Overview of salaries statistics of the profession "Construction Coordinator Assistant in "

Job Summary: You are an experienced Project Coordinator with a background in Pipeline Construction. This unique opportunity will see you playing a major part in the contracts management team. Apply today to join our Pipeline team!Essential ResponsibilitiesEnsure that project commitments are kept; while providing field continuity to design specifications and to commitments madeAdminister engineering communications procedures and maintain an interface with the Project team and all facets of technical charts or changesEnsure that a satisfactory as-built record of the work is being made and confirm that a consistent end product is being delivered between the spreadsDemonstrates leadership in health, safety and environmental protection on the project. Review submissions and attend meetings with regulatory authorities and provide technical interpretation when requiredEnsure that the level of workmanship meets or exceeds the engineering requirements of the Specifications and DrawingsEnsure that Activity Inspectors are alerted to and aware of important engineering requirements, in advance of the contractor starting construction on these featuresInspect and assist with the compilation of records for each test conducted to ensure it is conducted in accordance with applicable codesUpon completion of construction, interface with and provide necessary assistance to the group preparing the final as-built drawings, pipe records, and documentationProvide all necessary assistance to the Construction Manager in assessing the cost and schedule implications which may result from design changesQualifications5+ years related work experienceCompletion of post secondary engineering education in Construction, Mechanical Engineering or related disciplineDemonstrate an exceptional computer background including experience with MS Word and Excel and scheduling softwareExperience and familiarity with Pipeline construction methodology and practices is requiredAble to read, understand, and interpret engineering documentsExceptional communication skills, confident interacting with key contacts in verbal, written and electronic formCapable of responding to project stakeholder requests in typical situations and understands client needs and works to meet those needs by offering assistance and advice on standard practical issuesAbility to identify problems/issues and generates solutions and makes sound decisions using standard proceduresWork ConditionsRotation equivalent to 3&1 with Sundays offAdditional Information: Company DescriptionThe Ledcor Group of Companies is one of North America's most diversified construction companies. Ledcor is a company built on a rich history of long-standing project successes. But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!Employment EquityAt Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply.Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging. Date PostedAug 12, 2021 ., Valemount, BC, Canada

Job Summary: As a Project Coordinator, you will provide technical and administrative support, as well as assisting project managers with scheduling, reporting and compliance. Your experience in Telecommunications enables you to support project quality initiatives and reporting.Join our Technical Services team in Vancouver or Calgary today.Essential ResponsibilitiesDemonstrates and promotes a culture of health, safety and environmental protection on the project by taking an active role in the implementation of the Project Specific Safety Program (PSSP) to achieve compliance of Ledcor HS&E standards, applicable OH&S Acts, regulations and codesImplements, coordinates, and maintains Ledcor systems and procedures in accordance with project specifications and requirementsPerforms general administrative and recordkeeping functions to ensure project specific quality management information is readily available including the completion of required quality documentationEnsures subcontractor compliance with Inspection Test Plans, construction drawings and procedures, and other quality documents applicable to the work being performedManages project-related inquiries or escalations and provides appropriate responses in a timely mannerTracks project milestones ensuring deliverables are completed and meet project requirementsPrepares detailed analysis or review of aspects of the project as may be requiredAssist with gathering project requirements from various internal teamsOverall support of the operational mobilization processQualificationsTelecommunication experience is an assetFiber optic construction experience (both aerial and underground) is an asset2 to 4 years experience in a fast paced administrative or coordinator roleProven ability to understand construction administration and contract commercial termsStrong computer skills including MS ExcelStrong communication skills, confident interacting with key contacts at all levels in verbal, written and electronic formStrong analytical skills, attention to detail and logical problem solverAbility to maintain a high level of confidentiality and professionalismWork ConditionsSome travel will be required to site and/or office locations within CanadaAdditional Information: Company DescriptionLedcor Technical Services (LTS) designs, builds, and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair. But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!Employment EquityAt Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply.Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging. Date PostedAug 27, 2021 1067 West Cordova Street, Vancouver, BC, Canada

Senior Structural Steel Detailing Project Manager: Harvey 2537We are a premier construction modeling and detailing company, delivers high-profile projects with state-of-the-art technology, uncompromising detail and nano precision.With a global footprint spanning 4 continents and over 800 highly skilled staff, we are uniquely positioned to manage large-scale and labor intensive projects.We are currently recruiting for a Senior Steel Detailing Manager.Position Value Proposition:The Senior Steel Detailer is responsible for guiding a team of steel detailers and checkers to complete a designated area of work, in consultation with a Project Coordinator or Project Manager.The Senior Steel Detailer is ultimately accountable for owning and controlling a model and reports to the Operations ManagerQualificationsAutoCAD: 5 years plus (Preferred)Steel Detailing Project Management: 10 years plus (Preferred)Work Experience:Minimum of 10 years plus of relevant modeling experience, ideally inclusive of a 4 year cadetship, within the engineering/construction industry;Industry experience relevant to the office the construction modeller is based and/or the projects worked on e.g. commercial, resource;Extensive experience in relevant CAD Software.Core Responsibilities:Responsible for delivering the project to the company’s high-quality standards within set schedules and budget;Accountable for establishing a clear definition of scope of the project;Ensuring that there is full understanding of the scope and of what the expectations are of teams and individuals involved in the project;Responsible for tracking, monitoring, and measuring project schedule/budget and identifying any risks to schedule/budget achievement;In conjunction with the production manager, ensuring appropriate allocation of hours and resourcing for each team/project requirement;Responsible for ensuring that change orders are identified, documented, and submitted in a timely manner;Responsible for working with the Finance Team to ensure all invoices are submitted and paid on time and debtor’s days do not exceed expected thresholds. Elevating if necessary;Accountable for managing all stakeholders to develop and maintain strategies around quality, productivity and risk;Proactively managing customer expectations and resolving performance, scope, cost and schedule issues with the client as they arise in conjunction with other relevant parties;Responsible for providing support to the production teams in all aspects of a project.Additional Duties and ResponsibilitiesThis position description is not an exclusive or exhaustive list of all job responsibilities and functions that a person in this position may be asked to perform. Above statements describe the general nature and level of work being performed. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.Additional Duties and Responsibilities:This position description is not an exclusive or exhaustive list of all job responsibilities and functions that a person in this position may be asked to perform.Above statements describe the general nature and level of work being performed.Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company.Required qualifications (Knowledge, Skills, and Abilities) to perform essential function’s of this positionAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule form;Experienced in 3D detailing, specifically in a materials handling environment;Extensive knowledge and understanding of drafting techniques and familiarity with engineering terminology;Ability to identify issues problems and opportunities, make timely decisions, develop appropriate and innovative solutions, and ask for assistance if required.Core Competencies:Approachability – Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it.Decision Quality - Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.Functional/Technical Skills -Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.Intellectual Horsepower - Is bright and intelligent; deals with concepts and complexity comfortably; described as intellectually sharp, capable, and agile.Listening -Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.Perseverance -Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.Self-Knowledge -Knows personal strengths, weaknesses, opportunities, and limits; seeks feedback; gains insights from mistakes; is open to criticism; isn't defensive; is receptive to talking about shortcomings; looks forward to balanced (+'s and –'s) performance reviews and career discussions.Technical Learning - Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge—like Internet technology; does well in technical courses and seminars.Time Management -Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.Written Communications - Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.Education/Training:A diploma in civil and structural engineering, mechanical engineering, engineering (technical), or other equivalent (in relevant field);Advanced tertiary education is preferred: Advanced diploma in civil and structural engineering, mechanical engineering, engineering (technical), or other equivalent;Extensive relevant experience in lieu of formal education would be considered. Software & Technology:Relevant CAD software used by the Company and/or office where the construction modeler is based e.g. Tekla, AutoCad, ProSteel, StruCAD, Revit, AutoPLANT;Navisworks;Microsoft Office software (including Outlook, Word, Excel);Proprietary applications e.g. JMS.Work EnvironmentThis position is generally office based;Travel as required, including travel related to projects;Work may be required at a client work site from time to time;Working longer days including evenings and weekends may be required for this position.Benefits:Company eventsDental careDisability insuranceEmployee assistance programExtended health careFlextimeLife insuranceOn-site parkingPaid time offVision careWellness programThis is a fulltime positionSalary is open depending on experienceBenefits package available after 3 months

WSP has a new opportunity for a Environmental Construction Superintendent to join our Applied Solutions team on a variable with benefits basis.The construction site superintendent is responsible for coordinating all site activities and supervises all field personnel as required to complete the project on schedule and within budget. This includes supervising all sub-trades, suppliers and field personnel on the project site on a daily basis. The construction site supervisor is tasked with delivering the project scope of work safely, on time, and while monitoring costs associated with the activities. This position is also responsible for administering and enforcing all WSP health and safety policies and plans on-site.Some projects are in remote locations and may involve fly-in/fly-out on camp sites. Typically, you will work on rotations (2 weeks on/ 2 weeks off). Accommodation, meals and travel expenses will be covered by WSP if applicable. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSPWhat you can expect to do here: You will always ensure health and safety policies are followed at all sites and take WSP's Life-Saving rules to heart; Coordination and supervision of on-site construction activities, including health and safety, within the established budget and scheduling guidelines including daily cost control; Administering of construction contract, design, and specifications on site; Maintaining construction schedule of projects; Tracking costs associated with the work, review with project budget; Problem-solving site issues and minimizing associated construction delays; Communication with WSP project manager and project coordinator; Daily communication with contract administrator or client's representative; Daily planning of project tasks to ensure project work adheres to schedule; Administer subcontracts and PO's through daily communication with subcontractors, suppliers; Ensuring quality and accuracy of work performed/deliverable; Identifying potential cost savings and streamlined field methodologies; Ensuring project deliverables adhere to the drawings and specifications; Maintaining site security; Attending on-site project meetings; and, Other duties as assigned by the project manager, contracts manager or regional leader.What you'll bring to WSP: 5-7 years supervisory experience; Ability to manage resources and schedule; Effective communication skills and working with indigenous contractors Experience in earthworks and/or site remediation and/or civil work Experience in the management of Health and Safety and a demonstrated "Safety-First" focus attitude; Knowledge of Canadian construction safety laws and regulations, terms and conditions of contracts; Understanding of equipment resources and efficiency; Able to travel and extended working hours as required; This position will require travel to the Northwest Territories and work on a remote project site on a rotational basis.CompensationExpected Salary (all locations): $62,600 - $106,400WSP Canada is providing the compensation range that the company in good faith believes it will pay for this position based on the successful applicant's education, experience, knowledge, skills, abilities in addition to the specific geographic location.#56776 #WSP-EEAS-W WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

The Customer Service / Data Entry Representative will provide a wide variety of administrative and staff support services for our claims cordination teamYou will primarily be doing data entry of claims information into our claims management systemsFollow up on missing information in order to process the claimReview invoices to ensure accuracyCompile reports from systems with claims information

Overview As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city-and their careers-forward. Build a City. Build a Future at the City of Surrey. Employment Status Union - CUPE Local 402 - Regular Full-Time Scope This is a senior technical, administrative and supervisory position providing support and assistance to senior staff in administrative responsibilities, and performing complex technical work related to the completion of a variety of City engineering activities and projects in a relevant area of civil engineering. Responsibilities • Perform administrative and supervisory duties in project management, planning, coordinating, reporting, monitoring, policy interpretation, and cost control. • Assist senior staff in the selection and management of consultants providing engineering services and with the preparation, review and implementation of policies, procedures, capital work and maintenance programs. • Have thorough knowledge of construction and engineering practices, relevant design criteria, specifications, conditions of contract and tendering procedures as well as estimating and scheduling. • Work with internal staff and other City Departments and liaise with Consultants, Contractors, Utility Companies, and other agencies. • Be able to work in a fast-paced environment and good project management skills. • Have strong interpersonal, supervisory and leadership abilities. • You are a team player who thrives in a challenging environment and possess excellent communication skills, both written and oral. • Have thorough knowledge of GIS ArcMap and Cityworks with the ability to modify, edit, create and update assets and liaise with City's GIS group. • You will have good knowledge of municipal water operations maintenance and distribution. Qualifications • Completed a two-year diploma in a discipline of Engineering Technology relevant to the position from a recognized post-secondary institution and five years engineering experience with a demonstrated record of technical knowledge, skills and ability, and supervisory experience in the relevant areas of engineering and/or equivalent combination of training and experience. • A valid BC Driver's License with a safe driving record is required. • Directly related engineering experience with a Water Distribution system and possession of EOCP's Water Distribution Operator Certificate is considered a strong asset. Other Information Number of Job Openings: 1 Pay Grade: 27 Pay Steps Hourly Rate Step 1 $47.52 Step 2 (6 Months) $49.52 Step 3 (18 Months) $51.52 Step 4 (30 Months) $53.84 Conditions of Employment Successful applicants must provide proof of qualifications. Closing Date This job will be posted until May 27, 2024. Our Values Integrity - Service - Teamwork - Innovation - Community

Inbound Remote customer service Support program manager and/or project leads in the program.Prepare agendas, create meeting minutes, track follow ups and action items, update project plans, issues logs, and other key project deliverables.Data Collection, Analysis and Research –data collection and specific research associated with projects or program.This research could involve following up with project team members to obtain more information about issues, risks and change requests.

Inbound Remote customer service Support program manager and/or project leads in the program.Prepare agendas, create meeting minutes, track follow ups and action items, update project plans, issues logs, and other key project deliverables.Data Collection, Analysis and Research –data collection and specific research associated with projects or program.This research could involve following up with project team members to obtain more information about issues, risks and change requests.

New Construction Project Coordinators & Assistant Project Managers:  Harvey 2605We are a real estate development and construction company who is currently looking for intermediate to Senior New Construction Project Coordinators, & Assistant Project ManagersOur diverse team is dedicated to forging genuine relationships that have lasting impacts on people and places.As a full-service construction, acquisitions, development, and property management partner, our goal is to deliver the best service possible for our clients.Our company culture is defined by four core values: Family, Innovation, Care, and Wisdom. Building and maintaining strong relationships is vital to our success.As a long-standing builder-developer, we are dedicated to putting smiles on faces and fostering connections that make positive impacts on the community.Position Summary:As an experienced Assistant Project Manager, you will support a wide range of projects from both an administrative and a business perspective.You will work closely with the rest of the Construction team throughout the preconstruction and construction process to deliver the best building and service possible for our internal and external clients.You will be responsible for the on-time completion of a quality project, maximizing efficiency, controlling costs, and building relationships with every person involved in the project.Key Responsibilities:Implement assigned projects, monitor and drive overall project performance including schedule, budget, quality and safety.Review project drawings, specifications, and reports for coordination between disciplines.Develop complete estimates on selected projects consisting of site visits, quantity take-off, pricing, and presentation of the estimate for Management’s review.Contact trades and suppliers regarding tender invitations, pricing, addenda and tender/bid closings and prepare detailed tender/bid analysis for each scope of work.Perform project setups, distribute project documents, and manage and coordinate project contracts on Procore system.Monitor expenditures effectively, review invoices in detail, and manage labour and material costs according to the project budget and underlying estimate.Prepare and participate in the creation and updating of project budgets, both initial concept budgets using historical unit rates and preliminary budgets using trade inputs.Prepare project reports weekly, monthly, and as required to update the stakeholders on the status of the project.Coordinate procurement process, draft and prepare contracts, and track changes and additions to contractual agreements.General and administrative duties as required by the construction team.Liaise with the project team, clients, consultants and trade contractors/sub-contractors.Other priority duties as required at the direction of the Director of Construction.Who You Are:A self-starter and proactive individual able to prioritize effectively; works well either independently or in a team.A person of integrity, accountability, teamwork, and innovation who’s committed to growth.Curious, collaborative, passionate and extremely detail oriented.Motivated to find a solution when confronted by a challenge or problem - no matter the size or type.A person with a strong sense of urgency as well as management and organizational skills.A person with well-developed communication skills, both written and verbal English.A coachable person who takes directions well and is receptive and adaptive to feedback and pushback when approaches or timelines change.Minimum Requirements:Minimum of 5 years of progressive construction experience as a project coordinator, senior project coordinator, or junior project manager with a general contractor (Buildings) or builder-developer in British Columbia.Post-secondary education (University Degree or Technology Diploma) in Construction Management, Building Engineering, or Civil Engineering.Familiarity with commercial, multi-family residential, and industrial construction.Must be legally entitled to work in Canada.Excellent knowledge of the Lower Mainland and BC construction industry, and BC Building Code.A commitment to our methodologies and procedures is a foundational element for all roles.Must be proficient in Procore.Strong technical skills and computer proficiency in MS Project, MS Office (Outlook, Word and PowerPoint) and strong skills in Excel.Strong local references.Our Commitment to You:Competitive salary, vacation allowance, plus potential performance bonusA fun and inclusive culture supported by all employees.A comprehensive extensive health and dental benefit programProfessional development support in the construction industryGetting together for company-wide social eventsEmployee referral programAnd more! This is a fulltime positionSalary range of $80,000 to $95,000 per year depending on experienceBenefits package available after 3 months

Application Deadline: 06/16/2024Address: 8180 No 2 Road, Unit 192Job Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Compensation and Benefits:$33,850.00 - $44,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Posting Title CLK 12R - Customer Service Clerk Position Classification Clerk R12 Union GEU Work Options Hybrid Location Coquitlam, BC V3K 7B9 CAMultiple Locations, BC CA (Primary)Prince George, BC V2N4P7 CARichmond, BC V7C 4M9 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CASalary Range $54,387.32 - $61,395.95 annually Close Date 7/2/2024 Job Type Regular Full Time Temporary End Date 3/31/2025 Ministry/Organization BC Public Service -> Citizens' Services Ministry Branch / Division Product Distribution Centre/ Supply Services Job Summary Apply your expertise and passion for innovation to this rewarding career opportunity.MINISTRY OVERVIEW Dedicated to making life better for British Columbians, theMinistry of Citizens' Services(CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities throughService BC, and delivers the digital face of government atwww.gov.bc.ca. CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt, and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector. In addition, the ministry manages the Province's real estate assets, technology systems and equipment, and leverages procurement to increase business opportunities and create rewarding jobs that contribute to local economies and benefit individuals, families, and communities.A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best.BRANCH OVERVIEW Product Distribution Centre (PDC) operates a fully cost recoverable program which is a Health Canada licensed complete supply chain solution. Our approach includes program-specific supply strategy consulting, procurement of unique program goods, inventory management, account management and customer service support, and distribution of goods. PDC works with government, public sector, publicly funded agencies, and their end users. The program supplies medical devices, pharmaceutical drugs, feeding supplies and equipment, personal care products, janitorial products, and personal protective equipment.JOB OVERVIEW This position focuses on Call Centre activities in a very busy environment with a team of 10 that answers and responds to approximately 7500 inquiries each month.A key component in meeting the needs of a demanding client base, the Customer Service Clerk is responsible for providing front- line customer service in accordance with Health Canada Standard Operating Procedures (SOP's). This position plays a significant role as a liaison between the PDC's client base that includes ministries, Federal departments, municipalities, academic institutions, schools and hospitals, publicly funded agencies, Crown corporations, other out-of-province public sector organizations and the general public.Job Requirements: Secondary school graduation or equivalent (GED). 6 months' minimum recent (within the last 5 years) experience in a call centre (a call centre is an office set up to handle a large volume of telephone calls, especially for taking orders and providing customer service). 1 years' minimum recent (within the last 5 years) experience using Customer Relationship Management (CRM) systems. 1 years' minimum recent (within the last 5 years) experience typing, formatting and editing a variety of documents and materials using desktop tools such as Word, Excel and Outlook. Preference may be given to applicants with one (1) or more of the following: Post-secondary education. 1 years' minimum recent (within the last 5 years) experience in a call centre (a call centre is an office set up to handle a large volume of telephone calls, especially for taking orders and providing customer service). 2 years' minimum recent (within the last 5 years) experience using Customer Relationship Management (CRM). 1 years' minimum recent (within the last 5 years) experience in Enterprise Resource Planning (ERP) systems, such as SAP. 6 months' minimum recent (within the last 5 years) experience dealing with medically fragile clients. Recent experience (within the past 5 years) in a retail or wholesale goods distribution organization, inventory management or a supply chain environment. Experience in applying Health Canada regulations for medical devices/products and pharmaceutical drug information. Preference may also be given to candidates with additional years of experience in any of the above experience requirements and/or preferences. For questions regarding this position, please contact [email protected] About this Position: There are currently (2) temporary opportunities untilMarch 31st, 2025, and (1) temporary opportunity until December 31st, 2024. The position headquarters will be Victoria, Vancouver, Richmond, Surrey, Prince George, or Coquitlam. Flexible work options are available; this position may be able to work from home a few days a week subject to an approved telework agreement. A permanent appointment may result from this temporary appointment. An eligibility list may be established to fill future temporary and/or permanent opportunities in the Ministry of Citizens' Services. Employees of the BC Public Service must be located in BC at the time of employment.Coquitlam is a vibrant city that offers a blend of urban amenities and natural beauty. Whether you want to explore the cultural scene, shop at diverse malls and markets, or enjoy the outdoors, Coquitlam has something for everyone. You can hike, bike, or run on the scenic trails of Pinecone Burke Provincial Park, fish for salmon and trout at Coquitlam River, or visit the historic Kwikwetlem First Nation territory.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer. How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO- Please do not submit a cover letter as it will not be reviewed.Resume: YES- Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES- You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services