Overview of salaries statistics of the profession "Loss Prevention Physical Security Program Manager in Canada"

Position Summary: The primary purpose of this role is to execute the tasks necessary to drive sales, including freight flow, merchandise standards, inventory and replenishment procedures in all areas of the store. To provide sales support on the sales floor. Demonstrates a high degree of customer engagement and maximizes sales while effectively assisting customers. Provides guidance and training to associates as required on company initiatives, sales programs and product knowledge. This associate can assume authorized keyholder responsibilities (open and closing the store) as needed and can perform Manager on Duty shifts. Primary Responsibilities: MERCHANDISING AND REPLENISHMENT RESPONSIBILITIES • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. • Facilitates and/or participates in all cycle count processes as specifically outlined by company policies and procedures. • Accountable for the input and integrity of appropriate paperwork. Responsible to forward for approval to appropriate manager and/or home office. • Maintains and sustains an efficient filing system for all relevant paperwork as per company standards. • Prepares the daily printing of signage and price changes for all merchandise when required. • Assists in keeping the damaged products area clean and that items in need of shrink-wrapping are attended to in a timely basis. • Partners with management to prepare for inventory count(s), participates in the inventory taking process, and follows up on variances. • Responsible for the execution of the return to the vendor (RTV) process in the absence of the Receiver. • Where applicable, coordinates the recycling programs including toner, ink, batteries and electronics. • Provides guidance and training to associates as needed. GENERAL OPERATIONS • Ensures exceptional customer satisfaction and displays professionalism when assisting customers and associates in different areas of the store. • Takes opportunities to add-on sales to customers by using current selling techniques and company programs and coaches others to do so as well. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports. • Responsible for opening and closing the store as required. • Participates in the Manager on Duty program. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Accountable to understand general company policies and provide guidance to staff as needed. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. LOSS PREVENTION / PRIVACY • Follows proper store opening and closing procedures, including alarm checks and security walks. • Properly secures all assets and physical inventory and follows all loss prevention and key control procedures. • Responsible for the security (opening and monitoring of activity) of the receiving area and all lock ups within the store when requested by a manager. • Ensures understanding of and adherence to all privacy policies and procedures. • Assists in enforcing inventory related procedures to ensure SKU integrity and prevent shrink. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. This position may be required to verify bag checks when in the role of Manager on Duty. • Merchandising and Replenishment 80% • General Operations 15% • Loss Prevention/Privacy 5% Basic: • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership ability. • Ability to engage customers in a friendly and professional manner. • Capacity to communicate with customers effectively using a variety of mediums. • Ability to plan, organize and prioritize efficiently to effectively handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • One year of previously related experience is preferred. Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. • Conditions may cause physical discomfort due to exposure to variable temperatures in receiving and noise from delivery trucks, fumes from trucks, dirt and dust. Due to direct contact with delivery trucks, forklifts, and use of the bailer machine there is higher risk of personal injury if safe working habits are not practiced. • Output of physical effort is required through lifting, bending, pulling, twisting, etc. Movement of freight by use of ladders and stock pickers is required. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Position Summary: The Technology Consultant delivers on daily financial / non financial goals in Capital Goods (Divisions 1, 2, 3). Primarily a sales position, they will spend the majority of their time with customers, maximizing sales and earnings. The Technology Consultant will work actively with direct supervisor to develop and reinforce the selling culture, leverage customer relationships to drive sales, and maintain high merchandising standards. Responsible to ensure customer satisfaction both in store and post sales. Assists in providing guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Primary Responsibilities: • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads selling in the technology and furniture departments and cultivates a selling culture with associates working in the departments in order to achieve current goals and targets. • Provides assistance to associates in the department through training and coaching with regular follow up. • Partners with direct supervisor (or management) to achieve short and long term goals for the technology and furniture departments. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services where applicable. • Ensures proper follow-up on all special orders and transfers placed in the department. • Provides management with relevant sales information, stock levels and communicates any product problems. • Ensures that all security devices (ex. EAS tags, Alpha boxes etc) are placed onto appropriate product as indicated by loss prevention policies as needed. • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. In D and E Volume stores, this associate will action and maintain these processes. • Prepares quotes on systems and related products when required. • Capable to follow RUSCOMP procedures effectively. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports, including Tech Services. • Understands and adheres to all privacy policies, coaches others to do so as well. • Properly secures company assets and physical inventory and follows all loss prevention and key control procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Accountable to understand general company policies and provide guidance to staff as needed. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Responsible for the safe and proper use of all store equipment and are required to inform management of any maintenance issues regarding the equipment. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Demonstrates strong selling ability. • Demonstrates leadership ability. • Capacity to communicate with clients effectively using a variety of mediums. • Ability to resolve clients concerns in a diplomatic manner. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • Technology sales experience. • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. Education: • Completion of post-secondary education in a technical field is preferred. Additional Information: • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while placing merchandise, however, you are capable of choosing when to stop and relax. • Movement of freight by use of ladders and stock pickers is required. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

PURPOSE OF JOB Tech Services Specialist is responsible to effectively promote and sell Tech services and products, executing both in-store and in-home/business. They will install, configure, upgrade, troubleshoot and repair computer hardware and operating systems, partnering with the Warranty Depot/Matrix teams as required. They are responsible for establishing and maintaining sales and service excellence by assigning the highest priority to customer satisfaction and demonstrating quality in every aspect of work. Provides guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Dependent on store sales volume this role will effectively balance their time in Tech Services as well as direct sales floor activities. PRIMARY DUTIES AND RESPONSIBILITIES • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads and promotes selling of technology services/products and supports a selling culture in order to achieve current goals and targets. • Arranges service appointments, performs In Store/In Home/Business computer upgrades, repairs and setups and follows up with customers. • Ensures high quality execution of all technology services to minimize rework. • Provides training and coaching to associates on technology services and on the sales floor in Capital goods. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services. • Facilitates repairs to be done by the Warranty Depot or third party repair facilities to ensure satisfactory customer service standard. • Executes ETS procedures effectively. • Updates management on ongoing work that may require action or follow up in their absence. • Prioritizes time between Tech Services and the sales floor based on business needs and as directed. • Provides coverage and assistance in the technology department where business needs require and as associate training supports. • Understands and adheres to all privacy and information management policies and procedures. • Properly secures company and customer assets and physical inventory and follows all loss prevention procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, HUB, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Maintains general cleanliness of all tech room and workstations as assigned, according to company standards. • Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Where store market has been approved and sales volume supports, associate may fulfill In Home Service for multiple locations. Associate is required to review and sign off on agreement of the 'In Home Services' Guidebook and ensure their full understanding of this program prior to supporting this. KNOWLEDGE / SKILL REQUIREMENTS • Verifiable and demonstrated skill in performing services/upgrades to all types of computers. • Demonstrates strong selling ability. • Ability to make appropriate product recommendations to customers. • Capacity to communicate with customers effectively using a variety of mediums. This involves the ability to take full ownership of the customer relationship and the ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership, and the ability to effectively train and coach. • Ability to make appropriate product recommendations to customers and at times do so 'in the moment'. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently and effectively to handle their daily responsibilities and serve our customers. Ability to deal with multiple priorities and tasks at one time. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. • Able to work flexible schedule. PHYSICAL DEMANDS / WORKING CONDITIONS • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while handling technology equipment. RECOMMENDED QUALIFICATIONS Experience: • 1-2 years of previous related experience is preferred. • Technical system diagnostic and upgrades/repair experience is preferred. • Valid drivers' license is preferred. Education: • Working towards or successful completion of high school is preferred. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Position Summary: The Technology Consultant delivers on daily financial / non financial goals in Capital Goods (Divisions 1, 2, 3). Primarily a sales position, they will spend the majority of their time with customers, maximizing sales and earnings. The Technology Consultant will work actively with direct supervisor to develop and reinforce the selling culture, leverage customer relationships to drive sales, and maintain high merchandising standards. Responsible to ensure customer satisfaction both in store and post sales. Assists in providing guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Primary Responsibilities: • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads selling in the technology and furniture departments and cultivates a selling culture with associates working in the departments in order to achieve current goals and targets. • Provides assistance to associates in the department through training and coaching with regular follow up. • Partners with direct supervisor (or management) to achieve short and long term goals for the technology and furniture departments. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services where applicable. • Ensures proper follow-up on all special orders and transfers placed in the department. • Provides management with relevant sales information, stock levels and communicates any product problems. • Ensures that all security devices (ex. EAS tags, Alpha boxes etc) are placed onto appropriate product as indicated by loss prevention policies as needed. • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. In D and E Volume stores, this associate will action and maintain these processes. • Prepares quotes on systems and related products when required. • Capable to follow RUSCOMP procedures effectively. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports, including Tech Services. • Understands and adheres to all privacy policies, coaches others to do so as well. • Properly secures company assets and physical inventory and follows all loss prevention and key control procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Accountable to understand general company policies and provide guidance to staff as needed. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Responsible for the safe and proper use of all store equipment and are required to inform management of any maintenance issues regarding the equipment. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Demonstrates strong selling ability. • Demonstrates leadership ability. • Capacity to communicate with clients effectively using a variety of mediums. • Ability to resolve clients concerns in a diplomatic manner. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • Technology sales experience. • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. Education: • Completion of post-secondary education in a technical field is preferred. Additional Information: • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while placing merchandise, however, you are capable of choosing when to stop and relax. • Movement of freight by use of ladders and stock pickers is required. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Position Summary: The Technology Consultant delivers on daily financial / non financial goals in Capital Goods (Divisions 1, 2, 3). Primarily a sales position, they will spend the majority of their time with customers, maximizing sales and earnings. The Technology Consultant will work actively with direct supervisor to develop and reinforce the selling culture, leverage customer relationships to drive sales, and maintain high merchandising standards. Responsible to ensure customer satisfaction both in store and post sales. Assists in providing guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Primary Responsibilities: • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads selling in the technology and furniture departments and cultivates a selling culture with associates working in the departments in order to achieve current goals and targets. • Provides assistance to associates in the department through training and coaching with regular follow up. • Partners with direct supervisor (or management) to achieve short and long term goals for the technology and furniture departments. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services where applicable. • Ensures proper follow-up on all special orders and transfers placed in the department. • Provides management with relevant sales information, stock levels and communicates any product problems. • Ensures that all security devices (ex. EAS tags, Alpha boxes etc) are placed onto appropriate product as indicated by loss prevention policies as needed. • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. In D and E Volume stores, this associate will action and maintain these processes. • Prepares quotes on systems and related products when required. • Capable to follow RUSCOMP procedures effectively. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports, including Tech Services. • Understands and adheres to all privacy policies, coaches others to do so as well. • Properly secures company assets and physical inventory and follows all loss prevention and key control procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Accountable to understand general company policies and provide guidance to staff as needed. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Responsible for the safe and proper use of all store equipment and are required to inform management of any maintenance issues regarding the equipment. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Demonstrates strong selling ability. • Demonstrates leadership ability. • Capacity to communicate with clients effectively using a variety of mediums. • Ability to resolve clients concerns in a diplomatic manner. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • Technology sales experience. • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. Education: • Completion of post-secondary education in a technical field is preferred. Additional Information: • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while placing merchandise, however, you are capable of choosing when to stop and relax. • Movement of freight by use of ladders and stock pickers is required. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Position Summary: The Technology Consultant delivers on daily financial / non financial goals in Capital Goods (Divisions 1, 2, 3). Primarily a sales position, they will spend the majority of their time with customers, maximizing sales and earnings. The Technology Consultant will work actively with direct supervisor to develop and reinforce the selling culture, leverage customer relationships to drive sales, and maintain high merchandising standards. Responsible to ensure customer satisfaction both in store and post sales. Assists in providing guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Primary Responsibilities: • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads selling in the technology and furniture departments and cultivates a selling culture with associates working in the departments in order to achieve current goals and targets. • Provides assistance to associates in the department through training and coaching with regular follow up. • Partners with direct supervisor (or management) to achieve short and long term goals for the technology and furniture departments. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services where applicable. • Ensures proper follow-up on all special orders and transfers placed in the department. • Provides management with relevant sales information, stock levels and communicates any product problems. • Ensures that all security devices (ex. EAS tags, Alpha boxes etc) are placed onto appropriate product as indicated by loss prevention policies as needed. • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. In D and E Volume stores, this associate will action and maintain these processes. • Prepares quotes on systems and related products when required. • Capable to follow RUSCOMP procedures effectively. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports, including Tech Services. • Understands and adheres to all privacy policies, coaches others to do so as well. • Properly secures company assets and physical inventory and follows all loss prevention and key control procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Accountable to understand general company policies and provide guidance to staff as needed. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Responsible for the safe and proper use of all store equipment and are required to inform management of any maintenance issues regarding the equipment. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Demonstrates strong selling ability. • Demonstrates leadership ability. • Capacity to communicate with clients effectively using a variety of mediums. • Ability to resolve clients concerns in a diplomatic manner. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • Technology sales experience. • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. Education: • Completion of post-secondary education in a technical field is preferred. Additional Information: • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while placing merchandise, however, you are capable of choosing when to stop and relax. • Movement of freight by use of ladders and stock pickers is required. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Position Summary: The primary purpose of this role is to execute the tasks necessary to drive sales, including freight flow, merchandise standards, inventory and replenishment procedures in all areas of the store. To provide sales support on the sales floor. Demonstrates a high degree of customer engagement and maximizes sales while effectively assisting customers. Provides guidance and training to associates as required on company initiatives, sales programs and product knowledge. This associate can assume authorized keyholder responsibilities (open and closing the store) as needed and can perform Manager on Duty shifts. Primary Responsibilities: MERCHANDISING AND REPLENISHMENT RESPONSIBILITIES • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. • Facilitates and/or participates in all cycle count processes as specifically outlined by company policies and procedures. • Accountable for the input and integrity of appropriate paperwork. Responsible to forward for approval to appropriate manager and/or home office. • Maintains and sustains an efficient filing system for all relevant paperwork as per company standards. • Prepares the daily printing of signage and price changes for all merchandise when required. • Assists in keeping the damaged products area clean and that items in need of shrink-wrapping are attended to in a timely basis. • Partners with management to prepare for inventory count(s), participates in the inventory taking process, and follows up on variances. • Responsible for the execution of the return to the vendor (RTV) process in the absence of the Receiver. • Where applicable, coordinates the recycling programs including toner, ink, batteries and electronics. • Provides guidance and training to associates as needed. GENERAL OPERATIONS • Ensures exceptional customer satisfaction and displays professionalism when assisting customers and associates in different areas of the store. • Takes opportunities to add-on sales to customers by using current selling techniques and company programs and coaches others to do so as well. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports. • Responsible for opening and closing the store as required. • Participates in the Manager on Duty program. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Accountable to understand general company policies and provide guidance to staff as needed. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. LOSS PREVENTION / PRIVACY • Follows proper store opening and closing procedures, including alarm checks and security walks. • Properly secures all assets and physical inventory and follows all loss prevention and key control procedures. • Responsible for the security (opening and monitoring of activity) of the receiving area and all lock ups within the store when requested by a manager. • Ensures understanding of and adherence to all privacy policies and procedures. • Assists in enforcing inventory related procedures to ensure SKU integrity and prevent shrink. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. This position may be required to verify bag checks when in the role of Manager on Duty. • Merchandising and Replenishment 80% • General Operations 15% • Loss Prevention/Privacy 5% Basic: • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership ability. • Ability to engage customers in a friendly and professional manner. • Capacity to communicate with customers effectively using a variety of mediums. • Ability to plan, organize and prioritize efficiently to effectively handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • One year of previously related experience is preferred. Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. • Conditions may cause physical discomfort due to exposure to variable temperatures in receiving and noise from delivery trucks, fumes from trucks, dirt and dust. Due to direct contact with delivery trucks, forklifts, and use of the bailer machine there is higher risk of personal injury if safe working habits are not practiced. • Output of physical effort is required through lifting, bending, pulling, twisting, etc. Movement of freight by use of ladders and stock pickers is required. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Position Summary: Directly responsible to accurately receive all saleable and non-saleable merchandise, into the store and coordinates all outgoing shipments. Communicates merchandise arrival to store team to ensure appropriate turnaround time of stock and organizes freight to the sales floor. This position is dedicated to the receiving function 80% of the time, and 20% of the time being spent on the sales floor supporting the replenishment function. This associate will also have keyholder responsibilities for the back door. Primary Responsibilities: RECEIVING • Responsible for scanning and verifying all received product against the packing slip. • Responsible for coordinating product flow to the sales floor. • Prioritizes 'Out of Stock' merchandise to ensure management and associates are informed upon arrival. • Develops and maintains an efficient filing system for all relevant paperwork (Purchase Orders (PO's), courier forms, transfer documents, etc). • Using proper scan receiving procedures, responsible to ensure all shipments are received, sent and keyed on the same day including warranty services. • All out going product is to be properly documented and labeled according to company standards. • Responsible for printing relevant receiving reports to ensure that all are received or sent with no outstanding PO's or transfers. • Responsible for the Return to Vendor (RTV) and Ebay process. • Accountable for the input and integrity of appropriate back end paperwork. Responsible to forward for approval to appropriate manager and/or home office. • Monitors and investigates variances related to receiving documents including purchase Orders (PO), courier forms and transfers. • Where applicable, coordinates the recycling programs including toner, ink, batteries and electronics. • Ensures that electronic article surveillance (EAS) security tags are placed onto all newly received product as indicated by company policy where required. • Alerts management and appropriate home office contacts to any items that are not scanning. • Responsible for visually checking and alerting management to any received merchandise that is damaged or missing. • Alerts management and home office to any deliveries in excess of four pallets that were not scheduled by a single vendor. • Responsible for overseeing the damaged products area and ensuring items in need of shrink-wrapping are attended to in a timely basis. • Assists in the training and development of associates as needed. • Properly secures all assets and physical inventory and follows all loss prevention and key control procedures. • Immediately secures all high ticket merchandise upon completion of receiving. SALES SUPPORT • Maximizes sales opportunities with every customer by using inspired selling techniques and company programs as required. • Required to contact customers regarding order arrivals. • Required to assist fellow associates with the placement of product. • Participates in in-store down stocking, maintaining the furniture displays and planograms. • Responds to and directs customers as needed. • Prepares the daily printing of signage and price changes for all merchandise and vendor displays. GENERAL OPERATIONS • Ensures understanding of and adherence to all privacy policies and procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, portal, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Executes and maintains process excellence standards and initiatives in receiving. • Maintains general cleanliness of receiving area, lunchroom and washrooms as assigned, which may include garbage and recycling collection and disposal, according to company standards • Responsible for the safe and proper use of all store equipment and are required to inform management of any maintenance issues regarding the equipment. • Associate is expected to maintain a safe working environment and follow all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Receiving 70% • Sales Support 20% • General Operations 10% Basic: • Ability to engage drivers and customers in a friendly and professional manner. • Ability to plan, organize and prioritize effectively and efficiently with a sense of urgency. • Ability to make decisions related to all aspects of shipping and receiving that supports company guidelines and makes good business sense. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • One year previously related experience is preferred. Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Conditions may cause physical discomfort due to significant exposure to uncontrollable temperature and noise from delivery trucks, fumes from trucks, dirt and dust. • A significant output of physical effort is required through lifting, bending, pulling, twisting, etc. Movement of freight by use of ladders and stock pickers is required. • Conditions exist where you may not be able to choose when to stop for a period of two consecutive hours, due to the continual receipt of deliveries. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. • Forklift Training and certification may be required. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Position Summary: Directly responsible to accurately receive all saleable and non-saleable merchandise, into the store and coordinates all outgoing shipments. Communicates merchandise arrival to store team to ensure appropriate turnaround time of stock and organizes freight to the sales floor. This position is dedicated to the receiving function 80% of the time, and 20% of the time being spent on the sales floor supporting the replenishment function. This associate will also have keyholder responsibilities for the back door. Primary Responsibilities: RECEIVING • Responsible for scanning and verifying all received product against the packing slip. • Responsible for coordinating product flow to the sales floor. • Prioritizes 'Out of Stock' merchandise to ensure management and associates are informed upon arrival. • Develops and maintains an efficient filing system for all relevant paperwork (Purchase Orders (PO's), courier forms, transfer documents, etc). • Using proper scan receiving procedures, responsible to ensure all shipments are received, sent and keyed on the same day including warranty services. • All out going product is to be properly documented and labeled according to company standards. • Responsible for printing relevant receiving reports to ensure that all are received or sent with no outstanding PO's or transfers. • Responsible for the Return to Vendor (RTV) and Ebay process. • Accountable for the input and integrity of appropriate back end paperwork. Responsible to forward for approval to appropriate manager and/or home office. • Monitors and investigates variances related to receiving documents including purchase Orders (PO), courier forms and transfers. • Where applicable, coordinates the recycling programs including toner, ink, batteries and electronics. • Ensures that electronic article surveillance (EAS) security tags are placed onto all newly received product as indicated by company policy where required. • Alerts management and appropriate home office contacts to any items that are not scanning. • Responsible for visually checking and alerting management to any received merchandise that is damaged or missing. • Alerts management and home office to any deliveries in excess of four pallets that were not scheduled by a single vendor. • Responsible for overseeing the damaged products area and ensuring items in need of shrink-wrapping are attended to in a timely basis. • Assists in the training and development of associates as needed. • Properly secures all assets and physical inventory and follows all loss prevention and key control procedures. • Immediately secures all high ticket merchandise upon completion of receiving. SALES SUPPORT • Maximizes sales opportunities with every customer by using inspired selling techniques and company programs as required. • Required to contact customers regarding order arrivals. • Required to assist fellow associates with the placement of product. • Participates in in-store down stocking, maintaining the furniture displays and planograms. • Responds to and directs customers as needed. • Prepares the daily printing of signage and price changes for all merchandise and vendor displays. GENERAL OPERATIONS • Ensures understanding of and adherence to all privacy policies and procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, portal, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Executes and maintains process excellence standards and initiatives in receiving. • Maintains general cleanliness of receiving area, lunchroom and washrooms as assigned, which may include garbage and recycling collection and disposal, according to company standards • Responsible for the safe and proper use of all store equipment and are required to inform management of any maintenance issues regarding the equipment. • Associate is expected to maintain a safe working environment and follow all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Receiving 70% • Sales Support 20% • General Operations 10% Basic: • Ability to engage drivers and customers in a friendly and professional manner. • Ability to plan, organize and prioritize effectively and efficiently with a sense of urgency. • Ability to make decisions related to all aspects of shipping and receiving that supports company guidelines and makes good business sense. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • One year previously related experience is preferred. Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Conditions may cause physical discomfort due to significant exposure to uncontrollable temperature and noise from delivery trucks, fumes from trucks, dirt and dust. • A significant output of physical effort is required through lifting, bending, pulling, twisting, etc. Movement of freight by use of ladders and stock pickers is required. • Conditions exist where you may not be able to choose when to stop for a period of two consecutive hours, due to the continual receipt of deliveries. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. • Forklift Training and certification may be required. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Position Summary: The primary purpose of this role is to execute the tasks necessary to drive sales, including freight flow, merchandise standards, inventory and replenishment procedures in all areas of the store. To provide sales support on the sales floor. Demonstrates a high degree of customer engagement and maximizes sales while effectively assisting customers. Provides guidance and training to associates as required on company initiatives, sales programs and product knowledge. This associate can assume authorized keyholder responsibilities (open and closing the store) as needed and can perform Manager on Duty shifts. Primary Responsibilities: MERCHANDISING AND REPLENISHMENT RESPONSIBILITIES • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. • Facilitates and/or participates in all cycle count processes as specifically outlined by company policies and procedures. • Accountable for the input and integrity of appropriate paperwork. Responsible to forward for approval to appropriate manager and/or home office. • Maintains and sustains an efficient filing system for all relevant paperwork as per company standards. • Prepares the daily printing of signage and price changes for all merchandise when required. • Assists in keeping the damaged products area clean and that items in need of shrink-wrapping are attended to in a timely basis. • Partners with management to prepare for inventory count(s), participates in the inventory taking process, and follows up on variances. • Responsible for the execution of the return to the vendor (RTV) process in the absence of the Receiver. • Where applicable, coordinates the recycling programs including toner, ink, batteries and electronics. • Provides guidance and training to associates as needed. GENERAL OPERATIONS • Ensures exceptional customer satisfaction and displays professionalism when assisting customers and associates in different areas of the store. • Takes opportunities to add-on sales to customers by using current selling techniques and company programs and coaches others to do so as well. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports. • Responsible for opening and closing the store as required. • Participates in the Manager on Duty program. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Accountable to understand general company policies and provide guidance to staff as needed. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. LOSS PREVENTION / PRIVACY • Follows proper store opening and closing procedures, including alarm checks and security walks. • Properly secures all assets and physical inventory and follows all loss prevention and key control procedures. • Responsible for the security (opening and monitoring of activity) of the receiving area and all lock ups within the store when requested by a manager. • Ensures understanding of and adherence to all privacy policies and procedures. • Assists in enforcing inventory related procedures to ensure SKU integrity and prevent shrink. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. This position may be required to verify bag checks when in the role of Manager on Duty. • Merchandising and Replenishment 80% • General Operations 15% • Loss Prevention/Privacy 5% Basic: • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership ability. • Ability to engage customers in a friendly and professional manner. • Capacity to communicate with customers effectively using a variety of mediums. • Ability to plan, organize and prioritize efficiently to effectively handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • One year of previously related experience is preferred. Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. • Conditions may cause physical discomfort due to exposure to variable temperatures in receiving and noise from delivery trucks, fumes from trucks, dirt and dust. Due to direct contact with delivery trucks, forklifts, and use of the bailer machine there is higher risk of personal injury if safe working habits are not practiced. • Output of physical effort is required through lifting, bending, pulling, twisting, etc. Movement of freight by use of ladders and stock pickers is required. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Position Summary: Directly responsible to accurately receive all saleable and non-saleable merchandise, into the store and coordinates all outgoing shipments. Communicates merchandise arrival to store team to ensure appropriate turnaround time of stock and organizes freight to the sales floor. This position is dedicated to the receiving function 80% of the time, and 20% of the time being spent on the sales floor supporting the replenishment function. This associate will also have keyholder responsibilities for the back door. Primary Responsibilities: RECEIVING • Responsible for scanning and verifying all received product against the packing slip. • Responsible for coordinating product flow to the sales floor. • Prioritizes 'Out of Stock' merchandise to ensure management and associates are informed upon arrival. • Develops and maintains an efficient filing system for all relevant paperwork (Purchase Orders (PO's), courier forms, transfer documents, etc). • Using proper scan receiving procedures, responsible to ensure all shipments are received, sent and keyed on the same day including warranty services. • All out going product is to be properly documented and labeled according to company standards. • Responsible for printing relevant receiving reports to ensure that all are received or sent with no outstanding PO's or transfers. • Responsible for the Return to Vendor (RTV) and Ebay process. • Accountable for the input and integrity of appropriate back end paperwork. Responsible to forward for approval to appropriate manager and/or home office. • Monitors and investigates variances related to receiving documents including purchase Orders (PO), courier forms and transfers. • Where applicable, coordinates the recycling programs including toner, ink, batteries and electronics. • Ensures that electronic article surveillance (EAS) security tags are placed onto all newly received product as indicated by company policy where required. • Alerts management and appropriate home office contacts to any items that are not scanning. • Responsible for visually checking and alerting management to any received merchandise that is damaged or missing. • Alerts management and home office to any deliveries in excess of four pallets that were not scheduled by a single vendor. • Responsible for overseeing the damaged products area and ensuring items in need of shrink-wrapping are attended to in a timely basis. • Assists in the training and development of associates as needed. • Properly secures all assets and physical inventory and follows all loss prevention and key control procedures. • Immediately secures all high ticket merchandise upon completion of receiving. SALES SUPPORT • Maximizes sales opportunities with every customer by using inspired selling techniques and company programs as required. • Required to contact customers regarding order arrivals. • Required to assist fellow associates with the placement of product. • Participates in in-store down stocking, maintaining the furniture displays and planograms. • Responds to and directs customers as needed. • Prepares the daily printing of signage and price changes for all merchandise and vendor displays. GENERAL OPERATIONS • Ensures understanding of and adherence to all privacy policies and procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, portal, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Executes and maintains process excellence standards and initiatives in receiving. • Maintains general cleanliness of receiving area, lunchroom and washrooms as assigned, which may include garbage and recycling collection and disposal, according to company standards • Responsible for the safe and proper use of all store equipment and are required to inform management of any maintenance issues regarding the equipment. • Associate is expected to maintain a safe working environment and follow all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Receiving 70% • Sales Support 20% • General Operations 10% Basic: • Ability to engage drivers and customers in a friendly and professional manner. • Ability to plan, organize and prioritize effectively and efficiently with a sense of urgency. • Ability to make decisions related to all aspects of shipping and receiving that supports company guidelines and makes good business sense. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • One year previously related experience is preferred. Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Conditions may cause physical discomfort due to significant exposure to uncontrollable temperature and noise from delivery trucks, fumes from trucks, dirt and dust. • A significant output of physical effort is required through lifting, bending, pulling, twisting, etc. Movement of freight by use of ladders and stock pickers is required. • Conditions exist where you may not be able to choose when to stop for a period of two consecutive hours, due to the continual receipt of deliveries. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. • Forklift Training and certification may be required. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Position Summary: The Technology Consultant delivers on daily financial / non financial goals in Capital Goods (Divisions 1, 2, 3). Primarily a sales position, they will spend the majority of their time with customers, maximizing sales and earnings. The Technology Consultant will work actively with direct supervisor to develop and reinforce the selling culture, leverage customer relationships to drive sales, and maintain high merchandising standards. Responsible to ensure customer satisfaction both in store and post sales. Assists in providing guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Primary Responsibilities: • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads selling in the technology and furniture departments and cultivates a selling culture with associates working in the departments in order to achieve current goals and targets. • Provides assistance to associates in the department through training and coaching with regular follow up. • Partners with direct supervisor (or management) to achieve short and long term goals for the technology and furniture departments. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services where applicable. • Ensures proper follow-up on all special orders and transfers placed in the department. • Provides management with relevant sales information, stock levels and communicates any product problems. • Ensures that all security devices (ex. EAS tags, Alpha boxes etc) are placed onto appropriate product as indicated by loss prevention policies as needed. • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. In D and E Volume stores, this associate will action and maintain these processes. • Prepares quotes on systems and related products when required. • Capable to follow RUSCOMP procedures effectively. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports, including Tech Services. • Understands and adheres to all privacy policies, coaches others to do so as well. • Properly secures company assets and physical inventory and follows all loss prevention and key control procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Accountable to understand general company policies and provide guidance to staff as needed. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Responsible for the safe and proper use of all store equipment and are required to inform management of any maintenance issues regarding the equipment. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Demonstrates strong selling ability. • Demonstrates leadership ability. • Capacity to communicate with clients effectively using a variety of mediums. • Ability to resolve clients concerns in a diplomatic manner. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • Technology sales experience. • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. Education: • Completion of post-secondary education in a technical field is preferred. Additional Information: • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while placing merchandise, however, you are capable of choosing when to stop and relax. • Movement of freight by use of ladders and stock pickers is required. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Position Summary: The primary purpose of this role is to execute the tasks necessary to drive sales, including freight flow, merchandise standards, inventory and replenishment procedures in all areas of the store. To provide sales support on the sales floor. Demonstrates a high degree of customer engagement and maximizes sales while effectively assisting customers. Provides guidance and training to associates as required on company initiatives, sales programs and product knowledge. This associate can assume authorized keyholder responsibilities (open and closing the store) as needed and can perform Manager on Duty shifts. Primary Responsibilities: MERCHANDISING AND REPLENISHMENT RESPONSIBILITIES • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. • Facilitates and/or participates in all cycle count processes as specifically outlined by company policies and procedures. • Accountable for the input and integrity of appropriate paperwork. Responsible to forward for approval to appropriate manager and/or home office. • Maintains and sustains an efficient filing system for all relevant paperwork as per company standards. • Prepares the daily printing of signage and price changes for all merchandise when required. • Assists in keeping the damaged products area clean and that items in need of shrink-wrapping are attended to in a timely basis. • Partners with management to prepare for inventory count(s), participates in the inventory taking process, and follows up on variances. • Responsible for the execution of the return to the vendor (RTV) process in the absence of the Receiver. • Where applicable, coordinates the recycling programs including toner, ink, batteries and electronics. • Provides guidance and training to associates as needed. GENERAL OPERATIONS • Ensures exceptional customer satisfaction and displays professionalism when assisting customers and associates in different areas of the store. • Takes opportunities to add-on sales to customers by using current selling techniques and company programs and coaches others to do so as well. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports. • Responsible for opening and closing the store as required. • Participates in the Manager on Duty program. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Accountable to understand general company policies and provide guidance to staff as needed. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. LOSS PREVENTION / PRIVACY • Follows proper store opening and closing procedures, including alarm checks and security walks. • Properly secures all assets and physical inventory and follows all loss prevention and key control procedures. • Responsible for the security (opening and monitoring of activity) of the receiving area and all lock ups within the store when requested by a manager. • Ensures understanding of and adherence to all privacy policies and procedures. • Assists in enforcing inventory related procedures to ensure SKU integrity and prevent shrink. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. This position may be required to verify bag checks when in the role of Manager on Duty. • Merchandising and Replenishment 80% • General Operations 15% • Loss Prevention/Privacy 5% Basic: • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership ability. • Ability to engage customers in a friendly and professional manner. • Capacity to communicate with customers effectively using a variety of mediums. • Ability to plan, organize and prioritize efficiently to effectively handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • One year of previously related experience is preferred. Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. • Conditions may cause physical discomfort due to exposure to variable temperatures in receiving and noise from delivery trucks, fumes from trucks, dirt and dust. Due to direct contact with delivery trucks, forklifts, and use of the bailer machine there is higher risk of personal injury if safe working habits are not practiced. • Output of physical effort is required through lifting, bending, pulling, twisting, etc. Movement of freight by use of ladders and stock pickers is required. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

PURPOSE OF JOB Tech Services Specialist is responsible to effectively promote and sell Tech services and products, executing both in-store and in-home/business. They will install, configure, upgrade, troubleshoot and repair computer hardware and operating systems, partnering with the Warranty Depot/Matrix teams as required. They are responsible for establishing and maintaining sales and service excellence by assigning the highest priority to customer satisfaction and demonstrating quality in every aspect of work. Provides guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Dependent on store sales volume this role will effectively balance their time in Tech Services as well as direct sales floor activities. PRIMARY DUTIES AND RESPONSIBILITIES • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads and promotes selling of technology services/products and supports a selling culture in order to achieve current goals and targets. • Arranges service appointments, performs In Store/In Home/Business computer upgrades, repairs and setups and follows up with customers. • Ensures high quality execution of all technology services to minimize rework. • Provides training and coaching to associates on technology services and on the sales floor in Capital goods. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services. • Facilitates repairs to be done by the Warranty Depot or third party repair facilities to ensure satisfactory customer service standard. • Executes ETS procedures effectively. • Updates management on ongoing work that may require action or follow up in their absence. • Prioritizes time between Tech Services and the sales floor based on business needs and as directed. • Provides coverage and assistance in the technology department where business needs require and as associate training supports. • Understands and adheres to all privacy and information management policies and procedures. • Properly secures company and customer assets and physical inventory and follows all loss prevention procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, HUB, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Maintains general cleanliness of all tech room and workstations as assigned, according to company standards. • Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Where store market has been approved and sales volume supports, associate may fulfill In Home Service for multiple locations. Associate is required to review and sign off on agreement of the 'In Home Services' Guidebook and ensure their full understanding of this program prior to supporting this. KNOWLEDGE / SKILL REQUIREMENTS • Verifiable and demonstrated skill in performing services/upgrades to all types of computers. • Demonstrates strong selling ability. • Ability to make appropriate product recommendations to customers. • Capacity to communicate with customers effectively using a variety of mediums. This involves the ability to take full ownership of the customer relationship and the ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership, and the ability to effectively train and coach. • Ability to make appropriate product recommendations to customers and at times do so 'in the moment'. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently and effectively to handle their daily responsibilities and serve our customers. Ability to deal with multiple priorities and tasks at one time. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. • Able to work flexible schedule. PHYSICAL DEMANDS / WORKING CONDITIONS • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while handling technology equipment. RECOMMENDED QUALIFICATIONS Experience: • 1-2 years of previous related experience is preferred. • Technical system diagnostic and upgrades/repair experience is preferred. • Valid drivers' license is preferred. Education: • Working towards or successful completion of high school is preferred. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Position Summary: Directly responsible to accurately receive all saleable and non-saleable merchandise, into the store and coordinates all outgoing shipments. Communicates merchandise arrival to store team to ensure appropriate turnaround time of stock and organizes freight to the sales floor. This position is dedicated to the receiving function 80% of the time, and 20% of the time being spent on the sales floor supporting the replenishment function. This associate will also have keyholder responsibilities for the back door. Primary Responsibilities: RECEIVING • Responsible for scanning and verifying all received product against the packing slip. • Responsible for coordinating product flow to the sales floor. • Prioritizes 'Out of Stock' merchandise to ensure management and associates are informed upon arrival. • Develops and maintains an efficient filing system for all relevant paperwork (Purchase Orders (PO's), courier forms, transfer documents, etc). • Using proper scan receiving procedures, responsible to ensure all shipments are received, sent and keyed on the same day including warranty services. • All out going product is to be properly documented and labeled according to company standards. • Responsible for printing relevant receiving reports to ensure that all are received or sent with no outstanding PO's or transfers. • Responsible for the Return to Vendor (RTV) and Ebay process. • Accountable for the input and integrity of appropriate back end paperwork. Responsible to forward for approval to appropriate manager and/or home office. • Monitors and investigates variances related to receiving documents including purchase Orders (PO), courier forms and transfers. • Where applicable, coordinates the recycling programs including toner, ink, batteries and electronics. • Ensures that electronic article surveillance (EAS) security tags are placed onto all newly received product as indicated by company policy where required. • Alerts management and appropriate home office contacts to any items that are not scanning. • Responsible for visually checking and alerting management to any received merchandise that is damaged or missing. • Alerts management and home office to any deliveries in excess of four pallets that were not scheduled by a single vendor. • Responsible for overseeing the damaged products area and ensuring items in need of shrink-wrapping are attended to in a timely basis. • Assists in the training and development of associates as needed. • Properly secures all assets and physical inventory and follows all loss prevention and key control procedures. • Immediately secures all high ticket merchandise upon completion of receiving. SALES SUPPORT • Maximizes sales opportunities with every customer by using inspired selling techniques and company programs as required. • Required to contact customers regarding order arrivals. • Required to assist fellow associates with the placement of product. • Participates in in-store down stocking, maintaining the furniture displays and planograms. • Responds to and directs customers as needed. • Prepares the daily printing of signage and price changes for all merchandise and vendor displays. GENERAL OPERATIONS • Ensures understanding of and adherence to all privacy policies and procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, portal, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Executes and maintains process excellence standards and initiatives in receiving. • Maintains general cleanliness of receiving area, lunchroom and washrooms as assigned, which may include garbage and recycling collection and disposal, according to company standards • Responsible for the safe and proper use of all store equipment and are required to inform management of any maintenance issues regarding the equipment. • Associate is expected to maintain a safe working environment and follow all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Receiving 70% • Sales Support 20% • General Operations 10% Basic: • Ability to engage drivers and customers in a friendly and professional manner. • Ability to plan, organize and prioritize effectively and efficiently with a sense of urgency. • Ability to make decisions related to all aspects of shipping and receiving that supports company guidelines and makes good business sense. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • One year previously related experience is preferred. Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Conditions may cause physical discomfort due to significant exposure to uncontrollable temperature and noise from delivery trucks, fumes from trucks, dirt and dust. • A significant output of physical effort is required through lifting, bending, pulling, twisting, etc. Movement of freight by use of ladders and stock pickers is required. • Conditions exist where you may not be able to choose when to stop for a period of two consecutive hours, due to the continual receipt of deliveries. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. • Forklift Training and certification may be required. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Position Summary: The primary purpose of this role is to execute the tasks necessary to drive sales, including freight flow, merchandise standards, inventory and replenishment procedures in all areas of the store. To provide sales support on the sales floor. Demonstrates a high degree of customer engagement and maximizes sales while effectively assisting customers. Provides guidance and training to associates as required on company initiatives, sales programs and product knowledge. This associate can assume authorized keyholder responsibilities (open and closing the store) as needed and can perform Manager on Duty shifts. Primary Responsibilities: MERCHANDISING AND REPLENISHMENT RESPONSIBILITIES • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. • Facilitates and/or participates in all cycle count processes as specifically outlined by company policies and procedures. • Accountable for the input and integrity of appropriate paperwork. Responsible to forward for approval to appropriate manager and/or home office. • Maintains and sustains an efficient filing system for all relevant paperwork as per company standards. • Prepares the daily printing of signage and price changes for all merchandise when required. • Assists in keeping the damaged products area clean and that items in need of shrink-wrapping are attended to in a timely basis. • Partners with management to prepare for inventory count(s), participates in the inventory taking process, and follows up on variances. • Responsible for the execution of the return to the vendor (RTV) process in the absence of the Receiver. • Where applicable, coordinates the recycling programs including toner, ink, batteries and electronics. • Provides guidance and training to associates as needed. GENERAL OPERATIONS • Ensures exceptional customer satisfaction and displays professionalism when assisting customers and associates in different areas of the store. • Takes opportunities to add-on sales to customers by using current selling techniques and company programs and coaches others to do so as well. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports. • Responsible for opening and closing the store as required. • Participates in the Manager on Duty program. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Accountable to understand general company policies and provide guidance to staff as needed. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. LOSS PREVENTION / PRIVACY • Follows proper store opening and closing procedures, including alarm checks and security walks. • Properly secures all assets and physical inventory and follows all loss prevention and key control procedures. • Responsible for the security (opening and monitoring of activity) of the receiving area and all lock ups within the store when requested by a manager. • Ensures understanding of and adherence to all privacy policies and procedures. • Assists in enforcing inventory related procedures to ensure SKU integrity and prevent shrink. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. This position may be required to verify bag checks when in the role of Manager on Duty. • Merchandising and Replenishment 80% • General Operations 15% • Loss Prevention/Privacy 5% Basic: • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership ability. • Ability to engage customers in a friendly and professional manner. • Capacity to communicate with customers effectively using a variety of mediums. • Ability to plan, organize and prioritize efficiently to effectively handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • One year of previously related experience is preferred. Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. • Conditions may cause physical discomfort due to exposure to variable temperatures in receiving and noise from delivery trucks, fumes from trucks, dirt and dust. Due to direct contact with delivery trucks, forklifts, and use of the bailer machine there is higher risk of personal injury if safe working habits are not practiced. • Output of physical effort is required through lifting, bending, pulling, twisting, etc. Movement of freight by use of ladders and stock pickers is required. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Position Summary: Directly responsible to accurately receive all saleable and non-saleable merchandise, into the store and coordinates all outgoing shipments. Communicates merchandise arrival to store team to ensure appropriate turnaround time of stock and organizes freight to the sales floor. This position is dedicated to the receiving function 80% of the time, and 20% of the time being spent on the sales floor supporting the replenishment function. This associate will also have keyholder responsibilities for the back door. Primary Responsibilities: RECEIVING • Responsible for scanning and verifying all received product against the packing slip. • Responsible for coordinating product flow to the sales floor. • Prioritizes 'Out of Stock' merchandise to ensure management and associates are informed upon arrival. • Develops and maintains an efficient filing system for all relevant paperwork (Purchase Orders (PO's), courier forms, transfer documents, etc). • Using proper scan receiving procedures, responsible to ensure all shipments are received, sent and keyed on the same day including warranty services. • All out going product is to be properly documented and labeled according to company standards. • Responsible for printing relevant receiving reports to ensure that all are received or sent with no outstanding PO's or transfers. • Responsible for the Return to Vendor (RTV) and Ebay process. • Accountable for the input and integrity of appropriate back end paperwork. Responsible to forward for approval to appropriate manager and/or home office. • Monitors and investigates variances related to receiving documents including purchase Orders (PO), courier forms and transfers. • Where applicable, coordinates the recycling programs including toner, ink, batteries and electronics. • Ensures that electronic article surveillance (EAS) security tags are placed onto all newly received product as indicated by company policy where required. • Alerts management and appropriate home office contacts to any items that are not scanning. • Responsible for visually checking and alerting management to any received merchandise that is damaged or missing. • Alerts management and home office to any deliveries in excess of four pallets that were not scheduled by a single vendor. • Responsible for overseeing the damaged products area and ensuring items in need of shrink-wrapping are attended to in a timely basis. • Assists in the training and development of associates as needed. • Properly secures all assets and physical inventory and follows all loss prevention and key control procedures. • Immediately secures all high ticket merchandise upon completion of receiving. SALES SUPPORT • Maximizes sales opportunities with every customer by using inspired selling techniques and company programs as required. • Required to contact customers regarding order arrivals. • Required to assist fellow associates with the placement of product. • Participates in in-store down stocking, maintaining the furniture displays and planograms. • Responds to and directs customers as needed. • Prepares the daily printing of signage and price changes for all merchandise and vendor displays. GENERAL OPERATIONS • Ensures understanding of and adherence to all privacy policies and procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, portal, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Executes and maintains process excellence standards and initiatives in receiving. • Maintains general cleanliness of receiving area, lunchroom and washrooms as assigned, which may include garbage and recycling collection and disposal, according to company standards • Responsible for the safe and proper use of all store equipment and are required to inform management of any maintenance issues regarding the equipment. • Associate is expected to maintain a safe working environment and follow all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Receiving 70% • Sales Support 20% • General Operations 10% Basic: • Ability to engage drivers and customers in a friendly and professional manner. • Ability to plan, organize and prioritize effectively and efficiently with a sense of urgency. • Ability to make decisions related to all aspects of shipping and receiving that supports company guidelines and makes good business sense. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • One year previously related experience is preferred. Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Conditions may cause physical discomfort due to significant exposure to uncontrollable temperature and noise from delivery trucks, fumes from trucks, dirt and dust. • A significant output of physical effort is required through lifting, bending, pulling, twisting, etc. Movement of freight by use of ladders and stock pickers is required. • Conditions exist where you may not be able to choose when to stop for a period of two consecutive hours, due to the continual receipt of deliveries. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. • Forklift Training and certification may be required. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Position Summary: The Technology Consultant delivers on daily financial / non financial goals in Capital Goods (Divisions 1, 2, 3). Primarily a sales position, they will spend the majority of their time with customers, maximizing sales and earnings. The Technology Consultant will work actively with direct supervisor to develop and reinforce the selling culture, leverage customer relationships to drive sales, and maintain high merchandising standards. Responsible to ensure customer satisfaction both in store and post sales. Assists in providing guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Primary Responsibilities: • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads selling in the technology and furniture departments and cultivates a selling culture with associates working in the departments in order to achieve current goals and targets. • Provides assistance to associates in the department through training and coaching with regular follow up. • Partners with direct supervisor (or management) to achieve short and long term goals for the technology and furniture departments. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services where applicable. • Ensures proper follow-up on all special orders and transfers placed in the department. • Provides management with relevant sales information, stock levels and communicates any product problems. • Ensures that all security devices (ex. EAS tags, Alpha boxes etc) are placed onto appropriate product as indicated by loss prevention policies as needed. • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. In D and E Volume stores, this associate will action and maintain these processes. • Prepares quotes on systems and related products when required. • Capable to follow RUSCOMP procedures effectively. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports, including Tech Services. • Understands and adheres to all privacy policies, coaches others to do so as well. • Properly secures company assets and physical inventory and follows all loss prevention and key control procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Accountable to understand general company policies and provide guidance to staff as needed. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Responsible for the safe and proper use of all store equipment and are required to inform management of any maintenance issues regarding the equipment. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Demonstrates strong selling ability. • Demonstrates leadership ability. • Capacity to communicate with clients effectively using a variety of mediums. • Ability to resolve clients concerns in a diplomatic manner. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • Technology sales experience. • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. Education: • Completion of post-secondary education in a technical field is preferred. Additional Information: • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while placing merchandise, however, you are capable of choosing when to stop and relax. • Movement of freight by use of ladders and stock pickers is required. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Position Summary: The Technology Consultant delivers on daily financial / non financial goals in Capital Goods (Divisions 1, 2, 3). Primarily a sales position, they will spend the majority of their time with customers, maximizing sales and earnings. The Technology Consultant will work actively with direct supervisor to develop and reinforce the selling culture, leverage customer relationships to drive sales, and maintain high merchandising standards. Responsible to ensure customer satisfaction both in store and post sales. Assists in providing guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Primary Responsibilities: • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads selling in the technology and furniture departments and cultivates a selling culture with associates working in the departments in order to achieve current goals and targets. • Provides assistance to associates in the department through training and coaching with regular follow up. • Partners with direct supervisor (or management) to achieve short and long term goals for the technology and furniture departments. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services where applicable. • Ensures proper follow-up on all special orders and transfers placed in the department. • Provides management with relevant sales information, stock levels and communicates any product problems. • Ensures that all security devices (ex. EAS tags, Alpha boxes etc) are placed onto appropriate product as indicated by loss prevention policies as needed. • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. In D and E Volume stores, this associate will action and maintain these processes. • Prepares quotes on systems and related products when required. • Capable to follow RUSCOMP procedures effectively. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports, including Tech Services. • Understands and adheres to all privacy policies, coaches others to do so as well. • Properly secures company assets and physical inventory and follows all loss prevention and key control procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Accountable to understand general company policies and provide guidance to staff as needed. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Responsible for the safe and proper use of all store equipment and are required to inform management of any maintenance issues regarding the equipment. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Demonstrates strong selling ability. • Demonstrates leadership ability. • Capacity to communicate with clients effectively using a variety of mediums. • Ability to resolve clients concerns in a diplomatic manner. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • Technology sales experience. • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. Education: • Completion of post-secondary education in a technical field is preferred. Additional Information: • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while placing merchandise, however, you are capable of choosing when to stop and relax. • Movement of freight by use of ladders and stock pickers is required. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Position Summary: The Technology Consultant delivers on daily financial / non financial goals in Capital Goods (Divisions 1, 2, 3). Primarily a sales position, they will spend the majority of their time with customers, maximizing sales and earnings. The Technology Consultant will work actively with direct supervisor to develop and reinforce the selling culture, leverage customer relationships to drive sales, and maintain high merchandising standards. Responsible to ensure customer satisfaction both in store and post sales. Assists in providing guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Primary Responsibilities: • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads selling in the technology and furniture departments and cultivates a selling culture with associates working in the departments in order to achieve current goals and targets. • Provides assistance to associates in the department through training and coaching with regular follow up. • Partners with direct supervisor (or management) to achieve short and long term goals for the technology and furniture departments. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services where applicable. • Ensures proper follow-up on all special orders and transfers placed in the department. • Provides management with relevant sales information, stock levels and communicates any product problems. • Ensures that all security devices (ex. EAS tags, Alpha boxes etc) are placed onto appropriate product as indicated by loss prevention policies as needed. • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. In D and E Volume stores, this associate will action and maintain these processes. • Prepares quotes on systems and related products when required. • Capable to follow RUSCOMP procedures effectively. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports, including Tech Services. • Understands and adheres to all privacy policies, coaches others to do so as well. • Properly secures company assets and physical inventory and follows all loss prevention and key control procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Accountable to understand general company policies and provide guidance to staff as needed. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Responsible for the safe and proper use of all store equipment and are required to inform management of any maintenance issues regarding the equipment. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Demonstrates strong selling ability. • Demonstrates leadership ability. • Capacity to communicate with clients effectively using a variety of mediums. • Ability to resolve clients concerns in a diplomatic manner. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • Technology sales experience. • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. Education: • Completion of post-secondary education in a technical field is preferred. Additional Information: • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while placing merchandise, however, you are capable of choosing when to stop and relax. • Movement of freight by use of ladders and stock pickers is required. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.