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Full Time SolutionShop Print Services Associate
Staples Canada, Oakville, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Copy & Print Centre Representative supporting solutionshop, you consult and provide recommendations on solutions for your customer partners by utilizing all the business development service options that will help them achieve their working and learning goals. You filter sales and production through appropriate channels, and understand the unique needs of our consumer and business customers. You use your knowledge of products and solutions to find ways to inspire our customers, building loyalty and trust; and adding value in ways that are meaningful to them. You help customers to work, learn, and grow. Specifically, you will: •Contribute to the sales and margin goals in the services area of the store, including print, digital marketing, shipping and tech services. •Own the appearance and standards of the solutions shop, and partner with the solutions shop team to maintain supplies. •Review the online dash board and filter the processing of customer orders in an efficient, accurate manner. •Pay close attention to detail and instructions, and manage projects while following proper production procedures (set-up, quality control, and finishing). •Connect, Share, and Partner with customers to discover sales opportunities. •Create a best-in-class customer experience especially when managing customer queues. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •1-2 Years of Retail customer service. •Prior experience in a retail/commercial printing environment is preferred. •Working towards or successful completion of high school is preferred. •Proven track record of achieving customer service excellence and sales results •Technology savvy •Curious •Approachable •Passionate •Solutions finder Some of what you will get •Associate discount •Flex Benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •There will be exposure to moderately levels of noise generated by the print equipment. •You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. •We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Production Support
ADP, Inc., Montreal, QC
Job Purpose Reporting directly to the Associate Manager of Production, the primary responsibility of this incumbent is to support the Human Resourcing Outsourcing Third Party Remittance program. Performs all required splitting, batching, sorting, assembly, bagging, and dispatch duties, to agreed specifications, location, time, and channel. This position works closely with the HRO Operations team to ensure the best Client experience. Duties and Responsibilities Collects and organizes documentation from HRO operations team. Documentation is matched with the appropriate cheque and sent to the required addressee. Monitor HRO folders to ensure items are sent out in a timely manner Support shipping/receiving activities including courier waybill creation and Canada Post mail by operating mail machine. Update data in the Production Portal timely and accurately Ensures SLA is met for cheque turnaround for regular incoming payroll bag Action time sensitive requests from the HRO Operations Leadership team Investigate missing or delayed items to vendors. Escalates problem situations or issues in a timely manner to the coordinator or team leader. Monitor and Manage inventory used to support all mail out and courier activities. Other responsibilities as assigned. Qualifications Detail oriented, high accuracy with figures Good communication skills, both written and spoken. Bilingual French/English. Accurate data entry skills numeric and alpha-numeric Intermediate proficiency in Office equipment, Microsoft suite, and Adobe Demonstrated ability to work in a team environment. Education Minimum High school graduate Experience 1 or 2 years relevant business experience Working conditions Standard office environment, extended periods of sitting, reading and computer use. Physical requirements Lifting of 5lbs + Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
103328 - Client Support Attendant
Vancouver Coastal Health, Vancouver, BC
Client Support Attendant Job ID 2023-103328 City Vancouver Work Location Adanac Park Lodge Department Long Term Care Administration Home Worksite 72 - Adanac Park Lodge Labour Agreement Facilities Subsector Union 100 - Facilities HEU Position Type Casual Job Status Casual FTE 0.00 Standard Hours / Week 0.01 Job Category Support Services Salary Grade 25 Min Hourly CAD $30.96/Hr. Max Hourly CAD $30.96/Hr. Shift Times 1200-2000 Days Off Various Position Start Date As soon as possible Salary The salary range for this position is CAD $30.96/Hr. - CAD $30.96/Hr. Job Summary Come work as a Client Support Attendant at Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Client Support Attendant to join the Adanac Park Lodge team in Vancouver, BC. Are you strong team-player and have a desire to help others? Apply today! As a Client Support Attendant, you will:Establish a supportive presence that promotes a variety of trauma informed interventions, practices and clinical services that cultivate safety and respect within a long-term care facility.Provide assistance to clients with complex health and cognitive needs and/or their caregivers from various cultural backgrounds by liaising with the clinician and community services, assist nursing staff in monitoring clients’ behaviour, and support the interdisciplinary team during the client care planning process.Act as a member of the on-shift response team for the site’s fire, safety and security functions and intervenes to fire, safety and security related complaints/hazards including non-clinical emergencies and aggression. Qualifications Education & ExperienceSocial Services Certificate from a recognized program, Basic Security Training level 1 and 2 Certificate, or an equivalent combination of education, training and experience.Knowledge & AbilitiesAbility to communicate effectively both verbally and in writing.Ability to deal with others effectively.Physical ability to carry out the duties of the position.Ability to organize work.Ability to operate related equipment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Oracle Cloud HCM Technical Lead, Senior Associate
PwC, Toronto, ON
A career in our Advisory Acceleration Centre is the natural extension of PwC's leading class global delivery capabilities. We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements.Meaningful work you'll be part ofAs an Oracle Cloud HCM technical lead in our Application Evolution Services (AES) practice, you'll be part of a team that helps deliver high quality, client service excellence and operational efficiency. You will be responsible for the sustainment, optimization and enhancement of the Oracle cloud solution. You will work with the clients to understand their business requirements and help configure and test the solution. Responsibilities include but are not limited to:•Analyse/fix/build custom solutions using Oracle HCM tools like BI Reports, HCM Extracts, OTBI, Web Services, APIs, HDL, HSDL, Fast Formulas, Oracle Fusion configurations, Oracle HCM Security module management, HCM Customizations and personalisation's•Attended IT issues on production and non-production HCM modules - Core HR, NA Payroll, Global Payroll, Benefits, Time & labor, Absence, Recruiting•Support and fix issues related to Integrations between Oracle HCM and other applications like Talent Modules like recruitment/onboarding, compensation, Timekeeper, employee benefits providers, Pensions, Total rewards, Discounts, company active directory•Interact with business users, Functional leads & customers to understand and define requirements participate in issue solution design & development•Design, develop, debug, bug-fix, and unit test HCM/SOA application as well as work on Support (Incident acknowledgement, analysis, resolution, testing and closure)•Resolve HCM functional/technical configuration related issues•Research, prototype and roll out HCM patches and upgrades•Design and implement solutions for correction of system problems•Analyze requirements for enhancements to HCM and propose and implement appropriate technical solutions•Develop/configure reports within Oracle HCM Cloud using BI and OTBI•Support/consider configuration management, security, quality control in designs/implementations•Resolve requests for assistance in troubleshooting issues assigned to the development team•Document, track, and update tickets associated to the HR systems•Support Business initiatives and business continuity plans.Experiences and skills you'll use to solve•Require 5 to 7 years of technical experience with various Oracle HCM Cloud Applications - HR, Benefits, Payroll, absence, Self-Service, Absence Management, Talent Management, Compensation Management modules•Proficient in Oracle Cloud HCM application architecture•Expertise in HCM Data Loader, Spreadsheet Loader, Fast Formulas, security console•Expertise in OTBI, BI Publisher, HCM Extracts•Expertise in Oracle Cloud Fast Formulas - HCM, Payroll, Benefits, Compensation, Pension•Expertise in SQL, PL/SQL, HRMS API's, EBS Fast Formulas•Proficiency with HTML/CSS, APIs is preferred•Should be able to translate and communicate technical concepts to both technical personnel and non-IT business users•Knowledge of project and program management methodologies, associated processes and tools, and the software development lifecycle (SDLC).• When applying to a Quebec based opportunity, fluency in French is required. Outside of Quebec, fluency in French is an asset • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives Why you'll love PwCWe're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc .Your Application to PwCWe embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like.The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. What to consider before applyingThe Canada Acceleration Centre (CAC) services all Canadian time zones, therefore business hours will vary and overtime is required.At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
CLK 09R - Client Service Assistant
BC Public Service, Clearwater, BC
Posting Title CLK 09R - Client Service Assistant Position Classification Clerk R9 Union GEU Work Options Hybrid Location Clearwater, BC V0E1N0 CA (Primary)Salary Range $48,729.07 - $54,899.19 annually Close Date 4/10/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Ministry of Forests Ministry Branch / Division Regional Operations/South Area Job Summary Share your skills, confidence and initiative in this energizing roleThe Ministry of Forests works collaboratively with ministries involved in the management of natural resources to coordinate people and resources to provide exceptional service to the public. The Ministry assists clients through its FrontCounter BC service counters, which simplifies the process for citizens and natural resource businesses who are seeking information or authorizations to utilize crown natural resources.The Client Service Assistant provides front line service based on general knowledge of various Natural Resource Agency and other agency's legislation, regulations, policies and procedures, to clients of the provincial government's natural resource agencies. This position provides client services, office administration, financial and resource administration services for FrontCounter BC and ministry regional operations.Job Requirements: Grade 12 supplemented by related courses and 3 years' experience in an administrative environment Experience in providing services to various levels of government, industry, public and private organizations and individuals Experience in written and oral communication with the public and with staff of other agencies Preference may be given to candidates with the following: Minimum of one (1) year experience providing service to the general public, in person or on the phone Experience dealing with cash transactions and other point of sale devices, credit cards or similar Experience in interpreting and explaining policies and/or regulations to clients/customers Experience in digital/physical record keeping Special requirements: Must possess a valid British Columbia Class 5 Driver's License Must be willing to travel occasionally, for varying lengths of time Ability to lift and carry boxes/mailbags weighing up to 20 pounds, for distances of up to 10 feet, and to manipulate them from heights which may require the use of a foot stool For questions regarding this position, please contact [email protected] About this Position: Currently there is 1permanent opportunity. Flexible work options are available; this position may be able to work up to 1 days at home per week as per the Telework Agreement. An eligibility list may be established for future temporary and/or permanent opportunities. The recruitment process for this competition may take place virtually. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: CRC - A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services
Guest Service Associate - Housekeeping
Marriott International, Hyderabad, Any, India
Job Number 24065527Job Category Housekeeping & LaundryLocation Hyderabad Marriott Hotel & Convention Centre, Tank Bund Road, Opposite Hussain Sagar Lake, Hyderabad, Andhra Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATION Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/14/2024 03:25 PM
Operations Support Associate | Medicine Hat
Hudson's Bay Company, Calgary, AB
What This Position is All About The role of an Operations Support Associate is to plan, organize and prioritize tasks to help the store in all operations and maintain a safe and healthy work and shopping environment. Who You Are: Sees ahead clearly, is knowledgeable and has a capability for a big picture perspective. Generates a variety of approaches to problem solving including new and novel ideas. Creates a sense of community in the team. You Also Have: Full flexibility with schedule (including evenings and weekends) Customer focused Detail oriented Ability to function as part of a team Ability to adapt to an ever changing work environment Able to lift 70 lbs As The Operations Support Associate, You Will: Responsible for the accuracy, efficiency and integrity of Company operating policies Complete minor mechanical and non-mechanical repairs Responsible for inspections, assessing repairs/retrofits, performing work as necessary Ensure that the company standards of housekeeping are maintained, safe work practices How Often You May Travel: NA Your Life and Career at HBC: Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator! Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate. A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). An amazing employee discount#HBInventoryAssociate Thank you for your interest with HBC. We look forward to reviewing your application. HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Data & Reporting Client Data Associate I
JPMorgan Chase, Bengaluru, Any, India
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers.Job SummaryAs a Data & Reporting Client Data Associate I in the Wholesale KYC Operations Data & Reporting Team, you will play a crucial role in managing and delivering data & reporting commitments. You will develop strategies for effective data analysis and reporting, and select, configure, and implement analytics solutions. You will collaborate with various stakeholders to understand data quality issues and ensure the accuracy of reporting. Your role will involve promoting all analytics operations to correct discrepancies and ensure quality. This role provides an opportunity to apply your strong analytical and problem-solving skills, and your ability to lead and influence without having positional authority.Job Responsibilities: Collaborate with the LOB, Consumers, and Technology to deliver reporting needs for WKO consumers across Production Operational, Controls, Executive and Regulatory commitments. Coordinate with LOB Business Leads, Reference Data Domain Leads and KYC Solutions to understand data quality issues related to KYC and Reference Data sourced within OSKAR, EDH and any other WKO Data stores leverage for Data & Reporting Document processes and procedures to leading and delivering ongoing reporting including leveraging a strong control framework to ensure privacy & accuracy of reporting Define company-wide metrics and relevant data sources; Select, configure & implement analytics solutions Drive all analytics operations to correct discrepancies and ensure quality Extract reports from multiple sources (e.g. operations, IT, customer feedback) Provide regular status updates to management; develop presentations and materials Structuring and scoping complex problems, applying a range of analytical tools, gaining and synthesizing insights and developing solutions; Gathering, modeling, analyzing data to test hypothesis and size opportunities; Required Qualifications, Skills and Capabilities: A bachelor's degree is required 5 years' experience with an experience in Data & Reporting Operations, Data Management, Analytics and Business Analysis experience is key. Strong analytical / critical thinking and problem-solving skills; able to develop and clearly present drawn conclusions & potential solutions with consideration to inherent risks Experience on data visualization / analytics tools - Tableau, Qlikview, Alteryx, Qliksense. Analytical skills and strong organizational abilities; Attention to detail & Problem-solving aptitude Highly energetic self-starter with a focus on obtaining results Ability to lead and influence without having positional authority in order to progress initiativesPreferred qualification, skills and capabilities Focus in the Data Analytics / Data Management space highly preferred Subject Matter Expertise across KYC, AML & Client Reference Data is a plus Qualified Computer Science, Statistics, Data Management or a related field is a preferredAbout usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamCommercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.Salary: . Date posted: 04/02/2024 10:26 PM
Sales Support Software Trainer - Automotive Dealership
Equest, Milton, ON
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Automotive Sales Software Trainer (DTO Trainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Calgary office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Experience in the sales area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Fluent in English (speaking, reading, writing) Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.
Sales Support Software Trainer - Automotive Dealership
Equest, Calgary, AB
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Automotive Sales Software Trainer (DTO Trainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Calgary office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Experience in the sales area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Fluent in English (speaking, reading, writing) Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.
Research Benefit Administrator Support
Manulife Financial Corporation, Montreal, QC
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionGroup Benefits serves the needs of Plan sponsors, members, and market sources, helping make Canadians healthier and organizations stronger. The AdminAdvantage Administration team within the Manulife Group Benefits organization links people, technology, and expert services to simplify benefits administration and provide a consistent, powerful member and client experience. Our vision is to be recognized as the partner of choice within the industry for benefits solutions and benefits administration services. As a member of our team, you will be supporting large corporate clients, coordinating efforts to provide world class benefits administration and customer service. Our clients trust the administration of their group benefits to us, and you will be part of a team that delivers outstanding results to those clients and our members. ResponsibilitiesAssessing training needs of learner/Business, develop training and teaching materials as well as updating procedural documentation.Develop training plan/approachEstimate training work/task effortsFacilitate on-the-job coaching, virtual cross training on product overviews, systems, technical and functional processes.Track and report on training outcomes and provide feedback to Managers regarding staff's performance and development and making recommendations for improvementCommunicate processing errors to representatives on a one-to-one basis as well as attending department staff meetings to discuss processing issues and clarification measures.Provides support to processing associate as a subject matter expertSupport the research benefit administration team, and Leaders with handling complex cases, unique situations and escalated technical inquiries as requestedCollaborate across the organization to develop best practices and incorporate the big picture, working to improve training content and processes/procedures.Leverages skills, experience and networks to assist staff to meet aggressive performance and professionalism benchmarksPlay a critical role in the change management & business readiness process by ensuring your business stakeholders are change-ready from a training and procedural documentation perspective.Other duties as assignedHow will you create impact?AdminAdvantage Administration is looking for a Research Benefits Administrator to join our team. The successful candidate will manage client and plan member inquiries related to eligibility processes and will be required to collaborate with other Manulife teams inside and outside of AdminAdvantage, focusing on the customer through all processes.What motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters. You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyoneWhat we are looking forBilingual (French & English) is required - The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.Exceptional customer service focusAbility to multi-task, Prioritization/time management skills, and ability to provide feedback effectivelyStrong Negotiation & Influencing SkillsAction Oriented Problem SolverCollaborative Team PlayerProduce high quality deliverables on timeWhat you bringYou learn FAST. You pick up new ideas, concepts, technologies, and tools easily You have a working knowledge of Excel and are comfortable learning new applications and tools You’re a capable and innovative problem-solver. You don’t like to stand by when you notice that there’s something that could work better for your team or Manulife. You want to improve things - and you do something about it!You can adapt to change, and even embrace itAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationCAN, Quebec, Montreal, 900 Boulevard de Maisonneuve OuestSalary range is expected to be between$50,250.00 CAD - $83,750.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Guest Service Associate - Reservations
Marriott International, New Delhi, Any, India
Job Number 24060603Job Category ReservationsLocation JW Marriott Hotel New Delhi Aerocity, Asset Area 4 - Hospitality District, New Delhi, Delhi, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/06/2024 03:11 PM
Guest Service Associate - Front Office
Marriott International, Agra, Any, India
Job Number 24067733Job Category Rooms & Guest Services OperationsLocation Fairfield by Marriott Agra, 119/8 & 120/8, Ashok Cosmos Mall, Agra, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAssist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Cash guests' personal checks and traveler's checks. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests' service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/18/2024 03:08 PM
Research Associate III, Ontology, Metadata and Vocabulary Specialist #2024-0200
University of Guelph, Guelph, ON
Home Careers @ Guelph Current Opportunities Research Assistant III, Ontology, Metadata, and Vocabulary Specialist Research Assistant III, Ontology, Metadata, and Vocabulary Specialist Forbes includes U of G Among Canada’s Best Employers Grant & Trust Professional Research Assistant III, Ontology, Metadata, and Vocabulary Specialist The Linked Infrastructure for Networked Cultural Scholarship (LINCS) Project, College of Arts Temporary full-time from May 1, 2024 to November 1, 2024 Hiring #: 2024-0200 Please read the Application Instructions before applying The Linked Infrastructure for Networked Cultural Scholarship (LINCS) project (https://lincsproject.ca) requires an ambitious and collaborative-minded colleague to join our project to make the Web more meaningful for researchers of culture, history, and literature. LINCS works with humanities and social science researchers across Canada to convert and link cultural datasets to create Linked Open Data for the Semantic Web, foregrounding difference, diversity, and the perspectives of the humanities from a wide range of disciplines. It is also makes available tools and interfaces for the creation and use of Linked Open Data. We are looking for a dynamic and creative individual to contribute to this national cyberinfrastructure project. The right candidate will be familiar with linked data standards, will be detail-oriented, will have excellent communication skills, and will be keen to make a difference in how cultural knowledge circulates online. This position offers an exciting opportunity to work with a critical infrastructure project aiming for high impact within and beyond the academy. Reporting to the LINCS technical manager, the Ontology and Metadata Specialist will build on existing patterns and policies to guide ontology work for the LINCS instructure.. This job is a full-time or part-time research scientist position for six (6), with the possibility of extension if funds permit. The position is flexible to the needs of the successful applicant. Qualified individuals seeking part-time employment are encouraged to apply. Job description/responsibilities: The LINCS Ontology and Metadata Specialist has responsibilities for managing the LINCS ontologies, aiding LINCS developers who are using these ontologies in their software development, and guiding researchers in data modelling and conversion. The Ontology and Metadata Specialist will: Support researchers creating linked data Work with LINCS researchers to model data in CIDOC CRM, consult on vocabulary requirements, document decisions in application profiles, converting data using X3ML Through the application of new and existing LINCS ontologies and vocabularies, facilitate interoperability between datasets Provide training related to linked data, including creating training materials for and teaching workshops, as time and inclination permit Manage LINCS ontologies, vocabularies, and metadata Coordinate the maintenance, application, and expansion as needed of LINCS’s ontologies and vocabularies Oversee documentation related to ontologies and vocabularies Support LINCS developers and infrastructure Oversee LINCS-hosted vocabularies, including monitoring, reviewing, and refining existing and new LINCS vocabularies across datasets, and collaborating with developers on exposing and leveraging vocabularies used in LINCS Implement validation and testing protocols and scripts for all aspects of ontology development and deployment With the support of the Project Manager and Technical Manager, consult with the LINCS developers doing data conversion to clarify ontology, vocabulary, and metadata requirements, and to ensure consistent use across those processes Contribute to the sustainability of LINCS Disseminate information about LINCS ontology work within Canada and internationally, as time and inclination permit Contribute to long-term strategic development and planning Qualifications and experience Required experience: Master’s degree in a relevant field, or 3 years of industrial experience using ontologies and other semantic technologies after an undergraduate degree in a relevant field Desired experience: Background in a humanities domain or experience working with humanities researchers Experience with Linked Open Data technologies and standards Experience with collaborative research, infrastructure, or software development projects involving multiple stakeholders and external partners Subject-specific knowledge: Familiarity with Linked Open Data conceptual and technical requirements Familiarity with ontologies, in particular CIDOC CRM, Web Annotation, and SKOS Familiarity with RDF serialization formats, in particular RDF/XML and TTL Awareness of current issues and trends in electronic resource management, metadata management, and cataloguing, and related technologies General skills: Excellent oral, visual, and written communications skills Detail-oriented with an ability to function and process information with high levels of accuracy Comfort with researching and learning new technologies Other Details: This position is expected to be 6 months full-time, or an equivalent number of hours on part-time schedule. The schedule can be flexible to the needs of the successful applicant. Qualified individuals seeking part-time employment are encouraged to apply. This position is based at the University of Guelph, but if candidates are not local, we are able to accommodate working remotely. We are unable to pay relocation costs. This position is limited to applicants who are residents of Ontario. Qualified applicants who are not residents of Ontario may contact us at [email protected] to indicate their interest in contract-based work with the same responsibilities and qualifications listed above. Please provide a letter of application outlining your interest in the position, a CV, and the names and contact information for three people willing to provide references by phone or letter. Classification Grant/ Trust fund position, Band P04 GTP Professional/Managerial Salary Bands At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution. Posting Date: 2024 04 08 Closing Date: 2024 05 22 (extended) Search form Search Human ResourcesSearchSearch Current Opportunities Animal Housing Pharmacy Technician Registered Veterinary Technician (Large Animal Ward) Client Services Clerk Dispatcher Food and Hospitality Services Assistant Casual Campus Safety Attendant Hospital Assistant Radiation Therapist (RT) Registered Veterinary Technician ​Medical Device Reprocessing Technician Administrative Assistant Administrative Officer, CSAHS Dean’s Office Advancement Events Coordinator Assistant Vice-President, School of Continuing Studies Associate Vice President, Advancement Construction Coordinator, Electrical Design Custodian Dean, College of Engineering and Physical Sciences Director, Ontario Veterinary College Advancement Educational Developer, Indigenous Knowledges and Pedagogies Electrical Designer Knowledge Mobilization Manager Manager, Environmental Health & Safety (EHS) Compliance & Continuous Improvement Manager, Network Infrastructure On-Line Quality Assurance Specialist Registered Veterinary Technician Research Assistant III, Ontology, Metadata, and Vocabulary Specialist (current page) Second Class Operating Engineer Senior Storeskeeper Treasury Service Assistant Vice President, Research and Innovation Printer-friendly versionPDF version Share this page Share on Facebook Share on Twitter Share on LinkedIn Print this page
Guest Service Associate-Front Office
Marriott International, Hyderabad, Any, India
Job Number 24062540Job Category Rooms & Guest Services OperationsLocation Marriott Executive Apartments Hyderabad, Level 10 SLN Terminus Survey No 133, Hyderabad, Telangana, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWelcome to our familyAs a world-class leader in the travel industry, there's no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.The impact you'll makeNo matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.What you'll do Organize, confirm and process guest check-ins/ check-outs and adapt for any changes Secure payment, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift's staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Communicate any emergency, lost item or theft to proper security staff and/or authorities Keep contingency lists in case of emergency and communicate any necessary messages Perks you deserve We'll support you in and out of the workplace by offering: Team-spirited coworkers Encouraging leadership Support to live a life of wellbeing and happiness Opportunities to serve and give back to the community Discounts on hotel rooms, gift shop items, food and beverage Recognition programs What we're looking for A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.You're welcomed hereOur highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you're important to us. You'll make an impact in your role, and for that, you'll be appreciated and valued.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/09/2024 09:22 AM
Guest Services Associate - Front Office
Marriott International, Hyderabad, Any, India
Job Number 24065525Job Category Rooms & Guest Services OperationsLocation Hyderabad Marriott Hotel & Convention Centre, Tank Bund Road, Opposite Hussain Sagar Lake, Hyderabad, Andhra Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/14/2024 03:25 PM
Human Resources Executive - Payroll Specialist
Marriott International, Bengaluru, Any, India
Job Number 24065019Job Category Human ResourcesLocation Sheraton Grand Bengaluru Whitefield Hotel and Convt, Prestige Shantiniketan, Bengaluru, Karnataka, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAssist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages.Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/16/2024 03:51 PM
Guest Service Associate - Front Office
Marriott International, Kochi, Any, India
Job Number 24070481Job Category Rooms & Guest Services OperationsLocation Four Points by Sheraton Kochi Infopark, Infopark Kochi Phase 1 Campus, Kochi, Kerala, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWelcome to our familyAs a world-class leader in the travel industry, there's no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.The impact you'll makeNo matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.What you'll do Organize, confirm and process guest check-ins/ check-outs and adapt for any changes Secure payment, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift's staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Communicate any emergency, lost item or theft to proper security staff and/or authorities Keep contingency lists in case of emergency and communicate any necessary messages Perks you deserve We'll support you in and out of the workplace by offering: Team-spirited coworkers Encouraging leadership Support to live a life of wellbeing and happiness Opportunities to serve and give back to the community Discounts on hotel rooms, gift shop items, food and beverage Recognition programs What we're looking for A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.You're welcomed hereOur highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you're important to us. You'll make an impact in your role, and for that, you'll be appreciated and valued.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/22/2024 03:18 PM
Guest Service Associate-Housekeeping
Marriott International, Nashik, Any, India
Job Number 24066929Job Category Housekeeping & LaundryLocation Courtyard Nashik, Near Mumbai Naka, Nashik, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRun sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of 'Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the 'Do Not Disturb' list. Complete required Housekeeping paperwork.Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/16/2024 02:44 PM
Associate Director
RBC, Toronto, ON
Job SummaryJob DescriptionWhat is the opportunity?The Associate Director role will support the Financial Control team on month end close, financial reporting and ad hoc tasks as assigned.What you will do?Manage a team of two individuals covering the following tasks:Responsible for overseeing the recording and settlements of intercompany transactions between the broker dealer and counterparts globallyWork closely with the Transfer Pricing team and global finance counterparts to ensure accuracy and consistency for intercompany transactionsPrepare intercompany loan interest schedule, book associated monthly interest and settle interest when dueResponsible for the accounting of fixed assets for the broker dealer including internal developed software (IDS)Responsible for reviewing and booking accruals for various expenses including market data, legal, audit and regulatory accruals ensuring accuracy with proper controls in placeLiaise with various operations and IT teams on compiling and subsequently amortizing multiple prepaid items including prepaid licenses and market dataWork with operations to process journal entries for clearing fees, brokerage charges and other applicable invoicesResponsible for monthly close out of FX P/L accounts to retained earningsBook equity pickup for the broker dealers subsidiaryPrepare monthly bank reconciliation for the entitys payroll accountPrepare and maintain proper supporting documentation for all journal entries processedReview assigned balance sheet accounts for illogicals, booking reclass entries where neededPrepare month end reconciliations including substantiation of assigned balance sheet accounts for monthly sign offsOversee the updating of procedures for all tasks and work on continuous process improvementsAccrue fees for regulatory assessments (SIPC, FINRA etc.)Prepare month end reconciliations including substantiation of assigned balance sheet and income statement accounts for monthly sign offsAssist with processing journal entries for the Wealth Management businessMaintain and monitor a checklist of all assigned tasks with due dates ensuring all tasks are covered on timely basisAssist with updating procedures for all tasks and work on continuous process improvementsEnsure adherence to accounting requirements and firm policiesWhat you need to succeed?Must HaveBachelors Degree in accountingPrevious managerial experience6+ years general accounting experience with fixed assets exposureExcellent communication skillsStrong analytical / problem solving skillsWell organized with the ability to work and manage multiple tasksAbility to develop and maintain relationships with teams across the firm including fixed asset support teams, finance, operations, technology, and head office teamsStrong excel skills and aptitude to learning new systemsNice to HaveKnowledge PeopleSoft general ledger preferredCPAManagerial and communication skillsJob SkillsAccounting, Auditing (Inactive), Detail-Oriented, Financial Accounting Systems, Financial Analysis and Reporting, Financial Recordkeeping, General Ledger Administration, Generally Accepted Accounting Principles (GAAP), Tax ManagementAdditional Job DetailsAddress:ROYAL BANK PLAZA, 200 BAY ST:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Office of the CFOJob Type:RegularPay Type:SalariedPosted Date:2024-04-17Application Deadline:2024-05-02Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.