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Retail Manager, Sales and merchandising
Staples Canada, Hamilton, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do You will be responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results based on your sales strategy for a specific area of the store; maximizing sales, hunting for internal and external referral opportunities and connecting new and existing customers to all our channels to ensure the customers' working and learning goals are met. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. •Provide leadership and support the sales culture at the store, with a specific focus on your assigned area. •Own and nurture the customer experience. •Drive referral-based business development to grow sales and customer loyalty. •Provide team leadership through hiring, onboarding, learning & development, and coaching. •Manage costs and meet all operational and financial metrics. •As a leader in the store, you inspire your team by ensuring appropriate communication happens on a daily basis as well as by keeping them engaged and motivated to bring their best to work, every day. •You will lead, coach and manage the operational excellence and store standards for your departments. •Support loss prevention and compliance. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, your team, and our customers as a key priority. Some of what you need •3 years of Retail Management experience (or any other sector focused on customer experience) •Successful completion of high school & post-secondary education is preferred •Proven track record of achieving customer service excellence and sales results •Affinity with technology •Be a dynamic, inspiring partner to our customers and for our associates •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •We'll also ask you to work a variety of shifts including evenings and weekends. #bringyourpassion Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Retail Manager, Sales and merchandising
Staples Canada, Kitchener, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do You will be responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results based on your sales strategy for a specific area of the store; maximizing sales, hunting for internal and external referral opportunities and connecting new and existing customers to all our channels to ensure the customers' working and learning goals are met. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. •Provide leadership and support the sales culture at the store, with a specific focus on your assigned area. •Own and nurture the customer experience. •Drive referral-based business development to grow sales and customer loyalty. •Provide team leadership through hiring, onboarding, learning & development, and coaching. •Manage costs and meet all operational and financial metrics. •As a leader in the store, you inspire your team by ensuring appropriate communication happens on a daily basis as well as by keeping them engaged and motivated to bring their best to work, every day. •You will lead, coach and manage the operational excellence and store standards for your departments. •Support loss prevention and compliance. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, your team, and our customers as a key priority. Some of what you need •3 years of Retail Management experience (or any other sector focused on customer experience) •Successful completion of high school & post-secondary education is preferred •Proven track record of achieving customer service excellence and sales results •Affinity with technology •Be a dynamic, inspiring partner to our customers and for our associates •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •We'll also ask you to work a variety of shifts including evenings and weekends. #bringyourpassion Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Retail Manager, Sales and merchandising
Staples Canada, Sudbury, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do You will be responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results based on your sales strategy for a specific area of the store; maximizing sales, hunting for internal and external referral opportunities and connecting new and existing customers to all our channels to ensure the customers' working and learning goals are met. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. •Provide leadership and support the sales culture at the store, with a specific focus on your assigned area. •Own and nurture the customer experience. •Drive referral-based business development to grow sales and customer loyalty. •Provide team leadership through hiring, onboarding, learning & development, and coaching. •Manage costs and meet all operational and financial metrics. •As a leader in the store, you inspire your team by ensuring appropriate communication happens on a daily basis as well as by keeping them engaged and motivated to bring their best to work, every day. •You will lead, coach and manage the operational excellence and store standards for your departments. •Support loss prevention and compliance. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, your team, and our customers as a key priority. Some of what you need •3 years of Retail Management experience (or any other sector focused on customer experience) •Successful completion of high school & post-secondary education is preferred •Proven track record of achieving customer service excellence and sales results •Affinity with technology •Be a dynamic, inspiring partner to our customers and for our associates •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •We'll also ask you to work a variety of shifts including evenings and weekends. #bringyourpassion Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Retail Manager, Sales and merchandising
Staples Canada, Oakville, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do You will be responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results based on your sales strategy for a specific area of the store; maximizing sales, hunting for internal and external referral opportunities and connecting new and existing customers to all our channels to ensure the customers' working and learning goals are met. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. •Provide leadership and support the sales culture at the store, with a specific focus on your assigned area. •Own and nurture the customer experience. •Drive referral-based business development to grow sales and customer loyalty. •Provide team leadership through hiring, onboarding, learning & development, and coaching. •Manage costs and meet all operational and financial metrics. •As a leader in the store, you inspire your team by ensuring appropriate communication happens on a daily basis as well as by keeping them engaged and motivated to bring their best to work, every day. •You will lead, coach and manage the operational excellence and store standards for your departments. •Support loss prevention and compliance. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, your team, and our customers as a key priority. Some of what you need •3 years of Retail Management experience (or any other sector focused on customer experience) •Successful completion of high school & post-secondary education is preferred •Proven track record of achieving customer service excellence and sales results •Affinity with technology •Be a dynamic, inspiring partner to our customers and for our associates •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •We'll also ask you to work a variety of shifts including evenings and weekends. #bringyourpassion Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Retail Manager, Sales
Staples Canada, Charlottetown, PE
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Sales Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results based on your sales strategy; maximizing sales, hunting for internal and external referral opportunities and connecting new and existing customers to all our channels to ensure the customers' working and learning goals are met. You lead the sales team and are passionate about coaching, attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers, connect with them, demonstrate curiosity and build relationships; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. •Provide leadership and support the customer centric culture at the store. •Own and nurture the customer experience. •Drive referral-based business development to grow sales and customer loyalty. •Provide team leadership through hiring, onboarding, learning & development, and coaching. •Provide direct leadership of all store standards including merchandising, replenishment and omni-enterprise experience for our associates and customers. •Manage costs and meet all operational and financial metrics. •Ensure the store location is maintained to standard. •Operational excellence and customer experience are important aspects of your role. You will follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, your team, and our customers as a key priority. Some of what you need •3-5 years of Retail (senior) Management experience (or any other sector focused on customer experience) •Successful completion of high school & post-secondary education is preferred •Proven track record of achieving customer service excellence and sales results •Comfort with technology •Be a dynamic, inspiring partner to our customers and for our associates •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •Exposure to moderate levels of noise generated by the print equipment. •You are required to stand in a stationary position for periods of time. This would occur while working on various orders. •We'll also ask you to work a variety of shifts including evenings and weekends. #bringyourpassion Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Retail Manager, Services
Staples Canada, Toronto, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Services Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results through effective management and execution of the services areas in the store; cash, solutionshop (printing, digital marketing, shipping) and technology services. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. Specifically, you will: •Maximizes sales growth in the services area in the store solutionshop including cash, solutionshop, and technology services. •Manage the coordination and execution of services and maximize department productivity •Monitor store-use merchandise. •Provide team leadership through hiring, onboarding, coaching and development. •Provide cash support to associates at the checkout to ensure a positive customer experience. •Ensure general cleanliness for a positive customer and associate experience. •Responsible for the safe and proper use of all store equipment. •As a leader in the store, responsible for inspiring and engaging the team and ensuring effective 2-way communication •Lead, coach and manage the operational excellence and store standards for your departments. •Support asset protection initiatives and programs. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, your team, and our customers as a key priority. Some of what you need •3 years of Retail or Services Management experience (or any other sector focused on customer experience) •Successful completion of high school & post-secondary education is preferred •Proven track record of achieving customer service excellence and sales results •Comfort with technology •Be a dynamic, inspiring partner to our customers and for our associates •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •Exposure to moderate levels of noise generated by the print equipment. •You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. •We'll also ask you to work a variety of shifts including evenings and weekends. #bringyourpassion Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Retail Manager, Sales and merchandising
Staples Canada, Yellowknife, NT
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do You will be responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results based on your sales strategy for a specific area of the store; maximizing sales, hunting for internal and external referral opportunities and connecting new and existing customers to all our channels to ensure the customers' working and learning goals are met. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. •Provide leadership and support the sales culture at the store, with a specific focus on your assigned area. •Own and nurture the customer experience. •Drive referral-based business development to grow sales and customer loyalty. •Provide team leadership through hiring, onboarding, learning & development, and coaching. •Manage costs and meet all operational and financial metrics. •As a leader in the store, you inspire your team by ensuring appropriate communication happens on a daily basis as well as by keeping them engaged and motivated to bring their best to work, every day. •You will lead, coach and manage the operational excellence and store standards for your departments. •Support loss prevention and compliance. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, your team, and our customers as a key priority. Some of what you need •3 years of Retail Management experience (or any other sector focused on customer experience) •Successful completion of high school & post-secondary education is preferred •Proven track record of achieving customer service excellence and sales results •Affinity with technology •Be a dynamic, inspiring partner to our customers and for our associates •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •We'll also ask you to work a variety of shifts including evenings and weekends. #bringyourpassion Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Retail Manager, Services
Staples Canada, Sudbury, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Services Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results through effective management and execution of the services areas in the store; cash, solutionshop (printing, digital marketing, shipping) and technology services. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. Specifically, you will: •Maximizes sales growth in the services area in the store solutionshop including cash, solutionshop, and technology services. •Manage the coordination and execution of services and maximize department productivity •Monitor store-use merchandise. •Provide team leadership through hiring, onboarding, coaching and development. •Provide cash support to associates at the checkout to ensure a positive customer experience. •Ensure general cleanliness for a positive customer and associate experience. •Responsible for the safe and proper use of all store equipment. •As a leader in the store, responsible for inspiring and engaging the team and ensuring effective 2-way communication •Lead, coach and manage the operational excellence and store standards for your departments. •Support asset protection initiatives and programs. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, your team, and our customers as a key priority. Some of what you need •3 years of Retail or Services Management experience (or any other sector focused on customer experience) •Successful completion of high school & post-secondary education is preferred •Proven track record of achieving customer service excellence and sales results •Comfort with technology •Be a dynamic, inspiring partner to our customers and for our associates •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •Exposure to moderate levels of noise generated by the print equipment. •You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. •We'll also ask you to work a variety of shifts including evenings and weekends. #bringyourpassion Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Operations Manager - Retail Projects
Staples Canada, Richmond Hill, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Operations Manager - Retail Projects, you will manage retail process improvement projects and application implementation for store operations. You will also define the project's objectives and oversee quality control, risk management, and stakeholder expectations throughout its life cycle. You will be responsible for the general design, analysis and project management activities for medium to large complex process improvement projects including consulting with business units, determining and defining user needs and business requirements as well as developing detailed business and technical specifications, and Q&A documentation. This role will interface with end users to develop models, works with business analysts and developers to implement the system and handle project management duties . Specifically, you will: • Lead project team(s) and assumes day to day planning, management and control of application development and maintenance of a project(s), including the selection of methodologies, techniques and tools that are appropriate to the project(s). • Manage the day-to-day project activities of one or more unrelated complex projects or a mix of related projects with capital budgets ranging from $0 (internal resources only) to $1M+ • Manage project team, stakeholder, vendor, client and senior management relationships. • Manage and balance stakeholder expectations regarding the project schedule, cost, scope and identify and manage risk to these components. • Work closely with the business sponsors and users within various departments to understand their current and future application, system and process needs. • React quickly to scope change requests and implement sufficient change control monitoring within a project • Manage project financials to include compiling cost estimates into a forecast and monitor actual spend against budget. • Project manage and accountable for various department process initiatives by maintaining detailed project plans, assigning tasks, chairing project meetings and providing monthly project summaries. • Lead national process improvement steering committee and assist in managing project pipeline for retail process team. Provide priority and level of effort recommendation to Business Process Manager and execute agreed upon order of project/enhancement priorities Some of what you need • 5+ years of experience in management roles for large, complex IT or retail process-based projects with significant application development components, including a minimum of 5 years with responsibility for staffing, budgeting, scheduling and monitoring. • Bachelor's degree or equivalent experience required; Bachelor's Degree in IT operations, business, or related field and/or Master's Degree is an asset • PMP and/or Master's certification in Project management and/or Agile/Scrum certification is an asset • In depth knowledge of and ability to adapt project management practices • Demonstrated ability to analyze and improve complex processes • Strong financial acumen, with prior experience in creating "Level of Efforts" (LOE), Business Cases, and ROI assessments • Experience working in an Agile Environment an asset • Strong knowledge of enterprise retail applications such as AS400 and POS systems is preferred. • Strong working knowledge of MS Project, Project Server, Visio, SharePoint, MS Power Point • Prior experience managing and successfully executing projects with internal IT partnership • Curious • Approachable • Passionate • Solution finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • Office Environment (Hybrid - remote working and the office.) • Occasional travel within Canada may be required #bringyourpassion
Retail Manager, Services
Staples Canada, Kingston, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Services Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results through effective management and execution of the services areas in the store; cash, solutionshop (printing, digital marketing, shipping) and technology services. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. Specifically, you will: •Maximizes sales growth in the services area in the store solutionshop including cash, solutionshop, and technology services. •Manage the coordination and execution of services and maximize department productivity •Monitor store-use merchandise. •Provide team leadership through hiring, onboarding, coaching and development. •Provide cash support to associates at the checkout to ensure a positive customer experience. •Ensure general cleanliness for a positive customer and associate experience. •Responsible for the safe and proper use of all store equipment. •As a leader in the store, responsible for inspiring and engaging the team and ensuring effective 2-way communication •Lead, coach and manage the operational excellence and store standards for your departments. •Support asset protection initiatives and programs. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, your team, and our customers as a key priority. Some of what you need •3 years of Retail or Services Management experience (or any other sector focused on customer experience) •Successful completion of high school & post-secondary education is preferred •Proven track record of achieving customer service excellence and sales results •Comfort with technology •Be a dynamic, inspiring partner to our customers and for our associates •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •Exposure to moderate levels of noise generated by the print equipment. •You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. •We'll also ask you to work a variety of shifts including evenings and weekends. #bringyourpassion Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Retail Manager, Services
Staples Canada, Lloydminster, AB
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Services Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results through effective management and execution of the services areas in the store; cash, solutionshop (printing, digital marketing, shipping) and technology services. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. Specifically, you will: •Maximizes sales growth in the services area in the store solutionshop including cash, solutionshop, and technology services. •Manage the coordination and execution of services and maximize department productivity •Monitor store-use merchandise. •Provide team leadership through hiring, onboarding, coaching and development. •Provide cash support to associates at the checkout to ensure a positive customer experience. •Ensure general cleanliness for a positive customer and associate experience. •Responsible for the safe and proper use of all store equipment. •As a leader in the store, responsible for inspiring and engaging the team and ensuring effective 2-way communication •Lead, coach and manage the operational excellence and store standards for your departments. •Support asset protection initiatives and programs. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, your team, and our customers as a key priority. Some of what you need •3 years of Retail or Services Management experience (or any other sector focused on customer experience) •Successful completion of high school & post-secondary education is preferred •Proven track record of achieving customer service excellence and sales results •Comfort with technology •Be a dynamic, inspiring partner to our customers and for our associates •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •Exposure to moderate levels of noise generated by the print equipment. •You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. •We'll also ask you to work a variety of shifts including evenings and weekends. #bringyourpassion Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Retail Manager, Sales
Staples Canada, Halifax, NS
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Sales Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results based on your sales strategy; maximizing sales, hunting for internal and external referral opportunities and connecting new and existing customers to all our channels to ensure the customers' working and learning goals are met. You lead the sales team and are passionate about coaching, attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers, connect with them, demonstrate curiosity and build relationships; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. •Provide leadership and support the customer centric culture at the store. •Own and nurture the customer experience. •Drive referral-based business development to grow sales and customer loyalty. •Provide team leadership through hiring, onboarding, learning & development, and coaching. •Provide direct leadership of all store standards including merchandising, replenishment and omni-enterprise experience for our associates and customers. •Manage costs and meet all operational and financial metrics. •Ensure the store location is maintained to standard. •Operational excellence and customer experience are important aspects of your role. You will follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, your team, and our customers as a key priority. Some of what you need •3-5 years of Retail (senior) Management experience (or any other sector focused on customer experience) •Successful completion of high school & post-secondary education is preferred •Proven track record of achieving customer service excellence and sales results •Comfort with technology •Be a dynamic, inspiring partner to our customers and for our associates •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •Exposure to moderate levels of noise generated by the print equipment. •You are required to stand in a stationary position for periods of time. This would occur while working on various orders. •We'll also ask you to work a variety of shifts including evenings and weekends. #bringyourpassion Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Retail Manager, Sales and merchandising
Staples Canada, Vancouver, BC
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do You will be responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results based on your sales strategy for a specific area of the store; maximizing sales, hunting for internal and external referral opportunities and connecting new and existing customers to all our channels to ensure the customers' working and learning goals are met. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. •Provide leadership and support the sales culture at the store, with a specific focus on your assigned area. •Own and nurture the customer experience. •Drive referral-based business development to grow sales and customer loyalty. •Provide team leadership through hiring, onboarding, learning & development, and coaching. •Manage costs and meet all operational and financial metrics. •As a leader in the store, you inspire your team by ensuring appropriate communication happens on a daily basis as well as by keeping them engaged and motivated to bring their best to work, every day. •You will lead, coach and manage the operational excellence and store standards for your departments. •Support loss prevention and compliance. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, your team, and our customers as a key priority. Some of what you need •3 years of Retail Management experience (or any other sector focused on customer experience) •Successful completion of high school & post-secondary education is preferred •Proven track record of achieving customer service excellence and sales results •Affinity with technology •Be a dynamic, inspiring partner to our customers and for our associates •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •We'll also ask you to work a variety of shifts including evenings and weekends. #bringyourpassion Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Retail Manager, Sales
Staples Canada, Terrace, BC
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Sales Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results based on your sales strategy; maximizing sales, hunting for internal and external referral opportunities and connecting new and existing customers to all our channels to ensure the customers' working and learning goals are met. You lead the sales team and are passionate about coaching, attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers, connect with them, demonstrate curiosity and build relationships; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. •Provide leadership and support the customer centric culture at the store. •Own and nurture the customer experience. •Drive referral-based business development to grow sales and customer loyalty. •Provide team leadership through hiring, onboarding, learning & development, and coaching. •Provide direct leadership of all store standards including merchandising, replenishment and omni-enterprise experience for our associates and customers. •Manage costs and meet all operational and financial metrics. •Ensure the store location is maintained to standard. •Operational excellence and customer experience are important aspects of your role. You will follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, your team, and our customers as a key priority. Some of what you need •3-5 years of Retail (senior) Management experience (or any other sector focused on customer experience) •Successful completion of high school & post-secondary education is preferred •Proven track record of achieving customer service excellence and sales results •Comfort with technology •Be a dynamic, inspiring partner to our customers and for our associates •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •Exposure to moderate levels of noise generated by the print equipment. •You are required to stand in a stationary position for periods of time. This would occur while working on various orders. •We'll also ask you to work a variety of shifts including evenings and weekends. #bringyourpassion Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Retail Manager, Sales and merchandising
Staples Canada, Windsor, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do You will be responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results based on your sales strategy for a specific area of the store; maximizing sales, hunting for internal and external referral opportunities and connecting new and existing customers to all our channels to ensure the customers' working and learning goals are met. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. •Provide leadership and support the sales culture at the store, with a specific focus on your assigned area. •Own and nurture the customer experience. •Drive referral-based business development to grow sales and customer loyalty. •Provide team leadership through hiring, onboarding, learning & development, and coaching. •Manage costs and meet all operational and financial metrics. •As a leader in the store, you inspire your team by ensuring appropriate communication happens on a daily basis as well as by keeping them engaged and motivated to bring their best to work, every day. •You will lead, coach and manage the operational excellence and store standards for your departments. •Support loss prevention and compliance. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, your team, and our customers as a key priority. Some of what you need •3 years of Retail Management experience (or any other sector focused on customer experience) •Successful completion of high school & post-secondary education is preferred •Proven track record of achieving customer service excellence and sales results •Affinity with technology •Be a dynamic, inspiring partner to our customers and for our associates •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •We'll also ask you to work a variety of shifts including evenings and weekends. #bringyourpassion Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Retail Manager, Services
Staples Canada, Newmarket, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Services Manager, you're responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results through effective management and execution of the services areas in the store; cash, solutionshop (printing, digital marketing, shipping) and technology services. You're a coaching expert-attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow. Specifically, you will: •Maximizes sales growth in the services area in the store solutionshop including cash, solutionshop, and technology services. •Manage the coordination and execution of services and maximize department productivity •Monitor store-use merchandise. •Provide team leadership through hiring, onboarding, coaching and development. •Provide cash support to associates at the checkout to ensure a positive customer experience. •Ensure general cleanliness for a positive customer and associate experience. •Responsible for the safe and proper use of all store equipment. •As a leader in the store, responsible for inspiring and engaging the team and ensuring effective 2-way communication •Lead, coach and manage the operational excellence and store standards for your departments. •Support asset protection initiatives and programs. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, your team, and our customers as a key priority. Some of what you need •3 years of Retail or Services Management experience (or any other sector focused on customer experience) •Successful completion of high school & post-secondary education is preferred •Proven track record of achieving customer service excellence and sales results •Comfort with technology •Be a dynamic, inspiring partner to our customers and for our associates •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •Exposure to moderate levels of noise generated by the print equipment. •You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. •We'll also ask you to work a variety of shifts including evenings and weekends. #bringyourpassion Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Retail Leasing & Acquisitions Manager - Canada
LUSH Fresh Handmade Cosmetics, Vancouver, BC
Lush is known worldwide for our unique bath and beauty products. We pride ourselves on amazing skin and hair care, personalized customer service, environmental activism and a vibrant store atmosphere. Charitable giving is at the heart of our business, and we believe it's our responsibility to advocate for the environment, animals and people in need. We're passionate about giving back to organizations locally and around the world through programs such as Charity Pot. The Leasing & Acquisitions Manager - Canada plays an essential role in the management of Lush's Canadian store rental and lease agreements. The ideal candidate will play an integral role on Lush's Real Estate team, managing and negotiating deals on store relocations and expansions. This person is passionate about providing unique customer experience that elevate the brand and excels at interpersonal relationships.As a growing business, Lush needs people that can adapt and evolve to the needs of our business, analyse and interpret metrics and translate strategy into behaviors which drive sales and improve profit. Our Lush employees live with purpose, finding their personal value connection with the values of our business.Your core RESPONSIBILITIES will include: Secure key retail locations across Canada for Lush Fresh Handmade Cosmetics by acting as the primary contact for leasing questions and concerns Manage the broader real estate process from market and site selection through lease negotiations and post-opening lease maintenance (renewals, critical dates, estoppels, etc.) This includes our Retail, Corporate, Manufacturing and Distribution premises Obtain information on potential sites and provide recommendations to the Director of Real Estate Develop an annual pipeline of projects including: new locations, relocations, expansions, renewals, refits, refreshes Evaluate proposed rent packages to determine whether deals should be concluded. Work with landlords and brokers to negotiate the best economic terms possible Coordinate schedules with other departments, create and maintain schedule database Solve problems/communicate lease language to other departments, such as Payroll, Construction, Design, Retail Support. Analyze data such as sales of other tenants, mall size, demographics, etc. Analyze data for existing shops, size, sales, etc. Determine sales estimates for new shops and profitability. Manage a high volume of sites/landlord relationships. Work closely with construction/design/finance/Director of Real Estate to ensure on time opening of new shops. Work closely with legal council on leases. Provide guidance and support to finance and retail operations with respect to lease renewals, store relocations, etc. Communicate and negotiate with a network of brokers to cultivate a well-rounded retail portfolio. You bring the following QUALIFICATIONS:Required: At least 5 years previous experience in real estate either within the retail industry or with Leasing Brokerage firm Bachelors degree or equivalent experience in area of legal and or lease administration Ability to be solution oriented, while supporting Lush values Outstanding experience creating and finalizing landlord agreements. Excellent organizational skills Ability to see the larger global picture and take initiative on projects Empathetic and supportive of the team effort Preferred: Experience working with Lease Management Software Experience working with both US and Canadian Landlords/brokers Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion. We are proud to be an equal opportunity employer.We thank all interested applicants; however, only qualified candidates will be contacted.
Manager, Data Center Operations
BCLC,
Manager, Data Center Operations Location: Remote within, BC, CA Job Function: Information Technology BCLC exists to generate win-wins for the greater good. For our people, our players, our communities, our industry, and our planet. Lottery | Casino | Sports Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world. We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet. Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition. We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC. For those who prefer working in a community with others, we have two beautiful offices in convenient locations: 2940 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops This is a Permanent, Full Time opportunity Expected Salary Range: $101,122.00 - $126,403.00 - $158,003.00 Our typical hiring range will be +/- 10% of the midpoint shown above Factors influencing this decision include qualifications and market conditions for the role The Company For over three decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.6 billion in net income to the Province of B.C. to support First Nations, local host governments, health care, education and community programs across the province. Job Summary: The Capability Manager, Data Center Operations is responsible for leading a technical capability or "Pod" within BCLC Business Technology to drive value for its members and the corporation by leading the strategy and planning for the Pod, developing methodology, defining processes, standards, and best practices, and selecting tools; manages people and financial resources, including vendors and contractors. The role leads all the members within their capability employing influence and servant leadership over positional power to drive results, including development, success planning, and performance management and coaching. As we continue to build out a full Cloud Transformation program, the Capability Manager, Data Center Operations will shape the future of our service operations capabilities and processes designed to improve the effectiveness of our technology operations, while supporting and adapting the running of the business, managing, and maintaining data center facilities, ensuring the continuous availability and optimal performance of our core operations and critical business services: Key Accountabilities: Provides leadership and coaching to a capability pod with aligned skill sets. Models leadership behaviors that support engagement of teams by practicing meaningful recognition, inspiring a shared vision, coaching/mentoring and developing others, performance assessments and supporting culture and change management initiatives. Develops and manages the strategy, planning, methodology, process, standards, best practices, implementation and advice for the capability pod, including oversight of applicable technologies and systems. Ensure the capability pod workforce has the capabilities, skill sets and resources to effectively deliver on short and long term strategic business objectives. Assesses current workforce to identify and action skills gaps. Promotes the development of T-skills among Pod members. Guides recruitment initiatives for capability pod with the support of HR. Develops talent pipelines for roles, including the identification of succession planning candidates for placement into development roles. Partners with other capability pods to ensure that processes and tools are aligned and support the BT organization and systems as a whole. Manages vendor performance and contracts including creating Statements of Work (SOW), and Requests for Proposal (RFP). Researches best practices in technical area; incorporating research into overall strategy and plans for pod development. Manages budget for capability; managing salary, contract and development resources. Rationalize and leverage various monitoring tools to consistently meet published Service Level agreement for system availability, detect issues sooner and pinpoint root causes of those issues more efficiently. Key leadership role to plan and transition our data center footprint from on-premises compute to Cloud, including roadmap development and Evergreen requirements. Evolve and operationalize the capability to provide real-time insights and enable processes to proactively reduce and remediate incidents, enhance visibility across technology stacks and improve the player and employee experience with powerful insights to inform decision-making and create positive business outcomes, detecting issues even before players get impacted, elevating the nature of our service from being reactive to pro-active. Evolve the current model and establish standards to achieve effectiveness and consistency in supporting the running of the business 24/7 across the enterprise. Establish an incident response framework, at agreed service levels, that enables agile teams to efficiently address and scale their response during an incident while ensuring clear and concise messaging for various types of audiences. Minimum Required Qualifications: Education and Experience A University degree or diploma in a relative discipline supplemented by industry recognized professional courses Minimum 5 - 7 years relevant experience in technical capability including 3 years' experience in a leadership role, which may include people leadership or coaching/mentoring experience. Equivalent combination of education and/or experience may be considered. Technical Requirements Demonstrated leadership and coaching skills and the ability to build strong and trusting relationships with managers, employees and peers. Demonstrated experience in strategic business planning and resource management in a leadership capacity. Excellent organizational and planning skills with a strong attention to detail; project management skills and meets tight timeframes and commitments and is accountable for results. Strong technical background and experience with systems development, quality assurance best practices and hardware technology. A collaborative outcome-focused mindset and a drive to continuously improve and evolve service, operations capabilities and solving problems for business partners. Excellent written and verbal communication skills. Excellent problem solving and analytical thinking/innovation. Strong computer skills - MS office suite. Believes in continuous improvement and driven to question and improve processes, systems, practices as appropriate. Strong strategic thinking skills - ability to find innovative yet practical strategies to achieve goals, links several strategies into a unified plan, while anticipating needs and looking future focused; Vendor and contract management, SLA's and service management; Strong business acumen with a results oriented focus; Understanding of B.C. gaming industry is an asset. Experience with agile software development methodologies (Scrum, Kanban, etc.) is an asset Experience adapting traditional enterprise support model within the context of an agile operating model is a strong asset. What's in it for you Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week Professional development including education/certification sponsorship, in house leadership cohorts, LinkedIn Learning See all our rewards here However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience. We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong . Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out ! Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more ! We are trained in neurodivergent hiring. If you require accommodation so you can be at your best in the interview, please let us know: [email protected] . All candidates must be at least 19 years of age and legally eligible to work in Canada
Retail Sales Support-MIC MAC MALL
L Brands, Dartmouth, NS
DescriptionAt Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy. We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Sales Support associate, you will have the opportunity to support delivering sales plan through selling effectiveness. Responsibilities Deliver a friendly and efficient cash wrap experience  Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations QualificationsResponsibilities Deliver a friendly and efficient cash wrap experience  Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the Canada.
SAP Operations Department Manager INTERIM
Loblaw Companies Ltd - Head Office, Halifax, NS
Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.At Atlantic Superstore, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. Department Manager INTERIM - Systems, Applications and Products (SAP) (Halifax Market) - Currently supporting Bayers Lake Superstore #358 - In this INTERIM role, you report directly to the Store Manager. As INTERIM DPM SAP, you will be responsible for the inventory integrity, receiving and shipment of goods, cycle counts, perpetual inventory and adjustments, etc for assigned departments throughout the store.As part of our Management Team, you will be a mentor and leader, developing your team through succession planning initiatives, supporting our Care, Ownership, Respect, and Excellence (CORE) Values. Part of your responsibility as a Department Manager will include weekly rotational responsibilities/ participation as part of our Manager on Duty rotation.No Previous Retail or Management Experience?At Loblaw, we offer a comprehensive training program to the successful applicant. While the successful applicant may benefit from having Food Service/Restaurant or Retail Store Experience or previous experience leading/managing a team, we are on the lookout for a candidate willing to learn and take on a new career in Retail.What You'll Do:To direct and supervise all SAP staff to secure efficient in stock position and courteous customer serviceEnsure productivity within all areas is efficient, achieving expectations within each department.To respond immediately to any customer inquiries, requests and complaints, ensuring courteous customer relations at all timesTo maximize sales and gross profit, ensuring sales’ goals and budgets are met through maximizing the inventory levels 'on hand and in stock positions.To hire all part-time staff and train new employeesTo support and schedule all colleagues ensuring compliance with our scheduling practices and the strict control of wage costsTo interpret and administer Company policy and ensure compliance with the Employee GuidelinesResponsible for maintaining the condition of all service counters, production areas and offices (5's standards)To ensure the safety and sanitation and overall conditions of the assigned work areas including backshop.What You'll Need:Flexibility to work a variety of hours which include days, evenings, (a periodic night shift if needed), and weekendsAbility to work in a fast-paced environmentAccept responsibility for department metrics, leadership and colleague engagement.Three to five years’ experience in the food service/ retail service industry considered beneficialPrior management experience considered beneficialGrade 12 Diploma (GED or equivalent)A strong understanding of DATA analytics.Apply today!At Loblaw, we respect the environment, source products with integrity and make a positive difference in the community. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers.Employment Type:Full timeType of Role:RegularLoblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.Please Note:Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.At Loblaw, we respect the environment, source products with integrity and make a positive difference in the community. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers,We're looking for talented, passionate leaders with a proven record of delighting customers and growing sales.If you want to join a fast-paced winning team and believe you can have an immediate impact, then we want to hear from you! Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Please Note:Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.