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Customer Service Reprensentative
BMO, Magog, QC
Application Deadline: 04/28/2024Address:498 rue Principale ouestDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:2Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Customer Service Reprensentative
BMO Financial Group, Magog, QC
Application Deadline: 04/28/2024 Address: 498 rue Principale ouest Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives. Identifies customer needs and initiates referrals to BMO colleagues. Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch. Welcomes customers warmly and meets their banking service and transactional needs with seamless execution. Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO. Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs. Contributes to meeting branch business results and the customer experience. Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU). Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements. Acts as a key member of a collaborative and versatile branch and market team. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice. Organizes work information to ensure accuracy and completeness. Takes the initiative to find creative approaches that make each customers experience feel personal. Looks for ways to contribute to the ongoing improvement of the overall branch customer experience. Contributes to business results and the overall experience delivered in the branch. May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts. Follows through on risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, and act in their best interest. Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with legal and regulatory requirements for the jurisdiction. Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements. Completes standardized tasks under supervision. Performs initial problem solving within given rules/limits & escalates when required. Broader work or accountabilities may be assigned as needed. Qualifications: No prior experience necessary; post-secondary degree or certification in related field of study is desirable. High-level knowledge of personal, commercial and partner offers, and how each can best serve customers individual needs. Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications. Highly skilled at helping people who dont find digital applications intuitive to gain confidence in how to use them and to understand their benefits. Projects a professional presence. Basic knowledge of specialized sales and business banking solutions to refer to specialists. Passionate commitment to helping customers. A focus on delivering a personal experience to customers. Resourceful self-starter with courage and confidence to approach customers. Readiness to collaborate and work in different capacities as part of a team. Strong interpersonal skills, including the ability to build rapport and connections with customers. An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment). This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits: $33,850.00 - $44,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Sample Management Specialist I
Syneos Health, Quebec City, QC
Description Sample Management Specialist I Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.• We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we’re able to create a place where everyone feels like they belong. Job responsibilities • Provide operational support related to management of reference materials and matrices. • Provide operational support related to the receipt, verification, inventory control, distribution, sending and disposition of study samples.• Prepare the samples for analysis.• Keep an inventory of supplies used to manage samples and order supplies when needed.• Assist with the maintenance, operation and support of sample storage equipment and the associate monitoring system.• Archive documents associated with the management of study samples.Qualifications What we’re looking for • High School diploma. • Entry level position, no experience required. • Excellent communication, presentation, interpersonal skills, both written and spoken. • Good demonstrated good computer skills (Microsoft Word, Excel and ability to employ sample-tracking software). • Experience working in a regulated environment will be considered an asset. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health Additional Information: Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
Medical Administrative Assistant | Medical Admin Support
Interior Health Authority, Kamloops, BC
Position SummaryInterior Health (IH) is hiring a permanent full time Medical Administrative Assistant (MAA) to join our IH Medical Administration Support team at the Royal Inland Hospital in Kamloops, B.C.Salary Range:Salary range for the position is $48,476 to $63,624. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.What we offer:• Competitive salary and an attractive remuneration package• Career Growth• Employer paid training/education• Employer paid vacation (per collective agreement)• Medical Service Plan• Employer paid insurance premiums • Extended Health & Dental coverage • Contribution to Municipal Pension Plan• Balanced lifestyleWhat will you work on?The Medical Administrative Assistant works in a team environment to provide confidential administrative support functions within the Chief of Staff office. The Medical Administrative Assistant maintains the integrity and confidentiality of all information flowing through and processed for the Chief of Staff (COS) office and performs routine administrative duties for the medical staff at the hospital. Responsibilities include coordinating and organizing workflow; determining priorities; composing confidential correspondence for signature; and designing and creating correspondence, documents, presentations, orientation packages, and spreadsheets.SOME TYPICAL DUTIES AND RESPONSIBILITIES INCLUDE:• Organizes schedules, books meetings, and arranges travel.• Prepares, monitors, and prioritizes correspondence.• Committee/Meeting support - takes care of the logistics and prepares agendas and minutes.• Maintains Quality Assurance files (disciplinary documentation) and liaises with the appropriate bodies as necessary.• Assists the Quality Improvement team with document coordination resulting from critical incident reviews.• Provides administrative support for the Regional Medical Advisory Committees (MAC), Local MACs, credentialing committee, departmental meetings, and semi-annual medical staff meetings.• Coordinates information flowing to and from the RMACs and LMACs to the Health Authority Medical Advisory Committee and the IH Board of Directors.• Assists medical staff with the location of policies, procedures, documents, and forms.• Disseminates information to medical staff from various stakeholders.• Provides local information/support to Physician Recruitment Service Partner and/or Recruitment Leader as requested.• Provides information on request to support the credentialing and privileging processes on-site.• Assists the Chief of Staff with ensuring appropriate processes have been followed for new physicians, locums, and medical learners providing services at the facility.• Liaises with physicians, Physician Compensation, the Executive Medical Director’s office, and the Ministry of Health regarding various rural programs and incentives (e.g., Rural Specialist Locum Program, Rural GP Locum Program, Rural Continuing Medical Education, NITAOP [Northern Isolation Travel Assistance Outreach Program] and other ministry-funded rural physician payment incentives) as applicable and required.• Performs other related duties as assigned. How will you create an impact?Joining our IH team will allow you to challenge yourself professionally while enjoying all the personal pursuits available to you within this fantastic community. How will we help you grow?We provide you with an orientation customized to meet your needs, and immediate support and access from excellent colleagues. You will have access to work in an interdisciplinary environment where patients are at the centre of care. We also offer continuous education opportunities. Reasons to Apply at Interior Health... What we can do for youWe offer a work environment conducive to growth and development of strong clinical skills and a work environment that supports and promotes psychological health & safety for all. We offer the opportunity to have a balanced lifestyle that allows you to maintain the quality of life you desire. Come live, work and play where others only vacation. Make a difference. Love your work. Apply today!QualficationsEducation, Training, and Experience:• Graduation from a relevant administrative or business support program.• Three to five years of experience in an administrative support position, including experience working with various computer software programs.**Cover letter is required.Skills and Abilities:• Ability to work independently.• Ability to type 50 wpm and set up letters, reports, etc. in a professional format.• Superior computer and technical skills are essential.• Proficient with computer software including MS Outlook, Word, Excel, and PowerPoint.• Ability to operate videoconferencing, teleconferencing, and related equipment.• Superior written and verbally communication abilities.• Ability to organize high volume workload and set priorities.• Demonstrated customer-focused approach.• Ability to develop effective relationships with IH staff at all levels, as well as with external agencies and physicians.• Demonstrated collaborative team approach with communication skills appropriate to handling complex relationships. • Ability to anticipate and respond to changing priorities and unforeseen challenges and opportunities.• Demonstrated ability to problem-solve effectively. • Ability to influence change and handle conflict.• Independent problem-solving and decision-making capabilities.• Physical ability to perform the duties of the position.“Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the B.C. Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).”
Engineering Program Manager
NetApp, Bangalore, Any, India
About NetApp We're forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can't do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it's in our DNA. We push limits and reward great ideas. What is your great idea? "At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEOJob SummaryCloud Volume engineering is R&D wing of Public Cloud Services Business unit responsible for building cloud integrated, fully managed, high performance scalable Cloud storage solution across Azure and GCP. If you love finding creative solutions to challenging problems, innovate and want to be part of a growing team building the true Cloud concepts for the biggest tech giants then we have this opportunity for you where you can make an impact and help your career advance together with NetApp Public Cloud Services. This Engineering Program Manager will own and manage the end-to-end program management of NetApp's key growth initiatives in the Cloud BU identified by the CEO and executive leadership team. This position will report directly to the Chief of Staff, Cloud Volume Engineering. Key responsibilities include working cross-functional with all stakeholders to identify and gain alignment around a set of deliverables and program milestones that lead to strategic solutions for Software as a Service in the Cloud Storage BU and NetApp as a company. Stakeholders could be internal to NetApp or external customers, vendors, and partners. The incumbent will lead the cross-functional team from concept, design, implementation to launch the product/service in the market while working within the guidelines and cadence defined by the program team.Job Requirements Own program management of key initiatives, delivery, and results Enable cooperation and alignment in the program across all roles and functions in multiple geos. Responsible for understanding and communicating current and future resource needs of program. Navigate through ambiguity and drive the team towards the common goals. Build deep and productive working relationships with senior-level business and shared services partners; challenging business assumptions and offering a point of view to assist in the decision-making process. Provide senior leaders updates regarding deployment progress, results, and feedback regarding program. Identify important issues and risks, recommend options and facilitate team decisions. Requires an understanding of stakeholder motivations, politics and impacts to the organization. Utilize effective project management, business process management, team building, and change achieve business results. Job Requirements 8+ years of work experience leading large and complex cross-functional engineering projects and product implementations. Ability to understand project and resource interdependencies within a program or portfolio. Excellent communication, problem-solving, and organizational skills with the ability to influence at all levels in a highly matrixed organization. Results-oriented: proven track record of taking initiative, work with minimal direction, to deliver results. Demonstrated ability to mitigate risks proactively, resolve issues, and escalate when appropriate. Fluent in Microsoft Office applications, JIRA, Confluence. Experience with Agile, a plus. Storage industry experience & PMP Certification is a plus. Experience with Agile, a plus. Storage industry experience & PMP Certification is a plus. Education Typically requires a minimum of 8-12 years of related experience. A Bachelor's or Master's degree in Computer Science or Engineering. Did you know... Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you. Why NetApp? In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future. If you run toward knowledge and problem-solving, join us.Salary: . Date posted: 03/26/2024 03:16 PM
Technician – English Customer Service
Canlak, Markham, ON
Canlak is a manufacturer of industrial wood coatings. We differentiate ourselves by the strength of our service and our customer-oriented corporate culture.We've been serving the kitchen, flooring and furniture industries for 40 years. We are a growing company, recognized as one of the largest privately held companies in Canada. We are a team of over 175 employees across North America.Benefits of working with us:A permanent full-time position;Work schedule: Monday to Friday 7:15 am -3:45 pm;A salary paid weekly;Eligible for group insurance after 3 months of continuous service;Group RRSP with employer contribution;Two floating days per year;A professional, dynamic, friendly and caring team.Employee duties and responsibilities :Working with the Customer Service Manager, the individual will be responsible for providing impeccable service to internal and external customers. His/her main tasks will be to:Take orders from customers;Respond to requests for information from internal and external customers;Follow up on orders and negotiate with the production department and customers;Manage the return of merchandise;Take care of price management as a team;Scanning documents from shipping, scanning all batch tickets and new formula entrys as well as filing such scans;Follow up on all batch deposits / new forms / cheques etc (once I have deposited them);Take care of stationery orders and other necessities for the company;Assist with data entry (batch ticket closing / new form entry);Any other related task. 3 to 5 years' experience as a customer service agent.3 to 5 years experience as a production or inventory assistant or similar experience will be considered.French and English, spoken and written because communications are in both languages.
Quality Assurance Coordinator/Controlled Substance Specialist
Equest, Delta, BC
Lynden International Logistics ULCis looking for an energetic and motivated individual to join our Quality Control Team! Our business continues to grow, and we are seeking an Quality Assurance Coordinator/Controlled Substances Specialist.We encourage our employees to grow and develop within the company and believe our diverse workforce contributes tremendously to our success. Lynden offers many benefits for full-time employees including: Medical, Dental and Vision Insurance; an Employee Assistance Program; and Retirement Plans. WORKING SCHEDULE: Monday to Friday, 8:30am - 4:30pm REPORTS TO: Director Regulatory Affairs & Quality Assurance POSITION DESCRIPTION: This position is required to monitor the overall status of the branch from a Quality perspective. Compliance to regulations, including cGMP's, will be maintained through the implementation of procedures and training, and regular inspections. Assists with the day to day operations of the Narcotic department DUTIES & RESPONSIBILITIES: Quality Assurance Coordinator Ensure all staff are trained in their respective job functions, including GMP training and maintain training records Write and revise standard operating procedures as necessary. Coordinate maintenance of procedure manuals at the branch. Conduct regular inspections of the facility and report the findings to the Distribution Manager and senior management. Respond to audits, develop action plans and provide follow-up to ensure actions are completed and documented. Provide feedback and assistance to Customer/Client questions and concerns. Initiation and completion of Deviation Reports and Change Controls Monitor the processes and systems within the branch to promote effective operation and procedural compliance. Ensure documentation is complete and accurate. Maintain relations with outside contractors/suppliers and monitor effectiveness of their services. Provide assistance with inventory reporting and lot control. Recalls - Working directly with the Client ensure product is both physically and systemically quarantined Supervise lot hold/release processes to ensure effective control and accurate documentation Investigate discrepancies and problems, and advise the appropriate individuals of the findings through effective reporting and follow-up. Maintain ongoing surveillance/reporting of temperature conditions within the different storage areas of the warehouse. Perform temperature alarm testing and security testing. Coordinate regular and emergency maintenance of equipment. Place product on "Short Dated Hold" as per Client Procedure Manuals and physically remove product from primary picking locations Coordinate disposition of product as per Clients requests and Lynden's Destruction agreement. Perform specific duties for inbound receipts as agreed upon in the Client Procedural Manuals. Develop proactive strategies for preventing possible future problems with systems or processes. Maintain communication with all levels of the branch by attending meetings with management and staff and provide input and training. On call 24 hours per day 7 days a week for emergencies. Cover for other QA coordinators' duties and perform other activities as assigned by Director of Regulatory Affairs & Quality Assurance QPIC Picking orders for shipment against verified legal signatures. Entering product receipts into inventory. Checking reports on a daily and monthly basis for accuracy. Sending appropriate reports to the Drug Control Unit. Checking and monitoring inventory levels for discrepancies and/or potential back orders. Authorizing and checking returns and entering them into inventory. Dealing with customer and client questions and/or concerns. Communicating with the appropriate Health Canada officials regarding regulatory affairs, loss-reporting. Maintaining the security of the overall caged area including the vaults. Checking orders and routing through agile system Co-ordinate narcotic destructions SKILLS/TRAINING REQUIRED: Strong knowledge of current regulatory requirements Superior familiarity with warehouse and office operations Effective problem solving skills High work standards Excellent verbal and written communication Excellent organizational and time management skills Ability to make decisions and recommendations EDUCATION REQUIRED: Minimum education required: B.Sc. degree or equivalent Minimum experience required: 3 - 4 years related work experience Plus 6 months on-the-job training OR equivalent combination of experience and education.
ILS Specialist I
Equest, North Vancouver, BC
The ILS Specialist I develops all required analysis in support of the Logistic Support Analysis (LSA) functions related to LSA Planning and Execution in support of the vessel project manager. The ILS Specialist is responsible for developing and delivering tasks to supply the vessel internal customer, who is the Project Manager. The ILS Specialist performs functions by partaking, delegating, and guiding the design, build, deliver and operations process of the products relevant to maintainability, reliability, testability and optimize life cycle costs through the definition of required resources to support the product.Note: This position is a 12-month limited term role with eligible benefits and 3 weeks' vacation. This position qualifies for an optional hybrid work schedule after 90 days of onsite work and onboarding. Employee will be subject to the terms of the Flexible Work Policy Agreement. What you'll doThe ILS Specialist will elaborate analysis of the following: Reliability: to perform a specific function and may be given as design reliability or operational reliability. Availability: ability to keep a functioning state in the given environment. Maintainability: be timely and easily maintained (including servicing, inspection and check, repair and / or modification). Configuration Management: Establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information throughout its life. Apply the maintenance planning process for the development of the maintenance concept. As conducted to evolve and establish requirements and tasks to be accomplished for achieving, restoring, and maintaining the operational capability for the life of the system. Prepare forecast plans for component requirements and associated maintenance activities in accordance with utilization data. Develop staggering of major components to ensure a smooth activity plan. Conduct execution of the Maintenance Plan to facilitate maintenance of the following Equipment / Systems per Vessel: storage, in Yard, construction, test and trials, and vessel delivery. Material Supply and Management: supply support encompassing all management actions, procedures, and techniques vital to settle requirements for acquisition of support items and spare parts. Packaging, Handling, Storage and Transportation: resources and procedures to ensure that all equipment and support items are preserved, packaged, packed, marked, handled, transported, and stored properly for short and long-term requirements. Support and Test Equipment: analysis to identify support and test equipment including all equipment, mobile and fixed, required to perform the support functions. System Performance Measurement: Implementing System Performance Measurement for trending analysis of maintenance activities. Develop and scope further action, complete with justification and communication. Review new Corrective Maintenance actions for completeness of data and accuracy of fault / cause code allocation and comprehensive identification of actions. Monitoring of aged Corrective Maintenance actions to closure, identifying and advancing actions / owners as the need arises. Identify specific product related Maintenance Failures and intensify findings to the Product Group. Supervise key product Maintenance Failures on a quarterly basis and review against baseline data. Support communication activities internally and to customers, suppliers, relevant industry groups and others as the need arises. Assist in the maintenance and revision of company processes and procedures relating to the functional areas of the business. Performing root cause analysis to identify what caused the failure. With cause of the failure resolved, implement, and verify corrective, or preventive actions, to prevent future occurrences of the failure. Follow schedule and budget. Participate and chair meetings and forums as well as development and support required. Control and achieve the desired quality for all deliveries and communication conducted. Review vendor documentation What you'll bring An Engineering degree (Electrical is desirable). Up to 2 years' experience. Proficient knowledge of MS Office products, especially Excel and PowerPoint. Intellectual curiosity, seeking opportunities to develop new skills. Strong analytical skills, both quantitative and qualitative. Strong attention to detail. Above average Microsoft Windows application experience, communications and interpersonal skills are required for this position. Knowledge of ILS Software considered a plus. Why you'll love working here This role provides you a very competitive salary in line with the successful candidate's experience. We also provide a best-in-class health and wellness benefits package for this position that includes such things as full health care (including unlimited physiotherapy), dental, vision, medical leave coverage, Personal Spending Account, and an Employee Family Assistance Program (EFAP) through Homewood Health. This position qualifies for an optional hybrid work schedule. Parking is included and to assist those that are using transit, we operate a complimentary shuttle bus Monday through Friday with various pick up and drop off points around North Vancouver. The estimated salary for this position is $72,000 - $88,000. In determining final salary, Seaspan considers many factors including the successful Candidate's skillset and experience as well as position location and internal equity. The final base salary offer will be at the Company's sole discretion and presented as part of a competitive total compensation package.#LI-LO1 #LI-HYBRID
ILS Specialist I - 12 Month Limited Term
Equest, North Vancouver, BC
The ILS Specialist I develops all required analysis in support of the Logistic Support Analysis (LSA) functions related to LSA Planning and Execution in support of the vessel project manager. The ILS Specialist is responsible for developing and delivering tasks to supply the vessel internal customer, who is the Project Manager. The ILS Specialist performs functions by partaking, delegating, and guiding the design, build, deliver and operations process of the products relevant to maintainability, reliability, testability and optimize life cycle costs through the definition of required resources to support the product.Note: This position is a 12-month limited term role with eligible benefits and 3 weeks' vacation. This position qualifies for an optional hybrid work schedule after 90 days of onsite work and onboarding. Employee will be subject to the terms of the Flexible Work Policy Agreement. What you'll doThe ILS Specialist will elaborate analysis of the following: Reliability: to perform a specific function and may be given as design reliability or operational reliability. Availability: ability to keep a functioning state in the given environment. Maintainability: be timely and easily maintained (including servicing, inspection and check, repair and / or modification). Configuration Management: Establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information throughout its life. Apply the maintenance planning process for the development of the maintenance concept. As conducted to evolve and establish requirements and tasks to be accomplished for achieving, restoring, and maintaining the operational capability for the life of the system. Prepare forecast plans for component requirements and associated maintenance activities in accordance with utilization data. Develop staggering of major components to ensure a smooth activity plan. Conduct execution of the Maintenance Plan to facilitate maintenance of the following Equipment / Systems per Vessel: storage, in Yard, construction, test and trials, and vessel delivery. Material Supply and Management: supply support encompassing all management actions, procedures, and techniques vital to settle requirements for acquisition of support items and spare parts. Packaging, Handling, Storage and Transportation: resources and procedures to ensure that all equipment and support items are preserved, packaged, packed, marked, handled, transported, and stored properly for short and long-term requirements. Support and Test Equipment: analysis to identify support and test equipment including all equipment, mobile and fixed, required to perform the support functions. System Performance Measurement: Implementing System Performance Measurement for trending analysis of maintenance activities. Develop and scope further action, complete with justification and communication. Review new Corrective Maintenance actions for completeness of data and accuracy of fault / cause code allocation and comprehensive identification of actions. Monitoring of aged Corrective Maintenance actions to closure, identifying and advancing actions / owners as the need arises. Identify specific product related Maintenance Failures and intensify findings to the Product Group. Supervise key product Maintenance Failures on a quarterly basis and review against baseline data. Support communication activities internally and to customers, suppliers, relevant industry groups and others as the need arises. Assist in the maintenance and revision of company processes and procedures relating to the functional areas of the business. Performing root cause analysis to identify what caused the failure. With cause of the failure resolved, implement, and verify corrective, or preventive actions, to prevent future occurrences of the failure. Follow schedule and budget. Participate and chair meetings and forums as well as development and support required. Control and achieve the desired quality for all deliveries and communication conducted. Review vendor documentation What you'll bring An Engineering degree (Electrical is desirable). Up to 2 years' experience. Proficient knowledge of MS Office products, especially Excel and PowerPoint. Intellectual curiosity, seeking opportunities to develop new skills. Strong analytical skills, both quantitative and qualitative. Strong attention to detail. Above average Microsoft Windows application experience, communications and interpersonal skills are required for this position. Knowledge of ILS Software considered a plus. Why you'll love working here This role provides you a very competitive salary in line with the successful candidate's experience. We also provide a best-in-class health and wellness benefits package for this position that includes such things as full health care (including unlimited physiotherapy), dental, vision, medical leave coverage, Personal Spending Account, and an Employee Family Assistance Program (EFAP) through Homewood Health. This position qualifies for an optional hybrid work schedule. Parking is included and to assist those that are using transit, we operate a complimentary shuttle bus Monday through Friday with various pick up and drop off points around North Vancouver. The estimated salary for this position is $72,000 - $88,000. In determining final salary, Seaspan considers many factors including the successful Candidate's skillset and experience as well as position location and internal equity. The final base salary offer will be at the Company's sole discretion and presented as part of a competitive total compensation package.#LI-LO1 #LI-HYBRID
Guest Service Associate - Front Office
Marriott International, Agra, Any, India
Job Number 24067733Job Category Rooms & Guest Services OperationsLocation Fairfield by Marriott Agra, 119/8 & 120/8, Ashok Cosmos Mall, Agra, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAssist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Cash guests' personal checks and traveler's checks. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests' service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/18/2024 03:08 PM
Cash - Customer service - Cash office
Loblaw Companies Ltd - Head Office, Port Elgin, ON
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well.At Your Independent Grocer, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hard working, enthusiastic and reliable people just like you.Why is this role important Our Cashiers connect with customers through delightful conversations and efficient transactions to create a memorable in-store shopping experience. What you’ll do Provide great customer serviceScan products and process customer transactions accuratelySupport in the delivery of company-directed promotions and programsHandle cash and credit card transactions Keep the register area neat and stocked with essential suppliesAssist customers with general inquiriesMaintain a positive environment in the storeWho you are A team player with good communication skillsAdaptable in a fast-paced work environmentResourceful and courteous when resolving inquiriesMotivated to learn new things and delivering great customer serviceExperience you bringGood news! No previous experience is required. We provide you with training to set you up for success!What you bring Flexibility to work a variety of hours which may include days, evenings, and weekendsAble to move 25lbs and remain in a stationary or standing position for entire shiftsOur commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our employees progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our employees, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Please Note:Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process. NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “Your Independent Grocer” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.
Guest Service Associate-Front Office
Marriott International, Hyderabad, Any, India
Job Number 24062540Job Category Rooms & Guest Services OperationsLocation Marriott Executive Apartments Hyderabad, Level 10 SLN Terminus Survey No 133, Hyderabad, Telangana, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWelcome to our familyAs a world-class leader in the travel industry, there's no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.The impact you'll makeNo matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.What you'll do Organize, confirm and process guest check-ins/ check-outs and adapt for any changes Secure payment, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift's staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Communicate any emergency, lost item or theft to proper security staff and/or authorities Keep contingency lists in case of emergency and communicate any necessary messages Perks you deserve We'll support you in and out of the workplace by offering: Team-spirited coworkers Encouraging leadership Support to live a life of wellbeing and happiness Opportunities to serve and give back to the community Discounts on hotel rooms, gift shop items, food and beverage Recognition programs What we're looking for A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.You're welcomed hereOur highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you're important to us. You'll make an impact in your role, and for that, you'll be appreciated and valued.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/09/2024 09:22 AM
WFH Customer Service/Data Entry (remote) - Urgent Position
Company Confidential, Edmonton, AB
The Customer Service / Data Entry Representative will provide a wide variety of administrative and staff support services for our claims cordination teamYou will primarily be doing data entry of claims information into our claims management systemsFollow up on missing information in order to process the claimReview invoices to ensure accuracyCompile reports from systems with claims informationBenefitsWe offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more
WFH Customer Service/Data Entry (remote) - Urgent Position 2
Company Confidential, Vancouver, BC
The Customer Service / Data Entry Representative will provide a wide variety of administrative and staff support services for our claims cordination teamYou will primarily be doing data entry of claims information into our claims management systemsFollow up on missing information in order to process the claimReview invoices to ensure accuracyCompile reports from systems with claims informationBenefitsWe offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more
Bilingual Customer Service Center Representative (English & French)
JYSK Canada, Coquitlam, BC
Job DescriptionAre you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?As one of world’s leading, and fastest-growing home furnishing retailers, we know what it takes to build a satisfying career.The Role:As a Bilingual Customer Service Center Representative (English & French), you are responsible for providing excellent service to all our customers. You will assist customers with sales, in-store pickups and returns as well as address customer issues and provide timely and appropriate solutions.What this role brings to you:The possibility of being part of a dynamic team and cultureThe opportunity to have a rewarding career with various prospects for career advancement across different functions and teamsA great benefit package for full-time colleagues (including medical, vision and dental)An amazing colleague discount on all JYSK products What you bring to the role:Able to maintain a positive attitude while working under pressureStrong problem-solving abilitiesAt least one year of experience in a customer service environmentHigh school diploma or equivalentIf this sounds like an opportunity for you, come join JYSK and experience it for yourself!JYSK Canada is proud to be an equal opportunity employer. We welcome and encourage all candidates to apply. Our company values diversity and is committed to creating an inclusive culture where Colleagues can fully develop and utilize their talents and strengths. We consider all applications on the basis of the position requirements, and we do so without regard to any unrelated factor and/or characteristic. Reasonable accommodations are available upon request for candidates taking part in all aspects of the hiring process. QualificationsCompensation: Generally, the hiring range for this position is $19.00 to $21.00 per hour. Job Location
Bilingual Customer Service Center Representative
JYSK Canada, Coquitlam, BC
Job DescriptionAre you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?As one of world's leading, and fastest-growing home furnishing retailers, we know what it takes to build a satisfying career.The Role:As a Bilingual Customer Service Center Representative (English & French), you are responsible for providing excellent service to all our customers. You will assist customers with sales, in-store pickups and returns as well as address customer issues and provide timely and appropriate solutions.What this role brings to you:The possibility of being part of a dynamic team and cultureThe opportunity to have a rewarding career with various prospects for career advancement across different functions and teamsA great benefit package for full-time colleagues (including medical, vision and dental)An amazing colleague discount on all JYSK products What you bring to the role:Able to maintain a positive attitude while working under pressureStrong problem-solving abilitiesAt least one year of experience in a customer service environmentHigh school diploma or equivalentIf this sounds like an opportunity for you, come join JYSK and experience it for yourself!JYSK Canada is proud to be an equal opportunity employer. We welcome and encourage all candidates to apply. Our company values diversity and is committed to creating an inclusive culture where Colleagues can fully develop and utilize their talents and strengths. We consider all applications on the basis of the position requirements, and we do so without regard to any unrelated factor and/or characteristic. Reasonable accommodations are available upon request for candidates taking part in all aspects of the hiring process.QualificationsCompensation: Generally, the hiring range for this position is $19.00 to $21.00 per hour.
Administrative Support Worker - RDP Support
Aramark, Red Deer, Alberta
Job DescriptionThe Administrative Support Worker is responsible for assisting management with administrative tasks including, but not limited to, ordering, data entry, filing, etc. The Administrative Support Worker will be required to work well with customers, visitors, and employees in a professional and cheerful manner. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needsJob Responsibilities• Responsible for performing administrative functions including distributing mail, ordering, and stocking supplies, answering phones, and greeting visitors • Assists unit management with clerical tasks in relation to accounting, payroll, receiving, and/or human resources including filing, data entry, record review and maintenance, etc. • Greets customers, clients, and employees; answers inquiries or directs calls where necessary • Maintain office memos and informative postings • Operate technology, systems, and software such as voicemail systems, copy/scanners, personal computers, and MS Office At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.Qualifications• Prior administrative experience preferred • The ideal candidate will have a solid understanding of Microsoft applications, including but not limited to: Outlook, Word, PowerPoint, and Excel • Demonstrates interpersonal and communication skills, both verbal and written • Demonstrates strong interpersonal skills, accuracy, and attention to detail • Requires frequent performance of repetitive motions with hands and/or armsEducationAbout AramarkOur Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .Salary: . Date posted: 04/12/2024 10:25 AM
Guest Services Associate - Front Office
Marriott International, Hyderabad, Any, India
Job Number 24065525Job Category Rooms & Guest Services OperationsLocation Hyderabad Marriott Hotel & Convention Centre, Tank Bund Road, Opposite Hussain Sagar Lake, Hyderabad, Andhra Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/14/2024 03:25 PM
Business Dev Rep - Canada, Amazon Key - Sales Operations
Amazon, Vancouver, Any
BASIC QUALIFICATIONS- 3+ years of business development, partnership management, or sourcing new business experience- 3+ years of developing, negotiating and executing business agreements experience- Experience with sales CRM tools such as Salesforce or similar software- Experience in setting up and managing a sales pipeline- History of goal attainment, teamwork, and willingness to roll up one's sleeves to get the job done- Bachelors degree or equivalent work experienceDESCRIPTIONCome join Amazon Key to help transform the delivery experience for customers with unprecedented quality, efficiency and scale. Each time a package is delivered by an Amazon associate, technology is at the scene, and behind the scene. Today, Amazon Key supports Amazon Logistics and our scope is expanding every day.The Amazon Key team is looking for an experienced Business Development Representative to build out our internal sales (ISAM) Canada footprint. This is a multifaceted role, requiring the ability to establish senior level relationships with the property management sector (PMCs, property owners, property managers, HOAs, and Stratas) as well as the services sector (real estate firms, commercial realtors). You will own and grow your own book of business and be responsible for execution of internal sales, scheduling with key install provider partners and POCs, and own these relationships end-to-end. This will include ensuring optimal customer experience from the Amazon Key installation with improved reliable customer deliveries and driver access for AMZL. You will be expected to support Operations' management of the day-to-day relationships with partners, while continuing to identify new channels and partners, for Amazon Key product distribution in Canada. This is a unique opportunity to play a key role in the rapidly growing Access-as-a-Service sector. The ISAM Partnership initiative is a highly visible program, and performance metrics will be tracked by senior leaders across a range of business verticals.Rejoignez Amazon Key for Business pour contribuer à transformer l'expérience de livraison des clients avec une qualité, une efficacité et une évolutivité sans précédent. Chaque fois qu'un colis est livré par un associé Amazon, la technologie est présente et en coulisses. Aujourd'hui, Key for Business soutient Amazon Logistics et notre champ d'action s'élargit chaque jour.L'équipe de Key for Business est à la recherche d'un représentant du développement commercial expérimenté pour développer notre empreinte commerciale interne (ISAM) au Canada. Il s'agit d'un rôle multiforme qui nécessite la capacité d'établir des relations de haut niveau avec le secteur de la gestion immobilière (PMC, propriétaires, gestionnaires immobiliers, HOA et Stratas) ainsi qu'avec le secteur des services (sociétés immobilières, agents immobiliers commerciaux). Vous serez propriétaire et développerez votre propre portefeuille d'activités et serez responsable de l'exécution des ventes internes, de la planification avec les principaux fournisseurs d'installation partenaires et POC, et serez responsable de ces relations de bout en bout. Il s'agira notamment de garantir une expérience client optimale grâce à l'installation de Key for Business avec une meilleure fiabilité des livraisons clients et un accès conducteur pour AMZL. Vous devrez soutenir la gestion des opérations aux relations quotidiennes avec les partenaires, tout en continuant à identifier de nouveaux canaux et partenaires pour la distribution des produits Key for Business au Canada. Il s'agit d'une occasion unique de jouer un rôle clé dans le secteur en pleine expansion de l'accès en tant que service. L'initiative ISAM Partnership est un programme très visible, et les indicateurs de performance seront suivis par les hauts dirigeants de divers secteurs d'activité.Key job responsibilitiesAbout the teamAmazon Key for Business is the multiunit arm of Amazon's secure delivery team. We enable 1-Click access to Amazon logistics' delivery drivers to customers doorsteps, improving the bottom line of our last mile operations and increasing Amazon's accountability and security for property owners/managers. The Business Development and Sales Operations team is a Las Vegas based group that provides strategic partnerships and go-to-market strategy to drive customer adoption.We are open to hiring candidates to work out of one of the following locations:Toronto, ON, CAN | Vancouver, BC, CANPREFERRED QUALIFICATIONS- Experience interpreting data and making business recommendations- Experience in online advertising or high-tech products/services- Experience influencing internal and external stakeholders- Good working knowledge of French and EnglishAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.The base salary for this position ranges from $83,700/year up to $139,700/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.Salary: . Date posted: 04/16/2024 09:04 AM
First Nations / Inuit / Métis - Associate, Customer Service BMO Virtual Connect
BMO Financial Group, Toronto, ON
Application Deadline: 06/29/2024 Address: VIRTUAL59 - HomeRes - ON - BMO Job Family Group: Retail Banking Sales & Service We invite all experienced and aspiring First Nations / Inuit / Mtis professionals to apply to roles featured on BMOs Indigenous Careers landing page, as well as all those on BMOs Career Page. Qualified First Nations / Inuit / Mtis applicants applying through these postings will be considered for open job vacancies, where they exist, or added to our Indigenous Talent Network and matched to other upcoming opportunities. This is part of BMOs ongoing commitment to Indigenous applicants. Our recruitment team will reach out to those selected for further consideration. Understands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on lending/credit strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups as needed. Integrates marketing promotions and programs into customer conversations when appropriate. Probes to understand customer needs and provides advice related to personal banking and lending strategies in the best interests of the customer. Escalates complex or unresolved customer situations to managers as required. Performs any required activities to ensure customers requests are accurately processed. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations in a professional manner. Collaborates with internal and external stakeholders in order to deliver on business objectives. Manages all transactional outcomes of customer calls or refers to appropriate internal business groups. Maintains the confidentiality of customer and Bank information. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions. Completes standardized tasks under supervision. Performs initial problem solving within given rules/limits & escalates when required. Broader work or accountabilities may be assigned as needed. Qualifications: High school diploma or equivalent work experience. Knowledge of personal banking products. Knowledge of competitive marketplace and trends in product offerings. Knowledge of contact centre operational processes and policies. Knowledge of call centre technology, processes and metrics. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment). Compensation and Benefits: $33,850.00 - $44,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.