Overview of salaries statistics of the profession "Creative Design Manager in Canada"

Want to do work that makes a difference?Join us as we work to change lives and build a more inclusive economy in Calgary! Check out our mission, vision and values on our website.   Momentum is an award winning and nationally recognized community economic development organization utilizing innovative approaches to poverty reduction. We use financial literacy, skills training, entrepreneurship training and microloans as tools to empower people as they exit poverty. We are an employer of choice and were selected as one of Alberta’s Top 70 Employers for 2016. We provide competitive compensation and benefits with an unparalleled work environment. We are professional and diverse, so you’ll find a range of people and backgrounds working here: from MBAs to Social Workers and everything in between. Momentum Staff are non-judgmental and receptive in approach and reflect genuine concern, respect and commitment towards the individual, family and community. We’re serious about our work but we don’t take ourselves too seriously and love to celebrate and have fun along the way. Momentum’s Financial Empowerment department has received national recognition for its innovative programming. The programs in the department include:Fair GainsYouth Fair GainsOwen Hart Home OwnersSavings CirclesMoney ManagementMoney Matter$Family SavesFinancial CoachingFinancial Literacy TrainingAspire Coordination What you’ll be doing:  The Financial Empowerment department is led by a Department Manager that works in close collaboration with the Financial Empowerment Coordinator(s). The Financial Empowerment Department Manager provides overall strategic leadership to the department and is supported by the Coordinator(s) in the design, implementation, and evaluation of the Financial Empowerment programs. The Department Manager is responsible to Community Engagement Director to ensure effective management of the Financial Empowerment Department. Key areas of Responsibility:Provide strong departmental leadership.Supervise Financial Empowerment staff members.Support the Financial Empowerment Coordinator(s) and department staff in the delivery and evaluation of Financial Empowerment programs.Supervise delivery of coordination activities for Aspire Calgary.Participate in related collaborative initiatives and partnerships to increase the community leadership role of the Financial Empowerment Department.Primary Relationships:Supervisor: Community Engagement Director  Coordinator(s) Financial Empowerment Financial Empowerment staffFinance ManagerFinancial Empowerment participantsFunders Major Responsibilities:Financial Empowerment Department LeadershipIn collaboration with the Financial Empowerment Coordinator(s), research and develop new or innovative program enhancements to meet community need within the context of Momentum’s Strategic Map.Ensure department programs are consistent with CED principles and Momentum values.Oversee departmental data management systems for program statistics, outcome measurement, communications, promotion, and evaluation.Lead department budget planning and ensure budget is implemented successfully.With the support of the Financial Empowerment Coordinators, develop funding proposals and lead revenue generation plans.Support staff to ‘Think 3’ for purchasing decisions in support of our sustainability value.Ensure the relationships with existing departmental funders and partners are well-managed. Supervise the Financial Empowerment teamChampion an overall vision for the Financial Empowerment Department with the staff teamLead team strategic and business planning processesManage new opportunities for the department.Lead hiring of new staff membersSupport the Financial Empowerment Coordinator(s) in providing program operations leadership to the department staff. Support the Financial Empowerment Coordinator(s) in the development and regular review of all Financial Empowerment department staff job manuals.Provide performance engagement support to staff members, including regular performance conversations, goal setting, and professional development.Manage team member compensation and expense requirements. Facilitate team building and collaboration among all the department staff members.Promote Momentum’s values and culture with staff.Encourage synergies within the department and other Momentum departments.Supervise use and training of volunteers to enhance departmental programming. Manage Financial Empowerment ProgramsSupport the Financial Empowerment Coordinator(s) in the development, delivery and evaluation of outcome-focused programs and continuous quality improvement within the Financial Empowerment department.Ensure the Financial Literary curriculum is updated and improved as necessary in collaboration with the Financial Empowerment Coordinator(s) and departmental staff. Ensure Financial Empowerment programs are consistent with CED principles and Momentum values. Oversee the Financial Empowerment department communication and marketing activities.Support the Financial Empowerment Coordinator(s) in the development and implementation of all program policies and procedures. Ensure high quality delivery of training, reporting and customer service functions for the Aspire Network. Ensure programs are relevant and responsive to community needs through evaluation and assessment in collaboration with the Financial Empowerment Coordinator(s).  Relationships with Community Stakeholders Maintain and expand existing community partnerships and networks.Participate in collaborative initiatives to engage diverse stakeholders in Financial Empowerment department activities. Represent Momentum and the Financial Empowerment Department at conferences, community events and consultations.Liaise with departmental stakeholders, including community partners, government representatives and financial institutions. Ensure the relationship with existing funders is well managed as required. Ensure all reporting requirements effectively completed by Financial Empowerment staff and the Financial Empowerment Coordinator(s) provides adequate support to staff in report development.Develop funding proposals in collaboration with Community Engagement Director and Financial Empowerment Coordinator(s).  Skills and QualificationsPost secondary education, or equivalent experience will be considered, in the field of social work, community development, psychology, human services, or related discipline.  Demonstrated leadership abilities, with a minimum of 5 years in a leadership role. Excellent interpersonal and team building skills, including self-awareness, humility, ability to learn from those around them, and have fun.Program planning, development, and implementation experience. Knowledge of program evaluation and data management.Ability to manage multiple priorities in an outcomes-based environment.Highly numerate and financially oriented, with proven skills to manage budgets. Experience in working with, and supportive of, marginalized or barriered individuals. High level of computer literacy in word processing, database, email, and Internet systems.Ability to research and stay current in financial empowerment and community economic development.Excellent organizational skills. Excellent communication skills, including the ability to network effectively.Adaptable and flexible.Ability to work independently and collaboratively.Community Economic Development knowledge and experience. Social justice oriented. Knowledge of Individual Development Accounts and personal financial management strategies an asset. To apply: Please forward resume with a creative covering letter:Via e-mail to: [email protected]State competition number in subject line of email. Attention: Hiring Committee Competition Number: MOM0501 Closing Date: Until suitable candidate is found.Applicants must state salary expectations in their cover letter.Momentum is an equal opportunity employer.  Persons from diverse groups are encouraged to apply.  We wish to thank all applicants for their interest, however, only those selected for interviews will be contacted. To see why Momentum is a great place to work and what we have to offer visit www.momentum.org. 

OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. We are looking for a Senior Consultant / Manager to act as functional and implementation leader of Workday Adaptive Planning solutions. This role will be responsible for planning and leading system implementations, working with the broader Finance Transformation advisory team and with our clients to continue to grow KPMG's Workday Adaptive practice. What you will do Participate and lead scoping, implementation, and deployment projects of Workday Adaptive Planning projects. Conduct client workshops, understand, and analyze business requirements, propose recommendations, and prepare solution blueprint. Plan, architect, design, configure and test models and integrations. Design and develop custom reports and dashboards. Assist with testing configuration, provide knowledge transfer to clients and develop documentation as applicable. Provide leadership, direction, and guidance to senior level client stakeholders and be seen as a subject matter expert. Support the development of proposals, product demos, contribute to business development activities and support internal and external marketing events. Proactively engage in learning and development activities to keep up with latest Workday Adaptive product features and capabilities, including broad integrated business planning industry leading practices. Manage, mentor, and train Consultants and Senior Consultants within the EPM Practice. Develop and foster network within KPMG advisory practice and with Workday partners. What you bring to the role Bachelor's degree in Business, Finance, Accounting, Computer Science, Engineering, Information Technology. Post graduate degrees and professional designation is an asset. Minimum 3 years of super-user experience or 2+ years implementation experience with Workday Adaptive Planning is a must. Workday Financials, Workday Adaptive Planning and or Workday Adaptive Platform Certification is preferred. Experience with Workday Adaptive Planning integrations and SQL language is a plus. Experience working in a client facing role across a variety of industries and businesses. Strong mix of business and functional knowledge related to budgeting and planning processes with a proven ability to communicate business requirements and understand the implications on the functional design. Superior communication skills, both written and verbal, with the ability to communicate with client stakeholders and senior leadership. Work closely in a collaborative team environment, lead teams and project deliverables. Ability to present and demo product and solutions using MS Visio and or MS PowerPoint. Strong analytical and problem-solving skills with the ability to clearly articulate, identify and define problems and develop creative solutions to address client requirements. Experience in process reengineering, designing and implementing business performance management applications including budgeting, forecasting, planning, consolidation, and reporting. Ability to travel within Canada and the US. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here. Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .

Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being Believe in helping you build your career through our Aecon University and Leadership Programs Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibility by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! What is the Opportunity? Aecon Civil is a market leader with a self-perform competitive advantage and core local strength in key markets. Were proud of our work helping to expand and improve Canadas infrastructure and transportation networks, and were ready to build the future of our country. Aecon is looking for a Design Manager to join our Heavy Civil East division on an exciting transformative major projects within the GTA. What Youll Do Here: Implement and execute Safe by Design Principles across all design activities Manage the delivery of all design activities to successfully deliver all designs in compliance with schedule and budget Responsible for design, integration and interface management and requirements fulfillment and will provide direction to project engineering teams to deliver the specified technical requirements and schedules Develop and maintain the design management plans, the requirements traceability matrix, and lead the preparation of the Interface Control Documents Ensure compliance of contractual requirements at all stages (design, integration, validation) including all temporary works and staging Manage and facilitate interfaces between all disciplines and the temporary works designer Able to evaluate design changes for impacts to schedule, costs, requirements and interfaces Interface with the project team, as required, to determine schedules, monitor design progress, support systems integration, and coordinate the handover between disciplines Coordinate project specific meetings with clients, engineering consultants and other stakeholders to discuss and solve design and construction related topics Monitor and review design consultant performance, including providing design performance evaluations and recommendations on company-related design assignments What You Bring to the Team: Bachelors Degree or equivalent in Civil or Structural Engineering, or other related disciplines 10+ years of relevant industry experience with focus on large-scale transportation, heavy civil and transit related infrastructure Experience working on heavy civil infrastructure such as roads, bridges, rail or other similar projects is an asset Understanding of construction means and methods, including staging and temporary works Potential to perform in a lead capacity, manage engineering staff and third-party design subcontracts Proficient in the use of common industry and project management related software such as MS Office, Primavera, AutoCAD and REVIT Problem solving skills and creative thinking Organization and time management Commercial awareness Excellent communication skills Teamworking, relationship-building and influencing skills Client management skills Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.

Creative Director Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.Rogers Creative is seeking a Creative Director to lead our Video Production and Design teams. As a leader, you will serve as a key member of our team to drive and oversee Rogers brand creative for internal, retail and marketing. This role will be based in Calgary. We're looking for a talented individual who continuously inspires, directs, and mentors their team and those around them while being able to roll up their sleeves and lead creative projects from start to finish. The right candidate will have an outstanding knowledge of the entire production process in design and video and will use their experience to maximize the quality of our work while ensuring efficiency in our processes. The role requires someone who is an outstanding collaborator with exceptional people skills. What you will do: Work with our partners in bring in work and ensure it delivers on the brief. Lead and collaborate with the team to conceptualize and deliver best in class design and video production. Ensures the work reflects the client's business and brand requirements. Present and explain concepts and creative to partners and team. Rally the team and inspire the best work possible. Maintain deadlines, keep work on track and ensure the team is organized. Manage external agents like animation studios, freelancers, etc. What you will bring: Demonstrated professional storytelling experiencewith provenability to be hands on in design and video creation. Fluent in production workflows from pre to post. Ability and extensive experience in managing and directing video shoots. Solution oriented problem solving skills. Collaborative, self-motivated, professional with strong communication skills. Excellent time management skills. A passion for leading teams. All applicants must include a link to their portfolio and resume.Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: Rog-ShawCourt 630 3 Ave SW (8007), Calgary, AB Travel Requirements: Up to 10% Posting Category/Function: Marketing & Marketing Communication Requisition ID: 297882At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Calgary, AB, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Manager, Equity, Management, Finance Apply now »

OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Leading Canadian businesses are winning on client experiences delivered through digital channels. The KPMG Customer and Digital Services Practice have achieved significant growth in the last two years, exponentially more during these tough times and we are expanding our team to meet the needs of our clients. We have several exciting opportunities for individuals who are passionate about helping clients reshape their business around the customer to create a truly connected and profitable enterprise. If you have consulting experience, value culture and client value above all, have delivered client experience design and/or delivered digital strategy engagements then we would love to hear from you. We are looking for experienced consulting leaders who want to be part of part of making KPMG 'the clear choice in the Canadian market for imagining, designing, building and securing customer obsessed organizations'. If you have experience in the areas of: Digital Strategy, Experience Design, Service Design, Client Experience Strategy, and/or Customer Journey Mapping, we want to hear from you. What you will doAs a Manager or Senior Manager in a Big Four Global Consulting Firm, you have advised large, complex organizations on their CX and Digital strategies. You understand navigating complex organizations, engaging at senior levels and can credibly deliver value in the eyes of our clients'. This role is about sales, delivery and practice development. Business development: you will support the marketing and support of winning the trust of clients resulting in sold work; Team and project management: you will lead a team of super smart staff, maintain strong client relations and shape the deliverable of outstanding work products; Practice development: you will create followership and can support recruiting, marketing and practice administration as required. You will play a central role in delivering a structured process to shape an ambitious and practical path for clients to realize value. You will also be part of a global KPMG Customer network that has developed some of the best CX and Digital tools, methods and frameworks anywhere. What you bring to the role 5 - 10 years experience delivering client service excellence, preferably in a professional services firm; Have worked in 1-2 of the key industries we serve: Financial Services, Retail and Government; Strategic and intellectual thinker who understands strategy, technology, design and process through the lens of a digital experience; Can research, curate, organize and synthesize diverse and complex data sets to inform CX and Digital transformation plans; Structure and develop compelling proposals and deliverables in logical, compelling and creative ways; Able to prepare for and deliver presentations and facilitate workshops with experience doing so to senior level audiences. In British Columbia, the expected annual total compensation range for this position is $120,750 to $149,500. The determination of an applicant's compensation within this range is based on the individual's location, skills & competencies, and unique qualifications. In addition to total compensation, KPMG also offers a comprehensive, competitive Total Rewards program. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .

Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being Believe in helping you build your career through our Aecon University and Leadership Programs Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibility by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! What is the Opportunity? Safe. Trusted. Respected. Aecon Civil is a market leader with a self-perform competitive advantage and core local strength in key markets. Were proud of our work helping to expand and improve Canadas infrastructure and transportation networks, and were ready to build the future of our country. With over a century of experience, and the ability to offer diverse, comprehensive services, Aecon is a preferred contractor for our clients. This includes numerous public entities and Public-Private Partnerships in Canada and abroad. Reporting to the Project Director, the Design Manager will be project assigned and will be located in Vancouver, BC or the lower mainland. What Youll Do Here: Manage the delivery of all design activities to successfully deliver all designs in compliance with schedule and budget. Responsible for design, integration and interface management and requirements fulfillment and will provide direction to project engineering teams to deliver the specified technical requirements and schedules. Develop and maintain the design management plans, the requirements traceability matrix, and lead the preparation of the Interface Control Documents. Ensure compliance of contractual requirements at all stages (design, integration, validation) including all temporary works and staging. Manage and facilitate interfaces between all disciplines and the temporary works designer. Able to evaluate design changes for impacts to schedule, costs, requirements and interfaces. Interface with the project team, as required, to determine schedules, monitor design progress, support systems integration, and coordinate the handover between disciplines. Coordinate project specific meetings with clients, engineering consultants and other stakeholders to discuss and solve design and construction related topics. Monitor and review design consultant performance, including providing design performance evaluations and recommendations on company-related design assignments. What You Bring to the Team: Bachelors Degree or equivalent in Civil or Structural Engineering, or other related disciplines. 10+ years of relevant industry experience with focus on large-scale transportation, heavy civil and transit related infrastructure. Experience working with joint venture partnerships. Experience interfacing with project owners. Experience working on heavy civil infrastructure such as roads, bridges, rail or other similar projects. Understanding of construction means and methods, including staging and temporary works. Lead and manage engineering staff and third-party design subcontractors. Proficient in the use of common industry and project management related software such as MS Office, Primavera, AutoCAD and REVIT. Excellent ability to clearly explain advanced technical issues in manner that is easily understood. Strong sense of personal responsibility and accountability for delivering high quality work. Problem solving skills and creative thinking. Organization and time management. Strong Commercial understanding and contracts management. Excellent communication skills. Teamworking, relationship-building and influencing skills. Client management skills. The expected pay range for this position is $140,000 - $160,000. Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.

Location: BC (Vancouver-GVA) and ON (Toronto - GTA) Job Type: Full Time myWork Options: In-person, Hybrid Starting Salary Range: $106,800 Background Screening Requirement: Enhanced Criminal Record Check (every 5 years) Credit Check (every 5 years) Identity Verification Education Verification Employment Verification References What's the job? As a member-centric design practitioner, you will partner with internal stakeholders across the organization, demonstrating the value of experience design while ensuring that end-to-end experiences and associated design concepts are created based on insights and support the execution of the corporate strategy. Reporting to the Director, Member Experience Design, the Senior Member Experience Design Manager is a collaborative leader who will promote and advance the practice of experience design throughout Coast Capital. Drawing on best practices in service design (SD) and user experience design (UX), the successful candidate will be responsible for planning and leading all aspects of design projects focused on understanding and fixing end-to-end experiences based on an assigned portfolio of customer journeys. What you'll get to do: Contributes to project scoping conversations and creates and builds end-to-end project plans in consultation with internal stakeholders Prepares and manages detailed work plans Leads the day-to-day implementation of design projects and initiatives Participates in the management and promotion of the Coast Capital Journey Management system through day-to-day project work Acts as a subject matter expert in service design, journey mapping, co-design and prototyping areas. Stays on top of and appropriately draws upon best practices in human-centred design Learns new design software and tools to support day-to-day design work as required Coaches peers on key aspects of human-centred design (e.g., how to create a journey map or do research synthesis) Plans, manages and facilitates remote, in-person and asynchronous member and internal stakeholder workshops (e.g., alignment, validation sessions, co-design workshops etc.) Plans, manages and visualizes a variety of strategic design artifacts, including journey maps, service blueprints, user flows, and personas intended for a variety of audiences, including operational and implementation teams and senior executives. Upload design assets to the Journey Management platform using the standardized workflow and taxonomy. Plans and presents design concepts, research insights and strategies to a variety of stakeholders across the organization Plans and oversees the execution and synthesis of secondary research activities, including desk research, literature reviews, and service audits. Creates and implements research synthesis strategies (e.g., affinity mapping and thematic analysis) to code data and identify relevant user insights, pain points and opportunities Creates detailed digital and analogue design prototypes and documentation (e.g., web interfaces, business models, service concepts, value propositions, and sketches) using a variety of design tools, including Sketch, Adobe Creative Suite, Figma, Confluence, Miro Collaborates across teams and departments to socialize work, seek out feedback, and assess the feasibility of concepts Who are we looking for? Bachelor's Degree/Specialized Certification in Service Design, Industrial Design, Business, or related field A minimum of 7+ years experience working in service design, experience design, CX strategy, and product strategy in an agency, in-house environment, or a closely related field is required. A detailed portfolio of previous design projects that demonstrates a deep understanding of how to improve end-to-end experiences. An understanding of the nuances of the financial services sector and the unique regulatory requirements faced by credit unions would be an asset, as well as an understanding of the concept of Journey Management. Demonstrated track record of planning and leading complex design projects from beginning to end that involve multiple stakeholders Strong oral, written, and visual communication skills, with an ability to prioritize relevant information and tailor it to the level and experience of the audience Deep understanding of service design and human-centred design methodologies and techniques, with a particular emphasis on the technical aspects of implementation Ability to lead and conduct member-facing qualitative research confidently and professionally Excellent critical thinking skills needed to synthesize information and research into compelling storytelling artifacts A visual thinker who can communicate ideas to audiences in an empathic and user-friendly format Skilled at producing high-quality and detailed design artifacts such as journey maps, service blueprints, and personas Capable of building 2D, 3D, and 4D experience prototypes using a variety of industry platforms and software, including Figma and Adobe Creative Suite Organized and capable of facilitating workshops with confidence Skilled at quickly learning new programs to support day-to-day work, providing clear and insightful feedback to designers of differing skill levels, and justifying design decisions with evidence A self-directed leader who is calm under pressure and can exercise sound judgment in ambiguous situations An empathic team player who proactively builds relationships with colleagues and can influence outcomes across the organization A systems thinker who can connect the dots across bodies of work, parts of the organization, and strategic priorities Problem solver who is resourceful, action-oriented, and skilled at navigating conflicts that arise in self-organizing teams Organized and detail-oriented Tenacious and persistent when it comes to getting work done - even under challenging circumstances Committed to the principles of equity, diversity, and inclusion Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Job Type:Permanent Reference code:124748 Primary Location:Toronto, Ontario, Canada All Available Locations:Toronto, ON; Brossard, QC; Calgary, AB; Edmonton, AB; Halifax, NS; Laval, QC; Montreal, QC; Ottawa, ON; Quebec City, QC; Vancouver, BC; Winnipeg, MB Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Be encouraged to deepen your technical skills...whatever those may be. Partner with clients to solve their most complex problems. Experience MyFlex and an agile work environment where work is what you do not where you do it. What will your typical day look like? As a Manager or as a Senior Manager you will: • Actively work with new and existing clients and become a trusted advisor on ServiceNow IRM • Lead and manage project teams to deliver end to end IRM projects, ensuring required levels of excellence and alignment with Deloitte's methodology • Lead proposal development, new services and solutions design and development, and thought leadership initiatives • Collaborate with colleagues and strategic third parties to develop and implement existing and new market propositions • Deliver program activities including project financial management, release management, handling change requirements, stakeholder management, resource management, steering committee reporting, testing and delivery of end-user training programs • Manage and communicate effectively to the client and provide insight to the business challenge • Analyze and diagnose client business issues to develop and recommend creative solutions • Review and ensure project and internal documentation meet Deloitte's quality standards • Manage a diverse team of talented consultants while coaching them to their highest potentialAbout the team Deloitte's Risk Advisory practice advises organizations on how to effectively mitigate risk and make informed and intelligent risk decisions around business processes, technology and operations. Our Risk Advisory business is expanding as we increasingly are asked to help organizations adapt and respond to new risks and take advantage of new opportunities presented by digital technology and the internet. Within our Risk Advisory's ServiceNow team we have a pool of dedicated ServiceNow profesionnals with expertise in the design and implementation of IRM (integrated risk management), VRM (vendor Risk Management), SecOps (Security Operations) and other risk/security modules of ServiceNow. We design, implement and provide advisory services over numerous risk and regulatory domain areas and are seeking to grow the team within the marketplace. As part of the role, you are expected to collaborate and lead a team of professionals to deliver high quality technology solutions with a specific focus on ServiceNow Risk and Security solutions (i.e .IRM/VRM, SecOps + others) to clients. At Deloitte, we are helping enterprises reduce the experience gap between the consumer grade experiences they have at home and the ones they have at work. Our team has over 100 dedicated, highly certified team members who are serving some of the most iconic Canadian and Global brands to imagine, deliver and run great enterprise service experiences. We are proud to be a Diamond Sponsor of ServiceNow and one of few Global Elite partners. With global reach and scale, we can offer our Canadian clients a global capability with a highly qualified local presence.Enough about us, let's talk about you To qualify for the role you must have: • 8+ years of experience as a business and or technical management of requirements and delivery of projects as a Business Consultant / Business Development / Pre-sales, and or Project/Program Manager with ServiceNow, Archer, of another leading IRM/GRC solution. • A great understanding and deep knowledge of implementing technology or ServiceNow IRM solution, and familiarity with integrations within ServiceNow or other 3rd party application. • Accountable for deliverables by leading client engagements and teams to successful outcomes with a focus on supporting your team, client needs. • Demonstrate strong connections in the market to establish a thrive the ServiceNow IRM practice. • Worked across various stakeholder groups including end users, functional teams, operations, infrastructure and more to transfer knowledge and resolve problems. • Support client pursuits business development efforts including preparing proposals and leading presentations to senior executives • Built long-term business relationships with senior client personnel and executives through engagements and networking in professional organizations. • Worked with senior the firm leaders to understand, enhance and integrate service offerings across the service line. • Knowledge of the ServiceNow platform as well as experience delivering ServiceNow implementations is a requirement. • Strong experience and skillsets in selling ServiceNow and service offerings to potential clients / customers, and the necessary knowledge and technical knowhow in working with customers and delivery teamTotal RewardsThe salary range for this position is $104,000 - $173,000 for a Manager and $125,000 - $231,000 for a Senior Manager and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you! By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: QC, Developer, Risk Management, Law, Equity, Quality, Technology, Finance, Legal

The Ontario Institute for Cancer Research (OICR) is seeking a Senior Manager, Strategic Planning to support the development of OICR's strategic plan and supporting business case. This critical role will work closely with the Head, Strategy, Governance and Partnerships, the senior leadership team and the Communications team in executing a highly consultative strategic planning process to identify, assess and develop Institute priorities and associated budget, and prepare the 2026-2031 OICR strategic plan and a compelling funding request to the Ministry of Colleges and Universities.This position is temporary, full-time until September 2025.OICR is Ontario's cancer research institute. We bring together people from across the province and around the world to improve the lives of everyone affected by cancer. We take on the biggest challenges in cancer research and deliver real-world solutions to find cancer earlier and treat it more effectively. We are committed to helping people living with cancer, as well as future generations, live longer and healthier lives.Launched in December 2005, OICR is an independent institute funded by the Government of Ontario through the Ministry of Colleges and Universities.Position responsibilities include:Conducts primary and secondary research to analyze trends/developments, and assess new opportunitiesCoordinates and leads consultations and workshops, preparing materials including (but not limited to): meeting agendas, interview questions, synthesized notes, terms of reference, and proposalsPrepares and presents slide decks and other material to support stakeholder engagementPrepares, disseminates and analyzes stakeholder surveys to obtain input that will inform the strategic plan, and compiles recommendations based on the resultsManages and monitors the work of any consultants working on aspects of the strategic planSynthesizes information, interprets and uses critical thinking skills to draw conclusions, propose options and formulate recommendationsWrites and edits reports including landscapes and white papers, consulting others as required to obtain required information and feedbackWorking with the Communications team, assists in the design, writing and collation of sections of the Strategic Plan into a coherent and compelling documentLead the development of a compelling business case and funding request to the Ontario government in support of the strategic planWorking with the Communications team, support stakeholder engagement to build support for the strategic plan and business case submissionLeads strategic projects, as required, to help transform institute practices and operationsTranslates identified strategic priorities to tactical execution, managing the projects and changes needed to support the implementation of the strategic planManages the department's cost centre to monitor spend on strategic planning activitiesParticipates in initial project design, providing advice on planning methodology, process, timelines and provides project management as requiredResearches best practice for data collection; analyzes, evaluates and interprets data/information requirements for projectsEstablishes/maintains relationships with key internal and external stakeholders and external consultantsPerforms cross-functional and/or other duties consistent with the job classification, as assigned or requested Qualifications:Master's degree in a health, life sciences, public health or related disciplinePractical and related experience in strategic planningManagement consulting experience, MBA or equivalent business experience is an assetUnderstanding of cancer research and the cancer research ecosystem is an assetProject management training is an assetAdvanced critical thinking and analytical skillsDetail-oriented, with a strong sense of the bigger pictureExcellent judgementExcellent verbal and written communication skillsCreative and flexible mindsetStrong organizational skills, with ability to balance multiple priorities and meet deadlinesDemonstrated ability to work independently and as part of a teamFor more information about OICR, please visit the website at www.oicr.on.ca.To learn more about working at OICR, visit our career page.CLOSING DATE: Until Filled

Job Type:Permanent Reference code:125326 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Have many careers in one Firm. Experience a firm where wellness matters. Be part of a firm that leads the way and pushes themselves to look like contemporary Canada. What will your typical day look like? As a Manager, Crisis & Resilience you will (co-)lead, manage and coach a diverse team of talented consultants to deliver high quality Crisis and Resilience projects including in business continuity, disaster recovery, business impact analysis, crisis management, incident response, threat risk assessment, and physical security while ensuring required levels of excellence of Deloitte's methodologies. You will deliver program activities including project financial management, stakeholder management, resource management, executive reporting, client relationship management, analyze client business issues to develop, recommend creative solutions, lead client proposal development, new services and solution design and development. Importantly, your confident communication style will allow you to share insights on business challenges and cultivate client relationships, using your experience to help our clients to define and deploy Crisis & Resilience programs in their complex organizations. Your confident communication style will allow you to share insights on business challenges and cultivate client relationships. You'll use your experience to guide and support your team to effectively deploy Crisis & Resilience programs at mid-size and large, complex organizations while working within a strong team network to challenge, support and encourage your growth and capabilities. Roles and Responsibilities(including but not limited to): • Participate in engagements through the project lifecycle, managing expectations, conducting peer reviews of deliverables, and providing constructive feedback to enhance deliverables • Support team leaders in the planning, scoping and delivery of Crisis & Resilience engagements for mid and large-scale organizations • Interact with clients including business executives to understand objectives, deliver on time and develop high-quality work products as well as develop and maintain client relationships • Own and manage workstreams, complete assigned tasks and work within small teams to prioritize, assign and oversee the completion of tasks • Participate in business development activities including contributing to proposal content development and proposal project management • Support the creation of Crisis & Resilience programs, capability, governance and management programs, services, methods, and solutions • Contribute to the development of thought leadership to share with our clients as well as develop strategies to expand offerings • Respond to client Crisis & Resilience queries • Contribute to and participate in practice learning and growth initiatives to advance individual and team development • Coach and mentor new hires, junior team membersAbout the team Deloitte's Risk Advisory practice advises organizations on how to effectively mitigate risk and make informed and intelligent risk decisions around business processes, technology and operations. Within our Crisis & Resilience team, we have a pool of dedicated specialists with expertise in business continuity, disaster recovery, crisis management and physical security. As trusted advisors on crisis and resilience, we provide advisory services to help organizations prevent, detect, and respond to crises in a way that is positive, meaningful, and impactful.Enough about us, let's talk about you You are someone who has: • A minimum of 5 years of client project implementation or delivery experience • A minimum of 3 years of experience as a project manager/consultant in a resilience field such as Crisis Management, Business Continuity Management, IT Disaster Recovery and Physical Security, Incident Response, Operational Resilience and/or Emergency Management • Ongoing experience in client facing roles identifying, developing and influencing opportunities to enhance client programs • The ability to discuss and translate business needs into functional and technical solution requirements • Working knowledge and expertise of business continuity and crisis management solutions and/or knowledge and understanding of current disaster recovery planning techniques and technologies • An Undergraduate degree and relevant industry-recognized certification such as: Master Business Continuity Professional (MBCP), Certified Business Continuity Professional (CBCP), Certified Functional Continuity Professional (CFCP), Certified Information Systems Security Professional (CISSP), or Certified Protection Professional (CPP) • Knowledge of both business recovery and testing methodologies and industry standards and working knowledge and expertise in frameworks such as, ISO22301, ISO27001, ASIS SPC.1-2009, NFPA 1600, NIST SP 800-30/34 • Team player and people manager, with a strong attention to detail and quality, an analytical, goal-driven and practical mentality and an enthusiasm to drive high pace programs • Comfort with ambiguity, is naturally curious, and passionate about solving problems • The ability to manage multiple tasks and competing priorities with a strong sense of urgency and the skills to shift tasks in the fast-paced work environment • The ability to solve problems under time constraints • Solid analytical, organizational, and time management skills • Impeccable communication skills that transcend verbal, and also have the ability to create and deliver high quality written reports, presentations, and other materials as needed by each project • Advanced skills working with PowerPoint to deliver effective presentations that add value and provide clear commentary to Executive and Board level audiencesTotal RewardsThe salary range for this position is $104,000 - $173,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Developer, Relationship Manager, Equity, Project Manager, Information Systems, Technology, Customer Service, Finance

Application Deadline: 05/09/2024Address:33 Dundas Street WestThe Manager, Customer Insights and Reporting is responsible for the development, production, and ownership of customer metrics and reporting across Personal banking.The individual will have an end-to-end project accountability. Beginning with understanding the business KPIs, they will leverage expertise in process design to determine an efficient and optimal process for delivering reporting results. Development will include structuring the data flow and setting up automation. Ownership will continue post-implementation and include investigations, improvements, and partner relations.Key AccountabilitiesAnalytic Capabilities & Critical ThinkingUnderstand business KPIs, and relevant drivers and factors that can help reach business objectives.Internalize and understand the larger context of customer data elements and leverage a strong awareness of how customer and account attributes intersect.Analyze large, complex datasets (from multiple sources both structured and unstructured) to drive insights and recommendations.Be a practitioner of data best practices including QA, stable design, code optimization, and automation techniques.Design and improve production and ad-hoc reporting processes with the goal of optimizing consumption and performance.Design and Delivery of Performance Reporting and DashboardsResponsible for performance measurement reporting and visualization that monitors overall and incremental impact of customer growth in quantity and quality.Lead the definition, creation and maintenance of standardized dashboards and performance reporting for Customer Insights and business partners.Refine design proposals in collaboration with various stakeholders in Personal banking.Apply thoughtful consideration to the best way to present complex materials in a consumable way.Create new analyses and/or tools that deliver customer insights that enable business users to further their objectives.Leadership and Relationship ManagementWork collaboratively with other analytics teams and business subject matter experts to refine personal understanding and ensure consistency in reporting and design.Establish and communicate standards for accurate business requirement, technical specification and work process documentation associated with our metrics and reporting.Engage with business partners to ensure needs are met, update on delivery status, and provide transparency and clarity to results.Leverage consultative skills and knowledge of best-practices to provide guidance and consultative sessions with partners to share insights and recommendations rooted in data. Use these sessions to flag potential areas for deeper investigation, growth, or prioritization.Consult with and deliver results to partners within tight time constraints that consistently meet or exceed their expectations.Risk ManagementEnsure measurement reports meet governance and risk policies and identifying opportunities and solutions for continuous improvementsCross Functional RelationshipsThis job requires the incumbent to interact with the following groups and/or processes in BMO FG and relevant external stakeholders:Managers and Senior Managers of Line of Business including:Analytics Centre of Excellence and all associated teams withinCanadian P & C Product groupsCustomer MarketingNA ChannelsTechnology and OperationsP&C Distribution - Sales & Service Divisions and North American Contact CentresKnowledge & SkillsKnowledgeBS/BA in Commerce, Finance, Statistics, Quantitative methods, Math, Computer Science, Marketing, or similar.3+ years of applicable experience.Strong foundation in data and analysis.Ability to pull data from multiple sources and formulate comprehensive and actionable reportsStrong analytic and pattern recognition to connect causal factors and form hypotheses.SkillsExpert proficiency in SQL, Excel, PPT.Proficiency in SAS EG coding.Strong communication skills (verbal & written); ability to provide concise, clear reporting, actionable analysis and presentations.Ability to interact with all levels of end users and technical resources.Experience in data visualization preferred, including visualization software such as Power BI, Microsoft Reporting Services, Spotfire or Tableau.Creative problem-solving skillsA 'can-do' attitude and passion for analytics including the insight and value it can provide.Self-motivation and the capacity to work under pressure and tight deadlines.Proven ability to self-check work to ensure results are error-freeAbility to plan, organize and work on multiple tasks simultaneouslyTechnical experience working in analytical software, and business software (Excel, PowerPoint, Word)Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Job SummaryManager - Process OptimizationJob DescriptionWhat will you do?Design, implement and carry out the development necessary to build Comprehensive Automated Solutions to support a shift-left approach and establish continuous testing practices within the User Acceptance Testing space within the Cash Management Program.Liaise with Product, Technology and Business Stakeholders on a daily basis to gather, understand and democratize requirements and set expectations.Enable teams to integrate qTest(Test Management Solution) for tracking test design executions and results.Build and expand our automated regression/smoke tests for our in-house build DevOps pipeline platform (e.g. Azure, Virtual Machines etc).Create and build clear and comprehensive test reports and dashboards for all stakeholders to access, troubleshoot and identify areas of improvements.Collaborate with a team of Quality Engineers & Analysts located Onshore (US, Canada) and offshore (India)Must-Have SkillsBachelors Degree in Computer Science or Diploma in IT with equivalent IT experience (7+ years)Creative and analytical thinker who is self-driven and capable of working in a fast-paced environment.Sound knowledge of Software Testing and Agile concepts.Experience with Programming Languages like Java/Python and TDD/BDD automation frameworks like (TestNG, Cucumber BDD) or Pytest / Robot frameworkExperience with Git-hub, JIRAExperience in working with Databases like PostgreSQL, MS SQL Server etc as well as MongoDB.Excellent interpersonal communication skills (verbal and written)Knowledge of DevOps methodology and tools.Front end Browser Automation(Selenium/Playwright)Nice to Have Skills and Experience:Knowledge of Salesforce, Cash Management/Core Banking Domain KnowledgeKnowledge of Rest APIs, Microservices, Kafka and Cloud Concepts (MS Azure), SparkBackend Systems Automation: REST API Automation, ETL AutomationKnowledge of Test Management Tools (qTest)Job SkillsActive Learning, Agile Methodology, Application Integrations, Continuous Testing, Detail-Oriented, Enterprise Application Delivery,Problem Solving, Programming Languages, Software Code Quality, Software Development Life Cycle (SDLC), Software Testing, Test Coverage, User Acceptance Testing, Git-hub, Test Management, ReportingWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing team that builds pioneering solutions.Opportunities to do challenging work and experience working with cloud-native and modernized systems.Job SkillsAnalytical Thinking, Applications Programming, Business Needs, Critical Thinking, Decision Making, Detail-Oriented, DevOps, IT Quality Assurance, Long Term Planning, Organizing Meetings, Process Management, Professional Development, Quality Standards, Risk Management, Software Product Testing, Teamwork, Test AutomationAdditional Job DetailsAddress:RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Capital MarketsJob Type:RegularPay Type:SalariedPosted Date:2024-03-26Application Deadline:Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Job SummaryJob DescriptionWHAT IS THE OPPORTUNITY?The Strategic Design group at RBCx helps build and sustain innovation from concept through launch and beyond. We are looking for a Manager, CX Strategy to shape products, services and customer experiences.As a Manager, CX/UX Strategist, you will bring empathy, curiosity and collaborative design strategy skills to all aspects of our design thinking process. Through research and ideation to product testing and beyond, you will help shape experiences that provide value to customers and our organization.WHAT WILL YOU DO? Consulting: You will work closely with Venture leads as an internal expert on human-centered design and CX strategy. You will help guide teams as they conduct research and ideation across various different Ventures, and you will build credibility by adding value and helping to shape products towards the sweet spot of customer desirability, technical feasibility and business viability.Strategic Ideation (uncovering future opportunity areas): You will carve our future opportunities with our senior leadership, and collaborate with cross-functional teams and stakeholders to plan the development of innovative ideas leading research and strategy sprints that will uncover strategic and human-centered opportunity areas for future venture ideation. Facilitation: Lead the creation and facilitation of workshops designed to support product visioning, ideation and other co-creative activities that bring cross-functional teams together towards a clear product direction. This may include half-day to multi-day design sprints to discover strategic solutions at the thematic, epic or user story levels.Research: You will help to design,conduct and report on design research activities in an effort to uncoverusers tacit and latent needs. This will include quantitative and qualitative research with users, such as ethnographic research, concept testing,usability testing, surveys and desk research. Storytelling: Communicate researchinsights, knowledge and ideas through compelling narratives to inform product teams and key stakeholders of strategic product direction.Manage: Coordination of logisticsand other administrative activities as it relates to design workshops,research and similar events. Participate in internal dialogue to advance theCX discipline within RBC; be an ambassador of user-centered design,delivering its value internally and externally.WHAT DO YOU NEED TO SUCCEED?Must have:Research Experience conducting qualitative and quantitative research to uncover human insights with a focus on solving business challenges.Presentation and Communication Experience synthesizing research results into strategies and tactics.Stakeholder Management Ability to work with cross functional teams to align on solutions.Strategic Problem Solving Define solutions grounded in human insight.1-3 years in a similar roleStrong skills & working knowledge of the tools of the trade (usability testing, Optimal Workshop, Usertesting.com, etc.)Demonstrated ability to deliver well-thought-out design recommendations based on user research (portfolio)Experience working in fast paced, experimental or start-up environmentsUnderstanding analytics tools (Google Analytics, HotJar, etc.) and incorporating them into research recommendations a bonusNice-to-have:Design ExperienceData Analysis ExperienceProduct Management ExperienceWhats in it for you?This position provides the opportunity to work across business lines and find novel solutions to challenging problems. Our team is focused on keeping a culture of curiosity, growth and support each other. We are constantly looking for new ideas and experimenting with different approaches to our work.A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensationLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamFlexible work/life balance optionsOpportunities to do challenging workJob SkillsAdditional Job DetailsAddress:20 KING ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-01Application Deadline:2024-04-30Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Creative Producer Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.Rogers Sports and Media is looking for an innovative, collaborative, and All-Star creative producer, with a comprehensive background in brand development, creative production, and advertising copywriting to join our in-house creative agency in the role of Creative Producer, Sports Brands (Sportsnet & Toronto Blue Jays).The successful candidate loves sports and knows what drives fans to watch, listen and engage, plus inherently understands what fans want and how to communicate with them!Reporting to the Creative Director, Sports Brands, the successful candidate will be accountable for campaign conceptualization, management, and production of advertising assets that span multiple channels including TV, Radio, Web, Out of Home, Digital and Social; for the largest and most exciting sports media portfolio in Canada. Properties include, Sportsnet's master brand, National Hockey League/Hockey Night in Canada, Blue Jays on Sportsnet/Major League Baseball, Raptors/National Basketball Association, Sportsnet's range of original content and digital products such as Sportsnet NOW, plus the Toronto Blue Jays!What you will do: Drive creative campaigns to help the sports brands achieve marketing and business priorities. Understand brand strategy, tone of voice and personality to maintain consistency in the brand's voice while exploring category-relevant ways to engage consumers. Lead conceptualization, development and execution of digital-first, multi-channel marketing campaigns, which includes ideation, crafting pitch decks, copywriting, sourcing audio/visual assets, directing voice over and supervising edit/postproduction sessions. Produce day-to-day tune in spots promoting network live events and original content shows. Participate and contribute to team ideation sessions for development of creative marketing solutions. Produce story boards and spec edits that bring concepts to life. Write compelling marketing and promotional copy for digital and social channels. Collaborate with the Social Strategy team to create, produce and edit, original and marketing content that resonates across digital and social platforms. Direct commercial productions, plus organize and direct content shoots - in studio, on-location and during live sporting events. Lead and/or support on-set production of photography and video execution of sports creative and promotional assets including travel to Rogers, NHL/MLB/NBA, and partner locations across Canada and the USA. Provide support to Sales and Branded Integration as required. Collaborate with Designers, Art Directors, Editors, Project Managers, plus the Marketing, Sales, Digital and Content teams to execute project needs. Collaborate with the Creative Lab on new ways to innovate and engage with the audience. Continuously push the envelope in the creation of content ideas, and executions that can be monetized. What you will bring: Sports fandom and a healthy obsession for creative, broadcast marketing and fan engagement. A natural curiosity, drive to win, strong sense of personal ownership and experience working in a high-performance environment, with a portfolio of work. Acceptance of a unique culture that respects others, has fun and values innovation. A digital-first mindset with strategic thinking that places our audiences at the forefront of direction. Passion and ability to produce engaging advertising creative, with enthusiasm for storytelling. A good eye for film and photography. Expert knowledge of writing for advertising and promotions. Expert knowledge working in Adobe CC - primarily Photoshop, InDesign and Premiere Pro (After Effects is a bonus). A keen attention to detail and take due care in the creation of all work. Knowledge of direct-to-consumer platforms. No fear of failing but can move on quickly in order to ensure we are constantly innovating our approaches. An excellent ability to build relationships and engage with internal teams and external partners/stakeholders. An understanding of digital marketing, with a belief in the power of data and analytics. A robust understanding of social media formats and audience behaviours across channels, and what works where and why. A social native who is up to date on trends, including new apps and tech that pertains to content ideation and creation. Here's what you can expect in return: A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets. A manager who deeply cares about your development and long-term career at Rogers. A team that trusts and wants to win together. Smart and accomplished colleagues who are focused on both the "what" and the "how". Your choice of hardware and software (iPhone or Android/PC etc.) Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: Up to 25% Posting Category/Function: Broadcasting & Creative Requisition ID: 301568At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Channel Marketing, Advertising, Equity, Marketing, Finance

Application Deadline: 04/29/2024 Address: 33 Dundas Street West Job Family Group: Data Analytics & Reporting The Manager, Customer Insights and Reporting is responsible for the development, production, and ownership of customer metrics and reporting across Personal banking. The individual will have an end-to-end project accountability. Beginning with understanding the business KPIs, they will leverage expertise in process design to determine an efficient and optimal process for delivering reporting results. Development will include structuring the data flow and setting up automation. Ownership will continue post-implementation and include investigations, improvements, and partner relations. Key Accountabilities Analytic Capabilities & Critical Thinking Understand business KPIs, and relevant drivers and factors that can help reach business objectives. Internalize and understand the larger context of customer data elements and leverage a strong awareness of how customer and account attributes intersect. Analyze large, complex datasets (from multiple sources both structured and unstructured) to drive insights and recommendations. Be a practitioner of data best practices including QA, stable design, code optimization, and automation techniques. Design and improve production and ad-hoc reporting processes with the goal of optimizing consumption and performance. Design and Delivery of Performance Reporting and Dashboards Responsible for performance measurement reporting and visualization that monitors overall and incremental impact of customer growth in quantity and quality. Lead the definition, creation and maintenance of standardized dashboards and performance reporting for Customer Insights and business partners. Refine design proposals in collaboration with various stakeholders in Personal banking. Apply thoughtful consideration to the best way to present complex materials in a consumable way. Create new analyses and/or tools that deliver customer insights that enable business users to further their objectives. Leadership and Relationship Management Work collaboratively with other analytics teams and business subject matter experts to refine personal understanding and ensure consistency in reporting and design. Establish and communicate standards for accurate business requirement, technical specification and work process documentation associated with our metrics and reporting. Engage with business partners to ensure needs are met, update on delivery status, and provide transparency and clarity to results. Leverage consultative skills and knowledge of best-practices to provide guidance and consultative sessions with partners to share insights and recommendations rooted in data. Use these sessions to flag potential areas for deeper investigation, growth, or prioritization. Consult with and deliver results to partners within tight time constraints that consistently meet or exceed their expectations. Risk Management Ensure measurement reports meet governance and risk policies and identifying opportunities and solutions for continuous improvements Cross Functional Relationships This job requires the incumbent to interact with the following groups and/or processes in BMO FG and relevant external stakeholders: Managers and Senior Managers of Line of Business including: Analytics Centre of Excellence and all associated teams within Canadian P & C Product groups Customer Marketing NA Channels Technology and Operations P&C Distribution - Sales & Service Divisions and North American Contact Centres Knowledge & Skills Knowledge BS/BA in Commerce, Finance, Statistics, Quantitative methods, Math, Computer Science, Marketing, or similar. 3+ years of applicable experience. Strong foundation in data and analysis. Ability to pull data from multiple sources and formulate comprehensive and actionable reports Strong analytic and pattern recognition to connect causal factors and form hypotheses. Skills Expert proficiency in SQL, Excel, PPT. Proficiency in SAS EG coding. Strong communication skills (verbal & written); ability to provide concise, clear reporting, actionable analysis and presentations. Ability to interact with all levels of end users and technical resources. Experience in data visualization preferred, including visualization software such as Power BI, Microsoft Reporting Services, Spotfire or Tableau. Creative problem-solving skills A can-do attitude and passion for analytics including the insight and value it can provide. Self-motivation and the capacity to work under pressure and tight deadlines. Proven ability to self-check work to ensure results are error-free Ability to plan, organize and work on multiple tasks simultaneously Technical experience working in analytical software, and business software (Excel, PowerPoint, Word) Compensation and Benefits: $68,000.00 - $126,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.

The One Drop Foundation doesn't just offer you a job; we invite you to be part of something extraordinary. We're looking for people who are not only motivated by their career aspirations, but also passionate about making a significant impact on the world.Would you like to join a Foundation recognized for its mission and impact around the world? Welcome to the ONE DROP Foundation!The ONE DROP Foundation is looking for a Project Manager, Indigenous Water Allyship (IWA) Program to support the roll out of a joint endeavour-co-created by the Centre for Indigenous Environmental Resources (CIER), the One Drop Foundation, and their partners-that's geared towards First Nations, Metis, and Inuit Canadians. It's called the Indigenous Youth, Art, and Water Initiative, part of the Indigenous Water Allyship (IWA) Program. If you care about the challenges facing First Nations, Metis and Inuit in Canada and have a deep understanding of Canada's history with First Nations, Metis, and Inuit peoples, including history and legacy of residential schools, UNDRIP, health outcomes related to drinking water, this is the position for you!Why choose us?At One Drop, we unite people and empower communities to solve the water and climate crisis through innovative, sustainable actions. Channeling the creative spirit of Cirque du Soleil, we rally local and international changemakers to raise funds and co-create solutions that drive life-changing projects worldwide.Together, since 2007, we have transformed the lives of nearly 3 million people in Latin America, India, Africa, and among Indigenous communities in Canada. Join us in turning water into action and creating a sustainable future with safe water for all. To learn more, visit our website onedrop.orgOur TeamSuch an ambitious mission calls for extraordinary actions by exceptional people. Paving the way into uncharted and inspiring territory, our people seek to turn the challenges they face into opportunities. Are you one of these leaders? Do your energy, passion, and determination motivate and inspire those around you? Then come join our team of exceptional humans!Main responsibilitiesReporting to the Director, Global Programs (Canada and Intl.), the Project Manager will be responsible for: - Playing a strong leadership role in the co-development and co-design of the Indigenous Water Allyship Program - In close collaboration with One Drop and CIER teams, overseeing and facilitating the implementation of the Indigenous Youth, Art, and Water Initiative while ensuring that targets are met within budget and on schedule - Sourcing, establishing and stewarding strategic partnerships/relationships with Indigenous-led organizations/communities and leaders and collaborating with them on the co-development and co-design of the Indigenous Water Allyship Program, scaling from lessons learned and results from the Indigenous Youth, Art, and Water Initiatives- Within the framework of the Indigenous Youth, Art, and Water Initiative, supporting academic partners of the One Drop Foundation and CIER in documenting results and learning goals- Advising and following up with executing partners around project implementation plans, annual work plans, etc. for the Indigenous Water Allyship Program- Supporting the team in analyzing the impact of the projects part of the Indigenous Water Allyship Program and implementing the measures required to meet project objectives - Working with One Drop's finance team, carrying out budget management follow ups for projects in the Project Manager's portfolio, analyzing partner financial reports, and managing the payment schedule - Contributing to the preparation and follow up of project committee meetings, as required - Providing support to the corporate communications team in distributing content related to projects in the Project Manager's portfolio - Ensuring that the One Drop Foundation's gender policy and other important policies-i.e., the foundation's forthcoming equity, diversity, and inclusion policy and climate strategy-are properly incorporated into and implemented across projects - Other relevant tasksWe are looking for a person who shares our values- Known for being entrepreneurial, bold, committed, creative, collaborative, curious, responsible, thorough, and results oriented - Knack for harnessing group wisdom in a multi-partner, multi-cultural, and multi-disciplinary setting - Demonstrated propensity for being an effective team member who actively contributes to meeting targets in a complex, fast-paced environment - Gifted when it comes to organization, priority management, and multi-tasking - Proactive, flexible, leadership-focused, and initiative-based attitude- Fabulous interpersonal and intercultural skills that translate into cultivating excellent relationships with a wide variety of stakeholders The One Drop Foundation is committed to ensuring a diverse and inclusive workplace that offers equal opportunities to all. We make every effort to attract and retain the best candidates, regardless of age, skin color, origin, religion, sex, gender, sexual orientation, gender identity or any other characteristic. It is based on the principle that everyone benefits from a welcoming and diverse workplace.

Application Deadline: 04/29/2024Address:33 Dundas Street WestLoyalty programs are a major driver of customer engagement and credit card spend and are the most important factor customers consider in choosing a credit card . The brand perception , customer experience and overall value of a loyalty program underpin the success or failure of a credit card portfolio . The Manager, BMO Rewards Program Customer Engagement & Lifecycle Managementis accountable in delivering the CRM strategies , planning and execution of key customer focused rewards program KPI's including Lifecycle communication strategies that increase redemption, rewards browsing, optimize redemption mix and support for new cards and offers , rewards program promotions, credit card offers and campaigns and NPS benchmarking . The ideal candidate will have a passion for marketing, customer experience and rewards programs, will be an independent and creative thinker, a team player, action and solution oriented. The candidate should also have prior experience in marketing, campaign design and executio n . This role reports into the Senior Manager, Rewards Loyalty Programs and has two major elements: 1) CRM strategy design and execution 2) Delivering on Engagement KPI's CRM Strategy Design & Execution Leverages data and insights to conceptualize and propose marketing program that drive the highest resultsLeads CRM marketing and communications strategies with a strong discipline on marketing measurement, analysis and data-driven decision making.Responsible for reporting on channel specific KPIs such as web and email engagementDevelop rewards programs and campaigns based on customer segment, seasonal needs, and market trendsMaintain and evolves the Rewards Marketing and Promotions CalendarManage and facilitate program offers and campaigns, from ideation, build and production (including any issues/defects)Manage operations and marketing strategy to maximize efficiencies and increase customer value propositionLead and assist the execution of customer-facing communications including email, website and print channels managing reputational risk & operational excellence Delivering on Engagement KPI's Responsible for leading key customer growth and engagement strategies (engagement & retention) to deepen customer relationships, define marketing materials and programs that achieve program Key Performance IndicatorsWork with internal and external partners on measurement objectives to ensure initiatives are set up so the objectives can be measured at completion.Rewards offer and promotional SME, sharing best practices and standards - including offer strategy, communication strategy, execution, and reportingWorking effectively and closely with rewards program vendors and credit card rewards partners in delivery of Engagement KPI's KNOWLEDGE AND SKILLS Knowledge & Experience Strong track record delivering results in ambiguous and challenging situations4-6 years Marketing, CRM or Rewards program management experienceP&L accountability and payments experience preferredMinimum undergraduate university degree, an MBA or other post-graduate degree, or equivalent industry related experience preferredSkills Strategic thinker who can develop and execute near-term and long-term strategies and roadmapsProven ability to build relationships with partners and colleagues across different business units and groupsProven ability to influence without authority and drive changeAble to think like a customer and design the right customer experienceProven ability to manage multiple facets of a complex business and effectively prioritize most important business levers and initiativesExcellent business acumen and financial, analytic and business casing skillsVery strong communication skills (oral and written) with ability to frame and effectively communicate complex problemsExcellent problem-solving skillsTeam-oriented, collaborative and flexibleStrong time management and project management skillsRisk management capabilitiesGrade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 04/29/2024 Address: 33 Dundas Street West Job Family Group: Customer Solutions Loyalty programs are a major driver of customer engagement and credit card spend and are the most important factor customers consider in choosing a credit card. The brand perception, customer experience and overall value of a loyalty program underpin the success or failure of a credit card portfolio. The Manager, BMO Rewards Program Customer Engagement & Lifecycle Management is accountable in delivering the CRM strategies, planning and execution of key customer focused rewards program KPIs including Lifecycle communication strategies that increase redemption, rewards browsing, optimize redemption mix and support for new cards and offers, rewards program promotions, credit card offers and campaigns and NPS benchmarking. The ideal candidate will have a passion for marketing, customer experience and rewards programs, will be an independent and creative thinker, a team player, action and solution oriented. The candidate should also have prior experience in marketing, campaign design and execution. This role reports into the Senior Manager, Rewards Loyalty Programs and has two major elements: 1) CRM strategy design and execution 2) Delivering on Engagement KPIs CRM Strategy Design & Execution Leverages data and insights to conceptualize and propose marketing program that drive the highest results Leads CRM marketing and communications strategies with a strong discipline on marketing measurement, analysis and data-driven decision making. Responsible for reporting on channel specific KPIs such as web and email engagement Develop rewards programs and campaigns based on customer segment, seasonal needs, and market trends Maintain and evolves the Rewards Marketing and Promotions Calendar Manage and facilitate program offers and campaigns, from ideation, build and production (including any issues/defects) Manage operations and marketing strategy to maximize efficiencies and increase customer value proposition Lead and assist the execution of customer-facing communications including email, website and print channels managing reputational risk & operational excellence Delivering on Engagement KPIs Responsible for leading key customer growth and engagement strategies (engagement & retention) to deepen customer relationships, define marketing materials and programs that achieve program Key Performance Indicators Work with internal and external partners on measurement objectives to ensure initiatives are set up so the objectives can be measured at completion. Rewards offer and promotional SME, sharing best practices and standards including offer strategy, communication strategy, execution, and reporting Working effectively and closely with rewards program vendors and credit card rewards partners in delivery of Engagement KPIs KNOWLEDGE AND SKILLS Knowledge & Experience Strong track record delivering results in ambiguous and challenging situations 4-6 years Marketing, CRM or Rewards program management experience P&L accountability and payments experience preferred Minimum undergraduate university degree, an MBA or other post-graduate degree, or equivalent industry related experience preferred Skills Strategic thinker who can develop and execute near-term and long-term strategies and roadmaps Proven ability to build relationships with partners and colleagues across different business units and groups Proven ability to influence without authority and drive change Able to think like a customer and design the right customer experience Proven ability to manage multiple facets of a complex business and effectively prioritize most important business levers and initiatives Excellent business acumen and financial, analytic and business casing skills Very strong communication skills (oral and written) with ability to frame and effectively communicate complex problems Excellent problem-solving skills Team-oriented, collaborative and flexible Strong time management and project management skills Risk management capabilities Compensation and Benefits: $68,000.00 - $126,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.

Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. Job Profile: Manager, Real Estate, Western CanadaRole Mandate: We currently have an open position for a Manager of Real Estate, based out of our Calgary office. Reporting to the Senior Director of Real Estate, the Manager of Real Estate is responsible for sourcing and reviewing new store locations, conducting financial feasibility, analyzing site plans, reviewing, managing and negotiating lease documentation, and assisting in advancing projects through the municipal process. The job requires travel (approximately 15% of the time) throughout all major Western Canadian markets and occasionally to Toronto.Accountabilities:Evaluate and analyze new store locations and retail developmentsWork directly with industry stakeholders to source new store locations to meet the growth needs for all Loblaw bannersAnalyze proforma to determine financial feasibility of new store locations and assist team in conducting due diligenceReview, manage and negotiate real estate contracts including letters of intent, offers to lease, leases, lease amendments, lease renewals and purchase and sale agreementsPrepare and deliver real estate presentations for senior executive approvalDevelop and maintain relationships with developers, landlords and brokers across Western CanadaNegotiate rental rates for up-coming lease renewals for all Loblaw bannersAssist the store design, development and construction teams to ensure that stores are designed appropriately and completed on timeAssist in retail site design for prospective sitesSupport the operating businesses with real estate related mattersRespond to ad hoc requests within the businessRole Requirements:Post secondary education is required3+ years’ experience in the commercial real estate industryDirect experience in lease negotiationProficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint, OneNote) and related applications and systemsStrong problem-solving skills with demonstrated creative, innovative and critical thinkingKeen negotiation skills and attention to detailAbility to successfully prioritize and balance multiple projects with varying levels of complexity and competing timelinesEffective oral & written communication skills with demonstrable ability to present ideas in a clear and concise mannerUpbeat, motivated self-starter and independent workerAbility to effectively collaborate and work together with multiple teams towards a common goalValid Driver’s LicenseOur commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Please Note:Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Manager, Intake Data Projects Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:Rogers is seeking an Intake Manager, as part of their IT Data PMO team. Reporting to the Program Director, Data Strategy, this individual will be responsible for managing the intake process and reporting from Intake through to hand off to delivery (from G1 through G3). This includes managing direct reports and understanding the priority and timelines to ensure our capacity and assignment of requests within our Data & Analytics team aligns with our business partners expectations. When it doesn't ensure that the right communication is happening to reset expectations and understand the impacts of delays to assessments from our team to our business partners/project team. What will you be doing... Manage the Data PMO intake process for new requests from Enterprise Demand management with a data impact, including gathering and processing all necessary information and documentation related to that request to understand the priority, right resourcing within our team and the timing and assignment of resources within our team to execute the requests. Foster and maintain relationships with business and key stakeholders - communication of process, status, and assessment results back to business Implement process improvements including updates to the Intake process, the development of SLAs, creating a demand roadmap, demand prioritization and status reporting. Collaborate with Rogers Data And Analytics portfolio managers, leaders and DSA's to review intake demand requests, assign demands for assessments. Monitor and report on intake performance and make recommendations for improvements Analyze demand intake information to provide reporting, insights, and recommendations - gather and format data into regular and ad-hoc reports, and dashboards. Ensure processes are well documented and are in compliance with all relevant processes. Collaborate with IT cross-functional teams such as Data Governance, Architecture, and Delivery to optimize the intake process Coordinate with other teams across Rogers to ensure they receive the appropriate services and support, and have awareness of the Data PMO intake team and process Coach and support BSA, while building BSA competencies and skillset. Provide mentoring, support, and training as needed Support documentation of requirements and Jira ticket updates Ensure demand tickets in Jira are up to date with all relevant information, documents and capture dates, notes and next steps Establish and maintain governance between Engagement Management, PMO Intake, and Delivery Teams - for awareness, process creation and decision making Continuously align with senior management on overall strategic vision, product delivery roadmap and user story design, development and completion oversight Establish and maintenance of standard processes, SLAs, communication, and templates for business analysis/business systems analysis practice and adherence to IIBA methodology and processes What you have... Undergraduate degree in Business, Computer Science, or equivalent experience. 3+ years of experience in intake management or a related field Jira and Confluence knowledge is an asset Strong organizational and analytical skills Ability to work in a fast-paced environment Experience with Software Development Lifecycle methodologies (Waterfall and Agile). Knowledge and experience of how to gather technical and business requirements to support +/-100 assessments Ability to quickly grasp new ideas and solutions and communicate effectively with colleagues (business and technical staff) and end users. Excellent decision-making, problem solving, verbal and written communication skills; interpersonal and organizational skills. Creative problem-solver with strong process orientation, superb documentation skills, and communication skills Ability to build relationships, work collaboratively, and resolve problems with people at all levels in the organization. Familiarity with cloud technologies (AWS, Azure specifically ADF, Databricks, Event Hubs, Storage Accounts, Key vaults, Synapse and or other equivalent Data Warehousing appliances) is an asset Experience within the Telecommunication industry is an asset Understanding of data structure principles and data platforms is an asset Understanding of SQL, at least one Programming Language, ETL technologies, databases, and big data platforms Core Competencies: Customer service orientation; teamwork and collaboration; adaptability; initiative; analytical thinking. Role-Specific Competencies: Business Analysis; innovative design skills, problem-solving; workflow analysis; project management, documentation, stakeholder identification, and management Ability to express ideas and facts in a clear and understandable manner, tailoring communication to the intended audience. Flexible and possess a willingness to take on new projects/roles and to contribute to the team's success in a variety of capacities. Self-starter with the ability to multi-task effectively and independently within a fast-paced environment. Schedule:Full time Shift: Day Length of Contract: No Selection Work Location:Rog-ShawCourt 630 3 Ave SW (8007), Calgary, AB Travel Requirements: Up to 10% Posting Category/Function: Technology & Information Technology Requisition ID: 307566 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:TechnologyLocation: Toronto, ON, CA Calgary, AB, CA Toronto, ON, CA Brampton, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Data Management, Cloud, Project Manager, Data Warehouse, Equity, Data, Technology, Finance