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111976 - Clinical Nurse Specialist, Mental Health Substance Use
Vancouver Coastal Health, Vancouver, BC
Clinical Nurse Specialist, Mental Health Substance Use Job ID 2023-111976 City Vancouver Work Location 520 West 6th Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Nursing Salary Grade 09 Min Hourly CAD $52.61/Hr. Max Hourly CAD $75.62/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $52.61/Hr. - CAD $75.62/Hr. Job Summary Come work as a Clinical Nurse Specialist with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Clinical Nurse Specialist to join the Mental Health & Substance Use team at 520 West 6th Avenue. Apply today to join our team! As a Clinical Nurse Specialist, Mental Health Substance Use with Vancouver Coastal Health you will:Be responsible for providing leadership and direction in the delivery of nursing care and the formulation of organizational policies relevant to such care.Work within the organization’s leadership framework to foster, facilitate and achieve the highest standards of service delivery and leads in the planning, development and implementation of clinical policies and programs designed for improving patient/client care.Provide expert advice and consultation in the areas of nursing, resource planning, program and health system improvement, research and professional development to support quality and utilization initiatives.Continuously evaluate practice and contribute to the ongoing organizational development of practice knowledge by evaluating research and developing frameworks and strategies to facilitate the implementation of best practices.Function as clinical leader in VC Mental Health & Substance Use and advances nursing practice in the area of this specialty through the use of advanced practice and evidence based research.Work closely with Professional Practice leaders and acts as a liaison between various hospitals and/or community programs to facilitate integration of care across the continuum and reports on professional nursing practice matters.Provide leadership and expert consultation to team members and other health care staff, patients/clients and families/significant others.Work collaboratively with Program Managers, Medical Directors, Clinical Educators, Nurse Clinicians, staff nurses, and others members of the interdisciplinary team to pro-actively move nursing practice forward at the regional, provincial, and national levels. Qualifications Education & ExperienceMasters degree in Nursing; plus current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).A minimum of five (5) year’s recent related experience working in a health care setting with a focus in Mental Health Substance Use and in a progressive leadership role.Canadian Nurses Association certification in Mental Health Substance Use or membership in related provincial, national and/or international professional association(s) Mental Health Substance Use preferred.Knowledge & AbilitiesEffectively collaborates to build relationships that promote the achievement of cooperative goals and contribute to an atmosphere of trust and mutual respect.Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with trauma informed, cuturally safe approach to equity, diversity and indigenous culturally safety.Professionally consults to enable the successful sharing of expertise with caregivers, patients/clients, families/significant others, other members of the public, and colleagues.Proficiently provides and vigilantly evaluates education/orientation on complex advanced practices and abilities to ensure skills levels are acquired or maintained by team members to meet overall practice and care standards.Utilizes expert acute clinical evaluation skills to assess needs of the patient/client and their families/significant others.Skillfully, and in consultation with academic institutions and professional bodies, identifies/develops discipline specific standards for teaching and education.Collaboratively leads in the identification, planning and implementation of ongoing activities to support research initiatives.Effectively leads and directs staff by providing a work environment that fosters motivation and respectful relationships, and enables decision-making.Exhibits advanced verbal, written, and technological communication and presentation skills when disseminating information/advice and/or promoting the use of research findings.Applies knowledge of a wide range of cross-cultural and diversity issues within a health care environment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
94840 - Community Care Assistant (Community Health Worker) - CHA 2
Vancouver Coastal Health, Vancouver, BC
Community Care Assistant (Community Health Worker) - CHA 2 Job ID 2023-94840 City Vancouver Work Location Robert & Lily Lee Family CHC Department Low Barrier Home Support Services Home Worksite 71 - Vancouver Home Support Labour Agreement Community Subsector Union 307 - Community BCGEU (40 Hr) Position Type Casual Job Status Casual FTE 0.00 Standard Hours / Week 0.01 Job Category Community Health Services Salary Grade 21 Min Hourly CAD $27.92/Hr. Max Hourly CAD $29.60/Hr. Shift Times 0700-1300, 1700-2100, Weekends Days Off Rotating Position Start Date As soon as possible Salary The salary range for this position is CAD $27.92/Hr. - CAD $29.60/Hr. Job Summary Come work as a Community Care Assistant with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Community Health Worker to join the Home Support Team in Vancouver, BC. Apply today to join our team! As a Community Care Assistant at Vancouver Coastal Health you will:Works under the direction works under the direction of the Supervisor/Coordinator/Manager or delegate to provide home support services to clients.Assists clients with varied levels of care, observes, and reports significant changes in the client’s presentation.Collaborates with the health care team, clients and their caregivers to maximize independence with activities of daily living (ADLs) and instrumental activities of daily living (IADLs).Motivates, encourages, and involves clients in their care.Provides input and feedback in the care planning process to the health care team. Qualifications Education & ExperienceGraduation from a recognized Health Care Assistant Program.Current/Active Registration with BC Community Health Worker and Care Aide Registry.Experience interacting with persons with dementia, geriatric and/or palliative population will be an asset.Must have Valid BC Driver’s license and access to a vehicle, as local area travel may be required unless specified in the posting.Knowledge & AbilitiesBasic knowledge of client-centered care and promoting independence.Demonstrates correct use of body-mechanics and knowledge of injury prevention.Knowledge and ability to operate mechanical lifts, following safe work procedures.Knowledge in workplace violence prevention including personal safety techniques.Knowledge of patient centered care with people with dementia.Demonstrated ability to practice from a harm reduction approach.Basic technology literacy and ability to operate a computerized client care information system and cellular phone.Demonstrates proficiency in verbal, nonverbal, and written skills through a variety of communication methods (e.g. paper and/or electronic chart, telephone and in-person).Basic knowledge of self-care and motivational support.Demonstrated ability to apply culturally safe and competent care, including when working with Indigenous peoples.Ability to organize workload priorities within a team environment.Ability to take direction from the health care team and clients.Ability to perform home management skills (e.g. vacuuming, sweeping, preparing meals, etc.).Ability to motivate clients and encourage progression through therapeutic goals.Ability to respond effectively and appropriate in a workplace setting.Physical ability to carry out the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
116489 - Community Care Assistant (Community Health Worker)- Cantonese/Mandarin
Vancouver Coastal Health, Vancouver, BC
Community Care Assistant (Community Health Worker)- Cantonese/Mandarin Job ID 2024-116489 City Vancouver Work Location Home Support Van - West Team Department Home Support Home Worksite 71 - Vancouver Home Support Labour Agreement Community Subsector Union 307 - Community BCGEU (40 Hr) Position Type Casual Job Status Casual FTE 0.00 Standard Hours / Week 0.01 Job Category Community Health Services Salary Grade 21 Min Hourly CAD $27.92/Hr. Max Hourly CAD $29.60/Hr. Shift Times Various Days Off Various Position Start Date As soon as possible Salary The salary range for this position is CAD $27.92/Hr. - CAD $29.60/Hr. Job Summary Come work as a Community Care Assistant with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Community Health Worker to join the Home Support Team in Vancouver, BC. Apply today to join our team! Community Health Workers are a core part of our communities as caregivers and make a significant impact on the quality of life of their clients and patients. We reimburse mileage between client visits, ferry travel cost (if applicable) and difference between “To and From work” and “Business” class insurance coverage. As a Community Care Assistant at Vancouver Coastal Health you will:Work under the direction of the Supervisor/Coordinator/Manager or delegate to provide home support services to clients.Assist clients with varied levels of care, observe, and report significant changes in the client’s presentation.Collaborate with the health care team, clients and their caregivers to maximize independence with activities of daily living (ADLs) and instrumental activities of daily living (IADLs).Motivate, encourage, and involve clients in their care.Provide input and feedback in the care planning process to the health care team. Qualifications Education & ExperienceGraduation from a recognized Health Care Assistant Program.Current/Active Registration with BC Community Health Worker and Care Aide Registry.Experience interacting with persons with dementia, geriatric and/or palliative population will be an asset.Must have Valid BC Driver’s license and access to a vehicle, as local area travel may be required unless specified in the posting.Proficiency in Mandarin or Cantonese is required. Knowledge & AbilitiesBasic knowledge of client-centered care and promoting independence.Demonstrates correct use of body-mechanics and knowledge of injury prevention.Knowledge and ability to operate mechanical lifts, following safe work procedures.Knowledge in workplace violence prevention including personal safety techniques.Knowledge of patient centered care with people with dementia.Demonstrated ability to practice from a harm reduction approach.Basic technology literacy and ability to operate a computerized client care information system and cellular phone.Demonstrates proficiency in verbal, nonverbal, and written skills through a variety of communication methods (e.g. paper and/or electronic chart, telephone and in-person).Basic knowledge of self-care and motivational support.Demonstrated ability to apply culturally safe and competent care, including when working with Indigenous peoples.Ability to organize workload priorities within a team environment.Ability to take direction from the health care team and clients.Ability to perform home management skills (e.g. vacuuming, sweeping, preparing meals, etc.).Ability to motivate clients and encourage progression through therapeutic goals.Ability to respond effectively and appropriate in a workplace setting.Physical ability to carry out the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
115906 - Community Care Assistant (Community Health Worker)-Whistler/Pemberton
Vancouver Coastal Health, Pemberton, BC
Community Care Assistant (Community Health Worker)-Whistler/Pemberton Job ID 2024-115906 City Pemberton Work Location Pemberton Health Centre Department Home Support, Pemberton Work Area Whistler/Pemberton Home Worksite 41 - Howe Sound Home Support Labour Agreement Community Subsector Union 307 - Community BCGEU (40 Hr) Position Type Casual Job Status Casual FTE 0.00 Standard Hours / Week 0.01 Job Category Community Health Services Salary Grade 21 Min Hourly CAD $27.92/Hr. Max Hourly CAD $29.60/Hr. Shift Times Various Days Off Various Position Start Date As soon as possible Salary The salary range for this position is CAD $27.92/Hr. - CAD $29.60/Hr. Job Summary Come work as a Community Care Assistant with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Community Health Worker to join the Home Support Team in Whistler/Pemberton, BC. Apply today to join our team! Community Health Workers are a core part of our communities as caregivers and make a significant impact on the quality of life of their clients and patients. We reimburse mileage between client visits, ferry travel cost (if applicable) and difference between “To and From work” and “Business” class insurance coverage. As a Community Care Assistant at Vancouver Coastal Health you will:Work under the direction of the Supervisor/Coordinator/Manager or delegate to provide home support services to clients.Assist clients with varied levels of care, observe, and report significant changes in the client’s presentation.Collaborate with the health care team, clients and their caregivers to maximize independence with activities of daily living (ADLs) and instrumental activities of daily living (IADLs).Motivate, encourage, and involve clients in their care.Provide input and feedback in the care planning process to the health care team. Qualifications Education & ExperienceGraduation from a recognized Health Care Assistant Program.Current/Active Registration with BC Community Health Worker and Care Aide Registry.Experience interacting with persons with dementia, geriatric and/or palliative population will be an asset.Valid BC Drivers License. Local travel requires the use of a personal vehicle.Knowledge & AbilitiesBasic knowledge of client-centered care and promoting independence.Demonstrates correct use of body-mechanics and knowledge of injury prevention.Knowledge and ability to operate mechanical lifts, following safe work procedures.Knowledge in workplace violence prevention including personal safety techniques.Knowledge of patient centered care with people with dementia.Demonstrated ability to practice from a harm reduction approach.Basic technology literacy and ability to operate a computerized client care information system and cellular phone.Demonstrates proficiency in verbal, nonverbal, and written skills through a variety of communication methods (e.g. paper and/or electronic chart, telephone and in-person).Basic knowledge of self-care and motivational support.Demonstrated ability to apply culturally safe and competent care, including when working with Indigenous peoples.Ability to organize workload priorities within a team environment.Ability to take direction from the health care team and clients.Ability to perform home management skills (e.g. vacuuming, sweeping, preparing meals, etc.).Ability to motivate clients and encourage progression through therapeutic goals.Ability to respond effectively and appropriate in a workplace setting.Physical ability to carry out the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
115901 - Community Care Assistant (Community Health Worker)-Squamish
Vancouver Coastal Health, Squamish, BC
Community Care Assistant (Community Health Worker)-Squamish Job ID 2024-115901 City Squamish Work Location Home Support - Howe Sound Department Home Support, Squamish Work Area Squamish Home Worksite 41 - Howe Sound Home Support Labour Agreement Community Subsector Union 307 - Community BCGEU (40 Hr) Position Type Casual Job Status Casual FTE 0.00 Standard Hours / Week 0.01 Job Category Community Health Services Salary Grade 21 Min Hourly CAD $27.92/Hr. Max Hourly CAD $29.60/Hr. Shift Times Various Days Off Various Position Start Date As soon as possible Salary The salary range for this position is CAD $27.92/Hr. - CAD $29.60/Hr. Job Summary Come work as a Community Care Assistant with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Community Health Worker to join the Home Support Team in Squamish, BC. Apply today to join our team! Community Health Workers are a core part of our communities as caregivers and make a significant impact on the quality of life of their clients and patients. We reimburse mileage between client visits, ferry travel cost (if applicable) and difference between “To and From work” and “Business” class insurance coverage. As a Community Care Assistant at Vancouver Coastal Health you will:Work under the direction of the Supervisor/Coordinator/Manager or delegate to provide home support services to clients.Assist clients with varied levels of care, observe, and report significant changes in the client’s presentation.Collaborate with the health care team, clients and their caregivers to maximize independence with activities of daily living (ADLs) and instrumental activities of daily living (IADLs).Motivate, encourage, and involve clients in their care.Provide input and feedback in the care planning process to the health care team. Qualifications Education & ExperienceGraduation from a recognized Health Care Assistant Program.Current/Active Registration with BC Community Health Worker and Care Aide Registry.Experience interacting with persons with dementia, geriatric and/or palliative population will be an asset.Valid BC Drivers License. Local travel requires the use of a personal vehicle.Knowledge & AbilitiesBasic knowledge of client-centered care and promoting independence.Demonstrates correct use of body-mechanics and knowledge of injury prevention.Knowledge and ability to operate mechanical lifts, following safe work procedures.Knowledge in workplace violence prevention including personal safety techniques.Knowledge of patient centered care with people with dementia.Demonstrated ability to practice from a harm reduction approach.Basic technology literacy and ability to operate a computerized client care information system and cellular phone.Demonstrates proficiency in verbal, nonverbal, and written skills through a variety of communication methods (e.g. paper and/or electronic chart, telephone and in-person).Basic knowledge of self-care and motivational support.Demonstrated ability to apply culturally safe and competent care, including when working with Indigenous peoples.Ability to organize workload priorities within a team environment.Ability to take direction from the health care team and clients.Ability to perform home management skills (e.g. vacuuming, sweeping, preparing meals, etc.).Ability to motivate clients and encourage progression through therapeutic goals.Ability to respond effectively and appropriate in a workplace setting.Physical ability to carry out the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Manager, Portfolio Management Group
BMO Financial Group, Toronto, ON
Application Deadline: 05/02/2024 Address: 100 King Street West Job Family Group: Wealth Sales & Service Address: 100 King Street West The Portfolio Management Group (PMG) is responsible for supporting BMO Private Banking Canadas Investment Counselors (ICs) with the effective administration and implementation and monitoring of client investment accounts which are to be in line with BMO Private Investment Counsel (BPIC)s philosophy, strategies and mandates. Key Accountabilities 1. Portfolio Administration and Implementation 2. Leadership & Team Effectiveness 3. Project Management 4. Risk Management & Control ACCOUNTABILITIES 1. Portfolio Administration and Implementation Implement investment recommendations of the Investment Policy Committee and investment managers by generating orders and executing transactions in BPICs discretionary accounts. Support Investment Counsellors in the administration and management of client portfolios by generating orders and executing transactions upon request. Maintain low portfolio variability with established investment models to keep performance in line with internal benchmarks. Proactively review client accounts to ensure portfolios are managed in an efficient manner by utilizing portfolio management software capabilities while ensuring compliance with investment constraints. Proactively liaise with the trading desk to enhance synergies. 2. Practice Management and Team Effectiveness Establish and maintain positive relationships with Investment Counsellors and provide guidance to Investment Counsellors in the management of client portfolios. Coach, motivate, develop and provide counsel to Portfolio Associates and Portfolio Assistants in the resolution of complex issues. Provide insight and share expertise with team members and colleagues in regards to BPICs investment platform and products. Support a work environment that inspires innovation, creativity, collaboration, diversity and demonstrates a high tolerance and flexibility for change. Provide feedback and support to the Regional Directors of Investments. 3. Project Management Assist, as subject matter experts, with ad-hoc projects in support of BMO Private Wealth Canada initiatives. 4. Risk Management and Control Protect the Banks assets and clients by ensuring proper adherence to all aspects of First Principles, Our Code of Conduct, Ethics, and compliance policies and procedures relating to private client money management. Knowledge and Skills Knowledge Credentials and experience sufficient to achieve registration as Advising Representative with Provincial Securities Commissions is required (earned CFA Charter and has gained 12 months of relevant investment management experience in the 36-month period before applying for registration; or received the Canadian Investment Manager designation and has gained 48 months of relevant investment management experience, 12 months of which was gained in the 36-month period before applying for registration) University degree CFA Charter or Canadian Investment Manager designation Minimum of 5 years working experience in the investment and/or financial services industry either in a similar role or within the Private Wealth or Investment Management divisions. Skills Strong understanding of portfolio management principles and the regulatory environment. Ability to work in a fast-paced environment Excellent interpersonal, communication, relationship management and persuasion skills (verbal, listening and writing) Strong attention to detail and analytical skills as well as being organized and the ability to multi-task and take initiative Strong ability to work independently and as part of a team Strong understanding of financial markets, investment products and familiarity with taxation issues. Strong understanding of the regulatory environment Strong technical skills and exposure to portfolio management and trading (Charles River CRIMS and CRE) and book of record software (FIS Global Plus) is an asset. Strong computer skills: MS Office, MS Outlook, Bloomberg is an asset. Job Category: Individual Contributor / Collaborateur Compensation and Benefits: $68,000.00 - $126,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Manager Service Sales - North
Siemens, Gurugram, Any, India
We at Smart Infrastructure Division in Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. As the trusted partner for the development and extension of an efficient and reliable power infrastructure that industry and the portfolio they need.JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE.This job is based out of Gurgaon, IndiaKnowledge Requirement: IBMS Knowledge, Latest trends on IBMS industry, Having Market Knowledge on Competitors Installations and Products.Qualification and Experience:8-15 years of work experience in Sales /Service Sales /Service Execution preferably in IBMS or Automation Industry, Team Handling, IBMS Service and Sales experience, Strong Client Exposure, should have had direct responsibility of handling Service Sales/ Sales Numbers for a Region / TerritoryRole: Service Sales North - Order Intake , identifying opportunities from Own & Competitors Systems and devising Modernization solutions and offerings leveraging Siemens Solutions and Portfolio, Conversion of Warranty to Service Agreement and Service Agreement Renewals, Identifying opportunities for Extension and add on Service Projects. Working on own installed base to increase installed base Penetration rate. Working on sales strategies in North India Market to promote the IBMS offering from SiemensWE'VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU?We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow.Salary: . Date posted: 04/17/2024 09:19 PM
120054 - Community Care Assistant (Community Health Worker)-Cantonese/Mandarin
Vancouver Coastal Health, Vancouver, BC
Community Care Assistant (Community Health Worker)-Cantonese/Mandarin Job ID 2024-120054 City Vancouver Work Location Home Support Van - West Team Department Home Support Work Area Language Service Team Supplementary Job Title Cantonese/Mandarin Home Worksite 71 - Vancouver Home Support Labour Agreement Community Subsector Union 307 - Community BCGEU (40 Hr) Position Type Baseline Job Status Regular Part-Time FTE 0.75 Standard Hours / Week 30.00 Job Category Community Health Services Salary Grade 21 Min Hourly CAD $27.92/Hr. Max Hourly CAD $29.60/Hr. Shift Times Thursday to Monday: 2:30pm to 9pm Days Off Tuesday, Wednesday Position Start Date As soon as possible Salary The salary range for this position is CAD $27.92/Hr. - CAD $29.60/Hr. Job Summary Come work as a Community Care Assistant with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Community Health Worker to join the Home Support Team in Vancouver, BC. Apply today to join our team! Community Health Workers are a core part of our communities as caregivers and make a significant impact on the quality of life of their clients and patients. We reimburse mileage between client visits, ferry travel cost (if applicable) and difference between “To and From work” and “Business” class insurance coverage. As a Community Care Assistant at Vancouver Coastal Health you will:Work under the direction of the Supervisor/Coordinator/Manager or delegate to provide home support services to clients.Assist clients with varied levels of care, observe, and report significant changes in the client’s presentation.Collaborate with the health care team, clients and their caregivers to maximize independence with activities of daily living (ADLs) and instrumental activities of daily living (IADLs).Motivate, encourage, and involve clients in their care.Provide input and feedback in the care planning process to the health care team. Qualifications Education & ExperienceGraduation from a recognized Health Care Assistant Program.Current/Active Registration with BC Community Health Worker and Care Aide Registry.Experience interacting with persons with dementia, geriatric and/or palliative population will be an asset.Must have Valid BC Driver’s license and access to a vehicle, as local area travel may be required unless specified in the posting.Proficient in Cantonese and/or Mandarin languageKnowledge, Skills & AbilitiesBasic knowledge of client-centered care and promoting independence.Demonstrates correct use of body-mechanics and knowledge of injury prevention.Knowledge and ability to operate mechanical lifts, following safe work procedures.Knowledge in workplace violence prevention including personal safety techniques.Knowledge of patient centered care with people with dementia.Demonstrated ability to practice from a harm reduction approach.Basic technology literacy and ability to operate a computerized client care information system and cellular phone.Demonstrates proficiency in verbal, nonverbal, and written skills through a variety of communication methods (e.g. paper and/or electronic chart, telephone and in-person).Basic knowledge of self-care and motivational support.Demonstrated ability to apply culturally safe and competent care, including when working with Indigenous peoples.Ability to organize workload priorities within a team environment.Ability to take direction from the health care team and clients.Ability to perform home management skills (e.g. vacuuming, sweeping, preparing meals, etc.).Ability to motivate clients and encourage progression through therapeutic goals.Ability to respond effectively and appropriate in a workplace setting.Physical ability to carry out the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
HR Manager - Scw'exmx Child + Family Services Society
Harbour West Consulting, Merritt, BC
Organizational ProfileScw’exmx Child and Family Services Society (SCFSS) is a delegated Indigenous Child and Family Services Agency working collaboratively to facilitate opportunities for children, families, and communities to achieve their full potential and realize a healthy quality of life through the expression of ancestral beliefs, values and teachings. SCFSS is family-centered and guided by nłeʔkepmx and syilx traditional knowledge and principles. SCFSS serves and is guided by five bands (Coldwater, Lower Nicola Indian Band, Nooaitch, Shackan and Upper Nicola Band) as well as the Urban Indigenous population of the Nicola Valley.About the RoleReporting to the Executive Director, the Human Resources Manager is responsible for planning, developing, implementing, and evaluating employee relations and human resources policies, programs, and practices. The HR Manager performs HR duties on a professional level, and works closely with all levels of staff and community to support the organization. The HR Manager’s core duties include recruitment, hiring, orientation and onboarding, training and development administration, performance evaluations, administration of performance management, inclusion of retention and succession planning, and human resource file maintenance.This is an excellent opportunity for an experienced human resource generalist with experience across all facets of human resources. The preferred candidate will have a bachelor’s degree in human resources, business administration, or related field and be a Certified Professional in Human Resources (CPHR). The preferred candidate will have a minimum of five (5) years related experience including two years in an HR Generalist role in a not-for-profit organization or agency. This position requires excellent communication, interpersonal and leadership skills with the ability to work across teams to set goals, resolve issues, and support decision making.The annual salary range for this role is: $86,000 - $122,000, with potential for experienced candidates and supplemented by a competitive total compensation package. A hybrid/flexible work from home arrangement may be considered, noting hours of work are non-standard and connected to the organization, services, and communities’ needs.Contact DetailsShould you be interested in learning more about this unique opportunity with Scw’exmx Child and Family Services Society, please contact Harbour West Consulting at 604-998-4032 or forward your resume, a letter of introduction and the names and contact information for three references, in confidence, to [email protected].
SPO MH 27 - Associate Team Leader, Child & Youth Mental Health
BC Public Service, Cranbrook, BC
Posting Title SPO MH 27 - Associate Team Leader, Child & Youth Mental Health Position Classification Social Prog Off (CYMH) R27 Union GEU Work Options Hybrid Location Burnaby, BC V3J 1N3 CACampbell River, BC V9W 6Y7 CACoquitlam, BC V3K 7B9 CACranbrook, BC V1C 7G5 CADuncan, BC V9L 6B1 CAKelowna, BC V1Z 2S9 CAMultiple Locations, BC CA (Primary)Nanaimo, BC V9T 6L8 CANelson, BC V1L 6K1 CAPort Moody, BC V3H 5C9 CAPrince George, BC V2N4P7 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CAWilliams Lake, BC V2G 5M1 CASalary Range $88,152.35 - $100,665.31 annually which includes a 3 Grid Temporary Market Adjustment* Close Date 4/21/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Children & Family Development Ministry Branch / Division Maples/CCU Job Summary Have a hands-on role in helping children and youth in your communityThe Maples Adolescent Treatment Centre is a program of Provincial Services Division of the Ministry of Children and Family Development. The Maples is a designated provincial mental health facility providing on-site, community, outreach and ancillary services to collaboratively support youth, families and communities. Job Requirements: Masters Degree in Social Work (Clinical Specialty), Educational Counselling, Clinical Psychology, Child and Youth Care, or equivalent. Experience in the provision of mental health services to children, youth and their families Recent experience (within the last 1 year) leading child and youth mental health clinicians in a clinical capacity. 5 years of more of recent experience (within the last 7 years) in the provision of integrated mental health services of children, youth and families providing direct interventions and consultation around the trauma-based health services and functional behavioural interventions of children and youth. Preference may be given to applicants with 7 years or more recent experience (within the last 10 years). Recent facilitation experience (within the last 5 years) delivering both in -person and virtual presentations to a broad range of service providers, community members and Maples Adolescent Treatment Center inter-disciplinary teams in the areas of attachment, neurodevelopment, trauma, adverse childhood experiences, neurodiverse children and youth. Must possess and maintain a valid class 5 BC Driver's license with no restrictions or equivalent (i.e. from another Canadian Province).Preferences: Experience specifically supervising CYCCN Clinicians in a clinical capacity. Applicants with 7 years or more recent experience (within the last 10 years) in the provision of integrated mental health services of children, youth and families providing direct interventions and consultation around the trauma-based health services and functional behavioural interventions of children and youth. Certified as a Board Certified Behavioral Analyst (BCBA) for 3 years or more (within the last 5 years). Experience with analytical assessment and interventions with models such as Applied Behavioural Analysis (ABA), Organizational Behavioural Management, Behavioural Skills Training, the ability to conduct a Functional Behavioural Assessment, development of Positive Behaviour Support Plans. Experience facilitating presentations on trauma informed material to social workers, caregivers, educators, and other professionals involved in the care and treatment of complex children and youth. Applicants who self-identify as First Nations, Metis, or Inuit with the required combination of education and experience. Willingness statement: May be required to work evening/weekends. Exposure to regular travel in remote locations. May be required to use own vehicle on an expense account basis. Opportunity to work with families facing challenges which may occasionally involve exposure to unpleasant dealings with angry, abusive, or abused clients; exposure to hazards from frequently working around volatile parents and/or children in crisis. For questions regarding this position, please contact [email protected] .About this Position:Please refer to MyHR for more information on Temporary Market Adjustments .Flexible work options are available; this position may be able to work up to 2 days at home per week subject to an approved telework agreement.An eligibility list may be established for future permanent and / or temporary opportunities.Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply:Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete..Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information:CRC - A Criminal Record Check (CRC) will be required.CRRA -A Criminal Record Review Act Check (CRRA) will be required.The Hospital And Community (Health Care And Other Services) Covid-19 Vaccination Status Information And Preventive Measures Public Health Order defines vaccination requirements in health care locations and where public service staff interact with certain heath care locations. Among other possible measures, proof of vaccination will be required for positions that fall under this Public Health Order. Applicants with questions about vaccination requirements for specific positions should reach out to the hiring manager identified in the job posting.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Health Services, Social Services
Bilingual Associate, Investment Counsel Support (Montreal)
Manulife Financial Corporation, Montreal, QC
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe role is based in Montreal and includes a broad range of accountabilities centered on ensuring that the client experience delivered by Manulife Private Wealth meets the high standard that our business aspires to achieve. The Bilingual Associate Investment Counsel Support will be responsible for assisting Investment Counsellors in providing administration and sales support to MPW’s high net-worth clients. Success in this role requires excellent communication and organizational skills, attention to detail, and the discipline to take full ownership of tasks that may involve teamwork with individuals internal and external to the organization. The successful candidate will also provide direct client service experience and an opportunity to learn the operational processes and key regulatory accountabilities involved in delivering discretionary investment management to high-net-worth clients. Duties and Responsibilities:Collaborating with Investment Counselors to deliver a high level of personalized client service.Work directly with clients to complete necessary documentation to meet regulatory requirements ensuring all client accounts are compliant.Client account administration including responding to client queries and requests, setting up new accounts, processing transactions as well as client meeting preparation.Liaising with custodians and third parties to execute client requests in a timely manner; proactively escalating where necessary to ensure strict adherence to SLAs.Assist with client performance and tax reporting.Maintaining client data and performing data integrity checks for quality control.Provide back-up support to other team members as necessary. Qualifications:High Net Worth clients service experience - familiarity with the wealth management industry.Post-secondary education is preferred but relevant experience (minimum of 2 years) also has a lot of value.CIM designation or other industry license such as CFA, CFP preferred.Successful completion of CSC preferred.Solid computer skills - with the ability to teach us ways that we could do things more efficiently, or better use the programs we have.Superior client relationship management skills.A desire to learn and grow.Ability to communicate in English and French (verbal and written) required. What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us!Flexible work policies and work-life balance.Professional development and leadership opportunities. Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunity!We create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all partners and has a positive social and environmental impact The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationMontreal, QuebecSalary range is expected to be between$68,250.00 CAD - $113,750.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.