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Manager, Family Outreach and Mental Health (HR344)
Carya (formerly Calgary Family Services), Calgary, Alberta
At carya (formerly Calgary Family Services), we know that the strength of our community is rooted in its people.  That’s why we’ve dedicated more than 110 years of service to creating healthier, more connected communities in Calgary.With numerous programs for youth, families, and older adults, we provide a spectrum of mental health and social inclusion services for people of all ages - from babies to youth to older adults - and their support networks. Our highly skilled team encourages thousands of Calgarians each year to discover their full potential and build flourishing relationships with their families and community.This position reports to the Director of Strong Families in Community. Position Summary Our strength is our people, who together with their diverse backgrounds create a workplace where both people and excellence is valued and innovation and collaboration lived out. The Manager of Family Outreach and Mental Health is responsible for the oversight of clinical family programs that predominantly occur in the community or family home. This management portfolio is heavily partnered and requires significant reporting and relationship management with Children’s Services including the Family Resource Network. This portfolio also partners closely with Catholic Family Service, and FFT LLC as key stakeholders. This manager is responsible for staffing and staff management, quality assurance, funding reporting, and proposals. The manager also provides agency wide leadership and supports agency initiatives where appropriate.Relationships are the how and the why of the work we do. This manager role requires the skill and knowledge in leading teams through change and transition. This includes sharing and holding program, department and organizational vision as well as agility, innovative and creative thinking while nurturing a healthy staff and agency culture. Responsibilities 1. Administration and Program LeadershipParticipate in developing and implementing the strategic direction of the Strong Families in Community (SFC) Department with a clear commitment to the principles of Truth and Reconciliation, trauma informed practice, and a natural supports frameworkLead and motivate the various teams to achieve the outcomes outlined in program logic models, agreements and contracts; align with the framework offered by the agency policies, strategic direction, vision, mission and valuesOversee quality assurance processes and accountabilities for family and community counseling supervisors and teams to push the boundaries on excellence and innovationMonitor outcome data and utilizes it to inform program development and decision makingCoordinate with the Director and SFC managers regarding service delivery, administrative and community issuesOversee staff recruitment, orientation, development and evaluationLeads nominal and funding reports for all Family Outreach and Mental Health programs, and leads or supports with all proposals related to these programs 2. Supervision and Staff DevelopmentIs familiar with current clinical methodologies and committed to continual learning of leading and best practices demonstrated in researchProvide strong leadership and cultivate a culture of excellence, respect, accountability, self care, innovation and collaborationMentor and support supervisors in clinical and administrative support to their teams.Be a resource to staff and management on current research, trends, methodologies and approaches relevant to the presentation and treatment of mental health and social isolation concerns in children, youth and adultsAssist supervisors and the team with clinical ethics, having familiarity with ethical decision making and statutory policies affecting clientsImplement fair and consistent personnel practices, including identifying areas of growth and development for directly reporting staff, facilitating regular supervisions and annual reviews, and ensuring they reflect the policies and procedures of the agencyActively seek training opportunities for staff and develop cost effective methods for training in coordination with the Director and other managers3. Program StandardsAssist the Director to lead change to continue to push the boundaries of service delivery excellence towards client centred, culturally safe, effective and responsive programsDemonstrate a commitment to principles of Truth and ReconciliationCreate and communicate desired outcomes and that service targets are achievedParticipate in the development, measurement and collection of program and funder outcomes  Collaborate within an integrative continuum of both Carya and partner programsEnsure that SFC staff maintain proper records as required by the program, agency and funder4. FinancesAssist the Director in preparing departmental budgetsMonitor program budgets and program spending, and anticipate program needs to inform future budgets and fund development opportunities5. OrganizationalParticipate in agency leadership meetings and other agency initiativesEstablish and maintain strong working relationships with staff, colleagues, service providers, community and fundersActively encourage community and first voice support to Carya purpose and ambition.Be available to provide coverage for other leadership members within the organization and support to other staffRepresent Carya and its brand in the larger sector and champion agency mission and values Qualifications & ExperienceGraduate degree in Social Work or Psychology with related experience in a clinical settingDemonstrable skills and experience in family and brief counseling and group methodology, various counseling theoretical frameworks and theories including attachment, developmental, family systems and group theoryCompletion of Natural Supports Framework training Certification with the Alberta Family wellness Initiative’s Core Brain Story Supervision of clinical teams for at least 5 yearsFamiliarity with client management programs, data collection and outcomes reporting is required.Previous experience with research, and/or grant writing experience is a definite assetMaintain professional registration with their professional body and perform duties in accordance with the code of ethics and values, as delineated by their governing body and provincial standardsAdvanced skills in Microsoft applications (Outlook, Word, PowerPoint)Familiarity with Microsoft Teams is a definite assetPlease note the successful candidate must successfully complete a Criminal Record Check, Vulnerable sector clearance and Child Intervention Check if not completed within the past two years.Full Time Regular (1.0 FTE, 37.5 hours per week) Salary to commensurate with education and experiencecarya offers a competitive benefits package with excellent work/life balance and paid time offClosing DateMay 12 at 11:59pmIf you are seeking a genuine challenge in a workplace where excellence is valued and the atmosphere is supportive, please send your résumé to:  [email protected]Carya is an equal opportunity employer. Persons from diverse groups are encouraged to apply. We wish to thank all applicants for their interest, however, only those selected for interviews will be contacted.
Manager, Mobile Services
Staples Canada, Richmond Hill, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Manager, Mobile Services, you will be responsible for supporting the development of a new initiative within Staples, under the direction of the Senior Manager. We are looking for a driven individual who is creative and willing to roll up their sleeves to work cross functionally with internal and external stakeholders to bring new initiatives to life. You will be part of a new team managing and supporting Mobile Services including Carrier and OEM relationships, Warranties and Repairs, while exploring emerging trends in global markets. Each day will be challenging, fast paced, meaningful and rewarding. Specifically, you will: •Support development of the product assortment, pricing, and channel strategies to maximize sales and improve turns •Execute regular sales line reviews ensuring that plans are tracking to target •Be engaged in Marketing conversations for ongoing support, launches, and seasonal promotion periods to provide strategic direction, adjust pricing where needed, forecast the impact of promotions and changes, and perform post-campaign analyses to iterate for next time •Perform regular competitive analysis to determine key differentiators, and opportunities to match / beat the competition •Create new SKUs and Manage existing SKUs as needed •Work with Field Ops team to ensure the necessary POs are created, reconciled and paid •Support the Outbound sales team as well as collaboration with our third party partners •For any initiative or project, outline the reason for change, financial opportunity, customer and employee benefit, timing urgency, and level of effort. Perform competitive analysis and prepare business cases as needed. •Support work breakdown meetings, and create and maintain workback schedules per project - to ensure we have the right plan, and the plan is then followed •Support cross-functional projects with Vendors, IT, Finance, Sales Audit, Legal, Enablement, Retail Operations and Field Operations teams •Develop and manage vendor relationships including contract negotiation, deliverables, SLAs invoicing and payments, and promotional planning and forecasting Some of what you need •Minimum 5-7 years of work experience •Experience working in multiple functions is preferred (e.g. Category, Program / Project management, Retail / Phone operations) •Retail experience (Staples, BestBuy, Source) is preferred •Knowledge of Service or Hardware solutions is preferred •Post-secondary degree/diploma in Business, Retail Management or Project Management is preferred •Experience or drive to develop skills in project management •Analytical acumen and comfort using qualitative / quantitative data to make recommendations •Comfortable working under pressure & ability to prioritize for maximum impact •Curious •Approachable •Passionate •Solutions finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Additional Information •Office environment •Option to work remotely
Manager, Print Services (18 month contract)
Staples Canada, Richmond Hill, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Manager of Print Services, you will be responsible for growing sales & margin for the Print Division through effective vendor management, line extensions and the creation of new offers that are well aligned to the business strategy. You will lead a team of Specialists and execute business run activities and special projects that deliver incremental value to the business. You will also work cross-functionally with key stakeholders to ensure that these efforts are delivered on time & on budget. Specifically, you will: • Perform forecasting of sales departments & classes • Develop pricing strategies that maximize sales & profit • Perform regular sales business reviews ensuring that plans are tracking to target • Responsible for in-store visual merchandising execution, samples, and tool kits • Responsible for communication that influences associate behaviours and activities in support of achieving key business outcomes • Create category launch plans, ensuring key stakeholders are engaged, and deliverables are executed on time, as promised • Responsible for the development of creative briefs, coordinates marketing execution with key stakeholders (flyer, digital, signage) • Manage the proofing of all advertised material, lead specialists to create and submit marketing briefs • Select assortment for advertising and negotiate offers with vendors • Coordinate in store signage and in store samples • Work in partnership with merch team to ensure planograms are accurate and up to date. • Stay close to industry trends and leads the team to create business value & respond to threats Some of what you need • 3-5 years of progressive sales & operations experience with print preferred • Post secondary Education in related discipline or equivalent • Ability to manage cross-functional efforts • Financial acumen to deliver on business goals • Curious • Approachable • Passionate • Solution finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • Combination of office and remote work environment #bringyourpassion
Manager, Philanthropy and Alumni Relations
Douglas College, New Westminster, BC
Position DetailsPosition Information Position Title Manager, Philanthropy and Alumni Relations Posting Number 02033SA Location Hybrid / New Westminster Campus / Coquitlam Campus Grade or Pay Level A - Pay Band 11 Salary Range Minimum- $89,455, Control Point- $119,273, Maximum- $131,201; Placement within a salary band is typically up to the Control Point based on a review of skills, experience and internal equity. The College may place over Control Point in limited circumstanc Position Type Administration - Regular Posting Type Internal/External Regular/Temporary Regular Employment Type Full-Time Posting Category Administration Start Date 12/01/2023 End Date Day of the Week Mondays to Fridays Shift N/A Work Arrangements This regular full-time position is available as of December 1, 2023. Regular hours of work are 8:30am to 4:30pm, Monday to Friday; however occasional evenings and weekends may be required.Travel between Douglas College's locations and to other locations in the lower mainland as required. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role The Manager, Philanthropy and Alumni Relations will play an important role in helping to raise philanthropic revenues and engage alumni and the wider community in the College's strategic priorities. Working alongside the Director, Philanthropy, the Manager, Philanthropy and Alumni Relations will build strong relationships with donors, alumni and other stakeholders to implement and enhance activities to increase the Colleges' donor pipeline, seek new opportunities for support, and engage its alumni and wider community in the life of the College. The Manager, Philanthropy and Alumni Relations supervises Philanthropy and Alumni Relations staff members using the Douglas College Strategic Plan to guide their work.ResponsibilitiesUnder the direction of the Director, Philanthropy with dotted line reporting to the Associate Director, Annual Giving and Alumni Relations, the Manager, Philanthropy and Alumni Relations is responsible for the following: PHILANTHROPY •Assists in the development and implementation of the major gift and planned giving strategy; •Drafts grant proposals, cases for support, donor impact reports, media releases and other donor-related communications to support the strategic directions of Douglas College, in collaboration with the Marketing and Communications Office; •Identifies, cultivates solicits and stewards corporate, foundation and individual major gift and planned giving prospects to achieve annual goals; •Prepares reports on progress towards goals; •Manages a major gift and planned giving portfolio that includes recognition activities; •Works in partnership with the Marketing and Communications Office on the development and implementation of the Foundation and Alumni Relations communications plan, under the direction and supervision of the Associate Director, Annual Giving and Alumni Relations; •Establishes strategic relationships with academic and administrative leaders across Douglas College; •Attends networking events with the Director, Philanthropy and/or the Associate Director, Annual Giving and Alumni Relations to promote Douglas College Foundation in the community; •Participates in professional organizations and keeping current on fundraising initiatives and related activities in post-secondary education, competing environments and the general business environment; •Keeps current with political, economic, social and educational trends that might have an impact on the work of Douglas College Foundation; •Represents the College and College interests externally in collaboration with the Director, Philanthropy and/or the Associate Director, Annual Giving and Alumni Relations and other College and academic leaders; •Informs the Foundation and Alumni Relations' leadership team on matters relating to major and planned gifts; •Provides leadership and direction to Foundation and Alumni staff and volunteers including but not limited to recruitment and selection, training, approving work schedules, performance planning, professional development, evaluating and disciplining where appropriate; •Performs other related duties as required. ALUMNI RELATIONS Under the direction of the Associate Director, Annual Giving and Alumni Relations, this position is responsible for: •Assists in the development and implementation of an alumni engagement strategy that specifically aims to build the Colleges' global alumni community; •Oversees a calendar of engagement alumni activities and events throughout the year, as well as engaging and supporting key volunteers to contribute time and expertise in support of the engagement strategy; •Manages and optimizes the capture and use of alumni and stakeholder contact and engagement data; Liaising with Faculties and other internal College units to build partnerships and identify areas of alumni collaboration, including events, mentorships, guest speakers, internships, Giving Day, etc.; •Liaises with Enrollment Services, to help plan and implement bi-annual Convocation activities; •Delivers the fundraising strategy focused on alumni, embedding strong stewardship and relationship management systems; •Identifies, negotiates and manages alumni affinity marketing initiatives and other alumni benefits; •Performs other related duties as required. To Be Successful in this Role You Will Need •Established professional credibility as evidenced by a degree from an accredited post-secondary institution in a related area of study, or an equivalent combination of education and experience; •At least five years of experience in alumni relations combined with three to five years experience in major donor fundraising; •Proven track record of generating significant gifts from high net worth individuals; •Extensive knowledge of and experience with fundraising strategies, practices, techniques, databases and programs; •Proven record of achieving fundraising goals; •Excellent organizational, analytical and leadership skills; •Excellent written, presentation and oral communication skills; •Demonstrated ability to model appropriate professional, ethical and collaborative behaviours consistent with the responsibilities of this position; and •Previous supervisory or management experience, preferably in a unionized, public sector environment. LEADERSHIP COMPETENCIES : • Donor-focused - Anticipates and responds to the needs of donors and other internal and external clients of the organization. Acknowledges and recognizes gifts in ways that are meaningful to donors and appropriate to the mission and values of the College and the Foundation. Keeps donor interests and perspectives at the forefront. • Alumni-focused - Anticipates and responds to the needs of alumni and other internal and external clients of the organization. Keeps alumni relations interests and perspectives at the forefront. • Administrative Skills - Provides leadership to, and ensures accountability for, achievement of major gifts goals and objectives • Organizational Skills : is focused; simplifies often complex and lengthy matters; has effective time and project management skills; has ability to separate important issues and identify priorities. • Leadership Skills - Achieves desired organizational results by encouraging and supporting the contribution of others; and is a proactive and positive team player who acts with a sense of urgency and leads by example; sets and communicates clear goals. • Communications Skills - Possesses excellent communication skills, both verbal, and written and expresses thoughts in an organized, concise manner. Actively listens to the issues of others in a manner that elicits support. Develops and delivers effective presentations. Has the ability to present information and ideas to diverse business groups. • Influential and Collaborative - Has an honest, open, and consistent approach to working with others toward organizational strategic objectives and possesses strong relationship and interpersonal skills, including the ability to build relationships and develop and maintain partnerships. • Market Knowledge - Continuously seeks to stay current and be at the leading edge in his/her field and is committed to continuous learning; one that is self-motivated and self-directed, being able to work independently with a sense of urgency to task completion. • Organizationally Astute - Is diplomatic and tactful; non-confrontational; recognizes internal and external sensitivities; has an intuitive ability to read the political implications of recommendations and actions; uses sound judgment. • Innovative & Entrepreneurial Approach - Seeks out possibilities, develops new ideas, and effectively moves them forward. Is creative, innovative and takes advantage of opportunities, while recognizing the necessity of working with limited resources and in alignment with the strategic directions of the Foundation and the College. • Energetic & Adaptable - Is prepared to take on longer-term initiatives and does so with enthusiasm; ability to adapt to new and changing situations; able to alter course/direction when necessary; enjoys and embraces new challenges. Flexible; able to deal with stress effectively. Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check No Posting Detail Information Open Date 10/04/2023 Close Date Open Until Filled Yes Special Instructions to Applicant Interested applicants must submit their application and all required documents online on the Douglas College Career Site [www.douglascollegecareers.ca]. Qualified internal applicants shall be given first consideration in filling the position.Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/11433
Manager, Design
Aecon Group Inc., Toronto, ON
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being Believe in helping you build your career through our Aecon University and Leadership Programs Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibility by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! What is the Opportunity? Aecon Civil is a market leader with a self-perform competitive advantage and core local strength in key markets. Were proud of our work helping to expand and improve Canadas infrastructure and transportation networks, and were ready to build the future of our country. Aecon is looking for a Design Manager to join our Heavy Civil East division on an exciting transformative major projects within the GTA. What Youll Do Here: Implement and execute Safe by Design Principles across all design activities Manage the delivery of all design activities to successfully deliver all designs in compliance with schedule and budget Responsible for design, integration and interface management and requirements fulfillment and will provide direction to project engineering teams to deliver the specified technical requirements and schedules Develop and maintain the design management plans, the requirements traceability matrix, and lead the preparation of the Interface Control Documents Ensure compliance of contractual requirements at all stages (design, integration, validation) including all temporary works and staging Manage and facilitate interfaces between all disciplines and the temporary works designer Able to evaluate design changes for impacts to schedule, costs, requirements and interfaces Interface with the project team, as required, to determine schedules, monitor design progress, support systems integration, and coordinate the handover between disciplines Coordinate project specific meetings with clients, engineering consultants and other stakeholders to discuss and solve design and construction related topics Monitor and review design consultant performance, including providing design performance evaluations and recommendations on company-related design assignments What You Bring to the Team: Bachelors Degree or equivalent in Civil or Structural Engineering, or other related disciplines 10+ years of relevant industry experience with focus on large-scale transportation, heavy civil and transit related infrastructure Experience working on heavy civil infrastructure such as roads, bridges, rail or other similar projects is an asset Understanding of construction means and methods, including staging and temporary works Potential to perform in a lead capacity, manage engineering staff and third-party design subcontracts Proficient in the use of common industry and project management related software such as MS Office, Primavera, AutoCAD and REVIT Problem solving skills and creative thinking Organization and time management Commercial awareness Excellent communication skills Teamworking, relationship-building and influencing skills Client management skills Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
Manager, Indigenous Relations
The Regional Municipality Of Durham, Whitby, Ontario
This position is exclusive to those who self-identify as First Nations, Inuit or Metis. The Region of Durham is committed to reconciliation, diversity, equity, and inclusion within its community and organization, and is inviting applications from Indigenous candidates with lived personal and professional experience and connection to local Indigenous Nations and communities. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodation will be provided throughout the recruitment process to applicants who live with disabilities.Reporting to the Executive Director, Strategic Initiatives, the Manager, Indigenous Relations will provide leadership and support to relationship building, engagement and the development of strong partnerships with on-territory First Nation communities, as well as urban Indigenous organizations to address internal change initiatives and community priorities. The Manager, Indigenous Relations will finalize and implement the Region's Indigenous Engagement Protocol and reconciliation actions and strategies. The Manager will:- Infuse Indigenous ways, energy and enthusiasm into the organization's focus on developing and strengthening Indigenous relations- Liaise effectively with Regional departments, external agencies, local Indigenous leaders and community representatives to develop and maintain reciprocal, respectful relationships, streamline information sharing, and build trust- Provide creative and strategic guidance on issues and partnerships, ensuring all necessary outreach and follow-up is conducted in a respectful manner- As a subject matter expert, model a culture of development and growth by working internally to support staff efforts and commitment toward reconciliation- Provide culturally responsive guidance and direction to the Executive Director, the Chief Administrative Officer, and other Regional staff on issues related to Indigenous relations, as needed- Work closely with the Region's Diversity, Equity and Inclusion division on priorities and actions aimed at removing barriers and advancing reconciliation- Embed an Indigenous lens into the planning, development, implementation and revision of relevant policies, processes, and strategies - Develop annual and interim workplans, performance reporting and budget status documents to support transparency, innovation, and service excellence- Plan, organize and deliver workshops, meetings, forums, and presentations to support Cultural Safety and Sensitivity, information sharing, and engagement- Manage consultants and specialists as required- Undertake high quality research to support evidence-based recommendations and decision making- Ensure Regional Council and staff are appropriately briefed by preparing briefing notes, speaking points and Council reports - Participate in the management of the Strategic Initiatives divisionIdeally, the successful applicant will possess:- Lived experience and knowledge of Indigenous histories, present-day issues, and knowledge systems is required, combined with experience in relationship building, project management, research, policy or program development - A deep understanding and an appreciation of the diversity and complexity of social, historical, political and economic factors that shape the experiences of Indigenous Peoples, particularly within the local geography- Progressively responsible experience working in Indigenous relations, including outreach, relationship building, political acuity and diplomacy- A highly collaborative and creative spirit with demonstrated capacity to build positive, trusting relationships- A university degree in Indigenous Studies, Public or Business Administration, Political, Social or Environmental Science or a related discipline- A graduate level degree in a related discipline or additional relevant training and certifications are considered assets- Detailed knowledge and understanding of complex ecosystems, including environmental sustainability, land use planning, equity, community safety and well-being, consultation, and associated frameworks and processes within Ontario's two-tiered system of local policy and regulatory environments- A natural curiosity that drives a deep commitment to continuous improvement and enhanced decision making- Strong leadership competencies, commitment to excellence, comfort with complexity and an ability to navigate and lead through change- Outstanding verbal and written communication skills, and an ability to interact professionally with a diverse group of staff, partners, elected officials, and community members- A commitment to diversity, equity, and inclusion, and reconciliation with the ability to coach and influence- Strong interest in acquiring knowledge of municipal business planning, budget processes and Regional Council reporting procedures- Proficiency with Microsoft Office software- Ability to work occasional evenings and weekends, as required- Ability to travel, on occasion, to promote and maintain positive relationships with community leaders, community members and other relevant organizations- Candidates who have similar experience, education, qualifications or related work experience equivalent to the education and other requirements are encouraged to apply as the needs of the organization continue to evolveManagement & Exempt Salary Grade 8- Salary: $114,453 to $143,066 per annum Conditions of EmploymentProof of education, qualifications and any other job bona fide requirements will be required prior to start date. External Application ProcessCome find a home where exciting and rewarding careers are balanced with your lifestyle. We thank all applicants; however, only those being considered will be contacted. Please apply online (www.durham.ca) no later than midnight (Eastern Standard Time) on the closing date indicated on the Job Posting. The Region of Durham is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. If contacted for an employment opportunity and you require accommodation, or if this information is required in an accessible format, please contact us at: [email protected] and a Recruiter will provide appropriate assistance pursuant to the Region's Accommodation and Accessibility policies. Please note that resumes should not be sent to [email protected] us on Twitter! www.twitter.com/regionofdurhamLike us on Facebook! www.facebook.com/regionofdurham
Manager, Park Development Services
The City of Surrey, Surrey, BC
Overview As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city-and their careers-forward. Build a City. Build a Future at the City of Surrey. Employment Status Exempt - Regular Full-Time Scope Park Development Services (PDS) is responsible for the development of new parks and the renovation and upgrade of major park assets in the City's extensive and rapidly growing park system. In addition, PDS represents Parks Division interests on the full spectrum of land development projects within the City and manages the unimproved parkland inventory. Responsibilities Reporting into the Director, Parks, this role will be responsible for providing overall leadership and management of park construction and renovation programs. As the Manager, Park Development Services, you will be responsible for: • Providing overall leadership and management of the PDS section • Developing and maintaining a culture that fosters optimal performance, teamwork, high morales, sense of ownership, empowerment and mutually respectful relationships. • Establishing and maintaining effective relationships with other City Departments, SD36 and other government agencies for the development of new parks. • Directing the work of contractors & consultants and providing team leadership to 5 professional staff and 15 trades and field staff. • Participating in long-range and master planning for parks, open spaces and greenways • Delivering major park projects through consultants/contractors and/or internal teams. • Supporting the review of private development permit applications to ensure compliance with all Parks related policies and requirements. • Supporting public consultation processes and engaging with the public directly on issues associated with the development and renovation of parks. • Developing, auditing, and evaluating annual operating, renovation, restoration, and capital work programs. • Developing, issuing and managing RFEOIs/Tenders/RFP/RFQ and resulting contracts related to the Section service delivery. • Preparing reports to stakeholders, senior management and elected officials • Hiring, evaluating, training, developing, and coaching employees Qualifications Our ideal candidate shares our City values of Community, Innovation, Integrity, Service and Teamwork, and can demonstrate the following qualifications: • Graduation from a recognized university with a degree in natural or biological sciences, construction management, civil engineering or other appropriate academic program and a minimum of 7 years of experience in the park construction / development / management profession after a relevant post-secondary program with progressive experience at a strategic level; or an acceptable equivalent combination of education and experience. • Good political sensitivity, acumen and diplomacy. • Considerable abilities in problem solving, negotiation, persuasion, and collaboration. • Skilled at facilitation and conflict resolution, particularly as it relates to managing design and construction teams. • Confident, assertive, and articulate • Strong critical and creative thinking • Tolerant of pressure and the capacity to succeed in a changing and demanding work environment. • Display a professional approach and demeanour. • Understand and able to carry out public and stakeholder engagement. • Skilled in project management • Actively display good judgment, decision making, initiative, and independence in resolving problems and conflicts • Strong interpersonal skills, leadership, and management abilities within an environment of contract, union and exempt staff • Advanced communication skills both written and oral. Comfortable presenting to large groups. • Certification in project management is desirable. • Public sector experience is considered an asset. • Valid BC Driver's License. Other Information Pay Grade: M3 Salary Range: $130,501 - $153,530 Conditions of Employment This position requires completion of a Police Information Check. Successful applicants must provide proof of qualifications. Closing Date Open Until Filled. Our Values Integrity - Service - Teamwork - Innovation - Community
Manager, Patient Care Services
Northern Health, Hazelton, BC
Position Summary**Mentorship with previous job holder is available for this position. Reduced FTE may be considered for the right candidate interested in working towards this full-time senior leadership role. Successful candidates from outside the area can apply for on-campus housing, for up to three months.** Are you looking for that career that will allow you to combine your clinical expertise and your proven leadership skills? If you feel, you can deliver success by implementing strategies that focus the efforts of individuals on business goals, individual goals, team goals and translating them into positive outcomes - we want to hear from you!Reporting to the Health Service Administrator, the Manager, Patient Care Services is responsible for the management, leadership and coordination of services for the areas within the portfolio. This includes responsibility for the management of staff and resources and the provision of leadership and consultative advice in clinical care, operational and administrative activities of the service(s); ensuring that services are delivered and implemented in an effective and efficient manner and meeting established strategic directions and organizational initiatives and objectives in a manner aligned with the organization's culture, values and strategic direction.Starting salary will be approximately from $146,529 to $159,875 and will be based on education, training, experience, and salaries of similar positions. Wrinch Memorial Hospital Teaching is a time honored tradition at Wrinch Memorial hospital. There is an ongoing rotation of Medical Students, Nurse Practitioner Students and Medical Residents. It serves a population of 8,000 with:• 9 Complex Care beds• 1 Respite bed• 10 Acute Care beds• Pharmacy• Dental Clinic• Laboratory• Doctor's Outpatient Clinic• 1 secure psychiatric observation room• Medical Imaging including ultrasoundThe communities that make up what is collectively known as the Upper Skeena, The Hazeltons , are situated on the unceded traditional territory of the Gitxsan Nation. The Gitxsan people have lived on these lands for 10,000+ years and along with the Wet'suwet'en Nation to the east, established the precedent setting Delgamuukw court decision in 1997. Some of the communities included in the Upper Skeena are the incorporated municipalities of Hazelton and New Hazelton, unincorporated settlements of South Hazelton, Two Mile, Suskwa Valley, Miskinish (Cedarvale), Kitwanga Valley, Andimal and the Kispiox Valley, and the 7 Indigenous villages of Gitanyow, Gitwangak, Gitsegukla, Hagwilget, Gitanmaax, Sik-e-dakh, and Anspayaxw. Some would say the natural beauty of the land is unparalleled - it certainly holds a central place in health and wellbeing for many of the Indigenous and non-Indigenous people who live on these unceded lands.Check out The Hazeltons , known as the historic heartland of northwest BC.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" offered through the Federal and BC Government for eligible professions.IMPORTANT NOTE:As part of your application process, you will need to upload the following documentation:• Proof of COVID-19 vaccination• Registration number (if you are part of a regulated profession)Any supporting documents regarding education/qualifications for this position. Examples may include:• Program certificates or diplomas• High school/college/university transcripts etc.• It is also recommended to provide a cover letter and resumeQualfications• Bachelor's Degree in Nursing.• Seven (7) years' experience, including two (2) years at the supervisory/management level.• Or an equivalent combination of education, training and experience.• Current registration with the British Columbia College of Nurses and Midwives (BCCNM).Skills and Abilities: • Knowledge of a multidisciplinary team approach involved in the coordination of care in a complex environment and system of care services.• Cultural humility and knowledge of trauma informed practice approach, harm reduction and building culturally safe and appropriate health care services• Strong leadership and people management skills with the ability to motivate and delegate.• Strong oral and written communication skills.• Ability to promote team building while understanding that decisive action is required.• Ability to find creative solutions to problems and to develop alternative strategies to support quality improvement initiatives.• Positive problem solving skills in a dynamic unionized work environment.• Computer proficiency.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.
Manager, Asset Protection | Montreal, South Shore, North Shore
Hudson's Bay Company, Montreal, QC
Day in the Life: The Asset Protection Manager is responsible for the overall inventory shortage performance and total execution of the Asset Protection Strategy for their respective store. This role will ensure that all company policies, local, provincial and federal laws are adhered to in the execution of internal and external theft investigations or inquiries. You will be working collaboratively with Customer and Associate groups within the store to ensure all objectives are clearly communicated and executed. What You Will Do: Provide leadership, coaching and direction to drive Asset Protection Excellence through comprehensive shortage strategies and investigative initiatives Consistently communicate with Store Leadership, Managers and Associates to drive awareness of inventory shortage results, shortage concerns and strategy initiatives Provide final oversight of audit execution and internal audit readiness Work with sales support to assure shortage control processes are followed Communicate and enforce policies and procedures to store population Ensure Asset Protection Administrative standards are met What You Will Need: High School diploma or equivalency required along with a valid provincial security license College degree preferred 5+ years of retail Asset Protection Experience with 2+ years of managing direct reports Proven track record of identifying shortage exposures and creative strategies to overcome them Track record of meeting statistical and financial goals Knowledge of provincial and federal laws Strong aptitude and knowledge of retail security systems, information systems and productivity software Wicklander-Zulawski Interview Certification ideal Comfortable with physical work where standing and occasional lifting up to 25 lbs may be required What You Can Expect: Competitive salary and benefits package Associate discount up to 40% including top brands Flexible work environment that allows for work-life balance About Hudson’s Bay: As North America’s oldest retailer, Hudson's Bay is the top destination for Canadians to realize their best style of life. Our goal, as One Team, is to deliver a frictionless omni experience where stores anchor the customer journey with surprising discoveries, desired services, and localized assortment. At Hudson’s Bay, we share a passion for innovation, building meaningful relationships, and living a colourful life. We empower our associates to unlock their full potential by giving them opportunities to grow and learn every day. If you thrive in a fast-paced environment, embrace change, and are looking to make an impact, we want you on our team. We are a retailer that caters to all Canadians and need a diverse team to ensure our continued success. We strongly believe in the power of diversity, and encourage applications from everyone who is eager to make a difference in the customer’s shopping experience. Together, we can rewrite the rules of retail. Learn more about our commitment to DE&I at HBC Foundation & HBC Heritage. Our Commitment to Building a Winning Culture: As One Team we have re-established our internal behaviours and culture to ensure we all succeed. One Team provides the tools needed to shift our ways of working and creates change to become a purpose-driven, digital first business. Our 4 pillars for embracing One Team are: Always be Customer Champions, Performance and Purpose Driven, Keep it Simple & Change Agents. Interested in Social Media? Follow us on LinkedIn & Instagram. Thank you for your interest with HBC. We look forward to reviewing your application. HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing non discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,compensation and training. HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Manager/Senior Manager, ServiceNow IRM/SecOps, Risk Advisory
Deloitte, Edmonton, AB
Job Type:Permanent Reference code:124748 Primary Location:Toronto, Ontario, Canada All Available Locations:Toronto, ON; Brossard, QC; Calgary, AB; Edmonton, AB; Halifax, NS; Laval, QC; Montreal, QC; Ottawa, ON; Quebec City, QC; Vancouver, BC; Winnipeg, MB Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Be encouraged to deepen your technical skills...whatever those may be. Partner with clients to solve their most complex problems. Experience MyFlex and an agile work environment where work is what you do not where you do it. What will your typical day look like? As a Manager or as a Senior Manager you will: • Actively work with new and existing clients and become a trusted advisor on ServiceNow IRM • Lead and manage project teams to deliver end to end IRM projects, ensuring required levels of excellence and alignment with Deloitte's methodology • Lead proposal development, new services and solutions design and development, and thought leadership initiatives • Collaborate with colleagues and strategic third parties to develop and implement existing and new market propositions • Deliver program activities including project financial management, release management, handling change requirements, stakeholder management, resource management, steering committee reporting, testing and delivery of end-user training programs • Manage and communicate effectively to the client and provide insight to the business challenge • Analyze and diagnose client business issues to develop and recommend creative solutions • Review and ensure project and internal documentation meet Deloitte's quality standards • Manage a diverse team of talented consultants while coaching them to their highest potentialAbout the team Deloitte's Risk Advisory practice advises organizations on how to effectively mitigate risk and make informed and intelligent risk decisions around business processes, technology and operations. Our Risk Advisory business is expanding as we increasingly are asked to help organizations adapt and respond to new risks and take advantage of new opportunities presented by digital technology and the internet. Within our Risk Advisory's ServiceNow team we have a pool of dedicated ServiceNow profesionnals with expertise in the design and implementation of IRM (integrated risk management), VRM (vendor Risk Management), SecOps (Security Operations) and other risk/security modules of ServiceNow. We design, implement and provide advisory services over numerous risk and regulatory domain areas and are seeking to grow the team within the marketplace. As part of the role, you are expected to collaborate and lead a team of professionals to deliver high quality technology solutions with a specific focus on ServiceNow Risk and Security solutions (i.e .IRM/VRM, SecOps + others) to clients. At Deloitte, we are helping enterprises reduce the experience gap between the consumer grade experiences they have at home and the ones they have at work. Our team has over 100 dedicated, highly certified team members who are serving some of the most iconic Canadian and Global brands to imagine, deliver and run great enterprise service experiences. We are proud to be a Diamond Sponsor of ServiceNow and one of few Global Elite partners. With global reach and scale, we can offer our Canadian clients a global capability with a highly qualified local presence.Enough about us, let's talk about you To qualify for the role you must have: • 8+ years of experience as a business and or technical management of requirements and delivery of projects as a Business Consultant / Business Development / Pre-sales, and or Project/Program Manager with ServiceNow, Archer, of another leading IRM/GRC solution. • A great understanding and deep knowledge of implementing technology or ServiceNow IRM solution, and familiarity with integrations within ServiceNow or other 3rd party application. • Accountable for deliverables by leading client engagements and teams to successful outcomes with a focus on supporting your team, client needs. • Demonstrate strong connections in the market to establish a thrive the ServiceNow IRM practice. • Worked across various stakeholder groups including end users, functional teams, operations, infrastructure and more to transfer knowledge and resolve problems. • Support client pursuits business development efforts including preparing proposals and leading presentations to senior executives • Built long-term business relationships with senior client personnel and executives through engagements and networking in professional organizations. • Worked with senior the firm leaders to understand, enhance and integrate service offerings across the service line. • Knowledge of the ServiceNow platform as well as experience delivering ServiceNow implementations is a requirement. • Strong experience and skillsets in selling ServiceNow and service offerings to potential clients / customers, and the necessary knowledge and technical knowhow in working with customers and delivery teamTotal RewardsThe salary range for this position is $104,000 - $173,000 for a Manager and $125,000 - $231,000 for a Senior Manager and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you! By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: QC, Developer, Risk Management, Law, Equity, Quality, Technology, Finance, Legal
Manager, Crisis & Resilience, Risk Advisory
Deloitte,
Job Type:Permanent Reference code:125326 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Have many careers in one Firm. Experience a firm where wellness matters. Be part of a firm that leads the way and pushes themselves to look like contemporary Canada. What will your typical day look like? As a Manager, Crisis & Resilience you will (co-)lead, manage and coach a diverse team of talented consultants to deliver high quality Crisis and Resilience projects including in business continuity, disaster recovery, business impact analysis, crisis management, incident response, threat risk assessment, and physical security while ensuring required levels of excellence of Deloitte's methodologies. You will deliver program activities including project financial management, stakeholder management, resource management, executive reporting, client relationship management, analyze client business issues to develop, recommend creative solutions, lead client proposal development, new services and solution design and development. Importantly, your confident communication style will allow you to share insights on business challenges and cultivate client relationships, using your experience to help our clients to define and deploy Crisis & Resilience programs in their complex organizations. Your confident communication style will allow you to share insights on business challenges and cultivate client relationships. You'll use your experience to guide and support your team to effectively deploy Crisis & Resilience programs at mid-size and large, complex organizations while working within a strong team network to challenge, support and encourage your growth and capabilities. Roles and Responsibilities(including but not limited to): • Participate in engagements through the project lifecycle, managing expectations, conducting peer reviews of deliverables, and providing constructive feedback to enhance deliverables • Support team leaders in the planning, scoping and delivery of Crisis & Resilience engagements for mid and large-scale organizations • Interact with clients including business executives to understand objectives, deliver on time and develop high-quality work products as well as develop and maintain client relationships • Own and manage workstreams, complete assigned tasks and work within small teams to prioritize, assign and oversee the completion of tasks • Participate in business development activities including contributing to proposal content development and proposal project management • Support the creation of Crisis & Resilience programs, capability, governance and management programs, services, methods, and solutions • Contribute to the development of thought leadership to share with our clients as well as develop strategies to expand offerings • Respond to client Crisis & Resilience queries • Contribute to and participate in practice learning and growth initiatives to advance individual and team development • Coach and mentor new hires, junior team membersAbout the team Deloitte's Risk Advisory practice advises organizations on how to effectively mitigate risk and make informed and intelligent risk decisions around business processes, technology and operations. Within our Crisis & Resilience team, we have a pool of dedicated specialists with expertise in business continuity, disaster recovery, crisis management and physical security. As trusted advisors on crisis and resilience, we provide advisory services to help organizations prevent, detect, and respond to crises in a way that is positive, meaningful, and impactful.Enough about us, let's talk about you You are someone who has: • A minimum of 5 years of client project implementation or delivery experience • A minimum of 3 years of experience as a project manager/consultant in a resilience field such as Crisis Management, Business Continuity Management, IT Disaster Recovery and Physical Security, Incident Response, Operational Resilience and/or Emergency Management • Ongoing experience in client facing roles identifying, developing and influencing opportunities to enhance client programs • The ability to discuss and translate business needs into functional and technical solution requirements • Working knowledge and expertise of business continuity and crisis management solutions and/or knowledge and understanding of current disaster recovery planning techniques and technologies • An Undergraduate degree and relevant industry-recognized certification such as: Master Business Continuity Professional (MBCP), Certified Business Continuity Professional (CBCP), Certified Functional Continuity Professional (CFCP), Certified Information Systems Security Professional (CISSP), or Certified Protection Professional (CPP) • Knowledge of both business recovery and testing methodologies and industry standards and working knowledge and expertise in frameworks such as, ISO22301, ISO27001, ASIS SPC.1-2009, NFPA 1600, NIST SP 800-30/34 • Team player and people manager, with a strong attention to detail and quality, an analytical, goal-driven and practical mentality and an enthusiasm to drive high pace programs • Comfort with ambiguity, is naturally curious, and passionate about solving problems • The ability to manage multiple tasks and competing priorities with a strong sense of urgency and the skills to shift tasks in the fast-paced work environment • The ability to solve problems under time constraints • Solid analytical, organizational, and time management skills • Impeccable communication skills that transcend verbal, and also have the ability to create and deliver high quality written reports, presentations, and other materials as needed by each project • Advanced skills working with PowerPoint to deliver effective presentations that add value and provide clear commentary to Executive and Board level audiencesTotal RewardsThe salary range for this position is $104,000 - $173,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Developer, Relationship Manager, Equity, Project Manager, Information Systems, Technology, Customer Service, Finance
Manager, IT Risk and Controls, Ottawa
Deloitte,
Job Type:Permanent Reference code:125454 Primary Location:Ottawa, ON All Available Locations:Ottawa, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Be encouraged to deepen your technical skills...whatever those may be. Build your leadership skills at Deloitte University. Partner with clients to solve their most complex problems Leveraging our global network and in-depth industry knowledge, Deloitte helps our clients mitigate the risks associated with their ongoing operations, strategic transformations, internal system upgrades, business process updates, and internal controls over financial reporting. If you have the experience in these areas, and you're ready to join Deloitte's Risk Advisory team in Canada's national capital Ottawa, now is the time to apply.What will your typical day look like? As a Manager in this group, you will provide strategic advice and guidance to clients on matters of risk mitigation related to general IT controls and business process controls, improvements to processes, systems and internal controls, as well as other areas such as data and governance. You will have the benefits of working with a large and supportive team and be able to thrive through the variety of our client base and projects. You will take a lead role in identifying opportunities, selling and delivering services - including leading sales pursuits and RFP responses, overseeing project teams and building the practice. You will analyze issues, contribute to developing recommendations, and construct creative presentations to deliver insightful solutions. On top of this, you will find yourself part of a team of talented professionals who are passionate about putting the client first. You will enjoy the support, collaboration, and direction from our fantastic leadership team in Deloitte's Risk Advisory practice and broader National Capital Region team.About the team We have a diverse team of professionals ranging in areas of expertise and experience. We focus on our local marketplace but leverage and utilize national and global resources to bring the best of Deloitte to our teams and clients. Deloitte brings a supportive and team-oriented culture where we work together to help our people and our client succeed. We try to create unique employment experiences for each person that is tuned to their individual objectives and allow them to be able to achieve their career objectives. We also actively work with our team members to identify career advancement and unique job opportunities within Deloitte.Enough about us, let's talk about you You are someone with: • Depth of relevant experience within the private and public sector. • At least 5 years of demonstrated experience in several risk management disciplines (such as transformation risk, IT risk, risk management, internal audit, SOC audit, general IT controls). • A relevant professional designation, such as CPA, CISA, CISSP or CIA. • Minimum of 2 years of management experience leading a team. • Ability to develop and communicate new ideas and conceptualize innovative approaches and solutions. • Ability to manage and prioritize multiple projects simultaneously. • Ability to qualify for Canadian federal government security clearance an asset. • Willingness to travel.Total RewardsThe salary range for this position is $77,000 - $149,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Risk Management, Internal Audit, Developer, Equity, CPA, Finance, Technology
Manager, Customer Insights & Reporting
BMO, Toronto, ON
Application Deadline: 05/09/2024Address:33 Dundas Street WestThe Manager, Customer Insights and Reporting is responsible for the development, production, and ownership of customer metrics and reporting across Personal banking.The individual will have an end-to-end project accountability. Beginning with understanding the business KPIs, they will leverage expertise in process design to determine an efficient and optimal process for delivering reporting results. Development will include structuring the data flow and setting up automation. Ownership will continue post-implementation and include investigations, improvements, and partner relations.Key AccountabilitiesAnalytic Capabilities & Critical ThinkingUnderstand business KPIs, and relevant drivers and factors that can help reach business objectives.Internalize and understand the larger context of customer data elements and leverage a strong awareness of how customer and account attributes intersect.Analyze large, complex datasets (from multiple sources both structured and unstructured) to drive insights and recommendations.Be a practitioner of data best practices including QA, stable design, code optimization, and automation techniques.Design and improve production and ad-hoc reporting processes with the goal of optimizing consumption and performance.Design and Delivery of Performance Reporting and DashboardsResponsible for performance measurement reporting and visualization that monitors overall and incremental impact of customer growth in quantity and quality.Lead the definition, creation and maintenance of standardized dashboards and performance reporting for Customer Insights and business partners.Refine design proposals in collaboration with various stakeholders in Personal banking.Apply thoughtful consideration to the best way to present complex materials in a consumable way.Create new analyses and/or tools that deliver customer insights that enable business users to further their objectives.Leadership and Relationship ManagementWork collaboratively with other analytics teams and business subject matter experts to refine personal understanding and ensure consistency in reporting and design.Establish and communicate standards for accurate business requirement, technical specification and work process documentation associated with our metrics and reporting.Engage with business partners to ensure needs are met, update on delivery status, and provide transparency and clarity to results.Leverage consultative skills and knowledge of best-practices to provide guidance and consultative sessions with partners to share insights and recommendations rooted in data. Use these sessions to flag potential areas for deeper investigation, growth, or prioritization.Consult with and deliver results to partners within tight time constraints that consistently meet or exceed their expectations.Risk ManagementEnsure measurement reports meet governance and risk policies and identifying opportunities and solutions for continuous improvementsCross Functional RelationshipsThis job requires the incumbent to interact with the following groups and/or processes in BMO FG and relevant external stakeholders:Managers and Senior Managers of Line of Business including:Analytics Centre of Excellence and all associated teams withinCanadian P & C Product groupsCustomer MarketingNA ChannelsTechnology and OperationsP&C Distribution - Sales & Service Divisions and North American Contact CentresKnowledge & SkillsKnowledgeBS/BA in Commerce, Finance, Statistics, Quantitative methods, Math, Computer Science, Marketing, or similar.3+ years of applicable experience.Strong foundation in data and analysis.Ability to pull data from multiple sources and formulate comprehensive and actionable reportsStrong analytic and pattern recognition to connect causal factors and form hypotheses.SkillsExpert proficiency in SQL, Excel, PPT.Proficiency in SAS EG coding.Strong communication skills (verbal & written); ability to provide concise, clear reporting, actionable analysis and presentations.Ability to interact with all levels of end users and technical resources.Experience in data visualization preferred, including visualization software such as Power BI, Microsoft Reporting Services, Spotfire or Tableau.Creative problem-solving skillsA 'can-do' attitude and passion for analytics including the insight and value it can provide.Self-motivation and the capacity to work under pressure and tight deadlines.Proven ability to self-check work to ensure results are error-freeAbility to plan, organize and work on multiple tasks simultaneouslyTechnical experience working in analytical software, and business software (Excel, PowerPoint, Word)Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Manager, Partner Matters and Compensation
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Opportunity KPMG's Office of the Partner (OTP) supports our partnership through the lifecycle of their careers - from entry into partnership, through to retirement preparation. Our team includes partnership accounting, partner matters (onboarding, partnership policies, benefits and agreements, offboarding), leadership development, partnership tax, and partner personal and corporate tax services. We are seeking a high-performing Manager to join our growing team. The successful candidate will support the annual partner compensation process and Partner Matters, reporting directly to the Senior Manager, Office of the Partner. This is a flexible hybrid role, working out of our GTA Office. Application deadline: March 29th by 5:00 pm EST. What you will do Create and maintain databases and allocation tools, with strong attention to detail Under minimal guidance, perform complex technical work and prepare calculations Maintain datasets of sensitive and confidential information, requiring a high level of discretion Prepare data visualizations and analysis in Tableau and Power BI Develop review materials for Management Committee and Board meetings with a high degree of precision Understand data requirements and assist in the preparation of reports for partners and others Support our Partner Matters and Partnership Accounting teams with special projects Perform other ad-hoc analysis as required What you bring to the role 5+ years of experience as a business or HR analyst or experience in a related field such as accounting, finance, tax or HR and compensation. A bachelor's degree or post-secondary education in a relevant field such as business administration, commerce, accounting, human resources etc. Advanced proficiency with MS Office, especially Excel Experience in data analysis, financial modelling and ability to interpret large volume of data and provide business recommendations based on insights Excellent written and verbal communication skills Self-starter and ability to work on multiple or complex projects simultaneously Positive attitude, highly driven, organized, strong attention to detail Ability to work in a fast-paced and high-pressure environment Demonstrated comfort working with senior management and executives Creative thinker with the ability to understand complex processes and draw connections between concepts Experience with Tableau, Power BI, and data visualizations is an asset Previous experience in compensation or understanding compensation and total rewards programs for senior leadership is an asset. Keys to your success KPMG individuals Deliver Impact | Seek Growth | Inspire Trust and understand that a diverse workforce enables us to deepen relationships and strengthen our business. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .
Manager, Community Services, Nw East Cluster
Northern Health, Smithers, BC
Position SummaryAre you interested in an opportunity to grow professionally within a positive and progressive culture? Northern Health is seeking a champion with significant management and leadership experience to join us at our Bulkley Valley Health Unit.The Manager, Community Services leads the implementation of strategic objectives and operational plans to provide effective and efficient delivery of community services that meet NH's policies and health priorities. The position is responsible for providing leadership to the planning, delivery and evaluation of services.In accordance with Northern Health's vision where people and their families receive primary care services supported by interprofessional teams, the Manager of Community Services ensures the use of best practice to provide competent, safe, and ethical care for people and their families in settings such as physician practices, homes, schools, and communities.The Manager, Community Services is responsible for the delivery, planning, organizing and evaluation of services for the assigned portfolio. This includes the overall management of operating systems, clinical activities, education and quality improvement in a variety of service areas such as: Primary Care Interprofessional Teams, Mental Health and Substance Abuse, Home Care Nursing, Community Rehabilitation, and Home Support Services.Starting salary will be approximately from $142,262 to $155,219 and will be based on education, training, experience, and salaries of similar positions. Smithers Smithers is located in the picturesque Bulkley Valley surrounded by three mountain ranges which provide a backdrop for the town's Alpine setting. The main industries include forestry, tourism, transportation and agriculture. Smithers offers affordable housing and natural splendor that support a balanced lifestyle. The population of Smithers is approximately 6,000, with an additional 5,000 from the surrounding communities that access services. There are three elementary schools, one secondary school, one alternate format school for grades 9-12 and Coast Mountain College. Check out Smithers where there is always something new to experience.What Northern Health has to offer you!• Comprehensive benefit packages including, extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.IMPORTANT NOTE:As part of your application process, you will need to upload the following documentation:• Proof of COVID-19 vaccination• Registration number (if you are part of a regulated profession)• Any supporting documents regarding education/qualifications for this position. Examples may include:• Program certificates or diplomas• High school/college/university transcripts etc.• It is also recommended to provide a cover letter and resumeQualfications• Baccalaureate degree in a related discipline.• Five (5) to seven (7) years of progressive leadership experience in direct team-based health services or an equivalent combination of education, training and experience.• Operational experience in Primary Care, including a broad understanding of clinical theory and practice within a team based, person-centered model of care.Skills and Abilities: • Knowledge of local and regional community health issues including a clear understanding of a Primary Health Care Model of service delivery.• Creates an atmosphere of respect, trust, and workplace health.• Acts with integrity and contributes to the development of integrity in the organization.• Works cooperatively with others toward a common goal.• Inspires, supports and develops others and self.• Manages human, financial and capital resources effectively and responsibly.• Makes sound decisions supported by fact-based information.• Evaluates program effectiveness to achieve improvements.• Demonstrates a real commitment to service and satisfaction of stakeholders.• Demonstrates strong oral and written communication skills.• Demonstrates strong leadership and people management skills.• Ability to build collaborative high functioning teams.• Ability to find creative solutions to problems and support quality improvement initiatives.• Computer proficiency and ability to operate related equipment.• Physical ability to carry out the duties of the position.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.
Manager, UX/CX Strategist
RBC, Toronto, ON
Job SummaryJob DescriptionWHAT IS THE OPPORTUNITY?The Strategic Design group at RBCx helps build and sustain innovation from concept through launch and beyond. We are looking for a Manager, CX Strategy to shape products, services and customer experiences.As a Manager, CX/UX Strategist, you will bring empathy, curiosity and collaborative design strategy skills to all aspects of our design thinking process. Through research and ideation to product testing and beyond, you will help shape experiences that provide value to customers and our organization.WHAT WILL YOU DO? Consulting: You will work closely with Venture leads as an internal expert on human-centered design and CX strategy. You will help guide teams as they conduct research and ideation across various different Ventures, and you will build credibility by adding value and helping to shape products towards the sweet spot of customer desirability, technical feasibility and business viability.Strategic Ideation (uncovering future opportunity areas): You will carve our future opportunities with our senior leadership, and collaborate with cross-functional teams and stakeholders to plan the development of innovative ideas leading research and strategy sprints that will uncover strategic and human-centered opportunity areas for future venture ideation. Facilitation: Lead the creation and facilitation of workshops designed to support product visioning, ideation and other co-creative activities that bring cross-functional teams together towards a clear product direction. This may include half-day to multi-day design sprints to discover strategic solutions at the thematic, epic or user story levels.Research: You will help to design,conduct and report on design research activities in an effort to uncoverusers tacit and latent needs. This will include quantitative and qualitative research with users, such as ethnographic research, concept testing,usability testing, surveys and desk research. Storytelling: Communicate researchinsights, knowledge and ideas through compelling narratives to inform product teams and key stakeholders of strategic product direction.Manage: Coordination of logisticsand other administrative activities as it relates to design workshops,research and similar events. Participate in internal dialogue to advance theCX discipline within RBC; be an ambassador of user-centered design,delivering its value internally and externally.WHAT DO YOU NEED TO SUCCEED?Must have:Research Experience conducting qualitative and quantitative research to uncover human insights with a focus on solving business challenges.Presentation and Communication Experience synthesizing research results into strategies and tactics.Stakeholder Management Ability to work with cross functional teams to align on solutions.Strategic Problem Solving Define solutions grounded in human insight.1-3 years in a similar roleStrong skills & working knowledge of the tools of the trade (usability testing, Optimal Workshop, Usertesting.com, etc.)Demonstrated ability to deliver well-thought-out design recommendations based on user research (portfolio)Experience working in fast paced, experimental or start-up environmentsUnderstanding analytics tools (Google Analytics, HotJar, etc.) and incorporating them into research recommendations a bonusNice-to-have:Design ExperienceData Analysis ExperienceProduct Management ExperienceWhats in it for you?This position provides the opportunity to work across business lines and find novel solutions to challenging problems. Our team is focused on keeping a culture of curiosity, growth and support each other. We are constantly looking for new ideas and experimenting with different approaches to our work.A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensationLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamFlexible work/life balance optionsOpportunities to do challenging workJob SkillsAdditional Job DetailsAddress:20 KING ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-01Application Deadline:2024-04-30Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Creative Producer
Rogers, Toronto, ON
Creative Producer Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.Rogers Sports and Media is looking for an innovative, collaborative, and All-Star creative producer, with a comprehensive background in brand development, creative production, and advertising copywriting to join our in-house creative agency in the role of Creative Producer, Sports Brands (Sportsnet & Toronto Blue Jays).The successful candidate loves sports and knows what drives fans to watch, listen and engage, plus inherently understands what fans want and how to communicate with them!Reporting to the Creative Director, Sports Brands, the successful candidate will be accountable for campaign conceptualization, management, and production of advertising assets that span multiple channels including TV, Radio, Web, Out of Home, Digital and Social; for the largest and most exciting sports media portfolio in Canada. Properties include, Sportsnet's master brand, National Hockey League/Hockey Night in Canada, Blue Jays on Sportsnet/Major League Baseball, Raptors/National Basketball Association, Sportsnet's range of original content and digital products such as Sportsnet NOW, plus the Toronto Blue Jays!What you will do: Drive creative campaigns to help the sports brands achieve marketing and business priorities. Understand brand strategy, tone of voice and personality to maintain consistency in the brand's voice while exploring category-relevant ways to engage consumers. Lead conceptualization, development and execution of digital-first, multi-channel marketing campaigns, which includes ideation, crafting pitch decks, copywriting, sourcing audio/visual assets, directing voice over and supervising edit/postproduction sessions. Produce day-to-day tune in spots promoting network live events and original content shows. Participate and contribute to team ideation sessions for development of creative marketing solutions. Produce story boards and spec edits that bring concepts to life. Write compelling marketing and promotional copy for digital and social channels. Collaborate with the Social Strategy team to create, produce and edit, original and marketing content that resonates across digital and social platforms. Direct commercial productions, plus organize and direct content shoots - in studio, on-location and during live sporting events. Lead and/or support on-set production of photography and video execution of sports creative and promotional assets including travel to Rogers, NHL/MLB/NBA, and partner locations across Canada and the USA. Provide support to Sales and Branded Integration as required. Collaborate with Designers, Art Directors, Editors, Project Managers, plus the Marketing, Sales, Digital and Content teams to execute project needs. Collaborate with the Creative Lab on new ways to innovate and engage with the audience. Continuously push the envelope in the creation of content ideas, and executions that can be monetized. What you will bring: Sports fandom and a healthy obsession for creative, broadcast marketing and fan engagement. A natural curiosity, drive to win, strong sense of personal ownership and experience working in a high-performance environment, with a portfolio of work. Acceptance of a unique culture that respects others, has fun and values innovation. A digital-first mindset with strategic thinking that places our audiences at the forefront of direction. Passion and ability to produce engaging advertising creative, with enthusiasm for storytelling. A good eye for film and photography. Expert knowledge of writing for advertising and promotions. Expert knowledge working in Adobe CC - primarily Photoshop, InDesign and Premiere Pro (After Effects is a bonus). A keen attention to detail and take due care in the creation of all work. Knowledge of direct-to-consumer platforms. No fear of failing but can move on quickly in order to ensure we are constantly innovating our approaches. An excellent ability to build relationships and engage with internal teams and external partners/stakeholders. An understanding of digital marketing, with a belief in the power of data and analytics. A robust understanding of social media formats and audience behaviours across channels, and what works where and why. A social native who is up to date on trends, including new apps and tech that pertains to content ideation and creation. Here's what you can expect in return: A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets. A manager who deeply cares about your development and long-term career at Rogers. A team that trusts and wants to win together. Smart and accomplished colleagues who are focused on both the "what" and the "how". Your choice of hardware and software (iPhone or Android/PC etc.) Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: Up to 25% Posting Category/Function: Broadcasting & Creative Requisition ID: 301568At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Channel Marketing, Advertising, Equity, Marketing, Finance
Service Coordinator - OpenRoad Toyota Richmond
OpenRoad Auto Group, Richmond, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Service CoordinatorStatus:Full-TimeDealership:OpenRoad Toyota RichmondDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Assisting and supervising daily duties of Lot Associate Assisting and supervising daily operations of Appointment Coordinators and communications with the CCC appointment bookings Controlling inputting and outputting of mobility fleet, ensuring the correct number of vehicles are inputted. Ensuring quality control of said vehicles Dispatching working into the main workshop Building and implementing processes. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 2 years of experience in customer relations. Strong organizational and people skills. Some knowledge of automotive equipment parts and accessories. Good computer skills and ability to maintain records using a computerized appointment system. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. Ability to work constructively with members from all departments within the dealership. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3951 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Manager,community Services Kitimat
Northern Health, Kitimat, BC
Position SummaryAre you interested in an opportunity to grow professionally within a positive and progressive culture? Northern Health is seeking a champion with significant management and leadership experience to join us at Kitimat General Hospital and Health Centre.The Manager, Community Services leads the implementation of strategic objectives and operational plans to provide effective and efficient delivery of community services that meet NH's policies and health priorities. The position is responsible for providing leadership to the planning, delivery and evaluation of services. In accordance with Northern Health's vision where people and their families receive primary care services supported by interprofessional teams, the Manager of Community Services ensures the use of best practice to provide competent, safe, and ethical care for people and their families in settings such as physician practices, homes, schools, and communities. The Manager, Community Services is responsible for the delivery, planning, organizing and evaluation of services for the assigned portfolio. This includes the overall management of operating systems, clinical activities, education and quality improvement in a variety of service areas such as: Primary Care Interprofessional Teams, Mental Health and Substance Abuse, Home Care Nursing, Community Rehabilitation, and Home Support Services.Starting salary will be approximately from $102,938 to $128,673 and will be based on education, training, experience, and salaries of similar positions. Kitimat General Hospital and Health Centre is a 20-bed Acute Care unit including 2 maternity beds. It integrates Acute Care, residential care, public health and community care in one facility. The services include: • Emergency • Physiotherapy• Radiology • Laboratory• Diabetes and Chronic Disease management• Outpatient Community Chemotherapy clinic• Regional Orthopaedic Centre• Regional Palliative Care Nurse consultant• Mountainview Lodge a 36-bed residential and complex care facility• Public Health team Kitimat Set in a beautiful and natural ocean, mountain and valley paradise, Kitimat is located on the Douglas Channel just a few miles off British Columbia's inside passage. Kitimat was built in the 1950's and is one of BC's youngest coastal communities. Main industries include an aluminum smelter, a pulp and paper mill and a petrochemical manufacturer. The population of Kitimat is approximately 8,236. The community has three elementary schools, two secondary schools, and one post-secondary school. Check out Kitimat where there is always something new to experience.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.IMPORTANT NOTE:As part of your application process, you will need to upload the following documentation:• Proof of COVID-19 vaccination• Registration number (if you are part of a regulated profession)• Any supporting documents regarding education/qualifications for this position. Examples may include:• Program certificates or diplomas• High school/college/university transcripts etc.• It is also recommended to provide a cover letter and resumeAre you an International Applicant? Before applying for a job with Northern Health, please follow these steps on our Northern Health careers page Qualfications• Baccalaureate degree in a related discipline.• Five (5) to seven (7) years of progressive leadership experience in direct team-based health services or an equivalent combination of education, training, and experience.• Operational experience in Primary Care, including a broad understanding of clinical theory and practice within a team based, person-centered model of care.Skills and Abilities: • Knowledge of local and regional community health issues including a clear understanding of a Primary Health Care Model of service delivery.• Creates an atmosphere of respect, trust, and workplace health.• Acts with integrity and contributes to the development of integrity in the organization.• Works cooperatively with others toward a common goal.• Inspires, supports and develops others and self.• Manages human, financial and capital resources effectively and responsibly.• Makes sound decisions supported by fact-based information.• Evaluates program effectiveness to achieve improvements.• Demonstrates a real commitment to service and satisfaction of stakeholders.• Demonstrates strong oral and written communication skills.• Demonstrates strong leadership and people management skills.• Ability to build collaborative high functioning teams.• Ability to find creative solutions to problems and support quality improvement initiatives.• Computer proficiency and ability to operate related equipment.• Physical ability to carry out the duties of the position.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.
Manager, BMO Rewards Program Customer Engagement & Lifecycle Management
BMO Financial Group, Toronto, ON
Application Deadline: 04/29/2024 Address: 33 Dundas Street West Job Family Group: Customer Solutions Loyalty programs are a major driver of customer engagement and credit card spend and are the most important factor customers consider in choosing a credit card. The brand perception, customer experience and overall value of a loyalty program underpin the success or failure of a credit card portfolio. The Manager, BMO Rewards Program Customer Engagement & Lifecycle Management is accountable in delivering the CRM strategies, planning and execution of key customer focused rewards program KPIs including Lifecycle communication strategies that increase redemption, rewards browsing, optimize redemption mix and support for new cards and offers, rewards program promotions, credit card offers and campaigns and NPS benchmarking. The ideal candidate will have a passion for marketing, customer experience and rewards programs, will be an independent and creative thinker, a team player, action and solution oriented. The candidate should also have prior experience in marketing, campaign design and execution. This role reports into the Senior Manager, Rewards Loyalty Programs and has two major elements: 1) CRM strategy design and execution 2) Delivering on Engagement KPIs CRM Strategy Design & Execution Leverages data and insights to conceptualize and propose marketing program that drive the highest results Leads CRM marketing and communications strategies with a strong discipline on marketing measurement, analysis and data-driven decision making. Responsible for reporting on channel specific KPIs such as web and email engagement Develop rewards programs and campaigns based on customer segment, seasonal needs, and market trends Maintain and evolves the Rewards Marketing and Promotions Calendar Manage and facilitate program offers and campaigns, from ideation, build and production (including any issues/defects) Manage operations and marketing strategy to maximize efficiencies and increase customer value proposition Lead and assist the execution of customer-facing communications including email, website and print channels managing reputational risk & operational excellence Delivering on Engagement KPIs Responsible for leading key customer growth and engagement strategies (engagement & retention) to deepen customer relationships, define marketing materials and programs that achieve program Key Performance Indicators Work with internal and external partners on measurement objectives to ensure initiatives are set up so the objectives can be measured at completion. Rewards offer and promotional SME, sharing best practices and standards including offer strategy, communication strategy, execution, and reporting Working effectively and closely with rewards program vendors and credit card rewards partners in delivery of Engagement KPIs KNOWLEDGE AND SKILLS Knowledge & Experience Strong track record delivering results in ambiguous and challenging situations 4-6 years Marketing, CRM or Rewards program management experience P&L accountability and payments experience preferred Minimum undergraduate university degree, an MBA or other post-graduate degree, or equivalent industry related experience preferred Skills Strategic thinker who can develop and execute near-term and long-term strategies and roadmaps Proven ability to build relationships with partners and colleagues across different business units and groups Proven ability to influence without authority and drive change Able to think like a customer and design the right customer experience Proven ability to manage multiple facets of a complex business and effectively prioritize most important business levers and initiatives Excellent business acumen and financial, analytic and business casing skills Very strong communication skills (oral and written) with ability to frame and effectively communicate complex problems Excellent problem-solving skills Team-oriented, collaborative and flexible Strong time management and project management skills Risk management capabilities Compensation and Benefits: $68,000.00 - $126,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.