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Service Advisor - Mercedes-Benz Surrey
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEADPosition:Service AdvisorStatus:Full-TimeDealership: Mercedes-Benz SurreyDepartment:Service Compensation: $75,000-$95,000 per annum *this is a commissioned position - wages commensurate experience & productivity We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customer inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with the customer upon delivery of the vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask the Service Manager for assistance. Identify and give special attention to repeat repairs, and assign the original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce the number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies, and procedures. Maintain paperwork and ensure the reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3464 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Consultant/Senior Consultant, IT Strategy & Enterprise Architecture
KPMG, Regina, SK
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Are you a talented individual with a proven track record on executing project deliverables? KPMG's Operations team undertakes detailed research and analysis to underpin effective/ informed policy and strategic/operational decision making by government, not-for-profit and industry clients. We take a rigorous approach to our work by drawing on a broad range of technical expertise/capability and coupling it with deep sector-specific knowledge and experience. Through this approach, we are able to provide our clients with innovative and tailored solutions. Our Operations team is currently looking for exceptional candidates to join our Regina team as Senior Consultants to help us grow. We are currently looking for exceptional candidates to help us grow. You will be part of a diverse team that includes individuals from various backgrounds who collaborate to solve real-world problems. What you will doAs a Senior Consultant in our Operations Advisory practice, you'll be learning from some of the best in the industry and growing your personal skillset by: Helping our clients solve problems within the public sector as well as across various industries such as financial services, consumer markets, healthcare, housing, telecommunications, energy Delivering projects in a collaborative team environment (e.g. research, analysis, stakeholder engagement, options identification, recommendations). Building positive relationship with clients, including building knowledge of our brand with current and future clients Rapidly becoming knowledgeable on the business and community issues that drive our client's needs Analyzing and reporting on client and other data in order to provide evidence-informed insights and perspectives Contributing to a successful, productive and high performing team, including through client networking, community activities, team building, etc. What you bring to the roleIdeally, you have will have 3-5 years of post-graduation experience, with skills and/or interest in some of the following: Industry analysis and business strategy development Financial modelling and analysis Government policy review and evaluation Stakeholder engagement and consultation Business cases and feasibility studies Customer experience and marketing Nice to Have Experience in the public, government, or non-profit social services sector (e.g., healthcare, social work, etc.) Experience in consulting We are looking for people who are ready to: Apply their skills and knowledge to real world problems Tackle new challenges Take responsibility for delivering high quality work under supervision and guidance Build relationships with diverse clients Be an active and engaged part of our small and growing team Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here. Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .
Consultant/Senior Consultant, Operational risk
KPMG, Montreal, QC
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. We are currently seeking a Consultant or Senior Consultant with an operational risk management profile to join our Financial Risk Management team. The candidate will provide consulting services in non-financial risk management and participate in various projects with financial institutions (Banking & Insurance). What you will doYou will work closely with the Risk Management practice on major projects and will contribute to business development. The chosen candidate will: Work on several engagements and deliverables at a time and with tight deadlines. Coordinate a variety of risk management projects to add value. Review the analysis and deliverables produced by the execution team to ensure quality. Write detailed reports setting out the approach, observations and recommendations. Make presentations to prospective clients and participate in conferences for business development purposes. Prepare proposals to meet clients' business needs. What you bring to the role 2-5 years of relevant work experience Bachelor's degree or post-graduate diploma in Finance, Management, or a field related to risk management. Extensive experience in Operational Risk Regulations and Guidelines (Basle Accords) In-depth knowledge of Operational Risk Framework Implementation (Governance, Identification and Assessment of Risks, Quantification, Reporting) In-depth knowledge of Capital Charge Calculation Methods and quantification of Operational Risk (Advanced Measurement Approach). Sound Knowledge of principles for sound management of Operational Risk. Experience with the implementation of the three lines of defense model. Client focus to understand the issues and recommend value-added solutions. Able to perform well under pressure, manage projects and budgets well. Initiative, ability to work independently and leadership. Excellent analytical skills, thoroughness and ability to synthesize. Excellent communication skills French (spoken and written). Available to travel to meet clients and project needs. Knowledge of MS Office suite software, computer and programming skills (an asset). Providing you with the support you need to be at your bestFor more information about KPMG in Canada's Benefits and well-being, click here Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Service Advisor - OpenRoad Toyota Richmond
OpenRoad Auto Group, Richmond, BC
UNLIMITED POSSIBILITIES AHEADPosition:Service AdvisorStatus:Full-TimeDealership:OpenRoad Toyota RichmondDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching, Tool Purchase Subsidy Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customer inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with the customer upon delivery of the vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask the Service Manager for assistance. Identify and give special attention to repeat repairs, and assign the original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce the number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies, and procedures. Maintain paperwork and ensure the reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3360 We are an equal-opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Service Advisor - OpenRoad Richmond Region
OpenRoad Auto Group, Richmond, BC
UNLIMITED POSSIBILITIES AHEADPosition:Service AdvisorStatus:Full-TimeDealership: Richmond Auto MallDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customer inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with the customer upon delivery of the vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask the Service Manager for assistance. Identify and give special attention to repeat repairs, and assign the original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce the number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies, and procedures. Maintain paperwork and ensure the reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3805 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Consultant, Banking Operations
KPMG, Montreal, QC
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. KPMG's Banking Advisory Practice helps organizations to develop efficient and effective operations to support strategic business objectives. We support our clients in identifying, quantifying, prioritizing and delivering the changes required to align their operating models to their financial targets and strategic objectives. This approach helps deliver timely improvements in performance and visibility, and control for long-term operating impact. We start with the big picture, before narrowing it to reflect our clients' most pressing concerns, focusing on continuously streamlining operations to unlock value, delivering bottom-line improvements and enhancing quality and service levels. Our Banking Advisory practice are seeking a Consultant to strengthen our Banking offering in the Montreal office. We are looking for talented professionals like you, with a proven record for motivating teams and delivering exceptional, meaningful client service. What you will doAs a Consultant in our Banking Advisory practice, you will use your strong business acumen and be a key member of a high performing team. You'll be learning from some of the best in the financial services industry and growing your personal skillset by : You will be at the forefront of our payment solutions ecosystem, leveraging your expertise to assess, capture, and translate intricate business issues into well-structured payment solutions. Your proficiency in both operational and technical domains will enable you to develop comprehensive work stream plans that drive impactful change. Designing, building, launching, optimizing, and expanding full-stack payment solutions that precisely align with business requirements. Cultivate relationships with a diverse group of stakeholders. Serving as a subject matter expert, you will guide a diverse team of technology and project professionals during project implementation. Participate in requirement gathering workshops, you will gain a deep understanding of our clients' business needs. This insight will empower you to tailor functional solutions and product demonstrations that resonate with various stakeholders. In the pre-sales process, you will prepare compelling marketing materials such as presentations and demos to address potential customers' business requirements. Your expertise in showcasing the value of our solutions will drive new business opportunities. What you bring to the role A Bachelors' degree in a related discipline (may include undergraduate or postgraduate degree in Management/Business Administration, Engineering, Business Information/Technology, Finance, Public Administration, Data Sciences and Health Sciences) A minimum of 1-3 years of experience in c onsulting in banking services . Experience in planning and tracking projects, comfortable to work with executive and C-suite clients and s uperior communication skills . Strong analytical and problem-solving skills with the ability to identify and define problems and develop creative solutions to address client requirements clearly and articulately. Proficient in Microsoft Excel and PowerPoint . Ability to work independently once provided with direction but have an affinity for teamwork and relationship building. Individuals who take deep personal accountability for their work, have a passion for excellence, driven to achieve their full potential and understand the value of building relationships with clients, future clients, their communities, the global firm and each other. Open to learn new things and dive deep into new industries and business functions. This position requires written and oral fluency in English because it involves interpretation and application of English standards, guidance, laws and regulations, servicing of English-speaking clients located across Canada and collaboration with English Speaking colleagues located outside of Quebec. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Chief Financial Officer (CFO) // Chef des Services Financiers
Turning Point Brands Canada, Montreal, QC, CA
About the Company:Consumer defensive company in the Other Tobacco Products (OTP) and adult consumer alternatives industry, is known for its commitment to quality and innovation. With a portfolio that includes smokeless and smoking products, as well as NewGen products.Key Responsibilities:Strategic Leadership: Lead financial strategic planning and execution of growth strategies, with experience in scaling a company’s revenue substantially (e.g., from $3M to $50M within two years).Financial Management and Reporting: Oversee all financial operations, ensuring compliance with public company reporting standards. Experience in public company financial management is essential.Investor Outreach and Fundraising: Actively engage in investor outreach and fundraising activities, with a proven track record in raising substantial funds (e.g., $15M+).Team Management and Development: Manage and mentor teams in FP&A, accounting, and finance, with experience in leading large, cross-functional teams.Risk Management: Implement financial controls and risk management strategies, with a background in safeguarding company assets.Investor and Stakeholder Relations: Maintain relationships with investors, lenders, and financial institutions, requiring high-level negotiation and stakeholder management skills.M&A Expertise: Advise on significant M&A transactions and strategic acquisition targeting, with experience in deals over $100M.Qualifications:Minimum 15 years in senior financial management, preferably in a similar industry.Executed at least 10 M&A projects and valued a minimum of 50 companies.Advanced expertise in option trading and forex hedging, including proficiency in all types of currency hedging strategies.Experience in a consulting role with a top-tier firm.BSc in Finance and Economics; MBA or relevant certifications (CFA, CPA) preferred.Expert in financial modeling and software, including proficiency in Oracle ERP, Microsoft Navision, and Microsoft Power BI.Global work experience, particularly in the U.S., Europe, and MENA region.Additional Requirements:Deep understanding of the equity market with a successful investment track record.Exceptional leadership and communication skills.Experience in launching and scaling new ventures.Must have substantial experience in public company level reporting and compliance.Benefits and Salary:Salary: The Chief Financial Officer (CFO) role offers a competitive annual salary of $150,000 CAD.Benefits Package: In addition to the competitive salary, we provide a comprehensive benefits package that includes:Transportation Allowance: We offer an allowance to help cover your transportation expenses, making your commute to our office in Laval, Quebec, convenient and affordable.Mobile Allowance: You will receive a mobile allowance to support your communication needs, ensuring you can stay connected and productive.Home Office Support: We understand the importance of flexibility, so we offer support for your home office setup, helping you create a comfortable and productive remote work environment.Health and Wellness: At Turning Point Brands, Inc., we value the well-being of our employees. Our benefits package includes health insurance, dental coverage, and access to wellness programs to help you stay healthy.Retirement Plans: We offer retirement savings plans to help you secure your financial future, including contributions to your retirement accounts.Professional Development: As part of our commitment to your growth, we support professional development opportunities and continuous learning, including access to relevant courses and certifications.Work-Life Balance: We believe in work-life balance and offer flexible work arrangements to accommodate your needs whenever possible.Team Collaboration: Join a dynamic team of professionals who value collaboration, innovation, and a supportive work environment.Company Culture: Be part of a company known for its commitment to quality, innovation, and excellence in the Other Tobacco Products (OTP) and adult consumer alternatives industry.We are dedicated to providing our CFO with competitive compensation, benefits, and a positive work environment that supports personal and professional growth.Application Process:Submit a CV, cover letter, and professional references. The application will include multiple interview rounds and assessments.À propos de l'entreprise:L'entreprise de défense des consommateurs dans le secteur des autres produits du tabac et des produits de substitution pour adultes est connue pour son engagement en faveur de la qualité et de l'innovation. Son portefeuille comprend des produits sans fumée et des produits pour fumeurs, ainsi que des produits NewGenPrincipales responsabilités:Leadership stratégique: Diriger la planification stratégique financière et l'exécution des stratégies de croissance, avec une expérience de l'augmentation substantielle du chiffre d'affaires d'une entreprise (par exemple, de 3 millions de dollars à 50 millions de dollars en deux ans).Gestion financière et rapports: Superviser toutes les opérations financières, en veillant au respect des normes d'information des sociétés cotées en bourse. Une expérience de la gestion financière d'une société publique est essentielle.Sensibilisation des investisseurs et collecte de fonds: S'engager activement dans des activités de sensibilisation des investisseurs et de collecte de fonds, avec une expérience avérée dans la collecte de fonds importants (par exemple, 15 millions de dollars ou plus).Gestion et développement d'équipes: Gérer et encadrer des équipes dans les domaines de la comptabilité et de l'analyse financière, de la comptabilité et de la finance, avec une expérience de la direction de grandes équipes interfonctionnelles.Gestion des risques: Mettre en œuvre des contrôles financiers et des stratégies de gestion des risques, avec une expérience de la protection des actifs de l'entreprise.Relations avec les investisseurs et les parties prenantes: Entretenir des relations avec les investisseurs, les prêteurs et les institutions financières, ce qui nécessite des compétences de haut niveau en matière de négociation et de gestion des parties prenantes.Expertise en matière de fusions et acquisitions: Conseiller sur des opérations de fusion et d'acquisition importantes et sur le ciblage d'acquisitions stratégiques, avec une expérience dans les opérations de plus de 100 millions de dollars.Qualifications:Au moins 15 ans d'expérience en gestion financière de haut niveau, de préférence dans un secteur d'activité similaire.Exécution d'au moins 10 projets de fusion et d'acquisition et évaluation d'au moins 50 entreprises.Expertise avancée en matière de négociation d'options et de couverture du risque de change, y compris la maîtrise de tous les types de stratégies de couverture du risque de change.Expérience dans un rôle de consultant au sein d'une entreprise de premier plan.Licence en finance et économie ; MBA ou certifications pertinentes (CFA, CPA) de préférence.Expert en modélisation financière et en logiciels, notamment en Oracle ERP, Microsoft Navision et Microsoft Power BI.Expérience professionnelle internationale, en particulier aux États-Unis, en Europe et dans la région MENA.Exigences supplémentaires:Compréhension approfondie du marché des actions et expérience réussie en matière d'investissement.Compétences exceptionnelles en matière de leadership et de communication.Expérience dans le lancement et l'expansion de nouvelles entreprises.Expérience substantielle en matière d'établissement de rapports et de conformité au niveau des sociétés cotées en bourse.Avantages et salaire:Salaire: Le poste de directeur financier (CFO) offre un salaire annuel compétitif de 150 000 dollars canadiens.Avantages sociaux: En plus d'un salaire compétitif, nous offrons un ensemble complet d'avantages sociaux qui comprend:Indemnité de transport: Nous offrons une allocation pour vous aider à couvrir vos frais de transport, ce qui rend votre trajet vers notre bureau de Laval, au Québec, pratique et abordable.Indemnité de déplacement: Vous recevrez une allocation de téléphonie mobile pour répondre à vos besoins en matière de communication, ce qui vous permettra de rester connecté et productif.Soutien au bureau à domicile: Nous comprenons l'importance de la flexibilité, c'est pourquoi nous offrons un soutien pour l'installation de votre bureau à domicile, afin de vous aider à créer un environnement de travail à distance confortable et productif.Santé et bien-être: Chez Turning Point Brands, Inc, nous accordons une grande importance au bien-être de nos employés. Notre ensemble d'avantages sociaux comprend une assurance maladie, une couverture dentaire et l'accès à des programmes de bien-être pour vous aider à rester en bonne santé.Régimes de retraite: Nous offrons des plans d'épargne retraite pour vous aider à assurer votre avenir financier, y compris des contributions à vos comptes de retraite.Développement professionnel: Dans le cadre de notre engagement en faveur de votre développement, nous soutenons les opportunités de développement professionnel et l'apprentissage continu, y compris l'accès à des cours et des certifications pertinents.Équilibre entre vie professionnelle et vie privée: Nous croyons en l'équilibre entre la vie professionnelle et la vie privée et nous offrons des modalités de travail flexibles pour répondre à vos besoins dans la mesure du possible.Collaboration au sein de l'équipe: Rejoignez une équipe dynamique de professionnels qui valorisent la collaboration, l'innovation et un environnement de travail favorable.Culture d'entreprise: Faites partie d'une entreprise connue pour son engagement en faveur de la qualité, de l'innovation et de l'excellence dans le secteur des autres produits du tabac et des produits de substitution pour adultes.Nous nous engageons à offrir à notre directeur financier une rémunération et des avantages compétitifs, ainsi qu'un environnement de travail positif qui favorise l'épanouissement personnel et professionnel.Processus de candidature:Soumettre un CV, une lettre de motivation et des références professionnelles. La candidature comprendra plusieurs séries d'entretiens et d'évaluations.
Senior Consultant - Business Process Controls Specialist within Financial Services
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Our Technology Risk Consulting services team is growing and we are looking for Senior Consultants to join our team in Toronto. The Technology Risk Consulting practice provides a variety of services to our clients. The successful candidate will focus primarily on providing IT Advisory and Assurance based services to clients in the Asset Management and Financial Services space. They will also be involved in training and guiding our new campus hires. What you will do Working closely with our Clients and Audit teams to conduct assessments of business process risks and controls primarily in the Asset Management (Custody, Funds/Pension Administration, Transfer Agency) and Financial Services space, including any experience in conducting automated controls embedded within information systems in support of our CSAE 3416 / SSAE 18 / ISAE 3402 Service Organization Control (SOC) audits and external audit engagements. Performing other engagements within the context of supporting the external audit, IT internal audit or SOC attestation engagements and assessment of business and IT related controls in large transformation projects. Reviewing new and existing systems in terms of adequacy of business and IT controls, security, operational considerations, data conversion, and project management assessment. Engagement risk management: quality assurance through file review, engagement planning, development and monitoring, engagement profitability - Simultaneously deliver multiple client engagements of varying size, scope, and complexity. Business development: taking a proactive role in the business community to increase awareness of the firm's services and level of commitment to the local market, developing and maturing relationships with internal staff and clients, developing proposals, identifying, and pursuing opportunities to increase the practice's penetration in the public and private sector. Service Delivery : conducting research, performing technical testing, writing reports, conducting interviews, and communicating regularly with clients and resources. Guide field engagement teams as well as coaching and mentoring junior staff members. What you bring to the roleThe successful candidate will possess the following skills and behaviors: Bachelor's or MBA degree in Business or Finance required, ideally with a major in accounting. Completion of one or a combination of the following designations CPA, CFA, CISA, CRISC. The completion of a CPA or equivalent accounting designation is highly recommended. 2 to 5 years o f relevant experience in assessing information technology or business process risk ideally within a large consulting practice. Strong understanding and experience with business process, operations, and controls-based audits (e.g., SOC1, SOC2) is preferred. Experience within an external audit practice auditing clients in the Asset Management Financial Services industries. From this, a strong understanding of business processes associated with custodial/fund administration service providers, banks or insurance companies. For example, experience should cover multiple of the following areas: Custodial, Fund/Pension Administration (for retail mutual funds, institutional, pension, hedge and private equity funds), Transfer Agency, Capital Markets, Retail and Corporate Lending, Wealth Management, Broker Dealer, Investment Managers. Ability to work both - with little supervision and within a team environment. Excellent communication skills being able to express insights, both written and orally. Demonstrated ability to learn and succeed in a fast-paced environment. Attention to detail and strong organization and analytical skills. Strong understanding of business risks and audit risks. Have a high degree of personal confidence, enthusiasm, and drive. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . #LI-Hybrid Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Consultant/Senior Consultant- GIA
KPMG, Winnipeg, MB
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Opportunity: KPMG's growing and market-leading Global Infrastructure Advisory practice is looking for an individual who is interested in infrastructure strategy, finance, procurement, project management, planning and operations to join our practice in Manitoba. Over the past 35 years, our Global Infrastructure practice has become the largest of its kind in Canada due to our deeply specialized knowledge and skills, and unrelenting commitment to client service excellence. As leaders of the industry, we are passionate about earning client trust. We take personal accountability in measuring success from the only perspective that matters - our clients. Our Global Infrastructure Advisory team - comprising of over 100 professionals nationally - is a multi-disciplinary group of capital project managers, accountants, engineers, management consultants, economics, and finance professionals, many of whom are former leaders and professionals from industry. We add value to our clients on their major projects by helping them understand and manage the risks associated with their projects and to improve performance. From strategy development through to operations, KPMG's Global Infrastructure Advisory practice provides advice to project owners, contractors, operators, investors and government organizations at every stage of complex projects and programs. What you will doThe wide range of businesses and projects we work on means that our people have huge variety in their roles. This variation in the role means there is no set pattern for the types of work you will be doing on a day-to-day basis. The successful candidate will assist in the delivery of high quality services to public sector and private sector clients. Working in a team, the Consultant will advise on projects for government (federal, provincial and municipal) and the private sector, across a wide range of markets including utilities, transportation, agri-food, manufacturing, real estate, education, healthcare, and other service sectors. Responsibilities of this position may include: Working on and leading multi-disciplinary teams on a variety of projects Communicating with different parties such as clients and other advisors Preparing and distributing reports and proposals Preparing proposals for RFP submissions Performing research, data gathering, economic, financial and statistical analysis Assisting with the development, and review of financial models Conducting thorough due diligence on financial and operational data Participating in strategic advice to clients based on detailed analysis Assisting in preparing strategic plans, business plans and business cases Contributing to a dedicated team of professionals in delivering advisory services to clients. What you bring to the roleYou are highly motivated and enthusiastic to take on a variety of challenges and opportunities. You have a strong academic record and are committed to professional development. You are passionate about being involved in your local community and university. You have a proven track record of successfully dealing with competing priorities and deadlines under pressure. You have a strong sense of personal accountability, and are focused on achieving your personal and career goals. Skills & Qualifications Undergraduate or graduate degree in business, finance, economics, engineering, planning, or similar area Excellent writing and verbal communication skills Strong interpersonal skills A team-oriented attitude, and ability to work independently and as part of an integrated team Proven capability of working within a multi-disciplinary team Demonstrated initiative and ability to communicate and engage with diverse groups Strong technical, analytical and problem-solving capabilities Flexibility to manage multiple assignments and competing priorities Strong quantitative and computer skills Ability to travel within Canada and abroad, as necessary. Preference given to those with: 3-5 years of industry experience in a relevant industry (e.g. government, engineering, construction, real estate, utilities); and/or Strong relationship-building skills to interact with clients and colleagues Driven to learn from experiences and seek out feedback and opportunities Ability to provide consultation and analysis for the variety of clients you will serve Excellent written and oral communication skills Strong financial, business, computer and analytical skills An intellectual curiosity. Demonstrated skills and experience in one or more of the following: economic and financial analysis leading and facilitating meetings/workshops operational and business improvement lifecycle asset management data analytics, business intelligence and GIS Keys to your success: KPMG individuals Deliver Impact | Seek Growth | Inspire Trust and understand that a diverse workforce enables us to deepen relationships and strengthen our business. Providing you with the support you need to be at your bestFor more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .
Consultant - Global Infrastructure Advisory
KPMG, Regina, SK
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Opportunity: KPMG's growing and market-leading Global Infrastructure Advisory practice is looking for an individual who is interested in infrastructure strategy, finance, procurement, project management, planning and operations to join our practice in Manitoba. Please note that Consultant is an entry-level position, with opportunities to grow your career at a leading global professional services firm. Over the past 35 years, our Global Infrastructure practice has become the largest of its kind in Canada due to our deeply specialized knowledge and skills, and unrelenting commitment to client service excellence. As leaders of the industry, we are passionate about earning client trust. We take personal accountability in measuring success from the only perspective that matters - our clients. Our Global Infrastructure Advisory team - comprising of over 100 professionals nationally - is a multi-disciplinary group of capital project managers, accountants, engineers, management consultants, economics, and finance professionals, many of whom are former leaders and professionals from industry. We add value to our clients on their major projects by helping them understand and manage the risks associated with their projects and to improve performance. From strategy development through to operations, KPMG's Global Infrastructure Advisory practice provides advice to project owners, contractors, operators, investors and government organizations at every stage of complex projects and programs. What you will doThe wide range of businesses and projects we work on means that our people have huge variety in their roles. This variation in the role means there is no set pattern for the types of work you will be doing on a day-to-day basis. The successful candidate will assist in the delivery of high quality services to public sector and private sector clients. Working in a team, the Consultant will advise on projects for government (federal, provincial and municipal) and the private sector, across a wide range of markets including utilities, transportation, agri-food, manufacturing, real estate, education, healthcare, and other service sectors. Responsibilities of this position may include: Working with Indigenous communities and organizations Working on and leading multi-disciplinary teams on a variety of projects Communicating with different parties such as clients and other advisors Preparing and distributing reports and proposals Preparing proposals for RFP submissions Performing research, data gathering, economic, financial and statistical analysis Assisting with the development, and review of financial models Conducting thorough due diligence on financial and operational data Participating in strategic advice to clients based on detailed analysis Assisting in preparing strategic plans, business plans and business cases Contributing to a dedicated team of professionals in delivering advisory services to clients. What you bring to the roleYou are highly motivated and enthusiastic to take on a variety of challenges and opportunities. You have a strong academic record and are committed to professional development. You are passionate about being involved in your local community and university. You have a proven track record of successfully dealing with competing priorities and deadlines under pressure. You have a strong sense of personal accountability, and are focused on achieving your personal and career goals. Skills & Qualifications Knowledge and understanding of Indigenous histories as they relate to current issues in reconciliation. Undergraduate or graduate degree (or technical diploma) in business, architecture or engineering, finance, economics, engineering, planning, or similar area Excellent writing and verbal communication skills Strong interpersonal skills A team-oriented attitude, and ability to work independently and as part of an integrated team Proven capability of working within a multi-disciplinary team Demonstrated initiative and ability to communicate and engage with diverse groups Strong technical, analytical and problem-solving capabilities Flexibility to manage multiple assignments and competing priorities Strong quantitative and computer skills Ability to travel within Canada and abroad, as necessary. Preference given to those with: 3-5 years of industry experience in a relevant industry (e.g. government, engineering, construction, real estate, utilities); and/or Demonstrated skills and experience in one or more of the following: Community engagement Infrastructure project planning, procurement or delivery economic and financial analysis leading and facilitating meetings/workshops operational and business improvement lifecycle asset management data analytics, business intelligence and GIS Keys to your success: KPMG individuals Deliver Impact | Seek Growth | Inspire Trust and understand that a diverse workforce enables us to deepen relationships and strengthen our business. Providing you with the support you need to be at your bestFor more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Broker- Financial Services Group
Aon, Vancouver, BC
Financial Services Group Broker Are you curious by nature? Interested in news, finance and the economy? Make a difference for a customer drives you? Do you like being part of THE team in the market? If so, this opportunity is for you! This is a hybrid position with the ability to work both virtually and from one of our Western Region Aon offices. This according to the national Smart Working policy. Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Analyze client's specific risk exposure and detail coverage requirements Prepare and present marketing proposals for renewals and new business Negotiate with underwriters to establish the best conditions in terms of premiums and coverage Follow up with the insurer to confirm that the conditions of the negotiated contract are respected Approve documentation for new contracts, policy changes, additions, deletions and renewals Build contacts and maintain relationships within the underwriting community with the goal of obtaining the best premiums and coverage for Aon customers Participate in client and prospect meetings Other related tasks as needed How this opportunity is different As a broker, you will have the chance to be part of a national team that will help you grow through training and support. You will work closely with account managers as an expert advisor. Your work will have a significant impact in the client's risk transfer strategy more specifically in relation to their executive risks which includes liability of directors’ and officers’ liability, fiduciary liability (pension plan ), employment practices liability and fidelity insurance Skills and experience that will lead to success Minimum 2 years of experience and knowledge in insurance, an asset The commercial damage insurance broker's license or intention to obtain it within a period of 6 months Strong written and verbal communication skills A financial or legal background is a major asset How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [email protected] Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Dependent on regional requirements, please include specific benefits where applicable and relevant accommodation criteria and enhanced equal opportunities statement #LI-LK1 2540867
Consultant, MarTech Implementation
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe MarTech Implementation Consultant is responsible for supporting the implementation and maintenance of all digital analytics tools and Adobe Marketing technology integration for our Manulife US segment. You will collaborate with digital channel owners to ensure proper tagging of their marketing technology and tracking of specific elements/dimensions and partner with IT on the continuous development process of enhancements made on our web and app properties. The MarTech Implementation Consultant will drive efficiencies across the organization and set best practices for all business units. They are at the forefront of digital analytics implementation technology advancements and explore areas of opportunities.A successful candidate will have experience in multiple subject areas; particularly around analytics technology and digital analytics tagging strategy, and a strong understanding of digital measurement. The implementation consultant will work collaboratively with various stakeholders from digital marketing, optimization, IT, and external providers to deliver best-in-class tagging solution guidance, data integration, and digital analytics governance. S/he will devise the standardized tagging methodology that will drive the IT-led architectural decisions required to support the platform and will oversee its implementation to ensure that the most relevant variables may be easily extracted using digital analytics and marketing technology systems.Key Accountabilities:Support the implementation and maintenance of Digital analytics tools (Adobe Analytics, Tag Management System -Adobe Launch) for the new/existing web properties.Work closely with business analysts to define implementation requirements, Functional/Tagging Specification Documents and maintain documentation on processes of implementation.Collaborate with IT on continuous development work and closely align initiatives on our web properties.Develop, customize, and troubleshoot events and tags in complex environments with the use of JavaScript, XML, HTML, and CSS.Implement analytics tracking codes and assist in quality assurance to ensure tagging functionality across all web properties.Conducting A/B tests, and experience targeting on various web pages to optimize and personalize the user’s web experience through Adobe Target and recommend changes that enable stakeholders to make appropriate strategic decisions.Look for cutting-edge best practices in digital analytics enablement such as event-driven data layer standardization, Adobe MarTech integration, etc. Job Requirements (Education, Experience, Knowledge, Skills, and Competencies):Undergraduate degree in engineering, computer science, or IT-related fieldAt least 3 years of experience in digital analytics such as Adobe Analytics or Google Analytics, focusing on measurement of digital performance, data integration, and development.Strong JavaScript, XML, HTML, CSS, and computer programming conceptsAdvanced knowledge of dynamic tagging solutions (Adobe Launch/DTM, Google Tag Manager)Hands-on experience in event-driven data layer implementation for Adobe AnalyticsHands-on experience creating and maintaining SDR implementations.Adobe Analytics and related Adobe Experience cloud tools expert (Adobe Experience Manager, Target, Audience Manager, RT-CDP, Adobe APIs etc.)Self-motivated team player with a strategic mindsetStrong organizational, communications, and time management skillsAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$70,350.00 CAD - $117,250.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Consultant/ Senior Consultant, Deal Analytics - Transaction Services
KPMG, Montreal, QC
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Our Deal Advisory team includes the following service lines: Transaction Services, Valuations, Corporate Finance, Restructuring & Turnaround, and Infrastructure Advisory. Our clients are typically private equity funds, pension funds, large public companies, as well as private corporations. Our people are motivated self-starters with expertise in finance, valuation, tax, accounting and financial reporting. Our network is global. Join our KPMG's Deal Advisory Analytics team at the Consultant/Senior consultant level with a focus on applying proprietary and third-party data analytics solutions in a deal environment. Working in multi-disciplinary teams, you will apply your professional and technical skills on a wide variety of transactions and at different stages of the transaction process. Learn more Transaction Services, Deal Advisory - KPMG What you will doWorking in multi-disciplinary teams, you will apply your professional and technical skills on a wide variety of transactions and at different stages of the transaction cycle. As Consultant/Senior Consultant, you will: Using KPMG proprietary and third-party data analytics tools you will deliver deeper insights to our clients at deal speed. Work with our deal teams to evaluate a business' historical performance, sustainability of earnings/cash flows, financial projections, and opportunities for value creation. Identify and report key issues, perform relevant financial analysis, and interpret results. Develop analytical procedures and templates that can be deployed to others to increase the capabilities of the wider team. Work with large volumes of data (structured and unstructured) - investigate and perform deeper analysis to produce impactful insights to achieve targeted outcomes. Conduct training and information sessions with KPMG practitioners from across the firm. Participate in KPMG's engagement teams, senior client executives, attorneys, and investors. Draft detailed professional reports and other client deliverables e.g. Excel schedules, Tableau dashboards, results of predictive models etc. Establish credibility and develop relationships with current and prospective clients. Develop and support other business units to identify use cases and increase the use of data & analytics in a cross-functional role (e.g. Valuations, Corporate Finance, Restructuring, Global Infrastructure Project Group, etc.). At times, business needs arise, and employees are required and agree to work beyond their normal work day or work week to fulfill the accountabilities required for their job. Likewise, people need extra time to devote to personal matters, and our approach to flexibility provides for this. What you bring to the role Bachelor's degree in accounting, finance, business intelligence, computer science, mathematics, engineering, or related fields. CPA, CFA and MBA qualifications an asset. Candidates with 2-3 years of experience in finance or analytics-related roles, especially those with exposure to transactional services and deal-making, are encouraged to apply. Ability to transform data into actionable insights using business intelligence software such as Power BI, Tableau, and similar tools. Proficiency with tools like Alteryx and Power Query for data extraction, transformation, and loading (ETL), along with proficiency in managing large datasets and performing analytics. Familiarity with programming languages like DAX, M, Python, R, SQL, etc. Strong analytical skills with financial awareness and business acumen. Proficient in Microsoft Office and presentation skills Proficiency in French at a business level. Profile we are looking for: Proficient in analyzing complex data sets with precision and meticulous attention to detail, ensuring accuracy in insights and recommendations. Demonstrates a curiosity to learn new tools and motivated to self-teach new techniques; Demonstrates a strong drive to continuously learn and adapt in rapidly changing settings, embracing challenges as opportunities for growth and advancement. Exhibits a curious and skeptical mindset, fostering innovative thinking and problem-solving approaches to tackle intricate issues and uncover hidden insights. Displays dedication to working autonomously while remaining flexible and responsive to evolving priorities and strict deadlines, ensuring timely and effective delivery of results. Proficient in articulating ideas clearly and concisely, both orally and in writing, fostering effective communication with diverse stakeholders and teams. Capable of fostering strong internal and external relationships, leveraging effective networking abilities to collaborate across teams and engage clients proactively to deliver tailored solutions. Providing you with the support you need to be at your bestFor more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Service Advisor - OpenRoad Toyota Peace Arch
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Service Advisor Status:Full-TimeDealership: OpenRoad Toyota Peace ArchDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS: Acura, Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customers inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paper work is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with customer upon delivery of vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask Service Manager for assistance. Identify and give special attention to repeat repairs, assign original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as: scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies and procedures. Maintain paperwork and ensure reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on SharePoint. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3915 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Consultant/Senior Consultant, GRC
KPMG, Montreal, QC
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. We are currently seeking a Consultant or Senior Consultant with an operational risk management profile to join our Financial Risk Management team. The candidate will provide consulting services in non-financial risk management and participate in various projects with financial institutions (Banking & Insurance). What you will doYou will work closely with the Risk Management practice on major projects and will contribute to business development. The chosen candidate will: Work on several engagements and deliverables at a time and with tight deadlines. Coordinate a variety of risk management projects to add value. Review the analysis and deliverables produced by the execution team to ensure quality. Write detailed reports setting out the approach, observations and recommendations. Make presentations to prospective clients and participate in conferences for business development purposes. Prepare proposals to meet clients' business needs. What you bring to the role 2-5 years of relevant work experience Bachelor's degree or post-graduate diploma in Finance, Management, or a field related to risk management Extensive experience in Operational Risk Regulations and Guidelines (Basle Accords) In-depth knowledge of Operational Risk Framework Implementation (Governance, Identification and Assessment of Risks, Quantification, Reporting) In-depth knowledge of Capital Charge Calculation Methods and quantification of Operational Risk (Advanced Measurement Approach) Sound Knowledge of principles for sound management of Operational Risk Experience with the implementation of the three lines of defense model Client focus to understand the issues and recommend value-added solutions Able to perform well under pressure, manage projects and budgets well Initiative, ability to work independently and leadership Excellent analytical skills, thoroughness and ability to synthesize Excellent communication skills French (spoken and written) Available to travel to meet clients and project needs Knowledge of MS Office suite software, computer and programming skills (an asset) Providing you with the support you need to be at your bestFor more information about KPMG in Canada's Benefits and well-being, click here Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Consultant/Senior Consultant - Governance Risk & Compliance Services
KPMG, Saskatoon, SK
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Our Governance, Risk Compliance Servicesprofessionals provide a range of assurance and advisory services to enhance the efficiency and effectiveness of internal audit functions, enterprise risk management programs, third-party relationships, regulatory compliance, governance, and sustainability initiatives. We analyze and assess an organization's business strategies and related business processes and systems to help organizations understand and address business goals, requirements, risks, controls, and improvement opportunities. Our professionals bring both deep technical and industry experience, allowing clients to strengthen their key governance, risk management and compliance efforts while optimizing business performance. What you will doThe successful candidate will be involved in the delivery of client services including: Providing a broad range of Internal Audit, Risk and Compliance services, with a focus on internal audit, business process review/mapping, internal controls over financial reporting (ICOFR), and/or IT control testing. Developing recommendations to design and/or strengthen internal controls and assist in improving their efficiency and effectiveness, adding value to the organization. Assisting organizations with the delivery of specialized internal audit, internal control, and regulatory compliance projects utilizing proven methodologies and frameworks. Assist in the delivery of internal audit quality assessments. Delivering and, performing aspects of internal audits including planning, risk assessments, developing audit programs, executing fieldwork, and preparing reports. Assisting in reviewing the quality of the fieldwork and deliverables prepared by engagement members and providing guidance and leadership for performance improvement. Assisting with the development and delivery of internal audit and other basic risk training. Assisting with the creation of proposals and other business development initiatives Networking internally and externally to create strong relationships and opportunities for business development. Developing industry expertise to identify growth opportunities. #LI-Remt What you bring to the roleThe successful candidate will possess the following skills and behaviors: Bachelor degree in an appropriate field from an accredited college/university. CPA, or candidates currently pursuing their CPA, would be viewed positively. CIA, CISA, CRMA or other relevant qualifications and designations would be an asset. 2-5 years of experience delivering internal audits, internal control/ICOFR audits and/or IT audit/control engagements in a public accounting firm. Familiarity with internal control frameworks (COSO, COBIT) and experience in risk management processes is desirable. Demonstrated ability to collaborate with team members, internal/external stakeholders with various backgrounds, and at different levels in the organization is a must. Demonstrated ability to learn and succeed in a fast-paced environment. Excellent verbal and written communication skills. Attention to detail with solid organizational and analytical skills. Flexible in their style and willing to learn new ways, methods and approaches. Self-motivated and willing to ask probing questions to uncover client opportunities. Ability to convey concepts and services to clients clearly and logically. Displays a can-do attitude and continuously seeks ways to do things better. Maintains a professional demeanor at all times with clients and colleagues and is able to keep calm under pressure. Demonstrates passion for their community and participates in community enrichment activities. The successful candidate will possess the following skills and behaviors: Providing you with the support you need to be at your bestFor more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Service Relationship Specialist
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementRemoteJob DescriptionSupportSupport Distribution partners in the acquisition of new business; participate and present in finalist presentations and implementation meetings on the Mid-Market Segments. Assist internal partners in acquiring new business by serving as a liaison; take part as a subject-matter expert in the short-list presentations and ongoing meetings for implementing new business.Respond to benefit plan inquiries and resolve escalated and complex inquiries from Plan Sponsors, Plan Advisors/Consultants, and internal department contacts. Owning and respecting the unique demands of each customer while being considerate of the time frame ensuring a thorough response.Champion for a successful outcome for all involved, the Service Relationship Specialist role is responsible for the successful resolution and negotiation of all service escalations. Advocate for a favorable conclusion for all parties. All service escalations must be successfully resolved and negotiate by the Service Relationship Specialist.Initiate Amendment requests ensuring that information is complete and outstanding requirements are obtained in a timely manner to meet deadlines and meet effective dates of plan changes. Collaborate with our Customer Experience/Operations teams to facilitate information-sharing and identify key issues with our online customer.Assist with general internal initiatives related to Group Benefits services, products, and procedures.Facilitate multiple meetings with our Plan Advisors/Consultants and Plan Sponsors as well as internal teams.Take on special projects and/or research assignments for client needs.AdviseAs the face of Manulife, you build and maintain successful and lasting relationships with existing and potential partners. Understand the intricacies and complexities of each Plan Sponsor's Group Benefits designs and the sophistication of the Advisors/Consulting houses. Prepare and analyze and interpret client reports for review. Generate client reports using web analytics platforms via various reporting tools, requiring analysis and comparison of many reports to ensure we are fulfilling our customer’s needs. Provide expertise on Manulife’s digital experience for group benefits clients (Web, mobile, voice), and highlight key features and functionality.Support group benefits clients in driving adoption of our digital tools and experiences among their plan members Provide reporting on digital uptake/usage to help group benefits clients understand overall plan health and identify areas of opportunity for education/engagement. You drive results by reviewing special requests and helping promote and sell products and services based on client needs and your unit’s business objectives and strategies.Establish and maintain client relationships by identifying current or potential needs and promoting client retention.Providing recommendations on plan design, service options, technology solutions and any ongoing administration needs to the client.Applies understanding of legislative and privacy guidelines to assist in client meetings.EducateDeliver presentations to employee groups to facilitate enrolment and/or introduce their Group Benefits (in person or remote). Meet with plan administrators to train and educate them on effective methods of plan administration.Lead customer workshops and training around product updates & new features Maintain direct contact with clients/advisors, proactively planning your client meetings to ensure regular connections are made.When new products are launched in Group Benefits, take the Lead together with the Account Executive to learn, present and speak to these new services. Become the expert in delivering and educating clients on these services and how it affects their population and what amendments are required to their plans if any.Using our Seismic Tools to put presentations together to present and deliver our services to clients.Clients rely heavily on the Service Relationship Specialist on how to manage new services and products that are launched, or on any new legislative initiatives.Coaching mindset and abilities enabling to define solutions and delivering outcomes. Shared Responsibilities:Works with a Team of Account Executives and collaborates with other Service Relationship Specialists.Assist new Service Relationship Specialists with Job Shadowing and Buddy system to ensure all members of the team can successfully represent Manulife Group Benefits Services.This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.Job Requirements:Minimum three to five years of work experience in Group Benefits. In-depth knowledge and understanding of the Group Benefits products and services.Building and strengthening existing client and consultant/advisor relationships.Proven ability to take initiative, be a strong self-manager and display integrity.GBA designation or working towards the designation an asset.Good knowledge of underwriting concepts. Strong technical and demonstrated analytical skills using Microsoft Office products, Excel and/or PowerPoint, Web Analytics platforms, to arrange and display relevant information during customer business reviews.Excellent presentation skills and the ability to influence decision makers in various areas of organization.Supports, participates, and presents in Mid-Market Finalist Presentations to attain new and keep existing Business out to Market.Strong customer-facing skills including expectation management, communication skills, information management.Ability to work independently and in a team setting, self-starter, innovative thinking with a keen eye for results and driven by quality.Outstanding analytical, strategic, and problem-solving thinking ability - enabling the candidate to recognize issues, outline possible implications and suggest solutions.Relationship-oriented; must be comfortable working with a wide range of individuals at different levels, managing across, up, and down and self-manage to meet timelines of multiple priorities.Capability to determine sensitive client needs or issues.Must have a valid driver’s license and a personal automobile.Competencies:Proven ability to determine business priorities, meet goals, manage high volumes of work.Excellent analytical, problem solving, interpersonal, organizational and time management skills.Negotiation and influencing skills.Strong attention to detail.Champion of superior service delivery and customer service, oral and written communication skills.Good understanding and knowledge of Manulife’s administrative systems.Independent, self-motivated individual with ability to manage multiple tasks and deadlines simultaneously.Strategic and creative thinker focused on finding solutions to unique Plan Sponsor needs.Persuasive communicator with an ability to clearly articulate ideas and present information.Collaborating internally across multiple departments.Ability to be flexible and empathetic and ability to manage conflicts.Proficient in the use of modern technology.Know and understand the growth and persistency strategies.Presenting together with the Account Executives at Client Service Meetings. Taking initiative to prepare and structure these meetings.Service Relationship Specialist attends all meetings for client’s re-enrolment of flex benefits with our Admin Advantage Teams and helps facilitate and ensure all tasks are brought to completion.Attend ongoing service meetings, maintaining and facilitating action logs with head office areas.Excellent planning and project management skills with a confirmed ability to complete projects within tight timeframes.Must be fully bilingual both oral and written (in Quebec only).Decision Authorities: This role directly impacts the Sales, Profitability and Persistency of the overall Distribution offices.Keeping existing clients by ensuring any potential service issues are resolved promptly and putting checks in place to prevent issues from reoccurring.Educating Clients on Manulife’s Group Benefits services that they would benefit from.Key Challenges:Managing high volumes of work within tight time frames and balancing competing priorities.Working with many Advisors/Consultants and Account Executives and balancing their demands, needs and expectations.When a service issue is identified, these could have a financial implication, it is critical that the issue be managed to resolution while ensuring that service and quality are maintained.Working Conditions:Occasional travel will be required within your region to Client Meetings, Wellness Fairs, Employee Sessions.This role will occasionally require working outside traditional business hours to meet client needs. Example - employee sessions for night shift workers.Work Smart options are available.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$56,400.00 CAD - $94,000.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Consultant Compliance & Operational Risk ( Non- Financial)
Deloitte, Vancouver, BC
Job Type:Permanent Reference code:125010 Primary Location:Vancouver, BC All Available Locations:Toronto, ON; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kanata, ON; Kitchener, ON; Langley, BC; Moncton, NB; Ottawa, ON; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Vancouver, BC; Vaughan, ON; Victoria, BC; Windsor, ON; Winnipeg, MB Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Have many careers in one Firm. Partner with clients to solve their most complex problems Enjoy My Benefit Dollars - a flexible benefit to support your physical, financial and emotional well-being. About the teamDeloitte's Compliance and Operational Risk (C&OR) team is a highly connected market offering embedded within the Risk Advisory Business looking to continually grow, innovate, and offer quality and innovation to our clients. We help clients in non-financial service industries, safeguard stakeholder interests by proactively managing risk related to external regulations, commitments and standards enabling long term success and sustainable growth. We focus on strategic support for clients with: • Compliance - management of external regulations, corporate commitments, and internal standards and policies • Operational Risk - Strengthening first and second lines of defense processes for health and safety, operational resilience, and asset integrity.What will your typical day look like?As Consultant you are responsible for helping to deliver compliance-related client projects, and in doing so to continue to grow professionally as a l, team builder, compliance subject matter expert, and business advisor. The Consultant is responsible for contributing to projects including but not limited to the following ways: • Leverage compliance knowledge and diverse advisory skillset to develop and enhance deliverables across compliance operations from risk assessments to monitoring, issue tracking and reporting. • Contribute to delivery of innovative solutions to risk management that transcend the compliance organization and deliver business value. • Develop working documents and deliverables, provide project management for client engagements, be involved in the development, assessment and/or monitoring of services and other activities as needed. • Support the delivery of projects by managing the facilitation of working session and development of deliverables while applying a strong industry knowledge and business practices along with critical thinking and logical structuring to help convey critical messages. • Contribute to the drafting of proposals, marketing content, and thought leadership as a key contributor to developing new business. • Support the retention of Deloitte's position as the preeminent C&OR leader in professional services through industry presentations and publications. • Participate in various training and education programs with regards to standard engagement processes, compliance subject matter expertise and other relevant knowledge to help with professional development and client delivery.Enough about us, let's talk about youAs a consultant you have:• 2+ years of professional experience in one or more of the following industries: Power, Utilities & Renewables, Mining & Metals, Energy & Chemicals, Manufacturing, Technology and Government and Public Sector. • Demonstrated relevant experience in corporate compliance and/or regulatory compliance fields working with clients in a consulting environment or delivering value for stakeholders in a complex corporate environment. • Understanding and/or experience in applying industry-adopted compliance frameworks (e.g., ISO). • Strong knowledge of industry-specific regulatory frameworks and requirements. • Experience in compliance program strategy and transformational initiatives between business units and corporate risk and compliance functions is a strong plus. • Experience in program and/or project management for technology implementations using top analyst rated third party software a strong plus. • Proven track record in designing and implementing compliance programs. • The implementation, application and/or management of compliance management software (e.g., ServiceNow) • Previous experience with a regulatory body would be an assetTotal RewardsThe salary range for this position is $66,000 - $98,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Embedded, Compliance, Project Manager, Risk Management, Marketing Consultant, Technology, Legal, Finance, Marketing
Service Advisor - OpenRoad Toyota Port Moody
OpenRoad Auto Group, Port Moody, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Service Advisor Status:Full-TimeDealership: OpenRoad Toyota Port MoodyDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS: Acura, Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customers inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paper work is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with customer upon delivery of vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask Service Manager for assistance. Identify and give special attention to repeat repairs, assign original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as: scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies and procedures. Maintain paperwork and ensure reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on SharePoint. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3944 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Financial Business Partner - Merchandising Planning
RONA Inc., Boucherville, QC
Financial Business Partner - Merchandising Planning Language English Français (CA) Apply Now At RONA, over 22,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service some 425 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match. Your role Act as a financial business partner for the Merchandising team Margin analysis, impacts on markdowns, as well as rate, volume and mix. Support and make recommendations to Merchandising departments in various projects such as demand planning, management of markdowns and inventory overstock, supply and profitability of products. Work in partnership on the development of action plans with Merchandising in order to achieve budgeted sales and margin targets. Collaborate to put in place and periodically monitor buying plans are in line with the inventory strategy for these categories. Build financial budgets while compiling all future initiatives. The qualifications we are looking for University degree in administration, accounting concentration would be an asset; 3 years of relevant experience as a financial analyst; Hold or in the process of obtaining a recognized professional designation CPA would be an asset; Possess strong skills in analysis; Have marked communication skills; Extensive knowledge of Excel, Access is an asset; Demonstrate initiative and attention to detail; Understanding and interpreting complex themes and issues; Our Hybrid Workplace Policy establishes that associates need to have a reliable transportation to and from our corporate head office located in Boucherville (Quebec), to come to the office on a regular basis. We require all our head office associates to be proficient in French, spoken and written. By joining the RONA family, you’ll enjoy many benefits, such as: A fitness centre, sports activities, and showers A childcare centre that can accommodate up to 78 children A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations) Benefits: retirement savings plan, annual bonuses, student incentive program, etc. Electric car charging stations Career growth opportunities within the company An inclusive and safe working environment Promotion of work-life balance An employer that’s involved in the community And much more! RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status. Apply Now