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Construction Project Manager
WSP Canada, Montreal, QC
MONTREALWSP is looking for a Project Manager to join the Montreal-based Applied Solutions Group. The person will have to evolve in fields such as environmental rehabilitation, civil engineering, water treatment, closure of mining projects and others. Ingenuity and the ability to define, develop and lead multidisciplinary projects with business acumen are essential for this role. The successful candidate will be responsible for projects that will be delivered either in the form of contract management or in the execution of mandates as a general contractor.This work may require some short-term travel outside of Montreal. Specifically, the candidate's responsibilities will be to: Be accountable to the health, safety, financial and quality objectives of the projects; Set up and manage the project according to the various work instructions and directives, protocols and procedures arising from our health and safety systems, quality control and company policies; Be responsible for monitoring and controlling budgets, expenses and schedules; Provide updates on project progress and forecast trends to the management team; Ensure the qualification, contracting, payment and evaluation of subcontractors and suppliers; Liaise with subcontractors and suppliers; Interact with the accounting team to ensure compliance with client billing requirements, preparation of invoices, and assistance in facilitating timely payment; Participate in problem solving with the project team; Coordinate field tasks, including tasks that involve multiple teams as well as subcontractors; Coordinate the logistical needs of the project team, such as travel and mobilization; Identify and develop new business opportunities and develop relationships with existing key customers; Support the preparation of detailed technical estimates for projects; Lead teams in the preparation of proposals and presentations to promote the services offered by EEAS; Assist in proposal writing and coordinate proposal contributors as appropriate; To be successful in this position, the candidate must possess the following qualifications and skills: A university degree in civil or mining engineering or equivalent technical degree; 2 to 5 years of experience in a similar position; Good leadership and ability to manage an internal multidisciplinary team and subcontractors; Excellent organizational skills; Bilingualism an asset (French/English); Experience in projects related to mining, site remediation, demolition and/or infrastructure is desirable; Excellent oral and written communication skills in French; Ability to work independently and as part of a team; Excellent computer skills, including knowledge of Microsoft Word, Excel, Project and Adobe Acrobat software; Attention to detail, high self-motivation and good problem-solving skills; Certificate issued by ASP Construction (card) is mandatory; Hold a valid driver's license. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Transfer Pricing Manager
KPMG, Calgary, AB
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. As an experienced member of the transfer pricing team, you will take a lead role in addressing the transfer pricing requirements for our clients, including transfer pricing planning initiatives, compliance, and controversy support. You will work closely with KPMG Partners to provide clients with advice that integrates transfer pricing with other areas of tax while considering clients' operational requirements. Your organizational skills will enable you to direct the work of consultants, including reviewing their work for accuracy and completeness. What you will do Assisting our clients to undertake and document tax-compliant pricing for intercompany transactions. Performing economic analyses to estimate market pricing for a variety of transaction categories including product sales, services, intangible property and loans Writing reports and other related deliverables that involve documenting and analyzing clients' transfer pricing policies. Helping our clients currently undergoing transfer pricing audits by tax administrations. Assisting with negotiating agreements with multiple tax authorities on behalf of our clients that reduce or even eliminate the risk of audit for past and future tax periods. Performing risk analysis of companies by reviewing their operations and identifying potential transfer pricing issues. Developing strategies to assist clients in managing exposure to the constantly changing and evolving transfer pricing issues. What you bring to the role Bachelors, or Masters Degree in a business or quantitative field such as Accounting, Commerce, Economics, Finance, Math, Statistics, etc. Experience in transfer pricing, accounting, or economic consulting is an asset. Proven written communication abilities. Demonstrated commitment to client service. Outgoing, strong interpersonal skills. Comfortable managing multiple projects simultaneously. Strong time management skills with the ability to meet deadlines. Ability to work independently and within a team. Technical skills including modeling, analysis, outstanding writing and communication, and great attention to detail. Advanced Microsoft Excel skills are an asset. At times, business needs arise and employees are required to work beyond their normal work day or work week to fulfill the accountabilities required for their job. Likewise, people need time to devote to personal matters, and our approach to flexibility provides for this. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .
Production Manager- Commercial/Retail Millwork
Woodtech International Technical Services Inc, Langley, BC
Job Summary The Production Manager reports directly to the owner/General Manager and is responsible for the overall operations and production flow within a fully equipped modern manufacturing facility. Producing a wide range of commercial millwork this is a hands-on position working directly with the production shop employees and the design/engineering staff to ensure that all scheduled projects are completed on time, to agreed specifications, while remaining within budget. The incumbent will train and manage regular production staff and implement new methods to facilitate better production efficiencies. You will take day to day responsibility for the equipment and facility and ensure the organization achieves full utilization of the both the traditional and advanced digitally controlled machinery already in use. The Production Manager is responsible to measure, monitor and report on key performance expectations, focus on maintaining a safe work environment, and promote a strong team culture. Duties and Responsibilities Plan, schedule, organize, and direct day-to-day production operations for multiple projects in co-ordination with production staff, senior management and designers/engineers.Interpret drawings and blueprints to determine production and material/supplies requirements noting any machining, edge work or sequencing required, determine materials needed for casework and millwork to prepare purchase requisitions, negotiate purchases with external vendors, ensure supplies and materials are ordered and delivered according to schedule.Collaborate with the general manager and external stakeholders (such as site supervisors and customers) on project plans and specifications and coordinate with the team to confirm complete scope, resolve problems that arise and ensure deadlines are met. Act as a liaison between our production shop and outside stakeholders when required to do so.Monitor and provide guidance on current and potential production methods, equipment performance, and quality of products for continuous improvement. Provide input on the efficiency of production and allocation of department staff, formulate and implement manufacturing policies and develop programs to maintain and improve operations.Train, develop, manage and motivate employees in the production shop. Conduct probationary and annual performance evaluations for production employees. Interpret company policies to employees and enforce safety requirements and regulations.Maintain production documentation in Excel spreadsheets, tracking labour and material costs per job and making adjustments as required to accurately support the estimating process in use by senior management.Perform other production and administrative duties, as required. Job Requirements Necessary Qualifications Proven experience of 5+ years in a leadership role within the cabinet or millwork industry.Prior experience as a journeyman cabinetmaker/millworker.Proficiency with CAD programs and Office software (AutoCAD, Excel and Word).Full ability to read, interpret and use architectural blueprints/drawings. Knowledge, Skills and Abilities Capacity to schedule/run multiple projects, simultaneously, on time and on budget.Ability to pull apart drawings and technical specifications with a solid understanding of casework and millwork.Ability to supplement and/or modify AutoCAD drawings to coincide with individual part requirements.Knowledgeable in joinery methodologies/procedures used in millwork and cabinet construction.Working knowledge of various manufacturing machinery and tools.Knowledge of various materials used in the industry such as woods, metal, acrylic, glass etc.Ability to coordinate and work effectively in a team setting with all levels of employees and clients to achieve results.Good working knowledge of industry safety standards and injury prevention.Familiarity with technology best practices and preventative maintenance programs. Personal Capabilities Excellent leadership and communication skills, both written and verbal.Self-motivated, organized, and able to time manage themselves and others.Strong analytical capabilities to support a daily problem-solving approach.Enthusiastic, positive attitude and ability to work in a fast-paced environment. This is a career-oriented position in a busy commercial millwork shop that is growing to meet existing customer needs and ongoing market demand. The centrally located shop is well established but looking to gain market share in specific kinds of projects within the commercial/retail millwork sector. to develop a strong team. If you have a proven track record and want to take on overall responsibility for a shop with strong potential for growth, we can offer you the challenge that suits your current career goals. We are looking for a proven performer and will compensate you appropriately based on your abilities and track record. This is a newly created position and currently vacant. Apply soon to be considered first. Interviews will be conducted in private and on site in the Fraser Valley area. 
Manager, Sustainability
WSP Canada, Vancouver, BC
The Opportunity:WSP is currently seeking an experienced manager to join our Climate Change, Resilience and Sustainability team. Ideally, the successful candidate will have a background in sustainable buildings or infrastructure with at least 10+ years of related experience.Reporting to the Director of Climate Change, Resilience and Sustainability, this role is responsible for managing the national sustainability team. The sustainability team at WSP works on a wide range of built environment projects across Canada for clients in real estate, healthcare, government, and other sectors. The projects will range in type, size and complexity, and the successful candidate will also be able to work on these projects as a senior resource. WSP's Sustainability team is one of the most established teams in Canada. We have been providing services to our clients in the real property industry for decades. Our team is focussed specifically on supporting client and technical teams to establish and achieve their sustainability goals. We consultant across a several sustainability rating systems including LEED, Envision, Fitwel and WELL. We also provide custom strategies and detailed life cycle assessments specifically focussed on embodied carbon impacts. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSPWhat you can expect to do here: You will get to create an environment that builds on peoples' strengths. You will support team leads and / or take on team lead responsibilities including: Employee engagement and support Resource management (assigning new projects, team capacity, hiring etc.) Supporting employees to prioritize and organize their work to meet utilization targets and project commitments. Supporting employees on careering development and performance, including team mentorship. Support team in developing strong connections, team dynamics and high performance culture while helping them resolve differences or conflicts. Participate in human resources activities throughout the year, including annual performance and salary reviews, monitoring of training compliance, reviewing employee pulse check survey results and developing actions plans, hiring and recruitment process, and employee onboarding and offboarding. Working with the Sustainability Operations Coordinator, support the financial success of the team by monitoring financial results and working to implement changes or improvements to achieve desired financial results. Communicate company policies and mandates as provided by leadership or elsewhere to sustainability team and oversee their application if necessary. Collaborate across all of Climate Change, Resilience and Sustainability team and the wider WSP team. Inspire team commitment to our Company Guiding Principles and Vision. Ideally, you will also contribute to project delivery and proposal development as a Project Director or senior team member, ensuring that project activities are designed and delivered to achieve the client's expectations while protecting company liability and enhancing our market reputation. Participate in business development activities to support growth of sustainability team and strengthen client relationships.What you'll bring to WSP: Diploma or bachelor's degree from an accredited university or college in Architecture, Mechanical, Electrical or Building Systems Engineering, or Building Sustainability an asset. Proven experience, providing team leadership and management and ideally in a similar industry. Ideally 10+ Years' of experience in the industry. Previous experience working on sustainable development projects including design, construction or project management of new development projects. Demonstrated ability to work with diverse teams and with multiple priorities. Effective delegation skills Strong interpersonal and communication skillsCompensationExpected Salary : $135.000 - $165,000WSP Canada is providing the compensation range that the company in good faith believes it will pay for this position based on the successful applicant's education, experience, knowledge, skills, abilities in addition to the specific geographic location. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Regional Investigations Manager |Canada West
Hudson's Bay Company, Vancouver, BC
ROLE SUMMARY The Regional Investigations Manager is responsible for leading Asset Protection in internal investigations. The Investigator takes complex investigations head-on through establishing solid partnerships with store and Asset Protection leadership, and law enforcement agencies and utilizes cutting-edge methods to identify and deter internal dishonesty. The Investigator is responsible for assisting with a strategy to combat shortages across our brand within an assigned region and takes a proactive approach to resolving losses within all assigned stores through training and awareness.   This role will also be responsible for monitoring all transactions utilizing available exception reporting software, AP technologies, and programs in our Hudson’s Bay stores to minimize risk. This position will also identify, distinguish, and analyze multiple components of the business that require further identification and investigate of any problem, and provide conclusions using high-level quantitative skills. Responsibilities include querying, reviewing, and understanding shrink, markdowns, returns, and sales/financial data, identifying trends in business and the retail industry, and understanding key operations processes with the stores. The Regional Investigations Manager will also provide support to the DVP of Asset Protection, Sr. District Asset Protection Managers, Inventory Control, and Finance in protecting company assets by communicating and assembling potential cases and/or providing additional data to support the areas in protecting the company assets While the primary focus is to mitigate risk, maintain continuity of operations, and safeguard the organization, this position is also responsible for communicating with and articulating the asset protection vision within the company and serves as an influencer across the industry. KEY RESPONSIBILITIES ● Interview associates in accordance with Wicklander-Zulawski (WZ) and the Company’s best practices. ● Monitor and utilize available software, exception reports, CCTV, AP technologies, programs in our Hudson’s Bay stores, and employee tips to generate cases. ● Identify potential acts of internal dishonesty through behavior observation and internal referrals. ● Work with outside agencies such as Law Enforcement, courts, and legal to bring cases to resolution. ● Thoroughly build and document cases to support findings and resolution. ● Teach fact-finding/investigation techniques to AP Associates. ● Partner with District/Store Management to build AP awareness. ● Utilize market resources to build cases. ● Perform data gathering tasks and analytics to assist in building cases. ● Develop new and innovative queries/research techniques to detect theft, fraudulent activity, and policy violations (i.e. return fraud). ● Produce documents for AP teams and leadership, to review and analyze. ● Offer excellent customer service while maintaining a friendly and approachable demeanor. ● Perform other duties as assigned by Asset Protection leadership. ORGANIZATIONAL LEADERSHIP ● Influences and serves as the main AP Investigations liaison to Store Leadership and Asset Protection Team within the assigned Region. ● Collaborates with: o AP Field Leadership o Inventory Management o HR/AR/Risk Management/Legal o Solution Providers (Executive Leadership) o Distribution & Logistics o Operations / Corporate Offices o Strategic Sourcing o Finance KEY EXPERIENCES ● 5+ years in Asset Protection/Loss Prevention Investigations with a focus on internal dishonesty. ● 2-year College Diploma in Police Foundations or a University degree in a related subject (Criminology/Law) ● Wicklander-Zulawski & Associates Interview and Interrogation Techniques certification ● Strong understanding of all provincial and federal laws (Criminal Code of Canada, FINTRAC, and Freedom of Information Act) ● Multi-store investigation experience preferred ● High-quality analytical skills, management experience, and the ability to influence at all levels. ● Strategic orientation with the ability to lead tactics as required. ● Strong negotiator and consensus builder. ● Strong Excel, Access, and Word Experience with database applications and query tools such as Microsoft Access ● Excellent analytical, organizational, and written/verbal communication skills ● Ability to conceptualize data and create ways to effectively communicate information ● Excellent conceptual and critical thinking skills. ● Ability to work with highly sensitive and confidential information and communicate within strict guidelines. ● Valid BC Driver’s license ● Willingness to Travel as Required 30%+ Thank you for your interest In The Bay. We look forward to reviewing your application. The Bay provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The Bay welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
118098 - Regional Contract Manager, Waste & Recycling Optimization, Contract Management Office
Vancouver Coastal Health, Vancouver, BC
Regional Contract Manager, Waste & Recycling Optimization, Contract Management Office Job ID 2024-118098 City Vancouver Work Location Admin 601 W. Broadway Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 09 Min Hourly CAD $54.19/Hr. Max Hourly CAD $77.89/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $54.19/Hr. - CAD $77.89/Hr. Job Summary Come work as a Regional Contract Manager, Waste & Recycling Optimization with Vancouver Coastal Health (VCH)! Reporting to the Senior Director, Contracted Support Services in the VCH Contract Management Office (CMO), the Regional Contract Manager, Waste & Recycling Optimization is responsible for consistent contract management and administration of waste, recycling, and organics contracts, among others, for Vancouver Coastal Health (VCH). We are seeking candidates with experience in waste services and/or Planetary Health industry. Apply today to join our team! As a Regional Contract Manager, Waste & Recycling Optimization with Vancouver Coastal Health you will:Play a critical role in our ability to achieve our goals by creating and maintaining strong relationships with service providers. Such relationships are expected to be respectful, professional and effective in addressing and resolving issues and other contractual requests such as change in scope and service standards.Be responsible to ensure contract compliance by the service providers and the health organization, to communicate contractual changes to stakeholders and to resolve contract- related issues that arise (internally and/or externally) across VCH the Communities of Care (CoC). Support internal stakeholders, particularly site and operations leaders within VCH and the CoCs, as the contract subject matter expert in contractual specifications, service performance requirements and in other similar areas.Lead or participate in identified contract procurements, contract management projects, propose new initiatives, coordinate the design and delivery of waste reduction initiatives related to contracted services, liaise with other VCH programs, and manage stakeholder engagement, communications and quality improvement activities.Work with colleagues in the CoCs to optimize contract performance and outcomes, lead comprehensive assessments of all aspects of contract performance/compliance, through all stages of the contract life cycle, before optimizing performance in partnership with CMO colleagues and the CoCs.Work closely with other VCH teams, including Legal, Internal Audit, Planetary Health, procurement, and Finance in optimizing contracts and shall mediate/negotiate issues with service providers that impact contract performance.Participate in a respectful and productive manner, provide and accept thoughtful counsel and advice, and fully support decisions made by the team. Qualifications Education & ExperienceBachelor’s Degree or Diploma in Business Administration, healthcare management or related field, and/or completion of the Purchasing Management Association of Canada certificate.Eight (8) to Ten (10) years’ recent, related experience in a contract management role or a combination of education, training and experience.Knowledge & AbilitiesComprehensive knowledge in contract management, and cost/benefit analysis.Practical understanding of contract law and commercial terms & conditions.Extensive experience in managing partner/vendor relationships.Extensive experience in managing projects to achieve results.Broad knowledge of the BC Health Care Industry environment.Effective leadership and communication skills to foster a respectful and motivating environment.Competently utilizes spreadsheet and word processing applications at an intermediate to advanced level and has a comprehensive knowledge of computerized purchasing systems, including e-commerce applications.Strong analytical, organizational, communication, interpersonal and administrative skills.Strong verbal and written skills and ability to convey complex information in a way that others can readily follow.Excellent negotiating and persuasive skills, both in one-on-one and group situations.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Project Manager - Building Sciences (Restoration)M&E
WSP Canada, Toronto, ON
The Opportunity:WSP is currently seeking intermediate/experienced mechanical and/or electrical focused engineers to join our GTA Building Sciences team; the position can be located in either our Thornhill or Toronto office. Reporting to the GTA Building Sciences Director, this position will be responsible for contributing to Building Sciences specialty consulting services associated with managing mechanical and electrical projects. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey. We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAre WSP What you can expect to do here:Oversee construction projects and deliver cutting-edge building science services, including mechanical and electrical building system upgrades, targeting decarbonization and electrification upgradesExpect to become a trusted partner to Canada's leading asset managers who are investing in the development and improvement of billion-dollar national building portfoliosBe involved with other WSP teams, particularly those providing Property Condition Assessments, Building Envelope, Energy, and Structural Engineering servicesMake project decisions that comply with WSP principlesApply Triple Bottom Line (financial, social and environmental) thinking to each client projectYou will always ensure health and safety policies are followed at all sites and take WSP's Life Saving rules to heartConduct building component evaluations to determine design and repair options and periodic field reviews during projects, where appropriatePrepare client proposals, investigation reports and construction documentsProvide technical advice to clients and direct project teams (consultants and contractors) Manage the contract administration and quality of restoration projects at the construction and commissioning stageEvaluate contractor performance to ensure project deliverables and quality standards are achievedKeep the client informed of site issues impacting project quality and resolve issues as requiredConduct project team start-up meetings, delegate responsibilities, and identify any gaps in resources or training that need to be filledKeep Project Director informed of project status and the issues that impact quality and client relations: schedule, technical, budget, team, performance, peer review, etc.Review and sign deliverables or documents, as necessary, in accordance with the signing authorityClearly communicate production budget and schedule expectationsMonitor and manage budget, multiplier and schedule to meet targetsProvide feedback on your experiences that could improve WSP's performance, processes and toolsMake contributions to company knowledge management and practice systemsProvide technical support to project team members and help others with learning in your knowledge areaShare information about clients, contractors and competition Understand client needs, and clearly convert project purpose into deliverables, required tasks and schedulePeriodically touch base with clients and identify new proposals and/or service delivery opportunitiesPrepare proposals as required and follow up with clients to answer questionsReport perceived new market needs to appropriate Business ManagerContribute to the firm's reputation in the market and maintain client baseManage the project team to match tasks to strengths and career development plansProvide feedback to Team Managers and Regional Directors about staff performanceIntegrate, coach and develop employees through daily project workWhat you'll bring to WSP:Bachelor's degree in mechanical, electrical or systems engineering, diploma in engineering technology or a construction-related disciplineMinimum of 3 years of experience in construction, engineering, building sciences, or architectureP.Eng. designation is an asset but not a requirementAutoCAD drafting capabilities are an asset but not a requirementProven success managing restoration, construction and commissioning projects involving large commercial, institutional and/or residential buildingsIn-depth knowledge of mechanical (heating and cooling systems design), electrical, and plumbing building components and construction processes Ability to quickly identify and understand project issues and opportunitiesA team player who thrives on working with other successful, energetic peopleAn excellent communicator, with strong verbal, written and presentation skills WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Property Manager
WSP Canada, Edmonton, AB
WSPcurrently has a new opportunity for a Property Manager to join our Real Estate & Facilities Management team.We have a large portfolio of real estate and facilities across Canada and are hoping to add an enthusiastic coordinator to our team to oversee the facilities. Why Choose WSP? We value and are committed to upholding a culture of Inclusion and Belonging. A Canadiansuccess story - We areproud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain.WSP is the fabric of Canada. Outstanding career opportunities - We are growing and pushing ourselves every day to be greater than yesterday. We are open to yourideas and trying newthings. WSP embraces a culture of exceptional collaboration with colleagues who are distinguished both by their skillsand by the humility they show in their important work. Come find out for yourself what it's like to be a part of our journey. We offer competitive pay, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAreWSP Key accountabilities (but not limited to): Oversee, coach and provide support to Facilities Administrative Specialist; Help design and implement office policies and procedures for proactive and scheduled maintenance of all areas and equipment; Assist with any facility moves, restructures or restacking; Oversee and coordinate assigned secondary sites and, in an emergency, other locations within their region; Assist with all matters relating to the facility, particularly those relating to contractor, maintenance and repairs, service interruptions and signage; Attend joint health and safety committee meetings to assist in identifying, initiating and coordinating corrective actions required to maintain office HSE. Increased value would also be delivered if the facilities coordinator were to take and maintain necessary training to be able to serve as the JHSC "management representative"; Manage and distribute ad-hoc requests for assistance from the business and other team members; Liaison with the building owner to communicate day to day issues that arise, e.g. elevators down, fire drill etc; Oversee, manage and delegate security access system and office asset such as: workstations, offices, staff lockers, parking of company and employee vehicles; Assist the facilities manager in monitoring and managing costs to meet budget and act as facilities manager in their absence; Responsible for tracking all employee movement within a facility; Work with the facilities team to maintain a tidy, safe and functional working environment; Ensure the maintenance of kitchen/lunch room cleaning stock; Management and maintenance of all company fire extinguishers and first aid kits Keep floor plans updated for the ON/OFF boarding employees and vacancies. Key role experiences, skills and qualifications*: Min 5 years' experience in similar role; Being available for weekend and overtime work, with access to a vehicle; Be able to come into the office 5 days a week; Intermediate to advanced knowledge of MS Word, Excel and Outlook; Experience with document formatting & production; Experience working with a large organization desirable; Excellent customer service skills; Strong communication and relationship-building skills; A demonstrated commitment to providing quality service and work; Strong organizational and time management skills with the ability to juggle multiple priorities; A proactive and enthusiastic team player; A self-starter who can work independently; Adherence to the requirements of WSP systems as set out in the company policies, manuals, procedures and guidelines; Ensure duties are performed in a professional and timely manner; Demonstrate adherence to confidentiality requirements and maintain a high level of ethical behavior.Key personal attributes*: Is organized and proactive. Approachable, dependable. Works well under pressure and juggling multiple priorities. Lives the company vision and values. Presents professional image. Manages self under pressure. Adopts \"Best for WSP\" approach in day to day activities.#LI-Onsite WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
120404 - Low Carbon Resilience Manager, Facilities Planning and Real Estate
Vancouver Coastal Health, Vancouver, BC
Low Carbon Resilience Manager, Facilities Planning and Real Estate Job ID 2024-120404 City Vancouver Work Location 520 West 6th Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 09 Min Hourly CAD $54.19/Hr. Max Hourly CAD $77.89/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $54.19/Hr. - CAD $77.89/Hr. Job Summary Come work as a Low Carbon Resilience Manager, Facilities Planning and Real Estate with Vancouver Coastal Health (VCH)! Reporting to the Chief Project Officer & Executive Director, responsible for leading the integration all aspects of the low carbon resilience and environmental sustainability requirements into the Richmond Hospital Redevelopment and other capital project work as required. This Manager will coordinate with the VCH Energy and Environmental Sustainability team to provide leadership of the effective identification, promotion, implementation and evaluation of all provincial environmental initiatives, policies, and targets, as well as support the VCH Planetary Health priorities and reporting requirements. The current phase of the Richmond Hospital Redevelopment is planning to use an Alliance project delivery model, this Manager will support the Project Owner (Vancouver Coastal Health) as a member of the future integrated Project Alliance team. Why apply for the Richmond Hospital Redevelopment project? This position will work on the Richmond Redevelopment Project: A 10 year project, approved by the Ministry of Health, at a cost of $860.8M. It will see the addition of a brand new 9 story acute patient care tower with a state of the art Emergency Department, ICU, Medical Imaging and increased bed capacity. Do you have what it takes to take part of this ambitious project? Join our team now! As a Low Carbon Resilience Manager, Facilities Planning and Real Estate with Vancouver Coastal Health you will:Develop, implement and update the strategic low carbon resilience and environmental sustainability requirements and goals in coordination with the Richmond Hospital Redevelopment team, and Energy and Environmental Sustainability Identify low carbon resilience opportunities and develop appropriate action plans, taking into account current technologies, resources, project constraints, and needs of the Richmond Hospital Redevelopment, and may support similar plans for the Richmond Community of Care, as required.Develop relationships with the VCH Planetary Health team to build capacity and share ongoing knowledge, and to clarify the appropriate reporting for the Richmond Hospital Redevelopment.Manages a project budget, as needed, for specific studies and resources to inform and integrate design strategies into project Implements appropriate changes to the project and/or project scope to meet specific sustainability targets for the organization. Benchmark utility consumption data, carbon intensity, and energy demand levels for assigned facilities and compares data with other facilities within the organization in coordination with the Energy and Environmental Sustainability Identify external incentives and funding sources for implementing energy conservation and climate risk design strategies; prepares business cases for low carbon resilience projects including analytical and presentation work to facilitate energy conservation and awareness. Coordinate with the Energy and Environmental Sustainability team, and utility partners, and coordinates with consultants to submit applications related to new buildings and retrofit projects at the assigned facilities, in coordination with Project Managers from the Facilities Capital Projects and Facility Maintenance and Operations Team. Maintain industry leading knowledge of energy management, climate risk reduction, and energy efficiency practices, and technologies by liaising with other experts, reviewing current literature and attended various seminars and/or conferences on low carbon resilience; develops and maintains relationships with key business leaders to support them in resolving energy management issues.Carry out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying supervisor or other appropriate personnel.Perform other related duties as assigned. Qualifications Education & ExperienceBachelor's Degree in Engineering, Business, Building Technology or related field, a professional designation and additional training in energy management/sustainability.Seven (7) to ten (10) years’ recent related experience planning, implementing and operationalizing energy management programs in a large complex multi-site environment, or an equivalent combination of education, training and experience. Knowledge & AbilitiesComprehensive knowledge of building mechanical, electrical and building automation systems.Demonstrated knowledge and experience with energy efficient technology related to lighting systems, HVAC systems, cooling plant equipment, heating plant equipment and control systems.Demonstrated knowledge and experience with climate risk assessments in major projects. Familiar with the provincial Environmental, Social, and Governance policies and requirements Comprehensive knowledge of project management principles and methodologies and experience with capital and energy projects.Comprehensive knowledge and experience in project management, contract management, budget development, business case development, financial controls and analysis.Thorough understanding of available resources for projects and applicable stakeholder groups.Demonstrated ability to lead, facilitate and gain consensus with various stakeholders and teams.Ability to maintain projects and meet deadlines in a dynamic work environment.Ability to develop and maintain working relationships with internal and external stakeholders.Ability to work independently and as a member as a team.Ability to operate related equipment including related software applications.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Manager, Security Team - Repost
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 351725 Position Number: 20063106 Posting End Date: Open Until Filled City: Winnipeg Employer: Winnipeg Regional Health Authority Site: WRHA Corporate Department / Unit: Facilities Support Job Stream: Non-Clinical Union: Non Union Anticipated Start Date: ASAP FTE: 1.00 Anticipated Shift: Days;Standby coverage as required Daily Hours Worked: 7.75 Annual Base Hours: 2015 Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care. Position Overview The WRHA Security Team is dedicated to the provision of a safe environment in which the public may receive, and the hospital staff may dispense, medical care; and to promote Security awareness within the health care facility. It is our function to protect patients, visitors and employees from harm or reasonable fear of harm and to maintain an acceptable level of order, control and safety with the hospital and grounds. Provide protection for personal and hospital property from theft, misuse and vandalism as well as enforce the various hospital rules, regulations and policies, and applicable laws and by-laws. MAIN FUNCTION: Under the general direction of the Director, Facilities Support Services, the Manager, WRHA Security Team is responsible to support overall security services operations including access control procedures, security response to contingencies and other emergencies and physical safeguards for designated WRHA hospitals, and hospitals requiring ISO or QP designated security officers. The incumbent's position is to ensure the department’s daily operational activities are carried out in a reasonable fashion and that adequate security coverage/measures are maintained. The incumbent will be responsible for utilizing security data, KPI’s and incident reviews as the basis for analysing the effectiveness of operational policies and procedures to meet the changing security landscape. This analysis will form the basis of all recommended changes to established policy and procedures. Human resources management including collective agreement interpretation, discipline processes, grievance processes, job description preparation, job evaluation, training needs assessments, performance appraisals, absenteeism review and hiring. Responsible for recruiting, managing, disciplining, and evaluating the performance of security officers and ensuring they receive on-going and proper orientation and training in all areas of hospital security procedures. Experience Five years previous experience in a hospital or institutional security department, at the supervisory level, preferably in a unionized environment. Must have experience in leading at the department level including budgeting (operating and capital funds), site security service coordination, department strategic and operational leadership planning and leading supervisory/management staff. Education (Degree/Diploma/Certificate) Successfully complete the Healthcare Institutional Safety Officer training, and demonstrate competency in order to be designated as per the Police Services Act, Institutional Safety Officer program. Must also be able to demonstrate ongoing competency and capacity in order to maintain that designation as per the program requirements. Complete high school education, Manitoba standards, required. Bachelor’s degree in Administration, Criminology, Justice or other relevant discipline required. SPECIAL TRAINING: Must be conversant with Microsoft Office applications and be comfortable working with Security and electronic camera systems. Must have demonstrated knowledge of laws, regulations and codes applicable to law enforcement. Successfully complete the Healthcare Institutional Safety Officer training, and demonstrate competency in order to be designated as per the Police Services Act, Institutional Safety Officer program. Must also be able to demonstrate ongoing competency and capacity in order to maintain that designation as per the program requirements. Certification/Licensure/Registration Must be eligible for ISO Certification through the Provincial Attorney General's Department. Designation as a Certified Healthcare Protection Administrator by IAHSS or Certified Protection Professional by ASIS preferred. Possess and maintain a valid Manitoba Security Guard License. Valid Class 5 driver’s license. Qualifications and Skills Demonstrated management and organizational skills required. Must have or be able to acquire within a reasonable period of time a thorough knowledge of occupational hazards and safety precautions and regulations applicable to the area of supervision. Completion of relevant security related courses required with Federal, Provincial, Municipal or Military Police training an asset. Physical Requirements Minimum physical requirements aligned with requirements established for safe response to resistance training requirements and national standards. Regular re-testing will occur. Minimum vision and hearing requirements aligned with requirements established for safe response to resistance training requirements and national standards. Regular re-testing will occur. Qualifications will include minimum physical ability, vision standard, hearing standard and testing process. These tests will be a pre-requisite part of the ISO training program. Regular testing throughout employment will also be a requirement. These requirements will align with national standards aligned with Manitoba Justice and employer requirements. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services. Effective April 1, 2024, Golden West Centennial Lodge will also be part of the WRHA legal entity. Interviewed candidates may be called upon to participate in a skills assessment. Any application received after the closing time will not be included in the competition. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Assistant Branch Manager
BMO, Quebec, QC
Application Deadline: 04/25/2024Address:3190 boul St-CharlesGuides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.Coordinates service requests and problem resolution processes to ensure accurate completion and follow-up that meets or exceeds customer expectations, or escalates for resolution.Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.Supports the Bank's community involvement and participates in community activities.Resolves customer related issues using knowledge of bank services, products, and processes.Fulfills sales and service activities for the customer in accordance with approved procedures.Provides input into area business and market plans to optimize new and existing business opportunities within the community.Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.Reviews results and performance measures against plans and standards (e.g. sales targets, service targets, referral targets) to address gaps and develop plans.Analyzes data and information to provide insights and recommendations.Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.Manages transactional outcomes for customer calls or defers to appropriate internal business groups.Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.Builds effective relationships with internal/external stakeholders.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with all legal and regulatory requirements for the jurisdiction.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.1-3 years of banking or customer service/sales or equivalent experience.Previous supervisory or management experience - preferred.General knowledge of retail banking products and services.General knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.Working knowledge of competitive marketplace and trends in product offerings.Working knowledge of branch operational processes and policies.Working knowledge of branch technologies, processes, and performance metrics.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:5Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Manager, Personal and Commercial Banking Anti Money Laundering Governance
BMO, Toronto, ON
Application Deadline: 04/11/2024Address: 100 King Street WestJob Family Group:Audit, Risk & ComplianceProvides oversight, analysis, subject matter expertise and review of key policies, procedures, and reporting related to financial crime risks for Personal and Commercial Banking Anti-Money Laundering Requirements. Implements and monitors risk management framework, governance framework, and practices leveraged across BMO to manage AML, TF & Sanctions risks. The Manager will work with stakeholders to provide insights and recommendations to key AML controls, data, metrics, trends, monitoring, and policies and procedures. The Manager will work with different Operating Groups and Lines of Business to ensure alignment across the enterprise and apply critical thinking to make strategic decisions. This includes managing and analyzing identified issues and trends, project engagement across all areas of Personal and Commercial Banking and ensuring adherence to AML established service levels, compliance standards, and practices. Will work with stakeholders to implement the methodology, metrics and program standards and ensure appropriate visibility and assessment is completed pertaining to key identified AML controls and control output.Acts as a trusted advisor to Personal and Commercial Banking Canada.Guides/assists in the identification and classification of issues; recommends action plans and provides oversight of issue management and completion.Recommends and implements solutions based on issue analysis and business implications.Influences and negotiates with stakeholders to achieve business objectives.Assists leadership and business in determining priorities, development, and execution of strategic plans.Identifies emerging issues and trends that may be complex in nature and requires AML/ATF subject matter expertise, including (but not exclusive to) complex reviews of business artifacts, customer and transaction data and technology requirements.Research existing or emerging requirements & related best practices to assist and develops recommendations for changes/enhancements.Assists with the interpretation of new or changing regulations and assessing impacts to the governance frameworks.Provides insights and recommendations, including through formal verbal and written mediums. Drafts reports, communications and presentations that are concise and clear, articulating critical analysis of identified issues/trends or escalations such that they are well understood, unambiguous and actionable.Conducts independent analysis and assessment to resolve strategic issues.Leads the development and maintenance of the governance system and framework as well as the review and analysis of key control outputs, trends with supporting documentation.Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders.Represents the risk program / governance structure during internal/external regulatory audits and/or examinations.Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiatives.Leads in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.Assesses education and training needs for the business and assists to develop and deliver training.Leads and integrates the monitoring, measurement & reporting on the status of the financial crime risk governance program to internal & external stakeholders.Includes communication with key stakeholders on actionable results of critical analysis of key controls and trends impacting Personal and Commercial Banking.Leads the management of governance meetings and maintenance of governing body mandates, oversight, and approval guidelines.May provide specialized support for other internal and external regulatory requirements.Provides input into the planning and implementation of ongoing operational programs in support of the financial crime risk framework.Leads/participates in the design, implementation, and management of core business/group processes.Administers and maintains financial crime risk program activities in adherence to all policies, procedures, and established processes.Identifies potential risk situations/ impacts, and make recommendations or escalates to the manager, as per guidelines.Develops and maintains in-depth knowledge of business and related risk management requirements and legislative/ regulatory directives and guidance.Builds effective relationships with internal/external stakeholders e.g., business stakeholders and Corporate Support Areas (CSAs) in providing 'second line of defense' financial crime risk management support.Analyzes data and information to provide insights and recommendations; includes identification of risk impacts for new processes and workflows related to initiatives.Maintains tools and templates for financial crime risk programs (e.g., AML Legislative Compliance Program), as required.Act as first point of contact for incoming business queries related to AML. Provide effective challenge to problem statements and potential solutions.Provide guidance and recommendations to the business in consideration of the PCMLTFR, Enterprise AML Program, and business polices and risk appetite by maintaining a risk-based approach.Work with stakeholders and use in depth business knowledge and data of its customers, channels, and products to appropriately conduct risk assessments.Work collaboratively with leadership and the team to create efficiencies and identify opportunities to increase productivity.Able to work independently and with agility to change course and demonstrate strong risk management in a rapidly changing regulatory environment. Able to maintain Satisfactory Audit Results by working with key stakeholders and business in identifying any program gaps and completion of BAU activities.Manage and support downstream impacts to AML Program requirements due to changes and new guidance introduced BMO Compliance.Able to take initiative in identifying opportunities to get exposure to new challenges and different work streams to gain further knowledge and understanding of overall AML Risk and its impact at the enterprise level.Demonstrate leadership to ensure AMLO P&BB team serves as key leading stakeholders in model development, change review, and strategic priorities; ensuring team SME is leveraged in any model related decisions and changes as it pertains to second line oversight and challenge.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.In-depth knowledge of financial crime risk management practices.In-depth knowledge of the designated business / product portfolio.In-depth knowledge of regulatory requirements.In-depth knowledge of quantitative techniques and economic capital methodologies.In-depth knowledge & experience with risk policy frameworks; quality control / testing frameworks.Deep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Compensation and Benefits:$68,000.00 - $126,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Electrical Project Manager
Fed Manutech, Montreal, QC
Hello, I'm Marine, Recruitment and Business Development Consultant with Fed Manutech, a recruitment firm specializing in engineering and manufacturing. I work on two types of recruitment: temporary and permanent in the Greater Montreal area. Our team, experts in these fields, speak your language and work in your world.Bonjour, je suis Marine, Conseillère en recrutement et Développement des affaires au sein de Fed Manutech, cabinet de recrutement spécialiste du recrutement sur les métiers du génie, ingénierie et manufacturiers. J'interviens sur deux types de recrutement : temporaires et permanents dans la région du Grand Montréal. Notre équipe, experte sur ces métiers parle votre langage et évolue dans votre univers.Your function: I'm looking for an Electrical Project Manager for my client, a specialist in industrial machinery manufacturing on Montreal's South Shore. This is a permanent position, 40 hours a week, in hybrid mode. Reporting to the Engineering Manager, you will be responsible for the following tasks : -Analyze and submit technical proposals (specifications, test protocols, etc.) based on customer requirements. Manage the day-to-day progress of tasks required to complete projects or requests for quotations. -Communicate and coordinate actions and meetings to ensure that projects under your responsibility progress efficiently. -Provide technical support to sales and make occasional visits to customers. -Participate in a number of local and international exhibitions to keep abreast of new developments in the field. -Participate in the design or improvement of products, processes, tools and procedures required for electrification projects.Your professional skills: - Effective management of priorities, projects and deadlines; - Excellent analytical, synthesis and problem-solving skills; - Mobilizer, team player, trainer and communication skills; - Customer satisfaction and quality orientation. Your profile: - BAC in electrical engineering / DEC ) in electrical engineering or mechatronics; - Minimum 5 years' experience as an electrical engineering project manager; - Good oral and written English, bilingual French - Salary: From $90k and up depending on experience - Flexible work schedule: Arrival between 7 a.m. and 9 a.m. - until 4 p.m. to 6 p.m. and possibility of telecommuting. - Summer schedule - Group insurance program - Continuing education program and reimbursement of professional dues - Employee assistance program - Two private training rooms with kinesiology services -Family outdoor center reserved for employees - Many social and cultural activities. Electrical Project Manager
Account Manager - Subsurface Technologies Equipment & Survey/Construction Supplies - Montreal
Cansel, Montreal, QC
Who we are? Cansel Helps clients capture, transform and manage data leading to increased field to finish efficiency and profitability. Position Summary Cansel is currently seeking an Account Manager on our Subsurface Technologies team (pipe locating & camera inspection) in Montreal.You will be responsible for consulting and selling Radiodetection & Pearpoint equipment, pin finders, laser levels & survey/construction consumable supplies (prisms, tripods, safety vests, marking paint, flagging, etc.) to our potential and existing customers, in the utility, municipal, contractors, land surveyors, engineers, construction & mining segments. One of your key goals will be to help ensure your customers growth & success.Your time will be spent conducting face to face client meetings and performing site demos within your territory to your named accounts and prospecting for new ones. You will also be using your time to sell consumables through outbound telephone calls & e-mail. In this role, you will... Strategic Sales:• Research and probe to gain a good understanding of customer’s needs and make product and service recommendations.• Conduct outbound telephone sales and correspond through e-mail• Conduct outside calls and Demonstrations to potential and existing customers• Participate in strategic account sales programs• Understand, position, and sell the full consumable portfolio of Cansel offerings (cross-selling)Business Development:• Perform sales business development from an existing customer portfolio• Explore new growth opportunities to meet or exceed revenue targets• Manage existing accounts and achieve forecasted revenue targets• Work closely with the Remote Sales Manager and Territory Sales Team to identify opportunities and engage the appropriate resources to develop them• Work with the Sales Team on campaign-based projects• You will be part of the named accounts team collaborating with our Customer Service Team and Outside Sales Professionals• Maintain excellent customer service relations and activity records in Salesforce (CRM) About you... As a member of the Cansel Sales Team, the Account Manager should possess the following qualifications to be successful:• Experience with Pipe & Cable Locating and or Camera Inspection• Strong desire & genuine interest in our customers’ business• Strong customer service, interpersonal communication, & telephone skills• Strong ambition to meet and exceed revenue targets• Ability to foster strong workplace relationships to create a positive work environment• Able to travel within your territory & do overnight sales trips when required• An energetic, initiative-taking individual able to work within a team environment and possesses the ability to work with minimal supervision• Ability to multi-task and prioritize work activities appropriately while remaining calm and upbeat in and at times fast paced• Have good time management skills Bonus points • Field experience in general underground infrastructure• Mechanical aptitude• Knowledge of computer information systems, including Salesforce, Microsoft Office, or similar systems• Previous Sales or Customer Service Experience an asset Why choose us? In addition to the strong growth culture of the company, Cansel offers:1. Competitive compensation package.2. Uncapped Commission incentives for the sales team.3. Flexible extended health and dental benefits program.4. Group Life, Short term Disability, Long Term Disability, AD&D, and Critical Illness Insurance5. Access to Virtual Medical Care6. Access to Virtual Mental Health Services7. Employee Assistance Program (EAP)8. Access to on-line pharmacy9. Employee Share Ownership Plan10. Company vehicle program for Sales Reps.11. Peer to Peer Recognition Program12. Employee Referral Program.13. Book Club program (we will buy any book that you feel would be beneficial to assist in your professional development).14. Exclusive discount offers on shopping, sports, movies, travels and more through Perkopolis.15. Preferred rates on some gym memberships.16. Generous long service reward program.17. Access to Luxury Corporate vacation properties18. Scholarship Program for Employee’s Children19. Corporate Fundraising events
Manager, Customer Insights & Reporting
BMO Financial Group, Toronto, ON
Application Deadline: 04/29/2024 Address: 33 Dundas Street West Job Family Group: Data Analytics & Reporting The Manager, Customer Insights and Reporting is responsible for the development, production, and ownership of customer metrics and reporting across Personal banking. The individual will have an end-to-end project accountability. Beginning with understanding the business KPIs, they will leverage expertise in process design to determine an efficient and optimal process for delivering reporting results. Development will include structuring the data flow and setting up automation. Ownership will continue post-implementation and include investigations, improvements, and partner relations. Key Accountabilities Analytic Capabilities & Critical Thinking Understand business KPIs, and relevant drivers and factors that can help reach business objectives. Internalize and understand the larger context of customer data elements and leverage a strong awareness of how customer and account attributes intersect. Analyze large, complex datasets (from multiple sources both structured and unstructured) to drive insights and recommendations. Be a practitioner of data best practices including QA, stable design, code optimization, and automation techniques. Design and improve production and ad-hoc reporting processes with the goal of optimizing consumption and performance. Design and Delivery of Performance Reporting and Dashboards Responsible for performance measurement reporting and visualization that monitors overall and incremental impact of customer growth in quantity and quality. Lead the definition, creation and maintenance of standardized dashboards and performance reporting for Customer Insights and business partners. Refine design proposals in collaboration with various stakeholders in Personal banking. Apply thoughtful consideration to the best way to present complex materials in a consumable way. Create new analyses and/or tools that deliver customer insights that enable business users to further their objectives. Leadership and Relationship Management Work collaboratively with other analytics teams and business subject matter experts to refine personal understanding and ensure consistency in reporting and design. Establish and communicate standards for accurate business requirement, technical specification and work process documentation associated with our metrics and reporting. Engage with business partners to ensure needs are met, update on delivery status, and provide transparency and clarity to results. Leverage consultative skills and knowledge of best-practices to provide guidance and consultative sessions with partners to share insights and recommendations rooted in data. Use these sessions to flag potential areas for deeper investigation, growth, or prioritization. Consult with and deliver results to partners within tight time constraints that consistently meet or exceed their expectations. Risk Management Ensure measurement reports meet governance and risk policies and identifying opportunities and solutions for continuous improvements Cross Functional Relationships This job requires the incumbent to interact with the following groups and/or processes in BMO FG and relevant external stakeholders: Managers and Senior Managers of Line of Business including: Analytics Centre of Excellence and all associated teams within Canadian P & C Product groups Customer Marketing NA Channels Technology and Operations P&C Distribution - Sales & Service Divisions and North American Contact Centres Knowledge & Skills Knowledge BS/BA in Commerce, Finance, Statistics, Quantitative methods, Math, Computer Science, Marketing, or similar. 3+ years of applicable experience. Strong foundation in data and analysis. Ability to pull data from multiple sources and formulate comprehensive and actionable reports Strong analytic and pattern recognition to connect causal factors and form hypotheses. Skills Expert proficiency in SQL, Excel, PPT. Proficiency in SAS EG coding. Strong communication skills (verbal & written); ability to provide concise, clear reporting, actionable analysis and presentations. Ability to interact with all levels of end users and technical resources. Experience in data visualization preferred, including visualization software such as Power BI, Microsoft Reporting Services, Spotfire or Tableau. Creative problem-solving skills A can-do attitude and passion for analytics including the insight and value it can provide. Self-motivation and the capacity to work under pressure and tight deadlines. Proven ability to self-check work to ensure results are error-free Ability to plan, organize and work on multiple tasks simultaneously Technical experience working in analytical software, and business software (Excel, PowerPoint, Word) Compensation and Benefits: $68,000.00 - $126,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Bylaw Enforcement Manager
The City of Surrey, Surrey, BC
Overview As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city-and their careers-forward. Build a City. Build a Future at the City of Surrey. Employment Status Exempt - Regular Full-Time Scope Reporting to the Director, Bylaw Services, the Bylaw Enforcement Manager leads a dedicated team of Bylaw professionals who provide a diverse range of support, information, and enforcement services to the Surrey community. This pivotal role entails overseeing Bylaw Enforcement operations and various initiatives aimed at enhancing citizen engagement and awareness in areas such as distressed properties, recovery homes, graffiti, etc. Ensuring the safety and efficiency of operations, while identifying integrated service opportunities for the City of Surrey is a primary responsibility of the Bylaw Enforcement Manager. Responsibilities • Lead and supervise a team of Bylaw professionals, fostering a culture of collaboration, accountability, and service excellence. • Oversee Bylaw Enforcement operations and other relevant initiatives. • Monitor program effectiveness and efficiency, making adjustments as necessary to meet community needs and objectives. • Research, plan, and implement initiatives to optimize the City's response to issues such as distressed properties, recovery homes, and graffiti, etc. • Ensure compliance with municipal bylaws and regulations through proactive enforcement measures and public education campaigns. • Collaborate with City staff, community stakeholders, residents, and local organizations to address concerns, promote compliance, and foster positive relationships. Qualifications • Diploma in a related field combined with a minimum of 8 years' experience in a similar work environment, with a minimum of 2-4 years of team leadership experience; or an equivalent combination of education and experience; • Previous experience in bylaw enforcement, community policing, or related field. • Excellent communication, interpersonal and conflict resolution skills. • Sound knowledge of municipal bylaws, regulations, legal procedures, and other applicable provincial and federal legislation. • Ability to analyze complex issues, develop effective solutions, and implement strategies to achieve objectives. • Experience supervising/managing staff in a unionized environment. • Demonstrated alignment with the City's values of Community, Innovation, Teamwork, Integrity, and Service. • Ability to pass a criminal record check. • A valid driver's license with a safe driving record. Other Information Pay Grade: M2 - $104, 807 - $123, 302. Learn more about the City of Surrey's Recruitment Process and tips on how to prepare for the interview on CityNet or by clicking here ! Conditions of Employment This position requires completion of a Police Information Check. Successful applicants must provide proof of qualifications. Closing Date This job will be posted until filled. Our Values Integrity - Service - Teamwork - Innovation - Community
Construction Project Manager - Hospital Renovations
Michael Page, Toronto
Project Manager's Main Duties and Responsibilities include:Oversees total construction effort to ensure project is constructed in accordance with design, budget and scheduleManage daily operations for multiple projects at onceResponsible for overall project performance and reporting in areas including, but not limited to safety, cost/budget, schedule, quality and project statusAssists the project superintendent and field workforce to establish and maintain our strong safety culture and environmental programsMonitors project performance, schedule, costs, equipment, manpower, materials, safety and environment, and quality controlConducts site tours, including safety inspectionsMentors, coaches, supervises and assesses performance of direct reports and other team membersOversees project from start to closeoutMPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants5-10 years of construction experience with a General ContractorExperience overseeing multiple institutional renovation/interior fit-out projects valued between $5M - $20MSpecific experience in health care/hospital renovation in a project manager positionPost secondary education in a construction related discipline. Excellent verbal and written communication skillsFamiliar with project management and estimating software programsExtensive knowledge on cost reporting
Sr. Client Delivery Manager - ECS
SAP, Toronto, ON
We Help the World Run Better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! About the Team Customer Delivery Engagement (CDE) organization is the global team within SAP Enterprise Cloud Services organization overseeing all aspects of the Customer Engagement from the point of sale throughout the entire lifecycle and providing commercial, project, and technical operations expertise. They deliver fixed-scope, proactive and outcome-based services across the entire SAP software stack to SAP's RISE customers. The CDE team combines all customer-facing roles inside ECS and presents SAP as "One Voice" through coordinated communication at all levels to our clients, internal and external stakeholders. We are dedicated to customer centricity, client intimacy and support of client lifecycle management. We create a stable foundation for our customers' IT operations and support customers on their digital transformation journey to the intelligent enterprise based on S4/HANA. With continuous access to our expertise and the broader SAP expert network, our customers can take advantage of the latest technologies to support continuous business innovation. SAP CDE helps customers accelerate their innovation adoption, delivering the flexibility to adapt to business changes, rapidly implement technologies and standardize and optimize operations of SAP centric solutions. The mission of the CDE Organization is to maximize the customer success by helping to manage complexity, ensure stable operations, mitigate risk and lowering total cost of operation, support customers on their journey to the intelligent enterprise powered by S4/HANA and releasing investment as well as customer resource capacity for innovation. The Role Our Client Delivery Managers (CDM) work in close collaboration with the Technical and Project teams to serve our customers and provide quality remote and on-site services and activities to fit the customers' needs and complexity. After initial contract execution, the CDM is the primary SAP ECS contact for the client and assumes end-to-end accountability of the engagement and is responsible for the delivery and performance of the contracted ECS services. CDMs act as a partly onsite trusted advisor who grows the business by developing and supporting growth of the client relationship for SAP ECS. The CDM cooperates closely with the customers' technology and business stakeholders and is the voice of the client within SAP and recognized as the escalation point for all issues with regards to the ECS engagement while cooperatively planning and coordinating ECS-related requests. The CDM is also in contact with customer's Management / C-Level and acts as trusted advisor who grows the business by driving the client's digital transformation and generating higher customer value. The CDM shares monthly / quarterly reporting on the Service Level with the customer and advises on new services or other developments within SAP Enterprise Cloud Services that increase the business value for the customer. The CDM role has variations depending on the customer's contract type. CDM Responsibilities • Develop a strategic engagement with your client to establish client focus on the core of the services delivered. • Continuously increase client trusted advisor relationship with executives and key stakeholders • Demonstrate accountability as the single orchestrator for end-to-end delivery. • Set up the engagement, manage all engagement delivery lifecycle phases after contract signature (on-boarding, transition, stabilization, operations, off-boarding) • Ensure operational excellence on contract administration supported by ECS functions (profitability reporting, invoicing, credits, penalties etc.) • Create and maintain service plans for each customer to proactively manage operational risk and ensure customer adherence to save on costs resulting from unforeseen outages • Identify service improvements and delivery opportunities and realize the value for the client • Track and report on business growth and upsell throughout the entire engagement lifecycle • Expected to spend up to 20% of time onsite at client location Education and Qualifications/ Skills and Competencies • Bachelor's degree required; advanced degree preferred in Business Administration, Computer Science, Technical Engineering, Economics, or related field • SAP Basis, technology and/or functional knowledge are very important • Technical infrastructure know-how and technical understanding of virtualized system landscapes is critical for this role • Strong project management skills & customer-facing experience • Strong ability to translate between technical and non-technical audience with confidence • Strong engagement management, relationship building and de-escalation skills • Excellent presentation, communication, and moderator skills • High competency in multi-tasking and ability to manage multiple engagements in parallel • Accustomed to working in an international and global virtual matrix organization • Experienced in area of IT service providers and managing outsourcing engagements • Understanding of SAP's cloud business, cloud and hybrid infrastructure and cloud operation processes • High proficiency in English. Additional languages are a big plus • Knowledge and certifications in standards and methodologies for SAP IT operations (e.g. SAP CCoE, ITIL V4 Foundation or Expert Level, Run SAP standards, Solution Manager ALM) are beneficial • Certification in project management methodology (e.g. PMP) is beneficial Work Experience • 4-6+ years' experience in project management or SAP Operations • 4-6+ years' experience in a customer-facing role • 8+ years' experience in SAP Basis and/or infrastructure operation/development is preferred/desirable #SAPECSCAREERS We Build Breakthroughs Together SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together. We Win with Inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 88,700-185,400 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAPNorthAmericaBenefits.com Requisition ID: 386437 | Work Area: Information Technology | Expected Travel: 0 - 20% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid Requisition ID: 386437 Posted Date: Apr 11, 2024 Work Area: Information Technology Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 20% Location: Toronto, ON, CA, M5K 1B7
Area Supervisor
Equest, Kamloops, BC
Under general direction, this position is responsible supervising all aspects of operations for the Multi-Utility services within their assigned operations area. They oversee,coordinate and perform maintenance activities using Lucity, as well as monitoring and enhancing system performances of the various utility operations within the area portfolio. With the assistance of Operators that report directly to this position, the goal of the Area Supervisor is to maximize the availability and reliability all the utilities in their jurisdiction, as well as ensure customer satisfaction and operational excellence within their operational area.Reports toArea ManagerLocationKamloops, BCCompensation$88,000 - $124,000 yearly salaryWho we areWater is the common thread that connects us all. We deliver vital, safe and reliable services which enable our communities to thrive.Through infrastructure investment and Operational Excellence, we safeguard our natural resources for today and future generations. We've got this!The Nexus Water Group team has an opportunity for a skilled Area Supervisor in Kamloops, BC. Under general direction, this position is responsible supervising all aspects of operations for the Multi-Utility services within their assigned operations area. They oversee, coordinate and perform maintenance activities using Lucity, as well as monitoring and enhancing system performances of the various utility operations within the area portfolio. With the assistance of Operators that report directly to this position, the goal of the Area Supervisor is to maximize the availability and reliability all the utilities in their jurisdiction, as well as ensure customer satisfaction and operational excellence within their operational area.What you'll doSupervises, maintains, monitors, adjusts, and controls the process flow of Multi-Utility systems in their area portfolio, to ensure safe and efficient operation and compliance with internal safety requirements, contractual obligations, external policies, codes, regulations, and laws. Monitors and evaluates multi utility system performances against safety, environmental, efficiency and availability objectives. Determines operational performance baselines and performs investigations or corrective actions where necessary to optimize performance. Ensures the completion of preventative, corrective and predictive maintenance by assigning, supervising, and participating in the associated activities using the Lucity computerized maintenance management system (CMMS). Directs and supervises staff, participating in recruitment, selection, orientation, training and evaluation of employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities Leads and supports the development of safety documentation such as OERPs, SJP, SWPs, ERP and SOPs Performs Site Hazard Assessments, Job Hazard Assessments, Field Level Hazard Assessments and site inspections. Regularly monitors all equipment and multi utility systems in their service area on site, and via the VT SCADA and or Apogee systems to ensure equipment, plant and systems are operating correctly Oversees and participates in preventative, predictive and corrective maintenance activities performed by Corix operators and external contractors and oversee use of CMMS system. Identifies and reports performance issues and take corrective action to prevent injuries, financial loss, reduction in utility availability/reliability and system failure. Oversees and participates in emergency first response as required. Assists with P&L budget management, forecasting and inventory controlWhat you'll bringExperienceMinimum 5 years' experience of district energy and or water, wastewater and utility operations. Minimum 3 years' experience in a supervisory or management role. Education, Certification and LicensesEOCP Water Operator 3, and or Wastewater Operator 3 would be an asset Valid driver's license; must be able to provide driver's abstract. Knowledge, Skills, and AbilitiesValid driver's license; must be able to provide driver's abstract. Confined Space Awareness First Aid Level I Proficiency in Microsoft Office programs Ability to provide advice to staff to resolve issues and problem situations. Ability to supervise and direct the work of a support or technical work unit.Additional Information:Some travel required, including visits to working plants and construction sites.What we offerExtended Health Benefits: We offer our employees extended health and dental coverage that is flexible to meet your unique needs. This can include chiropractic, massages or therapy Employee Assistance Program (EAP): EAP is readily available to new employees on Day 1, giving you access to resources pertaining to confidential support services. Some examples include mental health, relationship/marital conflicts, and legal and financial issues Sick Hours: We offer 15 sick days that you start accruing on day 1 to ensure that you are taking care of your wellbeing without having to worry about getting paid Flexible Work: We are flexible when it comes to meeting your needs in terms of work location. We welcome flexible work options to support your needs RRSP Program: We believe in investing in your future. We match your RRSP contributions up to 5%. Technology in the Workplace: Access to most recent computer applications like Microsoft Suite, Video Conferencing tools and utilizing tablet, laptop and/or mobile device Grow with us: If you are interested in further developing your skillset within the role, we offer tuition reimbursements for any certification/licensing/self-development that you would like to explore. Employee Resource Groups (ERG): ERGs are voluntary employee groups that form based on shared characteristics or backgrounds and are sponsored by the organization.Nexus Water Group an E-Verify participating employer.People Focused and Inclusive CultureWe attract and develop connected, high performing people of diverse background, ethnicities and experiences, who achieve their goals in alignment with our purpose, vision, and values. Creating an inclusive and respectful work environment where everyone is included and able to do their best work and feel as though they belong.We are is committed to providing an inclusive and accessible candidate experience. Accommodations are available upon request. We thank all candidates for their interest; however, only those shortlisted will be contacted.If you possess these skills and qualifications, we invite you to apply online in confidence at www.nexuswatergroup.comNWGCA
Assistant Branch Manager
BMO, London, ON
Application Deadline: 04/28/2024Address:377 Southdale Road WestThis role is a one year contractGuides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.Coordinates service requests and problem resolution processes to ensure accurate completion and follow-up that meets or exceeds customer expectations, or escalates for resolution.Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.Supports the Bank's community involvement and participates in community activities.Resolves customer related issues using knowledge of bank services, products, and processes.Fulfills sales and service activities for the customer in accordance with approved procedures.Provides input into area business and market plans to optimize new and existing business opportunities within the community.Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.Reviews results and performance measures against plans and standards (e.g. sales targets, service targets, referral targets) to address gaps and develop plans.Analyzes data and information to provide insights and recommendations.Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.Manages transactional outcomes for customer calls or defers to appropriate internal business groups.Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.Builds effective relationships with internal/external stakeholders.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with all legal and regulatory requirements for the jurisdiction.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed. Qualifications:Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.1-3 years of banking or customer service/sales or equivalent experience.Previous supervisory or management experience - preferred.General knowledge of retail banking products and services.General knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.Working knowledge of competitive marketplace and trends in product offerings.Working knowledge of branch operational processes and policies.Working knowledge of branch technologies, processes, and performance metrics.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Grade:5Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.