Overview of salaries statistics of the profession "Retail Insights Manager in Canada"

Position Summary: The Copy & Print Centre (CPC) Supervisor oversees the operations of the Copy & Print Centre. Accountable for driving sales and margin. Responsible for coaching and providing high quality instruction to the CPC Associates. Manages daily performance of direct reports and ensures ongoing performance development. Takes an active role in development of the Copy & Print business. Stores must achieve a copy and print sales threshold of $14,500 per week (on average) in Division 6 sales, less Class 600 to be eligible for this position. Primary Responsibilities: • Monitors and directs workflow standards that drive quality orders and extremely satisfied clients. • Ensures the execution of advanced and standard non-production tasks such as supplies replenishment, equipment maintenance and execution of the Production Log, to ensure strong business continuity. • Delivers on sales and profit plans. • Creates Associate schedules and ensures accurate labour spends assigned to department • Manages escalated customer concerns. • Ensures team is accurately filtering and understanding the needs of the Business and Consumer clients. • Sets financial and non-financial objectives for the team. • Gains key insights around team developmental opportunities and construct individual coaching plans that motivate performance, close capabilities gaps, and produce strong levels of accountability. • Executes Performance Development Reviews (PDR's) in a timely manner. • Models and promotes expert relationship and consultative selling. • Supports advanced selling and production requirements for small business customers. • Seeks out and delivers client leads to be pursued by business. • Uses a variety of communication tools (one-on-one, department meetings, bulletin boards etc.) to successfully ensure all associates are aware of daily, weekly, and monthly goals. • Has a complete understanding of company policies and procedures related to their position and direct reports, as outlined in the training checklists. • Ensures all associates maintain general cleanliness of CPC workstations, according to company standards. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal bags (parcels, totes, backpacks, purses, etc.) checked by another manager prior to leaving the store premises. Basic: • Demonstrated leadership ability. • Demonstrates strong selling ability. • High technology acumen with digital print and finishing equipment, computer hardware and software. • Strong familiarity with digital and specialty print products and production techniques. • Ability to plan, organize and prioritize efficiently in the CPC to effectively service the clients. • Ability to resolve clients concerns in a diplomatic manner. • Ability to engage clients in a friendly and professional manner. • Ability to work effectively with ongoing distractions is necessary. • Capacity to communicate with associates and clients effectively using a variety of mediums. • Can engage appropriately and develop a team environment. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • 3-4 years progressive experience in retail with previous supervisory and coaching experience. • 1-2 years in a Graphic Communications/Print environment with a working knowledge of graphic design principles. Education: • Successful completion of high school or greater. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • You are required to stand in a stationary position for periods of time. This would occur while working on various orders. • You will be exposed to moderately disagreeable levels of noise generated by the high-speed copiers and the continual ringing of the telephone and internal paging system. • A moderate amount of physical effort is required while stocking paper and copy supplies, you are capable of choosing when to stop and relax. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Position Summary: The Copy & Print Centre (CPC) Supervisor oversees the operations of the Copy & Print Centre. Accountable for driving sales and margin. Responsible for coaching and providing high quality instruction to the CPC Associates. Manages daily performance of direct reports and ensures ongoing performance development. Takes an active role in development of the Copy & Print business. Stores must achieve a copy and print sales threshold of $14,500 per week (on average) in Division 6 sales, less Class 600 to be eligible for this position. Primary Responsibilities: • Monitors and directs workflow standards that drive quality orders and extremely satisfied clients. • Ensures the execution of advanced and standard non-production tasks such as supplies replenishment, equipment maintenance and execution of the Production Log, to ensure strong business continuity. • Delivers on sales and profit plans. • Creates Associate schedules and ensures accurate labour spends assigned to department • Manages escalated customer concerns. • Ensures team is accurately filtering and understanding the needs of the Business and Consumer clients. • Sets financial and non-financial objectives for the team. • Gains key insights around team developmental opportunities and construct individual coaching plans that motivate performance, close capabilities gaps, and produce strong levels of accountability. • Executes Performance Development Reviews (PDR's) in a timely manner. • Models and promotes expert relationship and consultative selling. • Supports advanced selling and production requirements for small business customers. • Seeks out and delivers client leads to be pursued by business. • Uses a variety of communication tools (one-on-one, department meetings, bulletin boards etc.) to successfully ensure all associates are aware of daily, weekly, and monthly goals. • Has a complete understanding of company policies and procedures related to their position and direct reports, as outlined in the training checklists. • Ensures all associates maintain general cleanliness of CPC workstations, according to company standards. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal bags (parcels, totes, backpacks, purses, etc.) checked by another manager prior to leaving the store premises. Basic: • Demonstrated leadership ability. • Demonstrates strong selling ability. • High technology acumen with digital print and finishing equipment, computer hardware and software. • Strong familiarity with digital and specialty print products and production techniques. • Ability to plan, organize and prioritize efficiently in the CPC to effectively service the clients. • Ability to resolve clients concerns in a diplomatic manner. • Ability to engage clients in a friendly and professional manner. • Ability to work effectively with ongoing distractions is necessary. • Capacity to communicate with associates and clients effectively using a variety of mediums. • Can engage appropriately and develop a team environment. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • 3-4 years progressive experience in retail with previous supervisory and coaching experience. • 1-2 years in a Graphic Communications/Print environment with a working knowledge of graphic design principles. Education: • Successful completion of high school or greater. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • You are required to stand in a stationary position for periods of time. This would occur while working on various orders. • You will be exposed to moderately disagreeable levels of noise generated by the high-speed copiers and the continual ringing of the telephone and internal paging system. • A moderate amount of physical effort is required while stocking paper and copy supplies, you are capable of choosing when to stop and relax. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Leading Canadian businesses are winning on client experiences delivered through digital channels. The KPMG Customer and Digital Services Practice have achieved significant growth in the last two years, exponentially more during these tough times and we are expanding our team to meet the needs of our clients. We have several exciting opportunities for individuals who are passionate about helping clients reshape their business around the customer to create a truly connected and profitable enterprise. If you have consulting experience, value culture and client value above all, have delivered client experience design and/or delivered digital strategy engagements then we would love to hear from you. We are looking for experienced consulting leaders who want to be part of part of making KPMG 'the clear choice in the Canadian market for imagining, designing, building and securing customer obsessed organizations'. If you have experience in the areas of: Digital Strategy, Experience Design, Service Design, Client Experience Strategy, and/or Customer Journey Mapping, we want to hear from you. What you will doAs a Manager or Senior Manager in a Big Four Global Consulting Firm, you have advised large, complex organizations on their CX and Digital strategies. You understand navigating complex organizations, engaging at senior levels and can credibly deliver value in the eyes of our clients'. This role is about sales, delivery and practice development. Business development: you will support the marketing and support of winning the trust of clients resulting in sold work; Team and project management: you will lead a team of super smart staff, maintain strong client relations and shape the deliverable of outstanding work products; Practice development: you will create followership and can support recruiting, marketing and practice administration as required. You will play a central role in delivering a structured process to shape an ambitious and practical path for clients to realize value. You will also be part of a global KPMG Customer network that has developed some of the best CX and Digital tools, methods and frameworks anywhere. What you bring to the role 5 - 10 years experience delivering client service excellence, preferably in a professional services firm; Have worked in 1-2 of the key industries we serve: Financial Services, Retail and Government; Strategic and intellectual thinker who understands strategy, technology, design and process through the lens of a digital experience; Can research, curate, organize and synthesize diverse and complex data sets to inform CX and Digital transformation plans; Structure and develop compelling proposals and deliverables in logical, compelling and creative ways; Able to prepare for and deliver presentations and facilitate workshops with experience doing so to senior level audiences. In British Columbia, the expected annual total compensation range for this position is $120,750 to $149,500. The determination of an applicant's compensation within this range is based on the individual's location, skills & competencies, and unique qualifications. In addition to total compensation, KPMG also offers a comprehensive, competitive Total Rewards program. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .

Application Deadline: 05/30/2024 Address: 33 Dundas Street West Job Family Group: Customer Solutions Researches, defines, aligns, develops and accountable on the performance management and analytics with P&L (profit and loss) accountability for the mortgage broker channel. Carries out market research, forecasting, and competitive analysis, and assesses problems to develop and implement solutions. Develops and delivers key business insights required for business enablement and growth. Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to define the key performance metrics for managing the performance of the broker channel. In this role the incumbent will have accountability of BMOs broker channel acquisition performance with focus on channel development, external partner relationship management, analytics, pricing and portfolio management. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do. Develops business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling). Breaks down strategic problems and analyzes data and information to provide insights and recommendations. Ability to use Ensures alignment between values and behaviour that fosters diversity and inclusion. Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Ensures alignment between stakeholders. Acts as a subject matter expert on relevant regulations and policies. Designs, implements, manages, and enhances our product offering for the broker channel throughout the product lifecycle. Leads the execution of strategic initiatives for the broker channel to deliver on business and financial goals in collaboration with internal and external stakeholders Leads, develops, and manages strategies for reporting and forecasting and/or analytics teams within the business. Works in partnership with treasury, corporate funding, and external partners on additional requirements. Conducts independent analysis and assessment to resolve strategic issues. Leads/oversees and develops vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirements Determines and provides recommendations on product lifecycle. Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investment Designs and produces regular and ad-hoc reports, and dashboards. Completes internal and regulatory reporting, and attestations. Conducts complex market research, competitive intelligence, and data analysis. Influences and/or determines credit product risk parameters and metrics. Identifies existing and potential risks and develops risk management controls and processes. Monitors key product performance and growth metrics to identify trends and recommend action plans. Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute. Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality. Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution. Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders. Develops and implements action plans that meet financial and growth metrics. Develops problem evaluation frameworks and defines research approach. Assesses customer/consumer and channels analysis and develops recommendations. Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales. Continuously improves processes to identify issues and deliver optimal customer experience. Works with partners to develop salesforce training and materials and manages change. Broader work or accountabilities may be assigned as needed. Qualifications: Typically, 7+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience. Desirable to have experience in mortgage broker industry Desirable to have experience in RESL product management Strong experience with consumer / commercial credit applicable to retail and business financing products. Strong experience working with retail and business product fundamentals, including product design, functionality, and related policies and procedures Strong knowledge of product delivery infrastructure systems and underlying product interdependencies. In-depth retail and business banking environmental awareness / understanding. In-depth risk management associated with new and existing product development and management. Strong knowledge of process coordination and management. Deep knowledge of various measurement technologies such as: analytics and visualization software such as Base SAS, SAS EG, Power BI Expert in using specialized query and database tools SAS, SQL, and various reporting tools including, but not limited to PowerBI, TIBCO Spotfire, TIBCO BPM, SQL, SAS and Tableau Strong knowledge of banking product management and associated industry and regulatory requirements. Verbal & written communication skills - Expert. Analytical and problem-solving skills - Expert. Influence skills - In-depth / Expert. Collaboration & team skills; with a focus on cross-group collaboration - Expert. Building business cases - in-depth Researching market trends in-depth/Expert Relationship management in-depth/Expert Capital management - good Analytics and reporting Expert Product marketing in-depth Negotiation skills good Software and systems architecture knowledge good/in-depth Financial Understanding good/in-depth Able to manage ambiguity. Data driven decision making - In-depth / Expert. Compensation and Benefits: $84,000.00 - $156,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.

Hours 37.5 Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview TD Model Validation (MV) group is responsible for the independent validation and approval of analytical models used for risk, pricing, hedging, and capital evaluation for portfolio of financial products. This also includes validation of decision-making models, such as credit approval and behavioral scoring models. Job Details The successful candidate will be a member of the Non-Retail MV group covering both quantitative and qualitative models designed for Non-retail Credit Risk Capital and Allowance estimation and Non-retail Credit Risk and PPNR Stress Testing. The position reports to the Senior Manager, Non-Retail Model Validation group within MV. Detailed accountability includes:• Validate non-retail models including Credit Risk Parameters (i.e., PD, LGD and EAD) and allowance Models (i.e. IFRS 9 and CECL), and Credit Risk and PPNR stress testing models for the non-retail portfolios• Design and implement validation methodologies and standards. Ensure that the validation methodologies and standards are in line with industry best practice or address regulatory and audit requirements and/or findings in a timely manner.• Evaluate the conceptual soundness of the model methodology; Reasonability of assumptions and reliability of inputs; Suitability and comprehensiveness of performance metrics and risk measures associated with the use of the model.• Apply a variety of technical / statistical tests, modeling techniques and business insights to assess the model specification and performance.• Evaluate and implement external models used for benchmarking internal model performance. Participate in model selection and related due diligence activity.• Actively participate with business partners in internal data management to ensure data integrity and the completeness of data capture for model validation and development purpose, as well as meet regulatory requirements on data capture and retention.• Maintain/develop professional knowledge of techniques and developments in the field of quantitative analysis and share knowledge with business partners and senior management.The position involves working effectively with different internal partners such as the Model Development (MD) Group, Internal Audit, etc. Job Requirements • Robust quantitative skills with an advanced degree in one or more of the following areas: Financial Engineering, Mathematics, Statistics, Econometrics, Computer Science & Engineering• Proficiency in SAS and at least one of the following: R, MATLAB, Python, VBA• Ability to write complex SQL queries for data analysis• Familiarity with various modelling techniques and comfortable to conduct quantitative tests• Experience in model development or validation is required• Exposure or experience in credit risk modelling (e.g. AIRB parameter models, allowance models or credit risk stress testing models) for C&I/CRE portfolios is required• Good understanding of AIRB parameters and IFRS9 / CECL requirements and business acumen in macroeconomics and commercial / wholesale credit lending is an asset• Inquisitive nature, ability to ask the right questions and escalate issues. Risk & Control mindset• Good time management and multitasking skills with minimal supervision• Excellent ability to write comprehensive technical documents is required Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and Inclusion At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in Communities TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!

OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. As an experienced member of the transfer pricing team, you will take a lead role in addressing the transfer pricing requirements for our clients, including transfer pricing planning initiatives, compliance, and controversy support. You will work closely with KPMG Partners to provide clients with advice that integrates transfer pricing with other areas of tax while considering clients' operational requirements. Your organizational skills will enable you to direct the work of consultants, including reviewing their work for accuracy and completeness. What you will do Assisting our clients to undertake and document tax-compliant pricing for intercompany transactions. Performing economic analyses to estimate market pricing for a variety of transaction categories including product sales, services, intangible property and loans Writing reports and other related deliverables that involve documenting and analyzing clients' transfer pricing policies. Helping our clients currently undergoing transfer pricing audits by tax administrations. Assisting with negotiating agreements with multiple tax authorities on behalf of our clients that reduce or even eliminate the risk of audit for past and future tax periods. Performing risk analysis of companies by reviewing their operations and identifying potential transfer pricing issues. Developing strategies to assist clients in managing exposure to the constantly changing and evolving transfer pricing issues. What you bring to the role Bachelors, or Masters Degree in a business or quantitative field such as Accounting, Commerce, Economics, Finance, Math, Statistics, etc. Experience in transfer pricing, accounting, or economic consulting is an asset. Proven written communication abilities. Demonstrated commitment to client service. Outgoing, strong interpersonal skills. Comfortable managing multiple projects simultaneously. Strong time management skills with the ability to meet deadlines. Ability to work independently and within a team. Technical skills including modeling, analysis, outstanding writing and communication, and great attention to detail. Advanced Microsoft Excel skills are an asset. At times, business needs arise and employees are required to work beyond their normal work day or work week to fulfill the accountabilities required for their job. Likewise, people need time to devote to personal matters, and our approach to flexibility provides for this. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .

Location: BC (Vancouver-GVA) and ON (Toronto - GTA) Job Type: Full Time myWork Options: In-person, Hybrid Starting Salary Range: $106,800 Background Screening Requirement: Enhanced Criminal Record Check (every 5 years) Credit Check (every 5 years) Identity Verification Education Verification Employment Verification References What's the job? As a member-centric design practitioner, you will partner with internal stakeholders across the organization, demonstrating the value of experience design while ensuring that end-to-end experiences and associated design concepts are created based on insights and support the execution of the corporate strategy. Reporting to the Director, Member Experience Design, the Senior Member Experience Design Manager is a collaborative leader who will promote and advance the practice of experience design throughout Coast Capital. Drawing on best practices in service design (SD) and user experience design (UX), the successful candidate will be responsible for planning and leading all aspects of design projects focused on understanding and fixing end-to-end experiences based on an assigned portfolio of customer journeys. What you'll get to do: Contributes to project scoping conversations and creates and builds end-to-end project plans in consultation with internal stakeholders Prepares and manages detailed work plans Leads the day-to-day implementation of design projects and initiatives Participates in the management and promotion of the Coast Capital Journey Management system through day-to-day project work Acts as a subject matter expert in service design, journey mapping, co-design and prototyping areas. Stays on top of and appropriately draws upon best practices in human-centred design Learns new design software and tools to support day-to-day design work as required Coaches peers on key aspects of human-centred design (e.g., how to create a journey map or do research synthesis) Plans, manages and facilitates remote, in-person and asynchronous member and internal stakeholder workshops (e.g., alignment, validation sessions, co-design workshops etc.) Plans, manages and visualizes a variety of strategic design artifacts, including journey maps, service blueprints, user flows, and personas intended for a variety of audiences, including operational and implementation teams and senior executives. Upload design assets to the Journey Management platform using the standardized workflow and taxonomy. Plans and presents design concepts, research insights and strategies to a variety of stakeholders across the organization Plans and oversees the execution and synthesis of secondary research activities, including desk research, literature reviews, and service audits. Creates and implements research synthesis strategies (e.g., affinity mapping and thematic analysis) to code data and identify relevant user insights, pain points and opportunities Creates detailed digital and analogue design prototypes and documentation (e.g., web interfaces, business models, service concepts, value propositions, and sketches) using a variety of design tools, including Sketch, Adobe Creative Suite, Figma, Confluence, Miro Collaborates across teams and departments to socialize work, seek out feedback, and assess the feasibility of concepts Who are we looking for? Bachelor's Degree/Specialized Certification in Service Design, Industrial Design, Business, or related field A minimum of 7+ years experience working in service design, experience design, CX strategy, and product strategy in an agency, in-house environment, or a closely related field is required. A detailed portfolio of previous design projects that demonstrates a deep understanding of how to improve end-to-end experiences. An understanding of the nuances of the financial services sector and the unique regulatory requirements faced by credit unions would be an asset, as well as an understanding of the concept of Journey Management. Demonstrated track record of planning and leading complex design projects from beginning to end that involve multiple stakeholders Strong oral, written, and visual communication skills, with an ability to prioritize relevant information and tailor it to the level and experience of the audience Deep understanding of service design and human-centred design methodologies and techniques, with a particular emphasis on the technical aspects of implementation Ability to lead and conduct member-facing qualitative research confidently and professionally Excellent critical thinking skills needed to synthesize information and research into compelling storytelling artifacts A visual thinker who can communicate ideas to audiences in an empathic and user-friendly format Skilled at producing high-quality and detailed design artifacts such as journey maps, service blueprints, and personas Capable of building 2D, 3D, and 4D experience prototypes using a variety of industry platforms and software, including Figma and Adobe Creative Suite Organized and capable of facilitating workshops with confidence Skilled at quickly learning new programs to support day-to-day work, providing clear and insightful feedback to designers of differing skill levels, and justifying design decisions with evidence A self-directed leader who is calm under pressure and can exercise sound judgment in ambiguous situations An empathic team player who proactively builds relationships with colleagues and can influence outcomes across the organization A systems thinker who can connect the dots across bodies of work, parts of the organization, and strategic priorities Problem solver who is resourceful, action-oriented, and skilled at navigating conflicts that arise in self-organizing teams Organized and detail-oriented Tenacious and persistent when it comes to getting work done - even under challenging circumstances Committed to the principles of equity, diversity, and inclusion Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Manager, Data Center Operations Location: Remote within, BC, CA Job Function: Information Technology BCLC exists to generate win-wins for the greater good. For our people, our players, our communities, our industry, and our planet. Lottery | Casino | Sports Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world. We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet. Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition. We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC. For those who prefer working in a community with others, we have two beautiful offices in convenient locations: 2940 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops This is a Permanent, Full Time opportunity Expected Salary Range: $101,122.00 - $126,403.00 - $158,003.00 Our typical hiring range will be +/- 10% of the midpoint shown above Factors influencing this decision include qualifications and market conditions for the role The Company For over three decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.6 billion in net income to the Province of B.C. to support First Nations, local host governments, health care, education and community programs across the province. Job Summary: The Capability Manager, Data Center Operations is responsible for leading a technical capability or "Pod" within BCLC Business Technology to drive value for its members and the corporation by leading the strategy and planning for the Pod, developing methodology, defining processes, standards, and best practices, and selecting tools; manages people and financial resources, including vendors and contractors. The role leads all the members within their capability employing influence and servant leadership over positional power to drive results, including development, success planning, and performance management and coaching. As we continue to build out a full Cloud Transformation program, the Capability Manager, Data Center Operations will shape the future of our service operations capabilities and processes designed to improve the effectiveness of our technology operations, while supporting and adapting the running of the business, managing, and maintaining data center facilities, ensuring the continuous availability and optimal performance of our core operations and critical business services: Key Accountabilities: Provides leadership and coaching to a capability pod with aligned skill sets. Models leadership behaviors that support engagement of teams by practicing meaningful recognition, inspiring a shared vision, coaching/mentoring and developing others, performance assessments and supporting culture and change management initiatives. Develops and manages the strategy, planning, methodology, process, standards, best practices, implementation and advice for the capability pod, including oversight of applicable technologies and systems. Ensure the capability pod workforce has the capabilities, skill sets and resources to effectively deliver on short and long term strategic business objectives. Assesses current workforce to identify and action skills gaps. Promotes the development of T-skills among Pod members. Guides recruitment initiatives for capability pod with the support of HR. Develops talent pipelines for roles, including the identification of succession planning candidates for placement into development roles. Partners with other capability pods to ensure that processes and tools are aligned and support the BT organization and systems as a whole. Manages vendor performance and contracts including creating Statements of Work (SOW), and Requests for Proposal (RFP). Researches best practices in technical area; incorporating research into overall strategy and plans for pod development. Manages budget for capability; managing salary, contract and development resources. Rationalize and leverage various monitoring tools to consistently meet published Service Level agreement for system availability, detect issues sooner and pinpoint root causes of those issues more efficiently. Key leadership role to plan and transition our data center footprint from on-premises compute to Cloud, including roadmap development and Evergreen requirements. Evolve and operationalize the capability to provide real-time insights and enable processes to proactively reduce and remediate incidents, enhance visibility across technology stacks and improve the player and employee experience with powerful insights to inform decision-making and create positive business outcomes, detecting issues even before players get impacted, elevating the nature of our service from being reactive to pro-active. Evolve the current model and establish standards to achieve effectiveness and consistency in supporting the running of the business 24/7 across the enterprise. Establish an incident response framework, at agreed service levels, that enables agile teams to efficiently address and scale their response during an incident while ensuring clear and concise messaging for various types of audiences. Minimum Required Qualifications: Education and Experience A University degree or diploma in a relative discipline supplemented by industry recognized professional courses Minimum 5 - 7 years relevant experience in technical capability including 3 years' experience in a leadership role, which may include people leadership or coaching/mentoring experience. Equivalent combination of education and/or experience may be considered. Technical Requirements Demonstrated leadership and coaching skills and the ability to build strong and trusting relationships with managers, employees and peers. Demonstrated experience in strategic business planning and resource management in a leadership capacity. Excellent organizational and planning skills with a strong attention to detail; project management skills and meets tight timeframes and commitments and is accountable for results. Strong technical background and experience with systems development, quality assurance best practices and hardware technology. A collaborative outcome-focused mindset and a drive to continuously improve and evolve service, operations capabilities and solving problems for business partners. Excellent written and verbal communication skills. Excellent problem solving and analytical thinking/innovation. Strong computer skills - MS office suite. Believes in continuous improvement and driven to question and improve processes, systems, practices as appropriate. Strong strategic thinking skills - ability to find innovative yet practical strategies to achieve goals, links several strategies into a unified plan, while anticipating needs and looking future focused; Vendor and contract management, SLA's and service management; Strong business acumen with a results oriented focus; Understanding of B.C. gaming industry is an asset. Experience with agile software development methodologies (Scrum, Kanban, etc.) is an asset Experience adapting traditional enterprise support model within the context of an agile operating model is a strong asset. What's in it for you Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week Professional development including education/certification sponsorship, in house leadership cohorts, LinkedIn Learning See all our rewards here However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience. We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong . Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out ! Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more ! We are trained in neurodivergent hiring. If you require accommodation so you can be at your best in the interview, please let us know: [email protected] . All candidates must be at least 19 years of age and legally eligible to work in Canada

Position Description: CGI is more than just an IT company. Join a team that supports the local community with the ability to draw on global best-in-class talent! Benefits include a share purchase program, profit sharing, wellness credits, training, and skill and personal development programs.Our CGI-BC team has an opening for a QA Manager who will lead the delivery of exceptional information technology services to our clients. This team collaborates to implement functional and automated testing processes as part of a standard quality management practice. Successful candidates will have a keen eye for quality and an explicit understanding of QA methodologies and continuous process improvement.Your experience includes a career rooted in Quality Management, Test design and planning, QA Test automation, Quality Assurance and a history of teaming with business analysts, software developers and business experts. Your familiarity of Agile Software Development will tie into an IP/methodology of integrating functional and automated testing into the software development and testing life cycles. Your future duties and responsibilities: • Lead and manage QA teams across multiple projects to ensure the delivery of high quality and cohesive QA services to our clients.• Work closely with our clients to define service goals, manage expectations, and to ensure alignment with their business objectives.• coordinate release management operations, with traditional quality gates and DevOps CI/CD tooling, test automation, code review, Smoke tests, improving the usability of CI/CD pipelines and ISO industry standards of practice• Analyze test results, identify root causes of issues, provide recommendations for optimization, and run defect remediations• Recommend prioritization of issues with the team, for future and current development while honoring the Business vision, milestones, and objectives• Maintain clear, consistent reporting and communication styles that are adaptable to your audience, respecting their need for information that addresses current and future business requirements Required qualifications to be successful in this role: The QA Manager has experience previously leading a QA team. The Team’s you have led can write code with skill and intuitiveness, designing and developing complex Test scenarios and cases with automation software. Automated Test suites would include functional or non‐functional test types and deploy across multiple systems. They have the experience to propose the right programming languages and the most suitable tools:• Thorough understanding of QA methodologies, life cycle, and processes with demonstrated experience leading a team executing under a quality assurance methodology• Strong software development fundamentals including automated testing, source control, continuous integration in addition to continuous delivery and/or deployment• Can rapidly automate tests, as well as perform extensive QA business analysis QA testing and test strategies• Familiarity with streaming platforms (real-time data on a massive scale, like Confluent Kafka)• Experience working with test-driven development (TDD) or Behavior Driven Development (BDD) frameworks/methodologies (SpecFlow, Serenity)Technical skills:• UI Test Automation (Selenium)• BDD (Cucumber, Cucumber-JVM, Cucumber.js, Gherkin)• REST API test automation (REST Assured, SOAP UI etc.)• Scripting (Shell, Python, Java)• Practical use of cloud technologies such as AWS and Azure• Database (SQL - writing basic queries to validate data etc.)• Test management tools (JIRA, Confluence, ServiceNow, HP QC etc.)• Test scenarios and test case writing• DevOps (CI/CD pipeline basics using JenkinsNice to Have:• Knowledge of quality engineering and the deployment of solutions for retail back-office systems and applications that support Planning, Merchandising, Master Data Management, Analytics & Data science to assist in product creation• Programming (Java or .NET)• Document management (Confluence, Share point etc.)• Cloud deployment tools (AWS, Azure or GCP - Basic knowledge of EC2, CloudFormation etc.)• Cloud data management (AWS S3, RDS etc.)Education and Certifications:• Bachelor’s degree in computer science/engineering or equivalent, and/or strong in computer science fundamentals of algorithm design, programming constructs, problem-solving, US principles, etc.• 12+ years of strong, demonstrable experience working as a Quality engineer or SDET in a project environment• Certifications: ITIL 4, ITSQB CTAL with Agile, Automation and/or Quality Management, Certified SAFe practitionerCGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to skill set level, geographic market, experience and training, and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range in British Columbia is $65,000 - $150,000.#LI-ST3 Skills: Application DevelopmentCloud ComputingDocument ManagementLeadershipProject ManagementQuality ManagementSoftware TestingTest ManagementTest Planning & Implementation What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Lead a Brilliant Career. Bring your authentic self to work everyday, and help our customers express themselves, style their home, and live their life in a way that reflects who they truly are. As a brand, we celebrate the differences that make each and every one of us unique because we believe that people shouldn't fit archetypes. So why should your career be anything less than extraordinary? What to Expect: As the Visual Merchandising & Operations Manager, you drive sales and profit by leading and executing strategies through compelling merchandise execution and impactful visual presentations, from receipt of product to ensuring the product is floor ready for customer purchase. This role reports to the General Manager, and is a developmental step to the Assistant/General Manager positions, or other opportunities throughout the company. Desired Traits: People Leader & Developer - You are passionate about training, coaching and developing associates on merchandise placement, execution and style. You lead and manage a team to meet or exceed expectations, and work together on potential solutions to problems in order to drive day-to-day operations of the business. Collaborator - You actively seek and share best practice photos and actions with your peers throughout the company. You communicate and collaborate with cross-functional leaders and associates to support receipt flow, placement, stockroom management and back of house operational excellence. You are well versed in building and leveraging your relationships with vendors and other business partners to support the store. Strategic Thinker - You drive sales and profit results by leading and executing strategies and appropriately planning, prioritizing, and executing workload from back of the house to the selling floor (includes pricing, signing, visual, merchandise and event execution). You have a talent for translating optimal merchandise execution standards and expectations to the store. Creative Thinker - You are skilled at inspiring fashion and style through compelling merchandise presentation and visual statements. You find joy in leading mannequin and trend presentations that inspire customers to discover their personal style and live a colourful life. Brand Ambassador - Through visual merchandising and operational excellence (store mark-downs, return to vendors, transfers and marketplace returns), you are able to optimize the customer experience and delivery, making Hudson’s Bay a prime shopping destination. What You Will Bring to the Team: ● Proven retail management experience. ● Experience with Return to Vendor, Transfers, Markdowns, Mark ups, Productivity in regard to receiving of Merchandise and placement. ● If required, ability to lift/move up to 50lbs, including reaching, crouching and climbing ladders. ● Ability to work a flexible schedule, including day, evening, weekends, and/or holidays. ● Comfortability working with various technologies pertaining to an omni-channel environment. What’s in it For You? ● A people-focused culture of belonging where Reconciliation & Inclusion are integral to what we do ● Employee Resource Groups that offer a unique opportunity to connect with diverse colleagues ● Leadership coaching and development opportunities at all levels ● Benefits package inclusive of parental leave top up, retirement savings, “Living Well” Program, and more ● A generous Associate discount of up to 40% off of top brands The Fabric of Hudson’s Bay Hudson's Bay has established a reputation for quality and style through an unrivaled assortment of products and categories including fashion, home, beauty, food concepts, and more. Hudson's Bay operates under the HBC brand portfolio. Founded in 1670, HBC is North America's oldest company. Hudson’s Bay helps Canadians live their best style of life by operating thebay.com featuring Marketplace, one of the largest premium life & style digital platforms in Canada, with a seamless connection to a network of Hudson’s Bay stores from coast to coast. At Hudson’s Bay, smart, high-performing team members will challenge you to learn and grow every day. We value ambitious work and great ideas grounded in data and insights. We strive everyday to provide our customers with an experience they will value with our products, services and dedication towards adapting to the ever changing environment of retail. This role will actively support our DE&I framework by identifying opportunities to increase and promote diversity in our teams, products and brands. They will lead with inclusion to nurture our OneTeam culture by removing barriers for our Associates and communities. We’d love for you to join us in our mission to help Canadians live their best style of life! Stay connected with us on Instagram, Facebook, Twitter, TikTok, and LinkedIn. Thank you for your interest In Hudson’s Bay. We look forward to reviewing your application. We are on an ever-evolving journey to create a culture of inclusion, where we celebrate diverse perspectives, create exciting opportunities and eliminate barriers so each associate can have a sense of belonging, while reimagining the future of retail. Part of this responsibility is to reconcile our past and advance racial equity and inclusion at work and in Canada. We welcome applications from talent regardless of age, ancestry, citizenship, colour, disability, ethnicity, family status, gender assigned at birth, gender identity, marital status, place of origin, race, sexual orientation, spiritual beliefs, or any other characteristic protected by human rights legislation. As an equal opportunity employer, Hudson’s Bay is committed to providing you with a barrier-free, inclusive and accessible workplace to lead a brilliant career. If you need accommodations throughout the recruitment process, please let us know.

Lead a Brilliant Career. Bring your authentic self to work everyday, and help our customers express themselves, style their home, and live their life in a way that reflects who they truly are. As a brand, we celebrate the differences that make each and every one of us unique because we believe that people shouldn't fit archetypes.So why should your career be anything less than extraordinary? What’s in it For You? A people-focused culture of belonging where Reconciliation & Inclusion are integral to what we do Employee Resource Groups that offer a unique opportunity to connect with diverse colleagues Leadership coaching and development opportunities at all levels Benefits package inclusive of parental leave top up, retirement savings, “Living Well” Program, and more A generous Associate discount of up to 40% off of top brands What to Expect: As the Visual Merchandising & Operations Manager, you drive sales and profit by leading and executing strategies through compelling merchandise execution and impactful visual presentations, from receipt of product to ensuring the product is floor ready for customer purchase. This role reports to the General Manager, and is a developmental step to the Assistant/General Manager positions, or other opportunities throughout the company. Desired Traits: People Leader & Developer - You are passionate about training, coaching and developing associates on merchandise placement, execution and style. You lead and manage a team to meet or exceed expectations, and work together on potential solutions to problems in order to drive day-to-day operations of the business. Collaborator - You actively seek and share best practice photos and actions with your peers throughout the company. You communicate and collaborate with cross-functional leaders and associates to support receipt flow, placement, stockroom management and back of house operational excellence. You are well versed in building and leveraging your relationships with vendors and other business partners to support the store. Strategic Thinker - You drive sales and profit results by leading and executing strategies and appropriately planning, prioritizing, and executing workload from back of the house to the selling floor (includes pricing, signing, visual, merchandise and event execution). You have a talent for translating optimal merchandise execution standards and expectations to the store. Creative Thinker - You are skilled at inspiring fashion and style through compelling merchandise presentation and visual statements. You find joy in leading mannequin and trend presentations that inspire customers to discover their personal style and live a colourful life. Brand Ambassador - Through visual merchandising and operational excellence (store mark-downs, return to vendors, transfers and marketplace returns), you are able to optimize the customer experience and delivery, making Hudson’s Bay a prime shopping destination. What You Will Bring to the Team: Proven retail management experience. Experience with Return to Vendor, Transfers, Markdowns, Mark ups, Productivity in regard to receiving of Merchandise and placement. If required, ability to lift/move up to 50lbs, including reaching, crouching and climbing ladders. Ability to work a flexible schedule, including day, evening, weekends, and/or holidays. Comfortability working with various technologies pertaining to an omni-channel environment. The Fabric of Hudson’s Bay Hudson's Bay has established a reputation for quality and style through an unrivaled assortment of products and categories including fashion, home, beauty, food concepts, and more. Hudson's Bay operates under the HBC brand portfolio. Founded in 1670, HBC is North America's oldest company. Hudson’s Bay helps Canadians live their best style of life by operating thebay.com featuring Marketplace, one of the largest premium life & style digital platforms in Canada, with a seamless connection to a network of Hudson’s Bay stores from coast to coast. At Hudson’s Bay, smart, high-performing team members will challenge you to learn and grow every day. We value ambitious work and great ideas grounded in data and insights. We strive everyday to provide our customers with an experience they will value with our products, services and dedication towards adapting to the ever changing environment of retail. This role will actively support our DE&I framework by identifying opportunities to increase and promote diversity in our teams, products and brands. They will lead with inclusion to nurture our OneTeam culture by removing barriers for our Associates and communities. We’d love for you to join us in our mission to help Canadians live their best style of life! Stay connected with us on Instagram, Facebook, Twitter, TikTok, and LinkedIn. Thank you for your interest In Hudson’s Bay. We look forward to reviewing your application. We are on an ever-evolving journey to create a culture of inclusion, where we celebrate diverse perspectives, create exciting opportunities and eliminate barriers so each associate can have a sense of belonging, while reimagining the future of retail. Part of this responsibility is to reconcile our past and advance racial equity and inclusion at work and in Canada. We welcome applications from talent regardless of age, ancestry, citizenship, colour, disability, ethnicity, family status, gender assigned at birth, gender identity, marital status, place of origin, race, sexual orientation, spiritual beliefs, or any other characteristic protected by human rights legislation. As an equal opportunity employer, Hudson’s Bay is committed to providing you with a barrier-free, inclusive and accessible workplace to lead a brilliant career. If you need accommodations throughout the recruitment process, please let us know.

OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. KPMG is a leading global professional services firm providing Advisory, Audit, and Tax services. We are dedicated to helping our clients harness the power of technology and innovation to achieve their business goals. As part of our commitment to excellence, we are seeking an experienced and dynamic individual to join our team as an Artificial Intelligence (AI) Manager service Advisory As an AI Manager, you will play a crucial role in driving growth initiatives within our Regions West Advisory Services practice. You will be responsible for engaging with clients, understanding their needs, and leveraging your expertise in AI as well as KPMG's leading AI products and services to deliver innovative solutions that enhance their business operations. This role requires a hands-on approach to working with clients to optimize their use of AI, strong client communication skills, and a deep understanding of leveraging data perspectives to drive impactful outcomes. What you will do Act as a trusted advisor to clients, understanding their business challenges and objectives. Collaborate with clients to identify opportunities for applying AI solutions to improve business processes and outcomes. Assisting clients understand AI systems capabilities, limitations and risks as they evolve. Develop and implement AI strategies that align with clients' business goals and objectives. Lead the design and implementation of AI systems, ensuring they are practical, scalable, and deliver measurable value. Assist clients in optimizing the use of embedded AI tools within existing technology systems. Foster a collaborative and innovative team culture, driving continuous improvement and knowledge sharing. Drive growth activities by identifying new business opportunities and expanding existing client relationships. Contribute to the development of AI service offerings, staying abreast of industry trends and advancements. Utilize a data-driven perspective to inform AI strategies and solutions. Ensure the effective collection, analysis, and interpretation of data to drive business insights and recommendations. Help organizations understand the impacts of relevant AI legislation and regulations as well as internal practices and controls to develop and use AI systems responsibly. What you bring to the role Bachelor's or Master's degree in a relevant field (Computer Science, Data Science, AI, Business, Management Information Systems etc.). 6-8 years of experience in of digital transformation or implementing technology solutions which includes prior experience with AI system development or implementation. Experience in translating technical requirements into client solutions. Knowledge of AI techniques and approaches, including understanding necessary conditions to apply them effectively to solve real-world problems. Demonstrated experience in developing and executing AI strategies for business growth. Strong leadership and managerial skills, with the ability to lead and inspire a team. Knowledge of commonly used AI tools, technologies and frameworks Excellent communication and interpersonal skills, with the ability to effectively engage with clients and internal stakeholders. Knowledge and experience with applying AI within one of the following industries to drive business value is considered an asset: energy, agriculture, manufacturing, public sector/government, construction and engineering, retail. KPMG individuals Deliver Impact | Seek Growth | Inspire Trust and understand that a diverse workforce enables us to deepen relationships and strengthen our business. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .

Full Job DescriptionOtto’s Ottawa is the National Capital Region’s premier automotive group, comprised of Otto's BMW, Canada's original BMW dealer; Otto’s Subaru, Canada’s #1 leader in Subaru sales, service and parts; and Otto’s Collision Centre, the BMW flagship center for Eastern Canada. We offer an industry-leading salary, premium health benefit package and pension.We are looking to add a qualified Parts Manager with a minimum of 5 years of experience in the Parts department of a BMW or other German manufacturer dealership setting and a minimum of 3 years of experience in a management position. The candidate will be responsible for managing the Parts department and the candidate shall have automotive parts experience, vendor experience, and the ability to excel in a high-volume, luxury brand dealership.General responsibilities• Responsible for parts service in terms of parts inventory turnover, operating results, availability, and parts department profitability, through attainment of sales objectives in individual parts areas such as Genuine Parts, Accessories, Lifestyle/Boutique, etc. as well as monitoring sales to the workshop, retail customers, new car department, pre-owned car department, and wholesale;• Responsible for employment, motivation and training of Parts Department personnel; determines the training required by personnel in the department; proposes personnel for training courses held by Manufacturer;• Responsible for compiling up-to-date plans and reporting regularly to business management and Manufacturer;• Responsible for adequate parts, accessories and lifestyle advertising and promotion;• Compiles the annual parts plan (sales and purchasing plan), and following approval of the plan by management, assumes responsibility for implementing the plan in the respective year of business;• Supervises the development of turnover on the basis of a monthly objective/actual comparison; conducts analyses to determine the reasons for deviations and takes measures to adjust targets; resolves increase of targets, corrections, and re-allocation of duties should this be required to secure own sales and purchases from the manufacturer;• Ensures Inventory Management system is maintaining correct stock levels to ensure highest possible level of customer satisfaction;Requirements• Strong people management and leadership skills, be motivational, supportive, assertive and decisive• Ability to supervise department staff• Reynolds and Reynolds knowledge is a plus• BMW ETK Software (ETK/EPC, SGATE) knowledge is a plus• Strong organizational and time management skills• High level of understanding of the inventory levels, parts turnover, and budget benchmarks• Proficient in Microsoft Office• Knowledge and understanding of the overall functioning of the Parts department and the day-to-day operations of the parts department• Effective communication skills in both verbal and written• Great attitude with a high-energy personality• Mechanical knowledge/aptitude and the ability to convey technical information to customers when providing service• Self-starter and self-motivated• Ability to work well with others• Ability to prepare statistical data and reports• Ability to set clear goals and targets for teams and individuals, train, coach and develop staff• Business planning and forecasting department’s performanceWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment. If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today.LanguagesEnglishEducationSecondary (high) school graduation College or university certificate/diploma/degree or equivalent experience in a technical, automotive or business filedExperience• Parts experience in automotive dealership (BMW or another German manufacturer): 5 years (required)• Parts management: 3 years (required)Job TypeFull-time, PermanentSalary$85,000 - $115,000Benefits• Dental care• Extended health care• RRSP match• Vision careHiring InsightsHiring 1 candidate for this roleHow to ApplyShould the above interest you, please send us your resume today.Fax: (613) 725 1388Email: p . salehi @ bmwottos . ca

Application Deadline: 04/14/2024Address:33 Dundas Street WestWe're focused on building solutions that help our customers make real financial progress with differentiated products, services, offers and experiences and you could be part of it. Drawing from a foundational understanding of customer behaviour and expectations, you will help design, develop, and launch new products and services that deliver leading experiences for our customers and in turn, new revenue for the business. As Manager, Everyday Banking Program Delivery, you will bring a diverse set of solutions to market by leading the end-to-end build in collaboration with a broad cross-functional team. Key Accountabilities:Banking and Product Domain Expertise Understands 'multi-channel' retail banking and how products present opportunities to transform (e.g., industry, customer expectations, regulatory shifts, technology shifts, competitor shifts)Participates in and evaluates customer / consumer insights and channel information, market research and competitive analysis associated with assigned programs, products/servicesRecommends self serve and assisted channel solutions for a portfolio of banking products based on analysis of opportunities, issues and implications for the businessDesigns, develops, and launches new or enhanced products and services end to end through the program delivery lifecycleCustomer Experience (Multi-channel) Leverages a deep understanding of the customer to drive problem definition spaceUnderstands principles of design thinking and how to interpret qualitative and quantitative feedback and how it informs designUses data and design principles within a design system frameworkPrioritizes according to customer needs in design solutionsStrategic Planning Assists in the development of strategic plansIdentifies emerging issues and trends to support decision-makingAble to define goals, the path to achieve goals and the trade-offs implied by those choicesForesees the long-range consequences or implications of different optionsGrooms a 'backlog' with the strategy in mind; can connect work to the broader strategic priorities of the company (LOB strategies; channel strategies)Ability to explain a 'backlog' within a strategic framework; able to defend choices and explain whyTechnical System Depth / Expertise Provides recommendations on products in the context of the delivery lifecycle (e.g., SDLC)Maintains current knowledge of core product systems and enabling technology architecture, including market trends and the evolution of technologyHas a working understanding of the solution design and internal system constraintsProvides specialized consulting, analytical and some technical supportLeading Cross-Functional Teams Able to lead through influence in partnership with stakeholders to drive an outcomeAble to mobilize a team through empowermentBrings a track record of delivery of high-impact product / service experiencesManages vendor relationships and external partnershipsData Driven Decision-Making Monitors key product performance and growth metrics to identify trends and potential actionsUses data to drive prioritization / 'backlog' decisions and able to articulate value to customer and the BankBreaks down strategic problems, and analyses data and information to provide customer experience insights and recommendationsInforms business cases and assists with strategic roadmaps for banking products and services, including project and budget approvalsStakeholder Management Delivers clear, effective communication and takes responsibility for understanding othersFosters co-operation, collaboration, and communication to facilitate consensus and accomplish tasksWorks with partners to smoothly manage and sustain change as new solutions are deliveredRisk Management Able to effectively partner with Corporate Support Areas to effectively manage risk in Waterfall and Agile frameworksChallenges assumptions in risk decisions and ways of workingHelps to define and ensure risk management controls and processes are implementedLeads the definition and implementation of solution requirements to ensure they accurately reflect business requirements and systems functionalityQualifications:Knowledge Prior experience developing and delivering high-impact product / service experiencesPrior business and product management experience including product design, profit/loss, functionality, industry and regulatory requirementsIn-depth retail banking environmental awareness / understanding with a multi-channel lens, particularly digital & emergingUnderstanding of core product systems and enabling technology architecture; the evolution of technology Understanding of principles of design thinking and how to interpret qualitative and quantitative feedback and how it informs design Analytical and financial acumen to develop fact-based business cases and inform decision makingExperience leading and delivering complex projects within tight timelines using both waterfall and agile frameworksStrong external focus with ability to synthesize trends and keep pace in highly changing retail banking businessSkills Strong collaborator who is not afraid to speak up Exceptional communications skills - both written and verbal Drives results Customer-first mindset Ability to influence without direct authority Comfortable with ambiguity Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 04/29/2024Address:33 Dundas Street WestLead the E2E design/ideation, development, management, and implementation of assigned strategic projects in Canadian Personal and Business Banking with a focus on transformation of the Branch Channel by providing innovative digital solutions which help improve customer and employee experience while resulting in business goals such as revenue generation and cost reduction. Works across BMO to deliver specific project/program business results in alignment with overall group goals.Acts as a trusted advisor to assigned business group.Researches industry trends on the evolution of sales and service models within financial services industry and identifies innovation/optimization opportunities.Influences and negotiates to achieve business objectives.Assists in the development of strategic plans.Identifies emerging issues and trends to inform decision-making.Participates in implementation of strategic initiatives within group and across BMO by partnering with various internal & external stakeholders as required; complexity of initiatives may vary and usually involve multiple stakeholders across the enterprise.Acts as a relationship manager on assigned projects/programs and ensures alignment to overall enterprise and group goals.Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.Participates in project/program design and provides advice & subject matter expertise to achieve required business results.Conducts analysis required to inform strategic recommendations and considers the "big picture" when assessing whether or not a course of action is advisable in terms of the group and enterprise goals.Collaborates with internal & external stakeholders to provide business context in the design, develop and implementation of programs & solutions.May network with industry contacts to gather and identify competitive insights and best practices.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Monitors and tracks performance and addresses any issues.Identifies enablers and key issues prior to and during implementation, raises issues with stakeholders and offers solutions to resolve issues or risks that jeopardize delivery.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Retail banking knowledge/experience AND/OR strategy consulting experience requiredDeep knowledge and technical proficiency gained through extensive education and business experience.Branch experience/knowledge is a plus.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 04/25/2024Address:3190 boul St-CharlesGuides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.Coordinates service requests and problem resolution processes to ensure accurate completion and follow-up that meets or exceeds customer expectations, or escalates for resolution.Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.Supports the Bank's community involvement and participates in community activities.Resolves customer related issues using knowledge of bank services, products, and processes.Fulfills sales and service activities for the customer in accordance with approved procedures.Provides input into area business and market plans to optimize new and existing business opportunities within the community.Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.Reviews results and performance measures against plans and standards (e.g. sales targets, service targets, referral targets) to address gaps and develop plans.Analyzes data and information to provide insights and recommendations.Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.Manages transactional outcomes for customer calls or defers to appropriate internal business groups.Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.Builds effective relationships with internal/external stakeholders.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with all legal and regulatory requirements for the jurisdiction.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.1-3 years of banking or customer service/sales or equivalent experience.Previous supervisory or management experience - preferred.General knowledge of retail banking products and services.General knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.Working knowledge of competitive marketplace and trends in product offerings.Working knowledge of branch operational processes and policies.Working knowledge of branch technologies, processes, and performance metrics.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:5Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 04/17/2024Address: 111 Ilsley St, Suite 100Job Family Group:Retail Banking Sales & ServiceGuides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.Contributes to the achievement of business objectives by conducting sales calls, establishing a personal referral network, and other business development activities.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.Conducts cold calls to prospective customers to develop new customer relationships.Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.Supports the Bank's community involvement and participates in community activities.Maintains a high-touch relationship with key branch customers and prospects within the market.Resolves customer related issues using knowledge of bank services, products, and processes.Fulfills sales and service activities for the customer in accordance with approved procedures.Builds the business plan for the branch.Influences and negotiates to achieve business objectives.Identifies emerging issues and trends to inform decision-making.Implements, reviews, and revises work plans.Helps determine business priorities and best sequence for execution of business/group strategy.Conducts independent analysis and assessment to resolve strategic issues.Ensures alignment between stakeholders.Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Communicates goals, plans, and assignments to achieve financial and customer service goals.Leads the implementation of new programs, products and processes within the branch.Coordinates the implementation of national and regional sales and service initiatives.Monitors the service request and problem resolution processes for adherence to national standards.Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.Plans and controls unit operating expenses in accordance with forecasts.Manages transactional outcomes for customer calls or defers to appropriate internal business groups.Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.Builds effective relationships with internal/external stakeholders.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with all legal and regulatory requirements for the jurisdiction.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed. Qualifications:Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Previous supervisory or management experience - preferred.In-depth knowledge of retail banking products and services.Advanced knowledge of competitive marketplace and trends in product offerings.Working knowledge of branch operational processes and policies.Working knowledge of branch technologies, processes, and performance metrics.Working knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Compensation and Benefits:$51,800.00 - $96,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Player Experience Manager Location: Vancouver, BC, CA Job Function: Facilities and Technical BCLC exists to generate win-wins for the greater good. For our people, our players, our communities, our industry, and our planet. Lottery | Casino | Sports Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world. We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet. Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition. We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC. For those who prefer working in a community with others, we have two beautiful offices in convenient locations: 2940 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops This is a Permanent, Full Time opportunity Expected Salary Range: $101,122.00 - $126,403.00 - $158,003.00 Our typical hiring range will be +/- 5% of the midpoint shown above Factors influencing this decision include qualifications and market conditions for the role The Company For over three decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.6 billion in net income to the Province of B.C. to support First Nations, local host governments, health care, education and community programs across the province. Job Summary: The Player Experience (PX) Manager holds a crucial leadership position in driving player experience and advancing BCLC's vision of becoming a player-centric organization. Serving in a client management role, they act as a vital liaison between BCLC's Player Experience function (PX, UX and Research) and Line of Business (LOB) leaders, facilitating both strategic initiatives and core operations. They play a pivotal role in promoting PX throughout the organization by incorporating player empathy, design thinking methodologies, and collaborative approaches into BCLC's experience design processes. They promote collaboration by actively sharing insights, concepts, frameworks, and best practices related to customer experience management to enhance BCLC's capability development. Key Accountabilities: Relationship Building: Cultivate and maintain strong relationships with key client roles within the LOB, fostering collaboration and alignment. Alignment and Support: Understand LOB strategies and roadmaps to ensure alignment with PX department priorities, advocating for player data and user-centric design integration. End-to-End Design Oversight: Oversee the complete design process, acting as a project manager to ensure the execution of key PX artifacts outlined in the design process. Escalation Point: Serve as an escalation point for challenges encountered by designers, analysts, or leaders during the delivery of PX artifacts, collaborating with LOB partners for resolution. Workshop Facilitation: Plan and facilitate design workshops in partnership with UX, Research, and other stakeholders during projects to drive collaboration and innovation. Player Insights: Develop a deep understanding of players and the insights collected about them, providing input and guidance to LOB partners. LOB Awareness: Stay informed about the drivers and challenges within the LOB, as well as key consumer and industry trends impacting players. Pain Point Identification: Identify player pain points and opportunities across player journeys in supported LOBs, ensuring understanding by LOB partners. Voice of Customer (VOC) Program: Contribute to the design of the VOC program for specific LOBs, leveraging insights to drive improvements. Visibility into UX and Research Work: Maintain awareness of UX and research work supported by the PX function for LOBs, ensuring alignment with strategic objectives. Player Insights in Meetings: Participate in LOB meetings, providing player insights and perspectives to teams supporting the delivery of Player Experience. Leadership in Cultural Initiatives: Play a leadership role in planning internal events and team training aimed at building a player-centric culture within the PX department (e.g., symposiums, player appreciation events, CX training, etc.). Minimum Required Qualifications: Education and Experience A Bachelor's degree in a related discipline; 5-7 years of related experience in customer experience management, design, research, product management, leadership, change management An equivalent combination of education and/or experience may be considered. Technical Requirements: Strong client management and relationship-building skills. Project management experience, particularly in design processes. Excellent communication and facilitation abilities. Analytical mindset with a focus on player insights and data. Understanding of UX design principles and research methodologies. Strategic thinking with the ability to align initiatives with business goals. Leadership qualities to drive cultural initiatives and team development. Solid business acumen that includes literacy in areas of customer strategy, development customer experience management, product management, finance, research, and operations. Solid knowledge of BCLC business portfolio as well as knowledge of stakeholders within BCLC is an asset Strong communication skills and the ability to explain complex information in an effective manner. Demonstrates strong presentation and data visualization skills; Certifications in customer experience management, product management and or design thinking an asset. Excellent interpersonal skills; Ability to act on own initiative, exercise sound judgment and prioritize tasks with the experience and confidence to know when to ask for support; Ability to work with a high degree of accuracy and attention to detail. What's in it for you Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week Professional development including education/certification sponsorship, in house leadership cohorts, LinkedIn Learning See all our rewards here However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience. We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong . Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out ! Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more ! If you require accommodation so you can be at your best in the interview, please let us know: [email protected] . All candidates must be at least 19 years of age and legally eligible to work in Canada

Lead a Brilliant Career. Bring your authentic self to work everyday, and help our customers express themselves, style their home, and live their life in a way that reflects who they truly are. As a brand, we celebrate the differences that make each and every one of us unique because we believe that people shouldn't fit archetypes.So why should your career be anything less than extraordinary? What’s in it For You? A people-focused culture of belonging where Reconciliation & Inclusion are integral to what we do Employee Resource Groups that offer a unique opportunity to connect with diverse colleagues Leadership coaching and development opportunities at all levels Benefits package inclusive of parental leave top up, retirement savings, “Living Well” Program, and more A generous Associate discount of up to 40% off of top brands What to Expect: As the Visual Merchandising & Operations Manager, you drive sales and profit by leading and executing strategies through compelling merchandise execution and impactful visual presentations, from receipt of product to ensuring the product is floor ready for customer purchase. This role reports to the General Manager, and is a developmental step to the Assistant/General Manager positions, or other opportunities throughout the company. Desired Traits: People Leader & Developer - You are passionate about training, coaching and developing associates on merchandise placement, execution and style. You lead and manage a team to meet or exceed expectations, and work together on potential solutions to problems in order to drive day-to-day operations of the business. Collaborator - You actively seek and share best practice photos and actions with your peers throughout the company. You communicate and collaborate with cross-functional leaders and associates to support receipt flow, placement, stockroom management and back of house operational excellence. You are well versed in building and leveraging your relationships with vendors and other business partners to support the store. Strategic Thinker - You drive sales and profit results by leading and executing strategies and appropriately planning, prioritizing, and executing workload from back of the house to the selling floor (includes pricing, signing, visual, merchandise and event execution). You have a talent for translating optimal merchandise execution standards and expectations to the store. Creative Thinker - You are skilled at inspiring fashion and style through compelling merchandise presentation and visual statements. You find joy in leading mannequin and trend presentations that inspire customers to discover their personal style and live a colourful life. Brand Ambassador - Through visual merchandising and operational excellence (store mark-downs, return to vendors, transfers and marketplace returns), you are able to optimize the customer experience and delivery, making Hudson’s Bay a prime shopping destination. What You Will Bring to the Team: Proven retail management experience. Experience with Return to Vendor, Transfers, Markdowns, Mark ups. Productivity in regard to receiving of Merchandise and placement. If required, ability to lift/move up to 50lbs, including reaching, crouching and climbing ladders. Ability to work a flexible schedule, including day, evening, weekends, and/or holidays. Comfortability working with various technologies pertaining to an omni-channel environment. The Fabric of Hudson’s BayHudson's Bay has established a reputation for quality and style through an unrivaled assortment of products and categories including fashion, home, beauty, food concepts, and more. Hudson's Bay operates under the HBC brand portfolio. Founded in 1670, HBC is North America's oldest company. Hudson’s Bay helps Canadians live their best style of life by operating thebay.com featuring Marketplace, one of the largest premium life & style digital platforms in Canada, with a seamless connection to a network of Hudson’s Bay stores from coast to coast. At Hudson’s Bay, smart, high-performing team members will challenge you to learn and grow every day. We value ambitious work and great ideas grounded in data and insights. We strive everyday to provide our customers with an experience they will value with our products, services and dedication towards adapting to the ever changing environment of retail. This role will actively support our DE&I framework by identifying opportunities to increase and promote diversity in our teams, products and brands. They will lead with inclusion to nurture our OneTeam culture by removing barriers for our Associates and communities. We’d love for you to join us in our mission to help Canadians live their best style of life! Stay connected with us on Instagram, Facebook, Twitter, TikTok, and LinkedIn. Thank you for your interest In Hudson’s Bay. We look forward to reviewing your application. We are on an ever-evolving journey to create a culture of inclusion, where we celebrate diverse perspectives, create exciting opportunities and eliminate barriers so each associate can have a sense of belonging, while reimagining the future of retail. Part of this responsibility is to reconcile our past and advance racial equity and inclusion at work and in Canada. We welcome applications from talent regardless of age, ancestry, citizenship, colour, disability, ethnicity, family status, gender assigned at birth, gender identity, marital status, place of origin, race, sexual orientation, spiritual beliefs, or any other characteristic protected by human rights legislation. As an equal opportunity employer, Hudson’s Bay is committed to providing you with a barrier-free, inclusive and accessible workplace to lead a brilliant career. If you need accommodations throughout the recruitment process, please let us know.

Sales Manager - OntarioOntario, Canada Req #279Thursday, April 11, 2024Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award winning team!We provide our employees with the following tools and resources to be successful: Company paid cell phone Paid vacation Outstanding benefits package (Medical and Dental, plus much more!) Pension Plan with match Competitive wages Responsibilities :As the Ontario Sales Manager, you will be responsible for leading and managing the sales team to achieve unit sales target, revenue, overall GP and drive business growth. This role involves developing and implementing effective sales strategies, overseeing day to day sales activity and fostering a high-performance culture within the sales team. Strategic Planning: Develop and execute strategic sales plans and exceed company Sales targets. Analyze market trends and competitor activities to identify new opportunities for business growth. Collaborate with the VP of Sales to align sales strategies with overall company objectives. Team Leadership: Set clear performance expectations and provide ongoing coaching and feedback. Recruit, train and manage a high-performing sales team. Foster a positive and collaborative team culture to enhance productivity and job satisfaction. Sales Performance: Oversee the day to performance of the sales team. Monitor and analyze sales performance metrics to identify areas for improvement. i.e. prospecting, sales funnel etc. Implement and optimize sales process to maximize efficiency and effectiveness. Customer Relationship Management: Build and maintain strong relationships with key customers and partners. Collaborate with the marketing team to develop targeted campaigns and promotional strategies. Address customer concerns and ensure high levels of customer satisfaction. Forecasting and Reporting: Prepare monthly sales forecasts and reports for the VP of Sales Analyze sales data to identify trends and opportunities for improvement. Provide insights and recommendations to enhance sales performance. Training and Development: Communicate with our factory teams and corporate trainers to enhance the skills and knowledge of the sales team. Review with induvial sales reps their yearly business plan quarterly to ensure target alignment. Budget Management: Jointly with the VP of sales develop and manage the Ontario sales department budget. Monitor expenses and ensure cost effectiveness within the sales department. Collaboration: Collaborate with cross functional teams, including service centre, part centre, rental centre, marketing, finance and product development to achieve overall business objectives. Communicate effectively with the VP of sales to ensure alignment of sales goals and priorities. Other duties could be assigned as the position is developed. Qualifications: Bachelor's degree in Business Administration, Marketing or related field an asset but not necessary. Proven experience as a Sales Manager or in a similar role (Min.5-10 years' experience) Strong leadership and team management skills. Excellent communication and interpersonal abilities. Analytical and strategic thinking skills. Demonstrated ability to drive results and meet sales targets. About Alta:Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships.If you have a passion for excellence and are ready to make a difference within our organization, we're ready for you. Whether it's selling the world's-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a "Top Work Place USA", our employees across North America are committed to excellence. It's the Alta way.So, let's start the conversation. Click the link to apply and begin the journey of a lifetime.What We Look For:At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one's profession through additional training and learning.Other Opportunities at Alta:Please visit our careers page at altg.jobs to view other openings that may be of interest to you!Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact [email protected] immediatelyOther details Pay Type Salary