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Business Improvement Advisor - Category Mgmt
BC Hydro and Power Authority, Burnaby, BC
NB 51176295 - NC 51176296 BCH-R-6295-220302E1Employment Posting ID: Business Improvement Advisor - Category Mgmt Positions Available: 1 Full-time (37.5 hrs/wk)Status: Edmonds 16Job Location: Permanent HybridFlexible Work Role: Lower MainlandRegion: Powered by water... and by people like you Providing clean electricity to 4 million customers takes a diverse workforce and that's where you come in. We need your talent to help us build major projects to meet growing demand. To help our customers find clean energy solutions for their homes and businesses and to be ready to respond during storms and outages to keep our system reliable. Working for BC Hydro is meaningful. And now, the stakes have been raised as we work towards a solution to climate change while safely providing clean, affordable electricity to our customers. We offer a healthy work life balance, training opportunities and career progression. We're proud to be ranked as one of B.C.'s Top Employers and one of Canada's Best Diversity Employers. Join us as we build an even cleaner B.C. JOB DESCRIPTION Duties: * BC Hydro's Supply Chain function is integral to keeping the business running and the lights on. BC Hydro is transforming its Supply Chain model through the implementation of a full category management capability to better meet the business' requirements for quality, safety and reliability in what we buy for the best total cost and to ensure mutually beneficial supplier relationships. The Operations & Enterprise Supply Chain group is accountable to develop and implement strategies for the key categories that account for over 80% of BC Hydro's annual $2 billion expenditures. Categories are organized in the following portfolios: Enterprise, Major Equipment, Engineering & Technical Services, Materials & Logistics and Field Support Services. Our job is to give BC Hydro confidence that it is getting the best overall value from its overall expenditure. We are well into our multi-year transformational journey and we now have an opening for a Business Improvement Advisor (BIA). BIA's are part of Supply Chain internal consultancy that are members of a number of cross- functional teams that develop multi-year category strategies related to procure-to-pay business change/ process optimization, sourcing, supplier management and contract management. The mission of the Business Improvement Advisor (BIA) is to create clarity through structured strategic analysis, ensure discipline and rigour is applied to solve complex problems and decisions, and implement change in order to produce the highest value outcomes for our key categories. More specifically, the BIA will perform UATs, make adjustments to improve user experience, and maintain version controls. They will create custom VBA codes to automate logic and provide preliminary decision-making options. The work will include building forms and data tables to allow for multiple users to enter information and creating initial documentation for training and sustainment purposes. The successful candidate will join a dynamic team at BC Hydro, working on critical work packages BCH-R-6295-220302E1 - Business Improvement Advisor - Category Mgmt NB 51176295 - NC 51176296 to advance implementation of key strategies that are expected to drive significant benefits for the organization over years to come. Our ideal candidate is a team player that is articulate, proactive and personable with a passion for business improvement. They will have the ability to understand business requirements and translate them to functional requirements and visually translate information into reports based on adjustable parameters. BIA's are trusted advisors that bring value in both leading and supporting roles through their extensive experience with business analysis, modelling, structured decision making and project management. They draw out collaborative insights, excel at improvement prioritization and problem solve through structured frameworks to ensure decisions are effective and fact-based. BIA's have developed quantitative, financial, statistical analysis and visual presentment of cost/ benefits valuation, and decision support tools (e.g. options models/simulations). The ideal candidate has also led analysis to determine opportunities and requirements for business process improvement using a variety of frameworks and has a track record of successfully implementing change projects. Our team of BIA's are accountable for the following high-level outcomes: • Informs viability of Category Management strategy and change projects using structured and thorough impartial analysis, objective logic and fact-based decision making. • Leads collaborative working groups that build collective understanding, support and implementation of business improvement opportunities. Builds rapport with teams and clients. • Leads complex sourcing evaluations ensuring they are fair, transparent and will lead to BC Hydro having an optimal supply base and business continuity. • Contributes to the advancement and sustainment of business improvement, business valuation and decision advisory practices for category management and business change initiatives. • Employs systematic decision-making approaches and develop proficiency in structuring information, examining alternatives and building stakeholder consensus. Disciplined decision- making using data analysis and visualization tools to inspire success in objectives. Qualifications: • Bachelor's degree or equivalent. • 8+ years of experience in business analysis, process improvement, project management, stakeholder engagement and/or facilitation. Preference given to candidates with experience in business analysis and/or process improvement relation to category management within supply chain projects/programs. • Proven senior level experience organizing, modelling and translating data and insights into strategic options and structured decision making. • Communicates effectively verbally and in written form to various levels of audience. • Experience working in relevant industry; in a team-based environment that is complex, with multiple stakeholders and strategic considerations. Core Skills/Abilities/Competencies: • Analytical & Forward Thinking: Be able to create insights and "aha' moments by thinking broadly BCH-R-6295-220302E1 - Business Improvement Advisor - Category Mgmt NB 51176295 - NC 51176296 and deeply and considers the overall big picture. • Quick Learner and Growth Mindset: Must quickly learn BC Hydro processes, category management framework and the different aspects of our BCH culture (e.g. operations, project delivery, corporate). Embraces challenges, integrates feedback and demonstrates perseverance. • Persuasive Communications: Conveys information to people clearly and concisely, and in a way that builds commitment, credibility and is actioned. • Relationship Builder and Collaborator: Intentionally develops collaborative internal and external relationships by truly seeking to understand business priorities, values workforce diversity and inclusivity. Recognizes how and when to escalate problems that require senior decisions. Analyzes the organizations broader needs, core category requirements and includes different perspectives to provide informed solutions. • Leadership: Takes accountability to 'own' it and make it happen, and uses influence when you don't have control and always has outcomes and objectives in mind. • Planning & Project Management: Establishes plans through an interactive thinking and organizing process that builds clarity with respect to goal(s) and what is required to achieve the goal(s) and outcomes. Develops, analyzes, facilitates and contributes to sourcing plans and category objectives. • Business Acumen: Accurately assess business challenges and decision requirement complexity to identify what is needed, applies sound judgement and designs pragmatic approaches to deliver required progress. Presents the aptitude, attitude and fortitude to deliver sustainable processes. ADDITIONAL INFORMATION * Please note, a valid Class 5 Driver's license is not mandatory but is considered highly beneficial as this role requires travel to various BCH locations and supplier sites. We're always looking for exceptional people to bring new ideas, fresh thinking and the motivation to help shape the electricity system in B.C. It's an exciting time to be a part of our team as we invest in our system and prepare to meet the challenges of tomorrow. Our values guide our work. Want to join us? We are safe. We are here for our customers. We are one team. We include everyone. We act with integrity and respect. We are forward thinking. BC Hydro is an equal opportunity employer. We include everyone. We welcome applications from anyone, including members of visible minorities, women, Indigenous peoples, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities. We are also happy to provide reasonable accommodations throughout the selection process and while working at BC Hydro. If you require support applying online because you are a person with a disability, please contact us at [email protected] . BCH-R-6295-220302E1 - Business Improvement Advisor - Category Mgmt NB 51176295 - NC 51176296 All BC Hydro employees will be required to show proof of full Covid-19 vaccination. Flexible work model role definitions =========================== Our four role types identify the degree of flexibility an employee could have to work from home based on the type of work they do. The flexibility for an individual job is up to the manager for each position and the operational requirements. Employees also have the right to work full-time from the office if they prefer. All of our roles require at least some in-person time. IBEW/Field - No option to work from home Resident - Works primarily (4+ days per week) in the office. Hybrid - May be able to work from home up to 3 days per week. Remote - Works from home 4+ days per week HOW TO APPLY Don't forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable, include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays. Click on the Apply button in order to complete the steps to apply for this job. Date Posted: 2022-03-02 Closing Date: 2022-03-16
Advisor
Financière Sun Life, Montreal, QC
What’s holding you back from building your ow n business? Take control of your life and determine your ow n success. Enjoy financial independence and work life balance. As a Sun Life Financial advisor you’ll receive exceptional training and support to help build your business, competitive compensation, and ongoing recognition for your achievements. Let’s talk. This could be the start of something great!What’s in it for you? Be in charge of your ow n business and income opportunitiesDedicated leadership support and head office specialistsGreat peer-to-peer netw orking, educational and training opportunitiesIndustry leading technology and business servicesNational advertising and personalized marketing collateralAn innovative ‘level commission’ structure that can provide you w ith an ongoing stream of income, right from day oneAccess to group savings, stock ow nership program and benefits plansWhat you’ll do: Grow your business by prospecting w ithin your netw ork and in your communityMeet w ith prospects and Clients to review their goalsProvide trusted advice about the right life and health insurance products to protect against riskDeliver personalized, ongoing financial solutions to help clients w ork tow ard their long-term investment and retirement goalsBuild and grow your business through referralsWhat we’re looking for:Self-motivated, highly driven and entrepreneurialGoal-oriented with a strong work ethicContinuous learner with a deep interest in client needsAbility to develop and maintain relationshipsExcellent communication skillsPersuasive, able to motivate others to actionBusiness development and prospecting skillsStrong sales orientation and a passion for putting clients first
Service Advisor - Mercedes-Benz Surrey
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEADPosition:Service AdvisorStatus:Full-TimeDealership: Mercedes-Benz SurreyDepartment:Service Compensation: $75,000-$95,000 per annum *this is a commissioned position - wages commensurate experience & productivity We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customer inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with the customer upon delivery of the vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask the Service Manager for assistance. Identify and give special attention to repeat repairs, and assign the original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce the number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies, and procedures. Maintain paperwork and ensure the reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3464 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Looking for Insurance Advisors - Newly licensed, experienced advisors or new to the business. Sales and CSR
La Capitale Financial Security, Oshawa, ON
We are looking for confident and like-minded individuals, who are open to exploring a career in insurance. Positions are currently available within the entire province of Alberta with a keen interest in those residing in the Toronto and the GTA  areas.  Please apply today to start the conversation about your future career. We have grown leaps and bounds and is currently proud of being recognized as a leading provider for income replacement as a well-established Mutual Insurance Company in Canada.  We are currently hiring and looking for licensed advisors who currently have an A&S or LLQP license.  Alternatively, unlicensed individuals who possess a strong work ethic, compassion and empathy for others and a strong desire for success are encouraged to apply.  We are thrilled to welcome those that have previous sales experience outside of insurance or alternatively those that have thrived in a customer service role.  We offer comprehensive product and sales training, an industry leading compensation plan including a stabilized revenue with bonuses and renewal income.  Once vested, you will be eligible for a lifetime of renewals.Qualifications…Strong work ethic, integrity and share the same valuesAn outgoing and vibrant personalityAbility to follow a proven sales protocolHave a car for full time use, valid driver’s licenseYou are driven, eager and goal-oriented Excellent communication skills, both verbal and writtenProvide sound knowledge of our products after training and developmentYou have a competitive edge and are Money motivatedResponsibilitiesAssist customers with their insurance and income replacement needsRemain up to date on product knowledge, (comprehensive training provided)Continue self-development through industry and training coursesGenerate leads through community involvement and events Conduct sales calls for new and existing customer business We provide…An Industry leading compensation program!Financial IndependenceTraining, extensive classroom and field training which continues throughout your careerMentoring, ongoing field training and supportSuperior Product Line, wide range of - life, disability, group, and investment productsSales conferences, events, trips, rewards, and recognition and so much more! Don't delay, Apply NOW and one of our professional recruiters will reach out to you!
Service Advisor - OpenRoad Toyota Richmond
OpenRoad Auto Group, Richmond, BC
UNLIMITED POSSIBILITIES AHEADPosition:Service AdvisorStatus:Full-TimeDealership:OpenRoad Toyota RichmondDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching, Tool Purchase Subsidy Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customer inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with the customer upon delivery of the vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask the Service Manager for assistance. Identify and give special attention to repeat repairs, and assign the original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce the number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies, and procedures. Maintain paperwork and ensure the reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3360 We are an equal-opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Agricultural Technology Advisor
Green Diamond Equipment, Grand-Sault/Grand Falls, NB
Our team is growing!We are your Maritimes' John Deere Dealership with 15 locations to serve you.We are looking for a dedicated person to fill the role of Agricultural Technology Advisor at our Grand Falls NB location.Precision Agriculture (Precision Ag) is a method of farming that uses technological innovations – including GPS guidance, drones, sensors, soil sampling and precision machinery – in order to grow crops more efficiently. With precision ag, John Deere is the industry leader in providing farmers with the tools they need to monitor, manage, and maximize their farm operations.  From machine performance to field management to data analysis, customers are always connected to their machines, operators, and technology. The cloud-based platform makes it possible to pull valuable agronomic data out of every operation.Please note: If we are impressed with your resume, you will receive an email asking you to take a quick 5 minute questionnaire from Predictive Index. Please keep an eye for it in your email. Sometimes it goes to your junk mail.Purpose:Provide expertise at the dealership surrounding crop production systems and agronomic best practices and build credibility with customers.ResponsibilitiesWork with the Integrated Solutions Manager in the delivery of the dealership’s John Deere agricultural technology services.Assists in leading the organization in the area of John Deere precision farming products and agronomic knowledgeEnsure understanding of John Deere agricultural technology solutions in sales, service, parts, and all other departmentsServe as the internal and external technical specialist for new technology farming productsWork directly with customers to optimize technology solutions for their operation.Record, analyze and monitor yields and data during plant/harvest.Creating field boundaries and maps with customers, automated steering, manage dataMay also support the dealership efforts with third-party providersRemains current on production practices, latest trends, and changes in industry Experience, Education, Skills and Knowledge2+ years' experience in an agriculture-related roleBilingualDealership sales, service, integrated solutions, training, or other related work experience with agricultural technology offerings preferredCertified Crop Advisor Certification considered an assetAbove average comfort level with standard desktop applications such as Microsoft Office and internet functionsDemonstrates leadership, organizational, project management, interpersonal, analytical and communication skillsAbility to work flexible hours and travel to store locations, customers, and customers' other advisorsBachelor's degree in Agronomy, Agriculture Business, Agriculture Mechanization, or equivalent experience preferred What We Offer:We offer full-time employment, an opportunity for advancement within a progressive organization and a competitive compensation package which includes salary, family health benefits and company pension plan.We are now offering a personal finance training program through Enriched Academy for all our employees (https://www.enrichedacademy.com/).Please submit your resume today!
Senior Communications Advisor
Atomic Energy Of Canada Ltd., Ottawa, Ontario
AECL acknowledges with gratitude that we operate on territories that have, since time immemorial, been the traditional lands of Indigenous peoples in Canada.Is AECL right for you?As a federal Crown corporation, Atomic Energy of Canada Limited (AECL) delivers innovative solutions to address urgent challenges posed by climate change, health care, environmental remediation, and security. To enable nuclear science and technology and manage the Government of Canada's radioactive waste liabilities, AECL has been delivering on this mandate through a Government-owned, Contractor-operated (GoCo) business model, whereby a private-sector organization, Canadian Nuclear Laboratories (CNL), is responsible for managing and operating AECL's sites on its behalf, pursuant to long term agreements. AECL's objectives under the GoCo model include accelerating Environmental Remediation Management, managing the Federal Nuclear Science and Technology Work Plan in support of government priorities and needs, and building a world-class nuclear laboratory that fulfils government priorities and grows commercial revenues, while reducing or containing costs and risks to Canada.What you will do: This posting is for two Senior Communications Advisors who will focus on different portfolios at AECL. The first will be reporting to the Manager of Indigenous Relations. In this role, you will help AECL build and strengthen meaningful relationships with Indigenous nations and communities, government departments, local municipalities, and other stakeholders to support long-term collaborations and partnerships. To do so, you will plan, organize, and execute a range of meetings, activities, and events; identify and initiate opportunities for engagement, independently and in collaboration with CNL; and adapt strategies and approaches based on learnings and relationship-building. You are comfortable engaging directly with Indigenous nations and government stakeholders while operating within sensitive and complex political, cultural, and historical contexts. The second will be reporting to the Director of Communications and Government Reporting. You will be responsible for a range of strategic communications and government reporting tasks. This includes engaging with domestic and international partners, writing, and coordinating government reports, and responding to ad hoc requests. You will develop a full understanding of AECL's strategic agenda and its major files and will provide advice on communications and reporting matters anchored in business reasoning. You understand how to make reporting processes work and are skilled at reaching out to a wide array of parties, getting input, and knitting information from disparate sources into a coherent final product. For either position: you flag emerging issues early, make recommendations to improve practices and mitigate risks, and support oversight of CNL's communications and engagement activities. Finally, you are a concise writer, bringing experience and sound judgement to plans, briefing materials, talking points and government reporting documents. You might also have experience in the nuclear industry, or in multi-year, large-scale infrastructure or environmental restoration projects. If not, you learn fast. And at the very least, you tend to think that nuclear energy is a critical component of Canada's - and the world's - solution to climate change!What you bring :- University Degree in Indigenous Studies, Public Affairs, Communications, Public Policy, Political Science, English, French or related field.- At least five years of working experience in communications, policy and/or engagement (either stakeholder, community relations, or Indigenous engagement). - Excellent spoken and written communication skills in both English and French. - Excellent interpersonal skills to work with a broad range of internal and external stakeholders.- Excellent time management skills to deliver a range of requests often within very limited timeframes. - Experience working on nuclear issues is an asset.- Experience working on large-scale projects and environmental assessments is an asset.What we bring:- Comprehensive medical and dental benefits for you and your dependents through the Government of Canada.- Participation in the Public Service Pension Plan (an indexed, defined-benefit pension plan) to help you plan for retirement.- Vacation, personal and floating days to be used in support of your physical and mental wellbeing.- A confidential Employee Assistance Program to help with challenges you or your family may be facing.- A flexible hybrid work model that lets you balance both working from home and nurturing in-person connections by coming into the office or on-site. What you can expect:- This posting is for two (2) full-time temporary positions that will be two (2) years in duration. You will be based out of AECL's Ottawa or Chalk River, Ontario office locations.- Please note the selected candidate must successfully meet Government of Canada security clearance requirements.- While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.- Preference may be given to individuals who are bilingual. Recruitment Timelines:We have built a pause into the recruitment process over the holidays. Please plan to be available on the following dates if you are selected for an interview:- Phone screens with shortlisted candidates will happen December 18 to 22, 2023- First interviews will be in person at our Ottawa office and scheduled for January 8 and 9, 2023- Second interviews will be in person at our Ottawa and scheduled for January 15 and 16, 2023At AECL, we are committed to building an authentic workplace; promoting diversity, equity, inclusion and accessible matters to us. We welcome applications from women, visible minorities, Indigenous Peoples, persons with disabilities, and persons of any gender identity, expression, and sexual orientations. Preference may be given to members of a designated group to address identified under-representation. We encourage candidates to self-identify. AECL provides support and reasonable accommodations in its recruitment processes to applicants with disabilities including accommodations that consider an applicant's accessibility needs. If you have a disability that requires accommodation during our recruitment process, let us know how we can assist you by emailing [email protected] AECL: www.aecl.ca @AECL @AECL_EACL @atomicenergycanada
Service Advisor - OpenRoad Richmond Region
OpenRoad Auto Group, Richmond, BC
UNLIMITED POSSIBILITIES AHEADPosition:Service AdvisorStatus:Full-TimeDealership: Richmond Auto MallDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customer inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with the customer upon delivery of the vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask the Service Manager for assistance. Identify and give special attention to repeat repairs, and assign the original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce the number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies, and procedures. Maintain paperwork and ensure the reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3805 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Advisor, EHS
Aecon Group Inc., Cambridge, ON
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being Believe in helping you build your career through our Aecon University and Leadership Programs Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibility by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! Position Overview The EHS Advisor will be responsible to actively promote a health, safety and environmental culture to all levels of employees with the policies and procedures of Aecons Health, Safety and Environmental Manual. This role will support our Industrial Division and will be mobile for project across southern ontario. Key Responsibilities Conduct safety orientation to workers, owners and clients. Train employees on Aecon Health, Safety and Environmental Manual. Train or co-ordinate training for employees (e.g., fall protection, confined space entry, WHMIS, respiratory protection, emergency response). Conduct workplace inspections, behaviour based observations and audits. Update Material Safety Data Sheets as required. Develop worksite safety plans such as emergency plans, environmental or site safety plans. Distribution of safety material, supplies and equipment. Safety presentations to clients. Promoting the Aecon safety system to potential industry clients. Conduct studies and analyze EHS data trends. Recommend & monitor corrective actions. Assists with workers compensation claims. Develop return to work and modified work programs. Incident investigations. Mediate health and safety issues for resolution. Liaise with Government agencies as required. Prepare and assist with external safety audits. Coordination of environmental issues. Gather and provide EHS based statistics. Required Knowledge and Experience Commuting between multiple projects in Southern Ontario, project locations include Cambridge, Woodstock, Hamilton, and Nanticoke. Successful applicant must possess at minimum 3-5 years experience in the role plus NCSO. Preference will be given to candidates that possess CRST certification and OHS Certificate or Diploma. Intermediate to advanced working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook). Ability to communicate with tact and diplomacy; excellent verbal and written communication skills. Exceptional organizational and time management skills. Excellent meeting and training facilitation. Adaptable and flexible to an ever-changing environment. Valid drivers license with a clean driver's abstract. Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
Health & Safety Advisor
Ontario Power Generation Inc., Pickering, ON, CA, LV R
Status: Regular Full TimeWorking Conditions: Hybrid  Education Level: 4 years of University training Location: Pickering, ON Shifts(s): DaysTravel: 10% Deadline to Apply:  February 20, 2024Electrify your career and help build a brighter tomorrow. Every generation has a challenge that defines them. At OPG, we are calling on all innovators, disruptors, thought leaders and change-makers. Join us to electrify life in one generation and build a sustainable future powered by our electricity, our ideas, and our people. Join OPG and make history. Whether you work in the skilled trades or are a business professional, a career at OPG is an opportunity to electrify your life on -- and off -- the job. ACCOMMODATIONSOPG is committed to fostering an inclusive, equitable, and accessible environment where all employees feel valued, respected, and supported. If you require accommodation during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made.  If you require information in a format that is accessible to you, please contact [email protected] NEW CAMPUS: In late 2024, OPG is establishing our new campus at 1908 Colonel Sam Drive, Oshawa, Ontario. The new campus will provide a cutting-edge work environment that fosters collaboration and innovation.JOB OVERVIEW Ontario Power Generation (OPG) is looking for dynamic, strategic, and results-driven professional to join our team in the role of Health & Safety Advisor.Reporting to the Manager, H&S Field Services, the Health & Safety Advisor is accountable to provide health and safety related support to their assigned client groups. This includes support in the operation of the OPG safety management system within their client groups, supporting line supervisors and managers with field-focused solutions to their health and safety issues, supporting line supervisors and managers with interpretation of legislative requirements and OPG safety requirements, and delivering or coordinating specialized health and/or safety support.This is an exciting opportunity to work in an environment where you will contribute to OPG’s public outreach, engagement, and education efforts as part of the company’s commitment to growing its social license.  KEY ACCOUNTABILITIES  The Health and Safety Advisor is accountable to provide health and safety related support to their client groups. This includes leadership and support in the operation of the OPG safety management system with their client group, such as facilitating the annual risk assessment, development, coordination and monitoring of the annual health and safety continuous improvement plan, and monitoring to ensure compliance in the field with OPG health and safety requirements. In addition, the health and safety advisor will support line supervisors and managers with field-focused solutions to their health and safety issues, and support line supervisors and managers with activities including interpretation of legislative requirements and OPG safety requirements, incident investigation, incident ratings, regulator field visits and response, and delivering or coordinating specialized health and/or safety support from the shared services center, center of expertise, or thru contracted services. This can include but is not limited to, ergonomics, industrial hygiene, WSIB support, contractor safety, employee disability management and return to work, and employee health promotion. Provide independent advice, guidance, and assistance to project managers on occupational health and safety matters related to contracts, to ensure compliance with established procedures, regulatory requirements, and guidelines.Support the development and execution of programs and initiatives for leading/lagging metrics to monitor safety performance inclusive of contractor performance.Provide advice, guidance and assistance to line management and supervisors on all health and safety matters including the interpretation, explanation and application of Occupational Health and Safety Legislation, standards, programs, policies, and practices to attempt to ensure that established procedures and guidelines are complied with.Coordinate, and monitor the implementation of the OPG Health and Safety Management System in consultation with the client group management team.Maintain health and safety information on behalf of the client group, on the performance against targets and effectiveness of programs. Make recommendations to management as required to recover performance where projected to exceed targets and objectives.Act as the primary representative to local and regional agencies on Health and Safety matters, e.g., Ministry of Labour, Immigration, Training and Skills Development on behalf of the client group management teamInvestigate incidents, accidents and injuries and provide findings and recommendations to the Line of Business Manager. As assigned, lead or participate on teams investigating incidents, making recommendations for corrective actions to site and senior management as required.Liaise with contractors and OPGI staff providing technical assistance and expert advice that may arise between contractors and OPG production staff.Initiate reporting requirements of occupational injuries, disease, and exposures to hazardous agents, and liaise with the Workers Safety and Insurance Board (WSIB) and the corporation's agent to provide follow-up information as appropriate. Advise Management of WSIB requirements and implement procedures and processes to ensure complete and accurate reporting of injuries and illnesses and records of WSIB claims.Support line supervisors and managers with graduated return-to-work planning and monitoring of employee's recovery to full duties, as requested.Participate, lead, and/or coordinate internal and external evaluations (self-assessments, audits, evaluations) of health and safety programs for the client group and for contractor H&S program and/or H&S project plan.Participate as requested in the development, and continuous improvement of OPG's health and safety program.Other Duties as Required.EDUCATION 4 years of University training.QUALIFICATIONSMinimum of 6+ years of experience in a similar role.National Construction Safety Officer (NCSO) and Canadian Registered Safety Professional (CRSO) designations are preferred Mental Health First-aid certification would be an asset combined with passion for psychological wellness in the workplace.Experience in electrical and trade experience is preferred.Requires experience in a Health and Safety function to be familiar with the policies and procedures governing Health and Safety issues in Ontario.Experience in a complex work environment with the ability to communicate effectively with all levels of staff Experience working with external stakeholders and regulators.Ability to apply and interpret Health and Safety requirements in an industrial and construction environment. Advanced written and oral communication skills to clearly communicate with a wide variety of people and to act as a resource/consultant/facilitator in a variety of committees or task group situations.Data analytic skill set with ability to review and compile data summaries effectively and efficiently. The successful candidate will exhibit uncompromising integrity and commitment to upholding corporate values, and the OPG Code of Business Conduct. What Makes a Career at OPG Different? As Ontario’s largest clean energy generator, we’re building, expanding, and innovating the equipment and technology that keeps Ontario powered with clean, reliable energy.  At OPG, our values are our strengths.  They are fundamental truths about our organization that don’t change:   Safety – it’s our business.Integrity – always lead with integrity.Excellence – never satisfied with good enough.Inclusion – working together for powerful outcomes.Innovation - creativity accelerates possibility. Here's why OPG might just be the ideal workplace for you: Exceptional range of opportunities province-wide Long-term career growth and development opportunities Electricity is vital to the province and OPG’s clean electricity is helping decarbonize other sectors. Our promise to you: We care about the safety and the well-being of our employees. It is our utmost priority. A supportive work environment where you can be your best every day. Opportunities to stretch and develop. Offer different ways for you to give back to communities where we operate. Partner with Indigenous communities and support local businesses. We support employment equity, diversity, and inclusion. Are you ready to start a career that has the power to electrify life on and off the job? Apply now. APPLICATION PROCESS Please submit your application online at https://jobs.opg.com/ by 11:59 PM E.S.T. February 20, 2024  OPG thanks all those who apply; however, only candidates considered for an interview will be contacted.#LI-Hybrid.
Natl Business Sales Advisor - BC
Rogers, Victoria, BC
Natl Business Sales Advisor - BC Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!We are looking for a National Business Sales Advisor to join our team in British Columbia. The individual will be driven, talented and motivated with a strong work ethic and an entrepreneurial spirit and an achievement-oriented attitude. By joining our winning Inbound Sales Team, you will have a chance to utilize, innovate and grow your current skillset. As a member of the National Inbound Sales team, you will play a pivotal role in managing key relationships, be responsible for solution selling by acquiring new customers as well as growing existing customer accounts for Rogers Small Business customers while promoting the benefit of the full portfolio of Rogers' small business solutions.Reporting to the Sales Manager, National Inbound Sales, this position is responsible for over the phone and chat solutions conversations through excellent sales and services presentations skills of the entire portfolio of Rogers small business solutions to Canada's Small Business owners and operators.This will include: Business Wireless Rogers Unison Business TV, Internet, and Phone Lines Business Solutions (Fixed Network, Internet of Things and Data Center) Cisco Meraki products (Advantage: Wi-Fi, Solutions Bundles, Security, Voice, Surveillance, LTE) What you will be doing: Build, maintain, and deliver world class client experience on every interaction. Handle inbound sales call types to understand the customer's needs and offer customized solutions such as Wireless, Wireline, Internet Of Things/, Fleet Management and Data Center Solutions. experience in an outbound/outside B2B hunting role, or equivalent combination of proactive B2C sales. Highly process oriented. Expert knowledge of Rogers internal processes is an asset. Meet and exceed monthly sales targets by demonstrating and using customer focused behaviours. Work in a fast-paced environment that requires a high degree of multi-tasking, adaptability, and collaboration with others. Ask open-end effective probing questions to identify opportunities and to impact and influence sales with our SMB clients. Work effectively and collaborate with the other teams to create top tier treatment for our clients. Maintain personal self accountability with training and coaching on a daily, weekly, and monthly basis to consistently be the expert on our product and solutions. Perform end to end order entry through multiple sales and service order entry tools. Participate in activities that drive collaboration with cross functional teams and partners for a continuous performance improvement. Conduct all business as per Rogers Business Code of Conduct. Attend product trainings, team meetings and planning sessions as required or when called for. What you will bring: Excellent interpersonal, communication skills, both verbal and written presentation, and collaborative skills to work effectively with teams throughout the organization. Familiarity with different sales techniques and funnel management. Highly creative, self-motivated, strong organizational skills with a proven ability to prioritize to be able to work independently and in a team setting. Proven ability to work effectively under pressure in a fast-paced environment. Willing to work flexible hours (Monday - Friday) to meet the needs of our clients. Demonstrate business professionalism and acumen, respect for confidentiality and appropriate handling of sensitive information. Advanced skills in managing calendars in MS Outlook as well as experience in office workflow and productivity tools such as MS Office (PowerPoint, Excel). Technologically savvy and proficient with the use of smartphones, tablets, laptops, and other tools. Experience with Salesforce is an asset. What's in it for you? We believe in investing in our people and helping them reach their potential as valuable members of our team.As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: Competitive salary & annual bonus Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores. Paid time off for volunteering Company matching contributions to charities you support Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 861 Cloverdale Avenue (7823), Victoria, BC Travel Requirements: None Posting Category/Function: Sales & Inside Sales Requisition ID: 302622At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers BusinessLocation: Victoria, BC, CA Vancouver, BC, CA Nanaimo, BC, CA Kelowna, BC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Network, Telecom, Telecommunications, Data Center, Outside Sales, Technology, Sales Apply now »
Senior Human Resources Advisor
Standards Council Of Canada, Ottawa, Ontario
Who We AreSCC is a small but impactful Crown corporation that reports to Parliament through Innovation, Science and Economic Development Canada. Using our expertise and vast network, SCC helps organizations by opening a gateway to possibilities, both at home and abroad. We bring people together, foster collaboration and expand their horizons in trade, sustainability, and global connectivity. We represent and advance Canada's interests on the international stage in ways no other organization can.As Canada's national standardization body, SCC offers more than a few pieces of the standards development and conformity assessment puzzle. We provide comprehensive strategies that allow Canadian businesses and innovators to contribute to shaping established and emerging markets. We help knock down trade barriers and create opportunities for businesses to innovate and expand into new markets by laying the foundation for their success.SCC's work also helps drive Canada's health, well-being and economic prosperity. Whether it's the food we eat, the products and technologies we use, or how we get to work, every aspect of our lives is touched by standards. Standards and conformity assessment not only provide confidence in the quality and safety of products and services, they also play an integral role in improving the overall health and safety of Canadians, and of their environment. At SCC, everything we do is aimed at improving Canadians' quality of life and economic prosperity.Our CultureA 2020 - 2022 winner of Waterstone's Canada's Most Admired Corporate Cultures award, we foster a culture founded on our values of respect, professionalism, and integrity. Over the last year, our culture has expanded and evolved in light of the COVID-19 pandemic. Working from home has had its challenges, but it has also brought us closer and has highlighted the culture that was already in place: one of compassion, agility, and flexibility.At SCC, we believe that an empowered and engaged workforce is essential to deliver on our vision and mission. A people-centric culture means that we are all working together to achieve a common goal.Our diversity is our strength. We believe that leveraging our unique backgrounds helps to create a stronger, more cohesive team. Proudly, we can report that 30% of our team identifies as belonging to a visible minority, 60% of our team is female, and 62% of our leadership team is female. Not only do we serve the public in both Official Languages, but we are able to go above and beyond: with a staff complement of 140, we speak over 20 languages at SCC.SCC has implemented a hybrid working model. Our model balances remote work with coming together in person when it is purposeful. This position can work remotely most of the time, while requiring in-person work regularly. SCC's office is located at 55 Metcalfe Street in downtown Ottawa. A Day in the Life of an HR AdvisorReporting to the Manager, Talent Management & Human Resources Operations, the Senior Human Resources Advisor is responsible for administering processes related to job evaluation; compensation; leave management; official languages; and employee relations to ensure the efficient and effective operation and delivery of HR services to the Standards Council of Canada (SCC). The HR Advisor provides advice to the SCC community as it relates to HR policies and procedures and supports leaders throughout the ongoing process of job evaluation. The role provides input and expertise into the development and continuous improvement of all HR programs and services, including compensation and performance management; leave management; payroll and benefit programs; and employee relations for all Standards Council of Canada (SCC) employees. The Senior Advisor develops and recommends changes and enhancements to HR programs, procedures, guidelines, and metrics to support the alignment of SCC strategies and business objectives. Your BackgroundPost-secondary diploma or degree in the area of Human Resources, Business Administration, Psychology or related area.A minimum of eight (8) years of work-related experience in various functional areas of Human Resources.Knowledge of the policies and systems relating to leave, compensation, payroll, training and staffing, and benefit plan provider organizations as it relates to insurance and benefits. Knowledge of relevant sections of human resources and financial legislation (such as the Public Service Superannuation Act, the Canada Labour Code, the Financial Administration Act, Employment Insurance Act, Income Tax Act, Employment Standards Act, Human Rights).Knowledge of the principles of human resource management and payroll services. Knowledge of organizational methods, analytical methods, techniques, and practices. Knowledge of the methods, techniques and practices involved in collecting and compiling data. Solid customer service, presentation, interpersonal, and written and spoken communication skills. A high degree of initiative and ability to multi-task and make independent decisions with minimal supervision.Ability to exchange information with management and staff throughout the division, to explain policies and procedures, to identify and investigate discrepancies and key issues, and to provide effective advice to management.Ability to respond client organizations, to provide information, and to address human resource issues. Ability to draft correspondence regarding a variety of issues and to prepare reports regarding human resources information. Language Requirement: Proficiency in Canada's official languages (English / French) is mandatory.You May Also HaveCertified Human Resources Professional / Leader (CHRP / CHRL) designation.Key Activities1. Provides expertise and input into the development and continuous improvement of all HR programs and services for SCC: Acts as a subject matter expert, providing senior-level consultation coaching and guidance on all HR initiatives, employment legislation and escalated, complex issues. Provides expert research, analysis, advice, and guidance in developing, monitoring and ensuring continuous improvement of SCC HR management strategies, policies, processes, systems and services. Conducts research and monitors external environment, identifying best practices to support the continuous improvement of SCC's HR programs and services. Develops, implements, and manages HR policies, processes and procedures to ensure efficiency and effectiveness of programs and services. Contributes to the development, implementation, and evolution of the SCC People Strategy, providing advice and recommendations and working to embed a strategic and integrated approach to HR management across the organization. Supports the development and implementation of HR strategies and initiatives across SCC. 2. Administers the processes related to job evaluation; compensation; leave management; official languages; and employee relations for SCC: Implements best practices, ensures smooth workflow, and provides exceptional customer service. Supports the administration of HR contracts, expenditures and reporting related to payroll and finance activities. Monitors HR policies and procedures for legislative compliance, identifying issues of non-compliance or changes to legislation and makes recommendations to the supervisor. Supports the provision of analysis, interpretation and advice on human resource policies, legislation, forecasting, and utilization.Works with the supervisor to support the development and implementation phases of all new human resource initiatives.Works with leaders on job description drafting and associated job evaluation action for all SCC positions.Provides advice and guidance in identifying information requirements for management related to human resources administration including leave management, performance appraisals and other information related to employee development and the management of performance.Administers the SCC job evaluation program, supporting leaders in the ongoing process of new job evaluations and existing re-evaluations, communicating results and administering system changes. Provides HR advisory services and acts as a resource to the management and staff of SCC as it relates to job evaluation; compensation; leave management; official languages; and employee relations. 3. Leads HR initiatives and continuous improvement activities. A Final NoteNote 1: Priority will be given to Canadian citizens and permanent residents.Note 2: SCC is responsible for the Personnel Security Clearance process. Typically to be eligible for a "Reliability" clearance, you must have five years of verifiable background information and to be eligible for a "Secret" clearance, you must have 10 years of verifiable background information. The process usually involves reference inquiries, verification of qualifications, criminal records checks, and credit checks (as required) and may require fingerprints. For more information about obtaining a security clearance, please review the Standard on Security Screening.Please attach a detailed cover letter to your resume. In addition to learning about your education, training and experience, we want to hear your story! We'd love to hear about how your accomplishments, and the skills you applied to achieve them, relate to the role and why you think this opportunity is a good fit for you. We are committed to creating and fostering a diverse, equitable and inclusive work environment that reflects the people's lives that we impact and the Canadian community that we work within. We strive to create an environment where everyone is comfortable being their authentic selves. We welcome Indigenous peoples and persons from all races, ethnicities, gender identities and expressions, sexual orientations, and physical or mental abilities to be part of our team.We strive to ensure a barrier-free selection process. If you are contacted regarding a job opportunity, testing or interview, please advise the HR representative of the accommodation measures that you require to enable you to be assessed in a fair and equitable manner.Please complete all fields in this online application and submit it before the closing date of March 29, 2024.Upon our review of all applications, those who appear to be the best fit with the mandate of this role and with SCC's mission and vision will be contacted. You will receive confirmation that your application has reached us. Thank you for your interest in SCC and for taking the time to review this ad. We look forward to hearing from you!
Health & Safety Advisor
Ontario Power Generation Inc., Bowmanville, ON, CA, LC Z
Status: Regular Full Time  Working Conditions: Hybrid Working Environment     Education Level: 4 year University DegreeLocation: Bowmanville, ONNumber of Position(s): 2Shifts(s): DaysTravel: Yes- 10%Deadline to Apply: March 1, 2024Electrify your career and help build a brighter tomorrow.Every generation has a challenge that defines them. At OPG, we are calling on all innovators, disruptors, thought leaders and change-makers. Join us to electrify life in one generation and build a sustainable future powered by our electricity, our ideas, and our people. Join OPG and make history.Whether you work in the skilled trades or are a business professional, a career at OPG is an opportunity to electrify your life on -- and off -- the job.ACCOMMODATIONSOPG is committed to fostering an inclusive, equitable, and accessible environment where all employees feel valued, respected, and supported. If you require accommodation during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made.If you require information in a format that is accessible to you, please contact [email protected] OVERVIEWOntario Power Generation (OPG) is looking for a dynamic, strategic and results-driven professional to join our team in the role of Health & Safety Advisor.Reporting to the Manager Health & Safety Field Services, this position is accountable to provide health and safety related support to their assigned client groups. This includes support in the operation of the OPG safety management system within their client groups, supporting line supervisors and managers with field-focused solutions to their health and safety issues, supporting line supervisors and managers with interpretation of legislative requirements and OPG safety requirements, and delivering or coordinating specialized health and/or safety support.This is an exciting opportunity to work in an environment where you will contribute to OPG’s public outreach, engagement and education efforts as part of the company’s commitment to growing its social license. KEY ACCOUNTABILITIES Manage safety issues related to knowledge of occupational hazards and related fields including biology, toxicology.Developing and interpreting industrial hygiene monitoring strategies.Developing effective written reviews of occupational hygiene literature, related occupational health and safety law and its interpretation.Acting as a single point of contact for industrial hygiene related matters at the Darlington Nuclear StationDevelop programs and metrics to monitor contractor safety performance, and provide recommendations to Line Management in effective ways to optimize this performance.Provide advice, guidance and assistance to line management and supervisors on all health and safety matters including the interpretation, explanation and application of Occupational Health and Safety Legislation, standards, programs, policies and practices to attempt to ensure that established procedures and guidelines are complied with.Coordinate, and monitor the implementation of the OPG Health and Safety Management System in consultation with the client group management team.Maintain health and safety information on behalf of the client group, on the performance against targets and effectiveness of programs. Make recommendations to management as required to recover performance where projected to exceed targets and objectives.Act as the primary representative to local and regional agencies on Health and Safety matters, e.g. Ministry of Labour on behalf of the client group management teamInvestigate incidents, accidents and injuries and provide findings and recommendations to the Line of Business Manager. As assigned, lead or participate on teams investigating incidents, making recommendations to site and senior management as required.Provide advice, guidance and assistance to project management staff on health and safety project management and contracting strategies including owner/constructor determinations. Support Project Managers and Contract owners by completing technical assessments and evaluations to inform decisions on the contracting strategy to be utilized.Liaise with contractors and OPG staff providing technical assistance and expert advice that may arise between contractors and OPG production staff.Initiate reporting requirements of occupational injuries, disease, and exposures to hazardous agents, and liaise with the Workers Safety and Insurance Board (WSIB) and the corporation's agent to provide follow-up information as appropriate. Advise Management of WSIB requirements and implement procedures and processes to ensure complete and accurate reporting of injuries and illnesses and records of WSIB claims.Support line supervisors and managers with graduated return-to-work planning and monitoring of employee's recovery to full duties, as requested.Participate, lead, and/or coordinate internal and external evaluations (self assessments, audits, evaluations) of health and safety programs for the client group and for contractor H&S program and/or H&S project plan.Participate as requested in the development, and continuous improvement of OPG's health and safety program.EDUCATION4-year University degree in a related fieldQUALIFICATIONSAbility to work effectively and efficiently in a flexible office environment.Minimum of 6+ years of experience in a similar role.The following certifications are considered to be an asset: Registered Occupational Hygienist (ROH) and/ or Certified industrial Hygienist.National Construction Safety Officer (NCSO) and Canadian Registered Safety Professional (CRSO) designations are preferredMental Health First-aid certification would be an asset combined with passion for psychological wellness in the workplace.Experience in electrical and trade experience is preferred.Requires experience in a Health and Safety function to be familiar with the policies and procedures governing Health and Safety issues in Ontario.Experience in a complex work environment with the ability to communicate effectively with all levels of staffExperience working with external stakeholders and regulators.Ability to apply and interpret Health and Safety requirements in an industrial and construction environment.Advanced written and oral communication skills to clearly communicate with a wide variety of people and to act as a resource/consultant/facilitator in a variety of committees or task group situations.Data analytic skill set with ability to review and compile data summaries effectively and efficiently.The successful candidate will exhibit uncompromising integrity and commitment to upholding corporate values, and the OPG Code of Business Conduct.What Makes a Career at OPG Different?As Ontario’s largest clean energy generator, we’re building, expanding, and innovating the equipment and technology that keeps Ontario powered with clean, reliable energy. At OPG, our values are our strengths.  They are fundamental truths about our organization that don’t change:  Safety – it’s our businessIntegrity – always lead with integrityExcellence – never satisfied with good enoughInclusion – working together for powerful outcomesInnovation - creativity accelerates possibilityHere's why OPG might just be the ideal workplace for you:Exceptional range of opportunities province-wideLong-term career growth and development opportunitiesElectricity is vital to the province and OPG’s clean electricity is helping decarbonize other sectors.Our promise to you:We care about the safety and the well-being of our employees. It is our utmost priority.A supportive work environment where you can be your best every day.Opportunities to stretch and develop.Offer different ways for you to give back to communities where we operate.Partner with Indigenous communities and support local businesses.We support employment equity, diversity and inclusion.Are you ready to start a career that has the power to electrify life on and off the job? Apply now.APPLICATION PROCESSPlease submit your application online at https://jobs.opg.com/ by 11:59 PM E.S.T., March 1, 2024.  OPG thanks all those who apply; however, only candidates considered for an interview will be contacted.#LI-Hybrid  .
Business Advisor - Self-Employment
Douglas College, Coquitlam, BC
Position DetailsPosition Information Position Title Business Advisor - Self-Employment Posting Number 02126SA Location Coquitlam Campus Grade or Pay Level See Salary Range Salary Range $29.71-$33.63 per hour. Salary is based on education and experience. Position Type Training Group Contract Employment Posting Type Internal/External Regular/Temporary Contract Employment Type Full-Time Posting Category Training Group Start Date 04/01/2024 End Date 03/31/2025 Day of the Week Mondays, Tuesdays, Wednesdays, Thursdays, Fridays Shift 8:30am - 5:00pm Work Arrangements Subject to funding, this is a full-time term position (40 hours per week) based at the Coquitlam Campus and will be required to travel within the lower mainland and Vancouver Island. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role The Self-Employment Program ( SEP ) Business Advisor will work closely with WorkBC Case Managers to recruit and select SEP candidates as well as deliver training, maintain a client case-load and conduct follow-up and business coaching for all participants. The goal of the Business Advisor is to support program participants throughout the program and ensure their personal and business sustainability.You bring exceptional client service skills, proven coaching abilities, self-employment expertise along with the ability to pay attention to detail, establish priorities, work to deadlines, and maintain well-documented records.Responsibilities •Deliver program information sessions for WorkBC clients and Career Coaches; •Deliver orientation and assessment workshops/meetings and conduct follow-up interviews; •Provide input on business concept development and determine program acceptance; •Deliver business plan development sessions, entrepreneurial workshops and on-going coaching and mentoring - one-on-one and group/classroom through both in-person and virtual environments; •Coordinate delivery of formal participant training, including recruitment of guest speakers, logistical requirements, continuity between participant requirements and formal training; •Coordinate Community Review Panel members to review completed Client business plans; •Conduct site visits, business financial reviews, follow-up sessions and on-going coaching and mentoring for business launch and implementation; •Support program participants to forge links with community resources and with one another; •Participate in Self-Employment program meetings; •Ensure program targets and deliverables are met; •Provide publicity and marketing services for the geographical area (Maple Ridge, Langley, New Westminster, Victoria, Nanaimo and other areas as needed); •Regular travel to Vancouver Island and throughout the Lower Mainland; and •Develop or update program materials and curriculum for the Self-Employment program as needed (with copyright belonging to Douglas College). To Be Successful in this Role You Will Need •A Bachelor's degree in a business-related discipline or equivalent combination of education, training and experience; •Current or previous self-employment experience; •Creativity and passion for working with clients to secure sustainable self-employment opportunities; •Knowledge and familiarity with developing and editing business plans; •Previous training and experience organizing and facilitating business-related workshops; •Previous experience in an advising/consulting capacity; •Experience facilitating online webinars and meetings; •Working knowledge of current business technologies; •Resourcefulness and creative problem-solving techniques; •To be a self-starter who has successfully demonstrated an ability to achieve established goals; •To understand and utilize time management principles; •Strong service orientation with proven ability to develop rapport with participants, listen and respond to participant's concerns; •Reliable vehicle for travel; •Excellent computer skills: MS Office Suite, Database entry, Virtual Meeting platforms (MS Teams, Zoom), social media and the ability to research information via the Internet. Web management skills are an asset; •Knowledge of the New Employment Program of BC and its mandate; and •Satisfactory completion of a criminal records check. A criminal record will not automatically result in your application for employment being denied. Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check Yes Posting Detail Information Open Date 02/20/2024 Close Date Open Until Filled Yes Special Instructions to Applicant Interested applicants must submit their application and all required documents online. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/11917
Business Systems Analyst (Functional Application Analyst 2) - Housing Accelerator Fund
The City of Surrey, Surrey, BC
Overview The City of Surrey has launched a three-year Action Plan to address the delivery of housing and support affordable housing projects that aims to increase new housing by 27.8% in our city. This action plan is supported by the $95 million Housing Accelerator Fund (HAF) that was awarded to the City by the Canada Mortgage and Housing Corporation (CMHC). The Housing Accelerator Fund (HAF) will help improve the development approval process through an action plan designed to: • Facilitate the delivery of housing in the short and long term; • Enhance the certainty in the permit approval process; • Increase access to affordable housing; • Continue to support the development of complete communities that are sustainable and inclusive; and • Further position Surrey as a destination for investment. Help us deliver on Surrey's Action Plan. If you're looking for meaningful work that will directly impact the communities we live in, apply this job opportunity today. Employment Status There are 3 openings: • Union - CUPE Local 402 - Project (2 Year): 1 position • Union - CUPE Local 402 - Project (3 Year): 2 positions Scope The City of Surrey is looking for a group of Business Systems Analysts (Functional Application Analyst 2) to join the Business Improvement Team to help facilitate over $1.5 Billion dollars of construction annually. Our team is committed to providing leadership, analysis, guidance, support, and training of the City's Land Management System (AMANDA). Working in Agile project teams, we focus on continuous improvement to streamline workflows, increase efficiencies, and create innovative solutions in the land development workspace. Projects include: • Improving the Guaranteed Permitting Timelines • Enhancing Professional Reliance • Enabling Digital Permitting • and more Responsibilities • As the primary source of contact, responds to, investigates, prioritizes, and resolves integrated administrative, technical, or operating problems within the functional end user base using standard methodologies and procedures, interpreting or adapting as situations and problems arise. • Work closely with departmental stakeholders to develop strong working relationships and to effectively articulate and advocate on their behalf. • Assumes key role in the future development of the system by participating in development of business cases, taking business unit lead role in needs identification, defining requirements, assisting with development of work break down structure and project plans, and assumes key business unit role in testing and implementation. • Acts as a liaison with IT for all system issues raised by the business users that require IT involvement and manages the resolution of all issues. • Maximizes integration between end user groups by analyzing business processes and recommending improvements where appropriate. • Provides ongoing support and training to all end users, including management staff, through training programs, one on one consultation, systems, or procedural advice etc. • Leads report development based on end user needs, both staff and management. Qualifications • Bachelor's degree in an acceptable related discipline from a recognized post-secondary institution, plus 3 years of directly related and relevant experience, preferably in a municipal setting; OR • Diploma in an acceptable related discipline from a recognized post-secondary institution, plus 5 years of directly related and relevant experience, preferably in a municipal setting; OR • Technical courses in the field plus 7 years of directly related and relevant experience, preferably in a municipal setting. Knowledge, Skills and Abilities • A strong dedication to serving clients and ability to work closely with end users. • Ability to work in a strategic and proactive manner to perform under pressure, and meet deadlines established according to corporate priorities. • Considerable business knowledge of functional area of expertise.Effective verbal and written communication skills in order to persuade and influence others to obtain acceptance of ideas and cooperation on proposed initiatives and actions. • Knowledge of AMANDA (or other Municipal Land Management Systems) and business processes are considered assets. • Knowledge or experience with PowerBI, Crystal Reports (or other data analytic and reporting tools) are considered assets. Other Information Pay Grade: 27 Hourly Rate: Pay Steps Hourly Rate Step 1 $47.52 Step 2 (6 months) $49.52 Step 3 (18 months) $51.52 Step 4 (30 months) $53.84 Conditions of Employment This position requires completion of a Police Information Check. Successful applicants must provide proof of qualifications. Closing Date This job will be posted until filled. Our Values Integrity - Service - Teamwork - Innovation - Community
Service Advisor - OpenRoad Toyota Peace Arch
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Service Advisor Status:Full-TimeDealership: OpenRoad Toyota Peace ArchDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS: Acura, Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customers inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paper work is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with customer upon delivery of vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask Service Manager for assistance. Identify and give special attention to repeat repairs, assign original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as: scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies and procedures. Maintain paperwork and ensure reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on SharePoint. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3915 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Business System Analyst -Regulatory reporting
CGI Group, Toronto, ON
Position Description: We are Canada's largest independent information technology services firm, and after 48 years, we're still growing! Join Canada's largest IT Company as a Business System Analyst in our Financial Services Sector in Toronto.This role is hybrid and requires you to be at our client's office Toronto Downtown at a minimum 3 days per week - subject to change at any time.What will you do?• Understanding various product attributes from upstream, e.g. Lending product, Facility, Security, Security Finance Transaction(SFT), and Derivative, etc.• Picking up new concept and applying it quickly, e.g. LEF Risk Shifting for Credit Default Swap (CDS), SFT, Derivative, Guarantees, and LC Fronting, etc. • Performing data gap analysis, systems, processes and procedures as required for the project. • Create reporting mapping logic or requirement document • Communicating requirement to development and QA, performing testing, coordinating UAT testing and assisting production implementation• Contributing to the process re-engineering and process improvement where applicable. • Supporting user’s training and documentation as needed.• Report the BA team working status and raise concerns or issues that may hinder the project progress as planned to management and PMsWhat do you need to succeed?Must-have• Regulatory reporting experience • Lead BA - experience as PO or PM • Capital Markets experience o Knowledge in trade life cycle o Knowledge of different asset classes • Hands on experience with o FMPL, JSON, ISO o Data querying SQL • Strong in agile / scrum methodology • Experience in systems implementation, process improvements or systems re-engineering projects with a banking organization or consulting company.• Undergraduate degree or higher, preferable in Mathematics, Computer Science, Engineering or Finance• Knowledge of SDLC lifecycle, Agile, others• Experience in SQL • Advance MSWord, MS Project, MS PowerPoint and MS Excel, Visio, MS AccessNice to have • Experience with Dremio • Experience with mongodb • Understanding of Credit Risk reporting• Experience in data sourcing and mappings to cover major Capital Market and Retail financial instruments for both on and off -balance sheet.• Tableau#LI-MP1 Skills: Business AnalysisBusiness Process AnalysisBusiness Process ModellingData AnalysisFinancial ServicesRequirements AnalysisSolution AnalysisSQL What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Service Advisor - OpenRoad Toyota Port Moody
OpenRoad Auto Group, Port Moody, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Service Advisor Status:Full-TimeDealership: OpenRoad Toyota Port MoodyDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS: Acura, Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Handle customers inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paper work is legibly and accurately completed, with all customer requests or points of concern documented. Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders. Process all paperwork as jobs are completed. Review all repairs and changes with customer upon delivery of vehicle. Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required. Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed. Use service files to suggest additional repairs or services if required. Estimate costs and completion times, do not hesitate to ask Service Manager for assistance. Identify and give special attention to repeat repairs, assign original technician on all comeback jobs. Notify customers when backorder parts become available. Determine warranty coverage and verify repair date, mileage, etc. Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce number of complaints. Perform walk-around inspection on all customer vehicles noting damage such as: scratches, dents, missing hubcaps, etc. Arrange for alternate transportation as needed and manage loaner vehicles. Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad's philosophies, policies and procedures. Maintain paperwork and ensure reception area is in a clean and orderly fashion. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Working knowledge of automotive equipment. Knowledge of techniques of customer satisfaction and retention. Ability to maintain records and prepare reports using a computerized equipment maintenance system. Ability to work cooperatively with all levels of the organization. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver's license, with a clean driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on SharePoint. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3944 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Customer service Advisor
Go RH, Newmarket, ON
Our client JJS Abrasifs is looking for a motivated and competitve Bilingual Customer service Advisor for their clients in the Quebec region and throughout Canada.MAIN RESPONSIBILITIES OF THE BILINGUAL CUSTOMER SERVICE ADVISOR Customer service (50%)• Answer general inquiries from our customers by phone (give prices, guide customers in choosing which product to use) ;• Respond to requests from representatives and liaise with other units;• Liaise with the warehouse manager to answer questions about their deliveries;Quotations and order processing (20%)• Receive and process customer requests;• Prepare and check orders and quotations and process them in the SAP system;• Respond to billing inquiries;Purchasing (30%)• The Customer service Advisor Assist the buyer in the analysis of MRP reports;• Assist the buyer in tracking orders with suppliers;• Participate with the buyer in updating costs (MRC), purchase and sales prices in item files; WORKING AT JJS MEANS : • Working in a family business on a human scale;• Working in a clean, temperate, state-of-the-art environment;• A standard 37-hour work week.• Group insurance after 3 months (health, disability, prescription drugs, employee assistance program).• Deferred Profit Sharing Plan after 6 months (DPSP, 2% of salary).• Laptop computer and equipment.• Vacation: 2 weeks plus company closure during December vacations. QUALIFICATIONS / REQUIREMENTS OF THE CUSTOMER SERVICE ADVISOR :• Fluently bilingual, strong communication skills in English and French (written and oral);• College diploma in general administration (or any other related experience or qualification deemed relevant);• 1 to 2 years' experience in customer service with a distributor of industrial products;• Customer-oriented;• Concern for quality and detail;• Ability to build trusting relationships;• Good knowledge of Microsoft Excel and Outlook;• Experience with SAP would be considered an asset;For all information contact Mohamed Kebe at 1-418-580-9384 or [email protected] verison-----------------JJS Abrasifs, notre client, est à la recherche d'un candidat très motivé et compétitif pour combler le poste de Conseiller(ère) au service à la clientèle Bilingue qui s'occupera de répondre aux besoins de nos clients principalement au Québec mais également à travers le Canada. RESPONSABILITÉS DU(DE LA) CONSEILLER(ÈRE) AU SERVICE À LA CLIENTÈLE :Service à la clientèle (50%) • Répondre aux demandes générales de nos clients par téléphone (donner les prix, guider les clients dans le choix du produit à utiliser) ; • Répondre aux demandes des représentants et assurer la liaison auprès des autres unités ; • Assurer la liaison avec le responsable de l’entrepôt afin de répondre aux questions concernant leurs livraisons ;Soumissions et traitement des commandes (20%) • Recevoir et traiter les demandes des clients ; • Préparer et vérifier les commandes et les soumissions et de les traiter dans le système SAP ; • Répondre aux demandes liées à la facturationAchats (30%) • Assister l’acheteur sur l’analyse des rapports MRP; • Aider l’acheteuse dans le suivi des commandes chez les fournisseurs; • Participer avec l’acheteuse à la mise à jour des cost (MRC), des prix d’achat et ventes dans les fiches des articles ;AVANTAGES DU(DE LA) CONSEILLER(ÈRE) AU SERVICE À LA CLIENTÈLE :Oeuvrer dans une entreprise familiale à échelle humaine ;Évoluer dans un environnementpropre, tempéré et à lafine pointe de la technologie ;Semaine de travail standard de 37 heures.Assurance collective après 3 mois (santé, invalidité, médicaments prescrits, programme d'aide auxemployés).Programme de participation différée aux bénéfices après 6mois (RPSP, 2 % du salaire).Ordinateur portable et équipement.Congés: 2semaines plus la fermeture de l'entreprise pendant les vacances de décembre.QUALIFICATIONS / EXIGENCES :DU REPRÉSENTANT TECHNIQUE AUX VENTES Parfaitement bilingue, fortes aptitudes à la communication en anglais et en français (à l'écrit et à l'oral);Diplôme d'études collégial en administration général (ou toute autres expériences ou qualification connexejugées pertinentes) ;1 à 2 années d’expérience au service à la clientèle auprès d’un distributeur deproduits industriel;Orienté client ;Soucis de la qualité et du détail ;Capacité à bâtir des relations de confiance ;Vous avez de bonnes connaissances des logiciels Microsoft Excel et Outlook ;Une expérience avec SAPsera considérée comme un atout ;Contacter Mohamed Kebe pour tous renseignements au 418-580-9384 ou par courriel au [email protected]
Advisor, Human Resources (Temporary - 24 months)
Teck Resources, Vancouver, BC
Closing Date: April 30, 2024 As Canada's largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving innovation, harnessing cutting-edge technology, and cultivating a dynamic environment that empowers our employees to shape the future.Reporting to the Manager, Human Resources, the Advisor, Human Resources is responsible for providing a broad range of Human Resource (HR) services to one or more functional groups. We are seeking an outstanding HR professional who will be responsible for supporting the full employee life cycle.To be successful, our team is seeking someone with outstanding organizational, communication, and interpersonal skills, who can professionally handle confidential material. Methodical problem-solving skills, decision-making abilities, and the ability to prioritize contending demands is critical for success in this role.You will have the opportunity to engage with employees and leaders in diverse areas and at all levels. If you are someone who loves building a trusted connection with your client group(s), this is the role for you!Responsibilities: Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures Build and maintain proactive, effective and positive relationships with Leaders and Employees to provide advice, guidance and counsel on HR matters Implement key HR initiatives, providing available and responsive internal employee support, and drive HR functional excellence and process improvement Lead Talent Management activities including Succession Planning, performance management, and talent development Support leadership in annual Total Rewards programs such as bonus and salary increase, reinforcing pay for performance philosophies Develop compensation recommendations for new hires and internal appointments Support employee development and training programs through communication, education and recommendation of various internal and external programs Assist in the development, implementation, and administration of human resources policies and procedures to maintain compliance with employment law Engage with employees and leaders to support Teck's Purpose and Values. Identify and resolve employee relations issues, conduct investigations, and mediate workplace conflict resolution Foster a positive employee onboarding and offboarding experience Partner with internal Centres of Excellence and coaches leaders in the areas of recruiting, employee engagement and development Support the entry of employee data (hires, changes, and terminations) into Teck's HRIS (SAP SuccessFactors) Qualifications: Bachelor's Degree in Human Resources, Psychology, or other equivalent field of study Minimum of 6-8 years of broad Human Resources Generalist experience with exposure to various aspects of the HR/employee lifecycle Excellent written and verbal communication skills Outstanding relationship-building skills Strong initiative, judgement, and critical thinking skills Ability to operate with very high levels of integrity and confidentiality Demonstrates Teck's dedication to safety and sustainability Spanish proficiency including written and verbal communication is an asset Why Join Us? At Teck, we offer more than just a job - we provide a pathway to personal and professional enrichment. With captivating projects set against stunning backdrops, a culture of inclusivity and collaboration, and boundless opportunities to learn and grow, joining us means embracing a fulfilling and dynamic career adventure.Teck fixed-term employees receive access to our comprehensive benefits package that promote physical, mental, financial, and emotional well-being. This includes but is not limited to: Completion bonus Health Spending Account Extended Health Care including Vision Life Insurance Paid Vacation and Holidays Virtual Telemedicine and additional support for overall well-being Employee and Family Assistance Program (EFAP) Salary Range: $110,000 - $80,000 The actual base salary offered is determined based on the successful candidate's relevant experience, skills, and competencies and considers internal equity.About Teck At Teck, we value diversity. Our teams work collaboratively and respect each person's unique perspective and contribution.We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal and zinc.Teck has been named one of Canada's Top 100 Employers and is one of Canada's Top Employers for Young People .The pursuit of sustainability guides Teck's approach to business. Teck has beenrecognized as one of the Global 100 Most Sustainable Corporations by Corporate Knights and is ranked #1 in the Metals and Mining industry on the S&P Dow Jones Sustainability World Index (DJSI).Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK.Learn more about Teck at www.teck.com or follow @TeckResources .Job Segment: HR Generalist, Coal Mining, HR, Telemedicine, Human Resources, Mining, Healthcare Apply now »