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Manager, Salesforce
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. What you will doAs a Salesforce Technical Lead you r responsibilities will include , but are not limited to : Lead a team of technical resources (developers, technical BA, configuration consultants ) to design and implement Salesforce solution design Bring deep e xperience designing robust and complex Salesforce solutions , including data and security model design Responsible for managing client technical stakeholders , communicating concepts and eliciting decisions, and sharing experience on technical best practices and approach Working closely with functional leads and solution architects to design o verall application architecture and ensure align ment with business goals and functional designs while adhering to platform best practices Coach and mentor technical team members on coding standards, technical best practices, and ensure alignment in execution of project related activities Provide guidance to and ensure alignment of team members in preparation for client meetings, presentations, demos, or other required project forums Support and mentor team members on the creation of detailed design and documentation of each component of the solution such as data migration, integration, custom development, or other relevant areas Performs regular reviews on the deliverables produced by project team members Respond ing to pre-sales and technical questions to provide product and business expertise to assist team in prepar ing and present ing proposals, RFP responses, and tailored demonstrations. Stay ing current on Salesforce platform capabilities/offerings and related technologies What you bring to the role Advanced knowledge of the Salesforce /Force.com custom development ( e.g. Apex, LWC , Triggers, Unit Testing ) with ability to share best practices and coding standards Strong experience (5+ years) designing and delivering technical aspects of Salesforce implementations a nd integrating Salesforce to external systems Salesforce certification for Administrator and Platform Developer I or higher Familiarity with devops processes and best practices using commonly used tools Commitment to building a diverse and inclusive team Strong verbal and written communication skill s Demonstrated analytical, problem-solving, organizational, and interpersonal skills . Nice to Have: Industry cloud implementation experience and/or certification (ex. Financial Services Cloud, Health Cloud, Public Sector Cloud , etc.) Experience working with Salesforce AppExchange ISV partner products Government Security Clearance Travel Required: Less than25% In British Columbia, the expected annual total compensation range for this position is $95,500 T o $159,000 . The determination of an applicant's compensation within this range is based on the individual's location, skills & competencies, and unique qualifications. In addition to total compensation, KPMG also offers a comprehensive, competitive Total Rewards program Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .
Manager, Salesforce - Solutions Architect
KPMG, Montreal, QC
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. KPMG's Technology Consulting Practice strives to deliver business benefits from a broad range of technologies, helping our clients develop high-performing IT functions and leverage investments in current systems to deliver significant business value. We help clients define their Information Management / IT / Digital strategy and assist them through the entire technology and digital transformational journey, for them to become a digitally connected enterprise. We help CIOs make their function future ready. Our skills in IT strategy and systems implementation help clients execute their transformation strategies with the technology best suited to their business, data and information requirements. As part of our growing Canadian Salesforce practice, you will play a pivotal role in helping organizations transform how they engage with their customers. Our elite delivery team is focused on designing and implementing unique solutions for the market that leverage the full breadth of the Salesforce platform offering. We are seeking a Salesforce Solution Architect with proven experience designing and implementing innovative solutions powered by the Salesforce platform. This is a critical role on any project and requires a blend of business acumen and technical capability. What you will doThe Salesforce Solution Architect must be comfortable with all aspects of project delivery: solution design, platform configuration, technical specifications, prototyping, requirements definition, technical design integration decisions, etc. Your responsibilities will include: Design customer relationship management strategies, define implementation roadmaps and propose customer solutions built on the Salesforce platform. Work closely with technical architects to design the overall architecture and application systems that enable the customer to implement the platform, and ensure that solutions are aligned with business objectives and functional designs, while adhering to platform best practices. Assist functional resources and business analysts in compiling requirements and defining designs for components of the Salesforce platform or related cloud solutions. Facilitate customer workshops and document requirements and design of Salesforce-related solutions. Coach and guide junior project team members throughout the implementation process to ensure the success of a project or prospecting activities. Ensure strict adherence to Salesforce standards and best practices. Facilitate discussions with business and technical stakeholders to define critical business requirements and present a technical vision and solutions in the form of platform capabilities, customization and integration in response to customer requirements and needs. Answer preliminary and technical questions to provide the team wit the necessary informaiton to prepare and present service offers, RFP responses and appropriate demonstrations. Ability to interact with the customer by communicating effectively, facilitating meetings and defining and allocating action items. Assist in location information required for project planning and service offering (budget, scope, statement of work). Keep up to date with Salesforce platform capabilities and related technologies, including regular monitoring of Salesforce relsease. What you bring to the role At least five years' practical experience in designing, configuring and implementing solutions on the Salesforce platform. One of Salesforce's core consulting certifications (Cloud Consultant: Sales, Service, Marketing, or Experience). Demonstrated experience as a Solution Architect leading the design and functional requirements of Salesforce implementation projects. Solid understanding of Salesforce's core data model and the capabilities offered by various cloud services. Hands-on experience configuring various Salesforce features (workflow rules, validation rules, matching rules, Flows, Process Builder, etc.). Strong understanding of Salesforce functional design best practices and ability to recommend configuration and customization options to customers. Understanding of the various Salesforce customization options available and how to use each: Apex, LWC, etc. Experience working with technical teams to design integration architectures and data flows. Excellent communication skills and ability to explain requirements, solution design and options to administrative and technical stakeholders. Proven ability to create innovative solutions to complex needs, and to streamline/automate business processes. Analytical, organizational, interpersonal, problem-solving and communication skills. Particiaption, as a team leader or member, in gathering and documenting business requirements from the company's key users. This position requires written and oral fluency in English because it involves interpretation and application of English standards, guidance, laws and regulations, servicing of English-speaking clients located across Canada and collaboration with English Speaking colleagues located outside of Quebec. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Functional ServiceNow Consultant
Deloitte, Montreal, QC
Job Type:Permanent Reference code:125661 Primary Location:Montreal, QC All Available Locations:Montreal, QC; Brossard, QC; Laval, QC; Quebec City, QC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Have many careers in one Firm. Partner with clients to solve their most complex problems Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. What will your typical day look like? In a typical day you will be engaged in a variety of activities ranging from running project kick off meetings, to conducting design workshops, requirement gathering meetings, writing test scripts, doing demos, sprint planning among many others. You can expect to work in a highly collaborative, agile, and diverse team environment. As a ServiceNow Consultant you will also be expected to complete and maintain ServiceNow product accreditations and certifications through our world-class training programsAbout the team At Deloitte, we are helping enterprises reduce the experience gap between the consumer grade experiences they have at home and the ones they have at work. Our team has over 100 dedicated, highly certified team members who are serving some of the most iconic Canadian and Global brands to imagine, deliver and run great enterprise service experiences. We are proud to be a Diamond Sponsor of ServiceNow and one of few Global Elite partners. With global reach and scale, we are able to offer our Canadian clients a global capability with a highly qualified local presence.Enough about us, let's talk about you Ideal candidates are self-motivated with a proven track record of delivering solutions to challenging business problems Organized and analytical. Ability to balance multiple priorities in a fast-moving environment. Knowledge and familiarity with ITIL and related concepts 2-4 years' experience with ServiceNow or experience with more than one of the following ITSM processes : Incident, Change, Problem, Knowledge, Request fulfillment, CMDB, Service portal ServiceNow development skills would be an asset Good written and verbal communication skills Ability to understand and implement end-user requirements Good to have ServiceNow Certified System Administrator and other ServiceNow CIS certifications Good to have ITIL 4 certification Good to have PMP certification Due to the nature of the role having interactions with National & Global clients, bilingualism in French and English is required for this position.Total RewardsThe salary range for this position is $58,000 - $102,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: QC, Developer, Equity, Quality, Technology, Finance
Workday Configuration Lead Consultant
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe Global HR Employee Experience Design team is all about creating experiences employees love and is focused on understanding the needs of its colleagues and providing solutions that simplify the complex to make lives easier. By enabling personalized, curated experiences in the moments that matter, we help make every day better. As a Workday Configuration Lead Consultant, within the Global HR Employee Experience Team, you are always looking for ways to innovate and improve the Employee Experience, promoting and advocating for our technology. You are a domain expert that is plugged in to what’s happening in Workday and other HR technology through peer networks, vendor resources like Workday Community and other available resources. You enjoy constantly learning and applying new advances in technology for the organization that exemplify and uphold our vision and strategy.Because you are highly technical, strategic and end-user focused, you’re able to identify problems or risks and develop forward thinking solutions that you can authoritatively explain back to the clients using visuals and language they can understand. You know when to challenge, when to ask for help or when to go above and beyond for success.You’ll think and act globally while addressing local nuances when creating the right technology solutions. You will collaborate and build partnerships across HR as well as with Group Functions Technology (GFT), Compliance, Finance and other areas of the business.This position is full-time, hybrid role.What will you do?Reporting to the Director, Experience Solutions you will:Partner with key customers to deliver on cyclical activities (Performance Cycles, Annual Compensation Cycles, Goal Setting, etc.), leading improvements and problem solving related to the processesServe as a solution domain expert, supporting the discovery, design, configuration, documentation, testing and post-implementation of HR system enhancementsAct as technical support to create and maintain custom reports and dashboards in our various HR tools (Workday, Salesforce, PowerBi, etc.) to support our clients and the Advanced Analytic teamBe responsible for configuration, testing and implementation of system upgrades, ensuring compliance with our process and proceduresCreate and maintain detailed configuration and standard Operating procedures (SOPs)Balance multiple concurrent projects that require inputs from multi-functional partners while leading expectations and impact on end usersIn a supporting role assist with impact assessments, regression testing and communication plansStay ahead of the latest advancements and opportunities within our suite of HR technology (Workday, Cornerstone, Salesforce, EdCast etc.)Required Qualifications:Experience with Workday required3+ Years of HRIS configuration2 + recruiting, time off and time tracking configuration in Workday is preferredFunctional experience working across the HR field supporting HR programs and cyclical events across Talent Management, Talent Acquisition, Compensation, Time and AbsenceExperience with large global organization and able to implement solutions under tight timelines and prioritize work effectively to deliver successfullyDemonstrated experience handling highly sensitive and confidential information with discretion and professionalism within data privacy standardsAdditional Education and Experience:Experience with ADP Global View (PECI, PICOF, EXPR) an assetWorkday Studio experience and/or Workday Pro Certification(s) an assetExperience with JIRA or use and configuration of Salesforce for Case Management or similar application an assetExperience working in agile environment an assetKey Skills:Excellent customer service, communication and relationship building skills, including assessing needs, building rapport, and managing expectations through open and frequent communicationDeep technical acumen, logic, judgement, and decision makingProven demonstration of initiative and desire to build skills in new areasSolid understanding of data - how to obtain, how to interpret, how to use for analysis and to help drive decisionsSolid consulting experience e.g., experience presenting, explaining complex functionality, developing ability to influenceExemplify ethics and uphold all data privacy and compliance policiesWhat can we offer you? A competitive salary and benefits packages A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills A focus on growing your career path with us Flexible work policies and strong work-life balance Professional development and leadership opportunities Our commitment to you Values-first culture We lead with our Values every day and bring them to life together. Boundless opportunity We create opportunities to learn and grow at every stage of your career. Continuous innovation Delivering the promise of Diversity, Equity and Inclusion We foster an inclusive workplace where everyone thrives. Championing Corporate Citizenship We build a business that benefits all stakeholders and has a positive social and environmental impact#LI-HybridAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$84,375.00 CAD - $151,875.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Senior Salesforce Administrator Developer
Canada Drives, Vancouver, BC
Must-have skills • 5Y + Salesforce Administration (Permission Set at scale & Permission Set Groups Management, Restriction Rules, Record-Based-Configurations at scale, Scaling Multiple Flows)• HIGHLY Proficient in out-of-the-box Salesforce capabilities. Sales Process, Service Process, Salesforce Platform Security Model (internal and external), Integration options and capabilities• Self-starter and ability to operate independently with minimal to no supervision Nice-to-have skills • Lightning Web Components, ES6, JavaScript, Visualforce, Salesforce Architecture• Experience with Salesforce Development (Apex, Object-Oriented Programming, TDD)• Salesforce Advanced Administrator and Sales/Service Cloud Consultant Certification• Previous experience as a consultant is a plus• Change Data Capture or Event Driven Architecture is a plus Responsibilities: • Write and Maintain Declarative Automation and Configurations in salesforce (Flow, Flexipages. Custom Permissions, Layouts and Availabilities, Permission Sets, Permission Set Groups, Groups)• Ability to read and modify existing customization (apex triggers, classes, and or lwc/aura)Ownership of the overall health of the Salesforce Platform• Maintain and Configure community/experience cloud sites including but not limited to External Sharing access• Acting as the technical expert on all applicable aspects of the Salesforce platform, Out-of-the-box functionalities, customization capabilities, and Integration capabilities• Ownership of the overall health of the Salesforce Platform• Operating and Administration of business capabilities for the company's internal departments and partners• Contribute as a data custodian to ensure data quality, data accuracy and performing data correction/migration as needed (dataloader)• Being aware of new Salesforce features, maintenance, and release cadences to perform necessary checks for overall platform health• Analyzing functional and non-functional requirements and exploring different solutions according to the project's needs• Transforming conversations into functional requirements and technical solutions leveraging declarative choices and when applicable customizing to meet specifications Requirements: • 5+ years of experience in operationalizing and administering business processes in the Salesforce Platform
Lead Salesforce Developer
Equest, Fredericton, NB
WHO WE ARE: Mariner innovates always and everywhere, turning novel ideas into practical solutions. From products and services to venture creation, we build better futures powered by people. Our purpose has always been to be a great, everlasting technology company for those who make an impact - elevating people, data, and technology in the best way to solve hard problems. We partner with people embracing change, leveraging data, cybersecurity, cloud, and change management to drive successful business outcomes that matter to our customers. Mariners build for change. Like SHIFT Energy , our energy management and decarbonization company. Or East Valley created to scale social economic impact in our communities through investment and mentorship of emerging change-makers and their companies. Mariner's purpose has always been to be a great, everlasting technology company and the core values that guide us every day are: OUR VALUES We care for our team. We care about the impact we have on our community. We serve by solving complex problems. We grow because growth fuels opportunities. We innovate always and everywhere. We build a business that lasts. WHAT YOU'LL BE DOING IN THE ROLE: Generate Solution Architectural documentation encompassing data models, data flow diagrams, and process models. Verify the development team's outputs align with the architectural framework. Offer advice on data exchange, composite solutions, automation, and user experience enhancement. Collaborate with Business Analysts, Development Team, and Business Team to troubleshoot design or implementation challenges. Assess functional specifications' complexity for estimation purposes. Validate effort and completion estimates for specific tasks. Contribute to Technical Architecture documentation. Provide guidance and supervision to the development team for design implementation. Offer insights into API design for integrations, ensuring both inbound and outbound communications are secure. Identify and address risks in Salesforce solution design and implementation. Participate in code reviews, offering constructive feedback to ensure code quality. Provide technical leadership and mentorship to fellow developers. Uphold standards and ensure comprehensive test coverage. Supervise the quality of Solution Architect deliverables. Develop systems utilizing SFDX, Microsoft Visual Studio Code, Salesforce Lightning Design System, and the Salesforce development lifecycle. Write custom code utilizing Apex, Aura, Visualforce pages, and Lightning Web components. Utilize OmniStudio and Flows for declarative development. Mentor other developers, including those specializing in DevOps. Stay abreast of the latest Salesforce technologies and industry trends. Act as a liaison with the Salesforce Product Team to address issues or queries related to the Department's Salesforce solution. WHAT SKILLS / QUALIFICATIONS YOU'LL NEED TO DO THE JOB: Bachelor's degree in Computer Science, Information Technology, or related field. 7 years proven experience in Salesforce development tasked with analyzing intricate issues, presenting alternative solutions, and decomposing them into actionable tasks Extensive development background in Salesforce Industries Cloud, with a primary focus on OmniStudio . Demonstrated understanding of the Salesforce platform, its architecture, and modules such as Service Cloud, and Experience Cloud Proficiency in Apex, Visualforce, Lightning components, Java, JavaScript and other Salesforce development tools and technologies. Familiarity with Agile tools like Jira, Git, GitLab, Azure DevOps, and HPQC. Knowledge of Salesforce data model, security model, and sharing settings. Hands-on experience in leading cross-functional teams comprising four or more resources Expertise in Salesforce integration and web services, particularly with cloud-based platforms such as AWS and Azure. Strong problem-solving and analytical skills with the ability to quickly learn new technologies and adapt to changing requirements. Excellent communication skills and ability to work effectively in a team-oriented environment. Additional Recommended Certifications: Salesforce Platform Developer 1 Salesforce OmniStudio Developer Salesforce Platform App Builder WHY MARINER? We believe in making a positive impact in the communities where we live and work! Not only are we passionate about nurturing a thriving technology sector here in Atlantic Canada, but we are also committed to solving technology challenges that will make an impact worldwide. Technology is everlasting, and we take pride in connecting world class talent to world class projects and business solutions. If you are an IT Professional, Software Professional, or Management Consultant, that is passionate about career development, data, and problem solving, we want to hear from you! If this sounds like someone you know, share this with them so they do not miss the opportunity to experience Mariner! To achieve this, we know we need to be all in on training and development of our team so we can continue to move the needle in the technology sector together. Of course, we offer competitive compensation and benefits packages to our team, but our competitive edge is the development and training that our team experiences every day. Be part of our vibrant community that values diversity and embraces inclusion at every level. We are committed to fostering a culture where individuals from all backgrounds and walks of life feel empowered to contribute their unique perspectives. Our collaborative environment celebrates the richness of ideas and experiences, and we believe that by embracing diversity, we can achieve greater innovation and excellence together. Come and help us create a workplace that reflects the beautiful tapestry of our global community. Join our growing team!
Senior Product Owner with experience on Salesforce FSC to support wealth management initiatives for our large banking client - BNSJP00033668
S.i. Systems, Toronto, ON
Senior Product Owner with experience on Salesforce FSC to support wealth management initiatives for our large banking client - BNSJP00033668Location Address: Downtown Toronto - hybrid - onsite 2-3/weekContract Duration: 6 monthsPossibility of extension & conversion to FTESchedule Hours: 9am-5pm Monday-Friday (Possible OT)Reason: New Project: Data Analytics Solution projectStory Behind the NeedBusiness group: IWM Advisor & Client SolutionsThe IWM Advisor & Client Solutions team is responsible for building capabilities and business platforms for clients and advisors in IWM. The team leads other key responsibilities such as partnerships and practice excellence while enabling transformations.The Senior Product Owner - Wealth Transformation is accountable for working with cross-functional development teams and business stakeholders globally to define and implement business strategies, product roadmaps, service offerings and new features.The Senior Product Owner contributes to the long-term profitability of the International Wealth Management (IWM) business line by establishing performance goals and work practices which drive the design and development of high-quality end-to-end product and user experiences for IWM.Typical Day in Role:Enable IWM key initiatives• Collaborate with head office and in-country business partners to collect and analyze data and market research on client preferences and needs as input in identifying potential markets and factors affecting product demand and to assist in driving the product roadmap and backlog prioritization. Leverage best practices and collaborate with Canadian Wealth Management.• Manage communications and status reporting of ongoing initiatives, including summarizing project risks and options and facilitating prompt decisions when needed.• Support the definition of the overall Wealth Management product strategy and technology roadmap to drive P&L goals for specific Wealth Management capabilities.• Independently resolve highly complex, multi-faceted problems, which are often unstructured and without precedent to meet the business needs of the end users.• Work with Program Delivery team to formulate costs and funding requests, proposals.• Lead teams to focus on business value & impact, client-centric model. Must have holistic digital, data, analytics, end-to-end, consideration at all times.Candidate Requirements/Must Have Skills:10+ years of Product Owner experience in FI5+ years of experience with Salesforce FSC (Financial Services Cloud)5+ years of experience with Wealth Management and ability to keep up with changing trends5+ years of experience with Jira/ConfluenceNice-To-Have Skills:in-depth experience collaborating with international teams, especially Pacific Alliance, Central America & Caribbean regionsPrevious top 5 banking experienceBilingual in SpanishBest vs. Average CandidateThe ideal candidate would have previous banking experience or wealth management initiatives experience. Data initiative experience at the bank would really stand out to the manager. The HM is going to be mainly looking for the PO experience with bilingualism in the candidate.Candidate Review & Selection2 rounds1st - HM - 30 mins - MS Teams Video (behavioural questions)2nd - Director + PO - 30 mins - MS Teams Video (behavioural questions) Apply
Salesforce Consulting Director
PwC, Toronto, ON
A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client's challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location. Meaningful work you'll be part of As a director , you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: • Identifying client needs, responding to request for proposals and providing estimates for solution development • Leading teams in creating platform solutions, best practices and implementation of multiple platform suites of products to enable differentiated solutions for financial services clients • Mentor the next generation of consultants, providing them with insights and challenging them to be better • Identify , develop and win significant bids and pursuits to meet defined sales targets • Coach, guide and assist team members in preparation for client meetings, presentations and proposals • Consult with account team and engagement partner on pricing strategy • Facilitate executive & operational meetings & workshops across a range of topics What you'll bring to this role • Proven track record of shaping and growing multimillion dollar high value consulting business within Financial services • Demonstrated experience creating asset led, offering led, account centric prospecting and FS subsector centric sales pursuits • Financial services business acumen breadth as well as sub-sector depth ( e.g. retail banking, P&C insurance, Asset & wealth mgmt , etc.. ) • Confident to lead teams in shaping pre-sales asset engineering and facilitating asset demos in sales pursuits • Proven ability to lead complex engagements with multiple stakeholder groups, managing executive stakeholders, operating and steering committees • Ability to effectively lead a team through complex deployments, troubleshooting complex problems with order of operations and can articulate theory and substantiate rationale behind delivery trade offs . • Creative growth mindset with analytical, issue-based problem solving and critical thinking skills • Proven ability to remain calm under pressure and deadlines • Excellent communication skills both written & verbal • Experience leading and working directly with external clients / end-users and stakeholders and managing and delivering complex and nuanced messages to senior stakeholders • Proven Situational Leadership skills and motivated to build solid and collaborative relationships with team members and foster a productive teamwork environment • An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work • A demonstrated commitment to valuing differences, developing and coaching diverse teams, and ensuring diverse perspectives are heard • Proven experience with solution delivery lifecycle across delivery methodologies (waterfall, agile, platform led, etc ... ) • 5+ years of experience implementing SaaS based platform(s), including but not limited to: Salesforce, nCino , Tier1Financial, Cinchy, Amazon Connect, Fenergo , OpenFin , etc ... • Proven experience in leading X-functional teams blending teams with: functional, technical, experience & industry business acumen Certifications: Salesforce Certified Platform App Builder, Salesforce Certified Administrator, Salesforce Certified Platform Developer I and II, nCino advanced configuration certification Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more a bout our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people . We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
BI Software Developer
Fed IT, Montreal, QC
Hello,I'm Clémence, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions.I work on two types of recruitment: temporary and permanent.All our consultants are IT experts who speak your language and work in your environment. We cover the full range of IT professions: development, business intelligence and infrastructure.I am currently looking for a Software Developer, Business Systems, for my client located in downtown Montreal. This is a permanent position, in hybrid mode. Your day-to-day job: - Design and implement solutions to make our sales, operational and financial processes more efficient. - Ability to advise and deliver technical solutions in line with functional requirements, while preserving - the integrity of the architecture - Work as part of a multidisciplinary team - Be a leader in change management - Monitor system performanceYour qualifications - Bachelor's degree in software engineering or computer science, or equivalent experience - Strong communication skills in French and English - Minimum 5 years' relevant experience as a software developer - Programming experience (Apex, Python, Typescript) - Salesforce development experience (Apex, LWC) - Strong analytical and problem-solving skills - Initiative, collaboration and ability to learn new technologies Assets  - Experience with Netsuite ERP - Experience with API Restful - Experience with Salesforce CPQ - Experience with continuous integration/continuous deployment (CI/CD) - Experience with cloud platforms (AWS preferred) - Experience with Infrastructure as Code (Terraform)
Senior Technical Architect to design, develop, configure and deploy a ServiceNow application platform.
S.i. Systems, Ottawa, ON
Our Valued Public Sector Client is seeking a Senior Technical Architect to design, develop, configure and deploy a ServiceNow application platform. Background: ServiceNow will be implemented in both unclassified setting (as SaaS) and an on-prem instance on a classified intranet to protect sensitive APM/BCM data. Must Have:Technical Architect -5 yearsDesigning and configuring on-prem ServiceNow application platform - 5 yearsApplication Portfolio Management - 5 yearsBusiness Continuity Management- 5 yearsGCDocs, SharePoint, D365, and DevOps environments - 5 years Responsiblites:Develop technical architecture, frameworks, strategies and integrated enterprise applications solutions to meet business/service requirements.Design and guide necessary integrations between new and/or existing systems.Analyze the existing capabilities within various new or existing enterprise application solutions and recommend areas for improved capability and integration.Analyze and evaluate upgrades and new releases, and then make recommendations on the viability of proceeding with such upgrades.Perform impact analysis of proposed technology changes.Perform cost-benefit analysis of implementing new processes and solutions.Review technical infrastructure designs to ensure adherence to standards and to recommend performance improvements.Monitor industry trends to ensure that solutions fit with government and industry directions for technology.Creation, assistance, maintenance, and guidance to other team members in the production of documentation needed to move forward with the security accreditation and functional implementation of an on-prem instance of ServiceNow on a DND Secret classified network. Examples of these are the following:Business and Security concept of operations (ConOps)Data model documentationDND Architecture Framework (DNDAF) diagramsCRUD matrices documentationTechnical and/or audit reports requested by the clientsAccount and data safeguard documentationSystem design specification documentationSystem implementation plans documentationStandard operating proceduresFunctional testing criteria and reportsAdvise Senior Management and provide recommendations on a range of issues affecting the organization's ability to achieve the departmental business objectives.Assist in the setup, implementation, configuration, and design of ServiceNow Secret on-prem and its associated BCM and APM modules.Recommend, design, guide and assist in the implementation of cross-domain data interchanges between “ServiceNow SaaS Unclassisfied” and “ServiceNow Secret on-prem” through available diode technology to enable one-way data updates from unclassified to secret. Perform other tasks related to this labour category as directed by the team lead and/or project manager. Apply
Technology Lead - Salesforce
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionWe are seeking a highly skilled and motivated Salesforce Tech Lead to join our Retirement delivery team and our Global Wealth and Asset Management Salesforce Center of Excellence. The ideal candidate will have a strong background in Salesforce development and administration, as well as experience in the retirement or financial services industry more broadly. The Salesforce Tech Lead will be responsible for leading the implementation and ongoing maintenance of Salesforce solutions to support our business processes and customer relationship management. Responsibilities:Lead the design, development, and implementation of Salesforce solutions to meet the specific needs of the retirement industryCollaborate with business collaborators to understand requirements and translate them into technical solutions within Salesforce-Manage and maintain existing Salesforce configuration, customizations, and integrationsProvide technical leadership and guidance to a team of Salesforce developers and administrators aligned with our corporate standards.Conduct code reviews, ensure standard methodologies are followed, and provide mentorship to junior team membersStay ahead of with Salesforce technologies and standard methodologies to drive continuous improvement and innovationWork closely with multi-functional teams to integrate Salesforce with other systems and applications Qualifications:Bachelor's degree or equivalent experience in Computer Science, Information Technology, or related fieldSalesforce certifications such as Salesforce Certified Platform Developer, Salesforce Certified Administrator, and Salesforce Certified Sales/Service Cloud Consultant- Minimum 10 years of experience in Salesforce development and administration, with at least 2 years in a leadership roleSolid understanding of retirement industry processes and standard methodologiesExperience with Salesforce Lightning, Apex, Visualforce, and Salesforce integrations-Superb communication and interpersonal skills with the ability to collaborate effectively with business collaborators and technical teamsProven ability to lead and mentor a team of Salesforce developers and administrators This is an exciting opportunity for a dedicated Salesforce Tech Lead to make a significant impact in our retirement space and contribute more broadly to our Global Wealth and Asset Management Salesforce COE. If you are passionate about bringing to bear Salesforce to enhance customer experiences and drive business growth, we would love to hear from you!About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationCAN, Ontario, Toronto, 250 Bloor Street EastSalary range is expected to be between$107,730.00 CAD - $200,070.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Functional ServiceNow Consultant
Deloitte, Montreal, QC
Functional ServiceNow Consultant Apply now » Apply now Start applying with LinkedIn Apply Now Start Please wait... Apply now × Apply for Job × × × Enter your email to apply Date: Apr 21, 2024 Location: Montreal, Quebec, Canada Company: Deloitte Job Type: Permanent Reference code: 125661 Primary Location: Montreal, QC All Available Locations: Montreal, QC; Brossard, QC; Laval, QC; Quebec City, QC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Have many careers in one Firm. Partner with clients to solve their most complex problems Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. -- What will your typical day look like? In a typical day you will be engaged in a variety of activities ranging from running project kick­ off meetings, to conducting design workshops, requirement gathering meetings, writing test scripts, doing demos, sprint planning among many others. You can expect to work in a highly collaborative, agile, and diverse team environment. As a ServiceNow Consultant you will also be expected to complete and maintain ServiceNow product accreditations and certifications through our world-class training programs About the team At Deloitte, we are helping enterprises reduce the experience gap between the consumer grade experiences they have at home and the ones they have at work. Our team has over 100 dedicated, highly certified team members who are serving some of the most iconic Canadian and Global brands to imagine, deliver and run great enterprise service experiences. We are proud to be a Diamond Sponsor of ServiceNow and one of few Global Elite partners. With global reach and scale, we are able to offer our Canadian clients a global capability with a highly qualified local presence. Enough about us, let’s talk about you Ideal candidates are self-motivated with a proven track record of delivering solutions to challenging business problems Organized and analytical. Ability to balance multiple priorities in a fast-moving environment. Knowledge and familiarity with ITIL and related concepts 2-4 years' experience with ServiceNow or experience with more than one of the following ITSM processes : Incident, Change, Problem, Knowledge, Request fulfillment, CMDB, Service portal ServiceNow development skills would be an asset Good written and verbal communication skills Ability to understand and implement end-user requirements Good to have ServiceNow Certified System Administrator and other ServiceNow CIS certifications Good to have ITIL 4 certification Good to have PMP certification Due to the nature of the role having interactions with National & Global clients, bilingualism in French and English is required for this position. Total Rewards The salary range for this position is $58,000 - $102,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver. Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as ''Deloitte Days''), flexible work arrangements and a hybrid work structure. Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities. The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative. We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people. Job Segment: QC, Developer, Equity, Quality, Technology, Finance Apply now » Apply now Start applying with LinkedIn Apply Now Start Please wait... Apply now × Apply for Job × × × Enter your email to apply
Manager, Salesforce - Solutions Architect
KPMG Canada, Montreal, QC
OverviewAt KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. KPMG’s Technology Consulting Practice strives to deliver business benefits from a broad range of technologies, helping our clients develop high-performing IT functions and leverage investments in current systems to deliver significant business value. We help clients define their Information Management / IT / Digital strategy and assist them through the entire technology and digital transformational journey, for them to become a digitally connected enterprise. We help CIOs make their function future ready. Our skills in IT strategy and systems implementation help clients execute their transformation strategies with the technology best suited to their business, data and information requirements. As part of our growing Canadian Salesforce practice, you will play a pivotal role in helping organizations transform how they engage with their customers. Our elite delivery team is focused on designing and implementing unique solutions for the market that leverage the full breadth of the Salesforce platform offering. We are seeking a Salesforce Solution Architect with proven experience designing and implementing innovative solutions powered by the Salesforce platform. This is a critical role on any project and requires a blend of business acumen and technical capability.  What you will doThe Salesforce Solution Architect must be comfortable with all aspects of project delivery: solution design, platform configuration, technical specifications, prototyping, requirements definition, technical design integration decisions, etc. Your responsibilities will include:Design customer relationship management strategies, define implementation roadmaps and propose customer solutions built on the Salesforce platform.Work closely with technical architects to design the overall architecture and application systems that enable the customer to implement the platform, and ensure that solutions are aligned with business objectives and functional designs, while adhering to platform best practices.Assist functional resources and business analysts in compiling requirements and defining designs for components of the Salesforce platform or related cloud solutions.Facilitate customer workshops and document requirements and design of Salesforce-related solutions.Coach and guide junior project team members throughout the implementation process to ensure the success of a project or prospecting activities.Ensure strict adherence to Salesforce standards and best practices.Facilitate discussions with business and technical stakeholders to define critical business requirements and present a technical vision and solutions in the form of platform capabilities, customization and integration in response to customer requirements and needs.Answer preliminary and technical questions to provide the team wit the necessary informaiton to prepare and present service offers, RFP responses and appropriate demonstrations. Ability to interact with the customer by communicating effectively, facilitating meetings and defining and allocating action items. Assist in location information required for project planning and service offering (budget, scope, statement of work).Keep up to date with Salesforce platform capabilities and related technologies, including regular monitoring of Salesforce relsease.   What you bring to the roleAt least five years' practical experience in designing, configuring and implementing solutions on the Salesforce platform.One of Salesforce's core consulting certifications (Cloud Consultant: Sales, Service, Marketing, or Experience).Demonstrated experience as a Solution Architect leading the design and functional requirements of Salesforce implementation projects.Solid understanding of Salesforce's core data model and the capabilities offered by various cloud services.Hands-on experience configuring various Salesforce features (workflow rules, validation rules, matching rules, Flows, Process Builder, etc.).Strong understanding of Salesforce functional design best practices and ability to recommend configuration and customization options to customers.Understanding of the various Salesforce customization options available and how to use each: Apex, LWC, etc.Experience working with technical teams to design integration architectures and data flows.Excellent communication skills and ability to explain requirements, solution design and options to administrative and technical stakeholders.Proven ability to create innovative solutions to complex needs, and to streamline/automate business processes. Analytical, organizational, interpersonal, problem-solving and communication skills. Particiaption, as a team leader or member, in gathering and documenting business requirements from the company's key users. This position requires written and oral fluency in English because it involves interpretation and application of English standards, guidance, laws and regulations, servicing of English-speaking clients located across Canada and collaboration with English Speaking colleagues located outside of Quebec. Providing you with the support you need to be at your bestFor more information about KPMG in Canada’s Benefits and well-being, click here.  Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here. If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page.