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Overview of salaries statistics of the profession "Direct Care Service Professional in "

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Overview of salaries statistics of the profession "Direct Care Service Professional in "

3 922 $ Average monthly salary

Average salary in the last 12 months: "Direct Care Service Professional in "

Currency: CAD USD Year: 2024
The bar chart shows the change in the level of average salary of the profession Direct Care Service Professional in .

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Bilingual (Eng./Fre.) Automobile Claims Advisor
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Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. 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Bilingual (EN/FR) - Direct Investing Phone Specialist
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You'll help deliver a legendary experience to our business, our customers' lives and our communities.Job Details It starts when you pick up the phone or log in online. With each conversation, you'll be playing one of the most important roles supporting our customers' happiness with the bank. Every day, you will: •Provide customers with the best solutions and offer advanced guidance and expertise on how TD's digital assets can help them to meet their financial needs now and in the future. •Deliver outstanding service and/or sales support with moderately complex transactions related to financial products and services with the aim to provide complete and correct solutions the first time. •Play a key role in addressing concerns and providing subject matter guidance to customers and/or partners; and be accountable for problem solving and/or raising matters to the appropriate people. •Work towards achieving set goals while being an ambassador for innovation by offering legendary experiences and trusted advice. •Gather and analyze data to identify and help solve complex problems; use sound understanding of process/policy risk when recommending exceptions outside general guidelines •Work effectively as a team, use and learn from each other's knowledge and support your co-workers to resolve customer issues. Bring your whole self to work and have fun! This is your chance to define every new day, embrace the adventure and make a meaningful contribution that helps to deliver results and accomplish great things for your career and the customers of TD! Most importantly, you'll be our voice at TD. Every phone call you answer, every message you send is your chance to shine! Job Requirements •High school diploma and one (1) or more years of relevant experience •Must be bilingual in both English and French •Advanced skills and expertise in a variety of advice and service related activities to provide customers / partners with advice on transactions, activities and product features •Sound communication skills to communicate unusual and/or complex content in a clear manner •Possess computer & multi-tasking skills •Thrive in a dynamic and time-sensitive environment •Advanced knowledge of our business and understand the functions of our various business areas •Passionate and engaging individual with a desire to consistently and compassionately deliver superior customer experience Proficiency in Other than French As this requisition will be used to fill multiple future positions, we invite bilingual and French speaking candidates to apply. When a position opens up it will be determined whether that position requires knowledge of a language other than French. 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The first 60 days of training onsite, hybrid afterwards.Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. 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Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!
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As Program Manager, you will partner with the customer account and all key stakeholders to ensure key milestones are met within the implementation of SAP solutions. #CSSJobs #CSSOpportunities #SAPCareers #SAPJobs #CanadaMU We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 142800 - 314000(CAD) CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAPNorthAmericaBenefits.com Requisition ID: 391066 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 70% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 391066 Posted Date: Apr 23, 2024 Work Area: Consulting and Professional Services Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 70% Location: Montreal, Quebec, CA, H3B 0B3
Care manager
COGIR Immobilier, Montreal, QC
Every day, our team of enthusiasts makes a difference to residents. The relationship of “human for human” is at the heart of our approach and corporate philosophy. Furthermore, the success experienced by COGIR Immobilier is based on good teamwork between the different departments and on all the people who have joined the company for more than 25 years.POSITION DESCRIPTION:The health services manager plans, directs and controls activities relating to the provision of care and the well-being of residents. He ensures compliance with professional standards as well as regulations for the certification of private seniors' residences relating to his sector. Schedule: Days, full time, 40 hours a week, occasionally every other weekendROLE AND GENERAL RESPONSIBILITIES:ManagementAct as an intermediary for various external stakeholders (physicians, pharmacists, CLSC, CISSS/CIUSSS, etc.)Health CareAdhere to standards and legislation in accordance with private seniors' home certification and the code of ethicsHelp maintain the relationship of trust with residents' family and friends as well as with various stakeholders (CLSC, CSSS, etc.)Proactively assist and support the residentsProvide a range of nursing care and treatments in order to maintain and restore residents health and to help prevent illnessRespond to all emergency situationsEXPERIENCE AND QUALIFICATIONS:Collect degree in nursing (DEC) or a proffesional studies dimploma (DEP) in health care assistance, nursingExperience in personnel managementAt lease 3 to 5 years of experience in nursing with a minimum of 1 year in administrationA working knowledge of Word, Excel and Outlook softwareMember of the OIIAQExperience in caring for elderly or loss of autonomy clients (an asset)Focused on results and thirst for excellence.BENEFITS:Annual Performance BonusUniform providedSick days and time off for family obligationsFloating days offSocial leaveVacationHuman management approachChallenging opportunities, up to your ambitions!Consistent scheduleWelcome and integration ProgramRecognition programJOB STATUS:Permanent: Full TimeJOB SCHEDULE:Day time
Bilingual Senior Manager, Credit Advisory Group
RBC, Montreal, QC
Job SummaryJob DescriptionWhat is the opportunity?You will contribute to the strategic Canadian Banking (CB) and CB Operations business priorities by supporting Commercial Account Managers (CAM) in the credit renewal process and the adjudication of credit origination for all files ,supporting CAMs with the credit renewal process and adjudicating credit origination. You will be accountable for credit renewals, increases at renewal, reviewing and establishing the customers BRR and ensuring credit structures adequately mitigate the respective credit risks.What will you do?Support Commercial Account Managers (CAM) in the credit processLead and coach a team of about 8CCAon credit analysis and structuring to enhance credit quality and client experience.Focus on sound Risk Management, process efficiency, and process alignment specifically for credit renewals and adjudication for direct reports.Accountable for credit renewals, including increases at renewal, reviewing and establishing the clients risk rating (BRR), and ensuring credit structures.Adjudicate transaction requests within Delegated Lending Authorities using sound judgment and employing a balanced approach to growth and portfolio quality.What do you need to succeed?Must-haveDeep expertise in Commercial lending guidelines and policiesLeadership experienceBilingual inEnglish and French - required to communicate with teams located across CanadaSolid knowledge of commercial credit analysis and adjudicationProfessional oral and written communication and presentation skillsUniversity degreeNice-to-havePeople management experiencePrior experience as a Small Business or Commercial account managerExperience using MS Outlook, SYNERGY, NEWTON, word processing & spreadsheetsIndustry experience in Real Estate, Manufacturing, Retail Services / Franchises, Business Professionals or KBIWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions and stocks where applicable.Leaders who support your development through coaching and managing opportunities.Ability to make a difference and lasting impact.Work in a dynamic, collaborative, progressive and high-performing teamsOpportunities to building close relationships with clientsJob SkillsBusiness Credit, Coaching Others, Communication, Credit Analysis, Credit Approvals, Credit Worthiness, Financial Statement Analysis, Risk Management, Taking OwnershipAdditional Job DetailsAddress:1 PLACE VILLE MARIE:MONTRALCity:MONTRALCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-03-01Application Deadline:2024-05-01Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Doorman Position at Humaniti Montreal
COGIR Immobilier, Montreal, QC
We are looking for a customer service-oriented doorman to be the ambassador and main point of contact for our property in downtown Montreal. We are looking to fill a full-time position for night shifts, from 11 p.m. to 7 a.m.POSITION DESCRIPTION:Are you bilingual and would you like to have an hourly salary of $19.67? The ideal candidate will be friendly, courteous, warm, caring and comfortable with people of all age groups.- Ensure policies and procedures for first class service are followed- Welcome residents, guests and those directed to the complex- Interact with all tenants and guests in a pleasant and professional manner- Answer the phone and handle calls- Receive maintenance complaints from tenants and note them in the appropriate register- Receive and process incoming deliveries, shipments, mail and packages- Ensure that the main entrance and workstation are always clean and tidy- Report any problem to the administration- Intervene in the event of an incident (noise, safety, accident, etc.)- Perform other tasks as assigned to youROLE AND GENERAL RESPONSIBILITIES:Analyze client needsEnsure adequate communication between staff on different shiftsGreet visitorsInteract with your colleagues in response to client requestsManage customer inquiriesNote and following up on all residents' requestsProvide a high level of customer serviceEXPERIENCE AND QUALIFICATIONS:A good working knowledge of French and English, both oral and written1 year of relevant experience will be considered an important assetBENEFITS:VacationConsistent scheduleIndoor parkingJOB STATUS:Permanent: Full TimeJOB SCHEDULE:Night time
Scotia iTrade Investment Representative, Toronto/Montreal/Ottawa - English/French
Scotiabank, Montreal, QC
Requisition ID: 158200Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As an Investment Representative (IR) you are the primary point of contact for Scotia iTRADE clients through our inbound Contact Centre. As a licensed IR, you will execute trade orders on behalf of clients. You will provide prompt, accurate and professional service, while ensuring call quality standards and an exceptional level of customer service are maintained. You will respond to client inquiries, troubleshoot basic technical problems and research and resolve client problems. You will also introduce clients to additional service offerings by identifying and initiating cross-sell and referral opportunities. Is this role right for you? In this role you will: 1. Actively promote and provide industry leading client service to every client, every time.Maintaining expert understanding of the Mainstreet & Gold client segments, trading platforms, order routing to serve clients effectively and efficiently.Ensuring that every client experience is consistent with Scotia iTRADE’s service standards.Actively engage in client inquiries, problem-solving and providing value-added client service to achieve First Call Resolution. Liaising and collaborating with Manager to execute effective client solutions. Communicating clearly, concisely, and providing accurate information to clients.Ensuring the timely and prompt submission of client instructions and client follow-up.Answering service and trade related inquiries in a fast paced and dynamic contact centre environment. Inquiries come through various channels including telephone & email.Liaising with supervisors, settlements, credit and executing brokers to ensure proper handling of client orders.Providing clients with added value solutions and spotting opportunities to strengthen client relationships by growing their business with Scotia iTRADE and/or our PartnersProviding flexibility to back up other Queues, including Client Care Queue, iClub Qs, etc.2. Adhere to and promote processes that ensure the effective and compliant delivery of outstanding client service.Ensuring that service objective levels are met and exceeded.Ensuring that client complaints are appropriately resolved, communicated to clients, documented and archived.Ensuring the timely escalation of issues/obstacles/trends to Manager and/or applicable department contact as appropriate with recommendations and/or solutions.Possessing advanced knowledge on facilitating and executing client trades as directed by clients for the following: Equity, EFTs, Mutual Funds, Fixed Income and FX transactions, pursuant to firm and industry policy and procedures.Providing clients with stock re-organization details including offers and deadlines and accepting and submitting client instructions. Collaborating with Manager to identify system issues and enacting back-up procedures as necessary. Seizing opportunities to grow the business by identify and acting on business development opportunities.3. Minimize potential risk and harm for the business.May be required to provide trading based overrides/approval when higher authorization limits are needed. This involves a clear understanding of authorization limits and a detailed trade analysis to ensure all risks are fully understood before issuing release.Knowledge of equity strategies and the ability to assess corresponding Margin RequirementsAbility to perform margin client interviews to assess client knowledge in regards to account upgradesIdentifying and resolving trading discrepancies efficiently and accurately and able to request or process trade corrections with the approval of compliance or managementDeveloping familiarity in areas including anti-money laundering, anti-terrorist financing and privacy laws.Actively adhering to all Guidelines for Business Conduct and Privacy policies.Adhering to and ensuring compliance with Know Your Customer requirements.Acting quickly to alleviate errors and reduce firm exposure.Understanding role in a Business Continuity Plan outage. 4. Solidify existing Scotia iTRADE business and creates new business opportunities by initiating cross-sell and referral opportunities.Recognizing and appropriately actioning quality opportunities5. Contribute to the effective functioning of Scotia iTrade.Building effective working relationships across the team and with various business lines and corporate functionsFacilitating a culture of open and honest communication by actively participating and contributing to touchbases, team meetings, encouraging the generation of new ideas and approaches and actively sharing knowledge and experience to enhance the development of all team membersDeveloping and executing a meaningful employee development planParticipating in and supporting change initiatives for the team and the CentreInvolved in special projects as required Do you have the required skills to be successful in this role? We'd love to work with you if you have:2+ years of industry experienceFluency in FrenchA minimum of 1 year sales experience, including the ability to identify cross-sell and referral opportunitiesPrevious discount brokerage experience Broad investment product knowledge in Equities, Fixed Income & Mutual Fund SecuritiesStrong attention to detail and the ability to recognize risk to the firmAbility to set and achieve goals, and work independentlyStrong communication / interpersonal skills Knowledge of back office functionalities Ability to adapt to a changing environment and duties, dependent on current situations and directives from managementExpert knowledge of procedures related to securities settlement Excellent time management skills with the ability to prioritize workloads to ensure optimum telephone coverage and adherence to established service standardsCollege Diploma/University DegreeRequired Industry Courses:CSCCPHIIROC licensed as an IR and DFOL (Derivative Fund Options License) Location(s): Canada : Quebec : Montreal || Canada : Ontario : Ottawa || Canada : Ontario : Toronto Scotiabank is a leading bank in the Americas. Guided by our purpose: ''for every future'', we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.