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CLK 12R - Customer Service Assistant
BC Public Service, Victoria, BC
Posting Title CLK 12R - Customer Service Assistant Position Classification Clerk R12 Union GEU Work Options On-Site Location Victoria, BC V9B 6X2 CA (Primary)Salary Range $29.7809 - $33.6186 hourly Close Date 4/28/2024 Job Type Temporary (Auxiliary) Temporary End Date Ministry/Organization BC Public Service -> Citizens' Services Ministry Branch / Division Strategic Initiatives and People / Real Property Div Job Summary Bring your expertise in program planning and historyMINISTRY OVERVIEW Dedicated to making life better for British Columbians, the Ministry of Citizens' Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC , and delivers the digital face of government at www.gov.bc.ca . CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt, and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector. In addition, the ministry manages the Province's real estate assets, technology systems and equipment, and leverages procurement to increase business opportunities and create rewarding jobs that contribute to local economies and benefit individuals, families, and communities.A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best.BRANCH OVERVIEW The Strategic Initiatives and People (SIP) branch leads and champions the implementation of RPD's Leadership Framework, Strategic Planning Framework, and People Strategy. SIP is a centralized service that steers and supports RPD colleagues in strengthening strategic management. SIP Management Services is a central agency that leads or supports a variety of division-wide activities encompassing planning, special events or projects, corporate assignments, and policies and procedures.JOB OVERVIEW Customer Service Assistants support the St. Ann's Academy community rentals, to assist with the development of operational, systems and procedures for St. Ann's Academy, and to contribute to the administration of the St. Ann's Academy educational/interpretative programs.Job Requirements:• A degree, diploma or certification in history, museology, heritage management, business management, education or related field of study; OR • A combination of education and experience with an emphasis on heritage, public relations, or tourism. • A minimum of two years' related experience in program planning, development, and delivery, preferably in a heritage or related field. • Experience in public education, interpretation, or information. • Experience in building facility management • Basic administrative experience.Provisos/Willingness statements; • Must be willing and able to work shift work, including evenings, nights, and weekends. Upon mutual agreement and within operational requirements, work schedules may be flexible and there will be no guaranteed hours of work. • Must maintain an active/adequate level of physical fitness including the ability to climb stairs and lift to 20 lbs.For questions regarding this position, please contact [email protected] .About this Position: Currently there are three (3) part-time opportunities available in Victoria. This position has full time on-site requirements. An eligibility list may be established to fill future temporary and permanent vacancies across the Ministry of Citizens' Services Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services
CLK 09R - Service Management Assistant
BC Public Service, Victoria, BC
Posting Title CLK 09R - Service Management Assistant Position Classification Clerk R9 Union N/A Work Options Hybrid Location Victoria, BC V9B 6X2 CA (Primary)Salary Range $50,190.86 - $56,546.21 annually Close Date 4/29/2024 Job Type Regular Full Time Temporary End Date 12/31/2024 Ministry/Organization BC Public Service -> BC Public Service Agency Ministry Branch / Division HR Planning, Modernization and Corporate Services Division Job Summary Apply your excellent customer service and organizational skills in this unique administrative opportunityThe BC Public Service Agency (PSA) provides human resource management services and direction to provincial public service ministries and organizations in British Columbia. The PSA plays a lead role in advancing public service renewal by ensuring the BC Public Service attracts, retains, and develops the workforce government needs. The PSA supports the work of BC Public Service employees and managers by providing a wide range of human resources services.The Service Management Assistant provides a variety of office administrative, secretarial and IT support services for the Business Performance division, including providing liaison with branch offices based on general knowledge of various Public Services Agency regulations, policies, and procedures.Job Requirements: Secondary school graduation or equivalent. Extensive experience with Microsoft Office/Office 365 range of applications. Experience responding to enquiries from clients, by phone, e-mail, and/or in-person. Preference may be given to candidates with Valid Workers' Compensation Board (WCB) Occupational First Aid Level 1, 2 or 3. Preference may be given to candidates with experience providing customer support services in a fast-paced environment. Preference may be given to candidates with experience providing administrative support in an office setting. For questions regarding this position, please contact [email protected] .About this Position: Flexible work options are available; this position may be able to work up to 3 days at home per week subject to an approved telework agreement. This is a temporary opportunity for seven (7) months. A permanent appointment may result from this temporary appointment. An eligibility list may be established to fill future temporary and permanent vacancies. This temporary posting is not limited to the geographic area. Board and lodging and relocation expenses do not apply. This position is excluded from union membership. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.This is your opportunity to live in one of the most beautiful regions in British Columbia and work for the BC Public Service. We offer a healthy work/life balance, excellent benefits and much more .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services, Information Management/Information Technology
CLK 12R - Office and Projects Administrator
BC Public Service, Victoria, BC
Posting Title CLK 12R - Office and Projects Administrator Position Classification Clerk R12 Union GEU Work Options On-Site Location Victoria, BC V9B 6X2 CA (Primary)Salary Range $54,387.32 - $61,395.95 annually Close Date 5/20/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Ministry of Forests Ministry Branch / Division OCF Job Summary The next exciting step in your administrative careerThe Ministry of Forests (FOR) is the Province's land manager, responsible for stewardship of Provincial Crown land, cultural and natural resources. FOR is one of six ministries jointly responsible for managing the natural resource sector and balancing economic opportunities with environmental stewardship.The ministry's regional operations are structured in 23 districts within eight regions under the senior leadership of three geographically based Assistant Deputy Ministers and eight Regional Executive Directors.The position is accountable for the delivery, planning, development, and coordination of administrative support to the Assistant Deputy Minister's Office specifically providing direct administrative support for the divisional executive leadership team, and staff. The position provides administrative services to a large program area with multiple lines of business with differing needs in many locations across the province.This role requires sound judgement and excellent organizational abilities. If you are a motivated, results-oriented administrative professional wanting to gain valuable experience in a fast-paced, collaborative team environment, we look forward to receiving your application.A career with the Ministry of Forests offers an exceptional opportunity to undertake a variety of challenging and rewarding roles, while supporting a healthy work/life balance. Explore the opportunities and value working with our team can offer you: Why work for the Ministry of Forests .Job Requirements:Education and Experience Requirements Secondary school graduation or equivalent and one (1) year of related experience in an office environment; OR, Other combinations of education, experience and/or training may be considered. Related experience must include EACH of the following: Experience editing documents and communications for a work area. Experience using Microsoft suite of tools, including Outlook, Word, Excel, and PowerPoint. Experience coordinating travel for management staff. Experience with contractand budget administration. Experience providing administrative and financial support services for a group of staff. Experience multi-tasking, working in a fast-paced office environment and managing your own workload. Experience communicating with and advising staff from various levels. Preference may be given to applicants with one (1) or more of the following: Providing administrative support to senior management and/or in an executive office. Providing project assistance. For questions regarding this position, please contact [email protected] .About this Position: This position is located in Victoria An eligibility list may be established to fill future permanent vacancies Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services