Overview of salaries statistics of the profession "Petroleum Technician in Canada"

DescriptionFortinet is looking for an experienced Technical Support Expert to join our Burnaby office to provide exceptional customer service and technical help for our loyal customers. You are familiar with the Security Operation Center environment and know well how to deploy and customize SOC tools, including implementing all the integrations required to make the job of SOC Analysts effective. You are able to design scripts to accomplish a wide variety of tasks and are able to implement and customize the automation of responses to security threats. You are able to assess the needs of a SOC environment and provide advice as to what steps should be taken to outfit a SOC environment. FortiSOAR -- Security Orchestration Automation and Response You would provide support as part of two related services we offer to our customers who purchase FortiSOAR - www.fortinet.com/products/fortisoar •Best Practices Service Advise customers on best practices as to how to deploy FortiSOAR in their SOC environment. Show them the general principles by offering demonstrations and guiding to relative best practice information. •Technical Support Help troubleshoot problems that arise as the product is used, be it data ingestion or playbook execution. If a bug is identified, work closely with QA and Development teams to resolve it. Job Responsibilities: •Provide direct technical web and telephone support •Troubleshoot FortiSOAR •Guide customer in assessment of what is needed to effectively use FortiSOAR using best practices based upon an understanding of their environment •Demonstrate product features and design principles •Provide input into the development and improvement of technical documentation •Reproduce customer environments using lab equipment and report bugs •Recommend alternative solutions or workarounds •Manage cases until case closure, taking the initiative to follow up internally as required to obtain changes or solutions needed to resolve the customer's issue •Provide knowledge transfer to peers Job Experience Required: •4+ years' experience in a security analyst, support or SOC role (or equivalent) •Experience interacting with APIs, particularly for automated ingestion of data and triggering responses. Familiar with the use of connectors to integrate with other products. •Strong troubleshooting and problem-solving skills •Previous experience providing technical support, preferably in network security / SOC environment •Comfortable working on and having strong understanding of Unix OS. Preferably Unix/Linux administration responsibilities (e.g., using YAML to update components) and troubleshooting (system files, processes, permissions). •In-depth experience with 1 or more SOAR or SIEM tools •Ability to automate cyber security processes through scripting and tools based upon repeatable workflows by designing playbooks •Know how to tune SOC tools to meet security objectives •Strong English skills both written and verbal. Experience in any of the following areas would be an asset: •SQL Database structure & queries •Python scripting using tools like Jinja •VM/Cloud Environments (preferably VMWare, AWS) •Fortinet product experience #GD #LI-JH1

DescriptionAs a FortiEDR Escalation Support Expert, you will be part of the top-notch technical support organization, working alongside our global exceptional team of professionals in Developing, QA, Security, and Product Support. You will be working as an integral part of the Support team, being the main link between Support and Product Development and developing and maintaining tools to accelerate customer ticket handling. This will involve a wide range of skills, including mentoring Support experts and reading log files/dump files/network traces/endpoint traces in order to track down field related product malfunctions, updating internal tools and writing internal and external Knowledge Base articles. You will be responsible for analyzing and resolving complex and challenging issues, and communicating the methods used to the Support team to help them build on their skills. Where bugs or product improvements are identified, you will be responsible for coordinating with the development organization and prioritizing the required work to ensure that the customers get their issues resolved in a timely manner. Ultimately, you will have a large part in driving the quality of FortiEDR product forward, either by yourself or by coordinating activities of different departments in the business unit. You will also be part of a team building and maintaining tools which allow the Support organization to analyze data and diagnose problems quickly and efficiently. This will require being able to read, write and edit scripts, primarily in Python and Bash. Updating these tools to work with new iterations of our product releases, ensuring the high standards of Support, and that the Support organization is able to carry out their tasks efficiently and accurately. Qualifications: • Demonstrable experience in a technical (CS related) field or B.Sc. • 5 years of experience in Technical Support/Escalation expert/IT-Ops role. • Proven hands-on experience and understanding of operating systems. • Good understanding of Shell scripting, Python scripting and/or scripting in another common language. At least one of: • Extended knowledge and experience with network protocol and structures. • Ability to work with several interfaces in parallel and matrix management skills. • Team player. • Excellent analytical and problem-solving skills with a strong sense of customer commitment. • High level of interpersonal skills. • Proven ability to influence without authority and drive results. Excellent English, both verbal and written. Preferred Qualifications: • GCP or AWS Certifications • Experience with Virtual and/or Cloud based Environments (such as VMWareESXi, or Hyper-V, GCP and AWS.) • Programming skills. #GD #LI-JH1

The Opportunity: WSPhas a new opportunity for aGeotechnical Field Technicianon apermanent basis within Barrie Ontario.This opportunity will allow you to develop your technical skills in the field with like-minded professionals in a leading global professional consulting firm. Why WSP? We value and are committed to upholding a culture of Inclusion and Belonging A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey. We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAreWSP What you can expect to do here: Providing technical services in a field and office environment; Providing technical assistance in materials related projects and tasks, including carrying out field and laboratory testing of various materials on construction sites, in-situ density testing and testing of concrete and asphalt materials; Performing construction site reconnaissance, inspections and observations; Carrying out fieldwork, directing field work operations for subsurface investigations including layout, supervising drill rigs and/or excavators, logging boreholes and test pits, site surveying to determine elevations at specific locations, sampling soil and groundwater, and preparing of detailed site sketches; Using specialized equipment and apparatus to prepare analyses, reports and/or technical drawings; Summarizing and analyzing findings from investigations and lab testing for report writing; and, Working with and providing support to other members of the group in assisting with other field and office activities as required. We'd love to hear from you if you have ... College Diploma in a Civil Engineering Technician / Technology or Construction Engineering Technician / Technology diploma program, preferably with a focus on Geotechnical Engineering; Previous experience working as a geotechnical technician is an asset; A vehicle with appropriate insurance coverage and hold a valid driver's license; Knowledge of drilling procedures. An ownership attitude, initiative, enthusiasm, a desire to continually learn and grow, a detail and quality focus, good judgement, a good work ethic, adaptability and good communication skills. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

The Opportunity: WSPhas a new opportunity for aGeotechnical Field Technicianon apermanent basis within Ontario.This opportunity will allow you to develop your technical skills in the field with like-minded professionals in a leading global professional consulting firm. Why WSP? We value and are committed to upholding a culture of Inclusion and Belonging A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey. We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAreWSP What you can expect to do here: Providing technical services in a field and office environment; Providing technical assistance in materials related projects and tasks, including carrying out field and laboratory testing of various materials on construction sites, in-situ density testing and testing of concrete and asphalt materials; Performing construction site reconnaissance, inspections and observations; Carrying out fieldwork, directing field work operations for subsurface investigations including layout, supervising drill rigs and/or excavators, logging boreholes and test pits, site surveying to determine elevations at specific locations, sampling soil and groundwater, and preparing of detailed site sketches; Using specialized equipment and apparatus to prepare analyses, reports and/or technical drawings; Summarizing and analyzing findings from investigations and lab testing for report writing; and, Working with and providing support to other members of the group in assisting with other field and office activities as required. We'd love to hear from you if you have ... College Diploma in a Civil Engineering Technician / Technology or Construction Engineering Technician / Technology diploma program, preferably with a focus on Geotechnical Engineering; Previous experience working as a geotechnical technician is an asset; A vehicle with appropriate insurance coverage and hold a valid driver's license; Knowledge of drilling procedures. An ownership attitude, initiative, enthusiasm, a desire to continually learn and grow, a detail and quality focus, good judgement, a good work ethic, adaptability and good communication skills. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

Aviation Ground Fueling Technologies (AGFT) provides leading edge aviation fueling parts, systems and solutions across Canada. Headquartered in Edmonton, Alberta, AGFT has operations throughout Canada. Our vision is to provide an excellent quality of service to all customers in the Aviation Industry by focusing on Safety, Quality, Consistency and Customer Service.AGFT is committed to creating and sustaining an inclusive and diverse work environment, while upholding the principles of employment equity. Your participation in this important process is greatly appreciated. We encourage applicants to self‐identify as a member of one or more of the employment equity designated groups – Women, Aboriginal peoples, Persons with Disabilities and/or Members of Visible Minorities. The information collected will be used solely to carry out our obligations under the federal Employment Equity Act.Our Cambridge, Ontario location is seeking an experienced Petroleum Mechanic – Service Technician to support our diverse operations. This full-time position.Description:Reporting to the Eastern Regional Manager, the Petroleum Mechanic will ensure clients are provided with in-depth service, inspection and repairs based on the CSA B836-22. This position will work to maintain and develop business relationships through outstanding customer service.Responsibilities:Execute the expansion of the business by proactively pursuing business opportunities and selling products and services throughout the designated region.Maintain/service fueling systems and parts when required.Assist in designing, developing, and quoting aviation fueling services and or contracts.Provide advice, guidance, and direction as it relates to companies fueling parts, systems, and solutions operations.Manage supplier relationships and assist in obtaining new ones.Work with the Regional Manager to forge growth throughout the company.Assist in developing and executing business development strategies where required.Assist in overseeing and managing capital programs where required.Maintain a tidy and orderly work area exhibiting pride in work performance and contributing to a healthy and safe work environment.Ensure exceptional, courteous, and respectful customer service at all times.Comply with and participate in the Company’s Health & Safety and Quality programs and initiatives.Perform any other duties as required.Travel mainly throughout Ontario as well as Eastern Canada to various customer sites to perform service and inspections as needed.This position will require the individual to be away from home for extensive periods of time, and to be on call to service a 24/7.Part of the service we offer involves aviation fuel quality observation a strong scientific-chemical knowledge would be an asset.We are governed by CSA-B836, ATA-103 and JIG for Aviation Fuel Handling and Storage standards we do require your ability to comprehend, interpret and apply these standards when applicable. Qualifications:Completion of Technical or business degree preferred. Examples include: PM1 Petroleum Mechanic or Meter Proving Technician for Industry Canada.Previous working experience in the aviation industry an asset, with direct working knowledge of fuel systems.An understanding of fueling procedures, equipment, and parts is an asset.Highly developed understanding of industry regulations, standards, and best practices.Excellent time management, negotiation, and organizational skills.Must possess a valid driver’s license with a clean driver’s abstract.Effective attention to detail and a high degree of accuracy.Strong interpersonal and communication skills.Proficient with word processing and spreadsheets.Works well under pressure and has demonstrated success in meeting deadlines.Customer focused and service driven.Able to travel throughout Canada as required.Able to obtain Transport Canada RAIC pass if required.Professional, punctual, meticulous, and diligent.Able to work collaboratively as a productive member of the AGFT Team.Able to work independently alone while out in the field to diagnose, determine a resolution to resolve issues to a positive outcome. This individual is a versatile and resourceful problem-solver, with a wide range of skills across different areas.They excel in finding practical solutions in challenging situations, and are humble and collaborative, and focusing on solving problems effectively.Aviation Ground Fueling Technologies offers competitive compensation and a comprehensive benefits package, an incredible work environment, and career advancement opportunities.Please visit our web site at http://www.agftparts.ca for a complete description of our company and to view other career opportunities and to apply for this role.We thank all applicants for their interest in Aviation Ground Fueling Technologies; however, only candidates selected for interviews will be contacted.INDHP

OpportunityAre you an engineer looking to become a leader in your field? As an Electrical and Mechanical Engineering Officer in the Canadian Armed Forces (CAF), you’ll sharpen your skills to their finest point through unique conditions and changing environments. Overview Electrical and Mechanical Engineering Officers maintain and support all Army equipment and land-based equipment of the Royal Canadian Navy and the Royal Canadian Air Force. They are commissioned members of the Electrical and Mechanical Engineering Branch of the CAF.Electrical and Mechanical Engineering Officers lead the soldier technicians who keep equipment in top condition and work in every equipment life-cycle phase, from design, evaluation and acquisition, to in-service support, to eventual disposal. They use their specialized engineering knowledge to lead a team of highly skilled technicians in the Vehicle, Weapon, Electronic-Optronic and Materials occupations.To be eligible to apply to the CAF, you must:Be a Canadian citizen or permanent resident living in Canada;Be at least 18 years old (17 years old with parental consent), except:For the paid education programs you may be 16 years old (with parental consent);For the Primary Reserve you may be 16 years old (with parental consent) and must be enrolled as a full-time student;Have completed at least Grade 12 or Secondaire V in Quebec (some jobs need higher levels of education).Paid Education OptionsRegular Officer Training PlanSince Regular Force CAF officers are required to obtain a university degree, the CAF will pay successful recruits to complete a bachelor’s program in the Royal Military College system. Recruits will receive full-time salaries, including medical and dental benefits, and paid vacation time, in exchange for working in the CAF for a period of time. Typically, candidates enter the Canadian Military College system as officer cadets and they study subjects relevant to both their military and academic careers. In rare instances, based on the needs of the CAF, candidates may be approved to attend another Canadian university, determined on a case-by-case basis. If you want to apply for this program, you must apply to the CAF. It is highly recommended to apply to other Canadian universities of your choice should you not be accepted for the Regular Officer Training Plan.Work EnvironmentElectrical and Mechanical Engineering Officers are employed at bases and garrisons across Canada and deployed on operations around the world. In the field or on deployment, they may work outdoors.Electrical and Mechanical Engineering Officers are generally posted to a large workshop to start, where they lead a group of up to 30 technicians who maintain a wide range of equipment. Under the guidance and supervision of more senior officers, they make the technical, administrative and training decisions for their team.Basic Military Officer Qualification After enrolment, you attend Basic Training at the Canadian Forces Leadership and Recruit School in Saint-Jean-sur-Richelieu, Quebec, for 12 weeks. Topics covered include:General Military KnowledgeThe Principles of LeadershipRegulations and Customs of the ForcesBasic Weapons HandlingFirst AidOpportunities will also be provided to apply such newly acquired military skills in training exercises involving force protection, field training, navigation and leadership. A rigorous physical fitness program is a vital part of Basic Training to ensure all recruits maintain the CAF physical fitness standard; as a result, the training is physically demanding but achievable.Following Basic Training, second official language training may be offered to you. Training could take from two to nine months to complete depending on your ability in your second language.After Basic Training, Engineer Officers attend the Infantry School at the Combat Training Centre in Gagetown, New Brunswick. They build upon their previous training and develop the skills required of all Army officers, including more advanced weapons handling, field craft and section-level tactics. They also continue the rigorous fitness training and sports program. Electrical and Mechanical Engineering TrainingElectrical and Mechanical Engineering Officers then apply their engineering and field skills to military technology and maintenance operations. Through classroom instruction and practical work, they will learn topics like:Maintenance Engineering Requirements of Combat and Special-Purpose VehiclesLand Weapons, Electronic and Optronic SensorsInstrumentation and Communications SystemsSafe Handling and Storage of Petroleum Products and AmmunitionThroughout the final stages of training, Electrical and Mechanical Engineering Officers learn the tactical deployment of a Maintenance Company comprising about 200 soldier maintainers and 100 vehicles. They control and plan the workload of a maintenance organization and handle the unit-level personnel administration. Specialty TrainingElectrical and Mechanical Engineering Officers may be offered the opportunity to develop specialized skills through formal courses and on-the-job training for topics like:Ammunition Technical OfficerNuclear EngineeringGuided Weapons SystemsAvailable Advanced TrainingAs they progress in their career, Electrical and Mechanical Engineering Officers who demonstrate the required ability and potential may be offered advanced training. Available courses include Advanced Ammunition Engineering. Direct Entry Officer PlanIdeal candidates will already have a diploma. If you have a university or college diploma, the CAF will decide if your academic program matches the criteria for this job and may place you directly into any on-the-job training program that is required, following Basic Training. Basic Training is required before being assigned.Please note that, if successful in the application process, you will be entering service in either the Regular Force (full-time employment) or Primary Reserve Force (part-time employment) of the Canadian Armed Forces as a military member.• Regular Force: Upon completion of all required training, you will be assigned to your first base. While there is some flexibility with regards to postings (relocations), accommodations can’t always be made, and therefore, you can likely expect to move at some point in your career.• Primary Reserve Force: You will be joining the Primary Reserve Force through a specific Reserve unit. Outside of training, your chosen Reserve unit will be your workplace on a part time basis, and you will not be obligated to relocate to a different base. As part of the Primary Reserve Force, you typically work one night per week and some weekends with possibilities of full-time employment.To learn more about the various ways to join the Canadian Armed Forces, visit: https://forces.ca/en/how-to-join/#wjJoin the CAFTo learn more about becoming an Aerospace Telecommunications and Information Systems Technician, visit www.forces.ca, talk to a recruiter at a centre near you or call 1-800-856-8488.Explore over 100 different career opportunities at www.forces.ca/en/careers.

DescriptionUnder the supervision of the Supply Chain Manager, JTEKT Bearings Canada Inc. is currently seeking a Process Technician. Your main roles:The Process Technician is responsible for designing, developing and testing production machines, tools and equipment. He/she is also called upon to participate in various continuous improvement projects (SMED, 5S, Kaizen, etc.). The process technician's duties include:Supervising and monitoring improvement projects;Prepare cost and material estimates and work schedules;Developing process standard methods;Conduct problem solving in response to quality non-conformance and/or customer complaint/concern.Participate in the design and layout of the cell;Actively participate in continuous improvement processes;Implement occupational health, safety and prevention plans and programs;Develops and interprets technical plans, drawings and specifications for various machines and parts;Collaborate with various service departments on process improvements;Initiate process changes (MOCRR) and follow-ups;Collect and compile operational data to measure the impact of improvements.Your profile:Proficient in problem solving tools;Good knowledge of continuous improvement concepts;College diploma in mechanical engineering, industrial engineering, manufacturing production or mechanical manufacturing OR a DEP with equivalent experience in an appropriate discipline;Bilingualism is an asset. Proficient in problem solving tools;Good knowledge of continuous improvement concepts;College diploma in mechanical engineering, industrial engineering, manufacturing production or mechanical manufacturing OR a DEP with equivalent experience in an appropriate discipline;Bilingualism is an asset.

Millwright certification an asset but not required.*Qualifications: 3 years' Field Service experience. Background in PLC and computer controls. Excellent troubleshooting capabilities with the ability to take logical approach to problem solving. Knowledge of CNC controls such as: Fanuc, Mitsubishi, Heidenhain, Siemens. Knowledge/experience maintaining fully automated equipment. Ability to use technical manuals and read mechanical and electrical drawings. Ability to use high precision tools. Computer literate. Available to work outside of regular business hours and perform on call support as required.Millwright certification is an asset.*Responsibilities: Install and commission new and used CNC machinery (Milling, Lathe and EDM). Troubleshoot hydraulic and pneumatic systems, gear box and bearings on all CNC equipment. Perform basic electrical trouble-shooting.Plan and assist in the implementation of a rigorous, preventative maintenance program as well as a predictive maintenance program to minimize machine downtime.

We are currently seeking an Environment Technician to join our team in Montreal. As a multidisciplinary environmental engineering consulting firm established since 2009, we stand out for our comprehensive service offering and distinctive client experience. Our experts support various clients in real estate, finance, insurance, and petroleum, industrial, and commercial sectors by providing dedicated assistance in realizing their projects. Responsibilities of this role include: Implementing and supervising environmental characterization work (sampling of soils, groundwater, and/or residual materials). Supervising environmental remediation work. Supervising and/or assisting the foreman during dismantling of petroleum equipment. Collaborating with and overseeing subcontractors' work and conducting site monitoring. Conducting groundwater or effluent quality monitoring campaigns. Conducting survey work (chaining, leveling), as needed. Writing borehole reports, daily reports, or any other field documents for project managers. Participating in geological work (geotechnical, material control). In this role, you will have the opportunity to showcase your strengths, including: College or university degree in environmental science, geology, civil engineering, or related field. Minimum of 3 years of relevant experience in the role. Relevant experience in environmental sampling. ASP Construction card. Valid Class 5 driver's license for travel to clients and our various business locations. Excellent communication skills, both oral and written. Great adaptability to different situations. Enjoy finding innovative and practical solutions to problems. Team spirit and transparency. Rigor, structure, and high level of autonomy. Attention to health and safety. Inclusions of the Nvira Adventure 360 Package: Cell phone package reimbursement. Annual allowance in the Nvira Boutique. Flexible and hybrid work schedule. Additional days off during the holiday season. Possibility of finishing at noon on Fridays. 6 flexible days off. Telemedicine service and Employee Assistance Program (EAP). Comprehensive RRSP and DPSP programs. And much more! If you see yourself in this role and would like to be part of the Nvira Adventure, send us your application now!

English Text To Follow Avec plus de 18 000 employés dans le monde, l'organisation Microsoft Customer Experience & Success (CE&S) est responsable de la stratégie, de la conception et de la mise en œuvre de l'expérience client de bout en bout de Microsoft. Venez rejoindre CE&S et nous aider à construire un avenir où les clients viennent à nous non seulement parce que nous fournissons des produits et services de pointe, mais aussi parce que nous fournissons une expérience client différenciée et connectée.   Au sein de CE&S, l'organisation de service et de support à la clientèle (CSS) renforce la confiance de chaque personne et organisation en offrant une expérience de support transparente. En CSS, nous aidons les clients et les partenaires à résoudre leurs problèmes rapidement, à prévenir les problèmes futurs et  démontrer de nouvelles façons de tirer le meilleur parti de leur investissement Microsoft.  Applications & Infrastructure - le groupe le plus important et qui est en mode de croissance la plus rapide en CSS - fournit aux clients commerciaux de Microsoft une expertise technique opportune pour relever leurs défis critiques et les aider à faire progresser des solutions mondiales, inter-infonuagique qui permettent à leurs employés d'avancer et autonomisent le monde.  Dans l'équipe Service à la clientèle et support (CSS), nous recherchons des personnes passionnées par le succès client. En tant qu'expert(e) en support technique - Windows vous posséderez, dépannerez et résoudrez les problèmes techniques des clients. Cette opportunité vous permettra d'accélérer votre croissance de carrière en perfectionnant vos compétences en résolution de problèmes, en collaboration et en recherche, et en développant vos compétences techniques.  Ce rôle est flexible en ce que vous pouvez travailler jusqu'à 100% à partir de la maison.  La mission de Microsoft est de donner à chaque personne et à chaque organisation de la planète les moyens d'atteindre plus. En tant qu'employés, nous nous réunissons avec un état d'esprit de croissance, innovons pour responsabiliser les autres et collaborons pour atteindre nos objectifs communs. Chaque jour, nous nous appuyons sur nos valeurs de respect, d'intégrité et de responsabilité pour créer une culture d'inclusion où tout le monde peut s'épanouir au travail et au-delà.  With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment. Applications & Infrastructure - the largest and fastest growing group in CSS - provides Microsoft’s commercial customers with timely technical expertise to address their business-critical challenges and partners with them to advance global, cross-cloud solutions that enable their people and empower the world.In the Customer Service & Support (CSS) team we are looking for someone with a passion for delivering customer success. As a Technical Support Expert - Windows you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency.This role is flexible in that you can work up to 100% from home.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Individual Contributor

The Mechanical Field Service Technician is a highly motivated professional working in the BID Group Service Division. As a key member of the technical team, you will be involved primarily in the servicing, maintaining and fine tuning of the state-of-the-art BID Group’s line of sawmill and planermill equipment. The ability to travel extensively to client’s sites and maintain a close working relationship with team members is a must in this role. We empower our people to do their very best and create an environment that will encourage new ideas.ESSENTIAL DUTIES AND RESPONSIBILITIESAdhere to and promote company safety standards.Ensure customer satisfaction with system.Carry-out scheduled service visits.Complete preventative maintenance following checklists and train clients on systemFine tune highly integrated scanning systems for customer specific needs.Provide remote & over-the-phone troubleshooting service in support of our call center.Extensive travel within North America.Complete timely & thorough service reports, timecards, expense reports, etc.Communicating with vendors, internal contacts and customersSKILLS AND QUALIFICATIONSHave a diploma, degree or trade qualification in the electronics field or the equivalent experienceElectronics/hardware troubleshooting and problem-solving skills on industrial equipmentHardware and software application knowledgeAbility to travel to mill locations in North AmericaStrong communication skills and customer orientedCapability of working under-pressureExperience working in an industrial environment is an assetKnowledge of lumber industry and/or lumber grading ticket is an assetIf you are interested in working with us, please send your resume today!What we offer:Travelling required job on 13-8 rotation.Guaranteed minimum (8 hours / day in 13 / 8 rotation).13th day: $4 / hour bonus.Automatic weekend overtime.Competitive wage.No relocation necessary.Will consider third-year millwright apprentices.

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment. Applications & Infrastructure - the largest and fastest growing group in CSS - provides Microsoft’s commercial customers with timely technical expertise to address their business-critical challenges and partners with them to advance global, cross-cloud solutions that enable their people and empower the world.In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Cybersecurity Engineer you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency.Cloud Focus: These customers and products are our future even if they cannibalize our presentCloud Speed: Cloud products change much faster than on-premises products, so readiness requires a new mentalityCloud Ownership: We own the switches, the drives, the servers, and the service code – we should be able to fix anything that happensOne Microsoft: Support boundaries are (almost) obsolete in the cloud, so let’s not use them to negatively impact the Cloud ExperienceCloud Evangelism: The Cloud is new and can seem scary, so we need to encourage customer and engineers to adopt itThis role is flexible in that you can work up to 100% from home within the Vancouver area. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.   Individual Contributor

Are you recognized for your versatility and ingenuity, and looking for a job? Look no further! We're currently looking for our new colleague to join our access and parking division as a Service Technician - Electrotechnician.You'll be joining our roadside team covering the greater Montreal area for a full-time, daytime position from Monday to Friday, with a paid on-call rotation 24/7.The service technician will be responsible for answering service calls to resolve various problems related to the start-up of computer software and automation problems with existing equipment, as well as performing the maintenance required to keep electronic equipment running smoothly, mainly related to the physical security of the building.About av-tech :av-tech is a globatech subsidiary with over 350 employees working in more than 700 buildings throughout Quebec, and can meet all the needs inherent in building management (refrigeration, plumbing, electricity, building mechanics, commercial kitchens, etc.).What your role on our team will be like:Set up and/or update network architecture and install and configure applications;Perform preventive and corrective maintenance on various equipment (IT, physical security and parking barriers, access control equipment, surveillance cameras, automatic pay stations, etc.);Maintain your truck's inventory;Maintenance of electronic and mechanical equipment;Diagnose breakdowns and operating problems and carry out the necessary repairs;Ensure quality customer service;Any other related tasks deemed necessary for the job.What we're looking for in our new colleague :DEC in electromechanics, telecommunications, electronics or recognized equivalent;2 years' experience in similar tasks in general preventive and corrective maintenance in the field is considered an asset;Customer service oriented;Team player and enjoy working with the public;Must not have any legal impediments related to the job (mandatory);Resourceful and versatile;Enjoy being on the road.The advantages of working for our group :Role with responsibilities and autonomy;Group insurance and telemedicine;Group RRSP with employer contribution;Employee assistance program;Personal company car;Smartphone, tools and uniforms provided;A dynamic and collaborative work environment;The opportunity to develop and build a career in a company that continues to grow;Several recognition programs;Free parking;Activities organized by our social club;And much more!If you recognize yourself in this description, contact us today, because YOU are the person we're looking for!Please send your CV to the following e-mail address: [email protected], indicating the career opportunity you are interested in and the desired region for which you are applying.Contact: Witney JoubertTelephone: 514-493-1162 ext. 5287Thank you for your interest in this opportunity. Please note, however, that only those candidates selected for further consideration will be contacted.N.B. The masculine gender is used only to lighten the text.

Job DescriptionThe Service Technician is responsible for repairing and reconditioning equipment in the profit center and/or customer locations. Responsible for installation of equipment for customer accounts and is responsible for diagnostics of mechanical, electrical, and plumbing problems and takes corrective action. Provides customer assistance in resolving customer questions, problems, or complaints regarding equipment.Job Responsibilities• Calls on customers as assigned by Service Manager or General Manager to investigate operating difficulties of equipment. Diagnoses problems and figures out reasons and the nature of correction. • Makes repairs or adjustments to equipment to return the equipment in working order. • Cleans and maintains equipment on location including exchanging decanters and cleaning brewers. • Documentation including verification of the closing calls, invoice completion, asset verification and any required customer documentation • Repairs and refurbishes equipment; maintain spare parts levels. • Ability to accurately collect work completed in company provided mobile device. • Maintains a good working relationship and liaison with customers to maintain a positive image of the company and product. • Perform scheduled and unscheduled service activities including emergency service calls, preventative maintenance, surveys, and installations. • Maintains service area and vehicle in a clean and organized condition. Follows company guidelines on safety and operates vehicle in a safe manner. • Completes weekly Driver Report and follows guidelines in the Fleet Manual. • Follows all safety standards and policies set by manufacturers and company. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.Qualifications• High School Diploma or GED required • Solid understanding in repairing small electrical appliances. • Must be willing to learn how to connect equipment to water sources, add additional lines and drainage when vital. • Must be willing to learn how to work with copper, braided and pex lines. This skill is normally developed through six months to one year of experience in the equipment service operations or through vocational training. • The ability to read and write in English is required. • Must also possess effective communication and customer service skills. • Incumbent must have an acceptable driving record and a qualified driver's license. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking & standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).EducationAbout AramarkOur Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .Salary: . Date posted: 04/12/2024 10:25 AM

Process Technician Traineeships - Yarwun Refinery Great opportunity to gain skills for a new career and qualifications, no previous experience required, full training and support provided Balanced Work-Life Rhythm: Our lifestyle-friendly roster provides a harmonious balance between career and home life ensuring you spend more time with your loved ones and doing the things outside of work, that matter most to you. Join our friendly teams, who look after each other because your safety and wellbeing are always our priority Where we're all welcome We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome - they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us who we are. At Rio Tinto, we particularly welcome and encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds. We acknowledge that all people are different and believe that our differences are our strength. The diversity of skills, life experiences and perspectives within our team enhances our way of working and our ability to achieve success together.About the roleWe're looking for people who reside in the Gladstone region to join us as Trainee Process Technicians, starting in July 2024. During this a 24-month contract you will work towards gaining a Certificate III in Process Operations, which will set you up for a successful career. Based in the beautiful coastal town of Gladstone, you will be working at our Yarwun Refinery on a lifestyle friendly roster working 12-hour shifts on a 5 on, 4 off roster (most roles involve nightshift, we can talk about what works for you).In addition to paying competitively and providing great benefits packages, we want you to live the lifestyle that is right for you and your family. And because of our size and scale, there are many opportunities to learn, grow and do more than you ever thought possible.Every hour of every shift, your safety and wellbeing is our number one priority. We do the work only if it is safe, and we invest to make sure every member of the team has the quality tools they need to do their job.Supported by your Leaders, Crew and Training Team, you will learn to:Assist in day to day operation of the refinery.Conduct routine inspections and tasks in your areas to maintain equipment in operational condition.Conduct operational activities including start-up, monitoring and shut down of equipment.Participate actively in safety interactions and improvementsUpon successful completion of this 24-month Traineeship, a Certificate III Process Plant Operations will be awarded along with the opportunity to progress into a permanent Process Technician position.What you'll bring A commitment to the safety of yourself and your teamRespect for others and an all-inclusive mindsetAbility to communicate with your team and leadersA willingness to learn new thingsAbility to undertake physical work in a hot industrial environmentIf you are excited about the role and think you have what it takes but your skill set doesn't align 100% we still want to hear from you. We are committed to promoting diversity within Rio Tinto and as a special measure to we strongly encourage women to apply.What we offerBe recognised for your contribution, your thinking and your hard work, and go home knowing you've helped the world progress. A work environment where safety is always the number one priorityA competitive base salary reflective of your skills and experience with annual incentive programComprehensive medical benefits including subsidised private health insurance for employees and immediate familyCompany provided insurance cover Attractive share ownership planExtensive salary sacrifice & salary packaging optionsCareer development & education assistance to further your technical or leadership ambitionsOngoing access to family-friendly health and medical wellbeing supportLeave for all of life's reasons (vacation/annual, paid parental, sick leave, cultural leave)To better suit different family needs, our paid parental leave approach gives all parents the option to take 18 weeks of paid leave after a new child arrives - at a time that suits them Exclusive employee discounts including hotel stays, banking, accommodation, cars, retail and moreAbout Rio TintoRio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive. We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs - striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can't do it on our own, so we're focused on creating partnerships to solve problems, create win-win and meet opportunities. Where you'll be workingWith production beginning in 2004 at our Yarwun alumina refinery, located approximately 10 kilometres north-west of Gladstone in Central Queensland, today the operation produces more than three million tonnes of alumina per year.Around 700 people support the operation, with an additional 350 contractors on site each year as part of scheduled maintenance shutdown activities. Thanks to its 'Industry 4.0' focus, Yarwun is also a leader in trialing new technologies to improve operations on site, including 3D printing, robotics and drones in confined spaces, and is home to Rio Tinto's innovative Queensland Research and Development Centre (QRDC).Along with Boyne Smelters Limited and Queensland Alumina Limited, our Yarwun Operation supports the local community in a wide range of initiatives through Here for Gladstone.Salary: . Date posted: 04/16/2024 07:12 AM

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.Be part of a competent and dynamic team within a recognized company offering multiple career opportunities.Prevost, a member of the Volvo Group, is currently looking for an effective and independent Service Technician (Night Shift) – Richmond to fill a vacant position within his current team.WHAT IS EXPECTED:The Service Technician (Night Shift) – Richmond has a key role in the Volvo Group | Prevost Division in order to perform skilled mechanical work in the repair and maintenance of coaches. Responsibilities may include trouble-shooting repair needs which are difficult to identify and independently completing repair projects.YOUR ADVANTAGES :Complete benefits planStimulating work environment in constant motionPermanent positionNight Shift, from Monday to Thursday, 1:30 PM to Midnight WHAT YOU NEED : Qualified mechanical experienceBe go to person in areas of expertise (Electrical, HVAC, Slide Out, Pneumatics & Body Repair)Assists customers over the phone with technical issues and/or questionsTruck and Coach License "310T" or Red Seal certification is neededClass B commercial driver's license with a passenger endorsement;EPA certification for the handling of refrigerant. Apply NOW!Personal information collected by Prevost (Prevost) pursuant to this job offer shall be processed in accordance with Prevost’s Privacy Policy https://jobs.prevostcar.com/en/privacy-policy/. By submitting your application, you consent to your personal information being processed in the manner described in our Privacy Policy. If you have any questions regarding our personal information processing practices or if you disagree with the way your personal information will be processed, please contact our person in charge of the protection of personal information at [email protected] If you do not agree with your personal information being processed in the manner described in our Privacy Policy, we will be unable to process your application. 

The Opportunity: WSPhas a new opportunity for aGeotechnical Field Technicianon apermanent basis within Ontario.This opportunity will allow you to develop your technical skills in the field with like-minded professionals in a leading global professional consulting firm. Why WSP? We value and are committed to upholding a culture of Inclusion and Belonging A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey. We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAreWSP What you can expect to do here: Providing technical services in a field and office environment; Providing technical assistance in materials related projects and tasks, including carrying out field and laboratory testing of various materials on construction sites, in-situ density testing and testing of concrete and asphalt materials; Performing construction site reconnaissance, inspections and observations; Carrying out fieldwork, directing field work operations for subsurface investigations including layout, supervising drill rigs and/or excavators, logging boreholes and test pits, site surveying to determine elevations at specific locations, sampling soil and groundwater, and preparing of detailed site sketches; Using specialized equipment and apparatus to prepare analyses, reports and/or technical drawings; Summarizing and analyzing findings from investigations and lab testing for report writing; and, Working with and providing support to other members of the group in assisting with other field and office activities as required. We'd love to hear from you if you have: College Diploma in a Civil Engineering Technician / Technology or Construction Engineering Technician / Technology diploma program, preferably with a focus on Geotechnical Engineering; Previous experience working as a geotechnical technician is an asset; A vehicle with appropriate insurance coverage and hold a valid driver's license; Knowledge of drilling procedures. An ownership attitude, initiative, enthusiasm, a desire to continually learn and grow, a detail and quality focus, good judgement, a good work ethic, adaptability and good communication skills. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment. Applications & Infrastructure - the largest and fastest growing group in CSS - provides Microsoft’s commercial customers with timely technical expertise to address their business-critical challenges and partners with them to advance global, cross-cloud solutions that enable their people and empower the world.In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Cybersecurity Engineer you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency. Cloud Traits:Cloud Focus: These customers and products are our future even if they cannibalize our presentCloud Speed: Cloud products change much faster than on-premises products, so readiness requires a new mentalityCloud Ownership: We own the switches, the drives, the servers, and the service code – we should be able to fix anything that happensOne Microsoft: Support boundaries are (almost) obsolete in the cloud, so let’s not use them to negatively impact the Cloud ExperienceCloud Evangelism: The Cloud is new and can seem scary, so we need to encourage customer and engineers to adopt itThis role is flexible in that you can work up to 100% from home within the Vancouver area.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Individual Contributor

The Mechanical Field Service Technician is a highly motivated professional working in the BID Group Service Division. As a key member of the technical team, you will be involved primarily in the servicing, maintaining and fine tuning of the state-of-the-art BID Group’s line of sawmill and planermill equipment. The ability to travel extensively to client’s sites and maintain a close working relationship with team members is a must in this role. We empower our people to do their very best and create an environment that will encourage new ideas.ESSENTIAL DUTIES AND RESPONSIBILITIESAdhere to and promote company safety standards.Ensure customer satisfaction with system.Carry-out scheduled service visits.Complete preventative maintenance following checklists and train clients on systemFine tune highly integrated scanning systems for customer specific needs.Provide remote & over-the-phone troubleshooting service in support of our call center.Extensive travel within North America.Complete timely & thorough service reports, timecards, expense reports, etc.Communicating with vendors, internal contacts and customersSKILLS AND QUALIFICATIONSHave a diploma, degree or trade qualification in the electronics field or the equivalent experienceElectronics/hardware troubleshooting and problem-solving skills on industrial equipmentHardware and software application knowledgeAbility to travel to mill locations in North AmericaStrong communication skills and customer orientedCapability of working under-pressureExperience working in an industrial environment is an assetKnowledge of lumber industry and/or lumber grading ticket is an assetIf you are interested in working with us, please send your resume today!What we offer:Travelling required job on 13-8 rotation.Guaranteed minimum (8 hours / day in 13 / 8 rotation).13th day: $4 / hour bonus.Automatic weekend overtime.Competitive wage.No relocation necessary.Will consider third-year millwright apprentices.

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. About the SAP Internship Experience Program The SAP Internship Experience Program is SAP's global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. Three reasons to intern at SAP Culture of collaboration:meet with mentors, make new friends across the globe and create a thriving personal network. Project-driven experience:gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables. Gain visibility:with SAP Internship Experience Program in your title, you'll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips. What you'll do Position Title:SAP iXp Intern - Technical Support, Support Associate for SAP MDG Location: Toronto Expected Start Date: July 2024 Internship Duration: 8 months Experience what a day in a life of an SAP iXp intern looks like: You get know business processes and transactions in the area of SAP Master Data Governance applications in On-Premise & Cloud environments Engaging with customers by utilizing real-time channels like SAP Expert Chat and tools to support them in this area Analyzing cases, perform in-depth troubleshooting to identify and solve complex technical and business issues Collaboration with fellow support colleagues and other internal organizations to provide superior customer service What you bring We're looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning. Required Excellent English communication skills (written and oral) Excellent diagnostic and technical analysis skills Ability to work in teams of multicultural nature Growth Mindset Fast learner with IT affinity Ability to assess, plan and troubleshoot while collecting information about the customer issue At least one of the following subject matter knowledge is desired Databases (SAP HANA, Oracle, DB2, SQL Server, SQL Anywhere, ASE, MySQL, etc.) Operating systems (Windows Server, Linux, AIX, etc.) Object-oriented programming (Java, C++, ABAP, etc.) and programming logic SAP Products & Solutions (SAP NetWeaver, SAP Business Suite, etc.) Meet your team We are a Global Team located across regions in Toronto (Canada), Dublin (Ireland), Budapest (Hungary) & Dalian(China) and work as ONE team. We are highly skilled, collaborative, professional and fun to work with. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the hourly base salary rate range applicable for the posted role. The targeted range for this position is 18.00 - 35.00 CAD. The actual amount to be offered to the successful candidates will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. SAP offers limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms. A summary of benefits and eligibility requirements can be found by clicking this link: www.SAPNorthAmericaBenefits.com Requisition ID: 393721 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern | Additional Locations: #LI-Hybrid Requisition ID: 393721 Posted Date: Apr 23, 2024 Work Area: Information Technology Career Status: Student Employment Type: Intern Expected Travel: 0 - 10% Location: Toronto, ON, CA, M5K 1B7