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Senior Manager, Transformation Delivery Services
KPMG, Montreal, QC
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Are you a talented leader with a proven track record for motivating teams and delivering exceptional client service? Our Transformation Delivery services team in Montreal is looking for a professional like you with the skills and drive to make a real difference. What you will do Take an integrative role delivering engagements, manage project teams, including the overall performance and delivery of large, cross-functional implementations Help prepare proposals, develop project estimates, and estimate the resources needed for solution implementation and support Develop and deliver detailed project integration plans, budgets, and task management strategies to achieve project objectives and facilitate transformation Develop and maintain documentation of initiatives, including project plans, agendas, action items, deliverables and ensure adherence to the established project methodologies, standards, tools, processes, policies and procedures Collaborate with KPMG internal teams, client business and technical resources (including senior client leadership) as well as external vendors and build strong relationships to achieve the initiative's objectives Monitor task assignments to help ensure they are performed on schedule, within intended scope and to a satisfactory level of quality Monitor progress in areas of focus and implement proactive measures when progress deviates from plan Work alongside the change management team to ensure consistent Stakeholder & Communications Management processes are in place Provide clear and consistent communication to project stakeholders Raise issues to the attention of the program director/manager and other staff as needed Work alongside functional consultants, technical consultants, business analysts, developers, architects, managers, and implementation partners to determine scope, estimate resource allocations and identify success criteria for the implementation of various initiatives Work with business partners to develop concepts, requirements, design alternatives, work effort estimates, activity schedules and costs for implementation. Contribute positively to the Organizational Transformation Services practice Take part in business development activities, such as proposal development and orals What you bring to the role Completed undergraduate degree in business or information technology or project management, with outstanding academic credentials At least 7+ years of experience as a project manager, leading initiatives to implement, upgrade and support technology or financial solutions. Experience with end-to-end leadership of enterprise solution project(s), such as SAP, Oracle, Workday and Microsoft Dynamics 365 Professional certification, such as Project Management Professional (PMP), Program Management Professional (PgMP), Certified ScrumMaster (CSM), a definite asset Prior experience of working in a consulting environment is preferred Ability to think strategically by seeing the big picture before doing a deep dive for projects Ability to choose the right methodologies and tools for the various initiatives. Experienced in bringing multiple teams together and improving coordination and collaboration Strong analytical and problem-solving skills, including the ability to translate business requirements into solutions Self-motivated, able to function independently with minimal supervision and able to multitask in a fast-paced team environment with multiple stakeholder profiles Demonstrated effective communication (both verbal and written), documentation and organizational skills Strong commitment to professional client service excellence Excellent interpersonal relations and demonstrated ability to work with others effectively in team environments Proven ability to deliver transformation projects Prior experience with business development activities and an established network of relevant contacts This position requires written and oral fluency in English because it involves interpretation and application of English standards, guidance, laws and regulations, servicing of English-speaking clients located across Canada and collaboration with English Speaking colleagues located outside of Quebec.Providing you with the support you need to be at your bestFor more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Enterprise Architect to assess a current operational model then help develop a target state Architecture
S.i. Systems, Montreal, QC
Our valued Public Sector client is in need of a Enterprise Architecture (EA) help develop a target state Architecture Roadmap. There are several project activities underway within the Federal Government department, for which there is a need of an Enterprise Architect to assist with the execution and documentation of various EA Roadmap work items. The tasks to be performed are: A. Assess the current EA Operating model against corporate direction. Propose updates and prepare to implement. B. Evaluate the Enterprise Architecture program to align and integrate with the organization's investment planning process. Recommend changes to the timing, methodology and processes to improve the relevance of inputs and collaboration. C. Working with OICO partners, review, analyse and document updates to the IT current state and target state architectures. Assess the feasibility of migrating from the current state to the target architectures, identify the associated risks and risk mitigation strategies. D. Assess the OAG deployed software solutions to provide approach to comply with the Standard on Systems that Manage information and Data (SStMID). The deliverables include: (Note that letter/s in brackets show task relationship) Create an up-to-date Enterprise Architecture Operating Model including actionable steps. (A) Prepare presentation materials for Senior Management (A, B, C, D) Assessment and recommendations for EA process improvements. (B) Updated Target State Architecture. (C) Summary report on the feasibility of migrating from the current state to the target architectures, identify the associated risks and risk mitigation strategies (C) Strategy for SStMID compliance. D Enhanced Reliability Apply
Manager, Salesforce - Solutions Architect
KPMG, Montreal, QC
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. KPMG's Technology Consulting Practice strives to deliver business benefits from a broad range of technologies, helping our clients develop high-performing IT functions and leverage investments in current systems to deliver significant business value. We help clients define their Information Management / IT / Digital strategy and assist them through the entire technology and digital transformational journey, for them to become a digitally connected enterprise. We help CIOs make their function future ready. Our skills in IT strategy and systems implementation help clients execute their transformation strategies with the technology best suited to their business, data and information requirements. As part of our growing Canadian Salesforce practice, you will play a pivotal role in helping organizations transform how they engage with their customers. Our elite delivery team is focused on designing and implementing unique solutions for the market that leverage the full breadth of the Salesforce platform offering. We are seeking a Salesforce Solution Architect with proven experience designing and implementing innovative solutions powered by the Salesforce platform. This is a critical role on any project and requires a blend of business acumen and technical capability. What you will doThe Salesforce Solution Architect must be comfortable with all aspects of project delivery: solution design, platform configuration, technical specifications, prototyping, requirements definition, technical design integration decisions, etc. Your responsibilities will include: Design customer relationship management strategies, define implementation roadmaps and propose customer solutions built on the Salesforce platform. Work closely with technical architects to design the overall architecture and application systems that enable the customer to implement the platform, and ensure that solutions are aligned with business objectives and functional designs, while adhering to platform best practices. Assist functional resources and business analysts in compiling requirements and defining designs for components of the Salesforce platform or related cloud solutions. Facilitate customer workshops and document requirements and design of Salesforce-related solutions. Coach and guide junior project team members throughout the implementation process to ensure the success of a project or prospecting activities. Ensure strict adherence to Salesforce standards and best practices. Facilitate discussions with business and technical stakeholders to define critical business requirements and present a technical vision and solutions in the form of platform capabilities, customization and integration in response to customer requirements and needs. Answer preliminary and technical questions to provide the team wit the necessary informaiton to prepare and present service offers, RFP responses and appropriate demonstrations. Ability to interact with the customer by communicating effectively, facilitating meetings and defining and allocating action items. Assist in location information required for project planning and service offering (budget, scope, statement of work). Keep up to date with Salesforce platform capabilities and related technologies, including regular monitoring of Salesforce relsease. What you bring to the role At least five years' practical experience in designing, configuring and implementing solutions on the Salesforce platform. One of Salesforce's core consulting certifications (Cloud Consultant: Sales, Service, Marketing, or Experience). Demonstrated experience as a Solution Architect leading the design and functional requirements of Salesforce implementation projects. Solid understanding of Salesforce's core data model and the capabilities offered by various cloud services. Hands-on experience configuring various Salesforce features (workflow rules, validation rules, matching rules, Flows, Process Builder, etc.). Strong understanding of Salesforce functional design best practices and ability to recommend configuration and customization options to customers. Understanding of the various Salesforce customization options available and how to use each: Apex, LWC, etc. Experience working with technical teams to design integration architectures and data flows. Excellent communication skills and ability to explain requirements, solution design and options to administrative and technical stakeholders. Proven ability to create innovative solutions to complex needs, and to streamline/automate business processes. Analytical, organizational, interpersonal, problem-solving and communication skills. Particiaption, as a team leader or member, in gathering and documenting business requirements from the company's key users. This position requires written and oral fluency in English because it involves interpretation and application of English standards, guidance, laws and regulations, servicing of English-speaking clients located across Canada and collaboration with English Speaking colleagues located outside of Quebec. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
SAP Senior Consultant
PwC, Montreal, QC
A career within SAP Consulting services, will provide you with the opportunity to help our clients maximise the value of their SAP investment with offerings that address sales, finance, supply chain, engineering, and human capital. We provide comprehensive consulting, system integration and implementation services across multiple SAP applications, products and technologies. Simply put, we focus on delivering business led, technology enabled change for our clients including industry specific enterprise resource planning and the latest in mobile, analytics and cloud solutions. Meaningful work you'll be part of As a SAP Solution Architect Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: • Responsible for developing strategic client relationships while providing high quality work across multiple client projects as a functional solution architect • Responsible for overseeing functional teams to drive solution design and implementation of SAP procurement and supply chain technology solu tions like SAP MM, SAP SD, SAP IM/ WM , and SAP PP • Proven leader with in-depth knowledge of Procurement & Supply Chain-related business functions and SAP functionality to drive development of client offerings and end-to-end transformati on projects • Responsible for contributing to development of goals, objectives and focus areas for practice staff • Responsible for building solid and collaborative relationships with team members, foster a productive team environment • Responsible for solution strategy and project delivery as a SAP Solution Lead • Lead client, PwC and technology partner teams to plan, manage and deliver high quality engagements • Developing solutions based on common issues facing clients who provide products and services (e.g., aer ospace and defense, automotive, consumer and retail, energy, industrial products, technology or utilities) • Identifying and addressing client needs: developing and sustaining deep client relationships using networking, negotiation and persuasion skills to i dentify and sell potential new service opportunities; preparing and presenting complex written and verbal materials; and defining resource requirements, project workflow, budgets, billing and collection • Contribute to teams to generate a vision, establish directi on and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation • Engage the SAP team through business development and proposal opportunities • Lead and mentor the junior client and PwC person nel through the project lifecycle Experiences and skills you'll use to solve • Strong prior experience in managing strategic client relationships while providing high quality work across multiple client projects • Strong prior experience in leading implementation of SAP procurement & supply chain modules like Materials M anagement, Warehouse Management and SAP IBP • Previous experience in leading a functional team of consultants through all phases of an implementation project • Proven experience in ability to integrate complex and divergent requirements into a simple, intuit ive, and successful SAP solution design • Proven experience in developing solution architecture leveraging SAP technologies to enable clients business processes • An interest in deepening your procurement and supply chain business acumen, technical knowledge , particularly with SAP's newer cloud technologies • An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work • Deep understanding of procurement and supply chain business functions and expertise working in different industries (eg CPG , Manufacturing, Retail etc) • Proven track record of success fully delivering SAP application solutions with at least two end to end SAP S/4 HANA implementation project on premise and Cloud edition • Post secondary education considered an asset • The successful candidate requires fluency in English, in addition to French as they will be required to support or collaborate with English-speaking clients, colleagues and/or stakeholders during the course of their employment with PwC Canada • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc . Your Application to PwC We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like. The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
Architect de Solutions Infonuagiques - Sécurité / Cloud Solution Architect - Security
Microsoft Canada, Montreal, QC
ENGLISH TEXT FOLLOWS FRENCH Avec plus de 17 000 employés dans le monde, la mission de l'organisation Customer Experience & Success (CE&S) est de permettre aux clients d'accélérer la valeur commerciale grâce à des expériences client différenciées qui tirent parti des produits, services et partenariats de Microsoft. Joignez-vous à CE&S et aidez-nous à construire un avenir où les clients atteignent leurs résultats commerciaux plus rapidement avec une technologie qui ne fait plus.   Nous sommes à la recherche d'un Architect de Solutions Infonuagiques (CSA) - Sécurité, passionné par la transformation de la sécurité de nos clients sur la Microsoft Azure et Plateformes Microsoft 365. Il s'agit d'un rôle en contact avec le client, possédant la relation technique entre le client et Microsoft, aidant les clients à tirer parti de leurs investissements Microsoft grâce à l'architecture, à la mise en œuvre et aux engagements de santé opérationnelle. Ce rôle est flexible en ce que vous pouvez travailler jusqu'à 50% à domicile.   La mission de Microsoft est de donner à chaque personne et à chaque organisation de la planète les moyens d'atteindre plus. En tant qu'employés, nous nous réunissons avec un état d'esprit de croissance, innovons pour responsabiliser les autres et collaborons pour atteindre nos objectifs communs. Chaque jour, nous nous appuyons sur nos valeurs de respect, d'intégrité et de responsabilité pour créer une culture d'inclusion où tout le monde peut s'épanouir au travail et au-delà.  With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. We are looking for a Cloud Solution Architect (CSA), specializing in Security who is passionate about driving our customers’ security transformation on the Microsoft Azure and Microsoft 365 Platforms. This is a customer-facing role, owning the technical relationship between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation, and operational health engagements. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.Individual Contributor
Developer/DevOps/SRE Engineer
SAP, Montreal, QC
We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! ABOUT SAP As market leader in enterprise application software, SAP helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device - SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. At SAP, we believe in the power of collaboration and empower our employees to perform at their best in an environment that encourages free and open expression of ideas. Here, you work alongside creative thinkers who share your intents, while turning big ideas into reality for our customers. With innovative job training, mentors to help you grow, and the flexibility to balance your work and personal life, you're able to build your career. It's no wonder that some of the sharpest minds from around the world are working for a company that is consistently recognized as a global top employer. Purpose and Objectives The development team for the Event Broker for SAP Cloud Applications in the SAP Business Technology Platform is seeking a committed Developer/DevOps/SRE Engineer with experience in developing cloud-based applications. You must have a passion for software development, participating in an Agile team, creating clean code and documenting your work. As part of a Scrum Team you will design, deliver, operate and support the creation of an innovative Event Broker for an event distribution capability. The solution is a cloud native, loosely coupled set of reusable data event services, providing greater resiliency, filtering based on payload, replay of past events and scalable performance. As part of our development team, you will have abundant opportunities to demonstrate your abilities and learn new skills. Your responsibilities Infrastructure and continuous deployments Operational monitoring, measurement and security Strong ability to collaborate and be part of a team Be an active member of self-empowered Scrum teams producing software using Agile principles and engineering-driven decisions Be technically proactive, influencing the team with innovative and creative ideas Have the flexibility to adapt to technologies and change directions quickly Design and architect elegant, robust and scalable solutions Be at the forefront of enterprise cloud development Your qualifications BA/BS degree in a computer related field (3+ years of degree relevant experience to degree) 2+ years of both development and operations or Site Reliability Engineering (SRE) relevant experience (a combination of app development as well as handling infrastructure and operations work) Experience working in a containerized cloud environment using Kubernetes Experience with modern CI/CD practices and deployment pipeline design and operation Experience with administration in the terminal Strong experience in scripting (Groovy, Python, Bash, etc.) Experience developing, deploying and operating services running in a cloud environment (e.g., AWS, Azure, Google Cloud Platform, etc.) Experience with Terraform, Ansible or other configuration management tools Experience working in an environment with continuous delivery/continuous integration Willingness to take responsibility and ownership for your work and the team's work without waiting for detailed instructions Must have a passion for delivering high-quality, fully tested and documented code Be technically proactive, influencing the team with innovative and creative ideas Have the flexibility to adapt to technologies and change directions quickly Solid understanding and practice of Agile software development Enjoy working in a collaborative team, fast-paced and highly dynamic work environment Willingness to continuously learn new technologies and methodologies Strong team-oriented interpersonal skills, including humility and being open to giving and receiving feedback Good verbal and written English Preferred qualifications 6+ years of DevOps relevant experience (a combination of app development as well as handling infrastructure and operations work) Deep knowledge and experience in Git Experience managing and/or leading on-call operations Experience with Kubernetes for container orchestration Experience developing operational monitoring and metrics for the applications you are developing Experience with GitOps and technologies to enable it such as ArgoCD or FluxCD Administration of cloud observability tools such as EFK, Prometheus, Jaeger or Zipkin Experience with Kubernetes and related service mesh technologies like Istio, Linkerd or Envoy Experience developing and operating Kafka or other modern messaging technology Streaming applications Microservice architectures Distributed architectures Services running in a cloud environment (e.g., GCP, AWS, Azure, etc.) We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 88700 - 150800(CAD) CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAPNorthAmericaBenefits.com Requisition ID: 392912 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 392912 Posted Date: May 9, 2024 Work Area: Software-Development Operations Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location: Montreal, Quebec, CA, H3B 0B3
Head of Information Security / VP of Information Security [OneIT]
WSP Canada, Montreal, QC
Position Summary WSP's Information Security Office (ISO) is responsible for the deployment of the information security framework in to both the IT organization and wider business community. This includes the Governance mechanisms, policies and processes, tools and technologies, and employee training required to protect WSP information and that of our clients. The role of Head of Information Security reports to our Chief Information Security Officer and is responsible for leading a team of Business and Regional Information Security Officers across WSPs global business. It is a primarily internally facing role, though it may involve some interaction with clients and third parties. This position requires a senior management professional with relevant experience and a strong working knowledge of IT security, risk management, regulatory compliance, information and public cloud service technology, IT operations management principles, and third-party security management. Responsibilities : Information Security Strategy: Collaborate with the CISO to define the organization's information security strategy, vision, and goals. Translate strategic objectives into actionable plans and initiatives that align with business objectives and industry best practices. Team Leadership: Lead and manage a team of Information Security Officers located across WSPs regions. Provide guidance, mentorship, and support to ensure their professional development and effective execution of their responsibilities. Information Security Governance: Oversee WSPs implementation and maintenance of its ISO27001 certified Data and Information Security Management System. Establish and maintain the Information Security Governance framework; including running the Information Security Committees; coordinating IS risk management, executive reporting and participate in other forums where information security input and approval is required based on documented policies and processes. Risk Management: Oversee the identification, assessment, and mitigation of information security risks. Work closely with cross-functional teams to ensure risk management practices are embedded in business processes and projects. Monitor the effectiveness of risk mitigation measures and drive continuous improvement. Security Awareness and Training: Develop and deliver comprehensive security awareness and training programs to promote a security-conscious culture throughout the organization. Collaborate with stakeholders to address security education needs and ensure employees understand their roles and responsibilities in protecting information assets. Acquisition, Mergers and Integrations: Direct the security matters relating to all aspects of Acquisitions, Mergers, Integrations and Divestments. Including the security evaluation of potential acquisitions through to the integration of the acquired businesses into WSP's security ecosystem. Client Support: Develop and maintain a program of client support, to ensure that all client security requirements are identified, assessed, delivered and reported to relevant business leaders. Vendor and Third-Party Risk Management: Develop and maintain a robust vendor and third-party risk management program. Conduct assessments of vendors and service providers to ensure they meet information security requirements and adhere to contractual obligations. Incident Response and Management: Develop and maintain an incident response plan and coordinate the response to information security incidents. Lead investigations, root cause analyses, and corrective actions to mitigate the impact of incidents and prevent future occurrences. Security Incident Reporting and Metrics: Develop and maintain metrics, reports, and dashboards to track the effectiveness of the information security program. Provide regular updates to senior leadership on the organization's security posture and recommend remedial actions as needed. Leadership and People Responsibilities: Displays personal and team leadership in performing their role, with an ability to make complex decisions with limited input and review from senior staff. High level of personal integrity, and the ability to professionally handle confidential matters and exude the appropriate level of judgment and maturity. Assist in the training, and coaching of new and existing staff, and provide coaching to staff executing all aspects of information security and risk assessment and support. Develop positive working relationships with other team members and business partners and partner across teams to align with WSP internal and external client demands. Capable of rapidly assimilating and internalizing complex business, technology, and risk management concepts and dependencies. Capable of clearly defining, presenting and selling recommended strategies to senior management teams. Critical thinker with strong problem-solving skills, project management skills; financial/budget management, scheduling and resource management. Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate between specialized groups of business unit and IT professionals. Accommodation of schedule for international conference calls. Finance/Budgetary Responsibilities: Support the CISO in developing the budget projections based on objectives Responsible for the budget for the Information Security Office Requirements: Required 10+ years related senior level experience in Information Security, IT risk, IT Audit or a similar position involving IT and business change, including leading a team of IT professionals. Graduate of a four-year college or university, preferably with a degree in computer science or information management, or Professional certification in one or more of the following disciplines - IT governance (e.g., CGEIT), security (e.g., CISSP, CISM), internal audit (CISA). Working (not necessarily technical) knowledge of security technologies (encryption, data protection, network intrusion prevention, host intrusion prevention, firewalls, privilege access, etc.) Working (not necessarily technical) knowledge of enterprise IT security concerns and technologies, including but not limited to VPNs, network security, encryption, authentication, application-level network protocols, PKI, IPSec, Firewall, SSH, SSL, DES, LAN/WAN, and TCP/IP Knowledge of security best practices (applications, network and client setups) Experience with IT Governance frameworks such as COBIT, ITIL and ISO 2700x Experience with governance, compliance and audit within IT environments Experience of risk management, including risk analysis, mitigation and monitoring Knowledge of information security regulations applicable to WSP Fluent Bilingual English and French Preferred Master's degree in IT, Computer Science, Engineering or related field WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Business Information Security Officer - Corporate [OneIT]
WSP Canada, Montreal, QC
Position Summary WSP's Information Security Office (ISO) is responsible for the deployment of the information security framework in to both the IT organization and wider business community. This includes the Governance mechanisms, policies and processes, tools and technologies, and employee training required to protect WSP information and that of our clients. The role of Business Information Security Officer - Corporate works directly with WSP's Global IT organization and with our other Corporate Services such as HR, Finance and Health and Safety. It is a primarily internally facing role, though it may involve some interaction with clients and third parties. The role has a dual reporting relationship to the CISO and to the CIO. This position requires a senior management professional with relevant experience and a strong working knowledge of IT security, risk management, regulatory compliance, information and public cloud service technology, IT operations management principles, and third-party security management. Responsibilities : Working directly with business leadership at all levels of the organisation to deliver an effective, world class information security program. Establish and maintain the Information Security Governance framework; including running the Information Security Committee; coordinating IS risk management, executive reporting and participate in other forums where information security input and approval is required based on documented policies and processes. Implementing and Operating the ISO270001 aligned Data and Information Security Management System. Enhancing the security culture within Global IT and Corporate Services, driving business change initiatives and owning security e-learning. Developing and maintaining an understanding of IS requirements, including regulatory/legal requirements. Working with key stakeholders, including the Head of Legal and Corporate leads to provide input and security assurance for new bids and acquisitions. Working with the corporate IT teams and providing security guidance for new IT projects (working with the Security Architect function where needed) Liaise with the relevant functions - Risk Management, Commercial, HR, Legal, Compliance, Procurement, Facilities / Physical Security - to ensure IS coordination and risk management. The management and co-ordination of any security incident response. Provide SME and guidance on any security needs or requirements. Act as an advisor to the Corporate Services leads on all information security related matters. Work with the CISO and ISO on the Global Information Security Framework; contributing to the development of new processes, identifying and resolving risks and providing regular reports on security matters and metrics. Leadership and People Responsibilities: Displays leadership and independence in performing their role, with an ability to make complex decisions with limited input and review from senior staff. High level of personal integrity, and the ability to professionally handle confidential matters and exude the appropriate level of judgment and maturity. Assist in the training, and coaching of new and existing staff, and provide coaching to staff executing all aspects of information security and risk assessment and support. Develop positive working relationships with other team members and business partners and partner across teams to align with WSP internal and external client demands. Capable of rapidly assimilating and internalizing complex business, technology, and risk management concepts and dependencies. Capable of clearly defining, presenting and selling recommended strategies to senior management teams. Critical thinker with strong problem-solving skills, project management skills; financial/budget management, scheduling and resource management. Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate between specialized groups of business unit and IT professionals. Accommodation of schedule for international conference calls. Finance/Budgetary Responsibilities: Support the CISO in developing the budget projections based on objectives Requirements: Required 8+ years related senior level experience in Information Security, IT risk, IT Audit or a similar position involving IT and business change Graduate of a four-year college or university, preferably with a degree in computer science or information management, or Professional certification in one or more of the following disciplines - IT governance (e.g., CGEIT), security (e.g., CISSP, CISM), internal audit (CISA) or Payment Card Industry (PCI) Working (not necessarily technical) knowledge of security technologies (encryption, data protection, network intrusion prevention, host intrusion prevention, firewalls, privilege access, etc.) Working (not necessarily technical) knowledge of enterprise IT security concerns and technologies, including but not limited to VPNs, network security, encryption, authentication, application-level network protocols, PKI, IPSec, Firewall, SSH, SSL, DES, LAN/WAN, and TCP/IP Knowledge of security best practices (applications, network and client setups) Experience with IT Governance frameworks such as COBIT, ITIL and ISO 2700x Experience with governance, compliance and audit within IT environments Experience of risk management, including risk analysis, mitigation and monitoring Knowledge of information security regulations applicable to WSP Preferred Master's degree in IT, Computer Science, Engineering or related field WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Expert, Data Product Manager
Canadian National Railway, Montreal, QC
 At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!      Job Summary The Data Product Manager is a key role in CNDS (CN Data Services) and interacts with its business stakeholders to meet its strategic objectives in delivering business value through effective processes and structured services. It interacts with cross-functional teams to understand business needs, define product roadmaps, and ensure the successful delivery of data solutions. The role works will play a pivotal role in our Data Engagement Team, overseeing the development and management of data products that drive efficiency, innovation, and strategic decision-making. The position supports the full lifecycle of the product and as such seeks regular customer feedback related to the product to understand and improve customer satisfaction.   Main Responsibilities The Data Product Manager will be working on the following: ·       Facilitate discussions with the business to clearly define the opportunity and/or problem to resolve and obtain high-level requirements. ·       Leverage the right channels and processes to capture the demand, assess it, provide estimates and engage with the portfolio managers and business stakeholders ·       Ensure adherence to operating model gates and engage with the relevant roles to process the demand and secure funding ·       Collaborate with various CNDS services throughout the plan, build, deploy, and run phases to ensure that the solution aligns with both business requirements and the Data Product roadmap ·       Maintain the continuous communication and the customer relationship with the business stakeholders along the process as one of the main CN Data Services representative ·       Maintain intake of projects and enhancements ·       Shape business cases and promote sponsorship ·       Work closely with data engineers, analysts, and architects to drive collaboration and successful data product outcomes. ·       Provide business leaders with insight into innovative technologies that can disrupt or enhance business models and capabilities ·       Collaborate and coordinate with other Product Managers and stakeholders to avoid duplication and handle dependencies ·       Engage with vendors to understand and influence their product evolution based on CN’s strategic needs   Requirements Experience ·       Between 10 to 15 years of overall work experience. ·       Minimum 5 years of experience in product management or related roles. ·       Demonstrated experience in engaging senior leaders and other stakeholders to support business decisions. ·       Experience in shaping, building, scaling and sustaining products. ·       Experience in diverse roles and increasing responsibilities across Business and I&T. ·       Experience in transportation and logistics companies an asset.   Education/Certification/Designation ·       Bachelor’s Degree in Computer Science, Information Technology, Engineering, Business Administration or an equivalent degree and experience ·       Master’s degree in Engineering or Administration an asset     Competencies   ·       Knows the business and stays current on industry needs. ·       Sets direction and inspires others. ·       Communicates with impact. ·       Demonstrates agility and drives change. ·       Applies critical thinking. ·       Collaborates with others and shares information. ·       Identifies needs and finds solutions to create value for all stakeholders.  This position is posted as a grade LEVEL 7. For internal candidates, note that the grade level of the position may adjust based on the employee's experience. About CN CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 miles rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability, and our customers, providing operational and supply chain excellence to deliver results. For internal candidates, note that the grade level of the position will depend on the employee's experience. 
SAP Functional Solution Architect / Process Leader - Supplychain
Deloitte, Montreal, QC
SAP Functional Solution Architect / Process Leader - Supplychain Apply now » Apply now Start applying with LinkedIn Apply Now Start Please wait... Apply now × Apply for Job × × × Enter your email to apply Date: May 6, 2024 Location: Montreal, Quebec, Canada Company: Deloitte Job Type: Permanent Reference code: 124951 Primary Location: Montreal, QC All Available Locations: Montreal, QC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Build your leadership skills at Deloitte University. Have many careers in one Firm. Partner with clients to solve their most complex problems -- What will your typical day look like? Our technologists help clients implement innovative technologies to drive their business’ forward. Our consultants link technology insights to clients’ organizational goals to fit within their operating models, accounting for their people, intellectual capital, and industry specific processes. You will have access to a high-quality portfolio of businesses and clients with opportunities to work across capabilities, industries, and geographies - in roles and on projects aligned with your SAP skills. As a S/4 HANA Industry Business Architect you are expected to: • Have deep SAP best practices process knowledge already in one of Record-to-Report, Order-to-Cash, Procure-to-Pay, Supply Chain (Demand Planning & Forecasting, Warehouse Management, Transportation Management) • Become an SAP best practices industry processes subject matter leader and be familiar with how these processes are brought to life in SAP’s S/4HANA Industry Solutions • Deliver complex S/4HANA transformation projects successfully • Lead and support S/4HANA pursuits and Practice Development initiatives • Supervise and coach junior colleagues and manage parts of client engagements • Develop external eminence for Deloitte and yourself • Promote and foster collaboration and knowledge sharing between practitioners within Deloitte About the team The full potential of SAP solutions isn't just about technology, it's also about driving sustainable business value. At Deloitte, our SAP specialists deliver the technology and services to help our clients meet business performance goals and improve processes. As an SAP Global Partner, we provide a broad range of consulting services, from HR, CRM and supply chain to finance transformation. Enough about us, let’s talk about you You are someone who has: • Functional proficiency with at least 2+ full lifecycle SAP functional solution and business process architectures and 8+ years of industry and/or consulting experience in the SAP space • At least 6 years of SAP experience implementing SAP including experiences with SAP S/4HANA and some of SAP’s Industry solutions • SAP S/4HANA knowledge and experience and SAP certification is an asset • Experience in providing post implementation support • Strong understanding of the integration points with SAP’s cloud application portfolio (eg. Success Factors, Ariba, Customer Experience) • Ability to develop and present new ideas and conceptualize new approaches and solutions • Proven analytical skills and systematic problem solving • Due to the nature of the role having interactions with National & Global clients, bilingualism in French and English is required for this position Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities. The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative. We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people. Job Segment: SAP, Solution Architect, Developer, Supply Chain, QC, Technology, Operations, Quality Apply now » Apply now Start applying with LinkedIn Apply Now Start Please wait... Apply now × Apply for Job × × × Enter your email to apply
Microsoft Dynamics 365 CRM Online Developer
CGI Group, Montreal, QC
Position Description: Microsoft Dynamics 365 CRM Online DeveloperBeing a member of CGI will not only allow you to broaden your field of expertise on several technologies, but will also give you the opportunity to advise our major clients on the technologies and methodologies appropriate to their needs.Our team is dynamic and encourages collaboration, exchange and initiative. Respect and fun are the basis of our work environment.CGI focuses on each of us, offering a personalized training plan, highly competitive financial benefits and flexible schedules that allow us to balance personal life and career.Your role will be to intervene in the lifecycle (agile planning, development, testing, deployment, operation, monitoring and vigilance) of a Microsoft Dynamics CRM-based application supporting the investment process, and to ensure results in terms of content, quality and deadlines.Responsibilities :- Implement and maintain software components using technologies such as:- Microsoft Dynamics 365 CRM Online- Snowflake- Azure DevOps- GIT- Microsoft .NET (C#)- .net Core- Web Services- REST (ODATA)- JSON- XML- JavaScript- CSS- HTML- PowerShell- T-SQL- SSIS- Design, develop and maintain user-friendly, scalable technology solutions according to development framework and enterprise architecture- Enrich necessary integrations with other applications using Snaplogic IPaaS and SSIS- Enrich the Snowflake data warehouse- Participate in Pull Request approvals and maintain CI/CD processes- Participate in discovery and refinement activities and other agile events- Work with the Scrum team to deliver the criteria established in the stories, in iterative mode (sprints)- Propose innovative technical solutions- Share your ideas, difficulties encountered, project progress and results with the team- Recommend improvements to applications in your sector, based on organizational needs- Ensure the quality of the solution in conjunction with the designers, data modeler and solution architect- Develop and execute unit tests- Be accountable for delivering quality components- Participate in integrated testing and acceptance cycles- Recommend improvements to ensure system evolution- Support the IT operations group during incidents- Provide level 2 support (day)Requirements :- 5 years' relevant experience- Undergraduate degree in computer science or related field- Experience with Microsoft technologies (.NET, DevOps, SQL) required- Experience with CRM solutions (Dynamics 365), required- Experience with IPaaS (Snaplogic), an asset- Experience with Snowflake, an asset- Knowledge and experience of the Agile methodCompetencies (Behaviors, skills) :- Sense of initiative, curiosity and willingness to learn- Self-starter- Spirit of cooperation and teamworkProject location: Montreal, 1 face-to-face meeting per week.Bilingualism (French and English) is required for this position due to the nature of the role requiring interactions with domestic and global clients. Skills: French.NETDevOpsMS Dynamics CRMPowerShellPowerShellSnowflakeSQL What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.Come join our team-one of the largest IT and business consulting services firms in the world.
Senior SAP TQM Consultant - Montreal
SAP, Montreal, QC
Consulting and Professional Services Senior SAP TQM Consultant - Montreal We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! What you'll do As the Senior TQM, you will: Lead Premium Engagement program Support or execute analysis of customer situation/requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure, and operational topics Support or execute engagement planning of Premium Engagement services to customer situation/requirements, solutions, create a value proposition, secure customer alignment, including working with the account team, expert engagement engineer, solution or industry experts, partners, executive sponsors, or delivery support teams Support engagement quality and execution of Premium Engagement services, including governance, top issue/escalation management, executive reporting & presentations, resource staffing, contract management, and services delivery Execute engineering services or resources for end-to-end projects or focused phased activities, including design, optimization, assessment, technical integration, validation, operations, escalations, empower training, and workshops What you bring Strong SAP business and technical solution architecture expertise. 5-8+ years of experience with SAP’s Enterprise Solutions, Industry Solutions, Platform Solutions, SaaS Solutions, Third-Party Technologies, or Partner Technologies. Experience with SAP HANA, S/4 HANA, or SAP Business Technology Platform preferred. SAP project management, value management, and quality management practices Experience leading design, implementation, and change management projects Pre-sales, Solutioning, Procurement, Contract Lifecycles, Contract Renewals, and Customer Retention experience Experience working with c-levels, senior leaders, influencers, and trusted advisors Strong facilitation, negotiation, and de-escalation skills Bachelor or Master’s STEM Degree: Science, Tech, Engineering, Math or equivalent experience in the field of technology French Bilingual Meet your team SAP Technical Quality Manager works with customers with Premium Engagement contracts and is responsible for the overall delivery of contracted services. #CSSJobs #CSSOpportunities #SAPCareers #SAPJobs #CanadaMU We build breakthroughs together SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 96,100 - 213,000(CAD) CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAPNorthAmericaBenefits.com Requisition ID: 391065 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 70% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid Requisition ID: 391065 Posted Date: Apr 23, 2024 Work Area: Consulting and Professional Services Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 70% Location: Montreal, Quebec, CA, H3B 0B3 Job alert share Job Segment: ERP, SAP, Cloud, Solution Architect, Pre-Sales, Technology, Sales
Specialist Data Developer/Software Development
Canadian National Railway, Montreal, QC
At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job Summary The role of Specialist Software Development is to contribute to the whole solution by analyzing functional specifications to identify the best technical design (blueprint) and coding parts of the solution. The Specialist takes full responsibility of assigned deliverables, aligns own workload and focuses on key tasks in order to deliver as per service commitment, leveraging own expertise and skill set to achieve delivery goals. Depending on the assignment, the role may apply in either a Project, Enhancement or Support environment.  Main Responsibilities  Deliver & Support •            Write performing quality code to fulfill design and pass code review with minimal number of defects •            Apply configuration on development environment when required •            Participate in implementing and supporting full product in production. •            Analyze source system data to assess data quality, connect to data sources, import data and transform data for Business Intelligence   Technical Expertise  •            Design ETL processes and develop source-to-target data mappings, integration workflows, and load processes •            Interact with Data Designer to understand requirements for solutions. Highlight the technical impacts of the functional design on existing solutions based on a detailed analysis. •            Deliver technical design and database structure for medium to high product complexity •            Create, review and maintain technical documentations. •            Analyze and troubleshoot the production issues and provide remediation   Architecture •            Contribute in developing the design and coding standards that will apply to the whole practice •            Document blueprint based on requirements & functional designs •            Document designs and architect data maps, develop data quality components and establish and/or conduct unit tests •            Involved in gathering, understanding and validating the project specifications and participate in ETL architecture design reviews   Quality Controls  •            Ensure Quality KPI are identified, measured and produced ensuring respect of development standards.  Ensure right level of testing is consistent across all projects. •            Identify problems, develop ideas and propose solutions within differing situations requiring analytical, evaluative or constructive thinking in daily work. •            Perform reviews and quality checks after data has been loaded   Working Conditions •            N/A Requirements  Experience •            Minimum 4 years overall work experience as a developer •            Hands On with Azure, ADF and Databricks is a MUST •            Proficiency with programming languages Java, Python and Shell scripting is a MUST •            Proficiency with programming language Scala is a plus •            Ability to develop Batch and Streaming applications •            Exposure to NoSQL database and thorough experience with SQL •            Experience working in Agile environments and Azure devops  Assets •            Azure Certification, DataBricks Certification, Snowflake expertise •            Knowledge of Hadoop ecosystem (Hive, Spark, HDFS, NiFi)  Education/Certification/Designation •            Bachelor’s degree in computer science or equivalent degree or work experience   Functional competencies/Soft Skills •            Strong communication skills, including the ability to speak clearly to technical and nontechnical people. •            Self-driven, highly motivated, team player and able to learn quickly   Technical skills/ Knowledge •            Proficiency with SQL and/or data modeling skills. •            Proficiency with programming technologies in area of expertise, Python, Java/Scala, PowerShell •            Experience in troubleshooting and resolving database integrity and performance issues •            Experience in Data warehouse design, ELT/ETL and BI reporting/analytics tools •            Experience with Big Data techniques and Cloud, Knowledge of Messaging Queue (Kafka, Azure Event Hub, RabbitMQ, Etc..) and  ELK •            Experience developing CI/CD pipelines •            Awareness of Agile principles, automation, Scripting Skills  and DevOps •            Strong understanding of data warehousing and business intelligence architecture •            Experience with Azure (DataLake, DataFactory, DataBricks, Data Explorer, Data warehouse) •            Experience with version control systems (git) and Azure DevOps •            Knowledge of Big Data analytics technologies in a Cloud environment About CN CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.
Specialist Software Development
Canadian National Railway, Montreal, QC
At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job Summary:The Specialist Software Development plays a critical role in ensuring the successful and timely delivery of high-quality software products that are used to plan and safely operate CNs Transportation Business.  The primary purpose of the Specialist Software Development is to facilitate the efficient and effective delivery of software solutions within an Agile framework. They coordinate the efforts of the POD members, set priorities, ensure alignment with project objectives, and remove obstacles to progress. Additionally, they serve as a communication bridge between the POD and product/ project stakeholders, oversee the delivery process, and drive continuous improvement initiatives to optimize software delivery practices.While fulfilling their POD leadership responsibilities, they also actively engage in software development tasks, contributing to coding, testing, and other technical activities. By combining leadership with hands-on involvement in development tasks, the Specialist Software Development ensures both the effective functioning of the team and the successful delivery of high-quality software products.This is a Technical Leadership role, and successful candidates will have a broad range of skills and knowledge in IT service delivery, business analysis, project management, and software development.Major Responsibilities:List the job’s key tasks and responsibilities in order of importance. Most jobs have three to five major responsibilities. Please specify the approximate amount of time (e.g. 50%) spent on each:DEMAND MANAGEMENT             •                     Collaborates with Delivery Managers, Product Managers, and Service Offering Managers Architects to identify delivery demands including new projects, product enhancements and Level 3 application support (problem investigation and corrective content for product defects).•                     Collaborates with Solution Designers, Business Analysts, and Solution Architects to define proposed solutions, estimate development efforts, and elaborate business requirements.•                     Documents Solution Delivery Plans that outline the approach, activities, timeline, and resources required to deliver solutions to meet specific delivery demands a particular set of requirements. SCRUM MANAGEMENT  •                     Coordinate the day-to-day activities of an Agile Development team, ensuring that work assignments are distributed and tracked appropriately, and that sprint goals are attained. •                     Support and guide the team by identifying and removing any obstacles or impediments that may hinder the progress of deliverables, in addition to technical development expertise as required.•                     Facilitates communication within the team and project/ product stakeholders. They ensure that everyone is aware of the status of deliverables, priorities, and changes to delivery timelines. SOFTWARE DEVELOPMENT       •         Develop a deep domain expertise for the products and projects supported by the POD. This includes understanding how the systems impact CNs business and the personas of consumers.•         Decompose requirements into user stories that are small, independent, and testable. Collaborate with product stakeholders to clearly define user story acceptance criteria.•         Work closely with cross-functional teams to design, develop, and maintain high-quality software solutions (on time and budget).  Ensure compliance to all quality, security, and code standards.•         Support other developers within the POD by conducting code reviews, troubleshooting of problems/ defects, and by arbitrating any conflicting requirements or priorities.RELEASE AND CHANGE MANAGEMENT  •         Safeguard CN production environments by ensuring that all solution requirements and integration failure points, or other dependencies have been thoroughly tested prior to release.•         Document comprehensive production Implementation Plans and define the roles and responsibilities of all contributors to releases and schedule/ submit production Change Controls.•         Collaborate with operational and support stakeholders to ensure the seamless implementation of delivered solutions into the production environment and transition to support personnel.Skills / Functional Knowledge:•         Proficient with the software development lifecycle and working in an agile environment.•         Experience in business analysis, application design and business requirements gathering.•         Strong negotiation, analytical, problem solving, and decision-making skills.•         Effective communication skills with both a technical and nontechnical audience at all levels.•         Experience with Service Management including planning, design, implementation, operation, and continuous improvement of service offerings.Technical Skills•         Front-end Web Development: Including HTML, CSS, and JavaScript.  Knowledge of modern frameworks/libraries like Angular, typescript, native script, or Ionic.•         Mobility Applications: Experience in Android Studio and Xcode for IOS development with Angular and Native Script, mobile architecture components, and Android and IOS frameworks.•         Back-end Development: Proficiency with Microservices using MuleSoft, Tomcat, JBoss, and experience working with Kafka, Apigee, MQ, IIB, Node JS and Java.•         Database Management: Understanding of database systems such as SQL Server, PostgreSQL, or others. Ability to design and interact with databases efficiently and perform query optimisation.•         Back end as a Service (Baas): Proficiency in Kinvey and/or Firebase including collections, flex services, rapid services, collection hooks, custom endpoints, and authentication.•         DevSecOps and Version Control: Experience working with Git and Azure Dev Ops for version control, and pipeline management.•         APIs (Application Programming Interfaces): Understanding and ability to create RESTful APIs to facilitate communication between front-end and back-end components.•         Server Management: Knowledge of server-side operations and deployment. Familiarity with cloud platforms like Azure and Google Cloud.•         Command Line/Shell Scripting: Competency in using the command line interface for tasks like navigating file systems, executing scripts, and managing servers.•         Security Basics: Understanding of basic security principles to develop secure applications. Identify any security issues that the application or any process may have and propose solutions.Education / Certification / Experience:•         Bachelor’s degree in computer sciences, Software Engineering, or Information Technology•         Minimum of 5-10 years of relevant experience in software development and scrum methodologiesOrganizational Analysis:•         The Specialist Software Development orchestrates the delivery of applications that are integral to the planning, operations, and safety of CNs Transportation business.•         The Specialist Software Development is a subject matter expert of their business domain and bridges any gaps between product stakeholders and the SCRUM team (POD).•         The impact of poor decision making in this role may lead to projects or other delivery delays, poor product quality impacting operations, or financial impacts (i.e. inflated delivery costs). Decision Making:The Specialist Software Development has the authority to make decisions or take action on:•         Setting Priorities: The Specialist Software Development has the authority to prioritize tasks and activities within the team, based on project goals, timelines, and resource availability. •         Task Assignment: The Specialist Software Development can assign tasks and responsibilities to team members, considering their skills, expertise, and availability. •         Problem Solving: The Specialist Software Development is empowered to make decisions to address delivery challenges, technical obstacles, or conflicts that arise within the team. •         Risk Management: The Specialist Software Development has the authority to assess risks, develop mitigation strategies, and implement contingency plans to minimize the impact on project delivery.•         Communication and Stakeholder Engagement: The Specialist Software Development has the authority to represent the team in communications with stakeholders, provide updates on project progress, address stakeholder concerns, and manage expectations.  About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results. For internal candidates, note that the grade level of the position will depend on the employee's experience. 
Specialist Product Manager
Canadian National Railway, Montreal, QC
At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe role of Specialist Product Manager is to assess and fully understand the business needs and translate those needs into business and technical requirements.  The Specialist Product Manager must have a strong mix of technical and business acumen and be capable of assessing the cost/benefit of a feature so they can collate a product backlog and prioritize a roadmap that best serves the business.The Specialist Product Manager works closely with the business and I&T stakeholders to operationalize these roadmaps for initial development, and lifecycle evolution/enhancements of the product.The Specialist Product Manager supports the full lifecycle of the product and as such seeks regular customer feedback related to the product to understand and improve customer satisfaction and net promoter scoring.The Specialist Product Manager must ensure the product, and related enhancements meet business needs based on their comprehensive understanding of the user journey and pain points.Main ResponsibilitiesBusiness Partnering·      Create trusted relationships between the Business and I&T organization, ensuring that there is a clear communication channel between the two and that product expectations are aligned·       Work to understand the business processes, tools and all related pain points and priorities·       Translate business and operations feedback into solutions through product requirements, product plan, and roadmap that is aligned to the business vision·       Work with the business, service offering managers, and product owners to capture and develop pipeline of product opportunities, cost optimizations, and innovative ideas·       Work with the business to build business cases (including the need for change / objective, strategic alignment, benefits, high-level implementation plan, financial analysis, risks, etc.), and were necessary promote business sponsorship·       Support the annual and 3 year rolling capital planning exercise to ensure product is capitalized to deliver expected benefits to the business·       Provide business leaders with insight into innovative technologies that can disrupt or enhance business models / capabilities and be capable of building out business case to prove the idea·       Measure satisfaction through various feedback channels and KPI’s (e.g. Net Promoter Score)·       Based on satisfaction results, develop an action plan to address issues and escalate to leadership, as appropriateProduct Life-Cycle Management·       Work with service operations and or the business to capture, translate and enrich business requirements for new and existing products and related services to ensure continued utility·       Engage with key stakeholders to achieve a shared vision of product goals and priorities and socialize with all stakeholders·       Develop a product roadmap aligned to business needs and priorities·       Monitor and analyze technical components to identify potential issues and new capacity requirements for future demands of the Business·       Build working models of the product for demonstration purposes or as part of the development process to enable faster feedback loops, engage end users earlier and jumpstart implementations·       Work with cross-functional teams to ensure innovation productization / realization into new products·       Employ appropriate techniques to capture requirements and manage them on an on-going basis through the project lifecycle·       Analyze competitive and alternative products so as to understand what capabilities the product must have to delight internal and external customers·       Maintain a product lifecycle perspective, and facilitate the balancing of short-term achievements with long-term goals·       Be able to understand the lifecycle of a product and when the time is right to transition functionality and decommissionEvolving Product Management Discipline·       Prioritize product development activities to ensure alignment to both the business and technology strategies·       Support prioritizing new products and related projects and programs·       Facilitate the definition and tracking of key metrics related to the product (e.g., performance, financials, ROI, etc.)·       Collaborate with Specialist Product Managers and other stakeholders (e.g., procurement, security, architects, innovation) to avoid duplication and manage dependencies as requiredRequirementsEducation/Certification/DesignationBachelor's degree in computer science, business administration or equivalent degree or experienceSkills/Knowledge·       Business acumen, and the ability to communicate with executives, business domain stakeholders and technical staff alike·       Experience with capital planning, creating statements of work, business requirements documents·       Excellent leadership, influence, communication, presentation, and facilitation skills·       Effective planning, presentation, and organizational skills·       Excellent analytical and technical skills with cloud platforms, data strategies·       In-depth knowledge of product management & business analysis (Certification is an asset)·       Familiarity with the principles of DevSecOps / Agile software delivery·       Ability to develop a product vision and execute to make that vision a reality·       Experience with railroad operations, dispatching, and or telecom is an asset ·       Knowledge of critical systems and system engineering is an assetExperience·       Minimum 10 years overall work experience·       Minimum 5 years demonstrating technical leadership qualities and/or overseeing deliverables·       Minimum 5 years of experience in a Product Management or business analysis, or related role·       Experience of engaging senior leaders and other stakeholders to support business decisions·       Experience in shaping, building, scaling and sustaining products·       Experience in diverse roles and increasing responsibilities across Business and I&T, although a business-only career is acceptable if business roles included sufficient technology focus·       Minimum 3 years working in or with Design Thinking and Lean / Agile software delivery teams.       Working Conditions·       This role may require occasional business travel in accordance with CN policy for meetings (10-20% of time)About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.
Expert, Solution Architect / Product Manager Telephony & Contact Center
Canadian National Railway, Montreal, QC
At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe Expert, Telephony & Contact Center Solution Architect/ Product Management is responsible for translating business requirements into product roadmaps and defining sound end-to-end Telephony and Contact Center solutions and aligns with Enterprise Architecture and corporate directions. The incumbent works closely with the Business and I&T stakeholders to develop and drive the evolution of CN IT enterprise platform products and solutions under their responsibility. The Expert will achieve this based on user and business client feedback, alignment with Enterprise Architecture strategies and using reports and feedback from the Service Offering Manager and Product Owner. This role ensures that the product and these evolutions meet CN’s requirements Regulatory and Cybersecurity[PK1] requirements, good market practices and modernization objectives. Main ResponsibilitiesSolution Architecture ·       Document the existing technology portfolio and propose recommendations for improvements and / or alternatives.·       Evaluate current and emerging Voice and infrastructure technologies.·       Develop and implement various data center and network evolution initiatives.·       Create, support, and influence pragmatic architectural oversight, using principles, policies, and guardrails.·       Design solutions that are modular and can be replicated and look for replication opportunities for solution being developed.·       Review, understand and evaluate business requests to determine feasibility, impacts, risks, and recommendations.·       Collaborate with System Architecture in shaping, scoping, defining, planning, and reviewing solutions. ·       Provide direction to and align specialized architects in project engagements, ensuring proposed solutions meets business needs and are aligned with (or properly exempted from) corporate standards.·       Present and drive sign-off on the Voice and infrastructure solutions [PK4]·       Manage architectural risk mitigations, and resolution processes.·       Support other Solution ArchitectsCustomer Partnering ·       Create a trusted relationship with customers and support leads, ensuring clear communication channels.·       Translate customer and Business needs into solutions through formal product roadmaps.·       Collaborate with other departments to define and improve requirements for products and solutions.·       Manage the evolution pipeline or the creation of new products.·       Collect high-level business requirements to support the Portfolio Manager.·       Provide support to Business Analysts in defining requirements.·       Work with the Portfolio Manager and Integrators to ensure the clarity and accuracy of the project requirements.·       Work with the Service Offering Manager to understand product cost, capacity, and licencing.·       Review the pipeline with Support Managers to take the operational reality into account.·       Lead the annual budget process and service health assessment process.·       Measure and manage customer satisfaction.Evolving Product Roadmaps·       Provide an overview of innovative technologies that could impact the product portfolio.·       Manage and organize the Product Governance (POD) to formally approve the Product Roadmap and review with Sr Management   the proposed initiatives as input for the financial planning processes.·       Pay close attention to product lifecycles and enable steady alignment as part of product management in collaboration with the internal technical Subject Matter Expert (SMEs)·       Engage with Cybersecurity to assess security risks and factor the risk response plans into the Product Roadmap·       Work with the Portfolio Manager and Integrator group to monitor the execution of projects vis-à-vis the Product Roadmap·       Work with the Architecture group to align the product roadmap with Architecture strategies and positions.·       Manage roadmap priorities. Facilitate definition and tracking of key metrics related to products (e.g. performance, financials)·       Work with other Product Management experts and other stakeholders to identity and manage inter-dependencies ensure consistency between various products.·       Engage with vendors to understand and influence their product evolution based on CN’s strategic needs.·       Ensure teams responsible for delivery do deliver products that meet requirements. Working ConditionsThe role has standard working conditions in an office environment with a regular workweek from Monday to Friday. The role requires occasional business travel (  RequirementsExperienceRelevant Work Experience·       Minimum 10 years of relevant work experience, 5+ years in similar role.·       Experience creating architecture for Voice solutions.·       Experience shaping, building, scaling and sustaining products.·       Experience with requirements analysis.·       Experience working with complex technology systems in large organizations *·       Minimum 5 years of leadership experience and overseeing deliverables.·       Experience in transportation logistic companies** Any experience in one of the fields above is considered an assetEducation/Certification/Designation·       Bachelor's Degree in Computer Science, Engineering or equivalentCompetencies·       Inspires others with impactful communications, leadership and adapts to the audience through speech and writing.·       Innovates through problem solving.·       Knows the business and stays current with industry trends to elevate expertise.·       Demonstrates organizational and planning abilities, including but not limited to decision making, problem solving and prioritization.·       Collaborates with key internal stakeholders to enable higher productivity.·       Works independently with little supervision and strong organization skills·       Demonstrates analytical, strategic, and critical thinking and a broad vision when making decisions.Technical Skills/Knowledge·       In depth knowledge of IP Telephony (Cisco CUCM, IP Phones, Voice Gateways, SIP Trunks, E911, POTS lines) and Contact Center Technologies (Genesys, Nice) is required.·       Experience with standard IT security practices such as encryption, certificates, and key management. ·       Experience with IT transformational initiatives.·       Experience with integration between legacy and modern solutions an asset.·       Experience with Cloud First paradigm shifts an asset.·       Experience in program & project scoping and planning an asset.·       Experience in delivering agile architectures an asset.·       Preferred with Security certification or relevant IT security experience (CISSP, CCSP) ·       Preferred with certification(s) for ITIL concepts.·       Experience with network automation experience an asset.·       Preferred with certification(s) on Azure and/or Google Cloud Platform.·       Knowledgeable in Archimate or UML modeling an asset. ·       Knowledge of Design Thinking principles and Agile and Safe delivery concepts·       Ability to develop a product vision and execute to make that vision a reality.·       Familiar with key principles of Cybersecurity Governance Risk and Compliance·       Continuous process improvement·       Strong command of the office 365 suite (PowerPoint, Word, Excel), familiarity with Service Now is a plus. About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.
Senior Data Architect
National Bank, Montreal, QC
  Being a Data Solutions Architect for the Wealth Management business line means you're at the core of our deliberations on methodologies to create value for the business line. You'll have the opportunity to represent the Bank's values and use your agency to contribute to the creation of innovative solutions that address real business challenges, reframing how we achieve our objectives. Your job:   Manage data-related aspects of solutions: data flows, identification of reliable sources, analysis/profiling, integration patterns, design/modeling, and optimization of data management and exposure. Define the most appropriate methods for integrating and exposing data for the investment domain, considering specific needs and a solution's long-term sustainability. Contribute to data process governance (data quality). Ensure alignment of solutions with both functional and non-functional requirements (data volume, frequency, and long-term growth). Ensure alignment of data solutions with the company's data integration patterns. Document data solutions and maintain the data artifacts supporting them (data flows, data models, message models, value domains, etc.). Contribute to data innovation.     Your Team: You are part of a team of 12 colleagues dedicated to the management and organization of data assets (raw data, databases, metadata, data models, documents, reports, etc.). Our team stands out for the collaborative relationships among its members, the existence of a 'safe space,' and the consideration of success conditions in task assignments. Additionally, all team members are part of a leadership development program. As a leader in Quebec and firmly established nationwide, the Wealth Management sector offers a comprehensive range of wealth management products and solutions through a multichannel distribution network and a unique business model. BNC Wealth Management includes investment solutions, direct brokerage, full-service brokerage, administrative and trading services, private management, and trust and estate services.   Requirements:   Bachelor's degree in a field related to the industry, with 10 years of relevant experience. Experience in roles such as data architect or any other leadership role focused on data management, with an emphasis on system integration. Strong experience in data modeling, covering conceptual, logical, and physical aspects, in both transactional and informational contexts. Understanding of reference data, master data, and authoritative data source concepts. Mastery of data integration solutions, including microservices, streaming, ETL processes, etc. Experience in a governed data environment and use of an enterprise data catalog. Understanding of data management strategies, particularly in business intelligence, analytics, data warehousing, data virtualization, etc. Excellent skills in analyzing data flows and understanding impacts between systems. Basic knowledge of data security and access management. Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. Health and wellness program, including many options Flexible group insurance Generous pension plan Employee Share Ownership Plan Employee and Family Assistance Program Preferential banking services Initiatives promoting community involvement Telemedicine service Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first: We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Ready to live your ambitions?
Data Platform Architecture Manager
Canadian National Railway, Montreal, QC
At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryCNDS (CN Data Services) is seeking a Data Platform Architecture Manager to lead the delivery of the Data Platform and Systems Architecture practice and Data Platform Engineering delivery at CN. The role is responsible for leading technological roadmap discussions, data platform and system architecture, Data Platform System Design, Data Platform delivery and steering the organization towards innovative and secure Data Platforms to meet business requirements in collaboration with the leadership team. Main Responsibilities Team Management · People Management - management of direct reports, goals setting, career development, hiring, work assignments, team performance. · Talent Development - ensure people have clear skill growth objectives in alignment with strategic technology directions and required training resources. · Staff Aug Management - Manage the performance of staff augmentation partners to ensure timely staffing of top talent resources. · Ensure financial objectives are reached and tracked (OPEX/CAPEX).   Data Platform System Architecture & Platform Delivery · Architecture Review Board - Oversee the delivery of complex & critical solution architectures: Ensure processes and governance are understood and followed, works with other teams to facilitate collaboration, ensures involvement of the right architects, right SMEs and key stakeholders during the processes. Ensures that deliverables are meeting quality standards and delivered on time · Project Scoping - Translate business requirements into project delivery plans. · Project Staffing - Create agile delivery PODs with properly skilled architects · Project Delivery -Drive project execution and quality with regular engineering reviews. · Strategy, planning and management of data platform budgets.   Architecture Practice Management   · Give overall direction and guidance for putting in place best-in-class architecture processes for designing large and complex systems. Assign and coordinate extensive workload based on project criticality and architecture complexity. · Ensure key architecture decisions made during projects aimed to maximizes the value and manage the risk of CN investment · Ensures that solutions are in line with enterprise and domain architecture content to support short and long-term business objectives · Ensure architecture solutions from the team are aligned with the requirements from the Reliability team and the Safety team · Drive change to enable enterprise and domain architecture strategies and positions · Represent Architecture in project management process improvement initiatives · Identify, promote, and lead process improvements. · Development and implementation of strategic planning for data platforms and systems Architectures. · Building and maintaining relationships with key stakeholders and influence, with a customer-centricity mindset for optimal expectations management. · Continuous communication planning and execution to keep all stakeholders informed and engaged.    Organizational Impact Decision Making & ImpactsAs this role focuses on leading a team to deliver business and technical solution, the organizational impact is substantial.  Level of Interaction/Influence The following team interaction is expected: ·                I&T Directors, Senior Managers and peer managers ·                Product Manager group ·                Architecture group ·                Data Engineering ·                Data Design ·                Data Governance ·                Data AI ·                Information Architecture ·                Project Managers ·                Operations Team ·                Other Design Team ·                CN business partners (Signal & Communication, Intermodal, etc.) and other I&T teams  Employees Supervised/Org Structure Manages a team of experts, specialists, analysts and consultants  RequirementsEducation & Experience·       Minimum 10-15 years overall work experience, with a gradual evolution from software development roles ·       Minimum 5 years experience leading teams and overseeing deliverables  ·       Bachelor's degree in Computer Science, Computer Engineering, or equivalent degree  Skills/Knowledge·                Data Platform architecture and system design ·                Define capabilities, principals, patterns, and positions ·                Define architecture and engineering standards, patterns & best practices. ·                Lead the delivery and rollout of data platforms into PROD and comply to service operationalization standards ·                Platform modernization strategies including features and enhancements ·                Define the platform roadmap and strategy with the Product Managers (PDM) ·                Platform integration ·                Platform integration planning, optimizations, and continuous improvement ·                Platform adherence to CN security policies and standards ·                Collaborate and support the Platform SOM and SM with cost management and forecasting ·                Define strategies for the cost-effective delivery of scalable and reliable distributed systems ·                Collaborate in definition and evolution of platform on-boarding process ·                Determine TCO and ROI of platforms by understanding business value and opportunities of IT costs reduction ·                Work with Enterprise Architecture to align and introduce new solution/technologies for the Enterprise ·                Work with other platform architects to ensure support of required capabilities in their roadmaps ·                Work with Solution and Systems Architects to ensure the platform is integrated into a new or existing solution efficiently ·                Work with Product Managers (PDM) and business to understand new requirements and business needs and concerns ·                Work with technology vendors to influence their roadmaps and strategies to support CN objectives ·                Actively participate and lead recurrent architectural & technical meetings with vendors ·                Communication planning to ensure the operations team understands the platform and the roadmap of the platform ·                Evaluate current and emerging technologies ·                Be a leader in the CN, fostering a culture of design thinking, brainstorming, efficiency, and balancing vision with practicality. ·                Influence CN leadership with effective communication of proposals, directions and strategic decision making. ·                Demonstrate leadership by helping colleagues participate in the platform development activities and get exposed adequately for further career growth. ·                Perform technological surveillance for continuous modernized and innovative platform capabilities. ·                Expert knowledge of Big Data Architecture is required ·                Expert knowledge of Databricks is required ·                Expert knowledge of Cloud Architecture - Monitoring, Networking, Security, Storage, Compute with GCP and Azure is an required ·                Strong experience all phases of software SDLC and DevSecOps technologies and practices ·                Strong experience leading practices and the work of others. ·                Strong experience with Agile/Scrum/Safe delivery management and planning ·                Strong ability to manage priorities in an evolving environment and to handle multiple demands. ·                Proven ability to organize team and workload in order to achieve objectives and targets ·                Strong organizational skills - tactful, resolute and committed in providing excellent customer service ·                Very good experience in the identification, assessment and management of solution and business risks/value ·                Very good influencing and communication skills with stakeholders at various levels ·                Good ability to work and develop partnerships effectively with colleagues, managers, suppliers and stakeholders in a variety of situations ·                Focused on continuous improvement, and able to anticipate future circumstances   ·                Good ability to understand the long-term ("big picture") and short-term perspectives of situations ·                Knowledge of key regulatory guidelines as a definite asset  This position is posted as a grade 7. For internal candidates, note that the grade level of the position may adjust based on the employee's experience.About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.For internal candidates, note that the grade level of the position will depend on the employee's experience.About IT at CN CN harnesses the power of information every minute of every day to make better decisions. Almost every aspect of our business relies on technology; this is why CN invests around $100 million every year on I&T projects and infrastructure. And with close to 1,000 in-house employees, CN’s I&T team is more than a first-class technology shop - they’re railroaders, dedicated to enabling our people to work better and to helping our trains run safely.  Why You Want this Job CN’s Information & Technology group is looking for someone to help drive its transformation journey. For you, this means an opportunity to review and optimize CN’s Identity & Access Management (IAM) processes and tools. It also means participating in a variety of innovative initiatives and thus, deepening your knowledge and experience in the IAM field. This job could be for you if you enjoy learning and finding ways to do things better. You must also possess the right balance of technical acumen and customer focus to deliver both high-quality solutions and high-quality service to the many different stakeholders you will be collaborating with across CN. Responsibilities Analyze, design, build, test and deploy enterprise and/or customer-facing projects (including requirements gathering, business analysis and process engineering) Participate in the design, creation and update of SAP roles with associated entitlements; translating functional requirements into technical design Participate in the design, creation and update of Role-Based Access Control (RBAC) with a central Identity and Access Management solution Support and provide technical assistance for the implementation of new solutions Troubleshoot any incidents or issues related to IAM services Maintain and assess operational requirements and service issues for improvement opportunities Provide rotational on-call support Requirements Experience in SAP ECC, including HR and BW security authorizations Ability to translate SAP security business requirements into technical terms Experience with a Central Identity & Access Management tool such as IBM Security Identity Manager (ISIM) Thorough understanding and up-to-date knowledge of Identity & Access Management concepts and best practices Minimum 1-3 years of experience in planning and implementing IAM capabilities: Identity governance and administration Access management and federation Identity Access Management (IAM) program design and enhancements Creation and maintenance of strategic road maps for Identity Management systems Experience in other SAP solutions such as Solution Manager, SRM security an asset Experience with Windows Active Directory, Unix, cloud apps security integration an asset Analytical and critical thinking skills Ability to handle multiple and moderately-sized assignments simultaneously Demonstrated problem-solving through ingenuity and creativity Excellent verbal and written communication skills in both English and French
Expert, Solution and System Integration – Systems, Applications, and Products (SAP)
Canadian National Railway, Montreal, QC
At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us! Job Summary The Expert, Solution and System Integration - Systems, Applications, and Products (SAP) is responsible for assisting in the technology transformation from SAP ECC to SAP S4 HANA, seamlessly connecting Procurement and Supply Management business requirements with user experience. The role involves developing integration strategies for highly complex ecosystems, creating precise interface specifications, and analyzing solutions to ensure smooth data flows across various layers (e.g., hardware, platforms, applications, legacy systems). The incumbent’s leadership and meticulous product documentation will be instrumental in driving successful product development. Main Responsibilities Strategic Integration Leadership - 40% •                     Lead the software development lifecycle, overseeing end-to-end solution development envisioned by architects •                     Act as the technical bridge between solution architecture, business analysis, design, development, infrastructure integration, quality testing, vendors, and project management •                     Oversee the projects and programs solution delivery for the functional stream and dependencies across functional workstreams •                     Lead the principles that guide quality management when it comes to delivery of the solution •                     Decide on technical architecture changes, compliance with requirements and alignment with business objectives in collaboration with solution architects and business leads •                     Ensure a consistent understanding of the solution across all team members •                     Drives and takes functional and technology solutioning and decisions for the stream •                     Lead and coordinate daily work of internal Solution Designer Specialists and Analysts Day-to-Day Operations - 40% •                     Collaborate with Business Lead and Subject Mater Experts (SMEs), Product Owner, Product Manager, and Architects, to understand business objectives and purpose of the future application •                     Supports requirements gathering and architecture shaping •                     Perform research to understand ‘As Is’ applications and architecture artifacts •                     Understand integration points between, legacy systems, front-end, back-end and satellite systems and highlight potential solution delivery risks •                     Envision and identify systems components required to deliver the full integrated solution •                     Collaborate with Business and Data Designers to define data conversion strategy •                     Collaborate with Quality Assurance to build-up strategies and overall integration testing requirements •                     Escalate potential architecture changes or change in scope •                     Review and approve functional design documents and ensure consistency of documentation of integrated solution •                     Collaborate to the preparation and coordination of the full implementation plan •                     Ensures solution is stable in production and properly transferred to core •                     Master the end-to-end solution and act as the go-to person for any question related to the solution in scope for delivery •                     Ensure solution is stable and sustainable in Production Environment •                     Assist in defining design standards, maintaining and evolving governance, and foundational best practices (i.e., design patterns, design principles) •                     Maintain the currency of the design documentation •                     Lead technical discussions and moderate technical decisions Effective Collaboration - 20% •                     Collaborate seamlessly with cross-functional technical teams, fostering innovation and efficient problem-solving •                     Engage with both business stakeholders, external solution integrators, and technical experts, adapting communication styles as needed •                     Logs, tracks, and updates Risks Assumptions Issues Dependencies log with a mitigation approach to reduce project and program risks Working Conditions The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. The role is eligible to participate in CN’s hybrid model completing 3 days at CN office and 2 days working from home. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and stress. Requirements Experience Solution & Systems integration Systems, Applications and Products •                     Minimum 8 years overall work experience •                     Minimum 5 years experience in SAP ECC or S4 HANA §  Experience with cloud technologies (e.g., SAP Ariba, SAP Fieldglass) §  Experience with Procurement and Supply Management business processes and associated solutions §  Demonstrated experience delivering technology projects involving multiple parties     •                     Education/Certification/Designation •             Bachelor’s Degree in Business, Computer Science, Computer Engineering, Electrical Engineering, or equivalent degree and experience Competencies •                     Communicates with impact •                     Demonstrates agility and drives changes •                     Applies critical thinking •                     Collaborates with others and shares information •                     Sets direction and inspires others •                     Identifies needs and finds solutions to create value for all stakeholders •                     Identifies potential safety and security risks Technical Skills/Knowledge •                     Knowledge of SAP solutions (ECC/S4 HANA modules: MM, FI, PM. SAP Ariba, SAP Fieldglass) •                     Familiar with Agile and Waterfall project methodologies •                     Knowledge of software development and technical documentation •                     Knowledge of Information and Technology (I&T) security principles Organizational Impact Decision Making & Impacts The Expert, Solution and System Integration - Systems, Applications, and Products has the authority to make decide on technical architecture changes, compliance with requirements and alignment with business objectives in collaboration with solution architects and business leads. The role drives and takes functional and technology solutioning and decisions for the stream.   Level of Interaction/Influence The Expert, Solution and System Integration - Systems, Applications, and Products interacts with individuals internal and external to CN. Within the organization, the incumbent liaises with Project Managers, Business leads and third-party Integrator leads. Outside of CN, the role communicates with vendors.   This position is posted as a grade LEVEL 7. For internal candidates, note that the grade level of the position may adjust based on the employee's experience. About CN CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.    
Expert Solution & System Integration
Canadian National Railway, Montreal, QC
At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryAs an Expert Solution & System Integration, you’ll be at the forefront of technology, seamlessly connecting business needs with user experience. Your role involves developing integration strategies for highly complex systems to serve railroad operations, creating precise interface specifications, and analyzing solutions to ensure smooth data flows across various IT/OT layers (hardware, platforms, applications, and legacy systems). Your leadership and meticulous product documentation will be instrumental in driving successful product developmentMain ResponsibilitiesKey Responsibilities: 1.           Strategic Integration Leadership: ·       Lead the software development lifecycle, overseeing end-to-end solution development envisioned by architects. ·       Act as the technical bridge between solution architecture, business analysis, UI/UX design, development, infrastructure integration, quality testing, vendors, and project management. ·       Ensure a consistent understanding of the solution across all team members. 2.           Effective Collaboration: ·       Collaborate seamlessly with cross-functional technical teams, fostering innovation and efficient problem-solving. ·       Engage with both business stakeholders and technical experts, adapting communication styles as needed. 3.           Solution Planning and Delivery: ·       Work closely with Business and IT stakeholders during the planning phase. ·       Define functional components and integration points within the solution. ·       Identify task dependencies and sequence activities across teams. ·       Support functional designers and uphold best practices in design documentation. Qualifications: ·       Technical Mastery: You’re the go-to technical expert for end-to-end solution delivery. ·       Communication Agility: Whether simplifying tech jargon for non-technical stakeholders or engaging in complex discussions with the product team, you excel. ·       Collaborative Mindset: You thrive in cross-functional environments, driving successful outcomes through teamwork.   If you’re passionate about shaping cutting-edge solutions and ensuring seamless integration, we invite you to join our dynamic team!   Major Responsibilities:   1.       Research            ·       Collaborate with Business Area, Product Owner, Product Manager, Architects and Designers (UX/data), to understand business objectives and purpose of the future application ·       Supports requirements gathering and architecture shaping ·       Perform research to understand ‘As Is’ application(s) (when applicable) and architecture artifacts ·       Perform research and get familiar with commercial package chosen (when applicable)          ·       Understand integration points between, hardware, front-end, backend and satellite systems and highlight potential solution delivery risks     2.       Define  ·       Collaborate with UX, application and data designers to understand individual pieces and component of the solution design ·       Collaborate with other IT stakeholder and vendors to understand integration points ·       Envision and identify systems components required to deliver the full integrated solution ·       Ensure all the pieces of the solution have been thought thru and that the solution respects the agreed architecture ·       Collaborate with Business and Data Designers to define data conversion strategy ·       Collaborate with Quality Assurance to build-up strategies and overall integration testing requirements ·       Work closely with all teams involved (including vendors) in defining and planning the delivery of the solution   3.       Deliver  ·       Oversee application design activities (including vendor’s) ·       Lead design sessions and overall design decisions ·       Advocate standardization and design patterns ·       Work closely with IT Stakeholders (including vendors) in removing any solution barriers, translate the impact of these barriers to the project leadership, and manage and mitigate the associated risks ·       Escalate potential architecture changes or change in scope ·       Review and approve functional design documents and ensure consistency of documentation an integrated solution ·       Coordinate solution activities among all the different teams involved ·       Ensure that all requirements and integration failure points have been met through testing activities ·       Finalize and lead conversion activity in collaboration with Business and Data Designer ·       Collaborate to the preparation and coordination the full Implementation Plan ·       Ensures solution is stable in production and properly transferred to core ·       Master the end-to-end solution and act as the go-to person for any question related to the solution in scope for delivery ·       Oversee support requests and ensure integrity of the long-term solution ·       Ensure the solution follows the standard support procedures ·       Ensure solution is stable and sustainable in Production Environment   4.       Govern ·       Assist in defining design standards, maintaining/evolving governance, and foundational best practices (i.e., design patterns, design principles.) ·       Maintain the currency of the design documentation ·       Analyze and evaluate design documentation and solution decomposition and improve based on lessons learns and best practice ·       Assist in defining data modeling standards, and foundational best practices ·       Collaborate in the elaboration of long-term vision to move toward interactive design and Design Thinking ·       Lead technical discussions and moderate technical decisions   Skills / Functional Knowledge: ·       Entrepreneur mindset, self started and with solid leadership experience ·       Strong communication skills - communicate well with technical and nontechnical audience and at all levels ( IT, business ) ·       Solid experience with SDLC in highly regulated and operation critical environments ·       Strong problem-solving skills ·       Strong organization skills ·       Creative, innovator and strong analytical skills ·       Experienced to building products with external vendors (on shore and off-shore)   Education / Certification / Experience:   ·       Bachelor or Technical degree in Computer sciences, Software Engineering, or Information technology ·       Minimum of 7-12 years of relevant experience in software engineering lifecycle process ·       Familiar with API Management platforms such as APIGee (preferred), WSO2, SwaggerHub, Mashery or others ·       Experience with API concepts and technologies such as REST, JSON, XML, SOAP, YAML, and Swagger ·       Experience with cloud technologies (Google, Azure) ·       Experience with Dev Opps tools and process ·       Past exposure to Reliability, Maintainability and Safety requirements ·       Past exposure to Mobile platform (Android OS, Apple OS, Firebase) ·       Experience with Business requirement gathering process ·       Experience with Data modeling ·       Past exposure to mainframe systems ·       Past exposure to high complexity system integration involving operation safety components (rail, aerospace, robotics, IoT, etc) ·       Strong knowledge in technical and functional specifications using flowcharting, sequence diagrams, or any other UML pattern needed. ·       Experience in leading a team in the context of a project lifecycle (waterfall and agile/hybrid agile) ·       Bilingualism (nice to have) with high proficiency in English (spoken and written)This position is posted as a grade 7. For internal candidates, note that the grade level of the position may adjust based on the employee's experience.About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.