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Senior Consultant, Salesforce
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. What you will doKPMG is currently seeking a Salesforce Developer for our Consulting practice. This position can be filled, in various locations across Canada, though you will be asked to work on projects outside your local office. We are a dynamic and innovative team and equally passionate about what we do and the quality of services we provide to our clients. Work as part of a team to solve business and technical problems in building Salesforce solutions Assist in analysis of business requirements, mapping Salesforce capabilities and features into standard solutions leveraging Salesforce platform Manage time and prioritize activities while performing effectively under pressure in a Sales environment Adhere to platform best practices in implementing Salesforce solutions that include standard and custom platform development with Lightning Components, Apex, and Visualforce Perform development, testing, documentation of Salesforce solutions Follow standard project management methodologies such as Agile, promoting continuous iteration of development and testing throughout the software development lifecycle of the project What you bring to the role Minimum of one year of Salesforce experience is required Bachelor's degree from an accredited college/university; Computer Science or MS from an accredited college/university is preferred Experience with Java and related technologies; Salesforce development experience with Apex, Visualforce, Lightning component frameworks is preferred Passionate about continuous learning in the area of emerging technologies, business process, and technical concepts Excellent communication skills, both technical and non-technical to discuss comprehensive solutions Understanding of project management methodologies and technical analysis; Salesforce Certification and strong knowledge of Salesforce development, configuration, and administration capabilities is strongly preferred The expected base salary range for this position is $70,000 to $103,000 and may be eligible for bonus awards. The determination of an applicant's base salary within this range is based on the individual's location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program. Providing you with the support you need to be at your bestFor more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .
Senior Salesforce Administrator Developer
Canada Drives, Vancouver, BC
Must-have skills • 5Y + Salesforce Administration (Permission Set at scale & Permission Set Groups Management, Restriction Rules, Record-Based-Configurations at scale, Scaling Multiple Flows)• HIGHLY Proficient in out-of-the-box Salesforce capabilities. Sales Process, Service Process, Salesforce Platform Security Model (internal and external), Integration options and capabilities• Self-starter and ability to operate independently with minimal to no supervision Nice-to-have skills • Lightning Web Components, ES6, JavaScript, Visualforce, Salesforce Architecture• Experience with Salesforce Development (Apex, Object-Oriented Programming, TDD)• Salesforce Advanced Administrator and Sales/Service Cloud Consultant Certification• Previous experience as a consultant is a plus• Change Data Capture or Event Driven Architecture is a plus Responsibilities: • Write and Maintain Declarative Automation and Configurations in salesforce (Flow, Flexipages. Custom Permissions, Layouts and Availabilities, Permission Sets, Permission Set Groups, Groups)• Ability to read and modify existing customization (apex triggers, classes, and or lwc/aura)Ownership of the overall health of the Salesforce Platform• Maintain and Configure community/experience cloud sites including but not limited to External Sharing access• Acting as the technical expert on all applicable aspects of the Salesforce platform, Out-of-the-box functionalities, customization capabilities, and Integration capabilities• Ownership of the overall health of the Salesforce Platform• Operating and Administration of business capabilities for the company's internal departments and partners• Contribute as a data custodian to ensure data quality, data accuracy and performing data correction/migration as needed (dataloader)• Being aware of new Salesforce features, maintenance, and release cadences to perform necessary checks for overall platform health• Analyzing functional and non-functional requirements and exploring different solutions according to the project's needs• Transforming conversations into functional requirements and technical solutions leveraging declarative choices and when applicable customizing to meet specifications Requirements: • 5+ years of experience in operationalizing and administering business processes in the Salesforce Platform
Remote Customer Service
Company Confidential, Toronto, ON
We are seeking a Salesforce Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesQualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skills