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Manager, Philanthropy and Alumni Relations
Douglas College, New Westminster, BC
Position DetailsPosition Information Position Title Manager, Philanthropy and Alumni Relations Posting Number 02033SA Location Hybrid / New Westminster Campus / Coquitlam Campus Grade or Pay Level A - Pay Band 11 Salary Range Minimum- $89,455, Control Point- $119,273, Maximum- $131,201; Placement within a salary band is typically up to the Control Point based on a review of skills, experience and internal equity. The College may place over Control Point in limited circumstanc Position Type Administration - Regular Posting Type Internal/External Regular/Temporary Regular Employment Type Full-Time Posting Category Administration Start Date 12/01/2023 End Date Day of the Week Mondays to Fridays Shift N/A Work Arrangements This regular full-time position is available as of December 1, 2023. Regular hours of work are 8:30am to 4:30pm, Monday to Friday; however occasional evenings and weekends may be required.Travel between Douglas College's locations and to other locations in the lower mainland as required. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role The Manager, Philanthropy and Alumni Relations will play an important role in helping to raise philanthropic revenues and engage alumni and the wider community in the College's strategic priorities. Working alongside the Director, Philanthropy, the Manager, Philanthropy and Alumni Relations will build strong relationships with donors, alumni and other stakeholders to implement and enhance activities to increase the Colleges' donor pipeline, seek new opportunities for support, and engage its alumni and wider community in the life of the College. The Manager, Philanthropy and Alumni Relations supervises Philanthropy and Alumni Relations staff members using the Douglas College Strategic Plan to guide their work.ResponsibilitiesUnder the direction of the Director, Philanthropy with dotted line reporting to the Associate Director, Annual Giving and Alumni Relations, the Manager, Philanthropy and Alumni Relations is responsible for the following: PHILANTHROPY •Assists in the development and implementation of the major gift and planned giving strategy; •Drafts grant proposals, cases for support, donor impact reports, media releases and other donor-related communications to support the strategic directions of Douglas College, in collaboration with the Marketing and Communications Office; •Identifies, cultivates solicits and stewards corporate, foundation and individual major gift and planned giving prospects to achieve annual goals; •Prepares reports on progress towards goals; •Manages a major gift and planned giving portfolio that includes recognition activities; •Works in partnership with the Marketing and Communications Office on the development and implementation of the Foundation and Alumni Relations communications plan, under the direction and supervision of the Associate Director, Annual Giving and Alumni Relations; •Establishes strategic relationships with academic and administrative leaders across Douglas College; •Attends networking events with the Director, Philanthropy and/or the Associate Director, Annual Giving and Alumni Relations to promote Douglas College Foundation in the community; •Participates in professional organizations and keeping current on fundraising initiatives and related activities in post-secondary education, competing environments and the general business environment; •Keeps current with political, economic, social and educational trends that might have an impact on the work of Douglas College Foundation; •Represents the College and College interests externally in collaboration with the Director, Philanthropy and/or the Associate Director, Annual Giving and Alumni Relations and other College and academic leaders; •Informs the Foundation and Alumni Relations' leadership team on matters relating to major and planned gifts; •Provides leadership and direction to Foundation and Alumni staff and volunteers including but not limited to recruitment and selection, training, approving work schedules, performance planning, professional development, evaluating and disciplining where appropriate; •Performs other related duties as required. ALUMNI RELATIONS Under the direction of the Associate Director, Annual Giving and Alumni Relations, this position is responsible for: •Assists in the development and implementation of an alumni engagement strategy that specifically aims to build the Colleges' global alumni community; •Oversees a calendar of engagement alumni activities and events throughout the year, as well as engaging and supporting key volunteers to contribute time and expertise in support of the engagement strategy; •Manages and optimizes the capture and use of alumni and stakeholder contact and engagement data; Liaising with Faculties and other internal College units to build partnerships and identify areas of alumni collaboration, including events, mentorships, guest speakers, internships, Giving Day, etc.; •Liaises with Enrollment Services, to help plan and implement bi-annual Convocation activities; •Delivers the fundraising strategy focused on alumni, embedding strong stewardship and relationship management systems; •Identifies, negotiates and manages alumni affinity marketing initiatives and other alumni benefits; •Performs other related duties as required. To Be Successful in this Role You Will Need •Established professional credibility as evidenced by a degree from an accredited post-secondary institution in a related area of study, or an equivalent combination of education and experience; •At least five years of experience in alumni relations combined with three to five years experience in major donor fundraising; •Proven track record of generating significant gifts from high net worth individuals; •Extensive knowledge of and experience with fundraising strategies, practices, techniques, databases and programs; •Proven record of achieving fundraising goals; •Excellent organizational, analytical and leadership skills; •Excellent written, presentation and oral communication skills; •Demonstrated ability to model appropriate professional, ethical and collaborative behaviours consistent with the responsibilities of this position; and •Previous supervisory or management experience, preferably in a unionized, public sector environment. LEADERSHIP COMPETENCIES : • Donor-focused - Anticipates and responds to the needs of donors and other internal and external clients of the organization. Acknowledges and recognizes gifts in ways that are meaningful to donors and appropriate to the mission and values of the College and the Foundation. Keeps donor interests and perspectives at the forefront. • Alumni-focused - Anticipates and responds to the needs of alumni and other internal and external clients of the organization. Keeps alumni relations interests and perspectives at the forefront. • Administrative Skills - Provides leadership to, and ensures accountability for, achievement of major gifts goals and objectives • Organizational Skills : is focused; simplifies often complex and lengthy matters; has effective time and project management skills; has ability to separate important issues and identify priorities. • Leadership Skills - Achieves desired organizational results by encouraging and supporting the contribution of others; and is a proactive and positive team player who acts with a sense of urgency and leads by example; sets and communicates clear goals. • Communications Skills - Possesses excellent communication skills, both verbal, and written and expresses thoughts in an organized, concise manner. Actively listens to the issues of others in a manner that elicits support. Develops and delivers effective presentations. Has the ability to present information and ideas to diverse business groups. • Influential and Collaborative - Has an honest, open, and consistent approach to working with others toward organizational strategic objectives and possesses strong relationship and interpersonal skills, including the ability to build relationships and develop and maintain partnerships. • Market Knowledge - Continuously seeks to stay current and be at the leading edge in his/her field and is committed to continuous learning; one that is self-motivated and self-directed, being able to work independently with a sense of urgency to task completion. • Organizationally Astute - Is diplomatic and tactful; non-confrontational; recognizes internal and external sensitivities; has an intuitive ability to read the political implications of recommendations and actions; uses sound judgment. • Innovative & Entrepreneurial Approach - Seeks out possibilities, develops new ideas, and effectively moves them forward. Is creative, innovative and takes advantage of opportunities, while recognizing the necessity of working with limited resources and in alignment with the strategic directions of the Foundation and the College. • Energetic & Adaptable - Is prepared to take on longer-term initiatives and does so with enthusiasm; ability to adapt to new and changing situations; able to alter course/direction when necessary; enjoys and embraces new challenges. Flexible; able to deal with stress effectively. Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check No Posting Detail Information Open Date 10/04/2023 Close Date Open Until Filled Yes Special Instructions to Applicant Interested applicants must submit their application and all required documents online on the Douglas College Career Site [www.douglascollegecareers.ca]. Qualified internal applicants shall be given first consideration in filling the position.Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/11433
Senior Manager, Major Gifts and Planned Giving
Rogers, Toronto, ON
Senior Manager, Major Gifts and Planned Giving At the Toronto Blue Jays, our mission is to get better every day to win world series championships and celebrate with our fans across Canada. Whether you are part of our team on or off the field, we have an unwavering commitment to elevate every aspect of our roles, consistently innovating and delivering excellence each day.We offer a unique and exciting experience that extends beyond the ballpark, whether you are passionate about baseball or simply interested in becoming a part of a multifaceted, diverse sports organization, we welcome you.If you are motivated to help bring World Series Championships back to Canada and to celebrate with our fans, there's a spot waiting for you here with the Toronto Blue Jays! Jays Care Philanthropy Team Senior Manager, Major Gifts and Planned Giving Reports to: Director, Philanthropy Direct Report: Manager, Philanthropy Salary: $75,000 to $85,000 Description: With a keen understanding of the value that sport and recreational programming has in the development of children and youth, the successful candidate in this newly created role will possess a deep commitment to building long-term, donor centric relationships with sensitivity and professionalism. As a senior member of the Philanthropy team, reporting to the Director, Philanthropy, the Senior Manager, Major Gifts and Planned Giving will focus on identifying, cultivating, soliciting and stewarding individuals donors to make transformative donations through annual donations, multi-year pledge commitments, estate planning and other financial vehicles. The Senior Manager will also support the strategy for the annual, monthly, mid-level and donor circle programs. The Senior Manager will be part of a high performing philanthropy team that works collaboratively with Foundation colleagues and Toronto Blue Jays departments to inspire meaningful donor relationships. Major Gifts: (40%) Develop and lead a portfolio of Major Gift donors ($25,000 to $750,000+) through all stages of the donor cycle Prepare related briefing notes and call reports, individualized solicitation proposals, presentations and other correspondence, in collaboration with Donor Relations and Programs Ensure Major Gift pledges, renewals and other gift transactions are processed effectively and efficiently Planned Giving: (40%) As the subject matter expert, the Senior Manager is responsible for developing the annual strategy for Planned Giving at Jays Care Foundation, and then implementing the tactics and evaluating them annually in conjunction with the Director, Philanthropy and Director, Finance Compassionately helps donors and prospects to support Jays Care Foundation with strategic and high impact gift plans that celebrate their legacy In collaboration with Finance and Donor Relations, track expected Planned Gifts, and steward family members and executors Develop lead generation opportunities to develop a portfolio of individual Planned Giving prospects and cultivate and solicit them Steward a portfolio of confirmed Planned Giving Donors Actively identify opportunities to promote Planned Giving across available channels Lead the development of marketing tools to educate and inspire prospective donors about Planned Giving vehicles in support of Jays Care In partnership with Donor Relations, enhance the engagement and stewardship program for Planned Giving donors such as the development and execution of a Legacy Circle strategy People Management, Leadership and Collaboration (10%) In collaboration with the Director, Philanthropy, developing and monitoring key performance indicators, ensuring reports are in place to measure team's impact, enhancing the process for how prospects are moved and finding efficiencies for the team In collaboration with the Philanthropy team, develop and implement Standard Operating Procedures and strategies Provide coaching and support to the Manager, Philanthropy with regular meetings, semi-annual performance evaluation/ feedback including assessing workload, prioritizing activity, ensuring resources are allocated against opportunities where they can have maximum benefit to the organization and meeting aggressive revenue goals Mentors Philanthropy team members on planned giving tactics and strategies to promote blended giving and the culture of philanthropy Assist in the attraction and coordination of volunteers for fundraising events and program needs Provide support to other members of the Philanthropy team and the Programs team as required and requested In collaboration across the Philanthropy team, develop and evaluate communication tools for donor engagement Planning and Administration (10%) Support the Director in annual and multi-year budget and strategic planning process Support the development and execution of organizational priority campaigns and initiatives Maintain Salesforce database for pipeline management, proposals, gift tracking, agreements and future actions In collaboration with Finance, prepare invoices, track payments and payment follow up Use Sharepoint effectively and ensure all team members are optimizing use Attend professional development sessions and seek external relationships to help create a best-in-class and innovative partnerships department Professionally represent the Toronto Blue Jays and Jays Care Foundation brands while delivering a great experience to our partners Foster relationships with a diverse community of donors Operate within the culture and core values of the organization Work as a team player promoting a positive and professional work environment and conducting the role with integrity and respect Cultivate strong professional relationships with programs, finance and marketing & communications and Toronto Blue Jays Qualifications: Seven (7+) plus years of relevant work experience in fundraising in the not-for-profit sector with experience in Major Gifts and Planned Giving fundraising and a proven track record of closing gifts at the $100k+ level Strong, demonstrated experience in independently developing and managing a major gift ($100,000+) prospect pipeline Deep experience in Planned Giving instruments, ideally an active member of Canadian Association of Gift Planners, with in-depth understanding of best-in-class techniques and strategies with a keen interest in staying current with gift vehicles and industry trends Demonstrated knowledge and understanding of tax laws, regulations and compliance issues that govern charitable giving in Canada and globally Strong experience in strategy development, implementation and evaluation, and budget management Ability to read/understand financial statements, do calculations, etc. A basic understanding of the financial/economic environment. Comfort and ease in interpreting legal concepts/language. Ability to translate complex concepts and structures into simple, plain English language both in writing and speech Strong emotional intelligence, including the ability to read people and situations astutely and respond accordingly, as well as high levels of self-awareness and compassion Exceptional relationship building skills with donors and cross functionally Strong experience working with cross functional team, multiple stakeholders and a cross section of people from executive corporate leaders to custodians Experience managing a direct report, working with board members and Revenue Development Committee and working collaboratively with cross functional team members to achieve success Entrepreneurially minded with creative thinking skills, solution oriented Exceptional verbal and written English communications skills, with strong presentation skills Demonstrated experience working in a fast-paced environment, managing several initiatives simultaneously Proficient in fundraising platforms such as Artez, Classy Proficient in Microsoft Office, Canva Substantial experience with Salesforce, Raiser's Edge or similar database management system If you require accessibility accommodation, please indicate in your application. Application is only open to those legally eligible to work in Canada. Candidates who successfully progress to the subsequent interview phase will receive communication no later than January 8th . At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process.Schedule:Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location:1 Blue Jays Way (210), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Project Management & Coordination Requisition ID: 301099Posting Notes:Rogers Sports & MediaLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Marketing Manager, Database, Strategic Planning, Project Manager, Compliance, Marketing, Technology, Strategy, Legal
Planned Giving Associate
Shawnigan Lake School, Shawnigan Lake, CA_BC
 Planned Giving AssociateShawnigan Lake School is a leading independent co-educational boarding school for ages 12-18 (grades 8-12) on Canada’s beautiful west coast. Our world-class facilities situated on a stunning 270-acre campus include ten boarding houses, a theatre, film lab, an observatory, salmon hatchery, rowing crew house on the lake, dance studio, state of the art Learning Commons and Library, recording studio, and robotics lab. Our diverse, inter-disciplinary and innovative programming helps shape the next generation of global leaders. We offer a competitive compensation package and a nurturing, family-friendly workplace. This position offers a salary range of $72,000 to $84,000 per annum and a comprehensive benefits package. Actual salary offered will be commensurate with education, experience and internal parity.  Shawnigan Lake School is committed to safeguarding and promoting the welfare of children and young people and expects all staff (and volunteers) to share this commitment. Candidates will be required to undergo child protection screening appropriate to the post, including checks with previous employers and a vulnerable sector criminal record check.  JOB DESCRIPTION PLANNED GIVING ASSOCIATE Reporting directly to the Executive Director, Advancement & Community Engagement, the Planned Giving Associate is responsible for helping to ensure the success of Shawnigan Lake School’s fundraising and development program.The Planned Giving Associate will be responsible for advancing the mission of Shawnigan Lake School by fostering strong relationships with friends, and donors, and will generate philanthropic support from individuals, corporations, and foundations by managing a portfolio of key legacy donors and prospects.ROLES AND RESPONSIBILITIES General Manages a portfolio of planned giving prospects through the donor cycle utilizing principles of relationship management and personally conducts a predetermined number of one-on-one visits with prospects on a yearly basis to secure donors and funds; Assists in the development and implementation of cultivation, solicitation and stewardship strategies for planned giving prospects in adherence with “best call strategies”. This involves personally soliciting prospects for planned gifts (both outright and deferred), as well as providing the strategy and support for others on the Advancement team to solicit prospects to maximize the opportunities for fundraising success; Works in collaboration with the Advancement team to set goals and develop plans; Works with the Advancement team to prepare and update planned giving materials including brochures, websites, and forms; Moves top prospects through the donor cycle by managing them in coordination with the school's leadership team and selected volunteers. This involves preparation of strategies and briefing notes for calls and completion of call follow-up; Works closely with other areas of Advancement to develop donor relations plans and to maximize major and leadership planned gift opportunities; Develops and executes strategic plans for engaging planned giving donors and prospects through visits, calls and events to achieve the highest level of support from all donors through confirmed estate gifts and current or deferred complex types of gifts; Provides a timely, thoughtful and professional response to all planned giving inquiries received by phone, direct mail, emails, and surveys. Develops follow-up plans, implements relationship management strategies and timetables for both planned gift prospects and donors; Assists in other duties as required in furthering the goals of the Advancement team.   Community Relationships Ensures that all donors in the portfolio are recognized according to the school’s donor recognition vehicles.   Administration, and Technology Ensures timely and accurate maintenance of all gifts, solicitations and donor information in Raiser’s Edge database including tracking and fulfillment of pledges, donor recognition activities, and receipting and timely acknowledgement.      REQUIREMENTS University degree or College diploma in business or equivalent planned giving experience; Minimum 5 years of extensive relationship building experience in a fundraising environment; Experience in building a planned giving program; Excellent communication and relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders; Excellent writing, research, communications, and presentation skills; Strong knowledge of Raiser’s Edge fundraising database; Strategic thinker, attention to detail, and strong program management skills; Personal qualities of integrity, credibility, and dedication to the mission of Shawnigan Lake School; Member of CFRE and/or CAGP considered an asset.  NEXT STEPS To apply, please send a resume and cover letter specifically expressing your interest in working at Shawnigan, to the attention of Mike Wolfe, Executive Director, Advancement & Community Engagement via email at [email protected]. We ask you to please provide references at the shortlist stage of the recruitment process. Shawnigan Lake School is an equal opportunity employer committed to establishing an inclusive, equitable, and accessible environment for all. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, gender identity or expression, marital status or any other basis protected by applicable law. We express our appreciation to all applicants for their interest in this position, however only candidates selected for an interview will be contacted.  Position closes when filled.
Associate Director of Sales
Marriott International, Jaipur, Any, India
Additional Information Department HeadJob Number 24055215Job Category Sales & MarketingLocation Fairfield by Marriott Jaipur, Jai Singh Highway, Jaipur, Rajasthan, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementNo Standard Job Description Available.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/29/2024 03:55 PM
BAND 3 - Manager, Legislation and Special Projects - Closing date extended
BC Public Service, Victoria, BC
Posting Title BAND 3 - Manager, Legislation and Special Projects - Closing date extended Position Classification Band 3 Union N/A Work Options Location Multiple Locations, BC CA (Primary)Victoria, BC V9B 6X2 CASalary Range $86,200.00 - $122,100.01 annually Close Date 4/3/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Citizens' Services Ministry Branch / Division Citizen Services, CIRMO/Strategic Policy and Legislation Job Summary Take the next exciting step in growing your career in this dynamic team environment MINISTRY OVERVIEWDedicated to making life better for British Columbians, the Ministry of Citizens' Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC , and delivers the digital face of government at www.gov.bc.ca . CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector. In addition, the ministry manages the Province's real estate assets, technology systems and equipment, and leverages procurement to increase business opportunities and create rewarding jobs that contribute to local economies and benefit individuals, families, and communities.A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best.PROGRAM OVERVIEWThe Strategic Policy and Legislation Branch provides policy and legislation leadership on behalf of the OCIO. The Branch supports, empowers and collaborates with program areas across government to develop principle-based, user-focused, consistent, forward-looking, adaptable IM IT policy and legislative instruments. The Branch also manages the legislative process for all legislation in the Ministry of Citizens' Services.JOB OVERVIEWThe Manager, Legislation and Special Projects works in a high-profile, dynamic, results-oriented environment on challenging projects that are strategic in nature. The position is responsible for managing, developing and implementing a wide range of strategic policies, including legislation related to IM and IT. The Manager, Legislation and Special Projects is responsible for researching and analysing information management related initiatives, identifying potential risks and barriers, developing strategies and action plans, managing strategic cross- government information management legislative and policy initiatives, leading cross government information assessment projects and providing confidential advice and information to senior Ministry and government officials, businesses and not-for-profit organizations. The position is also responsible for information management related core policy.Job Requirements:Education & Experience: An undergraduate degree in a related discipline such as public administration, business administration, law, and social sciences; and Three years' recent (within the past five years) related experience in a public sector policy/legislative environment. Related experience includes: Developing and analyzing policy, legislation and/or regulations. Demonstrated experience with research and analysis of complex policy and legislation issues. Experience in planning and coordinating complex projects/assignments within a collaborative work environment and leveraging use of collaboration and communication tools (e.g., Microsoft Teams). Experience in concisely and persuasively writing a range of briefing documents/content for various audiences, including senior executive. An equivalent combination of education and experience may be considered. Preference may be given to applicants with: Experience working with FOIPPA, PIPA, or the IMA or working in the Citizens' Services sector. Experience developing and analyzing policy and/or legislation and regulations in the BC public sector environment. For questions regarding this position, please contact [email protected] .About this Position:Amendment March 25, 2024: Posting closing date extended to April 3, 2024 There is 1 full-time position available The position headquarters will be Victoria An eligibility list may be established to fill future permanent and/or temporary vacancies across the Ministry of Citizens' Services. This position is excluded from union membership. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.How to Apply:Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information:A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Leadership and Management
Manager, Learning + Development
Swim Recruiting, Vancouver, BC
Fantastic opportunity for a passionate L&D professional who wants to work for an entrepreneurial and values-based company that is headquartered in Vancouver. Chance for long-term career development as the company continues to grow. Candidates must have experience building from scratch and creating and delivering new L&D content (mostly for corporate employees). Hybrid work schedule.Who- the Company: Our client is a mid-size organization that was established over 50 years ago. The company makes and sells high quality and award-winning products. Headquartered in Vancouver. The company has a fun-loving yet hard-working corporate culture with down to earth employees.  If you are an L&D professional with many years of relevant and progressive work experience who is looking for an exciting company to work for, this could be a great place for you!What- the Role: Our client seeking a Manager, Learning & Development. This is a newly created role due to company growth. Reporting into the Vice-President of People & Culture, and working on a P&C team of around 10. The company already has a culture that values learning, education, and continuous personal and professional development… the team is very excited to welcome their new Manager, L&D onboard! Although managing the L&D function for the company, this is an individual contributor role. In future, as the company continues to grow, there may be headcount added to the L&D team. There is someone else in the business who provides training to clients and outside sales teams from more of a product-oriented perspective (whereas this Manager will focus on corporate/internal). The new L&D Mgr will be building out training and courses from scratch, with the corporate employees as the learning audience. Topics range from technical training on new tools systems, customer service, HR and interviewing practices, leadership coaching, performance management, succession planning, change management, etc. Additionally, the L&D Mgr will support a major multi-day event held annually with all employees in attendance (contributing to the event from an L&D perspective).This is a full cycle L&D role- the Manager will have strategic involvement in what areas of the business require L&D support (including the when, how much,  budget, communication plan, etc.), then they will create the content, and finally will actually deliver the content (in-person and virtually) and gather feedback afterwards. This is a great role for someone who thrives on variety, who enjoys both creating and giving L&D, and who loves understanding the big picture of the business while still having lots of involvement in the day-to-day execution. SWIM will provide interested candidates with a thorough job description.Who- the Candidate: We are looking for an individual with at least 3 years of full-cycle Learning & Development related work experience, and ideally 5+ years. Relevant post-secondary education is highly preferred (i.e. in adult learning, education, instructional design, etc.). Ideally candidates will have experience working in a corporate HQ and interacting directly with senior leaders and executives. Candidates will be systems savvy, and able to determine what tools or systems the business may benefit from in future (doing the research, making a business case, determining the costs and the ROI), such as a new LMS. We are looking for people who are builders, creators, and visionaries. This is not a good role for someone who wants to maintain the status quo and deliver L&D that was already delivered the last several years with just some slight tweaks. This Manager will be building out the corporate L&D function for the company.How Much: Competitive base salary commensurate with level of skills, experience, and education- in the range of $93,000 to $125,000 (please note that to achieve the high end of this range, a candidate will need to have all the desired qualifications and several years’ experience managing an L&D function).  The company will provide their new Learning & Development Manager with a solid overall compensation package, including a performance-based bonus, a commuter subsidy, paid vacation and sick days and personal days, PD support, a wellness allowance, and health, dental, & vision benefits. Plus there are some juicy product discounts!   Where: HYBRID. The company is headquartered in Vancouver and is very transit accessible. After training and onboarding full-time in the office, the Manager can start to work from home 2 days a week.When & How to Apply:  Swim Recruiting will be presenting the profiles of short-listed candidates directly to the hiring team. If you already have a Recruiter at SWIM, please reach out very soon. If you do not yet have a contact at Swim Recruiting, please hit 'APPLY NOW' to send us your resume (preferably in MS Word format as it works best with our internal systems). Thank you!
Associate Director of Sales
Marriott International, Ahmedabad, Any, India
Job Number 24056880Job Category Sales & MarketingLocation Renaissance Ahmedabad Hotel, Behind Ganesh Meridian Complex, Ahmedabad, Gujarat, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in leading the property's segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.CORE WORK ACTIVITIESDeveloping & Executing Sales Strategies • Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. • Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. • Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. • Assists with the development and implementation of promotions, both internal and external.Maximizing Revenue • Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). • Recommends booking goals for sales team members.Managing Sales Activities • Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).Analyzing & Reporting on Sales and Financial Data • Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals. • Assists Revenue Management with completing accurate six period projections. • Reviews sales and catering guest satisfaction results to identify areas of improvement.Ensuring Exceptional Customer Service • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. • Ensures that a customer recognition program is in effect throughout Sales. • Executes and supports the company's Customer Service Standards and property's Brand Standards. • Participates in and practices daily service basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. • Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.Building Successful Relationships • Develops and manages relationships with key stakeholders, both internal and external. • Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. • Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/01/2024 09:56 AM
Senior Sales Manager/Associate Director of Sales (Delhi Based)
Marriott International, Amritsar, Any, India
Job Number 24056969Job Category Sales & MarketingLocation Le Meridien Amritsar, Near SGRDJ International Airport, Ajnala Road, RajaSansi, Amritsar, Punjab, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.CANDIDATE PROFILE Education and Experience• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.CORE WORK ACTIVITIESBuilding Successful Relationships that Generate Sales Opportunities • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for sales opportunities. • Manages and develops relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management.Managing Sales Activities • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Identifies new business to achieve personal and location revenue goals. • Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the location based on market conditions and location needs. • Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.Providing Exceptional Customer Service • Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports the company's customer service standards. • Provides excellent customer service consistent with the daily service basics of the company. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/03/2024 08:45 AM
Assistant Rooms Operations Manager
Marriott International, Waterloo, Any
Job Number 24059240Job Category Rooms & Guest Services OperationsLocation Delta Hotels Waterloo, 110 Erb Street West, Waterloo, ONT, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYEntry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property's cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.CANDIDATE PROFILEEducation and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.CORE WORK ACTIVITIESSupporting the Management of Rooms Operations Activities • Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties. • Runs and reviews critical information contained in room operations reports. • Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations. • Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management. • Operates all department equipment as necessary and reporting malfunctions. • Ensures employees have the proper supplies and uniforms. • Understands night audit procedures and being able to comprehend and utilize reports as necessary. • Understands and complies with loss prevention policies and procedures.Contributing Information to Support Managing to Budget • Supervisessame day selling procedures to maximize room revenue and property occupancy. • Verifies accuracy of room rates to maximize revenue opportunities • Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations. • Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals. • Understands the impact of Room Operations on the overall property financial goals and objectives.Providing for and Managing the Guest Experience • Participates as needed in the investigation of employee and guest accidents. • Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary. • Assists in the review of comment cards and guest satisfaction results with employees.Managing and Conducting Human Resources Activities • Provides support for operational functions as necessary. • Trains staff and monitoring adherence to all relevant policies and procedures. • Participates in department meetings and continually communicating a clear and consistent message regarding the Room Operations goals to produce desired results. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Helps to train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures. • Observes service behaviors of employees and providing feedback to individuals; continuously striving to improve service performance. • Empowers employees to provide excellent customer service within guidelines. • Participates as needed in the interviewing and hiring of Room operations employee team members with the appropriate skills. • Uses all available on the job training tools for employees; supervising on-going training initiatives and conducting training when appropriate. • Communicates performance expectations employees in accordance with job descriptions for each position. • Participates in the employee performance appraisal process, giving feedback to Room Operations Managers on individual employee performance issues. • Coaches, counsels and encourages employees. • Participates in employee progressive disciplinary procedures as required. • Handles employee questions and concerns. • Participates in an ongoing employee recognition program. • Effectively schedules employees to business demands and tracks employee time and attendance. • Assists in performing the payroll function. • Oversees daily shift operations and ensures compliance with all policies, standards and procedures.The salary range for this position is $46,000 to $54,000 annually.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Notification to Applicants: Delta Hotels Waterloo takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/05/2024 01:42 PM
Sr. Risk Manager - SBB Risk Strategy
TD, Toronto, ON
Hours 37.5 Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview The TD Small Business Banking (SBB) Risk Strategy Team is responsible for the development and execution of SBB automated credit adjudication strategies and initiatives that assist our SBB product partners to achieve growth and profitability targets ensuring portfolio performance remains within risk appetite. Accountabilities include providing effective challenge on SBB initiatives, as well as designing, implementing and monitoring credit risk strategies and policies. Job Details Reporting to the AVP TDAF/SBB Risk Management, the Sr. Risk Manager will lead the team of Risk Professionals, provide thought leadership on SBB Credit Risk Management Strategy & Policy activities, provide effective Risk Challenge to Product partners, while enabling their business growth within risk appetite through enhancements to auto decisioning acquisition strategies. The successful candidate will lead a team in a fast-paced and results-oriented environment, ensure effective stakeholders and project management and build/maintain an ownership & learning culture where ongoing team and individual development and strong Pulse results are prioritized. Specific accountabilities include: •Lead effective challenge on the health of the SBB Portfolio, including participating in portfolio monitoring, strategy development and policy management •Enable business growth within risk appetite through leading SBB auto adjudication strategies and policies activities •Set, monitor and lead the execution of Risk management activities to help SBB achieve business growth within Risk Appetite •Manage the relationship with various stakeholders, including SBB Product groups, Retail Credit Risk Policy (RCRP), Model Validation, Technology partners and external vendors •Provide guidance and thought leadership to a team of Risk Management Professionals on Strategy design and Policy management •Represent Retail Risk Management as a subject matter expert in the planning of new initiatives and product launches Job Requirements This role requires a strong People Leader with Risk Management and business knowledge, effective stakeholders and project management skills, as well as understanding of technology tools used by a team: Risk Management and Business Knowledge: •4-6 years of Credit Risk Management Experience in a financial institution or similar is a strong asset •Understanding of retail credit products, policies and processes, SBB experience is a strong asset •Understanding of credit risk principles and TD risk framework •Demonstrated analytical, reporting and problem-solving skills Leadership Skills: •Ability to inspire and lead a team of professionals •Excellent stakeholder and relationship management skills •Strong ownership mentality and can-do attitude •Flexibility and resilience to execute in an agile environment, including the ability to manage multiple tasks concurrently •Strong presentation and communication skills Technical Skills: •Familiarity with SQL, SAS, familiarity with Python, R, Tableau •High Proficiency in MS Office: Excel (Pivot tables and etc.), Word and PowerPoint Additional Information Education and Accreditation •Post-secondary degree is required (preferably in a quantitative field: i.e. Math, Statistics, Computer Science or similar). •A Master's Degree is an asset. Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and Inclusion At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in Communities TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!
Manager, Strategic Sourcing - Operating Supplies
Produits forestiers Résolu, Dolbeau-Mistassini, QC
We at Resolute are a diverse group of individuals who possess a wide variety of skills. Here, we believe that giving you the ability to maximize your potential without constraint is key to our shared success. Our Saint-Felicien location in Quebec, Canada is currently seeking talent to fill the position of Manager, Strategic Sourcing - Operating Supplies. This job is permanent, full-time. Position Summary: Are you a natural leader who excel in developing strategic sourcing plans and sustainability of strong and mutually beneficial partnerships? Are you recognized as being an achiever who is exceeding key goals & objectives in safety, environment, and operations? If you have a solid background in pulp & paper mills, especially in chemicals, if you have been through ERP transformation/IT implementation linked with procurement and inventory, preferably in SAP environment; we are looking for you! Your challenges: Lead spec definition and volume requirements for centrally sourced goods & services trying to standardize product usage; Prepare requests for quote and develop sourcing strategies; Create communication plans, drive implementation and establish agreements; Negotiate with internal and external partners/suppliers to reduce procurement costs; Ensure consistently delivery of bottom-line value and resolve operational problems; Ensure compliance with all corporate policies; Coach and train procurement buyers and strategic suppliers; Drive ERP transformation and directly participate to its implementation using best practices and processes; Act as a Change Agent to deliver optimal value to operations. Your team: Reporting directly to the Director, Procurement, you will be part of a motivated team whose members help one another in order to exceed expectations. Your profile: University degree in Commerce, Engineering or any other supply chain related field; Minimum of 10 years’ experience including direct experience with pulp & paper mills/operations and ERP transformation/IT implementation in a related field; Experience in procurement and inventory management, preferably in SAP environment; 5 to 7 years’ experience as a procurement/strategic sourcing Manager (or equivalent), preferably in pulp & paper or process industry. Your skills: Strong management. organizational and interpersonal skills; Excellent spoken and written communication skills in both official languages; A track record of meeting and exceeding expectations while delivering high-quality results in short deadlines; Self-confident, highly motivated and good communicator; Ability to work under pressure, in a team environment and with all levels within the organization; Strong analytical and problem solving skills; Computer literacy and high level of interest in working with systems. Forest products are essential, as are each and every one of our employees and contractors. We take the necessary steps to protect the health and well-being of our employees and to safeguard the integrity of all Resolute facilities. We are all in this together. We are one community. We are #RESOLUTEPROUD Be part of the change. Be part of a dynamic team. We are a global leader in the forest products industry offering an energetic and safe work environment with opportunities and challenges that will help develop your skills. We are more than 8,000 employees in Canada, the United States and various other international locations. We are looking for employees with the experience and expertise to improve our efficiency, increase our long-term profitability and deliver first-class products and services to our customers. And you, what are you looking for? We are a company writing a new story for itself in a rapidly changing industry. We have made important inroads to ensure our viability and to be an environmental supplier of choice. Come take part of our history and be part of the change! How are we building the Resolute of the future? Find out in our Annual Report, available at resolutefp.com/publications. Join the conversation! Visit The Resolute Blog at blog.resolutefp.com and follow us on LinkedIn, Twitter, and YouTube. 20156​
Manager, Safety Ambassador Program
Air Canada, Dorval, QC
Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Reporting to the Manager, Corporate Quality Audits, the Manager, Safety Ambassador Program is responsible for ensuring the safety and well-being of the airside operations at Montreal Airport by providing positive re-enforcement through safety presence, implementing prevention plans, risk management strategies, and fostering a strong safety culture critical to ensuring a safe workplace. Through promotion of a safe work environment, the Manager will implement strategies to impact positive changes in values and attitudes towards workplace safety to reduce/prevent accidents and injuries. The Manager, Safety Ambassador Program will act as a liaison, facilitate initial accident response and drive change, promoting safety best practices, working with local Management, Airport Authorities and Initial Responders on safety accidents/incidents airside. The Managers will support all aspects of Ground Safety at Montreal Airport, and competencies must include but are not limited to the ability to lead and influence culture change, identify, analyze and risk assess hazards, incidents and issues to ensure appropriate corrective measures have been implemented. The incumbent will also oversee the implementation and effectiveness of mitigations and corrective action plans. The MSA program implements a data-driven and evidence-based safety enforcement program. The MSA program works in conjunction with the safety compliance, audit and risk teams, to develop preventative, and in future, predictive safety modelling programs. Key Accountabilities:'' Act as a change agent by providing proactive leadership and employing constructive coaching moments when safety protocols are not upheld - offering individual guidance or addressing an entire team when systematic issues arise. Collaborate regularly with station management on comprehensive observations across airside operations and personnel, ensuring adherence to Air Canada's safety plan and program while maintaining productivity. Engage with employees to address any safety concerns they might have in a diplomatic manner. Accountable for safety oversight of airside activities, not limited to arrival and departure, baggage, and cargo operations for the purpose of conducting 1:1 safety intervention, document staff interventions and briefings in staff admin. Analyze follow-up actions for trends, and work with station on review and escalation of required administrative actions as necessary. Responsible for giving direction to the Customer Experience Manager (CEM)/Station Management by providing oversight and guidance regarding investigation best practices. Deliver unwavering safety expertise through planned activity inspections, round-the-clock monitoring, and enforcement of airport operations, guaranteeing compliance with both internal SOPs and external regulations such as Transport Canada, IOSA, ISAGO and AA rules and regulations. Manage and direct CEM/Station Management through all layers of the investigation process. Provide continuity to ensure primary root causes are identified and appropriate mitigation measures are established. Enforce the Airport Vehicle Operators Program and the Airport Traffic Directives, encompassing educational initiatives, while supporting and providing leadership guidance to all investigations of airside accidents, incidents, and operational discrepancies. Monitor and develop response plans to safety data inputs such as Assai, or other AI programs which will be implemented to compliment existing oversight activity. Responsible for fostering a seamless collaboration with the designated safety point of contact to liaise effectively with internal and external stakeholders. This collaborative effort encompasses Airport Operations, Cargo, Cabins, and ACM, ensuring strict adherence to Transport Canada Regulations, FOD Program, Canadian Aviation Regulations (CARs), and Canadian Aviation Security Regulations (CASRs). Champion and actively endorse all safety control initiatives, reinforcing our commitment to fostering a safety operational environment. Manage and maintain seamless communication channels with Local Fire, Police services, and other safety partners as necessitated by operational imperatives. Play a primary role in contributing significantly to the development of an analytical dashboard designed to discern emerging data trends. Engage collaboratively with quality assurance and compliance teams to ensure an additional layer of defence towards safety compliance and provide instrumental guidance to the station in executing effective corrective actions aimed at risk mitigation. Conduct frequent interviews with front line employees to foster open feedback and communication to influence a non-punitive safety culture. Skillfully build and execute regular safety sessions throughout the year, including local townhalls, leading an ongoing and open dialogue surrounding prevalent safety trends. Present safety feedback to frontline employees and frontline management based on trends and observations. Ensure safety critical information is conveyed to internal and external service providers as applicable, to operations conducted.'''' Lead the organization's established safety culture across all stakeholders at the airport, highlighting its significance and developing a collective commitment to its principles. Accountable to the VP Airports - North America and the VP Safety to drive positive outcomes for the airside operations of the airport. Qualifications Possess a Bachelor's Degree in Aviation, Policing, Business, Safety related studies, or an equivalent; considerable and pertinent professional experience of equal value will also be considered. 5 years' experience working in (airside) airport operations; or 5 years' experience working in (airside) airline operations in a supervisory or lead hand capacity.'' 2 years of working experience in Safety Management Systems; Membership as part of a Safety Committee (IATA council) is considered an asset.'''' Knowledge of Health and Safety (COSH or equivalent) Familiarity with working in a unionized environment. Comprehensive knowledge of safety management systems (SMS) in aviation organizations. Sound working knowledge of airside SOPs (Standard Operational Procedures) required. Experience with managing safety and/or safety oversight. Proficient in employee management. Display robust analytical, organizational, and planning abilities, with an aptitude for precision. Excel in interpersonal skills. Capable of working under pressure and working autonomously under time constraints. Possess substantial expertise in Airport Ramp & ITO (In-terminal operations). Knowledgeable with the SMM (Pub 100) Risk Management Program. Proficient in Pub 400 (Airport Emergency Manual), Pub 5. Possess training in Safety Compliance, Quality Auditing, and Quality Management (ASQ, CQMgr, CQA, CQE, CQT, IOSA, ISAGO), either internally or externally. Exhibit sound decision-making skills. Possess comprehension of Federal regulations (TC, COSH, CARS). Knowledge in IOSA standards, an asset Experience conducting and developing root cause analysis, an asset.'' Knowledgeable in HFACS. Understand quality management principles. Skilled in accident and incident investigation. Proficient in De-Ice/Anti-Icing Operations. Able to obtain and retain a Transportation Security Clearance. Possess a valid Driver's license. Within 30''days of appointment the ability to acquire an AVOP license with a clean driving record, duration of time with an AVOP will be considered an asset.'' Knowledge, Skills, and Abilities:'' Knowledgeable in Air Canada Airports Ground Operations - Pub 70, as well as Aircraft Publications, reflecting an adept familiarity with pertinent operational guidelines. Demonstrates an in-depth understanding of operations, encompassing Aviation Operations, roles and responsibilities for Air Carriers, government entities, and passengers, with a specific emphasis on airport safety and security. Display exceptional attention to detail, ensuring meticulous accuracy in all tasks and responsibilities. Exhibit proficiency in utilizing a range of computer applications, including Microsoft Word, PowerPoint, Excel, and similar platforms. Ability to clearly communicate both verbally and in written form to various levels of audience internal and external. Demonstrate exceptional prioritization skills, maintaining composure and control during instances of multi-incident scenarios, and remaining poised in emergency situations. Excel in crafting comprehensive written reports encompassing diverse forms of correspondence, including presentations, characterized by a high level of detail. Proficiently interpret legislation, conduct exhaustive inspections, audits, and investigations, and skillfully evaluate findings to identify and report deficiencies. Capable of performing in situations that are occasionally ambiguous and making decisions expeditiously. Possess a strong aptitude for resolving complex problems and providing sound advice and direction, underscored by proficient conflict resolution skills. Display a notable ability to assess, and analyze information, subsequently determining the most appropriate course of action based on the assessed data. Conditions of Employment: Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position. Linguistic Requirements Bilingual English and French. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
Assistant Rooms Operations Manager
Marriott International, Saskatoon, Any
Job Number 24064542Job Category Rooms & Guest Services OperationsLocation Delta Hotels Bessborough, 601 Spadina Crescent East, Saskatoon, SASK, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYEntry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property's cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.CANDIDATE PROFILEEducation and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.CORE WORK ACTIVITIESSupporting the Management of Rooms Operations Activities • Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties. • Runs and reviews critical information contained in room operations reports. • Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations. • Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management. • Operates all department equipment as necessary and reporting malfunctions. • Ensures employees have the proper supplies and uniforms. • Understands night audit procedures and being able to comprehend and utilize reports as necessary. • Understands and complies with loss prevention policies and procedures.Contributing Information to Support Managing to Budget • Supervisessame day selling procedures to maximize room revenue and property occupancy. • Verifies accuracy of room rates to maximize revenue opportunities • Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations. • Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals. • Understands the impact of Room Operations on the overall property financial goals and objectives.Providing for and Managing the Guest Experience • Participates as needed in the investigation of employee and guest accidents. • Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary. • Assists in the review of comment cards and guest satisfaction results with employees.Managing and Conducting Human Resources Activities • Provides support for operational functions as necessary. • Trains staff and monitoring adherence to all relevant policies and procedures. • Participates in department meetings and continually communicating a clear and consistent message regarding the Room Operations goals to produce desired results. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Helps to train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures. • Observes service behaviors of employees and providing feedback to individuals; continuously striving to improve service performance. • Empowers employees to provide excellent customer service within guidelines. • Participates as needed in the interviewing and hiring of Room operations employee team members with the appropriate skills. • Uses all available on the job training tools for employees; supervising on-going training initiatives and conducting training when appropriate. • Communicates performance expectations employees in accordance with job descriptions for each position. • Participates in the employee performance appraisal process, giving feedback to Room Operations Managers on individual employee performance issues. • Coaches, counsels and encourages employees. • Participates in employee progressive disciplinary procedures as required. • Handles employee questions and concerns. • Participates in an ongoing employee recognition program. • Effectively schedules employees to business demands and tracks employee time and attendance. • Assists in performing the payroll function. • Oversees daily shift operations and ensures compliance with all policies, standards and procedures.The salary range for this position is $46,000 to $55,000 annually.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Notification to Applicants: Delta Hotels Bessborough takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/13/2024 09:35 AM
Associate Director of Sales (Bangalore Market)
Marriott International, Madikeri, Any, India
Job Number 24062533Job Category Sales & MarketingLocation Coorg Marriott Resort & Spa, Somwarpet Rd, Makkandur Village Post,, Madikeri, Karnataka, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in leading the property's segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.CORE WORK ACTIVITIESDeveloping & Executing Sales Strategies • Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. • Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. • Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. • Assists with the development and implementation of promotions, both internal and external.Maximizing Revenue • Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). • Recommends booking goals for sales team members.Managing Sales Activities • Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).Analyzing & Reporting on Sales and Financial Data • Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals. • Assists Revenue Management with completing accurate six period projections. • Reviews sales and catering guest satisfaction results to identify areas of improvement.Ensuring Exceptional Customer Service • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. • Ensures that a customer recognition program is in effect throughout Sales. • Executes and supports the company's Customer Service Standards and property's Brand Standards. • Participates in and practices daily service basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. • Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.Building Successful Relationships • Develops and manages relationships with key stakeholders, both internal and external. • Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. • Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/12/2024 03:29 PM
Assistant Grounds Manager
Fairmont Hotels and Resorts, Fairmont Château Lake Louise, Any
Company DescriptionEmbrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!What is in it for you:Subsidized on-site staff accomodationOne complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing supportDiscounts while using our resort's Food & Beverage Outlets, Fitness Centre, and Spa Automatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and eventsOpportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with AccorJob DescriptionThe Fairmont Hotel seeks an Assistant Grounds and Equipment Manager to support in overseeing grounds maintenance, landscaping, and equipment management. Responsibilities include supervising the groundskeeping team, maintaining consistent and clear communication between the Grounds and Equipment Manager and the executive team within the hotel, maintaining high standards for outdoor areas. The ideal candidate has previous landscaping experience, strong leadership skills, and a commitment to safety and excellence.What You'll Be DoingPlan and design attractive and environmentally friendly landscape projects for summer operations which demonstrate an understanding of alpine horticulture and balance with the impact of the department's wintertime snow clearing and event operation.Prepared and capable of working in extreme weather and cold conditions (-50C or colder) throughout winter season.Plan and coordinate the construction of natural rink surfaces totaling 90,000 square feet (about the area of a Manhattan city block), an on-ground curling rink, and the main structure of the hotel's ice bar.Plan, coordinate, and balance seasonal events (Ice Magic carving competition, Pond Hockey Tournament, Ice Bar and Ice Castle build, other events as needed) with an understanding of their operational and environmental impact.Effective planning and use of resources - expense management and budget controls.Colleague performance management, development - including selection and training.•00 % accident-free workplace - with safety a proactive part of getting the job done.Exterior property facilities maintained allowing for Colleague and Guest safety - giving attention and having the foreknowledge of seasonal environmental dangers, including safety procedures for operating on natural ice rink surfaces, operation of heavy equipment through crowds, overhead roof hazard clearing.Strategy developed for winter removal of snow and ice, including work at height requirements and natural ice rink snow clearing safety.Development of standards - operating procedures and service policies that address the needs of all Guests and Colleagues.Ensure compliance with the collective bargaining agreement and work with the CAW in establishing a working relationship.Maintenance and effective use of hotel grounds equipment and vehicles - proficiency and capable of training effective operators in a variety of heavy equipment (plow truck, skid steer, front end loader, etc.) in variable conditions and environments (ice rink surfaces, roads, pathways).Contribute to hotel leadership team through networking, attendance at Leadership meetings and informal gatherings.Advertise and educate all Colleagues on grounds activities impacting the hotel.Assistance in the set up and removal of outdoor activities year-round.Environmental practices to be an everyday part of how the Grounds Department works.Compliance with all safety regulations of assigned tasks and ensure a clean and safe working environment with active participation in the hotel health and safety program.Adhere to all environmental policies - interpreting and clearing wintertime hazards, performing lawn and garden care, while adhering to the strict environmental policies with the National Park system.Coordination with other departments of the hotels for the functions and other jobs as assigned.Arranging yearly training for the staff.Developing and executing the effective plan for equipment and vehicles repairs under the department's use.Arranging and coordinating maintenance and preventative maintenance for all vehicles and equipment under the hotel's use.Other reasonable duties as assigned.QualificationsExcellent communication and interpersonal skills.Knowledge of equipment operation and maintenance.Strong organizational and leadership skills.Ability to work outdoors in various weather conditions.Commitment to environmental sustainability.Previous experience in groundskeeping, landscaping, vehicle maintenance or related field.Valid Alberta driver's license with recent abstractStrong problem-solving skills, analytical and strategic thinking is a plus.Additional InformationVisa Requirements: Applicants must be legally eligible to work in Canada. APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.comWhy work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilitiesABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!Our Commitment to Diversity & Inclusion: At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 06:04 AM
Assistant Manager Bar
Fairmont Hotels and Resorts, Fairmont Jaipur, Any, India
Job DescriptionThe Assistant Restaurant & Bar Manager shall assist in planning, organizing and giving direction of the overall F&B operation. He/she will provide administrative support, contribute to marketing and delivering each promotion of the outlet. The Assistant Restaurant & Bar Manager is responsible and accountable for its profitability, revenue generation and creating WOW experiences.Outlet Operation• Conduct departmental daily briefings to ensure that all pertinent information is well received by team members• Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards• Build a good relationship with guests or regular patrons. Try to remember individual patron's names and their preferences to extend a personalized service• Handle guests' complaints and comments tactfully and efficiently• Handle all administration work pertaining to cashier/bar operations requirement and company's policies• Maintain department communication logbook and updated notice board• Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests• Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features• Ensure that LQA Standards, health, safety and security procedures are in place in the outlet• Attend all briefings, meetings and trainings as assigned by management• Perform proper handover and communication to the next shift• Assist other food & beverage outlets with their operations during peak times or when requiredQualificationsHigh School/GED equivalent/Diploma in Hotel Management or equivalent Minimum 2 years of experience in a similar capacity or management levelHas strong knowledge on beverage trends, fermentation, cocktails, zero alcohol and winesExcellent reading, writing and oral proficiency in English languageHigh degree of professionalism with sound human resources management and business acumen capabilities Proficient in MS Excel, Word, & PowerPointSalary: . Date posted: 04/17/2024 06:03 AM
Instock Manager, Amazon
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- Bachelor's degree in operations, supply chain or logistics- 3+ years of supply chain, inventory management or project management experienceDESCRIPTIONAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon Retail India Pvt Ltd (ARIPL) is hiring an Instock Manager to manage Dry Grocery business. Instock Manager will be responsible for the availability of our selection to customers: "what you do not have in stock, you cannot sell". This role will comprise demand planning, ordering, inventory management and setting up new processes to scale up as we plan to grow multi-fold in next few years. He/ She will work closely with multiple teams to create the optimal experience for the customer in a scalable way. The individual will track key metrics and drive improvements through actionable plans. He/ She will provide leadership on supply chain topics and ensure alignment with business strategy. The right candidate for this position should enjoy working in a start-up environment where collaboration, flexibility and a sense of humor are highly valued.A day in the lifeAbout the hiring groupJob responsibilities • Manage inventory availability and inventory health including: improved in-stock rates, inventory planning and systematic forecasting. • Partner with internal teams to help create and drive tools and process improvements that affect purchasing and vendor management workflow • Drive process improvement and operational excellence within our vendor community by reducing costs, defects, and lead times, while increasing innovation, automation, and economies of scale • Partner with vendor managers in driving sales and profitability growth • Drive complex business analysis that identifies opportunities to improve cost structure and profitabilityWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Experience in Retail or wholesale business- Knowledge of the principles of statistical inventory controlSalary: . Date posted: 04/18/2024 09:19 AM
Institutional Client Manager
Fiera Capital, Toronto, Ontario
At Fiera CapitalWe invest in creating a culture of purpose that makes our people feel valued, cared for, seen, and heard. Our approach to employee experience is tailored to your needs and ambitions:Your Inclusive Experience: We are committed to cultivating an inclusive, safe, and trusting work environment.Your Growth & Empowerment: We have ambitious growth goals for our firm, which makes us a great place to advance your career.Your Rewards & Recognition: We deeply value our people and their contributions and that's reflected in our competitive compensation and benefits packages and our collaborative culture.Your Wellness Your Way: We strive to create a healthy work environment and we offer programs designed to support our employees' wellbeing.What we are looking for:Under the supervision of the Co-Head of Institutional Client Relationships in Toronto, the Institutional Client Manager oversees the firm's delivery of investment services to a select group of institutional clients.The Institutional Client Manager will manage all aspects of delivering best-in-class institutional management advice and guidance to clients focused on retention and organic growth across a diversified list of assigned institutional investors and a broad range of investment solutions including both public and private markets strategies. In delivering industry-leading client interaction experiences, the incumbent will ensure that Fiera retains, grows, and further deepens client relationships. It is expected that the majority of his or her time will be devoted to retaining and growing designated institutional client relationships. The coverage region for this role includes Western Canadian clients.Your responsibilities:Serving as a lead relationship manager for key relationships - developing and executing on a coverage plan including identifying and managing cross-selling opportunities;Providing outstanding client service; Assuming responsibility for complex and sensitive client and account activities including playing a key role in the decision-making process;Delivering and managing dissemination of thought leadership to clients;Participating in the Institutional Markets team's client seminars/presentations as we seek to further enhance education in the marketplace and build Fiera's brand in the Canadian institutional marketplace.Must have requirements to be successful in this role:Bachelor's degree in business administration, Commerce, or related field;CFA designation or graduate degree a strong asset; A minimum of 10 years of relevant experience managing relationships with institutional clients (pension plans, foundations, endowments, insurance clients, etc.);Strong networking skills with established relationships in the market across institutional clients and investment consultants;Expert knowledge of the investment industry and financial markets;Exemplary interpersonal skills;Excellent industry reputation based on credibility, integrity, and a strong work ethic;Versatility and team spirit;Ability to demonstrate initiative and accept personal accountability;Appropriate registrations necessary upon hiring.Additional Information:Fiera Capital adheres to a hybrid working environment with 3 days in-office per weekIf you are interested in a career at Fiera Capital and you meet 70% or more of the requirements, do not hesitate to submit your application!For all positions in Quebec (Montreal and Laval), proficiency in French, both spoken and written, is mandatory. Working English proficiency is also required in order to serve our offices and clients around the world. Fiera Capital subscribes to the principle of employment equity. Our staff is our most valuable asset, and our goal is to create an inclusive and equitable environment where everyone can achieve their true potential.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or on the basis of disability, genetic information or any other federal, state, or local protected class. Fiera Capital will not tolerate any form of discrimination or harassment.All staffing decisions, including hiring and promotion decisions, will be based on merit, skills, performance, and business needs. We are pleased to receive applications from qualified individuals from a variety of backgrounds. Job applicants who are individually selected for an interview will be notified that accommodations are available upon request. If a selected participant requests accommodation, Fiera Capital shall consult with the applicant and provide, or arrange for the provision of, suitable accommodation in a manner that considers the applicant's accessibility needs due to disability.Please stay vigilant and never share personal or confidential information during this hiring process, unless it is through Mintz Global Screening, the secure platform we use to exchange such information. If in doubt, or if you think you have been a victim of fraudulent maneuvers during your hiring process, please contact us.Please note that job titles indicated in job postings may differ from internal job titles. Accordingly, offers of employment may not reflect job titles indicated in job postings.We thank all applicants for their interest in a career with Fiera Capital. We will only contact those selected for an interview.
Institutional Client Manager
Fiera Capital, Vancouver, British Columbia
At Fiera CapitalWe invest in creating a culture of purpose that makes our people feel valued, cared for, seen, and heard. Our approach to employee experience is tailored to your needs and ambitions:Your Inclusive Experience: We are committed to cultivating an inclusive, safe, and trusting work environment.Your Growth & Empowerment: We have ambitious growth goals for our firm, which makes us a great place to advance your career.Your Rewards & Recognition: We deeply value our people and their contributions and that's reflected in our competitive compensation and benefits packages and our collaborative culture.Your Wellness Your Way: We strive to create a healthy work environment and we offer programs designed to support our employees' wellbeing.What we are looking for:Under the supervision of the Co-Head of Institutional Client Relationships in Toronto, the Institutional Client Manager oversees the firm's delivery of investment services to a select group of institutional clients.The Institutional Client Manager will manage all aspects of delivering best-in-class institutional management advice and guidance to clients focused on retention and organic growth across a diversified list of assigned institutional investors and a broad range of investment solutions including both public and private markets strategies. In delivering industry-leading client interaction experiences, the incumbent will ensure that Fiera retains, grows, and further deepens client relationships. It is expected that the majority of his or her time will be devoted to retaining and growing designated institutional client relationships. The coverage region for this role includes Western Canadian clients.Your responsibilities:Serving as a lead relationship manager for key relationships - developing and executing on a coverage plan including identifying and managing cross-selling opportunities;Providing outstanding client service; Assuming responsibility for complex and sensitive client and account activities including playing a key role in the decision-making process;Delivering and managing dissemination of thought leadership to clients;Participating in the Institutional Markets team's client seminars/presentations as we seek to further enhance education in the marketplace and build Fiera's brand in the Canadian institutional marketplace.Must have requirements to be successful in this role:Bachelor's degree in business administration, Commerce, or related field;CFA designation or graduate degree a strong asset; A minimum of 10 years of relevant experience managing relationships with institutional clients (pension plans, foundations, endowments, insurance clients, etc.);Strong networking skills with established relationships in the market across institutional clients and investment consultants;Expert knowledge of the investment industry and financial markets;Exemplary interpersonal skills;Excellent industry reputation based on credibility, integrity, and a strong work ethic;Versatility and team spirit;Ability to demonstrate initiative and accept personal accountability;Appropriate registrations necessary upon hiring.Additional Information:Fiera Capital adheres to a hybrid working environment with 3 days in-office per weekIf you are interested in a career at Fiera Capital and you meet 70% or more of the requirements, do not hesitate to submit your application!For all positions in Quebec (Montreal and Laval), proficiency in French, both spoken and written, is mandatory. Working English proficiency is also required in order to serve our offices and clients around the world. Fiera Capital subscribes to the principle of employment equity. Our staff is our most valuable asset, and our goal is to create an inclusive and equitable environment where everyone can achieve their true potential.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or on the basis of disability, genetic information or any other federal, state, or local protected class. Fiera Capital will not tolerate any form of discrimination or harassment.All staffing decisions, including hiring and promotion decisions, will be based on merit, skills, performance, and business needs. We are pleased to receive applications from qualified individuals from a variety of backgrounds. Job applicants who are individually selected for an interview will be notified that accommodations are available upon request. If a selected participant requests accommodation, Fiera Capital shall consult with the applicant and provide, or arrange for the provision of, suitable accommodation in a manner that considers the applicant's accessibility needs due to disability.Please stay vigilant and never share personal or confidential information during this hiring process, unless it is through Mintz Global Screening, the secure platform we use to exchange such information. If in doubt, or if you think you have been a victim of fraudulent manoeuvres during your hiring process, please contact us.Please note that job titles indicated in job postings may differ from internal job titles. Accordingly, offers of employment may not reflect job titles indicated in job postings.We thank all applicants for their interest in a career with Fiera Capital. We will only contact those selected for an interview.
Institutional Client Manager
Fiera Capital, Calgary, Alberta
At Fiera CapitalWe invest in creating a culture of purpose that makes our people feel valued, cared for, seen, and heard. Our approach to employee experience is tailored to your needs and ambitions:Your Inclusive Experience: We are committed to cultivating an inclusive, safe, and trusting work environment.Your Growth & Empowerment: We have ambitious growth goals for our firm, which makes us a great place to advance your career.Your Rewards & Recognition: We deeply value our people and their contributions and that's reflected in our competitive compensation and benefits packages and our collaborative culture.Your Wellness Your Way: We strive to create a healthy work environment and we offer programs designed to support our employees' wellbeing.What we are looking for:Under the supervision of the Co-Head of Institutional Client Relationships in Toronto, the Institutional Client Manager oversees the firm's delivery of investment services to a select group of institutional clients.The Institutional Client Manager will manage all aspects of delivering best-in-class institutional management advice and guidance to clients focused on retention and organic growth across a diversified list of assigned institutional investors and a broad range of investment solutions including both public and private markets strategies. In delivering industry-leading client interaction experiences, the incumbent will ensure that Fiera retains, grows, and further deepens client relationships. It is expected that the majority of his or her time will be devoted to retaining and growing designated institutional client relationships. The coverage region for this role includes Western Canadian clients.Your responsibilities:Serving as a lead relationship manager for key relationships - developing and executing on a coverage plan including identifying and managing cross-selling opportunities;Providing outstanding client service; Assuming responsibility for complex and sensitive client and account activities including playing a key role in the decision-making process;Delivering and managing dissemination of thought leadership to clients;Participating in the Institutional Markets team's client seminars/presentations as we seek to further enhance education in the marketplace and build Fiera's brand in the Canadian institutional marketplace.Must have requirements to be successful in this role:Bachelor's degree in business administration, Commerce, or related field;CFA designation or graduate degree a strong asset; A minimum of 10 years of relevant experience managing relationships with institutional clients (pension plans, foundations, endowments, insurance clients, etc.);Strong networking skills with established relationships in the market across institutional clients and investment consultants;Expert knowledge of the investment industry and financial markets;Exemplary interpersonal skills;Excellent industry reputation based on credibility, integrity, and a strong work ethic;Versatility and team spirit;Ability to demonstrate initiative and accept personal accountability;Appropriate registrations necessary upon hiring.Additional Information:Fiera Capital adheres to a hybrid working environment with 3 days in-office per weekIf you are interested in a career at Fiera Capital and you meet 70% or more of the requirements, do not hesitate to submit your application!For all positions in Quebec (Montreal and Laval), proficiency in French, both spoken and written, is mandatory. Working English proficiency is also required in order to serve our offices and clients around the world. Fiera Capital subscribes to the principle of employment equity. Our staff is our most valuable asset, and our goal is to create an inclusive and equitable environment where everyone can achieve their true potential.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or on the basis of disability, genetic information or any other federal, state, or local protected class. Fiera Capital will not tolerate any form of discrimination or harassment.All staffing decisions, including hiring and promotion decisions, will be based on merit, skills, performance, and business needs. We are pleased to receive applications from qualified individuals from a variety of backgrounds. Job applicants who are individually selected for an interview will be notified that accommodations are available upon request. If a selected participant requests accommodation, Fiera Capital shall consult with the applicant and provide, or arrange for the provision of, suitable accommodation in a manner that considers the applicant's accessibility needs due to disability.Please stay vigilant and never share personal or confidential information during this hiring process, unless it is through Mintz Global Screening, the secure platform we use to exchange such information. If in doubt, or if you think you have been a victim of fraudulent maneuvers during your hiring process, please contact us.Please note that job titles indicated in job postings may differ from internal job titles. Accordingly, offers of employment may not reflect job titles indicated in job postings.We thank all applicants for their interest in a career with Fiera Capital. We will only contact those selected for an interview.