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Analyst - Procure to Pay
Loblaw Companies Ltd - Head Office, Winnipeg, MB
Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. What you’ll do:Participate and lead in the development and implementation of projects, policies, and/or procedures, aimed at improving end to end Supplier managementOwn the investigation and root cause analysis of inquiries from internal and external partnersExplore new ways of approaching business processes to lead change and mitigate/eliminate potential inquiresPartner with Finance, Operations, and Business partners to understand of business processes as they relate to financial reportingAnalyze large amounts of information from multiple sources/systems and produce simple and easy-to-understand explanations and action plansFacilitate meetings and establish relationships with Suppliers and various internal business partnersLook at proactive metrics to detect and resolve issues with the P2P pipeline including, but not limited to, open and aging GRIR, EDI transmission issues, Store and DC receiving issues, P&L lines, EDI, and data issues.Support Suppliers and Procurement teams with Costing, and Vendor Income analysis and projectsWhat you are:Curious Approach - you ask questions, make linkages between business processes, and challenge existing processesPositive, you have an eagerness to learnAnalytical thinking and problem-solving skills with an ability to innovate and contribute to changeShares knowledge, and ideas with team mates Able to communicate and present information in a clear, concise formatCompletes tasks on time and accurately, takes ownership for work, demonstrates initiative, and is eager for new tasks and responsibilitiesSelf-starter, able to grasp and understand business concepts, think independently, and take initiative required to resolve issuesStrong organizational and time management skills, able to participate in projects and prioritize work to meet goalsWhat you have done:Bachelor’s Degree or Post-Secondary education in Business, Accounting, or Finance related subject areas or 3-5 years of relevant work experience in the retail food industry or the above subject areasStrong analytical skills - ability to synthesize tremendous amounts of data, write reports, and develop presentations that clearly communicate findings, including delivering presentations to a variety of business partnersStrong written and verbal communication skillsAdvanced MS Office skills (Excel, Access, PowerPoint)Previous working experience with SAP, VBA, and SQL is considered an assetUnderstanding of accounting and financial processes and connecting dots between Finance and Business functionsProven track record to plan, organizing, and prioritizing numerous tasks with conflicting priorities and consistently delivering on-time and accurate resultsBeing bilingual in French is considered an asset.Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Please Note:Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
102441 - CST Business Support Analyst - Testing
Vancouver Coastal Health, Vancouver, BC
CST Business Support Analyst - Testing Job ID 2023-102441 City Vancouver Work Location CST - 590 W. 8th Home Worksite 00 - Excluded - VCHA Additional Sites some travel may be required Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Term Specific Job Status Temporary Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Health Information Management Salary Grade 07 Min Hourly CAD $38.13/Hr. Max Hourly CAD $54.82/Hr. Shift Times 0830 to 1630 Days Off Saturday, Stats, Sunday Work Schedule Details Shifts may include 24 hr support, some weekends, on call rotations End Date 7/10/2024 Position End Date - Incumbent Position ends on the listed end date or upon the return of the incumbent. Salary The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr. Job Summary Come work as CST Business Analyst with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for an CST Business Analyst - Testing to join the CST Project team. Apply today to join our team! About the The Clinical & Systems Transformation (CST) Project The Clinical & Systems Transformation (CST) Project is one of the largest health care projects in British Columbia's history. It is a joint undertaking between Vancouver Coastal Health, the Provincial Health Services Authority and Providence Health Care to complete a significant transformation of clinical practices and systems. This is an exciting initiative that will deliver key benefits for our patients, health care providers and health organizations. As a CST Business Analyst - Testing with Vancouver Coastal Health you will:Provide guidance to senior staff to determine requirements for new health informatics initiatives, including performance measurement and reporting, and program development.Document and analyze processes, gather requirements, perform best practice reviews, gather data to support, prioritize and align business case development and requests, and perform current state assessments and gap analysis on initiatives.Liaise with a broad spectrum of clinical, IT and business stakeholders and leaders to assist in translating technical issues into a single, shared and realistic vision. Qualifications Education & ExperienceBachelor’s Degree in Business Administration, Clinical Informatics or related discipline.Minimum of five (5) years’ recent, related experience in health care or information management, or an equivalent combination of education, training and experience.Master’s degree preferred.Understanding of Excluded/Non Contract and Collective Agreement terms across the Health Authorities in the ProvinceComprehensive understanding of staff scheduling systems used across the Health Authorities Comprehensive understanding of timekeeping policies related to maintaining payroll recordsKnowledge & AbilitiesSuperior analytical skills , documentation, workflows, including the ability to comprehend, analyze and resolve complex issues. Highly developed business writing and verbal communication skills with the ability to document work appropriately. Knowledge of project structures; business case development; documentation of workflows; health care setting and analytical tools.Demonstrable skills handling change requests, impacts, and tracking tasks, actions, risks, issues and impacts.Resourceful; well-organized; systematic analysis; strategic thinking; critical thinking; attention to detail; leadership and management skills. Technical writing experience is considered an asset.Knowledge of information technology applications and outcomes achieved through new platformsDemonstrated ability to exercise good judgment and initiative, deal with frequent changes; make decisions for a wide variety of complex business matters.Demonstrated ability to use database, spreadsheet and word processing software at an advanced level. Physical ability to perform the duties of the job. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
ERP Support analyst
Commsoft Technologies - Fidelio, Montreal, QC
ERP Support AnalystAre you passionate about technology and business processes? Would you like to be part of a growing company that cares about the well-being and fulfillment of its employees? The position of ERP Support Analyst is perfect for you! Our missionAt Fidelio, we help small and medium-sized businesses grow and become more competitive. How do we do this? By helping them optimize their business processes with our integrated management system. Well-established in Quebec for over 20 years, we're now expanding rapidly into the Ontario market.What we'd like to offer you :Flexible schedules with the possibility of finishing at noon on FridaysRemote workCompetitive compensationOngoing training and mentoringInsurance and a group RRSPMonthly social activities!Your future responsibilities :Continuously develop and update knowledge of the range of solutions offered;Handle front-line service requests from customer-users (by telephone or e-mail);Analyzes the nature of the request, qualifies it, diagnoses the problems raised using a problem-solving and active listening approach;Documents and updates all data relating to interactions with the user and other resources involved, in accordance with established procedures;Reproduces technical problems experienced by users, where appropriate;Communicates with internal specialists to find optimal solutions to problems raised, and consults all available tools to identify and implement solutions;Informs, advises and instructs customers to solve first-level problems;Refers problems that cannot be resolved immediately to the appropriate departments;Participates in problem documentation, knowledge transfer and other procedural and methodological documents;Participates in the identification and implementation of new work methods to improve efficiency and customer experience.What we're looking for : A degree specialized in information technology or a field relevant to the role, or a combination of training and experience relevant to the role;One (1) to two (2) years' experience in providing technical support to users, or as a user of integrated management software in a company (ERP system);SQL knowledge;Ability to communicate well and explain needs and appropriate technical solutions to our customers;Autonomy, team spirit and sense of responsibility;Knowledge of SME reality;Patience, self-control and empathy;Proficiency in MS Office suite;Ability to work on several projects simultaneously, sometimes to tight deadlines;Exceptional and positive internal/external customer approach, focused on coaching and problem-solving;Excellent oral and written communication skills in French and English.Do you have the profile we're looking for? It's time to apply!
Audit Analyst- First Nations, Metis, Intuit Candidates
BMO, Toronto, ON
Application Deadline: 06/16/2024Address:100 King Street WestInviting all First Nations, Métis and Inuit candidates to apply!Hybrid- 2 days in officeAudit Analyst - Inviting all First Nations, Métis and Inuit candidates to apply!Conducts audit engagements to critically assess management and internal control processes, approving the nature, extent and timing of the audit, its execution and the formulation of insightful audit reports. Reports on audits to provide clear, concise and memorable insights on issues and potential issues to assist management in fulfilling mandates. This work provides vital assurance to the Board of Directors and senior management on the quality of internal control systems and reduces the risk of loss and reputational damage to the Company. This work is instrumental in identifying unacceptable/high risk circumstances that could lead to material impact on profitability or reputation. Provides independent assurance on the quality and effectiveness of internal control, risk management, and governance systems and processes to support senior management and the Board in protecting BMO and its reputation.*Inviting all First Nations, Métis and Inuit candidates to apply!Conducts advisory engagements and other engagements as required.Executes audits in full recognition of the risks of the group that encompass the inherent risks, control risks and internal/external environment and regulatory risks. This may encompass individual audits and broader capstone audits of Enterprise level functions/processes.Conducts advisory engagements and other engagements as required.Determines impact of changing strategies, tactics, risks and initiatives on audit, advisory and investigative services.Identifies and evaluates the impact of new and emerging technology and technology risk on the organization's processes and control environment.Utilizes data analytics in advisory engagements to improve quality and efficiencies.Develops an awareness of business strategies, policies and standards providing meaningful insights based upon knowledge and research which will continue to improve the Enterprise management and control processes.Maintains the independence of the audit practice and its personnel.Develops insightful discussion points contributing to audit reports that provides fair and balanced assessment of governance, risk and control processes based on audit work performed. Deliverables must be objective, clear, concise and timely.Identifies control deficiencies and provides a fair and balanced assessment of their magnitude.Maintains working knowledge of the industry, regulatory, broad economic environment, and internal environment, as to the development of new strategies and plans, opportunities and risk, to obtain an understanding of the control environment.Ensures that all audit procedures executed are conducted in accordance to Corporate Audit Methodology as confirmed by it's Quality Assurance program and/or regulatory examination results.Applies sound judgement in the execution of the assigned work and ensures open lines of communication.Develops and maintains good working relations with key stakeholders.Actively monitors change management initiatives and identifies potential risks.Actively participates and supports Corporate Audit change initiatives.Maintains and enhances professional audit qualifications in line with industry standards.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 4 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Professional designations or business designation such as CIA, CPA-Audit.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Hybrid- 2 days in officeGrade:6Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
First Nations/Métis/Inuit Candidates- Senior Analyst/Manager/Senior Manager, SR&ED TMT Remote/Hybrid
Deloitte, Edmonton, AB
Job Type:Permanent Reference code:125820 Primary Location:Toronto, ON All Available Locations:Toronto, ON; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kanata, ON; Kitchener, ON; Langley, BC; Moncton, NB; Ottawa, ON; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Vancouver, BC; Vaughan, ON; Victoria, BC; Windsor, ON; Winnipeg, MB Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Be encouraged to deepen your technical skills...whatever those may be. Have many careers in one Firm. Partner with clients to solve their most complex problems Are you passionate about making a meaningful impact on the corporate landscape while celebrating and promoting Indigenous cultures? If you're on the lookout for a role that's not only fulfilling but also leaves a lasting imprint, Deloitte extends a warm invitation for you to become an integral part of our team specializing in SR&ED (Scientific Research and Experimental Development) Technology, Management, and Telecommunications. In our vibrant and collaborative workplace, your contribution will be pivotal as a Senior Analyst, Manager, or Senior Manager (level dependent on experience) within Deloitte's esteemed Global Investment & Innovation Incentives (Gi3) team.We actively encourage applications from Indigenous (First Nations, Inuit, Métis) candidates for this role. This role can be done remotely, with some travel potentially required. Our Purpose and Reconciliation Action Plan: At Deloitte, our commitment is fueled by a purpose to create a meaningful impact for our clients, our people, and our communities by facilitating access to knowledge. For nearly three decades, we have collaborated with Indigenous leaders, communities, and organizations, investing our time and professional skills. Our goal is to dismantle barriers, whether in education or employment, in order to construct an inclusive and sustainable future for all. Rooted in a vast community of Indigenous and ally voices and underscored by our recent achievement of a Silver level certification in the PAR program from the Canadian Council for Aboriginal Business, we persistently work towards advancing reconciliation. This commitment permeates all facets of our firm and is steered by our comprehensive Reconciliation Action Plan .What will your typical day look like?Ever wondered what a day as a Senior Analyst/Manager/Senior Manager in SR&ED at Deloitte entails? Step into a role that transcends the ordinary, where each day unfolds as an opportunity to inspire impactful transformations. Here's a glimpse into the impactful activities that will fill your calendar: Embarking on Core Skill Development: Your journey begins with a focused effort on developing foundational skills in preparing SR&ED tax incentive claims, guided by the mentorship of seasoned practitioners. Immerse yourself in a dynamic learning environment, laying the groundwork for a robust skill set tailored to the intricacies of tax incentives. Expanding Your Horizon: As your expertise blossoms, so does your role. Seamlessly transition into scoping and interviewing, navigating the intricacies of audit defense, and mastering the art of sales, all within the specialized domain of SR&ED tax incentives. These experiences will not only diversify your skill set but also position you as a multifaceted professional ready for any challenge within the tax landscape. Building Lasting Connections: Forge deep and meaningful relationships with clients as you cultivate partnerships essential to their success in navigating tax incentives. Your role isn't just about transactions; it's about building trust and understanding, fostering connections that go beyond the numbers to deliver comprehensive tax solutions. Navigating Complex Projects: Elevate your skills by delving into more complex and strategic SR&ED projects. As you navigate these challenges, you'll evolve into a trusted business advisor within the tax realm, gaining a panoramic view of business challenges and solutions that extend far beyond the typical SR&ED landscape. About the teamDeloitte's Global Investment & Innovation Incentives (Gi3) team stands as the forefront of innovation incentives, not just in Canada but globally. We take pride in guiding companies to enhance their competitiveness through strategic financial advice supporting technology innovation. Beyond contributing to our Gi3 efforts, you'll also have the enriching opportunity to join our rapidly growing Indigenous community at Deloitte. This community comprises diverse talents from Indigenous backgrounds (First Nations, Inuit, Métis) spread across various service lines across Turtle Island. Benefits: At Deloitte, we recognize the pivotal role a supportive and inclusive workplace plays in the well-being and success of our team members. As part of our steadfast commitment to fostering a healthy work-life balance and acknowledging the diverse needs of our employees, we extend a range of unique benefits, in addition to the standard health, dental, and pension offerings. These include: Paid Indigenous Cultural Days : Deloitte acknowledges the importance of cultural connections. We provide two paid and three unpaid Indigenous Cultural Days, allowing Indigenous team members to celebrate their culture and traditional practices, without having to take personal time off. Generous Time Off : Enjoy a total of 39+ days off throughout the year, which includes a combination of vacation days, wellness days, and Deloitte Days. We believe in the importance of taking the time you need for rest, relaxation, and personal well-being. Mental Health Support : We prioritize mental health and well-being by offering $4000 in mental health support. Wellness Dollars : Deloitte provides $1300 in wellness dollars to each employee every year that can be dedicated to Indigenous wellness-related benefits, such as traditional medicines, traditional healers, or elders. Flexible Ways of Work : Not interested in working directly on-site in one of our offices? Many Deloitte roles allow you to work remotely directly from home. This means the opportunity to stay in community and work tax-exempt for those who qualify. Interested in going into our offices? We have worked to ensure our offices feel inclusive for all - including many having designated smudge rooms, and Downie Wenjack Legacy Spaces. Indigenous Employee Resource Groups : Explore our diverse communities at Deloitte, such as the Indigenous and Allies Community, Indigenous Community, and the Indigenous Professional Circle. These inclusive spaces are designed for Indigenous team members to regularly connect, attend events, and share experiences. And much more!Enough about us, let's talk about you Self-identify as Indigenous (First Nations, Inuit, and/or Métis) Bring at least 5 years of experience in a software, hardware, or telecommunications technology development role. Proven ability to build rapport and communicate effectively with both non-technical client management and their technical staff within the tax landscape. Effective verbal and written communication skills, allowing you to convey information quickly, persuasively, and concisely in the context of tax advisory. Ability to work independently within a high-performance team in the tax domain, demonstrating autonomy and effectiveness within a collaborative and dynamic environment. Total RewardsThe salary range for this position is $68,000 - $102,000 (Senior Analyst), $84,000 - $140,000 (Manager) or $116,000 - $215,000 (Senior Manager), and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Developer, Equity, Telecom, Telecommunications, Manager, Technology, Finance, Management
117999 - Functional Analyst - RPA
Vancouver Coastal Health, Vancouver, BC
Functional Analyst - RPA Job ID 2024-117999 City Vancouver Work Location 590 Finance - 3rd Floor Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Information Technology Salary Grade 07 Min Hourly CAD $38.13/Hr. Max Hourly CAD $54.82/Hr. Shift Times 0900-1700 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr. Job Summary Come work as a Functional Analyst with Vancouver Coastal Health (VCH)! Our Data & Analytics Team is looking for an RPA Funtional Analyst to support our robotic process automation initiatives. The successful candidate will be proficient at analyzing existing processes, identifying areas for automation and assessing the suitability of RPA implementation based on detailed business requirements and workflow documentation. The role involves risk assessment, testing, and quality assurance to ensure smooth deployment, and ongoing monitoring for continuous improvement. The RPA business analyst will also play a role in change management, preparing end-users and ensuring compliance with organizational policies. As a Functional Analyst with Vancouver Coastal Health you will:Leverage business and technical knowledge to ensure that assigned business systems effectively support business strategies, objectives, processes and practices for an assigned business area.Be responsible for ensuring that functional Business Systems issues are resolved effectively and in a timely manner and continually look for opportunities to maximize usage of the system to ensure on-going business process improvement.Be the primary point of contact for the designated business area users (Employee Engagement/Human Resources, Scheduling & Timekeeping, Finance, Payroll, Supply Chain, Accounts Payable and Revenue Services, etc) across Vancouver Coastal Health (VCH) and Providence Health Care (PHC), and acknowledged as the expert in the designated Business Systems’ modules and work with stakeholders to streamline and standardize processes and implement best practices.Work with users to troubleshoot system problems, test system solutions, establish clear lines of communication and ensure clear visibility to critical functional issues.Work closely with IMIS team members to address technical issues and works with other corporate departments as well as counterparts in other business areas to mitigate risk around shared elements and critical system dependencies.Ensure established operating standards and policies are adhered to.Configure system changes affecting system processing and changes to common data elements shared across modules, write queries to pull information from the system and conduct system audits to ensure data integrity.Identify opportunities to further take advantage of the system and keep up to date with new and upcoming functionality. Provide technical leadership and direction to Analysts as required and provide advice and system recommendations to business area team members and other corporate department stakeholders. Qualifications Education & ExperienceBachelor’s Degree in a related discipline supplemented by related Information Systems courses.Minimum of five (5) years’ recent related experience within a large organization with an emphasis on business systems and reporting an equivalent combination of education, training and experience.Extensive experience with complex Business systems, project planning and control are essential.Knowledge & AbilitiesExpertly applies knowledge of business system modules relating to the designated business area (Employee Engagement/HR, Scheduling & Timekeeping, Finance, Supply Chain, Payroll, Accounts Payable and Revenue Services, etc.) and maintains an understanding of interdependencies with other modules.Uses an understanding of business functions and processes in order to enhance business processes and create efficiencies through enterprise application systems.Maintains a strong sense of ownership and a results-oriented attitude to continually improve processes and systems, enhance efficiency and contribute to overall organizational success.Uses strong communication skills and the ability to establish and maintain strong communication channels with stakeholders.Applies solid technical and troubleshooting abilities in the provision of Business Systems & Integrations support.Exercises strong initiative, self-direction and problem solving abilities to identity gaps and opportunities for improvement.Keeps abreast of technological changes, anticipates opportunities and ensures readiness for future technology changes and enhancements.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Analyst, Actuarial Insurance Solutions - New Grad 2025 - Multiple Locations
Deloitte, Toronto, ON
Job Type:New Graduate Reference code:125842 Primary Location:Toronto, ON All Available Locations:Kitchener, ON; Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Like many students approaching graduation, you are probably thinking 'what now'? Well, why not start off by launching your career with the one firm where you can make a bigger impact than you ever thought possible. What will your typical day look like? Our Actuarial and Insurance Solutions (AIS) practice will not just offer you a typical actuarial role. You will build innovative solutions to advance the actuarial field in addition to developing a deep knowledge of actuarial technical concepts and understanding the issues that will affect our clients. More specifically, a career in AIS will offer you the opportunity to: Work in a fast growing and challenging environment with a diverse set of people who are eminent in their respective technical field Develop cutting-edge solutions in collaboration with our teams and with clients Continue your professional development to reinforce and expand your chosen career path Work with high profile clients on a variety of Canadian and international engagements About the team The Assurance practice's value statement, or more simply, why we exist, is to "Build and elevate trust to help create a more resilient and sustainable tomorrow." The AIS practice is a multi-disciplinary and cross-functional service line that engages with clients across the Life, Property & Casualty, and Pension industries. Our Canadian team is part of Deloitte's worldwide actuarial network, which includes over 1,500 actuarial professionals working in 43 countries. Our service line performs client engagements that include, but are not limited to, technical actuarial work, enterprise risk management, actuarial process re-engineering, regulatory advisory, pension de-risking, predictive analytics, and M&A due diligence. AIS is also part of Deloitte's insurance sector practice and provides a wide range of services that go beyond the actuarial discipline. Our main objectives as a practice is to meet our clients' evolving needs and develop solutions that can help them take the next step in an industry being disrupted by emerging technology, stringent regulations, and changing customer needs. Enough about us, let's talk about you In this role, the expected qualifications are: Working towards completing a post-secondary degree or diploma in the fields of actuarial sciences, mathematics, risk management or a related field & significant progress towards ASA preferred (passed at least two SOA or CAS actuarial exam) Aptitude to synthesize quantitative analysis and effectively relay this information to others Research, financial analysis, analytical and problem-solving skills Demonstrated capabilities in team work, leadership, strong written and verbal communication skills Strong Computer skills - Microsoft Office (Excel, Access, etc.), Internet search tools, AXIS, etc Ability to build rapport within the practice and deliver high-quality work under time constraints Shows a keen interest in the latest developments in the insurance industry and exhibits passion in driving innovation in the actuarial field Shows a commitment to the insurance/risk management/data analytics fields through relevant classes/project work, past employment, and/or case competitions A strong entrepreneurial spirit who takes initiative in finding new work within the actuarial team Total Rewards The salary range for this position is $48,500 - $85,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver. Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm‐wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure. Our promise to our people: Deloitte is where potential comes to life Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be. Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.The next step is yours Apply today! Deadline to Apply:April 30, 2024, at 11:59 PM ETTo be considered, you must submit your cover letter, resume and unofficial transcript in ONE PDF document At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Accounting, Risk Management, Quantitative Analyst, Developer, Law, Finance, Data, Technology, Legal
Analyst, Actuarial Insurance Solutions - Co-op/Intern 2025 - Multiple Locations
Deloitte, Toronto, ON
Job Type:Co-op/Intern Reference code:125843 Primary Location:Toronto, ON All Available Locations:Toronto, ON; Kitchener, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Are you a current student looking to pursue either a Co-op term or Internship? Well, why not start by launching your career with the one firm where you can make a bigger impact than you ever thought possible. What will your typical day look like? Our Actuarial and Insurance Solutions (AIS) practice will not just offer you a typical actuarial role. You will build innovative solutions to advance the actuarial field in addition to developing a deep knowledge of actuarial technical concepts and understanding the issues that will affect our clients. More specifically, a career in AIS will offer you the opportunity to: Work in a fast growing and challenging environment with a diverse set of people who are eminent in their respective technical field Develop cutting-edge solutions in collaboration with our teams and with clients Continue your professional development to reinforce and expand your chosen career path Work with high profile clients on a variety of Canadian and international engagements About the team The Assurance practice's value statement, or more simply, why we exist, is to "Build and elevate trust to help create a more resilient and sustainable tomorrow." The AIS practice is a multi-disciplinary and cross-functional service line that engages with clients across the Life, Property & Casualty, and Pension industries. Our Canadian team is part of Deloitte's worldwide actuarial network, which includes over 1,500 actuarial professionals working in 43 countries. Our service line performs client engagements that include, but are not limited to, technical actuarial work, enterprise risk management, actuarial process re-engineering, regulatory advisory, pension de-risking, predictive analytics, and M&A due diligence. AIS is also part of Deloitte's insurance sector practice and provides a wide range of services that go beyond the actuarial discipline. Our main objectives as a practice is to meet our clients' evolving needs and develop solutions that can help them take the next step in an industry being disrupted by emerging technology, stringent regulations, and changing customer needs. Enough about us, let's talk about you In this role, the expected qualifications are: Working towards completing a post-secondary degree or diploma in the fields of actuarial sciences, mathematics, risk management or a related field & significant progress towards ASA preferred (passed at least two SOA or CAS actuarial exam) Aptitude to synthesize quantitative analysis and effectively relay this information to others Research, financial analysis, analytical and problem-solving skills Demonstrated capabilities in team work, leadership, strong written and verbal communication skills Strong Computer skills - Microsoft Office (Excel, Access, etc.), Internet search tools, AXIS, etc Ability to build rapport within the practice and deliver high-quality work under time constraints Shows a keen interest in the latest developments in the insurance industry and exhibits passion in driving innovation in the actuarial field Shows a commitment to the insurance/risk management/data analytics fields through relevant classes/project work, past employment, and/or case competitions A strong entrepreneurial spirit who takes initiative in finding new work within the actuarial team Total Rewards The salary range for this position is $48,000 - $74,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver. Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: flexible work arrangements and a hybrid work structure. Our promise to our people: Deloitte is where potential comes to life Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be. Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.The next step is yours Apply today!Deadline to Apply: April 30, 2024, at 11:59 PM ETTo be considered, you must submit your cover letter, resume and unofficial transcript in ONE PDF document At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Accounting, Quantitative Analyst, Risk Management, Developer, Equity, Finance, Data, Technology
ISL 27R - Senior Technical Analyst - Closing date extended
BC Public Service, Surrey, BC
Posting Title ISL 27R - Senior Technical Analyst - Closing date extended Position Classification Information Systems R27 Union GEU Work Options Hybrid Location Multiple Locations, BC CA (Primary)Prince George, BC V2N4P7 CARichmond, BC V7C 4M9 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CASalary Range $88,636.83 - $101,099.95 annually which includes a 9.9% Temporary Market Adjustment* Close Date 4/8/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Citizens' Services Ministry Branch / Division Service BC, IDIM Job Summary An excellent opportunity to join this dynamic team and apply your technological skillsMINISTRY OVERVIEWDedicated to making life better for British Columbians, the Ministry of Citizens' Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC , and delivers the digital face of government at www.gov.bc.ca . CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt, and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector. In addition, the ministry manages the Province's real estate assets, technology systems and equipment, and leverages procurement to increase business opportunities and create rewarding jobs that contribute to local economies and benefit individuals, families, and communities. A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best.DIVISION OVERVIEWService BC is government's chief provider of services to B.C. residents and businesses. The work of the division enables the design and delivery of accessible, responsive, and cost-effective services, making it easier for British Columbians and businesses to interact with government. Through a provincial network of 65 in-person offices and the Provincial Contact Center, Service BC provides approximately 300 government services for more than 40 partner ministries and agencies. Our team member's unwavering commitment to an ethic of service has driven consistently high people and business satisfaction rates. In support of the division's overarching goal of providing residents and businesses with seamless, multi-service access to government programs, the Division's service offerings are marketed to partner ministries and the broader public sector to expand our continuum of services and leverage common platforms. Within Service BC, our vision is to deliver innovation, value, and service excellence to the people of British Columbia, with the aspirational goal of becoming a best-in-class public service delivery organization. Our people and our culture are important to us. As a team, we are motivated to deliver an excellent service experience to British Columbians, businesses, colleagues, peers, clients, and partners. We believe in being kind and helpful and are committed to delivering "Service with Heart".BRANCH OVERVIEWThe Provincial Identity Information Management (IDIM) Branch provides ministries and broader public service organizations with identity, authentication and integration technologies and services to enable employees, businesses and citizens to have access to government programs, services and information - either in person or online. IDIM Technical Operations manages the application and infrastructure operations for all IDIM services, configuration of services to meet client needs, providing middle tier support for all IDIM production services, and providing technical expertise for projects.JOB SUMMARYThe purpose of this position is to administer and maintain the infrastructure technology products and related services supporting the BC Services Card identity authentication platform. They work to develop and establish computer systems infrastructure technology policies, procedures and standards for the Provincial Identity and Information Management Program's (IDIM) Technical Operations team. This includes daily monitoring and Tier 3 support of IDIM's messaging service providing advice and counsel to branch and ministry staff, clients and vendors.Job Requirements: Education• Bachelor's degree (or higher) in the computer science field and two (2) years' *related experience; OR • Diploma in the computer science field and three (3) years' *related experience; OR • Certificate or coursework in the computer science field and four (4) years' *related experience; OR • An equivalent combination of education and *related experience may be considered.Experience*Related experience must include EACH of the following: • Experience in assessing customer requirements, developing and implementing technical and business solutions. • Experience coordinating resolution of technical and business problems while managing multiple tasks and priorities. • Experience in design and development in a complex application environment, supporting a large, diverse, corporate business enterprise. • Experience in Oracle/SQL (expert level). • Experience in managing data interfaces for exchanging data with partners.Preferred RequirementsPreference may be given to applicants with one (1) or more of the following: • Experience working on identity management related projects and initiatives. • Experience working with: o SAML o OpenID Connect o Single Sign on - Web Access Management technologies: SiteMinder o Java, Tomcat, Apache o RHEL o General Linux Command line o Various Network Protocol (NTFS, SFTP, HTTPS, XML, JSON) o Encryption and digital signatures o Continuous Integration, Continuous Delivery (CI/CD) such as Selenium, JenkinFor questions regarding this position, please contact [email protected] .About this Position: AmendmentMarch 28, 2024: Posting closing date extended to April 8, 2024 Currently there is one (1) permanent opportunity available. The position headquarters will be Victoria, Vancouver, Richmond, Surrey and Prince George. This position can be based out of any of the locations listed above. Flexible work options are available; this position may be able to work up to 5 days at home per week subject to an approved telework agreement. An eligibility list may be established to fill future permanent and/or temporary vacancies across the Ministry of Citizens' Services. Please refer to MyHR for more information on Temporary Market Adjustments . Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO- Please do not submit a cover letter as it will not be reviewed.Resume: YES- Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. Your resume may not be used for initial shortlisting purposes.Questionnaire: YES- You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Information Management/Information Technology
Jr. Business Intelligence Analyst to support Digital Channels for our large banking client - 61888
S.i. Systems, Toronto, ON
Jr. Business Intelligence Analyst to support Digital Channels for our large banking client - 61888 Location: Downtown Toronto (hybrid - min one day per week, typically Mondays)Duration: 12 months (possibility of extension or FT) Job Description:The Analyst is responsible for developing automated, scalable reporting and analytics solutions for Canadian P&BB. This position will support omni-channel analytics through delivery of reporting, insights and measurement in line with Enterprise strategy and Digital Acceleration.The incumbent will act as reporting and analytics subject matter expert for the Digital Channels portfolio, combining both business and technology acumen to generate and maintain reporting in various forms (ad-hoc analyses, data visualization, self-serve BI).The analytics is primarily on Customers’ Online and Mobile banking features usage to improve engagement. Job Responsibilities:• Build Power BI Dashboards from scratch and maintain existing reporting• Data curation - extracting data from multiple sources, manipulating and validation using database tools. Must have SAS, SQL skills and experience• Develop in-depth understanding of the bank's data and systems (IDP, CAD, Adobe)Must Have Skills:3+ years experience in a business intelligence/ ETL, analytics role3+ years experience in banking/finance industryStrong experience within data preparation, data analysis, and statistical tool sets including but not limited to SQL, SASUniversity degree in a related field Nice to Have Skills:Power BI, SQL certificates a nice to havePrevious experience in data management/data architecture an assetPrevious developer (Power BI) experience an asset Interview Process:First Round - 30 Teams meeting with HMSecond Round - 30 min Teams meeting with HM and Senior HM Format will consist of behavioral and getting to know you type and analytic (SQL) questions. Apply
ADMN O 21R - Contract Management Analyst - Closing date extended
BC Public Service, Surrey, BC
Posting Title ADMN O 21R - Contract Management Analyst - Closing date extended Position Classification Administrative Officer R21 Union GEU Work Options Hybrid Location Kamloops, BC V2H 1B7 CAMultiple Locations, BC CA (Primary)Prince George, BC V2N4P7 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CASalary Range $67,728.87 - $77,012.22 annually Close Date 4/3/2024 Job Type Regular Full Time Temporary End Date 11/30/2024 Ministry/Organization BC Public Service -> Citizens' Services Ministry Branch / Division Facilities Contract Management/Real Property Division Job Summary Bring your contract management and analysis expertise to this exciting career opportunity.MINISTRY OVERVIEW Dedicated to making life better for British Columbians, the Ministry of Citizens' Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC , and delivers the digital face of government at www.gov.bc.ca . CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector. In addition, the ministry manages the Province's real estate assets, technology systems and equipment, and leverages procurement to increase business opportunities and create rewarding jobs that contribute to local economies and benefit individuals, families, and communities.A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best.BRANCH OVERVIEW The Facilities Contract Management Branch (FCM) manages several facilities contracts for the Province of British Columbia. FCM works with RPD, service provider partners, and Province Clients to ensure the successful delivery of facilities management services across the Province. FCM provides expert facility contract knowledge with a focus on continual improvement through collaboration and innovation.FCM's focus is on relationship management and the interpretation, administration, and management of contracts to ensure all parties receive the benefits of the terms and conditions. Staff work directly with clients (other Ministries), CBRE Limited, P3 partners, and other RPD (Real Property Division) branches and departments. FCM provides expert facilities management contract knowledge to define or clarify expectations of our service providers and alignment to the roles and responsibilities across the division. Through continuous improvement and with triple bottom line approach, we enable business processes and procedures to be enhanced, integrated, and streamlined wherever possible.JOB OVERVIEW The Contract Management Analyst plays a key role in supporting the division's management of alternative service delivery contracts by providing contractual analysis and relationship management support. The Contract Management Analyst is accountable for providing a broad range of contract interpretation, data analysis and administrative support to FCM's Contract Performance Managers and the branch senior management team.The Contract Management Analyst: Contributes to divisional and client initiatives, operational activities, systems and business processes. Collaborates directly with service provider representatives to monitor the performance of service delivery, track and review contractual submissions, and analyze reporting. Identifies business inconsistencies and supports resolution of contractual and relationship challenges to ensure the effective delivery of facilities management services to Province Clients. Provides subject matter expertise to the branch's contract representatives. Supports the implementation of the division's strategic plan and contributes to achieving triple bottom line objectives of sustainability (economic, social, environmental/ecological) JOB REQUIREMENTS • Degree or diploma in a related discipline (i.e., project management, contract management, financial management, business administration, public administration) AND two (2) years' of *related experience; OR • Certificate in a related discipline (i.e., project management, contract management, financial management, business administration, public administration) AND three (3) years' of *related experience; OR • Post-secondary training or coursework AND four (4) years of *related experience. • Experience with technology tools, including web-based and enterprise-wide applications, including MS suite of desktop applications (Excel, PowerPoint, Word, SharePoint, Teams, and Outlook), and LiveLink.*Related experience must include (a combination of) each of the following: • Experience working with contract documentation, financial management reporting, analysis, and interpretation. • Experience in monitoring the work of contracted service providers or staff resources, including performance evaluation. • Experience researching and analyzing multiple sources of information and developing recommendations with options for decision making. • Experience working in a partner environment managing various internal and external partners, multiple activities under time constraints, conflicting priorities, and competing deadlines.Preference: • May be given to candidates with more than four (4) years of combined related experience.For questions regarding this position, please contact [email protected] .About this Position: AmendmentMarch 26, 2024: Posting closing date extended to April 3, 2024. Currently there is one (1) temporary appointment available until November 30, 2024. A permanent appointment may result from this temporary appointment. Flexible work options are available; this position may be able to work from home a few days a week subject to an approved telework agreement. The position headquarters will be in Victoria, Vancouver, Surrey, Kamloops, or Prince George. An eligibility list may be established to fill future permanent and/or temporary vacancies across the Ministry of Citizens' Services. To learn more about these B.C communities you can click on the Hello BC link here! Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: YES- Please submit a cover letter.Resume: YES- Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES- You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services
ISL 21R - Security and Financial Systems Governance Analyst
BC Public Service, Vancouver, BC
Posting Title ISL 21R - Security and Financial Systems Governance Analyst Position Classification Information Systems R21 Union GEU Work Options Hybrid Location Multiple Locations, BC CA (Primary)Vancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CASalary Range As of April 7, 2024, $69,760.70 - $79,322.69 Close Date 4/9/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Ministry of Finance Ministry Branch / Division CAS/OCG Job Summary An excellent career opportunity to apply your security expertise, analytical and organizational competencies in an innovative environment.The Office of the Comptroller General (OCG) is the lead governance organization for the financial management function in the BC Government. OCG's strategic objectives include setting the strategic direction for government's financial management functions including frameworks, systems and people. It ensures an effective corporate governance framework that supports the delivery of government programs and ensures accountability.The Corporate Accounting Services (CAS) supports the Comptroller General in meeting their broad statutory responsibilities by managing the design, development, delivery, and ongoing support for the mission-critical Corporate Financial System (CFS) for the BC Government.Under the guidance and support of the Senior Team Lead, IM-IT Governance and Strategy, the Security and Financial Systems Governance Analyst will play a key role in safeguarding the integrity of the Province's financial information by: Conducting risk-based reviews of the Branch's internal controls to ensure robust financial data integrity. Overseeing activities related to the Province's financial IT ecosystem, ensuring a secure and efficient system. Coordinating assessments conducted by independent parties, developing action plans based on the findings. Tracking progress on the Branch's strategic initiatives and ensuring alignment with organizational goals. This role demands an understanding of second line-of-defense activities, with a focus on maintaining the highest standards in financial information security.Job Requirements: Diploma in computer science related field OR completion of coursework leading to information security credential; AND One (1) year of experience in applying and actively interpreting information technology management and security best practices and organizational policies; OR An equivalent combination of education, training, and experience. Preference may be given to applicants with one (1) or more of the following: Additional education and/ordesignation: degree, diploma, designation or equivalent in accounting, auditing, and/or risk management. Experience in accounting, auditing, and/or risk management . Experience in assessing or advising on controls and risks for a complex financial or Enterprise Resource Planning (ERP) system. For questions regarding this position, please contact [email protected] .About this Position: Flexible work options are available; this position may be able to work up to four (4) days at home per week subject to an approved telework agreement. This position can be based out of any of the location(s) listed above. An eligibility list may be established to fill future temporary and permanent vacancies. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Information Management/Information Technology
Intermediate Application Support Analyst to support, develop and configure ETRM applications in the oil & gas sector. (Req 8403)
S.i. Systems, Calgary, AB
Our Calgary client is looking for a Intermediate Application Support Analyst to support, develop and configure ETRM applications in the oil & gas sector. (Req 8403)Calgary candidates, 4 days per week in our client's downtown Calgary office. Must Haves:4+ years experience as an Application Support Analyst or Business Systems Analyst providing Tier 3 Support (troubleshooting, development, configuration etc.)Experience supporting Trade Capture and ETRM systems across Crude Oil, Natural Gas, NGLs, Refined Products, Derivative (Allegro, Right Angle, Egistix)Experience supporting critical systems on Linux and Microsoft platformsSystem development using Java, C# .NET/COREExperience supporting systems on Oracle and SQL Server databasesResponsibilities: Tier 3 support, solution and technical requirements, operational tasks, testing, incident management, upgrades and patch execution, test plans, operational support manualsProvide Application solution requirements, to define and support the design, build and operations of application functionalityInterface with partners and vendors for development and support or applications Apply
Senior UNIX Technical Analyst
RBC, Toronto, ON
Job SummaryJob DescriptionWhat is the opportunity?The Senior UNIX Technical Analyst position is responsible for the day to day operations of RBCs UNIX/LINUX estate worldwide. Change and event management will be top priority as well as liaising with clients during troubleshooting sessions. This L1 position will also be responsible for managing vendor engagement for Operating System issues and queries while keeping our L2, and senior management teams up to date. The senior TSA is the first line of client contact and is responsible to ensure that all workflows are completed in an efficient and timely manner.What will you do?This position requires working shifts including days/evening/nights plus weekendsMaintain a very good operational knowledge of the tools required for support of the systems, subsystems and support products.Develop and maintain the necessary skills to support new technology being implemented into the areaProvide technical support for problem analysis/determination to ensure affected components are promptly restored to service & ensures appropriate follow up.Review changes prior to implementation to ensure these will not interfere with service levelsParticipates in the evaluation of new technology via Monthly MPLANSEnsures that strategic applications use proper technology within RBCs long term architectural directionMaintains an excellent understanding of RBC technologyWhat do you need to succeed?Must Have:RHEL 6/7/8/9 ExperienceSolaris 9/10/11 ExperienceFamiliar with Openstack, Docker, KubernetesVeritas Storage Foundations experience; Clustering on Solaris and Linux (Pacemaker)Unix Shell ScriptingNAS/SAN Disk experienceKnowledge of OS Patching Strategies (yum, live upgrade, etc)Knowledge of Firmware Apply StrategiesPerformance Troubleshooting (grafana, OS utilities)Nice to haves:RHSA or RHCE CertifiedAnsible automation experienceX86, Sparc and UCS Hardware KnowledgeVirtualization experience (Nutanix, VMware)Whats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesFlexible work/life balance optionsOpportunities to do challenging work#LI-Hybrid#TechPJJob SkillsCisco Unified Contact Center Enterprise (UCCE), Docker (Software), Intel X86 Assembly (Inactive), Kubernetes, NAS Management, Operating System Updates, Oracle Solaris, Oracle Solaris Cluster, Oracle Solaris Zones, Performance Monitoring, Red Hat Enterprise Linux (RHEL), Red Hat Enterprise Virtualization (RHEV), Storage Area Network (SAN), Unix Shell Scripting, Veritas Cluster Server, VMware TechnologiesAdditional Job DetailsAddress:330 FRONT ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Technology and OperationsJob Type:RegularPay Type:SalariedPosted Date:2024-04-05Application Deadline:2024-05-10Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
LHSO 15R - Laboratory Support Analyst
BC Public Service, Victoria, BC
Posting Title LHSO 15R - Laboratory Support Analyst Position Classification Laboratory/Hlth Science Of R15 Union GEU Work Options On-Site Location Victoria, BC V9B 6X2 CA (Primary)Salary Range $59,015.56 - $66,749.47 annually Close Date 4/22/2024 Job Type Regular Full Time Temporary End Date 5/1/2026 Ministry/Organization BC Public Service -> Env & Climate Change Strategy Ministry Branch / Division Environmental Monitoring and Analysis Branch, Environmental Protection Division Job Summary A great opportunity to take the next step in your careerThe Laboratory Support Analyst works alongside the team of chemists, analysts and technicians in the laboratory. The Laboratory Support Analyst completes sample preparation on water, soil and plant tissue samples. The Laboratory Support Analyst provides support across the laboratory's suite of instrumentation. The Laboratory Support Analyst is involved in the Laboratory's engagement, safety, quality and continuous improvement initiatives. Job Requirements: • Bachelor's Degree in Chemistry, or Agricultural Science, or Agronomy, or Environmental Chemistry, plus (2) years of related experience in an analytical chemistry production lab environment; OR, • Diploma in Chemistry, or Agricultural Science or Agronomy, or Environmental Chemistry, plus two (2) years of related experience in an analytical chemistry production lab environment.*Related experience in an analytical chemistry production lab environment must include all the following: • Two (2) years experience with sample preparation of soils and plant tissue, such as drying, grinding, milling or sieving. • Two (2) years experience with analysis preparation, such as filtration, digestion, extractions, etc. • Two (2) years experience with the use of instrumentation to conduct sample analysis, such as pH meters, UV-Vis spectrophotometer, ICPOES, ICPMS, autoanalyzer, GCMS, HPLC, etc. (Sample analysis includes the process from weighing samples to generating analysis reports.) • Two (2) years experience working in a laboratory environment following quality control and quality assurance (QC/QA) programs, to ensure the reported data produced meets QC/QA criteria outlined in standard operating procedures (SOP). • Two (2) years experience using basic support equipment, such as pipettes and balances. • Two (2) years experience prioritizing and organizing a complex workload in a busy and constantly changing environment. • Two (2) years experience using computers with various instrument software programs and Microsoft Excel to analyze, record, manipulate and report data. • Two (2) years experience working in a potentially hazardous chemical laboratory environment, including following safety procedures and applicable health and safety regulations (e.g. WHMIS, TDG and First Aid).Preference may be given to applicants with one (1) or more of the following: • Experience with ISO/IEC 17025 accreditation standards. • Experience writing and revising of SOPs under the supervision of a senior staff member following existing templates and ensuring conformity to published references and methods. • Experience preparing verification documentation for instruments and/or support equipment (balances and pipettes). • Experience with soil field sampling.For questions regarding this position, please contact [email protected] .About this Position: This is a temporary opportunity until May 1, 2026 and may be extended or become permanent. This position is located in Victoria and has on-site work requirements. An eligibility list may be established for future temporary and permanent vacancies. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply:Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information:A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Natural Resource Sector, Scientific and Technical
Junior Compliance Analyst to ensure execution and delivery in compliance with governing regulations, internal policies and procedures- BNSJP00033650
S.i. Systems, Toronto, ON
Junior Compliance AnalystLocation Address: 40 Temperance Street 15th Floor hybrid - 2 days/week onsite this roleContract Duration: 1 yearStory Behind the NeedBusiness group: Support GBM Internal ControlProject: PTMM Monitoring globally ensuring execution and delivery in compliance with governing regulations, internal policies and proceduresResponsibilities:• Execute the first line monitoring and testing controls related to the provision of pre-trade mid-market prices/marks (“PTMM”) provided to in-scope US Persons under CFTC External Business Conduct requirements for OTC derivative products, including:• Review the pre-execution communication, monitor PTMM provision and collect the evidence per the Bank’s requirements and identify non-compliant trades• Follow up with other teams to obtain relevant evidence if required (e.g. Front Office, Onboarding Team, etc.)• Update and maintain PTMM records• Other duties and projects as may be assigned from time to time.Must Have Skills:1) 1-2 years experience as an Analyst (preferably in Compliance, Operations, Trading or Operational Risk)2) Good knowledge of Capital Markets OTC derivatives.3) Experience working with Audits or Internal Controls4) Good working knowledge of Microsoft Excel, PowerPoint, and Word5) Prior Financial Institution ExperienceNice-To-Have Skills:1) Control testing and audit in compliance program or wealth business units2)Experience in the records and information management fieldEducation:•Undergraduate degree in a related field (Business/Finance)Best vs. Average CandidateThe best candidate would have strong knowledge of Cap Markets and have experience in an analyst role. Apply
Sr. Dialer Analyst
Rogers, Toronto, ON
Sr. Dialer Analyst At Rogers, we put our customers first in everything we do! We're growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference -we're passionate about people and ready to provide the ultimate customer experience to our customers. This position allows you to work from home! At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity: What you will be doing: Monthly tracking, analyzing, and reporting of key outbound business performance indicator results for all Rogers products lines such as Rogers Wireless/ Cable / Fido Liaise closely with Inbound Workforce Management to ensure alignment to Inbound service level objectives and outbound hours availability. Execute and develop reporting to understand and analyze areas of performance optimization. (eg. reducing abandonment rate/ increasing occupancy/ increasing right time of day dialing/ outbound staffing recommendations and skill profiles) Maintain daily outbound forecasting models and revise assumptions as determined through performance management of key drivers (trending volumes/ connect rates/ AHT/ occupancy) Real time support and dailycommunication of outboundresults to various Leadership groups Identifying root cause of positive and negative changes in performance and communicate impacts on call center performance and dialer operations including short and long termrecommendations. Change management- Technical Lead in the management of change across all product lines including outsourcers to effectively test / implement and manage calling campaigns / dialing lists Test and validate any business requirements for new business and infrastructure improvements. Liaise closely with IT groups to understand impacts of upcoming technical changes/ outages to Credit Operations critical systems and communicate / provide recommendations to business owners as related to outbound operations. Forward thinking with the ability to consider and strategize about customer experience and business challenges and proactively propose solutions. Act as a subject matter expert on outbound dialer performance and overall campaign management nationally Triage all major departmental technical issues as it relates to Call Routing and Dialer Perform other duties and special projects as required such as champion-challenger testing and other exploratory exercises to identify performance opportunities. Monitor dialer performance in real time and support and troubleshoot dialer outages, idle time and technical issues when they arise. Coordinate multiple program list strategies and support Leadership with operational execution of various dialer programs for multiple stakeholders. Provide effective communication to questions, inquiries, and requests from the business via chatrooms and meetings in MS Teams Balance priorities of each business channel and support all stakeholders promptly and equitably. What you will bring: Post-secondary degree/diploma or 5 years work experience in same capacity. Advanced knowledge of outbound contact dialer environments, systems and reporting Outbound contact platform experience is required ALI CallTech and OnQ experience is an asset Collections or Telesales experience is an asset Intermediate/advanced knowledge of data structures & databases (Oracle, SQL, Unix) Excellent knowledge and proficiency in Microsoft Office suite of products (Excel, Word, PowerPoint, Access, Teams etc.) Self-starter with a positive attitude and determination to learn and improve skills on an ongoing basis Excellent communication, presentation, and interpersonal skills (written and oral) to interact effectively with multiple business channels and Senior Leadership Excellent organizational and time management skills to meet deadlines and handle changing priorities. Ability to manage multiple projects simultaneously and thrive in a fast-paced environment with competing priorities on short timelines Flexibility to work outside normal business hours including weekends / evenings and statutory holidays as required by the business Ability to communicate effectively at all levels of the organization with an open, honest and direct communication style. Ability to distill and communicate complex analytic recommendations to both technical and non-technical stakeholders, both orally and in written presentation Strategic thinking: capable of providing clear, balanced advice/counsel on a broad range of strategic and complex management, product and go to market issues. Metrics driven, with strong risk management and analytical capabilities in situations of increasing complexity. Strong critical thinking skills combined with concrete, disciplined execution, as well as decisiveness and an action orientation. Very high ethics and respect for team, peers and clients alike. Champions and exhibits the Company corporate culture. Collaborative leader with demonstrated ability to impact and influence across various functions and groups at all levels of an organization. Ability to execute against multiple priorities and excel in a fast-paced, results-oriented work environment with great attention to detail. Demonstrated ability to effectively manage multiple projects and priorities simultaneously. Schedule: Full time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: Remote, Remote, Remote Travel Requirements: None Posting Category/Function: Call Centre Operations & Operations Support Requisition ID: 307315 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .Successful candidates will be required to complete a background check as part of the hiring process.Posting Notes: Customer ExperienceLocation: Toronto, ON, CA Richmond, BC, CA St. Albert, AB, CA Oshawa, ON, CA Belleville, ON, CA Kincardine, ON, CA Sherbrooke, QC, CA St Thomas, ON, CA Caraquet, NB, CA York, ON, CA Oakville, ON, CA Brossard, QC, CA Prince George, BC, CA Cochrane, AB, CA Lethbridge, AB, CA Thornhill, ON, CA Hamilton, ON, CA Peterborough, ON, CA Regina, SK, CA Squamish, BC, CA Markham, ON, CA New Minas, NS, CA Guelph, ON, CA Anjou, QC, CA Airdrie, AB, CA Fort McMurray, AB, CA Grand Falls-Windsor, NL, CA Levis, QC, CA Saint-Leonard, QC, CA Kanata, ON, CA Dartmouth, NS, CA Saint-Basile, NB, CA Halifax, NS, CA Pefferlaw, ON, CA Owen Sound, ON, CA Victoria, BC, CA Lasalle, QC, CA Whitby, ON, CA Timmins, ON, CA Whistler, BC, CA Winnipeg, MB, CA Newmarket, ON, CA Kelowna, BC, CA Niagara Falls, ON, CA Repentigny, QC, CA Vernon, BC, CA Barrie, ON, CA Burnaby, BC, CA Mississauga, ON, CA Laval, QC, CA Woodstock, ON, CA Sault Ste. Marie, ON, CA Cranbrook, BC, CA Bathurst, NB, CA Bedford, NS, CA Lower Sackville, NS, CA Chatham, ON, CA Amherst, NS, CA Bradford, ON, CA Edmonton, AB, CA Campbell River, BC, CA Grande Prairie, AB, CA Cornwall, ON, CA Vancouver, BC, CA McLeods, NB, CA Brantford, ON, CA Kingston, ON, CA St. John's, NL, CA Trois-Rivieres, QC, CA Glace Bay, NS, CA Saint-Bruno, QC, CA Keswick, ON, CA St Catharines, ON, CA London, ON, CA Grand-Sault/Grand Falls, NB, CA Ajax, ON, CA Surrey, BC, CA Dundas, ON, CA Midland, ON, CA Corner Brook, NL, CA St Peters, NS, CA Saint-Jerome, QC, CA Brooks, AB, CA Port Williams, NS, CA Waterloo, ON, CA Truro, NS, CA Granby, QC, CA Moncton, NB, CA Fredericton, NB, CA Ancaster, ON, CA Sydney, NS, CA Burlington, ON, CA Dorval, QC, CA Montreal, QC, CA North Vancouver, BC, CA Concord, ON, CA Edmundston, NB, CA Joliette, QC, CA Medicine Hat, AB, CA Gatineau, QC, CA Quebec, QC, CA Waterdown, ON, CA Orangeville, ON, CA West Vancouver, BC, CA Russell, ON, CA East York, ON, CA Keddys Corner, NS, CA Orleans, ON, CA Sarnia, ON, CA Gander, NL, CA Charlottetown, PE, CA Calgary, AB, CA Okotoks, AB, CA Tsawwassen, BC, CA Summerside, PE, CA Woodbridge, ON, CA Terrebonne, QC, CA Sudbury, ON, CA Unionville, ON, CA Fort Saskatchewan, AB, CA Kamloops, BC, CA Longueuil, QC, CA Beresford, NB, CA Langley, BC, CA Sherwood Park, AB, CA Fenelon Falls, ON, CA Aurora, ON, CA Pembroke, ON, CA Brandon, MB, CA Stouffville, ON, CA Stittsville, ON, CA Brampton, ON, CA Collingwood, ON, CA Pickering, ON, CA North Bay, ON, CA Port Perry, ON, CA Shediac, NB, CA Orillia, ON, CA Saint-Hubert, QC, CA Thunder Bay, ON, CA Saint-Jean-sur-Richelieu, QC, CA Courtice, ON, CA Miramichi, NB, CA Nanaimo, BC, CA Wetaskiwin, AB, CA Camrose, AB, CA Maple, ON, CA Gloucester, ON, CA Chateauguay, QC, CA Bracebridge, ON, CA Port Coquitlam, BC, CA Canmore, AB, CA Liverpool, NS, CA Mount Pearl, NL, CA Trenton, ON, CA Beloeil, QC, CA Duncan, BC, CA New Westminster, BC, CA Blainville, QC, CA Toronto, ON, CA Salaberry-de-Valleyfield, QC, CA Coquitlam, BC, CA Penticton, BC, CA Rocky View County, AB, CA Yarmouth, NS, CA Stratford, ON, CA Tillsonburg, ON, CA Bloomfield Station, PE, CA Dieppe, NB, CA Nepean, ON, CA Rosemere, QC, CA Richmond Hill, ON, CA Ottawa, ON, CA Courtenay, BC, CA Boisbriand, QC, CA Saskatoon, SK, CA Milton, ON, CA Scarborough, ON, CA Simcoe, ON, CA Chilliwack, BC, CA Etobicoke, ON, CA Abbotsford, BC, CA Saint John, NB, CA Pointe-Claire, QC, CA Bowmanville, ON, CA Red Deer, AB, CA Cambridge, ON, CA Lachine, QC, CA Saint-Laurent, QC, CA Oromocto, NB, CA North York, ON, CA Georgetown, ON, CA Strathmore, AB, CA Mont-Royal, QC, CA Windsor, ON, CA Kitchener, ON, CA Little Britain, ON, CA Vaudreuil-Dorion, QC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Call Center, Change Management, Performance Management, Risk Management, Work from Home, Customer Service, Finance, Human Resources, Management, Contract Apply now »
BMO Capital Markets Summer 2025 Corporate Banking Sales Analyst, Treasury & Payment Solutions
BMO, Calgary, AB
Application Deadline: 05/01/2024Address:525 8th Avenue SW BMO Capital Markets BMO Capital Markets is a leading, full-service North American-based financial services provider offering equity and debt underwriting, corporate lending and project financing, merger and acquisitions advisory services, securitization, treasury management, market risk management, debt and equity research and institutional sales and trading. BMO Capital Markets has over 2,800 professionals in 35 locations around the world, including 23 offices in North America.BMO Capital Markets is a member of BMO Financial Group (NYSE, TSX: BMO), one of the largest diversified financial services providers in North America with US$924 billion total assets and approximately 57,000 employees as of April 30, 2023.What is the Opportunity?Do you have a passion for sales, client research or planning? If so, come join our Treasury and Payment Solutions team and learn more about how we support our clients through sales activities and more. As a Sales Analyst, you will be in a sales support role accountable to provide support to Sales Professionals to support the end client. This role is accountable for delivering effective sales support to the sales teams by acting as the day-to-day sales contact for the client for sales related questions and by providing support for pre-sales sales activities such as presentations, bids/proposals, and requests for information.What will you do?Provide coordination of cash management product implementation, financial transaction set-upAid the Treasury and Payments Solutions team in sales prep such as: client research, account schematics, deck drafts and prospect/client files in planning client/prospect meetingsCompile pre-call and post call information packages to validate client holdings, pricing, and volumes, ensuring the Treasury and Payment Solutions team has the information necessary to be knowledgeable about the clients/prospects business and needs.Review existing client base and suggests new bank solutions and enhancements as appropriateMaintain up-to-date client information to ensure client history is accurate and completeResponsible for tracking each implementation request to keep the process on track to the timeline committed to the client. Ensures once the implementation is completed, the client is billed accurately, including tracking internal reports.What will you need to succeed?Must have:We are looking for highly motivated, fast learning and able to work with limited supervision and adapt to frequent market, systems, and process changes; Currently enrolled in an undergraduate degree program with a graduation date of December 2025 or Spring 2026A minimum GPA of 3.4/4.0;Outstanding academic, achievement and peer recognition;Demonstrated leadership in extracurricular activities;Strong financial analysis and modeling skills; Proficient in Word/Excel/PowerPoint; Knowledgeable in the principles of finance and the financial markets;Detail oriented; Effective written and verbal communication skills are essential for presenting and writing reports;Outgoing and personable; team player able to work effectively in small groups;Nice to have:Previous banking or credit risk management experience preferredWhat's in it for you?As a co-op/intern student at BMO, you will have the opportunity to be heard, keep growing and make a difference. You will be part of our campus program to gain the skills and knowledge needed to take on roles similar to the description listed below.Our student experience is designed to integrate you to the BMO team from day one by adding value in the work you do. You will have the opportunity to have access and gain mentorship from the business, participate in socials, access BMO U corporate learning platform and join various Employee Resource Groups to further develop your network within BMO.Access to C-Suite Early in Your CareerWork flexibility for mental health and well beingCompetitive compensationFirst class training and developmentNetworking workshops and student socialsThe campus job description above aligns to the full time job description below.Provides treasury products solutions, advice and expertise tailored to the specific needs of corporate, institutional, and government clients across the globe to manage their cash-flow and capital. Includes access to information, streamlined receivables and payables process, optimizing investments and deposits, correspondent banking, interest rate derivatives, corporate card and spend solutions.Acts as the sales contact for the client for sales related questions such as product information, pricing, implementation timeframes and requirements.Acts as the key sales contact with the client to gather the required detailed information necessary to move the sale forward in the process, including completing all necessary documentation.Provides assistance to the team in pre-sales such as pitch preparation and client research and preparation of prospect and client files for action by the Sales Professional Planning.Seeks to develop an understanding of client needs and outcomes.Provides materials to support an outstanding client experience.Acts timely, efficiently and independently, taking ownership of client satisfaction.May include focused calling and pipeline management activities.Assists with more complex customer related issues.Identifies, records and escalates any potential risk issues and recommend workflow and administrative process alternatives to improve efficiencies and customer service.Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.Provides advice and guidance to assigned business/group on implementation of solutions.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Builds effective relationships with internal/external stakeholders.Completes quality reports/analyses.Applies technical concepts and understands implication of work to client/transaction.Develops an understanding of and proficiency in using all required systems and models.Provides research and data gathering to Sales team to facilitate solution to the client's/prospect's business and needs.Monitors and tracks performance, and addresses any issues as per policies and procedures.Tracks implementation requests to keep the process on track.Ensures accurate billing to clients. May coordinate client fee billing for third party vendor charges.Tracks internal reports and recommends improvements to sales support materials based on findings and feedback.Compiles pre-call and post call information packages by accessing internal systems and bank personnel to validate client holdings, pricing, and volumes.Assists with sales and service administration and processing ensuring client experience is seamless and opportunities are identified and met.Maintains current client information on Bank system/files to ensure client history is accurate and complete.Executes work to deliver timely, accurate, and efficient service.Provides feedback on, and, supports continuous improvement opportunities.Achieves sales and other targets established by business plans.Optimizes opportunities through deal teams and sales calls, maximizing business success.Considers risk, internal controls and compliance as part of day-to-day accountabilities and adheres to policies and procedures.Continuously assesses and improves the work processes for sales and service management, risk management and compliance within prescribed limits to maximize effectiveness and efficiency.Influences the strategic direction of the line of business. Collaborates in initiative development and implementation of business, technology, sales and service, channel and product optimization and enhanced customer experience.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Shows initiative, prioritizes work, multi-tasks effectively.Displays strong written and oral communication skills.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Please note the salary for this specific position is $75,000.Grade:5Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
BMO Capital Markets Summer 2025 Corporate Banking Sales Analyst, Treasury & Payment Solutions
BMO Financial Group, Calgary, AB
Application Deadline: 05/01/2024 Address: 525 8th Avenue SW Job Family Group: Capital Mrkts Sales & Service BMO Capital Markets BMO Capital Markets is a leading, full-service North American-based financial services provider offering equity and debt underwriting, corporate lending and project financing, merger and acquisitions advisory services, securitization, treasury management, market risk management, debt and equity research and institutional sales and trading. BMO Capital Markets has over 2,800 professionals in 35 locations around the world, including 23 offices in North America. BMO Capital Markets is a member of BMO Financial Group (NYSE, TSX: BMO), one of the largest diversified financial services providers in North America with US$924 billion total assets and approximately 57,000 employees as of April 30, 2023. What is the Opportunity? Do you have a passion for sales, client research or planning? If so, come join our Treasury and Payment Solutions team and learn more about how we support our clients through sales activities and more. As a Sales Analyst, you will be in a sales support role accountable to provide support to Sales Professionals to support the end client. This role is accountable for delivering effective sales support to the sales teams by acting as the day-to-day sales contact for the client for sales related questions and by providing support for pre-sales sales activities such as presentations, bids/proposals, and requests for information. What will you do? Provide coordination of cash management product implementation, financial transaction set-up Aid the Treasury and Payments Solutions team in sales prep such as: client research, account schematics, deck drafts and prospect/client files in planning client/prospect meetings Compile pre-call and post call information packages to validate client holdings, pricing, and volumes, ensuring the Treasury and Payment Solutions team has the information necessary to be knowledgeable about the clients/prospects business and needs. Review existing client base and suggests new bank solutions and enhancements as appropriate Maintain up-to-date client information to ensure client history is accurate and complete Responsible for tracking each implementation request to keep the process on track to the timeline committed to the client. Ensures once the implementation is completed, the client is billed accurately, including tracking internal reports. What will you need to succeed? Must have: We are looking for highly motivated, fast learning and able to work with limited supervision and adapt to frequent market, systems, and process changes; Currently enrolled in an undergraduate degree program with a graduation date of December 2025 or Spring 2026 A minimum GPA of 3.4/4.0; Outstanding academic, achievement and peer recognition; Demonstrated leadership in extracurricular activities; Strong financial analysis and modeling skills; Proficient in Word/Excel/PowerPoint; Knowledgeable in the principles of finance and the financial markets; Detail oriented; Effective written and verbal communication skills are essential for presenting and writing reports; Outgoing and personable; team player able to work effectively in small groups; Nice to have: Previous banking or credit risk management experience preferred Whats in it for you? As a co-op/intern student at BMO, you will have the opportunity to be heard, keep growing and make a difference. You will be part of our campus program to gain the skills and knowledge needed to take on roles similar to the description listed below. Our student experience is designed to integrate you to the BMO team from day one by adding value in the work you do. You will have the opportunity to have access and gain mentorship from the business, participate in socials, access BMO U corporate learning platform and join various Employee Resource Groups to further develop your network within BMO. Access to C-Suite Early in Your Career Work flexibility for mental health and well being Competitive compensation First class training and development Networking workshops and student socials The campus job description above aligns to the full time job description below. Provides treasury products solutions, advice and expertise tailored to the specific needs of corporate, institutional, and government clients across the globe to manage their cash-flow and capital. Includes access to information, streamlined receivables and payables process, optimizing investments and deposits, correspondent banking, interest rate derivatives, corporate card and spend solutions. Acts as the sales contact for the client for sales related questions such as product information, pricing, implementation timeframes and requirements. Acts as the key sales contact with the client to gather the required detailed information necessary to move the sale forward in the process, including completing all necessary documentation. Provides assistance to the team in pre-sales such as pitch preparation and client research and preparation of prospect and client files for action by the Sales Professional Planning. Seeks to develop an understanding of client needs and outcomes. Provides materials to support an outstanding client experience. Acts timely, efficiently and independently, taking ownership of client satisfaction. May include focused calling and pipeline management activities. Assists with more complex customer related issues. Identifies, records and escalates any potential risk issues and recommend workflow and administrative process alternatives to improve efficiencies and customer service. Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs. Provides advice and guidance to assigned business/group on implementation of solutions. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Builds effective relationships with internal/external stakeholders. Completes quality reports/analyses. Applies technical concepts and understands implication of work to client/transaction. Develops an understanding of and proficiency in using all required systems and models. Provides research and data gathering to Sales team to facilitate solution to the clients/prospects business and needs. Monitors and tracks performance, and addresses any issues as per policies and procedures. Tracks implementation requests to keep the process on track. Ensures accurate billing to clients. May coordinate client fee billing for third party vendor charges. Tracks internal reports and recommends improvements to sales support materials based on findings and feedback. Compiles pre-call and post call information packages by accessing internal systems and bank personnel to validate client holdings, pricing, and volumes. Assists with sales and service administration and processing ensuring client experience is seamless and opportunities are identified and met. Maintains current client information on Bank system/files to ensure client history is accurate and complete. Executes work to deliver timely, accurate, and efficient service. Provides feedback on, and, supports continuous improvement opportunities. Achieves sales and other targets established by business plans. Optimizes opportunities through deal teams and sales calls, maximizing business success. Considers risk, internal controls and compliance as part of day-to-day accountabilities and adheres to policies and procedures. Continuously assesses and improves the work processes for sales and service management, risk management and compliance within prescribed limits to maximize effectiveness and efficiency. Influences the strategic direction of the line of business. Collaborates in initiative development and implementation of business, technology, sales and service, channel and product optimization and enhanced customer experience. Focus may be on a business/group. Thinks creatively and proposes new solutions. Exercises judgment to identify, diagnose, and solve problems within given rules. Works mostly independently. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. Shows initiative, prioritizes work, multi-tasks effectively. Displays strong written and oral communication skills. Specialized knowledge from education and/or business experience. Verbal & written communication skills - In-depth. Collaboration & team skills - In-depth. Analytical and problem solving skills - In-depth. Influence skills - In-depth. Please note the salary for this specific position is $75,000. Compensation and Benefits: $44,500.00 - $82,500.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Analyst Intern, eDiscovery & LPS, Financial Advisory - Fall 2024 - Multiple Locations
Deloitte,
Job Type:Co-op/Intern Work Model:Hybrid Reference code:126173 Primary Location:Toronto, ON All Available Locations:Vancouver, BC; Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters.The Discovery team is a leading provider of electronic discovery services in Canada and provides end-to-end solutions to clients. Join us to challenge yourself by being part of domestic and international investigations!What will your typical day look like?Computer Forensics engagements include complex domestic and international investigations pertaining to litigation, corporate fraud, class action lawsuits and regulatory matters, to name but a few. On a typical day, you will be working closely with Discovery Forensics team in a support role that includes: • Data collection and preservation, • Recovering and analyzing electronically stored information, • Support digital evidence preservation, chain of custody protocols and forensic analysis, • Maintaining case management systems and workflows, • Preparing and packaging data for eDiscovery production to clients, • Compiling, normalizing and analyzing electronic data for investigation and litigation purposes. • Ongoing communication of results and work product to team members for review.About the teamWith the proliferation of electronic data, companies are finding it increasingly difficult to identify the documents required to comply with regulatory requests, conduct investigations or resolve business disputes. As a leading provider of electronic discovery services in Canada, the Discovery team offers a full end-to-end solution for clients, from the collection, through document review, to the final production of documents. We work on a variety of matters, including: • Civil litigation • Class actions • Competition Bureau inquiries, including responses to Requests For Information (RFI) and Supplemental Information Requests (SIR) • Diligence • Freedom of Information Requests for government and quasi-governmental organizations • Fraud investigations and misappropriations of funds • Technology abuse contravening internal companies acceptable use policies • Cyber-crime investigation • Cyber-breach of network systems internal and externalPermanent Analysts within Financial Advisory join our Quick Start development program. Through Quick Start, analysts receive up-front training covering key topics from across our Financial Advisory practice, including advisory and technical skills, quality/risk processes, engagement lifecycle, and project management principles. Once the training is complete, our analysts are deployed on client engagements, proposals, and strategic initiatives. A CPA stream is available for analysts who need to obtain working hours for their designation. The objective of our Quick Start program is to provide analysts with exposure to a broad range of engagements, projects, and initiatives from across all service lines within our Financial Advisory practice. By developing core skills across multiple dimensions, the program aims to assist our analysts in building their careers as future advisors and agile leaders. Enough about us, let's talk about youIn this role, the expected qualifications are:• Working towards completing a post-secondary degree or diploma in any of the following disciplines (or equivalent): Computer science, Information technology, Information systems, Business Intelligence, Computer security and investigations, Cyber Fraud or Cyber Investigations • Excellent verbal and written communication skills in English (French would be an asset) • Excellent customer service demeanor in a professional environment • Strong interpersonal skills and ability to work as a team • The ability to elaborate innovative solutions and possess strong analytical and problem-solving skills • Willingness and ability to travel locally as required (25%)Total RewardsThe salary range for this position is $47,000.00 - $61,000.00, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be. Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.The next step is yours Apply byMay 12, 2024, at 11:59 PM EST.To be considered, you must submit your cover letter, resume and unofficial transcript in ONE PDF document At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Law, Computer Forensics, Financial Analyst, Business Intelligence, CPA, Legal, Security, Finance, Technology