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Assistant Manager
McDonald's, Sudbury, ON
Assistant ManagerWe are more than just your local restaurant. We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities? Our offerWorking with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:Access to education and skills development opportunities that take you furtherA total rewards package that includes discounts, incentives, and recognition perksFlexible hours/shifts that suit your needsA safe, respectful and inclusive workplaceBring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every dayThe jobWe are sure that you have an idea about what working with us is like, but just in case here are some of the highlights on what your job will entail:Inspiring a team, instilling a sense of pride, and creating a culture that helps deliver the world's best Quick Service Restaurant experienceMaintaining a safe, secure, and sanitary environment for your guests, your team, and yourselfManaging and leading a team of Managers and Crew MembersParticipating in local events that positively impact your community Upholding our renowned cleanliness methodologyBuilding sales and profits, which in turn build your value, professionally and financially. Your vibe and experienceWhile previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and appreciated, what is most important is who you are.You lead by example and are accountable. You have high expectations and consistently raise the bar for yourself and your team. When confronted with a situation, you can assess and problem-solve with confidence. You put people before profit, knowing that creating a positive culture leads to happier, more engaged staff who will deliver a better experience for your guests. About usIn 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees. McDonald's Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.
Client Service Assistant
BMO, Vernon, ON
Application Deadline: 05/25/2024Address:2806 32nd StreetSupports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives.Books meetings with new prospects and prepares introductory package for the prospect/referral.Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events.Schedules and helps prepare client portfolio reviews for the Investment Advisors including setting up client calls, scheduling meetings, preparing reviews and provides updates to IA.Follows up on client inquiries, account maintenance, new accounts set-up, transfers and remitting funds from registered and non-registered accounts upon client's request.Resolves client complaints in a timely and effective manner; escalates as required.Accepts and executes client initiated trades over the phone or in person and provides stock information as requested.Handles clients' general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner.Generates reports and documents for IAs and clients as requested and processes items for client accounts and files.Maintains and organizes client database and client files.Monitors incoming and outgoing assets and notifies IA of required actions to rebalance portfolios.Administers and processes documentation related to client files and regulatory requirements.Monitors redocumentation of client accounts on regular cycle to ensure client information and documentation is up-to-date.Ensures transactions and tasks are appropriately assigned to team members and completed.Mentors and coaches new or junior members to the team and branch.Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing.Gathers and distributes information on updates to training, guidelines, technology, and other business related information.Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.Follows through on the risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.Protects the Bank's assets and clients' assets and complies with all regulatory, legal, and ethical requirements.Maintains the confidentiality of client and Bank information.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 3 - 5 years of relevant experience and/or certification in related field of study or an equivalent combination of education and experience.Advanced knowledge of investment process and procedures.Advanced knowledge of administrative process and procedures as contained in Sales Administration Manual.Advanced knowledge of proprietary products and services in order to identify potential products and services to client needs and advising IA(s).Knowledge of compliance practices and regulations.Knowledge of Insurance and group products is an assetKnowledge of Trust and Estate services is an assetKnowledge of Financial/Retirement planning.Knowledge of trade processing rules.Successful completion of the Canadian Securities Course & Conduct and Practices Handbook.Current registration as Investment Representative (IR).10 CO credits/Compliance training over a 2 year cycle to meet Mandatory IIROC Continuing Education requirement.Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Grade:4Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Aviation Bilingual Administrative Assistant
WSP Canada, Aurora, ON
The Opportunity: WSP is seeking a Bilingual Administrative Assistant to join our Aviation, Transportation Systems team. Reporting to the Director, the Administrative Assistant assists the project team by coordinating and supporting the execution of project and department activities. As a member of the Transportation Systems team, you will be given opportunities to apply your education and experience in supporting a multidisciplinary team working on large, complex projects. You will be challenged to manage multiple priorities, meet tight deadlines, and maintain a very high standard of care. You will gain knowledge through mentorship and skills development, fast-tracking your professional development to becoming a strong Administrative Assistant in the transportation consulting field.Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey. We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAreWSP What you can expect to do here: Administrative support to the management team which includes coordinating travel arrangements and handle requests and queries from the team; Coordinate necessary meetings, as required, including take and distribute minutes of meeting, follow-up on actions; Write and distribute emails, client correspondence memos and letters; Support return to office initiatives; Organize and schedule appointments and meetings for the senior management team; Provide quality checks and reviews of team training courses such as training review and completion, per project and team requirements; General and electronic filing and archiving, photocopying, and other administrative duties as required; Work closely with Project Managers by offering consistent and professional administrative support with their daily general and project requests; Assist in the preparation of regularly scheduled reports including various proposal sections such as executive summaries, project descriptions etc.; Coordinate with subcontractors; Prepare Purchase Orders and Work Orders; Create and maintain a register of all project and proposal documents by regular updates of related logs to track all documents including opportunities, completed, wins, losses etc.; Ensure all project and proposal documentation is compliant with project formats, company standards, styles, and verification forms; Participate in proposal development processes and methodologies; Review final reports and submissions for delivery; Research best practices, assist with developing a business case, and prepare client presentations; Other duties as assigned/required. What you'll bring to WSP: Graduate of business administration diploma preferred; Must be bilingual in French and possess both strong speaking and written French communication skills; 3 - 5 years of experience providing administrative support in a professional consulting environment; Communicate with clients, sub-consultants, and team members in a professional manner; Experience with budget tracking; Excellent organizational skills (record keeping, time management, follow up); Interest and or experience in transportation projects and proposals; Adaptability and flexibility including ability to manage deadline pressure, ambiguity and change; Strong organizational skills and the ability to take initiative Excellent problem-solving abilities; Team player with a flexible can-do attitude and the ability to prioritize workload and handle multiple deadlines; Exceptional interpersonal skills; Integrity, professionalism, and excellent written and verbal communication skills are required to handle both internal and external communications with tact and diplomacy; Ability to work in teams and foster a spirit of cooperation while coordinating a variety of activities and personalities; strong people management and negotiating skills within a team environment; Familiarity with handling technical documents and project management practices; IT skills, including Word, Excel, PowerPoint, Outlook, and Visio. MS Access is an asset; Available for occasional overtime work; WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Client Service Assistant
BMO, Toronto, ON
Application Deadline: 05/02/2024Address:100 King Street WestSupports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives.Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events.Assists the advisory team in preparing for client meetings, including scheduling appointments.Handles clients' general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner.Generates reports and documents for IAs and clients as requested and processes items for client accounts and files.Maintains and organizes client database and client files.Ensures transactions and tasks are appropriately assigned to team members and completed.Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing.Gathers and distributes information on updates to training, guidelines, technology, and other business related information.Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.Follows through on the risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.Protects the Bank's assets and clients' assets and complies with all regulatory, legal, and ethical requirements.Maintains the confidentiality of client and Bank information.Completes complex & diverse tasks within given rules/limits.Analyzes issues and determines next steps; escalates as required.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 1 - 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Knowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an assetKnowledge of operational aspects of traditional (stocks, bonds, money market, mutual funds) and non traditional (managed and fee based) products is an assetFamiliarity with technology applications and software used in the financial planning and investment industry.Successful completion of both the Canadian Securities Course and the Conduct and Practices Handbook exam will be required within 18 months from date of hire.Successful completion of 30-day BMO NB Investment Representative Licensing Program.Basic specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Please note the base salary for this specific position in Toronto is $38,000 Grade:3Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
First Nations / Inuit / Métis - Associate, Customer Service BMO Virtual Connect
BMO, Ontario, ON
Application Deadline: 06/29/2024Address:VIRTUAL59 - HomeRes - ON - BMOWe invite all experienced and aspiring First Nations / Inuit / Métis professionals to apply to roles featured on BMO's Indigenous Careers landing page, as well as all those on BMO's Career Page. Qualified First Nations / Inuit / Métis applicants applying through these postings will be considered for open job vacancies, where they exist, or added to our Indigenous Talent Network and matched to other upcoming opportunities. This is part of BMO's ongoing commitment to Indigenous applicants. Our recruitment team will reach out to those selected for further consideration. Understands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on lending/credit strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups as needed.Integrates marketing promotions and programs into customer conversations when appropriate.Probes to understand customer needs and provides advice related to personal banking and lending strategies in the best interests of the customer.Escalates complex or unresolved customer situations to managers as required.Performs any required activities to ensure customer's requests are accurately processed.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations in a professional manner.Collaborates with internal and external stakeholders in order to deliver on business objectives.Manages all transactional outcomes of customer calls or refers to appropriate internal business groups.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:High school diploma or equivalent work experience.Knowledge of personal banking products.Knowledge of competitive marketplace and trends in product offerings.Knowledge of contact centre operational processes and policies.Knowledge of call centre technology, processes and metrics.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment).Grade:2Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Executive Assistant, North American Retail Credit
BMO, Toronto, ON
Application Deadline: 06/27/2024Address: 33 Dundas Street WestJob Family Group:Business ManagementThis role is in-person 5 days a week. Home office is the BMO Place, 33 Dundas St. W. office, and/or working from the First Canadian Place, 100 King St. W. office. Performs a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to one or more Managers and their direct reports. The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.Provides subject matter expertise and advice related to assigned strategic initiatives and act as relationship management for assigned initiatives.Builds effective relationships with internal/external stakeholders. Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Gathers and formats data into regular and ad-hoc reports, and dashboards.Leads the planning, coordinating and implementing department events.Provides senior level administrative and operational support within a large, diverse team including one or more senior executives.Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information.Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Provides input into the planning and implementation of administrative programs.Coordinates and monitors budgets and reporting on results vs. budget.Provides coaching and mentoring to more junior administrative assistants to support them in developing capability to carry out current job accountabilities.Manages and monitors calendars and upcoming events. Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation. Supports the coordination and implementation of department events.Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures).Dispatches outgoing communications. Answers central phone line, responding to and resolving/escalating inquiries.Processes invoices for payment in adherence with documented processes and guidelines and vendor agreementsPrepares and logs departmental expense claims and reports. Tracks expenses to ensure they stay within budget.Makes travel arrangements, booking flight/hotel reservations as needed.Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.Ensures all vacation and absence scheduling is documented, takes into account critical business needs, follows guidelines, and is managed consistently across employees in the group; identifies scheduling conflicts for resolution.Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.).Collaborates with internal and external stakeholders in order to deliver on business objectives.Organizes work information to ensure accuracy and completeness.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 7+ years of relevant experience in an administrative/ professional support function, demonstrating progressive responsibility and post-secondary degree in related field of study.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Compensation and Benefits:$44,500.00 - $82,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Client Service Assistant
BMO, Toronto, ON
Application Deadline: 05/08/2024Address:100 King Street WestSupports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives.Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events.Assists the advisory team in preparing for client meetings, including scheduling appointments.Handles clients' general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner.Generates reports and documents for IAs and clients as requested and processes items for client accounts and files.Maintains and organizes client database and client files.Ensures transactions and tasks are appropriately assigned to team members and completed.Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing.Gathers and distributes information on updates to training, guidelines, technology, and other business related information.Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.Follows through on the risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.Protects the Bank's assets and clients' assets and complies with all regulatory, legal, and ethical requirements.Maintains the confidentiality of client and Bank information.Completes complex & diverse tasks within given rules/limits.Analyzes issues and determines next steps; escalates as required.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 1 - 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Knowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an assetKnowledge of operational aspects of traditional (stocks, bonds, money market, mutual funds) and non traditional (managed and fee based) products is an assetFamiliarity with technology applications and software used in the financial planning and investment industry.Successful completion of both the Canadian Securities Course and the Conduct and Practices Handbook exam will be required within 18 months from date of hire.Successful completion of 30-day BMO NB Investment Representative Licensing Program.Basic specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Grade:3Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Regional Project Manager - Property & Buildings
WSP Canada, Toronto, ON
The Opportunity: WSP has a new opportunity for a Regional Project Manager supporting our Properties & Buildings mechanical and electrical teams. Under the leadership of the National Director, Commercial and Risk, you will provide support and assistance to the project teams, particularly in the context of "strategic projects" led by the Mechanical and Electrical Sub-sector. You will oversee the execution of all project activities, including project controls, commercial and risk management, finance and accounting, digital delivery, quality management, and health, safety and environment (HSE). As a member of an integral team you will be given opportunities to apply your education and experience on complex multidisciplinary projects. You are dynamic and can manage multiple priorities, meet tight deadlines, and maintain very high quality. You will gain knowledge through mentorship and skills development, fast-track your professional development to become a strong project leader with the potential for obtaining various professional designations including the PMP . Why WSP? A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer, Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada; Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things; A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey. We offer attractive pay, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAre WSP A day in the life: Recommend the optimum approach for project delivery including design procurement, construction delivery methodology, forms of contract, phasing plans and project governance structure. Manage projects with total fees between $500,000 to $ 100,000,000+ throughout their lifecycle. Communicate ideas for improving company processes with a positive and constructive attitude. Keep the Project Director (PD) and others informed about project status and issues that may negatively impact client relationships. Work with client(s) to define the scope of work, schedule, risks and financial basis for each project. Develop the overall Project Management Plan which defines the project objectives, scope of work, stakeholders' responsibilities, master schedule, budget, risks, communication protocols, and success factors. Evaluate submissions relative to the project needs and make recommendations for approval and submission to Clients. Provide feedback on quality, schedule and budget to the professionals throughout the design process. Document the decision process and communicate to the entire team at appropriate times to maintain consistency and commitment to your needs. Chair and lead multidisciplinary project team meetings internally and externally. Maximize fee revenue opportunities and minimize risk through the optimization of project responsibility and overhead control. Develop and maintain strong internal and external partners and industry relationships. Identify and develop new or existing business development relationships and opportunities to maximize business growth. Provide on the job training for project employees. Contribute to the pursuit phase of strategic projects by managing the proposals process with the assistance of proposal coordinators. Prepare project related documentation as required, such as cost, risk, action logs, schedules, etc. Be an ambassador for all healthy, safety, environment (HSE) and equity, diversity, inclusion (EDI) on your projects and teams. We'd love to hear from you if you have... Bachelor's degree in Engineering; Architecture or Construction Management may be considered an asset. Proven track record in delivering and managing the preconstruction and construction process for complete projects, with an appreciation for quality. PMP accreditation considered an asset. Software requirements; EMS Office, MS Project, Primavera, BIM Up to date knowledge of best practices and project management tools. A Senior PM will be expected to come with 15+ years of related work experience including 5 years' experience managing construction projects with a Tier 1 contractor and 2 years' experience with a professional project management firm. Ability to present technical information in a compelling, concise and understandable manner to project stakeholders who lack technical expertise. Project management experience in engineering delivery on projects including; Institutional, Advanced Manufacturing, Health Care, Education facilities, and Commercial Buildings. Well versed in Alternative delivery, and various forms of Contracting. Effective client management in each stage of the project lifecycle. Proven ability monitoring schedules and providing direction for managing improvements. Must have proven ability to manage cash flow and budget compliance on complex projects. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Regional Project Manager - Property & Buildings
WSP Canada, Ottawa, ON
The Opportunity:WSP has a new opportunity for a Regional Project Manager supporting our Properties & Buildings mechanical and electrical teams. Under the leadership of the National Director, Commercial and Risk, you will provide support and assistance to the project teams, particularly in the context of "strategic projects" led by the Mechanical and Electrical Sub-sector. You will oversee the execution of all project activities, including project controls, commercial and risk management, finance and accounting, digital delivery, quality management, and health, safety and environment (HSE). As a member of an integral team you will be given opportunities to apply your education and experience on complex multidisciplinary projects. You are dynamic and can manage multiple priorities, meet tight deadlines, and maintain very high quality. You will gain knowledge through mentorship and skills development, fast-track your professional development to become a strong project leader with the potential for obtaining various professional designations including the PMP.Why WSP? A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer, Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada; Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things; A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.We offer attractive pay, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSPA day in the life: Recommend the optimum approach for project delivery including design procurement, construction delivery methodology, forms of contract, phasing plans and project governance structure. Manage projects with total fees between $500,000 to $ 100,000,000+ throughout their lifecycle. Communicate ideas for improving company processes with a positive and constructive attitude. Keep the Project Director (PD) and others informed about project status and issues that may negatively impact client relationships. Work with client(s) to define the scope of work, schedule, risks and financial basis for each project. Develop the overall Project Management Plan which defines the project objectives, scope of work, stakeholders' responsibilities, master schedule, budget, risks, communication protocols, and success factors. Evaluate submissions relative to the project needs and make recommendations for approval and submission to Clients. Provide feedback on quality, schedule and budget to the professionals throughout the design process. Document the decision process and communicate to the entire team at appropriate times to maintain consistency and commitment to your needs. Chair and lead multidisciplinary project team meetings internally and externally. Maximize fee revenue opportunities and minimize risk through the optimization of project responsibility and overhead control. Develop and maintain strong internal and external partners and industry relationships. Identify and develop new or existing business development relationships and opportunities to maximize business growth. Provide on the job training for project employees. Contribute to the pursuit phase of strategic projects by managing the proposals process with the assistance of proposal coordinators. Prepare project related documentation as required, such as cost, risk, action logs, schedules, etc. Be an ambassador for all healthy, safety, environment (HSE) and equity, diversity, inclusion (EDI) on your projects and teams. We'd love to hear from you if you have... Bachelor's degree in Engineering; Architecture or Construction Management may be considered an asset. Proven track record in delivering and managing the preconstruction and construction process for complete projects, with an appreciation for quality. PMP accreditation considered an asset. Software requirements; EMS Office, MS Project, Primavera, BIM Up to date knowledge of best practices and project management tools. A Senior PM will be expected to come with 15+ years of related work experience including 5 years' experience managing construction projects with a Tier 1 contractor and 2 years' experience with a professional project management firm. Ability to present technical information in a compelling, concise and understandable manner to project stakeholders who lack technical expertise. Project management experience in engineering delivery on projects including; Institutional, Advanced Manufacturing, Health Care, Education facilities, and Commercial Buildings. Well versed in Alternative delivery, and various forms of Contracting. Effective client management in each stage of the project lifecycle. Proven ability monitoring schedules and providing direction for managing improvements. Must have proven ability to manage cash flow and budget compliance on complex projects. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Assistant Store Manager
Rogers, Mississauga, ON
Assistant Store Manager Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we're excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what's right for our customers needs, every time.At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you're passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!What does it mean to join our Rogers Team?At Rogers, our retail team is the heart of our success. Assistant Store Managers are the leaders of tomorrow, and personaland professional development is at the core.If you are looking to further your career in Retail Management, this is the ideal role to propel you to the next rewarding opportunity.As an Assistant Store Manager, you can expect to: Work with accountable leaders to help drive positive, solution-based customer interactions and experiences Encourage and coach your team to create best-in-class customer experiences and meet business goals Receive ongoing training and development to ensure you have all the necessary skills to support the team Support your store operations with a creative spiritthat can adapt to an ever-changing environment Promote Rogers & Fido brands, including Rogers Mastercard Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging Participate in community events and outreach efforts to support local small businesses. What's in it for you: Competitive compensation, with a lucrative management bonus program One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada Mental Health and support benefits- 100% coverage Employee and Family Assistance Program benefit Employee discounts that can offer up to 50% off our Rogers & Fido products and services A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work Advance your career growth and development opportunities Overtime pay eligibility What we're looking for: You have a passion for influencing and inspiring teams An ability to deliver on business plans to meet regional, and store targets Leadership qualities which foster collaboration within the team A progressive thinker with a desire to think outside the box Ability to work a flexible schedule (ability to work 40 hours/week) You are excited and inspired by technology You meet the minimum age of majority (varies by province) After you apply Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. Successful candidates will be required to provide consent for and pass Background Check requirements.Schedule: Full time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 100 City Centre Dr, Unit # 1-731 (5387), Mississauga, ON Travel Requirements: Up to 10% Posting Category/Function: Retail (Store Management / Corporate) & Store Management Requisition ID: 301076At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:RetailLocation: Mississauga, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Retail Manager, Retail Operations, Store Manager, Equity, Retail, Finance
Administrative Assistant - National Tax
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Client Administration function is a vital part of the firm's National Shared Services. This highly skilled group of over 600 administration professionals in 33 offices supports the firm's Tax, Audit and Advisory client service staff. Client Administration is focused on the increase of revenue, achieving client service excellence by delivering timely, high quality deliverables, increasing time available for client service staff to focus on driving the business, and encouraging an environment that increases both the staff and client experience. This is achieved by building dynamic, lasting relationships, being sensitive to our client needs and collaborating as part of the client service team. This is a remote/hybrid position. #li-remote #li-remote What you will doProvide administrative support to two Partners including but not limited to: Coordinate, prepare, edit and/or proofread documents such as correspondence, presentations, and reports. Proactively coordinate updates and posting of certain tax publications, in collaboration with tax technical professionals, web support, creative services, marketing and translation teams, often in tight timeframes Arrange domestic and international travel (flights, transportation, accommodations, etc.) using Concur. Proactively maintain and optimize the partners' calendar and contact database to schedule and coordinate meetings and commitments. Arrange virtual & in-person meetings and conferences; organize meeting materials and record meeting minutes. Assist in planning and executing corporate events, including meetings, team building and social activities, etc. Help manage a partner's email account efficiently by ensuring effective email prioritization and prompt response time. Assist in the preparation and submission of time and expense reports for partner(s) supported. Provide risk processes and billing support to the team. Provide support in other administrative tasks as assigned. At times, business needs arise, and employees are required and agree to work beyond their normal workday or work week to fulfill the accountabilities required for their job. Likewise, people need time to devote to personal matters, and our approach to flexibility provides for this. What you bring to the role College diploma or an equivalent combination of education/experience in administrative assistant skill set. Minimum 3-5 years administration experience. Intermediate/Advanced proficiency with MS Office Word, Outlook, Excel, and PowerPoint, etc . Experience with Adobe InDesign (nice to have) Excellent grammar, vocabulary and communication skills. Exceptional time management and organizational skills. A proactive attitude, adaptability, and a careful eye for detail. Proven ability to deal with sensitive materials with a high degree of tact and discretion. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Financial Crime, Managed Services Manager
PwC, Toronto, ON
A career within Cybersecurity and Privacy services, will provide you with the opportunity to help our clients implement an effective cybersecurity programme that protects against threats, propels transformation, and drives growth. As companies pivot toward a digital business model, exponentially more data is generated and shared among organisations, partners and customers. We play an integral role in helping our clients ensure they are protected by developing transformation strategies focused on security, efficiently integrate and manage new or existing technology systems to deliver continuous operational improvements and increase their cybersecurity investment, and detect, respond, and remediate threats. Meaningful work you'll be part of As a Financial Crime, Managed Services Manager, you'll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to: • Lead the end-to-end delivery (including project economics) of multiple Strategy, Risk Management, or Fraud projects, comprising multiple resources and teams and ensure the quality of deliverables and clients are satisfied with the work. • Lead the operational aspects of managed services engagements, with an emphasis on leading production teams focused on know your client (KYC), transaction monitoring, fraud operations, etc. • Lead business development activities including sales, proposals, and building and maintaining sustainable client relationships across different financial services institutions. • Establish credibility and relationships with prospective clients by demonstrating technical and industry knowledge across Strategy, Risk Management, and Fraud and identify opportunities for assistance . • Work with technology and security vendors to understand their solution offerings and advise clients on appropriate technologies . • Acting as a technical reference point for broader Strategy, Risk Management, Fraud , including: First Line and Second Line capabilities e.g., (Know Your Customer, Customer Risk Rating, Enhanced Due Diligence and second line Transaction monitoring, sanctions and PEP screening), in addition to Risk Control Management. • Provide thought leadership and direction for the Fraud practice and contribute to the Intellectual Property of the firm by driving the development of toolkits, methodologies, accelerators and training. • Involvement with practice development, coaching and mentoring junior members of the team. Experiences and skills you'll use to solve • Consultative selling experience across the Financial Services Industry, with a focus on Strategy, Risk Management, and Fraud • Experience with identifying and addressing client needs - building solid relationships with clients; approaching clients in an organized manner; delivering clear requests for information; demonstrating flexibility in prioritizing and completing tasks • Demonstrate ability to collaborate and contribute as a team member and leader - understand personal and team roles; contribute to a positive working environment by building solid relationships with team members; proactively seek guidance, clarification and feedback. • Strong leadership qualities when working in a team and the ability to be recognized as the subject matter expert in each field when our client requires • The ability to be seen as a role model for junior members of the team and provide guidance and coaching to the team • Clear, articulate and confident written and verbal communication skills, including client reports and presentations, papers and articles • Demonstrable presentation skills, including the ability to speak in public • Strong analytical and problem-solving capabilities • Experience in AML or Fraud program implementation, transformation, or AML or Fraud technology implementation • Experience in the development and delivery of large-scale transformation initiatives • Demonstrate strong knowledge of market trends related to Fraud procedures, policies and technologies • Development of practical solutions to Strategy, Risk Management, and Fraud related issues and guide clients on the appropriate actions to ensure continued compliance and enhanced efficiency • Develop and implement risk assessment and due diligence to identify and mitigate client risk exposures Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people . We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
Assistant Store Manager
Rogers, Brampton, ON
Assistant Store Manager Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we're excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what's right for our customers needs, every time.At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you're passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!What does it mean to join our Rogers Team? At Rogers, our retail team is the heart of our success. Assistant Store Managers are the leaders of tomorrow, and personaland professional development is at the core. If you are looking to further your career in Retail Management, this is the ideal role to propel you to the next rewarding opportunity.As an Assistant Store Manager, you can expect to: Work with accountable leaders to help drive positive, solution-based customer interactions and experiences Encourage and coach your team to create best-in-class customer experiences and meet business goals Receive ongoing training and development to ensure you have all the necessary skills to support the team Support your store operations with a creative spirit that can adapt to an ever-changing environment Promote Rogers & Fido brands, including Rogers Mastercard Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging Participate in community events and outreach efforts to support local small businesses. What's in it for you: Competitive compensation, with a lucrative management bonus program One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada Mental Health and support benefits- 100% coverage Employee and Family Assistance Program benefit Employee discounts that can offer up to 50% off our Rogers & Fido products and services A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work Advance your career growth and development opportunities Overtime pay eligibility What we're looking for: You have a passion for influencing and inspiring teams An ability to deliver on business plans to meet regional, and store targets Leadership qualities which foster collaboration within the team A progressive thinker with a desire to think outside the box Ability to work a flexible schedule (ability to work 40 hours/week) You are excited and inspired by technology You meet the minimum age of majority (varies by province) After you apply Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. Successful candidates will be required to provide consent for and pass Background Check requirements.Schedule: Full time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 25 Peel Centre Dr., Unit#K02 (5303), Brampton, ON Travel Requirements: Up to 10% Posting Category/Function: Retail (Store Management / Corporate) & Store Management Requisition ID: 292760At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:RetailLocation: Brampton, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Retail Manager, Retail Operations, Store Manager, Equity, Manager, Retail, Finance, Management
Assistant Store Manager
Rogers, Aurora, ON
Assistant Store Manager Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we're excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what's right for our customers needs, every time.At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you're passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!What does it mean to join our Rogers Team? At Rogers, our retail team is the heart of our success. Assistant Store Managers are the leaders of tomorrow, and personaland professional development is at the core. If you are looking to further your career in Retail Management, this is the ideal role to propel you to the next rewarding opportunity.As an Assistant Store Manager, you can expect to: Work with accountable leaders to help drive positive, solution-based customer interactions and experiences Encourage and coach your team to create best-in-class customer experiences and meet business goals Receive ongoing training and development to ensure you have all the necessary skills to support the team Support your store operations with a creative spirit that can adapt to an ever-changing environment Promote Rogers & Fido brands, including Rogers Mastercard Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging Participate in community events and outreach efforts to support local small businesses. What's in it for you: Competitive compensation, with a lucrative management bonus program One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada Mental Health and support benefits- 100% coverage Employee and Family Assistance Program benefit Employee discounts that can offer up to 50% off our Rogers & Fido products and services A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work Advance your career growth and development opportunities Overtime pay eligibility What we're looking for: You have a passion for influencing and inspiring teams An ability to deliver on business plans to meet regional, and store targets Leadership qualities which foster collaboration within the team A progressive thinker with a desire to think outside the box Ability to work a flexible schedule (ability to work 40 hours/week) You are excited and inspired by technology You meet the minimum age of majority (varies by province) After you apply Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. Successful candidates will be required to provide consent for and pass Background Check requirements.Schedule: Full time Shift: Flex Time Length of Contract: Not Applicable (Regular Position) Work Location: 14879 Yonge Street (311), Aurora, ON Travel Requirements: Up to 10% Posting Category/Function: Retail (Store Management / Corporate) & Store Management Requisition ID: 307053At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:RetailLocation: Aurora, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Retail Manager, Retail Operations, Store Manager, Equity, Manager, Retail, Finance, Management
Client Service Assistant
BMO, Waterloo, ON
Application Deadline: 06/21/2024Address: 20 Erb Street WestJob Family Group:Wealth Sales & ServiceSupports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. As this role contributes to the overall success of the Investment Advisors portfolio, you may be entitled to additional discretionary compensation.Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events.Assists the advisory team in preparing for client meetings, including scheduling appointments.Handles clients' general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner.Generates reports and documents for IAs and clients as requested and processes items for client accounts and files.Maintains and organizes client database and client files.Ensures transactions and tasks are appropriately assigned to team members and completed.Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing.Gathers and distributes information on updates to training, guidelines, technology, and other business related information.Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.Follows through on the risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.Protects the Bank's assets and clients' assets and complies with all regulatory, legal, and ethical requirements.Maintains the confidentiality of client and Bank information.Completes complex & diverse tasks within given rules/limits.Analyzes issues and determines next steps; escalates as required.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 1 - 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Knowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an assetKnowledge of operational aspects of traditional (stocks, bonds, money market, mutual funds) and non traditional (managed and fee based) products is an assetFamiliarity with technology applications and software used in the financial planning and investment industry.Successful completion of both the Canadian Securities Course and the Conduct and Practices Handbook exam will be required within 18 months from date of hire.Successful completion of 30-day BMO NB Investment Representative Licensing Program.Basic specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Please note the base salary for this specific position in Waterloo is $38,000.00and this role may be eligible to receive a monthly discretionary bonus. . Compensation and Benefits:$31,600.00 - $46,200.00Pay Type: Salaried & CommissionThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Portfolio Assistant
BMO, Toronto, ON
Application Deadline: 06/21/2024Address: 100 King Street WestJob Family Group:Wealth Sales & ServiceProvides administrative and operational support to the delivery of financial and investment planning and advice to deliver an exceptional customer experience. Works collaboratively within the assigned team / branch and with business partners.Identifies gaps, issues and best practices through monitoring of sales and service performance targets against plans.Contribute to the team's business objectives by building and maintaining client relationships through client acquisition both from internal referrals (within existing book of business) and external sources (through marketing initiatives).Expands the business growth potential of the team through telemarketing and outbound calls.Coordinates marketing activities and sales material to support client / prospect conversations.Provides knowledge detailed information about products and services offered.Determines appropriate communication/service regarding all aspects of investing.Independently resolves client complaints in a timely and effective manner; escalates as required.Keeps current with investment services marketplace, products, and service offerings and the legal and regulatory environment for the industry.Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones.Analyzes data and information to provide insights and recommendations.Gathers and formats data into regular and ad-hoc reports, and dashboards.Provides specialized support related to investment client services issue including preparing information for client meetings, annual reviews, etc.Ensures client needs are met or exceeded; manages requests in accordance with established policies and procedures.Maintain the schedule / calendar to coordinate customer meetings and office coverage.Meets high-quality service standards to maximize relationship retention and growth.Develops rapport and instills confidence with the client to develop credibility and earn their trust.Organizes work information to ensure accuracy and completeness.Follows through on the risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, act in their best interests, and ensures an effectively run branch.Protects the Bank's assets and complies with all regulatory, legal and ethical requirements.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Advanced knowledge of investment process and procedures.Advanced knowledge of proprietary products and services in order to identify potential products and services to client needs and advise members of the team.Relevant investment industry licensing for the designated jurisdiction / portfolio.Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Compensation and Benefits:$37,500.00 - $69,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Customer service Repressentative
BMO, Toronto, ON
Application Deadline: 06/24/2024Address: 2083 Danforth AvenueJob Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Compensation and Benefits:$33,850.00 - $44,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Assistant Market Leader
BMO, Ottawa, ON
Application Deadline: 05/31/2024Address: 1600 Carling AveJob Family Group:Wealth Sales & ServiceSupports the organization's growth objectives by enhancing profitability, market share and loyalty of the assigned branch / market with a focus on recruitment, operational and sales compliance, and professional development of branch staff. Works collaboratively within the branch, BMO partners and the community to build relationships and deliver the desired customer experience.Builds and manages a network of referral sources, both internal and external to grow BMO's business and makes referrals as required to BMO partners.Supports the development and implementation of the annual business planning & goal setting framework.Supports the achievement of Branch / market growth, profitability, assets under management, and other business unit objectives and key measures.Provides day to day technical support team members and manages client escalations.Role-models client service expectations.Reinforces sales process and client experience, identifies gaps, issues and best practices through the monitoring of sales and performance targets against plans to create and sustain consistent superior service to customers/clients and prospects.Provides strategic input into business decisions as a trusted advisor.Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the local market economic trends and competitor activity.Acts as a subject matter expert on relevant regulations and policies.May network with industry contacts to gain competitive insights and best practices.Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.Helps determine business priorities and best sequence for execution of business/group strategy.Conducts independent analysis and assessment to resolve strategic issues.Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.Acts as the prime subject matter expert for internal/external stakeholders.Builds effective relationships with internal/external stakeholders.Ensures alignment between stakeholders.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Monitors and tracks performance, and addresses any issues.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads the development of the communication strategy focusing on positively influencing or changing behaviour.Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.Participates in audits and compliance reviews and conducts follow up and coaching as requiredLeads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Monitors to ensures Branch adherence to internal/external Compliance regulations and requirementsExecutes work to deliver timely, accurate, and efficient service.Develops and promotes the branch sales and service staff in alignment with the strategy and business plans.Monitors to ensures Branch adherence to internal/external Compliance regulations and requirementsProvides input into the planning and implementation of operational programs.Executes work to deliver timely, accurate, and efficient service.Sources new sales & service professional candidates.Leads/participates in the design, implementation and management of core business/group processes.Develops and manages a business/group program.Reviews the program for effectiveness, considers industry trends and recommends enhancements; makes changes as required.Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.Follows through on the risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, act in their best interests, and ensures an effectively run function.Protects the Bank's assets and complies with all regulatory, legal and ethical requirements.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.In-depth supervisory/leadership experience.Must meet the licensing and certification requirements for the team / location / jurisdiction where the mandate is being fulfilled. And, in Canada, the completion of the Partners, Directors and Senior Officers Exam (Canadian Securities Institute) and the BMO Leveraged Life (LIP) Course must be completed within the first 12 months of your start date.Seasoned professional with a combination of education, experience and industry knowledge.Verbal & written communication skills - In-depth / Expert.Analytical and problem solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Compensation and Benefits:$84,000.00 - $156,000.00Pay Type: Salaried & CommissionThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Portfolio Assistant Sales
BMO, Waterloo, ON
Application Deadline: 06/28/2024Address: 20 Erb Street WestJob Family Group:Wealth Sales & ServiceThank you for your interest in BMO Financial Group. We are currently working towards providing a better candidate experience by including all of our job descriptions in both English and French. In the meantime, if this role is located in Quebec and/or New Brunswick please reference the French job description available below the English version. Otherwise please see the job description below in English as per federal language requirements.Nous vous remercions pour votre intérêt a l'égard de BMO Groupe financier. Nous travaillons actuellement a offrir une meilleure expérience aux candidats en publiant toutes nos descriptions de poste en français et en anglais. Entre-temps, si ce poste est affiché au Québec ou au Nouveau-Brunswick, veuillez consulter la description de poste en français disponible sous la version anglaise. Autrement, veuillez consulter la description de poste ci-dessous en anglais, conformément aux exigences fédérales en matière de langues.Consistently provide superior quality sales & fulfillment support to a group of Investment Management & Trust clients with the objective of exceeding customer expectations. Accountable for executing on all aspects of Investment Management & Trust administration. Seeks, recognizes, and acts upon opportunities to expand business relationships with clients.Key Accountabilities A. Client & Relationship ManagementB. Administrative/Sales SupportC. Team ParticipationD. Risk ManagementA. Client & Relationship Management Provide a superior level of courteous, knowledgeable, friendly and professional service to all existing and potential clients relating to investment management services consistent with delivery of the desired client experienceTake ownership of client inquiries/concerns/complaints, ensuring timely resolutionDevelops a rapport and instills confidence with the client in order to develop credibility as a representative of the Private BankAssists in preparing new business proposals or presentations to clients/prospects based upon their needs, BPB products & services, competitive pricing and committed service capabilitiesAssist the ICs in preparing for client meetings and account opening documentationDevelop and maintain knowledge and understanding of integrated services and offerings, with a focus on investment products and proceduresPerform required client sales & service support activities as required to meet client needs and maintain overall service levelsB. Administrative/Sales Support Monitor cash management reporting (including overdraft reporting and large cash balances)Ensure the timely and accurate processing of trade order management activitiesEnsure the proper adherence to account administration and maintenanceIdentify opportunities to increase profitability, create capacity and reduce expensesRecognize potential new business opportunities and refer/discuss them with the Relationship Manager (both within BPB and BMO as a whole)Undertakes other administrative responsibilities (including performance reporting, compliance, monitoring trade activity, and other related functions/duties)Provide after sales support and handle exceptions tactfully, accurately and efficiency in accordance with Bank policyC. Team Participation Participate in internal projects and initiatives of varying scope and responsibilityParticipate in team meetings and conference calls as applicableTake initiative, be accountable, and work in a team-orientated environmentCross trains with other individuals within support team to ensure coverage and contingency is maintained at all times. Shares knowledge with team members.D. Risk Management Ensure proper adherence to all aspects of First Principles Our Code of Conduct and EthicsFollow security and safeguarding procedures and apply appropriate due diligence for the prevention of loss due to fraud, counterfeiting, money laundering or defalcation in accordance with Bank policyProtect the Banks assets by adhering to all banking, investment and lending regulations (as appropriate), Policies and Procedures, legal and ethical requirements, process requirements, bank guidelines and established risk guidelinesParticipate in audits and compliance reviews as assignedAccountable for monitoring the integrity of account documentation.Identify and escalate all irregularities and discrepancies to management.Knowledge and Skills Knowledge Undergraduate degree or equivalent industry experienceWorking knowledge of BMO Investment Management products and servicesWorking knowledge of BMO Platinum Banking & Trust products and servicesInvestment industry experience (1-4 years)CSC preferredSkills Strong customer service focusCommunication skills (Advanced)Able to multi-taskAble to handle high pressure situations with tight turnaroundOrganization skills (Working)Advanced knowledge of computer applications (Word, Excel, Global Plus and Optimizer)Ability to deal with complex, controversial, and sensitive Investment Management issues (Advanced)Open to change and acts as a change agent for new initiatives (Advanced)Demonstrated history of responsiveness and problem-solving capabilitiesAdditional Accountabilities Participate in client presentations (Advanced)Support the Client Care role during peak periods and shortagesParticipate in research, analysis and marketing (Working)Project support/coordination (Working)Conduct PA Training (Working)Solicit referrals and suggest increased offerings (Working)Proactively identify and recommend opportunities for process improvement, customer service and technologyMentor new employees (Working)Nous incitons les familles canadiennes fortunes agir sur ce qui compte le plus afin de produire des rsultats exceptionnels aujourdhui et durant les priodes de changement.Fournir constamment des services de soutien aux ventes et l'excution de grande qualit un groupe de clients de la Gestion de placements et des Services de fiducie, avec le souci de dpasser leurs attentes. Excuter tous les aspects administratifs de la gestion de placements et des services de fiducie. Chercher, cerner et saisir les occasions d'largir les relations d'affaires avec les clients.RESPONSABILITSA. Gestion des relations clientsB. Soutien administratif et aux ventesC. Participation de l'quipeD. Gestion des risquesA. Gestion des relations clientsFournir un service courtois, efficace, amical et professionnel de qualit suprieure tous les clients actuels et ventuels relativement aux services de gestion de placements, en assurant toujours l'exprience client dsire.S'occuper des demandes, des proccupations et des plaintes et les rgler rapidement.tablir des liens avec les clients et leur inspirer confiance pour renforcer sa crdibilit titre de reprsentant de Banque prive Harris.Aider prparer de nouvelles propositions daffaires ou prsentations lintention de clients existants ou ventuels en tenant compte de leurs besoins, des produits et des services de BBPH et des capacits de service et en leur offrant une tarification concurrentielle.Aider les conseillers en placements prparer les runions avec les clients et la documentation d'ouverture de comptes.Connatre et comprendre les services et les offres intgrs, particulirement les produits et les mthodes de placement.Effectuer les activits de soutien aux ventes et au service la clientle requises pour rpondre aux besoins des clients et maintenir les niveaux de service gnraux.B. Soutien administratif et aux ventesVrifier les rapports de gestion de trsorerie (y compris les rapports sur les dcouverts et les soldes d'encaisse importants).S'acquitter, rapidement et avec prcision, des activits de gestion des ordres de ngociation.Respecter les mthodes d'administration et de mise jour des comptes.Cerner les occasions d'accrotre la rentabilit et le potentiel et de rduire les dpenses.Dterminer les possibilits d'affaires, les signaler au directeur - Relations d'affaires et en discuter avec lui ( la fois au sein de BBPH et de BMO en gnral).Assumer dautres responsabilits administratives, notamment les fonctions ou tches lies aux rapports sur le rendement, la conformit, aux ngociations, etc.Assurer le soutien aprs-vente et traiter les cas d'exception avec tact, prcision et efficacit, conformment la politique de la Banque.C. Participation de l'quipeParticiper aux projets et aux initiatives internes de diverses portes et responsabilits.Participer aux runions d'quipe et aux confrences tlphoniques, le cas chant.Prendre des initiatives, assumer ses responsabilits et travailler dans un milieu favorisant l'esprit d'quipe.S'initier au travail d'autres personnes au sein de l'quipe de soutien pour assurer le service et la continuit des affaires en tout temps. Partager les connaissances avec les membres de lquipe.D. Gestion des risquesRespecter tous les aspects des Principes fondamentaux Notre code de conduite et d'thique.Suivre les mthodes en matire de scurit et de protection et faire preuve de diligence raisonnable, conformment la politique de la Banque en matire de prvention des pertes lies la fraude, la contrefaon, au blanchiment d'argent ou aux dtournements de fonds.Protger lactif de la Banque en respectant la rglementation bancaire, les rglements lis aux placements et l'octroi de crdit (selon le cas), toutes les normes et mthodes, exigences juridiques, dontologiques et de traitement de mme que les lignes directrices de la Banque et les directives tablies en matire de risque.Participer aux vrifications et aux examens de conformit, selon les directives reues.Surveiller l'intgrit des documents sur les comptes.Dceler toutes les irrgularits et les carts et les signaler la direction.PORTECe poste a une incidence directe ou indirecte sur les aspects suivants :Niveaux de service la clientle et de satisfactionExcution rapide des initiativesRisque de non-conformit et exposition au risque financierIndications de clients aux collguesRELATIONS INTERFONCTIONNELLESCe poste exige que l'employ interagisse avec les groupes suivants :Au sein de BMO Groupe financier :Collgues de BMO Banque prive Harris, bureau national, quipe de conformit interne et d'exploitationInteraction directe avec le directeur rgional - Placements et une quipe de conseillers en placementsInteraction directe avec les directeurs de march, les directeurs rgionaux - Services bancaires/directeurs rgionaux - Gestion de patrimoine et leurs quipes respectives de spcialistes des services bancaires et de la gestion du patrimoine et les conseillers - Gestion de patrimoinel'extrieur de BMO Groupe financier :Professionnels : Avocats, comptables, etc. (selon la relation client)Connaissancestudes postsecondaires ou exprience quivalente dans le secteur d'activitConnaissance pratique des produits et des services de gestion des placements de BMO Banque prive HarrisConnaissance pratique des produits et des services bancaires platine et de fiducie de BMO Banque prive HarrisExprience dans le secteur des placements (1-4 ans)ComptencesGrand souci du service la clientleAptitudes communiquer (niveau avanc)MultitcheCapacit de supporter une forte pression dans des dlais serrsSens de l'organisation (niveau pratique)Connaissance pratique des applications informatiques (Word, Excel, Global Plus et Optimizer)Capacit de grer les problmes complexes, controverss et dlicats lis la gestion des placements (niveau pratique)Esprit ouvert aux changements et agent de changement dans le cadre de nouvelles initiatives (niveau pratique)Capacit prouve de ragir aux problmes et de les rsoudreCompensation and Benefits:$35,700.00 - $66,100.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Assistant Store Manager
Rogers, Ottawa, ON
Assistant Store Manager Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we're excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what's right for our customers needs, every time. At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you're passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity! As an Assistant Store Manager, you can expect to: Work with accountable leaders to help drive positive, solution-based customer interactions and experiences Encourage and coach your team to create best-in-class customer experiences and meet business goals Receive ongoing training and development to ensure you have all the necessary skills to support the team Support your store operations with a creative spirit that can adapt to an ever-changing environment Promote Rogers & Fido brands, including Rogers Mastercard Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging Participate in community events and outreach efforts to support local small businesses. What's in it for you: Competitive compensation, with a lucrative management bonus program One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada Mental Health and support benefits- 100% coverage Employee and Family Assistance Program benefit Employee discounts that can offer up to 50% off our Rogers & Fido products and services A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work Advance your career growth and development opportunities Overtime pay eligibility What we're looking for: You have a passion for influencing and inspiring teams An ability to deliver on business plans to meet regional, and store targets Leadership qualities which foster collaboration within the team A progressive thinker with a desire to think outside the box Ability to work a flexible schedule (ability to work 40 hours/week) You are excited and inspired by technology You meet the minimum age of majority (varies by province) English is an asset After you apply Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. Successful candidates will be required to provide consent for and pass Background Check requirements. Schedule: Full time Shift: Flex Time Length of Contract: Not Applicable (Regular Position) Work Location: 2269 Riverside Dr., Unit 149 (5353), Ottawa, ON Travel Requirements: Up to 10% Posting Category/Function: Retail (Store Management / Corporate) & Store Management Requisition ID: 305770 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Retail Location: Ottawa, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Retail Manager, Retail Operations, Store Manager, Equity, Manager, Retail, Finance, Management