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Full Time SolutionShop Print Services Associate
Staples Canada, Oakville, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Copy & Print Centre Representative supporting solutionshop, you consult and provide recommendations on solutions for your customer partners by utilizing all the business development service options that will help them achieve their working and learning goals. You filter sales and production through appropriate channels, and understand the unique needs of our consumer and business customers. You use your knowledge of products and solutions to find ways to inspire our customers, building loyalty and trust; and adding value in ways that are meaningful to them. You help customers to work, learn, and grow. Specifically, you will: •Contribute to the sales and margin goals in the services area of the store, including print, digital marketing, shipping and tech services. •Own the appearance and standards of the solutions shop, and partner with the solutions shop team to maintain supplies. •Review the online dash board and filter the processing of customer orders in an efficient, accurate manner. •Pay close attention to detail and instructions, and manage projects while following proper production procedures (set-up, quality control, and finishing). •Connect, Share, and Partner with customers to discover sales opportunities. •Create a best-in-class customer experience especially when managing customer queues. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •1-2 Years of Retail customer service. •Prior experience in a retail/commercial printing environment is preferred. •Working towards or successful completion of high school is preferred. •Proven track record of achieving customer service excellence and sales results •Technology savvy •Curious •Approachable •Passionate •Solutions finder Some of what you will get •Associate discount •Flex Benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •There will be exposure to moderately levels of noise generated by the print equipment. •You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. •We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Employee Support Representative - Human Resources
Ledcor, Vancouver, BC
Job Summary: As part of our Employee Support Representative team, you will play a key role in supporting the delivery of full employee life cycle experiences across Ledcor. You bring your human resources experience, a high sense of urgency, and exceptional customer service skills to this role. You have a critical eye for detail as you process employee information into our Human Resources Information System (HRIS) and payroll systems, while responding to phone, chat and written queries. You're a team player who ensures the well-being of others and lends a hand where needed.This is a twelve (12) month fixed term opportunity with extended health and vacation. We have always made the safety and health of employees our first priority. We continue to closely monitor the COVID-19 situation and have implemented proactive measures across the company to curb the spread of the virus and protect those at risk. This includes flexible work arrangements, including work from home (WFH) where possible and new safe work environment protocols on all work sites.Come join our True Blue team in Vancouver or Edmonton today!Essential Responsibilities:Supports and ensures accurate and timely transactions within HRIS and applicable third-party websites of employee lifecycle changes within payroll deadlines which can include, but not limited to hires, changes to employees, leaves, terminations, benefit enrollments, transfer lettersFacilitates and coordinates pre-employment and onboarding requirements, closely collaborating with recruitment and liaising directly with external candidates to facilitate timely completionProvides exceptional customer service by answering employee and manager questions that can be resolved within defined guidelines and/or service level agreements through call and case managementEscalates cases, when necessary, to other HR team members and stakeholders while maintaining communication with the employee through to resolutionIdentifies and resolves issues with HRIS data integration to other platforms that support continuous improvement and a positive employee experienceSupports employees and managers in the initiation and processing of employee and manager self-serve processesPrepares routine reports for periodic and ad-hoc audit purposes, reviewing information for validity, and actions accordingly in a timely fashionRequirements:3+ years of service centre or equivalent human resources assistant experience (preferred)Excellent customer service and service compliant resolution skillsStrong communication and listening skills to deliver messages in a clear and compelling mannerExcellent attention to detail, with a high level of precision of data and accuracy in any deliverablesAbility to work efficiently in a high demand, team oriented, and fast-paced environmentFlexible with the ability to adapt to the changing needs of the organizationThe ability to maintain confidentialityStrong sense of urgency as part of daily work styleExcellent time management and organizational skillsExperience with Workday and JD Edwards is an assetWork Conditions9AM - 6PM PST shiftAbility to work on-call, outside regular working hours on a rotational weekend schedule is requiredAdditional Information: Company DescriptionThe Ledcor Group of Companies is one of North America's most diversified construction companies. Ledcor is a company built on a rich history of long-standing project successes. But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!Employment EquityAt Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply.Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging. Date PostedSep 10, 2021 1067 West Cordova Street, Vancouver, BC, Canada
102441 - CST Business Support Analyst - Testing
Vancouver Coastal Health, Vancouver, BC
CST Business Support Analyst - Testing Job ID 2023-102441 City Vancouver Work Location CST - 590 W. 8th Home Worksite 00 - Excluded - VCHA Additional Sites some travel may be required Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Term Specific Job Status Temporary Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Health Information Management Salary Grade 07 Min Hourly CAD $38.13/Hr. Max Hourly CAD $54.82/Hr. Shift Times 0830 to 1630 Days Off Saturday, Stats, Sunday Work Schedule Details Shifts may include 24 hr support, some weekends, on call rotations End Date 7/10/2024 Position End Date - Incumbent Position ends on the listed end date or upon the return of the incumbent. Salary The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr. Job Summary Come work as CST Business Analyst with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for an CST Business Analyst - Testing to join the CST Project team. Apply today to join our team! About the The Clinical & Systems Transformation (CST) Project The Clinical & Systems Transformation (CST) Project is one of the largest health care projects in British Columbia's history. It is a joint undertaking between Vancouver Coastal Health, the Provincial Health Services Authority and Providence Health Care to complete a significant transformation of clinical practices and systems. This is an exciting initiative that will deliver key benefits for our patients, health care providers and health organizations. As a CST Business Analyst - Testing with Vancouver Coastal Health you will:Provide guidance to senior staff to determine requirements for new health informatics initiatives, including performance measurement and reporting, and program development.Document and analyze processes, gather requirements, perform best practice reviews, gather data to support, prioritize and align business case development and requests, and perform current state assessments and gap analysis on initiatives.Liaise with a broad spectrum of clinical, IT and business stakeholders and leaders to assist in translating technical issues into a single, shared and realistic vision. Qualifications Education & ExperienceBachelor’s Degree in Business Administration, Clinical Informatics or related discipline.Minimum of five (5) years’ recent, related experience in health care or information management, or an equivalent combination of education, training and experience.Master’s degree preferred.Understanding of Excluded/Non Contract and Collective Agreement terms across the Health Authorities in the ProvinceComprehensive understanding of staff scheduling systems used across the Health Authorities Comprehensive understanding of timekeeping policies related to maintaining payroll recordsKnowledge & AbilitiesSuperior analytical skills , documentation, workflows, including the ability to comprehend, analyze and resolve complex issues. Highly developed business writing and verbal communication skills with the ability to document work appropriately. Knowledge of project structures; business case development; documentation of workflows; health care setting and analytical tools.Demonstrable skills handling change requests, impacts, and tracking tasks, actions, risks, issues and impacts.Resourceful; well-organized; systematic analysis; strategic thinking; critical thinking; attention to detail; leadership and management skills. Technical writing experience is considered an asset.Knowledge of information technology applications and outcomes achieved through new platformsDemonstrated ability to exercise good judgment and initiative, deal with frequent changes; make decisions for a wide variety of complex business matters.Demonstrated ability to use database, spreadsheet and word processing software at an advanced level. Physical ability to perform the duties of the job. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Staffing and Scheduling Clerk
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 354837 Position Number: 20040429 Posting End Date: Open Until Filled City: Winnipeg Employer: Shared Health Site: Shared Health - ERS Department / Unit: ERS Scheduling Job Stream: Non-Clinical Union: Non Union Anticipated Start Date - End Date: 03/01/2024 - 08/18/2024 Reason for Term: Maternity Leave FTE: 0.80 Anticipated Shift: Days;Evenings;Nights;Weekends Work Arrangement: Remote Daily Hours Worked: 8.25 Annual Base Hours: 2015 Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. . Position Overview Under the general direction of the service area's leadership team, Central Service Scheduling or Designate, this position is responsible for ensuring that schedules are created, adequate staffing levels are maintained, and time keeping is accurately implemented into the scheduling and or timekeeping system for the assigned organization unit(s) within a service delivery organization (SDO) as designated. This role is responsible for the development, administration and coordination of staff scheduling and scheduling changes, staff replacement and editing timekeeping data into the information system. The staffing and scheduling clerk will place calls to staff as required to cover the organization’s operational requirements, short and long-term absences and workloads. This position will enter timekeeping data into the timekeeping system and will have responsibilities for maintenance of personnel files, data entry and document processing as it relates to maintenance of electronic data bases, including scheduling systems, HR information systems (HRIS) and recruiting software. This role will also provide administrative support for the service area(s) as it relates to maintaining, updating and executing scheduling changes as per organizational policies and as per the associated collective agreement(s). Experience 3 years experience working with a Scheduling and/or timekeeping system such as (SAP, ESP or HRIS system) 2 years experience providing shift administration and support as it relates to staff scheduling 1 year clerical experience working in a scheduling capacity 1 year experience applying and working within the guidelines of collective agreement(s) 2 years experience in a business setting providing customer service 1 year experience within a complex 24 hour - 365 day per year scheduling environment preferred Education (Degree/Diploma/Certificate) Certificate/Diploma in business administration, administration, office management, human resources or payroll A combination of relevant education and experience related to the position would be considered Qualifications and Skills Demonstrated comprehensive front-line leadership capabilities. The provincial health system in Manitoba has adopted the LEADS in a Caring Environment framework. This term position may end earlier as outlined in your collective agreement. We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today. Interested candidates should select the ''Apply'' icon below to upload their cover letter, resume and copy of licenses/certification. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE. Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
120712 - Data & Business Advisor
Vancouver Coastal Health, Vancouver, BC
Data & Business Advisor Job ID 2024-120712 City Vancouver Work Location Corporate Admin-520 W 6th Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Health Information Management Salary Grade 07 Min Hourly CAD $38.13/Hr. Max Hourly CAD $54.82/Hr. Shift Times 0900-1700 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr. Job Summary Come work as a Data & Business Advisor with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Data & Business Advisor to join the Regional Quality Improvement Team. Apply today to join our team! Reporting to the Manager, the Data & Business Advisor plays a key role to fulfill the data & analytics needs of the Medical Quality Leadership and Practice (MQLP) team. MQLP team supports medical staff to build their capacity and capability so they can proactively engage with the system to improve clinical practice and health care quality. The incumbent works with medical staff to gather the requirement of their data needs for their quality improvement and practice enhancement effort, extracts & analyzes data from enterprise data warehouse, and liaises with other partners in the organization, such as Data & Analytics, IMITS, and other EMR vendors. The incumbent plays an integral role to support the medical staff in a complex & evolving data infrastructure & ecosystem. The ability to develop methodologies and also pay attention to technical details is expected. The experience of creating insights & compelling stories through data visualization is a must. Being self-motivated to expand skills, being curious to understand system level picture, and being open to trial new solutions is desired. Proficient skills in analytical & BI tools such as MS Excel, MS SQL, Tableau, Power BI, or other equivalent tools. As a Data & Business Advisor with Vancouver Coastal Health you will:Act as a project manager for assigned Decision Support projects by identifying major milestones, associated tasks and timelines, by monitoring progress and managing deliverables. Provide consultative services relating to Decision Support. Perform liaison role with Senior Leadership Team and program/service directors to establish user requirements.Provide leadership and development support for identification of performance indicators across the organization. Provide consultative services relating to quality management principles, concepts, tools and methods. Prepare relevant educational materials and formal presentations.Provide information support and leadership through expert analytical expertise, facilitation and coaching skills. Develop data collection tools and designs and implement databases. Provide expert assistance on the assessment of data validity and reliability. Provide analysis and application of appropriate statistical tests to information.Prepare confidential analytical reports and briefings for the Senior Leadership Team, as required, using information at the provincial and regional level in addition to corporate information sources. Maintain current awareness of provincial and regional uses of quality, utilization and financial information and potential implications of associated methodologies.Support redesign initiatives by performing diagnostic evaluations and by participating in process review and redesign. Identify redundant and non-value added tasks and work with project teams to align staffing requirements with revised processes. Provide project management, evaluation and measurement expertise and consultation services to teams, as required.Implement resource management strategies, such as clinical pathways, across the organization and monitor effectiveness.Provide development expertise in comprehensive, integrated report design and presentation of financial, statistical and clinical information using desktop on-line application processing tools. Require extensive liaison with Senior Leadership Team and other levels of management and access to detailed information of all types (including clinical information, financial information, payroll information, case cost information etc). Design reports with drill-down/roll-up capability at all levels of the organization structure, using information at the encounter level.Develop and maintain a database inventory detailing database elements, definitions, hierarchical design, interfaces, and hardware and software platforms. Liaise with Information Management Information Technology Services to accurately define data extracts from corporate systems and to establish a data transfer timetable to the Decision support Database. Work collaboratively with the Decision Support Team to prototype and test Decision Support applications.Maintain awareness of current information management trends and issues through literature review; conducting industry comparisons; benchmark reviews; seminars and workshops. Communicate with Decision Support Team to prototype and test Decision Support applications.Communicate user requirements to clinical appraisal and coding personnel. Provide education and instruction in use of on-line reports and databases, as developed.Carry out responsibilities in accordance with health and safety requirements. Immediately report unsafe situations by notifying supervisor or other appropriate personnel.Perform other related duties as assigned. Qualifications Education & ExperienceMaster’s degree in Business Administration, Information Systems or equivalent plus three years experience in Information, Utilization Management and Quality Management.Knowledge & AbilitiesAdvanced analytical and problem solving skills.Excellent communication skills.Expertise in the area of Decision Support including concepts, tools, methods and workload measurement.Knowledge of database design and report design at the intermediate to advanced level.Knowledge and skills in the development of dashboards, KPIs and BSC an asset.Knowledge of healthcare databases an asset.Advanced proficiency with desktop analytical tools including MS Office, SQL, SAS or other equivalent tools. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Global Payroll Analyst (Remote)
Daifuku Co, Calgary, AB
Your Impact:In this diverse, task focused position, you will have the opportunity to work with a highly driven team of payroll professionals to ensure stellar results for Domestic and International payroll processing and people accounting as Daifuku drives forward toward global impact. In this role, you will be critical to global tax compliance, payroll processing overview, data integrity, intricate accounting calculations and journal entry preparation, payroll and timekeeping employee support, and many other facets to the success of Daifuku people compensation execution. The payroll team is formed by professionals with a continuous improvement mindset, where you will be given space to contribute experience and ideas toward improving processes. In addition to the impact you will have on the team and company, you will also have the opportunity to expand your personal and professional knowledge by taking on a variety of responsibilities while working with highly intelligent accounting professionals.What You'll Do:Location: Remotely from CANADAReports to: Manager, Global Payroll & People AccountingResponsible for overseeing the preparation and processing of Domestic & Global payroll preparation, including scheduled and off-cycle, applying analytical skills to ensure accuracy and completionPartner with Domestic & Global processor to comply with all requests associated to quarter-end and year-end employer obligations and compliance, as well as recurring service request ticketsBuild accurate accounting accruals and analysis, as well as journal entry preparation of payroll and benefit related expensesManage the payroll reporting of vested stock events, globallyFulfill internal and external audit reporting requests, maintain appropriate audit trail records and comply with SOX controlsPartner with multiple departments to track Leave of Absences, Payroll related Benefit situations, Internal Audit reporting needs, etc.Audit HCM systems, assist with future implementations and acquisitions, drive special projectsEmployer tax filing review, tax agency compliance, and amendmentWhat You Bring:Basic accounting background requiredHighly proficient in Excel, with priority on formulas, pivot tables and VLookupSelf starter, takes initiative, and adapts to a fast paced environmentStrong ability to analyze large amounts of data and provide confident reportingExperience processing Domestic & International payrollsAudit focused mindset, able to both identify and resolve issuesExperience in a payroll organization, including a strong Payroll tax understandingExperience with Workday, highly recommendedExperience with equity vesting events, recommendedTechnical, analytical, subjective skills critical to roleCPP or degree focus in Accounting/Finance, recommendedDaifuku offers an excellent compensation package including great benefits such as excellent medical, vision, and dental insurance, paid vacation time, paid sick time, and paid holidays, Flexible Spending Programs, and more.
Human Resources Assistant
Douglas College, New Westminster, BC
Position DetailsPosition Information Position Title Human Resources Assistant Posting Number 02159SA Location Hybrid / New Westminster Campus Grade or Pay Level A - Pay Band 3 Salary Range (Minimum: $51,514 , Control Point: $68,685, Maximum: $72,119) Placement within a salary band is typically up to the Control Point based on a review of skills, experience and internal equity. The College may place over Control Point in limited circumstanc Position Type Administration - Temporary Posting Type Internal/External Regular/Temporary Temporary Employment Type Full-Time Posting Category Administration Start Date 04/22/2024 End Date 09/20/2024 Day of the Week Mondays to Fridays Shift 8:30 - 4:30 Work Arrangements This temporary full-time position is available April 22, 2024 to September 20, 2024.Regular hours of work are 8:30 am to 4:30 pm, Monday to Friday.The position is based in the New Westminster campus with an option for a part-time work from home arrangement. Occasional travel will be required between Douglas College locations. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role The Human Resources Assistant provides timely, accurate and consistent service and administrative support in the areas of HR services, operations, recruitment, employee relations, employee development, strategic initiatives and labour relations to management, supervisors and employees of the College. This position requires sound judgment and adherence to confidentiality in the application of policies and procedures.ResponsibilitiesUnder the supervision of the HR Manager, Operations and Recruitment, the Human Resources Assistant is accountable for the following:• Supports, implements, and maintains a range of administrative activities specific to the department including confidential correspondence, payroll documentation, recruitment processes such as tracking and following up on work permit renewals and credentials and assistance in employment and educational verifications, employment verifications and employee records management;• Establishes, organizes and maintains all electronic employee records, including confidential/restricted files, ensuring compliance with Freedom of Information and Protection of Privacy legislation and archives and retrieves physical files from storage on and off site.•Dispatches On-Call Auxiliaries and manages the On-Call Database, ensuring adherence to the BCGEU Collective Agreement;•Organizes and carries out assignments with a high degree of judgment, confidentiality and accuracy;•Participates as a team member on a variety of Human Resources projects, functions and events.•Compiles, documents, enters and updates employee appointments, personal information, employee status and activity, job information, benefits information, and employee credentials in Banner HRIS while carrying out assignments with a high degree of judgment, confidentiality and accuracy.•Reviews, confirms and ensures the integrity and accuracy of information entered into the Banner HRIS using audit reports. Assists with processing and testing related to Banner HRIS and other system upgrades.•Liaises with payroll staff, administrative officers, supervisors and other departments to obtain information, clarifies details and makes changes to employment records.•Manages and administers the online Employee Records system for onboarding and offboarding employees (troubleshoots, implements upgrades, explores new functionalities, etc.) and provides direction and assistance to new employees and other systems users at the College.•Administers the full new employee onboarding process, from utilization of online onboarding to new employee jumpstart sessions, new employee welcome event and other onboarding components.•Responds to a variety of requests by telephone, e-mail, and in-person from management, faculty, staff, students and the general public regarding human resources and other matters as they arise.•Assists with special projects related to Human Resources matters such as the Retirement Dinner, Employee Recognition, Training and Development, New Employee Welcome Event, New Employee JumpStart Sessions, recruitment fairs, etc.•Answers queries regarding DCFA and BCGEU Collective agreements, policies, procedures and employment guidelines.•Identifies and refers complicated matters on issues requiring further interpretation to the Human Resources Managers, Associate Director and the Associate Vice President.•Manages and administers the employee contract workflow using DocuSign, and acts as DocuSign process trainer and liaison for the College.• Manages and updates department pages in the College intranet (SharePoint) and department external website (DruPal)•Administers HR Operations and Recruitment-related surveys and questionnaires and prepares reports for analysis and further action.•Manages the online testing systems and administers appropriate testing to identify qualified candidates.•Identifies, recommends, develops, and participates in the implementation of strategies to improve efficiency and effectiveness of processes related to recruitment and employee services.•In the absence of the HR Associate, Employee Health and Benefits, administers employee enrollment into College benefit plans, and assist employees with completion of various enrollment application forms and assists with the administration of disability, return to work and rehabilitation issues.•Provides back-up to the other Human Resources Associates as required.•Performs other related duties as required. To Be Successful in this Role You Will Need •Completion of a two year directly related program (such as: Human Resources Management) with a minimum of two years of experience in a unionized Human Resources environment including experience working with collective agreements and confidential issues. •3 years of relevant work experience related to human resources management, event management, and learning services •Event coordination experience (i.e. training, recognition events, conferences, etc.) •Experience with the design and creation of communication/marketing materials in multiple media formats •Demonstrated proficiency with Microsoft Word, Excel, SharePoint and Banner HRIS (or other complex, integrated Human Resources Information System including spreadsheets and databases). •Proven ability to meet changing priorities, to multi-task, deal with frequent interruptions, to meet Human Resources and Payroll deadlines and to make responsible decisions by exercising good judgment resulting in work that is of a high quality. •Strong interpersonal skills and demonstrated ability to deal effectively with all employee groups on a diverse range of matters; ability to effectively organize and carry out a variety of job assignments with a high degree of confidentiality. •Demonstrated commitment to and proficiency in client service excellence. •Demonstrated ability to work with considerable independence, discretion, and initiative combined with the ability to work in a collaborative manner in a team environment, including exercising initiative in offering assistance to colleagues. •Also demonstrated ability to deal effectively with conflict in a professional manner. •Strong ability to organize tasks to meet deadlines and ensure prompt responses regarding queries and issues to employees, supervisors and management. •Good mathematical and analytical skills with strong attention to detail. •Excellent command of the English language, both written and oral. Link to the: Douglas College Core Competencies Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check No Posting Detail Information Open Date 04/03/2024 Close Date Open Until Filled Yes Special Instructions to Applicant Interested applicants must submit their application and all required documents online on the Douglas College Career Site www.douglascollegecareers.ca . Qualified internal applicants shall be given first consideration in filling the position. All internal applications must be received by date. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/12069
Research Benefit Administrator Support
Manulife Financial Corporation, Montreal, QC
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionGroup Benefits serves the needs of Plan sponsors, members, and market sources, helping make Canadians healthier and organizations stronger. The AdminAdvantage Administration team within the Manulife Group Benefits organization links people, technology, and expert services to simplify benefits administration and provide a consistent, powerful member and client experience. Our vision is to be recognized as the partner of choice within the industry for benefits solutions and benefits administration services. As a member of our team, you will be supporting large corporate clients, coordinating efforts to provide world class benefits administration and customer service. Our clients trust the administration of their group benefits to us, and you will be part of a team that delivers outstanding results to those clients and our members. ResponsibilitiesAssessing training needs of learner/Business, develop training and teaching materials as well as updating procedural documentation.Develop training plan/approachEstimate training work/task effortsFacilitate on-the-job coaching, virtual cross training on product overviews, systems, technical and functional processes.Track and report on training outcomes and provide feedback to Managers regarding staff's performance and development and making recommendations for improvementCommunicate processing errors to representatives on a one-to-one basis as well as attending department staff meetings to discuss processing issues and clarification measures.Provides support to processing associate as a subject matter expertSupport the research benefit administration team, and Leaders with handling complex cases, unique situations and escalated technical inquiries as requestedCollaborate across the organization to develop best practices and incorporate the big picture, working to improve training content and processes/procedures.Leverages skills, experience and networks to assist staff to meet aggressive performance and professionalism benchmarksPlay a critical role in the change management & business readiness process by ensuring your business stakeholders are change-ready from a training and procedural documentation perspective.Other duties as assignedHow will you create impact?AdminAdvantage Administration is looking for a Research Benefits Administrator to join our team. The successful candidate will manage client and plan member inquiries related to eligibility processes and will be required to collaborate with other Manulife teams inside and outside of AdminAdvantage, focusing on the customer through all processes.What motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters. You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyoneWhat we are looking forBilingual (French & English) is required - The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.Exceptional customer service focusAbility to multi-task, Prioritization/time management skills, and ability to provide feedback effectivelyStrong Negotiation & Influencing SkillsAction Oriented Problem SolverCollaborative Team PlayerProduce high quality deliverables on timeWhat you bringYou learn FAST. You pick up new ideas, concepts, technologies, and tools easily You have a working knowledge of Excel and are comfortable learning new applications and tools You’re a capable and innovative problem-solver. You don’t like to stand by when you notice that there’s something that could work better for your team or Manulife. You want to improve things - and you do something about it!You can adapt to change, and even embrace itAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationCAN, Quebec, Montreal, 900 Boulevard de Maisonneuve OuestSalary range is expected to be between$50,250.00 CAD - $83,750.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Legal Assistant
Interior Health Authority, Kelowna, BC
Position SummaryInterior Health is looking for a permanent full time Legal Assistant to support the Legal Services team. The location of this position is flexible within the Province of British Columbia.Who are we looking for?The successful candidate will have shown demonstrated experience in handling high volumes of work, posses outstanding organizational skills, and be able to juggle multiple priorities and tasks. Salary Range:Salary range for the position is $57,347 to $75,268. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.What we offer:• Competitive salary and an attractive remuneration package• Career Growth • Employee & Family Assistance Program• Employer paid training/education opportunities• Employer paid vacation (per collective agreement) • Medical Service Plan• Employer paid insurance premiums • Extended Health & Dental coverage • Contribution to Municipal Pension Plan• Life-work balanceWhat will you work on?You will work closely and support the efforts of Legal Counsel and staff by organizing yourself and the lawyers you work with, prioritization the administration of all legal files and contract, conducting legal research to identify and address relevant issues, collect, and analyze information, and prepare legal documents for approval by legal counsel. You will perform general administrative and coordination duties including responding to telephone inquiries, scheduling meetings, filing, and drafting correspondence and reports, and processing of legal counsel invoices. Some Typical Duties and Responsibilities:1. Organize legal material to ensure all relevant information is brought to the attention of legal counsel.2. Prepares documents for hearing, including book of documents, brief of authorities, and counsel submissions.3. Maintain and organize reference files, contracts, and other legal documentation.4. Conducts research for particular issues to identify materials relevant to assigned issues and files.5. Prepares legal documents for perusal and approval of legal counsel on assigned files.6. Provides general administrative support by:• acknowledging letters and composing correspondence for signature• providing supporting information where required• proofing mailings for spelling, grammar, and clear understanding• preparing and typing correspondence, memoranda, minutes, confidential reports, and other documents• responding to administrative requests and inquiries• protecting the security of confidential information by maintaining private files and typing private correspondence.7. Performs general administrative and coordination duties for the office such as basic research, filing, answering telephones, and responding to general inquiries or referring to appropriate personnel, and drafting correspondence, minutes, and reports from notes and/or verbal direction.8. Coordinates meeting schedules and calendars for Legal Services by prioritizing and arranging appointments and canceling and/or rescheduling meetings as required, ensuring that schedules are manageable.9. Coordinates all administrative logistics for meetings, events, education sessions, workshops, video conferences, and teleconferences including appropriate space, equipment, and materials. 10. Arranges travel and accommodation by booking and confirming flights, vehicles, and hotel reservations.11. Attends and acts as a recorder for confidential meetings such as management meetings. Transcribes minutes and distributes accordingly. Follows up on action items as required, prepares agendas, and circulates necessary materials for meetings.12. Supports the portfolio in completing the required documentation associated with Human Resources including, but not limited to on-staff and change notices, payroll removal forms, payroll queries, and travel reimbursements.13. Performs other related duties as assigned.How will you create an impact?Joining our IH team will allow you to challenge yourself professionally while enjoying all the personal pursuits available to you within this fantastic community. Reasons to Apply at Interior Health... What we can do for youWe offer a work environment conducive to growth and development of strong skills and a work environment that supports and promotes psychological health & safety for all. We offer the opportunity to have a balanced lifestyle that allows you to maintain the quality of life you desire. Make a difference. Love your work. Apply today!QualficationsEducation, Training, and Experience:• Graduation from a recognized Paralegal/Legal Assistant certificate program.• Minimum of two (2) years’ recent, related legal experience in a law firm or inhouse legal department.• Or an equivalent combination of education, training, and experience.Skills and Abilities:• Demonstrated ability to perform legal research, organize and analyze legal information, prepare legal documents and maintain legal filing and indexing system. • Comprehensive knowledge of legal terminology, principles, precedents, procedures and research methods.• Demonstrated computer proficiency including Lexis Nexis (Quicklaw), CanLii or other legal research tools. • Superior time management skills with the ability to juggle multiple projects and responsibilities at once and remain calm under pressure. • Experience with MS Office including Word, Outlook, Excel and PowerPoint. • Ability to communicate effectively orally and in writing.• Physical ability to perform the duties of the position.“Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the B.C. Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).”
Associate Director
RBC, Toronto, ON
Job SummaryJob DescriptionWhat is the opportunity?The Associate Director role will support the Financial Control team on month end close, financial reporting and ad hoc tasks as assigned.What you will do?Manage a team of two individuals covering the following tasks:Responsible for overseeing the recording and settlements of intercompany transactions between the broker dealer and counterparts globallyWork closely with the Transfer Pricing team and global finance counterparts to ensure accuracy and consistency for intercompany transactionsPrepare intercompany loan interest schedule, book associated monthly interest and settle interest when dueResponsible for the accounting of fixed assets for the broker dealer including internal developed software (IDS)Responsible for reviewing and booking accruals for various expenses including market data, legal, audit and regulatory accruals ensuring accuracy with proper controls in placeLiaise with various operations and IT teams on compiling and subsequently amortizing multiple prepaid items including prepaid licenses and market dataWork with operations to process journal entries for clearing fees, brokerage charges and other applicable invoicesResponsible for monthly close out of FX P/L accounts to retained earningsBook equity pickup for the broker dealers subsidiaryPrepare monthly bank reconciliation for the entitys payroll accountPrepare and maintain proper supporting documentation for all journal entries processedReview assigned balance sheet accounts for illogicals, booking reclass entries where neededPrepare month end reconciliations including substantiation of assigned balance sheet accounts for monthly sign offsOversee the updating of procedures for all tasks and work on continuous process improvementsAccrue fees for regulatory assessments (SIPC, FINRA etc.)Prepare month end reconciliations including substantiation of assigned balance sheet and income statement accounts for monthly sign offsAssist with processing journal entries for the Wealth Management businessMaintain and monitor a checklist of all assigned tasks with due dates ensuring all tasks are covered on timely basisAssist with updating procedures for all tasks and work on continuous process improvementsEnsure adherence to accounting requirements and firm policiesWhat you need to succeed?Must HaveBachelors Degree in accountingPrevious managerial experience6+ years general accounting experience with fixed assets exposureExcellent communication skillsStrong analytical / problem solving skillsWell organized with the ability to work and manage multiple tasksAbility to develop and maintain relationships with teams across the firm including fixed asset support teams, finance, operations, technology, and head office teamsStrong excel skills and aptitude to learning new systemsNice to HaveKnowledge PeopleSoft general ledger preferredCPAManagerial and communication skillsJob SkillsAccounting, Auditing (Inactive), Detail-Oriented, Financial Accounting Systems, Financial Analysis and Reporting, Financial Recordkeeping, General Ledger Administration, Generally Accepted Accounting Principles (GAAP), Tax ManagementAdditional Job DetailsAddress:ROYAL BANK PLAZA, 200 BAY ST:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Office of the CFOJob Type:RegularPay Type:SalariedPosted Date:2024-04-17Application Deadline:2024-05-02Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Transformation Delivery Associate
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionAs a Transformation Lead, you will be providing ongoing representation of our Retirement Operations team while consulting on Product-led North American Value Streams. This is a key role within the Transformation Delivery team to drive transformation in alignment with our target operating model for Operations.The Transformation Lead is an integral contributor to the ongoing development and creation of innovative products as well as continued improvement of our existing offerings. In this role, you will advocate for Operations efficiencies and automation as well as influence product decisions to ensure outcomes align with our Operations transformation objectives. You will assist in the identification and mitigation of business risks and impacts and support the marketing, training and change management teams’ deliverables to ensure they meet business needs. In a rapidly changing environment, you’ll require the ability to manage competing priorities. You’ll also require strong communication and relationship building skills to build and maintain effective relationships with subject matter experts, stakeholders, Operations management, and value stream leads and members. You’ll be able to effectively collaborate and work alongside senior members of the organization to drive desired outcomes. Transformation LeadAre you inquisitive? Do you enjoy building strong relationships and love to learn?Do you enjoy being challenged and working on different initiatives simultaneously?Do you possess a strong knowledge of Manulife/John Hancock Retirement Operations?Working Arrangement HybridThis role may be for you….As a Transformation Lead, you will be providing ongoing representation of our Retirement Operations team while consulting on Product-led North American Value Streams. This is a key role within the Transformation Delivery team to drive transformation in alignment with our target operating model for Operations.The Transformation Lead is an integral contributor to the ongoing development and creation of innovative products as well as continued improvement of our existing offerings. In this role, you will advocate for Operations efficiencies and automation as well as influence product decisions to ensure outcomes align with our Operations transformation objectives. You will assist in the identification and mitigation of business risks and impacts and support the marketing, training and change management teams’ deliverables to ensure they meet business needs. In a rapidly changing environment, you’ll require the ability to manage competing priorities. You’ll also require strong communication and relationship building skills to build and maintain effective relationships with subject matter experts, stakeholders, Operations management, and value stream leads and members. You’ll be able to effectively collaborate and work alongside senior members of the organization to drive desired outcomes. What motivates you?You obsess about customers, listen, act and engage for their benefit (both internal and external customers)You think big, with curiosity and openness to new ways of doing thingsYou enjoy getting it done together and thrive in teamsYou take ownership, enable business outcomes and focus on what mattersYou do what is right, can advocate for Operations and support a case for changeYou share your humanity, and are a key part of building our diverse and inclusive work environmentWe are looking for someone with:5+ years’ experience working in the North American financial industry Experience and strong knowledge of Canadian (preferred) or US Retirement OperationsExperience with Manulife recordkeeping systems is an assetExperience working with internal stakeholders Knowledge of/exposure to agile project management is advantageousExperience in managing timelines and stakeholders effectivelyConfidence who is a self-starter and results focusedSuperior analytical and organizational skillsThe ability to collaborate with others, solve problems creatively and demonstrate high integrity while making appropriate judgment callsExcellent speaking and writing skills to convey key messages in a succinct manner The ability to maneuver complex information and distil into key meaningful insights and high impact slides to tell a story (strong PowerPoint skills is an asset) Capabilities to negotiate, influence and persuade without authoritySuperior relationship building skillsThe ability to multitask in a fast-paced environmentHigh motivation, possessing an eagerness to learnA natural curiosity and drive to understand and learn in areas they’re unfamiliar with.On the job you will:Contribute as the Transformation Lead on Canadian Retirement Value streams to support Operations in the development of product enhancements Act as representative for all areas of Operations (Contact Centre, Member processing, Sponsor processing, Payroll services and Sponsor services)With support from Operations Subject Matter Experts, actively interact and provide insights to value streams and team membersSupport data-driven decisions by providing input on the right insights from the businessWork in and across cross-functional teams, to improve and execute business processes that serve the needs of all Operations stakeholdersBuild relationships across the organizationBe creative and diligent in providing input and addressing various problemsConsult on multiple initiatives affecting different areas of the businessManage multiple requests and meet challenging deadlinesWhat we bringA bold ambition and set of goals to drive transformation in our industryA mission for “Decisions made easier. Lives made better.”A leadership team dedicated to your growth and successOur best every day.#LI-HybridAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$70,350.00 CAD - $117,250.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Bilingual Payroll Specialist
ADP, Inc., Montreal, QC
ADP is the leader in Human Capital Management. We support over 860,000 clients in 140+ countries. Did you know we have the number one rated and used HCM mobile app? Join our family of 58,000 associates to grow your career, leverage our technology, and put your expertise to work with one of the largest providers in HCM. ADP is hiring an experienced Bilingual Payroll Specialist. In this position, you'll help our clients leverage ADP's exceptional business solutions so they can focus on what matters most to them - growing their business. Responsibilities: Responsible & fully accountable for the payroll & audit function of multiple clients Responsible for scheduling and running the assigned client payrolls by following standard operating procedures. Maintains complete, accurate and timely client and employee records based on real time requests Maintains complete and accurate client profile notes as well as processing instructions for each client Balance respective payrolls based on year end calendar and remit all Third Party Remittances by defined due dates, complete all Year End balancing, filing & respective reporting Utilize all internal tools & defined processes to ensure optimal productivity, service excellence and make recommendations for best practices to customers Initiate pre and post production calls with clients Performs quarterly & year-end audits including file Answer client calls dedicated clients, as well as other clients) Provide critical and accurate statutory information to clients in the payroll area, such as tax filing. Use the various knowledge bases, resource materials and appropriate websites to locate answers and solutions for issues Work with internal technical support, various production departments and additional ADP Service hubs as needed to identify a resolution Provide feedback and suggestions on products, issues, processes and procedures to enhance efficiency and continuous improvement Maintain NPI National Payroll Institute) designation & attend all required departmental training sessions as well demonstrate proficiency in learning Qualifications Required: Minimum 5 years Canadian payroll processing experience Minimum 5 years client service experience Advanced Internet and MS Office Skills Word/Excel) required Excellent communication and analytical skills with the ability to translate analytical findings into actionable solutions/processes Excellent customer service skill Fluent in French and English is required Education: Post-secondary education preferred, or equivalent experience in administration/customer service/HR Candidate should be working towards or have National Payroll Institute NPI) certification PCP, CPM) - Join our team and leverage our reimbursement programs including tuition reimbursement and annual membership reimbursement Medical benefits begin Day 1 of employment! Contribute to RRSP day one! NOTE TO APPLICANTS:Please note that any offer of employment will be subject to verification of employment background checks, including a criminal record check. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
Payroll Specialist
ADP, Inc., Etobicoke, ON
ADP is the leader in Human Capital Management. We support over 860,000 clients in 140+ countries. Did you know we have the number one rated and used HCM mobile app? Join our family of 58,000 associates to grow your career, leverage our technology, and put your expertise to work with one of the largest providers in HCM. ADP is hiring an experienced Payroll Specialist. In this position, you'll help our clients leverage ADP's exceptional business solutions so they can focus on what matters most to them - growing their business. Responsibilities: Responsible & fully accountable for the payroll & audit function of multiple clients Responsible for scheduling and running the assigned client payrolls by following standard operating procedures. Maintains complete, accurate and timely client and employee records based on real time requests Maintains complete and accurate client profile notes as well as processing instructions for each client Balance respective payrolls based on year end calendar and remit all Third Party Remittances by defined due dates, complete all Year End balancing, filing & respective reporting Utilize all internal tools & defined processes to ensure optimal productivity, service excellence and make recommendations for best practices to customers Initiate pre and post production calls with clients Performs quarterly & year-end audits including file Answer client calls dedicated clients, as well as other clients) Provide critical and accurate statutory information to clients in the payroll area, such as tax filing. Use the various knowledge bases, resource materials and appropriate websites to locate answers and solutions for issues Work with internal technical support, various production departments and additional ADP Service hubs as needed to identify a resolution Provide feedback and suggestions on products, issues, processes and procedures to enhance efficiency and continuous improvement Maintain NPI National Payroll Institute) designation & attend all required departmental training sessions as well demonstrate proficiency in learning Qualifications Required: Minimum 5 years Canadian payroll processing experience Minimum 5 years client service experience Advanced Internet and MS Office Skills Word/Excel) required Excellent communication and analytical skills with the ability to translate analytical findings into actionable solutions/processes Excellent customer service skill Education: Post-secondary education preferred, or equivalent experience in administration/customer service/HR Candidate should be working towards or have National Payroll Institute NPI) certification PCP, CPM) - Join our team and leverage our reimbursement programs including tuition reimbursement and annual membership reimbursement Medical benefits begin Day 1 of employment! Contribute to RRSP day one! NOTE TO APPLICANTS:Please note that any offer of employment will be subject to verification of employment background checks, including a criminal record check. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
Payroll Specialist
ADP, Inc., Burnaby, BC
ADP is the leader in Human Capital Management. We support over 860,000 clients in 140+ countries. Did you know we have the number one rated and used HCM mobile app? Join our family of 58,000 associates to grow your career, leverage our technology, and put your expertise to work with one of the largest providers in HCM. ADP is hiring an experienced Payroll Specialist. In this position, you'll help our clients leverage ADP's exceptional business solutions so they can focus on what matters most to them - growing their business. Responsibilities: Responsible & fully accountable for the payroll & audit function of multiple clients Responsible for scheduling and running the assigned client payrolls by following standard operating procedures. Maintains complete, accurate and timely client and employee records based on real time requests Maintains complete and accurate client profile notes as well as processing instructions for each client Balance respective payrolls based on year end calendar and remit all Third Party Remittances by defined due dates, complete all Year End balancing, filing & respective reporting Utilize all internal tools & defined processes to ensure optimal productivity, service excellence and make recommendations for best practices to customers Initiate pre and post production calls with clients Performs quarterly & year-end audits including file Answer client calls dedicated clients, as well as other clients) Provide critical and accurate statutory information to clients in the payroll area, such as tax filing. Use the various knowledge bases, resource materials and appropriate websites to locate answers and solutions for issues Work with internal technical support, various production departments and additional ADP Service hubs as needed to identify a resolution Provide feedback and suggestions on products, issues, processes and procedures to enhance efficiency and continuous improvement Maintain NPI National Payroll Institute) designation & attend all required departmental training sessions as well demonstrate proficiency in learning Qualifications Required: Minimum 5 years Canadian payroll processing experience Minimum 5 years client service experience Advanced Internet and MS Office Skills Word/Excel) required Excellent communication and analytical skills with the ability to translate analytical findings into actionable solutions/processes Excellent customer service skill Education: Post-secondary education preferred, or equivalent experience in administration/customer service/HR Candidate should be working towards or have National Payroll Institute NPI) certification PCP, CPM) - Join our team and leverage our reimbursement programs including tuition reimbursement and annual membership reimbursement Medical benefits begin Day 1 of employment! Contribute to RRSP day one! NOTE TO APPLICANTS:Please note that any offer of employment will be subject to verification of employment background checks, including a criminal record check. Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. For British Columbia, salary range for this role is: $52,164 - $83,375 / Year Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
Payroll Specialist
ADP, Inc., Dartmouth, NS
ADP is the leader in Human Capital Management. We support over 860,000 clients in 140+ countries. Did you know we have the number one rated and used HCM mobile app? Join our family of 58,000 associates to grow your career, leverage our technology, and put your expertise to work with one of the largest providers in HCM. ADP is hiring an experienced Payroll Specialist. In this position, you'll help our clients leverage ADP's exceptional business solutions so they can focus on what matters most to them - growing their business. Responsibilities: Responsible & fully accountable for the payroll & audit function of multiple clients Responsible for scheduling and running the assigned client payrolls by following standard operating procedures. Maintains complete, accurate and timely client and employee records based on real time requests Maintains complete and accurate client profile notes as well as processing instructions for each client Balance respective payrolls based on year end calendar and remit all Third Party Remittances by defined due dates, complete all Year End balancing, filing & respective reporting Utilize all internal tools & defined processes to ensure optimal productivity, service excellence and make recommendations for best practices to customers Initiate pre and post production calls with clients Performs quarterly & year-end audits including file Answer client calls dedicated clients, as well as other clients) Provide critical and accurate statutory information to clients in the payroll area, such as tax filing. Use the various knowledge bases, resource materials and appropriate websites to locate answers and solutions for issues Work with internal technical support, various production departments and additional ADP Service hubs as needed to identify a resolution Provide feedback and suggestions on products, issues, processes and procedures to enhance efficiency and continuous improvement Maintain NPI National Payroll Institute) designation & attend all required departmental training sessions as well demonstrate proficiency in learning Qualifications Required: Minimum 5 years Canadian payroll processing experience Minimum 5 years client service experience Advanced Internet and MS Office Skills Word/Excel) required Excellent communication and analytical skills with the ability to translate analytical findings into actionable solutions/processes Excellent customer service skill Education: Post-secondary education preferred, or equivalent experience in administration/customer service/HR Candidate should be working towards or have National Payroll Institute NPI) certification PCP, CPM) - Join our team and leverage our reimbursement programs including tuition reimbursement and annual membership reimbursement Medical benefits begin Day 1 of employment! Contribute to RRSP day one! NOTE TO APPLICANTS:Please note that any offer of employment will be subject to verification of employment background checks, including a criminal record check. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
Business Office Manager
Sunrise Senior Living, Richmond Hill, ON
Sunrise of Richmond Hill ''Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what’s right for the resident. For me, that’s a big breath of fresh air.''- Sunrise Leader At Sunrise, our Business Office Coordinator is responsible for assisting the community with business administration, human resources and system related business processes. Responsibilities:- Establishing ongoing procedures to collect and review information needed to assist in billing and accounting support services to meet business performance results, deadlines and reporting- Following the monthly accounting calendar to ensure all financial data expectations and deadlines are met- Processing bi-weekly payroll, responding to payroll developments, trends, regulations and business controls- Maintaining team member personnel information, including payroll processing, updating personnel files/binders and training records- Championing the team member on-boarding and welcome orientation process- Maintaining training records and ongoing data entry into training system- Partnering with the Executive Director and other team leaders to form teams, encouraging strong team member engagement, morale and spirit- Clearly and professionally communicating and conveying information and ideas in a manner that engages the audience- Following Sunrise programs and policies for overall quality care in support of our Foundational Beliefs- Completing training and independent study programs designed for the BOC position according to curriculum guidelines- Completing state-required training per regulations Qualifications:- Must possess a dedication to seniors and a positive can-do attitude along with demonstrated skills in: - Business computer applications, including Microsoft Office (Outlook, Word, Excel) as well as the ability to learn new computer applications- Organization, time management, problem solving/resolution, and decision making- Written and verbal communications and a willingness to facilitate small group presentations- Interpersonal skills- Financial/business principlesCandidates with the following experience are preferred:- PeopleSoft, ADP, Kronos, ProCard and/or BASIS - Associate's or Bachelor's degree Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise. At Sunrise, you will…Make a Difference Every DayWe are passionate about our mission - to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest. Be Part of a Uniquely Supportive CommunityThe care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best. Ignite Your PotentialWe believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals. Apply today to learn why Sunrise Senior Living is a certified Great Place to Work Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable). Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact [email protected]
Clerical Support Associate Paediatric Outpatient Clinic
Humber River Regional Hospital, Toronto, ON
Position Profile Humber River Health. Lighting New Ways In Healthcare.   Since opening our doors in 2015 as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.      At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!   Right now we are looking for a Clerical Support Associate to work with our Paediatric Outpatient Clinic.   Reporting Relationship: Manager, Paediatrics & NICUHiring Salary Range: $26.805 - $27.744Location: Humber River Health - Wilson SiteHours of work: Monday - Sunday, Days/EveningsUnion:  Teamsters Clerical PT Position Responsibilities: Provides excellent reception/customer service, patient processing and maintenance of patient records. This includes registration of patients to the out-patient services as well as booking/editing of patient appointments. Maintains/supports all clerical and communication functions in the out-patient services. Logging, maintaining and collection of statistics. Other related duties as required  Qualifications: Must be a high school graduate or equivalent. Completed secretarial and medical terminology courses preferred. Knowledge of medical terminology is required. Minimum of one-year full time recent clerical experience required, preferably in an out-patient health care setting. Computer skills required, keyboarding 40 wpm required. Meditech computer experience is required. Community-wide scheduling experience required. Must have excellent communication skills, both verbal and written. Excellent customer service skills required. Excellent organizational skills required, including an ability to prioritize a varied and busy workload and work with tight deadlines, frequent interruptions, and emergency situations. Ability to work independently with minimum supervision, as well as in a team environment. Excellent attendance and discipline free record required.       Why choose Humber River Health?   At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows as a Huron Consulting hospital. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.   Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health, is a priority.  We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.   Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.   Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.   Please be advised that in order to be eligible for employment at Humber River Health, all new hires must have received a complete COVID-19 vaccination series approved by Health Canada AND have received their most recent dose of the COVID-19 vaccine at least 14 days prior to their first date of employment. Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.
Business Office Coordinator
Sunrise Senior Living, Mississauga, ON
Sunrise of Erin Mills ''Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what’s right for the resident. For me, that’s a big breath of fresh air.''- Sunrise Leader At Sunrise, our Business Office Coordinator is responsible for assisting the community with business administration, human resources and system related business processes. Responsibilities:- Establishing ongoing procedures to collect and review information needed to assist in billing and accounting support services to meet business performance results, deadlines and reporting- Following the monthly accounting calendar to ensure all financial data expectations and deadlines are met- Processing bi-weekly payroll, responding to payroll developments, trends, regulations and business controls- Maintaining team member personnel information, including payroll processing, updating personnel files/binders and training records- Championing the team member on-boarding and welcome orientation process- Maintaining training records and ongoing data entry into training system- Partnering with the Executive Director and other team leaders to form teams, encouraging strong team member engagement, morale and spirit- Clearly and professionally communicating and conveying information and ideas in a manner that engages the audience- Following Sunrise programs and policies for overall quality care in support of our Foundational Beliefs- Completing training and independent study programs designed for the BOC position according to curriculum guidelines- Completing state-required training per regulations Qualifications:- Must possess a dedication to seniors and a positive can-do attitude along with demonstrated skills in: - Business computer applications, including Microsoft Office (Outlook, Word, Excel) as well as the ability to learn new computer applications- Organization, time management, problem solving/resolution, and decision making- Written and verbal communications and a willingness to facilitate small group presentations- Interpersonal skills- Financial/business principlesCandidates with the following experience are preferred:- PeopleSoft, ADP, Kronos, ProCard and/or BASIS - Associate's or Bachelor's degree Sunrise maintains a safe and drug-free work environment and all offers of employment with Sunrise are conditioned on submitting to and successfully completing and passing a background check and drug test. Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise. At Sunrise, you will…Make a Difference Every DayWe are passionate about our mission - to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest. Be Part of a Uniquely Supportive CommunityThe care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best. Ignite Your PotentialWe believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals. Apply today to learn why Sunrise Senior Living is a certified Great Place to Work Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable). Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact [email protected]
Unit Clerk - Chilliwack General Hospital (CGH)
Fraser Health Authority, Chilliwack, BC
Salary rangeThe salary range for this position is CAD $28.31 - $28.31 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more. Come work with us! Fraser Health is proudly recognized as a BC Top Employer. Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.  Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions. Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner. Connect with us! Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | Twitter | TikTok Detailed OverviewPerforms a variety of clerical duties related to the operation of a patient care area. Acts as a communications link for the Unit by transcribing and processing physicians' orders, communicating with other departments and hospitals, coordinating patient appointments, arranging patient tests and receiving results, receiving and directing visitors and telephone answering. Assembles and maintains patient charts and performs typing and data entry duties. ResponsibilitiesPrioritizes, processes, coordinates and transcribes physicians' orders as per established procedures and performs necessary follow up actions including scheduling patient appointments, completing appropriate requisitions and flagging charts for Registered Nurses.Acts as a communications link for the Unit by contacting other hospitals and departments, including collaborating with bed booking by exchanging information related to bed availability to assist in admissions, discharges and transfers.  Answers telephones, tranfers calls, takes messages or answers routine enquiries.  Receives patient test results. Receives visitors, provides information and directs to appropriate area.Schedules, books and coordinates patient appointments by receiving appointment requests, making follow up appointments, adjusting arrangements as directed in accordance with patient and facility requirements and assigning to the appropriate time, date and location.  Arranges patient tests. Porters patients as required. Maintains appointment diaries by arranging and confirming appointments.Assembles and maintains patient charts, inputs patient data and transcribes information into relevant systems such as MARS, Kardex, charts or electronic health record systems.  Attaches documents to charts such as laboratory and special examination reports and dismantles charts for Health Records upon patient discharge.Performs related clerical duties such as typing, data entry, filing, compiling, preparing and maintaining statistics such as the daily census, producing reports, delivering and picking up items, ordering supplies through stores and taking meeting minutes as assigned.Liaises with Staff Scheduling department and maintains associated records including posting of work schedules and printing and maintaining daily sign in sheets.Maintains timekeeping records for regular and relief staff and submits/enters to payroll systems as required. Observes patient call signals and relays messages to the appropriate personnel as appropriate.Performs other related duties as assigned. QualificationsEducation and ExperienceGrade 12, medical terminology and graduation from a recognized Nursing Unit Clerk Program plus one year's recent, related experience or an equivalent combination of education, training and experience.Skills and AbilitiesAbility to communicate effectively both verbally and in writing.Ability to deal with others effectively.Ability to type at 40 wpm.Ability to organize work.Ability to operate related equipment.Physical ability to carry out the duties of the position.
Patient Administrative Associate - Cardiac Cath Lab - Casual 2024-7379
Sunnybrook Health Sciences Centre, Toronto, ON
Summary of Duties Provides secretarial and clerical support to the Patient Care Manager (PCM), Team Coordinator (TC) and Team members. Provides reception and customer services for the Patient Care Unit. Assists the PCM/TC with scheduling of staff and entering hours of work in computerized and manual payroll systems. Assists with processing admissions, transfers and discharges of patients and copying physicians’ orders. Works in collaboration with other PAs to support PA function on other units during absences or as needed. Conduct their work in a safe manner; prevention, identification and reporting of safety issues and problems; taking corrective action, where possible; attendance at safety meetings / training / updates in accordance with the Hospital’s standards. Other reasonable duties as assigned.   Qualifications/Skills Completed secondary school diploma. Post-secondary diploma in office administration preferred. Successful completion of an accredited medical terminology course preferred. A minimum of two years of related administrative experience, preferably in a health care setting preferred. Proficiency with Microsoft Office (Outlook, Word and Excel) at an intermediate level preferred. Previous experience with staff scheduling software systems preferred. Ability to type 45 - 60 WPM with accuracy preferred. Must have excellent organizational, communication, attention to detail, accuracy and customer services skills. Evidence of good attendance, a satisfactory performance history and a discipline-free record required.