The Opportunity As a key member of the Wajax team the Parts & Service Clerk is responsible for providing an elevated level of customer service in support of the business of service and parts sales to the market, ensuring efforts are made to support repeat business by supporting front counter/order desk, warehouse and back counter and support the Service Department with administration duties. The Role • Builds and maintains strong customer relations including greeting customers, handling inquiries, providing price quotes, and selling parts.• Prepares and processes necessary documentation for purchases, returns, warranty coverage and other work as required.• Responds to customers in person, via telephone, or electronically in a timely and courteous manner; delivers strong service and salesmanship on the phone order desk and front counter parts sales.• Covers and/or assists warehouse person in shipping product to both local and out-of-town customers utilizing appropriate shipping methods.• Supports the parts needs of the shop to meet work orders by looking up and billing parts to work orders; reviews work orders for accuracy of parts and modifies as needed.• Picks stock for customers as required; receives and inputs stock using electronic systems.• Produces accurate, timely and efficient documentation of all transactions within the parts team.• Daily shipping & receiving• Handle emergency orders• Stock orders• Inter branch transfers• Service-Processing and issuing various invoices, purchase orders and warranty claims, tracking and reporting on department attendance, and assisting with payroll and bookkeeping responsibilities. The Candidate • Previous parts experience an asset.• Functional written and verbal communication skills.• Computer knowledge • Proven ability to work effectively with others.• A valid Driver’s License. The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements. Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.

Offsets & Industrial Participation Analyst

Equest, Ottawa, ON

Location: Ottawa, CanadaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.For decades, Ottawa has been a global technology leader. Today, Canada's capital holds one of the brightest and most diverse technological ecosystems in North America. Voted as Canada's best place to live 2017 by Maclean's, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.This position is Hybrid Ottawa. Position SummaryThales is looking to hire a Offsets and Industrial Participation Analyst to support Thales Canada's Offsets and Industrial Participation team in the development and execution of offset plans. This position will be required to support the development and alignment of a cross country offsets strategy. Will be required to work on multiple bids and programs in parallel and provide appropriate analysis, recommendations and reporting within tight and competing timelines.Key Areas of Responsibility Coordinate with internal stakeholders across Thales to identify, develop and submit activity eligible for offset credit in Canada; Engage with internal and external stakeholders to generate offset reports in accordance with contractual requirements as well as any banking agreements in place with government; Maintain offset records and generate meaningful internal reporting including reporting that measures execution success; Assist Capture Teams in the development of compliant offset proposals.Support the negotiation of contract and subcontract Offset Terms & Conditions; and Provide a point of contact for external stakeholders, including customers, subcontractors, suppliers and government representatives.Monitor, evaluate and provide hands-on assistance supporting long-term strategic areas of ITB/IRBs, and as well as, supporting daily offset operations; Diagnose and recommend improvements to offset proposals, strategy and policies and processes to support direct and indirect business opportunities;Develop and communicate meaningful reporting to measure execution success; Assist in the identification, research and development of policies and procedures that will serve to strengthen the offset initiatives;Responsible for supporting the development of strategic offsets, infrastructure development (reporting and processes), as well as alignment of offsets with existing and projected bids and projects - which includes analyzing offsets activities across the across the organization, recommending solutions and aligning options and identifying and mitigating risks.Minimum RequirementsAdvanced written and verbal communications; Aptitude to partner with various stakeholders to obtain buy-in on new processes and procedures to maximize profitability.Working toward Bachelor's Degree in Business Administration, Economics, Political Science, Law or related field. Professional experience may be considered in lieu of education.Experience/Knowledge of Canadian offset management is highly desirable; Knowledge in non-Canadian offset management is considered an asset.Special Position RequirementsSchedule: 40 hours per weekPhysical Environment: Hybrid position - which a mix of working from home and onsite.What We OfferThales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following: Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.Company paid holidays, vacation days, and paid sick leave. Voluntary Life, AD&D, Critical Illness, Long-Term Disability.Employee Discounts on home, auto, and gym membership.Why Join Us?Say HI and learn more about working at Thales click here . #LI-hybrid#LI-KL1Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience. This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian Enhanced Reliability security clearance.