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Service Advisor - Mercedes-Benz Surrey
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEADPosition:Service AdvisorStatus:Full-TimeDealership: Mercedes-Benz SurreyDepartment:Service Compensation: $75,000-$95,000 per annum *this is a commissioned position - wages commensurate experience & productivity We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customer inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with the customer upon delivery of the vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask the Service Manager for assistance. Identify and give special attention to repeat repairs, and assign the original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce the number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies, and procedures. Maintain paperwork and ensure the reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3464 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Service Advisor - OpenRoad Toyota Richmond
OpenRoad Auto Group, Richmond, BC
UNLIMITED POSSIBILITIES AHEADPosition:Service AdvisorStatus:Full-TimeDealership:OpenRoad Toyota RichmondDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching, Tool Purchase Subsidy Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customer inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with the customer upon delivery of the vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask the Service Manager for assistance. Identify and give special attention to repeat repairs, and assign the original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce the number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies, and procedures. Maintain paperwork and ensure the reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3360 We are an equal-opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Call Center Team Lead - Head Office Burnaby
OpenRoad Auto Group, Burnaby, BC
UNLIMITED POSSIBILITIES AHEAD.Position: Call Center Associate - Team LeadStatus:Full-TimeDealership: OpenRoad Auto Group - Head Office BurnabyDepartment: Head Office - Client Contact Centre Compensation: $24.00 per hourWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Takes accountability for all essential duties and responsibilities as outlined in the assistants & associates team job descriptions. Primarily responsible for the people leadership of the team. Mentors, trains, and provides professional development of team members through the performance management process and informal coaching techniques. Assists in with additional staffing requirements, post interview review. Contribute to Customer Support Improvement and Excellence program by communicating observed gaps in team knowledge. Conduct consistent bi-weekly meetings with all agents to discuss performance and standings within their objectives. Track and maintain compliance with established metrics for agents Complete established daily, weekly, and monthly statistics and metrics New hire training and, quality control and performance improvement with staff CRM, queue and communication management Mentoring and providing professional development through performance management and informal coaching techniques Continuing education and maintaining a strong knowledge on all products and procedures to answer guests questions effectively Represents the management of OpenRoad in a positive and professional manner. Develops strong working relationships with cross-functional teams across OpenRoad and provides general assistance to other teams within Client Contact Center Customer Support. Team Leaders are required to be respectful, fair, gracious and knowledgeable and to uphold the core values established by OpenRoad. Ensures that individual performance meets or exceeds department standards. Ensures daily activities are completed with team, the lead will be actively engaged in all concurrent activities within the team. Working with multiple software applications. Other duties as required KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Professional personal appearance. An interest in the automotive industry Strong customer service and phone skills Possess strong organizational, follow-up and paper-flow handling skills. Quick thinker and learner Positive, flexible and process-oriented Organized, Self-motivated, enthusiastic and detail-oriented Professional and confident attitude FluentinMandarin and Englishis ideal or preferred Completed high school education, or equivalent work experience Previous call center experience (an asset but not required) Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3795 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Service Advisor - OpenRoad Richmond Region
OpenRoad Auto Group, Richmond, BC
UNLIMITED POSSIBILITIES AHEADPosition:Service AdvisorStatus:Full-TimeDealership: Richmond Auto MallDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customer inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with the customer upon delivery of the vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask the Service Manager for assistance. Identify and give special attention to repeat repairs, and assign the original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce the number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies, and procedures. Maintain paperwork and ensure the reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3805 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
116410 - Manager, Regional Culinary Services, Food Services
Vancouver Coastal Health, Vancouver, BC
Manager, Regional Culinary Services, Food Services Job ID 2024-116410 City Vancouver Work Location Admin 601 W. Broadway Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 08 Min Hourly CAD $45.48/Hr. Max Hourly CAD $65.38/Hr. Shift Times 0800 - 1600 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $45.48/Hr. - CAD $65.38/Hr. Job Summary Come work as a Manager, Regional Culinary Services, Food Services with Vancouver Coastal Health (VCH)! Reporting to the Regional Manager of Support Services, Food Operations, the Manager, Culinary Services is responsible for the culinary leadership of Patient and Retail food services within Vancouver Coastal Health. The Manager oversees the regional menus and the development of new standard recipes, works with vendors to trial new products, and manages food purchasing and inventory within operational budgets. The Manager is also responsible for implementing and monitoring strategic food initiatives and key performance indicators, and general strategic input into food production and procurement across the health authority. The Manager is responsible for the overall planning, management and organization of all functions within the production kitchen, including administrative tasks, working closely with the Director and other stakeholders, both internal and external to the organization. As a Red Seal Chef, this position aligns duties that parallel those of an Executive Chef within the Food Services Industry, and will be a leader for food initiatives, standard menu and recipe development and food production across the health authority. The Manager will act as a key champion for Food As Medicine as a strategic priority. Embed planetary health principles of environmental sustainability and emission reduction in culinary menus, food production, and food service operations. As a Manager, Regional Culinary Services, Food Services with Vancouver Coastal Health you will:Manage and oversee the designated area by planning, coordinating, monitoring, implementing, and evaluating all aspects of the culinary program and production services based on the operational needs throughout the organization.Work with the food distribution vendor(s) to manage production inventory levels based on needs and projected velocity, coordinate the workflow and production duties of production cooks and food service staff while ensuring that food preparation standards are adhered to and are in line with budgeted labour costs.Directly oversee the development of standard recipes for Patient and Long Term Care menus across the organization, in accordance with nutritional and therapeutic needs, taking seasonality and local sourcing into account, while meeting cost per meal day targets. Support the development of retail and cafeteria menus for the organization.Serve as a resource to other managers to help coach and mentor cooks and other food service staff.Work closely with product distributors and food vendors managing pertinent food recalls and or food warnings related to all food products within the organization.Participate and/or lead the management of vending contracts across the organization’s food services as required.Lead projects and initiatives across the Food Services portfolio as identified through avenues such as Ministry or Provincial mandates, cost savings strategies, quality control measures including but not limited to technology improvements and innovations and/or contractual compliance requirements.Act as a key champion for Food As Medicine as a strategic priority. Embed planetary health principles of environmental sustainability and emission reduction in culinary menus, food production, and food service operations.Oversee all food services staff within the designated area by providing leadership and direction, coordinating work assignments, approving vacations, ensuring continual staff development by determining related training and orientation requirements, performance managing staff and maintaining all related documentation.Maintain a good working knowledge of relevant collective agreements and provide direction and leadership under the current terms and conditions of the collective agreement.Be accountable for the operating budgets for areas of responsibility, and develop and implement adequate controls of approved budgets, including monitoring the budget, identifying variances, and taking corrective action in order to maintain a balanced budget.Plan the annual department budgets. Be responsible for ongoing adherence to budget objectives for supplies, staffing and equipment.Investigate suitable substitutes when a product is in short supply or fails to meet the changing requirements. Regularly evaluate patient and long term menus to ensure they are meeting cost per meal day targets.Frequently review retail menus to ensure the food costs and sale prices are consistently meeting targets, and that revenue is in line with budgeted forecasts.Participate in annual capital equipment process including submitting capital requests, maintaining and prioritizing lists and attending relevant meetings.Review production items regularly to ensure menu items continue to meet high standards, and take stakeholder feedback into account. Adjust menus and recipes for improvements as necessary. Work with distributors and suppliers, evaluate food products to assure the quality standards are consistently maintained.Be responsible for ensuring nutritional data is up to date and current, which includes maintaining relevant documents on internal and external forums and communicating, updated information with stakeholders as necessary.Conduct internal product complaint investigations adhering to established protocols.Be responsible for the oversight of the cleanliness, and sanitation of the kitchen area, storage facilities and working spaces in compliance with all federal, provincial and local food safe regulations. Take any actions required to minimize any potential risks.Ensure food service equipment is in good working order through preventive maintenance programs, oversee ongoing maintenance and repairs as needed by working with onsite maintenance contractors and/or external vendors.Ensure safe and quality service is delivered, all the while ensuring cost efficiency, consistency, and standardization is achieved.Provide leadership and input for operational practice by seeking out and identifying best practice in service delivery and ensuring that procedures and policies developed by the organization reflect standardization and best practice and, once complete, are communicated and implemented throughout the Health Service Area.Participate as a member on product selection committees, infection control committees, and other quality assurance committees as required.Perform duties in accordance with all sanitation and safety requirements (e.g., HACCP and WHMIS). Respond to and/or report injuries and safety hazards to Manager or designate immediately.Perform other related duties as assigned. Qualifications Education & ExperienceCompletion of an approved post-secondary culinary program or other relevant educational program.Five (5) years’ recent related experience in food/production management in health facilities, or an equivalent combination of education, training and experience.Red Seal Chef Certification and/or Completion of relevant health care administration courses and graduation from a recognized culinary training course is an asset.Knowledge & AbilitiesDemonstrated experience leading food operations with quality assurance programs and food service policy and procedures within a healthcare setting.Demonstrated leadership ability and highly developed interpersonal, communication and time management skills.Demonstrated commitment to client focused services and teamwork.Demonstrated ability to integrate administrative, professional and operational aspects of the department throughout the facility in an effective and efficient manner.Demonstrated ability to develop and nurture an environment where quality improvement principles are embraced and used on a continuous basis.Demonstrated ability to utilize related equipment such as various word processing and spreadsheet applications including all MS Office applications.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Sales Manager- OpenRoad Auto Group
OpenRoad Auto Group, Vancouver, BC
UNLIMITED POSSIBILITIES AHEADPosition: Sales ManagerStatus:Full-Time Compensation: Variable Pay ($150,000-$175,000)Dealership: OpenRoad Auto Group Department:SalesWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Work with all department Managers to assure that clear communications between Sales department and other departments are maintained. Maintain a clear and thorough understanding of the policies and procedures of the dealership at all times. Establish and meet monthly sales objectives. Ensure that proper follow-up procedures are being used and maintained. Maintain standards for the delivery of vehicles to customers and ensure that the maximum level of customer satisfaction is maintained at all times. Provide guidance to all sales team members in establishing and reaching short and long-term sales goals. Assist in providing ongoing training for sales associates and recommend plans for improvement for sales staff performance. Work closely with sales staff in negotiating a sale and close if necessary. Maintain a high level of product knowledge; participate in any and all product training available. Be thoroughly familiar with current and new products, including features, specifications, prices, colours, options, and standard equipment. Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating on the sales, delivery and follow up. Attend department meetings as required. Must follow Company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Good interpersonal, organizational, and communicational skills. The ability to work effectively with all levels of the organization. A Current VSA MDC License. A valid British Columbia Driver's License with a good driving record. Strong leadership skills. Ability to maintain records and prepare reports using a computerized system. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3871 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Service Advisor - OpenRoad Toyota Peace Arch
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Service Advisor Status:Full-TimeDealership: OpenRoad Toyota Peace ArchDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS: Acura, Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customers inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paper work is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with customer upon delivery of vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask Service Manager for assistance. Identify and give special attention to repeat repairs, assign original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as: scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies and procedures. Maintain paperwork and ensure reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on SharePoint. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3915 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Sales Manager - OpenRoad Volkswagen Burnaby
OpenRoad Auto Group, Burnaby, BC
UNLIMITED POSSIBILITIES AHEADPosition: Sales ManagerStatus:Full-Time Compensation: $80,000 - $150,000 per annum. *this is a commissioned position - wages commensurate experience & productivity. Dealership: OpenRoad Volkswagen Burnaby Department:SalesWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Work with all department Managers to assure that clear communications between Sales department and other departments are maintained. Maintain a clear and thorough understanding of the policies and procedures of the dealership at all times. Establish and meet monthly sales objectives. Ensure that proper follow-up procedures are being used and maintained. Maintain standards for the delivery of vehicles to customers and ensure that the maximum level of customer satisfaction is maintained at all times. Provide guidance to all sales team members in establishing and reaching short and long-term sales goals. Assist in providing ongoing training for sales associates and recommend plans for improvement for sales staff performance. Work closely with sales staff in negotiating a sale and close if necessary. Maintain a high level of product knowledge; participate in any and all product training available. Be thoroughly familiar with current and new products, including features, specifications, prices, colours, options, and standard equipment. Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating on the sales, delivery and follow up. Attend department meetings as required. Must follow Company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Good interpersonal, organizational, and communicational skills. The ability to work effectively with all levels of the organization. A Current VSA MDC License. A valid British Columbia Driver's License with a good driving record. Strong leadership skills. Ability to maintain records and prepare reports using a computerized system. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3924 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Assistant Service Manager - OpenRoad Auto Group
OpenRoad Auto Group, Vancouver, BC
UNLIMITED POSSIBILITIES AHEAD.Position: Assistant Service Manager Status:Full-TimeLocation: Greater Vancouver area Department:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS:Acura, Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Communicate clear and detailed repair instructions for technicians. Provide estimate for labour costs and parts for customer. Communicate with department staff to determine status of jobs throughout the work day. Work with department staff and other associates to maintain and guarantee quality service. Motivate and train all service department staff. Provide technical assistance to associates as needed. Coordinate with manufacturer and/or extended warranty companies to obtain approval prior to repairs. Assign appropriate tasks to department staff in the absence of the Service Manager. Participate in the planning of department policies and objectives with the Service Manager. Understand, keep abreast of, and comply with Federal, Provincial and local regulations that affect service operations, such as hazardous waste disposal. Must follow Company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment parts and accessories. Current knowledge of local sources of supply. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Excellent communication and organizational skills. Ability to maintain a high level of shop cleanliness. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. Ability to work constructively with members from all departments within the dealership. All potential hires must go through a criminal background check upon hire.We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.https://orag.bamboohr.com/careers/3936 JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Service Advisor - OpenRoad Toyota Port Moody
OpenRoad Auto Group, Port Moody, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Service Advisor Status:Full-TimeDealership: OpenRoad Toyota Port MoodyDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS: Acura, Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customers inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paper work is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with customer upon delivery of vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask Service Manager for assistance. Identify and give special attention to repeat repairs, assign original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as: scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies and procedures. Maintain paperwork and ensure reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on SharePoint. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3944 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Administrative Assistant - Operational Support, Part Time, Bilingual, Montreal, QC
Equest, Montreal, QC
Administrative Assistant - Operation Support, Part-Time, Bilingual Intertek is searching for an Administrative Assistant - Operation Support to join our Electricalteam in our Montreal, QC office. We're looking for somebody with prior experience in an administrative position who speaks French and English and is willing to work part-time. This is a fantastic opportunity to grow a versatile career as an Administrative Assistant supporting our Electrical business unit by performing a full range of administrative duties, including running reports using Microsoft office, data analysis, billing and month end reconciliation. What it takes to be successful in this role: Create various documents, spreadsheets, etc. utilizing Microsoft Office software. Review deliverables from the Field Inspectors for correctness. Research a wide variety of information requests. Assist with developing, updating, and/or reviewing local operating procedures, work instructions and helping with Purchasing, PO's and minor financial requests. Create billing sheets. Assist with month end re-conciliation. Assist with the analysis of data as required. Assist with forecasting and month end reports. Performing other work as required. Essential Requirements and Qualifications High School Diploma or GED. Prior experience directly related to the role. Microsoft Office proficiency. Ability to work in fast-paced, multi-tasking environment with shifting priorities and demanding deadlines. Must be detailed-oriented and able to effectively prioritize and organize workload, with efficient time management. Ability to communicate and interact effectively in verbal written and presentation formats. Must possess the fundamental technical and administrative skills required to perform the job duties. Excellent communication skills, both verbal and written. Excellent prioritization, organization, and time management skills. Be able to type quickly with high degree of accuracy. Preferred Requirements and Qualifications Certificates or proven skills with Microsoft Office. 1+ years of experience in a similar industry. Why work at Intertek? Intertek is a world leader in the $250 billion Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. Learn more about Our History and What We Do . What we have to offer: We offer a salary and benefit package competitively placed within the local market, including medical, dental, vision, life, disability, RRSP with company match, tuition reimbursement and more. Intertek believes that Our People are our strongest tool for success. Please apply online at Intertek Canada Careers (oraclecloud.com) We are an Equal Opportunity Employer and do not discriminate against applicants due to disability, race, colour, religion, sex or national origin. This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.
District Administrative Assistant
Make a Future - Careers in BC Education, Gold River, BC
DISTRICT ADMINISTRATIVE ASSISTANT Gold River Worksite - School Board OfficeUnder the supervision and evaluation of the Assistant Secretary-Treasurer or designate, the District Administrative Assistant performs all functions pertaining to School District purchasing, accounts payable and accounts receivable and also provides reception and clerical support to the Operations Department, Human Resources Department, and School Board Office. This position is required to work onsite at the School Board Office in Gold River. Effective immediately, this appointment is for seven (7) hours per day, Monday to Friday, 12 months per year. After successful completion of a probationary period, the incumbent will be eligible for full benefits in accordance with the Collective Agreement.    Duties:Performs a variety of general office duties such as typing, reception, filing, photocopying, mail, telephone, record keeping and correspondence, desktop publishing, assisting staff and public, ordering supplies, and any other duties as required.Performs all duties required to process and maintain accounts payable and receivable files, including reconciling accounts, journal entries, bank deposits, assisting auditors during annual audit process, petty cash, etc.Compiles data and generates reports as required;Sends and receives accounting updates to schools and troubleshoots problems with Administrative Assistants.Maintains the Operations Department work order database system as required, and assists with bus and worker schedules.Provides administrative assistance to the Human Resources department.Performs all duties with a level of interpersonal skills appropriate to the position.Maintains the confidentiality of sensitive information seen or heard.May be required to perform other job-related duties as assigned.Grade 12 education or the equivalent.Minimum of six credits of post-secondary accounting/bookkeeping from a recognized post-secondary institution.Over one year of recent experience in accounting and/or bookkeeping in a professional office environment.Over one year of recent administrative assistant experience.Demonstrated appropriate interpersonal skills, and the ability to work effectively with staff and public.Ability to type accurately at 50 wpm.Ability to operate standard office equipment.Fundamental knowledge of word processing, desktop publishing, website maintenance, database management, spreadsheet programs, computerized accounting systems, and electronic communication.Physical capability to perform the job duties. Qualifications:The rate of pay for District Administrative Assistant is $29.39 per hour, as per the Collective Agreement. Employment is subject to an approved Criminal Record Check.  Inquiries can be directed to the Director of Instruction - Human Resources at [email protected]. Interested applicants are required to submit their application as follows:Current SD84 Employees may apply via this link: https://forms.office.com/r/UjkChsihA3External applicants may apply via Make a Future at: https://bit.ly/3J5CnSE  The District will only be accepting applications via the above links. Emailed and/or paper copy applications will not be accepted. If you require any assistance with your application, please contact [email protected]     The successful applicant may be required to complete short pre-employment courses related to health and safety prior to the commencement of employment.  Information will be provided.  
Purchasing Agent
Equest, Regina, SK
At EVRAZ, our strength starts with our people! As a team we collaborate to solve problems, contribute ideas and challenge each other to ensure growth and ultimately success for the business and our employees. Job Description and ResponsibilitiesWe are seeking a temporary Purchasing Agent to join our North America team. In this role, you will be responsible for the procurement of indirect goods and services for our processing facility in North America. The Purchasing Agent works to reduce costs while improving services by handling purchasing and procurement activities. Qualified candidates will be result-oriented team players with purchasing experience and the ability to work in a fast-paced manufacturing environment.Receive and complete requisitions for the purchase of materialsCreate Purchase orders, Request for Quotations and related documentsWork within procurement department policies and proceduresWork proactively to meet strategic goals for cost reductions and service improvementsEvaluate existing suppliers based on price, quality, selection, service, support, availability, reliability, production and distribution capabilities, supplier's track recordPrepare, distribute and analyze requests for proposals for day-to-day items and one-to-three-year contracts; generate summary and send to requester for approvalsNegotiate, or renegotiate and administer contracts with suppliers, vendors and other representativesConsult with departments across EVRAZ to understand technical specifications, product requirements and inventory demandsEvaluate and monitor contract performance to ensure compliance with contractual obligations and to determine need for changesRequirementsBachelor's degree in Supply Chain Management or similar education required3+ years' experience in a similar role in heavy industry requiredExperience using ERP systems for procurement (Oracle preferred) an assetStrong written and verbal communication skillsProven track record of cost reductions, apply negotiation and commercial analysis skills to achieve strategic purchasing initiativesExcellent customer service skills with an ability to work with internal and external stakeholders at all levelsFamiliar with supplier markets and ability to follow cost and technological trends for a variety of productsKnowledge of manufacturing processes and products, preferably in the steel, specialty steel, scrap or related industry an assetProficient with Microsoft Office applicationsThis can be a hybrid or remote in either Calgary or ReginaOur total compensation package includes amazing benefits!Competitive wages and bonus opportunitiesFamily medical, dental, and prescription coverage at minimal employee costShort and long term disability programsCompetitive retirement plansPaid vacations and statutory holidaysApprenticeship and career advancement within the companyTuition reimbursementAll applicants must be eligible to work in Canada without sponsorship.While we thank all those who apply, only those being actively considered for employment will be contacted. Equal Opportunity Employer EVRAZ North America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. EVRAZ North America is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail [email protected] or call: (312) 533-3577. We will make a determination on your request for reasonable accommodation on a case-by-case basis. Join a team that manufactures excellence, drives success and builds careers!
Sales Manager - BMW\/MINI Langley
OpenRoad Auto Group, Langley, BC
UNLIMITED POSSIBILITIES AHEADPosition: Sales ManagerStatus:Full-TimeDealership:BMW/MINI LangleyDepartment: SalesWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Work with all department Managers to assure that clear communications between Sales department and other departments are maintained. Maintain a clear and thorough understanding of the policies and procedures of the dealership at all times. Establish and meet monthly sales objectives. Ensure that proper follow-up procedures are being used and maintained. Maintain standards for the delivery of vehicles to customers and ensure that the maximum level of customer satisfaction is maintained at all times. Provide guidance to all sales team members in establishing and reaching short and long-term sales goals. Assist in providing ongoing training for sales associates and recommend plans for improvement for sales staff performance. Work closely with sales staff in negotiating a sale and close if necessary. Maintain a high level of product knowledge; participate in any and all product training available. Be thoroughly familiar with current and new products, including features, specifications, prices, colours, options, and standard equipment. Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating on the sales, delivery and follow up. Attend department meetings as required. Must follow Company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Good interpersonal, organizational, and communicational skills. The ability to work effectively with all levels of the organization. A Current VSA MDC License. A valid British Columbia Driver's License with a good driving record. Strong leadership skills. Ability to maintain records and prepare reports using a computerized system. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. Internal Candidates MUST apply by filling out the Internal Endorsement Form inSharePoint. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3962 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Assistant Branch Manager Advisor Trainee
RBC, Gull Lake, SK
Job SummaryAs an Assistant Branch Manager Advisor, your strong client-focused and advice-oriented approach, combined with your flexibility and adaptability, are essential for leading and coaching your team. Together, you deliver an exceptional client experience and maximize opportunities through an emphasis on sales enablement and coaching, digital education and usage, and collaboration with RBC partners. Your ability to foster long-lasting relationships and provide professional advice allows you to contribute to the success of your clients, your business, and your community. Further, you support the ongoing development of your team through consistent routines to ensure a high level of employee capability and engagement.Job DescriptionThe successful Candidate for this role will train at our Gull Lake SK RBC Branch and once training is complete MUST be mobile to travel to other locations within the Southern Saskatchewan MarketWhat will you do?Ensure high employee engagement through talent management, development & career planningDeliver results through strong sales management routines and coaching abilityProvide professional advice and education with an ability to address complex credit and investment personal & business needsCollaborate with market leading professionals in financial planning, retirement planning, home equity finance specialists & business banking experts to ensure clients receive customized, expert advice.Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experienceModel & coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usagePartner with your manager to ensure operational effectiveness of the branch and maximize the performance of the teamAddress local community needs through appropriate recruitment and management practicesWhat do you need to succeed?Must-haveMinimum of 2-3 years experience in a relationship management role within the financial industry (i.e. Banking Advisor, Financial Advisor)Experience in a coaching / leadership role, or acting as a mentor to service or sales professionalsMutual Funds accreditation (IFIC or CSC) and at least 2 years of licensed mutual fund sales experience within the last 3 yearsCompletion of an acceptable mutual fund branch management exam (BCO) offered by the CSI or ability to write the exam within 4 months of start dateDemonstrated success delivering / coaching to providing advice to clients resulting in strong client relationships and superior sales resultsNice-to-haveStrong communication and decision-making skills, with the ability to communicate and lead changeStrong multi-tasker and self-starter who is comfortable working independently, as well as in a flexible environmentA post-secondary diploma/degree, ideally in Commerce, Business Administration or related experienceWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensationLeaders who support your development through coaching and managing opportunitiesA world-class training program in financial servicesA collaborative dynamic culture where personal initiative and hard work are recognized and rewardedJob SkillsAdditional Job DetailsAddress:1188 CONRAD AVE:GULL LAKECity:GULL LAKECountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-10Application Deadline:2024-05-01Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Assistant Branch Manager Intern
RBC, Gatineau, QC
Job SummaryJob Description***The selected candidate must offer mobility in the Outaouais region ***What is the opportunity?As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales objectives. You coach your team to increase skills and capabilities to maximize sales and referral opportunities, enable digital education and usage, and promote problem resolution at first point of contact. Sharing common goals, purpose, vision, and values with RBC partners, you build relationships and encourage collaboration across all roles. Further, you support the ongoing development of your team through consistent sales routines to ensure a high level of employee capability and engagement.What will you do?Ensure high employee engagement through talent management, development and career planningDeliver results through strong sales management routines and coaching abilityPartner with your manager to ensure operational effectiveness of the branch and maximize the performance of the teamInspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experienceCoach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usageLeverage partners to establish both internal and external working relationships to support business objectivesAddress local community needs through appropriate recruitment and management practicesWhat do you need to succeed?Must-haveMinimum of 2 years experience in a people management/coaching role within the financial industryProven success in business growth, as well as establishing community and client relationshipsAt least 2 years of licensed mutual fund sales experience within the last 3 yearsMutual Funds accreditation (IFIC or CSC)Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI, or ability to write the exam within 4 months of start dateThis role requires fluency in both French and English in order to serve RBCs French and English-speaking customers in this marketNice-to-haveExperience in both business and personal bankingStrong understanding of sales management routines and ability to lead the team to actionPost-secondary diploma/degree, ideally in commerce, business administration, or related experienceEntrepreneurial mindset, with the ability to seek out and develop new businessJob SkillsAdvice Based Solutions, Building Talent, Client Discovery, Critical Thinking, Data Analysis, Digital Literacy, Inspiring, Long Term PlanningAdditional Job DetailsAddress:1100 BOUL MALONEY O:GATINEAUCity:GATINEAUCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-10Application Deadline:2024-04-30Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
BAND 3 - Category Manager, Sourcing and Vendor Performance
BC Public Service, Burnaby, BC
Posting Title BAND 3 - Category Manager, Sourcing and Vendor Performance Position Classification Band 3 Union N/A Work Options Location Burnaby, BC V3J 1N3 CA (Primary)Salary Range $86,200.00 - $122,100.01 per annum Close Date 5/7/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary Category Manager,Sourcing and Vendor Performance Band 3About the BCLDB:The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis and operates the retails brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. Corporate Strategic Services (CSS) plays a critical role in supporting the entire organization. Comprised of Corporate Communications and Stakeholder Relations, Policy and Information, Privacy and Access Services, Sourcing and Vendor Performance, Strategy & Business Transformation and the Project Management Office, CSS is driven by customer-service and taking action to advise, consult and support each business area throughout the LDB.The CSS team is comprised of approximately 50 staff. What brings CSS together as a team is the ability to work together to support both the operational areas of the business and other support areas (e.g., Corporate Operations, Finance, Human Resources, Information Technology). The group has a strategic lens with a focus on ensuring the organization aligns and complies with corporate priorities, policies, legislation, best practices, and government mandate.About this role:The Category Manager, Sourcing & Vendor Performance will lead spend management activities for a specified category of procurement spend within the LDB. The Category Manager is responsible for developing and supporting LDB procurement policies and procedures within their identified spend category. This role is an integral part of the Director's leadership team, working closely with other Category Managers to develop and execute on sourcing strategies and programs consistent with corporate strategic plans, corporate policy, business requirements, project requirements and sound commercial, provincial, legal and ethical practices.The Category Manager leads their team in analyzing, evaluating, determining and recommending the most strategic, cost-effective and efficient means of sourcing and delivering products and services to meet the needs of their assigned category. The Category Manager makes strategic recommendations on sourcing at an enterprise level and is responsible for creating the governance mechanism that is necessary to continuously improve vendor relationship management and contract management.The Manager provides day to day direction and supervision to a team comprised of Senior Buyer, Buyer and Coordinator roles. The Manager leads analysis, development and implementation of spend management for their category by developing business cases/proposals with supporting documentation and justification. The Manager leads the analysis on financial conditions, compliance matters and effectiveness of strategies and programs to meet business objectives and develops recommendations for senior leadership.Special requirements and working conditions include the ability to work outside of core business hours, and the ability to travel as required. A successful completion of a criminal record check is required.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for permanent or temporary future opportunities may be established.Position requirements:Education and Experience:Degree or diploma in law, business administration, commerce, public administration or relevant discipline and a minimum of 4 years of recent, related experience*.ORAn equivalent combination of education and experience may be considered i.e., secondary (high) school diploma or equivalent certificate and minimum of 6 years of recent, related experience*.*Recent, related experience must include the following and must have occurred in the last 8 years: Experience managing and leading a team (e.g., including coaching, mentoring and accountability). Experience leading strategic procurement projects through to completion (at least 2 projects with a description) (Activities should include e.g., analyzing complex issues, evaluating options and recommending solutions). Experience with issues management at an executive level. Preference may be given to those candidates with the following: Experience with contract document drafting and negotiations of contracts. Experience in providing advice on solicitation strategies and/or negotiation tactics. Experience taking on a lead role on procurement projects/ initiatives within the procurement team and/or to drive results from the team. Experience with requirements gathering and the facilitation of identifying the needs and objectives for procurement initiatives. Certification Supply Chain or related discipline e.g., SCMP (Supply Chain Management Professional). Experience using ERP systems (i.e., JDE, SAP, Oracle, etc.). Experience with public sector procurement. Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Kriti Verma, HR Advisor, Talent and Compensation at [email protected] .Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces .The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Leadership and Management
BAND 3 - Category Manager, Sourcing and Vendor Performance
BC Liquor Distribution Branch, Burnaby, BC
Category Manager,Sourcing and Vendor Performance Band 3 About the BCLDB: The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis and operates the retails brands BCLIQUOR and BC Cannabis Stores. The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. Corporate Strategic Services (CSS) plays a critical role in supporting the entire organization. Comprised of Corporate Communications and Stakeholder Relations, Policy and Information, Privacy and Access Services, Sourcing and Vendor Performance, Strategy & Business Transformation and the Project Management Office, CSS is driven by customer-service and taking action to advise, consult and support each business area throughout the LDB. The CSS team is comprised of approximately 50 staff. What brings CSS together as a team is the ability to work together to support both the operational areas of the business and other support areas (e.g., Corporate Operations, Finance, Human Resources, Information Technology). The group has a strategic lens with a focus on ensuring the organization aligns and complies with corporate priorities, policies, legislation, best practices, and government mandate. About this role: The Category Manager, Sourcing & Vendor Performance will lead spend management activities for a specified category of procurement spend within the LDB. The Category Manager is responsible for developing and supporting LDB procurement policies and procedures within their identified spend category. This role is an integral part of the Director's leadership team, working closely with other Category Managers to develop and execute on sourcing strategies and programs consistent with corporate strategic plans, corporate policy, business requirements, project requirements and sound commercial, provincial, legal and ethical practices. The Category Manager leads their team in analyzing, evaluating, determining and recommending the most strategic, cost-effective and efficient means of sourcing and delivering products and services to meet the needs of their assigned category. The Category Manager makes strategic recommendations on sourcing at an enterprise level and is responsible for creating the governance mechanism that is necessary to continuously improve vendor relationship management and contract management. The Manager provides day to day direction and supervision to a team comprised of Senior Buyer, Buyer and Coordinator roles. The Manager leads analysis, development and implementation of spend management for their category by developing business cases/proposals with supporting documentation and justification. The Manager leads the analysis on financial conditions, compliance matters and effectiveness of strategies and programs to meet business objectives and develops recommendations for senior leadership. Special requirements and working conditions include the ability to work outside of core business hours, and the ability to travel as required. A successful completion of a criminal record check is required. For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting. An eligibility list for permanent or temporary future opportunities may be established. Position requirements: Education and Experience: Degree or diploma in law, business administration, commerce, public administration or relevant discipline and a minimum of 4 years of recent, related experience*. OR An equivalent combination of education and experience may be considered i.e., secondary (high) school diploma or equivalent certificate and minimum of 6 years of recent, related experience*. *Recent, related experience must include the following and must have occurred in the last 8 years: Experience managing and leading a team (e.g., including coaching, mentoring and accountability). Experience leading strategic procurement projects through to completion (at least 2 projects with a description) (Activities should include e.g., analyzing complex issues, evaluating options and recommending solutions). Experience with issues management at an executive level. Preference may be given to those candidates with the following: Experience with contract document drafting and negotiations of contracts. Experience in providing advice on solicitation strategies and/or negotiation tactics. Experience taking on a lead role on procurement projects/ initiatives within the procurement team and/or to drive results from the team. Experience with requirements gathering and the facilitation of identifying the needs and objectives for procurement initiatives. Certification Supply Chain or related discipline e.g., SCMP (Supply Chain Management Professional). Experience using ERP systems (i.e., JDE, SAP, Oracle, etc.). Experience with public sector procurement. Application instructions: To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Kriti Verma, HR Advisor, Talent and Compensation at [email protected] . Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you. Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces . The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Leadership and Management Additional Information Category Manager
Service Manager - OpenRoad Auto Group
OpenRoad Auto Group, Richmond, BC
UNLIMITED POSSIBILITIES AHEAD.Position: Service Manager Status:Full-TimeLocation: RichmondDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS:Acura, Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! The Service Manager is primarily responsible for the profitable and efficient operation of the dealership's service department. S/He will accomplish this objective by establishing strong customer relationships, operating the department at maximum productivity, creating a good work environment, and effectively managing department resources.ROLE & RESPONSIBILITIES: Recruit and provide training for service department staff to promote customer satisfaction and high quality service. Ensure that customer complaints and misunderstandings are handled in a fair, timely, and professional manner. Generate and continually strive to increase labour sales by planning and executing ongoing service advertising program. Review performance of service advisors and evaluate and train on an ongoing basis. Ensure that all necessary shop equipment is available, and maintain a safe working condition. Review quality control procedures on an ongoing basis to ensure all staff are complying with policies and procedures. Control department budgets and other expenses. Meet with dealership management routinely to review service department performance, set future performance objectives, plan promotional activities, and discuss additional departmental matters. Must follow Company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 10 years of experience in automotive dealership service department. Strong analytical, organizational and people skills. Working knowledge of automotive equipment parts and accessories. Current knowledge of local sources of supply. Ability to motivate and train department staff. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. Ability to work constructively with members from all departments within the dealership. We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.https://orag.bamboohr.com/careers/3936 JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Assistant Branch Manager Advisor
RBC, Oxbow, SK
Job SummaryJob DescriptionWhat is the opportunity?As an Assistant Branch Manager Advisor, your strong client-focused and advice-oriented approach, combined with your flexibility and adaptability, are essential for leading and coaching your team. Together, you deliver an exceptional client experience and maximize opportunities through an emphasis on sales enablement and coaching, digital education and usage, and collaboration with RBC partners. Your ability to foster long-lasting relationships and provide professional advice allows you to contribute to the success of your clients, your business, and your community. Further, you support the ongoing development of your team through consistent routines to ensure a high level of employee capability and engagement.What will you do?Ensure high employee engagement through talent management, development & career planningDeliver results through strong sales management routines and coaching abilityProvide professional advice and education with an ability to address complex credit and investment personal & business needsCollaborate with market leading professionals in financial planning, retirement planning, home equity finance specialists & business banking experts to ensure clients receive customized, expert advice.Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experienceModel & coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usagePartner with your manager to ensure operational effectiveness of the branch and maximize the performance of the teamAddress local community needs through appropriate recruitment and management practicesWhat do you need to succeed?Must-haveMinimum of 2-3 years experience in a relationship management role within the financial industry (i.e. Banking Advisor, Financial Advisor)Experience in a coaching / leadership role, or acting as a mentor to service or sales professionalsMutual Funds accreditation (IFIC or CSC) and at least 2 years of licensed mutual fund sales experience within the last 3 yearsCompletion of an acceptable mutual fund branch management exam (BCO) offered by the CSI or ability to write the exam within 4 months of start dateDemonstrated success delivering / coaching to providing advice to clients resulting in strong client relationships and superior sales resultsNice-to-haveStrong communication and decision-making skills, with the ability to communicate and lead changeStrong multi-tasker and self-starter who is comfortable working independently, as well as in a flexible environmentA post-secondary diploma/degree, ideally in Commerce, Business Administration or related experienceWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensationLeaders who support your development through coaching and managing opportunitiesA world-class training program in financial servicesA collaborative dynamic culture where personal initiative and hard work are recognized and rewardedJob SkillsBuilding Talent, Critical Thinking, Inspiring, Long Term PlanningAdditional Job DetailsAddress:302 MAIN ST:OXBOWCity:OXBOWCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-24Application Deadline:2024-05-04Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.