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102441 - CST Business Support Analyst - Testing
Vancouver Coastal Health, Vancouver, BC
CST Business Support Analyst - Testing Job ID 2023-102441 City Vancouver Work Location CST - 590 W. 8th Home Worksite 00 - Excluded - VCHA Additional Sites some travel may be required Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Term Specific Job Status Temporary Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Health Information Management Salary Grade 07 Min Hourly CAD $38.13/Hr. Max Hourly CAD $54.82/Hr. Shift Times 0830 to 1630 Days Off Saturday, Stats, Sunday Work Schedule Details Shifts may include 24 hr support, some weekends, on call rotations End Date 7/10/2024 Position End Date - Incumbent Position ends on the listed end date or upon the return of the incumbent. Salary The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr. Job Summary Come work as CST Business Analyst with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for an CST Business Analyst - Testing to join the CST Project team. Apply today to join our team! About the The Clinical & Systems Transformation (CST) Project The Clinical & Systems Transformation (CST) Project is one of the largest health care projects in British Columbia's history. It is a joint undertaking between Vancouver Coastal Health, the Provincial Health Services Authority and Providence Health Care to complete a significant transformation of clinical practices and systems. This is an exciting initiative that will deliver key benefits for our patients, health care providers and health organizations. As a CST Business Analyst - Testing with Vancouver Coastal Health you will:Provide guidance to senior staff to determine requirements for new health informatics initiatives, including performance measurement and reporting, and program development.Document and analyze processes, gather requirements, perform best practice reviews, gather data to support, prioritize and align business case development and requests, and perform current state assessments and gap analysis on initiatives.Liaise with a broad spectrum of clinical, IT and business stakeholders and leaders to assist in translating technical issues into a single, shared and realistic vision. Qualifications Education & ExperienceBachelor’s Degree in Business Administration, Clinical Informatics or related discipline.Minimum of five (5) years’ recent, related experience in health care or information management, or an equivalent combination of education, training and experience.Master’s degree preferred.Understanding of Excluded/Non Contract and Collective Agreement terms across the Health Authorities in the ProvinceComprehensive understanding of staff scheduling systems used across the Health Authorities Comprehensive understanding of timekeeping policies related to maintaining payroll recordsKnowledge & AbilitiesSuperior analytical skills , documentation, workflows, including the ability to comprehend, analyze and resolve complex issues. Highly developed business writing and verbal communication skills with the ability to document work appropriately. Knowledge of project structures; business case development; documentation of workflows; health care setting and analytical tools.Demonstrable skills handling change requests, impacts, and tracking tasks, actions, risks, issues and impacts.Resourceful; well-organized; systematic analysis; strategic thinking; critical thinking; attention to detail; leadership and management skills. Technical writing experience is considered an asset.Knowledge of information technology applications and outcomes achieved through new platformsDemonstrated ability to exercise good judgment and initiative, deal with frequent changes; make decisions for a wide variety of complex business matters.Demonstrated ability to use database, spreadsheet and word processing software at an advanced level. Physical ability to perform the duties of the job. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Senior Associate, Investment Governance - BMO Global Asset Management
BMO, Toronto, ON
Application Deadline: 04/14/2024Address:100 King Street WestJob Description:The role of Investment Governance Officer - Global Asset Management (GAM) Canada is accountable for providing investment governance reporting, oversight and support across GAM. The role reports directly to the Canadian CIO of BMO GAM who has overall responsibility for the governance of the Investment function. This role supports and drives a strong and consistent risk management culture within the investment function. This role monitors all the Lines of Business within Investment on the development and implementation of policies and procedures which support strong governance of the Investment function. Additionally, the Investment Governance role will work closely with the Risk & Controls Operating Group, BUCO and Business Risk functions to ensure investment governance risks are appropriately identified, measured, reported and communicated in alignment with the organization's risk tolerances and regulatory requirements.Key Accountabilities:Supports an assigned senior leader in executing strategic priorities for the business/group. Gathers and integrates information to promote the effective and profitable operation of the business/group and enhances the Bank's profile in the marketplace. Works with stakeholders to interpret financial and business results, understands the operating environment & emerging trends and provides planning, support and recommendations to improve operational effectiveness and tracks achievement of objectives. Supports the effective management of risk, including operational and compliance risk and management of the attestation/reporting process specific to the business. Provides strategic counsel on community/industry events and directs and coordinates the logistics of these events. Supports the development of effective, consistent communications for the business/group senior leader and for the leadership team.Evaluate the operating effectiveness completeness, accuracy and coverage of risk-mitigating measures, such as policies, procedures, and controls, that are designed to prevent or detect material financial misstatements, regulatory non-compliance with applicable laws and regulations, reputational risk, or breach of risk appetite originating from within InvestmentBuild and maintain a library of current policies and procedures working closely with the Risk & Controls Operating Group, BUCO and Business Risk functionsCollaborate with the Lines of Business within Investment on the development and implementation of new policies and procedures where required.Utilize standardized testing and validation methods: inquiry, observation, examination, re-performance to demonstrate the monitoring tools and reports maintained within Investment evidence adherence to policies and procedures.Build and maintain a library of all the monitoring tools and reports that evidence adherence to policies and procedures working closely with the Risk & Controls Operating Group, BUCO and Business Risk functionsLiaise with the Lines of Business within Investment on the development and implementation of new monitoring tools and reports that evidence adherence to policies and procedures where required.Maintain strong relationships and provide proactive thought leadership, advice and communications; ensuring that risk issues concerning the governance of investments are identified, understood and communicated effectively; also provide education to promote a strong risk culture and raise awareness of "what a good internal control discipline" requiresAct in an oversight capacity monitoring governance of investment and work with relevant stakeholders to mitigate any issues that ariseDrive and implement improvements to strengthen investment governance risk management and mitigation, linking to the Risk & Controls Operating Group, BUCO and Business Risk functions.Establish and drive relationships across 1st, 2nd and 3rd Lines to consider investment governance risks broadly across GAM Align governance of investment with the Operational Risk Management Framework (ORMF), including the strategy and standards, processes and tools to facilitate the identification, measurement, management, monitoring and reporting of operational risks in a consistent manner across GAM Provide input and reporting for governance of investment in the execution of the ORMF processes and tools including: Risk and Control Self-Assessments (RCSA)Issue Updates, Tracking and AnalysisLoss Analysis, Root Cause EvaluationScenariosProcess Risk Assessments (PRA)Initiative Risk Assessments Demonstrate behaviours that are consistent with "Being BMO" Provide input and reporting for governance of investment in the execution of the ECP (Enterprise Compliance Program) processes where needed, including: Regulatory Compliance Risk Assessments (RCRA)Issue Updates, Tracking and Analysis Monitoring and TestingLead and co-ordinate projects and activities across the investment functions, typically driven or mandated by a central group within BMO which impact controls or testing across the investment functionProvide direct output support for the Chief Investment Officer, as neededAct in an advisory capacity to executives on governance of investment reporting, including required controls; recommend improvements and escalate risks, as required. Where required identify and implement recommendations to address gaps or issues in risk profileMonitor the quality of documentation and identified controls; monitor the resolution of deficiencies and weaknessesInterpret and advise on proposed initiatives, implications and steps, and provide guidance to resolve problemsAccess to confidential internal business initiatives, appropriate Bank systems and designated LOB-related financial and business performance dataCross Functional Relationships:Internal:Senior executives across GAM and within the EnterpriseRisk & Controls Operating Group, BUCO and Business Risk functionsSecond Line Operational Risk Senior LeadersThird Line Corporate Audit LeadersExternal:Regulators / External Auditors / Government OfficialsOther Financial Institutions, including peers in other organizationsProfessional and industry organizationsQualifications: K n o w l e d g e : The incumbent will demonstrate an understanding of: Financial Services, including asset management products and servicesInvestment governance risk management Industry practices, evolving trends and leading practices Strategy development and implementation Concepts and application of change management Experience: University degree with 10 plus years post-academic experience, with at least 5-7 years in the financial industry 3+ years of 1st Line business experience is considered an asset Experience in product and process management, implementation of governance and controls, risk management oversight or related 2nd Line function Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Junior Contract Analyst to manage vendor relationships through all stages of the contract lifecycle for large financial bank - BNSJP00033126
S.i. Systems, Toronto, ON
Our client is looking for a Junior Contract Analyst to manage vendor relationships through all stages of the contract lifecycle for large financial bank - BNSJP00033126Location: WFH (once or twice a month on-site -at 2201 Eglinton Avenue E or 40 King street, Toronto)Contract Duration: 7 months - end date Oct 31, 2024 - Possibly extension after Oct 2024.Business group: Vendor Management - Operations - Vendor management team supports business units within operations for collection of suppliers and supplier contracts.The role will manage vendor/supplier relationship(s) through all stages of the contract and vendor lifecycle, in alignment with relevant frameworks/methodologies, and with business and enterprise objectives.Typical Day in Role:Responsible for building, maintaining, and enhancing relationships with vendors and internal stakeholders (such as leadership and end users). This role serves as liaison to the business.Tasked with ensuring business requirements align to specifications and priories, and they are also tasked with arbitration with vendors, and responsible for their Vendor’s Risk, Performance, Financial and Contract obligations.Provide leadership, direction and coaching to stakeholder teams(s) while partnering with business and executive stakeholders within a line of businessAssigned to manage one or more vendors and interact with various stakeholders that receive the products and services from that supplierWork on digitization strategies and actions to reduce print, and move to a paperless environmentThe role is a combination of managing suppliers to ensure they are delivering, and monitoring suppliers to ensure their adherence to contractual obligations, performing, and being the relationship liaison with them, as well as working internally and with the suppliers to digitize to become a paperless organization Maintaining updating supplier dashboards using Power BI and/or ExcelMust Have Skills:1-2+ years of experience as a contract analyst - experience in vendor/contract managementExperience with MS Office Suite applications (Excel mandatory)Hands on experience using Power BINice-To-Have Skills:Analytics experience is an assetEducation:Post-secondary or relevant experience preferred.Candidate Review & Selection1st round with HM and 1-2 team members - 45 mins video interview 2nd round with HM, Director and a team member - 45 Mins video InterviewHiring Manager’s availability to interview: ASAP Apply
Analyst, Independent Review, Credit Risk (New or Recent Graduate Opportunity)
BMO, Toronto, ON
Application Deadline: 04/09/2024Address:100 King Street WestIf you're looking for your next dream job, consider this one in BMO's ERPM Risk group where every colleague helps protect and grow the bank by providing independent review and oversight of enterprise-wide risks, working together to maintain a risk management framework and fostering a strong risk culture. #ERPMDreamJobsThis position is located in Toronto and offers a hybrid work arrangement with at least 3 days per week on-site and other days remote.Recent graduates with quantitative finance or math background, and strong academic accomplishment may be considered.The role of Analyst/Senior Analyst, Independent Review (IR), Credit Risk is a part of the Independent Review function within Capital Risk Management, Enterprise Risk, responsible for providing effective challenge of compliance and/or assessing compliance of Pillar I Advanced Internal Rating Based (AIRB) Approach for Retail and Wholesale Capital Models with regulatory requirements, as set out by the Office of the Superintendent of Financial Institutions Canada (OSFI). Key Accountabilities A. Conduct Independent Review of Pillar I AIRB Approach for Credit Risk Capital Models (75%)For Credit Risk Retail and Wholesale AIRB Capital Models, provide effective challenge of regulatory compliance and/or assess regulatory compliance with OSFI's CAR Guideline and related Implementation Notes, including both New Models and Model Modifications.Participate in the Enterprise Self-Assessment Process (SAP) for compliance with OSFI requirements.Complete reviews of Capital Models, including Materiality Assessments (Quantitative and Qualitative) and Integration, Operations and Controls (IOC) as set out in the OSFI A-2 Implementation Note Capital Model Assessment Program (CMAP).Complete and document assigned reviews in accordance with established Independent Review Standard Operating Procedure (SOP) on an annual basis or within timelines required.Form a view of the status of compliance for Capital Models; identify Findings (gaps to full compliance) and Recommendations (areas for improvement), as well as completion of impact assessments.Ensure accurate and regular reporting within appropriate issues management systems.Prepare comprehensive and professionally written results which include Findings and Recommendations for stakeholders and executive audiences.Maintain effective challenge and compliance assessment supporting documentation in auditable form.Under the guidance of the Senior Manager and/or Director, undertake other activities, as required.B. Relationship Management (20%):Interact on a cross-functional basis with 1st, 2nd, and 3rd line stakeholders, while maintaining independence.C. Change and Innovation (5%):Provide recommendations to support continuous improvement of the Independent Review process to increase the efficiency and to support Lines of Business revenue-generation activities. Knowledge and Skills a) Knowledge Undergraduate degree in related discipline: business, quantitative finance, accounting, economics, mathematics/statistics.Strong math and statistic skills required.1-3 years risk management experience at a financial institution or consulting firm, in credit risk management, internal audit or regulatory compliance.Knowledge of Retail and Wholesale Credit Risk Capital ModelsKnowledge of Pillar I AIRB Approach, OSFI's Capital Adequacy Requirements (CAR) Guideline and related Implementation NotesKnowledge of banking products and their risk characteristics, including Retail and Wholesale Credit Risk productsKnowledge of Corporate Audit processesNice to have - Model Development or Model Validation experience for credit risk capital models at a bank or consulting firm.b) Skills Strong quantitative skills - Statistics, Math, Quantitative Finance.Excellent analytical skills and attention to detail and accuracyExcellent communication skills both written and verbalExcellent time management skillsGrade:6Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Manager - Enterprise Third-Party Risk Management
BMO, Toronto, ON
Application Deadline: 04/18/2024Address:100 King Street WestBMO is looking for a Manager - Enterprise Third-Party Risk Management (ETPRM) to join our team. This is an individual contributor role. As the Manager - Enterprise Third-Party Risk Management, you will play a pivotal role in establishing and enhancing our third-party risk management frameworks. Reporting to the ETPRM Director, you will lead the charge in 2nd Line monitoring program, quarterly risk reporting and annual board-level reporting, and the development and automation of cutting-edge data visualization and dashboard tools. You will drive the management of third-party risks, ensuring compliance with regulatory bodies such as OSFI, OCC, and FRB, and spearhead initiatives to improve supplier relationship management and issue resolution processes.Key Responsibilities:- Risk Reporting: Oversee the lifecycle of risk reporting from monthly, quarterly monitoring to board-level annual reports, ensuring accuracy, timeliness, and relevance. Your expertise will help senior leadership make informed decisions through comprehensive risk profiles.- Third-Party Risk Management: Develop and manage end-to-end third-party risk processes, including regular issue management and supplier relationship oversight. Your work will ensure that BMO adheres to the highest standards of regulatory compliance and operational integrity.- Innovative Automation: Lead initiatives to automate and streamline risk reporting processes, enhancing efficiency and effectiveness across the board. Your efforts in building and maintaining advanced data-driven reporting tools and dashboards will set new standards in risk management practices.- Strategic Leadership: As a key member of a growing team, you will have the chance to mold the future of third-party risk management at BMO. Your strategic insight and passion for change will be critical in building a robust framework from the ground up.Who You Are:- Experienced in third-party risk management, regulatory compliance, and supplier relationship management, preferably within the banking or financial services industry.- Proficient in data visualization and reporting, with a knack for turning complex data into actionable insights.- A self-starter comfortable navigating ambiguity and building new processes and frameworks, requiring a proactive approach.- Excellent at communication and collaboration, able to work independently and effectively. Professional acumen in presenting and explaining complex risk scenarios is essentialQualifications:- Proven experience in risk management, particularly in third-party risk management, regulatory compliance, issue management and reporting.- Strong analytical and data management skills, with experience in automation and dashboard creation and execution.- Familiarity with North America regulatory landscapes (e.g., OSFI, OCC, FRB) and third-party lifecycle management.- Audit background or similar is considered an asset.- Professional acumen to produce and present detailed reports for decision-making at senior leadership levels.This position is located in Toronto and offers a hybrid work arrangement with at least 2 days per week designated for in-office collaboration, while other days remote.If you're looking for your next dream job, consider this one in BMO's Enterprise Risk Group where every colleague helps protect and grow the bank by providing independent review and oversight of enterprise-wide risks, working together to maintain a risk management framework and fostering a strong risk culture. #ERPMDreamJobsThis opportunity will allow you to work on exciting initiatives within operational non-financial risk with visibility to leaders within our organization. Working within a dynamic team focused on Third-Party Risk Management, and with 1st and 2nd line subject matter experts (SMEs), you will be responsible for supporting the development and maintenance of 2nd line Third-Party risk related reporting, the creation, maintenance and monitoring of risk metrics, and other oversight activities across the Third-Party Risk Management portfolio.Mandate:As part of the 2nd line of defense, this role supports the following primary accountabilities of the Enterprise Third-Party Risk Management Team:Provide input into business decisions as a trusted advisor.Make recommendation to leaders on strategy and new initiatives, seeking understanding of business/group to support recommendations.Support maintenance and oversight of the Third-Party Risk Management Framework and other related requirements used across the enterprise to ensure Third-Party Risks are appropriately identified, assessed, managed, monitored, and reported.Support maintenance of regulatory oversight over Third-Party risk.Responsibilities:Foster a culture aligned to BMO purpose, values and strategy and role model BMO values and behaviors in all that they do.Ensure alignment between values and behavior that foster diversity and inclusion.Regularly connect work to BMO's purpose, set inspirational goals, define clear expected outcome, and ensure clear accountability for follow through.Develop and maintain in-depth knowledge of third-party risk management and applicable legislative/ regulatory requirements and guidance.Performs and/or effectively challenges across various programs including third-party issues & events, 1st Line monitoring & testing activities, and 1st Line reporting metrics.Manage 2nd Line independent monitoring program which includes reporting against various metrics across the third-party lifecycle.Conduct targeted reviews with accompanying analysis for any metrics outside of tolerance and/or with worsening trends.Support with the completion quarterly and annual risk reporting scorecards with accurate data driven insights for internal/external stakeholders.Analyze data and information on a continuous basis to provide insights and recommendations; includes identification of risk impacts for new processes and workflows related to initiatives.Identifies potential risk situations/ impacts and make recommendations or escalates to the team.Develops and maintains TPRM visualizations/dashboards to improve visibility of information and support data driven decision making.Support with the review of new/updated metrics (KRMs, KRIs and risk drivers) and associated thresholds.Support TPRM Committee with materials and minutes, and shared mailbox.Coordinate and monitor the review and sign-off of reporting, where required.Participate in initiatives and recommend opportunities for improved efficiency, effectiveness and/or risk mitigation.Supports team with any ad hoc requests, internal and external examination requests, and projects.Maintain documentation of all 2nd Line TPRM processes and procedures including tools and templates for operational risk programs, as required.Support activities for emerging regulatory developments, and support maintenance effective relationships with regulators.Build effective relationships with internal/external stakeholders.Coordinate the management of databases; ensures alignment and integration of data in adherence with data governance standards.Provide specialized consulting, analytical and technical support.Exercise judgment to identify, diagnose, and solve problems within given rules.Work independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Deep knowledge and experience with segmenting, analyzing, and reporting risk related data.Strong analytical skills to gather relevant information, compare and identify trends, develop conclusions with well-supported recommendations.Experience with compiling and validating materials for updates at senior level forums and/or committeesExperience in report automation and efficiency through visualization tools such as Microsoft PowerBIFamiliar with operational risk management practices and methodologiesFamiliar with financial products and servicesDeep knowledge and technical proficiency gained through extensive education and business experience.Strong communication skills, both verbal and written.Ability to build and foster stakeholder relationships.Excellent analytical and problem-solving skills, with any eye for detail.Experience with TPRM and Sourcing tools, ie: CoupaStrong proficiency with PowerBI, Python, PowerPoint, Excel, and SharePoint.Ability for work on multiple tasks accurately and with attention in fast paced environment.In-depth knowledge of data driven decision making.Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Intermediate Application Support Analyst to support, develop and configure ETRM applications in the oil & gas sector. (Req 8403)
S.i. Systems, Calgary, AB
Our Calgary client is looking for a Intermediate Application Support Analyst to support, develop and configure ETRM applications in the oil & gas sector. (Req 8403)Calgary candidates, 4 days per week in our client's downtown Calgary office. Must Haves:4+ years experience as an Application Support Analyst or Business Systems Analyst providing Tier 3 Support (troubleshooting, development, configuration etc.)Experience supporting Trade Capture and ETRM systems across Crude Oil, Natural Gas, NGLs, Refined Products, Derivative (Allegro, Right Angle, Egistix)Experience supporting critical systems on Linux and Microsoft platformsSystem development using Java, C# .NET/COREExperience supporting systems on Oracle and SQL Server databasesResponsibilities: Tier 3 support, solution and technical requirements, operational tasks, testing, incident management, upgrades and patch execution, test plans, operational support manualsProvide Application solution requirements, to define and support the design, build and operations of application functionalityInterface with partners and vendors for development and support or applications Apply
LHSO 15R - Laboratory Support Analyst
BC Public Service, Victoria, BC
Posting Title LHSO 15R - Laboratory Support Analyst Position Classification Laboratory/Hlth Science Of R15 Union GEU Work Options On-Site Location Victoria, BC V9B 6X2 CA (Primary)Salary Range $59,015.56 - $66,749.47 annually Close Date 4/22/2024 Job Type Regular Full Time Temporary End Date 5/1/2026 Ministry/Organization BC Public Service -> Env & Climate Change Strategy Ministry Branch / Division Environmental Monitoring and Analysis Branch, Environmental Protection Division Job Summary A great opportunity to take the next step in your careerThe Laboratory Support Analyst works alongside the team of chemists, analysts and technicians in the laboratory. The Laboratory Support Analyst completes sample preparation on water, soil and plant tissue samples. The Laboratory Support Analyst provides support across the laboratory's suite of instrumentation. The Laboratory Support Analyst is involved in the Laboratory's engagement, safety, quality and continuous improvement initiatives. Job Requirements: • Bachelor's Degree in Chemistry, or Agricultural Science, or Agronomy, or Environmental Chemistry, plus (2) years of related experience in an analytical chemistry production lab environment; OR, • Diploma in Chemistry, or Agricultural Science or Agronomy, or Environmental Chemistry, plus two (2) years of related experience in an analytical chemistry production lab environment.*Related experience in an analytical chemistry production lab environment must include all the following: • Two (2) years experience with sample preparation of soils and plant tissue, such as drying, grinding, milling or sieving. • Two (2) years experience with analysis preparation, such as filtration, digestion, extractions, etc. • Two (2) years experience with the use of instrumentation to conduct sample analysis, such as pH meters, UV-Vis spectrophotometer, ICPOES, ICPMS, autoanalyzer, GCMS, HPLC, etc. (Sample analysis includes the process from weighing samples to generating analysis reports.) • Two (2) years experience working in a laboratory environment following quality control and quality assurance (QC/QA) programs, to ensure the reported data produced meets QC/QA criteria outlined in standard operating procedures (SOP). • Two (2) years experience using basic support equipment, such as pipettes and balances. • Two (2) years experience prioritizing and organizing a complex workload in a busy and constantly changing environment. • Two (2) years experience using computers with various instrument software programs and Microsoft Excel to analyze, record, manipulate and report data. • Two (2) years experience working in a potentially hazardous chemical laboratory environment, including following safety procedures and applicable health and safety regulations (e.g. WHMIS, TDG and First Aid).Preference may be given to applicants with one (1) or more of the following: • Experience with ISO/IEC 17025 accreditation standards. • Experience writing and revising of SOPs under the supervision of a senior staff member following existing templates and ensuring conformity to published references and methods. • Experience preparing verification documentation for instruments and/or support equipment (balances and pipettes). • Experience with soil field sampling.For questions regarding this position, please contact [email protected] .About this Position: This is a temporary opportunity until May 1, 2026 and may be extended or become permanent. This position is located in Victoria and has on-site work requirements. An eligibility list may be established for future temporary and permanent vacancies. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply:Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information:A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Natural Resource Sector, Scientific and Technical
Senior .NET Developer to upgrade market risk platform for large financial bank - BNSJP00033723
S.i. Systems, Toronto, ON
Our client is looking for a Senior .NET Developer to upgrade market risk platform for large financial bank - BNSJP00033723Location: Hybrid (2x/week), 44 King Street, 19th floorContract Duration: 6 months (second of two positions will start at 5 months + possibility to extend)Business group: GRT - Trade Floor Risk Management & Risk Models. Delivery of highly complex applications with focus on accuracy, performance, security and user experience.Project: Software End of Life project. The role is a key position in the Global Wholesale, Wealth, and Risk Technology - Market Risk team, responsible delivering system solutions for Global Risk Management.The successful candidate will have the opportunity to work with capital markets IT to upgrade systems into a cutting edge platform.The successful candidate will work closely with various stakeholders including business partners in risk management & financial engineering, business analyst, architecture, and infrastructure and support to understand business requirements and drive the design of quality technical solutions that best support the business need utilizing latest technology.Responsibilities:The candidate will be responsible for the effective design, development, and delivery of highly complex applications with focus on accuracy, performance, security and user experience. Utilizing a variety of technologies stack including .NET, Oracle PL/SQL, Python, Airflow and more, and with application deployed on private and public cloud (Azure).Work with Sr. Management/Director of the team to drive strategy to transform and modernize our market risk management platforms using new technologies and tools available that best support the business needs and growth.Participate in the design, development and implementation of effective and quality solutions that resolve highly complex business problems and support business needs.Utilize diverse set of technologies to implement new systems, or enhancements of existing implementations, and ensure sound integration with surrounding components from end to end operational perspective. This could include overhauling our legacy Oracle batch process, legacy C#.net implementation and migrate it to refactor RWH Oracle work process as well as Risk Limit Client 2.0 (Python Platform).Ensure that delivery meets the integrity, quality, performance and reliability requirements by building automated testing and regression suites and use of DevOps principles.To coordinate infrastructure needs for requisitioning Unix and Windows Servers, Cloud based infrastructure, databases and assist actively with documentational requirements covering architecture, security and operational readiness.Be flexible and thrive in an evolving environmentHave broad and deep technical knowledge, typically ranging from front-end UIs through to back-end systemsMust Have Skills:10+ years of strong development experience in .NET8+ years of experience in .NET UI desktop development5+ years of RDBMS Oracle or Postgres DB1+ years of experience working with fluency on Linux environment with Linux command line, and shell script.Experience with DevOps and continuous delivery and deployment methodologies such as bitbucket, Microsoft TFS, Azure CI/CD DevOpsNice-To-Have Skills:Capital Markets experienceRecent experience using PythonExperience in JavaExperience with cloud based application and microservices (Azure or GCP)Exposure to Apache AirflowMarket risk or financial risk experienceBest vs Average:.NET framework, ..NET desktop UI and SQL skillsets are central to the role, as is communication and team fitHave broad and deep technical knowledge, typically ranging from front-end UIs through to back-end systems. More focus on back-end system.Good understanding of object-oriented design and design patterns, micro services architecture and high performance, and multi-threading techniques.Previous capital markets experience would set a candidate apartDegrees or certifications:Bachelor's degree in a technical field such as computer science, computer engineering or related field required.Candidate Review & SelectionStructure and Format: MS Teams Video Interviews1st round: Technical interview with HM and senior developers (1.5 hours)Love coding assessment in first hour. Provide pseudocode for short problem sets.Potential 2nd round with senior leadership (30 minutes) Apply
Senior Security Analyst to conduct risk assessment on IT asset management remediation project for large financial bank - BNSJP00033692
S.i. Systems, Toronto, ON
Our client is looking for a Senior Security Analyst to conduct risk assessment on IT asset management remediation project for large financial bank - BNSJP00033692Location Address: Hybrid (once a week; open to fully remote candidates) - 40 King Street W Contract Duration: ASAP October 31, 2024, possibility of extension Business Group: IT Risk team plays an important role in the Bank’s Three Lines of Defense Framework, providing First Line of Defense for the Global Wealth portfolio on all technology risk domains, including Cyber Security, Data Privacy, Software Lifecycle Management, Capacity, Incident Management, Disaster and Backup Recovery, Third Party Management, Project Management, and Audit & Regulatory issue remediations. The team is looking for an IT Security Analyst to support risk assessment and EOL remediation projects.Responsibilities: Reporting into Local Manager in CanadaDay to day responsibilities by US IT Risk 1b DirectorAssist and conduct the Risk Assessments and RCSAsWrite Risk Acceptances/ExceptionsCollaborate with the IT application owners, Risk Advisors for any US Risk related itemsWork on key risk areas - ITAM, End of Life (Software and Hardware), Vulnerability ManagementAttend meetings where 1b is required for advisory rolesReview the IT Risk dashboard for US related KRIs, usage of excel/spreadsheets for pivots, charts etc.Assist in Management decks creationsMust-Have skills:10+ years of working experience as an IT Security Analyst5-10+ years of Risk Management background within Banking/Financial Institutions (Risk Assessment and Risk Self Control Assessment - RCSAs, writing/reviewing Risk Acceptances)5+ years of working experience with IT Asset Management - Software and Hardware, End of Life Management2-3+ years of working knowledge of Vulnerability and Patch ManagementExperience delivering presentations to stakeholders and individuals at various levels - PowerPoint etc.NOTE: HM is looking for a candidate with an IT Risk background, not 2nd line or Audit.Nice-To-Have Skills:Data Loss Prevention (DLP)Best vs. Average Candidate:Experience with risk assessment and RCSAUS regulatory background (FFIEC, DFS)Education:Post-secondary degree in a technical field such as computer science, computer engineering or related IT field is an asset.Candidate Review & Selection1st round MS Teams video interview - Panel with hiring manager and 2 team members (45 minutes)Potential 2nd round interview70% technical skills and 30% soft skills Apply
Sr. Business Systems Analyst to support customization and integration new features to Salesforce for our large banking client - BNSJP00033741
S.i. Systems, Toronto, ON
Sr. Business Systems Analyst to support customization and integration new features to Salesforce for our large banking client - BNSJP00033741Location Address: Hybrid - Scarborough/Toronto - 2/month (Thursdays, typically)Contract Duration: ASAP to FYE Oct 31, 2024 - approx. 5 monthsStrong possibility of extension & possibility for conversion to FTESchedule Hours: 9am-5pm Monday-Friday; standard 37.5 hrs/weekStory Behind the NeedBusiness group: CRM, Sales & Branch Performance - Performance engineering team, part of Customer Servicing engineering in Scotia Digital, focused on providing solutions that assist front line staff across channels in deepening relationship with customers, providing better service and offering better products to them, and help improve sales & productivity along the way.Project: MVP4 initiative of our Retail Salesforce instance - Salesforce MVP for additional functionalities - within Salesforce, they sell additional features and functionalities - what is required here is customization and integration of existing systems to those featuresScope of project:Leads Management & Prioritization: Delivered in FY23 and provides a prioritized list of Campaigns leads and reporting. Also, cross channel suppression to increase productivity and reduce channel conflict on customer contactCalendar & Agenda: Adding agenda/calendar management functionality, end-to end connectivity, self-generated leads, referrals and new reportsCustomer 360 & Pipeline: Customer 360 and a robust Sales Pipeline system embedded in Salesforce, will eliminate most of the swivel between systems and improve productivity across the network, customer and employee experienceDistributed Marketing & Discovery: Discovery Tool and Distributed Marketing helping our advisors engage with customers at the right time along and standardize how thousands of advisors approach customer discoveryCandidate Requirements/Must Have Skills: 8+ years’ experience as BSA, preferably with at least 3-5 recent experience working within a large highly matrixed complex financial institution Demonstrated experience having worked on a large project with a budget of over $5 million, with competing priorities with multiple stakeholders 3+ years’ experience with JIRA, Confluence, MS Suite Experience working within an Agile frameworkNice-To-Have Skills: Salesforce experience - experience with sub features of Salesforce a strong asset Development experience - to have technical mindset in translating requirements Project management skills - in order to handle diverse projects, often times simultaneously, and meet aggressive deadlinesTypical Day in Role:Perform analysis, design, implementation, modification, and daily functional support of all applications.Works with key stakeholders within all business functions to align technology solutions with business strategiesGathers requirements from business units and translates those to programmers and developersPrepares cost-benefit and return-on-investment analyses to aid in decisions on system implementationDemonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunitiesSupports one or more highly complex business processesWorks on multiple projects as a project team memberServes as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needsServe as a liaison between users and developers to help resolve prod issuesPerform health checks after releases to ensure functionalities have been deployed correctlyEducation:Bachelor's degree in a technical field such as computer science, computer engineering or related field preferredMBA or other related advanced degree an assetAgile/CSM certification an assetSalesforce certification an asset*IF they have a Salesforce certification, please ensure to include the Credly link in the skills matrix / 1st page - https://trailhead.salesforce.com/en/credentials/verification/Best VS. Average Candidate:Ideal candidate at some stage in their career worked as a developer and has that technical mindset which will really help them hit the ground running, has used Salesforce in some capacity, cherry on top would be having worked with one of the large Banks in a similar capacity / type of projectCandidate Review & Selection2 rounds - MS Teams Video Interviews1st with HM - technical interview - 30 minutes2nd with Director/other team member - half technical half culture fit - 45 minutes Apply
ISL 15R - Registry Line of Business Analyst
BC Public Service, Vancouver, BC
Posting Title ISL 15R - Registry Line of Business Analyst Position Classification Information Systems R15 Union GEU Work Options Hybrid Location Multiple Locations, BC CA (Primary)Vancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CASalary Range $57,296.54 - $64,805.30 annually Close Date 5/7/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Health Ministry Branch / Division Health Registries Job Summary A great opportunity to take the next step in your career This position is responsible for: Acting as the first point-of-contact for all incoming calls and emails from Registries stakeholders (e.g. health authority users); Investigating incidents and requests; Maintaining data quality of the Client and Provincial Registries; Merging and unmerging multiple linkage sets; Providing tier 1 support (including response, resolution, and escalation of incidents); Setting up test data; Supplying business and technical expertise to stakeholders; and Testing the Registries applications (including setting up and manipulating test data). Job Requirements: Degree in Information Technology/Information Management or other related field plus 6 months of related experience*; OR Diploma or Certificate in Information Technology/Information Management or other related field plus 1 year of related experience*; OR Other relevant combination of education and/or 2 years of related experience* may be considered. *Related experience includes the following: Providing support to stakeholders for business applications/services. Working in a team-environment. Researching and executing solutions based on online guides and tutorials. Preference may be given to applicants with the following: 6 months experience training or mentoring staff. 6 months experience answering inquires over the phone or email. At least 2 years of experience accessing and updating database information; checking database data quality and correcting as needed. At least 2 years of experience gathering, clarifying and confirming client information. For questions regarding this position, please contact [email protected] .About this Position: Flexible work options are available; this position may be able to work up to 5 days at home per week subject to an approved telework agreement. This position can be based out of any of the location(s) listed above. An eligibility list may be established to fill both current and/or future permanent vacancies. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Information Management/Information Technology
Service Desk Analyst
Aecon Group Inc., Toronto, ON
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety Always. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being. Believe in helping you build your career through our Aecon University and Leadership Programs. Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! What You'll Do Here: Reporting to the Service Desk Team Lead, End User Services, this position is responsible for the administration of all incidents and service requests to ensure timely resolution along with providing front-line support to our end-user community. The Service Desk Analyst will leverage the Information Services team to ensure that customer satisfaction is maintained, service levels are achieved, and quality is not compromised. This role is a 12-Month Contract with the possibility of an extension. Primary contact for answering, evaluating, and prioritizing Service Desk requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies Provide 1st Level Service Desk support to end users on a variety of issues. Responsible to monitor all open requests and incidents to ensure timely resolution, escalating to management for assistance when appropriate Assign requests or incidents to appropriate queues for follow up Responsible to log a ticket for any IS issues received via walk-in, phone, or e-mail in Aecons Service Management Tool (BMC Remedy) Handle problem recognition, by contacting end users to collect information about problems or incidents and lead the user through diagnostic procedures to determine the source of the error Document and communicate knowledge with the rest of the team to improve service levels, by developing and maintaining how-to procedures and knowledgebase articles What You Bring to the Team: Excellent oral and written communication skills. Degree or diploma related to Information Services or equivalent work experience Familiarity with ITIL Foundations is an asset Experience with Incident Management, Problem Management, Knowledge Management, Change Management, or Service Level Management is an asset Ability to clearly communicate technical concepts to non-technical people. Excellent customer service skills Technical knowledge in computer hardware and software configuration Ability to multi-task in a fast-paced environment Ability to act individually and work together with others as part of a team Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures Must have a working knowledge of Windows 10, MS Office 365 products, Microsoft Exchange, and Active Directory Understanding of BMC Remedy, Citrix XenApp, SAP, and Microsoft Teams is also an asset Able to troubleshoot network connectivity, router, access point, and switch issues Can do attitude Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
Bilingual Service Desk Analyst
Aecon Group Inc., Toronto, ON
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety Always. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being. Believe in helping you build your career through our Aecon University and Leadership Programs. Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! What You'll Do Here: Reporting to the Service Desk Team Lead, End User Services, this position is responsible for the administration of all incidents and service requests to ensure timely resolution along with providing front-line support to our end-user community. The Service Desk Analyst will leverage the Information Services team to ensure that customer satisfaction is maintained, service levels are achieved, and quality is not compromised. This role is a 12-Month Contract with the possibility of an extension. Primary contact for answering, evaluating, and prioritizing Service Desk requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies Provide 1st Level Service Desk support to end users on a variety of issues. Responsible to monitor all open requests and incidents to ensure timely resolution, escalating to management for assistance when appropriate Assign requests or incidents to appropriate queues for follow up Responsible to log a ticket for any IS issues received via walk-in, phone, or e-mail in Aecons Service Management Tool (BMC Remedy) Handle problem recognition, by contacting end users to collect information about problems or incidents and lead the user through diagnostic procedures to determine the source of the error Document and communicate knowledge with the rest of the team to improve service levels, by developing and maintaining how-to procedures and knowledgebase articles What You Bring to the Team: Excellent oral and written communication skills. Bilingual Skills (Fluent in French and English) Degree or diploma related to Information Services or equivalent work experience Familiarity with ITIL Foundations is an asset Experience with Incident Management, Problem Management, Knowledge Management, Change Management, or Service Level Management is an asset Ability to clearly communicate technical concepts to non-technical people. Excellent customer service skills Technical knowledge in computer hardware and software configuration Ability to multi-task in a fast-paced environment Ability to act individually and work together with others as part of a team Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures Must have a working knowledge of Windows 10, MS Office 365 products, Microsoft Exchange, and Active Directory Understanding of BMC Remedy, Citrix XenApp, SAP, and Microsoft Teams is also an asset Able to troubleshoot network connectivity, router, access point, and switch issues Can do attitude Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
Senior Java (Springboot/Struts) Developer to deliver risk management system solution for large financial bank - BNSJP00033823
S.i. Systems, Toronto, ON
Our client is looking for a Senior Java (Springboot/Struts) Developer to deliver risk management system solution for large financial bank - BNSJP00033823Location Address: Hybrid (biweekly/ as needed), 44 King Street WContract Duration: 6 months, possibility of extension or conversionBusiness group: Global Wholesale, Wealth, and Risk Technology - Market Risk team, responsible delivering system solutions for Global Risk Management. Project: End of Life Software remediation for SAG-GC; The successful candidate will work closely with various stakeholders including business partners in risk management & financial engineering, business analyst, architecture, and infrastructure and support to understand business requirements and drive the design of quality technical solutions that best support the business need utilizing latest technology.Typical Day in Role:The candidate will be responsible for the effective design, development, and delivery of highly complex applications with focus on accuracy, performance, security and user experience. Utilizing a variety of technologies stack including Java, Oracle PL/SQL, Python, and more, and with application deployed on private and public cloud (Azure).Work with Sr. Management/Director of the team to drive strategy to transform and modernize our market risk management platforms using new technologies and tools available that best support the business needs and growth.Participate in the design, development and implementation of effective and quality solutions that resolve highly complex business problems and support business needs.Utilize diverse set of technologies to implement new systems, or enhancements of existing implementations, and ensure sound integration with surrounding components from end to end operational perspective. Ensure that delivery meets the integrity, quality, performance and reliability requirements by building automated testing and regression suites and use of DevOps principles.To coordinate infrastructure needs for requisitioning Unix and Windows Servers, Cloud based infrastructure, databases and assist actively with documentational requirements covering architecture, security and operational readiness.Be flexible and thrive in an evolving environmentPrimarily involved in web application update (front end development), and will be supporting other development initiatives as needed.Must Haves:10+ years of strong development experience in Java, Spring boot5+ years’ experience using Apache Struts hands-on3+ years of experience in Python with knowledge of data frames and at least one Python web framework (e.g. Flask)10+ years of RDBMS such as MS SQL1+ years working experience of Apache TomcatRecent experience working with fluency on Linux environment with Linux command line, and shell script.Experience with DevOps and continuous delivery and deployment methodologies based off bitbucket, Microsoft TFS, Jenkins.Nice-To-Have Skills:Experience with cloud based application and microservices (Azure or GCP) would be an asset.Exposure to Apache Airflow would be an asset.Market risk or financial risk experience is a nice to haveBest vs Average: Have broad and deep technical knowledge, typically ranging from front-end UIs through to back-end systems. More focus on back-end system. Must have skillsets are all critical to supporting active development initiatives and are prioritized. Springboot and Struts are of the highest priority, followed by Python (which will be used regularly as well).Degrees or certifications:Bachelor's degree in a related field requiredCandidate Review & Selection:Structure and Format: MS Teams Interview- 1st round: Video interview with HM and developer. Technical interview with problem solving (60 mins)- 2nd round: Potential director interview Apply