We use cookies to improve the user experience, analyze traffic and display relevant ads.
Details Accept
Enter position

Overview of salaries statistics of the profession "Care Service Professional in "

Receive statistics information by mail
Unfortunately, there are no statistics for this request. Try changing your position or region.

Recommended vacancies

School Bus Driver/ Chauffeur d'autobus scolaire
First Transit Canada, Montreal, QC
Join our team as a professional School Bus Driver Transco is offering Free Bus License Training! We have a New Hire BONUS* of $2000 for Class 1 and 2 licensed Drivers and a New Hire Bonus* of $1000 for Class 5 ADDRESS: 7973 Henri Bourassa Est, Montreal QC H1E1N9 514-240-1546 Transco, North America's largest & leading school bus company is training and hiring steady part-time and spare Drivers!We are hiring School Bus Drivers in Montreal, QC to safely transport some extremely precious cargo. A special job requires special people which is why we need drivers with a strong commitment to safety and customer service who genuinely care for children because it's the relationships that make this career more rewarding than regular jobs.That is exactly why our drivers say this is the "lots -of-freedom, life-changing, love-what-you-do" line of work! HOURS OF WORK:Approximately 6:00 AM to 9:00 AM and 2:00 PM to 5:00 PM, Monday to Friday (September to June) on school days only. Ideal for retirees, self-employed people with flexible schedules, or stay-at-home moms or dads.RESPONSIBILITIES:Safely driving students to and from school, following a prescribed route, on a daily basis during the school year; • Performing daily vehicle safety inspections; • Communicating clearly and interacting with parents, school employees, passengers, co-workers & the public in a courteous, professional manner;• Being part of a world-class organization;• Security and opportunities for potential advancement;• Extra assignments may be available at many locations, but are not mandatory;• Competitive wages and a well-maintained fleet of automatic vehicles;• Making a difference in the lives of children;• Still having lots of free time for yourself, your family or your other interests.QUALIFICATIONS:Meet minimum age requirements to hold a school bus driver's license in your province Quebec is 21.• Have at least 2 years of driving experience as per provincial regulation (at least 1 in North America).• Hold a valid (non-probationary) driver's license and a good driving record.• Communicate clearly in English or French (depending on the school board requirements).• Pass a medical examination, criminal record search, vulnerable sector clearance and reference check.*Bonus expires October 31, 2022We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment. We encourage applications from women, persons with a disability, Indigenous peoples and members of a visible minority. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all. First is committed to providing reasonable accommodation at all stages of the hiring process and encourage all applicants who may require such accommodation to let us know.KIJI
School Bus Driver/Chauffeur d'autobus scolaire
First Transit Canada, Montreal, QC
Join our team as a Part-Time professional School Bus Driver Transco is offering Free Bus License Training! We have a New Hire BONUS* of $2000 for Class 1 and 2 licensed Drivers an a New Hire Bonus* of $1000 for Class 5 7880 Métropolitain Est, Anjou, QC, H1K 1A1 514-240-1546 Transco, North America's largest & leading school bus company is training and hiring steady part-time and spare Drivers!We are hiring School Bus Drivers in Anjou, QC to safely transport some extremely precious cargo. A special job requires special people which is why we need drivers with a strong commitment to safety and customer service who genuinely care for children because it's the relationships that make this career more rewarding than regular jobs.That is exactly why our drivers say this is the "lots -of-freedom, life-changing, love-what-you-do" line of work! HOURS OF WORK:Approximately 6:00 AM to 9:00 AM and 2:00 PM to 5:00 PM, Monday to Friday (September to June) on school days only. Ideal for retirees, self-employed people with flexible schedules, or stay-at-home moms or dads.RESPONSIBILITIES:Safely driving students to and from school, following a prescribed route, on a daily basis during the school year; • Performing daily vehicle safety inspections; • Communicating clearly and interacting with parents, school employees, passengers, co-workers & the public in a courteous, professional manner;• Being part of a world-class organization;• Security and opportunities for potential advancement;• Extra assignments may be available at many locations, but are not mandatory;• Competitive wages and a well-maintained fleet of automatic vehicles;• Making a difference in the lives of children;• Still having lots of free time for yourself, your family or your other interests.QUALIFICATIONS:Meet minimum age requirements to hold a school bus driver's license in your province Quebec is 21.• Have at least 2 years of driving experience as per provincial regulation (at least 1 in North America).• Hold a valid (non-probationary) driver's license and a good driving record.• Communicate clearly in English or French (depending on the school board requirements).• Pass a Medical examination, criminal record search, vulnerable sector clearance and reference check.*Bonus expires October 31, 2022We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment. We encourage applications from women, persons with a disability, Indigenous peoples and members of a visible minority. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all. First is committed to providing reasonable accommodation at all stages of the hiring process and encourage all applicants who may require such accommodation to let us know.KIJI
Life Actuarial Manager
PwC, Montreal, QC
A career in our Risk Modeling Services practice will provide you with the opportunity to contribute general insurance advice and consulting services to clients such as insurers, banks, regulators, and third party administrators. You'll provide advice covering solvency, economic capital, risk management, mergers and acquisitions, company restructuring and risk control, financial modelling, underwriting, new legislation, and the efficiency of claims or reporting processes. Simply put, you might help analyse the impact that new regulation will have on an insurance company's balance sheet or you could be revising businesses' projections and making sure they have adequate reserves. Our team helps insurers address new financial reporting requirements by assessing the financial and business impacts of regulations, building implementation plans, and implementing relevant requirements, particularly across areas of financial reporting change.A career in our Risk Modelling Services (RMS) team as a Life Actuary, will provide you with the opportunity to contribute risk modeling and general insurance advice and consulting services to clients across all sectors. You'll provide advice covering solvency, economic capital, risk management, mergers and acquisitions, company restructuring and risk control, financial modeling, underwriting, reserving, new legislation, and the efficiency of claims or reporting processes. You will also have the opportunity to work with other professionals within PwC leveraging the latest in technology to help solve client challenges. With us, you will have a clear career path, leaders who care about and support your development and goals. We focus on offering diverse learning and development opportunities to produce well-rounded professionals.Meaningful work you'll be part of As a Risk Modelling Services, Actuarial Life Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: • Supporting a broad range of consulting services and audit support assignments. Consulting services involve working closely with senior actuaries on Appointed Actuary and actuarial liability valuation work, capital review and analysis, advisory services on IFRS 17, M&A related consulting, product development, and a variety of other consulting work • External audit engagements include examination and review of valuation methodologies and assumptions, valuation processes and data, experience studies, FCT reports and regulatory capital reporting. • Working on Simplified Solutions for IFRS 17, insurance systems modernization, model governance and AXIS modeling • Collaborating, planning and executing cross-functional projects with people outside of your core discipline including Advisory, Deals, Assurance, Tax and Data & Analytics • Leading and supporting teams in completing engagements • Coaching and providing technical training to junior staff to deliver results Experiences and skills you'll use to solve• Demonstrated strong technical skills using Moody's AXIS and MS Office suite • Working knowledge of IFRS 17, investment, hedging, stochastic modeling, segregated funds, participating products or product development considered an asset • FCIA, or close to attaining FCIA or FSA • Prior experience within a consulting or advisory role is an asset • Proven ability working with data analytic tools (Tableau, Alteryx, VBA) considered an asset • Exceptional commitment to providing excellent client service, by building and maintaining productive relationships with both internal and external clients • Advanced analytical and problem solving skills with strong attention to detail • Ability to manage multiple, concurrent priorities and work effectively under tight timelines • Previous experience in coaching and directing engagement/project teams • Excellent project management skills and ability to manage relationships at all levels within PwC and within the client's organization • Strong written and oral communication skills with the ability to explain complex actuarial concepts to both technical and non-technical audiences • The successful candidate requires fluency in English, in addition to French as they will be required to support or collaborate with English-speaking clients, colleagues and/or stakeholders during the course of their employment with PwC Canada • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc . Your Application to PwC We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like. The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
Lancôme Beauty Advisor at Hudson’s Bay
Hudson's Bay Company, Montreal, QC
We are looking for a candidate who wants to be part of our ever growing and dynamic culture. We work with an adventurous spirits and are continuously building world-class teams. Customer service is our main priority and we want you to be excited about relentlessly delighting and entertaining the customer. We are seeking a passionate individual to become one of our Beauty Advisors representing Lancôme. If you are a self-professed beauty junkie, obsessed over mascara formulas, eye shadow pigment or the latest lipstick shade, we want to hear from you! If you can match a foundation colour on sight, know your creams from your powders and love to experiment with the latest make-up looks, Hudson's Bay has a place for you in its esteemed beauty department.As a Lancôme Beauty Advisor you will be representing 78 years of success. Lancôme has become the # 1 brand in the women selective cosmetics market by offering unique and complementary skin care, make-up and perfume in more than 130 countries. Founded in 1935 by Armand Petitjean, visionary and lover of French elegance and women, Lancôme is THE brand of women. Today more than ever, ultra-femininity, emotion, joie-de-vivre, happiness and beauty are at the very heart of Lancôme' s DNA. A spirit that asserts itself through the most beautiful, the most optimistic mission: that every woman who come to Lancôme to be more beautiful, always leave happier.As an adventurer of HBC we encourage you to think and act like owner operator as we believe everyone impacts the business. We are inspired by our heritage and excited about our future and we want you to be too! Responsibilities: • Greet customers in a friendly, professional and timely manner• Provide honest advice to customers regarding products• Execute the appropriate selling behaviours consistently to achieve personal and team results• Build your client base through establishing and maintaining strong customer relationships, follow-up on satisfaction of purchases and notifying customers of up-coming events/promotions• Leverage Product Knowledge as a differentiating factor in the service experience• Understand the competitive market and be aware of the trends and new products• Assist in the execution of special events, seasonal gift with purchase and holiday programs• Open new Hudson's Bay Credit and Rewards accounts as a means of building customer loyalty • Perform daily department maintenance including light stock work, re-merchandising, transfers, price markdowns and general housekeeping• Other related duties as assigned #HBBeautyAdvisor Qualifications: • Strong communication and customer service skills• Demonstrated ability to develop relationships with customers, coworkers and vendors• Ability to problem solve and prioritize in a fast-paced environment • Results oriented with an ambitious drive to succeed in a commission-based environment • Passionate and knowledgeable of cosmetics trends• Fast-learner with strong organizational skills• Full flexibility with schedule (including evenings and weekends)Follow Your PassionAt Hudson's Bay, you can work and follow your passion everyday. Submit your application for the position that fits you best and soon begin your dream job!
COMMUNITY WORKER (Recall List)
Cree Board of Health and Social Services of James Bay (CBHSSJB), Montreal, QC
SUMMARY OF THE POSITIONPerson who participates in identifying the needs of the population and uses the appropriate techniques to implement various community action programs. She/he acts as a resource person for community groups.SPECIFIC FUNCTIONS* Perform all the functions of Enforcement (AM) stakeholders in relation to section 33 of the Youth Protection Act, and to the Health and Social Services Act (S-4.2), where necessary; * Implement the provisions of the Youth Protection Act, the Youth Protection Reference Manual, By-Law 12 of the CBHSSJB, and policies and procedures of Cree Youth Protection Department, and of the CBHSSJB;* In collaboration with the youth and family, create the intervention plan, according to the time frames allotted; 30 days following the final measures;* Intervene on time in AM-oriented situations and implement Court-ordered measures or agreements that are subject to voluntary measures, as appropriate; Intervene in crisis situations;* Provide ongoing practical and psychosocial support, encourage users to solve their problems and undertake activities that require individual effort;* Intervene in all cases in accordance with the framework for the child's life project; * Reintegrate or keep the child in the family environment or indicate the best plan for the child; connect with home community; Prepare the family for the placement of the child outside the family unit, in accordance with the guidelines contained in the life plan, while ensuring that cultural ties are maintained; * Establish and maintain collaborative relationships with colleagues and partners, both internally and externally; Participate in meetings and personalized review tables, depending on the request; Represent the application of measures to internal and external committees, in accordance with the request;* Record notes in cases according to legal requirements and the administrative requirements of the Cree Youth Protection Department; Be efficient and sensitive in dealing with users from a variety of cultural, racial and religious backgrounds, and sexual orientations; Perform the tasks entrusted with competence, eagerness and efficiency, within the prescribed deadlines;* Take part in the relevant vocational training, at the recommendation of the immediate supervisor; * Perform any other related tasks, at the request of the immediate superior. Role in Application of Measures:Person who performs conceptual, counselling, consulting, updating, analytical activities and evaluations in one or several social programs. * A person who is called upon to plan and carry out interventions applicable within the various processes and protocols in place at the Directorate of Youth Protection;* She/he participates in a professional skills development group; She/he establishes the necessary collaborations with internal and external partners in the achievements of its mandate; * She/he completes the clinical-administrative tasks related to her duties; She/he knows and enforces the S5 law and the YPA, which govern the intervention framework and the obligations to which the intervention is subject, as well as the clinical-administrative components related to it; * She/he understands and applies the integrated clinical process. Includes and applies reference frameworks, programs and protocols; * She/he includes the operation of the Youth Chamber; * She/he uses his experiences to understand and apply new programs, frames of reference, as well as practice-specific legislative frameworks.REQUIREMENTSEducation:Must have a college diploma (DEC) in technique of social work or other relevant college discipline of a recognized school by the competent ministry;This job also includes the person who, hold a certificate of college studies in Social Work Techniques or Social Assistance Techniques; Applicants with an attestation of college studies in Educators in Native Childcare Services or Special Needs Education aboriginal and Inuit children may be considered.In the absence of applicants with the above-mentioned requirements, applicants with the below detailed requirements may be considered.Education:Must have a completed secondary 5 diploma from a recognized school by the competent ministry.Experience:Must have 3 years of experience in the field of Youth Protection;Must have successfully completed the CHARLIE and PCFI trainings.Knowledge and Abilities:Proper knowledge of the community social environment;Knowledge of Cree culture and social/health issues in Eeyou Istchee;Knowledge and understanding of issues related to cultural diversity; Knowledge of Eenou/Eeyou Pimaatsiiun healing practices and paradigms is an asset;Ability to communicate with people, to run interviews and to establish and maintain a "helping relationship with beneficiaries";Ability to work in collaboration with CMC community workers, NNADAP workers and other medical social services staff and other organisms within and outside the community;Ability to understand and use the legal framework and all related documents in clinical interventions; Skills in counseling and knowledge of the laws: Y.O.A, Y.P.A, S-5;Some knowledge of the YCJA; Knowledge and understanding of the basics of attachment theory and related disorders, as well as issues related to separation, withdrawal from family life, placement and reunification; Knowledge and understanding of the main issues associated with clients treated according to the YPA and is involved in learning other more specific issues; Knowledge and understanding of the stages, processes and benchmarks of normal development for children aged 0 to 18; Knows and applies the different approaches used (youth protection mediation, mobilization, systemic, etc.); Demonstrated ability to work in crisis situations as well as intervene in a context of authority while mobilizing the families;Knowledge of child development, and of maltreatment issues;Excellent clinical judgement;Must show initiative, be dynamic, exhibit responsibility and professionalism;Must be sensitive to issues within the family unit;Ability to read and write reports (mandatory skills exam).LANGUAGE* Fluent in Cree and English; * Fluency in French is an asset. OTHER* Valid driver's permit class 5 meeting the standards of the Société d'assurance automobile du Québec and the Ministère des Transports du Québec;* Excellent driving record: Driving Record Request (SAAQ clic online Services - Citizens);* Available to travel inside and outside of the Eeyou Istchee territory, as required;* Must be occasionally available to work outside the regular working hours (availability);* Exemption from the Order (OTSTCFQ) available however, will be expected to keep membership to Order if active to execute reserved acts;* This position includes on-call periods.
Manager, Cyber Strategy
Deloitte, Montreal, QC
Job Type:Permanent Reference code:125409 Primary Location:Montreal, Quebec, Canada All Available Locations:Montreal, QC; Brossard, QC; Laval, QC; Quebec City, QC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.Have many careers in one Firm. Partner with clients to solve their most complex problems Be expected to share your ideas and to make them a reality.What will your typical day look like? Reporting to senior management, you will lead talented teams of diverse professionals delivering cyber security related engagements which help our clients understand and mature their security postures and develop effective security strategies aligned to their business. These engagements cover a wide variety of clients, industries and technologies. In addition to leading these engagements, you will support junior resources and the team in developing high quality deliverables, fostering engagement and interfacing with tactical and executive clients. Cyber Strategy services engagements vary widely: you will be leading maturity assessments, guidance and support in establishing actionable roadmaps, leading security programs, among others. As a Manager at Deloitte, you will help build effective teams, coach others and develop a new generation of skilled professionals while developing your own skills and business acumen. As a Manager at Deloitte, you will also help identify opportunities in the market, lead bids and help grow the firm.About the team Deloitte's Cyber Security practice advises organizations across many industries on how to effectively reduce vulnerability, mitigate cyber risks and make informed decisions as they elevate their security postures to address an evolving and increasingly complex threat environment. The environment at Deloitte is made up of intellectually curious, ambitious, results-oriented and rigorous people. We have world-class security and privacy experts. Our diverse Cyber Strategy team of talented professionals works closely with clients across the range of cyber services currently in high demand including security assessments, compliance assessments, control testing, incident response, awareness training and threat management.Enough about us, let's talk about you • You have at least 8 years of experience working in cyber security. A mix of 8 years of experience in IT/Risk Management and Cyber will also be considered. Hands on technical experience is not required but the ability to participate in technical discussions is critical; • You have a strong ability to work collaboratively, build relationships • You have demonstrated very strong capabilities to lead and coach teams of skilled professionals; • You are organized and proactive with the ability to work within deadlines and budget constraints; • You have demonstrated a strong capability to juggle multiple priorities and tasks; • You have demonstrated working knowledge of security processes, risks, controls; • You have managed important cyber, IT or Risk initiatives or projects; • You have familiarity with security frameworks such as NIST, PCI or ISO • You have excellent report writing, presentation and communication skills; • You have demonstrated a strong capability to juggle multiple priorities and tasks; • You are able to obtain a basic security clearance; • Optional, but Desirable: you have industry certifications such as CISA, CISM, CISSP; Due to the nature of the role having interactions with National & Global clients, bilingualism in French and English is required for this positionTotal RewardsThe salary range for this position is $104,000 - $173,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our shared values While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm. They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte. Every day, we live our Purpose through the following five shared values: Lead the way:Deloitte is not only leading the profession, but reinventing it for the future. We're also committed to creating opportunity and leading the way to a more sustainable world. Serve with integrity:Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility. Take care of each other:We look out for one another and prioritize respect, fairness, development, and well-being. Foster inclusion:We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions. Collaborate for measurable impact:We approach our work with a collaborative mindset, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact. The next step is yours Sound like The One Firm. For You? At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you! By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Cyber Security, QC, Developer, Equity, Security, Quality, Technology, Strategy, Finance
Estee Lauder Beauty Advisor at Hudson’s Bay
Hudson's Bay Company, Montreal, QC
We are looking for a candidate who wants to be part of our ever growing and dynamic culture. We work with an adventurous spirits and are continuously building world-class teams. Customer service is our main priority and we want you to be excited about relentlessly delighting and entertaining the customer.We are seeking a passionate individual to become one of our Beauty Advisors representing Estee Lauder. If you are a self-professed beauty junkie, obsessed over mascara formulas, eye shadow pigment or the latest lipstick shade, we want to hear from you! If you can match a foundation colour on sight, know your creams from your powders and love to experiment with the latest make-up looks, Hudson's Bay has a place for you in its esteemed beauty department.As an Estee Lauder Beauty Advisor you will be representing innovation, sophistication and superior quality. Estée Lauder is one of the world's most renowned beauty brands, producing iconic skin care, makeup and fragrances. For over 65 years, they have stayed true to the philosophy that inspired the founder, Estée Lauder: Every Woman Can Be Beautiful.As an adventurer of HBC we encourage you to think and act like owner operator as we believe everyone impacts the business. We are inspired by our heritage and excited about our future and we want you to be too! Responsibilities: • Greet customers in a friendly, professional and timely manner• Provide honest advice to customers regarding products• Execute the appropriate selling behaviours consistently to achieve personal and team results• Build your client base through establishing and maintaining strong customer relationships, follow-up on satisfaction of purchases and notifying customers of up-coming events/promotions• Leverage Product Knowledge as a differentiating factor in the service experience• Understand the competitive market and be aware of the trends and new products• Assist in the execution of special events, seasonal gift with purchase and holiday programs• Open new Hudson's Bay Credit and Rewards accounts as a means of building customer loyalty • Perform daily department maintenance including light stock work, re-merchandising, transfers, price markdowns and general housekeeping• Other related duties as assigned #HBBeautyAdvisor Qualifications: • Strong communication and customer service skills• Demonstrated ability to develop relationships with customers, coworkers and vendors• Ability to problem solve and prioritize in a fast-paced environment • Results oriented with an ambitious drive to succeed in a commission-based environment • Passionate and knowledgeable of cosmetics trends• Fast-learner with strong organizational skills• Full flexibility with schedule (including evenings and weekends)Follow Your PassionAt Hudson's Bay, you can work and follow your passion everyday. Submit your application for the position that fits you best and soon begin your dream job!
Bilingual Contact Centre Representative - Canadian Banking, EasyLine
TD, Montreal, QC
Hours 37.5 Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview Supporting and helping is at the heart of everything we do at our contact centres, and we're proud of the value that we can deliver 24-hours a day, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you'll have opportunities to grow and make a meaningful difference to our customers, our communities and our business. Job Details What You'll DoAs the voice of TD, you'll be passionate about understanding our customers. Whether you're assisting in-bound customers with account inquiries or resolving an issue by recommending a TD product or service, you'll help us offer personalized support to our customers whenever they need it. You'll consistently deliver legendary customer service by making it easy, creating value, and delivering trusted advice to our customers. As a valued member of our Contact Centre Team, you will: •Make people's day: strive to deliver an exceptional customer service experience by offering friendly support through your knowledge of TD products, services and solutions. •Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns. •Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets. •Never stop learning: actively participate in ongoing training and coaching support to help you continue to grow and develop in your role. Job Requirements What You Need to SucceedWe're proud to work with a group of diverse colleagues. If you have relevant experience that isn't mentioned below, tell us about it in your resume or cover letter. •High School Diploma or equivalent • Bilingual: French & English •Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.) •Ability to multitask and navigate through computer systems, applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics. •Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.). •Flexibility, resiliency, and a positive attitude when responding to challenging situations. •Ability to work both independently and as part of a team. •Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices. Additional Information We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague DevelopmentIf you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & OnboardingWe will provide in-person training and onboarding sessions to ensure you've got everything you need to succeed in your new role. Interview ProcessWe'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. #LI-NACO #IN-NACO NOC: 14201 This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French. Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and Inclusion At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in Communities TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!
Customer Service Advisor
CGI Group, Montreal, QC
Position Description: CGI - Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management. We are proud of our privileged relationships with clients, and their satisfaction rate is very high. Every day, our members help thousands of customers pay their employees in different industries. In this role, you will contribute to the success of local businesses within a dynamic team, with over 600 professionals and more than 55,000 customers! We are looking for a reliable and motivated individual. Are you ready to play a key role?We are ready for you:- Never stop learning: we offer a complete, ongoing and paid training on Canadian payroll;- Work-life balance: a flexible weekday schedule.- Work environment recognized as one of the best in the Canada (Great Place to Work certified);- Employee Assistance Program, Health and Wellness program, comprehensive insurance coverage, financial assistance for your job-related studies;- Career development supported by a professional development plan;- Access to our Share Purchase Plan and Profit Participation Plan as of your first day with us;- Benefits that fit your needs: Flexible insurance plan, telemedicine, and more! Your future duties and responsibilities: This role is all about helping people and making a positive impact. You deliver the personal touch between the company and clients and act as a trusted advisor. On a typical day, you will:- Provide telephone support to clients regarding the use of a payroll application and its complementary modules;- Guide clients on the current payroll legislative rules and regulations;- Ensure follow-up and resolution of clients’ cases according to service level agreements;- Participate in knowledge sharing with your teammates;- Identify and document the problems encountered to improve your training. Required qualifications to be successful in this role: You will use our payroll solutions to support our clientele online or by phone.- Professional or college diploma in administration, accounting, human resources or any other combination of relevant studies and experience;- Minimum of 2 years’ experience in customer service in a call center environment (asset);- Customer service oriented and shown problem-solving skills;- Excellent verbal and written communication skills in French and English (an asset);- Good knowledge of Microsoft Office tools (Word, Excel, PowerPoint) and of Internet navigation;- Knowledge of payroll system (Nethris application);- Ahuntsic College, Comprendre les principes de la paie, training or National Payroll Institute (NPI) PCP Certification (Asset). Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients. What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.Come join our team-one of the largest IT and business consulting services firms in the world.
Technical Service Manager - ECS
SAP, Montreal, QC
We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!ABOUT THE TEAM Customer Delivery Engagement (CDE) organization is the global team within SAP Enterprise Cloud Services organization overseeing all aspects of the Customer Engagement from the point of sale throughout the entire lifecycle and providing commercial, project, and technical operations expertise. They deliver fixed-scope, proactive and outcome-based services across the entire SAP software stack to SAP's RISE customers. The CDE team combines all customer-facing roles inside ECS and presents SAP as "One Voice" through coordinated communication at all levels to our clients, internal and external stakeholders. We are dedicated to customer centricity, client intimacy and support of client lifecycle management. We create a stable foundation for our customers' IT operations and support customers on their digital transformation journey to the intelligent enterprise based on S4/HANA. With continuous access to our expertise and the broader SAP expert network, our customers can take advantage of the latest technologies to support continuous business innovation. SAP CDE helps customers accelerate their innovation adoption, delivering the flexibility to adapt to business changes, rapidly implement technologies and standardize and optimize operations of SAP centric solutions. The mission of the CDE Organization is to maximize the customer success by helping to manage complexity, ensure stable operations, mitigate risk and lowering total cost of operation, support customers on their journey to the intelligent enterprise powered by S4/HANA and releasing investment as well as customer resource capacity for innovation. THE ROLE As Technical Service Manager (TSM), we are looking for an accomplished Senior SAP Technical Consultant in delivering high-quality results consistently. As a key member of ECS, you will be contributing to SAP's Global strategy of helping customers with adoption of SAP S/4HANA on their path to the Intelligent Enterprise. Technical Service Manager (TSM) acts as a trusted technical advisor in the safeguarding and optimization of customer investments into SAP ECS. TSM owns the customer landscape and advise on critical and complex landscape changes during life cycle management. TSM will work as a team with Customer Delivery Managers (CDMs) and ECS internal service delivery to serve and delight our customers, by providing quality services throughout their entire lifecycle. This is a customer-facing role focused on Large & Strategic Customers where you will be part of the Enterprise Cloud Services delivery organization. Following are the key tasks that this role will perform: Primary contact for the customer regarding technology discussions Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP delivery organization as required. Ownership & detailed understanding of the customer landscape managed within ECS & understand interdependencies between systems (both within ECS and beyond). Support the CDM and the TechOps teams for execution of the service delivery plan and calendar. Analyze customer technical requirements and organize / co-ordinate experts from ECS Delivery team and drive those topics to resolution to the satisfaction of the customer. Present the intricacies of the private offering, technical details, and engagement model to internal and external stakeholders. Support the customer or SAP services teams to build customer-specific cloud roadmaps that cover topics around Infrastructure Architecture, Technical Managed services, security, and integration. Guide customers on all technical aspects like Business Continuity, Security & Compliance, Networks, etc. Assess customer security and network requirements to make sure the SAP security architecture framework can meet customer requirements. Conduct Technical & operational reviews (monthly) to measure the progress against defined Cloud architecture & roadmap; establish and drive resolution plans to resolve issues and problems to completion. Support the migration roadmap together with partners, System Integrators, and or SAP Professional Services. Comprehensive knowledge on S/4HANA architecture, conversion, migration path, methodology and tools. Understanding of various SAP cloud solutions and integration scenarios of SAP systems with BTP, Ariba, Successfactors etc. EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES Bachelor's degree or higher in one of the following areas: Computer Science, Engineering, Information Management. High proficiency in customer communications and presentations is required. High proficiency in the SAP product portfolio, offerings, and industry solutions. Good understanding of SAP solutions (releases, platform interdependencies, etc.) Good understanding of operational aspects (Application or Technical) of SAP solutions in a cloud environment. Good understanding of capabilities of at least one Hyperscale Clouds (AWS; MS Azure or GCP). Willingness to undertake customer-related travel on short notice. WORK EXPERIENCE 3+ years of experience with SAP Basis administrative duties REQUIRED. 3+ years of customer-facing SAP Technical Consulting experience. 3+ years of solution design, enterprise architecture, and or SAP implementation. SAP NetWeaver, OS/DB migration, SAP HANA, TOGAF certifications are plus. Experience and certifications with IaaS Providers (AWS, MS Azure, or GCP) are an advantage. SAP HANA and S/4 HANA skills would be very helpful but not mandatory. Cloud security including Cyber Security, Encryption, and key management knowledge is preferred. #SAPECSCareers We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 60,400 - 136,000 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAPNorthAmericaBenefits.com Requisition ID: 385960 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 385960 Posted Date: Apr 18, 2024 Work Area: Information Technology Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location: Montreal, Quebec, CA, H3B 0B3
Bilingual (EN/FR) - Direct Investing Phone Specialist
TD, Montreal, QC
Hours 37.5 Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview Every single day is an adventure! Within TD's Contact Center, you'll find a community of colleagues helping TD's 25+ million customers to achieve their life goals. Your role within the Contact Center is essential to TD's success, as our customers are at the center of everything we do. You'll support customers and internal/external partners with a variety of financial services through inbound and outbound calls, and digital channels. Grow, learn and lead; beyond your day-to-day work, you'll be supported with professional development and encouraged to build an exciting career at TD. You'll help deliver a legendary experience to our business, our customers' lives and our communities.Job Details It starts when you pick up the phone or log in online. With each conversation, you'll be playing one of the most important roles supporting our customers' happiness with the bank. Every day, you will: •Provide customers with the best solutions and offer advanced guidance and expertise on how TD's digital assets can help them to meet their financial needs now and in the future. •Deliver outstanding service and/or sales support with moderately complex transactions related to financial products and services with the aim to provide complete and correct solutions the first time. •Play a key role in addressing concerns and providing subject matter guidance to customers and/or partners; and be accountable for problem solving and/or raising matters to the appropriate people. •Work towards achieving set goals while being an ambassador for innovation by offering legendary experiences and trusted advice. •Gather and analyze data to identify and help solve complex problems; use sound understanding of process/policy risk when recommending exceptions outside general guidelines •Work effectively as a team, use and learn from each other's knowledge and support your co-workers to resolve customer issues. Bring your whole self to work and have fun! This is your chance to define every new day, embrace the adventure and make a meaningful contribution that helps to deliver results and accomplish great things for your career and the customers of TD! Most importantly, you'll be our voice at TD. Every phone call you answer, every message you send is your chance to shine! Job Requirements •High school diploma and one (1) or more years of relevant experience •Must be bilingual in both English and French •Advanced skills and expertise in a variety of advice and service related activities to provide customers / partners with advice on transactions, activities and product features •Sound communication skills to communicate unusual and/or complex content in a clear manner •Possess computer & multi-tasking skills •Thrive in a dynamic and time-sensitive environment •Advanced knowledge of our business and understand the functions of our various business areas •Passionate and engaging individual with a desire to consistently and compassionately deliver superior customer experience Proficiency in Other than French As this requisition will be used to fill multiple future positions, we invite bilingual and French speaking candidates to apply. When a position opens up it will be determined whether that position requires knowledge of a language other than French. Additional Information This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French. Successful candidates must be available to start training for our June start date. Training: Specialized business and industry training and ongoing support provided throughout employee onboarding period, with attendance for all training being mandatory. 13 weeks full time paid training - Monday to Friday, 9am to 5pm Hours:Full time: 37.5 hours a week You must be available and flexible to work a rotational shift; this is a week by week schedule that will have you rotating weekly start periods of days, afternoon and evening shifts 7am-10pm Monday to Friday. You will receive two consecutive days off and you will have a 3 week advance notice of your rotational shift. The first 60 days of training onsite, hybrid afterwards.Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and InclusionAt TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. AccommodationYour accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in CommunitiesTD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!
Security and Fraud Management Officer
CGI Group, Montreal, QC
Position Description: CGI is looking for a leader in the field of information security and fraud prevention, to take charge of corporate cybersecurity governance for one of its entities. As a Security Officer reporting to the Payroll Service Center management, you will be responsible for the security team whose mission is to protect CGI and its customers while ensuring a high level of customer satisfaction in this business sector. You will assume a strategic role of leadership and influence with the various internal and external stakeholders, ensuring the development, implementation and monitoring of the sector's strategic cybersecurity plan. You'll be involved at all levels: contract management and optimization, project development, team building decisions, consultant hires, strategic partnership initiatives, etc. If you're a convincing and rigorous leader who thrives on challenge and healthy collaboration, and want to put your talents to good use in a growing company, this is the job for you. Your future duties and responsibilities: The Security Officer coordinates and oversees the security-related activities of the Payroll Service Center and ensures compliance with CGI and industry security guidelines, standards and requirements. He advises and assists management in the definition and application of security policies. He is responsible for their implementation, animation and follow-up. In addition, the officer ensures security governance with our partners and third-party suppliers. He/she is also the official representative with clients when required, and with CGI's security and data privacy teams.In this role the Officer will: - Lead the design, implementation, operation and maintenance of the information security management program, which includes vulnerability management, fraud, data security and systems administration.- Develop the cyber security and fraud prevention roadmap- Apply security requirements to business processes and implement the security program.- Define or develop security measures and standards, in line with the nature of the company's business and its exposure to risk.- Assess and implement measures to mitigate potential threats.- Align and collaborate closely with all sectors, more specifically Product Management and Information Technology, to ensure consistency of action and evolution.- Ensure the handling, management and resolution of business sector security incidents.- Represent the company in agreements with external partners.- Contribute to the selection of appropriate controls and value-added security monitoring solutions, processes and measures.- Support the career development and enhance the skills and know-how of team members. - Supervise the operationalization of security activities.- Make recommendations based on technology watch to identify new security risks.- Ensure regulatory watch on information security obligations such as personal data protection.- Coordinate payroll service center audits with the support of a CGI team and, more often than not, with the help of service providers, and analyze risks and malfunctions to ensure that certifications are maintained.- Ensure the maintenance and evolution of the business continuity plan (BCP).- Monitor dashboards in compliance with CGI and business partner requirements.- Propose solutions to mitigate risks in the event of security incidents or fraud and help restore services quickly.- Identify training needs or awareness activities (in consultation with management) for company members. Required qualifications to be successful in this role: - Undergraduate degree in computer security or other relevant field, or equivalent combination of education and experience.- At least 8 years' experience in security management and confidential data protection compliance. - Bachelor's degree (or equivalent) in a relevant field; M.SC. or MBA, an asset.- Mastery of the information security field as a whole, with particular emphasis on risk management, compliance and fraud in the financial and transactional sector.- Excellent expertise in risk management and complianceMastery of security standards and procedures, related tools and technologies:- Knowledge of data protection standards RGPD, Law 25- Good knowledge of networks and operating systems- Knowledge of ISO9001, ISO27001, 3416, SOC2 standardsProfessional skills- Ability to communicate and translate technical issues into business terms. - Strategic thinking and organizational know-how are essential skills.- Ability to communicate complex concepts to cross-functional audiences at all levels of the organization.- Excellent interpersonal and relationship skills.- Results-oriented with a track record of achievement- Team player and collaborative spirit- Negotiation skills and ability to reconcile differing opinions- Organizational skills and ability to work on several files at once.- Sense of confidentiality, integrity and ethics- Rigorous, proactive- Diplomacy, listening skills, sense of dialogue, persuasiveness- Resistance to stress- Structured and strategic thinking- Self-taught and autonomous- Curious and dynamic,- Ability to work with and adapt to all levels of interlocutors, from the company to senior management, adapting his/her language to the population he/she is working with- Excellent command of spoken and written French and English Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients. Skills: Analytical ThinkingCustomer Service & Support What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.Come join our team-one of the largest IT and business consulting services firms in the world.
SAP Program Manager, Cloud Success Services - Montreal
SAP, Montreal, QC
We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! What you'll do The Program Manager is responsible for managing and delivering strategic complex engagements to one or more strategic accounts. In this billable role, the program manager works closely with the customer, the services account executive and other key stakeholders to manage multiple, related projects within given business strategies. The program manager will be a key member of the delivery team throughout the services lifecycle, from sales support through implementation and post-go-live. The Program Manager has the qualification and business acumen typically to manage multiple large scale, high risk, projects, programs and engagements that span organizational and national boundaries including multiple business units and multiple service partners/vendors. Carry responsibilities across multiple functional areas, including: Opportunity Management, Delivery, Business Development, Coaching/Mentoring & Knowledge Management Ensure effective program oversight via program and project reviews to affect customer success and serve as a mentor to project managers Manage complex contractual constructs Define appropriate delivery model for customer project as a composition of pre-defined services, on-site and/or remote delivery - including Max Attention Next Generation (and other PE engagements) Scope and estimate engagement; Determine required resources for the engagement; Assess, document and communicate the risk for the engagement Lead and own engagement-planning and program-planning activities Oversee the delivery of multiple projects related to successful engagement or program execution Own the engagement and program plan; Carry responsibility of delivering its major elements including program's business objectives, scope and solution within quality criteria (on time, within budget) Build proactive formal and informal communication/relationship with key stakeholders outside of direct team Resolve political, resource, budgeting, change and legal issues affecting the program Oversee and lead the development of proposals, tenders, and or responses to requests for proposals associated with the program in order to win new deals for SAP with minimal risks Take responsibility from as team lead and support respective line manager(s) in people development tasks What you bring Track record of achieving revenue and margin goals while managing multiple client projects of meaningful scope and duration Proven ability to build trusted relationships at the client executive level Strong leadership, organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior executive management, clients, peers and team members Worked previously in a consulting role with a SAP services provider Excellent understanding of SAP digital, cloud, and innovation solutions and of the consulting business processes and functions. Demonstrated experience leading cross functional teams within a formalized methodology and practical experience in applying SAP templates and methods, including Activate Demonstrated experience in managing issues, scope and quality while bring projects to successful completion within the cost and time requirements. Liaison and consultative skills: negotiating skills within a context of high political sensitivity and conflicting interests. Strong writing, mentoring, decision making, communication, and meeting facilitation skills; ability to utilize a combination of formal authority and persuasion skill sets. Ability to train and mentor project managers or teams in project management methodologies. Knowledge of the strategic and operational issues of the project management business unit. A clear vision of what determines a successful project for the customer and for the enterprise. Knowledge of and competency in project management processes including planning tasks, resource allocation, risk management, time management, financial management, HR management, quality management, monitoring and reporting, documenting and record keeping. Adaptability and flexibility to manage deadline pressure, ambiguity and change. Minimum: 7+ years of SAP delivery experience including services management experience 5+ Years of program management experience in 2+ SAP Software project lifecycles Must have experience delivering software in Enterprise Environments (Fortune 500 or greater) Must have superior project financials business acumen (forecasting, allocated revenue, etc.) Proficiency in key program management knowledge areas of Program Management Lifecycle, Benefits Management (Value Management), Program Governance, Stakeholder Management, and Integration Management French Bilingual Desired PMP Certification and/or MS Project Certification (orange belt) Major Systems Integrator experience SAP Sales experience Demonstrated leadership by example style in managing teams and clients Exceptional leadership, organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior executive management, clients, peers and team members Excellent understanding of SAP solutions and of the consulting business processes and functions Meet the Team SAP Professional Services provides end to end project support to strategic customers. As Program Manager, you will partner with the customer account and all key stakeholders to ensure key milestones are met within the implementation of SAP solutions. #CSSJobs #CSSOpportunities #SAPCareers #SAPJobs #CanadaMU We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 142800 - 314000(CAD) CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAPNorthAmericaBenefits.com Requisition ID: 391066 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 70% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 391066 Posted Date: Apr 23, 2024 Work Area: Consulting and Professional Services Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 70% Location: Montreal, Quebec, CA, H3B 0B3
Senior SAP TQM Consultant - Montreal
SAP, Montreal, QC
We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! What you'll do As the Senior TQM, you will: Lead Premium Engagement program Support or execute analysis of customer situation/requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure, and operational topics Support or execute engagement planning of Premium Engagement services to customer situation/requirements, solutions, create a value proposition, secure customer alignment, including working with the account team, expert engagement engineer, solution or industry experts, partners, executive sponsors, or delivery support teams Support engagement quality and execution of Premium Engagement services, including governance, top issue/escalation management, executive reporting & presentations, resource staffing, contract management, and services delivery Execute engineering services or resources for end-to-end projects or focused phased activities, including design, optimization, assessment, technical integration, validation, operations, escalations, empower training, and workshops What you bring Strong SAP business and technical solution architecture expertise. 5-8+ years of experience with SAP's Enterprise Solutions, Industry Solutions, Platform Solutions, SaaS Solutions, Third-Party Technologies, or Partner Technologies. Experience with SAP HANA, S/4 HANA, or SAP Business Technology Platform preferred. SAP project management, value management, and quality management practices Experience leading design, implementation, and change management projects Pre-sales, Solutioning, Procurement, Contract Lifecycles, Contract Renewals, and Customer Retention experience Experience working with c-levels, senior leaders, influencers, and trusted advisors Strong facilitation, negotiation, and de-escalation skills Bachelor or Master's STEM Degree: Science, Tech, Engineering, Math or equivalent experience in the field of technology French Bilingual Meet your team SAP Technical Quality Manager works with customers with Premium Engagement contracts and is responsible for the overall delivery of contracted services. #CSSJobs #CSSOpportunities #SAPCareers #SAPJobs #CanadaMU We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 96,100 - 213,000(CAD) CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAPNorthAmericaBenefits.com Requisition ID: 391065 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 70% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 391065 Posted Date: Apr 23, 2024 Work Area: Consulting and Professional Services Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 70% Location: Montreal, Quebec, CA, H3B 0B3
Bilingual Insurance Advisor
TD, Montreal, QC
Hours Monday to Friday from 8am-8pm Saturday 9am-4pm Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview "Welcome to TD, how can I help?" Helping is at the heart of all we do within TD's contact center, and we're proud of the value we deliver for more than 25 million clients. TD Insurance colleagues are part of the greater TD family with a focus on helping protect our clients through the "accidents of life". Whether it be credit protection, life, health, travel, or auto insurance, we are here to help over three million Insurance clients across the country. Every day is an opportunity to learn, grow, and help our clients feel confident that we'll be there for them anytime they need us... Whether it's to proactively protect, or support during an unexpected moment in life - we are there for them!Job Details As a TD Insurance Advisor, you will provide solutions and counsel to new and existing TD Insurance clients. You will be goal oriented and strive to deliver business results. You will bring a passion for helping clients meet their needs with the right home and auto insurance coverage, all while always remaining purpose driven and devoted to delivering consistent, predictable and Legendary Experiences, every time. You are the voice of TD and your role is to: Think Like a Customer by asking questions and actively listening so you can effectively offer product solutions to our clients on every call, delivering legendary experiences and trusted advice. Act Like an Owner by contributing to an engaged culture that is committed to delivering business results and contributing to our communities. Execute with Speed and Impact by coming into work at your scheduled time, identifying and meeting your clients' needs, and protecting the Bank from risk. Innovate with Purpose by finding ways to simplify the way we work; solving problems effectively the first time. Develop Yourself and Colleagues by embracing diversity and respecting your colleagues; sharing best practices and supporting one another to achieve personal career goals with TD.As part of our Contact Center team, you will: Feel confident about yourself and your future by joining a team of skilled Agents that are committed to supporting your journey. We will invest in your career, setting you up for success with Insurance Licensing preparation, product and service training and dedicated coaching to ensure you are supported every step of the way. Thrive in an environment where diversity and inclusion are part of our core values; where you can bring your whole self to work and feel included and respected. Build your skills and gain new perspectives to succeed today and tomorrow in a rapidly changing world, with ongoing development and career path opportunities across TD to help you achieve your goals and build an exciting career. Have endless opportunities to take your career to new heights within the TD Family. When you join TD Insurance, it is only the beginning of your financial industry career. Enjoy a competitive salary, pay for performance incentives, reward & recognition programs, that show you how much we appreciate your commitment and contributions to our success. Receive a comprehensive benefits package that goes beyond just your health to help you achieve financial, mental, and physical well-being, which includes: • Competitive healthcare benefits that allow you to choose the coverage right for you• Employee Family Assistance Program to help you in unexpected moments in life• Employee Banking Benefits on mortgage financing, personal loans, credit cards, as well as preferred group rates on home and auto insurance• A variety of discounted events, attractions, hotels, technology, wellness, home services, apparel and much more, offered through our partners.• Discounted gym memberships• Staying connected with discounted wireless plans through Rogers, TELUS, and Bell• Saving on vehicles, childcare and even leisure travel with TD negotiated employee pricing and incentivesJob Requirements • Undergraduate Degree and/or • 2+ years relevant experience and/or • Home Province Insurance Licensing Completion an assetProficiency in Other than French As this requisition will be used to fill multiple future positions, we invite bilingual and French speaking candidates to apply. When a position opens up it will be determined whether that position requires knowledge of a language other than French. Additional Information Work from Home Eligibility & Requirements You will begin your employment with us working from home, if you meet the criteria of the work from home program. The criteria for participation in this program includes, but is not limited to, a private quiet workspace and high-speed internet bandwidth. As the world recovers from the pandemic and we begin to return to office, these requirements may be subject to change based on the terms of the work from home program. Be confident you'll become the very best you can because we are committed to your ongoing development and growth. You can unlock your full potential and achieve your career goals while building your skills and gaining new perspectives. Your Commitment to training will include: • 2 Weeks of Licensing Preparation (4 weeks for Quebec) • Home Province Exam Licensing Pass (+5 Days Quebec Law) • 3 Month Inclusive Service Training & Practicum Program • Training is scheduled at 35 hours per week with full time attendance required. Scheduling Commitment to be determined upon successful licensing and completion of service training with proven proficiency in core capabilities. Are you ready to choose TD and be part of an exceptional team of individuals who are committed to making a difference in people's lives, at work, and in the communities, we live in? We want you! Click here to apply...Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and InclusionAt TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. AccommodationYour accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in CommunitiesTD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!
Bilingual Credit Cards Specialist
TD, Montreal, QC
Hours 37.5 Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview "Welcome to TD. How can I help?" Helping is at the heart of all we do within TD's contact centre, and we're proud of the value we deliver 24 hours a day, 7 days a week, for more than 25 million customers. Every day is an opportunity to learn and grow, and help our customers feel confident that we'll be there for them anytime they need us: buying their morning coffee, shopping online, paying their bills, or planning for that next trip. Job Details The team creates unexpectedly personal connections while resolving financial inquiries and providing relevant advice by offering the right products and services. They review each account to provide advice to customers to elevate their financial confidence. You are the voice of TD and your role is to: Think Like a Customer by matching products, services and solutions to each customers' unique needs, and solving problems at first contact; delivering legendary experiences and trusted advice. Act Like an Owner by contributing to an engaged culture that is focused on delivering business results and contributing to our communities. Execute with Speed and Impact by coming into work at your scheduled time and meeting your customers' needs while protecting the Bank from risk. Innovate with Purpose by listening, asking questions, and finding ways to simplify the way we work; solving problems effectively the first time. Develop Yourself and Colleagues by embracing diversity and respecting your team; sharing what works and supporting one another to meet more customers' needs and achieve personal career goals with TD Job Requirements You are passionate about understanding our customers' needs so that you can provide the right advice and solutions to deliver a legendary customer experience every time. You love a good challenge and can effectively multi-task, sourcing relevant information quickly to support decision-making and effective problem solving. You are dependable, and you take pride in developing your knowledge and expertise to consistently deliver strong performance. You are flexible and thrive in an environment of change. You consistently demonstrate a positive attitude, resiliency, and willingness to do things differently. You enjoy working with a diverse team and appreciate the value of perspectives other than your own. • High school diploma • Minimum of one (1) year of relevant customer service experience • Bilingual (French & English) Proficiency in Other than French This position requires proficiency in a language other than French to support or deal with customers who require services and support in a language other than French. Additional Information As part of our Contact Centre team, you will: Gain confidence and feel prepared for prepared and confident for success after completing our training program and receiving dedicated coaching support. Grow in a continuous learning environment, with customized development paths to help you achieve your goals and build an exciting career at TD. Thrive in an environment where diversity and inclusion are part of our core values; where you can bring your whole self to work and celebrate diversity at work and in our communities. Enjoy a competitive salary, pay for performance incentives, reward and recognition programs, and a benefits package that helps our colleagues achieve financial, mental, and physical well-being. Your Commitment Location - 7250 rue Mile End, Montreal, Quebec Training Commitment (Full time hours) Training is scheduled at 37.5 hours per week for both part-time and full-time colleagues. Scheduling Commitment Full Time - 37,5h a week. You must be flexible to work between the hours of 7:00am-12:00am, 7 days a week What's Next Are you ready to choose TD and be part of exceptional team of individuals who are committed to making a difference in people's lives, at work and in the communities we live in? We want you! Click here to apply #LI-NACO #IN-NACO Hybrid Role: The first 8 to 12 weeks you will be required to come to the office. This will help you learn the TD culture , engage with colleagues and leaders and have the support required to get comfortable with the various systems and process moving virtually. Afterwards, you will begin working remotely given you meet the requirements which include but are not limited to a quiet workspace, required internet bandwidth and the use of your phone for incoming calls. Once the training is complete, you will continue working from home but you will be asked to come on premises approximately once a month for moments that matter which will be dependent on the business needs. You must reside within the Montreal region or within commutable distance to the office. Additional Information: NOC: 14201 This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French. Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and Inclusion At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in Communities TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!
Senior Developer - IBP
SAP, Montreal, QC
We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! Senior Developer What we offer Are you ready to join a team that values your unique perspective and encourages creativity? At SAP, we're all about solving complex problems together in a collaborative environment. We also recognize and celebrate your individual contributions! Our focus on learning and development means you'll always have the tools and knowledge to make a difference. Additionally, with our hybrid work model and awesome new office space in downtown Montreal, you'll have plenty of opportunities for creative thinking and collaboration. We also offer a competitive salary, yearly bonus and inclusive benefits package. Apply now and let's make a difference together! About IBP: SAP Supply Chain Management (SCM) solutions are market leaders and are used by more than 2500 customers worldwide. We aim to innovate this portfolio through our Integrated Business Planning (IBP) cloud product that integrates with our established ERP business suite S/4HANA. IBP is a cloud solution that enables our customers to react quickly to changing customer demands and expectations, as well as unexpected changes to their supply chain due to external events or shortages. We do this by generating a short to midterm supply plan that's based on prioritized and categorized demand such as orders and forecasts. To learn more about IBP, watch thisvideo. Development and maintenance of IBP is executed by the collaboration between several teams in different locations, as well as, various customer engagements. What you`ll do: Support customers in critical situations with their supply planning, ensuring their business operations remain uninterrupted; analyze, evaluate, and resolve issues related to the implementation and operation of an ABAP, Java, and C++ based solution, making a tangible impact on our customers' success. Uphold our commitment to delivering exceptional customer service, this includes periodic on-call duty during weekends, a requisite component of this role. Maintain assigned modules by designing and implementing corrections that directly impact over 1500 customers. Design and implement new features when necessary Contribute to knowledge sharing and continuous improvement with other support layers. Be part of a virtual/or local development scrum team, working closely together with other members to ensure team success. Enhance skills beyond own core functionality and work on other tasks for the benefit of the team. What you bring: Required Bachelor's degree, preferably in Computer Science or Engineering plus relevant work experience Ability to work well in a team as well as independently and have a positive self-motivated can-do attitude Motivation and result driven attitude with strong customer focus Working knowledge of data structures, algorithms and principles of object-oriented design Ability to analyze and solve issues in existing and new code Fluent in verbal and written English, French is an asset At least 5 years of relevant experience in software engineering Preferred Demonstrated strong understanding of SAP technologies including ABAP™, ABAP™ OO, SAP HANA Working knowledge of Scrum, Test Driven Development, performance testing or data correctness/integrity testing Knowledge of various technology standards (SOA, XML) Experience with source control systems such as GIT, Gerrit, etc. We offer We offer an exceptional salary and yearly bonus, an excellent benefits package based on inclusivity and the opportunity to work on interesting and challenging problems. You'll receive invaluable SAP in-house training, work in a cross-functional team and collaborate with highly qualified experts. Additionally, our hybrid work environment offers the best of both worlds, with a state-of-the-art office space in downtown Montreal that promotes collaboration and innovation, our own d-shop that's dedicated to creativity and design, a yoga room and top of the world views. We also have bagel Thursdays, Starbucks coffee, and a room complete with foosball, ping pong table, and game consoles! You'll also have the chance to work closely with key customers to improve our solutions and contribute actively to customer engagement activities. Join our team and embark on a long-term career path in an international environment! We build breakthroughs together. SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together. We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the hourly base salary rate range applicable for the posted role. The targeted range for this position is 95,600 - 205,900 CAD. The actual amount to be offered to the successful candidates will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. SAP offers limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms. A summary of benefits and eligibility requirements can be found by clicking this link: SAPNorthAmericaBenefits.com Requisition ID: 383496 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 383496 Posted Date: Mar 27, 2024 Work Area: Software-Design and Development Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location: Montreal, Quebec, CA, H3B 0B3
Site Reliability Engineer
SAP, Montreal, QC
We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! Site Reliability Engineer PURPOSE AND OBJECTIVES The Reliability Engineering organization provides multitude of products and services related to operations and continuity of business delivery. The Site Reliability Engineering teams make the SAP Business Technology Platform run better by providing24x7deep technicalcoverage forIncident Management (Outages and other incidents with major customer impact) applying SRE principles. We share a Live Site First culture and care for the business continuity of our customers running mission critical applications in the Cloud. We are looking for an engineer to join an already established SRE team for the SAP Business Technology Platform. EXPECTATIONS AND TASKS As a Site Reliability Engineer, you will have the opportunity to operate and support business critical Cloud services. As part of your daily job, you will proactively monitor the service behavior and identify areas for improvement. You will participate in the development of tools for monitoring and troubleshooting cloud services built on latest open source and SAP technologies, following SRE principles. Responsibilities Act as technical expert during Live site incidents (downtimes of supported services in scope), investigate and solve incidents on a deep technical level. Drive root cause analysis and follow-up improvements to prevent issues from reoccurring. Perform in-depth troubleshooting and log analysis to identify and solve complex issues in accordance with internal and external SLAs. Build software-based solutions to address improvements in service reliability and stability. Enhance infrastructure and platform monitoring by gathering system metrics (4 Golden Signals) and implementing tools for recovery. Integrate and collaborate closely with development teams and work with them on outputs from Postmortems and product improvements. Learn new technologies and keep up to date with latest development increments. Create and maintain technical documentation. Define, advocate, apply SRE best practices. Participate in the on-call rotation (follow the sun approach) to react to major incidents. On-call has a special compensation package. If you are interested in software engineering based on cutting-edge technology, you will find an inspiring and professional environment for your learning and growth. You will be working in close collaboration with the development teams that build the services which are in our joint responsibility. We emphasize teamwork and a trust-based working model. Collaboration with other teams in an international environment will be a regular part of your work. EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES Required Skills and Competencies BSc degree in Computer Science or related technical field . Experience with Kubernetes and good understanding of container technologies. Understanding of modern cloud architectures (experience with Cloud Platforms such as AWS, Azure, GCP are a plus) . Scripting skills, CI/CD (Jenkins and ArgoCD are a plus) - enthusiasm for automation - make the computers do the work for you. Working efficiently in emergency situations. Affinity to quickly analyze and solve problems in a global team setup . Excellent team player, passionate about his/her work, self-motivated and driven . Excellent communication skills - precise, based on facts . Fluency in English , basic French Preferred Additional Skills and Competencies Coding experience with Go, Terraform, Python CKA/CKAD/CKS certifications Experience with Unix/Linux operating system Experience with modern monitoring, logging, and alerting tools (Grafana, Prometheus, Kibana, Loki, Splunk On-Call, Dynatrace) Security best practices for application development and operations in a public Cloud Environment Contribution to open-source projects WORK EXPERIENCE If you are interested in this position and would like to join our team, please apply even if you don't meet all the qualifications listed in the job posting. You may be offered a position according to your current working experience and expertise. We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 71,000 - 150,800 Canadian CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAPNorthAmericaBenefits.com Requisition ID: 391517 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 391517 Posted Date: May 2, 2024 Work Area: Software-Development Operations Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location: Montreal, Quebec, CA, H3B 0B3
Developer/DevOps/SRE Engineer
SAP, Montreal, QC
We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! ABOUT SAP As market leader in enterprise application software, SAP helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device - SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. At SAP, we believe in the power of collaboration and empower our employees to perform at their best in an environment that encourages free and open expression of ideas. Here, you work alongside creative thinkers who share your intents, while turning big ideas into reality for our customers. With innovative job training, mentors to help you grow, and the flexibility to balance your work and personal life, you're able to build your career. It's no wonder that some of the sharpest minds from around the world are working for a company that is consistently recognized as a global top employer. Purpose and Objectives The development team for the Event Broker for SAP Cloud Applications in the SAP Business Technology Platform is seeking a committed Developer/DevOps/SRE Engineer with experience in developing cloud-based applications. You must have a passion for software development, participating in an Agile team, creating clean code and documenting your work. As part of a Scrum Team you will design, deliver, operate and support the creation of an innovative Event Broker for an event distribution capability. The solution is a cloud native, loosely coupled set of reusable data event services, providing greater resiliency, filtering based on payload, replay of past events and scalable performance. As part of our development team, you will have abundant opportunities to demonstrate your abilities and learn new skills. Your responsibilities Infrastructure and continuous deployments Operational monitoring, measurement and security Strong ability to collaborate and be part of a team Be an active member of self-empowered Scrum teams producing software using Agile principles and engineering-driven decisions Be technically proactive, influencing the team with innovative and creative ideas Have the flexibility to adapt to technologies and change directions quickly Design and architect elegant, robust and scalable solutions Be at the forefront of enterprise cloud development Your qualifications BA/BS degree in a computer related field (3+ years of degree relevant experience to degree) 2+ years of both development and operations or Site Reliability Engineering (SRE) relevant experience (a combination of app development as well as handling infrastructure and operations work) Experience working in a containerized cloud environment using Kubernetes Experience with modern CI/CD practices and deployment pipeline design and operation Experience with administration in the terminal Strong experience in scripting (Groovy, Python, Bash, etc.) Experience developing, deploying and operating services running in a cloud environment (e.g., AWS, Azure, Google Cloud Platform, etc.) Experience with Terraform, Ansible or other configuration management tools Experience working in an environment with continuous delivery/continuous integration Willingness to take responsibility and ownership for your work and the team's work without waiting for detailed instructions Must have a passion for delivering high-quality, fully tested and documented code Be technically proactive, influencing the team with innovative and creative ideas Have the flexibility to adapt to technologies and change directions quickly Solid understanding and practice of Agile software development Enjoy working in a collaborative team, fast-paced and highly dynamic work environment Willingness to continuously learn new technologies and methodologies Strong team-oriented interpersonal skills, including humility and being open to giving and receiving feedback Good verbal and written English Preferred qualifications 6+ years of DevOps relevant experience (a combination of app development as well as handling infrastructure and operations work) Deep knowledge and experience in Git Experience managing and/or leading on-call operations Experience with Kubernetes for container orchestration Experience developing operational monitoring and metrics for the applications you are developing Experience with GitOps and technologies to enable it such as ArgoCD or FluxCD Administration of cloud observability tools such as EFK, Prometheus, Jaeger or Zipkin Experience with Kubernetes and related service mesh technologies like Istio, Linkerd or Envoy Experience developing and operating Kafka or other modern messaging technology Streaming applications Microservice architectures Distributed architectures Services running in a cloud environment (e.g., GCP, AWS, Azure, etc.) We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 88700 - 150800(CAD) CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAPNorthAmericaBenefits.com Requisition ID: 392912 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 392912 Posted Date: May 9, 2024 Work Area: Software-Development Operations Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location: Montreal, Quebec, CA, H3B 0B3
Developer Associate
SAP, Montreal, QC
We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now! About the team SAP Integrated Business Planning for Supply Chain is the fastest growing SAP cloud product enabling our customers to react quickly to changing customer demands and expectations, as well as unexpected changes to their supply chain due to external events or shortage. Built on SAP HANA in Palo Alto, California, it now has ~450 beautiful minds working on delivering innovations in the space of Supply Chain Planning portfolio of SAP ERP across Palo Alto (US), Montreal (CA), Pittsburg (US), Walldorf (DE), and Budapest (HU). As a developer of Planner Workspaces, you will be responsible for all development aspects (coding, testing and automation, performance, and maintenance) of a sophisticated grid control in an agile development team. The reusable grid control allows planners to adjust values and observe the effects on calculated values making it useful for "what-if" analysis, as many scenarios can be rapidly investigated. Planner Workspaces contains multiple interacting components that can display data either as text and numerals or in graphical form. You will be working on a web-based product that is offered as cloud service. The product is highly successful with >1,300 large enterprise customers who value stability, scalability, reliability, performance, usability, integration, and quality. To learn more about IBP, watch this video . Read more about Planner Workspaces . How You Might Contribute Work in a development team under the mentoring or direction of an experienced colleague. Demonstrates full ownership for assigned/accepted tasks with good level of quality, performance, reliability, and efficiency. Share your ideas, passionately foster your product, and show pride in your work. Communicate clearly and convey relevant messages in a timely manner. Build collaborative work relationships and trust within own team and interfacing teams. Skills and Competencies Required Good business English and intercultural competence. Bachelor's degree or higher in computer science, software engineering, or equivalent. Good grasp of object-oriented programming model and modularization. Proficiency in HTML5, CSS3, and JavaScript. Positive self-propelled can-do attitude. Preferred Working knowledge of Scrum, Test Driven Development, performance testing or data correctness/integrity testing. Experience in a JS Framework (e.g. jQuery, React, UI5, or similar) is a plus. Experience with source control systems such as GIT, Gerrit, etc. Work Experience 0-3 years of professional experience in software development. Know-how of the SAP software development process is appreciated. This role is slated for internal and external hiring in Montreal, Québec, Canada. We look forward to your application. #LI-Hybrid We build breakthroughs together SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected] For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 383163 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.Requisition ID: 383163 Posted Date: May 9, 2024 Work Area: Software-Design and Development Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location: Montreal, Quebec, CA, H3B 0B3