Overview of salaries statistics of the profession "Customer Account Manager in Canada"

PURPOSE OF JOB The Sales Account Manager will focus on Preferred Customers within an assigned base. The position is responsible to drive and cultivate lasting, buying relationships with customers by identifying and creating opportunities and positioning solutions aligned with customer goals, challenges, and initiativesPRIMARY DUTIES AND RESPONSIBILITIES Sales: 80% • Strategically leverages marketing material provided to drive Increased AOV, share of wallet and category penetration. • Meets or exceeds business sales and productivity goals - daily, weekly, monthly. • Utilizes Product Specialist teams to enhance customer's experience in key categories. • Understands buying trends and categories for the industries within the base. • Assist with product research and sourcing large quantity orders to increase share of wallet. • Maintain a robust sales pipeline. • Follow internal guidelines to offer customer level pricing. • Utilizes various sources including reporting provided to create relevant sales driven calls. • Understands the sales process and demonstrates the ability to execute • Responsible to drive and cultivate a lasting buying relationship with customers by leveraging sales model of Connect, Share, Partner. Customer Service: 15% • Liaison between the customer and internal partners to resolve escalated issues in a timely and effective manner • Utilize OMS system to understand the customer issues and how to solve them Self-development: 5% • Participates in team, departmental meetings and feedback sessions • Works with Team Manager to personally develop sales skills through coaching and sales strategies • Builds business plan to align personal goals with team and overall business strategy and objectives. • Shares and utilizes best practices of the business and peers on a regular basis • Seeks and accepts coaching for improvement PHYSICAL DEMANDS / WORKING CONDITIONS • Contact CentreRECOMMENDED QUALIFICATIONS Knowledge / Skill Requirements: • Strong communication skills - verbal and written with an aptitude for building strong customer relationships • Must have worked in an environment where sales centric goal is present. Ability to produce required results on a day to day basis. • Strong organizational, time management and decision- making skills necessary • Self-motivated to work independently and on a team • Maintain strong level of customer data integrity and PCI Compliance • Suggest solutions and innovative ideas to meet client needs • Ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Experience: • 2-3 years combined customer service and sales Education: • High School Diploma#bringyourpassion

PURPOSE OF JOB The Sales Account Manager will focus on Preferred Customers within an assigned base. The position is responsible to drive and cultivate lasting, buying relationships with customers by identifying and creating opportunities and positioning solutions aligned with customer goals, challenges, and initiativesPRIMARY DUTIES AND RESPONSIBILITIES Sales: 80% • Strategically leverages marketing material provided to drive Increased AOV, share of wallet and category penetration. • Meets or exceeds business sales and productivity goals - daily, weekly, monthly. • Utilizes Product Specialist teams to enhance customer's experience in key categories. • Understands buying trends and categories for the industries within the base. • Assist with product research and sourcing large quantity orders to increase share of wallet. • Maintain a robust sales pipeline. • Follow internal guidelines to offer customer level pricing. • Utilizes various sources including reporting provided to create relevant sales driven calls. • Understands the sales process and demonstrates the ability to execute • Responsible to drive and cultivate a lasting buying relationship with customers by leveraging sales model of Connect, Share, Partner. Customer Service: 15% • Liaison between the customer and internal partners to resolve escalated issues in a timely and effective manner • Utilize OMS system to understand the customer issues and how to solve them Self-development: 5% • Participates in team, departmental meetings and feedback sessions • Works with Team Manager to personally develop sales skills through coaching and sales strategies • Builds business plan to align personal goals with team and overall business strategy and objectives. • Shares and utilizes best practices of the business and peers on a regular basis • Seeks and accepts coaching for improvement PHYSICAL DEMANDS / WORKING CONDITIONS • Contact CentreRECOMMENDED QUALIFICATIONS Knowledge / Skill Requirements: • Strong communication skills - verbal and written with an aptitude for building strong customer relationships • Must have worked in an environment where sales centric goal is present. Ability to produce required results on a day to day basis. • Strong organizational, time management and decision- making skills necessary • Self-motivated to work independently and on a team • Maintain strong level of customer data integrity and PCI Compliance • Suggest solutions and innovative ideas to meet client needs • Ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Experience: • 2-3 years combined customer service and sales Education: • High School Diploma#bringyourpassion

PURPOSE OF JOB The Sales Account Manager will focus on Preferred Customers within an assigned base. The position is responsible to drive and cultivate lasting, buying relationships with customers by identifying and creating opportunities and positioning solutions aligned with customer goals, challenges, and initiativesPRIMARY DUTIES AND RESPONSIBILITIES Sales: 80% • Strategically leverages marketing material provided to drive Increased AOV, share of wallet and category penetration. • Meets or exceeds business sales and productivity goals - daily, weekly, monthly. • Utilizes Product Specialist teams to enhance customer's experience in key categories. • Understands buying trends and categories for the industries within the base. • Assist with product research and sourcing large quantity orders to increase share of wallet. • Maintain a robust sales pipeline. • Follow internal guidelines to offer customer level pricing. • Utilizes various sources including reporting provided to create relevant sales driven calls. • Understands the sales process and demonstrates the ability to execute • Responsible to drive and cultivate a lasting buying relationship with customers by leveraging sales model of Connect, Share, Partner. Customer Service: 15% • Liaison between the customer and internal partners to resolve escalated issues in a timely and effective manner • Utilize OMS system to understand the customer issues and how to solve them Self-development: 5% • Participates in team, departmental meetings and feedback sessions • Works with Team Manager to personally develop sales skills through coaching and sales strategies • Builds business plan to align personal goals with team and overall business strategy and objectives. • Shares and utilizes best practices of the business and peers on a regular basis • Seeks and accepts coaching for improvement PHYSICAL DEMANDS / WORKING CONDITIONS • Contact CentreRECOMMENDED QUALIFICATIONS Knowledge / Skill Requirements: • Strong communication skills - verbal and written with an aptitude for building strong customer relationships • Must have worked in an environment where sales centric goal is present. Ability to produce required results on a day to day basis. • Strong organizational, time management and decision- making skills necessary • Self-motivated to work independently and on a team • Maintain strong level of customer data integrity and PCI Compliance • Suggest solutions and innovative ideas to meet client needs • Ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Experience: • 2-3 years combined customer service and sales Education: • High School Diploma#bringyourpassion

DescriptionThe TAM / Technical Account Manager will provide post sales technical support to Fortinet Customer assigned accounts. This will include conducting technical meetings with Customers to highlight Fortinet's products and solutions. Job Duties and Responsibilities • Technical support through Forticare Platform • Collection, analysis and change recommendations of configuration information • Collection and analysis of customer network information • Recommend actions based on analysis • Installation and configuration assistance using service points • Reproduction of customer environments on lab equipment • Follow up technical cases and manage the right expectation until the closure of the cases • Conduct weekly status conference calls with customers to report status of open issues WSR. • Conduct Quarterly Service Report (QSR). • Work closely and provide direct technical email and phone support to our customers in the AMERICAS Region. • Develop best practice deployment and troubleshooting methodology documentation. • Analysis of support request, completion of requests for information and documentation. • Will exercise independent judgment in methods, techniques and evaluation criteria for obtaining results Qualifications (Education, Experience, and Certifications) • Bachelor / Engineering degree on Computer Science, Electronics or Telecommunications granted by a University recognized by the local Education System and/or Education Authority. • Must be a citizen, or be legal resident and have a valid working visa for the hiring country. • Must currently live in hiring country and close enough to attend office meetings. • At least 3 years of experience on design, installation and/or operation of network security solutions, including at least three of the following: Firewalls, VPNs, IDP/IPS, Antivirus Gateways, Web Content Filtering, AntiSpam, Vulnerability Managers, Database Security, VoIP Security. • Experience as operating systems administrator, either Microsoft Windows Sever or UNIX flavors/variants. • Experience with authentication systems such as LDAP, RADIUS, TACACS+, Active Directory, Digital Certificates / PKI. • Experience designing and/or operating/maintaining Wireless networking in a secure way. • At least 2 product certifications on Networking, Firewalls, VPNs, IPS, Antivirus, AntiSpam, URL Filtering or Vulnerability Managers; that can be from Fortinet or from other competitor products is a plus. • At least 2 years of experience on engineering postsales activities, including technical meetings, Proof-of concepts, Technical trainings, product sizing, solution design, assisting and professional services. • An independent information/network/computer security certification from SANS, (ISC)2, ISACA, BS7799/ISO17799 is a plus Knowledge, Skills and Abilities • Strong oral and written communication skills in English, Spanish is a plus. • In-depth technical knowledge on computer networks and Internet security • Clear understanding of the engineering role within the technology-sales process. • Strong understanding of common TCP/IP Service Protocols, such as ICMP, DNS, FTP, SMTP, HTTP, SNMP, SSH. • Strong understanding in the following technologies and protocols: PPTP, L2TP, 802.1q, 802.1x, SSL, IKE, IPSec, 3DES, AES, SHA-1, MD5. • Strong analytical skills, oriented to details. • Ability to be autodidact and learn new knowledge areas on his/her own. • Proven track as problem solver. • Highly organized. Capable of working and multi-tasking across multiple projects. • Self-motivated, with ability to work without direct supervision. • Adaptable and flexible, operating in a fast-paced, dynamic environment. • Ability to speak Portuguese is a plus. • Demonstrated experience working on distributed teams is a plus. • Deep understanding of Database solutions and Database security systems is a plus. • Deep understanding of VoIP solutions and VoIP security systems is a plus. Working Conditions, Mental and Physical Demands • Travel requirements around 30% of the time. • Work in an office environment or remote work • Long periods of talking on the telephone • Ability to work after hours • No restrains to travel to USA, Mexico, Caribbean and South America. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. #GD #LI-MG1Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security features without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 450,000 customers trust Fortinet to protect their businesses.

As a Customer Success Manager at Daifuku, you will be a key player in ensuring the success and satisfaction of our clients. This role requires a strategic mindset, exceptional communication skills, and the ability to manage a portfolio of 145 companies. You will play a critical role in driving the voice of the customer, managing renewals, and fostering collaborative relationships with internal teams This is an excellent opportunity for an exceptional Customer Success Manager who is looking to expand their skills and build their career with an industry leader. Experience in customer success or account management, preferably within the tech sector.Proven track record of managing client relationships and driving customer satisfaction.Excellent communication, presentation, and negotiation skills.Strong organisational and time-management abilities.Familiarity with Catalyst or similar customer management tools is a plus.Location: RemoteWorking pattern: Full Time, 40 hours per weekContract Type: PermanentDaifuku offers an excellent compensation package including great benefits such as excellent medical, vision, and dental insurance, paid vacation time, paid sick time, and paid holidays, Flexible Spending Programs, and more.

BASIC QUALIFICATIONS- Bachelor's degree- Experience analyzing data and best practices to assess performance drivers- 3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experienceDESCRIPTIONAbout AmazonAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world.About the Role - Account Management:As an Account Manager as part of RBS (Retail Business Services) VSP (Vendor Success Program) Team, you will have the exciting opportunity to help shape and deliver on a strategy for managing vendors for Amazon Retail US.The candidate will thrive in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and positive experience for sellers. This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team. You will engage directly with Amazon's vendors and multiple internal teams to enable Amazon's vendors growth on Amazon. You will utilize a wide range of negotiation skills and work across major functional areas to drive the performance of vendor partners at Amazon. In this role you will be focused on growing our business with Amazon vendor partners.Also you will look into operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor's business.Please note that you will be expected to specifically work on transactional but business critical activities and have a hands-on approach.Timings will be as per USA shift, 04:00 pm IST to 01:00 am ISTKey job responsibilitiesKey job responsibilitiesBusiness Growth• Success will be measured by the performance of your task and deliverables on input metrics.• Contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience, in collaboration with cross-functional teams and other Amazon programs.• Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make trade-offs between short term selling partner needs and longer term strategic investment. • Identify new opportunities across a large number of brands, develop and execute project plans.Relationship Management• Build and cultivate relationships with sellers in your team's portfolio along with internal stakeholders; be a trusted advisor and a business advocate.• Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate.Process Excellence• Use customer feedback, market growth trends, and analyse key metrics to contribute to strategic development of features and programs that accelerate growth and improve selling partners` experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify.• Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability.We are open to hiring candidates to work out of one of the following locations:Virtual Location - KAPREFERRED QUALIFICATIONS- Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights- Proven track record of building and cultivating relationships with internal and external stakeholders driving resolutions collaboratively, resolving conflicts, and ensuring follow-through with excellent verbal and written communicationSalary: . Date posted: 04/08/2024 09:51 PM

As a Customer Success Manager at Daifuku, you will be a key player in ensuring the success and satisfaction of our clients. This role requires a strategic mindset, exceptional communication skills, and the ability to manage a portfolio of 145 companies. You will play a critical role in driving the voice of the customer, managing renewals, and fostering collaborative relationships with internal teams This is an excellent opportunity for an exceptional Customer Success Manager who is looking to expand their skills and build their career with an industry leader. Experience in customer success or account management, preferably within the tech sector.Proven track record of managing client relationships and driving customer satisfaction.Excellent communication, presentation, and negotiation skills.Strong organisational and time-management abilities.Familiarity with Catalyst or similar customer management tools is a plus.Location: RemoteWorking pattern: Full Time, 40 hours per weekContract Type: PermanentDaifuku offers an excellent compensation package including great benefits such as excellent medical, vision, and dental insurance, paid vacation time, paid sick time, and paid holidays, Flexible Spending Programs, and more.

Take the next steps in your sales career by joining us as a Customer Development Manager! We are SWISH! We are people like you. Everyday our team members provide expert solutions in spaces all across Canada. Together, we build a safer, cleaner, and more sustainable future. What does a Swish Customer Development Manager do? Act with Integrity at all times: Develop and maintain strong relationships with existing customers. Have a Growth Mindset: Help the business by growing sales within existing accounts, expanding customer contracts, identifying and developing new opportunities. Be a Trusted Partner : Understand customer needs and objectives; remain alert and responsive to changing customer needs. Develop and implement account penetration strategies to include regular business reviews for key customers to maximize sales. Achieve overall gross margin targets and maintain a healthy sales pipeline to assist with sales forecasting. Develop a Deep Expertise: Establish product knowledge of all Swish lines of business, including I&L (Industrial & Laundry), Equipment, and Chemical, in order to provide the customer with effective solutions. Ensure the timely and successful delivery of our solutions according to customer needs and objectives. What do you need? 3 years sales experience with proven success in a B2B environment Business and financial acumen around sales forecasting, opportunity management and customer planning Ability to clearly articulate business drivers, understand key financial and total cost of ownership concepts with all levels of the organization Ability to utilize sales process to uncover customer objections/concerns, and determine appropriate solutions Proven ability to manage a designated territory and/or customer base to maximize revenue growth Interpersonal skills required to deal with staff members and customers End use market experience with education, healthcare, facilities management, hospitality and government is an asset When you join Swish, you can expect: Membership in the Swish family - we treat our employees with integrity and always have, since 1956. Competitive base salary PLUS bonus. Access to hundreds of perks from the Home, Wellness, Travel, Fashion, and other industries. Unlimited training and development with an industry-leading brand. Excellent company-paid benefits, including: Extended Health & Dental Care Employee Assistance program Company contributions to your Registered Retirement Savings Plan

The Account Manager is responsible for growing revenue in a profitable manner within a subset of identified high-value target accounts. The position will manage the establishment of profitable and mutually beneficial relationships with customers. You will collaborate with various stakeholders while utilizing clear and concise communication. Salary Range: $75,000.00 - $85,000.00 + Commissions Key Responsibilities: Work with organization's leaders to develop strategies for growth within our existing customer base. Comply with all OHSA safety requirements. Participate in production meetings to facilitate continuous improvement. Keep abreast of changes within the industry including customers and competition. Submit sales reports at the direction of management. Meet and exceed department Key Performance Indicators. Use and develop SEP and CRM tools for the day to day and tracking activities. Cultivating and sustaining robust relationships with key accounts to surpass their expectations. Identifying growth opportunities within accounts and deploying strategies to expand our customer relationships. Collaborating closely with sales and production teams to ensure on-time, top-notch service delivery. Offering professional advice and backing to clients enriches their experience with SinaLite. Consistently reviewing account performances and adjusting strategies as needed. Providing customer feedback to the other go-to-market pillars to ensure market alignments and exceeding expectations. Maximize spend on assigned accounts within your book of business. Exceed monthly/quarterly sales targets by driving new opportunities within your book of business. Generate short-term results whilst maintaining a long-term perspective to improve overall revenue generation YOY. Demonstrate/sell value to key stakeholders within the accounts during the expansion cycle. Exceed activity and revenue goals on a quarterly basis. Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce. Partner with customer success to ensure high satisfaction within your accounts. Skills and Qualifications : Demonstrated expertise as an Account Manager, particularly within the wholesale printing realm. Exceptional communication and negotiation prowess. Strong organizational and time management skills. Ability to seamlessly operate both independently and as a team player. Dedication to maintaining elevated levels of customer satisfaction. Ensuring alignment with organizational and department expectations early and often Willing to work hard and be agile in a startup environment

Account Manager - Media Sales Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.Rogers Sports & Media is seeking a National Account Manager to manage a territory of advertising agencies and direct clients, reporting to the Sr. Manager of Agency & National Sales. The ideal candidate can excel in a fast-paced environment and drive incremental revenue across the premium portfolio of Roger's conventional and specialty stations, Streaming TV Video, and Advanced TV portfolio.This position requires expertise in all aspects of the sales process from superior relationship-building abilities, accurate forecasting skills, proactive solution selling and strong closing abilities, to intensive prospecting with customers through a detailed understanding of the client's business needs. The primary function of the role is to sell both transactional and integrated opportunities across linear television, streaming tv video, and advanced television for Rogers Sports & Media within an existing territory.What You will be doing... Sell Rogers Sports & Media conventional and specialty linear stations as well as streaming TV Video, advanced TV solutions, and media sponsorships. Actively prospect for and develop new business opportunities by building and maintaining strong relationships with clients and agencies. Prepare and deliver high-quality presentations and proposals tailored to each client and/or agency group on a frequent basis. Lead & collaborate on all sales initiatives through agency-based proposals, direct-to-client & new business acquisitions to ensure the combined achievement of revenue targets across television, streaming tv and advanced tv assets. Develop creative strategies around the business to meet targets and maximize revenue. Lead in-depth and strategic management of category & industry tools to develop & drive new business. Work with internal teams, colleagues, and leadership to develop creative solutions and integrated sales programs for clients. Maintain up-to-date information related to market changes, the competitive landscape, trends, and movements to effectively manage a sales territory. Develop and maintain client profiles, contact updates, and historical buying data in Salesforce. Update and maintain all account history and activity reports and annual account planning in Salesforce. Prepare weekly or monthly sales status reports through a keen focus on pipeline management in Salesforce. Forecast and maintain weekly sales priorities/activities in Salesforce. What you will bring... Proven advertising sales experience, preferably in media sales/television/digital. Must have excellent presentation skills. Strong negotiation and sales abilities. Advanced knowledge of MS Office applications. Superior communication skills. Strong interpersonal skills. Communication and presentation skills, both written and oral, must be excellent. The successful candidate must have strong listening skills and be tactful in many interactions, both with external customers and with internal departments. Strong Performance well under the pressure of deadlines, the requirement to generate new customers, and the accountability of multi-million dollar revenue targets. Comfortable with ambiguity in developing plans and future strategies while also adhering to corporate policies in conducting business. Here's what you can expect in return: A manager who deeply cares about your development and long-term career at Rogers A team that trusts and wants to win together Smart and accomplished colleagues who are focused on both the "what" and the "how" Your choice of hardware and software (iPhone or Android plus a laptop PC etc. Schedule: Full time Shift: Day Length of Contract: 12 Months Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Sales & Account Management Requisition ID: 304512At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Account Manager, Sales Management, Advertising Sales, Advertising, Sales, Marketing

Who we areBuild a brighter future while learning and growing with a Siemens company at the intersection of technology, community, and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you.About the jobThe Account Manager is a position within the sales organisation responsible for growing new business and quota attainment within a set group of existing clients. In this role, you will be connecting with your given client territory while adding insight and value through all client interactions. Through this value-added relationship you will uncover, qualify, manage, and close opportunities within your given accounts. We are looking for an ambitious, resilient, persistent, competitive person who is also relationship oriented, organised, confident, goal oriented, optimistic, and smart. It is important to have a value-added mindset and be willing to continue to learn and be curious.This role is location flexible within Australia; Brightly supports a Work from Anywhere (work from home) candidate, employed anywhere in Australia.What you'll be doing• Strive to build, maintain, and create strong customer relationships.• Achieve quota through cross and up sales with each client account. Manage a portfolio of accounts to achieve long term success.• Have excellent communication and negotiations skills and be customer service oriented. • Having insight and perception to navigate the software sales process successfully.• Develop positive relationships and handling customer's needs. Connecting clients with internal resources and information. • Prospect, upsell and cross sell business by using existing and potential customer networks.• Set and track sales account targets, aligned with company objectives. • Work with sales team, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all sales, company, and client needs are met.• Closes sales by building rapport with potential account; explaining product and service capabilities; asking pertinent discovery and qualification questions, overcoming objections from prospects.• Project manages the procurement process for our prospects to allow for urgency and predictability.• Proactively engages with clients to help anticipate their needs as they grow with our solutions.• Updates job knowledge by participating through professional development opportunities.What you need • Bachelor's degree preferred.• 1-3 Years of Sales, Account Management, or other relevant experience • Desire to continually grow and improve.• Strong Critical Thinking & Problem Solving • Software - Ability to use CRM (Salesforce.com), Excel, Word, Outlook, PowerPoint, Company Information Database/Wiki, team chat, & online video conferencing tools.The Brightly cultureWe're guided by a vision of community that serves the ambitions and wellbeing of all people, and our professional communities are no exception. We model that ideal every day by being supportive, collaborative partners to one another, conscientiously making space for our colleagues to grow and thrive. Our passionate team is driven to create a future where smarter infrastructure protects the environments that shape and connect us all. That brighter future starts with us.Together we are Brightly!Salary: . Date posted: 04/08/2024 02:37 PM

The Customer Service Manager is responsible for providing a productive and motivating working environment, and addressing any issues/disputes from customers or clients. A Customer Service Manager job description generally includes:Delivering a comprehensive service to enquiring customersPossibly delegating certain customer enquiries to specific teamsManaging a large number of incoming calls and emailsManaging customers’ accountsKeeping a record of customer interaction and details of actions takenCommunicating with internal teams to discuss sales targetsGenerating sales leads, building sustainable relationships where necessaryReporting back on resultsCustomer Service Manager job qualifications and requirementsWhilst no degree is required for a Customer Services role, there are a number of traits that a candidate will be expected to display in order to excel in the role:Excellent verbal and written communication skillsThe ability to maintain calm under pressureA thorough knowledge of the product or service the company they work for is offeringEfficiency and organisational skillsAdministrative skillsComputer literacy in order to type up reports, results and details of customer interaction

The Customer Service Manager is responsible for providing a productive and motivating working environment, and addressing any issues/disputes from customers or clients. A Customer Service Manager job description generally includes:Delivering a comprehensive service to enquiring customersPossibly delegating certain customer enquiries to specific teamsManaging a large number of incoming calls and emailsManaging customers’ accountsKeeping a record of customer interaction and details of actions takenCommunicating with internal teams to discuss sales targetsGenerating sales leads, building sustainable relationships where necessaryReporting back on resultsCustomer Service Manager job qualifications and requirementsWhilst no degree is required for a Customer Services role, there are a number of traits that a candidate will be expected to display in order to excel in the role:Excellent verbal and written communication skillsThe ability to maintain calm under pressureA thorough knowledge of the product or service the company they work for is offeringEfficiency and organisational skillsAdministrative skillsComputer literacy in order to type up reports, results and details of customer interaction

The Customer Service Manager is responsible for providing a productive and motivating working environment, and addressing any issues/disputes from customers or clients. A Customer Service Manager job description generally includes:Delivering a comprehensive service to enquiring customersPossibly delegating certain customer enquiries to specific teamsManaging a large number of incoming calls and emailsManaging customers’ accountsKeeping a record of customer interaction and details of actions takenCommunicating with internal teams to discuss sales targetsGenerating sales leads, building sustainable relationships where necessaryReporting back on resultsCustomer Service Manager job qualifications and requirementsWhilst no degree is required for a Customer Services role, there are a number of traits that a candidate will be expected to display in order to excel in the role:Excellent verbal and written communication skillsThe ability to maintain calm under pressureA thorough knowledge of the product or service the company they work for is offeringEfficiency and organisational skillsAdministrative skillsComputer literacy in order to type up reports, results and details of customer interaction

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. It has never been a more exciting time to join Microsoft as a Customer Success Account Manager (CSAM). The CSAM is a primary customer relationship role in the Microsoft team supporting our customers on their journey to the Cloud. We are seeking an experienced and motivated person to be the next CSAM within our Enterprise Commercial, where we empower our customers to deliver world class solutions to New Zealand's commercial enterprise customers using the best Microsoft has to offer. The priority for the CSAM is managing the customers successful support experience and assisting them adopt and use Microsoft cloud technologies. As a CSAM you will recognise opportunities to improve your customers experience and help solve their problems utilising Microsoft solutions. CSAMs are responsible for driving the quality delivery of proactive services within the support contract, while partnering with their Reactive Support Managers to understand customer industry trends and supporting Reactive Support Management's lead during Strategic Escalations. In addition to owning the support engagement the CSAM takes a lead role in prioritized Cloud Success programs, working to bring the best of One Microsoft to support customers digital transformation and journey to the cloud. About You: Strong relationship management skills are essential as the CSAM role requires orchestration across multiple internal teams to drive the best outcomes across a range of customer. You can understand and identify high level strategic business requirements whilst keeping across daily operational obligations to ensure all customers achieve value from their Microsoft investment, Ability to accelerate time to value by managing resources, influencing direction and escalating technical blockers, following through until resolved or workaround is implemented. A Growth Mindset approach to learning and stretching yourself outside your comfort zone, with an interest in expanding your technical and project delivery knowledge. Innovation is a core focus area at Microsoft, and the CSAM role is no exception, utilising relationship, technical, and customer knowledge to develop innovative solutions to our customer.Responsibilities• Driving customer cloud adoption and customer success is the prevailing business priority • Working with the customer to create and deliver a program of proactive support services to enhance their experience on the Microsoft platform and assist their journey to the cloud. • Partnering with the core account team to contribute to the strategic account plan and bring technical, industry and customer specific insights to create customer value though accelerating cloud usage • Creating customer value by accelerating cloud consumption/usage, supportability • Improving the customer experience with technical intensity and actioning customer feedback • Orchestrating collaboration across the other parts of the Microsoft business to drive better customer outcomes delivering on the One Microsoft advantageQualificationsThe successful candidate will be able to demonstrate a mix of the following skills and experience: • Experience: Over five years of experience managing the delivery of IT related support and solutions that demonstrate measurable impact on business outcomes • Relationship Building: Demonstrated ability to build and maintain effective relationships at a range of levels including senior executives • Technical: Broad understanding of Microsoft technologies and industry directions including cloud. While not essential for selection, a cloud certification would also be desirable • Program Management: Skills in creating, planning, managing and delivering programs through cross-group collaboration, resource orchestration, communication and analysing outcomes by paying close attention to detail. • Account Planning: Experience in managing a portfolio of customers and participating in account planning • Collaboration and Communication: Proven track record of driving decisions collaboratively, resolving conflicts, communicating successfully either verbally or in written format and being able to present confidently to large or small audiences including C-Level Executives, Senior Management, Database Administrators, Technical Engineers and End users • Industry Knowledge: We are interested to hear if you have knowledge and experience within Energy or gaming sector as this would be considered an advantage • Education: Bachelor's degree or equivalent work experience in a relevant discipline is desirable Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form . Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Salary: . Date posted: 04/12/2024 03:15 AM

The Customer Service Manager is responsible for providing a productive and motivating working environment, and addressing any issues/disputes from customers or clients. A Customer Service Manager job description generally includes:Delivering a comprehensive service to enquiring customersPossibly delegating certain customer enquiries to specific teamsManaging a large number of incoming calls and emailsManaging customers’ accountsKeeping a record of customer interaction and details of actions takenCommunicating with internal teams to discuss sales targetsGenerating sales leads, building sustainable relationships where necessaryReporting back on resultsCustomer Service Manager job qualifications and requirementsWhilst no degree is required for a Customer Services role, there are a number of traits that a candidate will be expected to display in order to excel in the role:

BASIC QUALIFICATIONSProven experience in advertisement solutions- sales, Ad operations, online marketing and advertising. Creative and strategic vision to build value proposition for clients and property • Strong analytical skills as well as experience in applying those skills in the advertising domain • Media planning capabilities (Microsoft Excel, PowerPoint; Nielsen @Plan, Ad Relevance and NetView; DART, Atlas) preferable • Ability to work cross-functionally and with a wide range of employees with different skill sets • Bachelor's degree; emphasis in Marketing, Advertising, or Business preferred • Sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule • Fluent in EnglishDESCRIPTIONWith millions of customers visiting us every day to find, discover, and buy products, we're obsessed with making the shopping experience the best it can be - and advertising is a part of that experience. We strive to make advertising so relevant that customers welcome it - on Amazon, on mobile devices, and across the web. We put the customer at the heart of everything we do. If you're obsessed with being a part of digital advertising that informs instead of interrupts; that helps customers deliver great products and brands, not just delivers impressions; and that empowers customers to be decisive, rather than distracts them - then we want you to come join us and make advertising even better. We are looking for a hands-on, creative, detail-oriented, analytical, and highly-motivated Account manager/ Advertisement sales expert to help scale our growing Advertising program. This person will be responsible for all aspects of Brand's advertising journey on Amazon Advertising including sales, on-boarding and launch of ad campaign by developing and leveraging strong relationships with clients and internal teams. Ensuring seamless execution of smart, effective campaigns, deliver to clients' needs and assist in driving new and repeat opportunities for the business. To do this, this person needs to be extremely hands on, have a deep understanding of Amazon's advertising products, sales, operational capabilities, as well as the ability to synthesize analysis into a concise and compelling presentation. In addition to working closely with other brand facing teams, this person will interact with product development, technical teams, business teams, advertising agencies and clients. Responsibilities: • Build solid relationships with advertisers, advertising agencies, medium and small brands/ clients, displaying a dedication to delivering first-class service and online advertising solutions• • Liaise with Marketing, Product management, and Ad operations to help Brand launch on Amazon Advertising by formulating Brand-centric projects/program for adoption • Liaising with key internal and external stakeholders to set up business processes and SOPs for Brand advertisements funnel. • Educate brands on Amazon Advertising offering. Also help analyze campaign performance against key metrics to identify, recommend, and implement optimizations to help Medium/small brands to increase efficiency, drive high renewal rate and meet clients' KPIs • Leverage our suite of rich data, targeting and product channels to collaborate with the other teams in the development of tailored solutions that meet torso and tail Brands Advertisement goals • Troubleshoot any technical or implementation issues, collaborating with internal teams to develop quick and sound solutions • Serve as a source of market intelligence for other areas of the Advertising team (e.g., product development, product marketing, pricing) and assist in the development of best practices and operational efficienciesWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Excellent organizational, interpersonal, and communication (written and verbal) skills - 2 or more years of post-MBA experience (preferred)Salary: . Date posted: 04/18/2024 09:09 AM

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone to grow personally and professionally. Sound interesting? Then come and join our global team as an Account Manager to work within assigned territory (Ontario Central/East) as the sales representative to achieve Core Laboratory Solution (CLS) and Specialty Laboratory Solution (SLS) sales and profit commitments.Our global team: We are a team of over 70,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what's possible in healthcare to help improve people's lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/careers.This is a role well suited to an ambitious professional, looking for the next step in their career.As a Account Manager you will be responsible for:Achieving business objectives for assigned territory (for example, penetration of account with product/solution/service offerings)Guiding the development and execution of strategic account plans to ensure achievement of assigned business goals and budgetsDeveloping, building, and cultivating long-term relationships within the customer organization and within Siemens field sales teams.Interacting & selling to all levels of customers in the specified target account (Purchasing, Laboratory Management, Laboratory Technologists, Respiratory Therapists, Perfusionists, POC Coordinators, etc.)Negotiating and managing Diagnostics supplies and service contract renewalsCollecting and sharing competitive information with the business unit for the purpose of improving market strategiesIdentifying and developing business opportunities for healthcare solutions as part of a cross functional teamEnsuring accurate recording and maintenance of customer database and contract information through maintenance of CRM systemCollaborating with the entire Siemens Healthineers team including Technical Applications, Field Service, Business Management, Project Management, Healthcare Solutions, Finance and LegalThis position may suit you best if what is below sounds familiar and appealing to you, in addition to wanting to develop your career with Healthineers.Growing market share in a highly competitive marketNegotiation and risk management capabilitiesKnowledge of hospitals and testing proceduresProblem solving, analytical and influencing skillsRequired skills to have for the success of this role:Minimum Bachelor's Degree with a Health Sciences specialization or Medical Laboratory Sciences or other related discipline degree5 years of successful technical sales experience in Diagnostics or related Medical Device/Healthcare field Ability to grow market share in a highly competitive marketSelf-motivated, as well as customer and results orientedExcellent negotiation and risk management capabilitiesStrong problem-solving, analytical, and influencing skillsKnowledge of hospitals and testing proceduresHigh level of presentation skills including the ability to present technical topicsSiemens Healthineers is proud to be a Great Place to Work® certified company in Canada for 2020-2023, 2022 Best Workplaces™ in Manufacturing, 2022 Best Workplaces™ for Health Care and 2022 Best Workplaces™ for Hybrid Work.At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.If you want to join us in transforming the way healthcare is delivered, visit our career site at:https://www.siemens-healthineers.com/en-ca/aboutWhile we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.Beware of Job ScamsPlease beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Career site: https://jobs.siemens-healthineers.com/careersSiemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 03/29/2024 02:49 PM

Account Manager, Inside Sales Not even digitally ground-breaking products sell themselves. At Dell Technologies, we seek to give every one of our customers and partners a high-level, white-glove experience. This begins with our ground-breaking portfolio of products - client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email.Join us to do the best work of your career and make a profound social impact as an Account Manager, Inside Sales in our Small Business Team in Bangalore, India.What you'll achieveAs an Inside Sales Representative, you will be responsible for building business with existing customers, you will also develop relationships with new clients.You will:•Achieve targets by selling Dell's solutions via outbound calling, consultation and other influential selling techniques•Maintain good business relationships with customers to conduct needs analysis, relay product information and provide technical specifications, quotations and tenders•Answer inbound emails and phone calls from internal and external customers•Work closely with outside sales representatives and distributors to acquire new opportunitiesTake the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:Essential Requirements•Good understanding of computer technology•Excellent communication, presentation and problem-solving skills•Research skills, curiosity about business components•Experience selling ICT solutionsDesirable Requirements•1-2 years of related experienceWho we areWe believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.Application closing date: 30 March 2024 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here .Job ID:R241358Dell's Flexible & Hybrid Work CultureAt Dell Technologies, we believe our best work is done when flexibility is offered.We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.Salary: . Date posted: 04/19/2024 02:10 AM

BASIC QUALIFICATIONS- 4+ years of technical sales in B2B environments, in a solution-sales / technology-related environment experience- Proven track record of consistent territory growth and quota attainment.- Experience in identifying, developing, negotiating, and closing deals.- Experience in proactively growing customer relationships, while expanding an understanding of the customer's business.DESCRIPTIONSales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Innovation and education is at the core of our Cloud Sales team vision, to re-imagine how we help our customers scale. We imagine a world where organisations leverage their current trajectory and investment, by providing knowledge and support to rethink their businesses strategy - with AWS cloud computing technology as an enabler to innovation and growth.If you're motivated by engaging with customers and helping them achieve their goals, this is the role for you. As a Cloud Sales Account Manager, you can help shape the future of Australian businesses in the cloud.Key job responsibilities- Develop and execute against a territory sales plan that leads to the creation and maintenance of a robust sales pipeline, including opportunities in existing accounts as well as driving net new business in untapped customers.- Create & articulate compelling value propositions around AWS.- Analyse metrics and data from your accounts to help evolve your strategy.- Accelerate customer adoption through education and engagement.- Work strategically with AWS consulting and technology partners to effectively deliver scale and end-user value to customers.- Assist customer in identifying use cases for priority adoption of Amazon Web Services as well as best practice implementations.About the teamAbout the teamOur Cloud Sales team help businesses start their journey to the cloud, and advise AWS customers where they can leverage AWS services to further enable their growth. We work at the edge of technology innovation, and are focused on helping customers of all sizes transform through technology, and build for the future.Why AWSAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career growthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.- To gain a better understanding of AWS and prepare for the interview process, we recommend reviewing the following resources:- AWS Cloud Practitioner Essentials course, available free online: https://aws.amazon.com/training/learn-about/cloud-practitioner/- Interviewing at Amazon: https://www.amazon.jobs/en/landing_pages/interviewing-at-amazonAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/20/2024 09:01 AM