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Overview of salaries statistics of the profession "Communications Sales Representative in "

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Overview of salaries statistics of the profession "Communications Sales Representative in "

7 259 $ Average monthly salary

Average salary in the last 12 months: "Communications Sales Representative in "

Currency: CAD USD Year: 2024
The bar chart shows the change in the level of average salary of the profession Communications Sales Representative in .

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Enterprise Sales Representative

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Export Sales Representative

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Field Sales Representative

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Fuel Sales Representative

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Healthcare Sales Representative

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Heavy Equipment Sales Representative

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Media Sales Development Representative

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Medical Sales Representative

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Staples Canada, Nepean, ON
Position Summary: Primarily a sales position, the Sales Area Representative maximizes sales by leveraging strong selling skills while assisting customers in Office Supplies and Furniture (Divisions 1, 5, 7). Assists in maintaining the presentation, signage and stock levels of merchandise within specific areas. Primary Responsibilities: • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports. • Communicating regularly with their Manager to maximize sales. • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. • Properly secures all company assets and physical inventory. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Maintains general cleanliness of all areas, including receiving area, lunchroom and washrooms as assigned, according to company standards. • Checks all sources of communication for information (white boards, bulletin boards, portal, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the proper use and care of all equipment. • Associate is expected to maintain a safe working environment and follow all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises Basic: • Ability to resolve customer concerns in a diplomatic manner. • Ability to engage customers in a friendly and professional manner. • Capacity to communicate with customers effectively using a variety of mediums. • Ability to plan, organize and prioritize effectively and efficiently. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • Three months to one year of previously related experience is preferred. Education: • Working towards or successful completion of high school is preferred. Additional Information: • A significant amount of effort is required while stocking shelves and placing merchandise, however, there is flexibility in choosing when to stop and relax. • Movement of freight by use of ladders and stock pickers is required. • A moderate level of concentration is required while restocking according to plan-o-grams, however, there is flexibility in choosing when to stop and typically does not exceed more than two consecutive hours at a time. • Conditions of the work environment are such that minor stress or physical discomfort may occur.• Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Customer Service Representative CAN
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Position Summary: Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Responsible for knowing and understanding the operations of the Copy Centre. Demonstrates a high degree of customer awareness while accurately and expediently processing customers at the checkout. Responsible for processing all general purchases with a focus on generating add-on sales. Primary Responsibilities: • Ensures exceptional customer satisfaction with accuracy and professionalism while processing purchases and customer orders. • Takes opportunities for add-on sales to customer. • Assists in the resolution of customer complaints, returns and exchanges. • Responds to and directs where necessary, customer inquiries related to copy and technology services. • Answers telephones and qualifies and directs customers as required. • Responsible to take and make copy orders accurately. • Follows all correct cash register operations, as well as maintaining SKU integrity when entering services into the register. • Maintains loss prevention and privacy standards by completing appropriate paperwork when presented with refunds or exchanges for data products. • Accepts proper forms of prescribed tender. • Properly secures company funds and physical inventory at all cash stations. • Ensures accuracy of customer orders by spot checking throughout processing. • Completes and balances all daily cash register paperwork and obtains verification. • Follows proper customer order procedures including special and pre-paid orders, ensuring order forms are completed and priced correctly. • Stocks and maintains front-end racks/shelves and merchandise areas as assigned. • Monitors stock levels of front end paper, supplies, register rolls, shopping bags, etc. • Accountable for signing in/out and logging in/out of own till when required. • Has a complete understanding of all company policies and procedures relevant to this position, as outlined in the training checklist. • Maintains general cleanliness of all workstations, lunchroom and washrooms as assigned, according to company standards. • Identifies and communicates suggestions for improvements in all areas of business. • Checks all sources of communication for information (white boards, bulletin boards, portal, etc). • Associate is expected to maintain a safe working environment and follow all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Ability to resolve customer concerns in a diplomatic manner. • Ability to engage customers in a friendly and professional manner. • Capacity to communicate with customers effectively using a variety of mediums. • Ability to plan, organize and prioritize efficiently while working in both the Service Desk and Copy Centre areas to effectively serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • Three months to one year of previously related experience is preferred. Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • You are required to stand in a stationary position for periods of time generally not exceeding two consecutive hours. This would occur while working a cash register. • You will be exposed to moderately disagreeable levels of noise generated by the copy equipment. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Technology Sales Area Representative CAN
Staples Canada, Kanata, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Technology Sales Area Representative, you're a champion of the customer experience on the retail floor. Passionate about technology, you continuously grow your knowledge by demonstrating curiosity by asking questions and committing to ongoing self-development. You help our customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest tech products, services, and trends. Each day will be fast-paced, challenging, rewarding and meaningful. Specifically, you will: •Connect, share and partner with customers to identify and convert sales opportunities; help customers by meeting and exceeding their needs. •Maintain company merchandising standards, including current pricing, signage, planograms, promotional planners, advertising set-ups and displays. •Provide coverage and assistance in all areas of the store as needed. •Support asset protection procedures and privacy standards by securing company assets and physical inventory. •Identify and communicate suggestions for improvements. •Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc). •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •3 months to 1 year of related experience •Working towards or successful completion of high school is preferred •Customer focus and service orientation •Technology savvy •Bias for action with effective planning and prioritization •Capacity to work independently and seek out assistance as required •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •A moderate amount of effort is required while stocking shelves and placing merchandise, however, there is flexibility in choosing when to stop and relax. •Movement of freight by use of ladders and stock pickers is required. •You will have to exercise a moderate level of concentration while restocking according to planograms however, there is flexibility in choosing when to stop and typically does not exceed more than two consecutive hours at a time. •To maximize our customer experience, you will be required to expend a moderate amount of physical effort and operate equipment / machinery is required to execute our merchandising standards. •We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Technology Sales Area Representative - ORLEANS ONTARIO
Staples Canada, Ottawa, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Technology Sales Area Representative, you're a champion of the customer experience on the retail floor. Passionate about technology, you continuously grow your knowledge by demonstrating curiosity by asking questions and committing to ongoing self-development. You help our customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest tech products, services, and trends. Each day will be fast-paced, challenging, rewarding and meaningful. Specifically, you will: •Connect, share and partner with customers to identify and convert sales opportunities; help customers by meeting and exceeding their needs. •Maintain company merchandising standards, including current pricing, signage, planograms, promotional planners, advertising set-ups and displays. •Provide coverage and assistance in all areas of the store as needed. •Support asset protection procedures and privacy standards by securing company assets and physical inventory. •Identify and communicate suggestions for improvements. •Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc). •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •3 months to 1 year of related experience •Working towards or successful completion of high school is preferred •Customer focus and service orientation •Technology savvy •Bias for action with effective planning and prioritization •Capacity to work independently and seek out assistance as required •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •A moderate amount of effort is required while stocking shelves and placing merchandise, however, there is flexibility in choosing when to stop and relax. •Movement of freight by use of ladders and stock pickers is required. •You will have to exercise a moderate level of concentration while restocking according to planograms however, there is flexibility in choosing when to stop and typically does not exceed more than two consecutive hours at a time. •To maximize our customer experience, you will be required to expend a moderate amount of physical effort and operate equipment / machinery is required to execute our merchandising standards. •We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Parts Representative
Wajax Limited, Gloucester, ON
The Opportunity As a key member of the Wajax team the Parts & Service Clerk is responsible for providing an elevated level of customer service in support of the business of service and parts sales to the market, ensuring efforts are made to support repeat business by supporting front counter/order desk, warehouse and back counter and support the Service Department with administration duties. The Role • Builds and maintains strong customer relations including greeting customers, handling inquiries, providing price quotes, and selling parts.• Prepares and processes necessary documentation for purchases, returns, warranty coverage and other work as required.• Responds to customers in person, via telephone, or electronically in a timely and courteous manner; delivers strong service and salesmanship on the phone order desk and front counter parts sales.• Covers and/or assists warehouse person in shipping product to both local and out-of-town customers utilizing appropriate shipping methods.• Supports the parts needs of the shop to meet work orders by looking up and billing parts to work orders; reviews work orders for accuracy of parts and modifies as needed.• Picks stock for customers as required; receives and inputs stock using electronic systems.• Produces accurate, timely and efficient documentation of all transactions within the parts team.• Daily shipping & receiving• Handle emergency orders• Stock orders• Inter branch transfers• Service-Processing and issuing various invoices, purchase orders and warranty claims, tracking and reporting on department attendance, and assisting with payroll and bookkeeping responsibilities. The Candidate • Previous parts experience an asset.• Functional written and verbal communication skills.• Computer knowledge • Proven ability to work effectively with others.• A valid Driver’s License. The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements. Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.
Customer Service Representative
BMO, Vernon, ON
Application Deadline: 05/17/2024Address: 2806 32nd StreetJob Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Compensation and Benefits:$33,850.00 - $43,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Client Service Assistant
BMO, Vernon, ON
Application Deadline: 05/25/2024Address:2806 32nd StreetSupports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives.Books meetings with new prospects and prepares introductory package for the prospect/referral.Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events.Schedules and helps prepare client portfolio reviews for the Investment Advisors including setting up client calls, scheduling meetings, preparing reviews and provides updates to IA.Follows up on client inquiries, account maintenance, new accounts set-up, transfers and remitting funds from registered and non-registered accounts upon client's request.Resolves client complaints in a timely and effective manner; escalates as required.Accepts and executes client initiated trades over the phone or in person and provides stock information as requested.Handles clients' general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner.Generates reports and documents for IAs and clients as requested and processes items for client accounts and files.Maintains and organizes client database and client files.Monitors incoming and outgoing assets and notifies IA of required actions to rebalance portfolios.Administers and processes documentation related to client files and regulatory requirements.Monitors redocumentation of client accounts on regular cycle to ensure client information and documentation is up-to-date.Ensures transactions and tasks are appropriately assigned to team members and completed.Mentors and coaches new or junior members to the team and branch.Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing.Gathers and distributes information on updates to training, guidelines, technology, and other business related information.Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.Follows through on the risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.Protects the Bank's assets and clients' assets and complies with all regulatory, legal, and ethical requirements.Maintains the confidentiality of client and Bank information.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 3 - 5 years of relevant experience and/or certification in related field of study or an equivalent combination of education and experience.Advanced knowledge of investment process and procedures.Advanced knowledge of administrative process and procedures as contained in Sales Administration Manual.Advanced knowledge of proprietary products and services in order to identify potential products and services to client needs and advising IA(s).Knowledge of compliance practices and regulations.Knowledge of Insurance and group products is an assetKnowledge of Trust and Estate services is an assetKnowledge of Financial/Retirement planning.Knowledge of trade processing rules.Successful completion of the Canadian Securities Course & Conduct and Practices Handbook.Current registration as Investment Representative (IR).10 CO credits/Compliance training over a 2 year cycle to meet Mandatory IIROC Continuing Education requirement.Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Grade:4Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Outside Sales Representative
Convoy Supply, Ottawa, ON
Outside Sales RepresentativePosition SummaryWe are looking for a motivated, and professional Outside Sales Representative who enjoys the challenge of building our reputation and business development. This position will be reporting to our Ottawa branch located at 810 Belfast Road. If you wish to have a career in a fast-paced industry – join our team!ResponsibilitiesProactively identify prospects and develop new accountsIdentify market trends, maintain awareness of competitive activity in the roofing industry and continually evaluate marketing, pricing, and selling strategiesSell products by establishing contacts and developing relationships with a focus on quality and customer serviceProvide project quotations on a timely basis, maintain project files, and quotation follow upConduct job site visits on a consistent basisInteract regularly with our major suppliers and keep up to date on all productsContribute to team effort by accomplishing related results as neededAchieve defined sales targetsMaintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmark state-of-the-art practices; participate in professional societiesEnsure excellent customer service for billing, payment, and delivery services Requirements2-3 years of experience in a sales role, preferably in the construction industry, which includes:business development activities including prospecting and networking for potential clientsvisiting job sites for specifications, productsmeeting with installers for potential clientsAbility to read and understand construction specifications, drawings, and technical dataAble to make cold calls and always looking for new sales opportunities within assigned territoryExcellent verbal and written communication skillsMust be able to connect with customers to schedule appointments, discuss new products and pricingAble to solve practical problems and deal with a variety of situations where only limited standardization existsAble to work flexible hours beyond normal branch office hours to make contact with contractors. Need to be accessible and responsive to the requests of customersAble to travel, have a valid driver’s license and clean driving recordAble to interpret a variety of instructions whether in written, oral, diagram or schedule formatPossess basic computer knowledge including Customer Relationship Management - databases, Microsoft Office and ExcelThe Offer Competitive salaryFlexible Benefit optionsPaid sick timeShort and long term disability coverageEmployee referral bonus programPaid training/tuition reimbursementOvertime available in peak periodsInternal PromotionsCompany OverviewConvoy Supply, founded in 1972, is a leading wholesale distributor of construction materials with over 40 locations across North America. Convoy prides itself on being the most responsive, problem-solving and fun place for our customers to conduct business.Convoy can be a job or a career. Find out more at:https://www.convoy-supply.com/careers/overview#indcs 
Customer Service Representative
TWO MEN AND A TRUCK, Ottawa, ON
The customer service representative is responsible for growing sales by partnering with other franchise staff to provide outstanding customer service to all TWO MEN AND A TRUCK customers through in-depth knowledge of company products and services. Job Responsibilities Acts as the first point of contact for new and existing customers to establish a rapport and build confidence in TWO MEN AND A TRUCK services Asks open-ended, probing questions to determine customer requirements and expectations Directly and accurately inputs information in to “Movers Who Care” software to estimate cost for customers, as well as scheduling needs for movers, drivers and trucks Makes recommendations according to customer's needs on moving services, boxes, supplies and equipment and other value-added services; may recommend alternate services and/or products based on cost, availability or customer specifications Educates customer on terminology, policies and procedures, anticipated delays and any additional information needed to increase customer satisfaction and improve profitability Complies with federal, provincial, and local legal requirements when scheduling moving services and staff Continually maintains thorough understanding of all company products, services, pricing and promotions in order to communicate the benefits and value of TWO MEN AND A TRUCK and effectively oppose any customer objections Prepares all move-related paperwork and documents on a daily basis Obtains customer feedback through regular follow-up calls, both during and after moves to ensure ongoing customer satisfaction and proactively resolve any complaints Calmly and professionally handles displeased customers and provides timely feedback to management regarding customer concerns May assist management with scheduling and tracking of movers and drivers in accordance with move requirements May prepare various reports for management as well as gather research and statistics May prepare proposals, letters, mass mailings, and other miscellaneous correspondence May participate in various marketing activities including networking, direct mail and charitable move coordination Ensures display area is maintained in a clean and professional manner; i.e. brochure stocks and box displays All other duties as assigned Job Requirements Because moving is stressful, we seek candidates with a commitment to customer service and an appreciation for variety in your job! High school diploma or post graduate is preferred. A minimum of six months to one year of customer service and/or office experience is required Outside or inbound sales and/or TWO MEN AND A TRUCK or moving industry experience is preferred Excellent customer service skills (friendly, courteous and helpful) Effective listening and communication skills Good grammar, voice and diction Good organizational and time management skills Ability to analyze and solve problems effectively Accurate; consistent attention to detail Demonstrated understanding and application of effective selling strategies and techniques Confidence to initiate customer contact, and comfortable asking for the sale Strong team player who works productively with a wide range of people and personalities Comfortable in a fast-paced environment; able to adapt quickly to changing priorities Basic computer and keyboarding skills Able to perform basic business math Able to present a professional image at all times to customers and vendors Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values Bilingual is a plus This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Ottawa, Ontario. The employer at this location is Mattyl Inc.
Inside Sales Representative (Bilingual)
Thermo Fisher Scientific Inc., Ottawa, ON
pbuJob Description/u/b/pp/ph2About Us:/h2p/ppHere at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Sales Marketing team with an unmatched depth of capabilities and help our customers solve some of the world’s toughest challenges./pp/pp/pp/ph2bDiscover impactful work:/b/h2p/ppOur Inside Sales Representatives are responsible for the sales of research products and services within a defined territory, primarily by using the telephone, but also email, Internet, and other technology. Our Inside Sales Representatives also maintain effective customer relations, develop opportunities for growth within an existing customer base, and assure market penetration and profitability while achieving sales and profit forecasts. This is an excellent opportunity for an energetic professional who is looking to gain experience in Sales with a company that is a world leader in their industry!/pp/ph2bKey responsibilities will be:/b/h2p/pulliDevelop and maintain effective customer relations with purchasing and end user within assigned territory/liliIndependently make decisions, but also use available resources to meet customer needs and work effectively with cross-functional team of supplier and internal resources/liliDevelop and implement sales strategies and plans to expand business within assigned territory; Maintain a pipeline of opportunities to meet or exceed sales objectives/liliPerform sales calls and vendor relations with all customers and potential customers in the assigned territory primarily by phone, but face-to-face customer meetings may be required/liliResearch competitor and industry activity and keep informed of new products/services and other general information of interest to customers incorporating this data in the business plan; Introduces new products and services/liliHandle pricing within territory to control profitability/liliMaintain accurate reporting, records, and files necessary for proper management of territory/liliCommunicate with supervisor any customer issues or potential problems; perform other tasks assigned by manager/liliInform customers of supply and price trends and assist in inventory control/liliPositively represent Thermo Fisher Scientific at all times throughout customer locations/li/ulp/ph2bKeys to Success:/b/h2p/ph2bEducation/b/h2p/pulliBachelor’s degree, preferably in the sciences/li/ulp/ph2bExperience/b/h2p/pulliPrior sales or lab experience is an asset/li/ulp/ph2bKnowledge, Skills, Abilities/b/h2p/pulliStrong interpersonal, oral and written communication, and presentation skills/liliMust be fully bilingual and fluid in English and French/liliMust possess a strong desire to serve the customer/liliMust deliver excellent customer service/liliMust possess the organizational skills to multi-task and meet deadlines as needed/liliMust be willing to travel to customer locations, if needed/liliDemonstrates the Thermo Fisher values (The Four I’s) - Integrity, Intensity, Innovation, and Involvement/li/ulp/pp/pp/ppOur Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain a href="https://jobs.thermofisher.com/global/en/5-reasons-to-work-at-thermo-fisher-scientific" target="_blank"5 reasons to work with us/a. A one team of 100,000 colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued./pp/ph2Apply today! http://jobs.thermofisher.com/h2p/ppThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status./pp/ppWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation./pp/ph2Accessibility/Disability Access/h2p/ppJob Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process./pp/pp*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response./pp/pp/p
Part Time Retail Sales Representative Canada Fe
Advantage Solutions Inc., Ottawa, ON
Part Time Retail Sales Representative Canada Fe Job Locations CA-ON-Ottawa Position Type Part Time Postal Code K2G 3J4 Requisition ID 2024-432334 Category Retail Sales Merchandising Summary Part Time Retail Sales Representative At our company, we grow people, brands, and businesses. We are hiring a Part Time Retail Sales Merchandiser who can work effectively with store management to increase retail sales and execute client-driven merchandising that exceed the client’s expectations. The Retail Sales Merchandiser drives sales and brand awareness for our client’s products at major retail locations in an outgoing, friendly manner. You will provide best in class customer service by engaging and educating the customers on their next purchase of some of the leading brands in retail. If you are someone who is independent, ambitious, and driven to succeed then this position is an excellent fit for you. Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry, APPLY TODAY! Things To Consider: This role involves representing our client, Ferrero CanadaYou will be part of a regional team and be assigned a territory servicing multiple locations; valid driver’s license and access to reliable transportation within your territory is criticalHours are roughly 8am-5pm Monday - Friday, 3 days per week24 hours guaranteed, up 32 hours during peak seasonWhat We Offer:Paid training and ongoing career developmentGenerous vacation timeFour weeks unpaid, two weeks paid vacationWhat You’ll Do:Maintaining shelves at major retailers and ensuring Planogram compliance and correct pricingPhysical Requirements: standing/being on feet for up to 8h and being able to lift up to 50+lbsEnsuring product freshness and processing returns of all unsaleable productIncrease sales volume by selling and building displaysDriving speed to market and distribution on new product releasesSuggesting orders and selling programs to retailers Prepare accurate and timely reports, recaps, timesheets, expense reports, etc. Qualifications: High School Diploma or GED or equivalent experienceBachelor's Degree or 2 years of experience in retail, client, or food broker preferredAbility to work independently and meet deadlines with minimal supervisionBasic computer skills; Word, Excel, and Internet usageStrong written and verbal communication skills Responsibilities The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary The Retail Sales Specialist (RSS) is responsible for servicing and selling to retail accounts within an assigned territory to assure client standards are met and volume is increased. The ideal candidate is self-motivated, ambitious, and driven to succeed. This person should also have strong communication skills with the confidence to influence key decision makers at store level. They must possess excellent organizational skills and have the ability to work independently. Essential Job Duties and Responsibilities DistributionMeet client and Company objectives by maintaining full distribution on all authorized SKU’s. Customer Relations (Internal/External)Must have the ability to communicate effectively both internally with the Company's management and externally with all Customers.SalesSell at store level “live orders” on multiple clients (>5 clients) in over 50% of their stores on the monthly basis.Increase sales volume through promotional activity by selling and building displays, creating themes with related items to support holiday/special promo events, and making plan-o-gram adjustments when necessary.Increase sales volume by constantly suggesting and completing orders for new and out-of-stock items. MerchandisingMaintain client objectives by insuring all authorized client items represented on the shelf have accurate and complete tags and making certain that un-saleable or out-of-code product is removed.Shelf Standards and ConditionsWill work on the authorization of items to meet Client shelf schematic standards. Must be able to take direction regarding tagging, rotating, and placing POS materials for products on shelf.Territory ManagementAchieve client goals and objectives by effectively managing stores within your territory and executing projects and standards. Increase brand representation and effectiveness through establishing and maintaining customer and client relationships.Spend over 4-days per month in preparing and making wholesaler sub-group headquarter calls with a minimum of four sub-group calls.Administration/ReportingWill complete accurate and timely paperwork and reports, recaps, itineraries, timesheets, expense reports, etc.Supervisory ResponsibilitiesDirect ReportsThis position does not have supervisory responsibilities for direct reports Indirect ReportsThis position does not have guidance or mentoring responsibilities for indirect reports Travel and/or Driving Requirements Travel is not an essential duty and function of this job. Driving is an essential duty or function of this job. Minimum QualificationsEducation Level: (Required): High School Diploma or GED or equivalent experience (Preferred): Bachelor's Degree or equivalent experience 0-2 years of experience in Retail, Client, or food broker Skills, Knowledge and AbilitiesAbility to work independently and prioritize duties with minimal supervision, in order to meet deadlinesBasic computer skills including familiarity with Word, Excel, and Internet usageAbility to follow upMathematical and analytical skills Environmental & Physical Requirements Field / Administrative RequirementsIncumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential. Additional Information Regarding The Company Job Duties and Job Descriptions The Company is committed to providing equal opportunity in all employment practices without regard to race, nation or ethnic origin, colour, religion, age, sex (including pregnancy and childbearing), sexual orientation, marital status, family status, physical or mental disability or pardoned criminal convictions, or any other category protected by law.The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.Employee understands that neither the provision of the Job Description nor any representation in this document creates a guarantee or contract of employment for any specified period of time or changes the nature of Employee’s employment, which can only be modified in a writing signed by the CEO. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. The Company welcomes and encourages applications from people with disabilities. The Company will provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process. If you require accommodation in connection with the application process, please contact: Recruiter, Talent Acquisition, for external applicants, or, a Supervisor for internal applicants Apply/Share Apply Now!ApplyShareEmail a Friend/ColleagueRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed CONNECT TO YOUR CAREER Not ready to apply? Connect with us for general consideration. Interested in this opportunity? Socialize this job opportunity to a friend, colleague, or family member: Job Applicant Privacy PolicySoftware Powered by iCIMSwww.icims.com
Part Time Retail Sales Representative Canada Fe
Advantage Solutions Inc., Orleans, ON
Part Time Retail Sales Representative Canada Fe Job Locations CA-ON-Orleans Position Type Part Time Postal Code K4A 4W9 Requisition ID 2024-432333 Category Retail Sales Merchandising Summary Part Time Retail Sales Representative At our company, we grow people, brands, and businesses. We are hiring a Part Time Retail Sales Merchandiser who can work effectively with store management to increase retail sales and execute client-driven merchandising that exceed the client’s expectations. The Retail Sales Merchandiser drives sales and brand awareness for our client’s products at major retail locations in an outgoing, friendly manner. You will provide best in class customer service by engaging and educating the customers on their next purchase of some of the leading brands in retail. If you are someone who is independent, ambitious, and driven to succeed then this position is an excellent fit for you. Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry, APPLY TODAY! Things To Consider: This role involves representing our client, Ferrero CanadaYou will be part of a regional team and be assigned a territory servicing multiple locations; valid driver’s license and access to reliable transportation within your territory is criticalHours are roughly 8am-5pm Monday - Friday, 3 days per week24 hours guaranteed, up 32 hours during peak seasonWhat We Offer:Paid training and ongoing career developmentGenerous vacation timeFour weeks unpaid, two weeks paid vacationWhat You’ll Do:Maintaining shelves at major retailers and ensuring Planogram compliance and correct pricingPhysical Requirements: standing/being on feet for up to 8h and being able to lift up to 50+lbsEnsuring product freshness and processing returns of all unsaleable productIncrease sales volume by selling and building displaysDriving speed to market and distribution on new product releasesSuggesting orders and selling programs to retailers Prepare accurate and timely reports, recaps, timesheets, expense reports, etc. Qualifications: High School Diploma or GED or equivalent experienceBachelor's Degree or 2 years of experience in retail, client, or food broker preferredAbility to work independently and meet deadlines with minimal supervisionBasic computer skills; Word, Excel, and Internet usageStrong written and verbal communication skills Responsibilities The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary The Retail Sales Specialist (RSS) is responsible for servicing and selling to retail accounts within an assigned territory to assure client standards are met and volume is increased. The ideal candidate is self-motivated, ambitious, and driven to succeed. This person should also have strong communication skills with the confidence to influence key decision makers at store level. They must possess excellent organizational skills and have the ability to work independently. Essential Job Duties and Responsibilities DistributionMeet client and Company objectives by maintaining full distribution on all authorized SKU’s. Customer Relations (Internal/External)Must have the ability to communicate effectively both internally with the Company's management and externally with all Customers.SalesSell at store level “live orders” on multiple clients (>5 clients) in over 50% of their stores on the monthly basis.Increase sales volume through promotional activity by selling and building displays, creating themes with related items to support holiday/special promo events, and making plan-o-gram adjustments when necessary.Increase sales volume by constantly suggesting and completing orders for new and out-of-stock items. MerchandisingMaintain client objectives by insuring all authorized client items represented on the shelf have accurate and complete tags and making certain that un-saleable or out-of-code product is removed.Shelf Standards and ConditionsWill work on the authorization of items to meet Client shelf schematic standards. Must be able to take direction regarding tagging, rotating, and placing POS materials for products on shelf.Territory ManagementAchieve client goals and objectives by effectively managing stores within your territory and executing projects and standards. Increase brand representation and effectiveness through establishing and maintaining customer and client relationships.Spend over 4-days per month in preparing and making wholesaler sub-group headquarter calls with a minimum of four sub-group calls.Administration/ReportingWill complete accurate and timely paperwork and reports, recaps, itineraries, timesheets, expense reports, etc.Supervisory ResponsibilitiesDirect ReportsThis position does not have supervisory responsibilities for direct reports Indirect ReportsThis position does not have guidance or mentoring responsibilities for indirect reports Travel and/or Driving Requirements Travel is not an essential duty and function of this job. Driving is an essential duty or function of this job. Minimum QualificationsEducation Level: (Required): High School Diploma or GED or equivalent experience (Preferred): Bachelor's Degree or equivalent experience 0-2 years of experience in Retail, Client, or food broker Skills, Knowledge and AbilitiesAbility to work independently and prioritize duties with minimal supervision, in order to meet deadlinesBasic computer skills including familiarity with Word, Excel, and Internet usageAbility to follow upMathematical and analytical skills Environmental & Physical Requirements Field / Administrative RequirementsIncumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential. Additional Information Regarding The Company Job Duties and Job Descriptions The Company is committed to providing equal opportunity in all employment practices without regard to race, nation or ethnic origin, colour, religion, age, sex (including pregnancy and childbearing), sexual orientation, marital status, family status, physical or mental disability or pardoned criminal convictions, or any other category protected by law.The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.Employee understands that neither the provision of the Job Description nor any representation in this document creates a guarantee or contract of employment for any specified period of time or changes the nature of Employee’s employment, which can only be modified in a writing signed by the CEO. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. The Company welcomes and encourages applications from people with disabilities. The Company will provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process. If you require accommodation in connection with the application process, please contact: Recruiter, Talent Acquisition, for external applicants, or, a Supervisor for internal applicants Apply/Share Apply Now!ApplyShareEmail a Friend/ColleagueRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed CONNECT TO YOUR CAREER Not ready to apply? Connect with us for general consideration. Interested in this opportunity? Socialize this job opportunity to a friend, colleague, or family member: Job Applicant Privacy PolicySoftware Powered by iCIMSwww.icims.com
Customer Care Representative
Equest, Ottawa, ON
Take the next steps in your Customer Operations career and join Swish as a Customer Care Representative! Enter the role of a Customer Care Representative, where your main responsibility is to create frictionless customer experiences. As the frontline liaison, you'll be handling inquiries, resolving issues, and providing reliable assistance. Your effective communication skills and a comprehensive understanding of the Swish's products will be key assets. What does a Customer Care Representative do? Develop and maintain strong relationships with assigned customers, acting as the first point of contact for any customer service needs Accurately take customer orders by email or telephone in an efficient manner Assist customers with online orders or questions related to Swish's website Develop an extensive knowledge of Swish's products and services in order to assist customers with best-in-class cleaning solutions When necessary, handle customer complaints by providing appropriate solutions or alternatives with realistic timelines and following up to ensure resolution was achieved Ensure mailed orders are shipped promptly with accurate record keeping of invoices and PO #s Complete invoicing, billing, and reporting Utilize ERP and CRM platforms with confidence Communicate with various teams and branches to obtain stock to fill backorders Respond to and direct equipment service calls and provide timely updates to customers on the status of repairs Support Swish's retail store or warehouse when necessary What do you need? High School diploma 1-2 years' experience in a customer-facing role. Sales experience is considered an asset Basic customer service skills to confidently and accurately address customers' needs Organizational and multitasking skills Strong computer and technical skills including experience with MS Excel Experience with a CRM and other sales technologies is considered an asset eCommerce experience considered an asset Attention to detail to accurately process invoices and reporting Professional demeanor and telephone etiquette When you join Swish, you can expect: Membership in the Swish family - we treat our employees with integrity and always have, since 1956. Competitive base salary PLUS bonus. Access to hundreds of perks from the Home, Wellness, Travel, Fashion, and other industries. Unlimited training and development with an industry-leading brand. Excellent company-paid benefits, including: Extended Health & Dental Care Employee Assistance program Company contributions to your Registered Retirement Savings Plan