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Manager - Youth Treatment Programs
Boys and Girls Club of Greater Victoria, Victoria, British Columbia
 Boys & Girls Club of Greater Victoria’s Mission is to provide safe, supportive places where children, youth and families experience opportunity, overcome barriers, develop skills, positive relationships and confidence for successfully leading their lives and communities. We provide social, recreational and developmental services to children, youth and their families that support all aspects of our Mission. The Agency supports practice through a trauma-informed lens, placing a priority on participant safety, choice, and self-determination. All our programs are approved by the Commission on Accreditation of Rehabilitation Facilities (CARF).Position SummaryThe Manager, Treatment Programs, internally known as the Professional Practice Coordinator (PPC) is responsible for the safe and effective provision of programming and service delivery for at-risk youth (12-19 years old) with complex issues including trauma, mental health and addictions and behavioural issues that require intensive support and engagement with staff. The Manager will work in-program and must be comfortable working with court mandated youth required to attend a treatment program, as well as with youth who volunteer to participate in programming.  The Manager is responsible for the effective planning, implementation, risk management and supervision of staff and volunteers in their portfolio of programs.  Foundational to this role is coaching and guiding staff in their professional practice and delivering programming through a trauma informed lens, placing priority on participant safety, empowerment and skill development. As a key leader in the Agency, the Manager demonstrates the active pursuit of intentional practice with a relentless focus on outcomes and results.  The Manager leads by example adopting the Agency’s Core Values and Code of Ethics to guide decision-making and professional behaviour.Duties and ResponsibilitiesDevelops a staff team with the capacity to provide ongoing youth and family support using the most advanced techniques in the helping fieldWorks in-program as an active team member, role modelling and supporting quality program delivery and best practicesApplies clear expectations about treatment modalitiesAccepts a client centered approach with youth in the application of serviceReviews, monitors and measures program and service delivery objectives against actual contract deliverablesDevelops, monitors implements and evaluates new/existing programs in collaboration with Program DirectorReviews new participant referrals/registration, screens for program eligibility and other information needed for program acceptance decision-makingFacilitates weekly Case Management meetings and service provisionDevelop program objectives and service delivery outcomes with Program DirectorLead the adoption of a mindset and practice of intentionality in program implementation and service delivery maximizing opportunities for participant success and program impact Provides Clinical Supervision and support with a view to develop competenciesComplete Work Plans, Performance Reviews and Training Plan for direct reportsProvides service delivery through the lens of the following evidence-based research: strengths-based, Trauma Informed Practice, & Positive Behaviour Support and experiential learningCommunicates, monitors and ensures compliance of local, provincial, and federal, standards, regulations and legislationMonitors and maintains budget allocations and financial controls recommending alternative expenditure options to ensure “compliance”Prepares and monitors staff schedules; monitors vacation and sick time; approves vacation entitlementsDevelops, cultivates and stewards program relationships with staff, referring authorities, stakeholders, volunteers, etc.Participates as Agency brand champion at community events, committees and other official functions Reviews, monitors, follows and ensures compliance of monthly and quarterly Health & Safety “Schedule” including drills, trainings and Licensing requirementsIdentifies human resource staffing needs and competency development requirementsRecruits, reference checks, on-boards, performance manages and terminates employees in consultation with Program DirectorDevelops and maintains an inventory of Social Media content to support Strategic Plan brand engagement prioritiesQualificationsUndergraduate Degree in Child and Youth Care, Social Work, Criminal Justice, Recreation, Education, or equivalent combination of education, training and experienceMinimum 5 years experience in a formal leadership role in a related fieldCultural humility trainingExtensive experience providing trauma informed clinical supervision support Knowledge of mental health and substance useNon Violent Crisis Intervention trainingMotivational InterviewingEffective verbal, written and presentation/group facilitation skillsClass 5 Driver’s LicenseClean Criminal Record CheckClass 4 Driver’s License Reliable transportationAssetsKnowledge of and experience working in a licensed/accredited program environmentExperience working in a staffed resource providing 24/7 careMental Health First Aid certification Behavioural Intervention training ASIST CertificationSMART Recovery or other recovery focussed programmingPosition TermsWage: $54,600-$63,700 annuallyStatus:  Full-Time, Permanent Hours: 35 Hour per weekBenefits: Extended Health coverage including dental, prescriptions, optical, life insurance, critical illness, long-term disabilityOpportunities: Professional developmentTo ApplyPlease submit your resume and cover letter stating the position that you are applying to and clearly demonstrating how your experience and qualifications relate to the positionEmail:  [email protected] ·         The job posting will remain open until the position is filled. We thank all who apply.  Only shortlisted candidates will be contacted.Important Note Regarding COVID-19This is a front-line position working in direct contact with youth, and it is considered safe according to governmental guidelines for pandemic outbreaks.As an organization we are taking the necessary precautions and adhering to all Provincial Health Authorities’ (PHA) recommendations on sanitization, mask wearing and social distancing in close proximity.·         Please do not apply if you are at risk with underlying health concerns or have your own personal concerns regarding social distancing that go beyond the PHA’s recommendations as we cannot accommodate while adhering to governmental directives The Boys & Girls Club of Greater Victoria acknowledges the Lkwungen, W̱SÁNEĆ, T’sou-ke, MÁlexeŁ and Scia’new people, whose traditional territories we live and work upon each day.
Used Car Coordinator - Mercedes-Benz Surrey
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEAD.Position: Used Car CoordinatorStatus:Full-TimeDealership: Mercedes-Benz SurreyDepartment: Sales Compensation: $40,000-$50,000 per annum *this is a commissioned position - wages commensurate experience & productivity We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: To champion OpenRoad's Climate Goals. Check in used cars from auction and ensure any damage or other defects are noted. Coordinate used cars from being taken into inventory to adding the car to our website. Work with Sales Manager to ensure any cosmetic reconditioning is completed through vendor's onsite. Work with Service Managers to ensure all mechanical reconditioning is done and if delayed to coordinate any other reconditioning that is able to be completed instead. Get the vehicles into detail and from there to get pictures taken to finish the advertisement on our website. Ensuring smooth process from the reconditioning to the detail so the car is able to be properly presented in our front line of used cars. Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Good interpersonal skills; ability to communicate with others and to assimilate and understand information while maintaining a great deal of professionalism. The ability to work effectively with all levels of the organization. Strong computer skills (internet & MS Office), with ability to maintain records using computerized system. Ability to make sound decisions in a manner consistent with the essential job functions. Previous Reynolds & Reynolds experience A valid British Columbia Driver's License with a good driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3683 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Planner
Aecon Group Inc., Toronto, ON
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being Believe in helping you build your career through our Aecon University and Leadership Programs Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibility by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! Aecon Construction Group Inc. is the largest publicly traded construction and infrastructure development company in Canada. Aecons expertise covers the full range of services, including design and construction, financing, operating, procurement, and project management. Aecon Group and its predecessor companies have helped build many of Canada's most famous infrastructure landmarks, including the CN Tower, St. Lawrence Seaway, Highway 407 Express Toll Route, Vancouver Sky Train, and the Montreal-Trudeau International Airport, among others. Company operating name: Aecon Infrastructure Management Inc. Business legal name: Aecon Infrastructure Management Inc. Business address: 20 Carlson Court, Suite 105 Toronto, Ontario M9W 7K6 Title of position: Planner NOC: NOC 13201 Production and transportation logistics coordinators Location of Work: Toronto, Ontario and across Canada Office Location: Work is located at 20 Carlson Court, Suite 105 Toronto, ON and Aecon sites across Canada Terms of Employment: This is a full-time, permanent position Employment Conditions: Day, Morning, Evening Start Date: As soon as possible Number of positions: 1 Travel Requirements: Travel will be required to Aecons sites throughout Canada Language: Must speak, read, and write in English Key Responsibilities Aecon is currently seeking a Planner to join our transformative infrastructure project within the GTA. Reporting to the Planning Manager, the Planner is responsible for ensuring high-quality deliverables and satisfaction. Performs and/or coordinates, collects, verifies, and integrates the work scope for all entities into the total project plan. Reviews the representation of project scope in schedules Develops and maintains all the required project schedules and ensures integrity of data across the entire project life cycle Creation and implementation of key scheduling requirements such as bespoke activity coding, naming conventions, client requirements management protocol, project calendars and resource and plant data libraries Supports resource planning and analysis Forecasts the requirement of various types of resources including labor, materials, and equipment over the course of the project based on work fronts analysis Prepares required progress reports and dashboards to provide project status updates to all internal and external clients Analyzes schedule variance, float and trending and monitor schedule KPIs Supports progress measurement process and analyze progress and performance data Performs audits on various schedules including those produced by subcontractors and prepares all required output documents Collaborates with all cross functional teams to maintain, add, or modify the schedule data and plans Supports schedule 5D integration process with the 3D model and cost and report the outputs which includes cash flow and sequence simulations Creates and maintains a collaborative culture and environment that is open, inclusive and respectful Required Knowledge and Skills Undergraduate degree in Business, Engineering, or equivalent experience 2-3 years planning experience in mega projects 2-3 years experience in planning, scheduling and managing complex projects 2-3 years experience of project Planning and Scheduling software which may include Primavera P6 2-3 years' experience of 4D % 5D planning using Synchro or similar. Proven problem solver with sound judgment who accepts ownership and accountability Compensation and Benefits $70,000 to $80,000 annually Work 37.5 hours/week Health benefits, such as prescription drug, medical services, dental and vision, and emergency out-of-country coverage, administered through our carrier, Canada Life Income replacement benefits such as short and long term disability insurance, life and accidental death and dismemberment insurance Investment plans, such as a Defined Contribution Pension Plan (DCPP), Group Registered Retirement savings Plan (RRSP), Employee Share Purchase Program (ESPP) Employee and family wellness tools, as offered through our Employee Assistance Program Vacation and other paid and unpaid leaves of absence programs Other benefits such as tuition reimbursement, employee discounts and subsidies Might be eligible to receive annual pay increases and bonuses in excess of 2% as determined by the company and consistent with current market standards Working Conditions and Environment Primary work location at 20 Carlson Court, Suite 105 Toronto, ON M9W 7K6 with work and travel required throughout Canada Project, training and business-related travel required Exposure to construction work site environment in all seasons Relocation within Canada may be required. Relocation costs covered by employer Contact Information and How to Apply: Mail: Suite 105, 20 Carlson Court, Toronto, Ontario M9W 7K6 Telephone: 416-297-2600 Fax: 403-695-3090 Email: [email protected] Website: www.aecon.com Aecon is an equal opportunity employer. Upon request, Aecon accommodates candidates with disabilities throughout the hiring process. Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
Office Manager and Facilities Coordinator (98946001)
Sodexo Inc., Burnaby, BC
Company DescriptionGrow your career with a company that shares your passion! Our Corporate Division has an exciting new opportunity to join the Sodexo team as our next Office Manager and Facilities Coordinator.Sodexo offers a competitive salary range $45000.00 - $53,000.00 as well as Extended Benefits (Medical, Dental, Optical, Prescription Drug Plan) from day one of your new role. We also offer paid vacation and so much more! At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. Job DescriptionIn your new role you will support all Office Management and Facilities coordination of corporate office, inclusive of facilities management and small receptionist duties. There is no face to face front desk duties but you will be answering calls. You will be the point person for the office located the Burnaby but also be the contact for the Sodexo locations (two) unstaffed/ remote locations in Calgary and Edmonton.Point person for Sodexo vendors to perform reactive and preventative maintenance.No self-performing work is a liaison for vendors.Responsible for a small amount of mail delivery servicesLiaison between client landlords and the client.Good customers service is a mustBasic computer skills, Maximo, D365 Microsoft office used daily Qualifications2-5 years of experience working with Facilities AdministrationStrong communication skills (verbal/written)Very proficient MS Office (Word, Excel) 2-5 years experience supporting office customer service from reception, help desk or facilities supportPost Secondary (Business, Administration) is a very strong asset Additional InformationWhat Makes Sodexo Different: Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:Flexible work environment Competitive compensation & great employee benefits Training and development programs Countless opportunities for growth Corporate responsibility & sustainability An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards hereAnd so much more! Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class. We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process. Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.Thank you for your interest in Sodexo.Please note that only those candidates under consideration will be contacted. Follow us on social media to see first-hand what we are all about! Instagram: Sodexo Canada (@sodexocanada)Twitter: Sodexo Canada (@SodexoCanada)LinkedIn: Sodexo Canada CareersFacebook: Sodexo Canada | FacebookSodexo SJS
Front Office Administrator- Crown (Temp)
Equest, Fort Mcmurray, AB
Job Description Civeo Crown Services is currently looking to fill a position for a Front Office Administrator (FOA) at our Athabasca lodge for a Temporary Position. The successful candidate will be responsible for providing administrative support with a particular focus on reservations and customer service. The FOA will work as a member of the Front Office Team to achieve overall performance goals identify opportunities and maintain an efficient, effective work environment. Reporting to the designated supervisor, the successful candidate will work 20 days on and 10 days off rotation, which may include days, nights, weekend shifts and statutory holidays. Key Responsibilities: • Providing administrative support to the Front Office Supervisor • Data Entry • Guest Services (handling reservation and guest inquiries both in person and over the telephone) • Provide exceptional customer service • Other duties as assigned Qualifications: • Ability to meet deadlines (email, telephone inquiries, guest inquiries) • Computer literate with Microsoft Office programs, and Hotel reservation systems • Must be willing to work shift work • Previous hotel experience working in a front desk capacity is an asset • Attention to detail and problem-solving ability • Ability to work independently with little supervision • Ability to multitask and work in a fast paced environment • Possess a positive, friendly and professional attitude • Ability to work well with peers in a group environment • Excellent verbal and written communication skills • Excellent organizational and time management skills Working Conditions • Ability to work in rotational shifts in a remote environment • Manual dexterity required to use desktop computer and peripherals • Overtime as required While we own an incredible responsibility to provide remarkable service to our guests from various walks of life, we are also strongly committed to providing inclusive, equitable and respectful workplace to our employees and for our communities we serve. We continuously seek to improve our diversity and inclusion practices to establish a respectful and collaborative workforce. In pursuit of our diversity and inclusion values, we seek applicants with a varied range of skills, experiences, and competencies. All those qualified individuals who would further contribute to our diversification are encouraged to apply.
Coordonnateur.trice, Administration - Office Coordinator - Beenox
Equest, Quebec, QC
Titre du poste: Coordonnateur.trice, Administration - Office Coordinator - Beenox Identifiant de demande de poste: R022957 Description du poste: (Poste contractuel, durée d'un an) Fondé à Québec et poursuivant sa croissance avec une équipe à Montréal, Beenox possède plus de 20 ans d'expertise dans le développement de jeux. En tant que studio Activision, nous sommes leaders dans le divertissement interactif et impliqués dans la création de titres renommés. C'est avec fierté que nous contribuons grandement à la célèbre franchise Call of Duty, par la création de contenu sur les saisons de Warzone, en dirigeant le développement de la version PC de Call of Duty ainsi qu'en étant impliqué dans le développement de Warzone™ mobile. À travers notre histoire, nous avons également participé au succès de Crash Bandicoot, Tony Hawk's Pro Skater, Skylanders, Spider-Man et Guitar Hero.Travailler chez Beenox, c'est faire partie d'une équipe motivée et solidaire où nous collaborons afin d'arriver à un objectif commun: créer des expériences de jeu mémorables pour des millions de joueurs et joueuses. C'est un environnement à la fois stimulant et valorisant, à l'intérieur duquel chaque personne a une voix et un impact sur les projets et le studio. Viens te joindre à la meilleure équipe de l'industrie pour travailler sur des projets passionnants et créatifs!À propos du rôleBeenox est à la recherche d'un.e Coordonnateur.trice, Administration qui aura pour tâche de venir soutenir notre équipe administrative au quotidien.ResponsabilitésAccueillir les fournisseurs, visiteurs et candidats à notre studio de Québec et recevoir les appels téléphoniques externes;Effectuer la réception et l'envoi de colis divers et aider à la commande et au stockage des fournitures de bureau tel que la papeterie et l'espace collation;Gérer l'arrivée et les départs des employés d'un point de vue administratif;Planifier et organiser des réunions et des évènements corporatifs et gérer l'inscription à diverses activités de formation;Tenir à jour de multiples listes et documents administratifs incluant la correction et/ou traduction de documentations;Aider dans l'organisation des voyages corporatifs (Réservation, résolution de problème, etc.).ExigencesDiplôme d'études collégiales ou universitaire en administration, gestion ou profil connexe;Expérience dans un rôle administratif (2 ans et plus);Expérience de collaboration avec des équipes multidisciplinaires (TI, Finance, RH, Admin);Connaissances avancées de la suite Microsoft Office;Proactivité, autonomie et désir d'améliorer les façons de travailler;Contact naturel avec les gens, autant à l'interne qu'à l'externe;Excellent sens de l'organisation et des priorités;Bonne capacité à s'exprimer et à rédiger en français et en anglais;Atout : Connaissance de mise en page ou design de base (Adobe/Canva);Atout: Expérience et/ou passion pour le domaine du jeu vidéo. Nous aimons entendre tous ceux • celles qui sont enthousiastes à l'idée de changer l'industrie des jeux vidéos. Vous n'êtes pas sûr de répondre à toutes les qualifications ? Laissez-nous décider! La recherche montre que les femmes et les membres d'autres groupes sous-représentés ont tendance à ne pas postuler à des emplois lorsqu'ils pensent qu'ils ne possèdent pas toutes les qualifications, alors qu'en fait, iels les possèdent souvent ! Chez Activision Blizzard, nous nous engageons à créer un environnement diversifié et inclusif et vous encourageons vivement à postuler.
Hotel Front Desk Clerk
Quarterdeck Inn Port Hardy, Port Hardy, BC, CA
The Quarterdeck Inn & Marina Resort offers full-service comfort and hospitality to ensure a relaxing stay. Surrounded by nature just a short walk from downtown Port Hardy, the hotel offers an inviting destination for travelers seeking to experience world-class guided fishing charters, whale watching cruises and hiking along the area’s pristine beaches.Each of the hotel’s 40 rooms and suites welcomes in the beauty of our surroundings with sweeping ocean views and a comfortable coastal design. Select accommodations are available for guests traveling with pets. Enjoy a grab to go breakfast or buffet breakfast each morning, onsite parking, a business center and Wi-Fi in all rooms and social areas. The hotel also offers great food and cocktails at the Quarterdeck Restaurant with patio. Additional amenities include an onsite beer and wine store and two meeting rooms.Essential Duties and Responsibilities• Maintain an inventory of vacancies, reservations, and room assignments of hotel• Register arriving guests and assign hotel rooms• Answer enquiries regarding hotel services and registration by a variety of means, provide information about hotel services and respond to guests' complaints, if necessary• Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems• Present statements of charges to departing guests and receive payment• Other duties as assigned by supervisorSkills & Qualifications:• Completion of secondary school or equivalent• Experience in front desk operations or hotel management is an asset• Excellent customer service skills• Strong communication skillsWage: $19.50/HourBenefit: Health care plan. Accommodation. Ten (10) days’ vacation which is calculated on your earnings at a rate of 4%. Other benefits.Working hours: 30 40 Hours/WeekWork location: 6555 Hardy Bay Road, Port Hardy, BC, Canada V0N 2P0Starting date: ASAPPlease send us your resume to . We only accept resumes by email, and only qualified candidates will be contacted.
Front Office Administrator- CROWN (Surmont)
Equest, Alberta, AB
Job Description Civeo Crown Services Employees LP is currently looking to fill a position for a Front Office Administrator (FOA) at our SURMONT lodge. The successful candidate will be responsible for providing administrative support with a particular focus on reservations and customer service. The FOA will work as a member of the Front Office Team to achieve overall performance goals identify opportunities and maintain an efficient, effective work environment. Reporting to the designated supervisor, the successful candidate will work 20 days on and 10 days off rotation,10-hour shifts which may include days, nights, weekend shifts and statutory holidays.Key Responsibilities:• Providing administrative support to the Front Office Supervisor• Data Entry• Guest Services (handling reservation and guest inquiries both in person and over the telephone)• Provide exceptional customer service• Other duties as assignedQualifications:• Ability to meet deadlines (email, telephone inquiries, guest inquiries)• Computer literate with Microsoft Office programs, and Hotel reservation systems• Must be willing to work shift work• Previous hotel experience working in a front desk capacity is an asset• Attention to detail and problem-solving ability• Ability to work independently with little supervision• Ability to multitask and work in a fast paced environment• Possess a positive, friendly and professional attitude• Ability to work well with peers in a group environment• Excellent verbal and written communication skills• Excellent organizational and time management skills• Must be able to pass a pre-access Drug & Alcohol testWorking Conditions• Ability to work in rotational shifts in a remote environment• Manual dexterity required to use desktop computer and peripherals• Overtime as requiredWhile we own an incredible responsibility to provide remarkable service to our guests from various walks of life, we are also strongly committed to providing inclusive, equitable and respectful workplace to our employees and for our communities we serve.We continuously seek to improve our diversity and inclusion practices to establish a respectful and collaborative workforce. In pursuit of our diversity and inclusion values, we seek applicants with a varied range of skills, experiences, and competencies. All those qualified individuals who would further contribute to our diversification are encouraged to applyCiveo is committed to the principle of employment equity. We welcome diversity and encourage all who are qualified to express their interest.
Clerical Front Desk
Company Confidential, Calgary, AB
Our company is looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.Greet guests and provide them with superb customer service.Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.Answer all client questions and incoming calls.Redirect phone calls to the appropriate department and take down messages.Accept all letters and packages, and distribute them to their appropriate departments.Monitor, organize and forward emails.Track and order office equipment and supplies.Maintain records and files.Oversee the office budget.High school diploma or relevant qualification.A minimum of 2 years of proven experience in a similar role.Good understanding of office administration and basic bookkeeping practices.Superb written and verbal communication skills.Excellent organizational and multi-tasking abilities.Strong knowledge of MS Office programs.
Full Time - Days - Security Coordinator - Bridgepoint Hospital
Paladin Security, Toronto, ON
Overview Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / RequirementsPosition: Security CoordinatorSite: Bridgepoint HospitalCity: 1 Bridgepoint Dr, TorontoStatus: Full-TimeHours: Monday to Friday - 0800-1600Pay Rate: $28Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.Job Description for Security Coordinator at Bridgepoint Hospital•Oversee the day-to-day activities of responding Security Personnel on site.•Provide ongoing support/education to Supervisors on site.•Coordinate and oversee all extra coverage request(s) made on site with Paladin Head Office.•Oversee developing security requirements/projects related to the site's ongoing redevelopment/Renew phase(s) at Bridgepoint Hospital.•Develop and maintain a training program for the department as well as each individual Supervisor/Guard.•Ensure Supervisor/Guard training requirements are met to a satisfactory level and generate documentation of training upon request.•Develop and maintain site post orders.•Schedule and track recertification training, as required.•Research/explore and develop additional training and education, based on department need and Supervisor/Guard interests to help grow and further progress the security program on site.•Create and implement a standardized evaluation process.•Attend Supervisor and Management Team meetings and ensure staff receive all pertinent information following such meetings.•Respond to questions and concerns from front-line staff. Escalating any critical/organizational level concerns to the client with minimal delay.•Quality Control - Ensure performance matrix standards are met.•Coordinate case management if investigations and report back to the client in a timely manner via email or in person; briefing with appropriate documentation as necessary.•Develop/participate in educational awareness programs and emergency preparedness (ie. Safe Walk Program, Restraint Demonstrations, Mock Codes, etc.)•Maintain security application database and administer all software in collaboration with the client.•Participate in committees (where applicable and requested by the client in agreeance with your Paladin Manager).•Liaise with Police and other agencies as required.•Provide statistical analysis of security operations on site (monthly/quarterly).•Manage key control and perform audits as needed or otherwise requested.•Track and follow-up on incident reports (RL6) - escalating to the client as needed, as defined by the client in agreeance with your Paladin Manager.•Audit incident reports (RL6) for their completion and to determine whether certain events have been into SAFER (RL6) as required.•Maintain / track staff attendance and manage appropriately. •Monitor and maintain security equipment - escalating to Paladin Management and the Client as needed.•Maintain ongoing daily communication with Paladin and the Client (and other delegate(s)) to ensure any risk to either organization (Paladin Security Ltd./Bridgepoint Health) is escalated and mitigated appropriately.•It is NOT the responsibility of the Security Coordinator to take independent action on any incident that should otherwise involve leadership from either organization without their knowledge.•Train, motivate, and oversee the discipline of staff where necessary.•Maintain training records and appraisals.Job Expectation(s) for the Security Coordinator at Bridgepoint Hospital•Must be the best-groomed and hardest worker on site. To be an authority figure we must look and act the part.•Must always remain calm, courteous, helpful, patient, and understanding.•Must maintain a positive and professional attitude at all times.•Must not take part in any activity that may discredit yourself, Paladin Security, other guards/supervisors, managers, or any Paladin executive.•Will not engage in any comments or remarks that would be considered harassment or demeaning to others.•Will not engage in any inappropriate comments about any Paladin staff, or fellow team members, and will reflect a professional image to all person(s)/members of the public.•Will never gossip about other staff members; as leaders we must be respectful and professional at all times - gossip destroys your credibility.•Will never reprimand or discuss reprimands in front of others. Professionalism must be maintained and so must the privacy of others.•Will be available to assist and support all Paladin staff on-site. As a leader you are expected to assist others so that all Paladin employees can provide the best possible service to our clients.•Always conduct assigned duties/procedures as per Paladin Security Group Ltd. Corporate policies.•Ensure that all requests for information/reports/assignments are answered when requested by your superiors.•Take pride in your workplace and keep all areas clean and presentable at all times.•Reflect a professional image to clients and put the best interests of the client first at all times.•Work together as a team and uphold Paladin's expectations as you are an extension of Paladin Management.•All company/client equipment will be used for professional duties only and will never be used for personal gain. Cameras/computers/phones (cellular and land-line) will only be used for business activities only.•Must not allow personal relationships/friendships to supersede or interfere with your responsibilities as a Coordinator at Hospital. Additional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid HolidaysThis job reports to the Bran Bunning This is a Full-Time position 1st Shift, Monday to Friday 0800-1600. Number of Openings for this position: 1
Environmental Health & Safety Coordinator
Magna International, Concord, ON
Job Number: 66103 Group: Magna Exteriors Division: Co-Ex-Tec Job Type: Permanent/Regular Location: CONCORD Work Style: About us We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people. Forward. For all. Group Summary The Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim, modular systems, front-end modules including fascia, active aerodynamic systems and other lightweight structural components for automotive, commercial truck and other industrial markets. Recognized globally as an innovator in all aspects of vehicle exteriors, Magna provides everything needed, from materials development and design through manufacturing and assembly, to help automakers create sleek, state-of-the-art vehicles across the world. About the Role The Environmental, Health and Safety Representative is responsible for the implementation, maintenance and continuous improvement of CO-EX-TEC’s ISO 14001/45001 Systems; Continuous facilitation of improved EH&S workplace conditions, with a focus on reduction of frequency and severity of workplace injuries, illness, disease and adverse environmental conditions, and also ensure CO-EX-TEC is in compliance with all environmental, health and safety legislation and regulations. Your Responsibilities Develop/modify and deliver Health and Safety Training programs in-house. Follow-up sessions to take place, where appropriate, for each job/department. Maintain and update Health and Safety Orientation Program and conduct Orientation and GHS/WHMIS training for all existing employees as well as all new hires. Maintain the Emergency Response, Machine Entrapment, and Fire Safety Plan Programs and provide training when necessary. Coordinate occupational hygiene assessments and ensure air and noise sampling are conducted when required. Assist with conducting accident investigations and ensure full closure of action items. Assist with WSIB Claims Management. Conduct Respirator Fit Testing when necessary. Assist with the coordination of hearing tests, pulmonary tests, forklift medicals, etc. Responsible for follow-through and follow-up of implementations with engineers, process improvement engineers, production supervisors, production managers, and tool/equipment makers, etc. Any other reasonable duty required by Management Who we are looking for Minimum completion of Post-Secondary diploma in Health and Safety Minimum three (3) years’ experience in a Health & Safety related role within the manufacturing industry Good working knowledge of office computer skills i.e. Windows NT, Excel, Word, Microsoft Outlook, etc. Thorough understanding of conducting risk assessments. Understanding of robotic systems, injection moulding, stamping, assembly, extrusion, CNC, tool and die machine shops, and forklifts. Considerable knowledge in the OHSA, WSIA, Industrial Regulation 851, Construction Projects Regulation 213, Confined Spaces Regulation 632, Designated Substances Regulation 490, WHMIS Regulation 860, and any associated Ontario Regulations, Ontario Fire Code, Ontario Building Code, CSA Standards: Z432, Z142, Z434, Z460, Z462, and ANSI Standards: B151.1, and the ACGIH Heat Stress and Strain Standard. Your preferred qualifications Accommodations for disabilities in relation to the job selection process are available upon request. Candidates will be required to complete a Criminal Records Check and, if deemed necessary, a Credit Check as part of the candidate selection process. What we offer At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Site Benefits Medical and Dental Benefits after probation Profit Sharing (EEPPP) and Company Match Group RRSP Program Company Paid Basic Life Insurance and Accidental Death and Dismemberment (AD&D) Corporate Plans for Roger's Cellphone Data Plans Employee Discounts: Auto and Home Insurance, Retail, Restaurants, etc. Educational Assistance Program Awareness. Unity. Empowerment. At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.
Medical Secretary
Flemingdon Health Centre, Toronto, ON
Title: Medical SecretaryEmployment Terms: Regular, Full -TimeSchedule: Monday to Friday – 9am to 5 pm (35 hours/week). Evening and weekend hours can be expected.Salary Range: $39,309 – $46,826 per year plus benefits and HOOPP pension planExpected Start Date: May 2024Reporting to: Clinical Program CoordinatorLocation: Health Access Thorncliffe Park (HATP) siteBenefits: Extended Health Care- Family Coverage (health and dental)Life Insurance, Short-Term and Long-Term DisabilityHOOPP Pension PlanEmployee Assistance Program (EAP)Paid Time Off (vacation, sick, family health day, float, and PD days)Corporate membership with Goodlife FitnessWellness programsSocial activities organized by the organization.Free parking (subject to availability)Public transportation nearbyBackground: Health Access Thorncliffe Park (HATP) is committed to providing coordinated Health and Wellness services to the Thorncliffe Park community. It is an innovative partnership between Flemingdon Health Centre (FHC) and TNO-The Neighbourhood Organization (TNO) funded by the Ministry of Health. HATP is a community driven initiative aimed to enhance interdisciplinary comprehensive primary health care, improve access to health, social and community services in Thorncliffe Park.This is an HATP-FHC position. Position Summary: To provide administrative support to primary health care, allied health, and community programs. We’re looking for professionals who believe that patients should be treated as people rather than numbers in a file, and who understand the value of compassionate service. The job includes significant amounts of multi-tasking, but the ideal candidates will know how to prioritize work, demonstrate empathy and patience, and provide personalized service. This position requires the candidates to be friendly, professional, organized, and supportive, working and communicating effectively with clients, other team members and providers.Qualification Skills and Proficiencies:Secondary School Diploma or equivalent. Post-secondary education an assetMedical Secretary certificate or equivalentExcellent communications skills, both written and verbalExcellent organizational and coordinating skills to respond to fluctuating workloads.Excellent interpersonal skills to liaise with community professionals and staff.Familiarity with using an electronic medical record system (PS Suite experience a plus)Proficiency in typing and in the use of computers and various software and applications such as MS Office, Microsoft 365, and other web-based tools.Ability to work independently and collaboratively in an interdisciplinary team environment.Experience handling confidential and sensitive information, knowledge of applicable privacy laws.Demonstrated cultural competency and experience working in diverse communities and marginalized communities.Knowledge of and commitment to anti-racist, anti-oppressive principles, and practiceThe ability to speak other languages, preferably Farsi, Pashto, Slovak, Czech, Arabic, Mandarin, Urdu, Hindi, or Tamil an asset.Vaccines (COVID-19 and others) are a requirement of the job pursuant to the Ontario Human Rights CodeResponsibilities include:Always provides customer service for the entire health centre ensuring a welcoming environment for clients, providers and everyone that walks through the doors.Contributes to a welcoming environment through sensitive interactions with clients, maintenance of safety and respect for all in the waiting area.Addresses inquiries and provides information, directs individuals to appropriate area or connects them with appropriate staff, program and/or service as required.Assesses new clients/walk-in clients/emergency situations and contacts nurse on call for client triage.Verifies and/or updates all client demographic data when the client arrives for their appointment.Makes diagnostic/specialist appointments and follows up with clients.Maintains list of specialists to whom clients are referred.Maintains up to date medical records by timely uploading incoming faxes and scanning relevant documents.Books interpreters as required and confirms invoicing.Books, cancels, and reschedules appointments as needed.Manages challenging situations in person and on the phone maintaining a calm and collected behaviour and applying de-escalation/defusing techniques.Screens potential new clients to ensure that they live in the catchment area and have a valid Health Card or proper documentation regarding their status in the country. For those who do not live in the catchment area, they are directed to a Community Health Centre in their area.Responsible for telephones including answering calls, retrieving messages from, and connecting to answering service.Provides cross coverage for other admin staff during lunch breaks, vacation, etc.Conducts administrative tasks including both front desk and back-office duties, & provides backup as required.Supports the collection and data entering of socio economic and demographic data.Makes recommendations for policy and/or procedural improvements achieving quality and efficient workflow processes.Updates job knowledge by participating in educational opportunities; reading professional publications; understanding FHC population health needs and emerging needs of new residents (i.e., Roma population etc.)Adheres to FHC policies and procedures.Initiates procedures related to privacy breaches while ensuring privacy policies and procedures are always followed.Participates in QI problem solving and contributes to continuous improvement within the team.Participates in FHC Committees & Working GroupsProvides team support by helping other team members during busy times and providing back up support as required.Other duties as required.Note: This is a bargaining unit position with UFCW. Terms may be altered as a result of collective bargaining. For more details on benefits and entitlements, please refer to our collective agreement here: Collective Agreements Portal (gov.on.ca) Application Deadline: April 30, 2024, by 5pm EST Application Process: Please submit your cover letter and resume in a single file by 5 p.m., April 30, 2024, through this link: HATP – Health Access Thorncliffe Park is committed to employment equity initiatives. We encourage residents of Thorncliffe Park, Flemingdon Park, and surrounding communities, and people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities and other equity-seeking groups to apply.
Security Guard - Part Time - Georgetown Hospital
Paladin Security, Halton Hills, ON
OverviewPaladin Security: Making the World a Safer and Friendlier Place because we CARE ! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!Job Skills / RequirementsPosition: Securiy GuardSite: Georgetown HospitalCity: Georgetown, ON.Status: Part Time Hours: Saturday & Sunday (1900-0700 hrs.)Pay Rate: $18.46/hr - $20.77/hr Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.Job Description:•Working on assigned shifts, you will provide proactive and reactive security patrols and response to incidents.•Display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance.•In this role, it is essential that you are physically fit and able to stand and walk for long periods of time.•Perform a variety of preventative and reactive duties to include, but not limited to interior and exterior patrols within the hospital as well as exterior of all buildings and areas of the organization.•Provide Use of Force/Restraint as required and directed under the Mental Health Act•Provide security escort service to staff and visitors as requested.•Provide motor vehicle assistance to staff and or visitors as required.•Accountable for keeping accurate logs and notebook entries of all shift activity and calls for service.•Accountable to write accurate reports upon investigations or reportable occurrences in timely manner upon completion of occurrence.•Investigate and follow-up of incidents, report writing, door opening requests, CCTV camera reviews.•Security Guards shall warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.•Responsible for all office duties (i.e. ID badges, key distribution, lost and found etc.)Essential Job Functions:•Be courteous and cooperative with a high quality of customer service.•Good interpersonal skills with the ability to interact effectively at various social levels and across diverse cultures.•Must be able to communicate clearly with clinical staff, and the general public while conveying professionalism and authority at all times.•Able to maintain a professional composure when dealing with unusual circumstances and people under conditions of urgency and in pressure situations.•Write clear, concise, and legible reports.•Communicates any concerns/issues with Site Coordinator.Requirements:•A Valid Ontario Security Guard License•Proficient in English (both oral and written)•Degree in Police Foundations, Protection Security and Investigations, Criminology, or Border Services is an asset•Proof of double Covid Vaccination•Immunization Record (measles, mumps, rubella, varicella, and TB skin tests 1 and 2)•Valid First Aid and CPR Level C Certification•Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)•Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position•Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite, however Paladin will cover all of the costs of the training with a 6 month commitment to the position/availability Highlights:•Extensive training•Competitive wages•Company benefits *•Advancement and growth opportunities•Clear communications, scheduling, and support from a team of professionals there to ensure your succes healthcareEducation Requirements (Any) High School Diploma/GEDCertification Requirements (All) Management of Aggressive Behaviour (MOAB) Vulnerable Sector Check Immunization Record COVID Double Vaccinated Standard First Aid, CPR Level C Valid Ontario Security License Use of ForceAdditional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick DaysThis job reports to the Client Service Manager This is a Part-Time position 3rd Shift, Weekends. Number of Openings for this position: 1
REMOTE Front Desk
Company Confidential, Terrebonne, QC
We are looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.Your central goal is to provide our clients with outstanding customer service and support. As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.Responsibilities:Greet guests and provide them with superb customer service.Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.Answer all client questions and incoming calls.Redirect phone calls to the appropriate department and take down messages.Accept all letters and packages, and distribute them to their appropriate departments.Monitor, organize and forward emails.Track and order office equipment and supplies.Maintain records and files.Oversee the office budget.Requirements:High school diploma or relevant qualification.Good understanding of office administration and basic bookkeeping practices.Superb written and verbal communication skills.Excellent organizational and multi-tasking abilities.Strong knowledge of MS Office programs.
Internal Wholesaler Retail & GIP Sales
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionAs the Internal Wholesaler, you will be responsible for promoting a full range of Wealth Management solutions to Advisors and industry-leading access to Portfolio Managers and Strategists, providing proactive sales and business building ideas. With a solid understanding of the Advisors’ business, you will be at the forefront of aligning their needs with our innovative technology, product and service solutions. Working with an External Wholesaler and Territory Coordinator, you will be accountable for sales growth and relationship management within a defined region. Your exceptional knowledge of Segregated Funds & Annuities will be beneficial as you grow your career at Manulife. Who we are looking for: Demonstrated ability to persuade and negotiate through consultation and active listening skillsEffective presentation skills and delivery to engage with different audiencesAbility to prioritize and time management skills to schedule time to work on the business, as well as in the businessProven sales acumen, business development and prospecting proficiencyExecution of a repeatable and measurable sales processAptitude for technological advancements as a way to improve efficiencies and effectivenessKnowledgeable on the current industry landscape and competitors with an ability to be innovative in sales strategies, marketing concepts and product applicationsWillingness to become an expert in Wealth Management solutions and strategies through leadership and a strong sense of self awarenessOur successful Internal Wholesalers have a strong desire to succeed and they are: Positive and energeticStandout colleagueResilientAmbitiousSelf-motivatedAdaptable to changeResults orientedCoachableWhere can this role take you?Sales opportunities at Manulife cover a wide range of geographies, demographics and products. This opportunity offers a long term professional career path with a focus on business development within an established and defined training program into becoming an External Wholesaler. Roles in our Banking, Insurance, Marketing, Product Management and Asset Management areas are also open to you. Along with monthly sales incentives and annual bonuses, and our robust onboarding process, we offer continuing educational support with a comprehensive benefits program.Qualifications:College or University degree in a related field is preferredPrior sales experience in the financial services industry, ideally with familiarity in advisor practice managementKnowledge of Wealth Management products (Annuities & Segregated Funds) and an understanding of global financial marketsSuccessful completion of industry related courses such as CSC, IFIC, CFP (or working towards completion of industry related courses) is preferredBilingual (English and French both spoken and written) preferreWhat can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.We are renowned for putting the best people in front of Canada’s best advisors, every day. Join our growing team of Internal Wholesalers. #M-CA-IN-AIAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsSalary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact [email protected] for additional information.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Front Office Administrator- Crown (Athabasca)
Equest, Fort Mcmurray, AB
Job Description Civeo Crown Services is currently looking to fill a position for a Front Office Administrator (FOA) at our Athabasca lodge for a Temporary Position. The successful candidate will be responsible for providing administrative support with a particular focus on reservations and customer service. The FOA will work as a member of the Front Office Team to achieve overall performance goals identify opportunities and maintain an efficient, effective work environment. Reporting to the designated supervisor, the successful candidate will work 20 days on and 10 days off rotation, which may include days, nights, weekend shifts and statutory holidays. Please note this is a temporary position. Key Responsibilities: • Providing administrative support to the Front Office Supervisor • Data Entry • Guest Services (handling reservation and guest inquiries both in person and over the telephone) • Provide exceptional customer service • Other duties as assigned Qualifications: • Ability to meet deadlines (email, telephone inquiries, guest inquiries) • Computer literate with Microsoft Office programs, and Hotel reservation systems • Must be willing to work shift work • Previous hotel experience working in a front desk capacity is an asset • Attention to detail and problem-solving ability • Ability to work independently with little supervision • Ability to multitask and work in a fast paced environment • Possess a positive, friendly and professional attitude • Ability to work well with peers in a group environment • Excellent verbal and written communication skills • Excellent organizational and time management skills Working Conditions • Ability to work in rotational shifts in a remote environment • Manual dexterity required to use desktop computer and peripherals • Overtime as required While we own an incredible responsibility to provide remarkable service to our guests from various walks of life, we are also strongly committed to providing inclusive, equitable and respectful workplace to our employees and for our communities we serve. We continuously seek to improve our diversity and inclusion practices to establish a respectful and collaborative workforce. In pursuit of our diversity and inclusion values, we seek applicants with a varied range of skills, experiences, and competencies. All those qualified individuals who would further contribute to our diversification are encouraged to apply.
REMOTE Front Desk
Company Confidential, Toronto, ON
We are looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.Your central goal is to provide our clients with outstanding customer service and support. As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.Responsibilities:Greet guests and provide them with superb customer service.Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.Answer all client questions and incoming calls.Redirect phone calls to the appropriate department and take down messages.Accept all letters and packages, and distribute them to their appropriate departments.Monitor, organize and forward emails.Track and order office equipment and supplies.Maintain records and files.Oversee the office budget.Requirements:High school diploma or relevant qualification.Good understanding of office administration and basic bookkeeping practices.Superb written and verbal communication skills.Excellent organizational and multi-tasking abilities.Strong knowledge of MS Office programs.