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Logistics Coordinator
Mehtoj Group Ltd., Winnipeg, MB, CA
Job descriptionAbout Us: Mehtoj Group Ltd. is a dynamic and quickly growing logistics company with both domestic and international operations in over a dozen provinces and states. We specialize in refrigerated freighttransportation and serve local, national, and multinational customers. We are a safety-first companywith a strong commitment to personal wellbeing and customer satisfaction. Based in Winnipeg’sCenterport district, Mehtoj is a great place to begin your career or take it to new heights!The role:Working with drivers to help them achieve mileage goals and ensure these goals are in linewith organization goals.Maintain continuous contact with existing customers through e-mails and telephoneBe patient and listen to driver concerns and follow up on them in a timely mannerReview plans sent for each driver prior to dispatching, ensuring it is achievableBuild strong, genuine relationships with clients built on a foundation of trust and camaraderieAnswer customer inquiries and provide information to customersCoordinate freight, including booking loads and tracking and tracing shipmentsWork closely with the Sales and Operations teams to deliver exceptional customer service toclientsCommunicate any delays or potential service failures in a timely manner to impactedOperations team members, Customer Service Representatives, as well as Operations managersso they in turn can communicate to customers and seek resolutionProvide quotes and negotiate terms with customers and carriersJob Types: Full-time, PermanentExperience:Dispatch: 2 years (Preferred)Job Types: Full-time, Permanent, CasualSalary: $32,000.00-$55,000.00 per yearBenefits:Casual dressDental careLife insuranceOn-site parkingPaid time offVision careFlexible Language Requirement:French not requiredSchedule:8 hour shiftDay shiftMonday to FridayNumber of positions: 2Ability to commute/relocate:Winnipeg, MB R3C2E6: reliably commute or plan to relocate before starting work (required)Experience:logistics: 2 years (required)
118342 - Associate Physician, Infectious Diseases
Vancouver Coastal Health, Vancouver, BC
Associate Physician, Infectious Diseases Job ID 2024-118342 City Vancouver Work Location Admin 601 W. Broadway Supplementary Job Title Physicians & Medical Staff - Associate Physician Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Associate Physician Salary Grade 09 Min Hourly CAD $54.19/Hr. Max Hourly CAD $77.89/Hr. Shift Times 0800-1600 Days Off Rotating Salary The salary range for this position is CAD $54.19/Hr. - CAD $77.89/Hr. Job Summary Job Title:Associate Physician, Infectious DiseaseWork Site:Vancouver General HospitalStatus:Full-TimeStart Date:April 1, 2024Compensation Type:Salary Come work as an Associate Physician with Vancouver Coastal Health (VCH)!The Associate Physician (AP), Infectious Diseases, performs services within the scope of an Associate Physician’s clinical duties and responsibilities and serves as a physician extender to provide care to patients of the Infectious Diseases Division. The AP works under the supervision of the attending Infectious Diseases physician on a day-to-day basis and is accountable to the Division Head of Infectious Diseases or documented delegate for the overall provision of quality of care and professional development. The AP supports the provision of continuous care in a team-based environment working collaboratively with the most responsible physician (MRP), fellows, residents, nursing, and allied care providers to care for patients seen by the Infectious Diseases Division. The AP has demonstrated ability to communicate effectively and build relationships with other health professionals and disciplines and holds excellent interpersonal skills and ability to work within a team. The AP also has demonstrated ability to document in accordance with the College of Physicians and Surgeons of British Columbia (CPSBC) and organizational standards, policies, and guidelines. OrganizationVancouver Coastal Health (VCH) is one of five regional health authorities that work under the Ministry of Health together, with the Provincial Health Services Authority (PHSA) and the First Nations Health Authority (FNHA), to provide high quality, appropriate and timely health services to British Columbians. VCH is a world-class innovator in medical care, research and teaching, delivering care to more than one million B.C. residents living in Vancouver, the North Shore, Richmond, the Sea-to-Sky corridor, Sunshine Coast and the Central Coast. We are dedicated to providing exceptional care across the full continuum in areas including public health, primary care, acute services, community-based long-term care and home health, mental health, substance use, and research. Qualifications Education, Licensing, & Experience:Medical degree from a school listed in the World Directory of Medical Schools. Minimum of two (2) years of accredited postgraduate training as a medical or surgical specialist, verified by the CPSBC. Successful completion of Part 1 of the Medical Council of Canada Qualifying Examination (MCCQE) or Steps 1 through 3 of the United States Medical Licensing Examinations (USMLEs).Must meet the CPSBC’s English language proficiency requirements. Must be eligible for registration with the CPSBC in the Associate Physician class. The AP must have Canadian Citizenship, be a permanent resident, or be legally able to live and work in British Columbia. Knowledge & Abilities: Demonstrated knowledge and skills to diagnose and manage common infectious diseases issues in immunocompetent and immunocompromised patients (e.g. pneumonia, skin and soft tissue infections, urinary tract infections, bacteremia, intra-abdominal infections, fever of unknown origin, intracranial infections, line and catheter infections etc). This includes gathering an accurate history (including host/socioeconomic factors and relevant exposures), performing a physical examination, reviewing the results of pertinent investigations, synthesizing the information for an organized and concise presentation to a supervisor, documenting the assessment, and developing a complete and accurate management plan. An important aspect is recognizing relevant infection prevention and control considerations and taking appropriate precautions, as well as opportunities for antimicrobial stewardship. Recognizing life, limb and/or organ threatening presentations and initiating management by recognizing the potential severity of a patient’s presentation, performing a timely assessment and review of the case, initiating appropriate empiric management, and, where relevant, engaging other services in the patient’s care, working within one’s limits and contacting senior residents/staff when appropriate, and paying attention to aspects of personal and other caregivers safety (e.g., infection control, violent patient). Examples of life, limb, and/or organ threatening presentations include meningitis, necrotizing fasciitis, malaria, sepsis/septic shock, serious CLABSIs, and other emerging infections. Ability to perform within the scope of Associate Physician duties and responsibilities as well as be able to interact, and adapt effectively with other professionals in complex, dynamic situations. Confidence and experience in recognizing and initiating response to emergency situations such as respiratory and cardiac compromise, infection, metabolic disturbances and the like. Ability to recognize medical instability and address initial priorities of resuscitation and liaise with appropriate services in the hospital such as intensive care unit or internal medicine. Able to judge situations where discussion and reporting to senior and most responsible physicians is appropriate.Excellent English communication, including with patients, families, and other health care professionals. Ability to communicate effectively and collaborate with families about health findings, diagnosis, treatment, prognosis and follow up.Computer and written communication skills including order entry, clinical documentation, and ability to review relevant diagnostic information and health history. Ability and comfort in working in a team-based environment. Excellent interpersonal skills and ability to work within a team. Ability to carry out professional duties in the face of multiple, competing demands.Physical ability to carry out the duties of the position. ASSESSMENT AND PROBATIONARY PERIODDuring a 12-week probationary period, the AP will undergo assessment and evaluation of their competence to perform the duties in the intended specialty areas under a supervising physician. The evaluation will include assessment of:Basic clinical skillsCommunication skillsThe ability and willingness to function as a member of a clinical teamSpecialized knowledge and skills applicable to the intended clinical placementClinical decision-making and the appropriate use of clinical and diagnostic resourcesClinical documentationProcedures required to function effectively within the team environmentOngoing employment is contingent upon satisfactory completion of the probationary period, and subject to a six month and annual reviews. REMUNERATIONThe AP is an employee of VCH and will be paid in accordance with the provincial guidelines established by the Health Employers Association of BC (HEABC) at the pay level of Range 9 following a successful 12-week orientation and assessment period, and receives requisite benefits, including four (4) weeks of paid vacation and extended health, dental, life and disability insurance. During the 12-week assessment and orientation period, the AP will be remunerated at pay level Range 8. Closing Statement To apply now please visit Health Match BC (HMBC) via the link below: APPLY NOW Please note that a resume and cover letter is required to apply for this position. As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Grow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Tangible Asset Valuation Manager - Toronto
Deloitte,
Job Type:Permanent Reference code:125639 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching Have many careers in one Firm. Partner with clients to solve their most complex problems What will your typical day look like?As a Manager in the tangible asset valuation team you will: Undertake valuations of a variety of plant and equipment assets across a variety of industries for acquisition accounting, liquidation, insurance and tax. Participate in valuation audit review process. Undertake inspections of client's plant and equipment individually and with other team members throughout Canada. Some international travel will also be required. Develop and enhance models to calculate asset value. Undertake cost and market research. Compose written valuation reports. Work closely with other members of the Financial Advisory Services and Audit service lines. About the teamDeloitte's Value Advisory team specializes in solving complex business and transaction issues, including analyzing valuation alternatives and recommending solutions. We understand how to quantify and present valuation analyses and conclusions in concert with prevailing accounting, tax, and regulatory codes for transaction, financing, litigation, strategic management, and compliance purposes. Our main areas of focus are: Business valuations; Damage quantification; Valuations related to financial statements; Mergers, acquisitions, and divestitures; Strategic and financial consulting; and Financial modeling. We have a diverse team that is energized, supports each other and our clients and delivers on our promises. Our team includes people with CPAs, CBVs, CFAs, MBAs, CFEs and other qualifications. We believe in life-long learning and are always excited to examine new ideas, new ways of working and new opportunities!Enough about us, let's talk about youAs part of the tangible asset valuation team, you will ideally possess: 5+ years plant and equipment valuation experience. Previous work experience within a Big 4 valuation or a major appraisal firm. ASA (Machinery & Technical Specialty), AIC and/or RICS accreditation is an advantage. Strong MS Office skills including MS Excel modeling skills. Tertiary qualifications in mechanical/electrical/civil engineering. Candidates with a business-related degree with plant and equipment valuation experience will also be considered. Total RewardsThe salary range for this position is $83,000 - $144,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Civil Engineer, Financial, Law, Market Research, Compliance, Engineering, Finance, Legal, Marketing
Analyst, Actuarial Insurance Solutions - New Grad 2025 - Multiple Locations
Deloitte, Toronto, ON
Job Type:New Graduate Reference code:125842 Primary Location:Toronto, ON All Available Locations:Kitchener, ON; Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Like many students approaching graduation, you are probably thinking 'what now'? Well, why not start off by launching your career with the one firm where you can make a bigger impact than you ever thought possible. What will your typical day look like? Our Actuarial and Insurance Solutions (AIS) practice will not just offer you a typical actuarial role. You will build innovative solutions to advance the actuarial field in addition to developing a deep knowledge of actuarial technical concepts and understanding the issues that will affect our clients. More specifically, a career in AIS will offer you the opportunity to: Work in a fast growing and challenging environment with a diverse set of people who are eminent in their respective technical field Develop cutting-edge solutions in collaboration with our teams and with clients Continue your professional development to reinforce and expand your chosen career path Work with high profile clients on a variety of Canadian and international engagements About the team The Assurance practice's value statement, or more simply, why we exist, is to "Build and elevate trust to help create a more resilient and sustainable tomorrow." The AIS practice is a multi-disciplinary and cross-functional service line that engages with clients across the Life, Property & Casualty, and Pension industries. Our Canadian team is part of Deloitte's worldwide actuarial network, which includes over 1,500 actuarial professionals working in 43 countries. Our service line performs client engagements that include, but are not limited to, technical actuarial work, enterprise risk management, actuarial process re-engineering, regulatory advisory, pension de-risking, predictive analytics, and M&A due diligence. AIS is also part of Deloitte's insurance sector practice and provides a wide range of services that go beyond the actuarial discipline. Our main objectives as a practice is to meet our clients' evolving needs and develop solutions that can help them take the next step in an industry being disrupted by emerging technology, stringent regulations, and changing customer needs. Enough about us, let's talk about you In this role, the expected qualifications are: Working towards completing a post-secondary degree or diploma in the fields of actuarial sciences, mathematics, risk management or a related field & significant progress towards ASA preferred (passed at least two SOA or CAS actuarial exam) Aptitude to synthesize quantitative analysis and effectively relay this information to others Research, financial analysis, analytical and problem-solving skills Demonstrated capabilities in team work, leadership, strong written and verbal communication skills Strong Computer skills - Microsoft Office (Excel, Access, etc.), Internet search tools, AXIS, etc Ability to build rapport within the practice and deliver high-quality work under time constraints Shows a keen interest in the latest developments in the insurance industry and exhibits passion in driving innovation in the actuarial field Shows a commitment to the insurance/risk management/data analytics fields through relevant classes/project work, past employment, and/or case competitions A strong entrepreneurial spirit who takes initiative in finding new work within the actuarial team Total Rewards The salary range for this position is $48,500 - $85,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver. Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm‐wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure. Our promise to our people: Deloitte is where potential comes to life Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be. Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.The next step is yours Apply today! Deadline to Apply:April 30, 2024, at 11:59 PM ETTo be considered, you must submit your cover letter, resume and unofficial transcript in ONE PDF document At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . 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Analyst, Actuarial Insurance Solutions - Co-op/Intern 2025 - Multiple Locations
Deloitte, Toronto, ON
Job Type:Co-op/Intern Reference code:125843 Primary Location:Toronto, ON All Available Locations:Toronto, ON; Kitchener, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Are you a current student looking to pursue either a Co-op term or Internship? Well, why not start by launching your career with the one firm where you can make a bigger impact than you ever thought possible. What will your typical day look like? Our Actuarial and Insurance Solutions (AIS) practice will not just offer you a typical actuarial role. You will build innovative solutions to advance the actuarial field in addition to developing a deep knowledge of actuarial technical concepts and understanding the issues that will affect our clients. More specifically, a career in AIS will offer you the opportunity to: Work in a fast growing and challenging environment with a diverse set of people who are eminent in their respective technical field Develop cutting-edge solutions in collaboration with our teams and with clients Continue your professional development to reinforce and expand your chosen career path Work with high profile clients on a variety of Canadian and international engagements About the team The Assurance practice's value statement, or more simply, why we exist, is to "Build and elevate trust to help create a more resilient and sustainable tomorrow." The AIS practice is a multi-disciplinary and cross-functional service line that engages with clients across the Life, Property & Casualty, and Pension industries. Our Canadian team is part of Deloitte's worldwide actuarial network, which includes over 1,500 actuarial professionals working in 43 countries. Our service line performs client engagements that include, but are not limited to, technical actuarial work, enterprise risk management, actuarial process re-engineering, regulatory advisory, pension de-risking, predictive analytics, and M&A due diligence. AIS is also part of Deloitte's insurance sector practice and provides a wide range of services that go beyond the actuarial discipline. Our main objectives as a practice is to meet our clients' evolving needs and develop solutions that can help them take the next step in an industry being disrupted by emerging technology, stringent regulations, and changing customer needs. Enough about us, let's talk about you In this role, the expected qualifications are: Working towards completing a post-secondary degree or diploma in the fields of actuarial sciences, mathematics, risk management or a related field & significant progress towards ASA preferred (passed at least two SOA or CAS actuarial exam) Aptitude to synthesize quantitative analysis and effectively relay this information to others Research, financial analysis, analytical and problem-solving skills Demonstrated capabilities in team work, leadership, strong written and verbal communication skills Strong Computer skills - Microsoft Office (Excel, Access, etc.), Internet search tools, AXIS, etc Ability to build rapport within the practice and deliver high-quality work under time constraints Shows a keen interest in the latest developments in the insurance industry and exhibits passion in driving innovation in the actuarial field Shows a commitment to the insurance/risk management/data analytics fields through relevant classes/project work, past employment, and/or case competitions A strong entrepreneurial spirit who takes initiative in finding new work within the actuarial team Total Rewards The salary range for this position is $48,000 - $74,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver. Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: flexible work arrangements and a hybrid work structure. Our promise to our people: Deloitte is where potential comes to life Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be. Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.The next step is yours Apply today!Deadline to Apply: April 30, 2024, at 11:59 PM ETTo be considered, you must submit your cover letter, resume and unofficial transcript in ONE PDF document At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Accounting, Quantitative Analyst, Risk Management, Developer, Equity, Finance, Data, Technology
Senior Full Stack Software Engineer
Manulife Financial Corporation, Waterloo, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionOverview:As part of our transformation journey, we are looking for a Senior Full Stack Software Engineer to support Manulife's Insurance Technology value streams/product lines. You will be required to be agile focused and have a passion for pragmatic and collaborative solutioning. Work with the business to fulfill product requirements and have a keen eye to reuse and assess segment contributions. You will be key to successful delivery.With a strong background of hands-on Engineering and Architecture, you will support the insurance product lines in their current and future state architectural design, issue resolution and solutions considerations for associated value streams. You will be responsible for collaborating with our product line engineers, and their constituent technologies, in addition domain focused solution architects.Pragmatism is essential to this role with strong communication capabilities and a collaborative approach with both business and technical collaborators alike. Working closely with the divisional architecture team (Product, Domain and Enterprise) and the Value Streams across Insurance Technology, contribute to proof of technology initiatives, fulfill both non-functional and functional requirements and provide support in the definition and delivery of our pivotal initiatives. In addition, have a strong tie to the cross-divisional architecture groups and global domain architects for alignment of technology requirements, capabilities, and adoption.Inspiring and supporting the delivery teams as they drive forward is a must in this technology leadership role.Job Specific Accountabilities:Applies knowledge of cloud platformsAssists with analysis of how business requirements can be technically implemented.Integrates large and sophisticated systems.Applies problem-solving to address challenges and concerns.Helps institute outstanding technology capabilities with diligence, attention to detail and intuitionHelps implement sophisticated organizational and planning skills to developmental projectsBalances contending priorities while adhering to deadlines and aligning resources with value demandsHelps craft online and mobile IT architecture, drawing on knowledge of open source and/or commercially available platformsApplies industry standard processes and design patterns to build scalable and secure solutions that have outstanding technical performanceDevelops system implementation plans/processes and supervise the development, integration, testing and launch stages of ProductAssists in driving the implementation of key processes related to building Product as a digital businessEvaluates third-party suppliers, products and solutions and engage in/leading collaborative discussionsDesigns and establish an accredited third-party supplier network of IT/digital delivery partnersApplies disciplined coding practices to enable agility and delivery of high-quality codeAbility to do impact analysis and propose high level system solutions for new developmentsKnowledge & Skills:Deep understanding of business strategy and contribute to the crafting of software/platform/infrastructure architecture plans to support business outcomesKnowledge or experience with Cloud based architectures, API gateways; demonstrate and communicate a passion for digital products and servicesExperience with large or sophisticated system integration projectsGood track record of dealing with sophisticated customized solutions requiring creative & sophisticated investigations and evaluations of alternative architectural solutionsStrategic business insight and understanding of organization strategy and ability to craft information systems to deliver that strategyExperience leading and collaborating across teams to ensure successful delivery of solutionsCollaborative demeanor, willingness to work with team members; able to mentor, participate in code reviews, share skills and methodsConstantly learns from both success and failureGood organizational and problem-solving abilities that enable you to lead through creative abrasionGood verbal and written communication; able to effectively articulate technical vision, possibilities, and outcomesExperiments with new technologies and understanding how they will impact what comes nextMinimum Experience:10+ years in Senior Engineering roles, working hand-in-hand with Architecture groupsHands-on experience delivering large-scale solutions using REACT, node.js, NextJS, Dot NetExperience in Monitoring / Logging tools such as New Relic, Devo, DynatraceKnowledge in SonarQube, Fortify and SnykDevOps and APIs (Jenkins, Snyk, Pivotal Cloud Foundry, Azure, and SonarQub)Cloud platform (AKS)Experience working on large transformation projects and strategyBachelors of Science in Computer Science or equivalentPreferable previous work experience in Financial Services or digital companyWhat can we offer:Competitive salary and benefits packages. A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills. A focus on growing your career path with us. Flexible work policies and strong work-life balance. Professional development and leadership opportunities.Our commitment:Values-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity, and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all partners and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationCAN, Ontario, Waterloo, 500 King Street NorthSalary range is expected to be between$92,190.00 CAD - $171,210.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Manager Underwriting
Manulife Financial Corporation, Waterloo, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe opportunityManulife’s insurance business is a multifaceted and industry-leading area that includes a world-class underwriting organization. The Underwriting team is growing! We are looking for a high-energy, passionate, customer-obsessed, and creative individual to join our leadership team to help manage day-to-day business operations and drive performance through transformation.Reporting to the Managing Director of Underwriting, the Underwriting Manager is primarily responsible for operational effectiveness and developing and supporting our strategy to ensure timely, cost-effective service.ResponsibilitiesLead service delivery of the Underwriting area within the established service level agreements, handling escalated customer issues and ensuring the operations provide real value to our customers.Take personal ownership of consistently meeting standards and targets.Improve the efficiency of staff by recruiting and developing highly cohesive and motivated teams, evaluating individual and team performance, addressing performance-related concerns, initiating corrective action, conducting staff performance appraisals, managing reward and recognition, and talent management.Provide leadership and technical direction for the development of staff, and the creation of a positive and productive work environment.Build and maintain strong internal and external working relationships including presentations to advisors and distribution or office visits when needed.Ensure ongoing partnerships and collaboration.Work with multiple teams in all locations to ensure quality and service.Innovative and always looking for opportunities to continually improve our business and serve our customers.How will you create impact?The role provides overall management direction and builds and leads a successful Underwriting team. This is accomplished through effective recruitment, retention, and development of staff and the creation of a positive work environment that encourages participation, ownership, responsibility, innovation, initiative, integrity, and a sense of pride in the operations and in Manulife.To succeed in this role, you need to thrive in a fast-paced and dynamic environment and commit to service excellence through building effective relationships across the organization at all levels. As a representative of Manulife’s brand, you will be encouraged to model our values and understand our business strategy and mission.The Underwriting team is 120 strong consisting of Individual, Affinity, and Group business which supports multiple distribution channels including Advisor Services, Managing General Agencies, and National Accounts. The business services both advisors sold and direct to client markets. Several product lines such as Life, Critical Illness, Disability, Mortgage Creditor, and Health and Dental are handled by the underwriting team. The team is also diverse in people and location. We have people in all offices as well as working-from-home individuals. The Underwriting team is responsible for risk assessment, analyzing experience, and projecting trends.What motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.What we are looking for?For Québec candidates, bilingualism is required (French/English) -The successful candidate will be required to communicate in English and French to support clients from various jurisdictions outside of Quebec.Demonstrated leadership skills and accountabilities including staff development and team engagement.Excellent understanding of Insurance Products and Industry knowledge - underwriting background an asset specifically living benefitsOutstanding relationship skills, building strong relationships with internal and external business partners.Resilient and adaptable when working under business pressures and sales deadlinesSuperior communication skills, both written and verbalExcellent negotiation, influencing, problem-solving, and decision-making skills.Ability to effectively work with a remote and geographically diverse team.Willingness to problem-solve directly with key stakeholders.Strong operations orientationResults OrientedPresentation skillsDedication to learning and professional developmentWhat can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationWaterloo, OntarioSalary range is expected to be between$78 975,00 CAD - $142 155,00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Client Services Officer
BMO Financial Group, Calgary, AB
Application Deadline: 04/28/2024 Address: 350 7th Ave SW Job Family Group: Commercial Sales & Service Provides exceptional, daily operational service support to grow the Banks market share and maximize profitability of client relationships. Ensures client problem resolution is prompt and effective, and that enhancement opportunities are identified and closed or referred during client service interactions. Typically meets client service needs through a pooled call center environment or a dedicated one-on-one relationship with sensitive, complex and/or top tiered clients. Demonstrates an in-depth understanding of product and service, by providing needed information or directing clients to the appropriate source. Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones. Gathers and formats data into regular and ad-hoc reports, and dashboards. Explores and identifies enhancements and cross-sell opportunities and bringing these opportunities to the appropriate line of business contact. Actively listens to clients' concerns and diagnoses clients service needs. Facilitates timely client problem-resolution, engages cross-functional representatives or groups as appropriate. Responds to client concerns in a professional manner to convey ownership, competence, respect for the client relationship. Accurately documents client requests using the groups tracking systems. Facilitates action to close gaps between client expectations and client experiences in the performance of the Bank and its products. Applies consistent and timely follow ups to demonstrate a commitment to customer satisfaction and high standards of responsiveness. Serves as an advocate for individual clients and escalating issues as necessary to facilitate the timely resolution of service problems. Supports the development of tailored messaging, which may include writing, editing and distributing communications. Tracks collection of client service fees Collaborates with internal and external stakeholders in order to deliver on business objectives. Executes work to deliver timely, accurate, and efficient service. Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees. Analyzes issues and determines next steps. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience. If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the established qualification standards. Specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Compensation and Benefits: $37 500,00 - $69 500,00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Manager, Portfolio Management Group
BMO Financial Group, Toronto, ON
Application Deadline: 05/02/2024 Address: 100 King Street West Job Family Group: Wealth Sales & Service Address: 100 King Street West The Portfolio Management Group (PMG) is responsible for supporting BMO Private Banking Canadas Investment Counselors (ICs) with the effective administration and implementation and monitoring of client investment accounts which are to be in line with BMO Private Investment Counsel (BPIC)s philosophy, strategies and mandates. Key Accountabilities 1. Portfolio Administration and Implementation 2. Leadership & Team Effectiveness 3. Project Management 4. Risk Management & Control ACCOUNTABILITIES 1. Portfolio Administration and Implementation Implement investment recommendations of the Investment Policy Committee and investment managers by generating orders and executing transactions in BPICs discretionary accounts. Support Investment Counsellors in the administration and management of client portfolios by generating orders and executing transactions upon request. Maintain low portfolio variability with established investment models to keep performance in line with internal benchmarks. Proactively review client accounts to ensure portfolios are managed in an efficient manner by utilizing portfolio management software capabilities while ensuring compliance with investment constraints. Proactively liaise with the trading desk to enhance synergies. 2. Practice Management and Team Effectiveness Establish and maintain positive relationships with Investment Counsellors and provide guidance to Investment Counsellors in the management of client portfolios. Coach, motivate, develop and provide counsel to Portfolio Associates and Portfolio Assistants in the resolution of complex issues. Provide insight and share expertise with team members and colleagues in regards to BPICs investment platform and products. Support a work environment that inspires innovation, creativity, collaboration, diversity and demonstrates a high tolerance and flexibility for change. Provide feedback and support to the Regional Directors of Investments. 3. Project Management Assist, as subject matter experts, with ad-hoc projects in support of BMO Private Wealth Canada initiatives. 4. Risk Management and Control Protect the Banks assets and clients by ensuring proper adherence to all aspects of First Principles, Our Code of Conduct, Ethics, and compliance policies and procedures relating to private client money management. Knowledge and Skills Knowledge Credentials and experience sufficient to achieve registration as Advising Representative with Provincial Securities Commissions is required (earned CFA Charter and has gained 12 months of relevant investment management experience in the 36-month period before applying for registration; or received the Canadian Investment Manager designation and has gained 48 months of relevant investment management experience, 12 months of which was gained in the 36-month period before applying for registration) University degree CFA Charter or Canadian Investment Manager designation Minimum of 5 years working experience in the investment and/or financial services industry either in a similar role or within the Private Wealth or Investment Management divisions. Skills Strong understanding of portfolio management principles and the regulatory environment. Ability to work in a fast-paced environment Excellent interpersonal, communication, relationship management and persuasion skills (verbal, listening and writing) Strong attention to detail and analytical skills as well as being organized and the ability to multi-task and take initiative Strong ability to work independently and as part of a team Strong understanding of financial markets, investment products and familiarity with taxation issues. Strong understanding of the regulatory environment Strong technical skills and exposure to portfolio management and trading (Charles River CRIMS and CRE) and book of record software (FIS Global Plus) is an asset. Strong computer skills: MS Office, MS Outlook, Bloomberg is an asset. Job Category: Individual Contributor / Collaborateur Compensation and Benefits: $68,000.00 - $126,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Senior Consultant, Information Risk
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe Opportunity This role is part the Information Risk team, who is the information security control team under Global Wealth Asset Management (GWAM) Information Technology First Line of Defense. The team performs risk-based information security assessments for new technologies and changes to existing IT-based solutions, accountable to identify threats for both the cloud-based and on premises-based infrastructure, platform, and services.:Perform GWAM project and technology information risk assessments including assessing risks and define controls as well as tracking the implementation of controls.Design, document and/or implement BAU security controls applicable to the cloud-based infrastructure, platform, and services.Evaluate products for implementing security controls in the cloud or on-premises spaces.Key Responsibilities:Responsible for the execution of information risk assessment processes in compliance with global Information Risk Assessment methodology.Ensure the appropriate steps are taken to ensure the Information Risk Assessment process is followed in integration with other related processes: architecture review, project risk management framework, etc.Manage the priorities between the tasks assigned with input from the risk owners.Attend project meetings, provide timely updates, advise on risks and impact around the changes.Ensure each information risk assessment completed is peer-reviewed & communicated to larger distribution to various collaborators.Deliver training to key collaborators around the information risk assessment processes.Respond to audits, regulatory reviews, risk and controls self-assessments.Job Requirements (Experience/Knowledge/Skills):Degree holder of Computer Science, Information Technology, Software Engineering, Business Administration, or relevant educational and professional experience.Relevant professional designations (e.g. CISSP, CRISC, CISM, CISA, CCSP, GSEC).5+ years of experience in a combination of relevant technical disciplines in the field of Information Security: network security, application security, identity and access management, IT operations security, vulnerability management, information protection, physical security, cybersecurity.5+ years of IT/Information Risk management experience: vendor risk management, project risk management, IT audit or IT controls assessment.Deep knowledge of cloud computing security and IaaS, PaaS or SaaS environments.Knowledge of security frameworks (e.g. ISO 27001, COBIT), regulatory requirements and standards (e.g. NIST, GDPR, Sarbanes-Oxley).Good communication, presentation, and facilitation skills to all levels and audiences.Influence behavior to reduce risks and foster a strong information security risk management culture.Problem solving, analytical, and innovative attitude.Good great teammate (collaborative).Strong time management and organizational skills to manage multiple tasks and changing priorities.Knowledge and understanding of the financial industry is preferred.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$92,190.00 CAD - $171,210.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Senior Compliance Consultant, Group Benefits
Manulife Financial Corporation, Montreal, QC
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe Compliance Consultant will provide ongoing support to our Group Benefits business. Responsibilities will include handling inquiries and questions from our business partners, providing support on new and existing initiatives, legislation, marketing reviews and other regulatory compliance functions as may be required. The incumbent must have a detailed knowledge of the applicable compliance requirements, industry issues and be familiar with insurance and group benefits generally to develop solutions that meet business needs. In this role, the Compliance Consultant will interact with our business partners, management in the health and dental benefits and disability areas. They will also have regular interaction with our privacy Office, other members of our compliance team and legal counsel.Responsibilities:Develop, implement, and maintain compliance programs, policies, and procedures to ensure that Group Benefits applicable regulatory requirements are met.Support the marketing reviews and provide related approvals in accordance with Manulife policies and procedures.Investigate situations where a compliance issue has been identified, and either resolve the problem or advance to the Compliance Director and/or the Chief Compliance Officer.Investigate privacy issues in conjunction with the Privacy Office to provide advice and direction.Respond to sophisticated compliance inquiries from all areas of the business unit and provide timely advice and creative solutions to address the needs of members, advisors, plan sponsors and Manulife, while satisfying regulatory requirements.Assist with legislative analysis and impact assessments based on requests from the business relating to projects, initiatives, or new product lines. Develop, monitor, and deliver targeted employee training on compliance matters. Prepare self-assessments and other reports required by Divisional Compliance and Group Benefits management.Develop, and carry out, assessment programs to ensure compliance controls are operating optimally.Participate as a compliance representative on business initiatives and projects to improve compliance controls within Group Benefits.Participate in Divisional discussions regarding compliance programs.Draft documentation and supporting materials in support of audits and regulatory examinations and regulatory compliance incidents.Participate as a compliance representative on industry and regularity committees on behalf of the Group Benefits compliance functionParticipate in any other tasks that may be assigned from time to time.What we are looking forStrong compliance and/or legal experience in the insurance industry.Law degree or auditing background would be considered an asset, but not required.Compliance or Privacy designation or certification would be considered an asset, but not required.Familiarity with AML / ATF policiesExperience and relationship with The Autorité des marchés financiersKeen curiosity about reviewing, analyzing and interpreting legislation is idealProven track record to think creatively and look for solutions.Proven understanding of insurance products and procedures in various operational areas is an asset.Knowledge of applicable legislation and regulations is preferredAbility to readily recognize and evaluate the impact of current or potential compliance issues.Ability to quickly understand business processes and their risk implications, analyze sophisticated situations, reach appropriate conclusions, make practical recommendations and exercise good judgment in raising issues.Excellent written and verbal communication skills, with the ability to simplify complicated messages.Strong social skills, influencing and relationship management skills.Ability to work with fluid and changing accountabilities.Teammate who is willing to assist team members on projects and assist in sharing workloads when vital.Can work independently and in a team environment.Ability to deliver effective training on compliance issues and requirements.Interacts optimally with management and counterparts in other business units.Ability to interact with regulatory staff to ensure efficient handling of raised licensing issues. Maintains collaborative relations with regulatory staff.Ability to take ownership for compliance programs and operate ensuring compliance objectives are achieved.Professional demeanour and adherence to a high ethical standard.Ability to apply LAN and PC applications including: Windows, Microsoft Office, Excel.The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationMontreal, QuebecSalary range is expected to be between$81,450.00 CAD - $146,610.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Manager, North America Procurement
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionJob Profile SummaryThe Category Management & Sourcing - Sourcing Manager reports to Lead Category Manager and is responsible for the end-to-end execution of the sourcing process for small to medium-size and complexity sourcing and contracting initiatives. Under direction of the Category Manager, the incumbent develops sourcing strategies, coordinates supplier selection and leads contract negotiations consistent with an overall category strategy and business unit objectives. The Sourcing Manager will act in a leading role within the Sourcing project teams that include business unit stakeholders, subject matter experts and Sourcing Analysts.This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.People Leader Role: NoEssential Responsibilities:Individual Responsibilities:Lead cross-functional teams to execute on low to medium value/complexity sourcing projects and contracting efforts. Determine sourcing strategy and conduct analysis and negotiations.Influence requirements from business partners necessary to evaluate and select suppliersConduct baseline and market analysis, develop sourcing strategy and conduct contract negotiationsRead and understand contract and commercial terms in current contracts and proposals.Manage sourcing resources and engage subject matter experts (such as legal, risk and finance) in support of a specific set of commodities and/or a business lineProvide sourcing thought leadership and day-to-day oversight of resource activitiesBe responsible for the accuracy of contract archives Track expirations of existing contracts and develop work plan for renewals, interact with legal and drafting teams to incorporate results of negotiations into contract documentsProvide supporting analytics to finance team to validate realized savingsManage relations with key business partners and project owners to develop/maintain strong working relationshipsSupport vendor managers in execution of business led initiatives as necessary.Job Requirements:IT Infrastructure contracts/sourcing experienceExtensive knowledge of IT software/SaaS solutions/vendorUndergraduate degree (business preferred)6+ years of progressive business experience in global supply chain management and/or vendor management and/or contract management Solid knowledge of sourcing and procurement principles and best practicesExperience and expertise with supplier contractual terms and conditions to mitigate legal and business risk Experience with sourcing and procurement systems and toolsSolid analytical skillsStrong assets:Graduate degree (business preferred)Knowledge of relevant legislative and regulatory requirements relating to management of third party outsourcing in the jurisdictions in which Manulife operatesKnowledge of financial, actuarial and insurance systemsDecision Authorities:Responsible for low to medium value negotiation and contracting activities to deliver savings and value consistent with business objectives and priorities. #LI-HybridAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$84,375.00 CAD - $151,875.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Lead Enterprise Architect: Application Portfolio Management – Global Wealth and Asset Management
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe OpportunityAre you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.We are looking for an experienced and highly motivated Enterprise Architect to join Manulife’s Global Wealth and Asset Management Enterprise Architecture team. Our purpose in Architecture is to enable our segment to be best-in-class in all technology practices and to leverage its scale and innovation to delight clients, lead the market, and be recognized as a business and technology leader in the financial services sector. Simplify, standardize and scale are key tenants as we develop pragmatic, effective and scalable architectures, standards, practices, tools, and services based on serving all the GWAM teams. The role will push forward GWAMs Cross-Enterprise Enterprise architecture vision by creating guidance and mechanisms that enable the company to think firm-wide when considering capabilities development. You'll work closely with business, product, and technology partners to translate long-term objectives into designs that fuel firm-wide reuse and convergence. You will specifically lead the vision of managing the application portfolio within Global Wealth and Asset Management; you will also be a key member of the architecture strategy team and develop cross-enterprise target state roadmaps.Our Manulife / John Hancock family is going through an exciting, yet challenging metamorphosis. We are transforming from a wise 130-year-old company into an agile 130-year-young company. This is a journey, and to quote T.S. Elliot; “The journey, Not the destination matters...”. On this journey, we expect all to bring their knowledge, skills and experience as a team and, when we don’t know, we will learn.Within the Manulife family, our team is within Global Wealth and Asset Management and as a segment we believe the truth is in the numbers. We believe it’s time to change the investment game. To do it differently by focusing on the value we bring our clients, rather than on the usual topics of performance and fees. We have just surpassed $1 trillion in assets under management with a diverse range of both public and private asset classes. Our segment is global and have operations in North America, Asia and Europe and we serve a diverse range of clients from our own on-balance general account assets to institutional, retirement and retail.The right individual will be a proactive, self-starter that enjoys and thrives when connecting people and technology to solve complex problems at-scale. You will analyze, model, and develop complex and high-level architecture plans that require the integration of multiple technologies and coordination of functional areas across the organization. If you have a passion and skill for long-term end-to-end thinking balanced with crafting architecture increments that enable value for customers now, this opportunity is for you! The Enterprise Architecture team within the Architecture organization is responsible for defining the building blocks and target-state cross-enterprise vision that helps GWAM avoid duplication and optimize architecture. We are an organization that values diverse and big thinking, rewards both behaviors and delivery, and focuses on growth and continuous improvement - all in support of Manulife’s mission to help clients and one another succeed. This role is a unique opportunity to join a team and company at the beginning of a multi-year platform transformation whose work will have direct impact on company direction, our customers, and our industry.What you’re good atLeading the vision of managing the application portfolio, including driving application portfolio roadmaps, program governance, data management, and total cost of ownership in alignment with distributed teamDeveloping Data Management and Governance Processes for Application Portfolio Management data including: collaboration with data owners and data stewards, innovating new ways to build and maintain data quality, and understanding the meaning of all attributes at a field and at an aggregate levelDriving executive reporting for application assessment and analysis by lines of business; drawing insights from the data and creating actionable efforts to improve key metricsAssisting in developing new metrics to describe the Application Portfolio healthDevelop architecture roadmaps to help plan transformational initiativesCollaborating with Product, Finance, Strategy and Technology teams to craft architecture that enables business and technology visionDemonstrating business capability model across domains as a basis for effective collaboration between the Business and IT in managing the application portfolioPartnering with business and technology subject experts to translate business requirements into technological solutionsEnsuring vitality of segment application portfolio through periodic reviews and assessments in collaboration with a diverse set of collaboratorsDesigning systems to support flow of data through the organization by participating in or leading in producing conceptual, logical, and component-level architectures and associated artifactsDeveloping and managing Technology Standards, focusing on preferred technology to be used for capabilities across the SegmentDeveloping an integrated view of shared capabilities across different groups/regions and within the Segment, identifying and highlighting cross-region and cross-functional dependenciesCollaborating with Solution Architects and delivery teams to capture backlog items relating to Application Portfolio Management and Technology StandardsConnecting your business and technical insights to develop innovative proposals for evolving Manulife’s platforms, introducing new products or capabilities, or improving processes that benefit the firm or its customersAdvising on potential exciting technologies and trends - monitor and analyze industry, technology and market trends to determine their potential impact or application for the organizationDeveloping and maintaining relationships with senior collaborators to promote relevant and effective usage of Enterprise Architecture, ensuring value of its deliverablesDelivering architecture within Agile delivery model - through innovation and continuous improvementWhat you haveAbility to own architecture and influence strategic direction and vision for the futureStrategic thinking - ability to understand contexts, identify patterns and trends, and analyze impact of different change factorsStrong data management and data governance process implementation skillsDesire and ability to understand diverse business domains and develop architectures that meet the current and anticipated business needs across a broad set of partnersAbility to evaluate new technologies and know the latest industry trendsExperience working in global, complex, customer-oriented IT environmentBusiness acumen - in-depth knowledge of the end-to-end wealth and asset management process, industry trends and regulatory requirementsGood judgment and the ability to handle high pressure situations.Knowledge of various methods and frameworks for analysis and design of Business, Operating and Management models, with practical experience in applying them for developing Enterprise and function specific Business and Application ArchitecturesExperience addressing operational and non-functional concerns (e.g. horizontal & vertical scalability, performance, maintainability, load distribution, resilience, recovery, security and privacy)Experience with Cloud Native Architecture and Infrastructure PatternsKnowledge of the enterprise technology space: languages, frameworks, and techniquesRefined presentation and communication skills and expertise interfacing and communicating effectively with both engineers, product managers and executivesStrong consulting skills in a variety of areas - methods and frameworks for developing strong data management practices, strategic roadmaps (both Business and IT), EA practice, Business Process Modeling, Change Management, Enterprise Architecture and IT Governance, Enterprise Shared Services discovery, IT Strategic planning and Technology ModernizationExposure to some or all of the following experiences is desired:Domain Knowledge of Business Capabilities: Retirement, Retail, Institutional Investment ManagementAsset and Wealth management operations platforms and technologiesCloud Services and Big Data PlatformsAgile methodologies (SAFe, Scrum) and iterative developmentOur commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$107,730.00 CAD - $200,070.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Technology Risk Oversight Senior Analyst, Global Risk and Brand Protection
Deloitte,
Job Type:Permanent Work Model:Remote Reference code:126162 Primary Location:Toronto, ON All Available Locations:Toronto, ON; Burlington, ON; Calgary, AB; Ottawa, ON; St. John's, NL; Vancouver, BC; Victoria, BC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality. What will your typical day look like? Strategic Align with the firm's technology risk management strategy to actively contribute to the development of best practices, based on research and industry best practices in regulatory and risk governance matters. Gain awareness of new and emerging technologies being deployed and assist the firm in strengthening internal controls and improving technology risk management and business performance. Demonstrate and encourage an agile mind set to enable effective IT risk management while driving adaptability to ongoing changes in technologies, risks, regulations, and stakeholder expectations. Gain awareness of implementable risk governance methodologies and programs that deliver on stakeholder expectations and support the strategic and annual planning processes with a focus on maturing the Technology & Cyber Risk Management capabilities. Operational Support the first line of defense technology risk policy review processes. Fulfill activities to determine the effectiveness of technology controls mitigating key technology risks, support the identification of control enhancements in end-to-end processes, provide challenges on remedial actions, and share insights and best practices with relevant business units as a proactive measure to reduce the likelihood and impact of future risk events. Demonstrate and apply strong project management skills, inspire teamwork and responsibility with team members, and use current technology and tools to enhance the effectiveness of deliverables and services. Support assessment activities through remote or onsite assessments with various subject matter experts. Support initiatives to educate technology functions on technology risk management requirements according to regulatory requirements, firm policy, data classification, client commitments, etc. Demonstrate and apply a working understanding of technology trends to identify issues and communicate this information to the management team through written correspondence and verbal presentations. Work alongside project managers to: Document results of the work performed Review deliverables for completeness and accuracy Assist with preparing team operational schedules and cost estimates Provide additional project management and administration support to management and leadership, as required Perform other job-related duties, as assigned. Relationship Management Build strong relationships with key internal stakeholders and relevant first line of defense Technology Risk Management, technology teams, and member firms, as needed. Maintain regular communication with the management team, including escalation of findings, where applicable. About the team Global Risk & Brand Protection protects, preserves and enhances the Deloitte brand. We navigate the dynamic risk landscape across the areas of risk management, confidentiality & privacy, cyber security oversight, regulatory, independence & conflicts, and Anti-Corruption/financial crimes. We foster trusting relationships across the Deloitte network through collaboration, facilitation and responsive guidance.Enough about us, let's talk about you Basic knowledge of significant security and privacy laws and regulations in the Americas, Europe, Middle East, Asia, Africa, and Oceania is preferable (e.g., GDPR). Working knowledge in two or more of the following IT and risk domains: cloud hosting, infrastructure, cyber security, secure SDLC, service management, data protection, privacy, IT risk management, maturity assessments, third-party risk management. (Cloud, RPA, Artificial Intelligence) and ways of working (Agile/SAFe) in the context of applicable regulatory requirements and IT delivery model. Experience in developing and applying standards, principles, methods, and supporting IT risk governance practices in a medium-scale to large-scale Information Security, Technology environments. Analytical and problem-solving mindset; demonstrated ability to synthesize large amounts of data in short periods of time for consumption by multiple stakeholders. Effective relationship-building, communication, presentation, and interpersonal skills. Highly disciplined, with strong organizational abilities. Ability to multi-task, prioritize work and work independently. Possess exceptional level of integrity and customer focus. Total RewardsThe salary range for this position is $69,000 - $114,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Cyber Security, Senior Brand Manager, Law, Risk Management, Developer, Security, Marketing, Legal, Finance, Technology
Senior Sourcing Manager
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionJob profile summaryManager, North America ProcurementThis job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.People Leader Role: NoEssential ResponsibilitiesIndividual Responsibilities:•Lead cross-functional teams to execute on high to medium value/complexity sourcing projects and contracting efforts. Determine sourcing strategy and conduct analysis and negotiations.•Influence requirements from business partners necessary to evaluate and select suppliers•Conduct baseline and market analysis, develop sourcing strategy and conduct contract negotiations•Manage sourcing resources and engage subject matter experts (such as legal, risk and finance) in support of a specific set of commodities and/or a business line•Provide sourcing thought leadership and day-to-day oversight of resource activities•Be responsible for the accuracy of contract archives•Read and interpret contract terms and accurate explain to stakeholders about risks, limitations and challenges with contract terms•Track expirations of existing contracts and develop work plan for renewals, interact with legal and drafting teams to incorporate results of negotiations into contract documents•Provide supporting analytics to finance team to validate realized savings•Manage relations with key business partners and project owners to develop/maintain strong working relationships•Support vendor managers in execution of business led initiatives as necessary.Job Requirements:• 8+ years of progressive business experience in global Sourcing and/or vendor management and/or contract management•Good knowledge of sourcing and procurement principles and best practices including RFPs/RFQs•Experience and expertise with supplier contractual terms and conditions to mitigate legal and business risk•Experience with sourcing and procurement systems and tools (e.g. Ivalua)•Solid analytical skills• Nice to have experience in the Financial and Insurance space.•Undergraduate degree (business or Finance preferred)Decision Authorities:• Responsible for high to medium value negotiation and contracting activities to deliver savings and value consistent with business objectives and priorities.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$84,375.00 CAD - $151,875.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Personal Insurance Technical Service Broker/Underwriter - Must have Ribo License
Hiring Help, Waterloo, ON
Our client in the Kitchener/Waterloo vicinity is currently looking for a Personal Lines Technical Service Representative/Underwriter.Your responsibilities will be, but not limited to: You must possess:A RIBO license in good standingA minimum of 3 years experience as a RIBO licensed broker or alternatively an underwriterMaintain current knowledge of carrier underwriting and current industry changesThorough understanding of industry reports for example; Autoplus, MVR’s and HITSSIG XP experience is preferred; however, willing to train the right incumbent The ability to correct all billing discrepanciesCompleting policy changes in carrier portals associated with policiesEmpathy towards othersExcellent verbal and written communication skillsGood presentation skillsA positive attitudeWillingness to work in an office environment and get along with others/collaborationAdaptable to an ever-changing environment Process applications Run daily activities following procedures of the brokerage Adhering to all carrier’s binding authorityConfirm estimates are accurate Applications are complete for upload to carrier portalsUpon completion issuing policies in carrier portalsProcess new business policies upon receipt from the company Bill as per procedures from the brokerageComplete daily Electronic Data Interchange and work effectively resolving EDI issues as they could ariseAssist in Broker Management System training of new staff *While we appreciate all those that apply, due to the volume of resumes we receive, we will only be reaching out to those individuals who are qualified for this role. Resumes are kept of file for future opportunities. What the company provides:Motivated and inclusive cultureCompetitive salary RRSP with company matching componentProfessional development opportunities, tuition reimbursement
Customer Service Representative
BMO, Toronto, ON
Application Deadline: 04/24/2024Address: 863 Brown's LineJob Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Compensation and Benefits:$33,850.00 - $44,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Senior Manager, Operational Risk Management
Manulife Financial Corporation, Waterloo, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe opportunityThis role represents an exciting opportunity to influence the evolution of a comprehensive risk management culture within Canada Segment. Reporting to the AVP, Risk Management, the Senior Manager, Operational Risk Management, is accountable for ensuring the businesses operate within the process, risk and control requirements from the Enterprise and Operational Risk Management Frameworks. The role requires pragmatic business judgment, technical subject matter expertise in risk management, and highly effective communication and influencing skills with colleagues at various levels.ResponsibilitiesProvide second line of defense oversight of risk, control self-assessments by probing, challenging and assessing risk by applying risk expertise, strong relationship management and critical thinking skills.Make recommendations for control and process improvements, helping the business to create action plans for identified gaps.Identify, track and monitor risks, issues and corrective action plans in collaboration with line 1 and 1b teams.Support a variety of risk management activities on an as-needed basis including assessment of risk culture.Risk assess End User Computing Solutions and ensure required controls are in place.Take actions to foster a strong risk-awareness culture, including preparation and presentation of employee education programs.Ensure alignment with Manulife Financial group policies and best practices, escalating risk concerns as required.Support the ongoing collaboration of Risk Management with other oversight and assurance functions (e.g. Internal Audit, Compliance, Legal, Information Security etc.). Build and maintain a strong network of partners in Functional areas.Function in an advisory capacity to provide support to leadership and staff to improve risk assessment skills, raise enterprise risk awareness and promote a healthy risk culture.Documentation of oversight performed to ensure adherence to the enterprise risk management tools and processes.How will you create impact?This role represents an exciting opportunity to influence the evolution of a comprehensive risk management culture within Canada Segment. Reporting to the AVP, Risk Management, the Senior Manager, Operational Risk Management, is accountable for ensuring the businesses operate within the process, risk and control requirements from the Enterprise and Operational Risk Management Frameworks. The role requires pragmatic business judgment, technical subject matter expertise in risk management, and highly effective communication and influencing skills with colleagues at various levels.What motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.What we are looking forPrior experience with risk & control self-assessment;Demonstrated proficiency in effective oversight and challenge, including assessment of control design and effectiveness;Excellent communications and interpersonal skills with an ability to negotiate, influence and collaborate for shared success and to build relationships with key partners and stakeholders;Strong knowledge of risk management tools, techniques, and methodologies, with 3-5 years of experience in operational risk management or a highly related field which may include roles in operations management, finance, third party risk, fraud, legal, audit, compliance, risk consulting, etc.Ability to create effective presentations, with the ability to summarize complex issues into clear decision points and action plans;Knowledge of financial services/insurance business and related products;Team player who is adept at working in a matrix environment;Self-starter with ability to work independently;Detail-oriented with excellent analytical, critical thinking, problem-solving skills and the ability to think strategically.What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationWaterloo, OntarioSalary range is expected to be between$78,975.00 CAD - $142,155.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Director, Sales and Business Planning
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe opportunity: Manulife Investment Management (MIM) Advisor Group, a division of Global Wealth and Asset Management, delivers financial and investment solutions and advice, including financial planning and insurance, to clients across the wealth spectrum.We are seeking a highly skilled and strategic individual to join our dynamic team as the Director of Sales and Business Planning. The successful candidate will be responsible for driving initiatives that contribute to the overall business strategy and growth objectives. The Director will play a key role in leveraging data to inform decision-making, optimize business processes, lead initiatives and enhance the overall performance of MIM Advisor Group. Responsibilities The Director will report directly to the Managing Director, Strategic Partnerships and Business Management, and work with leaders across our Canadian segment and Wealth businesses to drive results:Sales and Business Planning:Develop and implement a comprehensive sales and business planning strategy together with the Managing Director and Business Line Head aligned with the overall goals and objectives of the business that are focused on driving revenue, appropriate expense management and earnings driversCollaborate with executive leadership to define and refine business strategies, ensuring they are consistent with market trends, client needs, and regulatory requirementsWork closely with sales leaders to ensure development and enablement of sales plans and strategies that are aligned with business objectives and initiativesProject Leadership:Lead and/or enable cross-functional initiatives, providing clear direction, guidance, and support to ensure successful project delivery including but not limited to initiatives supporting internal and external partnerships, lead generation and triage, client loading for advisors, product, pricing, development of CRM and analytics toolsOversee the entire project life cycle from initiation to closure, ensuring adherence to timelines, budget, and quality standardsSales and Business Performance Analysis, Optimization and Growth:Assist in P&L planning and management in partnership with finance by supporting the monitoring and forecasting of sales and P&L performance as well as helping to identify key areas of opportunityDevelop business line level KPIs and scorecards flowing from core strategic priorities to drive growthDevelop performance Scorecard KPIs to ensure the sales teams are aligned with business line and organizational objectivesOversee the development of management reports and business analysis, including sales performance and managementEnable development of reports and analytical tools in partnership with finance, analytics and technology teams, that enable advisors and sales leaders to manage, retain and grow client relationships Partner with sales and business leaders as well as partners to drive alignment and enablement of goalsLead the analysis of financial, client and operational data to identify key business trends, risks, and opportunities including but not limited to overall business performance, internal and external partnerships, lead triage and management, client loading for advisors, product and pricingProvide regular reports and presentations to senior management on business performance and recommendations for improvementUtilize data-driven approaches to identify growth opportunities, mitigate risks, and enhance decision-making processesCollaboration to Drive Business Outcomes:Drive the successful prioritization and completion of the business’ priorities with key partners and stakeholders to drive overall results for the business and organization.Collaborate with cross-functional teams, including partners in other segments, finance, analytics, marketing, operations, product and technology, to ensure alignment and coordination of efforts to drive outcomes What are we looking for?Bachelor's degree in Finance, Business, or a related field; MBA or CFA preferredProven experience in sales and business planning and analysis, preferably within the wealth management sectorProven experience in strategic project management within the wealth management or financial services industryProven experience in CRM development for Sales organizations, playing with large volumes of data, analytical tools such as Power BIStrong understanding of investment products, financial markets, and regulatory requirementsExcellent analytical and problem-solving skills with the ability to think strategicallyEffective communication and presentation skillsDemonstrated leadership experience with the ability to lead cross-functional teamsProficiency in financial modeling and data analysis toolsKnowledge of regulatory and compliance requirements related to wealth management partnerships What motivates you?Obsessing about customers, listening, engaging and act for their benefit.Thinking big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone. Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunity!We create opportunities to learn and grow at every stage of your career!Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$103,050.00 CAD - $185,490.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Account Manager Financial Integrity & Controls
Manulife Financial Corporation, Waterloo, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe Opportunity As an Account Manager representing a Shared Service Team; you will have a unique opportunity to learn, reconcile and improve balance sheet reconciliation across the Affinity, Group Benefits, IIC, GIP, and IGP Operations while building strong relationships with our business partners.Prime responsibilities will include a forward thinking approach to the daily balance sheet management, aligned with team goals meeting our audit and business partner commitments. Responsibilities:Balance Sheet management including, account reconciliations, determining best course of clearing outages and resolving outages in short turnaround time.Be a Change Agent by understanding the business process flows and the relationship to the balance sheet to contribute to the end-to-end process flow mapping and accounting model documentation.Bring forward new ideas and changes to improve the quality of the balance sheet clearing.Communicated areas of risk to Financial Integrity and Control (FIC) Leader within a 10-day timeframe.Meet deadline commitments with accuracy demonstrating knowledge, and risks within balance sheet reconciliation.Create business partner relationships to influence clearing of the balance sheet and operational improvements to prevent account outages.Support and meet team goals and objectives through active engagement participation and team functions.What motivates you?You obsess about customers, listen, engage and act for their benefit. You think big, with curiosity to discover ways to use your agile midnset to influence and implement change to improve outcomes. You thrive in teams and enjoy getting things done together.You take ownership and build, and document solutions, focusing on what matters. You do what is right, work with integrity and speak up with confidence.You share your humanity, helping us build a diverse and inclusive work environment for everyone. What we are looking forStrong analytical skillsProven self-starter with the ability to work independently.Continuously challenges the status quo.Strong interpersonal skills and excellent communication skills both written and verbal.Proactive in implementing and owning the processes and controls.Excels in a team environment interacting with both business and finance colleagues globally.Prior experience in Affinity, Group Benefits, IIC or GIP with a financial mentality is an advantage.Prior experience with Lawson, Jets, Dart, & Trecs is an advantage.Graduate of Finance or Business course is preferred but not mandatory.Proven ability to thrive in a fast-paced, impactful, and collaborative team environment while managing multiple, constantly evolving priorities and ad-hoc requests.Comfortable with MS ExcelExperience in Mainframe, AWD, MS Access, SQL data server, and Power BI would be an advantage.What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.#LI-HybridAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationWaterloo, OntarioSalary range is expected to be between$49,575.00 CAD - $82,625.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.