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Overview of salaries statistics of the profession "Enterprise Account Manager in Canada"

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Advertising Account Manager

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Airline Trade Account Manager

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Area Account Manager

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Associate Marketing Account Manager

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Associate National Account Manager

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Broker Account Manager

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Business Account Manager

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Business Development Account Delivery Manager

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Business Development Account Manager

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Car Finance Account Manager

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Client Account Manager

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Commercial Account Manager

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Commercial Lines Account Manager

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Corporate Account Manager

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Customer Account Manager

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Defence Account Manager

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ECommerce Account Manager

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Hose And Gasket Account Manager

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HVAC Account Manager

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Internal Account Manager

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Key Account Manager

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Lead Account Manager

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Major Account Manager

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Medical Account Manager

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National Account Manager

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National Accounts Sales General Manager

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New Business Account Manager

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Paid Search Account Manager

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Pharmaceutical Account Manager

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Regional Account Manager

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Retirement Services Account Manager

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Sales And Marketing Account Manager

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Sales Office Account Manager

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Service Account Manager

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Strategic Account Manager

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Tactical Account Manager

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Technical Account Manager

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Telephone Account Manager

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Territory Account Manager

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Wholesale Account Manager

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Technical Account Manager
Fortinet, Ottawa, ON
DescriptionThe TAM / Technical Account Manager will provide post sales technical support to Fortinet Customer assigned accounts. This will include conducting technical meetings with Customers to highlight Fortinet's products and solutions. Job Duties and Responsibilities • Technical support through Forticare Platform • Collection, analysis and change recommendations of configuration information • Collection and analysis of customer network information • Recommend actions based on analysis • Installation and configuration assistance using service points • Reproduction of customer environments on lab equipment • Follow up technical cases and manage the right expectation until the closure of the cases • Conduct weekly status conference calls with customers to report status of open issues WSR. • Conduct Quarterly Service Report (QSR). • Work closely and provide direct technical email and phone support to our customers in the AMERICAS Region. • Develop best practice deployment and troubleshooting methodology documentation. • Analysis of support request, completion of requests for information and documentation. • Will exercise independent judgment in methods, techniques and evaluation criteria for obtaining results Qualifications (Education, Experience, and Certifications) • Bachelor / Engineering degree on Computer Science, Electronics or Telecommunications granted by a University recognized by the local Education System and/or Education Authority. • Must be a citizen, or be legal resident and have a valid working visa for the hiring country. • Must currently live in hiring country and close enough to attend office meetings. • At least 3 years of experience on design, installation and/or operation of network security solutions, including at least three of the following: Firewalls, VPNs, IDP/IPS, Antivirus Gateways, Web Content Filtering, AntiSpam, Vulnerability Managers, Database Security, VoIP Security. • Experience as operating systems administrator, either Microsoft Windows Sever or UNIX flavors/variants. • Experience with authentication systems such as LDAP, RADIUS, TACACS+, Active Directory, Digital Certificates / PKI. • Experience designing and/or operating/maintaining Wireless networking in a secure way. • At least 2 product certifications on Networking, Firewalls, VPNs, IPS, Antivirus, AntiSpam, URL Filtering or Vulnerability Managers; that can be from Fortinet or from other competitor products is a plus. • At least 2 years of experience on engineering postsales activities, including technical meetings, Proof-of concepts, Technical trainings, product sizing, solution design, assisting and professional services. • An independent information/network/computer security certification from SANS, (ISC)2, ISACA, BS7799/ISO17799 is a plus Knowledge, Skills and Abilities • Strong oral and written communication skills in English, Spanish is a plus. • In-depth technical knowledge on computer networks and Internet security • Clear understanding of the engineering role within the technology-sales process. • Strong understanding of common TCP/IP Service Protocols, such as ICMP, DNS, FTP, SMTP, HTTP, SNMP, SSH. • Strong understanding in the following technologies and protocols: PPTP, L2TP, 802.1q, 802.1x, SSL, IKE, IPSec, 3DES, AES, SHA-1, MD5. • Strong analytical skills, oriented to details. • Ability to be autodidact and learn new knowledge areas on his/her own. • Proven track as problem solver. • Highly organized. Capable of working and multi-tasking across multiple projects. • Self-motivated, with ability to work without direct supervision. • Adaptable and flexible, operating in a fast-paced, dynamic environment. • Ability to speak Portuguese is a plus. • Demonstrated experience working on distributed teams is a plus. • Deep understanding of Database solutions and Database security systems is a plus. • Deep understanding of VoIP solutions and VoIP security systems is a plus. Working Conditions, Mental and Physical Demands • Travel requirements around 30% of the time. • Work in an office environment or remote work • Long periods of talking on the telephone • Ability to work after hours • No restrains to travel to USA, Mexico, Caribbean and South America. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. #GD #LI-MG1Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security features without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 450,000 customers trust Fortinet to protect their businesses.
Customer Success Account Manager
Microsoft Canada, Ottawa, ON
With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real? As a Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes.Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact!  This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise. This role is flexible in that you can work up to (50%- 75%) from home.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.Individual Contributor
Enterprise Security Architect - Senior Consultant/Manager
Deloitte,
Job Type:Permanent Reference code:125929 Primary Location:Toronto, Ontario, Canada All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. Have many careers in one Firm. Experience a firm where wellness matters. Be part of a firm that leads the way and pushes themselves to look like contemporary Canada. In a rapidly changing world where information has a significant value, supply chains are interconnected and there is uncertainty when doing business on a global basis, information security and privacy have become board level issues.What will your typical day look like? As part of our Enterprise Security Architecture team you will help lead our clients improve their overall security posture through the design, development and implementation of network and computer security structures for their organization. Ensuring their security requirements are addressed in all aspects of their infrastructure in order to support their organizations processes and business objectives. Your Responsibilities: • Design, develop, review and implement security designs for new or existing technology system(s) and environments as a whole. • Security Architecture - Assisting in the development or tailoring of an enterprise security architecture framework that addresses our client's business needs. • Analyze our client's current technology environment to identify deficiencies and recommend solutions, staying abreast of emerging security technologies and trends and apply them where appropriate. • Proven track record of being able to identify, recommend, and implement improvements to the existing security toolsets and processes in a fast paced environment. • Oversee and work with client stakeholders and our internal teams on the evaluation and selection of security related technologies and products. • Ensure infrastructure solution design and deployments are in compliance with client Enterprise Architecture Standards across their respective environments. In some cases this may mean working with the client stakeholders to develop those standards. • In some cases serve as the information security architect on behalf of the client to work closely with their internal business and IT partners to identify and implement key programs and solutions • Establishing and maintain trust relationships with client and internal partner teams through active engagement, clear accountability and expectations, and frequent communication. • Provide security thought leadership on core security questions facing the business - employee protection and IAM, data protection, device protection - based on leading security practices and experience. • Ability to lead multiple technology groups to ensure that the application, integration, infrastructure, and security architectures are designed to meet evolving business requirements, standards for reliability, scalability and availability and align with previous organizations Technology Roadmap • Are able to effectively communicate and work closely with our vendor partners to the review their security, to ensure all end points are covered and any gaps are understood.About the team Deloitte's Cyber Risk Services helps our clients to be Secure, Vigilant and Resilient in the face of an ever increasing array of cyber threats and vulnerabilities. Our Cyber Risk practice helps organizations with the management of information and technology risks by delivering end-to-end solutions, using proven methodologies and tools. Our services help organizations address timely and pervasive issues such as identity theft, data security breaches, data leakage, cybersecurity, and system outages across organizations of various sizes and industries, with the goal of enabling ongoing, secure, and reliable operations across the enterprise. The environment at Deloitte is made up of intellectually curious, smart people; including world class security and privacy experts. Your mix of work will help foster your leadership skills and you will develop relationships with a team that you respect and have fun with. In addition, you will have the opportunity to identify areas of work that are of particular interest to you.Enough about us, let's talk about you You bring: • Minimum of 10+ years of industry related experience (financial services, government or banking) • Minimum of 7+ years in an architect capacity • Minimum of 5+ years of experience in leading architecture activities like designing, roadmap, & proof-of-concepts. • Prior experience in native application architecture and deployment in Microsoft Azure • Have proven experience as a technical architect through all tiers (network, storage, backup, server, middleware and web/application) with the ability to understand security best practices and implications across all tiers. • Demonstrated experience enabling business-to-security alignment. • Proven ability to lead multiple customers, complex projects, and multiple initiatives. • Prior hands-on experience in web-based technologies including Microsoft .Net, ASP.NET Web API and complementary business layer and front-end technologies like AngularJs, ReactJs, NodeJS, etc., • Prior hands-on experience with Microsoft SQL Server, MongoDB, Cosmos DB, Oracle etc., • A bachelor's degree or equivalent in Computer Science, Business Administration, or related discipline. While an advanced degree is preferred, the value is placed on the extent of the relevant experience and accomplishments. • Ability to travel and / or work from a Deloitte office 20-50% of time. Preferred • Microsoft Azure certifications (AZ300 through and including Azure 305) • Experience working with SAFe or Agile development processes. • Exposure to Cloud Cognitive Services and AI platforms • TOGAF or SEI - Software Architecture Certification etc., • Familiarity with PowerBI or similar enterprise-class reporting / analytics toolsTotal RewardsThe salary range for this position is $83,000 - $173,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our shared values While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm. They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte. Every day, we live our Purpose through the following five shared values: Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We're also committed to creating opportunity and leading the way to a more sustainable world. Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility. Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being. Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions. Collaborate for measurable impact: We approach our work with a collaborative mindset, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact. The next step is yours Sound like The One Firm. For You? At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you! By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Developer, ERP, Cloud, Information Technology, IT Architecture, Technology
Enterprise Data Management, Deloitte Global CoRe Digital, Data, Analytics & Innovation Manager
Deloitte,
Job Type:Permanent Work Model:Hybrid Reference code:126084 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality. What will your typical day look like? This role is part of the global Enterprise Data Management team that maintains and executes robust data management practices for critical master data pertaining to entities (e.g., accounts, vendors, business relationships), people and reference data (taxonomy). Consistent and high quality data underpins the globalization of Deloitte activities, connecting data across a multitude of global and local systems. Due to critical activities based on relationship data, this role engages across risk, reporting and finance stakeholders, facilitating discussions with leaders to align on standards and resolve issues. Responsibilities : Develop and implement strategies for maintaining and optimizing processes to ensure quality of entity relationship data Drive practices to confirm the accuracy of entity relationship data within the Master Data Management platform and across multiple other Deloitte applications Lead efforts to engage stakeholders to align on requirements and standards, including those specific to complex entity relationships (e.g., private equity, parent-child, vendor, alliance partner) Work with geography leaders to maximize alignment of local and global requirements, such as hierarchies Partner with stakeholders to map entity relationship data used across applications to determine impacts of standards and processing expectations Define, plan and manage critical data projects across a spectrum of quality improvement initiatives Develop strategies to more proactively confirm timely data through validated sources including 3rd party providers Partner with technology team to deliver Master Data Management system enhancements to improve functionality Proactively identify issues and inconsistencies with current relationship data and facilitate agreement on resolutions Address ad hoc requests and escalations, responsively supporting stakeholder needs Develop requirements for measuring data quality and partner with team to create appropriate dashboards Conduct regular assessments to identify areas of improvement for processes and standards Provide work direction to data management team on optimized execution of processes About the team Global CoRe provides seven fundamental services to Deloitte around the world: knowledge services, creative services, contact center, data management assessment services, data protection, procurement, and real estate. We develop new and innovative ways to improve how these services are delivered across the organization, leveraging our global scope and strength to serve our organization within and across borders. Enough about us, let's talk about you Qualifications Strong proficiency in database management systems (SQL Server), with Informatica experience a plus Proven experience with master data management concepts, standards and leading practices Proficiency with data analysis tools and reporting software Proven project management and process design skills Familiarity with data modeling concepts and techniques Excellent oral and written communication skills with track record of effectively engaging internal stakeholders Fact-driven, organized and analytically-minded with strong attention to detail Ability to thrive in an environment with high-priority deadlines and with the expectation to flexibly adapt to change Ability to work effectively with teams spanning multiple global locations Proficiency in MS Excel, PowerPoint, Outlook, Word Education: Must possess a degree in Information Systems, Computer Science, Business Intelligence, Business Analytics or related field; minimum of 5-10 years of relevant work experience. Total RewardsThe salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Data Management, Private Equity, Business Intelligence, Data Modeler, Database, Data, Finance, Technology
Enterprise Planning and Portfolio Alignment Senior Manager, Deloitte Global Technology
Deloitte,
Job Type:Permanent Work Model:Remote Reference code:126087 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Experience MyFlex and an agile work environment where work is what you do not where you do it Be expected to share your ideas and to make them a reality. What will your typical day look like? The Enterprise Planning and Portfolio Alignment Leader provides oversight, guidance, and governance to ensure that the organization's annual planning, continuous intake approach, along with the supporting resource management strategy is aligned with the enterprise technology strategy and optimized to achieve the best possible value realization. Additionally, this leader evaluates the enterprise portfolio to provide executive insights and facilitate decision making to improve quality, value, and efficiency across portfolios. While each service area is accountable for the results of its respective portfolio, the overall synchronization of where we make investments will be governed across Deloitte Technology (DT). Enterprise Planning: Lead the comprehensive, integrated approach to annual planning, continuous demand intake, and Member Firm (MF)/Global Business/Enabling Area service and application enrollments to include: guiding principles, guidance documentation, ongoing communications, demand mgmt., prioritization, estimation, consultation, collaboration, funding validation, and plan finalization with global finance Manage end to end Member Firm/Global Business/Enabling Area service and application enrollments process for common, common with activity choices and elective standard services Lead estimation, consultation and collaboration to enable the building of our budgets from the bottom up Provide oversight for the development of standardized templates for demand intake across MF that meet DT and global finance requirements, including a roadmap for every demand, resources and technology needs, etc. Research/remain current with best practices industry-wide, to support innovation, process optimization and the ongoing refinement of DT's planning approach Enterprise Capacity Management Lead the development of the DT enterprise-wide resource plan, with particular focus on availability, allocation, utilization and capacity. Partner with People Workforce Management Team to develop and/or refine location strategy in alignment with priorities of the enterprise technology strategy and overall growth projections Collaborate with DT Service Area and Service Line Leaders to understand current resourcing challenges and partner to amend resourcing models where needed to support business needs Enterprise Portfolio Alignment Provide holistic portfolio project/product/program reporting Lead roadmap analysis, strategic alignment, TCO, cash flow analysis, and budget review across all portfolios Define and ensure consistent project onboarding processes, including proper agreements (SOWs/MOUs) are in place Deliver findings and recommendations to Service Area and Service Line leaders, and stakeholders to improve delivery excellence Partner with Technology Portfolio Leaders to deliver business reviews and key insights to customers Track value realization for strategic projects Define standards and operationalize portfolio synchronizations Assess/analyze impacts to Service Area and MFs of continuous intake of demand About the team Deloitte Technology Services works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.Enough about us, let's talk about you Required: Bachelor's Degree 7+ years of experience in Management Consulting, Program Management and/or Human Capital Management, understanding a comprehensive set of best practices and tools for IT planning and portfolio management Ability to provide 'big picture' view on the state of the enterprise portfolio Self-directed and experienced in managing regular portfolio syncs and quarterly reviews Ability to provide strategic and operational views on the value and significance of comprehensive, integrated planning, enterprise resource management, and skills analysis Ability to understand technical concepts to create strategic, enterprise-level summaries and draw decision points and insights Strong strategic thinking and problem-solving skills, with the ability to analyze complex problems, identify opportunities, and develop effective solutions Excellent process management skills, with the ability to manage multiple processes simultaneously while continuously measuring and improving those processes Strong leadership and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and lead a global multi-disciplinary team Experience with use of MS Teams and/or SharePoint Knowledge on PPM tools like MSP, ServiceNow SPM Experience with strategy frameworks Preferred: Master's Degree Advanced experience with use of reporting and presentation tools like Excel and PPT PMP or SAFe certification Total RewardsThe salary range for this position is $104,000 - $215,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Information Technology, IT Manager, Management Consulting, Program Manager, Developer, Technology, Management
Manager, Development and Operations
WorkSafeBC, Richmond, BC
Overview Are you an IT leader with an agile mindset and DevOps experience who is passionate about delivering value to your clients? Are you comfortable working with executives, business stakeholders and technologists? Do you strive to be an effective leader, mentoring and supporting your team and promoting strong service-oriented values? Do you have hands-on experience in the delivery of programs and projects? We are looking for a Manager, Development and Operations to manage the day-to-day development and operational activities with their teams within the Innovation & Technology (I&T) Division in accordance with best practices, policies, and standards of WorkSafeBC. In this role, you'll work under the direction of the I&T Director of Enterprise Development and Operations (EDO) and will be responsible for programs delivery, business applications development, and operational stability of the province-wide 24x7 business applications, promoting and implementing processes, including those that take advantage of the cloud and automation as well as ensuring security is foundational as part of solution delivery. How you'll make a difference: As a Manager, Development and Operationsyou'll be using leading-edge technology to help connect British Columbians to healthy and safe workplaces. Where you'll work At WorkSafeBC, we offer a model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position. In this role, you will work primarily from our Richmond office, with some flexibility to work from your home in B.C. What you'll do Collaborate with the leadership, Architecture, Common Engineering, Delivery and Security teams to define and implement quality and secured applications including an action-oriented application modernization strategy that is aligned with business objectives. Provide oversight to programs by providing structure, guidance and support to allow teams to achieve their goals and objectives. Ensure the application cloud services are optimized and cost-effective, supporting automation, monitoring and reflecting changes to business needs and demand volume. Demonstrate problem solving through problem/risk identification, innovative thinking, and mitigation with data to support decision-making. Work with the Director, Enterprise DevOps, Andre Kaminski, to develop organizational strategic goals, priorities and roadmaps based on both industry maturation, WorkSafeBC strategic objectives and Innovation & Technology progression. Build and maintain relationships with our business partners (Product Managers, Product Owners, other stakeholders) to ensure business priorities, technical stability and business concerns are understood and addressed. Working with the Delivery Service Reliability Engineering team (SRE) the incumbent will ensure consistency of the processes concerning the reliability, availability, and performance of the systems and applications, including observability, incident management, monitoring, automation and on-call rotation. Work with the Platform teams, Release Train Engineers, Solution Architects, Product Managers and People Development Managers to improve processes, including prioritizing technical debt, ensuring they are managed at an acceptable level. Assist in budget preparation and monitor forecasts and spending, including, together with FinOps and Platforms, monitoring Azure spend for applications for which you are responsible. Monitor the number of issues or technical debts per product, identifying those requiring modernization to reduce support efforts. Manage the operations of the various staff, contractors and service providers reporting to the incumbent in order to ensure efficient and effective delivery of services to internal and/or external customers. Represent or stand in for the Director, Enterprise DevOps when required. Is this a good fit for you? The ideal candidate will have: Delivery experience - supported by proven track record in successfully overseeing projects, programs and/or product deliveries. Technical expertise - a strong foundation in technical disciplines like Cloud Computing, especially Azure, and software delivery processes. Team management and leadership experience - guiding and managing medium to large teams. We're looking for someone who can: Grow their team through solid knowledge of Azure, Agile, DevOps and SAFe, knowing when and how to adapt to delivery effectively for WorkSafeBC. Drive, through a passion for improvement, the work environment to effectively and efficiently deliver and support our stakeholders, while monitoring and adjusting as we learn. Promote a service-oriented approach in providing services to external and/or internal customers. Identify, follow up, and/or respond to clients' needs and areas of concern, taking appropriate action to quickly resolve issues. Participate as a member of the management team of the Division in business planning activities and provide input into changes and initiatives. Work closely with other Divisional and/or WorkSafeBC managers in planning, program development or operational activities. Manage and direct assigned staff in maintaining high levels of service and in achieving Divisional priorities and objectives. Hire, orient, evaluate, discipline, and terminate staff as required. Assign work, set performance goals and provide feedback, coaching and developmental planning to support and motivate staff in meeting expectations. Ensure that WorkSafeBC and Divisional policies, procedures and standards are appropriately implemented within assigned area. Provides advice, guidance and direction to assigned staff and others on plans, processes and operational matters relating to areas of responsibility. Manage the financial resources within the allocated budget. Plan, develop and administer annual operating budget for the assigned area. Monitor ongoing financial reporting, investigate variances, and take corrective action as required. Your background and experience Bachelor's degree in information technology, Engineering or Computer Science. A minimum of5 years of directly related management experience. Certifications in Azure, Agile, DevOps and SAFe are assets. We'll consider an equivalent combination of education and experience. Important to know Before we can finalize any offer of employment, you must: Consent to a criminal record check and successfully meet the criminal record clearance. Confirm you're legally entitled to work in Canada WorkSafeBC's COVID-19 Employee Mandatory Vaccine Policy (the "Policy") is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect. Who we are At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province. What's it like to work at WorkSafeBC? It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for. Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self. Learn more: Discover who we are . Our benefits As a member of our team, you'll have access to services and benefits that help you get the most out of work - and life. Along with a competitive salary, your total compensation package includes: Defined benefit pension plan that provides you with a lifetime monthly pension when you retire 4 weeks of vacation in your first year, with regular increases based on years of service Benefits package that includes customizable options for health care and dental benefits, additional days off, and a health care spending account Optional leave arrangements Development opportunities (tuition reimbursement, leadership development, and more) Learn more: Find out what we offer . Salary: $124,081 - $150,758/annually Want to apply? Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date. Please note that we will be starting assessments prior to the closing date. We encourage all qualified applicants to apply . If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.
Senior Technical Account Manager, ES - APJC - ANZ
Amazon, Melbourne, Victoria, Australia
BASIC QUALIFICATIONS- • Experience in at least four of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development.- • Internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences.- • 10+ years of experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or other similar technical roles.DESCRIPTIONAs a Senior Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform. You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues. TAMs are engaged at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle.You have demonstrable experience in providing operational best practice guidance in four of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development. You have internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences. Experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or another similar technical role another similar technical role is highly preferred.Key job responsibilitiesEvery day will bring new and exciting challenges on the job while you:* Act as a single point of contact to Enterprise Accounts* Understand your customers outcomes and business goals* Make AWS service improvement recommendations that fit with your customer strategy and architecture* Evaluate, analyze and present periodic reviews of operational performance to customers* Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning* Champion and advocate for customer requirements within AWS (e.g. feature request)* Participate in customer requested meetings (onsite or via phone)* Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns* Share knowledge and innovate with some of the leading technologists around the world* Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible* Plan and execute successful business-critical events including product launches, migrations, and modernizations for your customers on AWSWe are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUSPREFERRED QUALIFICATIONS- • Computer Science or Math background.- • Working knowledge of software development practices and technologies- • Experience working with AWS technologies- • Solid understanding of technology budget managementAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/29/2024 10:02 PM
Account Manager Ad Sales, Category Management
Amazon, Bangalore, Any, India
BASIC QUALIFICATIONSBachelor's degree required, graduate from NIFT is preferred • 3-6 years of experience in account or category managementDESCRIPTION• Understand products and services offered by GlowRoad services and be able to articulate its functions and benefits to external audiences• Track performance of existing key sellers using appropriate metrics to manage performance• Acquire sellers with valuable selection and establish long-term partnerships• Liaison with cross-functional team (with marketing, creative, finance, catalog, logistics, product management) toward common goal for the program• Achieve seller launch, selection and seller success targets• Flag possible escalation, dive deep to recommend and implement corrective actions• Define and identify potential sellers and industry verticals we target for various services using industry knowledge• Own and manage integration of portfolio of sellers and help them become self-reliant through basic training• Act like an owner and ultimately focused on delivering results with high standardsAbout the teamGlowRoad is a social commerce platform that allows sellers to sell their products to end customers via resellers in over 20,000 pin codes across 2,000 locations. Resellers, who are often housewives, temporary workers, or students, help the company target Tier II and III markets. GlowRoad has been recently acquired by Amazon. We target to grow 50x in next 3 years. This is an unique opportunity to build for Bharat and be part of the rocketship."We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS• Experience in an analytical, results-oriented environment with seller interaction • Prior experience handling Fashion, Beauty & Personal Care categories • Demonstrated active listening skills, highly consultative and solutions-oriented • Experience with e-commerce, social commerce or retail would be an advantage • Proven ability to manage the business "by the numbers". Must be metrics-driven • Excellent written and verbal communication and presentation skills and the ability to express thoughts logically and succinctly • Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment • Knowledge of advanced excel is mustSalary: . Date posted: 04/16/2024 09:09 AM
Account Manager Fintech
Amazon, Sydney, Any, Australia
BASIC QUALIFICATIONS- 8+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience- 8+ years of business development, partner development, sales or alliances management experience- Experience identifying, developing, negotiating, and closing large-scale technology deals- Experience communicating results to senior leadership- Experience proactively growing customer relationships within an account while expanding their understanding of the customer's businessDESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.The Enterprise Account Manger works with FSI companies, creating compelling value propositions around AWS products and services to help consistently deliver on desired customer outcomes. The blend of sales and technical skills you bring to this role will enable engagement at the C-Suite level, as well as with finance and technical teams. Analytical thinking and the ability to thrive in fast-paced dynamic environments will be vital to your work in supporting our customers build on AWS in new ways, and help them deliver those products to the market.Key job responsibilitiesYour core responsibilities will include:- Develop and execute against a strategic plan that leads to the creation and maintenance of a robust pipeline of value-based opportunities.- Analyse metrics and data from your accounts to help evolve your strategy.- Accelerate customer adoption through education and engagement.- Work with partners to manage joint engagement opportunities.- Assist customer in identifying use cases for priority adoption of Amazon Web Services as well as best practice implementations.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience developing detailed go to market plans- Proven track record of consistent territory growth and quota obtainmentAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/08/2024 10:34 AM
Technical Account Manager, ES - APJC - ANZ
Amazon, Canberra, Any, Australia
BASIC QUALIFICATIONS- Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development. - Internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences. - 5+ years of experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or other similar technical roles.DESCRIPTIONAs a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.Key job responsibilitiesYou work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues. TAMs are engaged at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle.Every day will bring new and exciting challenges on the job while you:- Act as a single point of contact to Enterprise Accounts- Understand your customers outcomes and business goals- Make AWS service improvement recommendations that fit with your customer strategy and architecture- Evaluate, analyze and present periodic reviews of operational performance to customers- Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning- Champion and advocate for customer requirements within AWS (e.g. feature request)- Participate in customer requested meetings (onsite or via phone)- Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns- Share knowledge and innovate with some of the leading technologists around the world- Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible- Plan and execute successful business-critical events including product launches, migrations, and modernizations for your customers on AWS.We are open to hiring candidates to work out of one of the following locations:Canberra, ACT, AUSPREFERRED QUALIFICATIONS- Computer Science or Math background.- Working knowledge of software development practices and technologies- Experience working with AWS technologies - Background in working with Public Sector customers- Solid understanding of technology budget managementAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/10/2024 09:15 AM
Customer Success Account Manager
Microsoft Games, Sydney, Any, Australia
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. It has never been a more exciting time to join Microsoft as a Customer Success Account Manager (CSAM). The CSAM is a primary customer relationship role in the Microsoft team supporting our customers on their journey to the Cloud. We are seeking an experienced and motivated person to be the next CSAM within our Enterprise Commercial, where we empower our customers to deliver world class solutions to New Zealand's commercial enterprise customers using the best Microsoft has to offer. The priority for the CSAM is managing the customers successful support experience and assisting them adopt and use Microsoft cloud technologies. As a CSAM you will recognise opportunities to improve your customers experience and help solve their problems utilising Microsoft solutions. CSAMs are responsible for driving the quality delivery of proactive services within the support contract, while partnering with their Reactive Support Managers to understand customer industry trends and supporting Reactive Support Management's lead during Strategic Escalations. In addition to owning the support engagement the CSAM takes a lead role in prioritized Cloud Success programs, working to bring the best of One Microsoft to support customers digital transformation and journey to the cloud. About You: Strong relationship management skills are essential as the CSAM role requires orchestration across multiple internal teams to drive the best outcomes across a range of customer. You can understand and identify high level strategic business requirements whilst keeping across daily operational obligations to ensure all customers achieve value from their Microsoft investment, Ability to accelerate time to value by managing resources, influencing direction and escalating technical blockers, following through until resolved or workaround is implemented. A Growth Mindset approach to learning and stretching yourself outside your comfort zone, with an interest in expanding your technical and project delivery knowledge. Innovation is a core focus area at Microsoft, and the CSAM role is no exception, utilising relationship, technical, and customer knowledge to develop innovative solutions to our customer.Responsibilities• Driving customer cloud adoption and customer success is the prevailing business priority • Working with the customer to create and deliver a program of proactive support services to enhance their experience on the Microsoft platform and assist their journey to the cloud. • Partnering with the core account team to contribute to the strategic account plan and bring technical, industry and customer specific insights to create customer value though accelerating cloud usage • Creating customer value by accelerating cloud consumption/usage, supportability • Improving the customer experience with technical intensity and actioning customer feedback • Orchestrating collaboration across the other parts of the Microsoft business to drive better customer outcomes delivering on the One Microsoft advantageQualificationsThe successful candidate will be able to demonstrate a mix of the following skills and experience: • Experience: Over five years of experience managing the delivery of IT related support and solutions that demonstrate measurable impact on business outcomes • Relationship Building: Demonstrated ability to build and maintain effective relationships at a range of levels including senior executives • Technical: Broad understanding of Microsoft technologies and industry directions including cloud. While not essential for selection, a cloud certification would also be desirable • Program Management: Skills in creating, planning, managing and delivering programs through cross-group collaboration, resource orchestration, communication and analysing outcomes by paying close attention to detail. • Account Planning: Experience in managing a portfolio of customers and participating in account planning • Collaboration and Communication: Proven track record of driving decisions collaboratively, resolving conflicts, communicating successfully either verbally or in written format and being able to present confidently to large or small audiences including C-Level Executives, Senior Management, Database Administrators, Technical Engineers and End users • Industry Knowledge: We are interested to hear if you have knowledge and experience within Energy or gaming sector as this would be considered an advantage • Education: Bachelor's degree or equivalent work experience in a relevant discipline is desirable Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form . Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Salary: . Date posted: 04/12/2024 03:15 AM
Manager, Intake Data Projects
Rogers, Toronto, ON
Manager, Intake Data Projects Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:Rogers is seeking an Intake Manager, as part of their IT Data PMO team. Reporting to the Program Director, Data Strategy, this individual will be responsible for managing the intake process and reporting from Intake through to hand off to delivery (from G1 through G3). This includes managing direct reports and understanding the priority and timelines to ensure our capacity and assignment of requests within our Data & Analytics team aligns with our business partners expectations. When it doesn't ensure that the right communication is happening to reset expectations and understand the impacts of delays to assessments from our team to our business partners/project team. What will you be doing... Manage the Data PMO intake process for new requests from Enterprise Demand management with a data impact, including gathering and processing all necessary information and documentation related to that request to understand the priority, right resourcing within our team and the timing and assignment of resources within our team to execute the requests. Foster and maintain relationships with business and key stakeholders - communication of process, status, and assessment results back to business Implement process improvements including updates to the Intake process, the development of SLAs, creating a demand roadmap, demand prioritization and status reporting. Collaborate with Rogers Data And Analytics portfolio managers, leaders and DSA's to review intake demand requests, assign demands for assessments. Monitor and report on intake performance and make recommendations for improvements Analyze demand intake information to provide reporting, insights, and recommendations - gather and format data into regular and ad-hoc reports, and dashboards. Ensure processes are well documented and are in compliance with all relevant processes. Collaborate with IT cross-functional teams such as Data Governance, Architecture, and Delivery to optimize the intake process Coordinate with other teams across Rogers to ensure they receive the appropriate services and support, and have awareness of the Data PMO intake team and process Coach and support BSA, while building BSA competencies and skillset. Provide mentoring, support, and training as needed Support documentation of requirements and Jira ticket updates Ensure demand tickets in Jira are up to date with all relevant information, documents and capture dates, notes and next steps Establish and maintain governance between Engagement Management, PMO Intake, and Delivery Teams - for awareness, process creation and decision making Continuously align with senior management on overall strategic vision, product delivery roadmap and user story design, development and completion oversight Establish and maintenance of standard processes, SLAs, communication, and templates for business analysis/business systems analysis practice and adherence to IIBA methodology and processes What you have... Undergraduate degree in Business, Computer Science, or equivalent experience. 3+ years of experience in intake management or a related field Jira and Confluence knowledge is an asset Strong organizational and analytical skills Ability to work in a fast-paced environment Experience with Software Development Lifecycle methodologies (Waterfall and Agile). Knowledge and experience of how to gather technical and business requirements to support +/-100 assessments Ability to quickly grasp new ideas and solutions and communicate effectively with colleagues (business and technical staff) and end users. Excellent decision-making, problem solving, verbal and written communication skills; interpersonal and organizational skills. Creative problem-solver with strong process orientation, superb documentation skills, and communication skills Ability to build relationships, work collaboratively, and resolve problems with people at all levels in the organization. Familiarity with cloud technologies (AWS, Azure specifically ADF, Databricks, Event Hubs, Storage Accounts, Key vaults, Synapse and or other equivalent Data Warehousing appliances) is an asset Experience within the Telecommunication industry is an asset Understanding of data structure principles and data platforms is an asset Understanding of SQL, at least one Programming Language, ETL technologies, databases, and big data platforms Core Competencies: Customer service orientation; teamwork and collaboration; adaptability; initiative; analytical thinking. Role-Specific Competencies: Business Analysis; innovative design skills, problem-solving; workflow analysis; project management, documentation, stakeholder identification, and management Ability to express ideas and facts in a clear and understandable manner, tailoring communication to the intended audience. Flexible and possess a willingness to take on new projects/roles and to contribute to the team's success in a variety of capacities. Self-starter with the ability to multi-task effectively and independently within a fast-paced environment. Schedule:Full time Shift: Day Length of Contract: No Selection Work Location:Rog-ShawCourt 630 3 Ave SW (8007), Calgary, AB Travel Requirements: Up to 10% Posting Category/Function: Technology & Information Technology Requisition ID: 307566 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:TechnologyLocation: Toronto, ON, CA Calgary, AB, CA Toronto, ON, CA Brampton, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Data Management, Cloud, Project Manager, Data Warehouse, Equity, Data, Technology, Finance
Enterprise Account Manager - FSI
Amazon, Mumbai, Any, India
BASIC QUALIFICATIONS• The right person will possess 12+ years of experience in account management experience in working with enterprise accounts in the large Banking space. • Consistently exceeded key performance metrics. • A good knowledge of the domain is key to success. • Demonstrated ability to engage and influence C-level Banking executives across both business and IT • Technical competencies in the areas of cloud computing, IT infrastructure, banking application ISVs and enterprise software.DESCRIPTIONDo you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider? Amazon Web Services India Private Limited is leading the next paradigm shift in computing and is looking for world-class candidates to join our-enterprise business.As an Enterprise Account Manager for AWS India, your responsibilities will include building and driving the strategy to increase adoption, and market penetration in large BFSI accounts into build long-term business and marketing opportunities. The ideal candidate will possess a business development/sales background that enables them to engage at all levels of a customer and partner organisation, including C-levels of the business and IT. He/She will also demonstrate a sound technical competency focused on the IT landscape and cloud computing. He/she should be a self-starter who is prepared to develop and execute against a coverage plan business objectives.Key job responsibilities• Develop long-term strategic relationships with key companies at the C-levels of Business & IT• Work closely with the Channels team to ensure that AWS India is the partner's preferred cloud computing platform across all service lines.• Maintain an accurate forecast and various business reports.• Create & articulate compelling value propositions around AWS services.• Possess the technical ability to explain (not implement) Cloud Computing, infrastructure solutions (Server, Storage, DC Services) & Internet architectures (firewalls, load balancers, etc).• Prepare and give business reviews to the senior management team.• Ensure customer satisfactionA day in the lifeResearch and preparation for the day's customers meetings and calls. Collaborate with Cross functional teams on pitches and demos for,- Customer meeting(s) and customer cadence calls- Stakeholder mapping- Ensure high standards and maintain SFDC hygiene- Ensure timely communication with External and Internal stakeholdersAbout the teamAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS• Preferably Engineer / MBA technical background in engineering, computer science, or MIS a plus • A good understanding of partner ecosystem and organizational structures in Indian banks is a plus• Ability work with regional partners and Global systems integrators alike. • Ability to orchestrate both internally and externally to drive large opportunities to drive transformational outcomes with patience & long term outlookSalary: . Date posted: 04/16/2024 09:10 AM
Manager Business Information Security Manager, Deloitte Global Technology
Deloitte, Toronto, ON
Job Type:Permanent Reference code:125470 Primary Location:Toronto, ON All Available Locations:Toronto, ON; Ottawa, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching Be encouraged to deepen your technical skills...whatever those may be. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Global Technology Services works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.What will your typical day look like?As a Manager within the Business Information Security area, you'll work closely with both technical and non-technical stakeholders within an assigned line of business or technology enablement area providing the best possible support across a range of cybersecurity, risk, and risk mitigation disciplines. Along with having knowledge of industry-accepted best practices, the Manager is expected to ensure that all applications and systems aligned to their line of business adhere to internal cybersecurity policies, standards, escalating any non-compliance up to the associated Business Information Security Officer (BISO). Successful candidates should showcase the capability to effectively influence and cultivate robust relationships with diverse stakeholders.This role is responsible for overseeing the security posture of all their assigned business/technology area's applications and systems by ensuring security in embedded from the start and that all associated development processes have security requirements defined and implemented via the completion of appropriate security evaluations and testing. Responsibilities will span from managing application code vulnerabilities (e.g., penetration testing, code scanning, etc.), patch/configuration vulnerabilities (e.g., infrastructure/server level - outstanding security updates, end of life Softwrites configurations, etc.), and controls compliance (e.g., service account compliance, firewall rule base compliance, key and certificate management, security agent health, etc.). Responsibilities include: Serve as a trusted advisor to solution architects, developers, technical risk analysts and others on information security principles, standards, and best practices Understand the assigned global line of business, gain familiarity with priorities and become an advocate for the line of business within cybersecurity Drive organizational change and work with multiple business units of a large organization to effect change Oversee and help drive design and implementation of application security controls in support of compliance requirements using secure design and development methodologies Support the Secure Systems Development Lifecycle (SSDLC), including functional and non-functional cybersecurity requirements Strive for process improvement and automation; help development and operations team build automation for repeatable Cyber related vulnerability management activities Maintain awareness of evolving application security threats and inform development, business, and risk stakeholders Provide application-specific security subject matter expertise to assigned customers Evaluate the likelihood and impact of application vulnerabilities; develop and drive mitigation approaches Lead, coach, and mentor project teams to incorporate security into enterprise and client-facing applications About the teamGlobal Technology Services works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.Enough about us, let's talk about youRequired: 7+ years of experience in cybersecurity and/or risk management with solid capabilities across multiple security domains such as identity and access management (IAM), public-key encryption, security information and event management (SIEM), incident response, threat & vulnerability management Knowledge of Azure, AWS, and GCP technologies Knowledge of Threat modeling and MITRE attack framework, Server platforms (Linux, UNIX, Windows, etc.), Relevant networking experience (e.g., TCP/IP stack, DNS) Knowledge of common information security management frameworks, such as ISO/IEC27001, COBIT, and NIST Maintain awareness of security vendor products and evolving technologies Experience evaluating the likelihood and impact of application vulnerabilities Experience with cloud security principles and functions Experience developing and communicating application security vision, strategy and roadmap Practical knowledge of information security standards and risk assessment frameworks such as ISO 27001, SOC 2, NIST 800-32, Cloud Control Matrix (CCM) desired Ability to quickly and succinctly architect and create technical solution documentation Consulting skills (client service orientation, conflict resolution, analysis/synthesis of information, negotiation, project management, etc.) Minimum 2 years of leadership / team management experience Preferred: Familiarity with SOC 2 principles; experience in application security to meet SOC 2requirements Experience with Visual Studio Team Services (VSTS), Fortify, Veracode and other security testing tools CISSP or equivalent, or able to obtain within 1 year Experience conducting or managing application penetrating testing Minimum 3 years of experience in software development, security architecture, and/or application security Experience with Agile practices, SCRUM, Microsoft SDL, and STRIDE Total RewardsThe salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Information Security, Developer, Cyber Security, Embedded, Testing, Technology, Security
Account Manager, International Seller Growth
Amazon, Hyderabad, Any, India
BASIC QUALIFICATIONS- 2+ years of sales or account management experience- 2+ years of digital advertising and client facing roles experience- Experience with Excel- Experience analyzing data and best practices to assess performance driversDESCRIPTIONThrough the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools. Amazon Services offers services to sellers in multiple countries to sell on Amazon websites globally and grow multi-channel commerce. We are looking for a highly motivated goal oriented individual to join our Seller management team at Hyderabad to provide support to our Selling Partners. The role would require high level of ownership and strategic thinking with a keen desire to work in a Sales/Business Development role. The successful candidate will have to thrive in an ambiguous environment by being a self-starter and an excellent decision maker who can keep calm and perform under pressure situations.Role involves driving Seller growth in Singapore Marketplace and requires one to operate in Singapore timingsKey job responsibilities• Recruiting Sellers onto various programs and managing Seller relationship by championing their needs at Amazon• Managing and driving the growth of the Sellers' business by adding selection and delivering on key business opportunities for Sellers• Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by collaborating with the business development and on-boarding teams.• Working with Sellers to improve operational aspects of their business in providing a great consumer experience• Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships.• Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets• Must be curious to learn Querying data using SQL and Advance Excel to independently report and present metrics.A day in the lifeDrive greater selection and revenue for Amazon Singapore marketplaceWork with stakeholders from multiple regions to streamline and deliver the business impact intended from the roleExplore areas to improve our processes and work with high autonomy and ownershipCurious to learn Querying data and Advance Excel to independently report and present metricsWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience analyzing key open issues and resolution metrics for each of the managed accounts- Experience in relationship management within technology, start-ups, or SaaS PlatformsSalary: . Date posted: 04/16/2024 10:23 PM
Technical Account Manager, ES - APJC - INDIA
Amazon, Bangalore, Any, India
BASIC QUALIFICATIONS- • Bachelor's Degree in Computer Science, IT, Math, or related discipline required, or equivalent work experience.- • 10+ years of hands-on Infrastructure / Troubleshooting / Systems Administration / Networking / DevOps / Applications Development experience in a distributed systems environment.- • External enterprise customer-facing experience as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences.- • Ability to manage multiple tasks and projects in a fast-moving environment.- • Be mobile and travel to client locations as needed.DESCRIPTIONAmazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we "Work Hard, Have Fun and Make History."As an increasing number of enterprises move their critical systems to the cloud, AWS India is in need of highly efficient technical consulting talent to help our largest and strategically important customers navigate the operational challenges and complexities of AWS Cloud. We are looking for Technical Consultants to support our customers creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to large enterprises.As a Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business-critical applications. You will get your hands dirty, troubleshooting application, network, database, and architectural challenges using a suite of internal AWS Cloud tools as well as your existing knowledge and toolkits. We are seeking individuals with strong backgrounds in I.T. Consulting and in any of these related areas such as Solution Designing, Application and System Development, Database Management, Big Data and Analytics, DevOps Consulting, and Media technologies. Knowledge of programming and scripting is beneficial to the role.Key job responsibilitiesEvery day will bring new and exciting challenges on the job while you:• Learn and use groundbreaking Cloud technologies.• Interact with leading technologists around the world.• Work on critical, highly complex customer problems that may span multiple AWS Cloud services.• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.• Work directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues.• Write tutorials, how-to videos, and other technical articles for the customer community.• Leverage your extensive customer support experience and provide feedback to internal AISPL teams on how to improve our services.• Drive projects that improve support-related processes and our customers' technical support experience.• Assist in Design/Architecture of AWS and Hybrid cloud solutions.• Help Enterprises define IT and business processes that work well with cloud deployments.• Be available outside of business hours to help coordinate the handling of urgent issues as needed.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- • Advanced experience in one or more of the following areas: Software Design or Development, Content Distribution/CDN, Scripting/Automation, Database Architecture, Cloud Architecture, Cloud Migrations, IP Networking, IT Security, Big Data/Hadoop/Spark, Operations Management, Service Oriented Architecture etc.- • Experience in a 24x7 operational services or support environment.- • Experience with AWS Cloud services and/or other Cloud offerings.Salary: . Date posted: 04/16/2024 10:15 PM
Gestionnaire de Compte Satisfaction Client (Secteur Public) / Customer Success Account Manager (Public Sector)
Microsoft Canada, Quebec City, QC
ENGLISH TEXT FOLLOWS FRENCHAvec plus de 17 000 employés dans le monde, la mission de l'organisation « Customer Experience & Success » (CE&S) est de permettre aux clients d'accélérer la valeur commerciale grâce à des expériences client différenciées qui tirent parti des produits, services et partenariats de Microsoft. Joignez-vous à CE&S et aidez-nous à bâtir un avenir où les clients atteignent leurs résultats commerciaux plus rapidement grâce à une technologie qui en fait plus.Êtes-vous une personne technophile infonuagique qui a le sens de gestion des services cloud et informatique (technologie de l'information)? Voulez-vous être cette personne clé qui aide nos clients d'entreprise plus stratégiques à tirer le meilleur parti des produits et services Microsoft qu'ils utilisent? Obtenez-vous votre énergie en faisant en sorte que vos clients réussissent à concrétiser leurs projets de infonuagique stratégiques et transformationnels?Découvrez le rôle Gestionnaire de Compte Satisfaction Client (CSAM) dans l'unité de réussite client de Microsoft ! Soyez prêt à avoir un impact !En tant que CSAM, vous êtes le principal responsable des livraison et des opérations et un partenaire pour nos clients plus stratégiques, leur permettant d'en faire plus en accélérant leur réalisation de valeur sur nos plates-formes cloud numériques. En tirant parti de votre expertise technique, de votre sens des affaires et des perspectives de l'industrie, vous serez responsable de la livraison après-vente de bout en bout et de l'orchestration de soutien à travers l'écosystème Microsoft et partenaires afin d'aligner les bonnes ressources au bon moment pour atteindre les résultats commerciaux des clients.Cette opportunité vous permettra d'accélérer la croissance de votre carrière, de tirer parti de vos capacités de gestion de livraison et d'approfondir votre infonuagique et votre expertise sectorielle. Ce rôle est flexible en ce que vous pouvez travailler jusqu'à (50% - 75%) à partir de la maison.La mission de Microsoft est de donner à chaque personne et à chaque organisation de la planète les moyens d'en faire plus. En tant qu'employés, nous nous réunissons avec un état d'esprit de croissance, innovons pour responsabiliser les autres et collaborons pour atteindre nos objectifs communs. Chaque jour, nous nous appuyons sur nos valeurs de respect, d'intégrité et de responsabilité pour créer une culture d'inclusion où tout le monde peut s'épanouir au travail. With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Are you a tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieve the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real? Check out the Customer Success Account Manager (CSAM) in the Customer Success Unit at Microsoft! Be ready to make an impact!As a CSAM, you are the primary delivery and operations lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes.This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise. This role is flexible in that you can work up to (50%- 75%) from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work. Individual Contributor
Manager, Enterprise Architecture
Teck Resources, Vancouver, BC
Closing Date: May 17, 2024 As Canada's largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving innovation, harnessing cutting-edge technology, and cultivating a dynamic environment that empowers our employees to shape the future. We are seeking a dynamic and experienced senior Enterprise Architect to join our Information Technology team as Manager, Enterprise Architecture (EA). Reporting to the Director, Enterprise Applications, the Manager, Enterprise Architecture is accountable for evolving the EA Practice to deliver Enterprise Architecture capabilities to Teck. The Manager's responsibilities include developing and maintaining the enterprise architecture strategy and providing appropriate technical direction to ensure it aligns with the overall business and IT/OT strategies. This includes assessing the current "as-is" IT/OT state, developing the strategies and roadmaps to evolve and support the business, and creating and maintaining technology roadmaps that align with business priorities and growth objectives. The Manager will also lead the team of EAs to evaluate emerging technologies and provide recommendations for their integration into existing architectures; aid in enforcing architectural governance and standards to maintain consistency and reliability across the organization; and define models of the organization from the perspective of the business, data, applications, and technology. Large, complex solutions may occasionally require the Manager to collaborate with business partners to understand their requirements and, working with Solution Architects, translate them into architectural solutions. To be successful as Manager, Enterprise Architect, you should have excellent technical, analytical, and interpersonal skills. You should also have strong leadership, communication, and project management skills. We are looking for a top performing teammate that can effectively communicate and work across many teams and develop effective relationships with partners at all levels of the organization to deliver the highest possible business value! Responsibilities Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures Lead the growth and maturity of the Enterprise Architecture practice at Teck Learn the business to ensure architectural solutions are fit for purpose and meet business needs Provide experienced and passionate people leadership, mentoring and facilitate growth for a team of highly skilled individuals Lead EA support and guidance to large and complex projects, ensure alignment to standards and policies, and identify and recommend risk mitigation opportunities Own the process for reviewing projects, solutions, platforms, and products via the Digital Solution Review process (like an ARB); ensuring solutions adhere to Teck's architectural guidance and Teck's Policies and Standards Lead the development and maintenance of Teck's EA repositories, including standard practices, reference architectures, knowledge bases, enterprise architecture models, architectural diagrams, integration diagrams, and other EA documentation Guide Solution Architects and Stakeholders to use and find value within the EA repositories Assist in the promotion of said EA designs, standards, policies, and best practices across the enterprise Represent EA as a principal point of contact for Senior Leaders, Solution Architects, Business Analysts, and other collaborators Stay abreast of industry standard practices to protect and enhance the enterprise. Evaluate new software, and approve use, when compliance to security, standards, policies, use cases, and procurement guidance is met Aid Business/Functional Analysts and Developers to deliver fit-for-purpose solutions that meet or exceed our business partners' expectations Use EA tools (HOPEX) to document and communicate Business Capabilities, Business Processes, Integrations, Data Architectures, Applications, and the interrelations between these objects Be accountable for seeking innovation and continuous improvement in the EA domain Perform department administration, budgeting, forecasting, purchasing, vendor management, quarterly reviews, etc Qualifications Certifications/Training/Experience: 15+ years of broad, multi-domain, enterprise IT experience, 7+ of those at the architectural level Experience working in industrial environments would be considered an asset TOGAF, Zachman, or other architecture framework certification would be an asset Experience architecting for cloud environments; PaaS, SaaS, IaaS, Azure, GCP, AWS, etc. Experience with the 4 architectural pillars of EA; Business, Data, Applications, Technology SAFe or other Agile certification would be an asset Familiar with HOPEX or other enterprise architecture tools/platforms Experience in creating visual representations of IT architectures using EA-specific tools, Visio, Draw.io, Lucidchart, or other Attributes: Lives Agile and DevOps values and is passionate about automating technology platforms in service of business outcomes Has strong analytical and problem-solving skills Excellent verbal communication, interpersonal, and emotional intelligence skills, with the ability to convey complex technical concepts to both business and technical audiences Proficiency in Spanish (written/verbal) would be a strong asset Highly organized and able to balance multiple tasks while meeting deadlines Ability to adapt and embrace change in a fast-paced environment Stays up-to-date with new technologies and methodologies such as GenAI, Event-Driven Computing, etc. Passionate about technology, has a love of learning new things, and helps customers succeed Why Join Us? At Teck, we offer more than just a job - we provide a pathway to personal and professional enrichment. With captivating projects set against stunning backdrops, a culture of inclusivity and collaboration, and boundless opportunities to learn and grow, joining us means embracing a fulfilling and dynamic career adventure. Teck employees receive access to our total rewards program and comprehensive benefits package that promote physical, mental, financial, and emotional well-being. This includes but is not limited to: Annual Performance Bonus Profit Share Plan Health Spending Account Personal Spending Account Extended Health Care Dental and Vision Care Employer Paid Pension Plan Life Insurance and Disability Coverage Paid Sick Leave, Vacation and Holidays Virtual Telemedicine and additional support for overall well-being Employee and Family Assistance Program (EFAP) Salary Range: $141,000 - $175,000 The actual base salary offered is determined based on the successful candidate's relevant experience, skills, and competencies and considers internal equity. About Teck At Teck, we value diversity. Our teams work collaboratively and respect each person's unique perspective and contribution. Qualified applicants interested in joining a dynamic team are encouraged to submit a resume and cover letter electronically. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted. Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal and zinc, as well as investments in energy assets. Teck has been named one of Canada's Top 100 Employers for seven consecutive years. Teck has also been named to the Forbes list of the World's Best Employers for the past two years and is one of Canada's Top Employers for Young People . Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK. Learn more about Teck at www.teck.com or follow @TeckResources Job Segment: Cloud, Information Technology, IT Architecture, Coal Mining, Technology, Mining Apply now »
Account Manager - Ad Sales, GCS Ads Team
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONSProven experience in advertisement solutions- sales, Ad operations, online marketing and advertising. Creative and strategic vision to build value proposition for clients and property • Strong analytical skills as well as experience in applying those skills in the advertising domain • Media planning capabilities (Microsoft Excel, PowerPoint; Nielsen @Plan, Ad Relevance and NetView; DART, Atlas) preferable • Ability to work cross-functionally and with a wide range of employees with different skill sets • Bachelor's degree; emphasis in Marketing, Advertising, or Business preferred • Sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule • Fluent in EnglishDESCRIPTIONWith millions of customers visiting us every day to find, discover, and buy products, we're obsessed with making the shopping experience the best it can be - and advertising is a part of that experience. We strive to make advertising so relevant that customers welcome it - on Amazon, on mobile devices, and across the web. We put the customer at the heart of everything we do. If you're obsessed with being a part of digital advertising that informs instead of interrupts; that helps customers deliver great products and brands, not just delivers impressions; and that empowers customers to be decisive, rather than distracts them - then we want you to come join us and make advertising even better. We are looking for a hands-on, creative, detail-oriented, analytical, and highly-motivated Account manager/ Advertisement sales expert to help scale our growing Advertising program. This person will be responsible for all aspects of Brand's advertising journey on Amazon Advertising including sales, on-boarding and launch of ad campaign by developing and leveraging strong relationships with clients and internal teams. Ensuring seamless execution of smart, effective campaigns, deliver to clients' needs and assist in driving new and repeat opportunities for the business. To do this, this person needs to be extremely hands on, have a deep understanding of Amazon's advertising products, sales, operational capabilities, as well as the ability to synthesize analysis into a concise and compelling presentation. In addition to working closely with other brand facing teams, this person will interact with product development, technical teams, business teams, advertising agencies and clients. Responsibilities: • Build solid relationships with advertisers, advertising agencies, medium and small brands/ clients, displaying a dedication to delivering first-class service and online advertising solutions• • Liaise with Marketing, Product management, and Ad operations to help Brand launch on Amazon Advertising by formulating Brand-centric projects/program for adoption • Liaising with key internal and external stakeholders to set up business processes and SOPs for Brand advertisements funnel. • Educate brands on Amazon Advertising offering. Also help analyze campaign performance against key metrics to identify, recommend, and implement optimizations to help Medium/small brands to increase efficiency, drive high renewal rate and meet clients' KPIs • Leverage our suite of rich data, targeting and product channels to collaborate with the other teams in the development of tailored solutions that meet torso and tail Brands Advertisement goals • Troubleshoot any technical or implementation issues, collaborating with internal teams to develop quick and sound solutions • Serve as a source of market intelligence for other areas of the Advertising team (e.g., product development, product marketing, pricing) and assist in the development of best practices and operational efficienciesWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Excellent organizational, interpersonal, and communication (written and verbal) skills - 2 or more years of post-MBA experience (preferred)Salary: . Date posted: 04/18/2024 09:09 AM
Account Manager, Inside Sales
Dell, Bangalore, Any, India
Account Manager, Inside Sales Not even digitally ground-breaking products sell themselves. At Dell Technologies, we seek to give every one of our customers and partners a high-level, white-glove experience. This begins with our ground-breaking portfolio of products - client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email.Join us to do the best work of your career and make a profound social impact as an Account Manager, Inside Sales in our Small Business Team in Bangalore, India.What you'll achieveAs an Inside Sales Representative, you will be responsible for building business with existing customers, you will also develop relationships with new clients.You will:•Achieve targets by selling Dell's solutions via outbound calling, consultation and other influential selling techniques•Maintain good business relationships with customers to conduct needs analysis, relay product information and provide technical specifications, quotations and tenders•Answer inbound emails and phone calls from internal and external customers•Work closely with outside sales representatives and distributors to acquire new opportunitiesTake the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:Essential Requirements•Good understanding of computer technology•Excellent communication, presentation and problem-solving skills•Research skills, curiosity about business components•Experience selling ICT solutionsDesirable Requirements•1-2 years of related experienceWho we areWe believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.Application closing date: 30 March 2024 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here .Job ID:R241358Dell's Flexible & Hybrid Work CultureAt Dell Technologies, we believe our best work is done when flexibility is offered.We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.Salary: . Date posted: 04/19/2024 02:10 AM