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Technical Support Expert - FortiSOAR
Fortinet, Burnaby, BC
DescriptionFortinet is looking for an experienced Technical Support Expert to join our Burnaby office to provide exceptional customer service and technical help for our loyal customers. You are familiar with the Security Operation Center environment and know well how to deploy and customize SOC tools, including implementing all the integrations required to make the job of SOC Analysts effective. You are able to design scripts to accomplish a wide variety of tasks and are able to implement and customize the automation of responses to security threats. You are able to assess the needs of a SOC environment and provide advice as to what steps should be taken to outfit a SOC environment. FortiSOAR -- Security Orchestration Automation and Response You would provide support as part of two related services we offer to our customers who purchase FortiSOAR - www.fortinet.com/products/fortisoar •Best Practices Service Advise customers on best practices as to how to deploy FortiSOAR in their SOC environment. Show them the general principles by offering demonstrations and guiding to relative best practice information. •Technical Support Help troubleshoot problems that arise as the product is used, be it data ingestion or playbook execution. If a bug is identified, work closely with QA and Development teams to resolve it. Job Responsibilities: •Provide direct technical web and telephone support •Troubleshoot FortiSOAR •Guide customer in assessment of what is needed to effectively use FortiSOAR using best practices based upon an understanding of their environment •Demonstrate product features and design principles •Provide input into the development and improvement of technical documentation •Reproduce customer environments using lab equipment and report bugs •Recommend alternative solutions or workarounds •Manage cases until case closure, taking the initiative to follow up internally as required to obtain changes or solutions needed to resolve the customer's issue •Provide knowledge transfer to peers Job Experience Required: •4+ years' experience in a security analyst, support or SOC role (or equivalent) •Experience interacting with APIs, particularly for automated ingestion of data and triggering responses. Familiar with the use of connectors to integrate with other products. •Strong troubleshooting and problem-solving skills •Previous experience providing technical support, preferably in network security / SOC environment •Comfortable working on and having strong understanding of Unix OS. Preferably Unix/Linux administration responsibilities (e.g., using YAML to update components) and troubleshooting (system files, processes, permissions). •In-depth experience with 1 or more SOAR or SIEM tools •Ability to automate cyber security processes through scripting and tools based upon repeatable workflows by designing playbooks •Know how to tune SOC tools to meet security objectives •Strong English skills both written and verbal. Experience in any of the following areas would be an asset: •SQL Database structure & queries •Python scripting using tools like Jinja •VM/Cloud Environments (preferably VMWare, AWS) •Fortinet product experience #GD #LI-JH1
Building Control Technician
Winters Technical Staffing, Ottawa
Title: Building Control Technician Location , Ottawa, ONType: Full Time, PermanentSalary: TBDBenefits: Full BenefitsReporting to: Service Manager About Our client is a One-Stop-Shop for clean air and healthy building innovations. They provides real estate owners/managers turnkey HVAC/Building Controls design, equipment, installation and ongoing operations and maintenance services for industrial, commercial, institutional and multi-residential customers from east coast to Ontario. -Our client has a proud 40-year history with Federal Government and marquee facilities. - With headquarters in Toronto and has offices across Canada including, Halifax, Montreal, and Ottawa. Position SummaryThis position is primarily responsible for maintaining, servicing and commissioning computerized automated building controls (HVAC). Under specific task direction, the technicians work on the maintenance or installation of VCI Controls systems at various sites.  To work on various sites, you must be able to obtain government security clearance, by way of having your Canadian citizenship, which is a requirement for this position. RequirementsSecurity clearance is needed.Must be Canadian Citizen 2-3 years’ experience in executing projects in the construction or building controls industrySound knowledge of building control systems and the construction environmentElectrical / Electronic / Mechanical / Control Technologies diploma or, minimum 2 - 3 years’ experience in controls and/or HVACBilingual (English and French) is an asset.PC/Computer LiterateAble to work with minimum supervisionSuperior time management and organization skillsValid Driver’s License and have own transportationPersonal SuitabilityJudgment & decision-making Planning & organizing Problem analysis & problem solving Strong communication and interpersonal skills Excels in collaborative work environmentSeeks long term development growth within companyWork Environment  Work from home and office, and have access to a vehicle for service calls and meetings, as required. 
Building Automation Technician
Winters Technical Staffing, Toronto
Title: Building Automation Technician Location , Toronto, ONType: Full Time, PermanentSalary: TBDBenefits: Full BenefitsReporting to: Project Manager AboutOur client is a One-Stop-Shop for clean air and healthy building innovations. They provides real estate owners/managers turnkey HVAC/Building Controls design, equipment, installation and ongoing operations and maintenance services for industrial, commercial, institutional and multi-residential customers from east coast to Ontario. - Our client has a proud 40-year history with Federal Government and marquee facilities. - With headquarters in Toronto and has offices across Canada including, Halifax, Montreal, and Ottawa.  Position Summary This position is primarily responsible for maintaining, servicing and commissioning computerized automated building controls (HVAC). Under specific task direction, the technicians work on the maintenance or installation of VCI Controls systems at various sites.  To work on various sites, you must be able to obtain government security clearance, by way of having your Canadian citizenship, which is a requirement for this position. RequirementsSecurity clearance is needed.Must be Canadian Citizen5 plus years’ experience in executing projects in the construction or building automation industrySound knowledge of building automation systems and the construction environmentElectrical / Electronic / Mechanical / Automation Technologies diploma or, minimum of 5 years’ experience in automation and/or HVACPC/Computer LiterateAble to work with minimum supervisionSuperior time management and organization skillsValid Driver’s License and have own transportation Personal SuitabilityJudgment & decision-making Planning & organizing Problem analysis & problem solving Strong communication and interpersonal skills Excels in collaborative work environmentSeeks long term development growth within companyWork Environment Work from home and office, and have access to a vehicle for service calls and meetings, as required.
Technical Support Expert - FortiEDR
Fortinet, Burnaby, BC
DescriptionAs a FortiEDR Escalation Support Expert, you will be part of the top-notch technical support organization, working alongside our global exceptional team of professionals in Developing, QA, Security, and Product Support. You will be working as an integral part of the Support team, being the main link between Support and Product Development and developing and maintaining tools to accelerate customer ticket handling. This will involve a wide range of skills, including mentoring Support experts and reading log files/dump files/network traces/endpoint traces in order to track down field related product malfunctions, updating internal tools and writing internal and external Knowledge Base articles. You will be responsible for analyzing and resolving complex and challenging issues, and communicating the methods used to the Support team to help them build on their skills. Where bugs or product improvements are identified, you will be responsible for coordinating with the development organization and prioritizing the required work to ensure that the customers get their issues resolved in a timely manner. Ultimately, you will have a large part in driving the quality of FortiEDR product forward, either by yourself or by coordinating activities of different departments in the business unit. You will also be part of a team building and maintaining tools which allow the Support organization to analyze data and diagnose problems quickly and efficiently. This will require being able to read, write and edit scripts, primarily in Python and Bash. Updating these tools to work with new iterations of our product releases, ensuring the high standards of Support, and that the Support organization is able to carry out their tasks efficiently and accurately. Qualifications: • Demonstrable experience in a technical (CS related) field or B.Sc. • 5 years of experience in Technical Support/Escalation expert/IT-Ops role. • Proven hands-on experience and understanding of operating systems. • Good understanding of Shell scripting, Python scripting and/or scripting in another common language. At least one of: • Extended knowledge and experience with network protocol and structures. • Ability to work with several interfaces in parallel and matrix management skills. • Team player. • Excellent analytical and problem-solving skills with a strong sense of customer commitment. • High level of interpersonal skills. • Proven ability to influence without authority and drive results. Excellent English, both verbal and written. Preferred Qualifications: • GCP or AWS Certifications • Experience with Virtual and/or Cloud based Environments (such as VMWareESXi, or Hyper-V, GCP and AWS.) • Programming skills. #GD #LI-JH1
Project Manager - Building Construction
Ledcor, Vancouver, BC
Job Summary: You're a Project Manager with over 5 years of experience working in multi-disciplinary construction projects with expertise in commercial and residential high rise construction. You will develop and execute project plans and schedules, ensure the highest safety and quality standards. You have a proven track record for meetings budgets, schedules and scope. If you are interested in leading exciting commercial construction projects and mentoring a diverse team of professionals, join the Ledcor Building team in Vancouver, BC.Essential Responsibilities:-Demonstrates leadership in health, safety and environmental protection on the project. Applies the requirements of the Project Specific Safety Program (PSSP) to promote overall compliance of Ledcor HS&E standards, applicable OH&S acts, regulations and codes with all employees and subcontractors on the projectCreates and/or facilitates the Project Quality Program to ensure project materials are supplied and work is completed accordinglyEnsures that projects are built according to approved plans, specifications, shop drawings, and applicable building codes and that quality standards are maintainedDevelops and maintains the construction schedule in conjunction with project team to meet milestones and completion datesLeads project meetings with internal and external stakeholders to monitor and support the project's ongoing progressionProvides strong leadership to construction team members, capitalizing on individual and group strengths to ensure project targets are achievedIdentifies and manages opportunities and risks to achieve the best possible impact on schedule and financial targetsMaintains, tracks and reports all financial aspects of project including forecasts and billingsManages the procurement process including subcontractor/trade/supplier negotiations and awardsPerforms other related duties as outlined in Ledcor's Construction Operations ManualQualifications:-5+ years of related work experience as a Project Manager on commercial and residential high rise construction projectsCompleted post-secondary education in Construction, Engineering or related discipline an assetComprehensive knowledge of construction documents, drawings, specifications, costs, budgets and current construction practices and methodologyAbility to communicate clearly and collaborate with multiple stakeholders, understand and interpret stakeholder needsAbility to determine a problem's root causes, identify short and long term solutions, anticipate patterns and look beyond the immediate problem to the wider implicationsCapable of anticipating constructability issues in moderate to complex situations and creating new solutions in the construction plan and scheduleStrong negotiation skills; ability to influence and persuade others to reach consensusA track record of building successful teams and promoting teamwork through motivating and coaching; skilled in facilitation, mentoring and conflict resolutionMust have and maintain a valid provincial driver's licenseWork Condition:-This role has a combination of both field and office work and you should be comfortable working in both environmentsSuccessful completion of pre-employment drug & alcohol requirementsAdditional Information: Company DescriptionLedcor Building offers full-service construction for commercial, residential, institutional, and light industrial projects, along with expertise in green building. Our depth of knowledge and expertise come from building hundreds of projects - of all sizes - across North America each year.But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!Employment EquityAt Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply.Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging. Date PostedAug 13, 2021 1067 West Cordova Street, Vancouver, BC, Canada
Outside Sales Rep - Halifax
Staples Canada, Halifax, NS
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Outside Sales Rep, you will lead the development of a portfolio of high potential and high value copy and print business customers. Through your passion for building strong relationships you will deliver holistic copy and print solutions to our customers, serving as their "go-to" person for their copy and print needs, thereby allowing them to turn their goals into reality. As we evolve and transform into the Working and Learning Company, you will be inspired to be your best every day and make your mark. Specifically, you will: •Seek and drive regional and national sales opportunities by engaging high potential and high value business. Retain and expand relationships to achieve portfolio retention, sales, service, and profitability objectives, and proactively develop relationships with new small business clients. •Cultivate and build strong business relationships and drive for excellence in every part of our business. •Partner with our customers to understand their needs, identify opportunities, develop potential solutions and offer the best options for their businesses. •Review and monitor sales, revenue and service performance against plan, identify gaps and share best practices. Apply business development and relationship management sales and service principles, practices and techniques (incl. pre-call planning) to support the achievement of target level sales of all products and services. Track and report on sales and service activities and outcomes. •Contribute to business plans regarding new business opportunities, increased profitability, and portfolio growth potential based on knowledge of local marketplace. •Provide efficient and effective response to call-in or customer referrals if/as/when required. Some of what you need •Prior experience in a print sales/account management or customer facing role in print industry. •Multi-year experience selling to small and medium sized business customers. •Post Secondary degree or equivalent. •Comprehensive knowledge of products and services offered in the commercial printing industry. •Ability to build and nurture relationships, influence and negotiate with stakeholders to support the needs of the business and business initiatives and priorities. •Strong business acumen; Ability to build business case, understanding of local market, pricing strategies, competition, and key suppliers. •Curious •Approachable •Passionate •Solutions finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Additional Information •This is a mobile position that includes calling and client meeting activities. •Phone, email and text access to all assigned clients. •Required to work a varying work schedule in order to meet the needs of the business. •Travel on-site to client locations.
Project Coordinator - Telecommunications
Ledcor, Vancouver, BC
Job Summary: As a Project Coordinator, you will provide technical and administrative support, as well as assisting project managers with scheduling, reporting and compliance. Your experience in Telecommunications enables you to support project quality initiatives and reporting.Join our Technical Services team in Vancouver or Calgary today.Essential ResponsibilitiesDemonstrates and promotes a culture of health, safety and environmental protection on the project by taking an active role in the implementation of the Project Specific Safety Program (PSSP) to achieve compliance of Ledcor HS&E standards, applicable OH&S Acts, regulations and codesImplements, coordinates, and maintains Ledcor systems and procedures in accordance with project specifications and requirementsPerforms general administrative and recordkeeping functions to ensure project specific quality management information is readily available including the completion of required quality documentationEnsures subcontractor compliance with Inspection Test Plans, construction drawings and procedures, and other quality documents applicable to the work being performedManages project-related inquiries or escalations and provides appropriate responses in a timely mannerTracks project milestones ensuring deliverables are completed and meet project requirementsPrepares detailed analysis or review of aspects of the project as may be requiredAssist with gathering project requirements from various internal teamsOverall support of the operational mobilization processQualificationsTelecommunication experience is an assetFiber optic construction experience (both aerial and underground) is an asset2 to 4 years experience in a fast paced administrative or coordinator roleProven ability to understand construction administration and contract commercial termsStrong computer skills including MS ExcelStrong communication skills, confident interacting with key contacts at all levels in verbal, written and electronic formStrong analytical skills, attention to detail and logical problem solverAbility to maintain a high level of confidentiality and professionalismWork ConditionsSome travel will be required to site and/or office locations within CanadaAdditional Information: Company DescriptionLedcor Technical Services (LTS) designs, builds, and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair. But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!Employment EquityAt Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply.Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging. Date PostedAug 27, 2021 1067 West Cordova Street, Vancouver, BC, Canada
Senior Structural Steel Detailing Project Manager
MountainCrest Personnel Inc., Burnaby, BC
Senior Structural Steel Detailing Project Manager: Harvey 2537We are a premier construction modeling and detailing company, delivers high-profile projects with state-of-the-art technology, uncompromising detail and nano precision.With a global footprint spanning 4 continents and over 800 highly skilled staff, we are uniquely positioned to manage large-scale and labor intensive projects.We are currently recruiting for a Senior Steel Detailing Manager.Position Value Proposition:The Senior Steel Detailer is responsible for guiding a team of steel detailers and checkers to complete a designated area of work, in consultation with a Project Coordinator or Project Manager.The Senior Steel Detailer is ultimately accountable for owning and controlling a model and reports to the Operations ManagerQualificationsAutoCAD: 5 years plus (Preferred)Steel Detailing Project Management: 10 years plus (Preferred)Work Experience:Minimum of 10 years plus of relevant modeling experience, ideally inclusive of a 4 year cadetship, within the engineering/construction industry;Industry experience relevant to the office the construction modeller is based and/or the projects worked on e.g. commercial, resource;Extensive experience in relevant CAD Software.Core Responsibilities:Responsible for delivering the project to the company’s high-quality standards within set schedules and budget;Accountable for establishing a clear definition of scope of the project;Ensuring that there is full understanding of the scope and of what the expectations are of teams and individuals involved in the project;Responsible for tracking, monitoring, and measuring project schedule/budget and identifying any risks to schedule/budget achievement;In conjunction with the production manager, ensuring appropriate allocation of hours and resourcing for each team/project requirement;Responsible for ensuring that change orders are identified, documented, and submitted in a timely manner;Responsible for working with the Finance Team to ensure all invoices are submitted and paid on time and debtor’s days do not exceed expected thresholds. Elevating if necessary;Accountable for managing all stakeholders to develop and maintain strategies around quality, productivity and risk;Proactively managing customer expectations and resolving performance, scope, cost and schedule issues with the client as they arise in conjunction with other relevant parties;Responsible for providing support to the production teams in all aspects of a project.Additional Duties and ResponsibilitiesThis position description is not an exclusive or exhaustive list of all job responsibilities and functions that a person in this position may be asked to perform. Above statements describe the general nature and level of work being performed. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.Additional Duties and Responsibilities:This position description is not an exclusive or exhaustive list of all job responsibilities and functions that a person in this position may be asked to perform.Above statements describe the general nature and level of work being performed.Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company.Required qualifications (Knowledge, Skills, and Abilities) to perform essential function’s of this positionAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule form;Experienced in 3D detailing, specifically in a materials handling environment;Extensive knowledge and understanding of drafting techniques and familiarity with engineering terminology;Ability to identify issues problems and opportunities, make timely decisions, develop appropriate and innovative solutions, and ask for assistance if required.Core Competencies:Approachability – Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it.Decision Quality - Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.Functional/Technical Skills -Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.Intellectual Horsepower - Is bright and intelligent; deals with concepts and complexity comfortably; described as intellectually sharp, capable, and agile.Listening -Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.Perseverance -Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.Self-Knowledge -Knows personal strengths, weaknesses, opportunities, and limits; seeks feedback; gains insights from mistakes; is open to criticism; isn't defensive; is receptive to talking about shortcomings; looks forward to balanced (+'s and –'s) performance reviews and career discussions.Technical Learning - Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge—like Internet technology; does well in technical courses and seminars.Time Management -Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.Written Communications - Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.Education/Training:A diploma in civil and structural engineering, mechanical engineering, engineering (technical), or other equivalent (in relevant field);Advanced tertiary education is preferred: Advanced diploma in civil and structural engineering, mechanical engineering, engineering (technical), or other equivalent;Extensive relevant experience in lieu of formal education would be considered. Software & Technology:Relevant CAD software used by the Company and/or office where the construction modeler is based e.g. Tekla, AutoCad, ProSteel, StruCAD, Revit, AutoPLANT;Navisworks;Microsoft Office software (including Outlook, Word, Excel);Proprietary applications e.g. JMS.Work EnvironmentThis position is generally office based;Travel as required, including travel related to projects;Work may be required at a client work site from time to time;Working longer days including evenings and weekends may be required for this position.Benefits:Company eventsDental careDisability insuranceEmployee assistance programExtended health careFlextimeLife insuranceOn-site parkingPaid time offVision careWellness programThis is a fulltime positionSalary is open depending on experienceBenefits package available after 3 months
Customer Service Reprensentative
BMO, Magog, QC
Application Deadline: 04/28/2024Address:498 rue Principale ouestDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:2Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Customer Service Reprensentative
BMO Financial Group, Magog, QC
Application Deadline: 05/12/2024 Address: 498 rue Principale ouest Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives. Identifies customer needs and initiates referrals to BMO colleagues. Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch. Welcomes customers warmly and meets their banking service and transactional needs with seamless execution. Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO. Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs. Contributes to meeting branch business results and the customer experience. Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU). Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements. Acts as a key member of a collaborative and versatile branch and market team. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice. Organizes work information to ensure accuracy and completeness. Takes the initiative to find creative approaches that make each customers experience feel personal. Looks for ways to contribute to the ongoing improvement of the overall branch customer experience. Contributes to business results and the overall experience delivered in the branch. May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts. Follows through on risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, and act in their best interest. Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with legal and regulatory requirements for the jurisdiction. Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements. Completes standardized tasks under supervision. Performs initial problem solving within given rules/limits & escalates when required. Broader work or accountabilities may be assigned as needed. Qualifications: No prior experience necessary; post-secondary degree or certification in related field of study is desirable. High-level knowledge of personal, commercial and partner offers, and how each can best serve customers individual needs. Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications. Highly skilled at helping people who dont find digital applications intuitive to gain confidence in how to use them and to understand their benefits. Projects a professional presence. Basic knowledge of specialized sales and business banking solutions to refer to specialists. Passionate commitment to helping customers. A focus on delivering a personal experience to customers. Resourceful self-starter with courage and confidence to approach customers. Readiness to collaborate and work in different capacities as part of a team. Strong interpersonal skills, including the ability to build rapport and connections with customers. An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment). This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits: $33,850.00 - $44,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Project Coordinator - Feeders
Aecon Group Inc., Kincardine, ON
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being Believe in helping you build your career through our Aecon University and Leadership Programs Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibility by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! About Us The Shoreline Power Group is a fully integrated Joint Venture of Aecon, United and Atkinsrealis located in Kincardine, Ontario. Shoreline Power Group is the centerpiece of the Major Component Replacement (MCR) program which replaces the main components of 6 reactors at the Bruce Power Nuclear Generating Station. The scope of work includes the removal and replacement of calandria tubes, pressure tubes, and feeders as well as construction management and trade labor. This project is part of Bruce Powers Life Extension Program, which will allow Bruce Powers CANDU units to continue to operate safely through to 2064. The Project Coordinator, reporting directly to the Area Manager, will play a key role in providing leadership in managing/supervising construction projects by assisting in the project management and coordination of schedules, manpower, customer relations, engineering, and procurement. Risk analysis: project forecasting, liaising with EPC and subcontractors are daily occurrences in these positions. The Project Coordinator directs, coordinates and exercises functional authority for planning, organization, control, integration and completion of engineering and construction requirements within the scope of a specified project. What is the Opportunity? Carries out detailed constructability reviews to develop the project schedule, manpower and procurement requirements. Plans and implements an engineering and construction program, including defining the project plan, activities, milestones, and manpower requirements. Provides status report of project milestones and adjustment to schedules. Identifies project manpower requirements and coordinates manpower with appropriate trades and subcontractors. Coordinates preparation and delivery of project deliverables, design documents, as built drawings, turnover documents, etc. Reviews company standards, customer contract requirements and related specifications to ensure project compliance. Coordinates activities relating to scheduling and resolving construction issues through the use of problem-solving techniques. Evaluates and recommends design changes, specifications and drawing releases. Interfaces with customers to provide project status reports and ensure customer needs are met. Provides status and progress reports to customer, project team, and management. Forecast and tracks change orders and scope changes. Assists and monitors safety programs and statistics as required. Writes and reviews purchase specifications and subcontract documents. Coordinates all site procurement activities including validation of material specifications, preparation of purchase requisitions, materials material tracking and ensuring traceability of materials when installed in the field. Active involvement in quality assurance with regards to understating and implementing policies and procedures. Provides estimating and project management back-up as required. Performs such other duties and responsibilities as assigned by his/her supervisor/manager. Develop and write reports, business correspondence. What You Bring to the Team: University Degree or College Diploma or related experience. Degree in Engineering considered an asset. 0-3 years experience in industrial construction experience. Advanced Skills using Microsoft Excel, Outlook, and Project Excellent analytical and organizational skills. Excellent interpersonal skills. Excellent written and oral communication skills. Important Project Information: Due to the nature of work conducted by Shoreline, mandated nuclear export controls requirements must be met for employment. Our background check process includes a full security check and clearance process as well as reference checks. The security clearance process includes a comprehensive list of previous residences, employment, education and other pertinent information. Those with a valid Bruce Power security clearance are strongly preferred. Radiological environments Work in respirator and plastics (as required) Work at heights (as required) Shift Work (as required) Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
Project Manager - Civil Engineering Construction
Construction demathieu & bard (CDB) inc., Peterborough, ON
Demathieu Bard: Daring to endeavor!Please note: This position is not rotational shift. This work requires the ability to be mobile/temporarily relocate within the province of Ontario, as work sites and project durations vary. Experience in building/rehabilitating heavy civil transportation infrastructure (often involving water, such as bridges, canals, dams, culverts, cofferdams and similar) is also required. Our Culture Construction Demathieu & Bard (CDB) Inc. is the Canadian subsidiary of Demathieu Bard, a company based in France with over 160 years of experience in the construction industry, and has been operating in Canada since 1997. CDB specializes in major infrastructure construction and rehabilitation and is known for its innovative, complex construction methodologies and adaptability when undertaking challenging projects. As the general contractor, construction manager, and/or project manager, CDB continues to successfully deliver complex and challenging projects, particularly heavy infrastructure projects such as bridges, canals, dams, tunnels, culverts and viaducts. Our technical ability and well-recognized ‘can-do’ attitude sets us apart. Our strength as an organization lies in the skills and drive of our employees and it is a point of pride for us to encourage and develop our talent. CDB has currently over 150 engineers and technicians in Canada, with a wide range of multi-disciplinary skills and a right balance of experienced and young professionals. As an organization we are committed to optimizing our skilled resources, emphasizing professional development, and encouraging knowledge sharing across the company. Job SummaryThe project manager is providing leadership to a team of engineers, project coordinator(s) and site superintendent(s) in the successful planning and implementation of medium to large civil construction projects. The project manager is accountable for delivering project(s)on time and budget, while maximizing financial returns to the organizations. With a focus on safety, the project manager is providing leadership in the development of project execution plans, detailed project scheduling activities, develop and monitor project budgets and expenditures, and maintain positive relationships with project clients.ResponsibilitiesManagement – 50%• Ensure project(s) meet anticipated schedules, stay within budget, meets client expectations and are executed at highest level of quality• Prepare contracts and negotiate revisions, changes and additions to contractual agreements• Prepare and manage project budget/itemized costs, construction schedules and milestones, and monitor project’s progress• Tender, review, approve and award all sub-trades in conjunction with Estimator. Coordinate sub-trades work activities. Plan, organize, direct, control and evaluate daily operations with Site Superintendents, ensuring quality control• Develop quantity and material take offs for estimation and budget preparations• Direct the purchase of building materials and equipment• Monitor site safety and ensure compliance to OH&S Act and COR standards• Review and approve all supplier and subcontractor invoices and weekly time sheets for field workers• Manage and execute the Contemplated Change Order (CCO), Change Order (CO) and Change Directive (CD) are processed in a timely manner, responding to the timeframes requested by the Client and contract specifications. In all cases, follow-up until an approved CO is received within the timelines of contract specificationsTechnical – 25%• Provide direction for construction methodologies and direct designers in the completion of detailed designs and construction drawing preparation• Prepare technical specifications for construction services, utilities and works• Analyse and provides feedback on reports, design and analysis completed by third parties including engineering firms, architects and technical consultants• Prepare and lead execution of project environmental management plan including all waste management, contaminant management, water and soil protection, and mitigation for impacts to wildlife and species at risk• Oversee all civil quality control and quality assurance programs including materials testing programs (aggregate and concrete), and quality assurance programs (site survey benchmarks, reinforcing steel inspections, installation tolerances, etc.)Communication – 25%• Represent the company in direct communication with clients, project stakeholders, regulatory bodies, partners and the general public• Maintain effective communication with senior management and the project team, ensuring relevant project updates are communicated effectively• Prepare various documents such as technical documents, meeting minutes, project progress status and change order summaries• Develop and maintain effective working relationships with Client, Consultants, Architects, Designers, Provincial/Municipal Inspectors, Site Superintendents and Sub-Trades• Ensure Site Superintendents are up to date in regards to on site project documentation including but not limited to legislative requirements Core Competencies·        An out-going team player·        Exceptional communication skills, oral and written·        AccountabilityJob Related Competencies•       Superior analytical and problem solving skills•       Advanced persuasive communication•       Strategic thinking and decision making•       Advanced leadership and coaching skills•       Stress management•       Managing performance•       Personal credibility•       Workplace health and safety awarenessComputer Skills•       Excellent knowledge of MS Office including MS Project•       Familiarity with construction/ project management software including AutoCAD, ArcGIS, Bluebeam and HECRASOur commitment to equity, diversity and inclusion We respect and value our differences. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Construction Demathieu Bard (CDB) Inc. is committed to making the Recruitment & Selection process accessible. Should you require accommodation through any stage of the recruitment process, please let us know when we contact you and we will work with you to meet your needs. While we thank all applicants, only those being considered for an interview will be contacted.  Notice regarding the use of AI As per Part III.1 of the ESA, 2000, section 8.4(1), CDB does not use Artificial Intelligence (AI) to screen, assess or select applicants. 
Facilities Project Coordinator | Digital Health
Interior Health Authority, Kelowna, BC
Position SummaryInterior Health is looking for an experienced Facilities Project Coordinator, Digital Health to join our team on a full time permanent basis working out of Kelowna location.What we offer:-Employee & Family Assistance Program-Employer paid training/education opportunities-Employer paid vacation-Medical Services Plan-Employer paid insurance premiums-Extended health & dental coverage-Municipal Pension Plan-Work-life balanceSalary Range:Salary range for the position is $88,990 to $127,923. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees. About the job:In accordance with the established vision and values of the organization, the Facilities Project Coordinator, Enterprise Communications Infrastructure & Information Security performs a variety of duties to assist Capital Planning & Projects and Leasing with planning Digital Health requirements through:• managing, defining, budgeting, and scheduling the Digital Health aspect of facilities projects.• managing construction, electrical, and Digital Health infrastructure vendors.• creating standards and documentation.• acting as the primary liaison between the Capital Planning & Projects and Leasing Departments and Digital Health.• serving as a resource to directors, managers, and staff from Digital Health and Facilities Development regarding Digital Health.In alignment with IH’s Occupational Health & Safety Program, employees shall adhere to all Occupational Health and Safety policies and procedures at all times and attend all required training. Employees are responsible to report any identified hazards, unsafe conditions or incidents to the manager or supervisor immediately.Typical duties and responsibilities:• Supervises staff and contractors assigned to work on projects, construction, moves, and installations under the direction of the Manager, Facilities Projects with support from Senior Planners and Project Managers within Capital Planning and Leasing.• Participates in planning, design, special topics and user group meetings to review project drawings to ensure Digital Health requirements are met.• Liaises with other Project Managers to ensure that Digital Health needs of projects are being specified and met correctly.• Plans tasks relating to Digital Health associated with projects which impact Digital Health departments and for directing assigned staff for the duration of the project.• Coordinates project tasks as required; meets with managers to review current methodologies; identifies resource requirements; identifies project milestones and deliverables; performs feasibility studies and cost/benefits analyses; conducts project planning; maintains project documentation, evaluation criteria, and authorizations.• Ensures that tasks are completed correctly and on time for completion of projects impacting Digital Health portfolios. Monitors task management systems.• Inspects and subsequently accepts or rejects work performed during projects by staff and contractors to ensure Interior Health (IH) standards and specifications are followed. Works with staff, consultants, and contractors to develop remedies, as required.• Creates estimates and budgets, monitors expenses, conducts variance analyses, and prepares relevant reports for projects impacting Digital Health portfolios.• Assists in the evaluation, selection, and when necessary, recommends termination of agreements with contractors selected to carry out relevant project work.• Acts as the primary liaison between Digital Health and Capital Planning & Projects and Leasing, and assists in maintaining relationships as required.• Assists with the development of procedural documentation for Digital Health portfolios, Field Support Services, and the Service Desk.• Performs other related duties as assigned.QualficationsHonouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).Education, Training, and Experience• Graduation from a recognized degree or diploma program in Computer Science.• Five (5) years of recent, related experience.• Or an equivalent combination of education, training, and experience.Skills and Abilities• Demonstrated ability to communicate effectively both verbally and in writing, including the ability to collaborate within a team environment.• Detailed understanding of the function, process, and integration of digital technology services in a large, multi-facility environment under significant cost pressures and accelerated timelines.• Demonstrated ability to lead, plan, organize work, implement, monitor, and problem-solve.• Demonstrated ability to manage large and complex projects involving numerous partners.• Ability to work with financial estimating and budget controls.• Ability to drive a vehicle (must have a valid BC Driver’s license).• Physical ability to perform the duties of the position.
Technical Support Cybersecurity Engineer
Microsoft Canada, Vancouver, BC
With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment. Applications & Infrastructure - the largest and fastest growing group in CSS - provides Microsoft’s commercial customers with timely technical expertise to address their business-critical challenges and partners with them to advance global, cross-cloud solutions that enable their people and empower the world.In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Cybersecurity Engineer you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency.Cloud Focus: These customers and products are our future even if they cannibalize our presentCloud Speed: Cloud products change much faster than on-premises products, so readiness requires a new mentalityCloud Ownership: We own the switches, the drives, the servers, and the service code – we should be able to fix anything that happensOne Microsoft: Support boundaries are (almost) obsolete in the cloud, so let’s not use them to negatively impact the Cloud ExperienceCloud Evangelism: The Cloud is new and can seem scary, so we need to encourage customer and engineers to adopt itThis role is flexible in that you can work up to 100% from home within the Vancouver area. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.   Individual Contributor
Facilities Project Coordinator | Digital Health
Interior Health Authority, Kelowna, BC
Position SummaryInterior Health is looking for an experienced Facilities Project Coordinator, Digital Health to join our team on a full time permanent basis working out of Kelowna location.What we offer:-Employee & Family Assistance Program-Employer paid training/education opportunities-Employer paid vacation-Medical Services Plan-Employer paid insurance premiums-Extended health & dental coverage-Municipal Pension Plan-Work-life balanceSalary:Salary range for the position is $88,990 to $127,923. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees. About the job:In accordance with the established vision and values of the organization, the Facilities Project Coordinator, Enterprise Communications Infrastructure & Information Security performs a variety of duties to assist Capital Planning & Projects and Leasing with planning Digital Health requirements through:• managing, defining, budgeting, and scheduling the Digital Health aspect of facilities projects.• managing construction, electrical, and Digital Health infrastructure vendors.• creating standards and documentation.• acting as the primary liaison between the Capital Planning & Projects and Leasing Departments and Digital Health.• serving as a resource to directors, managers, and staff from Digital Health and Facilities Development regarding Digital Health.In alignment with IH’s Occupational Health & Safety Program, employees shall adhere to all Occupational Health and Safety policies and procedures at all times and attend all required training. Employees are responsible to report any identified hazards, unsafe conditions or incidents to the manager or supervisor immediately.Typical duties and responsibilities:• Supervises staff and contractors assigned to work on projects, construction, moves, and installations under the direction of the Manager, Facilities Projects with support from Senior Planners and Project Managers within Capital Planning and Leasing.• Participates in planning, design, special topics and user group meetings to review project drawings to ensure Digital Health requirements are met.• Liaises with other Project Managers to ensure that Digital Health needs of projects are being specified and met correctly.• Plans tasks relating to Digital Health associated with projects which impact Digital Health departments and for directing assigned staff for the duration of the project.• Coordinates project tasks as required; meets with managers to review current methodologies; identifies resource requirements; identifies project milestones and deliverables; performs feasibility studies and cost/benefits analyses; conducts project planning; maintains project documentation, evaluation criteria, and authorizations.• Ensures that tasks are completed correctly and on time for completion of projects impacting Digital Health portfolios. Monitors task management systems.• Inspects and subsequently accepts or rejects work performed during projects by staff and contractors to ensure Interior Health (IH) standards and specifications are followed. Works with staff, consultants, and contractors to develop remedies, as required.• Creates estimates and budgets, monitors expenses, conducts variance analyses, and prepares relevant reports for projects impacting Digital Health portfolios.• Assists in the evaluation, selection, and when necessary, recommends termination of agreements with contractors selected to carry out relevant project work.• Acts as the primary liaison between Digital Health and Capital Planning & Projects and Leasing, and assists in maintaining relationships as required.• Assists with the development of procedural documentation for Digital Health portfolios, Field Support Services, and the Service Desk.• Performs other related duties as assigned.QualficationsHonouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).Education, Training, and Experience• Graduation from a recognized degree or diploma program in Computer Science.• Five (5) years of recent, related experience.• Or an equivalent combination of education, training, and experience.Skills and Abilities• Demonstrated ability to communicate effectively both verbally and in writing, including the ability to collaborate within a team environment.• Detailed understanding of the function, process, and integration of digital technology services in a large, multi-facility environment under significant cost pressures and accelerated timelines.• Demonstrated ability to lead, plan, organize work, implement, monitor, and problem-solve.• Demonstrated ability to manage large and complex projects involving numerous partners.• Ability to work with financial estimating and budget controls.• Ability to drive a vehicle (must have a valid BC Driver’s license).• Physical ability to perform the duties of the position.
Lead Field Service Technician - Commercial HVAC Controls
Honeywell, Hamilton, ON
Launch innovations in nearly every commercial and defense aircraft platformAs a Field Service Automation Technician here at Honeywell, you will have the opportunity to provide technical support and expertise to our customers in the field service automation industry. You will be responsible for installing, maintaining, and troubleshooting automation systems, ensuring the successful operation of our solutions, and driving customer satisfaction. Your technical skills and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business. You will report directly to our Field Service Manager and you'll work out of our designated service areas on a hybrid work schedule. In this role, you will impact the efficiency, productivity, and reliability of our customers' automation systems by providing exceptional technical support and service. KEY RESPONSIBILITIES Install, maintain, and troubleshoot automation systems at customer sites Provide technical support and expertise for our field service automation solutions Collaborate with cross-functional teams to ensure successful implementation of our solutions Conduct training sessions for customers and field service technicians Stay updated with industry trends and advancements, and provide recommendations for improvement   BENEFITS OF WORKING FOR HONEYWELL Benefits - Medical, Vision, Dental, Mental Health Paid Vacation 401k Plan/Retirement Benefits (as per regional policy) Career Growth • Professional Development YOU MUST HAVE Minimum of 2 years of proven experience in field service automation or a related field Strong technical knowledge and expertise in automation Systems Excellent problem-solving and troubleshooting skills Ability to effectively communicate technical concepts to both technical and non-technical stakeholders WE VALUE Associate's degree in a technical discipline or equivalent experience Experience with specific automation systems (EBI R600, ComfortPoint, Niagara4) Customer-focused mindset and ability to build and maintain relationships Continuous learning mindset and willingness to stay updated with industry advancements Additional InformationJOB ID: HRD225553Category: Customer ExperienceLocation: 430 McNeilly Road, Building A, Unit 4,Hamilton,Ontario,L8E 5E3,CanadaNonexempt
Assistant Branch Manager Advisor Trainee
RBC, Gull Lake, SK
Job SummaryAs an Assistant Branch Manager Advisor, your strong client-focused and advice-oriented approach, combined with your flexibility and adaptability, are essential for leading and coaching your team. Together, you deliver an exceptional client experience and maximize opportunities through an emphasis on sales enablement and coaching, digital education and usage, and collaboration with RBC partners. Your ability to foster long-lasting relationships and provide professional advice allows you to contribute to the success of your clients, your business, and your community. Further, you support the ongoing development of your team through consistent routines to ensure a high level of employee capability and engagement.Job DescriptionThe successful Candidate for this role will train at our Gull Lake SK RBC Branch and once training is complete MUST be mobile to travel to other locations within the Southern Saskatchewan MarketWhat will you do?Ensure high employee engagement through talent management, development & career planningDeliver results through strong sales management routines and coaching abilityProvide professional advice and education with an ability to address complex credit and investment personal & business needsCollaborate with market leading professionals in financial planning, retirement planning, home equity finance specialists & business banking experts to ensure clients receive customized, expert advice.Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experienceModel & coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usagePartner with your manager to ensure operational effectiveness of the branch and maximize the performance of the teamAddress local community needs through appropriate recruitment and management practicesWhat do you need to succeed?Must-haveMinimum of 2-3 years experience in a relationship management role within the financial industry (i.e. Banking Advisor, Financial Advisor)Experience in a coaching / leadership role, or acting as a mentor to service or sales professionalsMutual Funds accreditation (IFIC or CSC) and at least 2 years of licensed mutual fund sales experience within the last 3 yearsCompletion of an acceptable mutual fund branch management exam (BCO) offered by the CSI or ability to write the exam within 4 months of start dateDemonstrated success delivering / coaching to providing advice to clients resulting in strong client relationships and superior sales resultsNice-to-haveStrong communication and decision-making skills, with the ability to communicate and lead changeStrong multi-tasker and self-starter who is comfortable working independently, as well as in a flexible environmentA post-secondary diploma/degree, ideally in Commerce, Business Administration or related experienceWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensationLeaders who support your development through coaching and managing opportunitiesA world-class training program in financial servicesA collaborative dynamic culture where personal initiative and hard work are recognized and rewardedJob SkillsAdditional Job DetailsAddress:1188 CONRAD AVE:GULL LAKECity:GULL LAKECountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-10Application Deadline:2024-05-01Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Sales representative - Commercial Equipment
Le Groupe JLD-Laguë, Carp, ON
Green Tech Group, authorized John Deere dealerships, is recognized as a leader in sales and service of new and used equipment. The opportunity to work in a pleasant, motivating and challenging environment! We have been in business for over 60 years, thanks to our 430 motivated and competent employees throughout our 18 locations. The company has experienced a strong increase in business, particularly in the last 5 years YOU LOVE TO: Represent the company to existing and future clients, in order to assess their needs and to sell them the appropriate equipment / machinery, Regularly conduct courtesy follow-ups with clients by telephone or by visiting them, Maintain a follow-up register for clients and sales, as defined by the company, Maintain a privileged relationship with existing clients, in order to retain them, Develop the territory assigned by the sales manager, so as to increase the company’s market shares and sell equipment / machinery to future clients, Carry out demonstration to clients, Carefully fill out all documents related to sales transactions, Constantly update your knowledge about products, benefits and features of all the equipment / machinery sold by the company, by partaking in John Deere training activities, Stay informed about market trends that may affect present and future sales, At all times, comply with the standards and policies regarding health and safety in the workplace.YOU HAVE IDEALLY : College diploma in sales-advice or a related field, Experience as a sales representative with a territory to develop, You are passionate about agriculture, business or the industrial field, Functional English: an asset in order to serve the English-speaking clientele related to the position; Verbal communication, active listening, understanding of the client’s need, persuasive, tenacious, autonomous, disciplined and a passion for customer service!WE OFFER : Base salary + Commissions; Group insurance after 3 months of seniority; RRSP with employer participation after 3 months of seniority; A car provided by the company (Change every four years) Workwear provided by the employer; Corporate discounts for our employees and your family Ongoing training for our employees offered by our in-house trainer and by John Deere.Come join a young and dynamic team in which it is possible for you to grow, career-wise, throughout our 18 stores in Quebec or in Ontario!Welcome to our Green Tech family!
Assistant Branch Manager Intern
RBC, Gatineau, QC
Job SummaryJob Description***The selected candidate must offer mobility in the Outaouais region ***What is the opportunity?As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales objectives. You coach your team to increase skills and capabilities to maximize sales and referral opportunities, enable digital education and usage, and promote problem resolution at first point of contact. Sharing common goals, purpose, vision, and values with RBC partners, you build relationships and encourage collaboration across all roles. Further, you support the ongoing development of your team through consistent sales routines to ensure a high level of employee capability and engagement.What will you do?Ensure high employee engagement through talent management, development and career planningDeliver results through strong sales management routines and coaching abilityPartner with your manager to ensure operational effectiveness of the branch and maximize the performance of the teamInspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experienceCoach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usageLeverage partners to establish both internal and external working relationships to support business objectivesAddress local community needs through appropriate recruitment and management practicesWhat do you need to succeed?Must-haveMinimum of 2 years experience in a people management/coaching role within the financial industryProven success in business growth, as well as establishing community and client relationshipsAt least 2 years of licensed mutual fund sales experience within the last 3 yearsMutual Funds accreditation (IFIC or CSC)Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI, or ability to write the exam within 4 months of start dateThis role requires fluency in both French and English in order to serve RBCs French and English-speaking customers in this marketNice-to-haveExperience in both business and personal bankingStrong understanding of sales management routines and ability to lead the team to actionPost-secondary diploma/degree, ideally in commerce, business administration, or related experienceEntrepreneurial mindset, with the ability to seek out and develop new businessJob SkillsAdvice Based Solutions, Building Talent, Client Discovery, Critical Thinking, Data Analysis, Digital Literacy, Inspiring, Long Term PlanningAdditional Job DetailsAddress:1100 BOUL MALONEY O:GATINEAUCity:GATINEAUCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-10Application Deadline:2024-04-30Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Sales Representative - Business to Business - Remote
NetHire, Houston, TX, US
We are an industry leader in hiring, recruitment, and recruitment technology solutions for all sizes of business from small to enterprise.We offer our clients a variety of products and services to attract applicants to their open positions, including Job Postings, Recruiting Services and Applicant Tracking, and Employee Onboarding Technology.We are currently looking for a Sales Representative /  Account Manager to join our team.This is a remote work from home opportunity.We are seeking individuals who love calling and selling large ticket items $699 to $35,000. Overview:Using your knowledge of our products and services, you will be responsible for calling prospective clients, introducing our services, providing the appropriate solutions, and closing the sale. This position requires being comfortable selling both on the phone and via online teams meetings.Knowledge of the hiring, job posting, or the staffing or recruitment industry is a big plus. What your role Involves:As our  sales representative, you will be contacting HR Managers, Recruiters, VP's, Presidents and Owners who are hiring, and introduce them to our unique hiring and recruiting solutions.Provide information on our services and close sales.Follow up with calls and emails.Continue to follow up until a sale is made, or the prospect is 100%  not interested. And even then you are still selling. QUALIFICATIONSSelf-starter and able to work with very little supervisionTech savvy and proficient with computersLove selling and love talkingDemonstrated ability to meet and/or exceed sales quotasKnowledge of Microsoft Office SuiteProven track record of strong client relationshipsExcellent communication skillsStrong negotiation skillsSales experience, specifically in Recruiting, Job Postings, Applicant Tracking System Sales, Technology Sales, SaaS sales an assetAccount Management experience an asset This role is 100% IC high commission position with a guarantee.You should be earning a minimum $1,500 weekly, with a target of earning $250,000 annually. Half of our business is contracted reoccurring revenue. If you hit minimum target, you will be receiving $11,000 monthly in contracted reoccurring commissions. Is it an easy job? It is for some, and for others it is very difficult.You have to be on the phone and on the computer every day, all day connecting with prospects and clients. We only work Monday through Friday during business hours.If you can do that, it is easy.If you are looking to sell a product/ service you can be proud of, you are committed to working 8 hours per day Monday through Friday, the freedom to work from home, and the ability to make the money you want and need to live the life you want - then this opportunity may be for you. Please Note: After your application is received, you will be emailed a video questionnaire. Please watch out for it, and check your email. You must answer a few questions to proceed to the next stage of the hiring process.