Join our team as a Remote Data Entry Specialist, where you'll play a crucial role in maintaining accurate and organized data to support our operations and decision-making processes from the comfort of your own home.Key Responsibilities:Enter and update data in databases and spreadsheets accurately and efficiently.Verify data accuracy and completeness to ensure high-quality information.Maintain data integrity and confidentiality, adhering to company policies and regulatory requirements.Assist with data retrieval and reporting tasks as needed.Address data discrepancies and issues promptly, collaborating with team members to resolve problems effectively.Follow data entry guidelines and standards to maintain consistency and accuracy in all data-related activities.Qualifications:High school diploma or equivalent required; additional education or training in data management preferred.Previous experience in data entry or a related field preferred.Strong attention to detail and accuracy, with excellent organizational skills.Proficiency in Microsoft Office applications, particularly Excel.Ability to work independently and remotely, with a high level of professionalism and reliability.
Volunteer Engagement Coordinator/Coordonnateur•trice, engagement des bénévoles
Equest, Montreal, QC
La meilleure prescription que j'ai donnée est celle d'un rêve. - Dr Jeremy Friedman , pédiatre en chef associé à l' hôpital de renommée mondiale SickKids de Toronto et conseiller médical pour Make-A-Wish ® | Rêves d'enfants MD Canada QUEL EST VOTRE PLUS GRAND RÊVE? Est-ce de faire partie d'une organisation axée sur l'enfant, qui valorise l'expérience de son équipe et qui propose aussi un lieu de travail inspirant? Si c'est le cas, vous trouverez ce que vous cherchez à Make-A-Wish ® | Rêves d'enfants MD Canada! Make-A-Wish | Rêves d'enfants Canadaréalise des rêves qui transforment la vie d'enfants atteint•e•s d'une maladie grave. La mission de l'organisme est d'exaucer le vœu de chaque enfant admissible, puisque le rêve fait partie intégrante du traitement de l'enfant. La recherche démontre en effet que les enfants qui réalisent leur rêve sont beaucoup plus susceptibles d'avoir la force physique et émotive nécessaire pour combattre une maladie grave. C'était merveilleux de savoir que son rêve était sur le point d'être réalisé... C'est magique de voir la pure joie que lui apportait son rêve après tout ce qu'il a traversé et tout ce qu'il a manqué! - Melissa, maman de Rowan (5 ans, leucémie), qui rêvait d'avoir une aire de jeux intérieure MISSION, VISION ET VALEURS Notre mission est de réaliser ensemble des rêves qui transforment la vie d'enfants atteint•e•s d'une maladie grave. À cette mission s'ajoute notre vision d'exaucer le rêve de chaque enfant admissible. Nos valeurs sont axées sur l'enfant, l'intégrité, l'impact, l'innovation et la communauté. CE QUE VOUS EN RETIREZ? Possibilité de changer la vie d'enfants atteint•e•s d'une maladie grave au sein de votre communauté et partout au Canada Milieu de travail collaboratif axé sur la valorisation et la reconnaissance Programme de rémunération intéressant, incluant une assurance maladie et dentaire collective (les primes sont entièrement couvertes par la Fondation), un programme de REER collectif ainsi que des heures de rêve rémunérées Vacances annuelles : trois semaines au départ et congés supplémentaires payés Conciliation travail-vie personnelle et horaire souple Milieu de travail hybride Programme d'aide au personnel Rabais d'entreprise Formation continue, développement et formations internes Activités et concours pour les membres de l'équipe Make-A-Wish | Rêves d ' enfants Canada s'engage à promouvoir une culture qui transforme des vies tout en offrant une expérience d'emploi où votre contribution fait une réelle différence tous les jours! COMMENT VOUS POUVEZ AIDER Nous sommes à la recherche d'un•e coordonnateur•trice, engagement des bénévoles pour joindre l'équipe de Make-A-Wish | Rêves d'enfants Canada. Relevant du ou de la gestionnaire, engagement des bénévoles, le coordonnateur ou la coordonnatrice, engagement des bénévoles aura la responsabilité de coordonner les activités quotidiennes du programme de bénévolat, y compris l'approche communautaire, la formation et la communication continue avec les bénévoles, en favorisant et en maintenant des partenariats positifs et enrichissants avec les bénévoles. Ce poste est situé à Montréal. Il s'agit d'un poste régulier à temps plein, hybride. CE QUE VOUS FEREZ Veiller à ce que les activités de dévoilement et de réalisation de rêves, ainsi que les événements de collecte de fonds qui requièrent une aide-bénévole disposent du personnel nécessaire. Trouver des façons nouvelles et novatrices d'établir des relations avec les membres de la communauté, ainsi que dans les associations et centres de bénévoles et les salons de l'emploi. Travailler en étroite collaboration avec les équipes de mission et de développement pour cerner et combler les besoins en matière de bénévolat. S'assurer que les bénévoles sont au courant des détails logistiques de leur affectation et reçoivent les formations nécessaires avant les dévoilements ou réalisations de rêves, ou les événements de collecte de fonds. Assister aux événements communautaires et aux salons de l'emploi pour alimenter le bassin de bénévoles potentiel•le s, en invitant les membres intéressé•e•s de la communauté à remplir une demande de bénévolat. Participer aux événements régionaux pour faciliter la coordination des bénévoles, au besoin. Encadrer les bénévoles et vérifier que ces dernier•ère•s respectent les valeurs de Make-A-Wish | Rêves d'enfants Canada. Élaborer des plans de communication, en collaboration avec les spécialistes des communications, pour maintenir l'engagement et l'intérêt des bénévoles envers Make-A-Wish | Rêves d'enfants Canada. Maximiser l'utilisation des outils de mobilisation des bénévoles et de gestion des relations existants à Make-A-Wish | Rêves d'enfants Canada pour assurer une gestion optimale des bénévoles. Collaborer avec le ou la gestionnaire, engagement des bénévoles et ses collègues partout au pays en leur transmettant des commentaires et en partageant les pratiques exemplaires afin d'assurer l'élaboration du meilleur programme de bénévolat. Mener des sondages pour évaluer la réussite du programme de bénévolat de la région. Tenir à jour les dossiers des bénévoles dans Salesforce. Effectuer d'autres tâches connexes. VOTRE PROFIL Maîtrise de l'anglais et du français, requise. Diplôme d'études postsecondaires en gestion des bénévoles ou en ressources humaines ou une combinaison équivalente d'études, de formation et d'expérience. Certification Certified Volunteer Administration , un atout. Au moins trois ans d'expérience dans le secteur sans but lucratif, idéalement en gestion des bénévoles. Expérience avérée de l'utilisation de bases de données et de la capacité d'apprendre et de s'adapter aux nouvelles technologies. Expérience d'utilisation de Salesforce, un atout. Expérience de service à la clientèle avec une clientèle très diversifiée. Capacité démontrée à concilier des demandes multiples de divers groupes d'intervenant•e•s. Attitude positive : capacité d'assumer des responsabilités; capacité de faire face au changement en milieu de travail et d'innover; respect d'autrui. Très grande motivation et désir de travailler dans un environnement au rythme rapide sur diverses tâches simultanément. Expérience avérée dans la résolution de problèmes et bon jugement. Habileté démontrée de la gestion du temps et d'organisation. Capacité à faire preuve de souplesse en fonction de l'évolution des priorités et à rester concentré•e pour respecter les délais. Maîtrise de MS Office (Outlook/Word/Excel) et expérience de travail avec des bases de données et l'envoi groupé de courriels. Accès à un réseau de transport fiable à destination et en provenance du bureau, ainsi que des endroits où les rêves sont dévoilés et réalisés et où les événements communautaires sont tenus. Une vérification des antécédents criminels est requise. VOTRE ENVIRONNEMENT DE TRAVAIL Les principales responsabilités seront exercées en présentiel ( bureau, 2 jours semaines) et en virtuel (maison, 3 jours semaines) avec exigence de travailler en dehors des heures normales de bureau pour animer les séances d'information et participer aux événements, à l'occasion. Peut être amené•e à faire des voyages d'une journée ou plus. Effort physique et mental Travail sous pression pour respecter des délais serrés ainsi qu'une charge de travail élevée, des demandes multiples, et des priorités changeantes et qui se chevauchent. Peut être amené•e à lever des articles de moins de 25 livres lors d'événements (cadeaux promotionnels, boîtes à rêves, articles offerts dans le cadre d'un rêve, etc.) Peut être exposé•e à des situations délicates concernant les enfants et les familles de rêve. Notre engagement envers l'IDÉA Make-A-Wish | Rêves d'enfants Canada s'engage à favoriser l'inclusion, la diversité, l'équité et l'accès (IDÉA). Nous croyons que pour atteindre notre mission, nous devons nous doter d'une main-d'œuvre diversifiée, équilibrée et dynamique qui reflète la diversité des communautés que nous servons et que nous espérons servir. Des recherches ont révélé que les personnes issues de groupes sous-représentés s'abstiennent souvent de postuler, à moins de posséder absolument toutes les qualifications requises. C'est pourquoi nous vous invitons à postuler, même si vous n'avez pas l'impression de répondre à toutes les exigences indiquées dans la présente offre d'emploi. Comment postuler Si vous vous reconnaissez dans ce que vous avez lu jusqu'à maintenant, nous vous encourageons à postuler dès maintenant! La date limite pour soumettre votre candidature est le 2 avril 2024 à 23h59 l'heure de l'est. Pour poser votre candidature, rendez-vous à : https://can232.dayforcehcm.com/CandidatePortal/fr-CA/makeawishca/Posting/View/338 Make-A-Wish | Rêves d'enfants Canada offre des chances égales en matière d'emploi et invite toutes les personnes qualifiées à poser leur candidature. Nous pouvons, sur demande, prendre des mesures d'adaptation raisonnables en milieu de travail pour répondre aux besoins liés à une incapacité, et ce, à toutes les étapes du processus d'embauche. Processus de recrutement Notre processus de recrutement se déroule rapidement. Dès que nous recevons les candidatures, nous communiquons avec les personnes présélectionnées. Le processus habituel comprend une entrevue préalable par téléphone, une ou deux entrevues et une vérification des références, suivies par une vérification des antécédents criminels et une offre d'emploi pour la personne sélectionnée. Nous remercions l'ensemble des candidat•e•s pour leur intérêt à travailler avec nous! À PROPOS DE MAKE-A-WISH® | RÊVES D'ENFANTS MD CANADA Depuis 1983, Make-A-Wish | Rêves d'enfants Canada a réalisé plus de 38 500 rêves au pays, dont plus de 1000 l'année dernière seulement. En tant que filiale indépendante de Make-A-Wish International, Make-A-Wish | Rêves d'enfants Canada fait partie du réseau du plus important organisme exauçant des rêves au monde, œuvrant auprès d'enfants dans chaque collectivité au Canada et dans plus de 50 pays. JOIGNEZ-VOUS À NOTRE COMMUNAUTÉ EN LIGNE Pour savoir comment vous pouvez appuyer Make-A-Wish | Rêves d'enfants Canada ou comment vous impliquer, veuillez consulter notre site Web à revesdenfants.ca . ----------------------------------------------------------------------------------------------------- "The best prescription I've ever given is a wish." -Dr. Jeremy Friedman, Associate Paediatrician-in-Chief, SickKids Hospital & Medical Advisor for Make-A-Wish® Canada WHAT IS YOUR BIGGEST WISH? Is it to be part of an organization that is child-focused, values employee experience and is an inspiring workplace? If so, Make-A-Wish is for you! Make-A-Wish ® Canada creates life-changing wishes for children with critical illnesses. We are on a quest to bring every eligible child's wish to life because a wish is an integral part of a child's treatment journey. Research shows children who have wishes granted can build the physical and emotional strength they need to fight a critical illness. "It's been wonderful to have this wish to look forward to... It's wonderful to see (Rowan) with something that brings him pure joy after all he's been through and missed out on!" -Melissa, mom to wish kid Rowan (age 5, leukemia), who wished for an indoor jungle gym. MISSION, VISION AND VALUES Our mission is, together, we create life-changing wishes for children with critical illness. Supported by our vision to grant the wish of every eligible child. Our values are Child-Focused, Integrity, Impact, Innovation, and Community. WHAT'S IN IT FOR YOU? Meaningful opportunities to make an impact and change the lives of children with critical illnesses within your community and across Canada A collaborative team environment where you feel valued and inspired An attractive compensation package that includes group health and dental premiums which are fully covered by the Foundation, RRSP, & Wish paid hours Annual vacation starting at three weeks & additional paid leaves Work/life balance and flexibility Hybrid working environment Employee Wellness Program Corporate discounts Continuous learning, development and internal training opportunities Fun employee activities, contests, and more! Make-A-Wish ® Canada is committed to fostering a culture that aims to change lives while offering a rewarding employment experience where your contributions make a true difference every day! WHERE YOU COME IN We are looking for a Volunteer Engagement Coordinator to join our team at Make-A-Wish Canada. Reporting to the Manager, Volunteer Engagement, they are responsible for coordinating the day-to-day operations of the volunteer program, including community outreach, training, and continuously engaging with our volunteers, focusing on building and maintaining positive and rewarding volunteer partnerships. This role is located in Montreal and is a full-time, permanent, hybrid position. WHAT YOU WILL DO Ensure wish reveals, wishes and fundraising events requiring volunteer assistance are properly staffed. Identify new and innovative ways to build relationships with community members and volunteer associations/centres and job fairs. Working closely with our Mission and Development teams, identify and fulfill volunteer needs. Ensure volunteers are aware of the logistics pertaining to their assignments and that they are fully trained in advance of wish reveals, wishes, or fundraising events. Attend community events and job fairs to keep the funnel of potential volunteers full, referring interested community members to our volunteer application process. Attend large regional events to help coordinate volunteers as needed. Coach volunteers and ensure their alignment with Make-A-Wish Canada's values. Create communication plans, in consultation with regional Communication Specialists, to ensure volunteers are continually engaged with Make-A-Wish Canada. Maximize the use of existing MAWC volunteer engagement tools and stewardship resources to ensure volunteers are being actively stewarded. Work with the Manager, Volunteer Engagement and colleagues across the country to provide feedback and best practices to ensure the development of a best-in-class volunteer program. Conduct surveys to measure the success of the regional volunteer program. Maintain up-to-date volunteer records in Salesforce. Other duties as assigned. WHAT YOU BRING Bilingualism (English and French) is required for this role. Post secondary education in the Volunteer Management or Human Resources fields, or an equivalent combination of education, training and experience. Certified Volunteer Administration designation is considered an asset. 3+ years of work experience within the non-profit sector, volunteer management focused preferred. Demonstrated experience in using databases; and the ability to learn and adapt to new technology. Salesforce experience an asset. Experience providing customer service to highly diverse client base. Demonstrated ability to balance multiple demands from various stakeholder groups. Positive attitude: ability to take responsibility and be accountable; ability to deal with change in the workplace and be innovative; respect for others. Must be highly motivated and enjoy working in a fast-paced environment on various tasks simultaneously. Demonstrated experience in problem solving and good judgement. Demonstrated time-management and organizational skills. Flexibility with changing priorities and ability to remain focused to meet targeted timelines. Proficient in MS Office (Outlook/Word/Excel) and experience working with databases and mass e-mail. Access to reliable transportation to and from work, as well as for wish reveals, wishes, and occasional events within the community. A clear Criminal Background Check is required. YOUR WORK ENVIRONMENT Hybrid work environment: 2 days per week in-office, 3 days remote, with occasional requirements to work outside of regular office hours to facilitate orientations and events, on occasion. Some travel day/overnight may be required. Physical/Mental Effort Works under pressure to meet tight deadlines with a high-volume workload, multiple demands, and changing/overlapping priorities. May be required to lift items May be subjective to sensitive situations regarding wish children and families. Our Commitment to IDEA Make-A-Wish Canada (MAWC) is committed to Inclusion, Diversity, Equity, and Access (IDEA). We believe that it is essential to our mission that we build a diverse, balanced, and vibrant workforce that reflects the diversity of the communities we serve and seek to serve. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, to still apply. How to apply If everything you've read so far sounds like you, we encourage you to apply now! The deadline to apply is April 2nd, 2024 at 11:59pm ET. To apply, please navigate to: https://can232.dayforcehcm.com/CandidatePortal/en-CA/makeawishca/Posting/View/338 Make-A-Wish Canada provides equal opportunity in employment and encourages applications from all qualified candidates. Reasonable accommodations due to disability are available on request at any stage of the hiring process. Recruitment process Our recruitment process is swift in pace. Once applications are reviewed, we will contact our shortlisted candidates. Our typical process includes a phone screen, one or two interviews, and reference checking, followed by an offer and a criminal background check for the successful candidate. We would like to thank all applicants for their interest in working with us! ABOUT MAKE-A-WISH® CANADA Since 1983, Make-A-Wish Canada has granted over 38,500 wishes across the country, over 1000 last year alone. As an independently operating affiliate of Make-A-Wish International, Make-A-Wish Canada is part of the network of the world's leading children's wish-granting organization. We serve children in every community in Canada, and in more than 50 countries worldwide. JOIN OUR ONLINE COMMUNITY For more information on how you can support Make-A-Wish ® Canada or get involved please visit our website at makeawish.ca .
Data Entry Remote Work
Company Confidential, Vancouver, BC
Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients. Scanning through information to identify pertinent information. Correcting errors and organizing the information in a manner that will optimize swift and accuratecapturing. Creating accurate spreadsheets. Entering and updating information into relevant databases. Ensuring data is backed up. Informing relevant parties regarding errors encountered. Storing hard copies of data in an organized manner to optimize retrieval. Handling additional duties from time to time. Scanning through information to identify pertinent information. Correcting errors and organizing the information in a manner that will optimize swift and accuratecapturing. Creating accurate spreadsheets. Entering and updating information into relevant databases. Entering customer and account data from source documents within time limits Compiling, verifying accuracy and sorting information to prepare source data for computer entryReviewing data for deficiencies or errors, correcting any incompatibilities and checking output Insert customer and account data by inputting text based and numerical information from source documents within time limitsCompile, verify accuracy and sort information according to priorities to prepare source data for computer entryReview data for deficiencies or errors, correct any incompatibilities if possible and check outputResearch and obtain further information for incomplete documentsApply data program techniques and procedureGenerate reports, store completed work in designated locations and perform backup operationsScan documents and print files, when neededKeep information confidentialRespond to queries for information and access relevant filesComply with data integrity and security policiesEnsure proper use of office equipment and address any malfunctions
Data Entry Remote Work II
Company Confidential, Vancouver, BC
Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients. Scanning through information to identify pertinent information. Correcting errors and organizing the information in a manner that will optimize swift and accuratecapturing. Creating accurate spreadsheets. Entering and updating information into relevant databases. Ensuring data is backed up. Informing relevant parties regarding errors encountered. Storing hard copies of data in an organized manner to optimize retrieval. Handling additional duties from time to time. Scanning through information to identify pertinent information. Correcting errors and organizing the information in a manner that will optimize swift and accuratecapturing. Creating accurate spreadsheets. Entering and updating information into relevant databases. Entering customer and account data from source documents within time limits Compiling, verifying accuracy and sorting information to prepare source data for computer entryReviewing data for deficiencies or errors, correcting any incompatibilities and checking output Insert customer and account data by inputting text based and numerical information from source documents within time limitsCompile, verify accuracy and sort information according to priorities to prepare source data for computer entryReview data for deficiencies or errors, correct any incompatibilities if possible and check outputResearch and obtain further information for incomplete documentsApply data program techniques and procedureGenerate reports, store completed work in designated locations and perform backup operationsScan documents and print files, when neededKeep information confidentialRespond to queries for information and access relevant filesComply with data integrity and security policiesEnsure proper use of office equipment and address any malfunctions
Intermediate AWS Aurora/Postgres Database Specialist with expertise will set up, maintain and monitor Aurora/Postgres database or other database system
S.i. Systems, Toronto, ON
Term: 2.25 months (until June 30, 2024)Extension option(s): 5 monthsMust Haves:5+ years of experience in managing and maintain Aurora/Postgres databases on AWS5+ years of experience implementing and managing backups, restoration, replications, and snapshots10+ years hands of experience with SQL Server and/or Azure Synapse database administrationHands-on experience with database troubleshootingResource Responsibilities 1. Ensure smooth and continuous operation of new and existing database performance and availability of the WSIB’s database systems through:Manage and maintain Aurora/Postgres databases on AWS.Optimize database performance through configuration tuning, index optimization, and query optimization.Implement and manage database backups, replication, and disaster recovery strategies.Monitor database health and performance metrics, proactively identifying and resolving issues.Collaborate with development and operations teams to design and implement database solutions that meet performance and scalability requirements.Stay updated on AWS database technologies and best practices, recommending and implementing improvements as necessary.Automate repetitive tasks and processes to improve efficiency and reliability.Provide technical guidance and support junior members of the team. 2. Identify opportunities for improving service delivery methods and procedures; review with appropriate management staff and implement improvements; work with ITC and business users to maintain, revise or improve the overall reliability, availability and serviceability of the database systems and IT operations by:Monitoring, considering risk and tuning databases to ensure optimal function in order to maintain the highest degree of database performance.Reviewing, analyzing, and documenting logs, charts, diagrams and data to advise on and recommend application or system improvements.Investigating cost saving opportunities, conducting research to refine, tune, modify and adjust different database technology products.Assessing current database architecture setup and developing strategies to optimize database capacity and performance. 3. Create and maintain libraries of all database documentation for past and current projects. This includes database standards, policies and Problem Log Knowledge base with detailed problem description, resolution and root cause for incident tickets and service requests, user procedures manuals, technical references, standards and guides. 4. Perform other related duties as assigned or required. Apply
Senior Operations Specialist- iMATCH Application
BMO Financial Group, Toronto, ON
Application Deadline: 04/29/2024 Address: 250 Yonge Street Job Family Group: Strategy & Change iMATCH Developer: Hands on experience in building cash & trade type reconciliations on intellimatch application (NextGen version 21.1.3 & above). Extensive experience in working on both thick and thin client of the application. Comprehensive understanding of SDLC in developing new reconciliations in intellimatch including gathering & documentation of business requirements, data analysis, data mapping, validate data against requirements, QA testing & supporting UAT. Ability to analyse source data and provide requirements to parse source data files to meet business/technical requirements. Strong understanding of creating new companies and balance pools, import formats, match rules, static data, models, etc.. Support change management function for existing reconciliation understand the change, document requirements, test and share results. Act as Level3 support for existing reconciliation. Knowledge of SQL Building stored procedures, running simple to complex backend queries. Knowledge of Cognos/Crystal reports is desirable (not necessary). Qualifications: 4/5 years of experience in development and configuration of reconciliations on intellimatch (NextGen version 21.1.3 & above). Strong Analytical skills. Strong verbal & communication skills. Strong ability to work closely with other team members and support Project deliverables. Support development, testing and user training. Ability to communicate with business partners & technology partners, understand their requirements and demonstrate solutions. Ability to work in fast paced environment to provide quick solutions and meet business partner expectations. Ability to foresee issues/risks and intimate the same to the business Verbal & written communication skills - In-depth. Collaboration & team skills - In-depth. Analytical and problem solving skills - In-depth. Influence skills - In-depth. Data driven decision making - In-depth. Compensation and Benefits: $68,000.00 - $126,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Senior Operations Specialist- iMATCH Application
BMO, Toronto, ON
Application Deadline: 04/29/2024Address: 250 Yonge StreetJob Family Group:Strategy & ChangeiMATCH Developer:Hands on experience in building cash & trade type reconciliations on intellimatch application (NextGen version 21.1.3 & above).Extensive experience in working on both thick and thin client of the application.Comprehensive understanding of SDLC in developing new reconciliations in intellimatch including gathering & documentation of business requirements, data analysis, data mapping, validate data against requirements, QA testing & supporting UAT.Ability to analyse source data and provide requirements to parse source data files to meet business/technical requirements.Strong understanding of creating new companies and balance pools, import formats, match rules, static data, models, etc..Support change management function for existing reconciliation - understand the change, document requirements, test and share results.Act as Level3 support for existing reconciliation.Knowledge of SQL - Building stored procedures, running simple to complex backend queries.Knowledge of Cognos/Crystal reports is desirable (not necessary).Qualifications:4/5 years of experience in development and configuration of reconciliations on intellimatch (NextGen version 21.1.3 & above).Strong Analytical skills.Strong verbal & communication skills.Strong ability to work closely with other team members and support Project deliverables.Support development, testing and user training.Ability to communicate with business partners & technology partners, understand their requirements and demonstrate solutions.Ability to work in fast paced environment to provide quick solutions and meet business partner expectations.Ability to foresee issues/risks and intimate the same to the businessVerbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Compensation and Benefits:$68,000.00 - $126,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Data entry full time /part time
Company Confidential,
Job Responsibilities:Insert customer and account data by inputting text based and numerical information from source documents within time limits Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry Review data for deficiencies or errors, correct any incompatibilities if possible and check output Research and obtain further information for incomplete documents Apply data program techniques and procedures Generate reports, store completed work in designated locations and perform backup operations Scan documents and print files, when needed Keep information confidential Respond to queries for information and access relevant files Comply with data integrity and security policies Ensure proper use of office equipment and address any malfunctionsJob Skills:Proven data entry work experience, as a Data entry operator or Office clerk Experience with MS Office and data programs Familiarity with administrative duties Experience using office equipment, like fax machine and scanner Typing speed and accuracy Excellent knowledge of correct spelling, grammar and punctuation Attention to detail Confidentiality Organization skills, with an ability to stay focused on assigned tasks High school diploma; additional computer training or certification will be an asset
Data entry remote position
Company Confidential, Vancouver, BC
Entering customer and account data from source documents within time limits Compiling, verifying accuracy and sorting information to prepare source data for computer entryReviewing data for deficiencies or errors, correcting any incompatibilities and checking output Insert customer and account data by inputting text based and numerical information from source documents within time limitsCompile, verify accuracy and sort information according to priorities to prepare source data for computer entryReview data for deficiencies or errors, correct any incompatibilities if possible and check outputResearch and obtain further information for incomplete documentsApply data program techniques and proceduresGenerate reports, store completed work in designated locations and perform backup operationsScan documents and print files, when neededKeep information confidentialRespond to queries for information and access relevant filesComply with data integrity and security policiesEnsure proper use of office equipment and address any malfunctions
Data entry Clerical work
Company Confidential, West Vancouver, BC
Insert customer and account data by inputting text based and numerical information from source documents within time limitsCompile, verify accuracy and sort information according to priorities to prepare source data for computer entryReview data for deficiencies or errors, correct any incompatibilities if possible and check outputResearch and obtain further information for incomplete documentsApply data program techniques and proceduresEntering customer and account data from source documents within time limits Compiling, verifying accuracy and sorting information to prepare source data for computer entryReviewing data for deficiencies or errors, correcting any incompatibilities and checking output Generate reports, store completed work in designated locations and perform backup operationsScan documents and print files, when neededKeep information confidentialRespond to queries for information and access relevant filesComply with data integrity and security policiesEnsure proper use of office equipment and address any malfunctions
Data Entry Work
Company Confidential, Vancouver, BC
Insert customer and account data by inputting text based and numerical information from source documents within time limits    Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry    Review data for deficiencies or errors, correct any incompatibilities if possible and check output    Research and obtain further information for incomplete documents    Apply data program techniques and procedures    Generate reports, store completed work in designated locations and perform backup operations    Scan documents and print files, when needed    Keep information confidential    Respond to queries for information and access relevant files    Comply with data integrity and security policies    Ensure proper use of office equipment and address any malfunctions
Data entry remote position II
Company Confidential, Vancouver, BC
Entering customer and account data from source documents within time limits Compiling, verifying accuracy and sorting information to prepare source data for computer entryReviewing data for deficiencies or errors, correcting any incompatibilities and checking output Insert customer and account data by inputting text based and numerical information from source documents within time limitsCompile, verify accuracy and sort information according to priorities to prepare source data for computer entryReview data for deficiencies or errors, correct any incompatibilities if possible and check outputResearch and obtain further information for incomplete documentsApply data program techniques and proceduresGenerate reports, store completed work in designated locations and perform backup operationsScan documents and print files, when neededKeep information confidentialRespond to queries for information and access relevant filesComply with data integrity and security policiesEnsure proper use of office equipment and address any malfunctions
PreSales Specialist, Google Cloud
Softchoice, Toronto, ON
Why you’ll love Softchoice: We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. The impact you will have: As a Google Cloud Presales Specialist at Softchoice, your primary responsibility will be to drive growth within buying accounts and adding new buying. Optimizing Field Margin performance across product and services offerings by empowering our sales organization to succeed in promoting Google Cloud Platform solutions. You will work closely with our sales and technical teams, as well as customers, to develop and deliver compelling GCP solutions that meet their needs. You will play a pivotal role in driving business growth through Google Cloud Platform (GCP) solutions. If you are passionate about cloud technology and have a strong understanding of Google Cloud, this role offers an exciting opportunity to work with an industry leader and contribute to our mission of unleashing the potential of people and technology. Google Cloud offers multiple business and technology benefits to businesses of all sizes. But it’s also creating new challenges, fears and adoption hurdles. That’s where you come in. As a Google Cloud Presales Specialist, your mission is to put businesses on the best possible path to a sustainable and ground-breaking future cloud. In doing so, you will unlock new opportunities and overcome technological and business barriers, while delivering a compelling and customized roadmap for digital transformation. What you’ll do: Sell Google-cloud solutions and services with a focus on Google Cloud product and New Cloud Logo acquisition aligned to your region. Align with Sales Teams and leaders to execute our Go to Market strategy, acquiring new customers and increasing cloud consumption within your region. Build and maintain Market Attack Plan (MAP) for your region. Provide Pre-Sales support through the entire sales process from qualify to close. (Pre-call planning, Pre-sales calls, supporting material, executing deal registration.) Collaborate with Softchoice service and sales teams to design and propose GCP service solutions for customers, aligned to their business goals and outcomes. Accountable for Deal Registrations and deal tracking. Accountable for Pipeline and Forecast updates aligned to your region. Working with internal sales and operations to ensure orders are accurately processed. Drive sales plays, offerings and industry assets/solutions for execution and engagement with our field sales team aligned to your region. What you’ll bring to the table: Understanding of Google Cloud Platform or similar Public Cloud Provider. Selling and driving solutions across GCP as well as Professional and Managed Services. Proven ability to communicate cloud concepts and solutions that align with the business objectives and challenges around securely adopting a public cloud strategy, often from an application-centric approach (i.e. which workloads belong where, and why). Demonstrated experience successfully achieving sales targets and KPI’s. Experience proactively managing relationships at all organizational levels and mobilizing stakeholders to execute and meet key deliverables. 3+ years of experience in selling technology solutions in a pure sales or pre-sales role. Experience aligning business outcomes and initiatives with technology requirements. A history of uncovering, developing and driving sales for public cloud replacement of legacy infrastructure environments. Ability to travel. Self-motivated, proactive ability to work as part of a team or independently. Bachelor's degree in a related field or equivalent work experience. Google Cloud Digital Leader certificate, preferred. Not sure if you qualify? Think about applying anyway: We understand that not everyone brings 100% of the skills and experience for the role. At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply. Why people love working here: We offer hybrid and remote working opportunities. Comprehensive benefits from day one of employment. We offer meaningful work and opportunities for career growth. Our team members have 2 paid volunteer days per year to give back to a cause of their choice. We offer an opportunity to build and grow a career in the technology industry. Recognized as a Best Workplace in Canada by the Great Place to Work Institute for 18 consecutive years. Softchoice has been certified as a Great Place to Work in the United States for several years. We have also been recognized as a Best Workplace for Women, Best Workplace for Inclusion, Best Workplace for Giving Back and Best Place to Work for LGBTQ+ Equality. We have raised over $3 million through Softchoice Cares, our grassroots fundraising organization. Inclusion & Equal opportunity employment: We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation. Require accommodation? We are ready to help: We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to [email protected]. We are committed to working with you to best meet your needs. Our commitment to your experience: We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same. Before you start with us, we will conduct a criminal record check, verify your education, and check your references. When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time. Job Requisition ID: 5771 EoE/M/F/Vet/Disability #LI-MI1 Associate