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Bilingual Investment Specialist - Mutual Funds - Outbound
BMO, Quebec, QC
Application Deadline: 06/27/2024Address:VIRTUAL61 - HomeRes - QC - BMOLanguage Requirements for role: Strong verbal and written language skills in both French and EnglishCertifications: Must have completed IFIC or CSC Work from home Availability to work between 10:00AM and 8:00PM EST Monday to Friday (37.5 hours per week)Understands customer needs and provides wealth and investment-related sales and service to BMO customers or prospects. Advises customers on wealth and investment strategies and products that meet customer's objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups as needed.Primarily outbound calls to customers to look proactively for opportunities to enhance customer experience by providing products that meet investment needs. There is the potential to take inbound calls should market conditions warrant it.Stays abreast of consumer needs, industry trends and best practices, and the regulatory environment as it relates to the products and services provided.Provides professional quality sales and service for customer and prospect inquires, issues and requests.Probes to understand customer needs and advises them through their unique investment needs.Achieves sales targets with a focus on relevant investment products.Manages all transactional outcomes of customer contacts or refers to appropriate internal business groups.Escalates complex or unresolved customer situations to senior managers as required.Performs any required documentation after completed customer interactions to ensure customer's requests are accurately processed.Maintains current knowledge of investment markets, practices, and trends and integrates into customer conversations in a professional manner.Integrates marketing promotions and programs into customer conversations where appropriate.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.High school diploma or equivalent work experience.Knowledge of competitive market place trends and product offerings.Knowledge of BMO Investment / BMO InvestorLine products and services.Completed Canadian Securities Course (CSC) or IFIC course / IIROC licensed as an Investment RepresentativeSome understanding of Risk Management & Compliance.Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:4Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
ADMN O 18R - Business Application Analyst
BC Public Service, Surrey, BC
Posting Title ADMN O 18R - Business Application Analyst Position Classification Administrative Officer R18 Union GEU Work Options Hybrid Location Multiple Locations, BC CA (Primary)Prince George, BC V2N4P7 CARichmond, BC V7C 4M9 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CASalary Range $64,123.59 - $72,674.35 annually Close Date 5/2/2024 Job Type Regular Full Time Temporary End Date 4/4/2025 Ministry/Organization BC Public Service -> Citizens' Services Ministry Branch / Division Real Estate Business Services/Real Property Division Job Summary A great opportunity to take the next step in your careerThe Real Property Division serves over 30,000 public servants in the BC Public Service and many more in the broader public sector. Our work includes facilities management, workplace design and management, and real estate servicesThe Business Application Analyst serves as the primary point of contact for users seeking technical assistance and support within the Real Property Division (RPD) of Citizens' Services. The Business Application Analyst, as part of the RPD's Service Desk Team, triages, diagnoses, and resolves technical issues promptly to minimize downtime and ensure the smooth operation of systems and services.Job Requirements: Diploma in business or public administration or program related area, and two (2) or more year's relevant experience*. An equivalent combination of education and experience may be considered (e.g. No diploma and four (4) or more years of relevant experience*) Relevant experience* must include: Experience with end-user software troubleshooting, remote desktop assistance, and general technology support. Experience in end-user documentation, standard operating protocol documentation, and instruction videos and FAQ documents. Experience in working collaboratively with various partners on business process change projects. Experience with business applications including user support, data integrity, administrative functions, troubleshooting and user acceptance testing. Preference may be given for: Experience in using Jira Service Management. Experience supporting IM/IT projects with multiple interdependencies including major business transformations, strategic communications, and the oversight of system integrators. Provisio/Willingness Statement: Travel may be required when operational needs arise. Successful completion of security screening requirements of the BC Public Service, which may include a criminal records check, and/or Criminal Records Review Act (CRRA) check, and/or enhanced security screening checks as required by the ministry (Note: It is important that you read the job posting carefully to understand the specific security screening requirements pertaining to the position). For questions regarding this position, please contact [email protected] .About this Position: This is a temporary opportunity until April 4, 2025 Flexible work options are available; this position may be able to work from home a few days a week subject to an approved telework agreement. The position headquarters will be Victoria, Vancouver, Richmond, Surrey or Prince George An eligibility list may be established to fill future permanent and/or temporary vacancies across the Ministry of Citizens' Services. To learn more about these B.C communities you can click on the Hello BC link here! Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply:Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO- Please do not submit a cover letter as it will not be reviewed.Resume: YES- A resume is required as part of your application, however, it may not be used for initial shortlisting purposes. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES- You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information:A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services
ADMN O 21R - Project Management Analyst
BC Public Service, Agassiz, BC
Posting Title ADMN O 21R - Project Management Analyst Position Classification Administrative Officer R21 Union GEU Work Options Remote Location Abbotsford, BC V2S 1H4 CAAgassiz, BC V0M 1A0 CABella Coola, BC V0T 1C0 CABowen Island, BC V0N 1G0 CABurnaby, BC V3J 1N3 CABurns Lake, BC V0J 1E0 CACastlegar, BC V1N 4P5 CAChetwynd, BC V0C 1J0 CAChilliwack, BC V4Z 1A7 CACoquitlam, BC V3K 7B9 CADelta, BC V4L 2M1 CAFort Nelson, BC V0C 1R0 CAGibsons, BC V0N 1V7 CAHope, BC V0X 1L0 CAKamloops, BC V2H 1B7 CAKelowna, BC V1Z 2S9 CAMaple Ridge, BC V4R 2S1 CAMission, BC V4S 0A2 CAMultiple Locations, BC CA (Primary)Nanaimo, BC V9T 6L8 CANelson, BC V1L 6K1 CANew Westminster, BC V3M 6H8 CANorth Vancouver, BC V7P 3M7 CAPemberton, BC V0N 2L0 CAPenticton, BC V2A 8X1 CAPitt Meadows, BC V3Y 2P8 CAPrince George, BC V2N4P7 CASaanichton, BC V8M2A5 CASquamish, BC V8B 0H3 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CAWhite Rock, BC V4B 4M2 CASalary Range $69,760.70 - $79,322.69 annually Close Date 5/9/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Social Dev & Poverty Reduction Ministry Branch / Division Information Services Division Job Summary Bring your strong administrative experience and superior organizational skills to thisprogram assistance positionThe Information Services Division are technology leaders, planning and delivering successful solutions with information management and information technology (IM/IT) services to both the Ministry of Social Development and Poverty Reduction and the Ministry of Children and Family Development. The division also provides IM/IT resource planning, decision-making, project and issues management, security and privacy functions, and desktop support. Our guiding principle is to promote a service delivery culture that is respectful, fosters positive relationships, and promotes creative problem solving with all our staff and partners in the Social Sector.To manage a medium-term project or several smaller scope projects with significant internal impact to the business. Accountable for defining and controlling all project activities to ensure delivery within scope, schedule, budget, and specified quality.Job Requirements: Bachelor's degree in project management, business administration, public administration, or a related field and 1 year of *related experience; OR Diploma in project management, business administration, public administration, or a related field and 2 years *related experience; OR Certificate or coursework in project management or a related field and 3 years *related experience; OR An equivalent combination of education and *related experiencemay be considered. * Related experience must include each of the following: Experience managing projects and/or project components. Experience directing the work of contracted and staff resources. For questions regarding this position, please contact [email protected] .About this Position:Remote work is allowed, this position can work up to full time from their home in British Columbia subject to an approved telework agreement. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.An eligibility list may be established.Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.This is your opportunity to build your career and to gain a better understanding of all the public service has to offer, such as competitive employee benefits , amazing learning opportunities and a chance to engage in rewarding work with an award winning employer. The BC Public Service encourages a healthy work/life balance that enables you to take advantage of the community and surrounding area in which you live. For more information, please visit What The BC Public Service Offers You. How to Apply:Your application must clearly demonstrate how you meet the job requ irements listed above. Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed. Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete. Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information:A Criminal Record Check (CRC) will be required. Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services
Financial Reporting, Officer
State Street, Toronto, ON
Who we are looking forWe are looking for bright, enthusiastic and hard-working individuals with a keen interest in learning about and accounting for complex investment transactions and structures in a dynamic, challenging and fast-paced work environment. Your success will be facilitated by the leading-edge technology infrastructure supported by well-developed procedures and controls. We offer you a challenging career in a rapidly expanding international company with a professional, yet casual, work environment. Why this role is important to usThe team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities.Join us if making your mark in the financial services industry from day one is a challenge you are up for.What you will be responsible forAs Financial Reporting Officer you will:Ensure the timely and accurate completion of client’s financial statements for all Canadian based mutual and institutional funds. The role involves coordinating and planning client deliverables and ensuring deadlines are met and quality standards are achieved. Responsible for all aspects of managing 2-4 staff including training and development, performance reviews and other items as required. Form and lead project teams in the creation of special reports to address specific client needs and internal reporting as required.Interact extensively with clients, to discuss deliverables and to help keep clients informed of market and regulatory changes that can affect their financial reporting.Oversee a number of client relationships and support the client service team as subject matter expert in Financial Reporting area.Review quarterly, semi-annual and annual financial statements for a variety of Fund structures and IFRS and NI 81-106 regulations.Manage external and internal audits.Review investment industry regulatory and accounting changes and produce client update, as required, to inform State Street’s clients of market and regulatory changes affecting their funds.Train staff and colleagues on changes in the regulatory and accounting environments.Lead and manage projects in the identification, design and implementation of process improvement opportunities.Participate in internal State Street committees as requiredAs required, supporting AVP, Financial Reporting in the completion of RFP and participate in sale presentation to existing clients and external prospects.What we value These skills will help you succeed in this roleExcellent communication and interpersonal skillsConfident and decisiveAmbitious and energeticStrong work ethic - flexible and adaptableCan-do attitude with high energySelf-motivated with a passion for learning and growthEducation & Preferred QualificationsUniversity/College degreeCPA/CFA designation preferred5-6 years experience in the investment fund industry with financial reporting experience requiredExperience in preparation and review of investment fund financial statementsExcellent PC skills (Microsoft Excel, Word and PowerPoint)Effective communication skills (oral and written)Superior attention to detail, time management and organizational skillsAbility to work independently, meet deadlines and work well under pressureKnowledge of Canadian Fund Reporting and Regulatory Environment requirements outlined under IFRS and NI 81-106About State StreetWhat we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.State Street is an equal opportunity and affirmative action employer.Discover more at StateStreet.com/careers
Commercial Banking Associate Intern/Co-op (Fall 2024)
TD, Surrey, BC
Type de rôle:Internship/Co-opSession de stage:Fall/Term 1Lieu de travail:Surrey, Colombie-Britannique, CanadaHoraire:37.5Détails de la rémunération :Nous avons à cœur d’offrir une rémunération juste et équitable à tous nos collègues. En votre qualité de candidat ou de candidate, nous vous encourageons à avoir une conversation franche avec votre recruteur et à poser des questions sur la rémunération, notamment les particularités salariales de ce poste.Description du poste:TD Commercial Banking provides financial solutions to North American businesses. Our broad range of products and services allows us to meet the needs of our clients in every sector, providing customized solutions to build a strategy that’s right for them now, and in the future. Our quest is to deliver a first- class business banking client experience and to be” The Better Business Bank” in North America. At TD, better business bankers have a strong background in business and finance as well as the specific products they are responsible to sell and service. They have keen insight into all their clients - their industry, products, finances and markets. Better business bankers demonstrate good judgment in people, businesses and markets based on education, experience, “gut instincts” and “street smarts”.This is an exciting introductory experience into the interesting and vital world of Commercial Banking. You will learn the fundamentals of commercial lending through financial analysis, risk management and industry analysis. This will give you the capability to work closely with a variety of mid -market businesses as they strive to successfully meet their individual and financial goals. Your business skills will be put you to the test in creating business proposals based on the diverse credit, deposits and cash management needs of your clients.Job RequirementsYou’re a well-rounded person who works well independently and as part of a team.You have a strong desire to learn, grow and succeed.You are working towards completing an undergraduate or graduate degree in business. Or perhaps you have another degree combined with work experience.Where you’re going:Your co-op term will include on-site coaching in one of our commercial units. Your future career path in TD Commercial Banking can include a variety of challenging roles in sales, relationship management, and risk management.Additional Details:This position is a 4-month work term and will commence September 3rd - December 20th, 2024.Applications must include a transcript, cover letter (one letter-sized page or less) and a resume (maximum of 2 pages).We welcome all applications; however, we will only contact qualified candidates chosen for an interview. Thank you for your interest.TD requires employees to reside in the country where the role is located, irrespective of remote working arrangementsÀ propos de nous La TD est un chef de file mondial dans le secteur des institutions financières. Elle représente la cinquième banque en Amérique du Nord de par son nombre de succursales. Chaque jour, nous offrons une expérience client légendaire à plus de 27 millions de ménages et d’entreprises au Canada, aux États-Unis et partout dans le monde. Plus de 95 000 collègues de la TD mettent en commun leurs compétences, leur talent et leur créativité au service de la Banque, des clients qu’elle sert et des économies qu’elle appuie. Nous sommes guidés par notre vision d’être une meilleure banque et par notre objectif d’enrichir la vie de nos clients, de nos collectivités et de nos collègues. La TD est une entreprise profondément engagée à être une leader en matière d’expérience client. Voilà pourquoi nous croyons que chaque collègue, peu importe son secteur d’activité, est en contact avec la clientèle. En parallèle de l’évolution de nos activités et de notre stratégie, nous innovons afin d’améliorer l’expérience client et de créer des capacités pour façonner l’avenir des services bancaires. Que vous ayez plusieurs années d’expérience dans le secteur bancaire ou que vous commenciez tout juste votre carrière dans le domaine des services financiers, nous pouvons vous aider à réaliser votre plein potentiel. Vous pourrez compter sur nos programmes de formation et de mentorat et sur des conversations sur le perfectionnement et le leadership pour réaliser votre plein potentiel et atteindre vos objectifs. Notre croissance en tant qu’entreprise rime avec la vôtre. Notre programme de rémunération globaleNotre programme de rémunération globale reflète les investissements que nous faisons pour aider nos collègues et leur famille à atteindre leurs objectifs en matière de bien-être mental, physique et financier. La rémunération globale à la TD inclut le salaire de base, la rémunération variable et bien d’autres régimes clés, comme des avantages sociaux en matière de santé et de bien-être, des régimes d’épargne et de retraite, des congés payés, des avantages bancaires et des rabais, des occasions de développement de carrière et des programmes de récompenses et reconnaissance. En savoir plusRenseignements supplémentaires :Nous sommes ravis que vous envisagiez une carrière à la TD. Sachez que nous avons à cœur d’aider nos collègues à réussir dans leur vie tant personnelle que professionnelle. C’est d’ailleurs pourquoi nous leur offrons des conversations sur le perfectionnement, des programmes de formation et un régime d’avantages sociaux concurrentiel.Perfectionnement des collègues Un cheminement professionnel particulier vous intéresse ou vous cherchez à acquérir certaines compétences? Nous tenons à vous mettre sur la voie de la réussite. Vous aurez des conversations régulières sur le développement de carrière, le perfectionnement et le rendement avec votre gestionnaire. Une variété de programmes de mentorat et une plateforme d’apprentissage en ligne seront également à votre disposition pour vous aider à ouvrir de nouvelles portes. Que vous ayez à cœur d’aider les clients et souhaitiez élargir votre expérience ou que vous préfériez coacher et inspirer vos collègues, sachez que la TD propose un grand nombre de cheminements professionnels et qu’elle s’engage à vous aider à relever les occasions qui vont dans le sens de vos objectifs.Formation et intégrationNous tenons à nous assurer que vous disposez des outils et ressources nécessaires pour réussir à votre nouveau poste. Dans cette optique, nous organiserons des séances d’intégration et de formation.Processus d’entrevue Nous communiquerons avec les candidats sélectionnés pour planifier une entrevue. Nous ferons notre possible pour communiquer par courriel ou par téléphone avec tous les candidats pour leur faire part de notre décision.Mesures d’adaptationL’accessibilité est importante pour nous. N’hésitez pas à nous faire part de toute mesure d’adaptation (salles de réunion accessibles, sous-titres pour les entrevues virtuelles, etc.) dont vous pourriez avoir besoin pour participer sans entraves au processus d’entrevue.Nous avons hâte d’avoir de vos nouvelles! Language Requirement:N/A.
ADMN O 24R - Senior Project Management Analyst
BC Public Service, Victoria, BC
Posting Title ADMN O 24R - Senior Project Management Analyst Position Classification Administrative Officer R24 Union GEU Work Options Hybrid Location Victoria, BC V9B 6X2 CA (Primary)Salary Range $76,071.18 - $86,658.48 annually Close Date 5/6/2024 Job Type Regular Full Time Temporary End Date 1/2/2026 Ministry/Organization BC Public Service -> Citizens' Services Ministry Branch / Division OCIO-Information Communication Technologies Job Summary A great opportunity to take the next step in your careerMINISTRY OVERVIEW Dedicated to making life better for British Columbians, the Ministry of Citizens' Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC , and delivers the digital face of government at www.gov.bc.ca . CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector. In addition, the ministry manages the Province's real estate assets, technology systems and equipment, and leverages procurement to increase business opportunities and create rewarding jobs that contribute to local economies and benefit individuals, families, and communities.A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best.JOB OVERVIEW To provide technical project management coordination functions for a variety of large-scale complex projects throughout the project management life-cycle (i.e. initiation, planning, execution, control and close-out). The position is directly accountable for assigned portions (e.g., sub projects) of larger projects as a project team member. Project management includes, but is not limited to, service on-boarding, negotiations support, and deal performance (i.e. tracking and analysing measures against indicators and reporting against objectives). The provision of other administrative support (i.e. Issue and Action Management, Contractual Obligation Follow-up and Document Control Process) is incidental to the job.Job Requirements:• Degree (or higher) in Business Administration, Public Administration or Project Management, or Project Management Professional Designation plus two (2) years' *related experience; OR • Diploma in above plus four (4) years' *related experience; OR • Certificate or completed coursework in Business Administration, Public Administration, or Project Management plus six (6) years' *related experience; OR • An equivalent combination of education and *related experience may be considered.*Related experience must include all the following: • Experience independently managing projects. • Experience in contract administration. • Experience directing the work of contracted resources. • Two (2) or more years' experience with the Microsoft suite manipulating and analysing data and preparing presentations. • One (1) or more years' experience with Microsoft Teams utilizing features and functions particularly Project for Teams. • Experience with Microsoft Project manipulating and analysing data. • Two (2) or more years' experience with SharePoint business analytics tools. • Two (2) or more years' experience managing and maintaining project artifacts such as decision log, issues log, risk register.Preference may be given to applicants with one (1) or more of the following: • A minimum one (1) years' experience working in the telecommunications/telecommunications regulatory industry in BC and/or federal telecommunications regulatory system. • A minimum one (1) years' experience with large value contract procurement or procurement policy development. For questions regarding this position, please contact [email protected] .About this Position: Currently there is one (1) temporary opportunity available until January 2, 2026, which may become permanent or extended. The position headquarters is Victoria. Flexible work options are available; this position may be able to work from home a few days a week subject to an approved telework agreement. An eligibility list may be established to fill future permanent and/or temporary vacancies across the Ministry of Citizens' Services. To learn more about these B.C. communities you can click on the Hello BC link here! Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services
Service Officer, Lending Services - Montreal, QC
Scotiabank, Montreal, QC
Requisition ID: 199168Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose of JobContributes to the overall success of the Lending Services business unit by ensuring specific individual goals, plans, initiatives and assigned tasks are executed/delivered in support of the team’s business strategies and objectives. Ensures all activities conducted witha high degree of accuracy followgoverning regulations, internal policies, and procedures. Is this role right for you? In this role you will:Champions a client-driven culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.Preparation and execution of intricate security and Business Banking documents to meet the requirements stipulated by the Bank’s policies and procedures to support the fulfillment of new and the ongoing maintenance, amendment and service activities of lending products & services (including instructions to lawyers, appraisers, and other contacts as applicable).Maintains up-to-date knowledge and understanding of relevant Commercial and Small Business products, processes, and policies, including completing internal training, and reviewing appropriate news items and publications.Participates as an active partner, and initiates changes by collaborating with stakeholders and business lines to resolve issues, remove roadblocks, reduce costs, and improve services.Responds promptly and effectively to service inquiries, concerns, and complaints from Banking partners, with the ability to: ➢ Resolve servicing issues and reduce business and client impact with managerial direction as required. ➢ Analyze situations and present sound recommendations and decisions to overcome any obstacles and escalating if required. ➢ Facilitate decision making processes by providing timely, meaningful, and easily available data.Understand how the Bank’s risk appetite and risk culture should be considered in daily activities and decisions.Contributes to the overall Pulse Score by championing opportunities to enhance the customer experience.Actively pursues effective and efficient operations of respective areas, while ensuring the adequacy, adherence to and effectiveness of business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, and the Scotiabank Code of Conduct.Champions a high-performance environment and contributes to an inclusive work environment.Perform other related duties as assigned. Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:Operates independently to execute the fulfillment and maintenance of Commercial and Small Business lending products & services within assigned authorities/limits.Reviews, assesses, and processes high volumes of standard/non-standard credit, service, and support customer transactions.Processing for deals (size and respective limits will vary subjected to segment and tasks).Acts as a dedicated subject matter expert providing timely resolution to clients and business partners on all Commercial and Small Business lending products, services, tools, systems, procedures, etc.Recognizes and identifies knowledge gaps and performance concerns and addresses/reports these observations through the appropriate escalation process.Taking responsibility for client and partner inquiries, concerns, or complaints and presenting solutions or alternativesBusiness Units supported include and not limited to: Commercial Banking, Small Business, Global Risk Management, Payments & Cash Management, Audit, Trade services, Scotia Leasing, Real Estate Banking, Client Services and Solutions, Cash Management Call Centre, and other units (as applicable).Provides national coverage between the hours of operation (7 a.m. - 8 p.m. Eastern Standard Time). Shifts may vary.Assist in identifying and implementing efficiency-focused improvements to operating procedures and/or systems to meet Bank regulations, operational effectiveness and overall process simplification Participates in cross-training to broaden skillsets across different areas. What you will be doingPost-Secondary Education Minimum of 2 years of relevant working experience (Commercial / Small Business) in Financial Services or related industry.Proven customer service skills, as well as flexibility to adapt to changing environments.Experienced and knowledgeable of Business Banking credit as it applies to the Corporate, Commercial and Small Business Bank’s policies & procedures, products & services, and security & collateral documentation.Strong knowledge and experience in the setup and execution of onboarding accounts, products & services, and loan/funding.Fluency in English and French (written & verbal) and Organizational Skills.Working knowledge of Microsoft Office (Excel, Word, and Outlook). Location(s): Canada : Quebec : Montreal Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
Manager, Operational Risk
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe Manager, Operational Risk Management of Global Wealth and Asset Management Canada, will be responsible for assisting the Operational Risk Officer of Global Wealth and Asset Management with their mandate to design, implement and execute an effective risk governance and management program, and with overseeing operational risk mitigation activities, within the Canadian Segment of the Global Wealth and Asset Management business.Among other duties, the successful candidate will assist the Operational Risk Officer of Global Wealth and Asset Management Canada with the following key responsibilities:Key Responsibilities:Support activities to facilitate the effective implementation of the operational risk framework in Global Wealth & Asset Management Canada. This will include the following:Conduct Risk and Control Self-Assessments: documentation of key risks and controls and development of action plans to remediate control gaps, as neededContribute to the development of Key Risk Indicators to track identified risksCollect, review and reconcile internal and external risk incidents/ loss events, ensure they are addressed timely, including root cause analysisContribute to the design and execution of scenario analysis for key risksIdentify emerging risks to strengthen risk oversightSupport change management; for new products, business initiatives and strategies and assess impact on the division’s risk profile.Develop close partnerships and provide value-added collaboration with business and functional leaders to ensure that key risks are properly identified, managed and mitigatedSupport the development and maintenance of Global Wealth & Asset Management level Risk Appetite Statements and associated metricsContribute to developing a strong risk culture and work with the business to reinforce accountability and transparency across the organizationProvide support for risk aggregation and reportingThe ideal candidate will have expertise in the asset management industry across various asset classes relevant to the division they support, which may include fixed income, equities, real estate, private debt, mortgages, derivatives, with knowledge of various vehicle types such as separate accounts, mutual funds and ETFs. In addition, the candidate will have significant experience in the design, implementation and/or execution of the Operational Risk Management framework for a large financial institution.The ideal candidate will possess the following attributes:A seasoned risk professional with a minimum 5 years of risk management, finance and/or audit experienceStrong working knowledge of the wealth and asset management industry and familiar with the current regulatory environment and the risks facing Financial Institutions’Proven expertise and knowledge of ORM concepts and practices (Risk and Control Self Assessments, Risk Indicators, risk events, scenario analysis)A strong moral compass and a commitment to high ethical standardsStrong collaboration and partnering skills and proven ability to develop effective working relationships with business and functional partners to influence decisionsStrong program and project management skills and ability to independently manage multiple, conflicting priorities and deliver a quality result within tight deadlines,A highly motivated and results-oriented individual with an established track record in building effective programs and transforming strategy into actionHighly developed business acumen with ability to synthesize complex information from various sources, identifying key points and issuesSolid analytical and creative problem-solving skills and the ability to motivate others to implement new solutionsExcellent verbal and written communication skills, including ability to articulate complex technical issuesAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$84,375.00 CAD - $151,875.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.