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Operations Team Lead
Staples Canada, Montreal, QC
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do Do you have a passion for playing a critical role in the world of retail transformation and have a love for travelling? As the Project Team Lead, Store Development, you play a dynamic role and will be involved in planning and executing a variety of complex projects within cross functional areas of the retail business. You will supervise Receiving, Verification, Merchandising and Technology leads through to project completion at new store openings, renovations, and other special projects. You will also partner with the Project Manager, Store Development to manage the training and development of the Leads utilizing down-time to build specific skills and provide store coverage. With a large scope of impact and partnerships with a variety of stakeholders, each day will be fast-paced, challenging, rewarding and meaningful. This position requires working overnights approximately 80% of the time. Specifically, you will: • Lead the Receiving, Verification, Merchandising and Technology leads by supervising their work, coaching and training them by providing frequent performance feedback and preparing and publishing their annual performance reviews and quarterly progress updates to the District Manager and HRBP, as well as managing succession plans for these roles. • Devise and execute daily plan with store and Project Manager • Prepare schedules for temporary associates and own their hiring and termination • Monitor Project Budget to ensure project is on track • Assist P.M. with all pre-project activities • Work with PM to manage off-project coverage and development plan for project leads and yourself. • Verify and assist with planograms and fixturing, as well as monitor and complete missing signage and fixtures list • Devise overstock plan with the store • Assist with receiving, product flow and verifying (ensuring all paperwork is completed and auditing for accuracy) • Ensure the store's cleanliness is maintained throughout the projects and in the case of existing stores: receiving, sales floor, lunchroom, bathrooms, and offices are left functional for customers and the store associates on a daily basis. Some of what you need • 1-2 years' experience in merchandising with a thorough knowledge of all merchandising/planogram processes. • 1-2 years' experience in receiving with a thorough knowledge of all receiving processes. • 1-2 years of management experience • Completion of High School required, post-secondary education preferred. • Ability to coach and train other associates and effectively them to Project completion. • Ability to navigate ambiguity, resolve conflicts and deal with adversity. • Effective communication and ability to collaborate and build relationships with a variety of stakeholders. • Curious • Approachable • Passionate • Solutions finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • Significant travel required (75% of the time) • Store/warehouse environment • Loud construction noise and/or distinct construction fumes. • Required to work a varying work schedule in order to meet the needs of the business. This includes working evenings, overnights and weekends as required. • Conditions of the work environment are such that minor stress and physical discomfort may occur.
Information Technology Audit Senior Associate
PwC, Montreal, QC
A career in our External Audit Process Assurance practice, within Process Assurance services, will enable you to assist clients in optimising control activities, organisational strategy, and policies and procedures. You'll conduct transaction testing, perform readiness assessments, and leverage various technical Information Technology controls (e.g. databases, operating systems, data warehouses, and reporting tools) in order to help our clients achieve optimal operational efficiency.Our team helps organisations navigate the increasingly complex reporting environments by improving internal controls and increasing confidence in the quality of the information produced by their internal systems. We focus on the design, documentation, and operations of controls around the financial reporting process, including financial business process and Information Technology management controls.Meaningful work you'll be part ofAs a Information Technology Audit Senior Associate , you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: •Provide management services, including assessment of technology risks, leveraging control frameworks (COSO, COBIT)•Participate in audits of IT Controls, testing of automated and manual business process controls, internal audits with an IT focus, Service Organization Control audits, ISO 27001 certification and projects in the general IT security space•Carrying out the work in an optimal fashion in compliance with deadlines and budgetary requirements outlined in the planning phase•Consult with our clients on operational controls and process improvement•Documenting clear and concise audit evidence obtained during the execution of the audit and validate their relevance and quality of information•Conducting analyses of control deficiencies noted during the course of the audit and their impact on financial data and the overall audit strategy•Establishing and maintaining collaborative relationships internally with PwC teams and external clients•Uphold the firm's code of ethics and business conductExperiences and skills you'll use to solve•Proven ability to document processes and controls, develop and execute testing programs•Strong knowledge of technology, IT practices and standards, infrastructure-related risks and controls in the areas of security and IT and IT control frameworks•Bachelor's degree in Accounting, Finance, Computer Science, or business related•Working towards CPA, CA, CMA, CGA, CIA, CGAP, Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM) or Certified Information Systems Security Professional (CISSP)•Strong in establishing priorities, and resolving problems•Exposure to data analytics and visualization tools•Excellent oral and verbal communication skills• The successful candidate requires fluency in English, in addition to French as they will be required to support or collaborate with English-speaking clients, colleagues and/or stakeholders during the course of their employment with PwC Canada • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc . Your Application to PwC We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like. The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
Retail Program Delivery Manager
BRP, Montreal, QC
We are looking for an experienced retail program delivery manager with a strong background in retail and e-commerce to oversee the successful implementation of projects within our organization. The ideal candidate will have hands-on experience collaborating on the implementation of an e-commerce website and possess expertise in utilizing software such as Manhattan, Braintree, and Magento. Knowing how to integrate with SAP would be an asset. The retail program delivery manager will play a crucial role in managing project timelines, coordinating cross-functional teams, and ensuring the delivery of high-quality solutions that meet business objectives. YOU'LL HAVE THE OPPORTUNITY TO: Project management: Lead the end-to-end project management process, from initiation to completion, ensuring projects are delivered on time, within scope, and budget constraints. Stakeholder coordination: Collaborate closely with stakeholders across various departments, including IT and all the business departments to define project requirements, expectations, and deliverables. Resource allocation: Allocate resources effectively, including personnel, budget, and time, to optimize project outcomes and ensure efficient project execution. Risk management: Identify potential risks and issues that may impact project delivery and develop mitigation strategies to address them proactively. Vendor management: Manage relationships with external vendors and service providers, such as software providers and solution integrators, to ensure seamless integration and delivery of services. Quality assurance: Implement quality assurance processes to monitor and evaluate project performance, ensuring adherence to industry standards and best practices. Documentation and reporting: Maintain accurate project documentation, including project plans, status reports, and change requests, and provide regular updates to stakeholders and senior management. Continuous improvement: Drive continuous improvement initiatives to enhance project delivery processes, methodologies, and tools, ensuring optimal efficiency and effectiveness. YOU’LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES: Bachelor's degree in Business administration, Information technology, or related field. Advanced degree or relevant certifications (e.g., PMP, Agile, Scrum) preferred. Proven experience 10+ years as a program delivery manager or similar role in a retail or e-commerce environment. Demonstrated experience in collaborating on the implementation of e-commerce websites, preferably utilizing platforms such as Magento. Proficiency in utilizing software solutions commonly used in retail and e-commerce operations, including Manhattan for supply chain management and Braintree for payment processing. Experience implementing warehouse management, ERP, financial, SOX-compliance solutions (asset). Strong project management skills (traditional SDLC, hybrid and-or agile), including the ability to manage multiple projects concurrently, prioritize tasks effectively, and adapt to changing priorities. Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels of the organization. Analytical mindset with the ability to analyze complex problems, identify root causes, and develop effective solutions. Results-driven approach with a focus on delivering high-quality outcomes that meet or exceed business objectives. Language: English and French (asset). ACKNOWLEDGING THE POWER OF DIVERSITY BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead! For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning. AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN. Let’s start with a strong foundation - You want it, we have it: Annual bonus: we work hard, and we know it. This yearly thank you is our way to fuel your dreams. Generous paid time away: winding down is as important as creating the future of recreational products. Pension plan: we want to make sure you’ll enjoy retirement; we’ve got you covered. Collective saving opportunities: being part of BRP allows you to tap into the strength of our saving programs. Industry leading healthcare: fully paid by BRP, this program is here for you, whatever happens, so you can focus on what matters. What about some feel good extras: Flexible work schedule: balance is key to innovation, and we want to make sure you are at the top of your game with a schedule that will work for you. Summer schedule: time flies at BRP, so we hit pause to enjoy it. Holiday season shutdown: between Christmas and New Year’s, we close our facilities and refill on good times. Educational resources: you love what you do, and we get you resources to stay cutting-edge, so we all win together. Discount on BRP products: what we build is amazing, freeing, revolutionary, and you're first in line for the experience. WELCOME TO BRP We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 23,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination; It’s about the journey. #LI-Hybrid #LI-MR2
Specialist Solution and System Integration
Canadian National Railway, Montreal, QC
At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe role of Solution and System Integration is responsible for the management of the Telecom Lab of the various I&T Telecom teams (Integration, Delivery, Operations) and warehouse. The integrator ensures that all business and project requirements are met and contributes to the global evolution of CN’s I&T. The integrator is a key player in the team, ensuring the technology delivered is secure, reliable, available, resilient, performant, and aligned with safety standards per business requirements. Main ResponsibilitiesLab Infra : ·       Maintain LAB infrastructure devices that provide connectivity to different devices and solutions (Cisco, Nokia, Arista, Ixia, and other platforms). ·       Install devices (routers, switches, servers, wireless controllers, etc.) and cabling. ·       Keep up-to-date documentation that reflects the configuration, inventory, and lifecycle of the lab equipment. ·       Maintain an organized and clean LAB environment. ·       Managed the requests for lab testing from the stakeholders. ·       Ensure the LAB is maintained at industry standard quality levels. ·       Maintain LAB applications and Servers.   Certification of Devices and Solutions : ·       Work with stakeholders to setup test environments for telecom solutions and devices. ·       Work with stakeholders to build test plans. ·       Maintain and execute test plans. ·       Validate test results and provide test results. ·       Open tickets with manufacturer/vendor to help resolve bugs. ·       Stay up to date on software and hardware end-of-life status for devices. ·       Cisco: o   Familiar with SDN Technology. o   Familiar with Catalyst routers and switches. o   Familiar with Cisco ISE and DNS. o   Familiar with Cellular technology. o   Familiar with L3 VPN, ISIS, BGP, VLAN, DMVPN, IPSec, GRE, QoS.   ·       Wi-Fi: o   Familiar with Catalyst Wireless Controllers. o   Familiar with Catalyst Wireless Access Points. o   Familiar with Cisco Prime and DNA. o   Familiar with radio technology. ·       Video: o   Familiar with Genetec Security Center. o   Familiar with Axis cameras and product line.   ·       Nokia: o   Familiar with MPLS networks. o   Familiar with SR routers. o   Familiar with SDP, LDP, EPIPE, L2 and L3 VPN, ISIS, BGP, QoS.   ·       IXIA: o   Familiar with IXIA platform. o   Familiar with scripting and automating test cases.   Staging : ·       Stage telecom devices to be deployed in the field as requested by stakeholders.   Warehouse : ·       Create strategy for optimal space utilization. ·       Dispose of old equipment through disposal process. ·       Receive equipment and put in inventory. ·       Ship equipment to the field using our carrier.   Other: ·       Maintain an up-to-date knowledge of devices used at CN and their use-cases. ·       Configure the various network elements according to the specifications provided by the project team. ·       Work with Project managers during the planning phases and identify deployment steps and risks. ·       Analyse project requirements to determine the test/validation strategy. ·       Develop and execute methods for the certifications and validation of devices. ·       Oversee the evolution of test tool technology with Product Management team and Vendors. ·       Communicate with vendors regarding device bugs and issues (create vendor tickets for support). ·       Generate test results and present them to the stakeholders.   Technology Specifics ·       5 years of relevant technical experience in Telecom /IT industry. ·       Good knowledge of Wi-Fi technology. ·       Good knowledge of Nokia MPLS technology. ·       Good knowledge in LAN/WAN technologies (BGP, DMVPN, VLANs, DHCP, LAN Sec, etc.). ·       Knowledge in testing and automation tooling (IXIA traffic generator, WAN Emulator). ·       Understanding of Security (Zoning, VLAN, VPRN, IPS/IDS, etc.).   Assets: §  Technical certifications (e.g., Cisco CCNA/CCNP). §  Familiar with SDN technology. §  Familiar with any of the following (Juniper, Arista, Riverbed, Ciena, Actelis). §  Familiar with Datacenter technologies (Leaf and spine technology). §  Automation programming/scripting (Python, Ansible).   Requirements Education/Certification/Designation ·       Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, a related field of study, or equivalent work experience   Skills/Knowledge ·       Leadership skills and ability to influence and guide others on technical matters and methodology. ·       Ability to clarify requirements and ensure solution meets business needs. ·       Ability to work on multiple projects in parallel and meet deliverables dates. ·       Proven experience delivering technology projects involving multiple parties. ·       Very good technical documentation skills. ·       Very good communication and presentation skills. ·       Strong sense or prioritization for meeting deadlines. ·       Fluent in French and English.   Working Conditions ·       This role supports multiple departments including critical operations. ·       This role is 4 days a week in the Montreal CN headquarters office/LAB. ·       This role requires you to be able to install and decommission equipment. ·       8 hours/day with possibility of paid overtime. ·       Flexible work schedule.About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.For internal candidates, note that the grade level of the position will depend on the employee's experience.
Distribution Center Manager
Fed Supply, Montreal, QC
Hello ! I'm Anissa, Recruitment Consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team, experts in Supply Chain and Logistics, speaks your language and evolves in your world.Hello ! I'm Anissa, Recruitment Consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team, experts in Supply Chain and Logistics, speaks your language and evolves in your world.Are you ready to lead a dynamic team and shape the future of a distribution center? We're looking for a passionate and experienced Manager to take the reins of a distribution center and its 3 warehouses.I'm assisting one of our customers in the distribution sector, located on the east side of the island of Montreal, in their search for a Distribution Center Manager.This crucial role involves managing and controlling the operations of our distribution center, which supplies 13 warehouses located in Ontario, Quebec and the Atlantic provinces.Your responsibilities:Develop optimization strategies for the Distribution Center and regional warehouses, in collaboration with key players in distribution operations.Monitor and continuously improve operational performance using key performance indicators (KPIs) for warehouse supply. In collaboration with the Distribution Operations Manager, as well as other optimization managers, you will participate in the development of operations optimization strategies.Continuously improve DC's financial performance by setting budgets and monitoring expenses.Closely supervise the inventory counting cycle and implement measures to improve inventory accuracy throughout the distribution network.Provide leadership and motivation at all levels.Provide leadership and motivation to all employees under his/her responsibility in a positive and collaborative atmosphere that supports all key quadrants: people, customer, company and stakeholdersParticipate in discussions with relevant stakeholders, share ideas related to your area of responsibility:- Plan, organize, supervise the DC workforce- Directly manage, supervise, coach and nurture a group of supervisors- Focus on employee health, safety and well-being.- Establish a culture of performance, based on productivity, teamwork and quality, - Monitor, understand and improve the performance of these regional warehouses (3 different zones) in supplying all service centers in the Quebec City region in the shortest possible time, Optimize all deliveries and routes to obtain the most efficient distribution while minimizing costs.Indirectly manage and optimize a group of customer service representatives supporting the entire Quebec region.Closely manage inbound logistics from various supply entry points (port, rail or road).Minimize the use of outside storage by leveling the reception of incoming suppliers.- University degree in Industrial Engineering, Supply Chain Management or Operations Management (Business/Commerce).- Approximately 10 years of overall business experience, including approximately 10 years in supply chain and wholesale operations with increasing levels of responsibility. Experience in a position within a national organization would be considered an asset for the position.- Fluency in spoken and written English and French.- Excel (advanced)- Experience in warehouse management systems
Team Leader, Warehouse
Fed Supply, Montreal, QC
Hello ! I'm Anissa, Recruitment Consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team of Supply Chain and Logistics experts speaks your language and operates in your world.Hello ! I'm Anissa, Recruitment Consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team of Supply Chain and Logistics experts speaks your language and operates in your world.I'm supporting one of our clients in the distribution sector, in their search for a team leader warehouseUnder the supervision of the Distribution Supervisor, the team leader will have the mission to support the management team in planning and organizing the department's daily operations.Responsibilities:- Analyze floor operations, set priorities, and allocate team members based on operational needs of the shift.- Ensure operational productivity of the team and support members in achieving productivity targets.- Promote health and safety standards and ensure the team operates in a secure environment.- Oversee workers' equipment inspection and address mechanical issues.- Identify distributor training needs and suggest training improvement opportunities.- Ensure scanning of all pallets sent for distribution.- Analyze distribution error reports and forward information to relevant parties.- Coordinate with the central aisle department to adhere to FIFO pallet distribution.- Coordinate the use of electric pallet jacks at the start and end of the shift, and ensure cleaning at the shift's end.- Generate worksheets for dispatchers, missing distribution labels, and productivity reports.- Maintain adequate department flow.- Provide recommendations regarding the work environment and equipment used by the team.- College diploma in administration, supply chain, operations management, or an equivalent combination of education and experience;- Minimum of one (1) year of experience in a similar position;- Ability to coordinate several activities at the same time and to manage priorities;- Good knowledge of the Office suite, particularly Excel;- Good communication and leadership skills;- Organized, rigorous and great attention to detail;- Ability to work in a fast-paced, high-volume environmentPROCESS: Initial interview with Anissa El Farh, Fed Supply Recruitment Consultant - followed by an interview with the company's Human Resources Manager and Position Manager.To apply: www.fedsupply.caTo contact me: (438) 498-0291E:
Departments Supervisor (French Required)
Home Depot of Canada Inc., Montreal, QC
Full-Time Position - Starting Salary 22.50$/HUnder the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.What sets us apart? Health and Dental Benefits for Full Time associatesProfit Sharing and Stock Purchase PlanPaid Training & Career Development Tuition ReimbursementThe Home Depot Values that inspire team work and comradery amongst department leaders and associates What you will be doing: Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge Ensuring department staffing levels meet business needsManaging associate performance through development, communication, rewards and recognition, and providing ongoing feedbackReviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive salesMaintaining 100% in stock and overhead organizational plansInvestigating, resolving and escalating customer issues as appropriateCommunicating store sales, event and promotional activities through rallies and weekly department meetingsEnsuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed What we are looking for: Ability to work a flexible schedule; including days, evenings and weekendsExcellent organizational, interpersonal and customer service skillsExcellent decision making ability and problem solving skills1-2 years experience as a supervisor / leading teams
Warehouse Supervisor
Jump! Recruteurs, Montreal, QC
Job DescriptionThe Warehouse Supervisor is responsible for supervising the operation of our warehouses, namely receiving, storing, order preparation, packaging where applicable and departure of goods. You will work in collaboration with the production department as well as the supply chain department to achieve objectives such as: cost optimization, reduction of processing and delivery times, quality of service, etc.ResponsibilitiesOrganize and supervise logistics operations, including inventory control, delivery times and transportation costs to ensure efficient flow.Ensure compliance with company logistics standards and procedures.Plan and manage warehousing operations by ensuring the proper functioning of internal systems.Coordinate inter-warehouse transfers and shipments with suppliers.Manage the relationship with transport service providers.Supervise warehouse transfers and merchandise deliveries.Lead the American warehouse team and ensure its proper functioning.Maintain up-to-date inventory control and perform regular physical counts.Ensure smooth communication with other departments and customers.Supervise order processing and use of automated systems.Supervise and train warehouse staff.Ensure the accuracy of documents and transactions in the ERP system.Foster an inclusive and collaborative work environment.Work closely with Operations and Supply Chain Managers to resolve issues and optimize processes.Required ProfileMinimum of three (3) years of experience in a supervisory position in the transportation and distribution industry, particularly in operations management.Experience in ground shipping/receiving operations.Ability and certification to operate a forklift – a requirement.Knowledge of international logistics (an asset)Experience and/or knowledge in international customs clearance (USA, Asia, Europe, etc.)Good knowledge of the different INCOTERMS.Location: Montreal
Supervisor Truck Operations
Canadian National Railway, Montreal, QC
At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us! Job Summary The Supervisor Truck Operations is responsible for the management of Canadian National Trucking Limited (CNTL) Truck Owner Operators for the territory served by CN’s Intermodal Terminal. The role is critical to the success of CN’s domestic retail customers as the CNTL Owner Operators performs pick-up and delivery services to and from the respective Intermodal Terminals. The incumbent ensures sufficient trucks are available to meet customer demand, federal, provincial, state and local regulatory obligations, and maintains efficient system operation.   Main Responsibilities Management of Truck Supply ·       Monitor business demand and collaborate with the Supervisor Road Operations to resolve truck requirements and adjustments in truck schedules to meet customer demand ·       Source additional trucks from motor carriers ·       Recruit new CNTL Owner Operators ·       Ensure new CNTL Owner Operators are thoroughly vetted through previous employment validations, Police Record check, Criminal Background check, road test, interview, online training and complete the CNTL orientation program ·       Make certain that other motor carriers closely observe regulatory compliance, insurance coverage, and drivers are familiar with CNTL processes as well as requirements ·       Ascertain Owner Operators make their trucks available on the scheduled days and report on time to meet customer demand ·       Confirm records for CNTL Owner Operators and other Motor Carriers are completed and remain updated with current information and documentation as required by Government regulations for that jurisdiction ·       Confirm compliance with the Standard contract and the Collective Agreement (CA) with UNIFOR in Canada ·       Hold Owner Operator accountable for performance through coaching and focusing steps outlined in the agreement ·       Respond to grievances through the Grievance Tracking System (GTS) and work to resolve issues where appropriate and practical according to the requirements of the CA Safety ·       Coach and train Owner Operators on correct safety behaviour ·       Investigate vehicle accidents, traffic violations, and Department of Transport violations ·       Document all accidents and violations on the CNTL Contractor Management System ·       Resolve the root cause of the incident and take corrective action with the contractors through remedial training ·       Analyze the safety data to identify trends and develop initiatives to reduce the frequency of violations ·       Conduct safety conferences for all contractors to increase awareness of           safety-related incidents, corrective actions, and prepare material to help contractor’s team improve the overall performance ·       Conduct efficiency testing of CNTL Owner Operators by evaluating their pre-trip inspections, on road behaviours, and compliance with CNTL’s operating processes Customer Service ·       Provide marketing expertise on ability to haul container shipments between jurisdictions with differing weight limit regulations ·       Support customers in proper weight distribution to maximize payload shipped ·       Develop operating plan to service new customers ·       Coordinate with Dispatch, Customer Service, and Cube Managers to plan workload, truck supply and process to maximize on time performance, and ensure customer expectations are met ·       Monitor local road network ·       Represent CNTL at Customer Meetings to respond or advise on operational questions ·       Propose potential operating efficiencies to improve CNTL’s customer service Cost Control ·       Maximize use of CNTL Owner Operators to minimize costs associated with utilization of other Motor Carriers ·       Identify opportunities to improve driver productivity ·       Coordinate with Supervisor Road Operations to implement improved workflow and truck schedules ·       Investigate root cause of wait time, propose, and implement solutions to reduce related costs and wait time Working Conditions  The role is performed in a combination of office and outdoor environment in various types of weather conditions with a regular workweek from Monday to Friday. The role requires being available on call 24/7 to respond to critical incidences. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and stress. The role requires occasional travel (30%), up to 15 weeks per year to offer vacation coverage to various terminals. Requirements Experience Trucking or Carrier or Brokerage ·       Minimum 5 years of trucking or carrier or brokerage experience o   Experience conducting investigation of incidents and violations on public roads, customer premises or CN terminals to resolve the root cause and implement preventative measures Education/Certification/Designation ·       College Diploma with preference given to Bachelor’s Degree in Supply Chain or Logistics ·       Valid Class 1A Driver’s License, preferably with ability to operate heavy commercial motor vehicles Competencies ·       Identifies potential safety and security risks ·       Leads by example for the safety and security of all ·       Considers ESG principles in all operations ·       Sets direction and inspires others ·       Communicates with impact ·       Delegates and empowers others to create accountability ·       Develops self and others ·       Demonstrates   agility and drives change ·       Innovates ·       Demonstrates active listening ·       Solves problems to create value ·       Knows the business and stays current on industry needs ·       Applies critical thinking Technical Skills/Knowledge ·       Knowledge of warehouse and distribution processes ·       Knowledge of trailer loading methods and weight distribution requirements ·       Knowledge of Federal, Provincial or State, and local trucking regulations for the jurisdictions where trucks travel ·       Knowledge of Microsoft Office (Word, Excel and PowerPoint) ·       Knowledge of the Standard Contract ·       Knowledge of Canadian CA ·       Knowledge of Project Management ·       Strong time management skills About CN  CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.
Inventory Manager
Michael Page, Montréal
Reporting to the Chief Supply Chain Officer, you will develop, coordinate, and maximize the daily inventory levels at all production sites and the distribution center. You will develop and implement various plans and initiatives, achieve the appropriate level of volume within time limits, coordinate with plants, as well as sales and planning teams to identify efficiencies and opportunities while upholding highest service standards for customers.Maintain accurate inventory levels by conducting physical counts, reconciling with data storage systems.Develop and implement efficient inventory management procedures.Maximize cost reductions.Produce reports and statistics regularly (IN/OUT status report, dead stock report, etc.) for the distribution center and all other facilities.Liaise with key stakeholders (operations, logistics, comm) to maximize inventory.Optimize equipment efficiency, making sure quality and budgetary targets are met.MPI ne fait pas de discrimination fondée sur la race, la religion, le sexe, l'orientation sexuelle, l'identité ou l'expression du genre, l'âge, le handicap, l'état civil, ou sur le statut d'un individu dans un groupe ou une classe quelconque autrement protégé par la législation applicable en matière de droits de l'homme. MPI encourage les candidatures des minorités, des femmes, des personnes handicapées et de tous les autres candidats qualifiés.MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicantsBachelor's degree in logistics, supply chain management, or a related field.Proven work experience as an Inventory Manager or similar role.Expertise in warehouse management procedures and best practices.Proven ability to implement process improvement initiatives.Strong knowledge of inventory Key Performance Indicators (KPIs).Hands-on experience with production software and databases.Leadership skills and ability to influence and communicate effectively & positively.French/English speaking.