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Digital Program Specialist
Staples Canada, Richmond Hill, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Digital Program Specialist, you will be responsible for the supporting and coordinating the development, launch and ongoing execution of Print & Marketing digital solutions, including company website and a variety of internal applications that support the customer & associate journey. This is a highly collaborative role, working alongside a variety of stakeholders including print solutions, marketing, IT development and production workflow leaders. In this exciting role, you will become immersed in how customers and associates interact with our digital solutions and leverage those insights to execute strategies that promote user experience, increased conversion & elevate the effectiveness and efficiency of our portfolio of solutions. Each day will be fast-paced, challenging, rewarding and meaningful and you will be inspired to bring your best, every day. Specifically, you will: • Work with Digital Program Manager and project stakeholders to scope, size and articulate project concepts into clear project objectives, plans, and viable delivery approaches. • Coordinate the intake of new digital projects, working with Business Services, Product Owners, IT, UX and Design teams and external partners to develop project launch plans. • Be responsible for developing project plans at a task, milestone and resource level, and engaging the team to identify project issues, project risks, contingency plans and implications and manage those activities. • Work with Business Services and Marketing to collect and create new digital assets, copy decks and images. • Support processes and controls to integrate new digital capabilities sustainably into the business. • Create, maintain and conduct reporting across multiple platforms to extract key insights & learnings for future development. • Ensure legal / data privacy teams are on board to ensure adequate data control measures and standard reporting. Some of what you need • 3+ years of experience in Loyalty/ retention, especially with a B2C program • Post-secondary education related to e-Commerce, Marketing or Business Studies • Able to serve as a liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs • Experience in all phases of a Software Development LifeCycle (SDLC) and non-technology project lifecycle including the identification of the business problem, business case and project plan development through project management and closeout. • A passion for consumers insights and developing programs to harness opportunities to strengthen value and retention. • Familiarity and experience with Agile and/or Waterfall software development methodologies • Knowledge of print specifications and processes • Curious • Approachable • Passionate • Solution finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • Combination of office and remote work environment #bringyourpassion
Manager, Oracle-NetSuite
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. KPMG's Technology Consulting Advisory Practice strives to deliver business benefits from a broad range of technologies, helping our clients develop high-performing IT functions and leverage investments in current systems to deliver significant business value. We help clients define their Information Management / IT / Digital strategy and assist them through the entire technology and digital transformational journey, in order for them to become a digitally connected enterprise. We help CIOs make their function future-ready. Our skills in IT strategy and systems implementation help clients execute their transformation strategies with the technology best suited to their business, data and information requirements. Our Technology Consulting Advisory Practice are seeking a dynamic Manager for our NetSuite team nationally. We are looking for talented professionals like you, with a proven record for motivating teams and delivering exceptional, meaningful client service. What you will doAs a Manager in our NetSuite practice, you'll be learning from some of the best in the industry and growing your personal skillset by: Managing the delivery of various projects ensuring on-time, on-budget delivery of quality work that meets client requirements and expectations Serving as Functional Lead/Co-Lead for key modules on NetSuite implementation projects. Facilitating client workshops to understand business requirements and gather, review validate, and document functional requirements in a conference room pilot setting. Implement and deploy NetSuite solutions accommodating unique industry, business, and management processes, regulatory requirements, and other business requirements Completing business analysis and system configuration deliverables for NetSuite implementation projects. Analyzing gaps in functional requirements to system capabilities to propose technology solutions and appropriate workarounds. Contributing to testing efforts including the preparation of test scenarios and test scripts and validations of test results across testing cycles. Assisting in the end-to-end business process testing of new NetSuite solutions. Contributing to data conversion and integration activities associated with NetSuite deployments. Working with senior KPMG leaders to understand, enhance and integrate service offerings across the Operations. Supporting client pursuits business development efforts including preparing proposals and leading presentations to senior executives. Taking accountability for client deliverables by leading engagements and teams to successful outcomes with a focus on supporting your team, client needs and generating value. Building your technical and analytical expertise by delivering high quality results on time and proactively identifying and resolving project issues. Performing technical hands-on activities as required including debugging system issues/errors. Providing production cutover/transition support and production support assistance. Building long-term business relationships with front-line and more senior personnel through engagements and networking in professional organizations. What you bring to the role Post-secondary education in Business, Commerce, Computer Science, Information Technology, or a related field with a post graduate degree. Professional designation in Finance/Accounting or Supply Chain Management is desirable. 8+ years of relevant consulting or industry experience. Minimum four end to end NetSuite ERP implementations. Hands-on functional NetSuite ERP implementation experience. Full life cycle NetSuite implementation experience including Design, Build, Test, Deploy, Support phases Certified NetSuite Professional (NetSuite Administrator / Suite Foundation / ERP Consultant / SuiteCloud Developer Certification) is desirable. Strong business process focus with ability to recommend and drive future state financial processes within NetSuite as well as client's overall ecosystem. Strong relationship management skills and a passion for client satisfaction and delivery excellence Superior communication skills, both written and verbal, including the ability to communicate with client stakeholders, work closely in a collaborative team environment, and lead teams and project deliverables. Experience working in a client facing role with both technical and functional stakeholders. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here. Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Manager, Customer
KPMG, Vancouver, BC
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Leading Canadian businesses are winning on client experiences delivered through digital channels. The KPMG Customer and Digital Services Practice have achieved significant growth in the last two years, exponentially more during these tough times and we are expanding our team to meet the needs of our clients. We have several exciting opportunities for individuals who are passionate about helping clients reshape their business around the customer to create a truly connected and profitable enterprise. If you have consulting experience, value culture and client value above all, have delivered client experience design and/or delivered digital strategy engagements then we would love to hear from you. We are looking for experienced consulting leaders who want to be part of part of making KPMG 'the clear choice in the Canadian market for imagining, designing, building and securing customer obsessed organizations'. If you have experience in the areas of: Digital Strategy, Experience Design, Service Design, Client Experience Strategy, and/or Customer Journey Mapping, we want to hear from you. What you will doAs a Manager or Senior Manager in a Big Four Global Consulting Firm, you have advised large, complex organizations on their CX and Digital strategies. You understand navigating complex organizations, engaging at senior levels and can credibly deliver value in the eyes of our clients'. This role is about sales, delivery and practice development. Business development: you will support the marketing and support of winning the trust of clients resulting in sold work; Team and project management: you will lead a team of super smart staff, maintain strong client relations and shape the deliverable of outstanding work products; Practice development: you will create followership and can support recruiting, marketing and practice administration as required. You will play a central role in delivering a structured process to shape an ambitious and practical path for clients to realize value. You will also be part of a global KPMG Customer network that has developed some of the best CX and Digital tools, methods and frameworks anywhere. What you bring to the role 5 - 10 years experience delivering client service excellence, preferably in a professional services firm; Have worked in 1-2 of the key industries we serve: Financial Services, Retail and Government; Strategic and intellectual thinker who understands strategy, technology, design and process through the lens of a digital experience; Can research, curate, organize and synthesize diverse and complex data sets to inform CX and Digital transformation plans; Structure and develop compelling proposals and deliverables in logical, compelling and creative ways; Able to prepare for and deliver presentations and facilitate workshops with experience doing so to senior level audiences. In British Columbia, the expected annual total compensation range for this position is $120,750 to $149,500. The determination of an applicant's compensation within this range is based on the individual's location, skills & competencies, and unique qualifications. In addition to total compensation, KPMG also offers a comprehensive, competitive Total Rewards program. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Manager, Global digital experience - employee
WSP Canada, Montreal, QC
In a context of rapid organizational growth, where opportunities abound for people who love to build and collaborate, this is an opportunity to be a key player in shaping and managing the digital experience for 67,000 employees worldwide. Reporting to the Director, Global Digital Experience, you will be responsible for the employee digital experience. As the owner of this digital experience, you will collaborate with cross-functional teams at the global and regional levels, including Communications, Information Technology, among other functions. This position does not include personnel management and is based in the heart of Montreal as a hybrid position, three days per week. RESPONSIBILITIES You will be responsible for the roadmap and execution. You are a master communicator, able to share a vision and present ideas to all levels of the organization. You collaborate as easily with technical people, as you do with creative ones. You know how to use problem-solving, project management and soft skills to successfully implement digital projects. More specifically, in this role, success will be achieved through: Continuous improvement of our internal digital experience for employees: Take an active role in seeking feedback from employees and stakeholders, identifying areas of improvement, and implementing enhancements over time. Stay updated with industry trends and best practices to ensure the site remains relevant and valuable. Advocate for the employee to ensure a user centric approach. Manage the features backlog and prioritize configurations and development that will add maximum value to employees. Governance and promotion of best practices for long-term scalability of WSP's digital experience: Establish and enforce governance policies. This includes defining guidelines for content management, publication, and access permissions. Promote best practices among content editors though communities of practice, stakeholder meetings and collaboration with our peers in internal communications. Collaborate with subject matter specialists to address any areas of training and support required for the internal communication teams. Build relationships with key stakeholders to help champion best practices. A positive user experience for employees: Ensure the site's structure, navigation, and layout to make it intuitive and user-friendly. Oversee overall content strategy, design and writing standards for optimizing engagement, the search experience and accessibility. Facilitate the use of tools and features that enable employees to be more engaged and productive. Collaborate with team members to conduct user testing on a regular basis and gather feedback to improve the site's usability. Key insights to monitor and inform WSP's intranet evolution: Gather analytics and reports on site usage, engagement, and feedback to help assess effectiveness and make informed decisions for improvements. Overseeing technical aspects of the intranet through collaboration with WSP's IT colleagues and platform provider: Work closely with IT and platform provider to address any technical issues or enhancements needed for the site. Ensure to understand the impacts of technical issues and decisions on the overall strategy and ultimately employee experience. EXPERIENCE AND SKILLS 5 to 7 years of experience in managing large web-based and digital projects, preferably in an international setting Experience in managing and implementing intranets, preferably in a large professional services firm, is an asset Displays in-depth knowledge and understanding of Usability, User Experience, and information architecture, including a high-level of comfort with web-based technologies Strong understanding of Content Management Systems (CMS) Knowledge of SharePoint and Microsoft Active Directory is an asset Project Management experience is an asset Client-oriented, agile and solutions focused Pioneer profile, comfortable in a fast-paced role, proven ability to perform in a constantly changing environment. Strong leadership skills and business acumen with a proven ability to influence and effect change in an organisation Motivated by teamwork, collaboration, and the achievement of concrete results Strong written and verbal communication skills Diploma in Communications, Digital Marketing/ Media, IT or any related field WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Digital Services Lead
WSP Canada, Thornhill, ON
Reporting to the Digital Delivery Manager, Buildings this position will be responsible for managing and coordinating the production and delivery of BIM projects, as well as the development, publication, distribution and enforcement of company BIM standards. WSP's Buildings team engages in the design of transportation, healthcare, educational, commercial, residential, recreational and light industrial facilities, with a specialization in large and complex projects, sustainable developments, and projects utilizing Alternate Delivery methods including Public-Private Partnerships (P3). If you are keen to take on some of the most exciting projects and to be part of a winning international team; you will get to work and display your skill with colleagues on a local, national and international stage. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Senior Customer Experience Design Manager (CX)
Coast Capital Savings, Surrey, BC
Location: BC (Vancouver-GVA) and ON (Toronto - GTA) Job Type: Full Time myWork Options: In-person, Hybrid Starting Salary Range: $106,800 Background Screening Requirement: Enhanced Criminal Record Check (every 5 years) Credit Check (every 5 years) Identity Verification Education Verification Employment Verification References What's the job? As a member-centric design practitioner, you will partner with internal stakeholders across the organization, demonstrating the value of experience design while ensuring that end-to-end experiences and associated design concepts are created based on insights and support the execution of the corporate strategy. Reporting to the Director, Member Experience Design, the Senior Member Experience Design Manager is a collaborative leader who will promote and advance the practice of experience design throughout Coast Capital. Drawing on best practices in service design (SD) and user experience design (UX), the successful candidate will be responsible for planning and leading all aspects of design projects focused on understanding and fixing end-to-end experiences based on an assigned portfolio of customer journeys. What you'll get to do: Contributes to project scoping conversations and creates and builds end-to-end project plans in consultation with internal stakeholders Prepares and manages detailed work plans Leads the day-to-day implementation of design projects and initiatives Participates in the management and promotion of the Coast Capital Journey Management system through day-to-day project work Acts as a subject matter expert in service design, journey mapping, co-design and prototyping areas. Stays on top of and appropriately draws upon best practices in human-centred design Learns new design software and tools to support day-to-day design work as required Coaches peers on key aspects of human-centred design (e.g., how to create a journey map or do research synthesis) Plans, manages and facilitates remote, in-person and asynchronous member and internal stakeholder workshops (e.g., alignment, validation sessions, co-design workshops etc.) Plans, manages and visualizes a variety of strategic design artifacts, including journey maps, service blueprints, user flows, and personas intended for a variety of audiences, including operational and implementation teams and senior executives. Upload design assets to the Journey Management platform using the standardized workflow and taxonomy. Plans and presents design concepts, research insights and strategies to a variety of stakeholders across the organization Plans and oversees the execution and synthesis of secondary research activities, including desk research, literature reviews, and service audits. Creates and implements research synthesis strategies (e.g., affinity mapping and thematic analysis) to code data and identify relevant user insights, pain points and opportunities Creates detailed digital and analogue design prototypes and documentation (e.g., web interfaces, business models, service concepts, value propositions, and sketches) using a variety of design tools, including Sketch, Adobe Creative Suite, Figma, Confluence, Miro Collaborates across teams and departments to socialize work, seek out feedback, and assess the feasibility of concepts Who are we looking for? Bachelor's Degree/Specialized Certification in Service Design, Industrial Design, Business, or related field A minimum of 7+ years experience working in service design, experience design, CX strategy, and product strategy in an agency, in-house environment, or a closely related field is required. A detailed portfolio of previous design projects that demonstrates a deep understanding of how to improve end-to-end experiences. An understanding of the nuances of the financial services sector and the unique regulatory requirements faced by credit unions would be an asset, as well as an understanding of the concept of Journey Management. Demonstrated track record of planning and leading complex design projects from beginning to end that involve multiple stakeholders Strong oral, written, and visual communication skills, with an ability to prioritize relevant information and tailor it to the level and experience of the audience Deep understanding of service design and human-centred design methodologies and techniques, with a particular emphasis on the technical aspects of implementation Ability to lead and conduct member-facing qualitative research confidently and professionally Excellent critical thinking skills needed to synthesize information and research into compelling storytelling artifacts A visual thinker who can communicate ideas to audiences in an empathic and user-friendly format Skilled at producing high-quality and detailed design artifacts such as journey maps, service blueprints, and personas Capable of building 2D, 3D, and 4D experience prototypes using a variety of industry platforms and software, including Figma and Adobe Creative Suite Organized and capable of facilitating workshops with confidence Skilled at quickly learning new programs to support day-to-day work, providing clear and insightful feedback to designers of differing skill levels, and justifying design decisions with evidence A self-directed leader who is calm under pressure and can exercise sound judgment in ambiguous situations An empathic team player who proactively builds relationships with colleagues and can influence outcomes across the organization A systems thinker who can connect the dots across bodies of work, parts of the organization, and strategic priorities Problem solver who is resourceful, action-oriented, and skilled at navigating conflicts that arise in self-organizing teams Organized and detail-oriented Tenacious and persistent when it comes to getting work done - even under challenging circumstances Committed to the principles of equity, diversity, and inclusion Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Manager/Senior Manager, ServiceNow IRM/SecOps, Risk Advisory
Deloitte, Edmonton, AB
Job Type:Permanent Reference code:124748 Primary Location:Toronto, Ontario, Canada All Available Locations:Toronto, ON; Brossard, QC; Calgary, AB; Edmonton, AB; Halifax, NS; Laval, QC; Montreal, QC; Ottawa, ON; Quebec City, QC; Vancouver, BC; Winnipeg, MB Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Be encouraged to deepen your technical skills...whatever those may be. Partner with clients to solve their most complex problems. Experience MyFlex and an agile work environment where work is what you do not where you do it. What will your typical day look like? As a Manager or as a Senior Manager you will: • Actively work with new and existing clients and become a trusted advisor on ServiceNow IRM • Lead and manage project teams to deliver end to end IRM projects, ensuring required levels of excellence and alignment with Deloitte's methodology • Lead proposal development, new services and solutions design and development, and thought leadership initiatives • Collaborate with colleagues and strategic third parties to develop and implement existing and new market propositions • Deliver program activities including project financial management, release management, handling change requirements, stakeholder management, resource management, steering committee reporting, testing and delivery of end-user training programs • Manage and communicate effectively to the client and provide insight to the business challenge • Analyze and diagnose client business issues to develop and recommend creative solutions • Review and ensure project and internal documentation meet Deloitte's quality standards • Manage a diverse team of talented consultants while coaching them to their highest potentialAbout the team Deloitte's Risk Advisory practice advises organizations on how to effectively mitigate risk and make informed and intelligent risk decisions around business processes, technology and operations. Our Risk Advisory business is expanding as we increasingly are asked to help organizations adapt and respond to new risks and take advantage of new opportunities presented by digital technology and the internet. Within our Risk Advisory's ServiceNow team we have a pool of dedicated ServiceNow profesionnals with expertise in the design and implementation of IRM (integrated risk management), VRM (vendor Risk Management), SecOps (Security Operations) and other risk/security modules of ServiceNow. We design, implement and provide advisory services over numerous risk and regulatory domain areas and are seeking to grow the team within the marketplace. As part of the role, you are expected to collaborate and lead a team of professionals to deliver high quality technology solutions with a specific focus on ServiceNow Risk and Security solutions (i.e .IRM/VRM, SecOps + others) to clients. At Deloitte, we are helping enterprises reduce the experience gap between the consumer grade experiences they have at home and the ones they have at work. Our team has over 100 dedicated, highly certified team members who are serving some of the most iconic Canadian and Global brands to imagine, deliver and run great enterprise service experiences. We are proud to be a Diamond Sponsor of ServiceNow and one of few Global Elite partners. With global reach and scale, we can offer our Canadian clients a global capability with a highly qualified local presence.Enough about us, let's talk about you To qualify for the role you must have: • 8+ years of experience as a business and or technical management of requirements and delivery of projects as a Business Consultant / Business Development / Pre-sales, and or Project/Program Manager with ServiceNow, Archer, of another leading IRM/GRC solution. • A great understanding and deep knowledge of implementing technology or ServiceNow IRM solution, and familiarity with integrations within ServiceNow or other 3rd party application. • Accountable for deliverables by leading client engagements and teams to successful outcomes with a focus on supporting your team, client needs. • Demonstrate strong connections in the market to establish a thrive the ServiceNow IRM practice. • Worked across various stakeholder groups including end users, functional teams, operations, infrastructure and more to transfer knowledge and resolve problems. • Support client pursuits business development efforts including preparing proposals and leading presentations to senior executives • Built long-term business relationships with senior client personnel and executives through engagements and networking in professional organizations. • Worked with senior the firm leaders to understand, enhance and integrate service offerings across the service line. • Knowledge of the ServiceNow platform as well as experience delivering ServiceNow implementations is a requirement. • Strong experience and skillsets in selling ServiceNow and service offerings to potential clients / customers, and the necessary knowledge and technical knowhow in working with customers and delivery teamTotal RewardsThe salary range for this position is $104,000 - $173,000 for a Manager and $125,000 - $231,000 for a Senior Manager and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you! By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: QC, Developer, Risk Management, Law, Equity, Quality, Technology, Finance, Legal
Project Manager ICI
Michael Page, Greater Toronto Area
Complete all project start up documentation and follow project start up proceduresResponsible for project safetyScheduleQuality ControlDaily communication with site personalWork with the estimating department on projectComplete warranty work and Close Out/Deficiency with Project CoordinatorPerform budget and estimate for project including design build, construction management, cost plus and other projects not considered typical tendered projectsForecast and work collaboratively with construction leadership to implement necessary changes to improve project performanceMaintain relationship with client and communication on project progression, making necessary changes to comply with client needs under contractual obligationsMPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicantsMPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants5+ years experience as a Project Manager in ICI constructionNeeds to travel to site at least once a weekPossess a driver's license in good standingKnowledge of construction terms, processes and methodsHave excellent time management skills and be responsible for several projects at one timeHave a complete understanding and ability to read and implement project drawings and specificationsShow competence with various Project Management software programs and MS Office productsShow competence, resistance and professionalism with conflict resolution
Manager, Global Digital Marketing Automation
WSP Canada, Montreal, QC
WSP Global is currently seeking a Manager, Global Digital Marketing Automation to join our Global digital experience team. Reporting to the Director, Global Digital Experience the successful will act as the product champion for digital marketing automation in the organization. In a fast-paced organizational context, where creativity, innovation and collaboration thrive, you will play a central role in implementing a new digital marketing automation platform - helping to define and prioritize use cases, participating in the RFI/RFP process, roadmap management, best practices, and governance within our global and regional marketing teams. This position does not include personnel management, is based in the heart of Montreal as a hybrid position. RESPONSIBILITIES Successful implementation of our digital marketing platform. Help to select and implement a digital marketing automation platform fit-for-purpose, but also future proof for our growth. Work closely with digital and technical teams to have connected and bi-directional data between WSP.com and our customer relationship management (sales) platform. Expertise put into practice. Collaborate with Global and Regional marketing teams to achieve their marketing automation / account-based marketing goals. Support marketing operations initiatives such as how to manage the lead lifecycle, lead scoring, lead nurturing, segmentation, and data cleansing. Develop segmentation, testing, and deployment strategies, and continually evaluate these for improvements. Plan and perform A/B testing to improve conversion rates, ROI, and sales growth. Supervise and optimize web site personalization and-or email marketing journeys and/or other database marketing efforts, continuously testing and refining lead nurturing strategies. Work with the subject matter expert in analytics, help to analyze, monitor, and report on KPIs related to marketing automation journeys and email campaign performance. Stay up to date with emerging marketing technologies, tools, and trends, and make recommendations for their integration into our marketing strategies to enhance overall performance and effectiveness. Governance. Act as the champion fostering change and adoption. Provide status updates to stakeholders. Train and support global and regional teams on digital marketing automation tools and processes. Develop governance and best practice methods to ensure the successful delivery of marketing automation campaigns. Manage marketing automation efforts and processes to optimize efforts between global and regional marketing teams. WE'D LOVE TO HEAR FROM YOU IF YOU HAVE 5 years experience in marketing automation, preferably from a B2B environment. Expert Knowledge in Enterprise-level Digital Marketing Platforms (such as Salesforce Marketing Cloud, Oracle Eloqua, Adobe Marketo, etc.) A deep understanding of digital marketing strategies and tactics. Knowledge of digital marketing systems and integrations. Understanding on how to generate customer acquisition, upsell, and account-based marketing. Well-versed in what KPIs that matter up and down the funnel. Strong project management and organizational skills. Creativity and innovation in campaign design and execution. Analytical mindset and data-driven decision-making. Excellent communication and collaboration skills. Detail-oriented and process-driven. Adaptable and capable of managing multiple projects simultaneously. Problem-solver. Curious. Bilingual. Diploma in Communications, Digital Marketing/ Media, IT or any related field Certification in marketing automation platforms is preferred. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Manager, System Administration
Coveo Solutions inc., Quebec City, QC
Join our dynamic IT team and become the pillar that supports Coveo’s internal infrastructure  We’re looking for a proactive and experienced System Administrator with leadership qualities and a passion for security, ready to take on the challenge of leading a hard-working team and ensuring the success of our internal infrastructure. This role requires a combination of leadership skills, technical expertise, and a strategic mindset. What makes this opportunity exciting? You will play a crucial role in leading the efforts of our system administration team and ensuring the efficiency, security, and availability of our systems. As a people manager with a technical background, you will have the opportunity to lead various technology projects safeguarding Coveo’s digital assets and contribute to ensuring the reliability and security of our IT infrastructure. In this role, you will:  Lead and manage a team of system administrators, by fostering a positive and collaborative team culture. Allocate resources effectively and establish priorities to meet project and operational needs. Provide mentorship and professional development opportunities for team members. Oversee the design, implementation, and maintenance of IT infrastructure. Ensure the availability, scalability, and performance of systems and networks. Identify areas for improvement in security and network technologies by implementing continuous monitoring mechanisms. Assist the team in resolving urgent cases for Coveo employees (presence at the office required 2-3 days/week in Montreal or Quebec). Communicate effectively with leadership and provide regular updates on security and system administration activities. Collaborate with other IT teams, departments, and external stakeholders or third party providers.  Here is what will qualify you for the role Previous leadership experience, whether in a professional or personal context, which helped you develop skills in motivating and managing a team, giving timely and candid feedback and supporting their growth and development.  About 5 years of experience working with various systems, technologies and SaaS solutions/providers (Google Workspace, Microsoft 365, AWS, etc.), as well as networks and firewalls experience, with an emphasis on maintenance and debugging. French speaking is a must, and a good level of English is required as you will have to deliver presentations to higher leadership and executive teams both french and english speaking. What will make you stand out In-depth knowledge of agile methodology and project management. Proactive mindset, anticipating and addressing potential issues before they arise. Strong collaborative skills and a passion for sharing ideas with colleagues. Do you think you can take on this challenge? Send us your CV, we want to get to know you! You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.  Join the #Coveolife!  We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background. We know that applying for a new role is a lot of work and we really appreciate your time.
Manager, Cyber Security - Strategy and Transformation
KPMG, Vancouver, BC
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Our Vancouver/Victoria team is looking for a highly motivated Cyber Security professional at the Manager level to join our team! As a member of KPMG Canada's cross-functional Cyber team, you will be dedicated to enabling our clients' cyber transformation journey through service delivery leadership, advisory, and support. A career within our Cybersecurity services practice will provide you with the opportunity to help our clients design, implement, optimize and sustain effective Cybersecurity programs that protect against threats, propels transformation, and drives growth. As companies pivot toward a digital business model, exponentially more data is generated and shared among organizations, partners and customers. We play an integral role in helping our clients ensure they are protected by developing transformation strategies focused on security, efficiently integrate and manage new or existing technology systems to deliver continuous operational improvements and increase their return on cybersecurity investments, and detect, respond to, and remediate threats. What you will doYou will work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to: Leadership, oversight, and successful delivery of cyber security transformation engagements serving multiple clients across various industries. Understand our clients' key cybersecurity challenges and opportunities, and advise/ propose practical and cost-effective solutions to address them and to effectively manage risk across multiple layers of the technology architecture stack. Hands-on participation in the digital and technical aspects of engagements including design and implementation. Champion one or more technical service offerings such as threat risk assessments, threat modeling, identity access management, IT asset and vulnerability management, cyber maturity assessments and transformation roadmap development and execution. Active involvement in the business development activities such as participating in the local business community and developing relationships with clients to increase awareness of the firm's services. Identifying and assisting in pursuits including developing marketing materials, proposals, presentations and research. Contribute to team development through engaged mentorship and knowledge sharing to help team members grow their consulting skills, professional brand, and technical acumen. Manage the performance and development of team members. Work collaboratively across KPMG service lines to provide holistic support to our clients. Engage in and contribute to the innovation, growth and enhancement of KPMG Cyber services; Establish and maintain effective working relationships with colleagues, existing clients, and prospective client organizations. What you bring to the role 6+ years of experience in cyber security consulting and/or technology consulting or operations, including recommending applicable cyber security solutions within mid to large level organizations. Proven experience in defining and/or implementing security controls across multiple layers of the technology architecture stack. Interpreting and applying the requirements of appropriate standards (e.g., NIST, ISO, OSFI, ISF), policies, regulatory requirements and threat/risk assessment in the definition of enterprise security strategy. Designing and updating cybersecurity strategies, roadmaps, and target operating models. Industry relevant designations such as CISSP, CISA, CISM, CRISC, ITIL, PCI QSA, CIPP/C, TOGAF, or SABSA; Strong knowledge of security risk management practices including security architecture, vulnerability and patch management, identity access management (IAM), cloud security, privacy, etc. Experience implementing business resilience strategies to manage the impact of a cyber incidents, including designing and updating cybersecurity strategies, roadmaps, and target operating models within a business context. Experience effectively communicating and presenting cyber security strategies, solutions, and insights to stakeholders at various levels. Experience developing reports in a clear, organized structure, catering to a mix of technical and business/managerial stakeholders. KPMG BC Region Pay Range Information The expected base salary range for this position is $85,500 to $128,500 and may be eligible for bonus awards. The determination of an applicant's base salary within this range is based on the individual's location, skills, & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program. #LI-Hybrid Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Manager, Artificial Intelligence
KPMG, Edmonton, AB
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. KPMG is a leading global professional services firm providing Advisory, Audit, and Tax services. We are dedicated to helping our clients harness the power of technology and innovation to achieve their business goals. As part of our commitment to excellence, we are seeking an experienced and dynamic individual to join our team as an Artificial Intelligence (AI) Manager service Advisory As an AI Manager, you will play a crucial role in driving growth initiatives within our Regions West Advisory Services practice. You will be responsible for engaging with clients, understanding their needs, and leveraging your expertise in AI as well as KPMG's leading AI products and services to deliver innovative solutions that enhance their business operations. This role requires a hands-on approach to working with clients to optimize their use of AI, strong client communication skills, and a deep understanding of leveraging data perspectives to drive impactful outcomes. What you will do Act as a trusted advisor to clients, understanding their business challenges and objectives. Collaborate with clients to identify opportunities for applying AI solutions to improve business processes and outcomes. Assisting clients understand AI systems capabilities, limitations and risks as they evolve. Develop and implement AI strategies that align with clients' business goals and objectives. Lead the design and implementation of AI systems, ensuring they are practical, scalable, and deliver measurable value. Assist clients in optimizing the use of embedded AI tools within existing technology systems. Foster a collaborative and innovative team culture, driving continuous improvement and knowledge sharing. Drive growth activities by identifying new business opportunities and expanding existing client relationships. Contribute to the development of AI service offerings, staying abreast of industry trends and advancements. Utilize a data-driven perspective to inform AI strategies and solutions. Ensure the effective collection, analysis, and interpretation of data to drive business insights and recommendations. Help organizations understand the impacts of relevant AI legislation and regulations as well as internal practices and controls to develop and use AI systems responsibly. What you bring to the role Bachelor's or Master's degree in a relevant field (Computer Science, Data Science, AI, Business, Management Information Systems etc.). 6-8 years of experience in of digital transformation or implementing technology solutions which includes prior experience with AI system development or implementation. Experience in translating technical requirements into client solutions. Knowledge of AI techniques and approaches, including understanding necessary conditions to apply them effectively to solve real-world problems. Demonstrated experience in developing and executing AI strategies for business growth. Strong leadership and managerial skills, with the ability to lead and inspire a team. Knowledge of commonly used AI tools, technologies and frameworks Excellent communication and interpersonal skills, with the ability to effectively engage with clients and internal stakeholders. Knowledge and experience with applying AI within one of the following industries to drive business value is considered an asset: energy, agriculture, manufacturing, public sector/government, construction and engineering, retail. KPMG individuals Deliver Impact | Seek Growth | Inspire Trust and understand that a diverse workforce enables us to deepen relationships and strengthen our business. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Manager, Everyday Banking Program Delivery
BMO, Toronto, ON
Application Deadline: 04/14/2024Address:33 Dundas Street WestWe're focused on building solutions that help our customers make real financial progress with differentiated products, services, offers and experiences and you could be part of it. Drawing from a foundational understanding of customer behaviour and expectations, you will help design, develop, and launch new products and services that deliver leading experiences for our customers and in turn, new revenue for the business. As Manager, Everyday Banking Program Delivery, you will bring a diverse set of solutions to market by leading the end-to-end build in collaboration with a broad cross-functional team. Key Accountabilities:Banking and Product Domain Expertise Understands 'multi-channel' retail banking and how products present opportunities to transform (e.g., industry, customer expectations, regulatory shifts, technology shifts, competitor shifts)Participates in and evaluates customer / consumer insights and channel information, market research and competitive analysis associated with assigned programs, products/servicesRecommends self serve and assisted channel solutions for a portfolio of banking products based on analysis of opportunities, issues and implications for the businessDesigns, develops, and launches new or enhanced products and services end to end through the program delivery lifecycleCustomer Experience (Multi-channel) Leverages a deep understanding of the customer to drive problem definition spaceUnderstands principles of design thinking and how to interpret qualitative and quantitative feedback and how it informs designUses data and design principles within a design system frameworkPrioritizes according to customer needs in design solutionsStrategic Planning Assists in the development of strategic plansIdentifies emerging issues and trends to support decision-makingAble to define goals, the path to achieve goals and the trade-offs implied by those choicesForesees the long-range consequences or implications of different optionsGrooms a 'backlog' with the strategy in mind; can connect work to the broader strategic priorities of the company (LOB strategies; channel strategies)Ability to explain a 'backlog' within a strategic framework; able to defend choices and explain whyTechnical System Depth / Expertise Provides recommendations on products in the context of the delivery lifecycle (e.g., SDLC)Maintains current knowledge of core product systems and enabling technology architecture, including market trends and the evolution of technologyHas a working understanding of the solution design and internal system constraintsProvides specialized consulting, analytical and some technical supportLeading Cross-Functional Teams Able to lead through influence in partnership with stakeholders to drive an outcomeAble to mobilize a team through empowermentBrings a track record of delivery of high-impact product / service experiencesManages vendor relationships and external partnershipsData Driven Decision-Making Monitors key product performance and growth metrics to identify trends and potential actionsUses data to drive prioritization / 'backlog' decisions and able to articulate value to customer and the BankBreaks down strategic problems, and analyses data and information to provide customer experience insights and recommendationsInforms business cases and assists with strategic roadmaps for banking products and services, including project and budget approvalsStakeholder Management Delivers clear, effective communication and takes responsibility for understanding othersFosters co-operation, collaboration, and communication to facilitate consensus and accomplish tasksWorks with partners to smoothly manage and sustain change as new solutions are deliveredRisk Management Able to effectively partner with Corporate Support Areas to effectively manage risk in Waterfall and Agile frameworksChallenges assumptions in risk decisions and ways of workingHelps to define and ensure risk management controls and processes are implementedLeads the definition and implementation of solution requirements to ensure they accurately reflect business requirements and systems functionalityQualifications:Knowledge Prior experience developing and delivering high-impact product / service experiencesPrior business and product management experience including product design, profit/loss, functionality, industry and regulatory requirementsIn-depth retail banking environmental awareness / understanding with a multi-channel lens, particularly digital & emergingUnderstanding of core product systems and enabling technology architecture; the evolution of technology Understanding of principles of design thinking and how to interpret qualitative and quantitative feedback and how it informs design Analytical and financial acumen to develop fact-based business cases and inform decision makingExperience leading and delivering complex projects within tight timelines using both waterfall and agile frameworksStrong external focus with ability to synthesize trends and keep pace in highly changing retail banking businessSkills Strong collaborator who is not afraid to speak up Exceptional communications skills - both written and verbal Drives results Customer-first mindset Ability to influence without direct authority Comfortable with ambiguity Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Manager, Financial Reporting
Michael Page, Scarborough
Leads the planning of year-end, preparation of audit schedules and communication with independent auditorsAssisting with the consolidation of financial results for both internal and external reporting purposes and ensure accuracy and completeness of informationAssisting drafts financial statements along with the required note disclosuresAct as the designated subject matter expert on all financial reporting and general ledger structure activitiesAssists in researching and implementing new accounting pronouncements and in compiling quarterly and annual financial statements in ASPE formatsEnsure high standards of control are in place to safeguard confidentiality and segregation of functions to reduce privacy breach and fraudAdvise staff regarding the handling of non-routine reporting transactionsAssist with design, testing and implementation of new accounting and finance systems as applicableSupport the Controller, Financial Reporting with special projects related to internal controls and workflow process improvementsCompleting special projects and undertaking new initiatives as they ariseMPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicantsBachelor's degree in business or commerceDesignation as a Chartered Professional AccountantAt least 5 years of financial accounting and reporting experienceManufacturing experience would be a definite assetProactive self-starter, with the ability to work independently and in team settingsDeadline focus, and proven ability to meet tight deadlinesExperience in Canadian GAAP and ASPE reporting standardsExceptional planning and reporting skills with sound professional judgementStrong interpersonal skills to build solid working relationships with the stakeholders in the organizationExpertise in Digital Financial Systems
Manager, Strategy and Planning
BMO, Toronto, ON
Application Deadline: 04/29/2024Address:33 Dundas Street WestLead the E2E design/ideation, development, management, and implementation of assigned strategic projects in Canadian Personal and Business Banking with a focus on transformation of the Branch Channel by providing innovative digital solutions which help improve customer and employee experience while resulting in business goals such as revenue generation and cost reduction. Works across BMO to deliver specific project/program business results in alignment with overall group goals.Acts as a trusted advisor to assigned business group.Researches industry trends on the evolution of sales and service models within financial services industry and identifies innovation/optimization opportunities.Influences and negotiates to achieve business objectives.Assists in the development of strategic plans.Identifies emerging issues and trends to inform decision-making.Participates in implementation of strategic initiatives within group and across BMO by partnering with various internal & external stakeholders as required; complexity of initiatives may vary and usually involve multiple stakeholders across the enterprise.Acts as a relationship manager on assigned projects/programs and ensures alignment to overall enterprise and group goals.Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.Participates in project/program design and provides advice & subject matter expertise to achieve required business results.Conducts analysis required to inform strategic recommendations and considers the "big picture" when assessing whether or not a course of action is advisable in terms of the group and enterprise goals.Collaborates with internal & external stakeholders to provide business context in the design, develop and implementation of programs & solutions.May network with industry contacts to gather and identify competitive insights and best practices.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Monitors and tracks performance and addresses any issues.Identifies enablers and key issues prior to and during implementation, raises issues with stakeholders and offers solutions to resolve issues or risks that jeopardize delivery.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Retail banking knowledge/experience AND/OR strategy consulting experience requiredDeep knowledge and technical proficiency gained through extensive education and business experience.Branch experience/knowledge is a plus.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Digital Product Owner
BMO, Toronto, ON
Application Deadline: 04/18/2024Address:33 Dundas Street WestSupport for Open Banking and Innovation Are you interested in shaping the future of an industry?Are you also interested in leading an award winning internal innovation program? If this excites you, then keep reading!We are looking for a leader to support the design and delivery of customer digital experiences for a designated portfolio (Open Banking) reporting into the Director of Open Banking and Innovation. This person will ensure the customer is at the center of plans, designs and development that digitally enables customers. Develops and delivers the full product development lifecycle from setting strategic objective to bringing a product to market that delivers business value. Researches, investigates, selects and develops products and services bridging business requirements with technology capabilities. Drives end-to-end product lifecycle including the 'why', 'when' and 'what' of the product, persona development, proof of concepts, backlog management and product activation through to product retirement. Provides the voice of the business to cross-functional product teams to clarify feature, story and content requirements; create story acceptance criteria; prioritizes the product backlog; and translates the product vision into a roadmap and actionable tasks.Identifies the overall goal of a product(s), drives engagement of stakeholders and leads the adoption of product.Drives the overall customer experience definition and prioritization that enables a focus on what matters most to our customers.Ensures product management and development teams are producing in parallel, and are working together effectively and efficiently.Builds and sustains high performing cross-functional teams; Monitors and tracks performance, and addresses any issues.Addresses blockers related to adoption and correct usage of the product- including communications, documentation and training.Establishes the go-to-market, pricing and positioning strategies.Plans & manages the budget, timeline, and tactical components, throughout the product lifecycle.Identifies and analyzes market trends to update and improve product usabilityEnsures that a new product in development, or a new feature of an existing product is proven to be desirable, viable and functional.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications: Intermediate level of proficiency: Marketing Analysis.Creative thinking. Advanced level of proficiency: Process Improvement and optimization.Business Strategy.Research and information synthesis.Business Operations.Financial & Risk Management.Product Management.Learning Agility.Customer centricity.Collaboration.Product Development.Product Value Proposition and Go-to-Market Assets Definition, Design and Development.Technology Business Requirements. Definition, Analysis and Mapping.Product Lifecycle Management (Using Agile Methodologies).Complex Problem Solving.Verbal & written communication skills.Analytical and problem solving skills.Influence skills.Collaboration & team skills; with a focus on cross-group collaboration.Able to manage ambiguity.Data driven decision making.Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experienceSeasoned professional with a combination of education, experience and industry knowledge.Grade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Digital Product Manager
BMO, Toronto, ON
Application Deadline: 04/24/2024Address:250 Yonge StreetRole Mandate: The Digital Product Manager will support the design and delivery of digital experiences for a designated portfolio specific to the needs of commercial banking customers. They will aim to ensure the customer is at the center of plans, designs and development that digitally enables customers. Leverages customer insights to drive the overall customer experience definition and prioritization that enables a focus on what matters most to our customers. Provides product and process expertise to manage the business and people impacts of work. Works across functions, bringing together stakeholders to integrate technology across multiple channels, business groups, geographies and customer segments and ensure alignment with business goals.Role Responsibilities Include (but are not limited to):Develop and manage a multi-year vision, strategy, and roadmap for a designated portfolio by prioritizing customer feedback and data-driven insights; identifies emerging issues and trends to inform decision-makingMonitors and prioritizes issues related to customer experience, process performance and other key metrics for the portfolio; leads the resolution of issues where requiredMakes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.Work in cross-functional teams to lead digital initiatives from conception to launch by clearly communicating business requirements, partnering with technology partners on the solution build, and supporting change management and preparing the right collateral for a successful product launchDeliver key initiatives in alignment with the roadmap, defining clear outcomes and goals for each initiative with associated KPIs/Metrics to ensure success and alignment with the overall vision and strategy.Help determine business priorities and best sequence for execution of business/group strategyAnalyze customer data and information to provide insights and recommendations to drive adoption, reduce friction or solve meaningful problems encountered by our customersMonitor and track customer experience, process performance and other metrics; addresses any issues and incorporate enhancements feedback into agile team's backlogOwn the requirements/user stories/product needs backlogs and prioritization process in an Agile operating modelBuild change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiativesApplies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Builds effective relationships with internal/external stakeholders including third party suppliers, and collaborates with internal and external stakeholders in order to deliver against business objectives.Broader work or accountabilities may be assigned as neededMust-Have Skills:Typically, between 5-7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experiencePassion for discovering emerging technologies and innovative approaches to solve complex and non-routine problems, including exploring AI applicationsExpertise in designing digital experiences for B2B customers (SMB / Mid-market / Corporate Customers) - especially in at least one of the following areas: onboarding, servicing (live / virtual agents), payment issuance and acceptance, account management etc.A high level of curiosity, comfort with ambiguity and willingness to challenge the status quoGo-getter spirit, strong sense of ownership and eager to get things doneA track record of building and deploying digital initiatives across mobile, tablet & desktop within the financial services industryAbility to translate strategy, market trends, and customer needs into requirements and integrated, deployable feature sets.Knowledge of digital technology user interfaces, UX design practices, usability testing and digital analyticsExperience leading Agile teams and/or working in cross-functional teams.Nice to Have - Service Now ExperienceVerbal & written communication and presentation skills; ability to tell the art of the possible - In-depth / ExpertCollaboration & team skills; negotiating with tech and partner product teams to get things done - In-depth / ExpertAnalytical and problem-solving skills; creativity and ability to think outside the box - In-depth / ExpertData driven decision making; decisiveness over analysis paralysis - In-depth / ExpertGrade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Digital Adoption Lead
Interior Health Authority, Kelowna, BC
Position SummaryInterior Health is looking for an experienced Digital Adoption Lead to join our team on a full time permanent basis. The work location for this position is flexible but within British Columbia (ideally the Interior).What we offer:-Employee & Family Assistance Program-Employer paid training/education opportunities-Employer paid vacation-Medical Services Plan-Employer paid insurance premiums-Extended health & dental coverage-Municipal Pension Plan-Work-life balanceSalary:Salary range for the position is $88,990 to $127,923. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees. About the job:In accordance with the established vision and values of the organization, the Digital Adoption Lead is responsible for supporting the adoption of electronic health record use and related technologies across Interior Health. This position will play a pivotal role in driving the successful implementation and uptake of new technologies and related processes within our organization. The Lead will work collaboratively with internal and external partners to lead, make change management and communication decisions ensuring readiness related to the implementation of systems and other technology as needed. The Lead will be responsible for creating and executing software and system adoption strategies, consulting and engaging Business Partners (internal and external), and ensuring smooth transitions to new technologies in collaboration with Clinical Informatics Teams and Leaders. Additionally, the Lead will be required to travel to various IH sites to facilitate and support different project activities; duration of travel will vary depending on scope of the project.In alignment with IH’s Occupational Health & Safety Program, employees shall adhere to all Occupational Health and Safety policies and procedures at all times and attend all required training. Employees are responsible to report any identified hazards, unsafe conditions or incidents to the manager or supervisor immediately.Typical duties and responsibilities:• Provides leadership and instruction in the development and implementation of comprehensive software and system adoption assessments and plans for new technologies and related processes, considering Business Partner (internal and external) needs and organizational objectives.• Provides consultation to, and collaborates with cross-functional teams to identify potential challenges and develop mitigation strategies.• Participates in the design, delivery, and assists manager with developing budgets for training programs, workshops, and resources to facilitate smooth adoption of technology.• Leads and participates in committee meetings with multi Business Partner (internal) groups to optimize and sustain electronic healthcare system standardization and functional changes. • Provides leadership, guidance, consultation and education to staff using effective leadership and communication skills. Leads and makes recommendations to other internal and external partners. Acts as a liaison between internal and external partners on systems and software adoption. • Collaborates with IH Communications team on any outgoing organization wide communication and communication to external partners. • Collaborates with IH Change Management team on standards, processes and industry trends in the area of effective systems and software adoption.• Creates and implements change management plans and communication plans to promote IH-wide awareness and understanding of technology changes among Business Partners (internal and external).• Measures and monitors technology adoption progress, gathers feedback, and recommends necessary adjustments to optimize adoption rates.• Acts as a liaison between end-users, technical teams, and leadership, addressing technology adoption concerns and ensuring alignment.• Develops metrics and Key Performance Indicator’s to measure the success and impact of technology adoption efforts.• Provides support to Digital Health, Clinical Informatics managers by leading the manager’s team(s) through change management workstreams within a structure methodology as required.• Stays up to date on industry trends and best practices in technology adoption methodologies.• Participates in the on-call rotation for Clinical Information Systems.• Performs other related duties as required.QualficationsHonouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).Education, Training, and Experience• Post secondary degree with a focus in change management or a related discipline.• Five (5) or more years proven experience in health informatics, change management, technology adoption strategies and/or project management.• Working knowledge of change management principles, methodologies and tools.• Certified Change Management Professional (CCMP) credential or equivalent is an asset.• Or an equivalent combination of experience and post-secondary education.Skills and Abilities• Solid understanding of how people go through change and the change process• Experience with and knowledge of change management principles, methodologies and tools.• Strong communication and interpersonal skills, with the ability to engage and influence business partners at all levels.• Technology implementation and change related key messaging, communication strategy and content development.• Demonstrated ability work collaboratively in a team environment.• Advanced oral and written communication skills, including effective presentation and facilitation skills with the ability to clearly articulate messages to a variety of audiences• Demonstrated ability to manage relationships.• Experience leading and participating in multi-disciplined workshops to develop solutions to problems and/or consensus on new processes.• Demonstrated ability to problem-solve and develop solutions as required. • Demonstrated ability to function effectively in a highly dynamic, fast-paced, continually-changing environment.• Current valid BC driver’s license• Physical ability to perform the duties of the position.
Plumbing Project Manager
CIR, Burnaby, BC
Company Overview:We are a well established company with over 40 years of experience in the Commercial Plumbing industry, and over 60 employees. We are a diverse group that values long term commitment, and takes pride in what we do. We are seeking new and long term Project Managers to come join our team! Roles & Responsibilities:Estimating Mechanical & Plumbing jobs Work with blue print drawings, both (Mechanical & Architectural)Share the tender link to all whole sellers & sub tradesRequire to get quotes for equipment & plumbing fixturesTender IFT drawings & interior design specsCoordinate with all trades on job sites Work in office and site visits Qualifications:Journeyman Plumber certificate (Preferred)5+ years experience in the Plumbing industryExperience with estimating jobs in the Plumbing industryGreat communication skillsValid drivers license  BenefitCompetitive wages - up to $52.00 per hourExtended health and dental RRSPPaid overtimeWork Vehicle & Gas cardCellphoneBonusesCompany eventsPaid schooling Company Summary: If you want to grow and expand your career in plumbing with new technology, then this is the place for you! We are a team-oriented company that supports our employees by helping them grow their skills and enjoy their time doing it.
Manager, Enterprise Strategy & Transformation, Process Re-Engineering
RBC, Toronto, ON
Job SummaryYou will support the Enterprise Strategy & Transformation Business Process Re-Engineering (ES&T) team in developing, driving and partnering with RBC Lines of Business to optimize business processes from a customer and productivity lens.This includes developing current state views and designing and implementing future state processes leveraging a broad toolkit of process change methodologies and next generation Process Technologies. The team serves as thought partners to senior executives and Line of Business partners, offering targeted support for the highest priority and most complex strategic or process related problems.The team also acts as a catalyst for enterprise transformation, cross-platform collaboration, and new capability developmentJob DescriptionWhat is the opportunity?The Manager, Enterprise Strategy & Transformation, Process Re-Engineering will support the Enterprise Strategy & Transformation Business Process Re-Engineering (ES&T) team in developing, driving and partnering with RBC Lines of Business to optimize business processes from a customer and productivity lens.This includes developing current state views and designing and implementing future state processes leveraging a broad toolkit of process change methodologies and next generation Process Technologies. The team serves as thought partners to senior executives and Line of Business partners, offering targeted support for the highest priority and most complex strategic or process related problems.The team also acts as a catalyst for enterprise transformation, cross-platform collaboration, and new capability developmentWhat will you do?Support the ES&T team to develop a robust pipeline of strategic process improvement initiatives across multiple Lines of BusinessSupport strategic reviews of segments, lines of business, functions and key processes, ensuring the process and productivity strategies are well developed, articulated and aligned across businesses and with enterprise perspective/prioritiesWork alongside Senior Manager / Director, ES&T to perform strategic process reviews, from an End-to-End/Front-to-Back and Customer centric lens for Group Executives, segment Operating Committees, Enterprise Strategy Office and Line of business partnersSupport the implementation of Process Improvement opportunities in partnership with Lines of Business and Functional groupsApply Process Re-Engineering thought leadership (eg. E2E/F2B Design, Shift to Left Re-Engineering, Straight-Through-Processing, Lean, Workflow, Workforce Management, RPA/RDA/RCA, Zero base design) to Line of Business and functional partnersSupport senior leaders, strategists, functions and cross-functional project teams with insights based on thorough research and analysisWhat do you need to succeed?Must Have2 years of experience in Corporate Strategy, Consulting, Financial Services, Process Improvement/Optimization, Robotics, Machine Learning, FinTech or technology companyExperience with new/emerging businesses and digital business modelsDemonstrated ability in Process analysis, process design, requirement gathering and implementationInterpersonal skills and ability to develop strong relationships at every level of the organizationStrong written and oral presentation skills and presence; strong technical ability with PowerPoint, Excel and WordComfortable working in ambiguous situations and across different lines of businessNice to HaveGraduate / post-graduate or professional designations or equivalent2 years of management consulting experience with an emphasis on business strategy or Process / Productivity ImprovementsLean or Process Improvement DesignationsWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients while minimizing losses to RBC.A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensationLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactFlexible work/life balance optionsWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workJob SkillsAdaptability, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Large Group Presentations, Long Term Planning, Organizational Change ManagementAdditional Job DetailsAddress:BAY WELLINGTON TOWER, 181 BAY ST:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:STRATEGY AND ADMINISTRATIONJob Type:RegularPay Type:SalariedPosted Date:2024-04-11Application Deadline:2024-04-28Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.