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Overview of salaries statistics of the profession "Digital Account Executive in Canada"

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Account Executive Legal Services

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Business Account Executive

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Client Account Executive

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Commercial Account Executive

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Commercial Sales Account Executive

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Corporate Account Executive

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Corporate Partnerships Account Executive

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Customer Account Executive

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Desk Based Account Executive

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Display Account Executive

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Enterprise Account Executive

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Farm And Agricultural Account Executive

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Field Sales Client Account Executive

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Financial Services Account Executive

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Inside Sales Account Executive

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Insurance Servicing Account Executive

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Internal Account Executive

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Marketing Account Executive

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Medical Account Executive

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Medical Sales Account Executive

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National Sales Account Executive

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New Business Account Executive

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Overseas Account Executive

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Paid Search Account Executive

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Personal Lines Account Executive

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Pharmaceutical Account Executive

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PPC Account Executive

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PR Account Executive

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Programmatic Account Executive

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Recruitment Account Executive

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Regional Account Executive

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RTB Display Account Executive

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Sales Account Executive

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SEO Account Executive

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Servicing Commercial Account Executive

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Social Ads Account Executive

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Telesales Account Executive

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Travel Trade Account Executive

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University Account Executive

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Outside Sales Rep - Halifax
Staples Canada, Halifax, NS
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Outside Sales Rep, you will lead the development of a portfolio of high potential and high value copy and print business customers. Through your passion for building strong relationships you will deliver holistic copy and print solutions to our customers, serving as their "go-to" person for their copy and print needs, thereby allowing them to turn their goals into reality. As we evolve and transform into the Working and Learning Company, you will be inspired to be your best every day and make your mark. Specifically, you will: •Seek and drive regional and national sales opportunities by engaging high potential and high value business. Retain and expand relationships to achieve portfolio retention, sales, service, and profitability objectives, and proactively develop relationships with new small business clients. •Cultivate and build strong business relationships and drive for excellence in every part of our business. •Partner with our customers to understand their needs, identify opportunities, develop potential solutions and offer the best options for their businesses. •Review and monitor sales, revenue and service performance against plan, identify gaps and share best practices. Apply business development and relationship management sales and service principles, practices and techniques (incl. pre-call planning) to support the achievement of target level sales of all products and services. Track and report on sales and service activities and outcomes. •Contribute to business plans regarding new business opportunities, increased profitability, and portfolio growth potential based on knowledge of local marketplace. •Provide efficient and effective response to call-in or customer referrals if/as/when required. Some of what you need •Prior experience in a print sales/account management or customer facing role in print industry. •Multi-year experience selling to small and medium sized business customers. •Post Secondary degree or equivalent. •Comprehensive knowledge of products and services offered in the commercial printing industry. •Ability to build and nurture relationships, influence and negotiate with stakeholders to support the needs of the business and business initiatives and priorities. •Strong business acumen; Ability to build business case, understanding of local market, pricing strategies, competition, and key suppliers. •Curious •Approachable •Passionate •Solutions finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Additional Information •This is a mobile position that includes calling and client meeting activities. •Phone, email and text access to all assigned clients. •Required to work a varying work schedule in order to meet the needs of the business. •Travel on-site to client locations.
Print and Marketing Supervisor CAN
Staples Canada, Brossard, QC
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Print & Marketing Supervisor, you oversee the operations for the solutionshop (printing, digital marketing, shipping and tech services). You are responsible for achieving business results based on your robust sales and services targets, while ensuring our complete internal and external service offerings are effectively being supported through a creative and consultative sales approach. You find ways to inspire our customers; you build loyalty and trust; and, you add value to the customer in ways that are meaningful to them and that help them work, learn, and grow. •Maximize sales and margin in solutionshop through the coaching and development of the Services Associates. •Model and promote service standards that drive quality orders and extremely satisfied customers. •Seek out and grow business leads within your community. •Partner in your store to support your team across levels through direct communication and leadership. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, your team, and our customers as a key priority. •Build and maintain positive relationships with internal stakeholders, including your Business Development Manager. This includes regularly exchanging ideas and suggestions. Some of what you need •2-3 years retail experience (or any other sector focused on customer experience) •1-2 years in a Graphic Communications / Print environment is an asset •Supervisory / coaching experience •Successful completion of high school & post-secondary education is preferred •Working knowledge of graphic design principles •Be a dynamic, inspiring partner to our customers and for our associates •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Other Job Title Suggestions •Copy and Print Centre Lead •Retail Supervisor, Copy, Print and Marketing Services Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •Exposure to moderate levels of noise generated by the print equipment. •You are required to stand in a stationary position for periods of time. This would occur while working on various orders. •Required to work a varying schedule to meet the needs of the business.This includes working evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Mid-Market Production Account Executive
Aon, Burlington, ON
Aon has an exciting opportunity to join our Commercial Risk team as a Mid-Market Production Account Executive working out of our Burlington, Ontario office. Are you looking to be a member of a growth-oriented industry-leading team? Do you want to deliver innovative and effective solutions to clients? Do you enjoy connecting with clients and helping solve business problems? Do you see opportunity where others may see roadblocks or challenges? If so, our Production Account Executive role might be the right fit for you. This role will provide you with the opportunity to develop strong relationships with clients built on the foundation of a global organization. If you said yes, then apply to join our Production Account Executive team in Burlington! Our Vision is to become the leading Mid-Market advisor delivering “differentiated & tailored” Risk & Human Capital client solutions bringing the best of Aon to Mid-Market clients and a destination for colleague career growth & development. Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Provides expertise, identifies client needs, customized approach and services of a portfolio of middle market client accounts (determined by volume/size of accounts and/or nature of business) Demonstrates new business production abilities with a track record of new logo acquisition and cross-sell, with a primary focus on Commercial accounts and a broader lens on the solutions we bring to market. Ensures overall account profitability with a value-based approach for the scope of service and costs associated with client service. Leads stewardship planning and delivery. Drive the renewal process, assembling the appropriate team to develop and implement the client-specific renewal strategy. Ensures client service team understanding of client needs, service delivery methods, and the economic framework relevant to services delivered. Educates clients in trends, market issues, and relevant trends including appropriate benchmarking, data and analytics. Marshals appropriate Aon resources to support clients in unusual circumstances such as large claims, etc. Involves others across geographic, solution lines and functional unit boundaries to define interdependent responses to opportunities to grow the business. How this opportunity is different: The opportunity to work in a growth role that allows for the individual to grow, work with other functional areas, bring their individual strengths and opportunities to the table to build a practice and team that is stronger as a unit versus individual. Aon is founded on the opportunity of our colleagues, where solutions and strategies are made collaboratively in a team environment. Skills to be successful in the role: 5 to 10 years of experience in leading client relationships and/or selling Risk Management Solutions products or related products. Ability to build relationships, grow and leverage relationships that translate into meaningful and mutually beneficial business results with economic buyers for mid-market accounts. Strong client-facing skills with a track record of advising and influencing decision-makers, including the C-Suite, to make buying decisions. Excellent client management skills, able to manage an existing book and deliver on our client promise while generating new business and clients. Fosters critical relationships between Aon colleagues, clients, and the external payor/insurer market. Able to articulate and execute on a strong value proposition. Possesses strong oral and written senior executive client communication and negotiation skills. Organizational, interpersonal, and project management skills with an ability to multi-task and prioritize workload with attention to detail. Proven technical proficiency demonstrating capabilities to build innovative solutions. Critical thinking skills with the ability to clearly express thoughts and concepts at various levels. Excellent digital literacy, including working experience with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook). Must have an active RIBO license. Bachelor’s degree preferred or equivalent years of industry experience. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected] #li-dr1 #LI-HYBRID 2534034
Vice President of Revenue Operations
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TYM Business Consulting provides its clients with the outsourced CFO, financial and accounting support they need to reach their financial goals effortlessly. Besides we provide ancillary services that guide our client’s existing team in the right direction, or fill in gaps where needed.TYM Business Consulting is looking for an experienced leader, a seasoned professional in sales and operation management, to take on the position of VP of Revenue Operations.Job duties and responsibilities:• Responsible for the global vision, strategy and execution of the overall operations and marketing function supporting all lines of business.• Lead the development and use of best-practice policies, practices, and tools that ensure effective project management, cross team communications and workflow• Plan and control budget, revenue, expenses, and sales reporting.• Build cross-functional relationships with all departments, coordinate their work.• Establish and direct marketing, finance, and service delivery teams to ensure the achievement of key financial performance objectives.• Lead the establishment of the annual budget in collaboration with the financial team and execute on annual operations and marketing strategy to increase growth under projected budget allocation.• Define and own sales key performance indicators (KPIs) to drive continuous improvement and innovation, ensuring that targets for profitable sales volume, and other initiatives are met.• Build relationships with C-level in enterprise customer/prospect organizations to ensure the company is their trusted advisor.• Direct investor relation activities including drafting impactful PR communications, providing insightful market data including but not limited to creating presentations and reports to support business needs.• Deliver tangible business results through effective management, clear and repeatable processes, and a systematic elimination of operational inefficiencies.• Identify potential project risks and develop plans to navigate them successfully.• Proactively lead and oversee demand generation activities, promoting customer awareness and engagement through successful sales campaigns and customer-centric initiatives.• Proactively mentor, develop, and inspire operations and sales teams, encompassing performance management, recruitment, training of new employees, including middle and senior managers, and fostering their career growth to deliver their best work.As an experienced professional, you will have:• 10 - 15 plus years of progressive leadership in Sales/Business Operations, with at least five years working at a senior level.• Bachelor’s degree in business, finance, economics or other related fields; an MBA would be an asset.• Strong business acumen and ability to solve complex business issues with relevant marketing solutions.• Experience leading diverse, cross-functional teams• Experience developing and executing on revenue-growth strategies• Experience negotiating large, complex contracts• Excellent negotiation skills and deep experience leading sales & key account negotiations• Exceptional communication and relationship building skills and ability to serve as an ambassador for the organization with a track record of hiring, leading, and training high-performance teams.• Excellent leadership skills with a passion for driving employee engagement and development with the innate ability to navigate change in a fast-paced and evolving environment.• Proven experience building communication strategies with a track record of success;• Strategic thinking with a deep understanding of market dynamics and trends.• Exceptional digital and analytical skills supported by sales/marketing management experience.• A track record of identifying, recruiting, and developing top talent; ability to identify team member skills and capabilities and put them in roles that enable them to shine by maximizing their strengths and developing their opportunity areas.• Start-up experience and entrepreneurial background is preferred.Terms of employment:Permanent, full time: 35 hours / weekAnnual income: $155,500 ($85.47/ hour)
Account Executive - Surety
Aon, Calgary, AB
Are you looking for an opportunity to take your Surety career to the next level? Are you intrigued by the idea of working with industry-leading experts and having loads of professional development opportunities? If this sounds like you, read on! Note: This vacancy is eligible under Aon's SmartWorking policy and is therefore a hybrid role with the flexibility to work both virtually and from our Calgary office. Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like While no two days are the same, some of the key responsibilities of our new colleague will be: Identifying and engaging in pursuit of new business opportunities Providing executive level client contact including servicing existing client’s facilities, identifying surety issues and providing advice and options for resolution, prompting surety meetings, maintaining regular contact, and discussing industry issues Financial analysis of client business and review of supporting agreements to provide advice on impact to clients bonding facility Analyzing contract and bond language, share review and provide guidance to clients from a risk perspective Collaborating with Associate Account Executives to ensure accurate and timely bond execution and delivery Collaborate with fellow colleagues in Edmonton and Calgary branches to deliver the best of Aon to clients and prospects in need of construction advisory service and solutions Participating in industry sponsored events and maximize opportunities to become involved with various industry committees Performs related duties as assigned. How this opportunity is different The Construction & Infrastructure team at Aon is made up of passionate, dedicated colleagues who thrive on finding creative and effective surety solutions for their clients. Our new colleague will have the opportunity to work on sophisticated projects, interacting with a variety of internal and external partners. You will also have access to both corporate and on-the-job training that will support your personal and professional development. Skills and experience that will lead to success Our ideal candidate brings experience with construction and infrastructure risk, and ideally has a solid understanding of the surety field. You are highly organized, self-motivated and committed to continuous learning. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected] #LI-HYBRID #LI-NA1 2537536
Surety Account Executive
Aon, Vancouver, BC
Surety Account Executive- Vancouver Are you looking for the chance to join an industry leader, working alongside a team of experts in Construction Risk? Got a passion for ongoing learning and continuous improvement, both for your professional development and for operational improvement? This could be your next great career opportunity! The salary range for this position is CAD $85,000 - $144,300. The actual salary will vary based on applicant’s education, experience, skills and abilities, as well as internal equity. Aon also offers you a generous incentive earning opportunity and a comprehensive benefits package. Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, are passionate about helping our colleagues and clients succeed. What the day will look like To succeed, you need to be a great teammate working with a local group of risk and insurance professionals supported by a wealth of additional national resources, all dedicated to delivering innovative solutions to business in the construction industry. Delivering continuous excellence in servicing an existing book; Identifying specific client and prospect needs and developing innovative and cost-effective solutions; Developing and nurturing client relationships to ensure, or progress, Aon’s position as risk management advisor of choice; Establishing and maintaining strong relationships with the underwriting community for the ultimate benefit of the client; Manage the clients’ daily bonding needs, including receipt and review of bond requests, facilitate required information exchange between clients and underwriters to secure timely approvals; Lead administrative service functions including bond issuance, modifications, renewals and cancellations, invoicing, collections, file and database management, and other related activities for assigned clients; Reviewing of claims and handling the client expectations around claims handling; Providing the leadership required for development and delivery of surety and industry related presentations/seminars for clients/prospects as required; Monitoring client accounts receivable statements, and collecting outstanding premium owing; Acting as a visible face of Aon within the community, working to consistently prospect and facilitating lead generation activities; Producing new business and assisting in the development of sales and marketing strategies designed to cultivate revenue generation opportunities; Developing new contacts and establishing relationships with prospects that align with the Region’s/Branch’s acknowledged targeted industry or segments; Cross-selling and expanding existing insurance programs with clients; developing and handling client relationships in order to increase sales penetration and cultivate new business opportunities, and; Performing other related duties as assigned. How this opportunity is different Your assigned book of business will support a competitive Salary & Benefit structure that is augmented with a production bonus, not dependent upon it. New business, productions targets will be realistic and inline with those of the larger team. This role can be a starting point to your career at Aon. We support career development and want you to be engaged throughout your career, so when you are ready for new challenges those conversations are available. Skills and experience that will lead to success 3+ years of contract surety underwriting experience is required Construction-specific experience from a program and project specific perspective Excellent interpersonal and communication skills, both verbally and written Customer focused with proven relationship building skills High business acumen and professional presentation skills Ability to work collaboratively as a key member of a team and independently with minimum supervision Meticulous attention to detail, refined organizational skills and the ability to multi-task Proven ability to prioritize competing requirements and deadlines under pressure Must have strong digital literacy and be proficient with the Microsoft Office Package Preferred Experience: 3+ years of contract surety underwriting experience Construction-specific experience from a program and project specific perspective Project specific: consultative and placement experience with infrastructure and/or large projects A consistent track record of business development A level of experience and competence with Contract Surety Education: Post-Secondary degree with specialization in Business commerce and Accounting or a combination of education and equivalent years of industry experience Commitment to professional development including surety courses and certifications (i.e. ASSOCIATESHIP OF CANADIAN SURETY BONDING (ACSB) CIP, FCIP and CAIB are preferable, or working towards How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected] #li-LK1 2537434
Account Executive - Construction
Aon, Montreal, QC
Are you looking for an opportunity to take your Construction & Infrastructure Insurance career to the next level? Are you intrigued by the idea of applying your expertise on projects, working with industry-leading experts and having loads of professional development opportunities? If this sounds like you, read on! Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and are passionate about helping our colleagues and clients succeed. What the day will look like As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our General Industry business group within Aon Risk Solutions. As an Account Executive your primary focus is retention of existing client accounts along with development of new revenue including both new accounts and new to existing opportunities. The Account Executive acts to coordinate all Aon resources and to bring the best of Aon to each client. You are responsible for delivery of all aspects of the Aon Client Promise plan. How this opportunity is different As an Account Executive, our new colleague will have the opportunity to work alongside industry leaders in Construction Risk while sharing their knowledge and expertise with the team. They will have access to corporate and on-the-job training that will support their personal and professional development, including providing mentorship to less experienced colleagues. Skills and experience that will lead to success Minimum of five (5) years of relevant experience with construction and infrastructure risk AMF license in commercial insurance or desire to obtain one; Bilingualism (English and French), both written and spoken; Strong interpersonal and teamwork skills; Demonstrated exceptional customer service; Proficiency in MS Office software. DEC in a relevant field or equivalent years of work experience in a relevant industry. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected] #LI-DR1 #LI-HYBRID 2540179
General Manager | Centre Laval
Hudson's Bay Company, Montreal, QC
What This Position is All AboutThe General Manager is a business leader who is profit minded, and able to execute the HBC strategy through effective management of people and process. Dynamic leadership abilities, combined with exceptional communication, analytical, and in-store marketing skills are essential to success in this roleWho You Are: You lead by example by driving positive outcomes and elevating the performance of others Creates a sense of community in the team and gains trust quickly by building strong relationships Inspires others with their vision and sense of purpose You Also Have: Minimum of 7+ years of retail management experience and profit & loss responsibility Strong leadership and interpersonal skills Proven troubleshooting skills and ability to diffuse challenging situations As The General Manager, You Will: Develop short and long term action plans that address opportunities and positively impact the business Build and execute development plans to drive optimal performance for all direct reports Review, understand and take action regarding sales and productivity results on a weekly and monthly basis Build a succession plan by identifying internal talent within the executive and associate groups, and make it a priority to make them successful Your Life and Career at HBC: Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator! Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate. A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). An amazing employee discount Thank you for your interest with HBC. We look forward to reviewing your application. HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing non discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,compensation and training. HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request inrelation to the materials or processes to be used.
Global Marketing & Communications Lead, Digital Offerings
WSP Canada, Montreal, QC
The global brand management and marketing WSP team is currently seeking a Marketing and Communications Lead to join its new Global Digital Offerings team. Reporting to the Global Vice President, Brand Management and Marketing, the successful candidate will work closely with the Digital Offerings team. They will have a key role in developing and leading marketing strategies and will have a deep understanding of industry trends, challenges, and opportunities. The Global Marketing Lead will work closely with a variety of internal and external stakeholders to move their strategy forward including sector leaders and the global and regional marketing and communications teams. Working with key client account teams, the Global Marketing Lead will also support marketing activities that reinforce the WSP reputation and elevate the client experience. The candidate for this position will work in a hybrid mode, spending a minimum of three days at the office. Key responsabilites Work with the Digital Offerings leadership, client accounts, and regional marketing leads to drive the design, development, and delivery of marketing strategies that further the growth of the Digital Offerings business. Provide strategic marketing guidance to the Digital Offerings leadership team that helps drive revenue, market share goals, and other key performance indicators. Develop a consistent and compelling narrative that effectively communicates the value proposition of our global digital offerings to internal stakeholders, clients, and partners; and supports broader WSP brand positioning. Devise and execute an effective campaign and channel strategy that delivers results consistent with the annual marketing plan and defined business priorities. Support the development of, and revisions to, marketing collateral and campaign materials that further marketing objectives and reinforce the WSP narrative. These could include, but are not limited to: WSP external website, LinkedIn and other digital and social content, client presentations, case studies, newsletters, etc. In conjunction with development of an annual marketing plan, establish the annual marketing budget. Global and Regional Engagement Work with global and regional marketing counterparts to identify business priorities and ensure alignment of marketing objectives. Synchronize plans and campaigns with relevant global and regional participants, leverage activities, and maintain consistent messaging across channels and audience segments. Manage and lead campaigns with multiple stakeholders through strong project, campaign management, and people skills. Reporting & Measurement Direct market research activities to help inform business decisions, understand competitive and client markets, and identify potential trends and/or issues where WSP can demonstrate leadership as part of its market strategy. Implement and report on feedback mechanisms and data analytics that monitor audience engagement and ROI, adjusting marketing strategies as needed to promote continuous improvement. What sets you apart You have a bachelor's degree in business administration, communication or marketing or any other relevant field of study for the position and a minimum of 8 years of experience, or an equivalent combination of training and experience. Ability to monitor competitors, keep abreast of industry trends, and integrate this information into overall strategy. Ability to develop and manage marketing budgets, track expenses, and maximize return on investment (ROI) Strong marketing and channel strategy expertise. Advanced people and leadership skills to effectively manage both direct/indirect relationships in to achieve consensus, common direction, and achievement of results. Experience in working collaboratively with key stakeholders across the company and in influencing senior leaders and supporting businesses to achieve portfolio growth. A solid background in the successful management and delivery of multifaceted projects. Strong project management and performance measurement skills. Comfort working autonomously and the confidence to lead with minimal supervision/direction. Ability to collaborate, inspire and brief internal & external creative agencies to deliver compelling and innovative content. Ability to adapt in a dynamic and constantly evolving environment. Proficiency in English is required, writing, and speaking. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Midmarket - Sales Executive
SAP, Toronto, ON
We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!The Midmarket (MM)business is SAP's Digital sales engine in the Midmarketsegment. A career with us offers an outstanding opportunity to be part of a dynamic business that thrives on working with partners to lead our customers to success, with best-in-class digital sales techniques and innovations. Role Description: Grow with one of the most successful sales organizations in the world as a MidmarketSales Executive. A Midmarket Territory Sales Executive,is a Quota Carrying role, which manages Business digitally. We drive sales powered with our Digital Sales Motion, which combines Social, Digital, and Content tools to bring remarkable customer experiences. CSE'sutilize these tools to connect virtually in 80% of customer interactions and meetings. Up to 20% of role may require face-to-face engagement. The primary responsibility of the Midmarket Sales Executive is to build and manage a pipeline of software license opportunities, in both Install Base and Net New Name customers, and deliver incremental revenue through upselling and cross-selling efforts. With a portfolio of Small & Medium Enterprise - focused offerings, the Midmarket Sales Executivehas end-to-end responsibility for generating revenue for a set of assigned accounts in the Midmarket segment. This includes territory planning, pipeline development, and deal progress through to closure. MSE's will leverage best in class digital sales technologies, social tools, and offerings to succeed in winning business and creating lasting relationships with customers. What you'll do: Drive incremental revenue in assigned territory. Responsible for territory strategy, coverage, planning, forecasting & Quota achievement. Demand generation planning to ensure coverage and collaboration with stakeholders across the organization, including Innovation & Optimization team, Marketing, Partner Business Managers, and others as required Qualify leads and progress throughout the entire sales cycle. Align with SAP Partners, engaging in territory planning, opportunity development, and offering pricing & solution support. Act as partners' single point of contact during sales cycle by pulling in other SAP resources, including pre-sales teams, as needed. Communicating sales plan regularly with key stakeholders. Update and maintain reporting tools such as CRM to ensure accurate pipeline management. What you bring: Minimum 2-4 years of software or high-tech salesexperience Familiarity with the Midmarket area preferred. A high-energy team player with the ability to develop strong relationships with customers and partners. Results oriented with a passion to learn and a desire to run their business. Self-starters & Constant Learners only. Proven ability of managing or working as part of virtual team an advantage. EDUCATION Bachelor's degree or equivalent We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 97,100 - 235,300 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAPNorthAmericaBenefits.com Requisition ID: 387942 | Work Area: Sales | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 387942 Posted Date: Apr 11, 2024 Work Area: Sales Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 50% Location: Toronto, ON, CA, M5K 1B7
New Business Associate - BMO Insurance
BMO, Toronto, ON
Application Deadline: 04/24/2024Address:60 Yonge StreetThe New Business Associate is accountable to provide excellent customer service by processing all aspects of life insurance applications from case set-up to policy contract issue and settlement, within established service standards. Producing high quality work is essential to this position. This position is the first line of customer service for BMO Insurance. The incumbent must display a strong sense of professionalism as well as superior customer service skills to ensure the best possible experience for our clients.Accountabilities Customer Service Process life insurance applications for Advisor distribution channel in an efficient manner to meet service level standards for New BusinessIssue and settle policy contracts in an efficient manner to meet service and quality level standardsAddress customer services issues according to established parameters, escalating as required to the Manager, New Business for resolution. Demonstrate sound judgement in the handling of customer interactions and appropriate escalation to managementUnderstand and follow established policies and procedures in the processing of new business applications, issuing and settling of policy contractsExhibit a strong sense of partnership with internal and external customers and commitment to service, and carry out functions with an extremely high sense of urgencyInvestigate and resolve inquiries from the field and other team members related to specific casesCollaborate with Underwriting and Underwriting Support staff to exchange information and facilitate an efficient decision by the underwriterEffectively communicate with Case Coordinators to obtain any outstanding requirementsProvide accurate and professional service to our customers and MGAs/Advisors, performing but not limited to the following activities:Answering advisor inquiries to provide accurate information about BMO Life Assurance applicationsRun policy illustrations to verify premium calculations are correct Liaise with internal departments to ensure the accurate and timely exchange of informationPerforming simple and complex New Business administrative tasks, as required for the processing of insurance applicationsManaging time sensitive financial transactions which requires understanding of market timing and the impact of backdatingUnderstanding the impact of the movement of money within the organization as it relates to GAAP and AML guidelines to meet OSFI audit requirements Risk Management Adhere to all aspects of First Principles our code of Business Conduct and Ethics including individual accountability as it relates to potential conflicts of interest, safeguarding of customer information, trading in securities, anti-money laundering, privacy and disclosure of outside business activitiesAccuracy and timeliness of the work completed by this role is critical to BMO Life Insurance's reputational risk Required Skills Strong customer service orientationAbility to effectively multi-taskAbility to handle high pressure situations with very tight turnaround requirementsExcellent organization skillsProductivity focused: Able to consistently process a high volume of tasks dailyAbility to make sound transactional decisions in accordance with policies and directivesProficient with Microsoft Office (Word, Excel) Required Knowledge High school diplomaUniversity/College graduates preferredExcellent English - Written and Oral Communication skills requiredFluently Bilingual in French would be an asset but not requiredCompletion of introductory LOMA courses (LOMA 1 and 2) preferredWorking knowledge of life insurance products, particularly Universal Life, Traditional Life and Critical Illness product features, and channels1-2 years' experience in Life Insurance; New Business or Customer Service area preferredPrevious experience with systems used to administer cases would be an asset (including: INGENIUM, WinRisk, Work Management and Digital Library FileNet)Grade:4Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Senior Account Executive, Industrial (Competitive) - Toronto
SAP, Toronto, ON
We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! Senior Account Executive, Industrial (Competitive) - Toronto As an Industry Account Executive, you are a senior sales leader with overall responsibility for SAP's relationship with our most strategic clients. You are passionate about client success and will have the sales, business and industry expertise required to build trusted c-suite relationships with our clients. You will collaborate with value advisors, product, engineering, marketing, and other SAP sales teams to develop a thoughtful perspective for our clients by identifying the value drivers and the solutions that solve their business challenges. As a result, you will bridge executive relationships and lead organizations through the digital transformation. You're a natural leader who is comfortable bringing together and leading internal and external stakeholders; you're excited to become an expert in new things and to share your knowledge; you're an energized and organized self-starter; you're an excellent communicator; you're analytically inclined, and you have a track record of improving the processes and organizations around you. Required location is Toronto, Canada - Expectation is a minimum of 3 days/week in the Toronto office. EXPECTATIONS AND TASKS: Develop and nurture executive relationships by demonstrating professional knowledge of the client's industry through a consultative selling approach in a highly competitive territory. Listen attentively to customer needs; demonstrate empathy while overcoming objections. Work with your extended SAP team and tools to build, qualify, and manage an accurate sales pipeline in your assigned territory. Develop a clear understanding of the client's existing competitive technology footprint, growth plans, and competitive landscape. You regularly review your client's annual statements and executive appointments to understand the issues impacting them. Leverage a defined process to learn and understand the challenges our clients face and recommend solutions based on their needs. Build strong working relationships with your extended SAP account team to enable an integrated and efficient interaction between SAP and the client. Work closely with our Customer Engagement, Product Development, Marketing, and Consulting teams to enhance the value proposition of SAP solutions through their full lifecycle Organize a strategic account plan with clear timelines and actionable next steps for customers. Provide continued momentum and focus throughout short, medium, and long sales cycles. Meet and exceed quota targets WORK EXPERIENCE: 5+ years Quota-carrying, C-suite level, sales experience-experience with Large Enterprise F500 account 5+ years proven experience in selling into competitive install base. Strong understand of Cloud SaaS solutions and the full lifecycle of value creation Experience managing complex sales cycles from start to finish with a track record of success and quota achievement. Understanding of the strategic competitive landscape Ability to explain the value of Cloud solutions Proven record of cultivating relationships with strategic partners and alliances Industry experience preferred - Construction, Telco,Engineering and Manufacturing EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES: Bachelor's degree with a minimum of 5+ years of similar working experience. Experience with building relationships within the C-suite Strategic mindset with ability to identify customer pain point and articulate 3-10 year vision of how technology improves their pain point. Ability to lead in a matrix, non-reporting structure, environment with large groups Lead with empathy and objectivity Self-starter and an enthusiastic "roll up your sleeves" mentality. Ability to manage ambiguity, take calculated risks and thrive in an unstructured, fast pace environment. Ability to provide a realistic outlook of your overall book of business to management. Creative thinking and problem solving Excellent verbal and written communication skills Familiarity with consultative/value selling methodology Strong track record of nurturing and developing customer relationships beyond point of sale We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 159,000 - 356,300 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAPNorthAmericaBenefits.com Requisition ID: 389297 | Work Area: Sales | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 389297 Posted Date: Apr 28, 2024 Work Area: Sales Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 50% Location: Toronto, ON, CA, M5K 1B7
Marketing Director, Commercial Industries (FS, MRCS, TPL, Communications & Media)
CGI Group, Toronto, ON
Position Description: As a Marketing Director, Commercial Industries you will help drive growth of CGI’s business in the Banking, Insurance, Communications, Manufacturing, Retail, Transport & Logistics sectors through a combination of marketing programs, campaigns and business development support. Managing a team of 3 members, you and your team refine and communicate CGI’s value proposition and qualifications in a way that reaches and resonates with the unique needs of clients in those sectors. Your future duties and responsibilities: • Be the marketing lead for Banking• Manage a team of 3 members to address the needs for the other industries• Be the business partners to the Canadian Strategic Business Unit and serve as liaison to and participate in the Canadian industry communities/councils• Conduct relevant industry and market research, competitive analysis, SWOT analysis to develop effective marketing strategies• Design and create marketing collateral, particularly thought leadership, client case studies and compelling digital content• Support the refresh and/or development of new value propositions, positioning CGI uniquely in the market• Envision, design, and support execution of integrated marketing campaigns to support the marketing plan• Work with the Internal Communications team and External Communications team to execute effective MarCom plans that raise awareness and enable business development• Help drive growth in our strategic accounts through account-based and deal-based marketing tactics• Support impactful client interactions, including executive meetings, industry events and client conferences Required qualifications to be successful in this role: You are a well-rounded marketing professional with experience across many disciplines, including marketing strategy, executive presence, hands-on implementation, and an ability to get things done internally through influence:• Min 10 years' experience in a marketing function, preferably in a technology services, technology product or consulting services organization• A passion for and strong understanding of the Canadian commercial sectors, especially banking• Demonstrated experience in using marketing to bring new services / solutions to market and drive pipeline growth• Proven leadership in running successful, integrated marketing campaigns• Past experience producing high-impact content (white papers, blogs, video, etc.)• An ability to be highly collaborative, and work with a variety of people at all levels• Excellent organizational skills to work independently and manage projects with many moving parts• Strong verbal and written communications, • Bilingual - Excellent written and spoken English, including the ability to write and present to executive audiences, with a good level of French • Team management / performance experienceWHY YOU’LL LOVE ITOur Marketing Communications team is reinventing the way we tell the CGI story and the amazing things our employees do for our clients, each other and our communities every day. We are looking for creative, energetic and open-minded professionals who will join us, bringing their unique talents, ideas and perspectives, to help make our team, our business colleagues and our company as successful as possible. #LI-TT1 What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Account Executive Group Benefits
Manulife Financial Corporation, Waterloo, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementRemoteJob DescriptionIn this exciting role with Manulife you will be responsible for the profitable management of a portfolio of group benefit clients, maintain and strengthen relationships with consultants/advisors, and work closely with them to ensure client happiness. This position will require you to meet annual financial, growth and profitability objectives for your assigned block of business.Capitalizing on sound industry knowledge, the Group Benefits Account Executive will develop and grow existing client and consultant/advisor relationships by delivering outstanding service, effectively communicate Manulife’s value proposition and group benefits products/services and represent Manulife professionally in client-facing meetings. You will keep clients and consultants/advisors advised on changes impacting Group Benefits and have an in-depth knowledge and understanding of Group Benefits products, services and workflows both internally and within the regional office environment.Excellent interpersonal skills, both spoken and written, and a passion for doing presentations and leading client meetings are a must to be successful in this role. The successful candidate will demonstrate outstanding negotiation/influencing skills and the ability to collaborate and work effectively with underwriting, customer service and other internal support teams.Key Accountabilities:Building and strengthening existing client and consultant/advisor relationships within the PrairiesAchieving annual sales, persistency, growth and profitability objectivesJob Requirements:Shown success in a similar role at Manulife, with another Insurer, or the Group Benefits industryStrong customer focusAbility to negotiate and influence effectively throughout the organizationExcellent presentation and communication skillsExcellent mathematical skillsAbility to think strategically and present innovative solutions to clients and consultants/advisorsOutstanding project management skills and ability to balance multiple exciting prioritiesProven track record to take initiative, be a strong self-manager and display integrityWillingness to develop as an expert in Group Benefit strategiesPositive relationship building and interpersonal skills together with strong active listening skillsSolid understanding of Excel, Word and PowerPointUndergrad degree or diplomaLife licensed, or ability to attain within 6 monthsDriver’s license and flexibility to travelAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsSalary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact [email protected] for additional information.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
SAP Program Manager, Cloud Success Services - Montreal
SAP, Montreal, QC
We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! What you'll do The Program Manager is responsible for managing and delivering strategic complex engagements to one or more strategic accounts. In this billable role, the program manager works closely with the customer, the services account executive and other key stakeholders to manage multiple, related projects within given business strategies. The program manager will be a key member of the delivery team throughout the services lifecycle, from sales support through implementation and post-go-live. The Program Manager has the qualification and business acumen typically to manage multiple large scale, high risk, projects, programs and engagements that span organizational and national boundaries including multiple business units and multiple service partners/vendors. Carry responsibilities across multiple functional areas, including: Opportunity Management, Delivery, Business Development, Coaching/Mentoring & Knowledge Management Ensure effective program oversight via program and project reviews to affect customer success and serve as a mentor to project managers Manage complex contractual constructs Define appropriate delivery model for customer project as a composition of pre-defined services, on-site and/or remote delivery - including Max Attention Next Generation (and other PE engagements) Scope and estimate engagement; Determine required resources for the engagement; Assess, document and communicate the risk for the engagement Lead and own engagement-planning and program-planning activities Oversee the delivery of multiple projects related to successful engagement or program execution Own the engagement and program plan; Carry responsibility of delivering its major elements including program's business objectives, scope and solution within quality criteria (on time, within budget) Build proactive formal and informal communication/relationship with key stakeholders outside of direct team Resolve political, resource, budgeting, change and legal issues affecting the program Oversee and lead the development of proposals, tenders, and or responses to requests for proposals associated with the program in order to win new deals for SAP with minimal risks Take responsibility from as team lead and support respective line manager(s) in people development tasks What you bring Track record of achieving revenue and margin goals while managing multiple client projects of meaningful scope and duration Proven ability to build trusted relationships at the client executive level Strong leadership, organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior executive management, clients, peers and team members Worked previously in a consulting role with a SAP services provider Excellent understanding of SAP digital, cloud, and innovation solutions and of the consulting business processes and functions. Demonstrated experience leading cross functional teams within a formalized methodology and practical experience in applying SAP templates and methods, including Activate Demonstrated experience in managing issues, scope and quality while bring projects to successful completion within the cost and time requirements. Liaison and consultative skills: negotiating skills within a context of high political sensitivity and conflicting interests. Strong writing, mentoring, decision making, communication, and meeting facilitation skills; ability to utilize a combination of formal authority and persuasion skill sets. Ability to train and mentor project managers or teams in project management methodologies. Knowledge of the strategic and operational issues of the project management business unit. A clear vision of what determines a successful project for the customer and for the enterprise. Knowledge of and competency in project management processes including planning tasks, resource allocation, risk management, time management, financial management, HR management, quality management, monitoring and reporting, documenting and record keeping. Adaptability and flexibility to manage deadline pressure, ambiguity and change. Minimum: 7+ years of SAP delivery experience including services management experience 5+ Years of program management experience in 2+ SAP Software project lifecycles Must have experience delivering software in Enterprise Environments (Fortune 500 or greater) Must have superior project financials business acumen (forecasting, allocated revenue, etc.) Proficiency in key program management knowledge areas of Program Management Lifecycle, Benefits Management (Value Management), Program Governance, Stakeholder Management, and Integration Management French Bilingual Desired PMP Certification and/or MS Project Certification (orange belt) Major Systems Integrator experience SAP Sales experience Demonstrated leadership by example style in managing teams and clients Exceptional leadership, organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior executive management, clients, peers and team members Excellent understanding of SAP solutions and of the consulting business processes and functions Meet the Team SAP Professional Services provides end to end project support to strategic customers. As Program Manager, you will partner with the customer account and all key stakeholders to ensure key milestones are met within the implementation of SAP solutions. #CSSJobs #CSSOpportunities #SAPCareers #SAPJobs #CanadaMU We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 142800 - 314000(CAD) CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAPNorthAmericaBenefits.com Requisition ID: 391066 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 70% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 391066 Posted Date: Apr 23, 2024 Work Area: Consulting and Professional Services Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 70% Location: Montreal, Quebec, CA, H3B 0B3
Service Relationship Specialist
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementRemoteJob DescriptionSupportSupport Distribution partners in the acquisition of new business; participate and present in finalist presentations and implementation meetings on the Mid-Market Segments. Assist internal partners in acquiring new business by serving as a liaison; take part as a subject-matter expert in the short-list presentations and ongoing meetings for implementing new business.Respond to benefit plan inquiries and resolve escalated and complex inquiries from Plan Sponsors, Plan Advisors/Consultants, and internal department contacts. Owning and respecting the unique demands of each customer while being considerate of the time frame ensuring a thorough response.Champion for a successful outcome for all involved, the Service Relationship Specialist role is responsible for the successful resolution and negotiation of all service escalations. Advocate for a favorable conclusion for all parties. All service escalations must be successfully resolved and negotiate by the Service Relationship Specialist.Initiate Amendment requests ensuring that information is complete and outstanding requirements are obtained in a timely manner to meet deadlines and meet effective dates of plan changes. Collaborate with our Customer Experience/Operations teams to facilitate information-sharing and identify key issues with our online customer.Assist with general internal initiatives related to Group Benefits services, products, and procedures.Facilitate multiple meetings with our Plan Advisors/Consultants and Plan Sponsors as well as internal teams.Take on special projects and/or research assignments for client needs.AdviseAs the face of Manulife, you build and maintain successful and lasting relationships with existing and potential partners. Understand the intricacies and complexities of each Plan Sponsor's Group Benefits designs and the sophistication of the Advisors/Consulting houses. Prepare and analyze and interpret client reports for review. Generate client reports using web analytics platforms via various reporting tools, requiring analysis and comparison of many reports to ensure we are fulfilling our customer’s needs. Provide expertise on Manulife’s digital experience for group benefits clients (Web, mobile, voice), and highlight key features and functionality.Support group benefits clients in driving adoption of our digital tools and experiences among their plan members Provide reporting on digital uptake/usage to help group benefits clients understand overall plan health and identify areas of opportunity for education/engagement. You drive results by reviewing special requests and helping promote and sell products and services based on client needs and your unit’s business objectives and strategies.Establish and maintain client relationships by identifying current or potential needs and promoting client retention.Providing recommendations on plan design, service options, technology solutions and any ongoing administration needs to the client.Applies understanding of legislative and privacy guidelines to assist in client meetings.EducateDeliver presentations to employee groups to facilitate enrolment and/or introduce their Group Benefits (in person or remote). Meet with plan administrators to train and educate them on effective methods of plan administration.Lead customer workshops and training around product updates & new features Maintain direct contact with clients/advisors, proactively planning your client meetings to ensure regular connections are made.When new products are launched in Group Benefits, take the Lead together with the Account Executive to learn, present and speak to these new services. Become the expert in delivering and educating clients on these services and how it affects their population and what amendments are required to their plans if any.Using our Seismic Tools to put presentations together to present and deliver our services to clients.Clients rely heavily on the Service Relationship Specialist on how to manage new services and products that are launched, or on any new legislative initiatives.Coaching mindset and abilities enabling to define solutions and delivering outcomes. Shared Responsibilities:Works with a Team of Account Executives and collaborates with other Service Relationship Specialists.Assist new Service Relationship Specialists with Job Shadowing and Buddy system to ensure all members of the team can successfully represent Manulife Group Benefits Services.This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.Job Requirements:Minimum three to five years of work experience in Group Benefits. In-depth knowledge and understanding of the Group Benefits products and services.Building and strengthening existing client and consultant/advisor relationships.Proven ability to take initiative, be a strong self-manager and display integrity.GBA designation or working towards the designation an asset.Good knowledge of underwriting concepts. Strong technical and demonstrated analytical skills using Microsoft Office products, Excel and/or PowerPoint, Web Analytics platforms, to arrange and display relevant information during customer business reviews.Excellent presentation skills and the ability to influence decision makers in various areas of organization.Supports, participates, and presents in Mid-Market Finalist Presentations to attain new and keep existing Business out to Market.Strong customer-facing skills including expectation management, communication skills, information management.Ability to work independently and in a team setting, self-starter, innovative thinking with a keen eye for results and driven by quality.Outstanding analytical, strategic, and problem-solving thinking ability - enabling the candidate to recognize issues, outline possible implications and suggest solutions.Relationship-oriented; must be comfortable working with a wide range of individuals at different levels, managing across, up, and down and self-manage to meet timelines of multiple priorities.Capability to determine sensitive client needs or issues.Must have a valid driver’s license and a personal automobile.Competencies:Proven ability to determine business priorities, meet goals, manage high volumes of work.Excellent analytical, problem solving, interpersonal, organizational and time management skills.Negotiation and influencing skills.Strong attention to detail.Champion of superior service delivery and customer service, oral and written communication skills.Good understanding and knowledge of Manulife’s administrative systems.Independent, self-motivated individual with ability to manage multiple tasks and deadlines simultaneously.Strategic and creative thinker focused on finding solutions to unique Plan Sponsor needs.Persuasive communicator with an ability to clearly articulate ideas and present information.Collaborating internally across multiple departments.Ability to be flexible and empathetic and ability to manage conflicts.Proficient in the use of modern technology.Know and understand the growth and persistency strategies.Presenting together with the Account Executives at Client Service Meetings. Taking initiative to prepare and structure these meetings.Service Relationship Specialist attends all meetings for client’s re-enrolment of flex benefits with our Admin Advantage Teams and helps facilitate and ensure all tasks are brought to completion.Attend ongoing service meetings, maintaining and facilitating action logs with head office areas.Excellent planning and project management skills with a confirmed ability to complete projects within tight timeframes.Must be fully bilingual both oral and written (in Quebec only).Decision Authorities: This role directly impacts the Sales, Profitability and Persistency of the overall Distribution offices.Keeping existing clients by ensuring any potential service issues are resolved promptly and putting checks in place to prevent issues from reoccurring.Educating Clients on Manulife’s Group Benefits services that they would benefit from.Key Challenges:Managing high volumes of work within tight time frames and balancing competing priorities.Working with many Advisors/Consultants and Account Executives and balancing their demands, needs and expectations.When a service issue is identified, these could have a financial implication, it is critical that the issue be managed to resolution while ensuring that service and quality are maintained.Working Conditions:Occasional travel will be required within your region to Client Meetings, Wellness Fairs, Employee Sessions.This role will occasionally require working outside traditional business hours to meet client needs. Example - employee sessions for night shift workers.Work Smart options are available.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$56,400.00 CAD - $94,000.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Account Executive - Mining
Aon, Toronto, ON
Account Executive - Mining Are you looking for an opportunity to take your career to the next level? Are you intrigued by the idea of working with industry-leading experts and having loads of professional development opportunities? If this sounds like you, read on! This is a hybrid role with the flexibility to work both virtually and from our Toronto office. Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Distinctive Client Value Develop and maintain knowledge of client’s operations and risk exposures. Identify specific client and prospect needs and develop innovative and cost-effective solutions. Review and revise insurance program in conjunction with the client to ensure complete and appropriate coverage. Resolving client issues and concerns in partnership with the service team. Interacting and communicating regularly with the service team to ensure expected standards of service are delivered to the client. Maintaining at all times, a thorough understanding and knowledge of all available Aon resources. Produce new business and assist in the development of sales and marketing strategy. Develop comprehensive new business sales and development plans for identified targeted prospects and existing clients based on pre-agreed financial goals. Focus efforts on the development of new contacts and building relationships with prospects that align with the Branch’s acknowledged target market, with the understanding that volume of prospecting activity is essential. Operational Excellence Introducing the service team to clients as their day-to-day point of contact for ongoing service needs and ensuring smooth communication and coordination with the client. In conjunction with the service team, establish client service plans ensuring account profitability in a value-based approach for the scope of services required. Assume accountability for the service quality provided to the client. Developing and managing client relationships in order to increase penetration sales and cultivate new business opportunities. Performing other related duties as assigned in support of the managing the day-to-day service delivery to our clients. Talent Management Coordinating the efforts of technical and support staff to service clients efficiently Mentoring all levels of staff as required and performing other related duties as required How this opportunity is different This role will provide the opportunity for our colleague to act as the face of Aon to the clients/prospects in the Mining community, working to steward and build upon an established book of multinational mining accounts. The successful candidate will work across segment lines and geographies to deliver the best of Aon to this multinational practice. They will also be tasked with projects such as providing the leadership for development and delivery of insurance and industry related presentations/seminars prospects and clients as required. Skills and experience that will lead to success 5-9 years Commercial insurance experience RIBO license required CIP is preferable, or working towards Proficient in MS Word, Excel, Microsoft Outlook Strong organization skills and the ability to prioritize under pressure of competing deadlines. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected] #LI-HYBRID #LI-NA1 2539634
Responsable de produit - Product Owner
Equest, Quebec, QC
UEAT est une entreprise dynamique située dans la ville de Québec, au Québec, qui révolutionne l'industrie de la restauration au Canada grâce à des solutions de commande en ligne et libre-service. Sa mission est de simplifier la vie des restaurateurs à travers le Canada. Joignez-vous à cette aventure et participez à la transformation numérique de l'industrie de la restauration, fièrement soutenue par Moneris, le principal fournisseur de services de paiement du Canada.Votre carrière à UEAT : L'opportunitéUEAT est à la recherche d'un responsable de produit expérimenté pour jouer un rôle crucial dans notre parcours.Emplacement : Vous travaillerez au bureau de Quebec dans le cadre d'un modèle de travail Hybride. Nous sommes également ouverts aux candidats de l'extérieur du Québec.Lien hiérarchique : Vous relèverez du Team Lead ProduitVotre carrière à UEAT : Responsabilités Concevoir de nouveaux produits et services ainsi que veiller à l'évolution du portfolio de produits existants afin de contribuer à l'atteinte des objectifs commerciaux de UEAT;Comprendre et analyser les habitudes d'achats et les attentes des consommateurs afin de les fidéliser et contribuer au succès de nos clients;Définir la feuille de route des produits sous sa responsabilité et la communiquer aux parties intéressées.Rédiger des spécifications et récits utilisateurs clairs pour notre équipe de développement en assurant une bonne compréhension du besoin à combler;Travailler en étroite collaboration avec les concepteurs UX/UI afin d'élaborer des solutions novatrices et optimales;Construire d'excellentes relations avec les clients internes et externes afin de bien comprendre et représenter leurs besoins;Interpréter les tendances de l'industrie afin de positionner UEAT comme leader;Élaborer la documentation et les communications requises pour s'assurer que les nouveaux produits et fonctionnalités sont utilisées à leur plein potentiel;Mesurer la performance des produits par des résultats et des indicateurs (KPI) pour orienter les décisions afin d'assurer le succès des produits tout au long de leur cycle de vie.Votre carrière à UEAT : ProfilMinimum de 5 ans d'expérience pertinente dans un poste similaire;Études en informatique, marketing, ingénierie ou autre domaine pertinent;Expérience démontrée de gestion de produit d'une plateforme de commerce électronique web et mobile;Maîtriser la méthode Agile et Scrum;Être à l'aise avec des outils comme Google Analytics, Google Tag Manager, outils de BI pour interprétation de données utilisateurs et applicatives;Maîtrise de l'anglais et du français (écrit et parlé);Gestion de produit utilisant l'intelligence artificielle (un atout);Connaissances du milieu de la restauration (un atout);Atouts :Volonté de prendre des initiatives et de les conduire de manière autonome;Être créatif et proactif;Être curieux et avoir un grand intérêt pour les plateformes technologiques utilisées en web et mobile et, comprendre leurs particularités;Être rigoureux et sait bien s'organiser;Être un bon communicateur, négociateur et leader;Détenir une capacité de stratégie et vision globale;Avoir un esprit de synthèseVotre carrière à UEAT : AvantagesMeilleure progression de carrière grâce à des programmes qui soutiennent vos objectifs d'apprentissage et de développement, notamment l'Université UEAT, l'accès illimité et gratuit aux formations LinkedIn Learning et Coursera, un programme de mentorat et des occasions de croissance interne avec d'innombrables parcours de carrières;Approche globale de votre bien-être, avec un programme d'aide aux employé(e)s, de la télémédecine et un compte de bien-être;Équilibre travail-vie personnelle grâce à notre modèle de travail hybride et à nos horaires flexibles;Culture fondée sur la collaboration, avec un environnement de travail ouvert et une politique ouverte qui encourage les discussions franches et la transparence;Repas subventionnés et thé et café à volonté dans nos bureaux.En savoir plus sur la vie à UEAT en consultant le site suivant : ueat.io/a-propos-ueat/carrieres/ ______UEAT is a dynamic Québec, QC-based start-up revolutionizing the restaurant industry in Canada with online and self-ordering solutions. Our mission is to simplify the lives of restaurateurs across Canada. Join us on our journey and become a part of the digital transformation of the restaurant industry, proudly backed by Moneris, Canada's leading payment processor.Your UEAT Career - The OpportunityUEAT is seeking an experienced Product Owner to play a crucial role in our journey.Location: You will be based in our Quebec City office and will work in a Hybrid model. We are also open to candidates outside of Quebec City.Reporting Relationship: You will report to the Product Team Lead.Your UEAT Career - What you'll doDesign new products and services as well as ensure the evolution of the existing product portfolio in order to contribute to the achievement of UEAT's commercial objectives;Understand and analyze consumer purchasing habits and expectations in order to build loyalty and contribute to the success of our customers;Define the product roadmap under your responsibility and communicate it to interested parties.Write clear specifications and user stories for our development team, ensuring a good understanding of the need to be filled;Work closely with UX/UI designers to develop innovative and optimal solutions;Build excellent relationships with internal and external customers in order to fully understand and represent their needs;Interpret industry trends in order to position UEAT as a leader;Develop the documentation and communications required to ensure that new products and features are used to their full potential;Measure product performance through results and indicators (KPI) to guide decisions to ensure the success of products throughout their life cycle.Your UEAT Career - What you bringMinimum of 5 years of relevant experience in a similar position;Studies in computer science, marketing, engineering or other relevant field;Demonstrated experience in product management of a web and mobile e-commerce platform;Master the Agile and Scrum method;Be comfortable with tools such as Google Analytics, Google Tag Manager, BI tools for interpreting user and application data;Fluency in English and French (written and spoken);Product management using artificial intelligence (an asset);Knowledge of the restaurant industry (an asset);Nice-to-have...Willingness to take initiatives and lead them independently;Be creative and proactive;Be curious and have a great interest in the technological platforms used on web and mobile and understand their particularities;Be rigorous and know how to organize well;Be a good communicator, negotiator and leader;Have a capacity for strategy and global vision;Have a spirit of synthesisYour UEAT Career - What you getAccelerate your career with programs that support your learning and development goals including UEAT University, unlimited free access to LinkedIn Learning and Coursera, a mentorship program, and opportunities to grow internally with endless career pathsHolistic approach to your well-being, with an Employee Assistance Program, telemedicine and a wellness accountFind work/life balance with our hybrid working model and flexible schedulesCulture built on collaboration with an open space office environment and open-door policies that encourage frank discussions and transparencySubsidized meals and unlimited tea and coffee at our officesFind out more about life at UEAT at ueat.io/about-ueat/career Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.
Sales Development Representative (Bilingual)
Coveo Solutions inc., Montreal, QC
Are you ready to help open doors at the top of the sales funnel? Coveo is seeking an energetic, motivated, and ambitious Sales Development Representative (SDR) to prospect and identify new sales opportunities in our Service line of business. This role requires a challenger and provocative individual to relentlessly penetrate our target market profiles through calling, emailing, and strategic outreach for our outbound leads.  The SDR holds a key and unique position which works closely with sales, partner managers, the technical team, and marketing to qualify prospects at the top of the funnel. You are the first impression of Coveo when you reach out to a lead, and it is your job to deliver a personalized and highly credible experience, as well as initial sales qualification. Your main responsibilities will include: Build pipeline by outbounding to V and C level Marketing, Digital, eCommerce, and IT decision makers to set discovery calls in a personalized and targeted fashion. Researching, targeting, and following up with your own new outbound leads. Continually test, improve, and refine our strategies and messaging in close collaboration with the Marketing team. Develop and execute strategies for digital & virtual events hosted by Coveo and third parties, in close collaboration with the Marketing team. Collaborate with Coveo’s Partner & Alliance team to generate interest, and qualify sales opportunities. Work with Account Executives in North America to progress qualified leads through the sales process. Research and build intelligence on accounts to figure out the best strategy to land business with them. Be a Coveo champion by demonstrating a deep understanding of the platform, our competitive differentiators, and the value we provide our customers. Stay up to date on trends in the industry and marketing developments in the industry. Ready for a great challenge?    Relevance is what creates winners in digital experiences. Coveo is the world’s leading cloud-based relevance platform. Using applied AI, the Coveo Platform is the intelligence layer that transforms digital experiences, starting with intelligent search, through to specialized implementations for ecommerce, service, and workplace. To support our Growth, you’ll ideally have: Drive: You’re a Self-starter, with street smarts and excellent influence, persuasion & motivation skills. Business Acumen: You can quickly assimilate and navigate a variety of B2B and B2C organizations as well as their structures & workflows. Communication: You make connections and use your resources internally and externally to help continually improve our approach. You're also bilingual, strong in English and French, as you will be prospecting across Canada and the US. A strong team spirit: You thrive in a work environment that is highly collaborative & cross functional in nature. Charisma: You are a natural people-person, and know how to earn support, trust, and develop long-term partnerships. Time Management: This role has a higher volume of outbound leads and demo requests, so ensuring that your work is being completed is essential. Nice to haves: eCommerce or Service experience and knowledge. Familiarity with the Salesforce ecosystem and Salesforce CRM. Account-based selling and buyer-centric messaging experience. Do we have a fit? Send us your resume, and convince us that you are a must-have rather than a nice-to-have.Even if your background does not check every single box above, please consider applying. Experience comes in many forms but passion goes a long way and we appreciate that skillsets are transferable. Join the #CoveoLife!
Sr. Client Delivery Manager - ECS
SAP, Toronto, ON
We Help the World Run Better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! About the Team Customer Delivery Engagement (CDE) organization is the global team within SAP Enterprise Cloud Services organization overseeing all aspects of the Customer Engagement from the point of sale throughout the entire lifecycle and providing commercial, project, and technical operations expertise. They deliver fixed-scope, proactive and outcome-based services across the entire SAP software stack to SAP's RISE customers. The CDE team combines all customer-facing roles inside ECS and presents SAP as "One Voice" through coordinated communication at all levels to our clients, internal and external stakeholders. We are dedicated to customer centricity, client intimacy and support of client lifecycle management. We create a stable foundation for our customers' IT operations and support customers on their digital transformation journey to the intelligent enterprise based on S4/HANA. With continuous access to our expertise and the broader SAP expert network, our customers can take advantage of the latest technologies to support continuous business innovation. SAP CDE helps customers accelerate their innovation adoption, delivering the flexibility to adapt to business changes, rapidly implement technologies and standardize and optimize operations of SAP centric solutions. The mission of the CDE Organization is to maximize the customer success by helping to manage complexity, ensure stable operations, mitigate risk and lowering total cost of operation, support customers on their journey to the intelligent enterprise powered by S4/HANA and releasing investment as well as customer resource capacity for innovation. The Role Our Client Delivery Managers (CDM) work in close collaboration with the Technical and Project teams to serve our customers and provide quality remote and on-site services and activities to fit the customers' needs and complexity. After initial contract execution, the CDM is the primary SAP ECS contact for the client and assumes end-to-end accountability of the engagement and is responsible for the delivery and performance of the contracted ECS services. CDMs act as a partly onsite trusted advisor who grows the business by developing and supporting growth of the client relationship for SAP ECS. The CDM cooperates closely with the customers' technology and business stakeholders and is the voice of the client within SAP and recognized as the escalation point for all issues with regards to the ECS engagement while cooperatively planning and coordinating ECS-related requests. The CDM is also in contact with customer's Management / C-Level and acts as trusted advisor who grows the business by driving the client's digital transformation and generating higher customer value. The CDM shares monthly / quarterly reporting on the Service Level with the customer and advises on new services or other developments within SAP Enterprise Cloud Services that increase the business value for the customer. The CDM role has variations depending on the customer's contract type. CDM Responsibilities • Develop a strategic engagement with your client to establish client focus on the core of the services delivered. • Continuously increase client trusted advisor relationship with executives and key stakeholders • Demonstrate accountability as the single orchestrator for end-to-end delivery. • Set up the engagement, manage all engagement delivery lifecycle phases after contract signature (on-boarding, transition, stabilization, operations, off-boarding) • Ensure operational excellence on contract administration supported by ECS functions (profitability reporting, invoicing, credits, penalties etc.) • Create and maintain service plans for each customer to proactively manage operational risk and ensure customer adherence to save on costs resulting from unforeseen outages • Identify service improvements and delivery opportunities and realize the value for the client • Track and report on business growth and upsell throughout the entire engagement lifecycle • Expected to spend up to 20% of time onsite at client location Education and Qualifications/ Skills and Competencies • Bachelor's degree required; advanced degree preferred in Business Administration, Computer Science, Technical Engineering, Economics, or related field • SAP Basis, technology and/or functional knowledge are very important • Technical infrastructure know-how and technical understanding of virtualized system landscapes is critical for this role • Strong project management skills & customer-facing experience • Strong ability to translate between technical and non-technical audience with confidence • Strong engagement management, relationship building and de-escalation skills • Excellent presentation, communication, and moderator skills • High competency in multi-tasking and ability to manage multiple engagements in parallel • Accustomed to working in an international and global virtual matrix organization • Experienced in area of IT service providers and managing outsourcing engagements • Understanding of SAP's cloud business, cloud and hybrid infrastructure and cloud operation processes • High proficiency in English. Additional languages are a big plus • Knowledge and certifications in standards and methodologies for SAP IT operations (e.g. SAP CCoE, ITIL V4 Foundation or Expert Level, Run SAP standards, Solution Manager ALM) are beneficial • Certification in project management methodology (e.g. PMP) is beneficial Work Experience • 4-6+ years' experience in project management or SAP Operations • 4-6+ years' experience in a customer-facing role • 8+ years' experience in SAP Basis and/or infrastructure operation/development is preferred/desirable #SAPECSCAREERS We Build Breakthroughs Together SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. 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We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 88,700-185,400 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAPNorthAmericaBenefits.com Requisition ID: 386437 | Work Area: Information Technology | Expected Travel: 0 - 20% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid Requisition ID: 386437 Posted Date: Apr 11, 2024 Work Area: Information Technology Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 20% Location: Toronto, ON, CA, M5K 1B7