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Full time Sales Technology Consultant
Staples Canada, Aurora, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Technology Sales Consultant, you're a champion of the customer experience on the retail floor. You enable our work, learn, and grow culture for our customers and associates. Passionate about technology, you continuously grow your knowledge by committing to ongoing self-development and interact with your team by sharing your expertise. You help our customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest tech products, services, and trends. Specifically, you will: •Connect, share and partner with customers to identify solutions that cater to their needs and add value. •Be an expert with our product and services to identify and recommend referral opportunities. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value. •Lead selling for the technology and workspaces departments, and cultivate a selling culture with associates to achieve goals and targets. •Prepare quotes on technology systems and related products when required. •Provide coverage and assistance in all areas of the store where business needs require, including Tech Services. •Communicate to store leaders, relevant sales information, inventory levels and any product issues. •Ensure adherence to company merchandising standards, including current pricing, signage, planograms, promotional planners, advertising set-ups and displays. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •Technology sales experience. •1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. •Completion of post-secondary education in a technical field is preferred. •Proven track record of achieving customer service excellence and sales results •Technology savvy •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •Movement of freight by use of ladders and stock pickers is required. •We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
HR Consultant, Retail Stores
Staples Canada, Hamilton, ON
Who we are: Staples Canada is The Working and Learning Company; we are dynamic, inspiring partners to our customers and the communities in which we live. We are always looking for people who are curious, approachable, passionate and solution finders. Let's work, learn and grow together. We are building an inclusive and diverse team: Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do: As the Human Resources Business Partner, you will work closely with your client group to solve problems and to embrace new business initiatives. Working with the District Manager and Store teams, you will spend your days championing change and modelling our culture. Specifically, you will: • Serve as a trusted advisor on all people matters in your districts. • Educate store managers and regional leaders on the best practices for employee engagement and talent management. • Ensure your stores are attracting and developing the best talent • Promote a healthy, safe and engaged work place in all of your interactions. • Communicate in a concise and clear way to all the different audiences you encounter. • Partner with different leaders in the organization to help deliver business results. • Participate in regional and national projects that align to our business drivers. Some of what you will need: • +3 years of Human Resources experience including employee relations and recruitment. • Previous work in a customer centric environment including retail, food service, and/or hospitality • Demonstrated ability to guide change initiatives • A bachelor's degree or certificate in Human Resources or another applicable area of study • Strong computer and organizational skills • Ability to be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • The role demands ability to travel when required - approximately 25% of time. #bringyourpassion
HR Consultant, Retail Stores
Staples Canada, Kitchener, ON
Who we are: Staples Canada is The Working and Learning Company; we are dynamic, inspiring partners to our customers and the communities in which we live. We are always looking for people who are curious, approachable, passionate and solution finders. Let's work, learn and grow together. We are building an inclusive and diverse team: Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do: As the Human Resources Business Partner, you will work closely with your client group to solve problems and to embrace new business initiatives. Working with the District Manager and Store teams, you will spend your days championing change and modelling our culture. Specifically, you will: • Serve as a trusted advisor on all people matters in your districts. • Educate store managers and regional leaders on the best practices for employee engagement and talent management. • Ensure your stores are attracting and developing the best talent • Promote a healthy, safe and engaged work place in all of your interactions. • Communicate in a concise and clear way to all the different audiences you encounter. • Partner with different leaders in the organization to help deliver business results. • Participate in regional and national projects that align to our business drivers. Some of what you will need: • +3 years of Human Resources experience including employee relations and recruitment. • Previous work in a customer centric environment including retail, food service, and/or hospitality • Demonstrated ability to guide change initiatives • A bachelor's degree or certificate in Human Resources or another applicable area of study • Strong computer and organizational skills • Ability to be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • The role demands ability to travel when required - approximately 25% of time. #bringyourpassion
Technology Consultant CAN
Staples Canada, Burlington, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Technology Sales Consultant, you're a champion of the customer experience on the retail floor. You enable our work, learn, and grow culture for our customers and associates. Passionate about technology, you continuously grow your knowledge by committing to ongoing self-development and interact with your team by sharing your expertise. You help our customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest tech products, services, and trends. Specifically, you will: •Connect, share and partner with customers to identify solutions that cater to their needs and add value. •Be an expert with our product and services to identify and recommend referral opportunities. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value. •Lead selling for the technology and workspaces departments, and cultivate a selling culture with associates to achieve goals and targets. •Prepare quotes on technology systems and related products when required. •Provide coverage and assistance in all areas of the store where business needs require, including Tech Services. •Communicate to store leaders, relevant sales information, inventory levels and any product issues. •Ensure adherence to company merchandising standards, including current pricing, signage, planograms, promotional planners, advertising set-ups and displays. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •Technology sales experience. •1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. •Completion of post-secondary education in a technical field is preferred. •Proven track record of achieving customer service excellence and sales results •Technology savvy •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •Movement of freight by use of ladders and stock pickers is required. •We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Technology Consultant CAN
Staples Canada, Beauport, QC
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Technology Sales Consultant, you're a champion of the customer experience on the retail floor. You enable our work, learn, and grow culture for our customers and associates. Passionate about technology, you continuously grow your knowledge by committing to ongoing self-development and interact with your team by sharing your expertise. You help our customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest tech products, services, and trends. Specifically, you will: •Connect, share and partner with customers to identify solutions that cater to their needs and add value. •Be an expert with our product and services to identify and recommend referral opportunities. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value. •Lead selling for the technology and workspaces departments, and cultivate a selling culture with associates to achieve goals and targets. •Prepare quotes on technology systems and related products when required. •Provide coverage and assistance in all areas of the store where business needs require, including Tech Services. •Communicate to store leaders, relevant sales information, inventory levels and any product issues. •Ensure adherence to company merchandising standards, including current pricing, signage, planograms, promotional planners, advertising set-ups and displays. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •Technology sales experience. •1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. •Completion of post-secondary education in a technical field is preferred. •Proven track record of achieving customer service excellence and sales results •Technology savvy •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •Movement of freight by use of ladders and stock pickers is required. •We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Technology Consultant CAN
Staples Canada, Joliette, QC
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Technology Sales Consultant, you're a champion of the customer experience on the retail floor. You enable our work, learn, and grow culture for our customers and associates. Passionate about technology, you continuously grow your knowledge by committing to ongoing self-development and interact with your team by sharing your expertise. You help our customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest tech products, services, and trends. Specifically, you will: •Connect, share and partner with customers to identify solutions that cater to their needs and add value. •Be an expert with our product and services to identify and recommend referral opportunities. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value. •Lead selling for the technology and workspaces departments, and cultivate a selling culture with associates to achieve goals and targets. •Prepare quotes on technology systems and related products when required. •Provide coverage and assistance in all areas of the store where business needs require, including Tech Services. •Communicate to store leaders, relevant sales information, inventory levels and any product issues. •Ensure adherence to company merchandising standards, including current pricing, signage, planograms, promotional planners, advertising set-ups and displays. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •Technology sales experience. •1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. •Completion of post-secondary education in a technical field is preferred. •Proven track record of achieving customer service excellence and sales results •Technology savvy •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •Movement of freight by use of ladders and stock pickers is required. •We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Technology Consultant CAN
Staples Canada, Sherbrooke, QC
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Technology Sales Consultant, you're a champion of the customer experience on the retail floor. You enable our work, learn, and grow culture for our customers and associates. Passionate about technology, you continuously grow your knowledge by committing to ongoing self-development and interact with your team by sharing your expertise. You help our customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest tech products, services, and trends. Specifically, you will: •Connect, share and partner with customers to identify solutions that cater to their needs and add value. •Be an expert with our product and services to identify and recommend referral opportunities. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value. •Lead selling for the technology and workspaces departments, and cultivate a selling culture with associates to achieve goals and targets. •Prepare quotes on technology systems and related products when required. •Provide coverage and assistance in all areas of the store where business needs require, including Tech Services. •Communicate to store leaders, relevant sales information, inventory levels and any product issues. •Ensure adherence to company merchandising standards, including current pricing, signage, planograms, promotional planners, advertising set-ups and displays. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •Technology sales experience. •1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. •Completion of post-secondary education in a technical field is preferred. •Proven track record of achieving customer service excellence and sales results •Technology savvy •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •Movement of freight by use of ladders and stock pickers is required. •We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Technology Consultant CAN
Staples Canada, Drummondville, QC
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Technology Sales Consultant, you're a champion of the customer experience on the retail floor. You enable our work, learn, and grow culture for our customers and associates. Passionate about technology, you continuously grow your knowledge by committing to ongoing self-development and interact with your team by sharing your expertise. You help our customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest tech products, services, and trends. Specifically, you will: •Connect, share and partner with customers to identify solutions that cater to their needs and add value. •Be an expert with our product and services to identify and recommend referral opportunities. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value. •Lead selling for the technology and workspaces departments, and cultivate a selling culture with associates to achieve goals and targets. •Prepare quotes on technology systems and related products when required. •Provide coverage and assistance in all areas of the store where business needs require, including Tech Services. •Communicate to store leaders, relevant sales information, inventory levels and any product issues. •Ensure adherence to company merchandising standards, including current pricing, signage, planograms, promotional planners, advertising set-ups and displays. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •Technology sales experience. •1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. •Completion of post-secondary education in a technical field is preferred. •Proven track record of achieving customer service excellence and sales results •Technology savvy •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •Movement of freight by use of ladders and stock pickers is required. •We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
HR Consultant, Retail Stores
Staples Canada, London, ON
Who we are: Staples Canada is The Working and Learning Company; we are dynamic, inspiring partners to our customers and the communities in which we live. We are always looking for people who are curious, approachable, passionate and solution finders. Let's work, learn and grow together. We are building an inclusive and diverse team: Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do: As the Human Resources Business Partner, you will work closely with your client group to solve problems and to embrace new business initiatives. Working with the District Manager and Store teams, you will spend your days championing change and modelling our culture. Specifically, you will: • Serve as a trusted advisor on all people matters in your districts. • Educate store managers and regional leaders on the best practices for employee engagement and talent management. • Ensure your stores are attracting and developing the best talent • Promote a healthy, safe and engaged work place in all of your interactions. • Communicate in a concise and clear way to all the different audiences you encounter. • Partner with different leaders in the organization to help deliver business results. • Participate in regional and national projects that align to our business drivers. Some of what you will need: • +3 years of Human Resources experience including employee relations and recruitment. • Previous work in a customer centric environment including retail, food service, and/or hospitality • Demonstrated ability to guide change initiatives • A bachelor's degree or certificate in Human Resources or another applicable area of study • Strong computer and organizational skills • Ability to be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • The role demands ability to travel when required - approximately 25% of time. #bringyourpassion
HR Consultant, Retail Stores
Staples Canada, Waterloo, ON
Who we are: Staples Canada is The Working and Learning Company; we are dynamic, inspiring partners to our customers and the communities in which we live. We are always looking for people who are curious, approachable, passionate and solution finders. Let's work, learn and grow together. We are building an inclusive and diverse team: Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do: As the Human Resources Business Partner, you will work closely with your client group to solve problems and to embrace new business initiatives. Working with the District Manager and Store teams, you will spend your days championing change and modelling our culture. Specifically, you will: • Serve as a trusted advisor on all people matters in your districts. • Educate store managers and regional leaders on the best practices for employee engagement and talent management. • Ensure your stores are attracting and developing the best talent • Promote a healthy, safe and engaged work place in all of your interactions. • Communicate in a concise and clear way to all the different audiences you encounter. • Partner with different leaders in the organization to help deliver business results. • Participate in regional and national projects that align to our business drivers. Some of what you will need: • +3 years of Human Resources experience including employee relations and recruitment. • Previous work in a customer centric environment including retail, food service, and/or hospitality • Demonstrated ability to guide change initiatives • A bachelor's degree or certificate in Human Resources or another applicable area of study • Strong computer and organizational skills • Ability to be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • The role demands ability to travel when required - approximately 25% of time. #bringyourpassion
Technology Consultant CAN
Staples Canada, Kanata, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Technology Sales Consultant, you're a champion of the customer experience on the retail floor. You enable our work, learn, and grow culture for our customers and associates. Passionate about technology, you continuously grow your knowledge by committing to ongoing self-development and interact with your team by sharing your expertise. You help our customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest tech products, services, and trends. Specifically, you will: •Connect, share and partner with customers to identify solutions that cater to their needs and add value. •Be an expert with our product and services to identify and recommend referral opportunities. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value. •Lead selling for the technology and workspaces departments, and cultivate a selling culture with associates to achieve goals and targets. •Prepare quotes on technology systems and related products when required. •Provide coverage and assistance in all areas of the store where business needs require, including Tech Services. •Communicate to store leaders, relevant sales information, inventory levels and any product issues. •Ensure adherence to company merchandising standards, including current pricing, signage, planograms, promotional planners, advertising set-ups and displays. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •Technology sales experience. •1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. •Completion of post-secondary education in a technical field is preferred. •Proven track record of achieving customer service excellence and sales results •Technology savvy •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •Movement of freight by use of ladders and stock pickers is required. •We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Technology Consultant CAN
Staples Canada, Regina, SK
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Technology Sales Consultant, you're a champion of the customer experience on the retail floor. You enable our work, learn, and grow culture for our customers and associates. Passionate about technology, you continuously grow your knowledge by committing to ongoing self-development and interact with your team by sharing your expertise. You help our customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest tech products, services, and trends. Specifically, you will: •Connect, share and partner with customers to identify solutions that cater to their needs and add value. •Be an expert with our product and services to identify and recommend referral opportunities. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value. •Lead selling for the technology and workspaces departments, and cultivate a selling culture with associates to achieve goals and targets. •Prepare quotes on technology systems and related products when required. •Provide coverage and assistance in all areas of the store where business needs require, including Tech Services. •Communicate to store leaders, relevant sales information, inventory levels and any product issues. •Ensure adherence to company merchandising standards, including current pricing, signage, planograms, promotional planners, advertising set-ups and displays. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •Technology sales experience. •1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. •Completion of post-secondary education in a technical field is preferred. •Proven track record of achieving customer service excellence and sales results •Technology savvy •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •Movement of freight by use of ladders and stock pickers is required. •We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Technology Consultant CAN
Staples Canada, Langley, BC
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Technology Sales Consultant, you're a champion of the customer experience on the retail floor. You enable our work, learn, and grow culture for our customers and associates. Passionate about technology, you continuously grow your knowledge by committing to ongoing self-development and interact with your team by sharing your expertise. You help our customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest tech products, services, and trends. Specifically, you will: •Connect, share and partner with customers to identify solutions that cater to their needs and add value. •Be an expert with our product and services to identify and recommend referral opportunities. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value. •Lead selling for the technology and workspaces departments, and cultivate a selling culture with associates to achieve goals and targets. •Prepare quotes on technology systems and related products when required. •Provide coverage and assistance in all areas of the store where business needs require, including Tech Services. •Communicate to store leaders, relevant sales information, inventory levels and any product issues. •Ensure adherence to company merchandising standards, including current pricing, signage, planograms, promotional planners, advertising set-ups and displays. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •Technology sales experience. •1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. •Completion of post-secondary education in a technical field is preferred. •Proven track record of achieving customer service excellence and sales results •Technology savvy •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •Movement of freight by use of ladders and stock pickers is required. •We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Technology Consultant CAN
Staples Canada, Surrey, BC
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Technology Sales Consultant, you're a champion of the customer experience on the retail floor. You enable our work, learn, and grow culture for our customers and associates. Passionate about technology, you continuously grow your knowledge by committing to ongoing self-development and interact with your team by sharing your expertise. You help our customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest tech products, services, and trends. Specifically, you will: •Connect, share and partner with customers to identify solutions that cater to their needs and add value. •Be an expert with our product and services to identify and recommend referral opportunities. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value. •Lead selling for the technology and workspaces departments, and cultivate a selling culture with associates to achieve goals and targets. •Prepare quotes on technology systems and related products when required. •Provide coverage and assistance in all areas of the store where business needs require, including Tech Services. •Communicate to store leaders, relevant sales information, inventory levels and any product issues. •Ensure adherence to company merchandising standards, including current pricing, signage, planograms, promotional planners, advertising set-ups and displays. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •Technology sales experience. •1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. •Completion of post-secondary education in a technical field is preferred. •Proven track record of achieving customer service excellence and sales results •Technology savvy •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •Movement of freight by use of ladders and stock pickers is required. •We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
FULL TIME - Technology Consultant CAN
Staples Canada, Pickering, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Technology Sales Consultant, you're a champion of the customer experience on the retail floor. You enable our work, learn, and grow culture for our customers and associates. Passionate about technology, you continuously grow your knowledge by committing to ongoing self-development and interact with your team by sharing your expertise. You help our customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest tech products, services, and trends. Specifically, you will: •Connect, share and partner with customers to identify solutions that cater to their needs and add value. •Be an expert with our product and services to identify and recommend referral opportunities. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value. •Lead selling for the technology and workspaces departments, and cultivate a selling culture with associates to achieve goals and targets. •Prepare quotes on technology systems and related products when required. •Provide coverage and assistance in all areas of the store where business needs require, including Tech Services. •Communicate to store leaders, relevant sales information, inventory levels and any product issues. •Ensure adherence to company merchandising standards, including current pricing, signage, planograms, promotional planners, advertising set-ups and displays. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •Technology sales experience. •1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. •Completion of post-secondary education in a technical field is preferred. •Proven track record of achieving customer service excellence and sales results •Technology savvy •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •Movement of freight by use of ladders and stock pickers is required. •We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Retail Stores - Mandarin Speaking Style Advisor
Aritzia,
THE TEAM The mission of the Retail Team is to deliver world-class client experiences. THE OPPORTUNITY Aritzia is growing, which means our Retail Team is expanding too. This is a unique opportunity to be part of delivering Everyday Luxury to everyone who loves (and will love) Aritzia. As a Style Advisor, you'll exude world-class sales and service expertise in every interaction. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in Retail to continued growth and development with Aritzia. THE ROLE As the Style Advisor, you'll: Sell clothes and earn customer confidence through unparalleled styling expertise Deliver world-class experiences by creating meaningful, memorable moments Help ensure our boutique environments feel inspiring and that product is easily accessible THE QUALIFICATIONS The Style Advisor has: A great sense of style An understanding of Aritzia's fundamental brand, aesthetic and values Passion for fashion and styling Desire to provide excellent service and outstanding customer experiences Commitment to learn and apply Aritzia's values, business and leadership principles No previous retail experience is necessary THE PERKS Some of the industry-leading benefits you'll receive while working at Aritzia:Competitive Pay Package - We're committed to performance-based pay increases. Product Discount - We offer a 40% discount on all our Everyday Luxury products (online and in store). Set Your Schedule - We strive to align with your availability and preferred working hours (some restrictions apply). Career Progression - We foster growth. Our boutiques are the best place to start your career with Aritzia. Enjoy personalized career development and be first in line for opportunities in our other workplaces, including roles at our Support Office. Aspirational Workspace - We consider every design detail to connect to the energy of the culture. Health & Safety - We take industry-leading health and safety precautions, including on-site screenings, mask and distancing protocols and cleaning suppliesARITZIAHead to our About Us for the scoop on who we are and what we do.Aritzia is an Equal Opportunity employer. Aritzia believes in providing an inclusive workplace where all individuals have opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process and applicants are asked to make their accommodation needs known.
Service Advisor - Mercedes-Benz Surrey
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEADPosition:Service AdvisorStatus:Full-TimeDealership: Mercedes-Benz SurreyDepartment:Service Compensation: $75,000-$95,000 per annum *this is a commissioned position - wages commensurate experience & productivity We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customer inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with the customer upon delivery of the vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask the Service Manager for assistance. Identify and give special attention to repeat repairs, and assign the original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce the number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies, and procedures. Maintain paperwork and ensure the reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3464 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Retail Stores - Mandarin Speaking Style Advisor
Aritzia,
THE TEAM The mission of the Retail Team is to deliver world-class client experiences. THE OPPORTUNITY You look good here. Join our high performance Retail team as we deliver Everyday Luxury to the world. We're proud to offer industry leading wages starting at $20-$30/hr with unlimited growth potential. You'll experience a world-class Retail education . We offer a comprehensive onboarding program and ongoing opportunities for continued development through exposure and experience. Welcome to endless opportunities to advance your career. Did you know Aritzia's CEO, Jennifer Wong, started in our stores as a Style Advisor? THE ROLES As a Style Advisor, you will: Sell clothes and earn client confidence through unparalleled styling expertise Deliver world-class experiences by creating meaningful, memorable moments Build deep and personalized connections with our clients, enhancing their loyalty and affinity to Aritzia As a Service Advisor, you will: Accurately and efficiently process transactions while treating product like gold and delivering a world-class client experienceSupport service counter operations, including managing the line up to ensure clients are serviced as quickly as possible and handling client purchases and product returnsAs an Inventory Associate, you will:Accurately and efficiently process incoming and outgoing shipmentsUphold the standards of product display, ensuring the right product is in the right place in the right quantitiesSupport in the seamless operations of all aspects of the retail space, including window installations, fitting room operations, supplies and equipment management, and technology supportAs a Merchandiser, you will:Strategically place product on the sales floorTranslate the product story through creative merchandisingValidate the standards of product display, ensuring the right product is in the right place in the right quantities THE QUALIFICATIONS Aritzia Retail Associates have: An aspirational sense of individual style The desire to thrive on a high performance team The passion for providing world-class client service The commitment to learn and apply Aritzia's Values THE PERKS: You will receive industry-leading pay & benefits at Aritzia:Competitive Pay Package - Industry leading pay with wages starting at $20-$30/hr and a commitment to performance-based pay increases.Product Discount - Our famous product discount of 40%-50% off, online and in store.Aspirational Workspace - Every detail is considered to connect to the energy of the culture.Set your Schedule - We strive to align with your availability and preferred working hours (some restrictions apply).Career Progression - We foster growth. Our boutiques are the best place to start your career with Aritzia. Enjoy personalized career development and be first in line for opportunities in our other workplaces, including roles at our Support Office. Apply online or in your local store today. ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
Service Advisor - OpenRoad Toyota Richmond
OpenRoad Auto Group, Richmond, BC
UNLIMITED POSSIBILITIES AHEADPosition:Service AdvisorStatus:Full-TimeDealership:OpenRoad Toyota RichmondDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching, Tool Purchase Subsidy Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customer inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with the customer upon delivery of the vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask the Service Manager for assistance. Identify and give special attention to repeat repairs, and assign the original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce the number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies, and procedures. Maintain paperwork and ensure the reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3360 We are an equal-opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Senior Consultant- FRM Quant
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. KPMG's Financial Risk Management (FRM) professionals help companies manage complex market, regulatory, operational and credit risks by shaping their risk and business strategies to effectively mitigate or take advantage of such exposures and enhance their compliance stance. Backed by deep industry knowledge, our team works with organizations to strengthen their governance and operating models, positioning them to effectively achieve their risk management goals. KPMG's FRM professionals help organizations by addressing complex challenges, creating, and protecting sustainable business value and transforming risk into a strategic advantage. We are currently seeking a Senior Consultant with a quantitative profile, specialized in credit risk modeling and capital markets to join our Financial Risk Management Advisory team within our Toronto office. The candidate will offer advisory services in credit risk modeling and will be working on a wide variety of projects with banks, credit unions, insurers, and investment funds. What you will doThe Senior Consultant will work closely with Managers in the KPMG's Financial Risk Management practice to problem solve, deliver, and manage projects around model development and model validation of credit risk models. The main responsibilities of the job are as follows: Developing credit models, performing validations, and participating in external/internal audit engagements related to IFRS 9 - ECL, credit modelling, or other quantitative engagements to meet goals and clients' expectations. Providing expertise in development or validation of models for a wide area of products such as (PD, LGD and EAD) for retail (mortgages, revolving, other retail loans) and non-retail portfolios (corporate, commercial, real estate), or scorecards (upon issuance and behavioural). Perform valuations for various derivative products, hedge effectiveness testing, validation of pricing models, develop market risk capital models, VaR backtesting procedures, etc to provide quantitative support to capital markets teams. Assisting in the Advisory projects' delivery in a wide range of fields in risk management to provide added value to customers. Writing detailed reports to present delivery approach, observations, and recommendations. Participating in preparation of proposals to respond to clients' business needs. Developing presentations, supporting the team in the business development initiatives, and meeting prospective clients. 3+ years of relevant experience including work in credit model development or validation functions or capital markets modelling. Degree in math, engineering, statistics, econometrics, economics, actuarial sciences or equivalent. Ability to understand complex problems and develop value added solutions. Well versed in model risk management activities. Motivation to achieve high standards of customer service and professionalism. Ability to deal with difficult and complex situations, focus and prioritize due to exceptional investigation skills and rigor. Excellent verbal and written communication skills with b ilingual capability in French and English as an asset. Proficiency in at least two of the following tools and languages: SAS, Python, Matlab, VBA, SQL, C++, and R. Experience in statistical and probabilistic credit risk modelling (PD, LGD, EAD) and model validation. Experience with risk rating and scorecard models for credit risk, ECL models for loan loss allowance and IFRS, and with stress testing models. Proficiency in Bloomberg valuation and pricing models. What you bring to the role Knowledge of the following models: logit/probit, survival models, Vector Autoregressive (VAR), Seemingly Unrelated Regressions (SURE), ARMAX, GARCH, VECM. Knowledge of requirements of the Basel and regulatory capital including calculation of economic and regulatory capital related to credit risk. Knowledge of requirements for credit capital assessment and stress testing under ICAAP, CCAR, and DFAST guidelines. Understanding of approaches to counterparty credit risk measurement (PFE, CVA, DVA, MVA, etc.). Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .